National Total Autonomous Communities and Cities Main variables Activity group Total National total 1.1 % of companies that had computers Total Companies 98.9 National total 1.1 % of companies that had computers Industry 98.8 National total 1.1 % of companies that had computers Construction 99.1 National total 1.1 % of companies that had computers Services 98.9 National total 1.2 % of companies that had a Local Area Network (LAN) Total Companies 85.4 National total 1.2 % of companies that had a Local Area Network (LAN) Industry 85.7 National total 1.2 % of companies that had a Local Area Network (LAN) Construction 80.3 National total 1.2 % of companies that had a Local Area Network (LAN) Services 86.7 National total 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 55.6 National total 1.3 % of companies that had a 'wireless' Local Area Network Industry 53.2 National total 1.3 % of companies that had a 'wireless' Local Area Network Construction 49.6 National total 1.3 % of companies that had a 'wireless' Local Area Network Services 58.3 National total 1.4 % of companies that had an Internet connection Total Companies 98.0 National total 1.4 % of companies that had an Internet connection Industry 97.5 National total 1.4 % of companies that had an Internet connection Construction 98.0 National total 1.4 % of companies that had an Internet connection Services 98.2 National total 1.5 % of companies that had Mobile telephones Total Companies 94.7 National total 1.5 % of companies that had Mobile telephones Industry 94.2 National total 1.5 % of companies that had Mobile telephones Construction 98.3 National total 1.5 % of companies that had Mobile telephones Services 93.9 National total 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 35.3 National total 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 24.8 National total 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 24.7 National total 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 43.4 National total 1.7 % of companies that had electronic mail (e-mail) Total Companies 97.8 National total 1.7 % of companies that had electronic mail (e-mail) Industry 97.4 National total 1.7 % of companies that had electronic mail (e-mail) Construction 97.6 National total 1.7 % of companies that had electronic mail (e-mail) Services 98.0 National total 2.1 % of personnel that uses computers at least once a week Total Companies 57.4 National total 2.1 % of personnel that uses computers at least once a week Industry 49.7 National total 2.1 % of personnel that uses computers at least once a week Construction 38.8 National total 2.1 % of personnel that uses computers at least once a week Services 63.3 National total 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 48.5 National total 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 38.7 National total 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 36.6 National total 2.2 % of personnel that uses Internet-connected computers at least once a week Services 54.4 National total 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 16.1 National total 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 13.3 National total 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 16.1 National total 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 17.3 National total 3 % of companies that used some type of open source software Total Companies 70.5 National total 3 % of companies that used some type of open source software Industry 68.7 National total 3 % of companies that used some type of open source software Construction 71.3 National total 3 % of companies that used some type of open source software Services 71.2 National total 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 32.9 National total 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 32.5 National total 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 30.6 National total 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 33.7 National total 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 67.9 National total 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 65.9 National total 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 69.0 National total 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 68.6 National total 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 50.5 National total 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 49.6 National total 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 50.5 National total 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 51.0 National total 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 24.8 National total 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 21.5 National total 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 18.2 National total 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 28.2 National total 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 19.7 National total 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 19.2 National total 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 10.4 National total 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 22.4 National total 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 28.4 National total 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 25.4 National total 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 23.2 National total 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 31.3 National total 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 16.6 National total 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 18.3 National total 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 20.5 National total 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 14.6 National total 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 16.8 National total 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 17.7 National total 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 15.5 National total 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 16.8 National total 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 13.0 National total 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 14.4 National total 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 14.9 National total 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 11.7 National total 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 10.5 National total 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 11.4 National total 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 10.0 National total 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 10.2 National total 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 14.0 National total 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 15.5 National total 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 14.3 National total 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 13.1 National total 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 4.6 National total 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 4.7 National total 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 1.4 National total 4.6 % of companies that did not use open source software due to the following reasons: Other Services 5.5 National total 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 65.5 National total 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 62.9 National total 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 59.9 National total 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 68.3 National total 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 20.2 National total 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 17.8 National total 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 13.6 National total 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 23.1 National total 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 46.9 National total 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 48.7 National total 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 22.4 National total 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 50.0 National total 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 93.0 National total 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 91.0 National total 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 97.5 National total 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 93.0 National total 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 25.9 National total 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 23.9 National total 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 22.7 National total 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 27.0 National total 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 27.0 National total 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 20.3 National total 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 25.5 National total 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 30.6 National total 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 10.2 National total 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 10.1 National total 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 6.7 National total 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 11.1 National total 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.5 National total 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 99.4 National total 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 99.5 National total 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 99.6 National total 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 98.5 National total 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 97.9 National total 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 97.4 National total 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 99.1 National total 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 93.6 National total 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 93.2 National total 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 91.0 National total 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 94.4 National total 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 21.5 National total 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 17.2 National total 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 16.7 National total 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 24.9 National total 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 7.0 National total 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 8.0 National total 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 5.4 National total 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 6.9 National total 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 73.6 National total 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 69.7 National total 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 77.0 National total 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 74.7 National total 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 53.8 National total 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 49.2 National total 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 53.4 National total 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 56.1 National total 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 68.6 National total 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 65.6 National total 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 70.2 National total 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 69.6 National total 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 24.5 National total 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 21.3 National total 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 22.5 National total 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 26.5 National total 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.5 National total 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.6 National total 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.5 National total 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.4 National total 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 55.1 National total 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 63.6 National total 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 50.9 National total 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 52.1 National total 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 29.0 National total 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 25.1 National total 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 33.2 National total 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 29.8 National total 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 9.6 National total 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 6.4 National total 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 12.0 National total 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 10.5 National total 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 5.9 National total 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 4.3 National total 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 3.5 National total 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 7.3 National total 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 96.8 National total 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 96.8 National total 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 97.4 National total 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 96.7 National total 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 91.5 National total 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 91.9 National total 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 91.7 National total 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 91.2 National total 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 45.0 National total 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 41.6 National total 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 38.1 National total 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 48.4 National total 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 51.9 National total 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 50.1 National total 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 41.4 National total 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 55.7 National total 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 52.7 National total 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 49.5 National total 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 47.0 National total 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 55.8 National total 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 91.3 National total 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 90.6 National total 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 91.2 National total 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 91.6 National total 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 51.5 National total 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 49.2 National total 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 47.4 National total 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 53.7 National total 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 38.3 National total 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 36.4 National total 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 31.4 National total 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 41.1 National total 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 47.3 National total 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 45.8 National total 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 43.6 National total 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 49.0 National total 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 90.1 National total 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 89.7 National total 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 91.3 National total 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 90.0 National total 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 77.6 National total 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 76.3 National total 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 79.4 National total 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 77.8 National total 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 89.1 National total 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 89.0 National total 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 86.5 National total 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 89.8 National total 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 55.8 National total 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 54.0 National total 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 60.2 National total 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 55.6 National total 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 34.8 National total 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 26.0 National total 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 41.0 National total 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 37.4 National total 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 2.8 National total 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 3.2 National total 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 1.6 National total 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 3.0 National total 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 75.5 National total 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 74.3 National total 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 79.2 National total 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 75.2 National total 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 85.5 National total 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 86.7 National total 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 78.1 National total 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 87.0 National total 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 54.3 National total 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 53.0 National total 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 59.6 National total 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 53.5 National total 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 29.2 National total 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 19.2 National total 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 36.7 National total 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 32.0 National total 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 3.2 National total 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 3.5 National total 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 3.0 National total 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 3.1 National total 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 64.4 National total 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 66.5 National total 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 59.9 National total 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 64.5 National total 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 86.4 National total 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 85.5 National total 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 81.7 National total 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 88.0 National total 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 45.6 National total 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 46.6 National total 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 50.3 National total 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 44.0 National total 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 18.9 National total 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 11.9 National total 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 24.2 National total 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 21.1 National total 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 5.2 National total 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 5.5 National total 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 5.9 National total 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 4.8 National total 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 72.5 National total 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 72.8 National total 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 66.5 National total 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 74.0 National total 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 90.4 National total 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 87.2 National total 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 90.3 National total 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 92.0 National total 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 34.6 National total 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 36.5 National total 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 31.3 National total 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 34.5 National total 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 14.0 National total 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 9.3 National total 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 13.4 National total 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 16.4 National total 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 3.5 National total 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 4.4 National total 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 3.7 National total 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 3.0 National total 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 53.4 National total 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 54.0 National total 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 53.0 National total 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 53.2 National total 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 88.9 National total 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 86.5 National total 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 91.5 National total 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 89.5 National total 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 25.6 National total 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 27.2 National total 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 23.7 National total 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 25.3 National total 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 8.1 National total 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 5.8 National total 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 9.4 National total 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 8.9 National total 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 7.5 National total 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 8.7 National total 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 6.2 National total 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 7.3 National total 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 19.3 National total 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 12.0 National total 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 34.3 National total 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 19.0 National total 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 5.1 National total 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 2.8 National total 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 6.4 National total 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 5.9 National total 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.9 National total 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.5 National total 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.3 National total 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 1.2 National total 14 % of companies with an Internet connection and a website (3) Total Companies 71.6 National total 14 % of companies with an Internet connection and a website (3) Industry 76.3 National total 14 % of companies with an Internet connection and a website (3) Construction 59.5 National total 14 % of companies with an Internet connection and a website (3) Services 72.5 National total 14.1 Services available on the website: Company introduction (4) Total Companies 93.6 National total 14.1 Services available on the website: Company introduction (4) Industry 94.0 National total 14.1 Services available on the website: Company introduction (4) Construction 90.3 National total 14.1 Services available on the website: Company introduction (4) Services 94.2 National total 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 63.2 National total 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 57.8 National total 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 54.4 National total 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 68.0 National total 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 56.4 National total 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 61.0 National total 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 31.6 National total 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 59.5 National total 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 6.8 National total 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 5.3 National total 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 1.8 National total 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 8.6 National total 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 15.2 National total 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 9.1 National total 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.3 National total 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 21.7 National total 14.6 Services available on the website: Online payments (4) Total Companies 9.1 National total 14.6 Services available on the website: Online payments (4) Industry 5.6 National total 14.6 Services available on the website: Online payments (4) Construction 1.1 National total 14.6 Services available on the website: Online payments (4) Services 12.7 National total 14.7 Services available on the website: Online order tracking (4) Total Companies 11.0 National total 14.7 Services available on the website: Online order tracking (4) Industry 7.3 National total 14.7 Services available on the website: Online order tracking (4) Construction 2.6 National total 14.7 Services available on the website: Online order tracking (4) Services 14.7 National total 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 7.3 National total 14.8 Services available on the website: Website personalisation for regular users (4) Industry 5.0 National total 14.8 Services available on the website: Website personalisation for regular users (4) Construction 4.7 National total 14.8 Services available on the website: Website personalisation for regular users (4) Services 9.1 National total 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 21.9 National total 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 13.9 National total 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 19.1 National total 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 26.6 National total 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 71.8 National total 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 71.4 National total 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 70.5 National total 15 % of companies that used a digital signature in any communication sent from their company (3) Services 72.4 National total 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 21.3 National total 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 20.5 National total 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 14.2 National total 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 23.6 National total 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 98.6 National total 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 98.6 National total 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 99.4 National total 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 98.4 National total 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 29.1 National total 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 22.3 National total 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 21.5 National total 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 34.4 National total 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 13.9 National total 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 9.8 National total 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 6.9 National total 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 17.7 National total 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 15.3 National total 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 12.2 National total 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 10.0 National total 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 18.2 National total 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 5.3 National total 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 3.8 National total 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 3.0 National total 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 6.7 National total 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 50.3 National total 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 54.2 National total 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 56.6 National total 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 46.6 National total 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 23.2 National total 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 17.7 National total 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 14.3 National total 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 28.2 National total 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 18.8 National total 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 13.3 National total 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 10.6 National total 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 23.7 National total 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 10.5 National total 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 7.0 National total 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 5.2 National total 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 13.6 National total 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 8.7 National total 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 5.5 National total 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 5.7 National total 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 11.1 National total 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 5.9 National total 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 3.4 National total 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 1.4 National total 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 8.3 National total 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 9.6 National total 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 6.2 National total 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 6.0 National total 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 12.2 National total 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 9.4 National total 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 6.2 National total 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 4.2 National total 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 12.3 National total 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 12.5 National total 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 6.9 National total 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 7.5 National total 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 16.6 National total 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 16.1 National total 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 15.4 National total 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 14.4 National total 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 16.8 National total 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 1.4 National total 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 1.5 National total 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 1.5 National total 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 1.3 National total 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 19.8 National total 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 16.3 National total 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 17.4 National total 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 22.1 National total 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 83.7 National total 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 82.9 National total 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 83.6 National total 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 84.0 National total 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 51.2 National total 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 45.7 National total 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 39.5 National total 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 55.6 National total 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 47.9 National total 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 39.7 National total 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 40.8 National total 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 52.4 National total 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 20.6 National total 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 13.4 National total 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 10.4 National total 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 25.3 National total 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 19.7 National total 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 19.2 National total 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 15.6 National total 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 20.7 National total 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 61.1 National total 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 62.3 National total 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 63.1 National total 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 59.9 National total 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 53.6 National total 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 56.8 National total 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 57.0 National total 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 50.9 National total 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 32.1 National total 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 32.3 National total 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 31.3 National total 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 32.2 National total 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 39.5 National total 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 39.7 National total 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 37.0 National total 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 40.1 National total 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 19.4 National total 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 20.0 National total 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 16.0 National total 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 20.0 National total 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 7.3 National total 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 7.9 National total 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 2.3 National total 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 8.4 National total 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 56.2 National total 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 51.2 National total 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 60.4 National total 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 57.5 National total 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 26.1 National total 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 27.9 National total 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 21.9 National total 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 26.4 National total 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 71.0 National total 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 69.5 National total 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 71.9 National total 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 71.4 National total 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 33.1 National total 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 37.4 National total 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 20.3 National total 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 34.4 National total 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 31.2 National total 29 % of companies that had some computer application for managing client information (CRM tools) Industry 28.3 National total 29 % of companies that had some computer application for managing client information (CRM tools) Construction 18.5 National total 29 % of companies that had some computer application for managing client information (CRM tools) Services 36.0 National total 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 29.2 National total 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 26.6 National total 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 16.2 National total 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 34.0 National total 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 24.8 National total 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 21.8 National total 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 13.4 National total 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 29.3 National total Andalucía 1.1 % of companies that had computers Total Companies 99.3 National total Andalucía 1.1 % of companies that had computers Industry 98.3 National total Andalucía 1.1 % of companies that had computers Construction 100.0 National total Andalucía 1.1 % of companies that had computers Services 99.5 National total Andalucía 1.2 % of companies that had a Local Area Network (LAN) Total Companies 84.7 National total Andalucía 1.2 % of companies that had a Local Area Network (LAN) Industry 83.0 National total Andalucía 1.2 % of companies that had a Local Area Network (LAN) Construction 74.7 National total Andalucía 1.2 % of companies that had a Local Area Network (LAN) Services 88.5 National total Andalucía 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 55.2 National total Andalucía 1.3 % of companies that had a 'wireless' Local Area Network Industry 46.8 National total Andalucía 1.3 % of companies that had a 'wireless' Local Area Network Construction 47.4 National total Andalucía 1.3 % of companies that had a 'wireless' Local Area Network Services 61.1 National total Andalucía 1.4 % of companies that had an Internet connection Total Companies 98.5 National total Andalucía 1.4 % of companies that had an Internet connection Industry 96.2 National total Andalucía 1.4 % of companies that had an Internet connection Construction 100.0 National total Andalucía 1.4 % of companies that had an Internet connection Services 98.9 National total Andalucía 1.5 % of companies that had Mobile telephones Total Companies 93.4 National total Andalucía 1.5 % of companies that had Mobile telephones Industry 90.6 National total Andalucía 1.5 % of companies that had Mobile telephones Construction 99.4 National total Andalucía 1.5 % of companies that had Mobile telephones Services 92.5 National total Andalucía 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 39.8 National total Andalucía 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 28.6 National total Andalucía 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 32.9 National total Andalucía 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 46.5 National total Andalucía 1.7 % of companies that had electronic mail (e-mail) Total Companies 98.1 National total Andalucía 1.7 % of companies that had electronic mail (e-mail) Industry 95.7 National total Andalucía 1.7 % of companies that had electronic mail (e-mail) Construction 100.0 National total Andalucía 1.7 % of companies that had electronic mail (e-mail) Services 98.5 National total Andalucía 2.1 % of personnel that uses computers at least once a week Total Companies 48.2 National total Andalucía 2.1 % of personnel that uses computers at least once a week Industry 42.4 National total Andalucía 2.1 % of personnel that uses computers at least once a week Construction 37.6 National total Andalucía 2.1 % of personnel that uses computers at least once a week Services 53.1 National total Andalucía 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 42.8 National total Andalucía 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 36.4 National total Andalucía 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 36.7 National total Andalucía 2.2 % of personnel that uses Internet-connected computers at least once a week Services 46.9 National total Andalucía 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 12.9 National total Andalucía 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 10.5 National total Andalucía 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 14.7 National total Andalucía 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 13.4 National total Andalucía 3 % of companies that used some type of open source software Total Companies 72.9 National total Andalucía 3 % of companies that used some type of open source software Industry 74.0 National total Andalucía 3 % of companies that used some type of open source software Construction 75.9 National total Andalucía 3 % of companies that used some type of open source software Services 71.5 National total Andalucía 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 37.4 National total Andalucía 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 42.8 National total Andalucía 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 41.7 National total Andalucía 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 33.9 National total Andalucía 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 70.3 National total Andalucía 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 70.6 National total Andalucía 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 75.8 National total Andalucía 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 68.5 National total Andalucía 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 55.9 National total Andalucía 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 60.5 National total Andalucía 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 64.2 National total Andalucía 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 51.4 National total Andalucía 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 27.2 National total Andalucía 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 29.9 National total Andalucía 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 27.3 National total Andalucía 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 26.1 National total Andalucía 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 18.2 National total Andalucía 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 17.4 National total Andalucía 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 7.6 National total Andalucía 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 21.8 National total Andalucía 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 30.9 National total Andalucía 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 30.5 National total Andalucía 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 25.7 National total Andalucía 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 32.7 National total Andalucía 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 17.1 National total Andalucía 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 16.6 National total Andalucía 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 21.7 National total Andalucía 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 15.9 National total Andalucía 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 14.6 National total Andalucía 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 14.3 National total Andalucía 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 8.8 National total Andalucía 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 16.6 National total Andalucía 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 10.6 National total Andalucía 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 10.2 National total Andalucía 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 14.2 National total Andalucía 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 9.6 National total Andalucía 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 9.0 National total Andalucía 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 7.9 National total Andalucía 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 9.9 National total Andalucía 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 9.1 National total Andalucía 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 13.1 National total Andalucía 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 13.0 National total Andalucía 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 12.8 National total Andalucía 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 13.2 National total Andalucía 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 3.8 National total Andalucía 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 2.0 National total Andalucía 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 0.0 National total Andalucía 4.6 % of companies that did not use open source software due to the following reasons: Other Services 5.7 National total Andalucía 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 65.8 National total Andalucía 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 60.6 National total Andalucía 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 74.0 National total Andalucía 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 65.3 National total Andalucía 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 19.9 National total Andalucía 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 18.2 National total Andalucía 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 9.9 National total Andalucía 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 23.7 National total Andalucía 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 47.7 National total Andalucía 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 43.1 National total Andalucía 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 19.0 National total Andalucía 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 53.1 National total Andalucía 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 93.8 National total Andalucía 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 86.9 National total Andalucía 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 100.0 National total Andalucía 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 95.1 National total Andalucía 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 30.0 National total Andalucía 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 23.1 National total Andalucía 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 23.9 National total Andalucía 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 34.3 National total Andalucía 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 27.4 National total Andalucía 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 20.6 National total Andalucía 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 27.4 National total Andalucía 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 30.1 National total Andalucía 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 8.8 National total Andalucía 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 7.7 National total Andalucía 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 10.3 National total Andalucía 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 8.8 National total Andalucía 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.2 National total Andalucía 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 100.0 National total Andalucía 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Andalucía 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 98.6 National total Andalucía 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 98.2 National total Andalucía 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 99.0 National total Andalucía 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 96.1 National total Andalucía 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 98.5 National total Andalucía 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 96.2 National total Andalucía 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 97.6 National total Andalucía 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 95.3 National total Andalucía 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 96.0 National total Andalucía 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 16.6 National total Andalucía 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 15.6 National total Andalucía 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 12.2 National total Andalucía 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 18.4 National total Andalucía 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 6.7 National total Andalucía 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 5.3 National total Andalucía 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 4.4 National total Andalucía 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 8.0 National total Andalucía 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 73.6 National total Andalucía 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 69.3 National total Andalucía 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 84.2 National total Andalucía 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 71.9 National total Andalucía 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 54.0 National total Andalucía 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 43.8 National total Andalucía 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 69.8 National total Andalucía 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 52.8 National total Andalucía 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 67.5 National total Andalucía 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 67.4 National total Andalucía 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 75.0 National total Andalucía 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 65.1 National total Andalucía 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 25.5 National total Andalucía 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 17.4 National total Andalucía 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 35.9 National total Andalucía 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 25.3 National total Andalucía 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.8 National total Andalucía 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.0 National total Andalucía 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Andalucía 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 1.4 National total Andalucía 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 58.7 National total Andalucía 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 68.8 National total Andalucía 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 60.5 National total Andalucía 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 54.1 National total Andalucía 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 28.8 National total Andalucía 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 26.3 National total Andalucía 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 26.3 National total Andalucía 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 30.6 National total Andalucía 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 6.8 National total Andalucía 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 2.3 National total Andalucía 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 9.3 National total Andalucía 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 7.8 National total Andalucía 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 4.9 National total Andalucía 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 2.6 National total Andalucía 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 3.9 National total Andalucía 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 6.2 National total Andalucía 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 95.2 National total Andalucía 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 96.1 National total Andalucía 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 98.7 National total Andalucía 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 93.8 National total Andalucía 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 94.0 National total Andalucía 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 94.8 National total Andalucía 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 98.1 National total Andalucía 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 92.4 National total Andalucía 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 45.6 National total Andalucía 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 46.2 National total Andalucía 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 44.2 National total Andalucía 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 45.8 National total Andalucía 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 51.8 National total Andalucía 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 57.2 National total Andalucía 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 46.4 National total Andalucía 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 51.5 National total Andalucía 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 54.5 National total Andalucía 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 50.0 National total Andalucía 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 54.0 National total Andalucía 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 56.5 National total Andalucía 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 92.2 National total Andalucía 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 90.9 National total Andalucía 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 94.1 National total Andalucía 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 92.1 National total Andalucía 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 48.4 National total Andalucía 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 45.6 National total Andalucía 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 46.4 National total Andalucía 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 50.2 National total Andalucía 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 33.2 National total Andalucía 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 27.5 National total Andalucía 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 34.5 National total Andalucía 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 35.2 National total Andalucía 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 43.1 National total Andalucía 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 43.8 National total Andalucía 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 43.1 National total Andalucía 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 42.9 National total Andalucía 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 91.0 National total Andalucía 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 90.8 National total Andalucía 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 95.4 National total Andalucía 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 89.7 National total Andalucía 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 79.4 National total Andalucía 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 77.9 National total Andalucía 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 90.9 National total Andalucía 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 76.2 National total Andalucía 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 91.4 National total Andalucía 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 94.6 National total Andalucía 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 84.8 National total Andalucía 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 92.6 National total Andalucía 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 54.7 National total Andalucía 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 48.7 National total Andalucía 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 64.6 National total Andalucía 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 53.2 National total Andalucía 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 36.8 National total Andalucía 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 30.7 National total Andalucía 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 33.9 National total Andalucía 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 40.4 National total Andalucía 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 2.0 National total Andalucía 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 2.9 National total Andalucía 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 0.0 National total Andalucía 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 2.3 National total Andalucía 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 80.0 National total Andalucía 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 81.4 National total Andalucía 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 93.7 National total Andalucía 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 75.0 National total Andalucía 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 86.7 National total Andalucía 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 89.3 National total Andalucía 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 80.3 National total Andalucía 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 88.3 National total Andalucía 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 54.5 National total Andalucía 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 51.2 National total Andalucía 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 61.7 National total Andalucía 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 53.0 National total Andalucía 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 32.0 National total Andalucía 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 21.9 National total Andalucía 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 35.4 National total Andalucía 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 34.9 National total Andalucía 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 3.3 National total Andalucía 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 4.8 National total Andalucía 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 1.8 National total Andalucía 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 3.2 National total Andalucía 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 64.3 National total Andalucía 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 61.8 National total Andalucía 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 66.5 National total Andalucía 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 64.5 National total Andalucía 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 89.5 National total Andalucía 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 90.6 National total Andalucía 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 86.7 National total Andalucía 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 90.1 National total Andalucía 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 47.5 National total Andalucía 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 46.7 National total Andalucía 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 51.9 National total Andalucía 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 46.4 National total Andalucía 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 21.8 National total Andalucía 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 11.7 National total Andalucía 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 25.8 National total Andalucía 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 24.4 National total Andalucía 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 3.6 National total Andalucía 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 3.5 National total Andalucía 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 0.1 National total Andalucía 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 4.8 National total Andalucía 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 73.1 National total Andalucía 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 69.4 National total Andalucía 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 75.6 National total Andalucía 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 73.8 National total Andalucía 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 95.2 National total Andalucía 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 93.1 National total Andalucía 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 95.6 National total Andalucía 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 95.8 National total Andalucía 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 40.6 National total Andalucía 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 39.5 National total Andalucía 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 39.7 National total Andalucía 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 41.4 National total Andalucía 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 17.7 National total Andalucía 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 9.1 National total Andalucía 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 13.6 National total Andalucía 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 22.3 National total Andalucía 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 2.4 National total Andalucía 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 2.5 National total Andalucía 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 0.1 National total Andalucía 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 3.1 National total Andalucía 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 57.0 National total Andalucía 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 49.2 National total Andalucía 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 62.6 National total Andalucía 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 58.3 National total Andalucía 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 93.0 National total Andalucía 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 92.6 National total Andalucía 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 97.9 National total Andalucía 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 91.5 National total Andalucía 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 32.3 National total Andalucía 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 27.8 National total Andalucía 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 39.9 National total Andalucía 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 31.2 National total Andalucía 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 13.3 National total Andalucía 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 5.9 National total Andalucía 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 15.7 National total Andalucía 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 15.0 National total Andalucía 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 5.0 National total Andalucía 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 5.9 National total Andalucía 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 2.6 National total Andalucía 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 5.6 National total Andalucía 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 21.8 National total Andalucía 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 12.2 National total Andalucía 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 47.6 National total Andalucía 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 17.2 National total Andalucía 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 6.5 National total Andalucía 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 2.2 National total Andalucía 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 13.1 National total Andalucía 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 6.0 National total Andalucía 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.4 National total Andalucía 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.1 National total Andalucía 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.4 National total Andalucía 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 0.5 National total Andalucía 14 % of companies with an Internet connection and a website (3) Total Companies 67.5 National total Andalucía 14 % of companies with an Internet connection and a website (3) Industry 71.7 National total Andalucía 14 % of companies with an Internet connection and a website (3) Construction 63.6 National total Andalucía 14 % of companies with an Internet connection and a website (3) Services 67.1 National total Andalucía 14.1 Services available on the website: Company introduction (4) Total Companies 92.4 National total Andalucía 14.1 Services available on the website: Company introduction (4) Industry 93.7 National total Andalucía 14.1 Services available on the website: Company introduction (4) Construction 83.0 National total Andalucía 14.1 Services available on the website: Company introduction (4) Services 94.7 National total Andalucía 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 61.8 National total Andalucía 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 59.0 National total Andalucía 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 39.2 National total Andalucía 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 69.9 National total Andalucía 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 57.1 National total Andalucía 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 59.5 National total Andalucía 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 39.2 National total Andalucía 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 61.6 National total Andalucía 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 8.7 National total Andalucía 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 10.6 National total Andalucía 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.1 National total Andalucía 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 10.5 National total Andalucía 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 19.6 National total Andalucía 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 16.4 National total Andalucía 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.1 National total Andalucía 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 27.0 National total Andalucía 14.6 Services available on the website: Online payments (4) Total Companies 11.1 National total Andalucía 14.6 Services available on the website: Online payments (4) Industry 10.9 National total Andalucía 14.6 Services available on the website: Online payments (4) Construction 0.3 National total Andalucía 14.6 Services available on the website: Online payments (4) Services 14.5 National total Andalucía 14.7 Services available on the website: Online order tracking (4) Total Companies 13.7 National total Andalucía 14.7 Services available on the website: Online order tracking (4) Industry 12.4 National total Andalucía 14.7 Services available on the website: Online order tracking (4) Construction 5.3 National total Andalucía 14.7 Services available on the website: Online order tracking (4) Services 16.8 National total Andalucía 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 9.8 National total Andalucía 14.8 Services available on the website: Website personalisation for regular users (4) Industry 7.9 National total Andalucía 14.8 Services available on the website: Website personalisation for regular users (4) Construction 1.1 National total Andalucía 14.8 Services available on the website: Website personalisation for regular users (4) Services 13.3 National total Andalucía 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 21.3 National total Andalucía 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 15.1 National total Andalucía 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 15.1 National total Andalucía 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 25.9 National total Andalucía 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 77.3 National total Andalucía 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 78.1 National total Andalucía 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 76.1 National total Andalucía 15 % of companies that used a digital signature in any communication sent from their company (3) Services 77.3 National total Andalucía 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 21.0 National total Andalucía 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 15.3 National total Andalucía 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 24.9 National total Andalucía 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 22.0 National total Andalucía 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 99.6 National total Andalucía 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 99.2 National total Andalucía 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Andalucía 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 99.6 National total Andalucía 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 32.7 National total Andalucía 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 27.2 National total Andalucía 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 34.0 National total Andalucía 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 34.5 National total Andalucía 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 16.3 National total Andalucía 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 10.7 National total Andalucía 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 12.0 National total Andalucía 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 19.8 National total Andalucía 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 15.9 National total Andalucía 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 13.1 National total Andalucía 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 13.9 National total Andalucía 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 17.7 National total Andalucía 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 4.2 National total Andalucía 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 4.3 National total Andalucía 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 1.4 National total Andalucía 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 5.2 National total Andalucía 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 48.7 National total Andalucía 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 50.5 National total Andalucía 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 52.7 National total Andalucía 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 46.7 National total Andalucía 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 27.2 National total Andalucía 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 20.9 National total Andalucía 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 21.1 National total Andalucía 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 31.7 National total Andalucía 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 23.4 National total Andalucía 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 18.3 National total Andalucía 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 22.7 National total Andalucía 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 25.6 National total Andalucía 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 13.9 National total Andalucía 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 9.7 National total Andalucía 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 11.6 National total Andalucía 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 16.4 National total Andalucía 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 12.1 National total Andalucía 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 6.2 National total Andalucía 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 11.7 National total Andalucía 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 14.5 National total Andalucía 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 6.4 National total Andalucía 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 3.7 National total Andalucía 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 1.1 National total Andalucía 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 9.2 National total Andalucía 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 11.8 National total Andalucía 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 6.6 National total Andalucía 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 12.4 National total Andalucía 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 13.6 National total Andalucía 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 10.4 National total Andalucía 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 7.0 National total Andalucía 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 7.2 National total Andalucía 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 12.8 National total Andalucía 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 16.6 National total Andalucía 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 10.0 National total Andalucía 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 15.5 National total Andalucía 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 19.6 National total Andalucía 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 15.4 National total Andalucía 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 16.5 National total Andalucía 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 13.7 National total Andalucía 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 15.5 National total Andalucía 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 1.4 National total Andalucía 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 0.1 National total Andalucía 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 4.9 National total Andalucía 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 0.7 National total Andalucía 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 18.0 National total Andalucía 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 13.8 National total Andalucía 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 16.2 National total Andalucía 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 20.2 National total Andalucía 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 88.8 National total Andalucía 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 86.2 National total Andalucía 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 94.1 National total Andalucía 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 88.2 National total Andalucía 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 53.1 National total Andalucía 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 53.7 National total Andalucía 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 32.4 National total Andalucía 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 58.4 National total Andalucía 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 55.5 National total Andalucía 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 53.9 National total Andalucía 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 53.5 National total Andalucía 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 56.4 National total Andalucía 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 25.6 National total Andalucía 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 18.8 National total Andalucía 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 25.4 National total Andalucía 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 27.5 National total Andalucía 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 19.0 National total Andalucía 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 24.4 National total Andalucía 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 5.1 National total Andalucía 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 21.2 National total Andalucía 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 60.2 National total Andalucía 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 58.0 National total Andalucía 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 56.1 National total Andalucía 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 62.5 National total Andalucía 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 54.7 National total Andalucía 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 61.4 National total Andalucía 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 60.6 National total Andalucía 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 49.9 National total Andalucía 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 29.5 National total Andalucía 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 31.5 National total Andalucía 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 24.0 National total Andalucía 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 30.5 National total Andalucía 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 36.9 National total Andalucía 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 35.9 National total Andalucía 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 32.5 National total Andalucía 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 38.8 National total Andalucía 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 14.9 National total Andalucía 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 15.7 National total Andalucía 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 12.6 National total Andalucía 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 15.3 National total Andalucía 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 6.3 National total Andalucía 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 8.2 National total Andalucía 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 0.7 National total Andalucía 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 7.2 National total Andalucía 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 59.4 National total Andalucía 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 50.4 National total Andalucía 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 68.4 National total Andalucía 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 60.2 National total Andalucía 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 26.8 National total Andalucía 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 19.2 National total Andalucía 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 28.0 National total Andalucía 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 29.5 National total Andalucía 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 71.0 National total Andalucía 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 59.7 National total Andalucía 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 78.3 National total Andalucía 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 73.3 National total Andalucía 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 25.8 National total Andalucía 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 21.2 National total Andalucía 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 15.9 National total Andalucía 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 30.9 National total Andalucía 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 28.4 National total Andalucía 29 % of companies that had some computer application for managing client information (CRM tools) Industry 23.5 National total Andalucía 29 % of companies that had some computer application for managing client information (CRM tools) Construction 18.1 National total Andalucía 29 % of companies that had some computer application for managing client information (CRM tools) Services 33.7 National total Andalucía 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 26.3 National total Andalucía 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 21.3 National total Andalucía 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 14.8 National total Andalucía 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 32.1 National total Andalucía 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 23.2 National total Andalucía 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 18.7 National total Andalucía 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 15.5 National total Andalucía 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 27.6 National total Aragón 1.1 % of companies that had computers Total Companies 98.5 National total Aragón 1.1 % of companies that had computers Industry 99.2 National total Aragón 1.1 % of companies that had computers Construction 100.0 National total Aragón 1.1 % of companies that had computers Services 97.6 National total Aragón 1.2 % of companies that had a Local Area Network (LAN) Total Companies 84.6 National total Aragón 1.2 % of companies that had a Local Area Network (LAN) Industry 87.8 National total Aragón 1.2 % of companies that had a Local Area Network (LAN) Construction 87.1 National total Aragón 1.2 % of companies that had a Local Area Network (LAN) Services 81.8 National total Aragón 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 51.7 National total Aragón 1.3 % of companies that had a 'wireless' Local Area Network Industry 47.8 National total Aragón 1.3 % of companies that had a 'wireless' Local Area Network Construction 48.6 National total Aragón 1.3 % of companies that had a 'wireless' Local Area Network Services 55.1 National total Aragón 1.4 % of companies that had an Internet connection Total Companies 97.6 National total Aragón 1.4 % of companies that had an Internet connection Industry 99.2 National total Aragón 1.4 % of companies that had an Internet connection Construction 96.5 National total Aragón 1.4 % of companies that had an Internet connection Services 96.9 National total Aragón 1.5 % of companies that had Mobile telephones Total Companies 93.5 National total Aragón 1.5 % of companies that had Mobile telephones Industry 90.2 National total Aragón 1.5 % of companies that had Mobile telephones Construction 100.0 National total Aragón 1.5 % of companies that had Mobile telephones Services 93.8 National total Aragón 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 28.4 National total Aragón 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 17.8 National total Aragón 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 16.3 National total Aragón 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 38.8 National total Aragón 1.7 % of companies that had electronic mail (e-mail) Total Companies 97.6 National total Aragón 1.7 % of companies that had electronic mail (e-mail) Industry 99.2 National total Aragón 1.7 % of companies that had electronic mail (e-mail) Construction 96.5 National total Aragón 1.7 % of companies that had electronic mail (e-mail) Services 96.9 National total Aragón 2.1 % of personnel that uses computers at least once a week Total Companies 50.2 National total Aragón 2.1 % of personnel that uses computers at least once a week Industry 43.7 National total Aragón 2.1 % of personnel that uses computers at least once a week Construction 39.4 National total Aragón 2.1 % of personnel that uses computers at least once a week Services 57.5 National total Aragón 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 42.2 National total Aragón 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 33.3 National total Aragón 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 38.0 National total Aragón 2.2 % of personnel that uses Internet-connected computers at least once a week Services 50.3 National total Aragón 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 10.8 National total Aragón 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 8.9 National total Aragón 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 15.5 National total Aragón 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 11.5 National total Aragón 3 % of companies that used some type of open source software Total Companies 69.6 National total Aragón 3 % of companies that used some type of open source software Industry 69.0 National total Aragón 3 % of companies that used some type of open source software Construction 71.7 National total Aragón 3 % of companies that used some type of open source software Services 69.4 National total Aragón 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 33.1 National total Aragón 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 30.8 National total Aragón 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 35.3 National total Aragón 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 34.1 National total Aragón 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 67.2 National total Aragón 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 64.5 National total Aragón 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 71.7 National total Aragón 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 67.6 National total Aragón 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 47.0 National total Aragón 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 44.7 National total Aragón 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 33.1 National total Aragón 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 52.4 National total Aragón 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 21.7 National total Aragón 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 18.1 National total Aragón 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 18.2 National total Aragón 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 25.2 National total Aragón 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 12.7 National total Aragón 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 13.2 National total Aragón 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 4.7 National total Aragón 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 14.6 National total Aragón 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 22.3 National total Aragón 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 15.8 National total Aragón 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 13.9 National total Aragón 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 29.0 National total Aragón 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 16.9 National total Aragón 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 16.5 National total Aragón 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 9.4 National total Aragón 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 19.2 National total Aragón 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 20.2 National total Aragón 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 21.6 National total Aragón 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 19.4 National total Aragón 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 19.5 National total Aragón 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 14.4 National total Aragón 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 15.0 National total Aragón 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 11.7 National total Aragón 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 14.7 National total Aragón 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 9.7 National total Aragón 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 10.6 National total Aragón 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 7.7 National total Aragón 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 9.6 National total Aragón 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 14.1 National total Aragón 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 14.1 National total Aragón 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 12.1 National total Aragón 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 14.6 National total Aragón 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 2.7 National total Aragón 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 1.7 National total Aragón 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 1.7 National total Aragón 4.6 % of companies that did not use open source software due to the following reasons: Other Services 3.6 National total Aragón 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 57.1 National total Aragón 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 54.5 National total Aragón 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 60.6 National total Aragón 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 57.8 National total Aragón 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 20.4 National total Aragón 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 19.3 National total Aragón 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 25.0 National total Aragón 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 19.8 National total Aragón 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 42.8 National total Aragón 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 47.5 National total Aragón 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 15.9 National total Aragón 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 49.4 National total Aragón 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 90.5 National total Aragón 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 89.8 National total Aragón 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 100.0 National total Aragón 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 87.5 National total Aragón 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 20.1 National total Aragón 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 19.0 National total Aragón 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 23.7 National total Aragón 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 20.6 National total Aragón 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 22.0 National total Aragón 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 17.0 National total Aragón 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 21.2 National total Aragón 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 25.6 National total Aragón 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 8.3 National total Aragón 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 7.0 National total Aragón 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 2.9 National total Aragón 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 10.8 National total Aragón 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.4 National total Aragón 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 98.6 National total Aragón 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Aragón 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 99.7 National total Aragón 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 98.2 National total Aragón 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 97.4 National total Aragón 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 100.0 National total Aragón 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 98.2 National total Aragón 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 97.3 National total Aragón 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 96.0 National total Aragón 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 100.0 National total Aragón 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 97.4 National total Aragón 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 16.5 National total Aragón 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 13.3 National total Aragón 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 15.0 National total Aragón 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 19.1 National total Aragón 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 5.2 National total Aragón 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 2.7 National total Aragón 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 2.9 National total Aragón 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 7.5 National total Aragón 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 71.9 National total Aragón 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 65.3 National total Aragón 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 89.2 National total Aragón 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 71.5 National total Aragón 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 51.8 National total Aragón 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 48.9 National total Aragón 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 53.4 National total Aragón 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 53.4 National total Aragón 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 68.3 National total Aragón 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 61.0 National total Aragón 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 89.2 National total Aragón 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 67.3 National total Aragón 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 19.3 National total Aragón 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 17.1 National total Aragón 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 7.4 National total Aragón 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 24.1 National total Aragón 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.6 National total Aragón 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 1.4 National total Aragón 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Aragón 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.3 National total Aragón 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 57.5 National total Aragón 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 61.4 National total Aragón 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 59.8 National total Aragón 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 54.2 National total Aragón 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 31.6 National total Aragón 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 30.4 National total Aragón 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 28.3 National total Aragón 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 33.3 National total Aragón 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 7.5 National total Aragón 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 4.7 National total Aragón 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 12.0 National total Aragón 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 8.1 National total Aragón 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 2.9 National total Aragón 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 2.2 National total Aragón 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 0.0 National total Aragón 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 4.2 National total Aragón 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 98.2 National total Aragón 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 98.4 National total Aragón 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 97.1 National total Aragón 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 98.4 National total Aragón 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 90.6 National total Aragón 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 89.6 National total Aragón 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 93.7 National total Aragón 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 90.4 National total Aragón 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 45.2 National total Aragón 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 42.9 National total Aragón 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 40.3 National total Aragón 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 48.1 National total Aragón 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 48.6 National total Aragón 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 50.3 National total Aragón 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 42.6 National total Aragón 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 49.2 National total Aragón 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 47.5 National total Aragón 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 48.9 National total Aragón 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 39.9 National total Aragón 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 48.7 National total Aragón 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 94.6 National total Aragón 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 95.0 National total Aragón 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 82.9 National total Aragón 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 97.6 National total Aragón 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 47.0 National total Aragón 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 48.4 National total Aragón 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 42.1 National total Aragón 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 47.5 National total Aragón 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 35.0 National total Aragón 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 38.2 National total Aragón 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 16.0 National total Aragón 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 38.3 National total Aragón 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 43.2 National total Aragón 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 46.4 National total Aragón 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 40.4 National total Aragón 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 41.8 National total Aragón 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 89.8 National total Aragón 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 92.3 National total Aragón 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 92.0 National total Aragón 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 87.5 National total Aragón 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 75.3 National total Aragón 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 74.0 National total Aragón 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 75.4 National total Aragón 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 76.1 National total Aragón 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 87.2 National total Aragón 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 89.9 National total Aragón 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 75.1 National total Aragón 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 88.9 National total Aragón 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 55.7 National total Aragón 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 54.2 National total Aragón 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 50.4 National total Aragón 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 58.2 National total Aragón 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 40.2 National total Aragón 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 27.6 National total Aragón 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 56.5 National total Aragón 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 43.9 National total Aragón 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 2.1 National total Aragón 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 2.0 National total Aragón 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 0.0 National total Aragón 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 2.7 National total Aragón 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 75.5 National total Aragón 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 69.6 National total Aragón 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 84.9 National total Aragón 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 76.8 National total Aragón 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 81.5 National total Aragón 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 86.7 National total Aragón 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 63.2 National total Aragón 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 84.2 National total Aragón 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 50.0 National total Aragón 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 47.0 National total Aragón 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 52.5 National total Aragón 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 51.1 National total Aragón 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 36.3 National total Aragón 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 22.6 National total Aragón 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 55.8 National total Aragón 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 38.5 National total Aragón 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 4.0 National total Aragón 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 5.5 National total Aragón 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 0.0 National total Aragón 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 4.4 National total Aragón 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 60.1 National total Aragón 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 64.4 National total Aragón 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 56.6 National total Aragón 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 58.2 National total Aragón 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 88.3 National total Aragón 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 85.1 National total Aragón 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 88.9 National total Aragón 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 90.4 National total Aragón 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 42.5 National total Aragón 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 41.7 National total Aragón 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 41.4 National total Aragón 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 43.3 National total Aragón 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 24.1 National total Aragón 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 14.5 National total Aragón 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 33.1 National total Aragón 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 28.8 National total Aragón 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 5.4 National total Aragón 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 8.5 National total Aragón 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 0.0 National total Aragón 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 4.5 National total Aragón 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 67.5 National total Aragón 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 76.5 National total Aragón 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 58.1 National total Aragón 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 64.1 National total Aragón 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 93.7 National total Aragón 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 95.3 National total Aragón 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Aragón 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 90.7 National total Aragón 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 23.3 National total Aragón 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 26.7 National total Aragón 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 8.7 National total Aragón 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 24.4 National total Aragón 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 14.1 National total Aragón 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 11.5 National total Aragón 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 10.7 National total Aragón 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 17.0 National total Aragón 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 3.9 National total Aragón 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 4.1 National total Aragón 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Aragón 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 4.8 National total Aragón 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 44.2 National total Aragón 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 46.4 National total Aragón 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 49.0 National total Aragón 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 41.4 National total Aragón 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 88.6 National total Aragón 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 86.1 National total Aragón 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 93.0 National total Aragón 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 89.0 National total Aragón 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 19.1 National total Aragón 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 29.4 National total Aragón 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 6.9 National total Aragón 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 15.5 National total Aragón 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 9.9 National total Aragón 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 12.1 National total Aragón 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 2.6 National total Aragón 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 10.8 National total Aragón 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 7.2 National total Aragón 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 8.1 National total Aragón 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 3.5 National total Aragón 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 7.7 National total Aragón 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 16.3 National total Aragón 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 9.0 National total Aragón 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 24.8 National total Aragón 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 18.8 National total Aragón 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 4.6 National total Aragón 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 1.4 National total Aragón 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 7.5 National total Aragón 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 6.0 National total Aragón 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.4 National total Aragón 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.7 National total Aragón 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.0 National total Aragón 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 0.3 National total Aragón 14 % of companies with an Internet connection and a website (3) Total Companies 73.5 National total Aragón 14 % of companies with an Internet connection and a website (3) Industry 82.2 National total Aragón 14 % of companies with an Internet connection and a website (3) Construction 72.4 National total Aragón 14 % of companies with an Internet connection and a website (3) Services 67.9 National total Aragón 14.1 Services available on the website: Company introduction (4) Total Companies 93.3 National total Aragón 14.1 Services available on the website: Company introduction (4) Industry 93.2 National total Aragón 14.1 Services available on the website: Company introduction (4) Construction 89.0 National total Aragón 14.1 Services available on the website: Company introduction (4) Services 94.7 National total Aragón 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 66.8 National total Aragón 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 64.9 National total Aragón 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 75.2 National total Aragón 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 65.9 National total Aragón 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 55.7 National total Aragón 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 54.7 National total Aragón 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 41.3 National total Aragón 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 61.0 National total Aragón 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 8.9 National total Aragón 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 5.1 National total Aragón 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.0 National total Aragón 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 14.7 National total Aragón 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 12.8 National total Aragón 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 4.9 National total Aragón 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 1.7 National total Aragón 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 22.6 National total Aragón 14.6 Services available on the website: Online payments (4) Total Companies 9.4 National total Aragón 14.6 Services available on the website: Online payments (4) Industry 3.6 National total Aragón 14.6 Services available on the website: Online payments (4) Construction 1.7 National total Aragón 14.6 Services available on the website: Online payments (4) Services 16.4 National total Aragón 14.7 Services available on the website: Online order tracking (4) Total Companies 8.7 National total Aragón 14.7 Services available on the website: Online order tracking (4) Industry 1.7 National total Aragón 14.7 Services available on the website: Online order tracking (4) Construction 11.0 National total Aragón 14.7 Services available on the website: Online order tracking (4) Services 13.8 National total Aragón 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 5.9 National total Aragón 14.8 Services available on the website: Website personalisation for regular users (4) Industry 2.3 National total Aragón 14.8 Services available on the website: Website personalisation for regular users (4) Construction 0.0 National total Aragón 14.8 Services available on the website: Website personalisation for regular users (4) Services 10.6 National total Aragón 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 20.1 National total Aragón 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 13.1 National total Aragón 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 24.7 National total Aragón 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 24.3 National total Aragón 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 66.1 National total Aragón 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 69.9 National total Aragón 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 68.1 National total Aragón 15 % of companies that used a digital signature in any communication sent from their company (3) Services 63.0 National total Aragón 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 18.2 National total Aragón 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 9.6 National total Aragón 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 14.7 National total Aragón 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 25.8 National total Aragón 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 99.4 National total Aragón 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 100.0 National total Aragón 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Aragón 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 98.7 National total Aragón 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 27.3 National total Aragón 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 18.3 National total Aragón 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 28.2 National total Aragón 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 33.1 National total Aragón 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 9.8 National total Aragón 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 7.7 National total Aragón 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 8.3 National total Aragón 