Activity group (except CNAE 56, 64-66 and 95.1) Main variables Company size Total Total Companies 1.1 % of companies that had computers Total 98.7 Total Companies 1.1 % of companies that had computers 10 to 49 98.5 Total Companies 1.1 % of companies that had computers 50 to 249 99.7 Total Companies 1.1 % of companies that had computers 250 and over 99.9 Total Companies 1.2 % of companies that had a Local Area Network (LAN) Total 86.6 Total Companies 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 84.9 Total Companies 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 95.9 Total Companies 1.2 % of companies that had a Local Area Network (LAN) 250 and over 98.4 Total Companies 1.3 % of companies that had a 'wireless' Local Area Network Total 51.7 Total Companies 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 49.0 Total Companies 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 65.7 Total Companies 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 77.0 Total Companies 1.4 % of companies that had an Internet connection Total 97.5 Total Companies 1.4 % of companies that had an Internet connection 10 to 49 97.2 Total Companies 1.4 % of companies that had an Internet connection 50 to 249 99.5 Total Companies 1.4 % of companies that had an Internet connection 250 and over 99.8 Total Companies 1.5 % of companies that had Mobile telephones Total 93.8 Total Companies 1.5 % of companies that had Mobile telephones 10 to 49 93.1 Total Companies 1.5 % of companies that had Mobile telephones 50 to 249 97.0 Total Companies 1.5 % of companies that had Mobile telephones 250 and over 99.1 Total Companies 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 33.2 Total Companies 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 32.5 Total Companies 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 36.2 Total Companies 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 41.6 Total Companies 1.7 % of companies that had electronic mail (e-mail) Total 97.2 Total Companies 1.7 % of companies that had electronic mail (e-mail) 10 to 49 96.8 Total Companies 1.7 % of companies that had electronic mail (e-mail) 50 to 249 99.3 Total Companies 1.7 % of companies that had electronic mail (e-mail) 250 and over 99.6 Total Companies 2.1 % of personnel that uses computers at least once a week Total 56.2 Total Companies 2.1 % of personnel that uses computers at least once a week 10 to 49 50.3 Total Companies 2.1 % of personnel that uses computers at least once a week 50 to 249 55.7 Total Companies 2.1 % of personnel that uses computers at least once a week 250 and over 61.0 Total Companies 2.2 % of personnel that uses Internet-connected computers at least once a week Total 48.0 Total Companies 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 45.0 Total Companies 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 48.1 Total Companies 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 50.1 Total Companies 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 14.3 Total Companies 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 11.0 Total Companies 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 15.5 Total Companies 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 16.2 Total Companies 3 % of companies that used some type of open source software Total 82.4 Total Companies 3 % of companies that used some type of open source software 10 to 49 82.3 Total Companies 3 % of companies that used some type of open source software 50 to 249 83.4 Total Companies 3 % of companies that used some type of open source software 250 and over 83.4 Total Companies 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 35.9 Total Companies 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 34.7 Total Companies 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 41.4 Total Companies 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 51.4 Total Companies 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 76.1 Total Companies 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 76.0 Total Companies 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 77.4 Total Companies 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 71.3 Total Companies 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 57.6 Total Companies 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 58.1 Total Companies 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 55.1 Total Companies 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 50.1 Total Companies 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 26.0 Total Companies 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 23.8 Total Companies 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 36.3 Total Companies 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 51.6 Total Companies 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 17.9 Total Companies 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 15.6 Total Companies 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 30.6 Total Companies 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 39.5 Total Companies 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 29.6 Total Companies 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 28.5 Total Companies 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 34.5 Total Companies 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 41.7 Total Companies 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 55.7 Total Companies 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 51.9 Total Companies 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 76.5 Total Companies 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 85.1 Total Companies 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 21.8 Total Companies 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 18.1 Total Companies 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 40.8 Total Companies 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 59.6 Total Companies 6 % of companies that had personnel specialised in ICT Total 23.0 Total Companies 6 % of companies that had personnel specialised in ICT 10 to 49 18.1 Total Companies 6 % of companies that had personnel specialised in ICT 50 to 249 47.9 Total Companies 6 % of companies that had personnel specialised in ICT 250 and over 73.9 Total Companies 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 6.2 Total Companies 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 4.6 Total Companies 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 13.2 Total Companies 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 28.1 Total Companies 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 29.1 Total Companies 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 32.7 Total Companies 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 24.1 Total Companies 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 20.0 Total Companies 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 16.3 Total Companies 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 13.4 Total Companies 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 30.7 Total Companies 