Main variables;Total
1.1 % of companies that had computers;66.3
1.2 % of companiess that had a Local Area Network (LAN);20.0
1.3 % of companies that had a wireless Local Area Network;10.1
1.4 % of companiess that had an Internet connection;55.9
1.5 % companies that had Mobile telephony;66.3
1.6 % of companies that had other technologies (GPS, TPV, etc.);15.8
1.7 % of of companies that had email;51.7
2.1 % personnel that uses computers at least once a week;55.8
2.2 % personnel that uses Internet-connected computers at least once a week;47.1
3.1 % companies that had web page of Internal use (Intranet);3.0
4.1 % companies that had an Extranet;2.1
5.1 % of companies that used open-source operating systems (LINUX);2.4
6.1 %of companies with employees connected to company ICT systems via external telematic networks;2.0
6.2 % of companies with staff undertaking specific ICT functions;4.8
7.1 % of companies with Internet access: via a traditional modem(1);10.9
7.2 % of companies with Internet access: via RDSI(1);6.3
7.3 % of companies with Internet access: via Broadband(1);93.3
7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1);90.1
7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1);5.4
7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1);22.6
9 % of companies that interacted with P.A.s online in 2008(1);38.8
9.1 % Reason for interaction: Obtaining information(1);34.6
9.2 % Reason for interaction: Obtaining forms, ...(1);33.1
9.3 % Reason for interaction: Return completed forms(1);20.8
9.4 % Reason for interaction: Comprehensive electronic case-handling(1);19.6
9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1);3.1
10 % of companies with an Internet connection and website/page(1);21.9
10.1 % of companies with an Internet connection and website for: Company introduction(2);84.5
10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2);32.4
10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2);50.0
10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2);3.9
10.5 % of companies with an Internet connection and website for: Ordering or booking online(2);18.1
10.6 % of companies with an Internet connection and website for: Online payment(2);4.4
10.7 % of companies with an Internet connection and website for: Online order tracking(2);4.9
10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2);4.2
10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2);8.3
11 % of companies which used a digital signature in correspondence sent by the company (1);24.7
11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3);21.4
11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3);85.3
12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1);93.4
12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1);64.3
12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1);29.4
12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1);39.4
12.5 % of companies with an Internet conection using the following I.T. security services: Authentication mechanisms (1);46.5
13 % of companies that have had some kind of security problem in the last twelve months(1);11.4
13.1 % of companies which have had the following security problems(1): Attacks from software viruses;11.1
13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data;1.1
13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing);0.6
14 % of companies carrying out automated data exchange;9.1
14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4);26.1
14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4);27.2
14.3 % of companies carrying out automated exchange: Receiving customer orders (4);8.2
14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4);12.0
14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4);51.7
14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4);28.3
14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4);52.3
14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4);44.0
15 % of companies which shared information electronically with their supply-chain suppliers or customers:;4.7
15.1 % of companies which regularly shared with their suppliers: Inventory levels, production plans and demand forecasts (5);39.1
15.2 % of companies which regularly shared with their suppliers: Shipment status (5);76.3
15.3 % of companies which regularly shared with their customers: Inventory levels, production plans and demand forecasts (5);20.2
15.4 % of companies which regularly shared with their customers: Shipment status (5);49.1
16.1 % of companies which used for information exchange: Website (5);89.2
16.2 % of companies which used for information exchange: Automated data exchange (5);27.2
17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management;3.7
17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting;4.0
17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management;3.9
17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management;3.6
17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management;4.7
17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting;4.3
18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company;1.0
19 % of companies that had some type of computer application for managing client information (CRM tools);4.2
19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers;4.2
19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes;2.6
20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments;0.8
20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6);38.6
20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6);9.4
20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6);26.8
20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6);25.7
20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6);48.5
20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6);18.0
21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees;2.1
21.2 ICT training in 2008: % employees who received ICT training (7);60.8