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 11.6 National total Aragón 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 12.3 National total Aragón 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 12.6 National total Aragón 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 12.9 National total Aragón 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 12.0 National total Aragón 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 5.3 National total Aragón 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 5.8 National total Aragón 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 6.3 National total Aragón 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 4.6 National total Aragón 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 56.7 National total Aragón 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 63.6 National total Aragón 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 59.6 National total Aragón 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 51.2 National total Aragón 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 19.5 National total Aragón 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 12.9 National total Aragón 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 12.9 National total Aragón 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 25.9 National total Aragón 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 15.5 National total Aragón 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 10.1 National total Aragón 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 9.2 National total Aragón 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 20.9 National total Aragón 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 7.7 National total Aragón 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 6.5 National total Aragón 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 1.3 National total Aragón 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 10.3 National total Aragón 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 6.5 National total Aragón 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 3.5 National total Aragón 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 7.5 National total Aragón 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 8.3 National total Aragón 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 3.2 National total Aragón 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 1.4 National total Aragón 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 1.7 National total Aragón 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 4.8 National total Aragón 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 7.8 National total Aragón 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 4.8 National total Aragón 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 4.1 National total Aragón 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 10.9 National total Aragón 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 5.8 National total Aragón 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 2.7 National total Aragón 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 4.1 National total Aragón 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 8.5 National total Aragón 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 11.6 National total Aragón 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 4.7 National total Aragón 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 12.1 National total Aragón 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 16.1 National total Aragón 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 14.4 National total Aragón 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 13.1 National total Aragón 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 16.6 National total Aragón 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 14.6 National total Aragón 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 1.4 National total Aragón 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 1.9 National total Aragón 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.8 National total Aragón 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 1.2 National total Aragón 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 17.5 National total Aragón 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 14.0 National total Aragón 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 11.2 National total Aragón 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 21.8 National total Aragón 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 75.6 National total Aragón 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 71.0 National total Aragón 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 88.7 National total Aragón 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 75.7 National total Aragón 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 51.6 National total Aragón 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 60.5 National total Aragón 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 18.2 National total Aragón 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 52.5 National total Aragón 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 44.5 National total Aragón 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 27.2 National total Aragón 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 11.3 National total Aragón 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 56.9 National total Aragón 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 21.4 National total Aragón 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 12.3 National total Aragón 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 0.0 National total Aragón 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 28.4 National total Aragón 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 33.1 National total Aragón 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 17.5 National total Aragón 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 25.7 National total Aragón 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 41.0 National total Aragón 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 66.5 National total Aragón 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 70.5 National total Aragón 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 68.4 National total Aragón 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 62.9 National total Aragón 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 55.1 National total Aragón 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 55.2 National total Aragón 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 60.5 National total Aragón 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 53.4 National total Aragón 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 30.5 National total Aragón 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 36.4 National total Aragón 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 17.7 National total Aragón 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 30.2 National total Aragón 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 38.1 National total Aragón 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 38.8 National total Aragón 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 32.3 National total Aragón 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 39.6 National total Aragón 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 17.6 National total Aragón 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 24.0 National total Aragón 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 9.9 National total Aragón 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 15.4 National total Aragón 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 4.5 National total Aragón 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 3.9 National total Aragón 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 6.0 National total Aragón 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 4.4 National total Aragón 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 51.0 National total Aragón 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 46.4 National total Aragón 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 63.7 National total Aragón 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 50.4 National total Aragón 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 24.1 National total Aragón 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 27.0 National total Aragón 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 21.3 National total Aragón 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 22.9 National total Aragón 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 63.6 National total Aragón 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 71.4 National total Aragón 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 62.2 National total Aragón 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 58.9 National total Aragón 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 26.6 National total Aragón 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 34.8 National total Aragón 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 16.7 National total Aragón 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 24.0 National total Aragón 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 27.8 National total Aragón 29 % of companies that had some computer application for managing client information (CRM tools) Industry 25.0 National total Aragón 29 % of companies that had some computer application for managing client information (CRM tools) Construction 19.7 National total Aragón 29 % of companies that had some computer application for managing client information (CRM tools) Services 31.9 National total Aragón 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 26.9 National total Aragón 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 23.3 National total Aragón 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 19.7 National total Aragón 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 31.4 National total Aragón 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 19.3 National total Aragón 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 17.4 National total Aragón 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 14.1 National total Aragón 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 22.1 National total Asturias, Principado de 1.1 % of companies that had computers Total Companies 98.8 National total Asturias, Principado de 1.1 % of companies that had computers Industry 98.5 National total Asturias, Principado de 1.1 % of companies that had computers Construction 100.0 National total Asturias, Principado de 1.1 % of companies that had computers Services 98.6 National total Asturias, Principado de 1.2 % of companies that had a Local Area Network (LAN) Total Companies 86.7 National total Asturias, Principado de 1.2 % of companies that had a Local Area Network (LAN) Industry 85.2 National total Asturias, Principado de 1.2 % of companies that had a Local Area Network (LAN) Construction 82.9 National total Asturias, Principado de 1.2 % of companies that had a Local Area Network (LAN) Services 88.8 National total Asturias, Principado de 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 55.9 National total Asturias, Principado de 1.3 % of companies that had a 'wireless' Local Area Network Industry 54.8 National total Asturias, Principado de 1.3 % of companies that had a 'wireless' Local Area Network Construction 58.4 National total Asturias, Principado de 1.3 % of companies that had a 'wireless' Local Area Network Services 55.7 National total Asturias, Principado de 1.4 % of companies that had an Internet connection Total Companies 98.7 National total Asturias, Principado de 1.4 % of companies that had an Internet connection Industry 98.5 National total Asturias, Principado de 1.4 % of companies that had an Internet connection Construction 100.0 National total Asturias, Principado de 1.4 % of companies that had an Internet connection Services 98.4 National total Asturias, Principado de 1.5 % of companies that had Mobile telephones Total Companies 92.6 National total Asturias, Principado de 1.5 % of companies that had Mobile telephones Industry 89.6 National total Asturias, Principado de 1.5 % of companies that had Mobile telephones Construction 99.4 National total Asturias, Principado de 1.5 % of companies that had Mobile telephones Services 92.0 National total Asturias, Principado de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 36.9 National total Asturias, Principado de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 30.3 National total Asturias, Principado de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 32.0 National total Asturias, Principado de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 42.7 National total Asturias, Principado de 1.7 % of companies that had electronic mail (e-mail) Total Companies 98.4 National total Asturias, Principado de 1.7 % of companies that had electronic mail (e-mail) Industry 97.8 National total Asturias, Principado de 1.7 % of companies that had electronic mail (e-mail) Construction 100.0 National total Asturias, Principado de 1.7 % of companies that had electronic mail (e-mail) Services 98.2 National total Asturias, Principado de 2.1 % of personnel that uses computers at least once a week Total Companies 45.4 National total Asturias, Principado de 2.1 % of personnel that uses computers at least once a week Industry 42.0 National total Asturias, Principado de 2.1 % of personnel that uses computers at least once a week Construction 43.6 National total Asturias, Principado de 2.1 % of personnel that uses computers at least once a week Services 48.4 National total Asturias, Principado de 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 38.7 National total Asturias, Principado de 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 34.5 National total Asturias, Principado de 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 43.5 National total Asturias, Principado de 2.2 % of personnel that uses Internet-connected computers at least once a week Services 40.6 National total Asturias, Principado de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 13.3 National total Asturias, Principado de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 12.6 National total Asturias, Principado de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 20.6 National total Asturias, Principado de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 11.8 National total Asturias, Principado de 3 % of companies that used some type of open source software Total Companies 73.2 National total Asturias, Principado de 3 % of companies that used some type of open source software Industry 73.4 National total Asturias, Principado de 3 % of companies that used some type of open source software Construction 84.9 National total Asturias, Principado de 3 % of companies that used some type of open source software Services 69.1 National total Asturias, Principado de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 40.4 National total Asturias, Principado de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 38.0 National total Asturias, Principado de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 58.4 National total Asturias, Principado de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 35.6 National total Asturias, Principado de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 72.2 National total Asturias, Principado de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 71.0 National total Asturias, Principado de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 84.4 National total Asturias, Principado de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 68.7 National total Asturias, Principado de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 52.5 National total Asturias, Principado de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 55.9 National total Asturias, Principado de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 49.3 National total Asturias, Principado de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 51.6 National total Asturias, Principado de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 23.0 National total Asturias, Principado de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 22.6 National total Asturias, Principado de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 25.8 National total Asturias, Principado de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 22.3 National total Asturias, Principado de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 16.9 National total Asturias, Principado de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 20.5 National total Asturias, Principado de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 16.0 National total Asturias, Principado de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 15.0 National total Asturias, Principado de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 33.9 National total Asturias, Principado de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 18.9 National total Asturias, Principado de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 69.5 National total Asturias, Principado de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 30.7 National total Asturias, Principado de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 13.8 National total Asturias, Principado de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 14.2 National total Asturias, Principado de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 4.2 National total Asturias, Principado de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 16.9 National total Asturias, Principado de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 17.6 National total Asturias, Principado de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 15.2 National total Asturias, Principado de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 5.6 National total Asturias, Principado de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 23.2 National total Asturias, Principado de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 13.0 National total Asturias, Principado de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 9.3 National total Asturias, Principado de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 4.2 National total Asturias, Principado de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 18.2 National total Asturias, Principado de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 7.5 National total Asturias, Principado de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 9.7 National total Asturias, Principado de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 0.6 National total Asturias, Principado de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 8.5 National total Asturias, Principado de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 10.3 National total Asturias, Principado de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 6.1 National total Asturias, Principado de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 4.2 National total Asturias, Principado de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 14.9 National total Asturias, Principado de 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 3.8 National total Asturias, Principado de 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 3.9 National total Asturias, Principado de 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 11.5 National total Asturias, Principado de 4.6 % of companies that did not use open source software due to the following reasons: Other Services 1.0 National total Asturias, Principado de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 66.3 National total Asturias, Principado de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 57.6 National total Asturias, Principado de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 90.6 National total Asturias, Principado de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 63.1 National total Asturias, Principado de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 23.9 National total Asturias, Principado de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 14.9 National total Asturias, Principado de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 28.5 National total Asturias, Principado de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 27.7 National total Asturias, Principado de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 40.2 National total Asturias, Principado de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 63.6 National total Asturias, Principado de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 5.7 National total Asturias, Principado de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 44.9 National total Asturias, Principado de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 96.1 National total Asturias, Principado de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 94.5 National total Asturias, Principado de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 100.0 National total Asturias, Principado de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 95.3 National total Asturias, Principado de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 22.9 National total Asturias, Principado de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 15.5 National total Asturias, Principado de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 36.4 National total Asturias, Principado de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 26.0 National total Asturias, Principado de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 26.0 National total Asturias, Principado de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 17.6 National total Asturias, Principado de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 44.7 National total Asturias, Principado de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 24.7 National total Asturias, Principado de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 13.4 National total Asturias, Principado de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 16.4 National total Asturias, Principado de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 23.3 National total Asturias, Principado de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 8.1 National total Asturias, Principado de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.7 National total Asturias, Principado de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 99.1 National total Asturias, Principado de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Asturias, Principado de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 100.0 National total Asturias, Principado de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 98.9 National total Asturias, Principado de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 98.7 National total Asturias, Principado de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 100.0 National total Asturias, Principado de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 98.7 National total Asturias, Principado de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 90.3 National total Asturias, Principado de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 91.0 National total Asturias, Principado de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 92.0 National total Asturias, Principado de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 89.3 National total Asturias, Principado de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 31.4 National total Asturias, Principado de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 24.0 National total Asturias, Principado de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 29.7 National total Asturias, Principado de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 36.5 National total Asturias, Principado de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 3.5 National total Asturias, Principado de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 4.9 National total Asturias, Principado de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 4.3 National total Asturias, Principado de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 2.4 National total Asturias, Principado de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 68.9 National total Asturias, Principado de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 65.8 National total Asturias, Principado de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 84.2 National total Asturias, Principado de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 65.4 National total Asturias, Principado de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 45.6 National total Asturias, Principado de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 48.1 National total Asturias, Principado de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 49.8 National total Asturias, Principado de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 42.6 National total Asturias, Principado de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 64.0 National total Asturias, Principado de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 61.9 National total Asturias, Principado de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 81.4 National total Asturias, Principado de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 59.2 National total Asturias, Principado de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 21.6 National total Asturias, Principado de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 20.8 National total Asturias, Principado de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 15.9 National total Asturias, Principado de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 24.0 National total Asturias, Principado de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.3 National total Asturias, Principado de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.9 National total Asturias, Principado de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Asturias, Principado de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.0 National total Asturias, Principado de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 38.2 National total Asturias, Principado de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 43.9 National total Asturias, Principado de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 27.1 National total Asturias, Principado de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 38.5 National total Asturias, Principado de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 39.0 National total Asturias, Principado de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 38.3 National total Asturias, Principado de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 47.6 National total Asturias, Principado de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 36.5 National total Asturias, Principado de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 17.5 National total Asturias, Principado de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 13.4 National total Asturias, Principado de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 19.9 National total Asturias, Principado de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 19.1 National total Asturias, Principado de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 5.1 National total Asturias, Principado de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 3.4 National total Asturias, Principado de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 5.4 National total Asturias, Principado de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 6.0 National total Asturias, Principado de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 97.6 National total Asturias, Principado de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 98.7 National total Asturias, Principado de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 98.1 National total Asturias, Principado de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 96.7 National total Asturias, Principado de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 92.6 National total Asturias, Principado de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 90.9 National total Asturias, Principado de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 81.0 National total Asturias, Principado de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 97.7 National total Asturias, Principado de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 48.7 National total Asturias, Principado de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 44.2 National total Asturias, Principado de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 60.6 National total Asturias, Principado de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 47.3 National total Asturias, Principado de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 50.6 National total Asturias, Principado de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 46.6 National total Asturias, Principado de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 44.4 National total Asturias, Principado de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 55.2 National total Asturias, Principado de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 51.8 National total Asturias, Principado de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 42.9 National total Asturias, Principado de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 50.4 National total Asturias, Principado de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 57.6 National total Asturias, Principado de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 87.9 National total Asturias, Principado de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 85.5 National total Asturias, Principado de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 69.6 National total Asturias, Principado de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 95.7 National total Asturias, Principado de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 52.0 National total Asturias, Principado de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 47.4 National total Asturias, Principado de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 74.7 National total Asturias, Principado de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 47.1 National total Asturias, Principado de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 33.0 National total Asturias, Principado de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 35.3 National total Asturias, Principado de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 44.3 National total Asturias, Principado de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 27.8 National total Asturias, Principado de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 49.4 National total Asturias, Principado de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 45.3 National total Asturias, Principado de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 68.0 National total Asturias, Principado de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 45.4 National total Asturias, Principado de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 88.0 National total Asturias, Principado de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 83.5 National total Asturias, Principado de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 96.2 National total Asturias, Principado de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 87.9 National total Asturias, Principado de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 81.8 National total Asturias, Principado de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 73.0 National total Asturias, Principado de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 94.3 National total Asturias, Principado de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 82.7 National total Asturias, Principado de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 89.4 National total Asturias, Principado de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 92.1 National total Asturias, Principado de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 95.4 National total Asturias, Principado de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 85.6 National total Asturias, Principado de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 61.4 National total Asturias, Principado de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 53.7 National total Asturias, Principado de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 52.1 National total Asturias, Principado de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 69.3 National total Asturias, Principado de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 39.4 National total Asturias, Principado de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 30.7 National total Asturias, Principado de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 32.3 National total Asturias, Principado de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 46.9 National total Asturias, Principado de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 1.9 National total Asturias, Principado de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 2.4 National total Asturias, Principado de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 0.0 National total Asturias, Principado de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 2.3 National total Asturias, Principado de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 75.5 National total Asturias, Principado de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 65.9 National total Asturias, Principado de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 93.5 National total Asturias, Principado de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 75.0 National total Asturias, Principado de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 93.0 National total Asturias, Principado de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 90.3 National total Asturias, Principado de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 97.5 National total Asturias, Principado de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 92.6 National total Asturias, Principado de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 69.0 National total Asturias, Principado de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 63.2 National total Asturias, Principado de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 62.7 National total Asturias, Principado de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 74.7 National total Asturias, Principado de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 36.1 National total Asturias, Principado de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 24.7 National total Asturias, Principado de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 35.7 National total Asturias, Principado de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 42.3 National total Asturias, Principado de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 2.2 National total Asturias, Principado de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 3.8 National total Asturias, Principado de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 0.0 National total Asturias, Principado de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 2.3 National total Asturias, Principado de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 57.9 National total Asturias, Principado de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 54.5 National total Asturias, Principado de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 66.1 National total Asturias, Principado de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 57.1 National total Asturias, Principado de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 92.3 National total Asturias, Principado de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 94.4 National total Asturias, Principado de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 94.9 National total Asturias, Principado de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 90.0 National total Asturias, Principado de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 52.2 National total Asturias, Principado de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 41.0 National total Asturias, Principado de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 51.8 National total Asturias, Principado de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 58.7 National total Asturias, Principado de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 23.5 National total Asturias, Principado de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 21.2 National total Asturias, Principado de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 16.6 National total Asturias, Principado de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 27.6 National total Asturias, Principado de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 2.0 National total Asturias, Principado de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 4.4 National total Asturias, Principado de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 1.2 National total Asturias, Principado de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 0.9 National total Asturias, Principado de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 66.6 National total Asturias, Principado de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 65.0 National total Asturias, Principado de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 62.9 National total Asturias, Principado de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 68.9 National total Asturias, Principado de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 97.0 National total Asturias, Principado de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 94.9 National total Asturias, Principado de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 97.0 National total Asturias, Principado de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 98.2 National total Asturias, Principado de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 41.7 National total Asturias, Principado de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 33.8 National total Asturias, Principado de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 48.1 National total Asturias, Principado de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 44.1 National total Asturias, Principado de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 18.8 National total Asturias, Principado de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 14.6 National total Asturias, Principado de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 8.8 National total Asturias, Principado de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 24.3 National total Asturias, Principado de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 2.1 National total Asturias, Principado de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 5.3 National total Asturias, Principado de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Asturias, Principado de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 1.0 National total Asturias, Principado de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 53.6 National total Asturias, Principado de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 56.2 National total Asturias, Principado de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 56.9 National total Asturias, Principado de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 50.9 National total Asturias, Principado de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 96.8 National total Asturias, Principado de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 93.5 National total Asturias, Principado de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Asturias, Principado de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 97.7 National total Asturias, Principado de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 33.7 National total Asturias, Principado de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 27.5 National total Asturias, Principado de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 29.5 National total Asturias, Principado de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 39.4 National total Asturias, Principado de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 12.6 National total Asturias, Principado de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 5.1 National total Asturias, Principado de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 4.8 National total Asturias, Principado de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 20.7 National total Asturias, Principado de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 2.2 National total Asturias, Principado de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 5.7 National total Asturias, Principado de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Asturias, Principado de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 0.8 National total Asturias, Principado de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 29.0 National total Asturias, Principado de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 18.9 National total Asturias, Principado de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 42.5 National total Asturias, Principado de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 30.3 National total Asturias, Principado de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 4.4 National total Asturias, Principado de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 2.2 National total Asturias, Principado de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 9.5 National total Asturias, Principado de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 4.0 National total Asturias, Principado de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.3 National total Asturias, Principado de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.7 National total Asturias, Principado de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.6 National total Asturias, Principado de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 0.0 National total Asturias, Principado de 14 % of companies with an Internet connection and a website (3) Total Companies 74.9 National total Asturias, Principado de 14 % of companies with an Internet connection and a website (3) Industry 78.1 National total Asturias, Principado de 14 % of companies with an Internet connection and a website (3) Construction 66.9 National total Asturias, Principado de 14 % of companies with an Internet connection and a website (3) Services 75.7 National total Asturias, Principado de 14.1 Services available on the website: Company introduction (4) Total Companies 95.4 National total Asturias, Principado de 14.1 Services available on the website: Company introduction (4) Industry 92.0 National total Asturias, Principado de 14.1 Services available on the website: Company introduction (4) Construction 95.8 National total Asturias, Principado de 14.1 Services available on the website: Company introduction (4) Services 97.4 National total Asturias, Principado de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 64.5 National total Asturias, Principado de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 65.0 National total Asturias, Principado de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 41.4 National total Asturias, Principado de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 71.2 National total Asturias, Principado de 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 49.2 National total Asturias, Principado de 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 48.0 National total Asturias, Principado de 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 38.7 National total Asturias, Principado de 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 53.1 National total Asturias, Principado de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 5.1 National total Asturias, Principado de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 3.3 National total Asturias, Principado de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.0 National total Asturias, Principado de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 7.8 National total Asturias, Principado de 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 10.9 National total Asturias, Principado de 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 3.1 National total Asturias, Principado de 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 1.4 National total Asturias, Principado de 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 18.6 National total Asturias, Principado de 14.6 Services available on the website: Online payments (4) Total Companies 7.4 National total Asturias, Principado de 14.6 Services available on the website: Online payments (4) Industry 3.6 National total Asturias, Principado de 14.6 Services available on the website: Online payments (4) Construction 5.1 National total Asturias, Principado de 14.6 Services available on the website: Online payments (4) Services 10.6 National total Asturias, Principado de 14.7 Services available on the website: Online order tracking (4) Total Companies 9.1 National total Asturias, Principado de 14.7 Services available on the website: Online order tracking (4) Industry 2.4 National total Asturias, Principado de 14.7 Services available on the website: Online order tracking (4) Construction 0.0 National total Asturias, Principado de 14.7 Services available on the website: Online order tracking (4) Services 16.0 National total Asturias, Principado de 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 6.4 National total Asturias, Principado de 14.8 Services available on the website: Website personalisation for regular users (4) Industry 2.3 National total Asturias, Principado de 14.8 Services available on the website: Website personalisation for regular users (4) Construction 5.1 National total Asturias, Principado de 14.8 Services available on the website: Website personalisation for regular users (4) Services 9.3 National total Asturias, Principado de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 26.8 National total Asturias, Principado de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 16.9 National total Asturias, Principado de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 33.4 National total Asturias, Principado de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 31.0 National total Asturias, Principado de 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 73.9 National total Asturias, Principado de 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 69.7 National total Asturias, Principado de 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 85.7 National total Asturias, Principado de 15 % of companies that used a digital signature in any communication sent from their company (3) Services 72.3 National total Asturias, Principado de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 18.5 National total Asturias, Principado de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 13.9 National total Asturias, Principado de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 21.8 National total Asturias, Principado de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 19.8 National total Asturias, Principado de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 97.1 National total Asturias, Principado de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 100.0 National total Asturias, Principado de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 87.3 National total Asturias, Principado de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 99.4 National total Asturias, Principado de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 17.5 National total Asturias, Principado de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 11.7 National total Asturias, Principado de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 6.0 National total Asturias, Principado de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 25.0 National total Asturias, Principado de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 10.3 National total Asturias, Principado de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 3.4 National total Asturias, Principado de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 4.7 National total Asturias, Principado de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 16.4 National total Asturias, Principado de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 10.8 National total Asturias, Principado de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 8.2 National total Asturias, Principado de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 1.4 National total Asturias, Principado de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 15.7 National total Asturias, Principado de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 6.5 National total Asturias, Principado de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 4.9 National total Asturias, Principado de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 3.3 National total Asturias, Principado de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 8.5 National total Asturias, Principado de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 57.9 National total Asturias, Principado de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 55.7 National total Asturias, Principado de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 50.0 National total Asturias, Principado de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 61.9 National total Asturias, Principado de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 15.6 National total Asturias, Principado de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 12.2 National total Asturias, Principado de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 5.4 National total Asturias, Principado de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 21.2 National total Asturias, Principado de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 13.4 National total Asturias, Principado de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 6.1 National total Asturias, Principado de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 5.8 National total Asturias, Principado de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 20.4 National total Asturias, Principado de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 6.8 National total Asturias, Principado de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 4.5 National total Asturias, Principado de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 0.0 National total Asturias, Principado de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 10.5 National total Asturias, Principado de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 7.2 National total Asturias, Principado de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 5.6 National total Asturias, Principado de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 3.3 National total Asturias, Principado de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 9.5 National total Asturias, Principado de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 4.2 National total Asturias, Principado de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 0.9 National total Asturias, Principado de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 3.3 National total Asturias, Principado de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 6.5 National total Asturias, Principado de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 6.1 National total Asturias, Principado de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 1.6 National total Asturias, Principado de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 3.4 National total Asturias, Principado de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 9.8 National total Asturias, Principado de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 5.8 National total Asturias, Principado de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 4.4 National total Asturias, Principado de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 3.3 National total Asturias, Principado de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 7.6 National total Asturias, Principado de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 7.3 National total Asturias, Principado de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 3.6 National total Asturias, Principado de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 1.9 National total Asturias, Principado de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 11.4 National total Asturias, Principado de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 9.8 National total Asturias, Principado de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 7.0 National total Asturias, Principado de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 3.3 National total Asturias, Principado de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 13.6 National total Asturias, Principado de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 1.2 National total Asturias, Principado de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 3.8 National total Asturias, Principado de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.2 National total Asturias, Principado de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 0.0 National total Asturias, Principado de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 19.3 National total Asturias, Principado de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 15.3 National total Asturias, Principado de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 11.1 National total Asturias, Principado de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 24.7 National total Asturias, Principado de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 77.1 National total Asturias, Principado de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 79.7 National total Asturias, Principado de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 92.4 National total Asturias, Principado de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 73.7 National total Asturias, Principado de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 53.3 National total Asturias, Principado de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 54.5 National total Asturias, Principado de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 52.4 National total Asturias, Principado de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 53.0 National total Asturias, Principado de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 28.2 National total Asturias, Principado de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 24.0 National total Asturias, Principado de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 27.8 National total Asturias, Principado de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 29.9 National total Asturias, Principado de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 15.3 National total Asturias, Principado de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 21.5 National total Asturias, Principado de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 39.2 National total Asturias, Principado de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 9.3 National total Asturias, Principado de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 11.9 National total Asturias, Principado de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 9.8 National total Asturias, Principado de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 0.0 National total Asturias, Principado de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 14.6 National total Asturias, Principado de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 67.1 National total Asturias, Principado de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 72.9 National total Asturias, Principado de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 51.4 National total Asturias, Principado de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 69.7 National total Asturias, Principado de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 56.2 National total Asturias, Principado de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 63.3 National total Asturias, Principado de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 51.9 National total Asturias, Principado de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 53.2 National total Asturias, Principado de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 22.9 National total Asturias, Principado de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 18.7 National total Asturias, Principado de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 17.2 National total Asturias, Principado de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 28.1 National total Asturias, Principado de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 38.4 National total Asturias, Principado de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 35.2 National total Asturias, Principado de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 33.8 National total Asturias, Principado de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 42.6 National total Asturias, Principado de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 18.5 National total Asturias, Principado de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 18.4 National total Asturias, Principado de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 27.5 National total Asturias, Principado de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 14.9 National total Asturias, Principado de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 6.0 National total Asturias, Principado de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 7.1 National total Asturias, Principado de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 0.6 National total Asturias, Principado de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 7.2 National total Asturias, Principado de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 51.5 National total Asturias, Principado de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 44.6 National total Asturias, Principado de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 66.8 National total Asturias, Principado de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 50.4 National total Asturias, Principado de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 25.4 National total Asturias, Principado de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 18.5 National total Asturias, Principado de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 21.2 National total Asturias, Principado de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 30.9 National total Asturias, Principado de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 66.0 National total Asturias, Principado de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 61.0 National total Asturias, Principado de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 73.9 National total Asturias, Principado de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 66.2 National total Asturias, Principado de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 35.4 National total Asturias, Principado de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 39.0 National total Asturias, Principado de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 43.8 National total Asturias, Principado de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 30.4 National total Asturias, Principado de 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 34.9 National total Asturias, Principado de 29 % of companies that had some computer application for managing client information (CRM tools) Industry 30.0 National total Asturias, Principado de 29 % of companies that had some computer application for managing client information (CRM tools) Construction 51.0 National total Asturias, Principado de 29 % of companies that had some computer application for managing client information (CRM tools) Services 32.3 National total Asturias, Principado de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 31.8 National total Asturias, Principado de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 30.0 National total Asturias, Principado de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 40.1 National total Asturias, Principado de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 30.0 National total Asturias, Principado de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 26.3 National total Asturias, Principado de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 21.6 National total Asturias, Principado de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 35.1 National total Asturias, Principado de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 26.2 National total Balears, Illes 1.1 % of companies that had computers Total Companies 98.7 National total Balears, Illes 1.1 % of companies that had computers Industry 100.0 National total Balears, Illes 1.1 % of companies that had computers Construction 100.0 National total Balears, Illes 1.1 % of companies that had computers Services 98.1 National total Balears, Illes 1.2 % of companies that had a Local Area Network (LAN) Total Companies 86.6 National total Balears, Illes 1.2 % of companies that had a Local Area Network (LAN) Industry 83.9 National total Balears, Illes 1.2 % of companies that had a Local Area Network (LAN) Construction 84.6 National total Balears, Illes 1.2 % of companies that had a Local Area Network (LAN) Services 87.8 National total Balears, Illes 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 56.9 National total Balears, Illes 1.3 % of companies that had a 'wireless' Local Area Network Industry 60.9 National total Balears, Illes 1.3 % of companies that had a 'wireless' Local Area Network Construction 72.6 National total Balears, Illes 1.3 % of companies that had a 'wireless' Local Area Network Services 51.7 National total Balears, Illes 1.4 % of companies that had an Internet connection Total Companies 98.7 National total Balears, Illes 1.4 % of companies that had an Internet connection Industry 100.0 National total Balears, Illes 1.4 % of companies that had an Internet connection Construction 100.0 National total Balears, Illes 1.4 % of companies that had an Internet connection Services 98.1 National total Balears, Illes 1.5 % of companies that had Mobile telephones Total Companies 91.1 National total Balears, Illes 1.5 % of companies that had Mobile telephones Industry 87.0 National total Balears, Illes 1.5 % of companies that had Mobile telephones Construction 100.0 National total Balears, Illes 1.5 % of companies that had Mobile telephones Services 89.5 National total Balears, Illes 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 50.2 National total Balears, Illes 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 29.2 National total Balears, Illes 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 33.2 National total Balears, Illes 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 59.5 National total Balears, Illes 1.7 % of companies that had electronic mail (e-mail) Total Companies 98.7 National total Balears, Illes 1.7 % of companies that had electronic mail (e-mail) Industry 100.0 National total Balears, Illes 1.7 % of companies that had electronic mail (e-mail) Construction 100.0 National total Balears, Illes 1.7 % of companies that had electronic mail (e-mail) Services 98.1 National total Balears, Illes 2.1 % of personnel that uses computers at least once a week Total Companies 53.4 National total Balears, Illes 2.1 % of personnel that uses computers at least once a week Industry 39.5 National total Balears, Illes 2.1 % of personnel that uses computers at least once a week Construction 30.7 National total Balears, Illes 2.1 % of personnel that uses computers at least once a week Services 58.3 National total Balears, Illes 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 47.8 National total Balears, Illes 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 32.8 National total Balears, Illes 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 29.6 National total Balears, Illes 2.2 % of personnel that uses Internet-connected computers at least once a week Services 52.2 National total Balears, Illes 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 11.8 National total Balears, Illes 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 6.7 National total Balears, Illes 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 11.4 National total Balears, Illes 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 12.5 National total Balears, Illes 3 % of companies that used some type of open source software Total Companies 62.4 National total Balears, Illes 3 % of companies that used some type of open source software Industry 63.1 National total Balears, Illes 3 % of companies that used some type of open source software Construction 39.5 National total Balears, Illes 3 % of companies that used some type of open source software Services 68.4 National total Balears, Illes 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 31.9 National total Balears, Illes 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 20.8 National total Balears, Illes 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 18.5 National total Balears, Illes 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 38.0 National total Balears, Illes 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 59.3 National total Balears, Illes 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 59.3 National total Balears, Illes 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 39.5 National total Balears, Illes 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 64.7 National total Balears, Illes 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 43.4 National total Balears, Illes 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 40.7 National total Balears, Illes 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 18.8 National total Balears, Illes 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 50.7 National total Balears, Illes 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 25.4 National total Balears, Illes 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 26.6 National total Balears, Illes 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 12.1 National total Balears, Illes 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 28.8 National total Balears, Illes 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 18.5 National total Balears, Illes 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 9.4 National total Balears, Illes 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 6.2 National total Balears, Illes 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 23.9 National total Balears, Illes 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 25.6 National total Balears, Illes 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 20.1 National total Balears, Illes 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 15.0 National total Balears, Illes 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 29.7 National total Balears, Illes 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 23.8 National total Balears, Illes 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 20.4 National total Balears, Illes 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 55.8 National total Balears, Illes 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 15.9 National total Balears, Illes 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 25.6 National total Balears, Illes 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 21.4 National total Balears, Illes 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 53.1 National total Balears, Illes 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 19.1 National total Balears, Illes 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 22.4 National total Balears, Illes 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 29.5 National total Balears, Illes 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 46.3 National total Balears, Illes 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 14.3 National total Balears, Illes 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 13.8 National total Balears, Illes 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 22.5 National total Balears, Illes 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 16.2 National total Balears, Illes 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 11.3 National total Balears, Illes 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 21.9 National total Balears, Illes 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 19.7 National total Balears, Illes 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 49.8 National total Balears, Illes 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 14.7 National total Balears, Illes 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 4.8 National total Balears, Illes 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 2.8 National total Balears, Illes 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 2.1 National total Balears, Illes 4.6 % of companies that did not use open source software due to the following reasons: Other Services 6.0 National total Balears, Illes 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 66.4 National total Balears, Illes 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 45.9 National total Balears, Illes 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 76.3 National total Balears, Illes 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 68.2 National total Balears, Illes 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 18.1 National total Balears, Illes 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 13.0 National total Balears, Illes 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 5.8 National total Balears, Illes 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 22.5 National total Balears, Illes 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 43.8 National total Balears, Illes 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 40.9 National total Balears, Illes 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 72.8 National total Balears, Illes 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 42.2 National total Balears, Illes 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 88.8 National total Balears, Illes 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 100.0 National total Balears, Illes 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 86.4 National total Balears, Illes 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 87.5 National total Balears, Illes 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 20.0 National total Balears, Illes 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 17.6 National total Balears, Illes 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 18.1 National total Balears, Illes 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 20.7 National total Balears, Illes 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 20.8 National total Balears, Illes 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 17.8 National total Balears, Illes 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 23.9 National total Balears, Illes 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 20.7 National total Balears, Illes 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 7.8 National total Balears, Illes 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 1.9 National total Balears, Illes 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 4.8 National total Balears, Illes 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 9.9 National total Balears, Illes 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 100.0 National total Balears, Illes 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 100.0 National total Balears, Illes 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Balears, Illes 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 100.0 National total Balears, Illes 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 99.1 National total Balears, Illes 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 100.0 National total Balears, Illes 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 100.0 National total Balears, Illes 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 98.7 National total Balears, Illes 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 96.9 National total Balears, Illes 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 93.9 National total Balears, Illes 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 100.0 National total Balears, Illes 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 96.6 National total Balears, Illes 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 12.6 National total Balears, Illes 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 8.5 National total Balears, Illes 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 2.1 National total Balears, Illes 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 16.4 National total Balears, Illes 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 4.7 National total Balears, Illes 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 9.2 National total Balears, Illes 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 0.2 National total Balears, Illes 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 5.0 National total Balears, Illes 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 63.1 National total Balears, Illes 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 50.9 National total Balears, Illes 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 78.5 National total Balears, Illes 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 61.6 National total Balears, Illes 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 39.0 National total Balears, Illes 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 32.8 National total Balears, Illes 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 30.6 National total Balears, Illes 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 42.7 National total Balears, Illes 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 60.6 National total Balears, Illes 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 49.5 National total Balears, Illes 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 77.0 National total Balears, Illes 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 58.5 National total Balears, Illes 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 17.4 National total Balears, Illes 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 9.6 National total Balears, Illes 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 6.0 National total Balears, Illes 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 22.4 National total Balears, Illes 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.0 National total Balears, Illes 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.0 National total Balears, Illes 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Balears, Illes 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.0 National total Balears, Illes 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 60.4 National total Balears, Illes 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 64.9 National total Balears, Illes 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 66.6 National total Balears, Illes 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 57.7 National total Balears, Illes 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 25.5 National total Balears, Illes 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 29.6 National total Balears, Illes 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 15.3 National total Balears, Illes 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 27.4 National total Balears, Illes 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 11.5 National total Balears, Illes 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 4.4 National total Balears, Illes 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 18.2 National total Balears, Illes 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 11.2 National total Balears, Illes 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 2.6 National total Balears, Illes 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 1.1 National total Balears, Illes 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 0.0 National total Balears, Illes 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 3.7 National total Balears, Illes 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 97.1 National total Balears, Illes 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 90.2 National total Balears, Illes 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 100.0 National total Balears, Illes 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 97.9 National total Balears, Illes 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 90.9 National total Balears, Illes 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 98.0 National total Balears, Illes 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 81.8 National total Balears, Illes 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 91.9 National total Balears, Illes 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 40.9 National total Balears, Illes 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 24.8 National total Balears, Illes 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 32.6 National total Balears, Illes 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 46.8 National total Balears, Illes 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 46.9 National total Balears, Illes 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 40.8 National total Balears, Illes 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 16.4 National total Balears, Illes 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 56.7 National total Balears, Illes 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 56.2 National total Balears, Illes 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 43.9 National total Balears, Illes 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 39.5 National total Balears, Illes 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 63.7 National total Balears, Illes 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 90.0 National total Balears, Illes 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 91.3 National total Balears, Illes 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 79.9 National total Balears, Illes 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 92.5 National total Balears, Illes 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 48.2 National total Balears, Illes 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 36.2 National total Balears, Illes 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 68.7 National total Balears, Illes 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 45.2 National total Balears, Illes 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 26.0 National total Balears, Illes 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 21.2 National total Balears, Illes 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 11.1 National total Balears, Illes 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 31.1 National total Balears, Illes 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 44.3 National total Balears, Illes 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 32.9 National total Balears, Illes 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 67.9 National total Balears, Illes 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 40.5 National total Balears, Illes 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 85.7 National total Balears, Illes 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 82.6 National total Balears, Illes 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 83.8 National total Balears, Illes 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 86.9 National total Balears, Illes 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 73.6 National total Balears, Illes 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 69.5 National total Balears, Illes 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 79.1 National total Balears, Illes 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 73.0 National total Balears, Illes 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 85.9 National total Balears, Illes 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 76.9 National total Balears, Illes 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 71.9 National total Balears, Illes 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 92.0 National total Balears, Illes 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 58.0 National total Balears, Illes 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 65.6 National total Balears, Illes 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 45.6 National total Balears, Illes 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 60.1 National total Balears, Illes 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 49.0 National total Balears, Illes 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 46.8 National total Balears, Illes 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 57.8 National total Balears, Illes 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 46.8 National total Balears, Illes 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 4.2 National total Balears, Illes 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 6.4 National total Balears, Illes 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 4.1 National total Balears, Illes 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 3.8 National total Balears, Illes 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 72.2 National total Balears, Illes 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 63.1 National total Balears, Illes 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 78.5 National total Balears, Illes 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 72.6 National total Balears, Illes 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 81.7 National total Balears, Illes 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 62.4 National total Balears, Illes 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 68.2 National total Balears, Illes 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 89.6 National total Balears, Illes 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 54.9 National total Balears, Illes 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 55.6 National total Balears, Illes 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 25.4 National total Balears, Illes 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 63.6 National total Balears, Illes 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 37.3 National total Balears, Illes 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 36.1 National total Balears, Illes 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 38.1 National total Balears, Illes 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 37.3 National total Balears, Illes 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 3.5 National total Balears, Illes 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 10.2 National total Balears, Illes 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 4.1 National total Balears, Illes 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 2.0 National total Balears, Illes 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 61.9 National total Balears, Illes 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 55.7 National total Balears, Illes 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 53.2 National total Balears, Illes 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 65.7 National total Balears, Illes 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 85.0 National total Balears, Illes 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 73.0 National total Balears, Illes 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 88.8 National total Balears, Illes 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 86.4 National total Balears, Illes 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 43.4 National total Balears, Illes 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 35.4 National total Balears, Illes 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 22.1 National total Balears, Illes 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 49.7 National total Balears, Illes 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 19.3 National total Balears, Illes 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 21.9 National total Balears, Illes 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 3.1 National total Balears, Illes 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 22.5 National total Balears, Illes 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 6.1 National total Balears, Illes 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 11.6 National total Balears, Illes 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 6.1 National total Balears, Illes 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 5.1 National total Balears, Illes 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 67.1 National total Balears, Illes 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 55.5 National total Balears, Illes 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 64.2 National total Balears, Illes 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 70.6 National total Balears, Illes 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 87.9 National total Balears, Illes 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 83.6 National total Balears, Illes 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 85.9 National total Balears, Illes 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 89.2 National total Balears, Illes 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 34.0 National total Balears, Illes 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 21.9 National total Balears, Illes 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 19.1 National total Balears, Illes 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 39.9 National total Balears, Illes 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 15.6 National total Balears, Illes 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 5.3 National total Balears, Illes 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 3.5 National total Balears, Illes 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 20.5 National total Balears, Illes 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 7.2 National total Balears, Illes 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 11.6 National total Balears, Illes 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 13.6 National total Balears, Illes 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 4.7 National total Balears, Illes 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 44.2 National total Balears, Illes 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 43.7 National total Balears, Illes 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 28.5 National total Balears, Illes 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 48.7 National total Balears, Illes 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 87.9 National total Balears, Illes 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 82.2 National total Balears, Illes 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 79.0 National total Balears, Illes 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 90.5 National total Balears, Illes 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 23.4 National total Balears, Illes 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 17.2 National total Balears, Illes 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 7.3 National total Balears, Illes 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 27.3 National total Balears, Illes 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 4.4 National total Balears, Illes 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 4.9 National total Balears, Illes 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 0.6 National total Balears, Illes 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 5.0 National total Balears, Illes 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 8.7 National total Balears, Illes 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 14.8 National total Balears, Illes 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 21.0 National total Balears, Illes 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 5.4 National total Balears, Illes 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 14.3 National total Balears, Illes 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 14.2 National total Balears, Illes 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 14.6 National total Balears, Illes 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 14.3 National total Balears, Illes 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 1.4 National total Balears, Illes 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 1.3 National total Balears, Illes 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 1.0 National total Balears, Illes 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 1.6 National total Balears, Illes 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.1 National total Balears, Illes 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.0 National total Balears, Illes 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.0 National total Balears, Illes 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 0.1 National total Balears, Illes 14 % of companies with an Internet connection and a website (3) Total Companies 73.1 National total Balears, Illes 14 % of companies with an Internet connection and a website (3) Industry 70.6 National total Balears, Illes 14 % of companies with an Internet connection and a website (3) Construction 71.9 National total Balears, Illes 14 % of companies with an Internet connection and a website (3) Services 73.9 National total Balears, Illes 14.1 Services available on the website: Company introduction (4) Total Companies 93.1 National total Balears, Illes 14.1 Services available on the website: Company introduction (4) Industry 93.2 National total Balears, Illes 14.1 Services available on the website: Company introduction (4) Construction 91.3 National total Balears, Illes 14.1 Services available on the website: Company introduction (4) Services 93.6 National total Balears, Illes 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 60.0 National total Balears, Illes 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 40.4 National total Balears, Illes 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 35.0 National total Balears, Illes 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 71.0 National total Balears, Illes 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 58.1 National total Balears, Illes 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 48.6 National total Balears, Illes 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 25.8 National total Balears, Illes 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 68.9 National total Balears, Illes 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 12.1 National total Balears, Illes 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 4.9 National total Balears, Illes 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.0 National total Balears, Illes 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 16.9 National total Balears, Illes 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 31.2 National total Balears, Illes 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 10.6 National total Balears, Illes 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total Balears, Illes 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 44.1 National total Balears, Illes 14.6 Services available on the website: Online payments (4) Total Companies 23.9 National total Balears, Illes 14.6 Services available on the website: Online payments (4) Industry 15.0 National total Balears, Illes 14.6 Services available on the website: Online payments (4) Construction 0.0 National total Balears, Illes 14.6 Services available on the website: Online payments (4) Services 32.3 National total Balears, Illes 14.7 Services available on the website: Online order tracking (4) Total Companies 13.4 National total Balears, Illes 14.7 Services available on the website: Online order tracking (4) Industry 13.8 National total Balears, Illes 14.7 Services available on the website: Online order tracking (4) Construction 2.1 National total Balears, Illes 14.7 Services available on the website: Online order tracking (4) Services 16.4 National total Balears, Illes 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 6.5 National total Balears, Illes 14.8 Services available on the website: Website personalisation for regular users (4) Industry 3.6 National total Balears, Illes 14.8 Services available on the website: Website personalisation for regular users (4) Construction 5.9 National total Balears, Illes 14.8 Services available on the website: Website personalisation for regular users (4) Services 7.3 National total Balears, Illes 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 21.5 National total Balears, Illes 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 7.3 National total Balears, Illes 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 7.2 National total Balears, Illes 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 28.4 National total Balears, Illes 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 63.5 National total Balears, Illes 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 52.9 National total Balears, Illes 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 55.6 National total Balears, Illes 15 % of companies that used a digital signature in any communication sent from their company (3) Services 68.0 National total Balears, Illes 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 23.0 National total Balears, Illes 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 22.1 National total Balears, Illes 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 6.5 National total Balears, Illes 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 26.8 National total Balears, Illes 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 97.1 National total Balears, Illes 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 100.0 National total Balears, Illes 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Balears, Illes 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 96.0 National total Balears, Illes 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 30.3 National total Balears, Illes 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 32.5 National total Balears, Illes 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 4.1 National total Balears, Illes 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 37.1 National total Balears, Illes 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 14.7 National total Balears, Illes 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 11.5 National total Balears, Illes 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 6.3 National total Balears, Illes 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 17.8 National total Balears, Illes 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 18.3 National total Balears, Illes 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 18.4 National total Balears, Illes 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 5.1 National total Balears, Illes 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 21.9 National total Balears, Illes 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 7.1 National total Balears, Illes 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 7.3 National total Balears, Illes 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 4.0 National total Balears, Illes 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 7.9 National total Balears, Illes 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 46.8 National total Balears, Illes 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 44.9 National total Balears, Illes 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 67.8 National total Balears, Illes 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 41.4 National total Balears, Illes 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 23.9 National total Balears, Illes 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 18.3 National total Balears, Illes 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 2.6 National total Balears, Illes 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 31.1 National total Balears, Illes 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 19.8 National total Balears, Illes 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 10.2 National total Balears, Illes 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 1.5 National total Balears, Illes 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 27.1 National total Balears, Illes 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 11.8 National total Balears, Illes 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 5.1 National total Balears, Illes 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 0.0 National total Balears, Illes 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 16.5 National total Balears, Illes 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 4.4 National total Balears, Illes 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 7.9 National total Balears, Illes 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 1.5 National total Balears, Illes 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 4.5 National total Balears, Illes 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 4.0 National total Balears, Illes 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 4.8 National total Balears, Illes 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.0 National total Balears, Illes 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 4.9 National total Balears, Illes 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 7.0 National total Balears, Illes 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 9.2 National total Balears, Illes 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 0.0 National total Balears, Illes 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 8.5 National total Balears, Illes 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 11.7 National total Balears, Illes 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 6.7 National total Balears, Illes 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 0.0 National total Balears, Illes 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 16.0 National total Balears, Illes 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 12.7 National total Balears, Illes 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 5.4 National total Balears, Illes 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 0.0 National total Balears, Illes 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 17.9 National total Balears, Illes 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 14.6 National total Balears, Illes 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 25.8 National total Balears, Illes 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 2.6 National total Balears, Illes 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 15.3 National total Balears, Illes 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 3.0 National total Balears, Illes 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 8.0 National total Balears, Illes 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.0 National total Balears, Illes 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 2.8 National total Balears, Illes 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 20.5 National total Balears, Illes 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 17.2 National total Balears, Illes 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 9.5 National total Balears, Illes 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 24.3 National total Balears, Illes 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 92.2 National total Balears, Illes 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 93.3 National total Balears, Illes 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 100.0 National total Balears, Illes 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 91.1 National total Balears, Illes 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 48.0 National total Balears, Illes 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 84.5 National total Balears, Illes 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 44.1 National total Balears, Illes 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 42.6 National total Balears, Illes 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 52.4 National total Balears, Illes 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 36.2 National total Balears, Illes 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 57.7 National total Balears, Illes 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 54.4 National total Balears, Illes 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 18.8 National total Balears, Illes 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 13.1 National total Balears, Illes 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 8.3 National total Balears, Illes 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 20.8 National total Balears, Illes 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 11.6 National total Balears, Illes 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 0.0 National total Balears, Illes 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 8.3 National total Balears, Illes 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 13.9 National total Balears, Illes 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 58.1 National total Balears, Illes 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 62.7 National total Balears, Illes 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 56.7 National total Balears, Illes 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 57.5 National total Balears, Illes 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 59.9 National total Balears, Illes 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 49.6 National total Balears, Illes 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 86.4 National total Balears, Illes 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 53.7 National total Balears, Illes 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 27.2 National total Balears, Illes 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 30.7 National total Balears, Illes 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 8.5 National total Balears, Illes 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 32.5 National total Balears, Illes 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 46.6 National total Balears, Illes 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 35.5 National total Balears, Illes 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 47.9 National total Balears, Illes 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 48.8 National total Balears, Illes 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 27.5 National total Balears, Illes 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 13.6 National total Balears, Illes 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 27.1 National total Balears, Illes 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 31.1 National total Balears, Illes 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 12.1 National total Balears, Illes 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 9.1 National total Balears, Illes 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 0.0 National total Balears, Illes 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 16.1 National total Balears, Illes 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 62.7 National total Balears, Illes 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 60.7 National total Balears, Illes 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 58.3 National total Balears, Illes 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 64.3 National total Balears, Illes 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 25.7 National total Balears, Illes 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 24.6 National total Balears, Illes 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 15.2 National total Balears, Illes 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 28.8 National total Balears, Illes 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 73.3 National total Balears, Illes 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 76.7 National total Balears, Illes 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 61.6 National total Balears, Illes 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 75.7 National total Balears, Illes 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 26.5 National total Balears, Illes 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 15.6 National total Balears, Illes 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 25.9 National total Balears, Illes 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 29.0 National total Balears, Illes 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 26.8 National total Balears, Illes 29 % of companies that had some computer application for managing client information (CRM tools) Industry 15.5 National total Balears, Illes 29 % of companies that had some computer application for managing client information (CRM tools) Construction 6.8 National total Balears, Illes 29 % of companies that had some computer application for managing client information (CRM tools) Services 34.8 National total Balears, Illes 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 25.9 National total Balears, Illes 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 15.5 National total Balears, Illes 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 6.8 National total Balears, Illes 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 33.3 National total Balears, Illes 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 22.0 National total Balears, Illes 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 11.8 National total Balears, Illes 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 5.3 National total Balears, Illes 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 28.7 National total Canarias 1.1 % of companies that had computers Total Companies 97.8 National total Canarias 1.1 % of companies that had computers Industry 100.0 National total Canarias 1.1 % of companies that had computers Construction 93.9 National total Canarias 1.1 % of companies that had computers Services 98.2 National total Canarias 1.2 % of companies that had a Local Area Network (LAN) Total Companies 84.8 National total Canarias 1.2 % of companies that had a Local Area Network (LAN) Industry 82.7 National total Canarias 1.2 % of companies that had a Local Area Network (LAN) Construction 68.3 National total Canarias 1.2 % of companies that had a Local Area Network (LAN) Services 88.4 National total Canarias 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 50.5 National total Canarias 1.3 % of companies that had a 'wireless' Local Area Network Industry 45.5 National total Canarias 1.3 % of companies that had a 'wireless' Local Area Network Construction 42.3 National total Canarias 1.3 % of companies that had a 'wireless' Local Area Network Services 52.9 National total Canarias 1.4 % of companies that had an Internet connection Total Companies 97.3 National total Canarias 1.4 % of companies that had an Internet connection Industry 96.1 National total Canarias 1.4 % of companies that had an Internet connection Construction 93.9 National total Canarias 1.4 % of companies that had an Internet connection Services 98.2 National total Canarias 1.5 % of companies that had Mobile telephones Total Companies 92.9 National total Canarias 1.5 % of companies that had Mobile telephones Industry 97.6 National total Canarias 1.5 % of companies that had Mobile telephones Construction 100.0 National total Canarias 1.5 % of companies that had Mobile telephones Services 90.6 National total Canarias 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 38.5 National total Canarias 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 19.4 National total Canarias 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 9.7 National total Canarias 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 47.5 National total Canarias 1.7 % of companies that had electronic mail (e-mail) Total Companies 97.0 National total Canarias 1.7 % of companies that had electronic mail (e-mail) Industry 96.1 National total Canarias 1.7 % of companies that had electronic mail (e-mail) Construction 91.9 National total Canarias 1.7 % of companies that had electronic mail (e-mail) Services 98.2 National total Canarias 2.1 % of personnel that uses computers at least once a week Total Companies 45.0 National total Canarias 2.1 % of personnel that uses computers at least once a week Industry 41.4 National total Canarias 2.1 % of personnel that uses computers at least once a week Construction 29.7 National total Canarias 2.1 % of personnel that uses computers at least once a week Services 47.6 National total Canarias 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 38.2 National total Canarias 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 35.6 National total Canarias 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 27.7 National total Canarias 2.2 % of personnel that uses Internet-connected computers at least once a week Services 40.0 National total Canarias 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 8.4 National total Canarias 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 11.6 National total Canarias 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 9.1 National total Canarias 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 7.9 National total Canarias 3 % of companies that used some type of open source software Total Companies 71.9 National total Canarias 3 % of companies that used some type of open source software Industry 67.0 National total Canarias 3 % of companies that used some type of open source software Construction 75.1 National total Canarias 3 % of companies that used some type of open source software Services 72.0 National total Canarias 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 31.5 National total Canarias 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 26.0 National total Canarias 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 40.1 National total Canarias 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 30.8 National total Canarias 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 67.5 National total Canarias 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 62.7 National total Canarias 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 75.1 National total Canarias 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 66.8 National total Canarias 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 54.8 National total Canarias 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 40.2 National total Canarias 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 69.4 National total Canarias 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 54.3 National total Canarias 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 22.3 National total Canarias 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 19.8 National total Canarias 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 8.7 National total Canarias 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 25.5 National total Canarias 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 18.1 National total Canarias 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 8.2 National total Canarias 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 15.6 National total Canarias 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 20.2 National total Canarias 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 29.3 National total Canarias 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 20.9 National total Canarias 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 34.5 National total Canarias 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 29.7 National total Canarias 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 16.4 National total Canarias 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 24.0 National total Canarias 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 13.2 National total Canarias 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 15.8 National total Canarias 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 14.6 National total Canarias 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 15.1 National total Canarias 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 12.4 National total Canarias 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 15.0 National total Canarias 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 10.2 National total Canarias 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 13.6 National total Canarias 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 8.3 National total Canarias 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 10.0 National total Canarias 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 10.3 National total Canarias 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 10.4 National total Canarias 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 4.6 National total Canarias 