Socio-economic characteristics;Type of action;Total
Total Persons;Total Persons who have used a computer in the last 12 months;26.644.542
Total Persons;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,4
Total Persons;Obtain information from Public Administrations webpages;60
Total Persons;Download official forms;44,1
Total Persons;Send filled forms;37,1
Studies completed: Illiterate persons with unfinished primary education;Total Persons who have used a computer in the last 12 months;222.255
Studies completed: Illiterate persons with unfinished primary education;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;25,2
Studies completed: Illiterate persons with unfinished primary education;Obtain information from Public Administrations webpages;24,7
Studies completed: Illiterate persons with unfinished primary education;Download official forms;7,8
Studies completed: Illiterate persons with unfinished primary education;Send filled forms;3,2
Studies completed: Primary Education;Total Persons who have used a computer in the last 12 months;1.905.694
Studies completed: Primary Education;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;31
Studies completed: Primary Education;Obtain information from Public Administrations webpages;29,3
Studies completed: Primary Education;Download official forms;10,7
Studies completed: Primary Education;Send filled forms;8,4
Studies completed: First stage Secondary Education;Total Persons who have used a computer in the last 12 months;6.549.913
Studies completed: First stage Secondary Education;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;46,8
Studies completed: First stage Secondary Education;Obtain information from Public Administrations webpages;43,8
Studies completed: First stage Secondary Education;Download official forms;24,7
Studies completed: First stage Secondary Education;Send filled forms;20,8
Studies completed: Second stage Secondary Education;Total Persons who have used a computer in the last 12 months;8.054.878
Studies completed: Second stage Secondary Education;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,8
Studies completed: Second stage Secondary Education;Obtain information from Public Administrations webpages;60,1
Studies completed: Second stage Secondary Education;Download official forms;44,9
Studies completed: Second stage Secondary Education;Send filled forms;37,8
Studies completed: Advanced Vocational Education;Total Persons who have used a computer in the last 12 months;2.721.188
Studies completed: Advanced Vocational Education;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;74,6
Studies completed: Advanced Vocational Education;Obtain information from Public Administrations webpages;70,6
Studies completed: Advanced Vocational Education;Download official forms;49,9
Studies completed: Advanced Vocational Education;Send filled forms;44,9
Studies completed: University studies and similar;Total Persons who have used a computer in the last 12 months;2.892.689
Studies completed: University studies and similar;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;79,2
Studies completed: University studies and similar;Obtain information from Public Administrations webpages;75,5
Studies completed: University studies and similar;Download official forms;62,2
Studies completed: University studies and similar;Send filled forms;49,1
Studies completed: University studies, Master's and similar;Total Persons who have used a computer in the last 12 months;4.067.942
Studies completed: University studies, Master's and similar;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;86,5
Studies completed: University studies, Master's and similar;Obtain information from Public Administrations webpages;83,3
Studies completed: University studies, Master's and similar;Download official forms;73,4
Studies completed: University studies, Master's and similar;Send filled forms;61,8
Studies completed: University doctorate;Total Persons who have used a computer in the last 12 months;223.347
Studies completed: University doctorate;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;84,5
Studies completed: University doctorate;Obtain information from Public Administrations webpages;84,5
Studies completed: University doctorate;Download official forms;71,6
Studies completed: University doctorate;Send filled forms;63,2
Studies completed: Others;Total Persons who have used a computer in the last 12 months;6.636
Studies completed: Others;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;9,6
Studies completed: Others;Obtain information from Public Administrations webpages;0
Studies completed: Others;Download official forms;9,6
Studies completed: Others;Send filled forms;0
Employment situation: Employed economically active persons;Total Persons who have used a computer in the last 12 months;14.793.895
Employment situation: Employed economically active persons;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67,2
Employment situation: Employed economically active persons;Obtain information from Public Administrations webpages;64,1
Employment situation: Employed economically active persons;Download official forms;49,3
Employment situation: Employed economically active persons;Send filled forms;41,8
Employment situation: Unemployed economically active persons;Total Persons who have used a computer in the last 12 months;5.290.429
Employment situation: Unemployed economically active persons;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61,1
Employment situation: Unemployed economically active persons;Obtain information from Public Administrations webpages;58,2
Employment situation: Unemployed economically active persons;Download official forms;36,7
Employment situation: Unemployed economically active persons;Send filled forms;32,4
Employment situation: Inactive population: Students;Total Persons who have used a computer in the last 12 months;3.266.476
Employment situation: Inactive population: Students;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67,4
Employment situation: Inactive population: Students;Obtain information from Public Administrations webpages;62,4
Employment situation: Inactive population: Students;Download official forms;50,4
Employment situation: Inactive population: Students;Send filled forms;38,5
Employment situation: Inactive population: Household chores;Total Persons who have used a computer in the last 12 months;1.268.803