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 50.3 Total Companies 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 48.4 Total Companies 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 40.4 Total Companies 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 63.9 Total Companies 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 76.4 Total Companies 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 88.8 Total Companies 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 88.8 Total Companies 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 88.5 Total Companies 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 90.0 Total Companies 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 27.3 Total Companies 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 31.7 Total Companies 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 29.7 Total Companies 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 25.9 Total Companies 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 11.5 Total Companies 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 11.6 Total Companies 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 10.1 Total Companies 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 14.1 Total Companies 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 99.7 Total Companies 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.7 Total Companies 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 99.9 Total Companies 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 Total Companies 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 98.7 Total Companies 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 98.6 Total Companies 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 99.4 Total Companies 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 99.6 Total Companies 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 95.0 Total Companies 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 95.3 Total Companies 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 93.2 Total Companies 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 92.6 Total Companies 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 18.5 Total Companies 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 15.3 Total Companies 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 33.0 Total Companies 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 58.5 Total Companies 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 6.9 Total Companies 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 5.3 Total Companies 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 13.0 Total Companies 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 32.7 Total Companies 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 65.4 Total Companies 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 62.0 Total Companies 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 83.1 Total Companies 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 93.5 Total Companies 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 46.8 Total Companies 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 42.8 Total Companies 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 67.1 Total Companies 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 85.6 Total Companies 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 56.5 Total Companies 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 53.2 Total Companies 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 73.5 Total Companies 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 85.4 Total Companies 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 28.1 Total Companies 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 26.1 Total Companies 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 37.3 Total Companies 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 53.4 Total Companies 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.3 Total Companies 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.3 Total Companies 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.1 Total Companies 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 Total Companies 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 61.5 Total Companies 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 62.6 Total Companies 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 57.0 Total Companies 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 44.0 Total Companies 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 26.3 Total Companies 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 26.1 Total Companies 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 27.4 Total Companies 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 28.7 Total Companies 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 7.2 Total Companies 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 6.7 Total Companies 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 9.4 Total Companies 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 13.7 Total Companies 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 4.8 Total Companies 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 4.4 Total Companies 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 6.1 Total Companies 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 13.6 Total Companies 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 97.2 Total Companies 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 97.0 Total Companies 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 98.4 Total Companies 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 99.0 Total Companies 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 91.2 Total Companies 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 90.7 Total Companies 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 94.2 Total Companies 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 93.7 Total Companies 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 44.4 Total Companies 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 41.1 Total Companies 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 61.0 Total Companies 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 76.5 Total Companies 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 50.4 Total Companies 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 48.3 Total Companies 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 61.3 Total Companies 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 71.1 Total Companies 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 51.4 Total Companies 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 49.9 Total Companies 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 58.3 Total Companies 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 68.0 Total Companies 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 91.1 Total Companies 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 90.8 Total Companies 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 92.8 Total Companies 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 92.7 Total