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 11.4 National total Canarias 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 12.9 National total Canarias 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 19.8 National total Canarias 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 14.2 National total Canarias 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 11.5 National total Canarias 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 6.3 National total Canarias 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 4.4 National total Canarias 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 2.0 National total Canarias 4.6 % of companies that did not use open source software due to the following reasons: Other Services 7.5 National total Canarias 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 67.2 National total Canarias 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 63.2 National total Canarias 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 68.0 National total Canarias 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 67.7 National total Canarias 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 15.7 National total Canarias 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 13.7 National total Canarias 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 17.9 National total Canarias 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 15.6 National total Canarias 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 46.7 National total Canarias 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 54.4 National total Canarias 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 47.7 National total Canarias 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 45.2 National total Canarias 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 88.8 National total Canarias 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 81.8 National total Canarias 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 93.6 National total Canarias 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 88.8 National total Canarias 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 22.6 National total Canarias 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 26.9 National total Canarias 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 8.4 National total Canarias 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 23.2 National total Canarias 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 23.1 National total Canarias 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 24.5 National total Canarias 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 28.9 National total Canarias 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 21.7 National total Canarias 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 16.7 National total Canarias 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 6.0 National total Canarias 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 2.9 National total Canarias 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 21.1 National total Canarias 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 100.0 National total Canarias 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 100.0 National total Canarias 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Canarias 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 100.0 National total Canarias 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 99.4 National total Canarias 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 96.4 National total Canarias 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 100.0 National total Canarias 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 99.8 National total Canarias 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 96.0 National total Canarias 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 93.7 National total Canarias 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 97.9 National total Canarias 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 96.0 National total Canarias 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 22.0 National total Canarias 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 17.5 National total Canarias 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 20.9 National total Canarias 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 22.9 National total Canarias 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 6.5 National total Canarias 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 3.6 National total Canarias 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 0.2 National total Canarias 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 8.3 National total Canarias 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 66.3 National total Canarias 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 72.9 National total Canarias 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 70.1 National total Canarias 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 64.5 National total Canarias 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 47.1 National total Canarias 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 44.6 National total Canarias 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 50.1 National total Canarias 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 47.0 National total Canarias 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 61.2 National total Canarias 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 64.1 National total Canarias 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 67.4 National total Canarias 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 59.5 National total Canarias 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 22.7 National total Canarias 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 15.0 National total Canarias 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 22.7 National total Canarias 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 23.9 National total Canarias 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.0 National total Canarias 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.0 National total Canarias 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Canarias 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.0 National total Canarias 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 57.9 National total Canarias 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 63.4 National total Canarias 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 52.0 National total Canarias 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 58.1 National total Canarias 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 27.8 National total Canarias 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 24.7 National total Canarias 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 43.8 National total Canarias 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 25.3 National total Canarias 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 9.5 National total Canarias 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 6.7 National total Canarias 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 0.8 National total Canarias 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 11.6 National total Canarias 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 4.8 National total Canarias 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 5.2 National total Canarias 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 3.5 National total Canarias 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 5.0 National total Canarias 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 97.4 National total Canarias 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 100.0 National total Canarias 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 100.0 National total Canarias 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 96.5 National total Canarias 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 94.0 National total Canarias 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 95.6 National total Canarias 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 94.7 National total Canarias 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 93.6 National total Canarias 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 44.9 National total Canarias 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 39.5 National total Canarias 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 33.0 National total Canarias 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 48.1 National total Canarias 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 48.6 National total Canarias 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 44.1 National total Canarias 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 33.8 National total Canarias 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 52.2 National total Canarias 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 50.8 National total Canarias 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 46.2 National total Canarias 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 39.2 National total Canarias 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 53.8 National total Canarias 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 93.9 National total Canarias 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 91.5 National total Canarias 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 89.6 National total Canarias 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 95.1 National total Canarias 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 41.4 National total Canarias 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 46.0 National total Canarias 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 40.6 National total Canarias 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 40.7 National total Canarias 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 29.4 National total Canarias 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 22.5 National total Canarias 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 29.7 National total Canarias 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 30.5 National total Canarias 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 37.5 National total Canarias 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 42.2 National total Canarias 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 38.0 National total Canarias 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 36.6 National total Canarias 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 86.0 National total Canarias 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 83.5 National total Canarias 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 95.9 National total Canarias 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 84.5 National total Canarias 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 78.8 National total Canarias 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 80.0 National total Canarias 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 92.3 National total Canarias 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 76.0 National total Canarias 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 87.2 National total Canarias 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 81.4 National total Canarias 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 77.0 National total Canarias 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 90.6 National total Canarias 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 62.3 National total Canarias 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 59.1 National total Canarias 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 65.0 National total Canarias 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 62.2 National total Canarias 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 27.2 National total Canarias 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 34.3 National total Canarias 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 22.0 National total Canarias 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 27.2 National total Canarias 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 2.9 National total Canarias 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 7.0 National total Canarias 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 1.3 National total Canarias 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 2.5 National total Canarias 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 79.0 National total Canarias 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 77.3 National total Canarias 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 93.8 National total Canarias 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 76.5 National total Canarias 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 81.4 National total Canarias 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 84.3 National total Canarias 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 64.0 National total Canarias 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 85.0 National total Canarias 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 74.3 National total Canarias 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 73.1 National total Canarias 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 88.1 National total Canarias 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 71.3 National total Canarias 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 24.9 National total Canarias 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 30.4 National total Canarias 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 15.6 National total Canarias 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 26.1 National total Canarias 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 3.1 National total Canarias 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 2.7 National total Canarias 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 1.3 National total Canarias 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 3.6 National total Canarias 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 60.2 National total Canarias 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 64.1 National total Canarias 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 50.4 National total Canarias 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 61.5 National total Canarias 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 88.3 National total Canarias 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 87.1 National total Canarias 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 79.3 National total Canarias 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 89.9 National total Canarias 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 45.9 National total Canarias 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 51.4 National total Canarias 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 55.5 National total Canarias 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 43.4 National total Canarias 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 9.9 National total Canarias 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 9.4 National total Canarias 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 7.5 National total Canarias 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 10.3 National total Canarias 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 5.4 National total Canarias 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 7.9 National total Canarias 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 2.7 National total Canarias 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 5.4 National total Canarias 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 66.4 National total Canarias 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 70.3 National total Canarias 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 74.3 National total Canarias 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 64.2 National total Canarias 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 92.6 National total Canarias 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 89.4 National total Canarias 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 98.4 National total Canarias 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 91.8 National total Canarias 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 39.5 National total Canarias 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 48.2 National total Canarias 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 32.1 National total Canarias 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 39.6 National total Canarias 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 5.0 National total Canarias 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 10.0 National total Canarias 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 1.9 National total Canarias 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 4.8 National total Canarias 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 4.2 National total Canarias 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 3.2 National total Canarias 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 1.7 National total Canarias 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 5.0 National total Canarias 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 45.0 National total Canarias 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 56.8 National total Canarias 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 35.0 National total Canarias 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 44.9 National total Canarias 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 79.8 National total Canarias 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 81.2 National total Canarias 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 96.1 National total Canarias 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 77.1 National total Canarias 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 26.4 National total Canarias 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 37.1 National total Canarias 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 7.9 National total Canarias 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 27.0 National total Canarias 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 3.8 National total Canarias 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 5.9 National total Canarias 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 0.4 National total Canarias 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 3.9 National total Canarias 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 13.9 National total Canarias 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 7.6 National total Canarias 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 3.5 National total Canarias 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 16.8 National total Canarias 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 22.1 National total Canarias 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 11.3 National total Canarias 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 51.7 National total Canarias 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 18.3 National total Canarias 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 4.2 National total Canarias 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 5.5 National total Canarias 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 1.5 National total Canarias 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 4.5 National total Canarias 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.9 National total Canarias 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.0 National total Canarias 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.0 National total Canarias 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 1.2 National total Canarias 14 % of companies with an Internet connection and a website (3) Total Companies 57.7 National total Canarias 14 % of companies with an Internet connection and a website (3) Industry 68.9 National total Canarias 14 % of companies with an Internet connection and a website (3) Construction 26.5 National total Canarias 14 % of companies with an Internet connection and a website (3) Services 61.9 National total Canarias 14.1 Services available on the website: Company introduction (4) Total Companies 92.3 National total Canarias 14.1 Services available on the website: Company introduction (4) Industry 89.6 National total Canarias 14.1 Services available on the website: Company introduction (4) Construction 100.0 National total Canarias 14.1 Services available on the website: Company introduction (4) Services 92.1 National total Canarias 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 67.2 National total Canarias 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 49.5 National total Canarias 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 43.0 National total Canarias 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 72.4 National total Canarias 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 55.1 National total Canarias 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 57.0 National total Canarias 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 33.7 National total Canarias 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 56.5 National total Canarias 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 7.7 National total Canarias 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 2.7 National total Canarias 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.0 National total Canarias 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 9.3 National total Canarias 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 23.9 National total Canarias 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 4.6 National total Canarias 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total Canarias 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 29.4 National total Canarias 14.6 Services available on the website: Online payments (4) Total Companies 12.0 National total Canarias 14.6 Services available on the website: Online payments (4) Industry 3.5 National total Canarias 14.6 Services available on the website: Online payments (4) Construction 0.6 National total Canarias 14.6 Services available on the website: Online payments (4) Services 14.5 National total Canarias 14.7 Services available on the website: Online order tracking (4) Total Companies 12.7 National total Canarias 14.7 Services available on the website: Online order tracking (4) Industry 5.9 National total Canarias 14.7 Services available on the website: Online order tracking (4) Construction 0.0 National total Canarias 14.7 Services available on the website: Online order tracking (4) Services 14.9 National total Canarias 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 6.5 National total Canarias 14.8 Services available on the website: Website personalisation for regular users (4) Industry 4.2 National total Canarias 14.8 Services available on the website: Website personalisation for regular users (4) Construction 0.0 National total Canarias 14.8 Services available on the website: Website personalisation for regular users (4) Services 7.5 National total Canarias 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 19.7 National total Canarias 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 11.4 National total Canarias 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 5.8 National total Canarias 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 22.4 National total Canarias 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 66.2 National total Canarias 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 65.4 National total Canarias 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 65.7 National total Canarias 15 % of companies that used a digital signature in any communication sent from their company (3) Services 66.4 National total Canarias 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 23.1 National total Canarias 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 16.1 National total Canarias 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 25.0 National total Canarias 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 23.9 National total Canarias 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 99.3 National total Canarias 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 97.3 National total Canarias 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Canarias 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 99.4 National total Canarias 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 31.1 National total Canarias 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 26.1 National total Canarias 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 21.2 National total Canarias 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 33.8 National total Canarias 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 10.4 National total Canarias 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 7.6 National total Canarias 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 0.3 National total Canarias 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 12.8 National total Canarias 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 15.6 National total Canarias 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 6.1 National total Canarias 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 8.5 National total Canarias 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 18.5 National total Canarias 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 2.6 National total Canarias 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 1.0 National total Canarias 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 0.0 National total Canarias 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 3.3 National total Canarias 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 45.1 National total Canarias 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 48.1 National total Canarias 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 55.5 National total Canarias 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 42.6 National total Canarias 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 23.3 National total Canarias 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 19.3 National total Canarias 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 2.4 National total Canarias 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 27.9 National total Canarias 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 18.7 National total Canarias 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 16.4 National total Canarias 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 2.8 National total Canarias 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 22.2 National total Canarias 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 11.3 National total Canarias 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 8.9 National total Canarias 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 0.2 National total Canarias 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 13.9 National total Canarias 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 7.4 National total Canarias 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 6.1 National total Canarias 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 0.2 National total Canarias 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 9.0 National total Canarias 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 4.8 National total Canarias 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 4.3 National total Canarias 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.2 National total Canarias 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 5.8 National total Canarias 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 6.5 National total Canarias 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 5.0 National total Canarias 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 1.5 National total Canarias 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 7.7 National total Canarias 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 8.8 National total Canarias 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 2.5 National total Canarias 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 0.0 National total Canarias 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 11.5 National total Canarias 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 16.4 National total Canarias 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 15.8 National total Canarias 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 8.9 National total Canarias 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 18.0 National total Canarias 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 13.7 National total Canarias 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 13.1 National total Canarias 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 10.7 National total Canarias 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 14.4 National total Canarias 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 0.7 National total Canarias 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 0.1 National total Canarias 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.0 National total Canarias 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 0.9 National total Canarias 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 18.3 National total Canarias 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 16.3 National total Canarias 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 10.0 National total Canarias 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 20.3 National total Canarias 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 85.0 National total Canarias 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 79.5 National total Canarias 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 19.8 National total Canarias 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 91.9 National total Canarias 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 42.4 National total Canarias 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 1.5 National total Canarias 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 18.3 National total Canarias 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 50.1 National total Canarias 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 49.3 National total Canarias 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 27.1 National total Canarias 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 18.3 National total Canarias 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 55.2 National total Canarias 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 12.9 National total Canarias 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 17.2 National total Canarias 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 0.0 National total Canarias 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 13.5 National total Canarias 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 25.9 National total Canarias 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 27.4 National total Canarias 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 80.2 National total Canarias 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 20.6 National total Canarias 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 57.6 National total Canarias 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 57.2 National total Canarias 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 64.0 National total Canarias 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 56.3 National total Canarias 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 55.6 National total Canarias 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 60.8 National total Canarias 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 69.3 National total Canarias 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 51.8 National total Canarias 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 25.9 National total Canarias 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 28.1 National total Canarias 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 27.4 National total Canarias 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 25.2 National total Canarias 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 41.2 National total Canarias 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 47.0 National total Canarias 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 42.9 National total Canarias 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 39.8 National total Canarias 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 17.9 National total Canarias 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 25.5 National total Canarias 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 21.6 National total Canarias 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 15.8 National total Canarias 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 9.4 National total Canarias 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 5.8 National total Canarias 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 0.1 National total Canarias 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 11.9 National total Canarias 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 54.3 National total Canarias 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 52.9 National total Canarias 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 63.7 National total Canarias 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 52.7 National total Canarias 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 22.7 National total Canarias 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 25.7 National total Canarias 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 8.8 National total Canarias 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 25.0 National total Canarias 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 68.6 National total Canarias 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 72.4 National total Canarias 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 70.7 National total Canarias 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 67.5 National total Canarias 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 22.9 National total Canarias 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 21.9 National total Canarias 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 4.2 National total Canarias 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 26.8 National total Canarias 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 26.6 National total Canarias 29 % of companies that had some computer application for managing client information (CRM tools) Industry 23.5 National total Canarias 29 % of companies that had some computer application for managing client information (CRM tools) Construction 17.7 National total Canarias 29 % of companies that had some computer application for managing client information (CRM tools) Services 28.9 National total Canarias 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 25.0 National total Canarias 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 20.9 National total Canarias 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 17.7 National total Canarias 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 27.1 National total Canarias 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 20.6 National total Canarias 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 14.7 National total Canarias 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 15.0 National total Canarias 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 22.7 National total Cantabria 1.1 % of companies that had computers Total Companies 98.7 National total Cantabria 1.1 % of companies that had computers Industry 100.0 National total Cantabria 1.1 % of companies that had computers Construction 100.0 National total Cantabria 1.1 % of companies that had computers Services 97.3 National total Cantabria 1.2 % of companies that had a Local Area Network (LAN) Total Companies 80.4 National total Cantabria 1.2 % of companies that had a Local Area Network (LAN) Industry 78.4 National total Cantabria 1.2 % of companies that had a Local Area Network (LAN) Construction 82.4 National total Cantabria 1.2 % of companies that had a Local Area Network (LAN) Services 80.9 National total Cantabria 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 51.8 National total Cantabria 1.3 % of companies that had a 'wireless' Local Area Network Industry 51.9 National total Cantabria 1.3 % of companies that had a 'wireless' Local Area Network Construction 58.9 National total Cantabria 1.3 % of companies that had a 'wireless' Local Area Network Services 49.2 National total Cantabria 1.4 % of companies that had an Internet connection Total Companies 96.4 National total Cantabria 1.4 % of companies that had an Internet connection Industry 96.0 National total Cantabria 1.4 % of companies that had an Internet connection Construction 97.8 National total Cantabria 1.4 % of companies that had an Internet connection Services 96.2 National total Cantabria 1.5 % of companies that had Mobile telephones Total Companies 94.2 National total Cantabria 1.5 % of companies that had Mobile telephones Industry 95.2 National total Cantabria 1.5 % of companies that had Mobile telephones Construction 97.8 National total Cantabria 1.5 % of companies that had Mobile telephones Services 92.3 National total Cantabria 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 32.4 National total Cantabria 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 25.5 National total Cantabria 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 10.5 National total Cantabria 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 44.9 National total Cantabria 1.7 % of companies that had electronic mail (e-mail) Total Companies 96.4 National total Cantabria 1.7 % of companies that had electronic mail (e-mail) Industry 96.0 National total Cantabria 1.7 % of companies that had electronic mail (e-mail) Construction 97.8 National total Cantabria 1.7 % of companies that had electronic mail (e-mail) Services 96.2 National total Cantabria 2.1 % of personnel that uses computers at least once a week Total Companies 51.9 National total Cantabria 2.1 % of personnel that uses computers at least once a week Industry 48.2 National total Cantabria 2.1 % of personnel that uses computers at least once a week Construction 25.0 National total Cantabria 2.1 % of personnel that uses computers at least once a week Services 62.2 National total Cantabria 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 40.7 National total Cantabria 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 37.5 National total Cantabria 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 24.7 National total Cantabria 2.2 % of personnel that uses Internet-connected computers at least once a week Services 47.9 National total Cantabria 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 9.6 National total Cantabria 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 10.9 National total Cantabria 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 8.2 National total Cantabria 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 8.8 National total Cantabria 3 % of companies that used some type of open source software Total Companies 71.0 National total Cantabria 3 % of companies that used some type of open source software Industry 74.7 National total Cantabria 3 % of companies that used some type of open source software Construction 79.3 National total Cantabria 3 % of companies that used some type of open source software Services 65.5 National total Cantabria 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 35.7 National total Cantabria 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 39.0 National total Cantabria 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 41.5 National total Cantabria 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 31.4 National total Cantabria 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 69.1 National total Cantabria 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 69.4 National total Cantabria 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 79.3 National total Cantabria 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 65.1 National total Cantabria 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 55.6 National total Cantabria 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 51.9 National total Cantabria 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 66.7 National total Cantabria 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 54.0 National total Cantabria 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 21.1 National total Cantabria 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 16.5 National total Cantabria 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 32.0 National total Cantabria 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 20.1 National total Cantabria 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 17.7 National total Cantabria 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 23.0 National total Cantabria 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 17.2 National total Cantabria 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 14.3 National total Cantabria 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 32.8 National total Cantabria 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 30.5 National total Cantabria 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 41.1 National total Cantabria 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 31.4 National total Cantabria 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 18.3 National total Cantabria 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 13.1 National total Cantabria 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 20.7 National total Cantabria 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 21.0 National total Cantabria 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 17.4 National total Cantabria 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 17.5 National total Cantabria 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 17.2 National total Cantabria 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 17.3 National total Cantabria 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 13.8 National total Cantabria 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 11.7 National total Cantabria 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 13.1 National total Cantabria 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 15.4 National total Cantabria 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 9.4 National total Cantabria 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 12.6 National total Cantabria 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 11.9 National total Cantabria 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 6.3 National total Cantabria 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 11.3 National total Cantabria 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 12.5 National total Cantabria 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 9.4 National total Cantabria 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 11.2 National total Cantabria 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 1.8 National total Cantabria 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 0.7 National total Cantabria 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 4.1 National total Cantabria 4.6 % of companies that did not use open source software due to the following reasons: Other Services 1.7 National total Cantabria 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 56.2 National total Cantabria 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 55.4 National total Cantabria 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 65.1 National total Cantabria 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 53.5 National total Cantabria 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 12.6 National total Cantabria 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 12.3 National total Cantabria 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 7.3 National total Cantabria 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 14.6 National total Cantabria 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 44.0 National total Cantabria 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 44.1 National total Cantabria 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 0.0 National total Cantabria 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 51.9 National total Cantabria 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 96.7 National total Cantabria 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 98.3 National total Cantabria 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 100.0 National total Cantabria 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 95.2 National total Cantabria 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 27.8 National total Cantabria 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 20.7 National total Cantabria 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 18.6 National total Cantabria 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 42.6 National total Cantabria 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 20.0 National total Cantabria 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 23.3 National total Cantabria 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 17.4 National total Cantabria 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 18.7 National total Cantabria 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 11.4 National total Cantabria 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 9.3 National total Cantabria 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 7.3 National total Cantabria 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 14.4 National total Cantabria 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 98.4 National total Cantabria 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 98.1 National total Cantabria 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Cantabria 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 98.0 National total Cantabria 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 96.8 National total Cantabria 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 97.1 National total Cantabria 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 92.7 National total Cantabria 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 98.0 National total Cantabria 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 95.1 National total Cantabria 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 94.1 National total Cantabria 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 92.7 National total Cantabria 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 96.6 National total Cantabria 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 14.3 National total Cantabria 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 10.7 National total Cantabria 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 16.3 National total Cantabria 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 16.0 National total Cantabria 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 5.9 National total Cantabria 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 4.5 National total Cantabria 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 7.3 National total Cantabria 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 6.4 National total Cantabria 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 59.4 National total Cantabria 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 64.2 National total Cantabria 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 68.2 National total Cantabria 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 53.1 National total Cantabria 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 49.3 National total Cantabria 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 51.9 National total Cantabria 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 55.3 National total Cantabria 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 45.5 National total Cantabria 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 57.7 National total Cantabria 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 60.1 National total Cantabria 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 67.0 National total Cantabria 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 52.6 National total Cantabria 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 21.7 National total Cantabria 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 27.4 National total Cantabria 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 16.8 National total Cantabria 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 19.7 National total Cantabria 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 1.6 National total Cantabria 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 1.9 National total Cantabria 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Cantabria 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 2.0 National total Cantabria 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 54.3 National total Cantabria 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 66.1 National total Cantabria 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 60.4 National total Cantabria 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 44.2 National total Cantabria 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 33.9 National total Cantabria 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 22.0 National total Cantabria 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 34.7 National total Cantabria 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 41.6 National total Cantabria 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 7.3 National total Cantabria 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 5.9 National total Cantabria 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 4.9 National total Cantabria 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 9.1 National total Cantabria 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 2.9 National total Cantabria 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 4.1 National total Cantabria 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 0.0 National total Cantabria 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 3.2 National total Cantabria 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 98.1 National total Cantabria 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 97.9 National total Cantabria 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 95.5 National total Cantabria 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 99.1 National total Cantabria 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 88.0 National total Cantabria 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 90.3 National total Cantabria 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 88.5 National total Cantabria 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 86.3 National total Cantabria 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 48.8 National total Cantabria 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 46.9 National total Cantabria 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 51.7 National total Cantabria 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 49.1 National total Cantabria 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 44.4 National total Cantabria 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 42.9 National total Cantabria 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 48.2 National total Cantabria 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 43.9 National total Cantabria 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 46.4 National total Cantabria 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 42.5 National total Cantabria 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 55.8 National total Cantabria 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 45.4 National total Cantabria 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 92.8 National total Cantabria 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 90.9 National total Cantabria 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 100.0 National total Cantabria 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 91.3 National total Cantabria 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 38.6 National total Cantabria 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 49.0 National total Cantabria 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 32.7 National total Cantabria 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 33.8 National total Cantabria 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 28.5 National total Cantabria 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 39.4 National total Cantabria 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 16.0 National total Cantabria 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 25.9 National total Cantabria 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 36.8 National total Cantabria 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 44.2 National total Cantabria 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 31.5 National total Cantabria 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 33.8 National total Cantabria 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 86.1 National total Cantabria 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 88.0 National total Cantabria 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 73.8 National total Cantabria 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 89.4 National total Cantabria 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 75.0 National total Cantabria 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 77.3 National total Cantabria 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 73.8 National total Cantabria 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 74.0 National total Cantabria 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 87.3 National total Cantabria 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 83.1 National total Cantabria 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 81.5 National total Cantabria 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 92.3 National total Cantabria 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 52.5 National total Cantabria 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 48.4 National total Cantabria 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 54.0 National total Cantabria 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 54.7 National total Cantabria 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 24.5 National total Cantabria 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 13.8 National total Cantabria 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 28.0 National total Cantabria 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 30.6 National total Cantabria 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 3.1 National total Cantabria 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 7.1 National total Cantabria 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 1.6 National total Cantabria 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 0.8 National total Cantabria 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 73.6 National total Cantabria 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 80.3 National total Cantabria 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 54.7 National total Cantabria 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 76.1 National total Cantabria 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 87.0 National total Cantabria 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 87.4 National total Cantabria 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 70.8 National total Cantabria 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 90.9 National total Cantabria 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 51.9 National total Cantabria 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 45.0 National total Cantabria 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 84.2 National total Cantabria 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 48.3 National total Cantabria 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 19.8 National total Cantabria 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 13.6 National total Cantabria 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 30.9 National total Cantabria 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 21.2 National total Cantabria 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 3.1 National total Cantabria 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 6.6 National total Cantabria 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 2.2 National total Cantabria 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 1.0 National total Cantabria 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 59.5 National total Cantabria 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 70.2 National total Cantabria 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 39.9 National total Cantabria 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 59.7 National total Cantabria 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 89.4 National total Cantabria 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 89.5 National total Cantabria 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 83.5 National total Cantabria 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 90.8 National total Cantabria 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 41.8 National total Cantabria 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 43.8 National total Cantabria 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 63.5 National total Cantabria 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 35.0 National total Cantabria 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 9.5 National total Cantabria 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 3.7 National total Cantabria 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 17.7 National total Cantabria 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 12.0 National total Cantabria 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 4.4 National total Cantabria 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 4.5 National total Cantabria 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 3.0 National total Cantabria 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 4.7 National total Cantabria 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 66.2 National total Cantabria 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 70.0 National total Cantabria 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 46.3 National total Cantabria 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 71.0 National total Cantabria 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 91.7 National total Cantabria 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 93.2 National total Cantabria 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 79.1 National total Cantabria 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 93.7 National total Cantabria 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 34.9 National total Cantabria 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 30.3 National total Cantabria 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 66.0 National total Cantabria 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 30.3 National total Cantabria 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 7.1 National total Cantabria 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 2.6 National total Cantabria 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 4.7 National total Cantabria 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 10.6 National total Cantabria 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 3.6 National total Cantabria 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 3.5 National total Cantabria 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 2.6 National total Cantabria 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 4.0 National total Cantabria 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 56.0 National total Cantabria 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 63.7 National total Cantabria 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 40.6 National total Cantabria 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 56.6 National total Cantabria 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 86.3 National total Cantabria 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 86.1 National total Cantabria 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 76.1 National total Cantabria 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 89.1 National total Cantabria 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 30.6 National total Cantabria 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 23.8 National total Cantabria 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 59.3 National total Cantabria 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 28.0 National total Cantabria 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 4.6 National total Cantabria 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 1.0 National total Cantabria 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 5.4 National total Cantabria 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 7.1 National total Cantabria 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 5.2 National total Cantabria 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 7.1 National total Cantabria 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 2.9 National total Cantabria 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 4.4 National total Cantabria 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 12.9 National total Cantabria 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 9.0 National total Cantabria 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 17.6 National total Cantabria 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 13.8 National total Cantabria 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 3.6 National total Cantabria 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 3.3 National total Cantabria 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 1.0 National total Cantabria 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 4.7 National total Cantabria 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 1.5 National total Cantabria 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.2 National total Cantabria 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 1.0 National total Cantabria 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 2.4 National total Cantabria 14 % of companies with an Internet connection and a website (3) Total Companies 75.1 National total Cantabria 14 % of companies with an Internet connection and a website (3) Industry 82.5 National total Cantabria 14 % of companies with an Internet connection and a website (3) Construction 69.5 National total Cantabria 14 % of companies with an Internet connection and a website (3) Services 72.3 National total Cantabria 14.1 Services available on the website: Company introduction (4) Total Companies 93.6 National total Cantabria 14.1 Services available on the website: Company introduction (4) Industry 97.4 National total Cantabria 14.1 Services available on the website: Company introduction (4) Construction 89.5 National total Cantabria 14.1 Services available on the website: Company introduction (4) Services 92.3 National total Cantabria 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 50.8 National total Cantabria 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 50.5 National total Cantabria 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 31.3 National total Cantabria 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 57.8 National total Cantabria 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 55.0 National total Cantabria 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 59.5 National total Cantabria 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 21.1 National total Cantabria 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 63.6 National total Cantabria 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 2.3 National total Cantabria 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 2.5 National total Cantabria 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.0 National total Cantabria 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 2.9 National total Cantabria 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 11.8 National total Cantabria 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 11.5 National total Cantabria 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total Cantabria 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 16.3 National total Cantabria 14.6 Services available on the website: Online payments (4) Total Companies 8.8 National total Cantabria 14.6 Services available on the website: Online payments (4) Industry 5.2 National total Cantabria 14.6 Services available on the website: Online payments (4) Construction 10.5 National total Cantabria 14.6 Services available on the website: Online payments (4) Services 10.8 National total Cantabria 14.7 Services available on the website: Online order tracking (4) Total Companies 8.0 National total Cantabria 14.7 Services available on the website: Online order tracking (4) Industry 9.9 National total Cantabria 14.7 Services available on the website: Online order tracking (4) Construction 0.0 National total Cantabria 14.7 Services available on the website: Online order tracking (4) Services 9.4 National total Cantabria 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 5.2 National total Cantabria 14.8 Services available on the website: Website personalisation for regular users (4) Industry 2.0 National total Cantabria 14.8 Services available on the website: Website personalisation for regular users (4) Construction 6.1 National total Cantabria 14.8 Services available on the website: Website personalisation for regular users (4) Services 7.2 National total Cantabria 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 13.6 National total Cantabria 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 13.6 National total Cantabria 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 17.8 National total Cantabria 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 12.0 National total Cantabria 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 63.0 National total Cantabria 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 72.2 National total Cantabria 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 43.0 National total Cantabria 15 % of companies that used a digital signature in any communication sent from their company (3) Services 64.3 National total Cantabria 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 20.0 National total Cantabria 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 29.0 National total Cantabria 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 5.1 National total Cantabria 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 17.0 National total Cantabria 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 99.7 National total Cantabria 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 99.7 National total Cantabria 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Cantabria 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 99.7 National total Cantabria 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 21.2 National total Cantabria 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 19.7 National total Cantabria 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 22.0 National total Cantabria 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 21.8 National total Cantabria 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 7.4 National total Cantabria 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 10.2 National total Cantabria 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 4.2 National total Cantabria 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 6.7 National total Cantabria 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 8.8 National total Cantabria 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 14.0 National total Cantabria 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 4.2 National total Cantabria 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 7.1 National total Cantabria 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 2.2 National total Cantabria 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 1.3 National total Cantabria 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 0.0 National total Cantabria 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 3.7 National total Cantabria 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 59.3 National total Cantabria 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 62.0 National total Cantabria 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 65.2 National total Cantabria 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 55.4 National total Cantabria 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 18.8 National total Cantabria 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 19.8 National total Cantabria 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 13.5 National total Cantabria 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 20.1 National total Cantabria 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 14.8 National total Cantabria 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 16.2 National total Cantabria 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 0.0 National total Cantabria 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 19.3 National total Cantabria 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 5.5 National total Cantabria 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 6.4 National total Cantabria 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 0.0 National total Cantabria 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 6.9 National total Cantabria 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 4.6 National total Cantabria 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 5.1 National total Cantabria 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 0.0 National total Cantabria 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 6.1 National total Cantabria 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 1.4 National total Cantabria 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 1.6 National total Cantabria 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.0 National total Cantabria 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 1.8 National total Cantabria 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 4.7 National total Cantabria 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 6.5 National total Cantabria 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 0.0 National total Cantabria 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 5.2 National total Cantabria 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 4.6 National total Cantabria 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 5.6 National total Cantabria 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 4.2 National total Cantabria 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 4.1 National total Cantabria 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 7.1 National total Cantabria 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 5.8 National total Cantabria 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 6.2 National total Cantabria 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 8.2 National total Cantabria 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 13.0 National total Cantabria 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 15.2 National total Cantabria 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 7.3 National total Cantabria 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 13.7 National total Cantabria 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 2.1 National total Cantabria 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 0.0 National total Cantabria 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 7.3 National total Cantabria 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 1.6 National total Cantabria 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 12.2 National total Cantabria 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 11.6 National total Cantabria 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 13.9 National total Cantabria 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 11.9 National total Cantabria 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 88.3 National total Cantabria 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 70.3 National total Cantabria 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 100.0 National total Cantabria 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 94.9 National total Cantabria 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 35.8 National total Cantabria 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 19.0 National total Cantabria 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 8.6 National total Cantabria 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 58.4 National total Cantabria 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 24.9 National total Cantabria 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 25.0 National total Cantabria 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 8.6 National total Cantabria 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 31.8 National total Cantabria 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 11.6 National total Cantabria 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 3.2 National total Cantabria 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 0.0 National total Cantabria 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 22.0 National total Cantabria 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 20.0 National total Cantabria 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 32.8 National total Cantabria 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 8.6 National total Cantabria 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 16.8 National total Cantabria 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 58.0 National total Cantabria 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 60.1 National total Cantabria 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 59.0 National total Cantabria 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 56.3 National total Cantabria 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 52.6 National total Cantabria 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 50.2 National total Cantabria 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 51.8 National total Cantabria 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 54.6 National total Cantabria 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 23.8 National total Cantabria 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 26.5 National total Cantabria 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 34.6 National total Cantabria 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 18.2 National total Cantabria 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 38.2 National total Cantabria 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 42.4 National total Cantabria 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 44.4 National total Cantabria 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 33.2 National total Cantabria 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 19.1 National total Cantabria 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 21.8 National total Cantabria 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 26.8 National total Cantabria 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 14.6 National total Cantabria 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 7.9 National total Cantabria 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 15.4 National total Cantabria 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 0.0 National total Cantabria 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 5.9 National total Cantabria 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 47.9 National total Cantabria 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 47.2 National total Cantabria 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 54.5 National total Cantabria 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 45.9 National total Cantabria 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 23.7 National total Cantabria 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 35.5 National total Cantabria 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 6.5 National total Cantabria 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 22.1 National total Cantabria 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 62.8 National total Cantabria 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 67.5 National total Cantabria 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 65.9 National total Cantabria 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 58.5 National total Cantabria 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 25.1 National total Cantabria 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 33.7 National total Cantabria 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 1.9 National total Cantabria 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 27.9 National total Cantabria 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 27.1 National total Cantabria 29 % of companies that had some computer application for managing client information (CRM tools) Industry 33.2 National total Cantabria 29 % of companies that had some computer application for managing client information (CRM tools) Construction 10.3 National total Cantabria 29 % of companies that had some computer application for managing client information (CRM tools) Services 29.0 National total Cantabria 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 26.5 National total Cantabria 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 32.5 National total Cantabria 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 10.3 National total Cantabria 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 28.3 National total Cantabria 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 18.1 National total Cantabria 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 21.9 National total Cantabria 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 0.0 National total Cantabria 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 22.2 National total Castilla y León 1.1 % of companies that had computers Total Companies 98.0 National total Castilla y León 1.1 % of companies that had computers Industry 96.6 National total Castilla y León 1.1 % of companies that had computers Construction 98.6 National total Castilla y León 1.1 % of companies that had computers Services 98.7 National total Castilla y León 1.2 % of companies that had a Local Area Network (LAN) Total Companies 80.7 National total Castilla y León 1.2 % of companies that had a Local Area Network (LAN) Industry 83.1 National total Castilla y León 1.2 % of companies that had a Local Area Network (LAN) Construction 70.1 National total Castilla y León 1.2 % of companies that had a Local Area Network (LAN) Services 82.6 National total Castilla y León 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 51.3 National total Castilla y León 1.3 % of companies that had a 'wireless' Local Area Network Industry 52.9 National total Castilla y León 1.3 % of companies that had a 'wireless' Local Area Network Construction 35.6 National total Castilla y León 1.3 % of companies that had a 'wireless' Local Area Network Services 55.6 National total Castilla y León 1.4 % of companies that had an Internet connection Total Companies 97.1 National total Castilla y León 1.4 % of companies that had an Internet connection Industry 93.8 National total Castilla y León 1.4 % of companies that had an Internet connection Construction 98.6 National total Castilla y León 1.4 % of companies that had an Internet connection Services 98.7 National total Castilla y León 1.5 % of companies that had Mobile telephones Total Companies 94.9 National total Castilla y León 1.5 % of companies that had Mobile telephones Industry 94.8 National total Castilla y León 1.5 % of companies that had Mobile telephones Construction 98.6 National total Castilla y León 1.5 % of companies that had Mobile telephones Services 93.7 National total Castilla y León 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 37.3 National total Castilla y León 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 25.5 National total Castilla y León 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 23.1 National total Castilla y León 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 49.8 National total Castilla y León 1.7 % of companies that had electronic mail (e-mail) Total Companies 97.1 National total Castilla y León 1.7 % of companies that had electronic mail (e-mail) Industry 93.8 National total Castilla y León 1.7 % of companies that had electronic mail (e-mail) Construction 98.6 National total Castilla y León 1.7 % of companies that had electronic mail (e-mail) Services 98.7 National total Castilla y León 2.1 % of personnel that uses computers at least once a week Total Companies 46.0 National total Castilla y León 2.1 % of personnel that uses computers at least once a week Industry 42.6 National total Castilla y León 2.1 % of personnel that uses computers at least once a week Construction 32.7 National total Castilla y León 2.1 % of personnel that uses computers at least once a week Services 51.5 National total Castilla y León 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 38.7 National total Castilla y León 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 33.2 National total Castilla y León 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 30.3 National total Castilla y León 2.2 % of personnel that uses Internet-connected computers at least once a week Services 44.7 National total Castilla y León 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 9.6 National total Castilla y León 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 10.3 National total Castilla y León 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 9.3 National total Castilla y León 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 9.2 National total Castilla y León 3 % of companies that used some type of open source software Total Companies 71.2 National total Castilla y León 3 % of companies that used some type of open source software Industry 62.5 National total Castilla y León 3 % of companies that used some type of open source software Construction 66.3 National total Castilla y León 3 % of companies that used some type of open source software Services 78.6 National total Castilla y León 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 37.3 National total Castilla y León 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 33.6 National total Castilla y León 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 36.4 National total Castilla y León 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 40.1 National total Castilla y León 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 68.1 National total Castilla y León 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 59.9 National total Castilla y León 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 57.9 National total Castilla y León 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 77.0 National total Castilla y León 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 56.1 National total Castilla y León 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 44.9 National total Castilla y León 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 55.9 National total Castilla y León 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 63.5 National total Castilla y León 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 24.7 National total Castilla y León 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 18.3 National total Castilla y León 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 29.4 National total Castilla y León 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 27.4 National total Castilla y León 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 17.3 National total Castilla y León 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 14.5 National total Castilla y León 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 18.8 National total Castilla y León 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 18.6 National total Castilla y León 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 30.9 National total Castilla y León 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 29.5 National total Castilla y León 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 25.4 National total Castilla y León 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 33.7 National total Castilla y León 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 18.5 National total Castilla y León 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 23.8 National total Castilla y León 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 23.2 National total Castilla y León 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 13.3 National total Castilla y León 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 13.7 National total Castilla y León 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 15.6 National total Castilla y León 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 13.4 National total Castilla y León 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 12.5 National total Castilla y León 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 12.8 National total Castilla y León 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 16.4 National total Castilla y León 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 13.1 National total Castilla y León 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 10.2 National total Castilla y León 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 10.7 National total Castilla y León 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 14.5 National total Castilla y León 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 6.0 National total Castilla y León 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 9.8 National total Castilla y León 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 14.7 National total Castilla y León 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 20.3 National total Castilla y León 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 15.6 National total Castilla y León 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 10.7 National total Castilla y León 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 6.5 National total Castilla y León 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 6.5 National total Castilla y León 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 6.6 National total Castilla y León 4.6 % of companies that did not use open source software due to the following reasons: Other Services 6.5 National total Castilla y León 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 58.9 National total Castilla y León 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 59.0 National total Castilla y León 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 50.2 National total Castilla y León 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 61.8 National total Castilla y León 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 16.1 National total Castilla y León 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 12.0 National total Castilla y León 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 10.4 National total Castilla y León 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 20.7 National total Castilla y León 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 32.5 National total Castilla y León 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 36.1 National total Castilla y León 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 8.0 National total Castilla y León 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 35.2 National total Castilla y León 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 96.2 National total Castilla y León 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 94.3 National total Castilla y León 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 100.0 National total Castilla y León 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 96.2 National total Castilla y León 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 23.1 National total Castilla y León 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 27.8 National total Castilla y León 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 12.6 National total Castilla y León 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 20.2 National total Castilla y León 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 21.6 National total Castilla y León 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 15.7 National total Castilla y León 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 29.7 National total Castilla y León 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 22.7 National total Castilla y León 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 13.7 National total Castilla y León 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 8.1 National total Castilla y León 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 5.3 National total Castilla y León 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 20.0 National total Castilla y León 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.7 National total Castilla y León 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 99.2 National total Castilla y León 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Castilla y León 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 100.0 National total Castilla y León 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 98.5 National total Castilla y León 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 98.2 National total Castilla y León 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 100.0 National total Castilla y León 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 98.2 National total Castilla y León 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 95.8 National total Castilla y León 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 96.4 National total Castilla y León 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 93.7 National total Castilla y León 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 96.1 National total Castilla y León 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 10.7 National total Castilla y León 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 10.2 National total Castilla y León 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 1.6 National total Castilla y León 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 14.1 National total Castilla y León 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 7.5 National total Castilla y León 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 4.8 National total Castilla y León 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 19.9 National total Castilla y León 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 4.9 National total Castilla y León 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 65.0 National total Castilla y León 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 58.3 National total Castilla y León 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 68.8 National total Castilla y León 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 67.9 National total Castilla y León 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 49.1 National total Castilla y León 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 43.5 National total Castilla y León 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 48.8 National total Castilla y León 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 52.7 National total Castilla y León 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 59.3 National total Castilla y León 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 54.7 National total Castilla y León 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 61.9 National total Castilla y León 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 61.3 National total Castilla y León 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 19.2 National total Castilla y León 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 18.0 National total Castilla y León 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 14.2 National total Castilla y León 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 21.7 National total Castilla y León 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.3 National total Castilla y León 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.8 National total Castilla y León 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Castilla y León 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.0 National total Castilla y León 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 60.0 National total Castilla y León 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 65.2 National total Castilla y León 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 62.6 National total Castilla y León 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 55.9 National total Castilla y León 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 28.9 National total Castilla y León 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 26.5 National total Castilla y León 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 24.5 National total Castilla y León 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 31.9 National total Castilla y León 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 7.9 National total Castilla y León 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 3.4 National total Castilla y León 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 12.9 National total Castilla y León 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 9.0 National total Castilla y León 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 2.9 National total Castilla y León 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 4.0 National total Castilla y León 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 0.0 National total Castilla y León 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 3.2 National total Castilla y León 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 98.9 National total Castilla y León 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 100.0 National total Castilla y León 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 100.0 National total Castilla y León 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 97.9 National total Castilla y León 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 91.6 National total Castilla y León 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 90.2 National total Castilla y León 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 93.3 National total Castilla y León 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 91.9 National total Castilla y León 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 40.8 National total Castilla y León 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 45.6 National total Castilla y León 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 30.4 National total Castilla y León 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 41.3 National total Castilla y León 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 51.7 National total Castilla y León 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 48.4 National total Castilla y León 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 46.8 National total Castilla y León 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 55.4 National total Castilla y León 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 47.7 National total Castilla y León 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 45.6 National total Castilla y León 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 38.1 National total Castilla y León 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 52.3 National total Castilla y León 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 90.5 National total Castilla y León 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 91.0 National total Castilla y León 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 93.9 National total Castilla y León 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 89.1 National total Castilla y León 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 41.9 National total Castilla y León 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 37.4 National total Castilla y León 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 37.5 National total Castilla y León 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 46.3 National total Castilla y León 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 30.3 National total Castilla y León 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 27.7 National total Castilla y León 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 20.5 National total Castilla y León 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 35.4 National total Castilla y León 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 36.7 National total Castilla y León 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 35.3 National total Castilla y León 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 30.1 National total Castilla y León 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 39.9 National total Castilla y León 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 93.0 National total Castilla y León 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 92.3 National total Castilla y León 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 100.0 National total Castilla y León 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 91.0 National total Castilla y León 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 79.9 National total Castilla y León 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 81.4 National total Castilla y León 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 85.5 National total Castilla y León 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 77.1 National total Castilla y León 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 90.9 National total Castilla y León 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 91.1 National total Castilla y León 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 82.8 National total Castilla y León 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 93.8 National total Castilla y León 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 52.9 National total Castilla y León 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 51.6 National total Castilla y León 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 63.8 National total Castilla y León 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 49.8 National total Castilla y León 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 30.8 National total Castilla y León 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 19.3 National total Castilla y León 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 52.0 National total Castilla y León 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 30.6 National total Castilla y León 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 1.5 National total Castilla y León 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 0.3 National total Castilla y León 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 0.0 National total Castilla y León 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 2.8 National total Castilla y León 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 77.3 National total Castilla y León 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 75.4 National total Castilla y León 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 79.0 National total Castilla y León 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 78.0 National total Castilla y León 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 92.5 National total Castilla y León 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 95.6 National total Castilla y León 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 86.1 National total Castilla y León 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 92.8 National total Castilla y León 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 46.6 National total Castilla y León 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 39.9 National total Castilla y León 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 62.9 National total Castilla y León 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 45.0 National total Castilla y León 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 23.5 National total Castilla y León 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 15.9 National total Castilla y León 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 41.7 National total Castilla y León 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 21.8 National total Castilla y León 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 1.8 National total Castilla y León 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 1.3 National total Castilla y León 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 0.0 National total Castilla y León 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 2.7 National total Castilla y León 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 63.9 National total Castilla y León 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 66.0 National total Castilla y León 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 61.6 National total Castilla y León 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 63.4 National total Castilla y León 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 92.3 National total Castilla y León 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 91.2 National total Castilla y León 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 98.4 National total Castilla y León 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 91.1 National total Castilla y León 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 38.0 National total Castilla y León 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 31.1 National total Castilla y León 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 54.0 National total Castilla y León 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 37.4 National total Castilla y León 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 13.9 National total Castilla y León 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 7.0 National total Castilla y León 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 24.1 National total Castilla y León 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 15.2 National total Castilla y León 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 3.4 National total Castilla y León 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 3.7 National total Castilla y León 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 1.6 National total Castilla y León 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 3.9 National total Castilla y León 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 74.9 National total Castilla y León 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 73.4 National total Castilla y León 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 74.8 National total Castilla y León 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 75.8 National total Castilla y León 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 95.1 National total Castilla y León 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 94.9 National total Castilla y León 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 99.9 National total Castilla y León 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 93.7 National total Castilla y León 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 22.6 National total Castilla y León 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 17.3 National total Castilla y León 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 22.0 National total Castilla y León 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 25.9 National total Castilla y León 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 8.4 National total Castilla y León 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 3.2 National total Castilla y León 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 10.2 National total Castilla y León 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 11.0 National total Castilla y León 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 3.2 National total Castilla y León 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 3.4 National total Castilla y León 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 0.2 National total Castilla y León 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 4.1 National total Castilla y León 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 58.1 National total Castilla y León 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 59.3 National total Castilla y León 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 63.5 National total Castilla y León 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 55.5 National total Castilla y León 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 92.3 National total Castilla y León 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 93.4 National total Castilla y León 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 97.6 National total Castilla y León 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 89.5 National total Castilla y León 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 14.9 National total Castilla y León 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 15.9 National total Castilla y León 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 3.2 National total Castilla y León 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 18.8 National total Castilla y León 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 5.0 National total Castilla y León 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 1.3 National total Castilla y León 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 9.7 National total Castilla y León 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 5.7 National total Castilla y León 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 4.9 National total Castilla y León 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 4.2 National total Castilla y León 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 2.4 National total Castilla y León 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 6.3 National total Castilla y León 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 16.8 National total Castilla y León 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 8.7 National total Castilla y León 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 34.6 National total Castilla y León 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 15.9 National total Castilla y León 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 3.1 National total Castilla y León 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 3.4 National total Castilla y León 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 1.9 National total Castilla y León 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 3.3 National total Castilla y León 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.6 National total Castilla y León 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.4 National total Castilla y León 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.0 National total Castilla y León 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 0.8 National total Castilla y León 14 % of companies with an Internet connection and a website (3) Total Companies 71.0 National total Castilla y León 14 % of companies with an Internet connection and a website (3) Industry 69.5 National total Castilla y León 14 % of companies with an Internet connection and a website (3) Construction 69.4 National total Castilla y León 14 % of companies with an Internet connection and a website (3) Services 72.4 National total Castilla y León 14.1 Services available on the website: Company introduction (4) Total Companies 92.8 National total Castilla y León 14.1 Services available on the website: Company introduction (4) Industry 93.8 National total Castilla y León 14.1 Services available on the website: Company introduction (4) Construction 98.0 National total Castilla y León 14.1 Services available on the website: Company introduction (4) Services 90.5 National total Castilla y León 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 58.5 National total Castilla y León 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 46.9 National total Castilla y León 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 56.8 National total Castilla y León 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 66.1 National total Castilla y León 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 53.4 National total Castilla y León 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 51.5 National total Castilla y León 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 32.8 National total Castilla y León 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 61.1 National total Castilla y León 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 4.1 National total Castilla y León 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 4.3 National total Castilla y León 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 1.7 National total Castilla y León 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 4.8 National total Castilla y León 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 14.3 National total Castilla y León 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 9.3 National total Castilla y León 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total Castilla y León 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 22.0 National total Castilla y León 14.6 Services available on the website: Online payments (4) Total Companies 7.0 National total Castilla y León 14.6 Services available on the website: Online payments (4) Industry 7.0 National total Castilla y León 14.6 Services available on the website: Online payments (4) Construction 0.0 National total Castilla y León 14.6 Services available on the website: Online payments (4) Services 9.3 National total Castilla y León 14.7 Services available on the website: Online order tracking (4) Total Companies 7.8 National total Castilla y León 14.7 Services available on the website: Online order tracking (4) Industry 8.0 National total Castilla y León 14.7 Services available on the website: Online order tracking (4) Construction 1.1 National total Castilla y León 14.7 Services available on the website: Online order tracking (4) Services 9.9 National total Castilla y León 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 4.3 National total Castilla y León 14.8 Services available on the website: Website personalisation for regular users (4) Industry 2.9 National total Castilla y León 14.8 Services available on the website: Website personalisation for regular users (4) Construction 0.0 National total Castilla y León 14.8 Services available on the website: Website personalisation for regular users (4) Services 6.6 National total Castilla y León 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 17.8 National total Castilla y León 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 17.4 National total Castilla y León 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 13.3 National total Castilla y León 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 19.5 National total Castilla y León 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 72.4 National total Castilla y León 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 73.0 National total Castilla y León 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 74.0 National total Castilla y León 15 % of companies that used a digital signature in any communication sent from their company (3) Services 71.6 National total Castilla y León 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 20.4 National total Castilla y León 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 21.1 National total Castilla y León 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 25.8 National total Castilla y León 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 18.1 National total Castilla y León 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 98.2 National total Castilla y León 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 98.2 National total Castilla y León 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 98.1 National total Castilla y León 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 