Concept selected: CRM (Customer Relationship Management)
DefinitionComputer tools dedicated to the integrated management of client information. These applications allow, from storing and organising this information, to integrating processing and analysing said information.
SourceICT methodology concepts
Statistical operations(enlaces al Inventario de Operaciones Estadísticas)
- 30169 - Survey on the Use of Information and Communication Technologies and Electronic Commerce in Companies
There are no related concepts