Companies 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 47.5 Total Companies 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 42.9 Total Companies 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 71.8 Total Companies 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 87.3 Total Companies 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 35.6 Total Companies 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 30.5 Total Companies 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 62.3 Total Companies 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 81.8 Total Companies 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 42.6 Total Companies 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 38.2 Total Companies 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 65.8 Total Companies 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 82.6 Total Companies 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 42.3 Total Companies 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 38.3 Total Companies 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 64.4 Total Companies 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 75.6 Total Companies 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 44.8 Total Companies 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 40.1 Total Companies 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 70.5 Total Companies 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 86.2 Total Companies 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 25.4 Total Companies 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 21.3 Total Companies 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 46.2 Total Companies 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 68.6 Total Companies 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 25.0 Total Companies 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 21.0 Total Companies 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 45.2 Total Companies 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 66.5 Total Companies 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 25.0 Total Companies 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 24.3 Total Companies 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 29.4 Total Companies 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 27.5 Total Companies 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 23.5 Total Companies 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 23.8 Total Companies 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 22.2 Total Companies 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 20.3 Total Companies 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 9.3 Total Companies 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 9.0 Total Companies 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 10.5 Total Companies 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 11.5 Total Companies 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 14.9 Total Companies 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 14.7 Total Companies 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 16.4 Total Companies 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 13.8 Total Companies 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 12.0 Total Companies 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 12.1 Total Companies 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 11.5 Total Companies 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 11.2 Total Companies 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 44.3 Total Companies 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 47.3 Total Companies 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 28.3 Total Companies 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 17.3 Total Companies 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 85.1 Total Companies 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 83.2 Total Companies 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 95.3 Total Companies 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 99.0 Total Companies 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 75.0 Total Companies 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 72.3 Total Companies 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 89.9 Total Companies 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 96.3 Total Companies 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 73.0 Total Companies 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 70.2 Total Companies 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 88.1 Total Companies 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 95.9 Total Companies 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 60.9 Total Companies 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 57.1 Total Companies 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 80.9 Total Companies 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 92.1 Total Companies 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 64.3 Total Companies 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 60.9 Total Companies 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 82.7 Total Companies 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 89.8 Total Companies 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 58.6 Total Companies 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 55.0 Total Companies 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 78.6 Total Companies 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 83.9 Total Companies 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 43.6 Total Companies 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 39.5 Total Companies 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 64.6 Total Companies 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 79.7 Total Companies 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 14.8 Total Companies 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 13.6 Total Companies 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 19.9 Total Companies 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 31.6 Total Companies 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 4.3 Total Companies 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 3.8 Total Companies 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 5.9 Total Companies 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 12.7 Total Companies 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 0.8 Total Companies 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.6 Total Companies 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 1.6 Total Companies 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 3.6 Total Companies 18 % of companies with an Internet connection and a website (3) Total 71.0 Total Companies 18 % of companies with an Internet connection and a website (3) 10 to 49 68.0 Total Companies 18 % of companies with an Internet connection and a website (3) 50 to 249 87.2 Total Companies 18 % of companies with an Internet