98.3 National total Castilla y León 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 24.1 National total Castilla y León 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 16.4 National total Castilla y León 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 9.4 National total Castilla y León 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 34.0 National total Castilla y León 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 9.8 National total Castilla y León 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 6.0 National total Castilla y León 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 1.2 National total Castilla y León 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 15.2 National total Castilla y León 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 10.7 National total Castilla y León 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 9.8 National total Castilla y León 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 5.4 National total Castilla y León 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 13.2 National total Castilla y León 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 4.1 National total Castilla y León 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 3.2 National total Castilla y León 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 6.3 National total Castilla y León 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 3.9 National total Castilla y León 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 58.1 National total Castilla y León 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 59.2 National total Castilla y León 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 68.3 National total Castilla y León 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 53.9 National total Castilla y León 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 16.8 National total Castilla y León 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 12.5 National total Castilla y León 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 3.5 National total Castilla y León 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 24.1 National total Castilla y León 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 17.4 National total Castilla y León 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 11.3 National total Castilla y León 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 7.9 National total Castilla y León 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 24.5 National total Castilla y León 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 5.5 National total Castilla y León 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 3.4 National total Castilla y León 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 1.2 National total Castilla y León 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 8.2 National total Castilla y León 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 7.2 National total Castilla y León 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 4.3 National total Castilla y León 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 6.1 National total Castilla y León 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 9.4 National total Castilla y León 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 3.7 National total Castilla y León 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 1.8 National total Castilla y León 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.0 National total Castilla y León 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 6.1 National total Castilla y León 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 5.5 National total Castilla y León 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 5.4 National total Castilla y León 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 0.0 National total Castilla y León 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 7.4 National total Castilla y León 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 7.4 National total Castilla y León 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 6.9 National total Castilla y León 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 0.0 National total Castilla y León 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 10.2 National total Castilla y León 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 11.9 National total Castilla y León 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 5.4 National total Castilla y León 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 7.9 National total Castilla y León 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 17.4 National total Castilla y León 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 12.9 National total Castilla y León 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 10.1 National total Castilla y León 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 6.4 National total Castilla y León 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 16.8 National total Castilla y León 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 0.2 National total Castilla y León 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 0.6 National total Castilla y León 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.0 National total Castilla y León 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 0.1 National total Castilla y León 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 14.7 National total Castilla y León 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 7.0 National total Castilla y León 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 21.6 National total Castilla y León 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 17.2 National total Castilla y León 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 90.3 National total Castilla y León 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 89.0 National total Castilla y León 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 92.4 National total Castilla y León 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 89.8 National total Castilla y León 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 43.2 National total Castilla y León 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 52.6 National total Castilla y León 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 27.9 National total Castilla y León 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 47.3 National total Castilla y León 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 47.6 National total Castilla y León 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 41.1 National total Castilla y León 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 52.0 National total Castilla y León 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 47.5 National total Castilla y León 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 12.7 National total Castilla y León 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 29.3 National total Castilla y León 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 0.0 National total Castilla y León 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 13.9 National total Castilla y León 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 20.7 National total Castilla y León 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 13.4 National total Castilla y León 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 30.3 National total Castilla y León 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 18.6 National total Castilla y León 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 59.7 National total Castilla y León 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 60.0 National total Castilla y León 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 55.6 National total Castilla y León 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 60.9 National total Castilla y León 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 57.4 National total Castilla y León 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 59.5 National total Castilla y León 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 47.5 National total Castilla y León 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 59.0 National total Castilla y León 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 28.0 National total Castilla y León 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 31.8 National total Castilla y León 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 13.7 National total Castilla y León 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 29.9 National total Castilla y León 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 32.9 National total Castilla y León 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 35.2 National total Castilla y León 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 24.2 National total Castilla y León 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 34.0 National total Castilla y León 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 15.4 National total Castilla y León 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 19.8 National total Castilla y León 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 10.1 National total Castilla y León 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 14.0 National total Castilla y León 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 7.6 National total Castilla y León 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 12.5 National total Castilla y León 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 9.8 National total Castilla y León 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 3.7 National total Castilla y León 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 49.5 National total Castilla y León 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 42.8 National total Castilla y León 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 61.8 National total Castilla y León 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 49.8 National total Castilla y León 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 28.6 National total Castilla y León 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 25.3 National total Castilla y León 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 37.2 National total Castilla y León 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 28.0 National total Castilla y León 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 62.1 National total Castilla y León 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 61.7 National total Castilla y León 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 58.1 National total Castilla y León 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 63.7 National total Castilla y León 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 24.2 National total Castilla y León 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 27.9 National total Castilla y León 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 16.3 National total Castilla y León 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 24.5 National total Castilla y León 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 27.8 National total Castilla y León 29 % of companies that had some computer application for managing client information (CRM tools) Industry 21.9 National total Castilla y León 29 % of companies that had some computer application for managing client information (CRM tools) Construction 19.2 National total Castilla y León 29 % of companies that had some computer application for managing client information (CRM tools) Services 34.5 National total Castilla y León 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 26.1 National total Castilla y León 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 19.7 National total Castilla y León 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 19.2 National total Castilla y León 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 32.6 National total Castilla y León 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 22.0 National total Castilla y León 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 16.1 National total Castilla y León 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 14.0 National total Castilla y León 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 28.7 National total Castilla-La Mancha 1.1 % of companies that had computers Total Companies 99.5 National total Castilla-La Mancha 1.1 % of companies that had computers Industry 100.0 National total Castilla-La Mancha 1.1 % of companies that had computers Construction 100.0 National total Castilla-La Mancha 1.1 % of companies that had computers Services 98.8 National total Castilla-La Mancha 1.2 % of companies that had a Local Area Network (LAN) Total Companies 81.5 National total Castilla-La Mancha 1.2 % of companies that had a Local Area Network (LAN) Industry 82.9 National total Castilla-La Mancha 1.2 % of companies that had a Local Area Network (LAN) Construction 87.3 National total Castilla-La Mancha 1.2 % of companies that had a Local Area Network (LAN) Services 77.9 National total Castilla-La Mancha 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 55.6 National total Castilla-La Mancha 1.3 % of companies that had a 'wireless' Local Area Network Industry 54.0 National total Castilla-La Mancha 1.3 % of companies that had a 'wireless' Local Area Network Construction 60.3 National total Castilla-La Mancha 1.3 % of companies that had a 'wireless' Local Area Network Services 54.8 National total Castilla-La Mancha 1.4 % of companies that had an Internet connection Total Companies 95.5 National total Castilla-La Mancha 1.4 % of companies that had an Internet connection Industry 97.3 National total Castilla-La Mancha 1.4 % of companies that had an Internet connection Construction 92.5 National total Castilla-La Mancha 1.4 % of companies that had an Internet connection Services 95.4 National total Castilla-La Mancha 1.5 % of companies that had Mobile telephones Total Companies 93.4 National total Castilla-La Mancha 1.5 % of companies that had Mobile telephones Industry 95.3 National total Castilla-La Mancha 1.5 % of companies that had Mobile telephones Construction 98.3 National total Castilla-La Mancha 1.5 % of companies that had Mobile telephones Services 89.7 National total Castilla-La Mancha 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 32.0 National total Castilla-La Mancha 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 23.5 National total Castilla-La Mancha 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 3.1 National total Castilla-La Mancha 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 51.0 National total Castilla-La Mancha 1.7 % of companies that had electronic mail (e-mail) Total Companies 95.1 National total Castilla-La Mancha 1.7 % of companies that had electronic mail (e-mail) Industry 97.3 National total Castilla-La Mancha 1.7 % of companies that had electronic mail (e-mail) Construction 91.4 National total Castilla-La Mancha 1.7 % of companies that had electronic mail (e-mail) Services 94.9 National total Castilla-La Mancha 2.1 % of personnel that uses computers at least once a week Total Companies 45.9 National total Castilla-La Mancha 2.1 % of personnel that uses computers at least once a week Industry 39.5 National total Castilla-La Mancha 2.1 % of personnel that uses computers at least once a week Construction 34.0 National total Castilla-La Mancha 2.1 % of personnel that uses computers at least once a week Services 56.8 National total Castilla-La Mancha 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 38.6 National total Castilla-La Mancha 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 32.5 National total Castilla-La Mancha 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 30.6 National total Castilla-La Mancha 2.2 % of personnel that uses Internet-connected computers at least once a week Services 47.7 National total Castilla-La Mancha 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 10.2 National total Castilla-La Mancha 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 8.2 National total Castilla-La Mancha 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 11.2 National total Castilla-La Mancha 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 11.9 National total Castilla-La Mancha 3 % of companies that used some type of open source software Total Companies 69.6 National total Castilla-La Mancha 3 % of companies that used some type of open source software Industry 67.5 National total Castilla-La Mancha 3 % of companies that used some type of open source software Construction 71.3 National total Castilla-La Mancha 3 % of companies that used some type of open source software Services 70.4 National total Castilla-La Mancha 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 42.5 National total Castilla-La Mancha 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 41.3 National total Castilla-La Mancha 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 46.2 National total Castilla-La Mancha 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 42.0 National total Castilla-La Mancha 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 67.1 National total Castilla-La Mancha 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 65.0 National total Castilla-La Mancha 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 71.2 National total Castilla-La Mancha 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 67.0 National total Castilla-La Mancha 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 53.8 National total Castilla-La Mancha 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 51.3 National total Castilla-La Mancha 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 51.7 National total Castilla-La Mancha 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 56.7 National total Castilla-La Mancha 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 22.2 National total Castilla-La Mancha 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 20.5 National total Castilla-La Mancha 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 25.7 National total Castilla-La Mancha 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 22.0 National total Castilla-La Mancha 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 14.2 National total Castilla-La Mancha 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 12.1 National total Castilla-La Mancha 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 14.8 National total Castilla-La Mancha 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 15.6 National total Castilla-La Mancha 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 27.0 National total Castilla-La Mancha 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 23.5 National total Castilla-La Mancha 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 15.8 National total Castilla-La Mancha 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 34.6 National total Castilla-La Mancha 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 21.3 National total Castilla-La Mancha 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 24.4 National total Castilla-La Mancha 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 24.0 National total Castilla-La Mancha 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 17.8 National total Castilla-La Mancha 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 20.1 National total Castilla-La Mancha 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 17.9 National total Castilla-La Mancha 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 24.7 National total Castilla-La Mancha 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 20.0 National total Castilla-La Mancha 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 14.2 National total Castilla-La Mancha 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 13.8 National total Castilla-La Mancha 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 17.0 National total Castilla-La Mancha 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 13.2 National total Castilla-La Mancha 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 13.0 National total Castilla-La Mancha 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 11.8 National total Castilla-La Mancha 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 19.4 National total Castilla-La Mancha 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 11.2 National total Castilla-La Mancha 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 14.1 National total Castilla-La Mancha 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 13.8 National total Castilla-La Mancha 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 12.8 National total Castilla-La Mancha 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 15.0 National total Castilla-La Mancha 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 1.3 National total Castilla-La Mancha 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 1.8 National total Castilla-La Mancha 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 1.3 National total Castilla-La Mancha 4.6 % of companies that did not use open source software due to the following reasons: Other Services 0.9 National total Castilla-La Mancha 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 57.2 National total Castilla-La Mancha 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 55.7 National total Castilla-La Mancha 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 49.0 National total Castilla-La Mancha 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 61.8 National total Castilla-La Mancha 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 20.2 National total Castilla-La Mancha 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 19.4 National total Castilla-La Mancha 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 13.9 National total Castilla-La Mancha 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 23.5 National total Castilla-La Mancha 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 41.0 National total Castilla-La Mancha 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 45.9 National total Castilla-La Mancha 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 11.9 National total Castilla-La Mancha 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 45.2 National total Castilla-La Mancha 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 95.6 National total Castilla-La Mancha 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 91.7 National total Castilla-La Mancha 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 99.7 National total Castilla-La Mancha 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 97.1 National total Castilla-La Mancha 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 29.5 National total Castilla-La Mancha 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 23.5 National total Castilla-La Mancha 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 22.1 National total Castilla-La Mancha 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 39.5 National total Castilla-La Mancha 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 23.6 National total Castilla-La Mancha 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 15.0 National total Castilla-La Mancha 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 30.0 National total Castilla-La Mancha 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 27.8 National total Castilla-La Mancha 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 10.0 National total Castilla-La Mancha 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 9.9 National total Castilla-La Mancha 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 12.1 National total Castilla-La Mancha 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 9.2 National total Castilla-La Mancha 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 98.7 National total Castilla-La Mancha 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 98.9 National total Castilla-La Mancha 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Castilla-La Mancha 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 98.0 National total Castilla-La Mancha 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 98.3 National total Castilla-La Mancha 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 98.5 National total Castilla-La Mancha 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 98.4 National total Castilla-La Mancha 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 98.0 National total Castilla-La Mancha 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 96.1 National total Castilla-La Mancha 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 94.7 National total Castilla-La Mancha 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 96.9 National total Castilla-La Mancha 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 96.9 National total Castilla-La Mancha 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 16.3 National total Castilla-La Mancha 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 13.8 National total Castilla-La Mancha 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 27.2 National total Castilla-La Mancha 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 13.9 National total Castilla-La Mancha 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 6.4 National total Castilla-La Mancha 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 7.1 National total Castilla-La Mancha 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 2.8 National total Castilla-La Mancha 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 7.4 National total Castilla-La Mancha 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 66.9 National total Castilla-La Mancha 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 64.4 National total Castilla-La Mancha 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 68.7 National total Castilla-La Mancha 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 68.1 National total Castilla-La Mancha 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 52.1 National total Castilla-La Mancha 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 47.9 National total Castilla-La Mancha 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 53.3 National total Castilla-La Mancha 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 54.9 National total Castilla-La Mancha 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 61.4 National total Castilla-La Mancha 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 60.6 National total Castilla-La Mancha 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 57.7 National total Castilla-La Mancha 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 63.7 National total Castilla-La Mancha 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 25.5 National total Castilla-La Mancha 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 28.1 National total Castilla-La Mancha 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 15.0 National total Castilla-La Mancha 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 27.7 National total Castilla-La Mancha 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 1.3 National total Castilla-La Mancha 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 1.1 National total Castilla-La Mancha 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Castilla-La Mancha 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 2.0 National total Castilla-La Mancha 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 60.5 National total Castilla-La Mancha 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 63.9 National total Castilla-La Mancha 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 60.6 National total Castilla-La Mancha 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 57.7 National total Castilla-La Mancha 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 25.9 National total Castilla-La Mancha 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 24.5 National total Castilla-La Mancha 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 28.9 National total Castilla-La Mancha 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 25.7 National total Castilla-La Mancha 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 7.2 National total Castilla-La Mancha 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 6.3 National total Castilla-La Mancha 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 7.7 National total Castilla-La Mancha 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 7.7 National total Castilla-La Mancha 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 5.1 National total Castilla-La Mancha 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 4.2 National total Castilla-La Mancha 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 2.8 National total Castilla-La Mancha 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 6.8 National total Castilla-La Mancha 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 95.6 National total Castilla-La Mancha 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 94.7 National total Castilla-La Mancha 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 98.8 National total Castilla-La Mancha 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 95.1 National total Castilla-La Mancha 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 92.9 National total Castilla-La Mancha 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 91.9 National total Castilla-La Mancha 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 88.8 National total Castilla-La Mancha 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 95.4 National total Castilla-La Mancha 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 43.9 National total Castilla-La Mancha 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 38.0 National total Castilla-La Mancha 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 37.7 National total Castilla-La Mancha 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 51.3 National total Castilla-La Mancha 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 53.4 National total Castilla-La Mancha 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 51.6 National total Castilla-La Mancha 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 53.5 National total Castilla-La Mancha 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 54.8 National total Castilla-La Mancha 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 54.6 National total Castilla-La Mancha 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 51.7 National total Castilla-La Mancha 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 66.2 National total Castilla-La Mancha 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 52.2 National total Castilla-La Mancha 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 88.7 National total Castilla-La Mancha 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 94.2 National total Castilla-La Mancha 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 82.0 National total Castilla-La Mancha 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 87.1 National total Castilla-La Mancha 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 41.0 National total Castilla-La Mancha 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 42.9 National total Castilla-La Mancha 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 35.7 National total Castilla-La Mancha 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 41.8 National total Castilla-La Mancha 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 30.9 National total Castilla-La Mancha 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 31.6 National total Castilla-La Mancha 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 29.0 National total Castilla-La Mancha 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 31.0 National total Castilla-La Mancha 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 38.2 National total Castilla-La Mancha 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 37.6 National total Castilla-La Mancha 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 35.1 National total Castilla-La Mancha 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 40.0 National total Castilla-La Mancha 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 89.9 National total Castilla-La Mancha 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 91.6 National total Castilla-La Mancha 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 87.5 National total Castilla-La Mancha 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 89.6 National total Castilla-La Mancha 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 78.4 National total Castilla-La Mancha 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 82.9 National total Castilla-La Mancha 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 84.7 National total Castilla-La Mancha 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 72.3 National total Castilla-La Mancha 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 95.6 National total Castilla-La Mancha 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 98.4 National total Castilla-La Mancha 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 87.1 National total Castilla-La Mancha 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 97.1 National total Castilla-La Mancha 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 48.7 National total Castilla-La Mancha 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 45.7 National total Castilla-La Mancha 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 54.7 National total Castilla-La Mancha 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 48.6 National total Castilla-La Mancha 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 26.1 National total Castilla-La Mancha 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 17.5 National total Castilla-La Mancha 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 45.4 National total Castilla-La Mancha 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 24.8 National total Castilla-La Mancha 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 3.9 National total Castilla-La Mancha 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 0.7 National total Castilla-La Mancha 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 10.0 National total Castilla-La Mancha 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 3.8 National total Castilla-La Mancha 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 72.8 National total Castilla-La Mancha 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 77.6 National total Castilla-La Mancha 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 77.5 National total Castilla-La Mancha 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 66.9 National total Castilla-La Mancha 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 89.9 National total Castilla-La Mancha 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 94.9 National total Castilla-La Mancha 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 74.7 National total Castilla-La Mancha 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 92.4 National total Castilla-La Mancha 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 44.8 National total Castilla-La Mancha 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 42.9 National total Castilla-La Mancha 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 45.1 National total Castilla-La Mancha 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 46.5 National total Castilla-La Mancha 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 18.1 National total Castilla-La Mancha 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 12.1 National total Castilla-La Mancha 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 37.0 National total Castilla-La Mancha 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 14.7 National total Castilla-La Mancha 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 4.5 National total Castilla-La Mancha 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 2.0 National total Castilla-La Mancha 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 13.6 National total Castilla-La Mancha 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 2.6 National total Castilla-La Mancha 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 67.9 National total Castilla-La Mancha 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 71.6 National total Castilla-La Mancha 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 69.5 National total Castilla-La Mancha 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 64.3 National total Castilla-La Mancha 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 90.6 National total Castilla-La Mancha 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 94.6 National total Castilla-La Mancha 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 71.9 National total Castilla-La Mancha 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 95.3 National total Castilla-La Mancha 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 34.6 National total Castilla-La Mancha 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 35.6 National total Castilla-La Mancha 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 34.7 National total Castilla-La Mancha 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 33.6 National total Castilla-La Mancha 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 12.3 National total Castilla-La Mancha 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 7.9 National total Castilla-La Mancha 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 30.3 National total Castilla-La Mancha 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 8.2 National total Castilla-La Mancha 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 8.1 National total Castilla-La Mancha 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 3.8 National total Castilla-La Mancha 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 25.2 National total Castilla-La Mancha 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 4.5 National total Castilla-La Mancha 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 73.8 National total Castilla-La Mancha 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 73.9 National total Castilla-La Mancha 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 77.4 National total Castilla-La Mancha 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 72.2 National total Castilla-La Mancha 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 94.0 National total Castilla-La Mancha 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 95.0 National total Castilla-La Mancha 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 86.7 National total Castilla-La Mancha 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 96.5 National total Castilla-La Mancha 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 27.7 National total Castilla-La Mancha 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 32.2 National total Castilla-La Mancha 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 27.3 National total Castilla-La Mancha 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 24.2 National total Castilla-La Mancha 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 10.5 National total Castilla-La Mancha 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 8.0 National total Castilla-La Mancha 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 22.5 National total Castilla-La Mancha 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 7.1 National total Castilla-La Mancha 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 4.8 National total Castilla-La Mancha 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 2.1 National total Castilla-La Mancha 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 13.5 National total Castilla-La Mancha 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 3.2 National total Castilla-La Mancha 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 61.0 National total Castilla-La Mancha 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 58.8 National total Castilla-La Mancha 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 63.7 National total Castilla-La Mancha 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 61.7 National total Castilla-La Mancha 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 94.1 National total Castilla-La Mancha 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 97.6 National total Castilla-La Mancha 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 82.8 National total Castilla-La Mancha 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 96.2 National total Castilla-La Mancha 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 22.0 National total Castilla-La Mancha 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 24.5 National total Castilla-La Mancha 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 18.6 National total Castilla-La Mancha 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 21.6 National total Castilla-La Mancha 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 4.6 National total Castilla-La Mancha 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 1.6 National total Castilla-La Mancha 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 13.2 National total Castilla-La Mancha 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 3.3 National total Castilla-La Mancha 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 6.4 National total Castilla-La Mancha 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 2.9 National total Castilla-La Mancha 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 16.4 National total Castilla-La Mancha 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 4.9 National total Castilla-La Mancha 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 15.1 National total Castilla-La Mancha 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 11.5 National total Castilla-La Mancha 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 22.2 National total Castilla-La Mancha 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 15.0 National total Castilla-La Mancha 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 5.3 National total Castilla-La Mancha 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 4.9 National total Castilla-La Mancha 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 10.8 National total Castilla-La Mancha 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 3.3 National total Castilla-La Mancha 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.7 National total Castilla-La Mancha 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.5 National total Castilla-La Mancha 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.1 National total Castilla-La Mancha 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 1.1 National total Castilla-La Mancha 14 % of companies with an Internet connection and a website (3) Total Companies 69.5 National total Castilla-La Mancha 14 % of companies with an Internet connection and a website (3) Industry 76.7 National total Castilla-La Mancha 14 % of companies with an Internet connection and a website (3) Construction 65.1 National total Castilla-La Mancha 14 % of companies with an Internet connection and a website (3) Services 65.4 National total Castilla-La Mancha 14.1 Services available on the website: Company introduction (4) Total Companies 93.7 National total Castilla-La Mancha 14.1 Services available on the website: Company introduction (4) Industry 92.4 National total Castilla-La Mancha 14.1 Services available on the website: Company introduction (4) Construction 97.7 National total Castilla-La Mancha 14.1 Services available on the website: Company introduction (4) Services 93.3 National total Castilla-La Mancha 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 66.5 National total Castilla-La Mancha 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 55.2 National total Castilla-La Mancha 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 67.5 National total Castilla-La Mancha 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 76.8 National total Castilla-La Mancha 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 62.3 National total Castilla-La Mancha 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 65.4 National total Castilla-La Mancha 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 36.9 National total Castilla-La Mancha 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 69.8 National total Castilla-La Mancha 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 10.3 National total Castilla-La Mancha 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 12.0 National total Castilla-La Mancha 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 2.6 National total Castilla-La Mancha 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 11.7 National total Castilla-La Mancha 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 18.3 National total Castilla-La Mancha 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 13.5 National total Castilla-La Mancha 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 2.6 National total Castilla-La Mancha 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 29.4 National total Castilla-La Mancha 14.6 Services available on the website: Online payments (4) Total Companies 6.0 National total Castilla-La Mancha 14.6 Services available on the website: Online payments (4) Industry 4.8 National total Castilla-La Mancha 14.6 Services available on the website: Online payments (4) Construction 2.6 National total Castilla-La Mancha 14.6 Services available on the website: Online payments (4) Services 8.5 National total Castilla-La Mancha 14.7 Services available on the website: Online order tracking (4) Total Companies 13.3 National total Castilla-La Mancha 14.7 Services available on the website: Online order tracking (4) Industry 8.6 National total Castilla-La Mancha 14.7 Services available on the website: Online order tracking (4) Construction 2.6 National total Castilla-La Mancha 14.7 Services available on the website: Online order tracking (4) Services 22.2 National total Castilla-La Mancha 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 8.1 National total Castilla-La Mancha 14.8 Services available on the website: Website personalisation for regular users (4) Industry 8.0 National total Castilla-La Mancha 14.8 Services available on the website: Website personalisation for regular users (4) Construction 2.7 National total Castilla-La Mancha 14.8 Services available on the website: Website personalisation for regular users (4) Services 10.5 National total Castilla-La Mancha 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 15.8 National total Castilla-La Mancha 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 14.2 National total Castilla-La Mancha 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 20.3 National total Castilla-La Mancha 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 15.4 National total Castilla-La Mancha 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 71.2 National total Castilla-La Mancha 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 76.1 National total Castilla-La Mancha 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 76.0 National total Castilla-La Mancha 15 % of companies that used a digital signature in any communication sent from their company (3) Services 65.2 National total Castilla-La Mancha 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 19.8 National total Castilla-La Mancha 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 15.9 National total Castilla-La Mancha 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 22.5 National total Castilla-La Mancha 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 22.2 National total Castilla-La Mancha 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 99.3 National total Castilla-La Mancha 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 99.8 National total Castilla-La Mancha 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Castilla-La Mancha 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 98.5 National total Castilla-La Mancha 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 25.3 National total Castilla-La Mancha 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 18.8 National total Castilla-La Mancha 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 28.9 National total Castilla-La Mancha 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 29.1 National total Castilla-La Mancha 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 10.8 National total Castilla-La Mancha 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 9.2 National total Castilla-La Mancha 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 9.4 National total Castilla-La Mancha 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 12.6 National total Castilla-La Mancha 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 11.2 National total Castilla-La Mancha 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 10.2 National total Castilla-La Mancha 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 10.3 National total Castilla-La Mancha 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 12.4 National total Castilla-La Mancha 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 6.0 National total Castilla-La Mancha 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 9.0 National total Castilla-La Mancha 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 7.0 National total Castilla-La Mancha 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 3.2 National total Castilla-La Mancha 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 47.7 National total Castilla-La Mancha 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 49.0 National total Castilla-La Mancha 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 51.6 National total Castilla-La Mancha 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 45.0 National total Castilla-La Mancha 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 20.7 National total Castilla-La Mancha 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 18.4 National total Castilla-La Mancha 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 23.4 National total Castilla-La Mancha 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 21.4 National total Castilla-La Mancha 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 18.0 National total Castilla-La Mancha 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 13.4 National total Castilla-La Mancha 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 28.1 National total Castilla-La Mancha 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 17.7 National total Castilla-La Mancha 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 8.9 National total Castilla-La Mancha 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 7.4 National total Castilla-La Mancha 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 11.6 National total Castilla-La Mancha 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 8.9 National total Castilla-La Mancha 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 6.3 National total Castilla-La Mancha 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 2.9 National total Castilla-La Mancha 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 14.3 National total Castilla-La Mancha 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 5.7 National total Castilla-La Mancha 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 3.2 National total Castilla-La Mancha 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 2.4 National total Castilla-La Mancha 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.2 National total Castilla-La Mancha 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 5.1 National total Castilla-La Mancha 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 7.1 National total Castilla-La Mancha 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 5.2 National total Castilla-La Mancha 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 8.8 National total Castilla-La Mancha 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 8.0 National total Castilla-La Mancha 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 7.3 National total Castilla-La Mancha 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 5.8 National total Castilla-La Mancha 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 1.3 National total Castilla-La Mancha 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 11.1 National total Castilla-La Mancha 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 11.3 National total Castilla-La Mancha 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 7.0 National total Castilla-La Mancha 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 9.1 National total Castilla-La Mancha 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 15.6 National total Castilla-La Mancha 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 13.6 National total Castilla-La Mancha 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 12.5 National total Castilla-La Mancha 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 21.1 National total Castilla-La Mancha 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 11.4 National total Castilla-La Mancha 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 1.9 National total Castilla-La Mancha 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 2.4 National total Castilla-La Mancha 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.1 National total Castilla-La Mancha 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 2.1 National total Castilla-La Mancha 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 16.8 National total Castilla-La Mancha 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 15.6 National total Castilla-La Mancha 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 23.2 National total Castilla-La Mancha 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 15.0 National total Castilla-La Mancha 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 92.4 National total Castilla-La Mancha 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 86.4 National total Castilla-La Mancha 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 91.8 National total Castilla-La Mancha 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 97.8 National total Castilla-La Mancha 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 44.2 National total Castilla-La Mancha 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 46.6 National total Castilla-La Mancha 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 31.6 National total Castilla-La Mancha 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 50.2 National total Castilla-La Mancha 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 46.0 National total Castilla-La Mancha 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 46.4 National total Castilla-La Mancha 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 34.0 National total Castilla-La Mancha 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 53.2 National total Castilla-La Mancha 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 8.7 National total Castilla-La Mancha 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 7.7 National total Castilla-La Mancha 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 3.6 National total Castilla-La Mancha 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 12.7 National total Castilla-La Mancha 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 15.9 National total Castilla-La Mancha 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 15.5 National total Castilla-La Mancha 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 11.7 National total Castilla-La Mancha 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 18.9 National total Castilla-La Mancha 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 60.7 National total Castilla-La Mancha 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 64.5 National total Castilla-La Mancha 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 58.7 National total Castilla-La Mancha 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 58.5 National total Castilla-La Mancha 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 60.6 National total Castilla-La Mancha 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 65.4 National total Castilla-La Mancha 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 52.1 National total Castilla-La Mancha 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 60.0 National total Castilla-La Mancha 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 34.8 National total Castilla-La Mancha 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 44.2 National total Castilla-La Mancha 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 28.1 National total Castilla-La Mancha 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 29.7 National total Castilla-La Mancha 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 41.1 National total Castilla-La Mancha 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 45.4 National total Castilla-La Mancha 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 31.6 National total Castilla-La Mancha 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 41.2 National total Castilla-La Mancha 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 23.2 National total Castilla-La Mancha 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 16.6 National total Castilla-La Mancha 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 7.7 National total Castilla-La Mancha 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 34.3 National total Castilla-La Mancha 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 6.2 National total Castilla-La Mancha 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 8.7 National total Castilla-La Mancha 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 2.7 National total Castilla-La Mancha 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 5.7 National total Castilla-La Mancha 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 47.5 National total Castilla-La Mancha 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 49.9 National total Castilla-La Mancha 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 48.4 National total Castilla-La Mancha 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 45.1 National total Castilla-La Mancha 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 29.3 National total Castilla-La Mancha 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 28.6 National total Castilla-La Mancha 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 30.0 National total Castilla-La Mancha 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 29.6 National total Castilla-La Mancha 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 58.7 National total Castilla-La Mancha 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 60.7 National total Castilla-La Mancha 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 54.5 National total Castilla-La Mancha 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 58.9 National total Castilla-La Mancha 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 25.1 National total Castilla-La Mancha 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 27.9 National total Castilla-La Mancha 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 12.4 National total Castilla-La Mancha 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 28.4 National total Castilla-La Mancha 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 24.0 National total Castilla-La Mancha 29 % of companies that had some computer application for managing client information (CRM tools) Industry 23.5 National total Castilla-La Mancha 29 % of companies that had some computer application for managing client information (CRM tools) Construction 12.8 National total Castilla-La Mancha 29 % of companies that had some computer application for managing client information (CRM tools) Services 29.1 National total Castilla-La Mancha 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 21.8 National total Castilla-La Mancha 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 21.6 National total Castilla-La Mancha 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 6.4 National total Castilla-La Mancha 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 28.6 National total Castilla-La Mancha 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 20.1 National total Castilla-La Mancha 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 20.4 National total Castilla-La Mancha 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 8.3 National total Castilla-La Mancha 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 24.8 National total Cataluña 1.1 % of companies that had computers Total Companies 99.3 National total Cataluña 1.1 % of companies that had computers Industry 99.9 National total Cataluña 1.1 % of companies that had computers Construction 99.1 National total Cataluña 1.1 % of companies that had computers Services 99.0 National total Cataluña 1.2 % of companies that had a Local Area Network (LAN) Total Companies 87.7 National total Cataluña 1.2 % of companies that had a Local Area Network (LAN) Industry 88.9 National total Cataluña 1.2 % of companies that had a Local Area Network (LAN) Construction 82.5 National total Cataluña 1.2 % of companies that had a Local Area Network (LAN) Services 88.1 National total Cataluña 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 56.6 National total Cataluña 1.3 % of companies that had a 'wireless' Local Area Network Industry 59.4 National total Cataluña 1.3 % of companies that had a 'wireless' Local Area Network Construction 38.9 National total Cataluña 1.3 % of companies that had a 'wireless' Local Area Network Services 58.7 National total Cataluña 1.4 % of companies that had an Internet connection Total Companies 98.3 National total Cataluña 1.4 % of companies that had an Internet connection Industry 99.1 National total Cataluña 1.4 % of companies that had an Internet connection Construction 98.0 National total Cataluña 1.4 % of companies that had an Internet connection Services 97.9 National total Cataluña 1.5 % of companies that had Mobile telephones Total Companies 95.0 National total Cataluña 1.5 % of companies that had Mobile telephones Industry 95.1 National total Cataluña 1.5 % of companies that had Mobile telephones Construction 99.3 National total Cataluña 1.5 % of companies that had Mobile telephones Services 94.0 National total Cataluña 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 35.6 National total Cataluña 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 27.6 National total Cataluña 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 26.5 National total Cataluña 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 41.4 National total Cataluña 1.7 % of companies that had electronic mail (e-mail) Total Companies 97.9 National total Cataluña 1.7 % of companies that had electronic mail (e-mail) Industry 99.1 National total Cataluña 1.7 % of companies that had electronic mail (e-mail) Construction 98.0 National total Cataluña 1.7 % of companies that had electronic mail (e-mail) Services 97.3 National total Cataluña 2.1 % of personnel that uses computers at least once a week Total Companies 58.3 National total Cataluña 2.1 % of personnel that uses computers at least once a week Industry 52.7 National total Cataluña 2.1 % of personnel that uses computers at least once a week Construction 45.0 National total Cataluña 2.1 % of personnel that uses computers at least once a week Services 63.4 National total Cataluña 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 49.9 National total Cataluña 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 41.3 National total Cataluña 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 42.9 National total Cataluña 2.2 % of personnel that uses Internet-connected computers at least once a week Services 56.2 National total Cataluña 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 17.1 National total Cataluña 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 15.2 National total Cataluña 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 21.3 National total Cataluña 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 17.8 National total Cataluña 3 % of companies that used some type of open source software Total Companies 69.0 National total Cataluña 3 % of companies that used some type of open source software Industry 67.2 National total Cataluña 3 % of companies that used some type of open source software Construction 74.9 National total Cataluña 3 % of companies that used some type of open source software Services 68.7 National total Cataluña 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 29.5 National total Cataluña 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 28.0 National total Cataluña 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 28.2 National total Cataluña 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 30.4 National total Cataluña 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 67.2 National total Cataluña 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 64.8 National total Cataluña 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 74.9 National total Cataluña 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 66.9 National total Cataluña 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 47.2 National total Cataluña 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 45.7 National total Cataluña 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 48.4 National total Cataluña 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 47.8 National total Cataluña 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 24.1 National total Cataluña 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 20.3 National total Cataluña 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 15.8 National total Cataluña 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 27.8 National total Cataluña 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 23.6 National total Cataluña 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 27.3 National total Cataluña 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 10.9 National total Cataluña 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 24.3 National total Cataluña 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 27.3 National total Cataluña 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 25.0 National total Cataluña 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 17.8 National total Cataluña 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 30.3 National total Cataluña 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 16.0 National total Cataluña 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 15.6 National total Cataluña 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 19.9 National total Cataluña 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 15.4 National total Cataluña 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 16.5 National total Cataluña 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 17.5 National total Cataluña 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 3.6 National total Cataluña 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 18.6 National total Cataluña 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 14.2 National total Cataluña 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 14.6 National total Cataluña 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 13.3 National total Cataluña 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 14.2 National total Cataluña 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 11.3 National total Cataluña 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 11.7 National total Cataluña 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 8.6 National total Cataluña 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 11.7 National total Cataluña 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 14.6 National total Cataluña 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 16.0 National total Cataluña 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 8.2 National total Cataluña 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 15.2 National total Cataluña 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 6.2 National total Cataluña 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 7.4 National total Cataluña 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 1.6 National total Cataluña 4.6 % of companies that did not use open source software due to the following reasons: Other Services 6.5 National total Cataluña 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 70.3 National total Cataluña 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 72.8 National total Cataluña 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 54.7 National total Cataluña 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 72.2 National total Cataluña 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 22.1 National total Cataluña 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 22.4 National total Cataluña 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 14.3 National total Cataluña 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 23.5 National total Cataluña 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 53.4 National total Cataluña 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 55.0 National total Cataluña 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 17.6 National total Cataluña 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 57.1 National total Cataluña 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 94.4 National total Cataluña 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 93.8 National total Cataluña 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 100.0 National total Cataluña 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 94.1 National total Cataluña 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 27.3 National total Cataluña 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 25.1 National total Cataluña 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 47.3 National total Cataluña 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 27.4 National total Cataluña 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 30.2 National total Cataluña 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 24.1 National total Cataluña 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 19.7 National total Cataluña 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 35.5 National total Cataluña 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 9.1 National total Cataluña 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 7.1 National total Cataluña 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 0.2 National total Cataluña 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 12.0 National total Cataluña 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.9 National total Cataluña 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 99.8 National total Cataluña 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Cataluña 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 100.0 National total Cataluña 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 98.8 National total Cataluña 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 99.4 National total Cataluña 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 95.1 National total Cataluña 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 99.3 National total Cataluña 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 91.6 National total Cataluña 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 89.9 National total Cataluña 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 94.3 National total Cataluña 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 92.0 National total Cataluña 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 27.4 National total Cataluña 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 22.9 National total Cataluña 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 13.1 National total Cataluña 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 32.6 National total Cataluña 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 8.1 National total Cataluña 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 13.4 National total Cataluña 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 4.9 National total Cataluña 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 6.0 National total Cataluña 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 79.1 National total Cataluña 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 77.6 National total Cataluña 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 86.0 National total Cataluña 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 78.5 National total Cataluña 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 59.1 National total Cataluña 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 57.0 National total Cataluña 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 56.2 National total Cataluña 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 60.8 National total Cataluña 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 73.0 National total Cataluña 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 72.8 National total Cataluña 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 69.1 National total Cataluña 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 73.8 National total Cataluña 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 26.8 National total Cataluña 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 24.3 National total Cataluña 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 25.5 National total Cataluña 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 28.3 National total Cataluña 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.1 National total Cataluña 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.2 National total Cataluña 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Cataluña 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.0 National total Cataluña 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 55.6 National total Cataluña 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 65.5 National total Cataluña 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 43.9 National total Cataluña 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 52.9 National total Cataluña 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 26.8 National total Cataluña 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 19.2 National total Cataluña 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 46.2 National total Cataluña 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 26.7 National total Cataluña 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 10.0 National total Cataluña 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 9.1 National total Cataluña 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 7.7 National total Cataluña 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 11.0 National total Cataluña 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 7.5 National total Cataluña 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 6.0 National total Cataluña 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 2.1 National total Cataluña 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 9.4 National total Cataluña 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 97.1 National total Cataluña 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 97.5 National total Cataluña 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 95.1 National total Cataluña 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 97.3 National total Cataluña 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 89.7 National total Cataluña 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 90.7 National total Cataluña 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 92.6 National total Cataluña 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 88.6 National total Cataluña 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 41.3 National total Cataluña 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 41.4 National total Cataluña 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 25.8 National total Cataluña 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 44.5 National total Cataluña 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 50.9 National total Cataluña 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 53.0 National total Cataluña 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 21.5 National total Cataluña 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 55.7 National total Cataluña 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 51.3 National total Cataluña 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 49.9 National total Cataluña 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 38.2 National total Cataluña 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 54.6 National total Cataluña 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 91.9 National total Cataluña 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 94.3 National total Cataluña 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 87.0 National total Cataluña 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 91.6 National total Cataluña 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 57.8 National total Cataluña 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 58.6 National total Cataluña 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 56.8 National total Cataluña 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 57.5 National total Cataluña 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 45.7 National total Cataluña 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 45.6 National total Cataluña 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 40.6 National total Cataluña 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 46.7 National total Cataluña 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 52.9 National total Cataluña 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 54.0 National total Cataluña 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 49.2 National total Cataluña 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 53.1 National total Cataluña 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 91.4 National total Cataluña 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 92.5 National total Cataluña 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 89.0 National total Cataluña 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 91.2 National total Cataluña 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 78.1 National total Cataluña 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 79.3 National total Cataluña 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 74.8 National total Cataluña 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 78.2 National total Cataluña 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 90.9 National total Cataluña 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 93.1 National total Cataluña 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 97.9 National total Cataluña 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 88.4 National total Cataluña 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 55.8 National total Cataluña 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 55.4 National total Cataluña 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 52.5 National total Cataluña 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 56.6 National total Cataluña 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 38.4 National total Cataluña 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 31.2 National total Cataluña 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 39.3 National total Cataluña 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 42.0 National total Cataluña 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 3.7 National total Cataluña 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 2.6 National total Cataluña 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 0.8 National total Cataluña 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 4.9 National total Cataluña 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 75.2 National total Cataluña 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 77.4 National total Cataluña 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 68.9 National total Cataluña 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 75.3 National total Cataluña 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 89.3 National total Cataluña 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 93.0 National total Cataluña 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 87.7 National total Cataluña 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 87.6 National total Cataluña 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 49.7 National total Cataluña 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 50.7 National total Cataluña 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 47.4 National total Cataluña 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 49.6 National total Cataluña 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 32.2 National total Cataluña 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 20.4 National total Cataluña 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 40.2 National total Cataluña 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 36.9 National total Cataluña 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 2.7 National total Cataluña 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 2.2 National total Cataluña 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 0.1 National total Cataluña 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 3.4 National total Cataluña 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 67.1 National total Cataluña 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 72.6 National total Cataluña 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 62.8 National total Cataluña 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 65.1 National total Cataluña 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 89.0 National total Cataluña 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 89.2 National total Cataluña 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 87.9 National total Cataluña 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 89.2 National total Cataluña 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 45.0 National total Cataluña 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 48.8 National total Cataluña 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 35.1 National total Cataluña 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 44.7 National total Cataluña 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 22.7 National total Cataluña 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 14.1 National total Cataluña 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 26.2 National total Cataluña 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 27.0 National total Cataluña 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 4.9 National total Cataluña 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 5.1 National total Cataluña 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 1.4 National total Cataluña 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 5.4 National total Cataluña 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 75.5 National total Cataluña 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 79.2 National total Cataluña 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 62.4 National total Cataluña 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 76.2 National total Cataluña 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 96.0 National total Cataluña 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 94.5 National total Cataluña 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 99.9 National total Cataluña 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 96.2 National total Cataluña 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 31.3 National total Cataluña 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 33.9 National total Cataluña 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 21.6 National total Cataluña 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 31.5 National total Cataluña 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 17.8 National total Cataluña 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 12.6 National total Cataluña 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 5.6 National total Cataluña 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 22.6 National total Cataluña 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 3.1 National total Cataluña 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 3.6 National total Cataluña 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 0.9 National total Cataluña 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 3.2 National total Cataluña 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 52.8 National total Cataluña 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 54.2 National total Cataluña 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 50.7 National total Cataluña 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 52.5 National total Cataluña 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 92.4 National total Cataluña 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 90.9 National total Cataluña 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 99.9 National total Cataluña 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 91.7 National total Cataluña 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 23.2 National total Cataluña 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 26.2 National total Cataluña 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 13.5 National total Cataluña 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 23.6 National total Cataluña 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 8.4 National total Cataluña 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 9.8 National total Cataluña 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 5.6 National total Cataluña 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 8.2 National total Cataluña 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 7.0 National total Cataluña 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 8.0 National total Cataluña 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 0.1 National total Cataluña 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 7.8 National total Cataluña 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 18.2 National total Cataluña 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 12.4 National total Cataluña 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 28.2 National total Cataluña 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 19.2 National total Cataluña 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 4.9 National total Cataluña 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 2.6 National total Cataluña 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 5.4 National total Cataluña 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 6.0 National total Cataluña 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.7 National total Cataluña 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.5 National total Cataluña 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.1 National total Cataluña 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 1.0 National total Cataluña 14 % of companies with an Internet connection and a website (3) Total Companies 75.2 National total Cataluña 14 % of companies with an Internet connection and a website (3) Industry 77.8 National total Cataluña 14 % of companies with an Internet connection and a website (3) Construction 55.4 National total Cataluña 14 % of companies with an Internet connection and a website (3) Services 77.9 National total Cataluña 14.1 Services available on the website: Company introduction (4) Total Companies 93.8 National total Cataluña 14.1 Services available on the website: Company introduction (4) Industry 94.4 National total Cataluña 14.1 Services available on the website: Company introduction (4) Construction 90.1 National total Cataluña 14.1 Services available on the website: Company introduction (4) Services 94.0 National total Cataluña 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 63.4 National total Cataluña 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 57.9 National total Cataluña 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 50.7 National total Cataluña 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 68.1 National total Cataluña 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 56.6 National total Cataluña 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 56.5 National total Cataluña 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 16.9 National total Cataluña 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 62.4 National total Cataluña 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 4.8 National total Cataluña 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 5.4 National total Cataluña 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.1 National total Cataluña 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 5.2 National total Cataluña 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 15.1 National total Cataluña 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 6.6 National total Cataluña 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.2 National total Cataluña 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 21.7 National total Cataluña 14.6 Services available on the website: Online payments (4) Total Companies 10.0 National total Cataluña 14.6 Services available on the website: Online payments (4) Industry 5.3 National total Cataluña 14.6 Services available on the website: Online payments (4) Construction 1.9 National total Cataluña 14.6 Services available on the website: Online payments (4) Services 13.5 National total Cataluña 14.7 Services available on the website: Online order tracking (4) Total Companies 10.2 National total Cataluña 14.7 Services available on the website: Online order tracking (4) Industry 5.4 National total Cataluña 14.7 Services available on the website: Online order tracking (4) Construction 3.9 National total Cataluña 14.7 Services available on the website: Online order tracking (4) Services 13.5 National total Cataluña 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 7.1 National total Cataluña 14.8 Services available on the website: Website personalisation for regular users (4) Industry 6.4 National total Cataluña 14.8 Services available on the website: Website personalisation for regular users (4) Construction 5.7 National total Cataluña 14.8 Services available on the website: Website personalisation for regular users (4) Services 7.6 National total Cataluña 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 21.0 National total Cataluña 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 16.0 National total Cataluña 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 12.8 National total Cataluña 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 24.7 National total Cataluña 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 74.1 National total Cataluña 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 74.5 National total Cataluña 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 77.3 National total Cataluña 15 % of companies that used a digital signature in any communication sent from their company (3) Services 73.3 National total Cataluña 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 23.2 National total Cataluña 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 23.8 National total Cataluña 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 7.1 National total Cataluña 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 26.4 National total Cataluña 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 98.9 National total Cataluña 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 99.7 National total Cataluña 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Cataluña 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 98.2 National total Cataluña 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 31.8 National total Cataluña 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 25.6 National total Cataluña 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 21.8 National total Cataluña 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 37.0 National total Cataluña 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 16.2 National total Cataluña 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 12.1 National total Cataluña 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 6.2 National total Cataluña 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 20.3 National total Cataluña 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 18.0 National total Cataluña 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 16.5 National total Cataluña 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 9.8 National total Cataluña 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 20.4 National total Cataluña 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 5.9 National total Cataluña 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 3.7 National total Cataluña 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 5.2 National total Cataluña 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 7.2 National total Cataluña 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 48.2 National total Cataluña 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 51.6 National total Cataluña 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 59.5 National total Cataluña 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 44.1 National total Cataluña 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 25.5 National total Cataluña 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 20.7 National total Cataluña 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 13.1 National total Cataluña 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 30.4 National total Cataluña 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 19.6 National total Cataluña 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 13.7 National total Cataluña 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 7.2 National total Cataluña 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 25.2 National total Cataluña 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 10.1 National total Cataluña 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 6.8 National total Cataluña 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 0.3 National total Cataluña 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 13.9 National total Cataluña 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 9.8 National total Cataluña 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 5.2 National total Cataluña 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 11.0 National total Cataluña 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 12.0 National total Cataluña 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 7.0 National total Cataluña 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 5.0 National total Cataluña 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.1 National total Cataluña 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 9.4 National total Cataluña 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 11.7 National total Cataluña 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 8.2 National total Cataluña 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 12.5 National total Cataluña 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 13.3 National total Cataluña 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 10.6 National total Cataluña 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 8.8 National total Cataluña 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 5.0 National total Cataluña 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 12.7 National total Cataluña 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 12.6 National total Cataluña 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 6.6 National total Cataluña 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 9.9 National total Cataluña 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 16.2 National total Cataluña 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 19.0 National total Cataluña 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 19.3 National total Cataluña 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 12.8 National total Cataluña 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 20.2 National total Cataluña 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 1.1 National total Cataluña 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 1.7 National total Cataluña 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.0 National total Cataluña 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 0.9 National total Cataluña 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 24.1 National total Cataluña 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 20.9 National total Cataluña 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 21.3 National total Cataluña 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 26.3 National total Cataluña 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 83.9 National total Cataluña 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 82.4 National total Cataluña 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 88.8 National total Cataluña 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 83.8 National total Cataluña 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 54.9 National total Cataluña 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 46.0 National total Cataluña 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 27.6 National total Cataluña 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 63.0 National total Cataluña 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 49.7 National total Cataluña 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 39.5 National total Cataluña 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 43.8 National total Cataluña 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 54.8 National total Cataluña 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 18.7 National total Cataluña 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 14.9 National total Cataluña 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 4.0 National total Cataluña 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 22.7 National total Cataluña 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 20.4 National total Cataluña 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 24.2 National total Cataluña 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 15.0 National total Cataluña 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 19.8 National total Cataluña 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 61.3 National total Cataluña 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 61.3 National total Cataluña 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 75.3 National total Cataluña 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 58.2 National total Cataluña 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 50.0 National total Cataluña 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 53.0 National total Cataluña 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 48.1 National total Cataluña 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 48.8 National total Cataluña 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 35.8 National total Cataluña 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 32.6 National total Cataluña 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 44.0 National total Cataluña 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 35.9 National total Cataluña 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 40.0 National total Cataluña 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 40.1 National total Cataluña 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 35.4 National total Cataluña 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 40.9 National total Cataluña 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 22.0 National total Cataluña 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 20.9 National total Cataluña 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 29.9 National total Cataluña 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 20.8 National total Cataluña 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 7.4 National total Cataluña 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 7.0 National total Cataluña 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 2.4 National total Cataluña 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 8.6 National total Cataluña 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 61.8 National total Cataluña 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 56.2 National total Cataluña 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 77.1 National total Cataluña 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 61.5 National total Cataluña 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 25.3 National total Cataluña 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 33.1 National total Cataluña 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 23.4 National total Cataluña 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 21.7 National total Cataluña 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 75.7 National total Cataluña 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 74.7 National total Cataluña 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 88.4 National total Cataluña 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 73.7 National total Cataluña 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 39.4 National total Cataluña 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 45.7 National total Cataluña 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 25.4 National total Cataluña 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 39.0 National total Cataluña 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 34.2 National total Cataluña 29 % of companies that had some computer application for managing client information (CRM tools) Industry 33.2 National total Cataluña 29 % of companies that had some computer application for managing client information (CRM tools) Construction 12.8 National total Cataluña 29 % of companies that had some computer application for managing client information (CRM tools) Services 39.1 National total Cataluña 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 32.3 National total Cataluña 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 30.7 National total Cataluña 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 12.2 National total Cataluña 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 37.1 National total Cataluña 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 27.3 National total Cataluña 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 27.8 National total Cataluña 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 5.8 National total Cataluña 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 31.5 National total Comunitat Valenciana 1.1 % of companies that had computers Total Companies 99.2 National total Comunitat Valenciana 1.1 % of companies that had computers Industry 98.5 National total Comunitat Valenciana 1.1 % of companies that had computers Construction 98.9 National total Comunitat Valenciana 1.1 % of companies that had computers Services 99.7 National total Comunitat Valenciana 1.2 % of companies that had a Local Area Network (LAN) Total Companies 85.0 National total Comunitat Valenciana 1.2 % of companies that had a Local Area Network (LAN) Industry 84.9 National total Comunitat Valenciana 1.2 % of companies that had a Local Area Network (LAN) Construction 72.9 National total Comunitat Valenciana 1.2 % of companies that had a Local Area Network (LAN) Services 87.9 National total Comunitat Valenciana 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 52.5 National total Comunitat Valenciana 1.3 % of companies that had a 'wireless' Local Area Network Industry 49.3 National total Comunitat Valenciana 1.3 % of companies that had a 'wireless' Local Area Network Construction 40.2 National total Comunitat Valenciana 1.3 % of companies that had a 'wireless' Local Area Network Services 57.4 National total Comunitat Valenciana 1.4 % of companies that had an Internet connection Total Companies 98.7 National total Comunitat Valenciana 1.4 % of companies that had an Internet connection Industry 97.5 National total Comunitat Valenciana 1.4 % of companies that had an Internet connection Construction 98.9 National total Comunitat Valenciana 1.4 % of companies that had an Internet connection Services 99.5 National total Comunitat Valenciana 1.5 % of companies that had Mobile telephones Total Companies 96.9 National total Comunitat Valenciana 1.5 % of companies that had Mobile telephones Industry 97.2 National total Comunitat Valenciana 1.5 % of companies that had Mobile telephones Construction 100.0 National total Comunitat Valenciana 1.5 % of companies that had Mobile telephones Services 96.0 National total Comunitat Valenciana 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 34.9 National total Comunitat Valenciana 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 22.3 National total Comunitat Valenciana 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 23.5 National total Comunitat Valenciana 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 45.7 National total Comunitat Valenciana 1.7 % of companies that had electronic mail (e-mail) Total Companies 98.6 National total Comunitat Valenciana 1.7 % of companies that had electronic mail (e-mail) Industry 97.5 National total Comunitat Valenciana 1.7 % of companies that had electronic mail (e-mail) Construction 98.9 National total Comunitat Valenciana 1.7 % of companies that had electronic mail (e-mail) Services 99.3 National total Comunitat Valenciana 2.1 % of personnel that uses computers at least once a week Total Companies 53.9 National total Comunitat Valenciana 2.1 % of personnel that uses computers at least once a week Industry 40.9 National total Comunitat Valenciana 2.1 % of personnel that uses computers at least once a week Construction 36.5 National total Comunitat Valenciana 2.1 % of personnel that uses computers at least once a week Services 62.4 National total Comunitat Valenciana 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 46.1 National total Comunitat Valenciana 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 31.1 National total Comunitat Valenciana 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 34.6 National total Comunitat Valenciana 2.2 % of personnel that uses Internet-connected computers at least once a week Services 55.0 National total Comunitat Valenciana 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 10.3 National total Comunitat Valenciana 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 8.6 National total Comunitat Valenciana 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 15.9 National total Comunitat Valenciana 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 10.5 National total Comunitat Valenciana 3 % of companies that used some type of open source software Total Companies 73.8 National total Comunitat Valenciana 3 % of companies that used some type of open source software Industry 69.4 National total Comunitat Valenciana 3 % of companies that used some type of open source software Construction 66.2 National total Comunitat Valenciana 3 % of companies that used some type of open source software Services 78.5 National total Comunitat Valenciana 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 32.5 National total Comunitat Valenciana 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 32.7 National total Comunitat Valenciana 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 16.9 National total Comunitat Valenciana 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 35.9 National total Comunitat Valenciana 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 71.6 National total Comunitat Valenciana 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 67.4 National total Comunitat Valenciana 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 66.2 National total Comunitat Valenciana 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 75.6 National total Comunitat Valenciana 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 53.7 National total Comunitat Valenciana 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 54.6 National total Comunitat Valenciana 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 33.3 National total Comunitat Valenciana 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 58.0 National total Comunitat Valenciana 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 24.0 National total Comunitat Valenciana 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 18.5 National total Comunitat Valenciana 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 12.9 National total Comunitat Valenciana 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 30.1 National total Comunitat Valenciana 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 18.3 National total Comunitat Valenciana 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 16.6 National total Comunitat Valenciana 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 11.2 National total Comunitat Valenciana 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 21.1 National total Comunitat Valenciana 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 31.1 National total Comunitat Valenciana 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 30.8 National total Comunitat Valenciana 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 27.6 National total Comunitat Valenciana 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 32.0 National total Comunitat Valenciana 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 14.2 National total Comunitat Valenciana 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 17.1 National total Comunitat Valenciana 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 21.3 National total Comunitat Valenciana 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 10.5 National total Comunitat Valenciana 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 15.1 National total Comunitat Valenciana 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 16.2 National total Comunitat Valenciana 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 22.9 National total Comunitat Valenciana 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 12.5 National total Comunitat Valenciana 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 11.3 National total Comunitat Valenciana 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 12.9 National total Comunitat Valenciana 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 12.4 National total Comunitat Valenciana 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 10.1 National total Comunitat Valenciana 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 8.9 National total Comunitat Valenciana 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 10.8 National total Comunitat Valenciana 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 4.9 National total Comunitat Valenciana 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 8.7 National total Comunitat Valenciana 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 12.2 National total Comunitat Valenciana 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 14.1 National total Comunitat Valenciana 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 11.4 National total Comunitat Valenciana 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 11.1 National total Comunitat Valenciana 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 3.3 National total Comunitat Valenciana 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 5.3 National total Comunitat Valenciana 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 0.3 National total Comunitat Valenciana 4.6 % of companies that did not use open source software due to the following reasons: Other Services 2.6 National total Comunitat Valenciana 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 65.0 National total Comunitat Valenciana 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 61.8 National total Comunitat Valenciana 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 64.9 National total Comunitat Valenciana 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 67.0 National total Comunitat Valenciana 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 18.2 National total Comunitat Valenciana 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 17.4 National total Comunitat Valenciana 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 15.1 National total Comunitat Valenciana 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 19.3 National total Comunitat Valenciana 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 43.7 National total Comunitat Valenciana 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 54.2 National total Comunitat Valenciana 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 11.1 National total Comunitat Valenciana 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 43.5 National total Comunitat Valenciana 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 91.0 National total Comunitat Valenciana 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 85.3 National total Comunitat Valenciana 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 97.6 National total Comunitat Valenciana 