Methods and standards / Concept Glossary / CRM (Customer Relationship Management)

Concept selected: CRM (Customer Relationship Management)

Definition

Computer tools dedicated to the integrated management of client information. These applications allow, from storing and organising this information, to integrating processing and analysing said information.

Source

ICT methodology concepts

Topic

Statistical operations

(enlaces al Inventario de Operaciones Estadísticas)

Concepts associated

    There are no related concepts


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