connection and a website (3) 250 and over 93.7 Total Companies 18.1 Services available on the website: Company introduction (4) Total 93.1 Total Companies 18.1 Services available on the website: Company introduction (4) 10 to 49 92.3 Total Companies 18.1 Services available on the website: Company introduction (4) 50 to 249 95.9 Total Companies 18.1 Services available on the website: Company introduction (4) 250 and over 98.1 Total Companies 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 61.2 Total Companies 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 59.0 Total Companies 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 69.7 Total Companies 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 78.0 Total Companies 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 56.8 Total Companies 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 56.9 Total Companies 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 56.6 Total Companies 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 56.0 Total Companies 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 7.1 Total Companies 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 6.8 Total Companies 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 7.9 Total Companies 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 10.4 Total Companies 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 15.5 Total Companies 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 14.9 Total Companies 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 17.4 Total Companies 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 21.7 Total Companies 18.6 Services available on the website: Online payments (4) Total 9.8 Total Companies 18.6 Services available on the website: Online payments (4) 10 to 49 9.3 Total Companies 18.6 Services available on the website: Online payments (4) 50 to 249 11.5 Total Companies 18.6 Services available on the website: Online payments (4) 250 and over 15.6 Total Companies 18.7 Services available on the website: Online order tracking (4) Total 11.7 Total Companies 18.7 Services available on the website: Online order tracking (4) 10 to 49 11.1 Total Companies 18.7 Services available on the website: Online order tracking (4) 50 to 249 13.7 Total Companies 18.7 Services available on the website: Online order tracking (4) 250 and over 17.9 Total Companies 18.8 Services available on the website: Website personalisation for regular users (4) Total 8.2 Total Companies 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 7.9 Total Companies 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 8.9 Total Companies 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 13.0 Total Companies 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 20.2 Total Companies 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 15.9 Total Companies 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 35.3 Total Companies 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 60.0 Total Companies 19 % of companies that used a digital signature in any communication sent from their company (3) Total 70.7 Total Companies 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 67.6 Total Companies 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 87.4 Total Companies 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 95.4 Total Companies 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 25.1 Total Companies 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 23.6 Total Companies 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 29.7 Total Companies 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 41.3 Total Companies 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 96.8 Total Companies 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 96.4 Total Companies 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 98.6 Total Companies 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 99.0 Total Companies 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 47.2 Total Companies 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 44.7 Total Companies 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 59.5 Total Companies 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 74.2 Total Companies 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 77.1 Total Companies 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 76.7 Total Companies 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 77.8 Total Companies 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 81.9 Total Companies 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 59.4 Total Companies 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 61.5 Total Companies 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 50.1 Total Companies 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 51.9 Total Companies 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 58.0 Total Companies 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 58.0 Total Companies 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 57.1 Total Companies 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 62.5 Total Companies 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 72.1 Total Companies 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 69.3 Total Companies 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 83.6 Total Companies 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 86.1 Total Companies 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 21.8 Total Companies 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 20.3 Total Companies 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 28.9 Total Companies 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 40.6 Total Companies 22.1 % of companies that regularly shared information with their suppliers(9) Total 82.9 Total Companies 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 84.8 Total Companies 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 74.5 Total Companies 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 79.4 Total Companies 22.2 % of companies that regularly shared information with their clients(9) Total 71.3 Total Companies 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 69.5 Total Companies 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 78.0 Total Companies 22.2 % of companies that regularly shared information with their clients(9) 250 and over 79.8 Total Companies 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 79.7 Total Companies 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 79.7 Total Companies 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 79.3 Total Companies 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 80.0 Total Companies 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 66.5 Total Companies 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 64.4 Total Companies 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 72.7 Total Companies 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 81.4 Total Companies 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 29.0 Total Companies 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 26.6 Total Companies 