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 93.0 National total Comunitat Valenciana 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 15.4 National total Comunitat Valenciana 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 19.6 National total Comunitat Valenciana 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 15.0 National total Comunitat Valenciana 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 13.8 National total Comunitat Valenciana 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 24.7 National total Comunitat Valenciana 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 17.1 National total Comunitat Valenciana 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 30.2 National total Comunitat Valenciana 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 28.4 National total Comunitat Valenciana 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 9.9 National total Comunitat Valenciana 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 11.0 National total Comunitat Valenciana 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 13.5 National total Comunitat Valenciana 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 8.3 National total Comunitat Valenciana 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.7 National total Comunitat Valenciana 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 99.2 National total Comunitat Valenciana 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Comunitat Valenciana 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 100.0 National total Comunitat Valenciana 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 97.8 National total Comunitat Valenciana 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 95.8 National total Comunitat Valenciana 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 95.2 National total Comunitat Valenciana 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 99.7 National total Comunitat Valenciana 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 92.8 National total Comunitat Valenciana 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 90.7 National total Comunitat Valenciana 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 80.4 National total Comunitat Valenciana 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 97.1 National total Comunitat Valenciana 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 15.9 National total Comunitat Valenciana 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 13.2 National total Comunitat Valenciana 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 25.1 National total Comunitat Valenciana 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 15.5 National total Comunitat Valenciana 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 6.8 National total Comunitat Valenciana 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 8.1 National total Comunitat Valenciana 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 6.5 National total Comunitat Valenciana 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 6.0 National total Comunitat Valenciana 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 75.7 National total Comunitat Valenciana 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 71.6 National total Comunitat Valenciana 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 80.0 National total Comunitat Valenciana 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 77.2 National total Comunitat Valenciana 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 51.1 National total Comunitat Valenciana 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 47.5 National total Comunitat Valenciana 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 48.4 National total Comunitat Valenciana 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 54.0 National total Comunitat Valenciana 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 71.0 National total Comunitat Valenciana 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 67.3 National total Comunitat Valenciana 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 79.5 National total Comunitat Valenciana 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 71.4 National total Comunitat Valenciana 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 22.0 National total Comunitat Valenciana 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 21.0 National total Comunitat Valenciana 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 19.2 National total Comunitat Valenciana 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 23.2 National total Comunitat Valenciana 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.3 National total Comunitat Valenciana 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.8 National total Comunitat Valenciana 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Comunitat Valenciana 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.0 National total Comunitat Valenciana 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 62.2 National total Comunitat Valenciana 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 69.6 National total Comunitat Valenciana 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 53.4 National total Comunitat Valenciana 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 59.5 National total Comunitat Valenciana 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 28.4 National total Comunitat Valenciana 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 23.5 National total Comunitat Valenciana 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 34.5 National total Comunitat Valenciana 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 30.0 National total Comunitat Valenciana 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 5.7 National total Comunitat Valenciana 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 3.2 National total Comunitat Valenciana 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 7.8 National total Comunitat Valenciana 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 6.7 National total Comunitat Valenciana 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 3.5 National total Comunitat Valenciana 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 2.8 National total Comunitat Valenciana 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 4.3 National total Comunitat Valenciana 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 3.7 National total Comunitat Valenciana 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 94.8 National total Comunitat Valenciana 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 94.5 National total Comunitat Valenciana 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 94.2 National total Comunitat Valenciana 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 95.1 National total Comunitat Valenciana 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 92.3 National total Comunitat Valenciana 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 95.9 National total Comunitat Valenciana 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 94.1 National total Comunitat Valenciana 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 89.6 National total Comunitat Valenciana 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 40.4 National total Comunitat Valenciana 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 32.1 National total Comunitat Valenciana 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 47.5 National total Comunitat Valenciana 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 44.0 National total Comunitat Valenciana 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 51.4 National total Comunitat Valenciana 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 48.1 National total Comunitat Valenciana 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 54.7 National total Comunitat Valenciana 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 52.7 National total Comunitat Valenciana 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 53.2 National total Comunitat Valenciana 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 50.6 National total Comunitat Valenciana 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 47.0 National total Comunitat Valenciana 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 56.3 National total Comunitat Valenciana 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 90.4 National total Comunitat Valenciana 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 86.3 National total Comunitat Valenciana 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 95.2 National total Comunitat Valenciana 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 91.8 National total Comunitat Valenciana 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 53.1 National total Comunitat Valenciana 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 43.2 National total Comunitat Valenciana 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 64.4 National total Comunitat Valenciana 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 56.8 National total Comunitat Valenciana 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 34.5 National total Comunitat Valenciana 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 33.2 National total Comunitat Valenciana 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 34.1 National total Comunitat Valenciana 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 35.4 National total Comunitat Valenciana 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 49.1 National total Comunitat Valenciana 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 40.1 National total Comunitat Valenciana 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 63.3 National total Comunitat Valenciana 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 51.6 National total Comunitat Valenciana 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 90.3 National total Comunitat Valenciana 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 85.7 National total Comunitat Valenciana 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 94.8 National total Comunitat Valenciana 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 92.2 National total Comunitat Valenciana 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 77.3 National total Comunitat Valenciana 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 72.9 National total Comunitat Valenciana 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 79.9 National total Comunitat Valenciana 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 79.5 National total Comunitat Valenciana 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 92.2 National total Comunitat Valenciana 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 93.4 National total Comunitat Valenciana 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 85.3 National total Comunitat Valenciana 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 93.2 National total Comunitat Valenciana 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 44.9 National total Comunitat Valenciana 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 34.3 National total Comunitat Valenciana 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 50.9 National total Comunitat Valenciana 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 49.7 National total Comunitat Valenciana 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 28.4 National total Comunitat Valenciana 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 14.8 National total Comunitat Valenciana 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 45.8 National total Comunitat Valenciana 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 32.2 National total Comunitat Valenciana 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 2.4 National total Comunitat Valenciana 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 4.8 National total Comunitat Valenciana 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 0.1 National total Comunitat Valenciana 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 1.5 National total Comunitat Valenciana 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 72.2 National total Comunitat Valenciana 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 68.4 National total Comunitat Valenciana 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 80.3 National total Comunitat Valenciana 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 72.8 National total Comunitat Valenciana 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 88.8 National total Comunitat Valenciana 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 90.3 National total Comunitat Valenciana 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 80.8 National total Comunitat Valenciana 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 89.9 National total Comunitat Valenciana 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 48.2 National total Comunitat Valenciana 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 40.4 National total Comunitat Valenciana 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 55.3 National total Comunitat Valenciana 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 51.1 National total Comunitat Valenciana 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 26.2 National total Comunitat Valenciana 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 13.1 National total Comunitat Valenciana 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 44.7 National total Comunitat Valenciana 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 29.3 National total Comunitat Valenciana 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 3.8 National total Comunitat Valenciana 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 5.4 National total Comunitat Valenciana 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 6.2 National total Comunitat Valenciana 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 2.2 National total Comunitat Valenciana 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 62.2 National total Comunitat Valenciana 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 65.4 National total Comunitat Valenciana 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 57.3 National total Comunitat Valenciana 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 61.3 National total Comunitat Valenciana 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 89.3 National total Comunitat Valenciana 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 87.4 National total Comunitat Valenciana 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 84.5 National total Comunitat Valenciana 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 91.7 National total Comunitat Valenciana 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 34.4 National total Comunitat Valenciana 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 30.9 National total Comunitat Valenciana 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 46.3 National total Comunitat Valenciana 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 34.1 National total Comunitat Valenciana 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 12.8 National total Comunitat Valenciana 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 6.9 National total Comunitat Valenciana 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 25.8 National total Comunitat Valenciana 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 13.9 National total Comunitat Valenciana 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 5.3 National total Comunitat Valenciana 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 7.2 National total Comunitat Valenciana 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 8.6 National total Comunitat Valenciana 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 3.4 National total Comunitat Valenciana 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 70.0 National total Comunitat Valenciana 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 68.6 National total Comunitat Valenciana 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 59.3 National total Comunitat Valenciana 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 73.5 National total Comunitat Valenciana 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 93.8 National total Comunitat Valenciana 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 89.0 National total Comunitat Valenciana 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 91.8 National total Comunitat Valenciana 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 97.0 National total Comunitat Valenciana 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 22.2 National total Comunitat Valenciana 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 19.4 National total Comunitat Valenciana 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 26.1 National total Comunitat Valenciana 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 23.1 National total Comunitat Valenciana 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 7.8 National total Comunitat Valenciana 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 4.5 National total Comunitat Valenciana 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 16.2 National total Comunitat Valenciana 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 8.2 National total Comunitat Valenciana 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 4.9 National total Comunitat Valenciana 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 8.4 National total Comunitat Valenciana 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 8.3 National total Comunitat Valenciana 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 2.2 National total Comunitat Valenciana 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 46.8 National total Comunitat Valenciana 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 52.5 National total Comunitat Valenciana 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 38.5 National total Comunitat Valenciana 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 45.1 National total Comunitat Valenciana 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 87.7 National total Comunitat Valenciana 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 79.7 National total Comunitat Valenciana 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 87.2 National total Comunitat Valenciana 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 93.7 National total Comunitat Valenciana 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 20.6 National total Comunitat Valenciana 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 19.0 National total Comunitat Valenciana 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 20.3 National total Comunitat Valenciana 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 21.9 National total Comunitat Valenciana 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 5.6 National total Comunitat Valenciana 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 2.5 National total Comunitat Valenciana 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 6.4 National total Comunitat Valenciana 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 7.8 National total Comunitat Valenciana 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 12.2 National total Comunitat Valenciana 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 19.7 National total Comunitat Valenciana 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 12.6 National total Comunitat Valenciana 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 6.5 National total Comunitat Valenciana 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 13.6 National total Comunitat Valenciana 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 8.9 National total Comunitat Valenciana 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 26.8 National total Comunitat Valenciana 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 13.5 National total Comunitat Valenciana 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 2.4 National total Comunitat Valenciana 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 1.4 National total Comunitat Valenciana 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 0.1 National total Comunitat Valenciana 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 3.5 National total Comunitat Valenciana 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.6 National total Comunitat Valenciana 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.5 National total Comunitat Valenciana 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.0 National total Comunitat Valenciana 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 0.9 National total Comunitat Valenciana 14 % of companies with an Internet connection and a website (3) Total Companies 71.7 National total Comunitat Valenciana 14 % of companies with an Internet connection and a website (3) Industry 73.5 National total Comunitat Valenciana 14 % of companies with an Internet connection and a website (3) Construction 67.4 National total Comunitat Valenciana 14 % of companies with an Internet connection and a website (3) Services 71.5 National total Comunitat Valenciana 14.1 Services available on the website: Company introduction (4) Total Companies 93.1 National total Comunitat Valenciana 14.1 Services available on the website: Company introduction (4) Industry 94.1 National total Comunitat Valenciana 14.1 Services available on the website: Company introduction (4) Construction 84.8 National total Comunitat Valenciana 14.1 Services available on the website: Company introduction (4) Services 94.2 National total Comunitat Valenciana 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 61.0 National total Comunitat Valenciana 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 62.0 National total Comunitat Valenciana 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 58.0 National total Comunitat Valenciana 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 61.0 National total Comunitat Valenciana 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 59.5 National total Comunitat Valenciana 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 70.4 National total Comunitat Valenciana 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 36.7 National total Comunitat Valenciana 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 57.4 National total Comunitat Valenciana 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 6.2 National total Comunitat Valenciana 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 2.7 National total Comunitat Valenciana 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.3 National total Comunitat Valenciana 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 9.9 National total Comunitat Valenciana 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 15.0 National total Comunitat Valenciana 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 9.0 National total Comunitat Valenciana 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.4 National total Comunitat Valenciana 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 22.2 National total Comunitat Valenciana 14.6 Services available on the website: Online payments (4) Total Companies 6.6 National total Comunitat Valenciana 14.6 Services available on the website: Online payments (4) Industry 5.2 National total Comunitat Valenciana 14.6 Services available on the website: Online payments (4) Construction 0.4 National total Comunitat Valenciana 14.6 Services available on the website: Online payments (4) Services 8.9 National total Comunitat Valenciana 14.7 Services available on the website: Online order tracking (4) Total Companies 10.5 National total Comunitat Valenciana 14.7 Services available on the website: Online order tracking (4) Industry 5.2 National total Comunitat Valenciana 14.7 Services available on the website: Online order tracking (4) Construction 2.8 National total Comunitat Valenciana 14.7 Services available on the website: Online order tracking (4) Services 15.6 National total Comunitat Valenciana 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 8.3 National total Comunitat Valenciana 14.8 Services available on the website: Website personalisation for regular users (4) Industry 6.6 National total Comunitat Valenciana 14.8 Services available on the website: Website personalisation for regular users (4) Construction 10.0 National total Comunitat Valenciana 14.8 Services available on the website: Website personalisation for regular users (4) Services 9.0 National total Comunitat Valenciana 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 17.3 National total Comunitat Valenciana 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 8.9 National total Comunitat Valenciana 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 13.1 National total Comunitat Valenciana 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 23.7 National total Comunitat Valenciana 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 70.9 National total Comunitat Valenciana 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 67.4 National total Comunitat Valenciana 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 63.8 National total Comunitat Valenciana 15 % of companies that used a digital signature in any communication sent from their company (3) Services 74.8 National total Comunitat Valenciana 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 15.1 National total Comunitat Valenciana 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 18.9 National total Comunitat Valenciana 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 1.8 National total Comunitat Valenciana 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 15.5 National total Comunitat Valenciana 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 97.4 National total Comunitat Valenciana 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 95.8 National total Comunitat Valenciana 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Comunitat Valenciana 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 97.9 National total Comunitat Valenciana 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 25.6 National total Comunitat Valenciana 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 19.1 National total Comunitat Valenciana 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 21.6 National total Comunitat Valenciana 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 30.7 National total Comunitat Valenciana 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 12.5 National total Comunitat Valenciana 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 11.0 National total Comunitat Valenciana 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 3.2 National total Comunitat Valenciana 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 15.7 National total Comunitat Valenciana 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 11.9 National total Comunitat Valenciana 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 10.6 National total Comunitat Valenciana 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 3.3 National total Comunitat Valenciana 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 14.8 National total Comunitat Valenciana 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 3.0 National total Comunitat Valenciana 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 1.8 National total Comunitat Valenciana 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 1.2 National total Comunitat Valenciana 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 4.1 National total Comunitat Valenciana 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 53.1 National total Comunitat Valenciana 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 57.5 National total Comunitat Valenciana 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 61.1 National total Comunitat Valenciana 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 48.5 National total Comunitat Valenciana 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 21.4 National total Comunitat Valenciana 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 14.9 National total Comunitat Valenciana 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 21.8 National total Comunitat Valenciana 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 25.4 National total Comunitat Valenciana 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 17.5 National total Comunitat Valenciana 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 11.9 National total Comunitat Valenciana 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 11.0 National total Comunitat Valenciana 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 22.6 National total Comunitat Valenciana 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 10.8 National total Comunitat Valenciana 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 6.1 National total Comunitat Valenciana 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 11.3 National total Comunitat Valenciana 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 13.7 National total Comunitat Valenciana 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 5.9 National total Comunitat Valenciana 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 6.0 National total Comunitat Valenciana 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 1.3 National total Comunitat Valenciana 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 6.9 National total Comunitat Valenciana 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 3.6 National total Comunitat Valenciana 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 3.3 National total Comunitat Valenciana 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 1.6 National total Comunitat Valenciana 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 4.2 National total Comunitat Valenciana 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 7.6 National total Comunitat Valenciana 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 3.9 National total Comunitat Valenciana 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 1.9 National total Comunitat Valenciana 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 11.3 National total Comunitat Valenciana 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 6.2 National total Comunitat Valenciana 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 4.3 National total Comunitat Valenciana 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 3.5 National total Comunitat Valenciana 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 8.1 National total Comunitat Valenciana 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 9.8 National total Comunitat Valenciana 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 5.6 National total Comunitat Valenciana 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 4.1 National total Comunitat Valenciana 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 13.8 National total Comunitat Valenciana 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 15.5 National total Comunitat Valenciana 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 13.1 National total Comunitat Valenciana 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 17.9 National total Comunitat Valenciana 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 16.4 National total Comunitat Valenciana 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 2.0 National total Comunitat Valenciana 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 1.6 National total Comunitat Valenciana 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.5 National total Comunitat Valenciana 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 2.5 National total Comunitat Valenciana 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 17.3 National total Comunitat Valenciana 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 16.8 National total Comunitat Valenciana 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 11.6 National total Comunitat Valenciana 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 19.0 National total Comunitat Valenciana 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 88.2 National total Comunitat Valenciana 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 84.8 National total Comunitat Valenciana 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 96.3 National total Comunitat Valenciana 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 89.0 National total Comunitat Valenciana 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 49.1 National total Comunitat Valenciana 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 45.0 National total Comunitat Valenciana 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 68.2 National total Comunitat Valenciana 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 48.6 National total Comunitat Valenciana 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 43.3 National total Comunitat Valenciana 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 39.3 National total Comunitat Valenciana 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 10.8 National total Comunitat Valenciana 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 50.2 National total Comunitat Valenciana 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 15.0 National total Comunitat Valenciana 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 9.8 National total Comunitat Valenciana 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 0.0 National total Comunitat Valenciana 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 20.0 National total Comunitat Valenciana 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 15.3 National total Comunitat Valenciana 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 11.6 National total Comunitat Valenciana 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 6.5 National total Comunitat Valenciana 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 18.6 National total Comunitat Valenciana 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 64.3 National total Comunitat Valenciana 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 72.5 National total Comunitat Valenciana 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 56.4 National total Comunitat Valenciana 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 61.0 National total Comunitat Valenciana 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 55.2 National total Comunitat Valenciana 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 55.8 National total Comunitat Valenciana 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 56.6 National total Comunitat Valenciana 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 54.5 National total Comunitat Valenciana 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 31.1 National total Comunitat Valenciana 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 31.8 National total Comunitat Valenciana 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 28.5 National total Comunitat Valenciana 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 31.4 National total Comunitat Valenciana 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 37.2 National total Comunitat Valenciana 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 39.6 National total Comunitat Valenciana 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 24.5 National total Comunitat Valenciana 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 38.9 National total Comunitat Valenciana 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 19.5 National total Comunitat Valenciana 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 23.9 National total Comunitat Valenciana 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 6.3 National total Comunitat Valenciana 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 19.9 National total Comunitat Valenciana 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 5.8 National total Comunitat Valenciana 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 4.7 National total Comunitat Valenciana 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 1.3 National total Comunitat Valenciana 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 7.6 National total Comunitat Valenciana 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 52.1 National total Comunitat Valenciana 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 43.0 National total Comunitat Valenciana 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 47.1 National total Comunitat Valenciana 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 59.3 National total Comunitat Valenciana 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 26.4 National total Comunitat Valenciana 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 29.0 National total Comunitat Valenciana 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 17.3 National total Comunitat Valenciana 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 26.8 National total Comunitat Valenciana 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 76.4 National total Comunitat Valenciana 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 73.0 National total Comunitat Valenciana 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 76.3 National total Comunitat Valenciana 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 78.7 National total Comunitat Valenciana 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 33.1 National total Comunitat Valenciana 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 32.9 National total Comunitat Valenciana 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 30.0 National total Comunitat Valenciana 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 33.9 National total Comunitat Valenciana 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 30.1 National total Comunitat Valenciana 29 % of companies that had some computer application for managing client information (CRM tools) Industry 23.4 National total Comunitat Valenciana 29 % of companies that had some computer application for managing client information (CRM tools) Construction 26.7 National total Comunitat Valenciana 29 % of companies that had some computer application for managing client information (CRM tools) Services 35.3 National total Comunitat Valenciana 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 26.8 National total Comunitat Valenciana 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 22.1 National total Comunitat Valenciana 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 25.7 National total Comunitat Valenciana 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 30.0 National total Comunitat Valenciana 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 24.0 National total Comunitat Valenciana 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 16.9 National total Comunitat Valenciana 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 20.6 National total Comunitat Valenciana 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 29.5 National total Extremadura 1.1 % of companies that had computers Total Companies 96.3 National total Extremadura 1.1 % of companies that had computers Industry 100.0 National total Extremadura 1.1 % of companies that had computers Construction 95.8 National total Extremadura 1.1 % of companies that had computers Services 94.8 National total Extremadura 1.2 % of companies that had a Local Area Network (LAN) Total Companies 74.8 National total Extremadura 1.2 % of companies that had a Local Area Network (LAN) Industry 88.3 National total Extremadura 1.2 % of companies that had a Local Area Network (LAN) Construction 55.4 National total Extremadura 1.2 % of companies that had a Local Area Network (LAN) Services 76.9 National total Extremadura 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 45.1 National total Extremadura 1.3 % of companies that had a 'wireless' Local Area Network Industry 57.9 National total Extremadura 1.3 % of companies that had a 'wireless' Local Area Network Construction 41.5 National total Extremadura 1.3 % of companies that had a 'wireless' Local Area Network Services 40.6 National total Extremadura 1.4 % of companies that had an Internet connection Total Companies 96.2 National total Extremadura 1.4 % of companies that had an Internet connection Industry 100.0 National total Extremadura 1.4 % of companies that had an Internet connection Construction 95.2 National total Extremadura 1.4 % of companies that had an Internet connection Services 94.8 National total Extremadura 1.5 % of companies that had Mobile telephones Total Companies 95.2 National total Extremadura 1.5 % of companies that had Mobile telephones Industry 96.9 National total Extremadura 1.5 % of companies that had Mobile telephones Construction 95.8 National total Extremadura 1.5 % of companies that had Mobile telephones Services 94.1 National total Extremadura 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 35.0 National total Extremadura 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 29.3 National total Extremadura 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 22.8 National total Extremadura 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 43.0 National total Extremadura 1.7 % of companies that had electronic mail (e-mail) Total Companies 96.2 National total Extremadura 1.7 % of companies that had electronic mail (e-mail) Industry 100.0 National total Extremadura 1.7 % of companies that had electronic mail (e-mail) Construction 95.2 National total Extremadura 1.7 % of companies that had electronic mail (e-mail) Services 94.8 National total Extremadura 2.1 % of personnel that uses computers at least once a week Total Companies 40.5 National total Extremadura 2.1 % of personnel that uses computers at least once a week Industry 37.8 National total Extremadura 2.1 % of personnel that uses computers at least once a week Construction 25.2 National total Extremadura 2.1 % of personnel that uses computers at least once a week Services 46.5 National total Extremadura 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 35.5 National total Extremadura 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 30.6 National total Extremadura 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 23.5 National total Extremadura 2.2 % of personnel that uses Internet-connected computers at least once a week Services 41.6 National total Extremadura 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 9.4 National total Extremadura 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 7.9 National total Extremadura 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 9.9 National total Extremadura 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 10.1 National total Extremadura 3 % of companies that used some type of open source software Total Companies 70.1 National total Extremadura 3 % of companies that used some type of open source software Industry 75.0 National total Extremadura 3 % of companies that used some type of open source software Construction 74.6 National total Extremadura 3 % of companies that used some type of open source software Services 65.9 National total Extremadura 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 18.1 National total Extremadura 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 23.3 National total Extremadura 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 10.4 National total Extremadura 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 19.1 National total Extremadura 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 68.4 National total Extremadura 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 74.2 National total Extremadura 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 74.6 National total Extremadura 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 63.0 National total Extremadura 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 52.7 National total Extremadura 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 48.9 National total Extremadura 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 48.0 National total Extremadura 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 56.5 National total Extremadura 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 14.5 National total Extremadura 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 14.9 National total Extremadura 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 2.4 National total Extremadura 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 19.5 National total Extremadura 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 12.0 National total Extremadura 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 4.9 National total Extremadura 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 5.5 National total Extremadura 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 18.1 National total Extremadura 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 21.3 National total Extremadura 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 22.1 National total Extremadura 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 17.8 National total Extremadura 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 22.4 National total Extremadura 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 18.1 National total Extremadura 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 14.8 National total Extremadura 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 17.0 National total Extremadura 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 20.1 National total Extremadura 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 16.5 National total Extremadura 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 16.6 National total Extremadura 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 18.2 National total Extremadura 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 15.7 National total Extremadura 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 12.5 National total Extremadura 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 14.8 National total Extremadura 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 8.5 National total Extremadura 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 13.1 National total Extremadura 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 10.5 National total Extremadura 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 13.0 National total Extremadura 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 4.2 National total Extremadura 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 12.0 National total Extremadura 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 14.1 National total Extremadura 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 18.4 National total Extremadura 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 8.5 National total Extremadura 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 14.6 National total Extremadura 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 2.3 National total Extremadura 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 2.8 National total Extremadura 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 0.0 National total Extremadura 4.6 % of companies that did not use open source software due to the following reasons: Other Services 3.1 National total Extremadura 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 57.9 National total Extremadura 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 69.2 National total Extremadura 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 40.4 National total Extremadura 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 60.3 National total Extremadura 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 14.7 National total Extremadura 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 9.1 National total Extremadura 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 17.4 National total Extremadura 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 16.1 National total Extremadura 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 33.6 National total Extremadura 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 36.1 National total Extremadura 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 2.6 National total Extremadura 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 47.5 National total Extremadura 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 91.5 National total Extremadura 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 97.7 National total Extremadura 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 97.4 National total Extremadura 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 87.2 National total Extremadura 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 25.4 National total Extremadura 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 20.1 National total Extremadura 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 28.6 National total Extremadura 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 27.4 National total Extremadura 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 19.7 National total Extremadura 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 15.3 National total Extremadura 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 14.9 National total Extremadura 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 23.8 National total Extremadura 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 23.5 National total Extremadura 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 22.3 National total Extremadura 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 20.5 National total Extremadura 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 25.5 National total Extremadura 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 97.7 National total Extremadura 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 96.1 National total Extremadura 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Extremadura 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 97.4 National total Extremadura 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 97.6 National total Extremadura 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 96.1 National total Extremadura 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 100.0 National total Extremadura 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 97.3 National total Extremadura 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 95.4 National total Extremadura 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 91.5 National total Extremadura 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 99.5 National total Extremadura 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 95.5 National total Extremadura 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 9.3 National total Extremadura 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 11.9 National total Extremadura 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 0.5 National total Extremadura 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 11.8 National total Extremadura 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 4.9 National total Extremadura 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 7.4 National total Extremadura 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 0.5 National total Extremadura 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 5.6 National total Extremadura 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 65.6 National total Extremadura 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 61.3 National total Extremadura 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 56.6 National total Extremadura 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 71.7 National total Extremadura 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 45.8 National total Extremadura 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 42.0 National total Extremadura 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 45.1 National total Extremadura 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 47.9 National total Extremadura 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 63.8 National total Extremadura 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 59.4 National total Extremadura 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 56.6 National total Extremadura 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 69.1 National total Extremadura 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 25.1 National total Extremadura 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 22.8 National total Extremadura 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 23.9 National total Extremadura 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 26.7 National total Extremadura 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 2.3 National total Extremadura 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 3.9 National total Extremadura 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Extremadura 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 2.6 National total Extremadura 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 55.1 National total Extremadura 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 59.8 National total Extremadura 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 67.6 National total Extremadura 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 47.4 National total Extremadura 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 31.3 National total Extremadura 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 28.4 National total Extremadura 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 18.2 National total Extremadura 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 38.4 National total Extremadura 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 7.8 National total Extremadura 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 3.0 National total Extremadura 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 13.4 National total Extremadura 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 7.8 National total Extremadura 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 3.5 National total Extremadura 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 4.9 National total Extremadura 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 0.9 National total Extremadura 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 3.9 National total Extremadura 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 96.6 National total Extremadura 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 96.2 National total Extremadura 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 97.9 National total Extremadura 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 96.2 National total Extremadura 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 84.5 National total Extremadura 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 95.6 National total Extremadura 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 53.4 National total Extremadura 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 92.6 National total Extremadura 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 40.2 National total Extremadura 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 34.5 National total Extremadura 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 28.3 National total Extremadura 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 48.1 National total Extremadura 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 46.3 National total Extremadura 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 57.4 National total Extremadura 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 28.6 National total Extremadura 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 48.5 National total Extremadura 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 49.6 National total Extremadura 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 48.4 National total Extremadura 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 43.8 National total Extremadura 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 52.6 National total Extremadura 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 95.3 National total Extremadura 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 95.1 National total Extremadura 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 99.0 National total Extremadura 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 93.7 National total Extremadura 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 37.4 National total Extremadura 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 43.0 National total Extremadura 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 43.4 National total Extremadura 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 32.3 National total Extremadura 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 25.5 National total Extremadura 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 35.7 National total Extremadura 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 24.0 National total Extremadura 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 21.4 National total Extremadura 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 31.3 National total Extremadura 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 34.8 National total Extremadura 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 30.1 National total Extremadura 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 30.2 National total Extremadura 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 82.8 National total Extremadura 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 83.3 National total Extremadura 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 68.8 National total Extremadura 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 88.6 National total Extremadura 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 64.3 National total Extremadura 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 71.3 National total Extremadura 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 46.9 National total Extremadura 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 68.3 National total Extremadura 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 89.5 National total Extremadura 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 91.9 National total Extremadura 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 59.9 National total Extremadura 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 97.1 National total Extremadura 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 48.2 National total Extremadura 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 46.4 National total Extremadura 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 35.7 National total Extremadura 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 52.8 National total Extremadura 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 28.2 National total Extremadura 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 18.3 National total Extremadura 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 36.1 National total Extremadura 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 31.0 National total Extremadura 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 3.7 National total Extremadura 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 4.2 National total Extremadura 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 10.5 National total Extremadura 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 1.3 National total Extremadura 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 61.5 National total Extremadura 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 66.9 National total Extremadura 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 48.9 National total Extremadura 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 64.4 National total Extremadura 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 89.1 National total Extremadura 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 89.0 National total Extremadura 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 90.9 National total Extremadura 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 88.5 National total Extremadura 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 50.6 National total Extremadura 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 46.2 National total Extremadura 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 56.6 National total Extremadura 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 50.9 National total Extremadura 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 23.1 National total Extremadura 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 7.8 National total Extremadura 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 19.2 National total Extremadura 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 32.2 National total Extremadura 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 5.5 National total Extremadura 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 5.5 National total Extremadura 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 9.1 National total Extremadura 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 4.3 National total Extremadura 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 51.6 National total Extremadura 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 58.9 National total Extremadura 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 33.0 National total Extremadura 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 56.0 National total Extremadura 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 91.6 National total Extremadura 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 91.2 National total Extremadura 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 86.5 National total Extremadura 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 93.1 National total Extremadura 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 37.5 National total Extremadura 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 38.3 National total Extremadura 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 34.5 National total Extremadura 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 37.8 National total Extremadura 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 6.3 National total Extremadura 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 2.5 National total Extremadura 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 6.8 National total Extremadura 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 8.1 National total Extremadura 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 6.7 National total Extremadura 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 6.2 National total Extremadura 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 13.5 National total Extremadura 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 5.1 National total Extremadura 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 64.9 National total Extremadura 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 65.9 National total Extremadura 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 57.9 National total Extremadura 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 67.5 National total Extremadura 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 96.5 National total Extremadura 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 92.1 National total Extremadura 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 99.6 National total Extremadura 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 97.5 National total Extremadura 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 22.5 National total Extremadura 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 32.2 National total Extremadura 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 2.6 National total Extremadura 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 25.2 National total Extremadura 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 3.5 National total Extremadura 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 2.2 National total Extremadura 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 2.2 National total Extremadura 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 4.6 National total Extremadura 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 2.7 National total Extremadura 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 6.5 National total Extremadura 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Extremadura 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 1.8 National total Extremadura 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 47.7 National total Extremadura 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 39.2 National total Extremadura 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 48.2 National total Extremadura 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 51.6 National total Extremadura 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 97.2 National total Extremadura 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 95.2 National total Extremadura 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Extremadura 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 96.8 National total Extremadura 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 23.7 National total Extremadura 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 27.8 National total Extremadura 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 3.2 National total Extremadura 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 30.5 National total Extremadura 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 4.5 National total Extremadura 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 6.0 National total Extremadura 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 2.7 National total Extremadura 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 4.6 National total Extremadura 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 2.6 National total Extremadura 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 4.8 National total Extremadura 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Extremadura 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 2.8 National total Extremadura 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 23.9 National total Extremadura 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 14.8 National total Extremadura 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 42.2 National total Extremadura 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 20.4 National total Extremadura 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 8.0 National total Extremadura 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 0.0 National total Extremadura 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 6.0 National total Extremadura 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 12.8 National total Extremadura 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.0 National total Extremadura 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.0 National total Extremadura 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.0 National total Extremadura 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 0.0 National total Extremadura 14 % of companies with an Internet connection and a website (3) Total Companies 64.0 National total Extremadura 14 % of companies with an Internet connection and a website (3) Industry 78.7 National total Extremadura 14 % of companies with an Internet connection and a website (3) Construction 37.5 National total Extremadura 14 % of companies with an Internet connection and a website (3) Services 68.3 National total Extremadura 14.1 Services available on the website: Company introduction (4) Total Companies 92.4 National total Extremadura 14.1 Services available on the website: Company introduction (4) Industry 91.3 National total Extremadura 14.1 Services available on the website: Company introduction (4) Construction 100.0 National total Extremadura 14.1 Services available on the website: Company introduction (4) Services 91.2 National total Extremadura 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 58.6 National total Extremadura 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 51.3 National total Extremadura 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 51.2 National total Extremadura 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 64.5 National total Extremadura 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 50.2 National total Extremadura 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 66.2 National total Extremadura 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 14.9 National total Extremadura 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 49.5 National total Extremadura 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 5.2 National total Extremadura 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 6.6 National total Extremadura 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 1.3 National total Extremadura 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 5.3 National total Extremadura 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 15.8 National total Extremadura 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 15.0 National total Extremadura 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total Extremadura 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 19.9 National total Extremadura 14.6 Services available on the website: Online payments (4) Total Companies 6.5 National total Extremadura 14.6 Services available on the website: Online payments (4) Industry 7.9 National total Extremadura 14.6 Services available on the website: Online payments (4) Construction 0.0 National total Extremadura 14.6 Services available on the website: Online payments (4) Services 7.3 National total Extremadura 14.7 Services available on the website: Online order tracking (4) Total Companies 15.8 National total Extremadura 14.7 Services available on the website: Online order tracking (4) Industry 9.2 National total Extremadura 14.7 Services available on the website: Online order tracking (4) Construction 0.0 National total Extremadura 14.7 Services available on the website: Online order tracking (4) Services 23.3 National total Extremadura 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 5.3 National total Extremadura 14.8 Services available on the website: Website personalisation for regular users (4) Industry 2.0 National total Extremadura 14.8 Services available on the website: Website personalisation for regular users (4) Construction 1.3 National total Extremadura 14.8 Services available on the website: Website personalisation for regular users (4) Services 8.2 National total Extremadura 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 16.9 National total Extremadura 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 9.0 National total Extremadura 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 1.7 National total Extremadura 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 25.0 National total Extremadura 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 59.7 National total Extremadura 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 62.9 National total Extremadura 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 54.8 National total Extremadura 15 % of companies that used a digital signature in any communication sent from their company (3) Services 60.2 National total Extremadura 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 24.1 National total Extremadura 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 19.3 National total Extremadura 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 24.8 National total Extremadura 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 26.3 National total Extremadura 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 98.5 National total Extremadura 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 100.0 National total Extremadura 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Extremadura 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 97.1 National total Extremadura 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 36.0 National total Extremadura 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 33.2 National total Extremadura 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 36.4 National total Extremadura 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 37.2 National total Extremadura 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 8.0 National total Extremadura 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 8.6 National total Extremadura 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 0.0 National total Extremadura 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 11.1 National total Extremadura 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 10.6 National total Extremadura 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 10.2 National total Extremadura 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 17.5 National total Extremadura 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 7.9 National total Extremadura 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 2.3 National total Extremadura 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 1.2 National total Extremadura 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 0.0 National total Extremadura 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 3.8 National total Extremadura 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 46.9 National total Extremadura 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 48.9 National total Extremadura 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 45.5 National total Extremadura 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 46.5 National total Extremadura 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 25.1 National total Extremadura 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 18.5 National total Extremadura 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 23.1 National total Extremadura 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 29.2 National total Extremadura 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 18.7 National total Extremadura 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 17.7 National total Extremadura 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 0.0 National total Extremadura 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 27.3 National total Extremadura 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 15.2 National total Extremadura 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 14.8 National total Extremadura 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 15.4 National total Extremadura 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 15.4 National total Extremadura 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 10.6 National total Extremadura 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 5.0 National total Extremadura 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 2.1 National total Extremadura 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 17.0 National total Extremadura 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 1.4 National total Extremadura 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 1.0 National total Extremadura 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.0 National total Extremadura 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 2.2 National total Extremadura 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 11.9 National total Extremadura 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 4.3 National total Extremadura 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 6.5 National total Extremadura 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 18.0 National total Extremadura 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 9.7 National total Extremadura 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 3.7 National total Extremadura 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 4.5 National total Extremadura 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 15.0 National total Extremadura 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 15.8 National total Extremadura 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 11.7 National total Extremadura 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 8.6 National total Extremadura 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 21.0 National total Extremadura 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 15.5 National total Extremadura 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 19.0 National total Extremadura 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 14.5 National total Extremadura 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 14.2 National total Extremadura 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 0.6 National total Extremadura 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 0.5 National total Extremadura 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.0 National total Extremadura 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 0.8 National total Extremadura 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 17.3 National total Extremadura 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 10.1 National total Extremadura 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 32.2 National total Extremadura 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 14.4 National total Extremadura 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 92.2 National total Extremadura 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 100.0 National total Extremadura 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 100.0 National total Extremadura 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 82.0 National total Extremadura 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 48.0 National total Extremadura 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 60.2 National total Extremadura 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 43.1 National total Extremadura 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 48.5 National total Extremadura 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 38.7 National total Extremadura 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 60.2 National total Extremadura 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 41.6 National total Extremadura 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 28.5 National total Extremadura 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 11.7 National total Extremadura 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 10.6 National total Extremadura 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 0.0 National total Extremadura 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 23.5 National total Extremadura 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 3.5 National total Extremadura 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 0.0 National total Extremadura 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 1.5 National total Extremadura 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 6.7 National total Extremadura 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 56.4 National total Extremadura 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 44.6 National total Extremadura 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 82.8 National total Extremadura 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 53.4 National total Extremadura 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 58.1 National total Extremadura 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 60.0 National total Extremadura 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 69.5 National total Extremadura 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 53.2 National total Extremadura 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 22.5 National total Extremadura 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 18.2 National total Extremadura 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 22.7 National total Extremadura 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 24.7 National total Extremadura 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 33.7 National total Extremadura 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 24.8 National total Extremadura 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 35.1 National total Extremadura 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 37.8 National total Extremadura 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 22.9 National total Extremadura 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 19.0 National total Extremadura 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 7.3 National total Extremadura 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 30.3 National total Extremadura 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 4.6 National total Extremadura 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 13.7 National total Extremadura 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 0.0 National total Extremadura 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 2.3 National total Extremadura 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 43.8 National total Extremadura 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 56.8 National total Extremadura 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 22.5 National total Extremadura 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 46.9 National total Extremadura 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 22.5 National total Extremadura 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 31.2 National total Extremadura 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 14.5 National total Extremadura 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 21.9 National total Extremadura 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 54.9 National total Extremadura 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 60.0 National total Extremadura 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 30.1 National total Extremadura 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 63.3 National total Extremadura 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 20.9 National total Extremadura 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 18.6 National total Extremadura 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 13.2 National total Extremadura 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 25.2 National total Extremadura 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 22.1 National total Extremadura 29 % of companies that had some computer application for managing client information (CRM tools) Industry 23.5 National total Extremadura 29 % of companies that had some computer application for managing client information (CRM tools) Construction 13.6 National total Extremadura 29 % of companies that had some computer application for managing client information (CRM tools) Services 25.1 National total Extremadura 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 21.2 National total Extremadura 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 22.4 National total Extremadura 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 13.6 National total Extremadura 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 24.0 National total Extremadura 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 17.2 National total Extremadura 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 13.7 National total Extremadura 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 13.6 National total Extremadura 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 20.5 National total Galicia 1.1 % of companies that had computers Total Companies 98.5 National total Galicia 1.1 % of companies that had computers Industry 97.8 National total Galicia 1.1 % of companies that had computers Construction 99.1 National total Galicia 1.1 % of companies that had computers Services 98.7 National total Galicia 1.2 % of companies that had a Local Area Network (LAN) Total Companies 82.8 National total Galicia 1.2 % of companies that had a Local Area Network (LAN) Industry 77.9 National total Galicia 1.2 % of companies that had a Local Area Network (LAN) Construction 92.7 National total Galicia 1.2 % of companies that had a Local Area Network (LAN) Services 82.3 National total Galicia 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 52.1 National total Galicia 1.3 % of companies that had a 'wireless' Local Area Network Industry 51.0 National total Galicia 1.3 % of companies that had a 'wireless' Local Area Network Construction 52.5 National total Galicia 1.3 % of companies that had a 'wireless' Local Area Network Services 52.5 National total Galicia 1.4 % of companies that had an Internet connection Total Companies 98.2 National total Galicia 1.4 % of companies that had an Internet connection Industry 97.3 National total Galicia 1.4 % of companies that had an Internet connection Construction 99.1 National total Galicia 1.4 % of companies that had an Internet connection Services 98.4 National total Galicia 1.5 % of companies that had Mobile telephones Total Companies 95.1 National total Galicia 1.5 % of companies that had Mobile telephones Industry 94.8 National total Galicia 1.5 % of companies that had Mobile telephones Construction 93.6 National total Galicia 1.5 % of companies that had Mobile telephones Services 95.8 National total Galicia 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 37.2 National total Galicia 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 27.6 National total Galicia 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 27.1 National total Galicia 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 46.7 National total Galicia 1.7 % of companies that had electronic mail (e-mail) Total Companies 98.1 National total Galicia 1.7 % of companies that had electronic mail (e-mail) Industry 97.3 National total Galicia 1.7 % of companies that had electronic mail (e-mail) Construction 99.1 National total Galicia 1.7 % of companies that had electronic mail (e-mail) Services 98.2 National total Galicia 2.1 % of personnel that uses computers at least once a week Total Companies 53.8 National total Galicia 2.1 % of personnel that uses computers at least once a week Industry 43.5 National total Galicia 2.1 % of personnel that uses computers at least once a week Construction 35.6 National total Galicia 2.1 % of personnel that uses computers at least once a week Services 64.6 National total Galicia 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 45.7 National total Galicia 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 31.4 National total Galicia 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 33.7 National total Galicia 2.2 % of personnel that uses Internet-connected computers at least once a week Services 57.9 National total Galicia 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 10.5 National total Galicia 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 9.3 National total Galicia 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 12.1 National total Galicia 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 11.1 National total Galicia 3 % of companies that used some type of open source software Total Companies 74.4 National total Galicia 3 % of companies that used some type of open source software Industry 69.7 National total Galicia 3 % of companies that used some type of open source software Construction 83.8 National total Galicia 3 % of companies that used some type of open source software Services 74.0 National total Galicia 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 34.6 National total Galicia 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 34.4 National total Galicia 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 23.2 National total Galicia 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 38.7 National total Galicia 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 71.4 National total Galicia 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 67.5 National total Galicia 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 79.5 National total Galicia 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 70.9 National total Galicia 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 54.3 National total Galicia 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 47.8 National total Galicia 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 62.7 National total Galicia 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 55.4 National total Galicia 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 24.0 National total Galicia 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 22.7 National total Galicia 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 16.5 National total Galicia 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 27.4 National total Galicia 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 19.7 National total Galicia 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 21.4 National total Galicia 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 14.5 National total Galicia 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 20.6 National total Galicia 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 27.3 National total Galicia 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 22.6 National total Galicia 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 20.7 National total Galicia 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 32.6 National total Galicia 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 12.1 National total Galicia 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 15.1 National total Galicia 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 5.2 National total Galicia 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 12.6 National total Galicia 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 13.6 National total Galicia 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 15.9 National total Galicia 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 11.5 National total Galicia 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 12.9 National total Galicia 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 8.5 National total Galicia 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 9.9 National total Galicia 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 6.5 National total Galicia 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 8.3 National total Galicia 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 7.8 National total Galicia 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 8.7 National total Galicia 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 7.6 National total Galicia 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 7.3 National total Galicia 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 10.6 National total Galicia 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 12.3 National total Galicia 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 6.2 National total Galicia 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 11.1 National total Galicia 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 4.2 National total Galicia 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 5.1 National total Galicia 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 0.9 National total Galicia 4.6 % of companies that did not use open source software due to the following reasons: Other Services 4.9 National total Galicia 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 60.1 National total Galicia 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 59.3 National total Galicia 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 48.2 National total Galicia 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 64.7 National total Galicia 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 14.9 National total Galicia 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 13.4 National total Galicia 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 13.0 National total Galicia 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 16.4 National total Galicia 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 48.0 National total Galicia 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 41.7 National total Galicia 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 58.8 National total Galicia 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 48.3 National total Galicia 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 92.5 National total Galicia 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 93.4 National total Galicia 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 91.3 National total Galicia 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 92.4 National total Galicia 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 24.2 National total Galicia 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 17.5 National total Galicia 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 28.0 National total Galicia 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 34.1 National total Galicia 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 20.8 National total Galicia 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 18.5 National total Galicia 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 23.4 National total Galicia 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 21.3 National total Galicia 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 8.3 National total Galicia 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 11.2 National total Galicia 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 2.3 National total Galicia 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 8.7 National total Galicia 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.3 National total Galicia 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 97.9 National total Galicia 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Galicia 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 99.9 National total Galicia 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 98.0 National total Galicia 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 94.9 National total Galicia 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 100.0 National total Galicia 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 99.1 National total Galicia 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 90.6 National total Galicia 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 90.5 National total Galicia 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 89.5 National total Galicia 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 91.0 National total Galicia 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 19.7 National total Galicia 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 17.5 National total Galicia 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 15.1 National total Galicia 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 22.7 National total Galicia 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 8.0 National total Galicia 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 8.3 National total Galicia 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 8.7 National total Galicia 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 7.6 National total Galicia 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 64.8 National total Galicia 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 62.1 National total Galicia 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 71.2 National total Galicia 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 64.3 National total Galicia 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 43.1 National total Galicia 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 43.0 National total Galicia 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 45.1 National total Galicia 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 42.5 National total Galicia 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 59.8 National total Galicia 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 57.8 National total Galicia 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 66.0 National total Galicia 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 58.9 National total Galicia 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 19.8 National total Galicia 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 15.9 National total Galicia 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 24.6 National total Galicia 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 20.5 National total Galicia 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.7 National total Galicia 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 2.1 National total Galicia 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Galicia 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.1 National total Galicia 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 56.4 National total Galicia 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 65.4 National total Galicia 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 56.6 National total Galicia 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 50.9 National total Galicia 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 29.6 National total Galicia 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 22.8 National total Galicia 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 31.8 National total Galicia 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 32.9 National total Galicia 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 8.7 National total Galicia 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 8.3 National total Galicia 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 5.3 National total Galicia 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 10.1 National total Galicia 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 4.6 National total Galicia 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 1.4 National total Galicia 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 6.3 National total Galicia 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 5.9 National total Galicia 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 96.8 National total Galicia 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 97.2 National total Galicia 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 100.0 National total Galicia 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 95.4 National total Galicia 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 89.1 National total Galicia 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 91.0 National total Galicia 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 91.1 National total Galicia 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 87.2 National total Galicia 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 46.0 National total Galicia 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 43.1 National total Galicia 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 47.9 National total Galicia 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 47.2 National total Galicia 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 47.6 National total Galicia 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 42.6 National total Galicia 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 41.1 National total Galicia 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 52.8 National total Galicia 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 49.1 National total Galicia 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 51.9 National total Galicia 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 48.5 National total Galicia 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 47.6 National total Galicia 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 90.4 National total Galicia 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 88.9 National total Galicia 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 99.6 National total Galicia 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 88.1 National total Galicia 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 39.0 National total Galicia 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 42.8 National total Galicia 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 30.1 National total Galicia 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 39.7 National total Galicia 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 29.2 National total Galicia 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 31.6 National total Galicia 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 26.1 National total Galicia 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 28.8 National total Galicia 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 35.8 National total Galicia 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 39.1 National total Galicia 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 27.0 National total Galicia 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 36.8 National total Galicia 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 88.4 National total Galicia 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 86.9 National total Galicia 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 94.4 National total Galicia 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 87.2 National total Galicia 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 75.0 National total Galicia 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 73.4 National total Galicia 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 77.4 National total Galicia 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 75.2 National total Galicia 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 93.4 National total Galicia 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 94.2 National total Galicia 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 94.0 National total Galicia 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 92.8 National total Galicia 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 57.6 National total Galicia 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 64.1 National total Galicia 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 59.7 National total Galicia 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 53.0 National total Galicia 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 30.2 National total Galicia 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 23.1 National total Galicia 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 31.3 National total Galicia 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 34.0 National total Galicia 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 2.6 National total Galicia 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 1.1 National total Galicia 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 6.0 National total Galicia 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 2.3 National total Galicia 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 71.4 National total Galicia 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 73.0 National total Galicia 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 83.2 National total Galicia 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 66.2 National total Galicia 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 87.5 National total Galicia 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 83.0 National total Galicia 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 87.8 National total Galicia 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 90.4 National total Galicia 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 57.3 National total Galicia 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 58.5 National total Galicia 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 57.7 National total Galicia 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 56.3 National total Galicia 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 22.3 National total Galicia 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 15.7 National total Galicia 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 29.7 National total Galicia 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 23.5 National total Galicia 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 2.7 National total Galicia 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 2.2 National total Galicia 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 5.5 National total Galicia 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 1.8 National total Galicia 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 61.3 National total Galicia 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 62.3 National total Galicia 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 62.0 National total Galicia 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 60.4 National total Galicia 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 86.3 National total Galicia 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 84.3 National total Galicia 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 90.2 National total Galicia 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 86.1 National total Galicia 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 47.4 National total Galicia 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 49.6 National total Galicia 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 57.8 National total Galicia 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 42.2 National total Galicia 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 13.6 National total Galicia 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 9.3 National total Galicia 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 17.6 National total Galicia 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 14.8 National total Galicia 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 6.3 National total Galicia 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 5.2 National total Galicia 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 7.6 National total Galicia 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 6.4 National total Galicia 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 67.3 National total Galicia 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 65.5 National total Galicia 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 64.0 National total Galicia 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 69.6 National total Galicia 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 94.0 National total Galicia 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 96.3 National total Galicia 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 91.2 National total Galicia 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 93.6 National total Galicia 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 31.2 National total Galicia 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 30.2 National total Galicia 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 29.0 National total Galicia 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 32.5 National total Galicia 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 9.2 National total Galicia 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 9.0 National total Galicia 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 10.3 National total Galicia 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 9.0 National total Galicia 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 4.1 National total Galicia 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 3.4 National total Galicia 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 7.3 National total Galicia 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 3.4 National total Galicia 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 48.3 National total Galicia 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 45.9 National total Galicia 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 56.0 National total Galicia 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 47.0 National total Galicia 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 89.8 National total Galicia 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 89.2 National total Galicia 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 91.7 National total Galicia 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 89.3 National total Galicia 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 25.5 National total Galicia 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 20.9 National total Galicia 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 26.4 National total Galicia 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 27.7 National total Galicia 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 7.7 National total Galicia 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 6.9 National total Galicia 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 11.0 National total Galicia 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 6.9 National total Galicia 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 7.6 National total Galicia 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 6.0 National total Galicia 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 8.3 National total Galicia 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 8.4 National total Galicia 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 19.8 National total Galicia 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 12.1 National total Galicia 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 44.8 National total Galicia 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 15.7 National total Galicia 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 4.5 National total Galicia 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 2.6 National total Galicia 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 6.8 National total Galicia 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 4.9 National total Galicia 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.7 National total Galicia 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.5 National total Galicia 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.6 National total Galicia 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 0.8 National total Galicia 14 % of companies with an Internet connection and a website (3) Total Companies 64.4 National total Galicia 14 % of companies with an Internet connection and a website (3) Industry 73.6 National total Galicia 14 % of companies with an Internet connection and a website (3) Construction 50.1 National total Galicia 14 % of companies with an Internet connection and a website (3) Services 63.9 National total Galicia 14.1 Services available on the website: Company introduction (4) Total Companies 90.5 National total Galicia 14.1 Services available on the website: Company introduction (4) Industry 92.6 National total Galicia 14.1 Services available on the website: Company introduction (4) Construction 77.5 National total Galicia 14.1 Services available on the website: Company introduction (4) Services 92.6 National total Galicia 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 62.9 National total Galicia 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 61.4 National total Galicia 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 39.6 National total Galicia 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 70.3 National total Galicia 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 57.2 National total Galicia 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 60.5 National total Galicia 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 34.5 National total Galicia 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 61.2 National total Galicia 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 6.7 National total Galicia 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 5.7 National total Galicia 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.0 National total Galicia 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 9.3 National total Galicia 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 11.8 National total Galicia 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 5.8 National total Galicia 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total Galicia 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 19.2 National total Galicia 14.6 Services available on the website: Online payments (4) Total Companies 9.3 National total Galicia 14.6 Services available on the website: Online payments (4) Industry 4.2 National total Galicia 14.6 Services available on the website: Online payments (4) Construction 0.2 National total Galicia 14.6 Services available on the website: Online payments (4) Services 15.4 National total Galicia 14.7 Services available on the website: Online order tracking (4) Total Companies 9.7 National total Galicia 14.7 Services available on the website: Online order tracking (4) Industry 7.6 National total Galicia 14.7 Services available on the website: Online order tracking (4) Construction 0.0 National total Galicia 14.7 Services available on the website: Online order tracking (4) Services 13.8 National total Galicia 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 6.9 National total Galicia 14.8 Services available on the website: Website personalisation for regular users (4) Industry 1.7 National total Galicia 14.8 Services available on the website: Website personalisation for regular users (4) Construction 8.5 National total Galicia 14.8 Services available on the website: Website personalisation for regular users (4) Services 10.1 National total Galicia 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 20.8 National total Galicia 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 18.5 National total Galicia 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 16.9 National total Galicia 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 23.5 National total Galicia 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 72.4 National total Galicia 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 73.0 National total Galicia 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 