Employment situation: Inactive population: Household chores;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;36
Employment situation: Inactive population: Household chores;Obtain information from Public Administrations webpages;34,2
Employment situation: Inactive population: Household chores;Download official forms;21,2
Employment situation: Inactive population: Household chores;Send filled forms;15,3
Employment situation: Inactive population: Pensioners;Total Persons who have used a computer in the last 12 months;1.709.594
Employment situation: Inactive population: Pensioners;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;50,6
Employment situation: Inactive population: Pensioners;Obtain information from Public Administrations webpages;47,1
Employment situation: Inactive population: Pensioners;Download official forms;30
Employment situation: Inactive population: Pensioners;Send filled forms;25,6
Employment situation: Other employment situation;Total Persons who have used a computer in the last 12 months;315.345
Employment situation: Other employment situation;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;55,5
Employment situation: Other employment situation;Obtain information from Public Administrations webpages;52,3
Employment situation: Other employment situation;Download official forms;32,4
Employment situation: Other employment situation;Send filled forms;26,2
Professional status (in main job): Worker employed by others;Total Persons who have used a computer in the last 12 months;12.081.983
Professional status (in main job): Worker employed by others;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;69,3
Professional status (in main job): Worker employed by others;Obtain information from Public Administrations webpages;66,1
Professional status (in main job): Worker employed by others;Download official forms;51,2
Professional status (in main job): Worker employed by others;Send filled forms;44,3
Professional status (in main job): Self-employed or freelance workers;Total Persons who have used a computer in the last 12 months;2.711.912
Professional status (in main job): Self-employed or freelance workers;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;58
Professional status (in main job): Self-employed or freelance workers;Obtain information from Public Administrations webpages;55,2
Professional status (in main job): Self-employed or freelance workers;Download official forms;40,9
Professional status (in main job): Self-employed or freelance workers;Send filled forms;30,8
Main occupation: Manual;Total Persons who have used a computer in the last 12 months;3.919.436
Main occupation: Manual;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;52,4
Main occupation: Manual;Obtain information from Public Administrations webpages;49,6
Main occupation: Manual;Download official forms;28,5
Main occupation: Manual;Send filled forms;25,9
Main occupation: Non-manual;Total Persons who have used a computer in the last 12 months;10.874.459
Main occupation: Non-manual;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;72,6
Main occupation: Non-manual;Obtain information from Public Administrations webpages;69,3
Main occupation: Non-manual;Download official forms;56,8
Main occupation: Non-manual;Send filled forms;47,6
Main occupation: ICT workers;Total Persons who have used a computer in the last 12 months;533.098
Main occupation: ICT workers;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;94
Main occupation: ICT workers;Obtain information from Public Administrations webpages;92,8
Main occupation: ICT workers;Download official forms;82,8
Main occupation: ICT workers;Send filled forms;67
Main occupation: Other workers;Total Persons who have used a computer in the last 12 months;14.260.797
Main occupation: Other workers;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;66,2
Main occupation: Other workers;Obtain information from Public Administrations webpages;63
Main occupation: Other workers;Download official forms;48
Main occupation: Other workers;Send filled forms;40,9
Net household monthly income: Less than 900 Euros;Total Persons who have used a computer in the last 12 months;4.083.059
Net household monthly income: Less than 900 Euros;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;51,4
Net household monthly income: Less than 900 Euros;Obtain information from Public Administrations webpages;48,6
Net household monthly income: Less than 900 Euros;Download official forms;30
Net household monthly income: Less than 900 Euros;Send filled forms;26,5
Net household monthly income: From 901 to 1,600 Euros;Total Persons who have used a computer in the last 12 months;7.037.168
Net household monthly income: From 901 to 1,600 Euros;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59,8
Net household monthly income: From 901 to 1,600 Euros;Obtain information from Public Administrations webpages;55,8
Net household monthly income: From 901 to 1,600 Euros;Download official forms;39,2
Net household monthly income: From 901 to 1,600 Euros;Send filled forms;33,7
Net household monthly income: 1,601 to 2,500 euros;Total Persons who have used a computer in the last 12 months;4.986.869
Net household monthly income: 1,601 to 2,500 euros;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;71
Net household monthly income: 1,601 to 2,500 euros;Obtain information from Public Administrations webpages;67,2
Net household monthly income: 1,601 to 2,500 euros;Download official forms;52,9
Net household monthly income: 1,601 to 2,500 euros;Send filled forms;43,2
Net household monthly income: More than 2,500 Euros;Total Persons who have used a computer in the last 12 months;4.552.834
Net household monthly income: More than 2,500 Euros;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;78,5
Net household monthly income: More than 2,500 Euros;Obtain information from Public Administrations webpages;75,9
Net household monthly income: More than 2,500 Euros;Download official forms;63,5
Net household monthly income: More than 2,500 Euros;Send filled forms;54
Net household monthly income: DK/NA;Total Persons who have used a computer in the last 12 months;5.984.613
Net household monthly income: DK/NA;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;57,8
Net household monthly income: DK/NA;Obtain information from Public Administrations webpages;54,9
Net household monthly income: DK/NA;Download official forms;37,5
Net household monthly income: DK/NA;Send filled forms;30,3