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 41.0 Total Companies 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 52.3 Total Companies 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 35.0 Total Companies 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 32.7 Total Companies 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 46.4 Total Companies 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 57.4 Total Companies 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 31.5 Total Companies 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 29.3 Total Companies 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 43.5 Total Companies 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 50.3 Total Companies 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 28.3 Total Companies 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 26.0 Total Companies 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 40.1 Total Companies 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 49.0 Total Companies 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 34.3 Total Companies 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 31.9 Total Companies 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 46.5 Total Companies 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 56.1 Total Companies 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 35.9 Total Companies 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 33.3 Total Companies 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 49.4 Total Companies 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 62.7 Total Companies 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 23.3 Total Companies 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 18.9 Total Companies 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 46.5 Total Companies 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 62.8 Total Companies 27 % of companies that had some computer application for managing client information (CRM tools) Total 29.4 Total Companies 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 26.7 Total Companies 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 44.1 Total Companies 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 52.5 Total Companies 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 29.3 Total Companies 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 26.6 Total Companies 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 44.1 Total Companies 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 52.4 Total Companies 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 22.1 Total Companies 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 19.7 Total Companies 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 34.9 Total Companies 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 43.7 Total Companies 29 % of companies that used online social networks for work reasons Total 17.4 Total Companies 29 % of companies that used online social networks for work reasons 10 to 49 15.6 Total Companies 29 % of companies that used online social networks for work reasons 50 to 249 26.1 Total Companies 29 % of companies that used online social networks for work reasons 250 and over 35.7 Total Companies 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 28.6 Total Companies 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 24.4 Total Companies 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 40.3 Total Companies 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 52.7 Total Companies 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 84.4 Total Companies 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 84.4 Total Companies 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 84.6 Total Companies 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 82.6 Total Companies 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 40.0 Total Companies 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 39.5 Total Companies 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 40.7 Total Companies 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 45.5 Total Companies 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 74.4 Total Companies 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 76.2 Total Companies 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 69.2 Total Companies 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 64.9 1. Total for Industry (CNAE 10-39) 1.1 % of companies that had computers Total 99.0 1. Total for Industry (CNAE 10-39) 1.1 % of companies that had computers 10 to 49 98.9 1. Total for Industry (CNAE 10-39) 1.1 % of companies that had computers 50 to 249 99.7 1. Total for Industry (CNAE 10-39) 1.1 % of companies that had computers 250 and over 100.0 1. Total for Industry (CNAE 10-39) 1.2 % of companies that had a Local Area Network (LAN) Total 87.0 1. Total for Industry (CNAE 10-39) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 84.8 1. Total for Industry (CNAE 10-39) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 97.6 1. Total for Industry (CNAE 10-39) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 99.9 1. Total for Industry (CNAE 10-39) 1.3 % of companies that had a 'wireless' Local Area Network Total 50.2 1. Total for Industry (CNAE 10-39) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 46.0 1. Total for Industry (CNAE 10-39) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 68.5 1. Total for Industry (CNAE 10-39) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 86.3 1. Total for Industry (CNAE 10-39) 1.4 % of companies that had an Internet connection Total 98.0 1. Total for Industry (CNAE 10-39) 1.4 % of companies that had an Internet connection 10 to 49 97.7 1. Total for Industry (CNAE 10-39) 1.4 % of companies that had an Internet connection 50 to 249 99.6 1. Total for Industry (CNAE 10-39) 1.4 % of companies that had an Internet connection 250 and over 100.0 1. Total for Industry (CNAE 10-39) 1.5 % of companies that had Mobile telephones Total 93.3 1. Total for Industry (CNAE 10-39) 1.5 % of companies that had Mobile telephones 10 to 49 92.3 1. Total for Industry (CNAE 10-39) 1.5 % of companies that had Mobile telephones 50 to 249 98.1 1. Total for Industry (CNAE 10-39) 1.5 % of companies that had Mobile telephones 250 and over 99.5 1. Total for Industry (CNAE 10-39) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 22.9 1. Total for Industry (CNAE 10-39) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 21.7 1. Total for Industry (CNAE 10-39) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 27.7 1. Total for Industry (CNAE 10-39) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 33.7 1. Total for Industry (CNAE 10-39) 1.7 % of companies that had electronic mail (e-mail) Total 97.8 1. Total for Industry (CNAE 10-39) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 97.5 1. Total for Industry (CNAE 10-39) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 99.6 1. Total for Industry (CNAE 10-39) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 1. Total for Industry (CNAE 10-39) 2.1 % of personnel that uses computers at least once a week