81.9 National total Galicia 15 % of companies that used a digital signature in any communication sent from their company (3) Services 68.8 National total Galicia 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 18.5 National total Galicia 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 23.9 National total Galicia 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 13.8 National total Galicia 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 17.0 National total Galicia 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 97.3 National total Galicia 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 95.2 National total Galicia 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 97.7 National total Galicia 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 98.6 National total Galicia 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 25.6 National total Galicia 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 22.1 National total Galicia 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 13.2 National total Galicia 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 32.2 National total Galicia 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 10.5 National total Galicia 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 6.5 National total Galicia 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 4.7 National total Galicia 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 14.9 National total Galicia 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 11.6 National total Galicia 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 12.6 National total Galicia 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 8.0 National total Galicia 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 12.2 National total Galicia 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 3.6 National total Galicia 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 2.8 National total Galicia 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 2.8 National total Galicia 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 4.3 National total Galicia 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 52.8 National total Galicia 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 54.0 National total Galicia 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 57.8 National total Galicia 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 50.3 National total Galicia 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 20.2 National total Galicia 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 18.7 National total Galicia 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 11.0 National total Galicia 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 24.4 National total Galicia 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 14.7 National total Galicia 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 11.7 National total Galicia 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 0.7 National total Galicia 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 21.4 National total Galicia 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 8.3 National total Galicia 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 6.2 National total Galicia 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 0.3 National total Galicia 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 12.4 National total Galicia 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 5.9 National total Galicia 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 4.0 National total Galicia 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 1.4 National total Galicia 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 8.6 National total Galicia 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 3.0 National total Galicia 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 0.8 National total Galicia 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.1 National total Galicia 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 5.3 National total Galicia 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 8.8 National total Galicia 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 7.2 National total Galicia 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 3.0 National total Galicia 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 11.8 National total Galicia 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 7.2 National total Galicia 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 6.1 National total Galicia 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 5.9 National total Galicia 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 8.4 National total Galicia 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 8.3 National total Galicia 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 5.4 National total Galicia 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 1.8 National total Galicia 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 12.4 National total Galicia 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 16.5 National total Galicia 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 16.1 National total Galicia 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 13.4 National total Galicia 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 17.7 National total Galicia 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 0.8 National total Galicia 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 0.7 National total Galicia 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.0 National total Galicia 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 1.2 National total Galicia 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 16.3 National total Galicia 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 18.2 National total Galicia 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 10.0 National total Galicia 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 17.4 National total Galicia 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 86.8 National total Galicia 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 87.5 National total Galicia 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 99.2 National total Galicia 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 83.8 National total Galicia 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 43.3 National total Galicia 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 36.6 National total Galicia 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 37.4 National total Galicia 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 48.7 National total Galicia 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 42.3 National total Galicia 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 34.0 National total Galicia 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 63.4 National total Galicia 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 43.4 National total Galicia 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 16.7 National total Galicia 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 6.0 National total Galicia 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 33.4 National total Galicia 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 20.2 National total Galicia 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 24.1 National total Galicia 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 17.4 National total Galicia 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 30.8 National total Galicia 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 27.1 National total Galicia 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 59.2 National total Galicia 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 59.0 National total Galicia 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 66.4 National total Galicia 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 56.7 National total Galicia 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 55.3 National total Galicia 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 60.1 National total Galicia 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 50.1 National total Galicia 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 54.4 National total Galicia 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 35.5 National total Galicia 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 30.4 National total Galicia 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 43.5 National total Galicia 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 35.5 National total Galicia 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 39.7 National total Galicia 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 37.1 National total Galicia 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 43.0 National total Galicia 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 40.1 National total Galicia 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 19.9 National total Galicia 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 17.0 National total Galicia 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 21.8 National total Galicia 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 20.8 National total Galicia 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 7.8 National total Galicia 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 11.0 National total Galicia 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 5.2 National total Galicia 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 6.8 National total Galicia 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 51.6 National total Galicia 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 54.9 National total Galicia 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 43.9 National total Galicia 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 52.2 National total Galicia 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 26.6 National total Galicia 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 30.9 National total Galicia 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 27.0 National total Galicia 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 23.8 National total Galicia 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 68.0 National total Galicia 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 68.1 National total Galicia 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 68.8 National total Galicia 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 67.7 National total Galicia 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 31.0 National total Galicia 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 37.5 National total Galicia 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 22.6 National total Galicia 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 29.8 National total Galicia 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 26.6 National total Galicia 29 % of companies that had some computer application for managing client information (CRM tools) Industry 26.2 National total Galicia 29 % of companies that had some computer application for managing client information (CRM tools) Construction 15.3 National total Galicia 29 % of companies that had some computer application for managing client information (CRM tools) Services 30.9 National total Galicia 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 25.4 National total Galicia 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 24.2 National total Galicia 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 15.3 National total Galicia 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 29.7 National total Galicia 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 20.1 National total Galicia 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 21.5 National total Galicia 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 8.0 National total Galicia 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 23.5 National total Madrid, Comunidad de 1.1 % of companies that had computers Total Companies 99.4 National total Madrid, Comunidad de 1.1 % of companies that had computers Industry 99.2 National total Madrid, Comunidad de 1.1 % of companies that had computers Construction 99.7 National total Madrid, Comunidad de 1.1 % of companies that had computers Services 99.5 National total Madrid, Comunidad de 1.2 % of companies that had a Local Area Network (LAN) Total Companies 88.5 National total Madrid, Comunidad de 1.2 % of companies that had a Local Area Network (LAN) Industry 90.8 National total Madrid, Comunidad de 1.2 % of companies that had a Local Area Network (LAN) Construction 86.1 National total Madrid, Comunidad de 1.2 % of companies that had a Local Area Network (LAN) Services 88.4 National total Madrid, Comunidad de 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 64.4 National total Madrid, Comunidad de 1.3 % of companies that had a 'wireless' Local Area Network Industry 54.7 National total Madrid, Comunidad de 1.3 % of companies that had a 'wireless' Local Area Network Construction 66.9 National total Madrid, Comunidad de 1.3 % of companies that had a 'wireless' Local Area Network Services 66.5 National total Madrid, Comunidad de 1.4 % of companies that had an Internet connection Total Companies 98.1 National total Madrid, Comunidad de 1.4 % of companies that had an Internet connection Industry 98.8 National total Madrid, Comunidad de 1.4 % of companies that had an Internet connection Construction 96.9 National total Madrid, Comunidad de 1.4 % of companies that had an Internet connection Services 98.3 National total Madrid, Comunidad de 1.5 % of companies that had Mobile telephones Total Companies 95.1 National total Madrid, Comunidad de 1.5 % of companies that had Mobile telephones Industry 92.5 National total Madrid, Comunidad de 1.5 % of companies that had Mobile telephones Construction 95.5 National total Madrid, Comunidad de 1.5 % of companies that had Mobile telephones Services 95.7 National total Madrid, Comunidad de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 32.8 National total Madrid, Comunidad de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 19.6 National total Madrid, Comunidad de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 29.8 National total Madrid, Comunidad de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 37.1 National total Madrid, Comunidad de 1.7 % of companies that had electronic mail (e-mail) Total Companies 98.0 National total Madrid, Comunidad de 1.7 % of companies that had electronic mail (e-mail) Industry 98.8 National total Madrid, Comunidad de 1.7 % of companies that had electronic mail (e-mail) Construction 96.5 National total Madrid, Comunidad de 1.7 % of companies that had electronic mail (e-mail) Services 98.1 National total Madrid, Comunidad de 2.1 % of personnel that uses computers at least once a week Total Companies 66.6 National total Madrid, Comunidad de 2.1 % of personnel that uses computers at least once a week Industry 59.6 National total Madrid, Comunidad de 2.1 % of personnel that uses computers at least once a week Construction 43.7 National total Madrid, Comunidad de 2.1 % of personnel that uses computers at least once a week Services 70.1 National total Madrid, Comunidad de 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 55.8 National total Madrid, Comunidad de 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 45.6 National total Madrid, Comunidad de 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 40.1 National total Madrid, Comunidad de 2.2 % of personnel that uses Internet-connected computers at least once a week Services 59.2 National total Madrid, Comunidad de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 22.4 National total Madrid, Comunidad de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 19.0 National total Madrid, Comunidad de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 20.1 National total Madrid, Comunidad de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 23.3 National total Madrid, Comunidad de 3 % of companies that used some type of open source software Total Companies 68.5 National total Madrid, Comunidad de 3 % of companies that used some type of open source software Industry 65.9 National total Madrid, Comunidad de 3 % of companies that used some type of open source software Construction 64.3 National total Madrid, Comunidad de 3 % of companies that used some type of open source software Services 70.2 National total Madrid, Comunidad de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 33.4 National total Madrid, Comunidad de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 35.2 National total Madrid, Comunidad de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 28.8 National total Madrid, Comunidad de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 33.9 National total Madrid, Comunidad de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 65.4 National total Madrid, Comunidad de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 63.4 National total Madrid, Comunidad de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 59.6 National total Madrid, Comunidad de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 67.2 National total Madrid, Comunidad de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 46.8 National total Madrid, Comunidad de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 49.8 National total Madrid, Comunidad de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 50.4 National total Madrid, Comunidad de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 45.2 National total Madrid, Comunidad de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 29.9 National total Madrid, Comunidad de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 23.5 National total Madrid, Comunidad de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 18.2 National total Madrid, Comunidad de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 34.3 National total Madrid, Comunidad de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 23.0 National total Madrid, Comunidad de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 14.3 National total Madrid, Comunidad de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 7.1 National total Madrid, Comunidad de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 29.0 National total Madrid, Comunidad de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 30.2 National total Madrid, Comunidad de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 22.2 National total Madrid, Comunidad de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 23.2 National total Madrid, Comunidad de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 33.9 National total Madrid, Comunidad de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 16.0 National total Madrid, Comunidad de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 22.1 National total Madrid, Comunidad de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 23.2 National total Madrid, Comunidad de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 12.7 National total Madrid, Comunidad de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 20.1 National total Madrid, Comunidad de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 23.8 National total Madrid, Comunidad de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 20.8 National total Madrid, Comunidad de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 19.0 National total Madrid, Comunidad de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 14.3 National total Madrid, Comunidad de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 20.2 National total Madrid, Comunidad de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 19.1 National total Madrid, Comunidad de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 11.6 National total Madrid, Comunidad de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 12.8 National total Madrid, Comunidad de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 13.8 National total Madrid, Comunidad de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 15.4 National total Madrid, Comunidad de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 11.9 National total Madrid, Comunidad de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 14.6 National total Madrid, Comunidad de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 17.6 National total Madrid, Comunidad de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 20.9 National total Madrid, Comunidad de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 12.3 National total Madrid, Comunidad de 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 5.8 National total Madrid, Comunidad de 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 6.1 National total Madrid, Comunidad de 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 0.7 National total Madrid, Comunidad de 4.6 % of companies that did not use open source software due to the following reasons: Other Services 6.8 National total Madrid, Comunidad de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 70.0 National total Madrid, Comunidad de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 58.5 National total Madrid, Comunidad de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 59.5 National total Madrid, Comunidad de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 75.4 National total Madrid, Comunidad de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 25.1 National total Madrid, Comunidad de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 16.7 National total Madrid, Comunidad de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 14.1 National total Madrid, Comunidad de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 29.9 National total Madrid, Comunidad de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 50.3 National total Madrid, Comunidad de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 47.0 National total Madrid, Comunidad de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 28.1 National total Madrid, Comunidad de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 53.2 National total Madrid, Comunidad de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 91.6 National total Madrid, Comunidad de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 90.4 National total Madrid, Comunidad de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 94.9 National total Madrid, Comunidad de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 91.4 National total Madrid, Comunidad de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 28.1 National total Madrid, Comunidad de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 29.3 National total Madrid, Comunidad de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 15.1 National total Madrid, Comunidad de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 28.6 National total Madrid, Comunidad de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 35.9 National total Madrid, Comunidad de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 21.5 National total Madrid, Comunidad de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 29.8 National total Madrid, Comunidad de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 41.1 National total Madrid, Comunidad de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 7.9 National total Madrid, Comunidad de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 7.9 National total Madrid, Comunidad de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 2.7 National total Madrid, Comunidad de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 9.1 National total Madrid, Comunidad de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.5 National total Madrid, Comunidad de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 99.8 National total Madrid, Comunidad de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 97.3 National total Madrid, Comunidad de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 99.9 National total Madrid, Comunidad de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 98.9 National total Madrid, Comunidad de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 98.2 National total Madrid, Comunidad de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 96.8 National total Madrid, Comunidad de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 99.7 National total Madrid, Comunidad de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 91.9 National total Madrid, Comunidad de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 95.9 National total Madrid, Comunidad de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 79.5 National total Madrid, Comunidad de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 93.6 National total Madrid, Comunidad de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 30.6 National total Madrid, Comunidad de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 17.7 National total Madrid, Comunidad de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 21.6 National total Madrid, Comunidad de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 36.1 National total Madrid, Comunidad de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 7.6 National total Madrid, Comunidad de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 6.4 National total Madrid, Comunidad de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 5.5 National total Madrid, Comunidad de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 8.4 National total Madrid, Comunidad de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 79.2 National total Madrid, Comunidad de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 63.7 National total Madrid, Comunidad de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 79.3 National total Madrid, Comunidad de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 83.4 National total Madrid, Comunidad de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 61.7 National total Madrid, Comunidad de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 46.8 National total Madrid, Comunidad de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 57.4 National total Madrid, Comunidad de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 66.7 National total Madrid, Comunidad de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 75.4 National total Madrid, Comunidad de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 60.6 National total Madrid, Comunidad de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 77.7 National total Madrid, Comunidad de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 78.9 National total Madrid, Comunidad de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 30.0 National total Madrid, Comunidad de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 21.6 National total Madrid, Comunidad de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 24.6 National total Madrid, Comunidad de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 33.5 National total Madrid, Comunidad de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.5 National total Madrid, Comunidad de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.2 National total Madrid, Comunidad de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 2.7 National total Madrid, Comunidad de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.1 National total Madrid, Comunidad de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 46.2 National total Madrid, Comunidad de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 60.0 National total Madrid, Comunidad de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 35.6 National total Madrid, Comunidad de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 44.9 National total Madrid, Comunidad de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 28.5 National total Madrid, Comunidad de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 23.1 National total Madrid, Comunidad de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 33.6 National total Madrid, Comunidad de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 28.9 National total Madrid, Comunidad de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 14.9 National total Madrid, Comunidad de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 9.9 National total Madrid, Comunidad de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 23.2 National total Madrid, Comunidad de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 14.3 National total Madrid, Comunidad de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 9.9 National total Madrid, Comunidad de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 6.8 National total Madrid, Comunidad de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 5.0 National total Madrid, Comunidad de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 11.8 National total Madrid, Comunidad de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 97.3 National total Madrid, Comunidad de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 95.4 National total Madrid, Comunidad de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 96.6 National total Madrid, Comunidad de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 98.0 National total Madrid, Comunidad de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 91.0 National total Madrid, Comunidad de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 86.2 National total Madrid, Comunidad de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 89.1 National total Madrid, Comunidad de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 92.7 National total Madrid, Comunidad de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 52.1 National total Madrid, Comunidad de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 42.5 National total Madrid, Comunidad de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 38.6 National total Madrid, Comunidad de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 57.7 National total Madrid, Comunidad de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 59.3 National total Madrid, Comunidad de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 45.5 National total Madrid, Comunidad de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 53.3 National total Madrid, Comunidad de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 64.3 National total Madrid, Comunidad de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 60.9 National total Madrid, Comunidad de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 52.6 National total Madrid, Comunidad de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 56.0 National total Madrid, Comunidad de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 64.2 National total Madrid, Comunidad de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 90.9 National total Madrid, Comunidad de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 85.0 National total Madrid, Comunidad de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 94.7 National total Madrid, Comunidad de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 91.7 National total Madrid, Comunidad de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 61.2 National total Madrid, Comunidad de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 47.1 National total Madrid, Comunidad de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 48.7 National total Madrid, Comunidad de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 67.9 National total Madrid, Comunidad de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 50.7 National total Madrid, Comunidad de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 37.1 National total Madrid, Comunidad de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 34.2 National total Madrid, Comunidad de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 58.2 National total Madrid, Comunidad de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 57.5 National total Madrid, Comunidad de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 45.6 National total Madrid, Comunidad de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 46.9 National total Madrid, Comunidad de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 63.0 National total Madrid, Comunidad de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 91.6 National total Madrid, Comunidad de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 94.4 National total Madrid, Comunidad de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 86.7 National total Madrid, Comunidad de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 91.9 National total Madrid, Comunidad de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 79.3 National total Madrid, Comunidad de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 78.2 National total Madrid, Comunidad de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 71.3 National total Madrid, Comunidad de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 81.4 National total Madrid, Comunidad de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 94.5 National total Madrid, Comunidad de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 92.5 National total Madrid, Comunidad de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 93.6 National total Madrid, Comunidad de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 95.2 National total Madrid, Comunidad de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 47.9 National total Madrid, Comunidad de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 39.5 National total Madrid, Comunidad de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 61.5 National total Madrid, Comunidad de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 47.4 National total Madrid, Comunidad de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 39.8 National total Madrid, Comunidad de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 31.1 National total Madrid, Comunidad de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 54.9 National total Madrid, Comunidad de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 39.0 National total Madrid, Comunidad de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 2.9 National total Madrid, Comunidad de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 6.1 National total Madrid, Comunidad de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 0.7 National total Madrid, Comunidad de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 2.6 National total Madrid, Comunidad de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 79.1 National total Madrid, Comunidad de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 77.5 National total Madrid, Comunidad de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 75.5 National total Madrid, Comunidad de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 80.4 National total Madrid, Comunidad de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 89.6 National total Madrid, Comunidad de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 91.2 National total Madrid, Comunidad de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 75.6 National total Madrid, Comunidad de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 92.2 National total Madrid, Comunidad de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 44.7 National total Madrid, Comunidad de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 36.4 National total Madrid, Comunidad de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 61.3 National total Madrid, Comunidad de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 43.3 National total Madrid, Comunidad de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 32.0 National total Madrid, Comunidad de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 22.0 National total Madrid, Comunidad de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 34.6 National total Madrid, Comunidad de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 34.1 National total Madrid, Comunidad de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 4.1 National total Madrid, Comunidad de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 6.9 National total Madrid, Comunidad de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 4.3 National total Madrid, Comunidad de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 3.4 National total Madrid, Comunidad de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 67.7 National total Madrid, Comunidad de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 70.5 National total Madrid, Comunidad de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 53.4 National total Madrid, Comunidad de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 70.2 National total Madrid, Comunidad de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 90.9 National total Madrid, Comunidad de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 90.6 National total Madrid, Comunidad de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 80.0 National total Madrid, Comunidad de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 92.9 National total Madrid, Comunidad de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 36.4 National total Madrid, Comunidad de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 29.4 National total Madrid, Comunidad de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 48.2 National total Madrid, Comunidad de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 36.3 National total Madrid, Comunidad de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 22.9 National total Madrid, Comunidad de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 17.9 National total Madrid, Comunidad de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 28.7 National total Madrid, Comunidad de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 23.3 National total Madrid, Comunidad de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 5.8 National total Madrid, Comunidad de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 8.3 National total Madrid, Comunidad de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 13.8 National total Madrid, Comunidad de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 3.8 National total Madrid, Comunidad de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 77.1 National total Madrid, Comunidad de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 75.4 National total Madrid, Comunidad de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 65.8 National total Madrid, Comunidad de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 80.0 National total Madrid, Comunidad de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 95.6 National total Madrid, Comunidad de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 95.1 National total Madrid, Comunidad de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 89.9 National total Madrid, Comunidad de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 96.7 National total Madrid, Comunidad de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 23.9 National total Madrid, Comunidad de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 19.1 National total Madrid, Comunidad de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 19.9 National total Madrid, Comunidad de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 25.9 National total Madrid, Comunidad de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 17.2 National total Madrid, Comunidad de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 11.0 National total Madrid, Comunidad de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 24.6 National total Madrid, Comunidad de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 17.3 National total Madrid, Comunidad de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 2.9 National total Madrid, Comunidad de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 4.6 National total Madrid, Comunidad de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 6.1 National total Madrid, Comunidad de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 1.9 National total Madrid, Comunidad de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 60.5 National total Madrid, Comunidad de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 62.0 National total Madrid, Comunidad de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 62.7 National total Madrid, Comunidad de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 59.6 National total Madrid, Comunidad de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 90.8 National total Madrid, Comunidad de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 89.5 National total Madrid, Comunidad de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 88.7 National total Madrid, Comunidad de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 91.7 National total Madrid, Comunidad de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 17.6 National total Madrid, Comunidad de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 16.8 National total Madrid, Comunidad de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 17.7 National total Madrid, Comunidad de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 17.8 National total Madrid, Comunidad de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 9.3 National total Madrid, Comunidad de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 8.0 National total Madrid, Comunidad de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 12.6 National total Madrid, Comunidad de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 8.8 National total Madrid, Comunidad de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 8.2 National total Madrid, Comunidad de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 9.1 National total Madrid, Comunidad de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 11.4 National total Madrid, Comunidad de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 7.3 National total Madrid, Comunidad de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 24.5 National total Madrid, Comunidad de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 15.2 National total Madrid, Comunidad de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 29.0 National total Madrid, Comunidad de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 26.0 National total Madrid, Comunidad de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 8.8 National total Madrid, Comunidad de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 5.2 National total Madrid, Comunidad de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 8.5 National total Madrid, Comunidad de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 9.8 National total Madrid, Comunidad de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 1.9 National total Madrid, Comunidad de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.7 National total Madrid, Comunidad de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.5 National total Madrid, Comunidad de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 2.6 National total Madrid, Comunidad de 14 % of companies with an Internet connection and a website (3) Total Companies 75.0 National total Madrid, Comunidad de 14 % of companies with an Internet connection and a website (3) Industry 75.0 National total Madrid, Comunidad de 14 % of companies with an Internet connection and a website (3) Construction 63.8 National total Madrid, Comunidad de 14 % of companies with an Internet connection and a website (3) Services 77.5 National total Madrid, Comunidad de 14.1 Services available on the website: Company introduction (4) Total Companies 95.9 National total Madrid, Comunidad de 14.1 Services available on the website: Company introduction (4) Industry 94.0 National total Madrid, Comunidad de 14.1 Services available on the website: Company introduction (4) Construction 94.8 National total Madrid, Comunidad de 14.1 Services available on the website: Company introduction (4) Services 96.6 National total Madrid, Comunidad de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 68.4 National total Madrid, Comunidad de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 56.3 National total Madrid, Comunidad de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 73.8 National total Madrid, Comunidad de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 70.5 National total Madrid, Comunidad de 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 55.2 National total Madrid, Comunidad de 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 69.4 National total Madrid, Comunidad de 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 28.7 National total Madrid, Comunidad de 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 56.4 National total Madrid, Comunidad de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 8.8 National total Madrid, Comunidad de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 4.4 National total Madrid, Comunidad de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 8.2 National total Madrid, Comunidad de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 10.1 National total Madrid, Comunidad de 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 13.5 National total Madrid, Comunidad de 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 8.9 National total Madrid, Comunidad de 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total Madrid, Comunidad de 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 17.1 National total Madrid, Comunidad de 14.6 Services available on the website: Online payments (4) Total Companies 7.6 National total Madrid, Comunidad de 14.6 Services available on the website: Online payments (4) Industry 3.2 National total Madrid, Comunidad de 14.6 Services available on the website: Online payments (4) Construction 0.2 National total Madrid, Comunidad de 14.6 Services available on the website: Online payments (4) Services 10.1 National total Madrid, Comunidad de 14.7 Services available on the website: Online order tracking (4) Total Companies 11.1 National total Madrid, Comunidad de 14.7 Services available on the website: Online order tracking (4) Industry 7.8 National total Madrid, Comunidad de 14.7 Services available on the website: Online order tracking (4) Construction 0.2 National total Madrid, Comunidad de 14.7 Services available on the website: Online order tracking (4) Services 14.0 National total Madrid, Comunidad de 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 7.7 National total Madrid, Comunidad de 14.8 Services available on the website: Website personalisation for regular users (4) Industry 3.7 National total Madrid, Comunidad de 14.8 Services available on the website: Website personalisation for regular users (4) Construction 8.7 National total Madrid, Comunidad de 14.8 Services available on the website: Website personalisation for regular users (4) Services 8.6 National total Madrid, Comunidad de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 31.4 National total Madrid, Comunidad de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 14.6 National total Madrid, Comunidad de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 39.3 National total Madrid, Comunidad de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 34.3 National total Madrid, Comunidad de 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 73.4 National total Madrid, Comunidad de 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 69.7 National total Madrid, Comunidad de 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 60.5 National total Madrid, Comunidad de 15 % of companies that used a digital signature in any communication sent from their company (3) Services 77.3 National total Madrid, Comunidad de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 25.8 National total Madrid, Comunidad de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 24.8 National total Madrid, Comunidad de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 12.7 National total Madrid, Comunidad de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 28.3 National total Madrid, Comunidad de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 98.5 National total Madrid, Comunidad de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 98.9 National total Madrid, Comunidad de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Madrid, Comunidad de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 98.1 National total Madrid, Comunidad de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 33.6 National total Madrid, Comunidad de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 23.5 National total Madrid, Comunidad de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 18.3 National total Madrid, Comunidad de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 39.8 National total Madrid, Comunidad de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 18.5 National total Madrid, Comunidad de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 13.6 National total Madrid, Comunidad de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 8.4 National total Madrid, Comunidad de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 22.0 National total Madrid, Comunidad de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 19.8 National total Madrid, Comunidad de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 12.4 National total Madrid, Comunidad de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 10.4 National total Madrid, Comunidad de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 23.9 National total Madrid, Comunidad de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 8.9 National total Madrid, Comunidad de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 4.3 National total Madrid, Comunidad de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 3.7 National total Madrid, Comunidad de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 11.3 National total Madrid, Comunidad de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 45.8 National total Madrid, Comunidad de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 55.0 National total Madrid, Comunidad de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 51.6 National total Madrid, Comunidad de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 42.0 National total Madrid, Comunidad de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 26.3 National total Madrid, Comunidad de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 18.7 National total Madrid, Comunidad de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 11.6 National total Madrid, Comunidad de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 31.6 National total Madrid, Comunidad de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 21.4 National total Madrid, Comunidad de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 13.6 National total Madrid, Comunidad de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 11.4 National total Madrid, Comunidad de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 25.8 National total Madrid, Comunidad de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 12.7 National total Madrid, Comunidad de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 8.4 National total Madrid, Comunidad de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 6.5 National total Madrid, Comunidad de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 15.3 National total Madrid, Comunidad de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 11.4 National total Madrid, Comunidad de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 5.3 National total Madrid, Comunidad de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 2.1 National total Madrid, Comunidad de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 15.1 National total Madrid, Comunidad de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 11.9 National total Madrid, Comunidad de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 6.7 National total Madrid, Comunidad de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 5.1 National total Madrid, Comunidad de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 14.8 National total Madrid, Comunidad de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 12.7 National total Madrid, Comunidad de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 7.2 National total Madrid, Comunidad de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 4.0 National total Madrid, Comunidad de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 16.1 National total Madrid, Comunidad de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 13.9 National total Madrid, Comunidad de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 6.5 National total Madrid, Comunidad de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 5.3 National total Madrid, Comunidad de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 17.9 National total Madrid, Comunidad de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 15.2 National total Madrid, Comunidad de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 7.5 National total Madrid, Comunidad de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 5.8 National total Madrid, Comunidad de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 19.3 National total Madrid, Comunidad de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 17.8 National total Madrid, Comunidad de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 16.7 National total Madrid, Comunidad de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 15.7 National total Madrid, Comunidad de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 18.5 National total Madrid, Comunidad de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 1.8 National total Madrid, Comunidad de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 0.3 National total Madrid, Comunidad de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 3.3 National total Madrid, Comunidad de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 1.8 National total Madrid, Comunidad de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 22.8 National total Madrid, Comunidad de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 12.5 National total Madrid, Comunidad de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 19.3 National total Madrid, Comunidad de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 26.4 National total Madrid, Comunidad de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 76.5 National total Madrid, Comunidad de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 70.4 National total Madrid, Comunidad de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 62.6 National total Madrid, Comunidad de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 79.6 National total Madrid, Comunidad de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 55.8 National total Madrid, Comunidad de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 58.8 National total Madrid, Comunidad de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 50.2 National total Madrid, Comunidad de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 56.4 National total Madrid, Comunidad de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 49.9 National total Madrid, Comunidad de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 33.5 National total Madrid, Comunidad de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 40.9 National total Madrid, Comunidad de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 53.4 National total Madrid, Comunidad de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 31.7 National total Madrid, Comunidad de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 18.7 National total Madrid, Comunidad de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 16.5 National total Madrid, Comunidad de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 35.9 National total Madrid, Comunidad de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 22.4 National total Madrid, Comunidad de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 23.6 National total Madrid, Comunidad de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 20.8 National total Madrid, Comunidad de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 22.5 National total Madrid, Comunidad de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 60.8 National total Madrid, Comunidad de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 63.7 National total Madrid, Comunidad de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 61.3 National total Madrid, Comunidad de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 59.7 National total Madrid, Comunidad de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 46.9 National total Madrid, Comunidad de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 51.9 National total Madrid, Comunidad de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 53.2 National total Madrid, Comunidad de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 43.7 National total Madrid, Comunidad de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 35.6 National total Madrid, Comunidad de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 37.4 National total Madrid, Comunidad de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 34.4 National total Madrid, Comunidad de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 35.3 National total Madrid, Comunidad de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 42.3 National total Madrid, Comunidad de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 41.8 National total Madrid, Comunidad de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 44.5 National total Madrid, Comunidad de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 41.9 National total Madrid, Comunidad de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 19.1 National total Madrid, Comunidad de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 16.6 National total Madrid, Comunidad de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 12.2 National total Madrid, Comunidad de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 21.6 National total Madrid, Comunidad de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 9.0 National total Madrid, Comunidad de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 9.0 National total Madrid, Comunidad de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 1.9 National total Madrid, Comunidad de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 10.6 National total Madrid, Comunidad de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 60.3 National total Madrid, Comunidad de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 57.0 National total Madrid, Comunidad de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 58.7 National total Madrid, Comunidad de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 61.5 National total Madrid, Comunidad de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 25.2 National total Madrid, Comunidad de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 23.5 National total Madrid, Comunidad de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 16.8 National total Madrid, Comunidad de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 27.5 National total Madrid, Comunidad de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 73.3 National total Madrid, Comunidad de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 73.0 National total Madrid, Comunidad de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 69.6 National total Madrid, Comunidad de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 74.2 National total Madrid, Comunidad de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 36.7 National total Madrid, Comunidad de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 36.4 National total Madrid, Comunidad de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 20.6 National total Madrid, Comunidad de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 40.5 National total Madrid, Comunidad de 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 37.3 National total Madrid, Comunidad de 29 % of companies that had some computer application for managing client information (CRM tools) Industry 28.9 National total Madrid, Comunidad de 29 % of companies that had some computer application for managing client information (CRM tools) Construction 25.0 National total Madrid, Comunidad de 29 % of companies that had some computer application for managing client information (CRM tools) Services 42.4 National total Madrid, Comunidad de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 35.3 National total Madrid, Comunidad de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 27.8 National total Madrid, Comunidad de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 18.5 National total Madrid, Comunidad de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 41.1 National total Madrid, Comunidad de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 30.6 National total Madrid, Comunidad de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 21.6 National total Madrid, Comunidad de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 20.2 National total Madrid, Comunidad de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 35.4 National total Murcia, Región de 1.1 % of companies that had computers Total Companies 99.4 National total Murcia, Región de 1.1 % of companies that had computers Industry 100.0 National total Murcia, Región de 1.1 % of companies that had computers Construction 100.0 National total Murcia, Región de 1.1 % of companies that had computers Services 99.0 National total Murcia, Región de 1.2 % of companies that had a Local Area Network (LAN) Total Companies 84.8 National total Murcia, Región de 1.2 % of companies that had a Local Area Network (LAN) Industry 83.7 National total Murcia, Región de 1.2 % of companies that had a Local Area Network (LAN) Construction 98.0 National total Murcia, Región de 1.2 % of companies that had a Local Area Network (LAN) Services 81.8 National total Murcia, Región de 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 50.0 National total Murcia, Región de 1.3 % of companies that had a 'wireless' Local Area Network Industry 48.6 National total Murcia, Región de 1.3 % of companies that had a 'wireless' Local Area Network Construction 55.7 National total Murcia, Región de 1.3 % of companies that had a 'wireless' Local Area Network Services 49.2 National total Murcia, Región de 1.4 % of companies that had an Internet connection Total Companies 98.8 National total Murcia, Región de 1.4 % of companies that had an Internet connection Industry 98.2 National total Murcia, Región de 1.4 % of companies that had an Internet connection Construction 100.0 National total Murcia, Región de 1.4 % of companies that had an Internet connection Services 98.8 National total Murcia, Región de 1.5 % of companies that had Mobile telephones Total Companies 95.6 National total Murcia, Región de 1.5 % of companies that had Mobile telephones Industry 98.5 National total Murcia, Región de 1.5 % of companies that had Mobile telephones Construction 100.0 National total Murcia, Región de 1.5 % of companies that had Mobile telephones Services 92.8 National total Murcia, Región de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 31.0 National total Murcia, Región de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 25.2 National total Murcia, Región de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 17.3 National total Murcia, Región de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 37.9 National total Murcia, Región de 1.7 % of companies that had electronic mail (e-mail) Total Companies 98.6 National total Murcia, Región de 1.7 % of companies that had electronic mail (e-mail) Industry 97.7 National total Murcia, Región de 1.7 % of companies that had electronic mail (e-mail) Construction 100.0 National total Murcia, Región de 1.7 % of companies that had electronic mail (e-mail) Services 98.8 National total Murcia, Región de 2.1 % of personnel that uses computers at least once a week Total Companies 37.4 National total Murcia, Región de 2.1 % of personnel that uses computers at least once a week Industry 38.2 National total Murcia, Región de 2.1 % of personnel that uses computers at least once a week Construction 33.5 National total Murcia, Región de 2.1 % of personnel that uses computers at least once a week Services 37.6 National total Murcia, Región de 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 31.6 National total Murcia, Región de 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 30.7 National total Murcia, Región de 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 32.8 National total Murcia, Región de 2.2 % of personnel that uses Internet-connected computers at least once a week Services 31.9 National total Murcia, Región de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 7.6 National total Murcia, Región de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 8.1 National total Murcia, Región de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 9.6 National total Murcia, Región de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 6.9 National total Murcia, Región de 3 % of companies that used some type of open source software Total Companies 71.8 National total Murcia, Región de 3 % of companies that used some type of open source software Industry 67.9 National total Murcia, Región de 3 % of companies that used some type of open source software Construction 98.6 National total Murcia, Región de 3 % of companies that used some type of open source software Services 66.7 National total Murcia, Región de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 33.5 National total Murcia, Región de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 30.9 National total Murcia, Región de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 43.7 National total Murcia, Región de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 32.2 National total Murcia, Región de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 67.6 National total Murcia, Región de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 65.3 National total Murcia, Región de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 79.2 National total Murcia, Región de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 65.7 National total Murcia, Región de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 51.4 National total Murcia, Región de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 53.6 National total Murcia, Región de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 50.3 National total Murcia, Región de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 50.6 National total Murcia, Región de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 21.4 National total Murcia, Región de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 23.0 National total Murcia, Región de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 16.7 National total Murcia, Región de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 21.9 National total Murcia, Región de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 12.9 National total Murcia, Región de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 17.6 National total Murcia, Región de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 8.5 National total Murcia, Región de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 11.6 National total Murcia, Región de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 23.2 National total Murcia, Región de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 29.3 National total Murcia, Región de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 14.8 National total Murcia, Región de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 22.2 National total Murcia, Región de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 15.7 National total Murcia, Región de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 21.0 National total Murcia, Región de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 0.9 National total Murcia, Región de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 16.8 National total Murcia, Región de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 13.6 National total Murcia, Región de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 20.6 National total Murcia, Región de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 0.5 National total Murcia, Región de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 13.4 National total Murcia, Región de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 8.4 National total Murcia, Región de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 17.3 National total Murcia, Región de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 0.0 National total Murcia, Región de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 5.8 National total Murcia, Región de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 7.5 National total Murcia, Región de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 12.4 National total Murcia, Región de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 0.5 National total Murcia, Región de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 6.8 National total Murcia, Región de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 15.4 National total Murcia, Región de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 21.9 National total Murcia, Región de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 0.0 National total Murcia, Región de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 16.1 National total Murcia, Región de 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 4.1 National total Murcia, Región de 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 2.6 National total Murcia, Región de 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 0.0 National total Murcia, Región de 4.6 % of companies that did not use open source software due to the following reasons: Other Services 6.1 National total Murcia, Región de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 58.2 National total Murcia, Región de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 61.2 National total Murcia, Región de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 54.9 National total Murcia, Región de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 57.5 National total Murcia, Región de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 17.9 National total Murcia, Región de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 19.7 National total Murcia, Región de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 1.8 National total Murcia, Región de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 21.3 National total Murcia, Región de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 36.2 National total Murcia, Región de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 42.1 National total Murcia, Región de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 50.0 National total Murcia, Región de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 32.9 National total Murcia, Región de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 97.5 National total Murcia, Región de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 95.7 National total Murcia, Región de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 100.0 National total Murcia, Región de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 98.4 National total Murcia, Región de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 25.6 National total Murcia, Región de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 20.0 National total Murcia, Región de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 64.7 National total Murcia, Región de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 31.0 National total Murcia, Región de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 17.0 National total Murcia, Región de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 15.4 National total Murcia, Región de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 21.6 National total Murcia, Región de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 16.6 National total Murcia, Región de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 13.4 National total Murcia, Región de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 15.2 National total Murcia, Región de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 19.0 National total Murcia, Región de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 10.9 National total Murcia, Región de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 100.0 National total Murcia, Región de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 100.0 National total Murcia, Región de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Murcia, Región de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 100.0 National total Murcia, Región de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 96.9 National total Murcia, Región de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 94.2 National total Murcia, Región de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 100.0 National total Murcia, Región de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 97.4 National total Murcia, Región de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 90.9 National total Murcia, Región de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 87.5 National total Murcia, Región de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 94.2 National total Murcia, Región de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 91.8 National total Murcia, Región de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 13.2 National total Murcia, Región de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 15.8 National total Murcia, Región de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 16.6 National total Murcia, Región de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 10.8 National total Murcia, Región de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 9.2 National total Murcia, Región de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 9.9 National total Murcia, Región de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 8.7 National total Murcia, Región de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 8.9 National total Murcia, Región de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 66.7 National total Murcia, Región de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 75.2 National total Murcia, Región de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 39.2 National total Murcia, Región de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 69.7 National total Murcia, Región de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 43.5 National total Murcia, Región de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 47.0 National total Murcia, Región de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 23.8 National total Murcia, Región de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 47.0 National total Murcia, Región de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 60.7 National total Murcia, Región de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 66.9 National total Murcia, Región de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 34.7 National total Murcia, Región de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 64.5 National total Murcia, Región de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 22.8 National total Murcia, Región de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 29.0 National total Murcia, Región de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 10.3 National total Murcia, Región de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 22.8 National total Murcia, Región de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.0 National total Murcia, Región de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.0 National total Murcia, Región de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Murcia, Región de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.0 National total Murcia, Región de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 65.3 National total Murcia, Región de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 62.9 National total Murcia, Región de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 81.8 National total Murcia, Región de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 62.1 National total Murcia, Región de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 26.2 National total Murcia, Región de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 28.7 National total Murcia, Región de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 12.6 National total Murcia, Región de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 28.6 National total Murcia, Región de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 5.5 National total Murcia, Región de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 6.2 National total Murcia, Región de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 5.3 National total Murcia, Región de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 5.3 National total Murcia, Región de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 3.0 National total Murcia, Región de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 2.2 National total Murcia, Región de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 0.3 National total Murcia, Región de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 4.1 National total Murcia, Región de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 97.7 National total Murcia, Región de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 99.5 National total Murcia, Región de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 98.4 National total Murcia, Región de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 96.6 National total Murcia, Región de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 92.7 National total Murcia, Región de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 94.4 National total Murcia, Región de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 98.4 National total Murcia, Región de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 90.2 National total Murcia, Región de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 43.1 National total Murcia, Región de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 41.0 National total Murcia, Región de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 32.8 National total Murcia, Región de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 47.1 National total Murcia, Región de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 46.2 National total Murcia, Región de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 48.2 National total Murcia, Región de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 26.3 National total Murcia, Región de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 50.7 National total Murcia, Región de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 38.7 National total Murcia, Región de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 39.2 National total Murcia, Región de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 23.1 National total Murcia, Región de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 42.8 National total Murcia, Región de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 91.9 National total Murcia, Región de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 88.9 National total Murcia, Región de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 99.5 National total Murcia, Región de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 91.4 National total Murcia, Región de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 41.1 National total Murcia, Región de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 51.8 National total Murcia, Región de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 22.9 National total Murcia, Región de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 40.2 National total Murcia, Región de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 26.8 National total Murcia, Región de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 31.3 National total Murcia, Región de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 10.9 National total Murcia, Región de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 28.7 National total Murcia, Región de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 38.8 National total Murcia, Región de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 48.9 National total Murcia, Región de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 22.7 National total Murcia, Región de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 37.7 National total Murcia, Región de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 91.3 National total Murcia, Región de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 90.9 National total Murcia, Región de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 98.4 National total Murcia, Región de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 89.6 National total Murcia, Región de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 79.2 National total Murcia, Región de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 73.3 National total Murcia, Región de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 94.4 National total Murcia, Región de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 78.2 National total Murcia, Región de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 87.8 National total Murcia, Región de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 90.5 National total Murcia, Región de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 95.5 National total Murcia, Región de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 83.9 National total Murcia, Región de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 56.2 National total Murcia, Región de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 51.2 National total Murcia, Región de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 50.2 National total Murcia, Región de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 60.7 National total Murcia, Región de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 29.4 National total Murcia, Región de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 26.2 National total Murcia, Región de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 17.7 National total Murcia, Región de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 34.9 National total Murcia, Región de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 3.0 National total Murcia, Región de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 4.6 National total Murcia, Región de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 0.0 National total Murcia, Región de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 3.2 National total Murcia, Región de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 72.9 National total Murcia, Región de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 66.3 National total Murcia, Región de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 75.5 National total Murcia, Región de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 75.9 National total Murcia, Región de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 86.6 National total Murcia, Región de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 91.1 National total Murcia, Región de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 83.7 National total Murcia, Región de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 85.2 National total Murcia, Región de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 54.3 National total Murcia, Región de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 58.1 National total Murcia, Región de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 54.3 National total Murcia, Región de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 52.4 National total Murcia, Región de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 33.6 National total Murcia, Región de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 29.4 National total Murcia, Región de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 53.2 National total Murcia, Región de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 30.2 National total Murcia, Región de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 3.6 National total Murcia, Región de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 3.9 National total Murcia, Región de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 0.0 National total Murcia, Región de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 4.5 National total Murcia, Región de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 61.5 National total Murcia, Región de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 57.5 National total Murcia, Región de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 58.3 National total Murcia, Región de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 64.6 National total Murcia, Región de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 85.5 National total Murcia, Región de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 82.7 National total Murcia, Región de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 91.6 National total Murcia, Región de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 85.4 National total Murcia, Región de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 48.5 National total Murcia, Región de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 52.3 National total Murcia, Región de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 60.3 National total Murcia, Región de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 43.6 National total Murcia, Región de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 22.4 National total Murcia, Región de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 16.1 National total Murcia, Región de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 39.8 National total Murcia, Región de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 21.2 National total Murcia, Región de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 7.7 National total Murcia, Región de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 9.7 National total Murcia, Región de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 0.0 National total Murcia, Región de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 8.7 National total Murcia, Región de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 69.8 National total Murcia, Región de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 68.8 National total Murcia, Región de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 67.3 National total Murcia, Región de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 71.1 National total Murcia, Región de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 91.9 National total Murcia, Región de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 86.0 National total Murcia, Región de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Murcia, Región de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 92.8 National total Murcia, Región de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 30.4 National total Murcia, Región de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 36.5 National total Murcia, Región de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 9.2 National total Murcia, Región de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 32.8 National total Murcia, Región de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 14.6 National total Murcia, Región de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 11.3 National total Murcia, Región de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 3.5 National total Murcia, Región de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 19.2 National total Murcia, Región de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 5.4 National total Murcia, Región de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 10.8 National total Murcia, Región de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Murcia, Región de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 4.1 National total Murcia, Región de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 42.7 National total Murcia, Región de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 48.7 National total Murcia, Región de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 23.1 National total Murcia, Región de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 44.9 National total Murcia, Región de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 85.7 National total Murcia, Región de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 76.6 National total Murcia, Región de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 97.9 National total Murcia, Región de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 89.4 National total Murcia, Región de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 25.9 National total Murcia, Región de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 24.7 National total Murcia, Región de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 14.5 National total Murcia, Región de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 28.3 National total Murcia, Región de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 8.2 National total Murcia, Región de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 6.6 National total Murcia, Región de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 0.0 National total Murcia, Región de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 10.3 National total Murcia, Región de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 13.3 National total Murcia, Región de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 23.9 National total Murcia, Región de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 2.1 National total Murcia, Región de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 8.7 National total Murcia, Región de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 13.6 National total Murcia, Región de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 15.2 National total Murcia, Región de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 17.3 National total Murcia, Región de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 11.8 National total Murcia, Región de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 3.4 National total Murcia, Región de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 4.5 National total Murcia, Región de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 0.0 National total Murcia, Región de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 3.8 National total Murcia, Región de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.9 National total Murcia, Región de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.4 National total Murcia, Región de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.0 National total Murcia, Región de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 1.5 National total Murcia, Región de 14 % of companies with an Internet connection and a website (3) Total Companies 64.7 National total Murcia, Región de 14 % of companies with an Internet connection and a website (3) Industry 79.1 National total Murcia, Región de 14 % of companies with an Internet connection and a website (3) Construction 38.8 National total Murcia, Región de 14 % of companies with an Internet connection and a website (3) Services 64.0 National total Murcia, Región de 14.1 Services available on the website: Company introduction (4) Total Companies 92.0 National total Murcia, Región de 14.1 Services available on the website: Company introduction (4) Industry 94.3 National total Murcia, Región de 14.1 Services available on the website: Company introduction (4) Construction 98.3 National total Murcia, Región de 14.1 Services available on the website: Company introduction (4) Services 89.4 National total Murcia, Región de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 60.7 National total Murcia, Región de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 52.7 National total Murcia, Región de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 71.6 National total Murcia, Región de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 64.2 National total Murcia, Región de 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 56.7 National total Murcia, Región de 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 68.0 National total Murcia, Región de 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 71.6 National total Murcia, Región de 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 46.5 National total Murcia, Región de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 1.6 National total Murcia, Región de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 2.1 National total Murcia, Región de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.0 National total Murcia, Región de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 1.5 National total Murcia, Región de 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 7.9 National total Murcia, Región de 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 7.2 National total Murcia, Región de 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total Murcia, Región de 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 9.8 National total Murcia, Región de 14.6 Services available on the website: Online payments (4) Total Companies 4.5 National total Murcia, Región de 14.6 Services available on the website: Online payments (4) Industry 2.9 National total Murcia, Región de 14.6 Services available on the website: Online payments (4) Construction 0.0 National total Murcia, Región de 14.6 Services available on the website: Online payments (4) Services 6.3 National total Murcia, Región de 14.7 Services available on the website: Online order tracking (4) Total Companies 5.6 National total Murcia, Región de 14.7 Services available on the website: Online order tracking (4) Industry 4.5 National total Murcia, Región de 14.7 Services available on the website: Online order tracking (4) Construction 0.0 National total Murcia, Región de 14.7 Services available on the website: Online order tracking (4) Services 7.3 National total Murcia, Región de 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 8.7 National total Murcia, Región de 14.8 Services available on the website: Website personalisation for regular users (4) Industry 6.6 National total Murcia, Región de 14.8 Services available on the website: Website personalisation for regular users (4) Construction 0.0 National total Murcia, Región de 14.8 Services available on the website: Website personalisation for regular users (4) Services 11.5 National total Murcia, Región de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 17.8 National total Murcia, Región de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 9.7 National total Murcia, Región de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 24.3 National total Murcia, Región de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 22.2 National total Murcia, Región de 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 70.5 National total Murcia, Región de 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 66.2 National total Murcia, Región de 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 82.4 National total Murcia, Región de 15 % of companies that used a digital signature in any communication sent from their company (3) Services 69.6 National total Murcia, Región de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 14.4 National total Murcia, Región de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 17.6 National total Murcia, Región de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 2.5 National total Murcia, Región de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 16.6 National total Murcia, Región de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 99.6 National total Murcia, Región de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 99.2 National total Murcia, Región de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Murcia, Región de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 99.7 National total Murcia, Región de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 31.0 National total Murcia, Región de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 29.9 National total Murcia, Región de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 49.9 National total Murcia, Región de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 26.4 National total Murcia, Región de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 14.4 National total Murcia, Región de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 10.0 National total Murcia, Región de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 27.3 National total Murcia, Región de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 13.3 National total Murcia, Región de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 17.0 National total Murcia, Región de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 9.0 National total Murcia, Región de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 43.8 National total Murcia, Región de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 14.0 National total Murcia, Región de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 3.6 National total Murcia, Región de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 3.4 National total Murcia, Región de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 1.1 National total Murcia, Región de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 4.3 National total Murcia, Región de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 43.3 National total Murcia, Región de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 50.1 National total Murcia, Región de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 17.3 National total Murcia, Región de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 46.9 National total Murcia, Región de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 23.7 National total Murcia, Región de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 22.8 National total Murcia, Región de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 43.1 National total Murcia, Región de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 18.8 National total Murcia, Región de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 16.8 National total Murcia, Región de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 16.8 National total Murcia, Región de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 23.9 National total Murcia, Región de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 14.9 National total Murcia, Región de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 8.6 National total Murcia, Región de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 10.3 National total Murcia, Región de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 1.1 National total Murcia, Región de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 9.7 National total Murcia, Región de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 5.7 National total Murcia, Región de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 8.0 National total Murcia, Región de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 0.9 National total Murcia, Región de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 5.7 National total Murcia, Región de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 2.4 National total Murcia, Región de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 1.4 National total Murcia, Región de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.2 National total Murcia, Región de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 3.5 National total Murcia, Región de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 7.1 National total Murcia, Región de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 6.5 National total Murcia, Región de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 0.2 National total Murcia, Región de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 9.3 National total Murcia, Región de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 7.5 National total Murcia, Región de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 8.4 National total Murcia, Región de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 2.0 National total Murcia, Región de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 8.5 National total Murcia, Región de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 11.8 National total Murcia, Región de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 9.8 National total Murcia, Región de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 4.4 National total Murcia, Región de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 14.8 National total Murcia, Región de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 20.9 National total Murcia, Región de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 18.5 National total Murcia, Región de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 62.8 National total Murcia, Región de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 10.6 National total Murcia, Región de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 1.8 National total Murcia, Región de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 1.6 National total Murcia, Región de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.9 National total Murcia, Región de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 2.1 National total Murcia, Región de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 12.9 National total Murcia, Región de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 13.1 National total Murcia, Región de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 6.7 National total Murcia, Región de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 14.5 National total Murcia, Región de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 77.9 National total Murcia, Región de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 86.1 National total Murcia, Región de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 100.0 National total Murcia, Región de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 71.1 National total Murcia, Región de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 53.5 National total Murcia, Región de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 30.5 National total Murcia, Región de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 50.3 National total Murcia, Región de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 65.2 National total Murcia, Región de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 44.5 National total Murcia, Región de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 39.0 National total Murcia, Región de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 16.2 National total Murcia, Región de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 50.9 National total Murcia, Región de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 20.3 National total Murcia, Región de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 14.6 National total Murcia, Región de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 2.6 National total Murcia, Región de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 25.5 National total Murcia, Región de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 14.5 National total Murcia, Región de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 26.1 National total Murcia, Región de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 13.6 National total Murcia, Región de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 9.0 National total Murcia, Región de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 60.6 National total Murcia, Región de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 54.8 National total Murcia, Región de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 70.5 National total Murcia, Región de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 60.8 National total Murcia, Región de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 55.7 National total Murcia, Región de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 57.3 National total Murcia, Región de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 57.8 National total Murcia, Región de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 54.2 National total Murcia, Región de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 33.6 National total Murcia, Región de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 24.2 National total Murcia, Región de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 67.6 National total Murcia, Región de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 28.5 National total Murcia, Región de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 46.8 National total Murcia, Región de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 42.9 National total Murcia, Región de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 73.9 National total Murcia, Región de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 40.7 National total Murcia, Región de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 21.1 National total Murcia, Región de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 28.4 National total Murcia, Región de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 9.3 National total Murcia, Región de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 20.6 National total Murcia, Región de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 6.7 National total Murcia, Región de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 8.2 National total Murcia, Región de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 4.0 National total Murcia, Región de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 6.5 National total Murcia, Región de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 62.3 National total Murcia, Región de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 51.2 National total Murcia, Región de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 91.9 National total Murcia, Región de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 60.4 National total Murcia, Región de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 28.3 National total Murcia, Región de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 31.1 National total Murcia, Región de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 16.6 National total Murcia, Región de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 29.9 National total Murcia, Región de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 71.8 National total Murcia, Región de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 67.7 National total Murcia, Región de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 92.4 National total Murcia, Región de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 68.5 National total Murcia, Región de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 27.1 National total Murcia, Región de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 37.3 National total Murcia, Región de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 7.7 National total Murcia, Región de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 26.8 National total Murcia, Región de 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 24.5 National total Murcia, Región de 29 % of companies that had some computer application for managing client information (CRM tools) Industry 30.7 National total Murcia, Región de 29 % of companies that had some computer application for managing client information (CRM tools) Construction 12.3 National total Murcia, Región de 29 % of companies that had some computer application for managing client information (CRM tools) Services 24.5 National total Murcia, Región de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 23.4 National total Murcia, Región de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 28.7 National total Murcia, Región de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 12.3 National total Murcia, Región de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 23.5 National total Murcia, Región de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 18.3 National total Murcia, Región de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 23.3 National total Murcia, Región de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 3.4 National total Murcia, Región de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 19.7 National total Navarra, Comunidad Foral de 1.1 % of companies that had computers Total Companies 98.4 National total Navarra, Comunidad Foral de 1.1 % of companies that had computers Industry 100.0 National total Navarra, Comunidad Foral de 1.1 % of companies that had computers Construction 93.7 National total Navarra, Comunidad Foral de 1.1 % of companies that had computers Services 98.6 National total Navarra, Comunidad Foral de 1.2 % of companies that had a Local Area Network (LAN) Total Companies 86.7 National total Navarra, Comunidad Foral de 1.2 % of companies that had a Local Area Network (LAN) Industry 96.1 National total Navarra, Comunidad Foral de 1.2 % of companies that had a Local Area Network (LAN) Construction 70.8 National total Navarra, Comunidad Foral de 1.2 % of companies that had a Local Area Network (LAN) Services 83.6 National total Navarra, Comunidad Foral de 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 50.1 National total Navarra, Comunidad Foral de 1.3 % of companies that had a 'wireless' Local Area Network Industry 54.7 National total Navarra, Comunidad Foral de 1.3 % of companies that had a 'wireless' Local Area Network Construction 30.2 National total Navarra, Comunidad Foral de 1.3 % of companies that had a 'wireless' Local Area Network Services 53.0 National total Navarra, Comunidad Foral de 1.4 % of companies that had an Internet connection Total Companies 98.4 National total Navarra, Comunidad Foral de 1.4 % of companies that had an Internet connection Industry 100.0 National total Navarra, Comunidad Foral de 1.4 % of companies that had an Internet connection Construction 93.7 National total Navarra, Comunidad Foral de 1.4 % of companies that had an Internet connection Services 98.6 National total Navarra, Comunidad Foral de 1.5 % of companies that had Mobile telephones Total Companies 96.0 National total Navarra, Comunidad Foral de 1.5 % of companies that had Mobile telephones Industry 100.0 National total Navarra, Comunidad Foral de 1.5 % of companies that had Mobile telephones Construction 99.2 National total Navarra, Comunidad Foral de 1.5 % of companies that had Mobile telephones Services 91.0 National total Navarra, Comunidad Foral de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 31.5 National total Navarra, Comunidad Foral de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 25.0 National total Navarra, Comunidad Foral de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 18.7 National total Navarra, Comunidad Foral de 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 42.5 National total Navarra, Comunidad Foral de 1.7 % of companies that had electronic mail (e-mail) Total Companies 98.4 National total Navarra, Comunidad Foral de 1.7 % of companies that had electronic mail (e-mail) Industry 100.0 National total Navarra, Comunidad Foral de 1.7 % of companies that had electronic mail (e-mail) Construction 93.7 National total Navarra, Comunidad Foral de 1.7 % of companies that had electronic mail (e-mail) Services 98.6 National total Navarra, Comunidad Foral de 2.1 % of personnel that uses computers at least once a week Total Companies 55.1 National total Navarra, Comunidad Foral de 2.1 % of personnel that uses computers at least once a week Industry 56.6 National total Navarra, Comunidad Foral de 2.1 % of personnel that uses computers at least once a week Construction 34.0 National total Navarra, Comunidad Foral de 2.1 % of personnel that uses computers at least once a week Services 57.5 National total Navarra, Comunidad Foral de 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 44.4 National total Navarra, Comunidad Foral de 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 43.4 National total Navarra, Comunidad Foral de 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 32.3 National total Navarra, Comunidad Foral de 2.2 % of personnel that uses Internet-connected computers at least once a week Services 50.2 National total Navarra, Comunidad Foral de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 14.0 National total Navarra, Comunidad Foral de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 15.1 National total Navarra, Comunidad Foral de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 12.1 National total Navarra, Comunidad Foral de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 11.9 National total Navarra, Comunidad Foral de 3 % of companies that used some type of open source software Total Companies 72.8 National total Navarra, Comunidad Foral de 3 % of companies that used some type of open source software Industry 73.7 National total Navarra, Comunidad Foral de 3 % of companies that used some type of open source software Construction 72.5 National total Navarra, Comunidad Foral de 3 % of companies that used some type of open source software Services 72.0 National total Navarra, Comunidad Foral de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 31.2 National total Navarra, Comunidad Foral de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 30.6 National total Navarra, Comunidad Foral de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 12.1 National total Navarra, Comunidad Foral de 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 39.0 National total Navarra, Comunidad Foral de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 70.3 National total Navarra, Comunidad Foral de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 70.0 National total Navarra, Comunidad Foral de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 72.5 National total Navarra, Comunidad Foral de 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 69.7 National total Navarra, Comunidad Foral de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 50.0 National total Navarra, Comunidad Foral de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 48.0 National total Navarra, Comunidad Foral de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 47.0 National total Navarra, Comunidad Foral de 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 53.1 National total Navarra, Comunidad Foral de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 