Survey on Equipment and Use of Information and Communication Technologies in Households 
Use of ICT products by persons
Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do soby socio-economic characteristics and reason
Unidades: Number of persons (aged 16 to 74 years) and horizontal percentages

	Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so	There was not a service available in the webpage	Lack of knowledge or ability	Concern about the protection and security of personal data	They do not have an electronic signature or certificate or have problems using them	Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance)	Other reasons	
Total Persons	5.047.728	9,9	24	17,4	19	38,8	37,2	
Studies completed: Illiterate persons with unfinished primary education	51.178	1,3	71,7	3,6	20,6	37,1	48,4	
Studies completed: Primary Education	424.806	9,6	46,9	30,9	16	50,4	21,2	
Studies completed: First stage Secondary Education	1.151.834	6,8	33,4	17,3	13	39,7	38,8	
Studies completed: Second stage Secondary Education	1.568.125	10,2	21,5	15	21	38,8	38,4	
Studies completed: Advanced Vocational Education	506.554	9,3	15,4	16,1	12,5	41,9	40,3	
Studies completed: University studies and similar	631.325	9,4	15,1	18,1	21,8	35,8	39,6	
Studies completed: University studies, Master's and similar	680.748	16,2	11,1	15,7	28,1	31,3	35,6	
Studies completed: University doctorate	32.519	10,2	6,4	21,6	31,3	29	49,4	
Studies completed: Others	640	0	0	0	0	0	100	
Employment situation: Employed economically active persons	2.979.634	9,2	19,7	18,5	20,1	43,4	36,3	
Employment situation: Unemployed economically active persons	935.981	8,2	33,2	15,9	18,4	31,9	39,5	
Employment situation: Inactive population: Students	418.173	21,2	19,4	15	14,3	18,4	40,2	
Employment situation: Inactive population: Household chores	209.281	5,2	38	16,6	26	44,9	37,6	
Employment situation: Inactive population: Pensioners	447.976	6,6	31,2	15,4	14	41	35,1	
Employment situation: Other employment situation	56.684	33,3	17,1	17,8	22,4	21	40,1	
Professional status (in main job): Worker employed by others	2.263.005	10	19,4	20,6	20,6	36,9	39,5	
Professional status (in main job): Self-employed or freelance workers	716.628	6,8	20,6	12,1	18,4	64	26,1	
Main occupation: Manual	836.210	5	37,2	27,2	18,9	45	38,4	
Main occupation: Non-manual	2.143.424	10,9	12,9	15,2	20,6	42,8	35,4	
Main occupation: ICT workers	84.961	32,1	0	7,4	45,1	63,1	18,6	
Main occupation: Other workers	2.894.673	8,5	20,3	18,9	19,4	42,9	36,8	
Net household monthly income: Less than 900 Euros	691.140	7,6	41,1	22,4	25,1	29,9	38,7	
Net household monthly income: From 901 to 1,600 Euros	1.397.092	10	28,2	17,7	21,6	37,8	39,1	
Net household monthly income: 1,601 to 2,500 euros	982.596	7,3	18,9	17,9	20,7	42,2	38,4	
Net household monthly income: More than 2,500 Euros	927.837	11,4	15,2	13,8	21,4	42	34,4	
Net household monthly income: DK/NA	1.049.064	12,3	19,5	16,5	7,9	40	35	
Notas:
Fuente: National Statistics Institute