Total 48.3 1. Total for Industry (CNAE 10-39) 2.1 % of personnel that uses computers at least once a week 10 to 49 37.4 1. Total for Industry (CNAE 10-39) 2.1 % of personnel that uses computers at least once a week 50 to 249 50.3 1. Total for Industry (CNAE 10-39) 2.1 % of personnel that uses computers at least once a week 250 and over 56.1 1. Total for Industry (CNAE 10-39) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 38.1 1. Total for Industry (CNAE 10-39) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 31.6 1. Total for Industry (CNAE 10-39) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 38.2 1. Total for Industry (CNAE 10-39) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 43.6 1. Total for Industry (CNAE 10-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 11.6 1. Total for Industry (CNAE 10-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 6.6 1. Total for Industry (CNAE 10-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 11.3 1. Total for Industry (CNAE 10-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 16.0 1. Total for Industry (CNAE 10-39) 3 % of companies that used some type of open source software Total 80.4 1. Total for Industry (CNAE 10-39) 3 % of companies that used some type of open source software 10 to 49 80.3 1. Total for Industry (CNAE 10-39) 3 % of companies that used some type of open source software 50 to 249 80.9 1. Total for Industry (CNAE 10-39) 3 % of companies that used some type of open source software 250 and over 80.9 1. Total for Industry (CNAE 10-39) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 30.6 1. Total for Industry (CNAE 10-39) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 28.6 1. Total for Industry (CNAE 10-39) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 38.4 1. Total for Industry (CNAE 10-39) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 50.6 1. Total for Industry (CNAE 10-39) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 73.9 1. Total for Industry (CNAE 10-39) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 74.0 1. Total for Industry (CNAE 10-39) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 74.6 1. Total for Industry (CNAE 10-39) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 66.8 1. Total for Industry (CNAE 10-39) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 54.0 1. Total for Industry (CNAE 10-39) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 54.7 1. Total for Industry (CNAE 10-39) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 52.3 1. Total for Industry (CNAE 10-39) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 42.0 1. Total for Industry (CNAE 10-39) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 23.1 1. Total for Industry (CNAE 10-39) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 20.4 1. Total for Industry (CNAE 10-39) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 33.7 1. Total for Industry (CNAE 10-39) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 50.7 1. Total for Industry (CNAE 10-39) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 17.8 1. Total for Industry (CNAE 10-39) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 15.0 1. Total for Industry (CNAE 10-39) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 31.0 1. Total for Industry (CNAE 10-39) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 33.9 1. Total for Industry (CNAE 10-39) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 26.0 1. Total for Industry (CNAE 10-39) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 24.8 1. Total for Industry (CNAE 10-39) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 31.0 1. Total for Industry (CNAE 10-39) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 36.5 1. Total for Industry (CNAE 10-39) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 51.7 1. Total for Industry (CNAE 10-39) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 45.8 1. Total for Industry (CNAE 10-39) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 79.8 1. Total for Industry (CNAE 10-39) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 88.2 1. Total for Industry (CNAE 10-39) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 18.0 1. Total for Industry (CNAE 10-39) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 12.7 1. Total for Industry (CNAE 10-39) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 40.7 1. Total for Industry (CNAE 10-39) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 65.1 1. Total for Industry (CNAE 10-39) 6 % of companies that had personnel specialised in ICT Total 19.5 1. Total for Industry (CNAE 10-39) 6 % of companies that had personnel specialised in ICT 10 to 49 12.3 1. Total for Industry (CNAE 10-39) 6 % of companies that had personnel specialised in ICT 50 to 249 49.8 1. Total for Industry (CNAE 10-39) 6 % of companies that had personnel specialised in ICT 250 and over 84.3 1. Total for Industry (CNAE 10-39) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 4.2 1. Total for Industry (CNAE 10-39) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 2.7 1. Total for Industry (CNAE 10-39) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 9.0 1. Total for Industry (CNAE 10-39) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 26.2 1. Total for Industry (CNAE 10-39) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 24.0 1. Total for Industry (CNAE 10-39) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 30.7 1. Total for Industry (CNAE 10-39) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 13.1 1. Total for Industry (CNAE 10-39) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 21.9 1. Total for Industry (CNAE 10-39) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 14.3 1. Total for Industry (CNAE 10-39) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 10.0 1. Total for Industry (CNAE 10-39) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 31.4 1. Total for Industry (CNAE 10-39) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 61.2 1. Total for Industry (CNAE 10-39) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 46.8 1. Total for Industry (CNAE 10-39) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 32.1 1. Total for Industry (CNAE 10-39) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 62.9 1. Total for Industry (CNAE 10-39) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 78.3 1. Total for Industry (CNAE 10-39) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 90.1 1. Total for Industry (CNAE 10-39) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 91.5 1. Total for Industry (CNAE 10-39) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 87.3 1. Total for Industry (CNAE 10-39) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 90.5 1. Total for Industry (CNAE 10-39) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 27.2 1. Total for Industry (CNAE 10-39) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 18.3 1. Total for Industry (CNAE 10-39) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 24.4 1. Total for Industry (CNAE 10-39) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 29.3 1. Total for Industry (CNAE 10-39) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 