26.7 National total Navarra, Comunidad Foral de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 23.9 National total Navarra, Comunidad Foral de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 14.8 National total Navarra, Comunidad Foral de 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 33.9 National total Navarra, Comunidad Foral de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 21.7 National total Navarra, Comunidad Foral de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 24.7 National total Navarra, Comunidad Foral de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 7.4 National total Navarra, Comunidad Foral de 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 24.0 National total Navarra, Comunidad Foral de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 26.0 National total Navarra, Comunidad Foral de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 23.9 National total Navarra, Comunidad Foral de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 24.5 National total Navarra, Comunidad Foral de 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 28.6 National total Navarra, Comunidad Foral de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 18.0 National total Navarra, Comunidad Foral de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 21.1 National total Navarra, Comunidad Foral de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 14.4 National total Navarra, Comunidad Foral de 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 16.3 National total Navarra, Comunidad Foral de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 16.9 National total Navarra, Comunidad Foral de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 19.2 National total Navarra, Comunidad Foral de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 11.4 National total Navarra, Comunidad Foral de 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 16.6 National total Navarra, Comunidad Foral de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 14.1 National total Navarra, Comunidad Foral de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 16.8 National total Navarra, Comunidad Foral de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 14.5 National total Navarra, Comunidad Foral de 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 11.5 National total Navarra, Comunidad Foral de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 10.1 National total Navarra, Comunidad Foral de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 12.1 National total Navarra, Comunidad Foral de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 8.1 National total Navarra, Comunidad Foral de 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 9.0 National total Navarra, Comunidad Foral de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 12.7 National total Navarra, Comunidad Foral de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 15.6 National total Navarra, Comunidad Foral de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 8.9 National total Navarra, Comunidad Foral de 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 11.2 National total Navarra, Comunidad Foral de 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 2.9 National total Navarra, Comunidad Foral de 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 2.9 National total Navarra, Comunidad Foral de 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 1.0 National total Navarra, Comunidad Foral de 4.6 % of companies that did not use open source software due to the following reasons: Other Services 3.5 National total Navarra, Comunidad Foral de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 65.1 National total Navarra, Comunidad Foral de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 70.1 National total Navarra, Comunidad Foral de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 56.9 National total Navarra, Comunidad Foral de 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 63.4 National total Navarra, Comunidad Foral de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 17.7 National total Navarra, Comunidad Foral de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 20.1 National total Navarra, Comunidad Foral de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 14.0 National total Navarra, Comunidad Foral de 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 16.9 National total Navarra, Comunidad Foral de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 44.6 National total Navarra, Comunidad Foral de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 53.6 National total Navarra, Comunidad Foral de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 49.2 National total Navarra, Comunidad Foral de 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 32.9 National total Navarra, Comunidad Foral de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 90.9 National total Navarra, Comunidad Foral de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 82.2 National total Navarra, Comunidad Foral de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 100.0 National total Navarra, Comunidad Foral de 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 98.0 National total Navarra, Comunidad Foral de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 17.9 National total Navarra, Comunidad Foral de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 16.2 National total Navarra, Comunidad Foral de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 19.3 National total Navarra, Comunidad Foral de 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 30.1 National total Navarra, Comunidad Foral de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 22.3 National total Navarra, Comunidad Foral de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 19.6 National total Navarra, Comunidad Foral de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 19.0 National total Navarra, Comunidad Foral de 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 26.2 National total Navarra, Comunidad Foral de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 12.3 National total Navarra, Comunidad Foral de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 16.6 National total Navarra, Comunidad Foral de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 3.5 National total Navarra, Comunidad Foral de 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 11.1 National total Navarra, Comunidad Foral de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.0 National total Navarra, Comunidad Foral de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 100.0 National total Navarra, Comunidad Foral de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Navarra, Comunidad Foral de 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 97.7 National total Navarra, Comunidad Foral de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 98.9 National total Navarra, Comunidad Foral de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 100.0 National total Navarra, Comunidad Foral de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 98.9 National total Navarra, Comunidad Foral de 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 97.7 National total Navarra, Comunidad Foral de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 97.4 National total Navarra, Comunidad Foral de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 97.4 National total Navarra, Comunidad Foral de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 98.9 National total Navarra, Comunidad Foral de 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 96.8 National total Navarra, Comunidad Foral de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 21.1 National total Navarra, Comunidad Foral de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 20.6 National total Navarra, Comunidad Foral de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 38.4 National total Navarra, Comunidad Foral de 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 15.5 National total Navarra, Comunidad Foral de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 7.0 National total Navarra, Comunidad Foral de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 8.3 National total Navarra, Comunidad Foral de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 5.9 National total Navarra, Comunidad Foral de 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 6.1 National total Navarra, Comunidad Foral de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 73.4 National total Navarra, Comunidad Foral de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 77.8 National total Navarra, Comunidad Foral de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 79.2 National total Navarra, Comunidad Foral de 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 67.1 National total Navarra, Comunidad Foral de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 50.3 National total Navarra, Comunidad Foral de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 53.8 National total Navarra, Comunidad Foral de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 54.5 National total Navarra, Comunidad Foral de 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 45.4 National total Navarra, Comunidad Foral de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 69.0 National total Navarra, Comunidad Foral de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 73.1 National total Navarra, Comunidad Foral de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 78.1 National total Navarra, Comunidad Foral de 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 61.8 National total Navarra, Comunidad Foral de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 19.5 National total Navarra, Comunidad Foral de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 20.9 National total Navarra, Comunidad Foral de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 23.5 National total Navarra, Comunidad Foral de 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 16.7 National total Navarra, Comunidad Foral de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 1.0 National total Navarra, Comunidad Foral de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.0 National total Navarra, Comunidad Foral de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Navarra, Comunidad Foral de 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 2.3 National total Navarra, Comunidad Foral de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 54.2 National total Navarra, Comunidad Foral de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 61.1 National total Navarra, Comunidad Foral de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 34.1 National total Navarra, Comunidad Foral de 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 54.5 National total Navarra, Comunidad Foral de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 33.7 National total Navarra, Comunidad Foral de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 33.2 National total Navarra, Comunidad Foral de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 42.8 National total Navarra, Comunidad Foral de 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 31.0 National total Navarra, Comunidad Foral de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 6.7 National total Navarra, Comunidad Foral de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 3.6 National total Navarra, Comunidad Foral de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 16.4 National total Navarra, Comunidad Foral de 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 6.3 National total Navarra, Comunidad Foral de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 4.5 National total Navarra, Comunidad Foral de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 2.1 National total Navarra, Comunidad Foral de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 6.7 National total Navarra, Comunidad Foral de 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 6.0 National total Navarra, Comunidad Foral de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 97.1 National total Navarra, Comunidad Foral de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 100.0 National total Navarra, Comunidad Foral de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 86.5 National total Navarra, Comunidad Foral de 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 98.0 National total Navarra, Comunidad Foral de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 93.0 National total Navarra, Comunidad Foral de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 93.1 National total Navarra, Comunidad Foral de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 100.0 National total Navarra, Comunidad Foral de 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 90.6 National total Navarra, Comunidad Foral de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 47.2 National total Navarra, Comunidad Foral de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 50.1 National total Navarra, Comunidad Foral de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 40.4 National total Navarra, Comunidad Foral de 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 46.9 National total Navarra, Comunidad Foral de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 50.7 National total Navarra, Comunidad Foral de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 48.4 National total Navarra, Comunidad Foral de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 54.5 National total Navarra, Comunidad Foral de 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 51.7 National total Navarra, Comunidad Foral de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 48.4 National total Navarra, Comunidad Foral de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 50.1 National total Navarra, Comunidad Foral de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 38.7 National total Navarra, Comunidad Foral de 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 50.2 National total Navarra, Comunidad Foral de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 91.4 National total Navarra, Comunidad Foral de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 92.5 National total Navarra, Comunidad Foral de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 91.9 National total Navarra, Comunidad Foral de 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 90.2 National total Navarra, Comunidad Foral de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 47.9 National total Navarra, Comunidad Foral de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 56.3 National total Navarra, Comunidad Foral de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 43.6 National total Navarra, Comunidad Foral de 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 41.4 National total Navarra, Comunidad Foral de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 35.9 National total Navarra, Comunidad Foral de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 43.7 National total Navarra, Comunidad Foral de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 32.2 National total Navarra, Comunidad Foral de 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 29.8 National total Navarra, Comunidad Foral de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 44.3 National total Navarra, Comunidad Foral de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 55.0 National total Navarra, Comunidad Foral de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 37.3 National total Navarra, Comunidad Foral de 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 36.5 National total Navarra, Comunidad Foral de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 89.2 National total Navarra, Comunidad Foral de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 86.8 National total Navarra, Comunidad Foral de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 98.9 National total Navarra, Comunidad Foral de 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 88.2 National total Navarra, Comunidad Foral de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 76.9 National total Navarra, Comunidad Foral de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 73.1 National total Navarra, Comunidad Foral de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 91.6 National total Navarra, Comunidad Foral de 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 75.5 National total Navarra, Comunidad Foral de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 60.6 National total Navarra, Comunidad Foral de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 60.0 National total Navarra, Comunidad Foral de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 63.2 National total Navarra, Comunidad Foral de 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 60.1 National total Navarra, Comunidad Foral de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 94.7 National total Navarra, Comunidad Foral de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 94.1 National total Navarra, Comunidad Foral de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 100.0 National total Navarra, Comunidad Foral de 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 93.0 National total Navarra, Comunidad Foral de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 21.7 National total Navarra, Comunidad Foral de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 15.4 National total Navarra, Comunidad Foral de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 15.1 National total Navarra, Comunidad Foral de 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 30.6 National total Navarra, Comunidad Foral de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 0.4 National total Navarra, Comunidad Foral de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 0.3 National total Navarra, Comunidad Foral de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 0.0 National total Navarra, Comunidad Foral de 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 0.8 National total Navarra, Comunidad Foral de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 77.9 National total Navarra, Comunidad Foral de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 80.1 National total Navarra, Comunidad Foral de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 84.3 National total Navarra, Comunidad Foral de 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 73.5 National total Navarra, Comunidad Foral de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 51.6 National total Navarra, Comunidad Foral de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 49.2 National total Navarra, Comunidad Foral de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 51.6 National total Navarra, Comunidad Foral de 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 54.2 National total Navarra, Comunidad Foral de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 91.5 National total Navarra, Comunidad Foral de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 89.0 National total Navarra, Comunidad Foral de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 100.0 National total Navarra, Comunidad Foral de 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 90.8 National total Navarra, Comunidad Foral de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 15.2 National total Navarra, Comunidad Foral de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 11.6 National total Navarra, Comunidad Foral de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 23.3 National total Navarra, Comunidad Foral de 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 15.8 National total Navarra, Comunidad Foral de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 1.2 National total Navarra, Comunidad Foral de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 0.2 National total Navarra, Comunidad Foral de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 0.0 National total Navarra, Comunidad Foral de 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 2.8 National total Navarra, Comunidad Foral de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 67.0 National total Navarra, Comunidad Foral de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 64.2 National total Navarra, Comunidad Foral de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 78.4 National total Navarra, Comunidad Foral de 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 65.7 National total Navarra, Comunidad Foral de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 55.0 National total Navarra, Comunidad Foral de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 54.0 National total Navarra, Comunidad Foral de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 52.1 National total Navarra, Comunidad Foral de 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 57.1 National total Navarra, Comunidad Foral de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 90.9 National total Navarra, Comunidad Foral de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 93.9 National total Navarra, Comunidad Foral de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 96.6 National total Navarra, Comunidad Foral de 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 85.6 National total Navarra, Comunidad Foral de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 11.0 National total Navarra, Comunidad Foral de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 5.1 National total Navarra, Comunidad Foral de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 19.8 National total Navarra, Comunidad Foral de 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 13.0 National total Navarra, Comunidad Foral de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 1.4 National total Navarra, Comunidad Foral de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 1.1 National total Navarra, Comunidad Foral de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 0.0 National total Navarra, Comunidad Foral de 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 2.4 National total Navarra, Comunidad Foral de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 76.6 National total Navarra, Comunidad Foral de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 76.6 National total Navarra, Comunidad Foral de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 87.8 National total Navarra, Comunidad Foral de 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 72.7 National total Navarra, Comunidad Foral de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 40.0 National total Navarra, Comunidad Foral de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 36.4 National total Navarra, Comunidad Foral de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 49.6 National total Navarra, Comunidad Foral de 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 39.8 National total Navarra, Comunidad Foral de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 94.7 National total Navarra, Comunidad Foral de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 96.7 National total Navarra, Comunidad Foral de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 100.0 National total Navarra, Comunidad Foral de 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 90.5 National total Navarra, Comunidad Foral de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 7.9 National total Navarra, Comunidad Foral de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 2.2 National total Navarra, Comunidad Foral de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 22.4 National total Navarra, Comunidad Foral de 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 7.6 National total Navarra, Comunidad Foral de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 1.7 National total Navarra, Comunidad Foral de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 1.2 National total Navarra, Comunidad Foral de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Navarra, Comunidad Foral de 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 2.9 National total Navarra, Comunidad Foral de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 50.5 National total Navarra, Comunidad Foral de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 49.2 National total Navarra, Comunidad Foral de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 65.3 National total Navarra, Comunidad Foral de 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 46.6 National total Navarra, Comunidad Foral de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 66.3 National total Navarra, Comunidad Foral de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 71.7 National total Navarra, Comunidad Foral de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 49.7 National total Navarra, Comunidad Foral de 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 69.0 National total Navarra, Comunidad Foral de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 58.9 National total Navarra, Comunidad Foral de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 59.2 National total Navarra, Comunidad Foral de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 76.6 National total Navarra, Comunidad Foral de 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 49.9 National total Navarra, Comunidad Foral de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 4.6 National total Navarra, Comunidad Foral de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 2.8 National total Navarra, Comunidad Foral de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 5.4 National total Navarra, Comunidad Foral de 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 6.1 National total Navarra, Comunidad Foral de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 3.2 National total Navarra, Comunidad Foral de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 0.7 National total Navarra, Comunidad Foral de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Navarra, Comunidad Foral de 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 7.2 National total Navarra, Comunidad Foral de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 22.4 National total Navarra, Comunidad Foral de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 12.7 National total Navarra, Comunidad Foral de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 71.5 National total Navarra, Comunidad Foral de 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 14.5 National total Navarra, Comunidad Foral de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 5.8 National total Navarra, Comunidad Foral de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 2.8 National total Navarra, Comunidad Foral de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 19.3 National total Navarra, Comunidad Foral de 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 4.0 National total Navarra, Comunidad Foral de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 1.1 National total Navarra, Comunidad Foral de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 1.3 National total Navarra, Comunidad Foral de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 1.1 National total Navarra, Comunidad Foral de 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 0.8 National total Navarra, Comunidad Foral de 14 % of companies with an Internet connection and a website (3) Total Companies 72.6 National total Navarra, Comunidad Foral de 14 % of companies with an Internet connection and a website (3) Industry 77.5 National total Navarra, Comunidad Foral de 14 % of companies with an Internet connection and a website (3) Construction 64.7 National total Navarra, Comunidad Foral de 14 % of companies with an Internet connection and a website (3) Services 70.6 National total Navarra, Comunidad Foral de 14.1 Services available on the website: Company introduction (4) Total Companies 94.1 National total Navarra, Comunidad Foral de 14.1 Services available on the website: Company introduction (4) Industry 96.4 National total Navarra, Comunidad Foral de 14.1 Services available on the website: Company introduction (4) Construction 86.4 National total Navarra, Comunidad Foral de 14.1 Services available on the website: Company introduction (4) Services 94.2 National total Navarra, Comunidad Foral de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 63.9 National total Navarra, Comunidad Foral de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 60.8 National total Navarra, Comunidad Foral de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 71.1 National total Navarra, Comunidad Foral de 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 64.9 National total Navarra, Comunidad Foral de 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 54.2 National total Navarra, Comunidad Foral de 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 65.9 National total Navarra, Comunidad Foral de 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 26.1 National total Navarra, Comunidad Foral de 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 50.8 National total Navarra, Comunidad Foral de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 3.8 National total Navarra, Comunidad Foral de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 4.0 National total Navarra, Comunidad Foral de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.0 National total Navarra, Comunidad Foral de 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 4.7 National total Navarra, Comunidad Foral de 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 14.1 National total Navarra, Comunidad Foral de 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 15.6 National total Navarra, Comunidad Foral de 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total Navarra, Comunidad Foral de 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 17.0 National total Navarra, Comunidad Foral de 14.6 Services available on the website: Online payments (4) Total Companies 11.0 National total Navarra, Comunidad Foral de 14.6 Services available on the website: Online payments (4) Industry 7.6 National total Navarra, Comunidad Foral de 14.6 Services available on the website: Online payments (4) Construction 10.4 National total Navarra, Comunidad Foral de 14.6 Services available on the website: Online payments (4) Services 14.7 National total Navarra, Comunidad Foral de 14.7 Services available on the website: Online order tracking (4) Total Companies 11.9 National total Navarra, Comunidad Foral de 14.7 Services available on the website: Online order tracking (4) Industry 11.8 National total Navarra, Comunidad Foral de 14.7 Services available on the website: Online order tracking (4) Construction 0.0 National total Navarra, Comunidad Foral de 14.7 Services available on the website: Online order tracking (4) Services 15.9 National total Navarra, Comunidad Foral de 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 2.8 National total Navarra, Comunidad Foral de 14.8 Services available on the website: Website personalisation for regular users (4) Industry 2.2 National total Navarra, Comunidad Foral de 14.8 Services available on the website: Website personalisation for regular users (4) Construction 0.0 National total Navarra, Comunidad Foral de 14.8 Services available on the website: Website personalisation for regular users (4) Services 4.3 National total Navarra, Comunidad Foral de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 18.2 National total Navarra, Comunidad Foral de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 16.8 National total Navarra, Comunidad Foral de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 18.1 National total Navarra, Comunidad Foral de 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 19.8 National total Navarra, Comunidad Foral de 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 70.3 National total Navarra, Comunidad Foral de 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 71.7 National total Navarra, Comunidad Foral de 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 69.0 National total Navarra, Comunidad Foral de 15 % of companies that used a digital signature in any communication sent from their company (3) Services 69.4 National total Navarra, Comunidad Foral de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 16.9 National total Navarra, Comunidad Foral de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 17.7 National total Navarra, Comunidad Foral de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 12.4 National total Navarra, Comunidad Foral de 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 17.6 National total Navarra, Comunidad Foral de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 99.6 National total Navarra, Comunidad Foral de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 99.1 National total Navarra, Comunidad Foral de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Navarra, Comunidad Foral de 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 100.0 National total Navarra, Comunidad Foral de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 23.2 National total Navarra, Comunidad Foral de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 22.8 National total Navarra, Comunidad Foral de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 23.8 National total Navarra, Comunidad Foral de 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 23.4 National total Navarra, Comunidad Foral de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 10.0 National total Navarra, Comunidad Foral de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 9.8 National total Navarra, Comunidad Foral de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 6.7 National total Navarra, Comunidad Foral de 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 11.3 National total Navarra, Comunidad Foral de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 11.9 National total Navarra, Comunidad Foral de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 13.5 National total Navarra, Comunidad Foral de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 12.0 National total Navarra, Comunidad Foral de 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 10.2 National total Navarra, Comunidad Foral de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 4.5 National total Navarra, Comunidad Foral de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 3.8 National total Navarra, Comunidad Foral de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 0.0 National total Navarra, Comunidad Foral de 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 6.8 National total Navarra, Comunidad Foral de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 61.4 National total Navarra, Comunidad Foral de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 64.3 National total Navarra, Comunidad Foral de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 57.2 National total Navarra, Comunidad Foral de 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 59.9 National total Navarra, Comunidad Foral de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 17.1 National total Navarra, Comunidad Foral de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 15.0 National total Navarra, Comunidad Foral de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 18.2 National total Navarra, Comunidad Foral de 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 18.7 National total Navarra, Comunidad Foral de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 12.0 National total Navarra, Comunidad Foral de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 13.2 National total Navarra, Comunidad Foral de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 4.7 National total Navarra, Comunidad Foral de 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 13.3 National total Navarra, Comunidad Foral de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 6.5 National total Navarra, Comunidad Foral de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 4.5 National total Navarra, Comunidad Foral de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 11.4 National total Navarra, Comunidad Foral de 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 6.6 National total Navarra, Comunidad Foral de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 7.0 National total Navarra, Comunidad Foral de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 7.6 National total Navarra, Comunidad Foral de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 11.4 National total Navarra, Comunidad Foral de 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 4.9 National total Navarra, Comunidad Foral de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 2.7 National total Navarra, Comunidad Foral de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 2.6 National total Navarra, Comunidad Foral de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.0 National total Navarra, Comunidad Foral de 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 3.8 National total Navarra, Comunidad Foral de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 7.3 National total Navarra, Comunidad Foral de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 6.2 National total Navarra, Comunidad Foral de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 11.4 National total Navarra, Comunidad Foral de 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 6.8 National total Navarra, Comunidad Foral de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 7.0 National total Navarra, Comunidad Foral de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 5.4 National total Navarra, Comunidad Foral de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 11.4 National total Navarra, Comunidad Foral de 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 7.0 National total Navarra, Comunidad Foral de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 6.9 National total Navarra, Comunidad Foral de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 3.0 National total Navarra, Comunidad Foral de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 4.7 National total Navarra, Comunidad Foral de 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 11.5 National total Navarra, Comunidad Foral de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 15.6 National total Navarra, Comunidad Foral de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 17.0 National total Navarra, Comunidad Foral de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 25.9 National total Navarra, Comunidad Foral de 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 10.7 National total Navarra, Comunidad Foral de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 2.7 National total Navarra, Comunidad Foral de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 6.1 National total Navarra, Comunidad Foral de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.0 National total Navarra, Comunidad Foral de 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 0.2 National total Navarra, Comunidad Foral de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 19.1 National total Navarra, Comunidad Foral de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 16.8 National total Navarra, Comunidad Foral de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 26.6 National total Navarra, Comunidad Foral de 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 18.7 National total Navarra, Comunidad Foral de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 75.4 National total Navarra, Comunidad Foral de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 83.0 National total Navarra, Comunidad Foral de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 74.7 National total Navarra, Comunidad Foral de 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 69.0 National total Navarra, Comunidad Foral de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 27.7 National total Navarra, Comunidad Foral de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 22.3 National total Navarra, Comunidad Foral de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 25.3 National total Navarra, Comunidad Foral de 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 33.7 National total Navarra, Comunidad Foral de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 35.5 National total Navarra, Comunidad Foral de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 34.6 National total Navarra, Comunidad Foral de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 76.0 National total Navarra, Comunidad Foral de 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 16.0 National total Navarra, Comunidad Foral de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 19.7 National total Navarra, Comunidad Foral de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 9.3 National total Navarra, Comunidad Foral de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 25.3 National total Navarra, Comunidad Foral de 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 26.0 National total Navarra, Comunidad Foral de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 23.1 National total Navarra, Comunidad Foral de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 15.4 National total Navarra, Comunidad Foral de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 50.7 National total Navarra, Comunidad Foral de 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 16.0 National total Navarra, Comunidad Foral de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 65.1 National total Navarra, Comunidad Foral de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 58.4 National total Navarra, Comunidad Foral de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 54.5 National total Navarra, Comunidad Foral de 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 75.3 National total Navarra, Comunidad Foral de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 61.2 National total Navarra, Comunidad Foral de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 62.3 National total Navarra, Comunidad Foral de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 72.6 National total Navarra, Comunidad Foral de 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 56.4 National total Navarra, Comunidad Foral de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 27.1 National total Navarra, Comunidad Foral de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 31.7 National total Navarra, Comunidad Foral de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 20.3 National total Navarra, Comunidad Foral de 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 24.7 National total Navarra, Comunidad Foral de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 38.9 National total Navarra, Comunidad Foral de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 49.7 National total Navarra, Comunidad Foral de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 34.3 National total Navarra, Comunidad Foral de 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 29.6 National total Navarra, Comunidad Foral de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 15.0 National total Navarra, Comunidad Foral de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 24.0 National total Navarra, Comunidad Foral de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 4.8 National total Navarra, Comunidad Foral de 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 9.2 National total Navarra, Comunidad Foral de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 8.3 National total Navarra, Comunidad Foral de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 13.7 National total Navarra, Comunidad Foral de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 2.5 National total Navarra, Comunidad Foral de 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 5.3 National total Navarra, Comunidad Foral de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 50.7 National total Navarra, Comunidad Foral de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 51.5 National total Navarra, Comunidad Foral de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 53.6 National total Navarra, Comunidad Foral de 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 48.9 National total Navarra, Comunidad Foral de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 31.0 National total Navarra, Comunidad Foral de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 37.1 National total Navarra, Comunidad Foral de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 29.4 National total Navarra, Comunidad Foral de 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 25.6 National total Navarra, Comunidad Foral de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 66.7 National total Navarra, Comunidad Foral de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 75.2 National total Navarra, Comunidad Foral de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 60.8 National total Navarra, Comunidad Foral de 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 60.6 National total Navarra, Comunidad Foral de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 42.4 National total Navarra, Comunidad Foral de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 52.1 National total Navarra, Comunidad Foral de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 30.5 National total Navarra, Comunidad Foral de 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 37.4 National total Navarra, Comunidad Foral de 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 32.9 National total Navarra, Comunidad Foral de 29 % of companies that had some computer application for managing client information (CRM tools) Industry 30.6 National total Navarra, Comunidad Foral de 29 % of companies that had some computer application for managing client information (CRM tools) Construction 26.0 National total Navarra, Comunidad Foral de 29 % of companies that had some computer application for managing client information (CRM tools) Services 37.7 National total Navarra, Comunidad Foral de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 31.6 National total Navarra, Comunidad Foral de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 29.7 National total Navarra, Comunidad Foral de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 26.0 National total Navarra, Comunidad Foral de 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 35.5 National total Navarra, Comunidad Foral de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 25.0 National total Navarra, Comunidad Foral de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 20.6 National total Navarra, Comunidad Foral de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 18.6 National total Navarra, Comunidad Foral de 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 31.5 National total País Vasco 1.1 % of companies that had computers Total Companies 97.7 National total País Vasco 1.1 % of companies that had computers Industry 96.2 National total País Vasco 1.1 % of companies that had computers Construction 100.0 National total País Vasco 1.1 % of companies that had computers Services 98.3 National total País Vasco 1.2 % of companies that had a Local Area Network (LAN) Total Companies 84.4 National total País Vasco 1.2 % of companies that had a Local Area Network (LAN) Industry 83.9 National total País Vasco 1.2 % of companies that had a Local Area Network (LAN) Construction 77.0 National total País Vasco 1.2 % of companies that had a Local Area Network (LAN) Services 87.0 National total País Vasco 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 54.9 National total País Vasco 1.3 % of companies that had a 'wireless' Local Area Network Industry 55.1 National total País Vasco 1.3 % of companies that had a 'wireless' Local Area Network Construction 43.9 National total País Vasco 1.3 % of companies that had a 'wireless' Local Area Network Services 57.8 National total País Vasco 1.4 % of companies that had an Internet connection Total Companies 96.8 National total País Vasco 1.4 % of companies that had an Internet connection Industry 94.8 National total País Vasco 1.4 % of companies that had an Internet connection Construction 100.0 National total País Vasco 1.4 % of companies that had an Internet connection Services 97.6 National total País Vasco 1.5 % of companies that had Mobile telephones Total Companies 94.6 National total País Vasco 1.5 % of companies that had Mobile telephones Industry 92.7 National total País Vasco 1.5 % of companies that had Mobile telephones Construction 100.0 National total País Vasco 1.5 % of companies that had Mobile telephones Services 94.6 National total País Vasco 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 31.5 National total País Vasco 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 22.4 National total País Vasco 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 21.0 National total País Vasco 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 42.7 National total País Vasco 1.7 % of companies that had electronic mail (e-mail) Total Companies 96.2 National total País Vasco 1.7 % of companies that had electronic mail (e-mail) Industry 94.8 National total País Vasco 1.7 % of companies that had electronic mail (e-mail) Construction 95.9 National total País Vasco 1.7 % of companies that had electronic mail (e-mail) Services 97.6 National total País Vasco 2.1 % of personnel that uses computers at least once a week Total Companies 57.5 National total País Vasco 2.1 % of personnel that uses computers at least once a week Industry 55.1 National total País Vasco 2.1 % of personnel that uses computers at least once a week Construction 34.6 National total País Vasco 2.1 % of personnel that uses computers at least once a week Services 64.0 National total País Vasco 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 45.9 National total País Vasco 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 42.7 National total País Vasco 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 32.6 National total País Vasco 2.2 % of personnel that uses Internet-connected computers at least once a week Services 51.5 National total País Vasco 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 14.3 National total País Vasco 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 14.6 National total País Vasco 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 11.2 National total País Vasco 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 14.7 National total País Vasco 3 % of companies that used some type of open source software Total Companies 67.2 National total País Vasco 3 % of companies that used some type of open source software Industry 68.1 National total País Vasco 3 % of companies that used some type of open source software Construction 61.6 National total País Vasco 3 % of companies that used some type of open source software Services 68.2 National total País Vasco 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 26.7 National total País Vasco 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 26.0 National total País Vasco 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 19.2 National total País Vasco 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 29.5 National total País Vasco 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 64.1 National total País Vasco 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 63.9 National total País Vasco 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 58.6 National total País Vasco 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 65.9 National total País Vasco 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 45.3 National total País Vasco 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 45.2 National total País Vasco 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 43.1 National total País Vasco 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 46.0 National total País Vasco 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 20.8 National total País Vasco 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 20.4 National total País Vasco 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 7.9 National total País Vasco 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 24.9 National total País Vasco 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 20.5 National total País Vasco 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 22.1 National total País Vasco 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 13.3 National total País Vasco 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 21.1 National total País Vasco 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 24.1 National total País Vasco 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 21.1 National total País Vasco 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 19.3 National total País Vasco 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 28.1 National total País Vasco 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 19.7 National total País Vasco 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 19.7 National total País Vasco 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 32.6 National total País Vasco 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 15.9 National total País Vasco 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 17.2 National total País Vasco 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 17.2 National total País Vasco 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 28.3 National total País Vasco 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 14.0 National total País Vasco 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 15.2 National total País Vasco 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 14.9 National total País Vasco 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 24.7 National total País Vasco 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 12.7 National total País Vasco 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 10.8 National total País Vasco 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 11.2 National total País Vasco 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 17.1 National total País Vasco 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 8.6 National total País Vasco 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 15.6 National total País Vasco 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 16.1 National total País Vasco 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 26.2 National total País Vasco 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 11.9 National total País Vasco 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 3.8 National total País Vasco 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 2.7 National total País Vasco 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 0.0 National total País Vasco 4.6 % of companies that did not use open source software due to the following reasons: Other Services 5.9 National total País Vasco 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 65.0 National total País Vasco 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 63.5 National total País Vasco 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 49.0 National total País Vasco 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 71.0 National total País Vasco 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 20.3 National total País Vasco 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 16.3 National total País Vasco 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 17.3 National total País Vasco 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 24.8 National total País Vasco 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 40.5 National total País Vasco 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 41.4 National total País Vasco 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 15.0 National total País Vasco 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 45.1 National total País Vasco 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 92.0 National total País Vasco 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 91.7 National total País Vasco 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 96.4 National total País Vasco 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 91.2 National total País Vasco 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 21.1 National total País Vasco 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 20.3 National total País Vasco 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 17.8 National total País Vasco 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 22.0 National total País Vasco 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 25.0 National total País Vasco 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 22.5 National total País Vasco 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 19.3 National total País Vasco 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 28.9 National total País Vasco 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 13.0 National total País Vasco 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 18.9 National total País Vasco 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 5.3 National total País Vasco 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 10.2 National total País Vasco 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.4 National total País Vasco 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 99.4 National total País Vasco 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 98.8 National total País Vasco 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 99.5 National total País Vasco 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 99.2 National total País Vasco 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 99.1 National total País Vasco 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 98.8 National total País Vasco 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 99.5 National total País Vasco 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 95.2 National total País Vasco 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 96.1 National total País Vasco 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 90.1 National total País Vasco 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 95.9 National total País Vasco 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 22.1 National total País Vasco 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 18.5 National total País Vasco 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 18.7 National total País Vasco 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 26.3 National total País Vasco 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 4.8 National total País Vasco 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 5.1 National total País Vasco 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 0.8 National total País Vasco 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 5.8 National total País Vasco 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 76.4 National total País Vasco 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 72.0 National total País Vasco 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 71.7 National total País Vasco 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 81.7 National total País Vasco 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 58.2 National total País Vasco 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 53.8 National total País Vasco 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 52.5 National total País Vasco 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 63.7 National total País Vasco 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 70.8 National total País Vasco 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 68.2 National total País Vasco 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 58.1 National total País Vasco 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 76.7 National total País Vasco 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 23.2 National total País Vasco 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 22.1 National total País Vasco 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 15.2 National total País Vasco 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 26.6 National total País Vasco 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.7 National total País Vasco 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.6 National total País Vasco 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 1.2 National total País Vasco 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.5 National total País Vasco 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 46.2 National total País Vasco 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 55.8 National total País Vasco 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 33.0 National total País Vasco 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 41.8 National total País Vasco 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 35.9 National total País Vasco 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 32.5 National total País Vasco 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 42.1 National total País Vasco 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 37.0 National total País Vasco 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 11.2 National total País Vasco 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 6.0 National total País Vasco 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 17.7 National total País Vasco 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 13.7 National total País Vasco 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 6.1 National total País Vasco 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 5.1 National total País Vasco 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 6.1 National total País Vasco 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 7.0 National total País Vasco 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 98.1 National total País Vasco 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 97.8 National total País Vasco 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 100.0 National total País Vasco 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 97.8 National total País Vasco 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 92.8 National total País Vasco 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 91.2 National total País Vasco 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 93.7 National total País Vasco 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 93.9 National total País Vasco 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 47.5 National total País Vasco 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 46.4 National total País Vasco 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 35.0 National total País Vasco 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 52.1 National total País Vasco 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 53.5 National total País Vasco 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 54.0 National total País Vasco 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 39.7 National total País Vasco 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 57.2 National total País Vasco 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 51.6 National total País Vasco 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 50.7 National total País Vasco 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 49.5 National total País Vasco 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 53.0 National total País Vasco 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 90.6 National total País Vasco 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 92.6 National total País Vasco 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 86.3 National total País Vasco 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 90.1 National total País Vasco 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 55.3 National total País Vasco 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 55.8 National total País Vasco 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 41.3 National total País Vasco 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 58.9 National total País Vasco 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 42.4 National total País Vasco 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 42.3 National total País Vasco 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 37.9 National total País Vasco 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 43.9 National total País Vasco 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 51.5 National total País Vasco 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 51.5 National total País Vasco 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 35.4 National total País Vasco 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 56.1 National total País Vasco 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 86.2 National total País Vasco 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 84.5 National total País Vasco 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 91.6 National total País Vasco 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 86.0 National total País Vasco 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 72.7 National total País Vasco 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 71.4 National total País Vasco 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 65.2 National total País Vasco 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 76.1 National total País Vasco 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 59.2 National total País Vasco 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 59.9 National total País Vasco 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 60.4 National total País Vasco 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 58.4 National total País Vasco 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 87.7 National total País Vasco 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 90.3 National total País Vasco 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 94.0 National total País Vasco 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 83.9 National total País Vasco 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 33.7 National total País Vasco 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 28.3 National total País Vasco 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 45.1 National total País Vasco 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 35.2 National total País Vasco 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 4.0 National total País Vasco 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 3.4 National total País Vasco 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 3.0 National total País Vasco 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 4.7 National total País Vasco 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 71.4 National total País Vasco 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 67.6 National total País Vasco 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 75.3 National total País Vasco 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 73.5 National total País Vasco 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 54.3 National total País Vasco 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 59.9 National total País Vasco 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 48.5 National total País Vasco 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 51.6 National total País Vasco 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 88.5 National total País Vasco 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 92.7 National total País Vasco 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 79.4 National total País Vasco 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 87.9 National total País Vasco 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 25.9 National total País Vasco 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 20.0 National total País Vasco 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 33.3 National total País Vasco 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 28.2 National total País Vasco 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 2.4 National total País Vasco 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 0.5 National total País Vasco 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 2.6 National total País Vasco 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 3.9 National total País Vasco 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 63.0 National total País Vasco 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 62.7 National total País Vasco 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 61.8 National total País Vasco 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 63.6 National total País Vasco 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 50.6 National total País Vasco 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 58.0 National total País Vasco 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 25.5 National total País Vasco 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 51.5 National total País Vasco 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 86.7 National total País Vasco 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 88.8 National total País Vasco 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 89.3 National total País Vasco 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 84.1 National total País Vasco 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 17.0 National total País Vasco 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 12.5 National total País Vasco 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 17.3 National total País Vasco 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 20.8 National total País Vasco 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 6.2 National total País Vasco 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 3.7 National total País Vasco 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 7.5 National total País Vasco 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 8.0 National total País Vasco 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 68.0 National total País Vasco 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 70.6 National total País Vasco 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 54.7 National total País Vasco 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 69.7 National total País Vasco 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 39.4 National total País Vasco 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 43.3 National total País Vasco 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 28.4 National total País Vasco 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 38.6 National total País Vasco 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 89.2 National total País Vasco 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 90.1 National total País Vasco 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 88.9 National total País Vasco 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 88.4 National total País Vasco 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 13.2 National total País Vasco 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 11.3 National total País Vasco 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 15.9 National total País Vasco 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 14.3 National total País Vasco 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 3.7 National total País Vasco 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 3.8 National total País Vasco 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 3.6 National total País Vasco 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 3.7 National total País Vasco 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 56.8 National total País Vasco 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 58.3 National total País Vasco 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 48.2 National total País Vasco 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 58.1 National total País Vasco 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 68.7 National total País Vasco 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 70.7 National total País Vasco 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 74.1 National total País Vasco 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 65.6 National total País Vasco 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 50.5 National total País Vasco 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 55.6 National total País Vasco 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 49.5 National total País Vasco 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 46.4 National total País Vasco 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 6.1 National total País Vasco 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 3.4 National total País Vasco 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 5.9 National total País Vasco 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 8.5 National total País Vasco 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 7.3 National total País Vasco 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 4.1 National total País Vasco 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 8.7 National total País Vasco 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 9.6 National total País Vasco 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 19.6 National total País Vasco 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 11.7 National total País Vasco 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 39.4 National total País Vasco 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 20.5 National total País Vasco 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 3.0 National total País Vasco 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 1.9 National total País Vasco 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 0.0 National total País Vasco 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 4.9 National total País Vasco 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 1.4 National total País Vasco 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.5 National total País Vasco 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.0 National total País Vasco 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 2.5 National total País Vasco 14 % of companies with an Internet connection and a website (3) Total Companies 77.6 National total País Vasco 14 % of companies with an Internet connection and a website (3) Industry 85.1 National total País Vasco 14 % of companies with an Internet connection and a website (3) Construction 55.6 National total País Vasco 14 % of companies with an Internet connection and a website (3) Services 77.7 National total País Vasco 14.1 Services available on the website: Company introduction (4) Total Companies 94.5 National total País Vasco 14.1 Services available on the website: Company introduction (4) Industry 95.1 National total País Vasco 14.1 Services available on the website: Company introduction (4) Construction 96.6 National total País Vasco 14.1 Services available on the website: Company introduction (4) Services 93.5 National total País Vasco 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 57.9 National total País Vasco 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 56.9 National total País Vasco 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 47.8 National total País Vasco 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 61.0 National total País Vasco 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 54.4 National total País Vasco 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 56.3 National total País Vasco 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 26.2 National total País Vasco 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 58.7 National total País Vasco 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 6.4 National total País Vasco 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 4.0 National total País Vasco 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.0 National total País Vasco 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 10.0 National total País Vasco 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 10.8 National total País Vasco 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 8.7 National total País Vasco 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total País Vasco 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 15.1 National total País Vasco 14.6 Services available on the website: Online payments (4) Total Companies 9.0 National total País Vasco 14.6 Services available on the website: Online payments (4) Industry 5.1 National total País Vasco 14.6 Services available on the website: Online payments (4) Construction 0.0 National total País Vasco 14.6 Services available on the website: Online payments (4) Services 14.6 National total País Vasco 14.7 Services available on the website: Online order tracking (4) Total Companies 12.6 National total País Vasco 14.7 Services available on the website: Online order tracking (4) Industry 9.2 National total País Vasco 14.7 Services available on the website: Online order tracking (4) Construction 4.1 National total País Vasco 14.7 Services available on the website: Online order tracking (4) Services 17.6 National total País Vasco 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 6.7 National total País Vasco 14.8 Services available on the website: Website personalisation for regular users (4) Industry 3.7 National total País Vasco 14.8 Services available on the website: Website personalisation for regular users (4) Construction 0.9 National total País Vasco 14.8 Services available on the website: Website personalisation for regular users (4) Services 10.9 National total País Vasco 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 21.7 National total País Vasco 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 12.9 National total País Vasco 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 9.2 National total País Vasco 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 32.8 National total País Vasco 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 63.5 National total País Vasco 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 65.2 National total País Vasco 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 64.8 National total País Vasco 15 % of companies that used a digital signature in any communication sent from their company (3) Services 61.7 National total País Vasco 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 25.3 National total País Vasco 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 24.3 National total País Vasco 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 9.9 National total País Vasco 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 31.0 National total País Vasco 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 98.6 National total País Vasco 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 99.4 National total País Vasco 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total País Vasco 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 97.4 National total País Vasco 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 20.2 National total País Vasco 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 15.4 National total País Vasco 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 4.2 National total País Vasco 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 29.2 National total País Vasco 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 9.1 National total País Vasco 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 4.6 National total País Vasco 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 0.0 National total País Vasco 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 15.7 National total País Vasco 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 12.5 National total País Vasco 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 8.1 National total País Vasco 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 1.2 National total País Vasco 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 19.7 National total País Vasco 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 5.7 National total País Vasco 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 4.6 National total País Vasco 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 0.7 National total País Vasco 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 8.2 National total País Vasco 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 57.7 National total País Vasco 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 56.8 National total País Vasco 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 73.3 National total País Vasco 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 53.9 National total País Vasco 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 17.3 National total País Vasco 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 12.6 National total País Vasco 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 1.1 National total País Vasco 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 26.3 National total País Vasco 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 15.0 National total País Vasco 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 10.9 National total País Vasco 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 0.0 National total País Vasco 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 23.0 National total País Vasco 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 8.6 National total País Vasco 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 5.4 National total País Vasco 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 0.0 National total País Vasco 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 14.1 National total País Vasco 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 8.2 National total País Vasco 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 6.9 National total País Vasco 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 0.0 National total País Vasco 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 11.9 National total País Vasco 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 3.8 National total País Vasco 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 1.3 National total País Vasco 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.1 National total País Vasco 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 7.0 National total País Vasco 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 6.5 National total País Vasco 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 4.8 National total País Vasco 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 0.2 National total País Vasco 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 9.9 National total País Vasco 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 6.1 National total País Vasco 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 3.4 National total País Vasco 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 0.0 National total País Vasco 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 10.1 National total País Vasco 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 9.5 National total País Vasco 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 6.3 National total País Vasco 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 0.1 National total País Vasco 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 15.0 National total País Vasco 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 11.8 National total País Vasco 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 11.5 National total País Vasco 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 0.8 National total País Vasco 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 15.4 National total País Vasco 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 0.9 National total País Vasco 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 1.4 National total País Vasco 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.0 National total País Vasco 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 0.6 National total País Vasco 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 22.8 National total País Vasco 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 20.0 National total País Vasco 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 28.5 National total País Vasco 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 23.5 National total País Vasco 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 81.4 National total País Vasco 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 85.6 National total País Vasco 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 70.6 National total País Vasco 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 82.2 National total País Vasco 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 50.9 National total País Vasco 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 43.6 National total País Vasco 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 59.7 National total País Vasco 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 53.2 National total País Vasco 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 48.5 National total País Vasco 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 45.1 National total País Vasco 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 29.4 National total País Vasco 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 57.9 National total País Vasco 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 17.4 National total País Vasco 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 10.5 National total País Vasco 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 0.6 National total País Vasco 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 28.5 National total País Vasco 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 16.1 National total País Vasco 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 15.7 National total País Vasco 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 0.3 National total País Vasco 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 22.0 National total País Vasco 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 60.3 National total País Vasco 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 59.4 National total País Vasco 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 67.2 National total País Vasco 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 59.2 National total País Vasco 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 56.6 National total País Vasco 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 57.2 National total País Vasco 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 69.8 National total País Vasco 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 52.4 National total País Vasco 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 31.3 National total País Vasco 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 33.0 National total País Vasco 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 26.1 National total País Vasco 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 31.1 National total País Vasco 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 39.0 National total País Vasco 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 42.4 National total País Vasco 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 25.5 National total País Vasco 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 39.7 National total País Vasco 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 19.5 National total País Vasco 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 19.3 National total País Vasco 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 15.0 National total País Vasco 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 21.0 National total País Vasco 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 6.4 National total País Vasco 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 5.1 National total País Vasco 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 0.6 National total País Vasco 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 9.3 National total País Vasco 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 50.8 National total País Vasco 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 52.3 National total País Vasco 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 50.2 National total País Vasco 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 49.7 National total País Vasco 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 26.7 National total País Vasco 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 24.6 National total País Vasco 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 18.2 National total País Vasco 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 31.1 National total País Vasco 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 69.6 National total País Vasco 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 70.8 National total País Vasco 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 64.9 National total País Vasco 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 69.9 National total País Vasco 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 46.5 National total País Vasco 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 59.5 National total País Vasco 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 21.8 National total País Vasco 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 42.2 National total País Vasco 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 33.5 National total País Vasco 29 % of companies that had some computer application for managing client information (CRM tools) Industry 37.4 National total País Vasco 29 % of companies that had some computer application for managing client information (CRM tools) Construction 11.1 National total País Vasco 29 % of companies that had some computer application for managing client information (CRM tools) Services 36.5 National total País Vasco 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 32.4 National total País Vasco 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 36.8 National total País Vasco 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 11.1 National total País Vasco 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 34.7 National total País Vasco 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 26.8 National total País Vasco 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 28.1 National total País Vasco 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 11.1 National total País Vasco 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 30.2 National total Rioja, La 1.1 % of companies that had computers Total Companies 98.4 National total Rioja, La 1.1 % of companies that had computers Industry 97.0 National total Rioja, La 1.1 % of companies that had computers Construction 100.0 National total Rioja, La 1.1 % of companies that had computers Services 100.0 National total Rioja, La 1.2 % of companies that had a Local Area Network (LAN) Total Companies 82.8 National total Rioja, La 1.2 % of companies that had a Local Area Network (LAN) Industry 81.2 National total Rioja, La 1.2 % of companies that had a Local Area Network (LAN) Construction 78.3 National total Rioja, La 1.2 % of companies that had a Local Area Network (LAN) Services 86.7 National total Rioja, La 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 46.5 National total Rioja, La 1.3 % of companies that had a 'wireless' Local Area Network Industry 47.4 National total Rioja, La 1.3 % of companies that had a 'wireless' Local Area Network Construction 38.1 National total Rioja, La 1.3 % of companies that had a 'wireless' Local Area Network Services 48.2 National total Rioja, La 1.4 % of companies that had an Internet connection Total Companies 97.3 National total Rioja, La 1.4 % of companies that had an Internet connection Industry 95.5 National total Rioja, La 1.4 % of companies that had an Internet connection Construction 100.0 National total Rioja, La 1.4 % of companies that had an Internet connection Services 99.1 National total Rioja, La 1.5 % of companies that had Mobile telephones Total Companies 95.1 National total Rioja, La 1.5 % of companies that had Mobile telephones Industry 92.1 National total Rioja, La 1.5 % of companies that had Mobile telephones Construction 100.0 National total Rioja, La 1.5 % of companies that had Mobile telephones Services 97.8 National total Rioja, La 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 31.2 National total Rioja, La 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 25.5 National total Rioja, La 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 13.7 National total Rioja, La 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 45.9 National total Rioja, La 1.7 % of companies that had electronic mail (e-mail) Total Companies 97.3 National total Rioja, La 1.7 % of companies that had electronic mail (e-mail) Industry 95.5 National total Rioja, La 1.7 % of companies that had electronic mail (e-mail) Construction 100.0 National total Rioja, La 1.7 % of companies that had electronic mail (e-mail) Services 99.1 National total Rioja, La 2.1 % of personnel that uses computers at least once a week Total Companies 40.9 National total Rioja, La 2.1 % of personnel that uses computers at least once a week Industry 40.3 National total Rioja, La 2.1 % of personnel that uses computers at least once a week Construction 26.7 National total Rioja, La 2.1 % of personnel that uses computers at least once a week Services 46.5 National total Rioja, La 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 33.1 National total Rioja, La 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 29.2 National total Rioja, La 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 26.4 National total Rioja, La 2.2 % of personnel that uses Internet-connected computers at least once a week Services 43.4 National total Rioja, La 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 8.5 National total Rioja, La 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 8.2 National total Rioja, La 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 6.2 National total Rioja, La 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 9.8 National total Rioja, La 3 % of companies that used some type of open source software Total Companies 72.3 National total Rioja, La 3 % of companies that used some type of open source software Industry 74.0 National total Rioja, La 3 % of companies that used some type of open source software Construction 45.4 National total Rioja, La 3 % of companies that used some type of open source software Services 79.0 National total Rioja, La 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 33.1 National total Rioja, La 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 32.0 National total Rioja, La 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 8.5 National total Rioja, La 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 43.5 National total Rioja, La 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 70.1 National total Rioja, La 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 72.1 National total Rioja, La 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 45.4 National total Rioja, La 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 75.7 National total Rioja, La 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 47.5 National total Rioja, La 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 45.0 National total Rioja, La 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 17.0 National total Rioja, La 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 62.0 National total Rioja, La 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 20.0 National total Rioja, La 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 19.1 National total Rioja, La 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 8.0 National total Rioja, La 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 25.5 National total Rioja, La 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 17.9 National total Rioja, La 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 23.0 National total Rioja, La 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 4.6 National total Rioja, La 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 14.9 National total Rioja, La 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 31.5 National total Rioja, La 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 34.7 National total Rioja, La 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 11.4 National total Rioja, La 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 33.9 National total Rioja, La 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 16.9 National total Rioja, La 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 17.6 National total Rioja, La 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 38.2 National total Rioja, La 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 8.6 National total Rioja, La 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 16.2 National total Rioja, La 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 14.1 National total Rioja, La 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 29.6 National total Rioja, La 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 14.7 National total Rioja, La 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 12.9 National total Rioja, La 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 10.5 National total Rioja, La 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 29.6 National total Rioja, La 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 10.6 National total Rioja, La 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 11.5 National total Rioja, La 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 11.4 National total Rioja, La 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 16.5 National total Rioja, La 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 10.0 National total Rioja, La 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 15.8 National total Rioja, La 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 14.0 National total Rioja, La 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 38.2 National total Rioja, La 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 10.8 National total Rioja, La 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 4.4 National total Rioja, La 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 5.1 National total Rioja, La 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 3.3 National total Rioja, La 4.6 % of companies that did not use open source software due to the following reasons: Other Services 3.7 National total Rioja, La 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 58.3 National total Rioja, La 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 62.5 National total Rioja, La 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 35.7 National total Rioja, La 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 59.8 National total Rioja, La 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 18.0 National total Rioja, La 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 17.5 National total Rioja, La 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 12.0 National total Rioja, La 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 20.9 National total Rioja, La 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 42.1 National total Rioja, La 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 39.5 National total Rioja, La 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 19.0 National total Rioja, La 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 50.0 National total Rioja, La 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 99.0 National total Rioja, La 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 98.0 National total Rioja, La 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 100.0 National total Rioja, La 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 100.0 National total Rioja, La 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 28.7 National total Rioja, La 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 23.0 National total Rioja, La 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 11.0 National total Rioja, La 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 49.1 National total Rioja, La 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 23.1 National total Rioja, La 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 30.7 National total Rioja, La 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 10.8 National total Rioja, La 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 16.2 National total Rioja, La 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 10.1 National total Rioja, La 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 6.9 National total Rioja, La 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 16.0 National total Rioja, La 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 12.6 National total Rioja, La 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.4 National total Rioja, La 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 98.9 National total Rioja, La 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Rioja, La 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 100.0 National total Rioja, La 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 97.0 National total Rioja, La 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 95.8 National total Rioja, La 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 100.0 National total Rioja, La 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 97.8 National total Rioja, La 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 96.5 National total Rioja, La 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 95.4 National total Rioja, La 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 100.0 National total Rioja, La 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 97.0 National total Rioja, La 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 16.1 National total Rioja, La 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 14.2 National total Rioja, La 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 23.2 National total Rioja, La 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 16.3 National total Rioja, La 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 2.7 National total Rioja, La 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 4.4 National total Rioja, La 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 0.0 National total Rioja, La 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 1.1 National total Rioja, La 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 66.9 National total Rioja, La 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 72.5 National total Rioja, La 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 47.6 National total Rioja, La 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 65.5 National total Rioja, La 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 42.0 National total Rioja, La 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 46.8 National total Rioja, La 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 22.6 National total Rioja, La 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 42.0 National total Rioja, La 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 62.6 National total Rioja, La 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 68.7 National total Rioja, La 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 44.3 National total Rioja, La 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 60.2 National total Rioja, La 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 15.9 National total Rioja, La 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 15.7 National total Rioja, La 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 15.9 National total Rioja, La 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 16.3 National total Rioja, La 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.6 National total Rioja, La 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 1.1 National total Rioja, La 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Rioja, La 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.0 National total Rioja, La 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 49.8 National total Rioja, La 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 51.0 National total Rioja, La 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 56.2 National total Rioja, La 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 46.0 National total Rioja, La 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 32.0 National total Rioja, La 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 30.6 National total Rioja, La 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 19.8 National total Rioja, La 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 38.3 National total Rioja, La 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 10.7 National total Rioja, La 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 8.2 National total Rioja, La 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 21.7 National total Rioja, La 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 10.3 National total Rioja, La 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 6.9 National total Rioja, La 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 9.1 National total Rioja, La 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 2.3 National total Rioja, La 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 5.4 National total Rioja, La 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 96.9 National total Rioja, La 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 94.7 National total Rioja, La 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 100.0 National total Rioja, La 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 99.2 National total Rioja, La 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 95.3 National total Rioja, La 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 95.3 National total Rioja, La 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 89.2 National total Rioja, La 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 97.5 National total Rioja, La 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 51.3 National total Rioja, La 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 52.4 National total Rioja, La 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 35.7 National total Rioja, La 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 55.2 National total Rioja, La 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 47.4 National total Rioja, La 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 50.5 National total Rioja, La 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 30.1 National total Rioja, La 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 49.0 National total Rioja, La 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 44.6 National total Rioja, La 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 45.3 National total Rioja, La 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 9.7 National total Rioja, La 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 56.0 National total Rioja, La 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 88.7 National total Rioja, La 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 87.8 National total Rioja, La 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 83.5 National total Rioja, La 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 91.9 National total Rioja, La 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 48.4 National total Rioja, La 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 58.5 National total Rioja, La 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 25.9 National total Rioja, La 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 41.2 National total Rioja, La 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 33.7 National total Rioja, La 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 40.9 National total Rioja, La 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 19.2 National total Rioja, La 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 27.8 National total Rioja, La 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 43.3 National total Rioja, La 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 51.1 National total Rioja, La 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 25.9 National total Rioja, La 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 37.6 National total Rioja, La 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 94.7 National total Rioja, La 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 94.0 National total Rioja, La 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 89.2 National total Rioja, La 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 97.8 National total Rioja, La 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 79.7 National total Rioja, La 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 73.2 National total Rioja, La 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 89.2 National total Rioja, La 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 85.9 National total Rioja, La 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 94.2 National total Rioja, La 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 91.8 National total Rioja, La 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 96.3 National total Rioja, La 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 96.5 National total Rioja, La 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 67.6 National total Rioja, La 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 61.5 National total Rioja, La 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 96.3 National total Rioja, La 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 64.7 National total Rioja, La 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 34.2 National total Rioja, La 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 22.3 National total Rioja, La 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 85.5 National total Rioja, La 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 30.1 National total Rioja, La 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 0.5 National total Rioja, La 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 1.1 National total Rioja, La 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 0.0 National total Rioja, La 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 0.0 National total Rioja, La 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 80.8 National total Rioja, La 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 80.0 National total Rioja, La 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 85.8 National total Rioja, La 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 80.2 National total Rioja, La 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 91.3 National total Rioja, La 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 92.0 National total Rioja, La 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Rioja, La 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 87.2 National total Rioja, La 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 66.0 National total Rioja, La 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 66.3 National total Rioja, La 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 86.9 National total Rioja, La 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 57.7 National total Rioja, La 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 27.0 National total Rioja, La 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 18.6 National total Rioja, La 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 50.5 National total Rioja, La 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 30.2 National total Rioja, La 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 1.0 National total Rioja, La 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 1.0 National total Rioja, La 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 0.0 National total Rioja, La 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 1.4 National total Rioja, La 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 75.6 National total Rioja, La 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 80.0 National total Rioja, La 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 75.0 National total Rioja, La 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 69.6 National total Rioja, La 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 95.1 National total Rioja, La 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 97.3 National total Rioja, La 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 97.0 National total Rioja, La 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 90.9 National total Rioja, La 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 48.4 National total Rioja, La 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 46.0 National total Rioja, La 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 78.0 National total Rioja, La 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 41.1 National total Rioja, La 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 16.2 National total Rioja, La 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 8.8 National total Rioja, La 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 35.8 National total Rioja, La 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 21.1 National total Rioja, La 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 1.4 National total Rioja, La 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 1.0 National total Rioja, La 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 0.0 National total Rioja, La 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 2.7 National total Rioja, La 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 86.9 National total Rioja, La 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 88.5 National total Rioja, La 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 85.8 National total Rioja, La 