10.8 1. Total for Industry (CNAE 10-39) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 10.8 1. Total for Industry (CNAE 10-39) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 10.0 1. Total for Industry (CNAE 10-39) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 14.1 1. Total for Industry (CNAE 10-39) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 99.5 1. Total for Industry (CNAE 10-39) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.4 1. Total for Industry (CNAE 10-39) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 99.8 1. Total for Industry (CNAE 10-39) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 99.9 1. Total for Industry (CNAE 10-39) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 98.5 1. Total for Industry (CNAE 10-39) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 98.4 1. Total for Industry (CNAE 10-39) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 99.1 1. Total for Industry (CNAE 10-39) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 99.0 1. Total for Industry (CNAE 10-39) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 96.1 1. Total for Industry (CNAE 10-39) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 96.5 1. Total for Industry (CNAE 10-39) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 94.6 1. Total for Industry (CNAE 10-39) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 92.3 1. Total for Industry (CNAE 10-39) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 14.7 1. Total for Industry (CNAE 10-39) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 10.9 1. Total for Industry (CNAE 10-39) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 28.2 1. Total for Industry (CNAE 10-39) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 60.8 1. Total for Industry (CNAE 10-39) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 6.9 1. Total for Industry (CNAE 10-39) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 4.7 1. Total for Industry (CNAE 10-39) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 14.4 1. Total for Industry (CNAE 10-39) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 36.8 1. Total for Industry (CNAE 10-39) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 61.1 1. Total for Industry (CNAE 10-39) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 55.8 1. Total for Industry (CNAE 10-39) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 85.2 1. Total for Industry (CNAE 10-39) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 96.6 1. Total for Industry (CNAE 10-39) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 42.9 1. Total for Industry (CNAE 10-39) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 36.9 1. Total for Industry (CNAE 10-39) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 68.9 1. Total for Industry (CNAE 10-39) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 90.1 1. Total for Industry (CNAE 10-39) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 51.5 1. Total for Industry (CNAE 10-39) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 46.3 1. Total for Industry (CNAE 10-39) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 74.3 1. Total for Industry (CNAE 10-39) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 89.1 1. Total for Industry (CNAE 10-39) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 23.4 1. Total for Industry (CNAE 10-39) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 20.5 1. Total for Industry (CNAE 10-39) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 34.1 1. Total for Industry (CNAE 10-39) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 54.8 1. Total for Industry (CNAE 10-39) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.5 1. Total for Industry (CNAE 10-39) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.6 1. Total for Industry (CNAE 10-39) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.3 1. Total for Industry (CNAE 10-39) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.1 1. Total for Industry (CNAE 10-39) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 68.5 1. Total for Industry (CNAE 10-39) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 69.5 1. Total for Industry (CNAE 10-39) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 65.4 1. Total for Industry (CNAE 10-39) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 53.0 1. Total for Industry (CNAE 10-39) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 21.8 1. Total for Industry (CNAE 10-39) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 21.2 1. Total for Industry (CNAE 10-39) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 23.7 1. Total for Industry (CNAE 10-39) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 29.2 1. Total for Industry (CNAE 10-39) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 5.4 1. Total for Industry (CNAE 10-39) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 5.2 1. Total for Industry (CNAE 10-39) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 6.2 1. Total for Industry (CNAE 10-39) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 9.2 1. Total for Industry (CNAE 10-39) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 3.8 1. Total for Industry (CNAE 10-39) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 3.6 1. Total for Industry (CNAE 10-39) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 4.5 1. Total for Industry (CNAE 10-39) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 8.5 1. Total for Industry (CNAE 10-39) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 97.7 1. Total for Industry (CNAE 10-39) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 97.5 1. Total for Industry (CNAE 10-39) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 98.3 1. Total for Industry (CNAE 10-39) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 99.7 1. Total for Industry (CNAE 10-39) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 92.0 1. Total for Industry (CNAE 10-39) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 91.4 1. Total for Industry (CNAE 10-39) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 95.0 1. Total for Industry (CNAE 10-39) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 94.4 1. Total for Industry (CNAE 10-39) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 40.0 1. Total for Industry (CNAE 10-39) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 35.4 1. Total for Industry (CNAE 10-39) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 59.2 1. Total for Industry (CNAE 10-39) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 81.0 1. Total for Industry (CNAE 10-39) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 48.9 1. Total for Industry (CNAE 10-39) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 45.8 1. Total for Industry (CNAE 10-39) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 63.0 1. Total for Industry (CNAE 10-39) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 70.0 1. Total for Industry (CNAE 10-39) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 46.8 1. Total for Industry (CNAE 10-39) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 44.2 1. Total for Industry (CNAE 10-39) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 