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 84.9 National total Rioja, La 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 93.4 National total Rioja, La 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 92.2 National total Rioja, La 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 97.4 National total Rioja, La 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 93.8 National total Rioja, La 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 39.1 National total Rioja, La 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 35.4 National total Rioja, La 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 64.3 National total Rioja, La 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 35.7 National total Rioja, La 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 14.8 National total Rioja, La 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 10.9 National total Rioja, La 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 33.9 National total Rioja, La 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 13.8 National total Rioja, La 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 1.9 National total Rioja, La 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 2.9 National total Rioja, La 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Rioja, La 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 0.9 National total Rioja, La 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 64.0 National total Rioja, La 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 61.9 National total Rioja, La 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 69.3 National total Rioja, La 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 65.2 National total Rioja, La 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 92.3 National total Rioja, La 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 85.8 National total Rioja, La 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Rioja, La 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 98.4 National total Rioja, La 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 22.0 National total Rioja, La 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 27.4 National total Rioja, La 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 13.1 National total Rioja, La 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 18.1 National total Rioja, La 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 2.7 National total Rioja, La 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 0.0 National total Rioja, La 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 4.1 National total Rioja, La 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 5.7 National total Rioja, La 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 4.4 National total Rioja, La 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 8.0 National total Rioja, La 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Rioja, La 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 1.2 National total Rioja, La 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 14.9 National total Rioja, La 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 9.4 National total Rioja, La 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 36.2 National total Rioja, La 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 15.4 National total Rioja, La 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 3.9 National total Rioja, La 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 2.2 National total Rioja, La 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 4.6 National total Rioja, La 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 6.2 National total Rioja, La 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.0 National total Rioja, La 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.0 National total Rioja, La 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.0 National total Rioja, La 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 0.0 National total Rioja, La 14 % of companies with an Internet connection and a website (3) Total Companies 74.9 National total Rioja, La 14 % of companies with an Internet connection and a website (3) Industry 80.5 National total Rioja, La 14 % of companies with an Internet connection and a website (3) Construction 60.8 National total Rioja, La 14 % of companies with an Internet connection and a website (3) Services 71.8 National total Rioja, La 14.1 Services available on the website: Company introduction (4) Total Companies 96.3 National total Rioja, La 14.1 Services available on the website: Company introduction (4) Industry 96.4 National total Rioja, La 14.1 Services available on the website: Company introduction (4) Construction 100.0 National total Rioja, La 14.1 Services available on the website: Company introduction (4) Services 95.1 National total Rioja, La 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 69.2 National total Rioja, La 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 69.0 National total Rioja, La 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 55.4 National total Rioja, La 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 73.6 National total Rioja, La 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 65.8 National total Rioja, La 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 67.7 National total Rioja, La 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 45.0 National total Rioja, La 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 69.0 National total Rioja, La 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 6.3 National total Rioja, La 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 5.4 National total Rioja, La 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 3.7 National total Rioja, La 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 8.4 National total Rioja, La 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 12.5 National total Rioja, La 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 10.2 National total Rioja, La 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total Rioja, La 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 20.0 National total Rioja, La 14.6 Services available on the website: Online payments (4) Total Companies 10.3 National total Rioja, La 14.6 Services available on the website: Online payments (4) Industry 10.0 National total Rioja, La 14.6 Services available on the website: Online payments (4) Construction 0.0 National total Rioja, La 14.6 Services available on the website: Online payments (4) Services 13.8 National total Rioja, La 14.7 Services available on the website: Online order tracking (4) Total Companies 10.9 National total Rioja, La 14.7 Services available on the website: Online order tracking (4) Industry 9.5 National total Rioja, La 14.7 Services available on the website: Online order tracking (4) Construction 0.0 National total Rioja, La 14.7 Services available on the website: Online order tracking (4) Services 16.5 National total Rioja, La 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 4.4 National total Rioja, La 14.8 Services available on the website: Website personalisation for regular users (4) Industry 3.6 National total Rioja, La 14.8 Services available on the website: Website personalisation for regular users (4) Construction 0.0 National total Rioja, La 14.8 Services available on the website: Website personalisation for regular users (4) Services 7.1 National total Rioja, La 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 13.4 National total Rioja, La 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 7.5 National total Rioja, La 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 3.7 National total Rioja, La 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 25.6 National total Rioja, La 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 88.0 National total Rioja, La 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 86.5 National total Rioja, La 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 89.2 National total Rioja, La 15 % of companies that used a digital signature in any communication sent from their company (3) Services 89.9 National total Rioja, La 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 12.7 National total Rioja, La 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 15.7 National total Rioja, La 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 0.0 National total Rioja, La 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 12.9 National total Rioja, La 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 99.0 National total Rioja, La 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 98.7 National total Rioja, La 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Rioja, La 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 99.1 National total Rioja, La 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 20.7 National total Rioja, La 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 22.5 National total Rioja, La 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 7.4 National total Rioja, La 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 22.7 National total Rioja, La 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 9.9 National total Rioja, La 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 11.3 National total Rioja, La 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 7.4 National total Rioja, La 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 8.7 National total Rioja, La 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 9.6 National total Rioja, La 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 7.8 National total Rioja, La 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 5.1 National total Rioja, La 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 13.6 National total Rioja, La 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 2.4 National total Rioja, La 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 1.5 National total Rioja, La 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 0.0 National total Rioja, La 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 4.6 National total Rioja, La 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 58.1 National total Rioja, La 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 48.7 National total Rioja, La 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 89.2 National total Rioja, La 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 60.8 National total Rioja, La 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 20.1 National total Rioja, La 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 23.1 National total Rioja, La 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 7.4 National total Rioja, La 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 20.1 National total Rioja, La 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 12.8 National total Rioja, La 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 13.4 National total Rioja, La 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 2.3 National total Rioja, La 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 15.7 National total Rioja, La 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 6.9 National total Rioja, La 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 7.9 National total Rioja, La 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 2.3 National total Rioja, La 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 6.9 National total Rioja, La 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 7.2 National total Rioja, La 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 6.5 National total Rioja, La 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 5.1 National total Rioja, La 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 8.8 National total Rioja, La 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 2.5 National total Rioja, La 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 4.1 National total Rioja, La 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 2.9 National total Rioja, La 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 0.0 National total Rioja, La 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 5.6 National total Rioja, La 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 5.5 National total Rioja, La 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 5.1 National total Rioja, La 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 5.9 National total Rioja, La 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 7.0 National total Rioja, La 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 5.2 National total Rioja, La 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 7.4 National total Rioja, La 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 9.4 National total Rioja, La 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 8.0 National total Rioja, La 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 9.8 National total Rioja, La 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 5.1 National total Rioja, La 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 6.4 National total Rioja, La 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 13.0 National total Rioja, La 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 12.0 National total Rioja, La 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 2.3 National total Rioja, La 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 18.3 National total Rioja, La 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 0.8 National total Rioja, La 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 1.6 National total Rioja, La 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.0 National total Rioja, La 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 0.0 National total Rioja, La 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 10.3 National total Rioja, La 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 13.8 National total Rioja, La 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 8.5 National total Rioja, La 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 6.0 National total Rioja, La 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 86.7 National total Rioja, La 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 80.6 National total Rioja, La 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 100.0 National total Rioja, La 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 100.0 National total Rioja, La 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 36.2 National total Rioja, La 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 17.1 National total Rioja, La 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 60.6 National total Rioja, La 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 86.7 National total Rioja, La 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 45.3 National total Rioja, La 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 40.9 National total Rioja, La 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 0.0 National total Rioja, La 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 82.3 National total Rioja, La 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 13.4 National total Rioja, La 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 7.0 National total Rioja, La 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 0.0 National total Rioja, La 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 40.8 National total Rioja, La 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 19.9 National total Rioja, La 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 17.6 National total Rioja, La 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 0.0 National total Rioja, La 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 37.1 National total Rioja, La 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 59.0 National total Rioja, La 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 50.6 National total Rioja, La 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 73.8 National total Rioja, La 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 65.0 National total Rioja, La 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 58.7 National total Rioja, La 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 54.9 National total Rioja, La 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 59.2 National total Rioja, La 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 63.7 National total Rioja, La 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 28.5 National total Rioja, La 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 27.5 National total Rioja, La 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 38.0 National total Rioja, La 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 26.4 National total Rioja, La 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 39.7 National total Rioja, La 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 33.5 National total Rioja, La 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 49.8 National total Rioja, La 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 44.3 National total Rioja, La 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 18.1 National total Rioja, La 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 18.9 National total Rioja, La 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 8.1 National total Rioja, La 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 20.4 National total Rioja, La 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 12.0 National total Rioja, La 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 15.5 National total Rioja, La 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 0.0 National total Rioja, La 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 10.9 National total Rioja, La 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 37.1 National total Rioja, La 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 37.8 National total Rioja, La 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 14.2 National total Rioja, La 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 44.1 National total Rioja, La 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 35.2 National total Rioja, La 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 37.8 National total Rioja, La 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 17.5 National total Rioja, La 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 37.4 National total Rioja, La 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 64.5 National total Rioja, La 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 66.3 National total Rioja, La 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 50.0 National total Rioja, La 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 66.8 National total Rioja, La 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 37.5 National total Rioja, La 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 40.0 National total Rioja, La 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 14.6 National total Rioja, La 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 41.8 National total Rioja, La 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 34.5 National total Rioja, La 29 % of companies that had some computer application for managing client information (CRM tools) Industry 33.8 National total Rioja, La 29 % of companies that had some computer application for managing client information (CRM tools) Construction 11.8 National total Rioja, La 29 % of companies that had some computer application for managing client information (CRM tools) Services 43.6 National total Rioja, La 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 33.1 National total Rioja, La 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 32.5 National total Rioja, La 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 11.8 National total Rioja, La 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 41.4 National total Rioja, La 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 25.6 National total Rioja, La 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 25.4 National total Rioja, La 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 8.5 National total Rioja, La 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 31.8 National total Ceuta 1.1 % of companies that had computers Total Companies 97.5 National total Ceuta 1.1 % of companies that had computers Industry 79.2 National total Ceuta 1.1 % of companies that had computers Construction 100.0 National total Ceuta 1.1 % of companies that had computers Services 99.6 National total Ceuta 1.2 % of companies that had a Local Area Network (LAN) Total Companies 85.4 National total Ceuta 1.2 % of companies that had a Local Area Network (LAN) Industry 79.2 National total Ceuta 1.2 % of companies that had a Local Area Network (LAN) Construction 82.1 National total Ceuta 1.2 % of companies that had a Local Area Network (LAN) Services 87.7 National total Ceuta 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 45.8 National total Ceuta 1.3 % of companies that had a 'wireless' Local Area Network Industry 41.7 National total Ceuta 1.3 % of companies that had a 'wireless' Local Area Network Construction 61.9 National total Ceuta 1.3 % of companies that had a 'wireless' Local Area Network Services 40.5 National total Ceuta 1.4 % of companies that had an Internet connection Total Companies 97.3 National total Ceuta 1.4 % of companies that had an Internet connection Industry 79.2 National total Ceuta 1.4 % of companies that had an Internet connection Construction 100.0 National total Ceuta 1.4 % of companies that had an Internet connection Services 99.3 National total Ceuta 1.5 % of companies that had Mobile telephones Total Companies 87.3 National total Ceuta 1.5 % of companies that had Mobile telephones Industry 79.2 National total Ceuta 1.5 % of companies that had Mobile telephones Construction 82.1 National total Ceuta 1.5 % of companies that had Mobile telephones Services 90.6 National total Ceuta 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 25.6 National total Ceuta 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 8.3 National total Ceuta 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 0.0 National total Ceuta 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 38.0 National total Ceuta 1.7 % of companies that had electronic mail (e-mail) Total Companies 97.3 National total Ceuta 1.7 % of companies that had electronic mail (e-mail) Industry 79.2 National total Ceuta 1.7 % of companies that had electronic mail (e-mail) Construction 100.0 National total Ceuta 1.7 % of companies that had electronic mail (e-mail) Services 99.3 National total Ceuta 2.1 % of personnel that uses computers at least once a week Total Companies 37.6 National total Ceuta 2.1 % of personnel that uses computers at least once a week Industry 39.5 National total Ceuta 2.1 % of personnel that uses computers at least once a week Construction 14.6 National total Ceuta 2.1 % of personnel that uses computers at least once a week Services 47.3 National total Ceuta 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 34.3 National total Ceuta 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 38.1 National total Ceuta 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 14.2 National total Ceuta 2.2 % of personnel that uses Internet-connected computers at least once a week Services 42.4 National total Ceuta 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 4.5 National total Ceuta 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 7.4 National total Ceuta 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 1.6 National total Ceuta 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 5.3 National total Ceuta 3 % of companies that used some type of open source software Total Companies 79.1 National total Ceuta 3 % of companies that used some type of open source software Industry 70.8 National total Ceuta 3 % of companies that used some type of open source software Construction 76.6 National total Ceuta 3 % of companies that used some type of open source software Services 81.4 National total Ceuta 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 35.7 National total Ceuta 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 33.3 National total Ceuta 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 43.6 National total Ceuta 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 33.1 National total Ceuta 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 69.9 National total Ceuta 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 70.8 National total Ceuta 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 60.1 National total Ceuta 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 73.5 National total Ceuta 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 61.4 National total Ceuta 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 45.8 National total Ceuta 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 76.6 National total Ceuta 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 58.2 National total Ceuta 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 28.7 National total Ceuta 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 25.0 National total Ceuta 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 23.4 National total Ceuta 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 31.2 National total Ceuta 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 10.4 National total Ceuta 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 33.3 National total Ceuta 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 0.0 National total Ceuta 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 10.4 National total Ceuta 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 31.1 National total Ceuta 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 25.0 National total Ceuta 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 27.1 National total Ceuta 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 33.7 National total Ceuta 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 12.5 National total Ceuta 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 16.7 National total Ceuta 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 5.5 National total Ceuta 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 14.3 National total Ceuta 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 18.0 National total Ceuta 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 33.3 National total Ceuta 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 23.4 National total Ceuta 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 13.5 National total Ceuta 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 9.1 National total Ceuta 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 16.7 National total Ceuta 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 5.5 National total Ceuta 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 9.2 National total Ceuta 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 6.5 National total Ceuta 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 16.7 National total Ceuta 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 0.0 National total Ceuta 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 7.3 National total Ceuta 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 10.9 National total Ceuta 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 16.7 National total Ceuta 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 5.5 National total Ceuta 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 12.0 National total Ceuta 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 2.4 National total Ceuta 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 0.0 National total Ceuta 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 0.0 National total Ceuta 4.6 % of companies that did not use open source software due to the following reasons: Other Services 3.6 National total Ceuta 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 48.2 National total Ceuta 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 25.0 National total Ceuta 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 45.4 National total Ceuta 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 53.0 National total Ceuta 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 13.3 National total Ceuta 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 16.7 National total Ceuta 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 0.0 National total Ceuta 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 17.7 National total Ceuta 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 66.4 National total Ceuta 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 50.0 National total Ceuta 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction .. National total Ceuta 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 68.9 National total Ceuta 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 99.7 National total Ceuta 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 100.0 National total Ceuta 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction .. National total Ceuta 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 99.7 National total Ceuta 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 42.7 National total Ceuta 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 23.8 National total Ceuta 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction .. National total Ceuta 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 45.7 National total Ceuta 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 18.3 National total Ceuta 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 25.0 National total Ceuta 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 5.5 National total Ceuta 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 22.0 National total Ceuta 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 4.8 National total Ceuta 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 0.0 National total Ceuta 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 3.7 National total Ceuta 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 5.9 National total Ceuta 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 99.9 National total Ceuta 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 100.0 National total Ceuta 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Ceuta 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 99.8 National total Ceuta 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 99.9 National total Ceuta 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 100.0 National total Ceuta 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 100.0 National total Ceuta 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 99.8 National total Ceuta 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 98.6 National total Ceuta 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 100.0 National total Ceuta 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 100.0 National total Ceuta 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 97.9 National total Ceuta 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 9.5 National total Ceuta 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 31.6 National total Ceuta 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 0.0 National total Ceuta 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 10.2 National total Ceuta 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 1.5 National total Ceuta 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 10.5 National total Ceuta 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 0.0 National total Ceuta 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 0.8 National total Ceuta 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 60.3 National total Ceuta 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 89.5 National total Ceuta 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 28.9 National total Ceuta 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 68.3 National total Ceuta 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 40.6 National total Ceuta 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 31.6 National total Ceuta 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 23.4 National total Ceuta 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 48.2 National total Ceuta 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 54.9 National total Ceuta 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 79.0 National total Ceuta 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 23.4 National total Ceuta 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 63.6 National total Ceuta 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 23.4 National total Ceuta 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 21.1 National total Ceuta 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 17.9 National total Ceuta 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 25.8 National total Ceuta 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.1 National total Ceuta 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.0 National total Ceuta 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Ceuta 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.2 National total Ceuta 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 64.0 National total Ceuta 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 47.4 National total Ceuta 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 76.6 National total Ceuta 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 61.5 National total Ceuta 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 27.8 National total Ceuta 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 31.6 National total Ceuta 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 17.9 National total Ceuta 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 31.0 National total Ceuta 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 3.7 National total Ceuta 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 0.0 National total Ceuta 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 0.0 National total Ceuta 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 5.6 National total Ceuta 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 4.4 National total Ceuta 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 21.1 National total Ceuta 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 5.5 National total Ceuta 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 1.8 National total Ceuta 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 99.4 National total Ceuta 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 100.0 National total Ceuta 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 100.0 National total Ceuta 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 99.2 National total Ceuta 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 89.4 National total Ceuta 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 100.0 National total Ceuta 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 100.0 National total Ceuta 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 84.1 National total Ceuta 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 40.3 National total Ceuta 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 21.1 National total Ceuta 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 9.2 National total Ceuta 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 54.5 National total Ceuta 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 45.4 National total Ceuta 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 21.1 National total Ceuta 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 42.2 National total Ceuta 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 49.8 National total Ceuta 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 31.0 National total Ceuta 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 31.6 National total Ceuta 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 5.5 National total Ceuta 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 40.5 National total Ceuta 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 75.8 National total Ceuta 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 100.0 National total Ceuta 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 50.5 National total Ceuta 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 82.1 National total Ceuta 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 28.4 National total Ceuta 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 25.0 National total Ceuta 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 5.5 National total Ceuta 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 37.4 National total Ceuta 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 21.3 National total Ceuta 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 25.0 National total Ceuta 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 5.5 National total Ceuta 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 26.6 National total Ceuta 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 25.4 National total Ceuta 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 25.0 National total Ceuta 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 5.5 National total Ceuta 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 32.9 National total Ceuta 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 95.6 National total Ceuta 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 100.0 National total Ceuta 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 94.5 National total Ceuta 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 95.5 National total Ceuta 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 69.5 National total Ceuta 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 89.5 National total Ceuta 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 61.5 National total Ceuta 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 69.8 National total Ceuta 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 95.6 National total Ceuta 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 100.0 National total Ceuta 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Ceuta 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 93.4 National total Ceuta 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 53.4 National total Ceuta 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 58.8 National total Ceuta 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 35.8 National total Ceuta 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 58.3 National total Ceuta 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 50.1 National total Ceuta 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 47.1 National total Ceuta 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 44.0 National total Ceuta 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 52.6 National total Ceuta 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 0.2 National total Ceuta 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 0.0 National total Ceuta 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 0.0 National total Ceuta 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 0.3 National total Ceuta 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 87.5 National total Ceuta 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 100.0 National total Ceuta 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 94.5 National total Ceuta 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 83.3 National total Ceuta 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 91.4 National total Ceuta 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 100.0 National total Ceuta 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Ceuta 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 86.4 National total Ceuta 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 55.8 National total Ceuta 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 79.0 National total Ceuta 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 52.4 National total Ceuta 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 53.5 National total Ceuta 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 45.3 National total Ceuta 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 68.4 National total Ceuta 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 41.8 National total Ceuta 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 43.2 National total Ceuta 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 0.2 National total Ceuta 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 0.0 National total Ceuta 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 0.0 National total Ceuta 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 0.3 National total Ceuta 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 73.5 National total Ceuta 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 100.0 National total Ceuta 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 94.5 National total Ceuta 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 62.2 National total Ceuta 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 88.0 National total Ceuta 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 100.0 National total Ceuta 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 75.2 National total Ceuta 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 92.8 National total Ceuta 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 49.7 National total Ceuta 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 52.6 National total Ceuta 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 52.4 National total Ceuta 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 47.5 National total Ceuta 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 23.2 National total Ceuta 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 31.6 National total Ceuta 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 22.8 National total Ceuta 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 21.7 National total Ceuta 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 2.1 National total Ceuta 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 0.0 National total Ceuta 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 5.8 National total Ceuta 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 0.4 National total Ceuta 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 84.3 National total Ceuta 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 100.0 National total Ceuta 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 90.8 National total Ceuta 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 79.8 National total Ceuta 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 99.2 National total Ceuta 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 100.0 National total Ceuta 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Ceuta 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 98.8 National total Ceuta 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 27.2 National total Ceuta 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 42.1 National total Ceuta 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 24.2 National total Ceuta 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 26.1 National total Ceuta 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 18.0 National total Ceuta 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 21.1 National total Ceuta 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 25.8 National total Ceuta 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 14.1 National total Ceuta 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 0.4 National total Ceuta 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 0.0 National total Ceuta 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Ceuta 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 0.6 National total Ceuta 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 52.6 National total Ceuta 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 79.0 National total Ceuta 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 56.4 National total Ceuta 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 47.8 National total Ceuta 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 80.6 National total Ceuta 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 100.0 National total Ceuta 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Ceuta 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 67.9 National total Ceuta 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 21.3 National total Ceuta 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 40.0 National total Ceuta 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 9.8 National total Ceuta 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 22.4 National total Ceuta 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 11.7 National total Ceuta 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 26.7 National total Ceuta 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 9.8 National total Ceuta 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 9.4 National total Ceuta 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 19.2 National total Ceuta 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 0.0 National total Ceuta 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Ceuta 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 31.8 National total Ceuta 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 24.7 National total Ceuta 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 0.0 National total Ceuta 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 39.9 National total Ceuta 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 22.2 National total Ceuta 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 3.8 National total Ceuta 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 0.0 National total Ceuta 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 0.0 National total Ceuta 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 5.8 National total Ceuta 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 3.7 National total Ceuta 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.0 National total Ceuta 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.0 National total Ceuta 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 5.5 National total Ceuta 14 % of companies with an Internet connection and a website (3) Total Companies 47.9 National total Ceuta 14 % of companies with an Internet connection and a website (3) Industry 63.2 National total Ceuta 14 % of companies with an Internet connection and a website (3) Construction 21.6 National total Ceuta 14 % of companies with an Internet connection and a website (3) Services 55.8 National total Ceuta 14.1 Services available on the website: Company introduction (4) Total Companies 86.4 National total Ceuta 14.1 Services available on the website: Company introduction (4) Industry 100.0 National total Ceuta 14.1 Services available on the website: Company introduction (4) Construction 83.0 National total Ceuta 14.1 Services available on the website: Company introduction (4) Services 84.8 National total Ceuta 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 65.6 National total Ceuta 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 50.0 National total Ceuta 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 0.0 National total Ceuta 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 77.4 National total Ceuta 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 50.2 National total Ceuta 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 33.3 National total Ceuta 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 0.0 National total Ceuta 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 60.0 National total Ceuta 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 4.5 National total Ceuta 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 0.0 National total Ceuta 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.0 National total Ceuta 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 5.8 National total Ceuta 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 22.8 National total Ceuta 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 0.0 National total Ceuta 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total Ceuta 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 29.4 National total Ceuta 14.6 Services available on the website: Online payments (4) Total Companies 11.6 National total Ceuta 14.6 Services available on the website: Online payments (4) Industry 0.0 National total Ceuta 14.6 Services available on the website: Online payments (4) Construction 0.0 National total Ceuta 14.6 Services available on the website: Online payments (4) Services 14.9 National total Ceuta 14.7 Services available on the website: Online order tracking (4) Total Companies 11.6 National total Ceuta 14.7 Services available on the website: Online order tracking (4) Industry 0.0 National total Ceuta 14.7 Services available on the website: Online order tracking (4) Construction 0.0 National total Ceuta 14.7 Services available on the website: Online order tracking (4) Services 15.0 National total Ceuta 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 10.3 National total Ceuta 14.8 Services available on the website: Website personalisation for regular users (4) Industry 0.0 National total Ceuta 14.8 Services available on the website: Website personalisation for regular users (4) Construction 0.0 National total Ceuta 14.8 Services available on the website: Website personalisation for regular users (4) Services 13.2 National total Ceuta 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 24.6 National total Ceuta 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 0.0 National total Ceuta 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 0.0 National total Ceuta 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 31.8 National total Ceuta 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 65.9 National total Ceuta 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 79.0 National total Ceuta 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 72.9 National total Ceuta 15 % of companies that used a digital signature in any communication sent from their company (3) Services 61.6 National total Ceuta 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 12.6 National total Ceuta 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 0.0 National total Ceuta 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 0.0 National total Ceuta 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 20.2 National total Ceuta 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 97.8 National total Ceuta 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 100.0 National total Ceuta 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Ceuta 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 96.4 National total Ceuta 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 25.8 National total Ceuta 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 10.5 National total Ceuta 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 5.5 National total Ceuta 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 35.4 National total Ceuta 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 18.8 National total Ceuta 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 0.0 National total Ceuta 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 0.0 National total Ceuta 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 28.3 National total Ceuta 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 11.0 National total Ceuta 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 0.0 National total Ceuta 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 0.0 National total Ceuta 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 16.5 National total Ceuta 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 0.1 National total Ceuta 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 0.0 National total Ceuta 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 0.0 National total Ceuta 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 0.2 National total Ceuta 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 64.0 National total Ceuta 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 89.5 National total Ceuta 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 94.5 National total Ceuta 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 49.3 National total Ceuta 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 20.8 National total Ceuta 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 10.5 National total Ceuta 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 5.5 National total Ceuta 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 27.8 National total Ceuta 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 20.5 National total Ceuta 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 0.0 National total Ceuta 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 5.5 National total Ceuta 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 28.7 National total Ceuta 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 8.4 National total Ceuta 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 0.0 National total Ceuta 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 5.5 National total Ceuta 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 10.5 National total Ceuta 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 4.9 National total Ceuta 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 0.0 National total Ceuta 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 0.0 National total Ceuta 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 7.3 National total Ceuta 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 1.2 National total Ceuta 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 0.0 National total Ceuta 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.0 National total Ceuta 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 1.8 National total Ceuta 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 3.3 National total Ceuta 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 0.0 National total Ceuta 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 0.0 National total Ceuta 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 5.0 National total Ceuta 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 8.4 National total Ceuta 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 0.0 National total Ceuta 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 0.0 National total Ceuta 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 12.6 National total Ceuta 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 7.8 National total Ceuta 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 0.0 National total Ceuta 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 5.5 National total Ceuta 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 9.6 National total Ceuta 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 20.4 National total Ceuta 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 10.5 National total Ceuta 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 0.0 National total Ceuta 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 29.3 National total Ceuta 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 0.0 National total Ceuta 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 0.0 National total Ceuta 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.0 National total Ceuta 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 0.0 National total Ceuta 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 23.0 National total Ceuta 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 36.8 National total Ceuta 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 0.0 National total Ceuta 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 29.8 National total Ceuta 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 75.6 National total Ceuta 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 28.6 National total Ceuta 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction .. National total Ceuta 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 83.2 National total Ceuta 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 37.9 National total Ceuta 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 71.4 National total Ceuta 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction .. National total Ceuta 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 32.5 National total Ceuta 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 12.4 National total Ceuta 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 0.0 National total Ceuta 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction .. National total Ceuta 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 14.4 National total Ceuta 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 0.9 National total Ceuta 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 0.0 National total Ceuta 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction .. National total Ceuta 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 1.1 National total Ceuta 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 18.6 National total Ceuta 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 0.0 National total Ceuta 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction .. National total Ceuta 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 21.6 National total Ceuta 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 69.0 National total Ceuta 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 66.7 National total Ceuta 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 78.0 National total Ceuta 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 64.5 National total Ceuta 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 67.7 National total Ceuta 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 83.3 National total Ceuta 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 82.1 National total Ceuta 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 58.2 National total Ceuta 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 44.8 National total Ceuta 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 0.0 National total Ceuta 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 64.2 National total Ceuta 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 39.7 National total Ceuta 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 51.1 National total Ceuta 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 66.7 National total Ceuta 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 58.7 National total Ceuta 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 45.2 National total Ceuta 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 20.7 National total Ceuta 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 0.0 National total Ceuta 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 21.6 National total Ceuta 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 22.6 National total Ceuta 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 0.2 National total Ceuta 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 0.0 National total Ceuta 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 0.0 National total Ceuta 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 0.4 National total Ceuta 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 49.7 National total Ceuta 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 79.2 National total Ceuta 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 23.4 National total Ceuta 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 54.7 National total Ceuta 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 17.3 National total Ceuta 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 16.7 National total Ceuta 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 23.4 National total Ceuta 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 15.2 National total Ceuta 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 62.1 National total Ceuta 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 79.2 National total Ceuta 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 46.8 National total Ceuta 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 65.0 National total Ceuta 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 12.6 National total Ceuta 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 20.8 National total Ceuta 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 0.0 National total Ceuta 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 15.9 National total Ceuta 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 15.4 National total Ceuta 29 % of companies that had some computer application for managing client information (CRM tools) Industry 0.0 National total Ceuta 29 % of companies that had some computer application for managing client information (CRM tools) Construction 0.0 National total Ceuta 29 % of companies that had some computer application for managing client information (CRM tools) Services 23.7 National total Ceuta 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 10.0 National total Ceuta 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 0.0 National total Ceuta 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 0.0 National total Ceuta 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 15.3 National total Ceuta 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 13.0 National total Ceuta 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 0.0 National total Ceuta 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 0.0 National total Ceuta 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 19.9 National total Melilla 1.1 % of companies that had computers Total Companies 95.4 National total Melilla 1.1 % of companies that had computers Industry 98.6 National total Melilla 1.1 % of companies that had computers Construction 100.0 National total Melilla 1.1 % of companies that had computers Services 94.2 National total Melilla 1.2 % of companies that had a Local Area Network (LAN) Total Companies 72.8 National total Melilla 1.2 % of companies that had a Local Area Network (LAN) Industry 89.5 National total Melilla 1.2 % of companies that had a Local Area Network (LAN) Construction 50.0 National total Melilla 1.2 % of companies that had a Local Area Network (LAN) Services 75.8 National total Melilla 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 55.4 National total Melilla 1.3 % of companies that had a 'wireless' Local Area Network Industry 64.6 National total Melilla 1.3 % of companies that had a 'wireless' Local Area Network Construction 50.0 National total Melilla 1.3 % of companies that had a 'wireless' Local Area Network Services 55.6 National total Melilla 1.4 % of companies that had an Internet connection Total Companies 95.3 National total Melilla 1.4 % of companies that had an Internet connection Industry 97.2 National total Melilla 1.4 % of companies that had an Internet connection Construction 100.0 National total Melilla 1.4 % of companies that had an Internet connection Services 94.2 National total Melilla 1.5 % of companies that had Mobile telephones Total Companies 81.9 National total Melilla 1.5 % of companies that had Mobile telephones Industry 95.8 National total Melilla 1.5 % of companies that had Mobile telephones Construction 100.0 National total Melilla 1.5 % of companies that had Mobile telephones Services 76.7 National total Melilla 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total Companies 33.6 National total Melilla 1.6 % of companies that had other technologies (GPS, TPV, etc.) Industry 9.8 National total Melilla 1.6 % of companies that had other technologies (GPS, TPV, etc.) Construction 0.0 National total Melilla 1.6 % of companies that had other technologies (GPS, TPV, etc.) Services 42.9 National total Melilla 1.7 % of companies that had electronic mail (e-mail) Total Companies 95.3 National total Melilla 1.7 % of companies that had electronic mail (e-mail) Industry 97.1 National total Melilla 1.7 % of companies that had electronic mail (e-mail) Construction 100.0 National total Melilla 1.7 % of companies that had electronic mail (e-mail) Services 94.2 National total Melilla 2.1 % of personnel that uses computers at least once a week Total Companies 50.9 National total Melilla 2.1 % of personnel that uses computers at least once a week Industry 36.4 National total Melilla 2.1 % of personnel that uses computers at least once a week Construction 15.3 National total Melilla 2.1 % of personnel that uses computers at least once a week Services 58.3 National total Melilla 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 41.2 National total Melilla 2.2 % of personnel that uses Internet-connected computers at least once a week Industry 26.1 National total Melilla 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 13.6 National total Melilla 2.2 % of personnel that uses Internet-connected computers at least once a week Services 47.3 National total Melilla 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total Companies 7.4 National total Melilla 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Industry 1.9 National total Melilla 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Construction 1.7 National total Melilla 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Services 8.8 National total Melilla 3 % of companies that used some type of open source software Total Companies 82.8 National total Melilla 3 % of companies that used some type of open source software Industry 74.5 National total Melilla 3 % of companies that used some type of open source software Construction 50.0 National total Melilla 3 % of companies that used some type of open source software Services 90.4 National total Melilla 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total Companies 23.6 National total Melilla 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Industry 24.7 National total Melilla 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Construction 6.0 National total Melilla 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Services 27.1 National total Melilla 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Total Companies 79.2 National total Melilla 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Industry 74.0 National total Melilla 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Construction 50.0 National total Melilla 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium, Opera, Safari...) Services 85.8 National total Melilla 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total Companies 58.2 National total Melilla 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Industry 55.8 National total Melilla 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Construction 50.0 National total Melilla 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Services 60.2 National total Melilla 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total Companies 16.8 National total Melilla 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Industry 32.3 National total Melilla 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Construction 0.0 National total Melilla 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Services 18.8 National total Melilla 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Total Companies 5.6 National total Melilla 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Industry 5.0 National total Melilla 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Construction 0.0 National total Melilla 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information (e. g. Open ERP, Joomia, Ruby on Rails, MySQL.) Services 6.9 National total Melilla 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total Companies 32.6 National total Melilla 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Industry 34.1 National total Melilla 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Construction 0.0 National total Melilla 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Services 39.2 National total Melilla 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 22.5 National total Melilla 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Industry 21.0 National total Melilla 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Construction 50.0 National total Melilla 4.1 % of companies that did not use open source software due to the following reasons: Lack of awareness of solutions, and lack of references regarding free software products Services 16.9 National total Melilla 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Total Companies 19.7 National total Melilla 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Industry 5.1 National total Melilla 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Construction 28.0 National total Melilla 4.2 % of companies that did not use open source software due to the following reasons: The problems that migration may entail (e.g. interoperability problems with other products that have already been implemented) Services 19.4 National total Melilla 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Total Companies 16.5 National total Melilla 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Industry 17.3 National total Melilla 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Construction 50.0 National total Melilla 4.3 % of companies that did not use open source software due to the following reasons: Market inertia Services 9.4 National total Melilla 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Total Companies 14.9 National total Melilla 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Industry 16.2 National total Melilla 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Construction 50.0 National total Melilla 4.4 % of companies that did not use open source software due to the following reasons: The perception of lack of quality of this type of solution Services 7.5 National total Melilla 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Total Companies 14.9 National total Melilla 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Industry 5.7 National total Melilla 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Construction 28.0 National total Melilla 4.5 % of companies that did not use open source software due to the following reasons: Lack of support or lack of knowledge thereof by public organisations and companies for adopting free software Services 13.1 National total Melilla 4.6 % of companies that did not use open source software due to the following reasons: Other Total Companies 1.5 National total Melilla 4.6 % of companies that did not use open source software due to the following reasons: Other Industry 1.2 National total Melilla 4.6 % of companies that did not use open source software due to the following reasons: Other Construction 0.0 National total Melilla 4.6 % of companies that did not use open source software due to the following reasons: Other Services 1.9 National total Melilla 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total Companies 37.3 National total Melilla 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Industry 56.1 National total Melilla 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Construction 6.0 National total Melilla 5 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Services 41.9 National total Melilla 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Total Companies 14.2 National total Melilla 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Industry 15.1 National total Melilla 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Construction 22.0 National total Melilla 6.1 ICT training in 2012: % of companies that provided ICT training activities for employees Services 12.5 National total Melilla 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total Companies 40.9 National total Melilla 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Industry 89.8 National total Melilla 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Construction 0.0 National total Melilla 6.2 ICT training in 2012: % of companies that provided ICT training activities for personnel specialised in ICT (2) Services 50.0 National total Melilla 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Total Companies 86.4 National total Melilla 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Industry 98.0 National total Melilla 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Construction 100.0 National total Melilla 6.3 ICT training in 2012: % of companies that provided ICT training activities for personnel that used ICT (2) Services 80.0 National total Melilla 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Total Companies 35.5 National total Melilla 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Industry 24.1 National total Melilla 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Construction 1.0 National total Melilla 6.4 ICT training in 2012: % of employees that received ICT training (specialists or users)(7) Services 43.3 National total Melilla 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total Companies 4.6 National total Melilla 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Industry 4.3 National total Melilla 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Construction 0.0 National total Melilla 7 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Services 5.6 National total Melilla 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total Companies 2.4 National total Melilla 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Industry 4.8 National total Melilla 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Construction 0.0 National total Melilla 8 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Services 2.7 National total Melilla 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total Companies 100.0 National total Melilla 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Industry 99.5 National total Melilla 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Construction 100.0 National total Melilla 8 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Services 100.0 National total Melilla 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total Companies 99.9 National total Melilla 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Industry 98.7 National total Melilla 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Construction 100.0 National total Melilla 8 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Services 100.0 National total Melilla 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total Companies 96.1 National total Melilla 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Industry 97.1 National total Melilla 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Construction 100.0 National total Melilla 8 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Services 95.1 National total Melilla 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total Companies 9.3 National total Melilla 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Industry 16.8 National total Melilla 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Construction 0.0 National total Melilla 8 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Services 10.6 National total Melilla 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total Companies 12.3 National total Melilla 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Industry 27.6 National total Melilla 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Construction 0.0 National total Melilla 8 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Services 13.5 National total Melilla 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total Companies 48.3 National total Melilla 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Industry 71.2 National total Melilla 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Construction 28.0 National total Melilla 8 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Services 50.4 National total Melilla 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 39.6 National total Melilla 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industry 51.5 National total Melilla 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 6.0 National total Melilla 8 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer (tablet, netbook, notebook, laptop, ultra-mobile PC) with access to mobile telephony networks (3G or 4G) (3) Services 45.8 National total Melilla 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Total Companies 46.7 National total Melilla 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Industry 70.1 National total Melilla 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Construction 28.0 National total Melilla 8 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a mobile phone with 3G or $G technology (smartphone, PDA phone,...) (3) Services 48.5 National total Melilla 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 11.3 National total Melilla 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 16.8 National total Melilla 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 0.0 National total Melilla 8 10 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 13.3 National total Melilla 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total Companies 0.0 National total Melilla 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Industry 0.5 National total Melilla 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Construction 0.0 National total Melilla 9.1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Services 0.0 National total Melilla 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total Companies 68.9 National total Melilla 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Industry 47.6 National total Melilla 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Construction 100.0 National total Melilla 9.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Services 64.2 National total Melilla 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total Companies 25.9 National total Melilla 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Industry 49.1 National total Melilla 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Construction 0.0 National total Melilla 9.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Services 29.2 National total Melilla 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total Companies 4.2 National total Melilla 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Industry 1.9 National total Melilla 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Construction 0.0 National total Melilla 9.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Services 5.3 National total Melilla 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total Companies 1.1 National total Melilla 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Industry 1.0 National total Melilla 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Construction 0.0 National total Melilla 9.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Services 1.3 National total Melilla 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total Companies 96.8 National total Melilla 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Industry 97.9 National total Melilla 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Construction 100.0 National total Melilla 10 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Services 96.0 National total Melilla 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total Companies 86.2 National total Melilla 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Industry 97.0 National total Melilla 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Construction 100.0 National total Melilla 10.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Services 82.1 National total Melilla 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total Companies 36.3 National total Melilla 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Industry 24.8 National total Melilla 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Construction 56.0 National total Melilla 10.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Services 33.2 National total Melilla 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total Companies 49.6 National total Melilla 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Industry 42.3 National total Melilla 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Construction 34.0 National total Melilla 10.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Services 53.8 National total Melilla 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total Companies 21.8 National total Melilla 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Industry 26.7 National total Melilla 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Construction 28.0 National total Melilla 10.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Services 19.9 National total Melilla 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total Companies 92.5 National total Melilla 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Industry 83.5 National total Melilla 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Construction 78.0 National total Melilla 10.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Services 96.7 National total Melilla 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total Companies 30.9 National total Melilla 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Industry 10.9 National total Melilla 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Construction 6.0 National total Melilla 11 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Services 38.1 National total Melilla 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total Companies 17.2 National total Melilla 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Industry 6.4 National total Melilla 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Construction 0.0 National total Melilla 12.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Services 21.9 National total Melilla 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total Companies 28.9 National total Melilla 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Industry 9.6 National total Melilla 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Construction 6.0 National total Melilla 12.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Services 35.6 National total Melilla 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Total Companies 77.8 National total Melilla 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Industry 93.6 National total Melilla 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Construction 72.0 National total Melilla 13 % of companies that, in 2012 interacted online with the Public Administration through Internet (3) Services 77.4 National total Melilla 13.1 Reasons to interact with the Public Administration: To obtain information (3) Total Companies 60.9 National total Melilla 13.1 Reasons to interact with the Public Administration: To obtain information (3) Industry 50.7 National total Melilla 13.1 Reasons to interact with the Public Administration: To obtain information (3) Construction 72.0 National total Melilla 13.1 Reasons to interact with the Public Administration: To obtain information (3) Services 59.5 National total Melilla 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Total Companies 87.8 National total Melilla 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Industry 93.7 National total Melilla 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Melilla 13.1.1 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: General Administration of the State (3) Services 84.0 National total Melilla 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Total Companies 61.1 National total Melilla 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Industry 50.2 National total Melilla 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Construction 0.0 National total Melilla 13.1.2 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Autonomous Community (3) Services 78.4 National total Melilla 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Total Companies 32.4 National total Melilla 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Industry 13.2 National total Melilla 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Construction 8.3 National total Melilla 13.1.3 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: City Council (3) Services 40.5 National total Melilla 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Total Companies 0.1 National total Melilla 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Industry 1.6 National total Melilla 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Construction 0.0 National total Melilla 13.1.4 Reasons to interact with the Public Administration: To obtain information, through the WEB sites of: Does not know (3) Services 0.0 National total Melilla 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Total Companies 55.4 National total Melilla 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Industry 86.9 National total Melilla 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Construction 44.0 National total Melilla 13.2 Reasons to interact with the Public Administration: To obtain forms (3) Services 54.7 National total Melilla 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Total Companies 95.0 National total Melilla 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Industry 96.2 National total Melilla 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Melilla 13.2.1 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Administration of the State (3) Services 93.9 National total Melilla 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Total Companies 42.4 National total Melilla 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Industry 43.0 National total Melilla 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Construction 0.0 National total Melilla 13.2.2 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Autonomous Community (3) Services 49.8 National total Melilla 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Total Companies 17.2 National total Melilla 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Industry 34.9 National total Melilla 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Construction 0.0 National total Melilla 13.2.3 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General City Council (3) Services 17.4 National total Melilla 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Total Companies 0.2 National total Melilla 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Industry 1.5 National total Melilla 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Construction 0.0 National total Melilla 13.2.4 Reasons to interact with the Public Administration: To obtain forms, through the WEB sites of: General Does not know (3) Services 0.0 National total Melilla 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total Companies 38.1 National total Melilla 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Industry 71.4 National total Melilla 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Construction 50.0 National total Melilla 13.3 Reasons to interact with the Public Administration: To return filled in forms (3) Services 32.1 National total Melilla 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Total Companies 92.9 National total Melilla 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Industry 96.2 National total Melilla 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Melilla 13.3.1 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: General Administration of the State (3) Services 89.7 National total Melilla 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Total Companies 41.2 National total Melilla 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Industry 47.9 National total Melilla 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Construction 0.0 National total Melilla 13.3.2 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Autonomous Community (3) Services 53.8 National total Melilla 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Total Companies 21.9 National total Melilla 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Industry 21.2 National total Melilla 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Construction 0.0 National total Melilla 13.3.3 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: City Council (3) Services 29.7 National total Melilla 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Total Companies 0.2 National total Melilla 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Industry 1.3 National total Melilla 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Construction 0.0 National total Melilla 13.3.4 Reasons to interact with the Public Administration: To return filled in forms through the WEB sites of: Does not know (3) Services 0.0 National total Melilla 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Total Companies 58.0 National total Melilla 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Industry 61.1 National total Melilla 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Construction 50.0 National total Melilla 13.4 Reasons to interact with the Public Administration: Tax return using complete electronic management (3) Services 59.5 National total Melilla 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 99.7 National total Melilla 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 96.9 National total Melilla 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Melilla 13.4.1 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: General Administration of the State (3) Services 100.0 National total Melilla 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 25.2 National total Melilla 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 12.5 National total Melilla 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 0.0 National total Melilla 13.4.2 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Autonomous Community (3) Services 31.2 National total Melilla 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Total Companies 10.8 National total Melilla 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Industry 2.4 National total Melilla 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Construction 0.0 National total Melilla 13.4.3 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: City Council (3) Services 13.8 National total Melilla 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Total Companies 0.1 National total Melilla 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Industry 0.8 National total Melilla 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Melilla 13.4.4 Reasons to interact with the Public Administration: Tax return using complete electronic management through the WEB sites of: Does not know (3) Services 0.0 National total Melilla 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Total Companies 16.9 National total Melilla 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Industry 27.7 National total Melilla 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Construction 22.0 National total Melilla 13.5 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management (3) Services 14.6 National total Melilla 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Total Companies 98.9 National total Melilla 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Industry 91.4 National total Melilla 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Construction 100.0 National total Melilla 13.5.1 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: General Administration of the State (3) Services 100.0 National total Melilla 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Total Companies 7.8 National total Melilla 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Industry 14.4 National total Melilla 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Construction 0.0 National total Melilla 13.5.2 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Autonomous Community (3) Services 9.1 National total Melilla 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Total Companies 0.2 National total Melilla 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Industry 1.7 National total Melilla 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Construction 0.0 National total Melilla 13.5.3 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: City Council (3) Services 0.0 National total Melilla 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Total Companies 0.8 National total Melilla 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Industry 6.3 National total Melilla 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Construction 0.0 National total Melilla 13.5.4 Reasons to interact with the Public Administration: Statement of SS contributions using complete electronic management through the WEB sites of: Does not know (3) Services 0.0 National total Melilla 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total Companies 21.8 National total Melilla 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Industry 16.2 National total Melilla 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Construction 6.0 National total Melilla 13.6 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Services 25.9 National total Melilla 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total Companies 2.1 National total Melilla 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Industry 14.0 National total Melilla 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Construction 0.0 National total Melilla 13.7 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Services 1.3 National total Melilla 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total Companies 0.0 National total Melilla 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Industry 0.3 National total Melilla 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Construction 0.0 National total Melilla 13.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Services 0.0 National total Melilla 14 % of companies with an Internet connection and a website (3) Total Companies 44.5 National total Melilla 14 % of companies with an Internet connection and a website (3) Industry 47.7 National total Melilla 14 % of companies with an Internet connection and a website (3) Construction 6.0 National total Melilla 14 % of companies with an Internet connection and a website (3) Services 52.7 National total Melilla 14.1 Services available on the website: Company introduction (4) Total Companies 91.7 National total Melilla 14.1 Services available on the website: Company introduction (4) Industry 95.3 National total Melilla 14.1 Services available on the website: Company introduction (4) Construction 100.0 National total Melilla 14.1 Services available on the website: Company introduction (4) Services 91.2 National total Melilla 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total Companies 63.8 National total Melilla 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Industry 49.0 National total Melilla 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Construction 0.0 National total Melilla 14.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Services 66.8 National total Melilla 14.3 Services available on the website: Access to product catalogues or price lists (4) Total Companies 56.3 National total Melilla 14.3 Services available on the website: Access to product catalogues or price lists (4) Industry 26.4 National total Melilla 14.3 Services available on the website: Access to product catalogues or price lists (4) Construction 0.0 National total Melilla 14.3 Services available on the website: Access to product catalogues or price lists (4) Services 60.5 National total Melilla 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total Companies 2.5 National total Melilla 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Industry 3.0 National total Melilla 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Construction 0.0 National total Melilla 14.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Services 2.5 National total Melilla 14.5 Services available on the website: Carrying out online orders or reservations (4) Total Companies 7.5 National total Melilla 14.5 Services available on the website: Carrying out online orders or reservations (4) Industry 9.4 National total Melilla 14.5 Services available on the website: Carrying out online orders or reservations (4) Construction 0.0 National total Melilla 14.5 Services available on the website: Carrying out online orders or reservations (4) Services 7.6 National total Melilla 14.6 Services available on the website: Online payments (4) Total Companies 6.1 National total Melilla 14.6 Services available on the website: Online payments (4) Industry 5.7 National total Melilla 14.6 Services available on the website: Online payments (4) Construction 0.0 National total Melilla 14.6 Services available on the website: Online payments (4) Services 6.3 National total Melilla 14.7 Services available on the website: Online order tracking (4) Total Companies 6.2 National total Melilla 14.7 Services available on the website: Online order tracking (4) Industry 6.4 National total Melilla 14.7 Services available on the website: Online order tracking (4) Construction 0.0 National total Melilla 14.7 Services available on the website: Online order tracking (4) Services 6.3 National total Melilla 14.8 Services available on the website: Website personalisation for regular users (4) Total Companies 5.9 National total Melilla 14.8 Services available on the website: Website personalisation for regular users (4) Industry 2.7 National total Melilla 14.8 Services available on the website: Website personalisation for regular users (4) Construction 0.0 National total Melilla 14.8 Services available on the website: Website personalisation for regular users (4) Services 6.3 National total Melilla 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total Companies 2.5 National total Melilla 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Industry 2.3 National total Melilla 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Construction 0.0 National total Melilla 14.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Services 2.5 National total Melilla 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 63.2 National total Melilla 15 % of companies that used a digital signature in any communication sent from their company (3) Industry 60.3 National total Melilla 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 100.0 National total Melilla 15 % of companies that used a digital signature in any communication sent from their company (3) Services 55.3 National total Melilla 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total Companies 14.0 National total Melilla 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Industry 7.4 National total Melilla 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Construction 0.0 National total Melilla 16 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Services 20.4 National total Melilla 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total Companies 95.2 National total Melilla 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Industry 98.9 National total Melilla 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Construction 100.0 National total Melilla 16.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Services 92.8 National total Melilla 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Total Companies 9.8 National total Melilla 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Industry 9.7 National total Melilla 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Construction 6.0 National total Melilla 17.1 Social Media: % of companies that used the following types of Social Media: Social networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (3) Services 10.6 National total Melilla 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Total Companies 1.8 National total Melilla 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Industry 3.4 National total Melilla 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Construction 0.0 National total Melilla 17.2 Social Media: % of companies that used the following types of Social Media: Company blogs or micro blogs (Twitter, Present-ly, Blogger, Typepad, ...) (3) Services 2.0 National total Melilla 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Total Companies 3.7 National total Melilla 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Industry 2.7 National total Melilla 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Construction 0.0 National total Melilla 17.3 Social Media: % of companies that used the following types of Social Media: Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (3) Services 4.7 National total Melilla 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Total Companies 2.1 National total Melilla 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Industry 1.1 National total Melilla 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Construction 0.0 National total Melilla 17.4 Social Media: % of companies that used the following types of Social Media: Tools for sharing knowledge, based on Wiki (websites whose pages may be edited by multiple vonlunteers via a web browser) (3) Services 2.7 National total Melilla 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Total Companies 65.3 National total Melilla 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Industry 68.7 National total Melilla 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Construction 66.0 National total Melilla 18 Social Media: % of companies that did not use any social media or only used them to place paid advrtisements (3) Services 64.8 National total Melilla 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Total Companies 7.0 National total Melilla 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Industry 6.1 National total Melilla 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Construction 0.0 National total Melilla 19.1 Social Media: % of companies that used Social Media to: To develop the company image or market products (advertising, launching of products,...) (3) Services 8.6 National total Melilla 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Total Companies 6.9 National total Melilla 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Industry 4.9 National total Melilla 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Construction 0.0 National total Melilla 19.2 Social Media: % of companies that used Social Media to: To receive or send customer opinions, critiques, comments, questions... (3) Services 8.6 National total Melilla 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Total Companies 4.7 National total Melilla 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Industry 2.7 National total Melilla 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Construction 0.0 National total Melilla 19.3 Social Media: % of companies that used Social Media to: Engage the clients in the development or innovation of goods and services (3) Services 6.0 National total Melilla 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Total Companies 1.2 National total Melilla 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Industry 2.1 National total Melilla 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Construction 0.0 National total Melilla 19.4 Social Media: % of companies that used Social Media to: Cooperate with other business partners or other organizations (e.g. Public authorities, NGO's, ...) (3) Services 1.3 National total Melilla 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Total Companies 1.1 National total Melilla 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Industry 1.0 National total Melilla 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Construction 0.0 National total Melilla 19.5 Social Media: % of companies that used Social Media to: Personnel selection (3) Services 1.3 National total Melilla 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Total Companies 1.1 National total Melilla 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Industry 1.8 National total Melilla 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Construction 0.0 National total Melilla 19.6 Social Media: % of companies that used Social Media to: Exchange of views or knowledge within the company (3) Services 1.3 National total Melilla 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Total Companies 2.6 National total Melilla 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Industry 1.8 National total Melilla 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Construction 0.0 National total Melilla 20 Social Media: % of companies that had a formal policy on the use of Social Media (objectives, rules, procedures...) (3) Services 3.3 National total Melilla 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Total Companies 4.7 National total Melilla 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Industry 2.9 National total Melilla 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Construction 0.0 National total Melilla 21 Social Media: % of companies that consider the Social Media very useful on the generation or development of their business (3) Services 6.0 National total Melilla 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Total Companies 4.5 National total Melilla 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Industry 5.9 National total Melilla 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Construction 6.0 National total Melilla 22 Social Media: % of companies that consider the Social Media useful on the generation or development of their business (3) Services 4.0 National total Melilla 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Total Companies 1.0 National total Melilla 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Industry 0.3 National total Melilla 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Construction 0.0 National total Melilla 23 Social Media: % of companies that consider the Social Media not useful on the generation or development of their business (3) Services 1.3 National total Melilla 24 Cloud Computing: % of companies that used cloud computing solutions (3) Total Companies 7.8 National total Melilla 24 Cloud Computing: % of companies that used cloud computing solutions (3) Industry 3.8 National total Melilla 24 Cloud Computing: % of companies that used cloud computing solutions (3) Construction 6.0 National total Melilla 24 Cloud Computing: % of companies that used cloud computing solutions (3) Services 8.6 National total Melilla 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Total Companies 99.4 National total Melilla 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Industry 83.3 National total Melilla 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Construction 100.0 National total Melilla 25.1 Cloud Computing: % of companies that used the following cloud computing solutions: Storage (6) Services 100.0 National total Melilla 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Total Companies 52.7 National total Melilla 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Industry 37.5 National total Melilla 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Construction 100.0 National total Melilla 25.2 Cloud Computing: % of companies that used the following cloud computing solutions: Backup (6) Services 46.2 National total Melilla 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Total Companies 1.4 National total Melilla 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Industry 37.5 National total Melilla 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Construction 0.0 National total Melilla 25.3 Cloud Computing: % of companies that used the following cloud computing solutions: Software (6) Services 0.0 National total Melilla 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Total Companies 0.2 National total Melilla 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Industry 4.2 National total Melilla 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Construction 0.0 National total Melilla 25.4 Cloud Computing: % of companies that used the following cloud computing solutions: Complete technological platform (6) Services 0.0 National total Melilla 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Total Companies 0.6 National total Melilla 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Industry 16.7 National total Melilla 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Construction 0.0 National total Melilla 25.5 Cloud Computing: % of companies that used the following cloud computing solutions: Other (6) Services 0.0 National total Melilla 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Total Companies 74.9 National total Melilla 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Industry 60.3 National total Melilla 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Construction 70.2 National total Melilla 26.1 Cloud Computing: % of companies whose reasons for not using this technological model were: It was not necessary for the development of their business (8) Services 77.5 National total Melilla 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Total Companies 54.6 National total Melilla 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Industry 61.2 National total Melilla 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Construction 70.2 National total Melilla 26.2 Cloud Computing: % of companies whose reasons for not using this technological model were: Lack of an advanced knowledge of this type of technology (8) Services 50.4 National total Melilla 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Total Companies 38.9 National total Melilla 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Industry 12.1 National total Melilla 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Construction 23.4 National total Melilla 26.3 Cloud Computing: % of companies whose reasons for not using this technological model were: Costs (8) Services 45.3 National total Melilla 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Total Companies 48.1 National total Melilla 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Industry 38.8 National total Melilla 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Construction 23.4 National total Melilla 26.4 Cloud Computing: % of companies whose reasons for not using this technological model were: Security and confidentiality of corporate data (8) Services 54.7 National total Melilla 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Total Companies 20.5 National total Melilla 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Industry 6.5 National total Melilla 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Construction 46.8 National total Melilla 26.5 Cloud Computing: % of companies whose reasons for not using this technological model were: Other reasons (8) Services 16.0 National total Melilla 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Total Companies 0.3 National total Melilla 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Industry 3.4 National total Melilla 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Construction 0.0 National total Melilla 27.1 Electronic invoice: % of companies sending electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc) Services 0.0 National total Melilla 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Total Companies 47.9 National total Melilla 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Industry 53.8 National total Melilla 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Construction 28.0 National total Melilla 27.2 Electronic invoice: % of companies sending electronic invoices in a non suitable format for automatic processing (p.e. PDF, emails with scanned invoices) Services 51.5 National total Melilla 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Total Companies 20.8 National total Melilla 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Industry 34.5 National total Melilla 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Construction 6.0 National total Melilla 27.3 Electronic invoice: % of companies receiving electronic invoices in a suitable standard format for automatic processing (e.g. EDI, UBL, XML, facturae etc.) Services 22.5 National total Melilla 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Total Companies 67.6 National total Melilla 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Industry 59.0 National total Melilla 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Construction 50.0 National total Melilla 27.4 Electronic invoice: % of companies receiving electronic invoices in a non suitable format for automatic processing (e.g. emails, emails with a PDF attachment, emails with scanned invoices) Services 72.1 National total Melilla 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 19.6 National total Melilla 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industry 6.0 National total Melilla 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 0.0 National total Melilla 28 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Services 25.0 National total Melilla 29 % of companies that had some computer application for managing client information (CRM tools) Total Companies 31.7 National total Melilla 29 % of companies that had some computer application for managing client information (CRM tools) Industry 6.4 National total Melilla 29 % of companies that had some computer application for managing client information (CRM tools) Construction 22.0 National total Melilla 29 % of companies that had some computer application for managing client information (CRM tools) Services 36.3 National total Melilla 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total Companies 31.7 National total Melilla 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Industry 5.7 National total Melilla 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Construction 22.0 National total Melilla 30.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Services 36.3 National total Melilla 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total Companies 15.2 National total Melilla 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Industry 4.7 National total Melilla 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Construction 0.0 National total Melilla 30.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Services 19.4