58.4 1. Total for Industry (CNAE 10-39) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 66.5 1. Total for Industry (CNAE 10-39) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 89.3 1. Total for Industry (CNAE 10-39) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 88.6 1. Total for Industry (CNAE 10-39) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 93.0 1. Total for Industry (CNAE 10-39) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 91.3 1. Total for Industry (CNAE 10-39) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 45.6 1. Total for Industry (CNAE 10-39) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 39.0 1. Total for Industry (CNAE 10-39) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 75.9 1. Total for Industry (CNAE 10-39) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 93.3 1. Total for Industry (CNAE 10-39) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 33.7 1. Total for Industry (CNAE 10-39) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 26.3 1. Total for Industry (CNAE 10-39) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 67.2 1. Total for Industry (CNAE 10-39) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 90.1 1. Total for Industry (CNAE 10-39) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 40.4 1. Total for Industry (CNAE 10-39) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 34.0 1. Total for Industry (CNAE 10-39) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 69.6 1. Total for Industry (CNAE 10-39) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 88.0 1. Total for Industry (CNAE 10-39) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 41.3 1. Total for Industry (CNAE 10-39) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 35.5 1. Total for Industry (CNAE 10-39) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 68.8 1. Total for Industry (CNAE 10-39) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 80.2 1. Total for Industry (CNAE 10-39) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 43.5 1. Total for Industry (CNAE 10-39) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 36.6 1. Total for Industry (CNAE 10-39) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 75.4 1. Total for Industry (CNAE 10-39) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 92.7 1. Total for Industry (CNAE 10-39) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 23.3 1. Total for Industry (CNAE 10-39) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 17.6 1. Total for Industry (CNAE 10-39) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 47.4 1. Total for Industry (CNAE 10-39) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 76.3 1. Total for Industry (CNAE 10-39) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 22.1 1. Total for Industry (CNAE 10-39) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 16.2 1. Total for Industry (CNAE 10-39) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 47.7 1. Total for Industry (CNAE 10-39) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 75.4 1. Total for Industry (CNAE 10-39) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 24.5 1. Total for Industry (CNAE 10-39) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 23.3 1. Total for Industry (CNAE 10-39) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 30.6 1. Total for Industry (CNAE 10-39) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 27.7 1. Total for Industry (CNAE 10-39) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 22.0 1. Total for Industry (CNAE 10-39) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 22.3 1. Total for Industry (CNAE 10-39) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 20.5 1. Total for Industry (CNAE 10-39) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 20.7 1. Total for Industry (CNAE 10-39) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 9.1 1. Total for Industry (CNAE 10-39) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 8.7 1. Total for Industry (CNAE 10-39) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 10.7 1. Total for Industry (CNAE 10-39) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 12.3 1. Total for Industry (CNAE 10-39) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 14.5 1. Total for Industry (CNAE 10-39) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 14.3 1. Total for Industry (CNAE 10-39) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 16.0 1. Total for Industry (CNAE 10-39) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 13.0 1. Total for Industry (CNAE 10-39) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 12.9 1. Total for Industry (CNAE 10-39) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 12.9 1. Total for Industry (CNAE 10-39) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 13.1 1. Total for Industry (CNAE 10-39) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 10.6 1. Total for Industry (CNAE 10-39) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 45.0 1. Total for Industry (CNAE 10-39) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 49.5 1. Total for Industry (CNAE 10-39) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 24.6 1. Total for Industry (CNAE 10-39) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 13.3 1. Total for Industry (CNAE 10-39) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 84.1 1. Total for Industry (CNAE 10-39) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 81.4 1. Total for Industry (CNAE 10-39) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 96.5 1. Total for Industry (CNAE 10-39) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 99.7 1. Total for Industry (CNAE 10-39) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 71.7 1. Total for Industry (CNAE 10-39) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 67.5 1. Total for Industry (CNAE 10-39) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 91.0 1. Total for Industry (CNAE 10-39) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 97.9 1. Total for Industry (CNAE 10-39) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 70.7 1. Total for Industry (CNAE 10-39) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 66.4 1. Total for Industry (CNAE 10-39) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 91.0 1. Total for Industry (CNAE 10-39) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 97.2 1. Total for Industry (CNAE 10-39) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 62.0 1. Total for Industry (CNAE 10-39) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 56.9 1. Total for Industry (CNAE 10-39) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 85.6 1. Total for Industry (CNAE 10-39) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 95.3 1. Total for Industry (CNAE 10-39) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 63.1 1. Total for Industry (CNAE 10-39) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 58.3 1. Total for Industry (CNAE 10-39) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 86.0 1. Total for Industry (CNAE 10-39) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 90.0 1. Total for Industry (CNAE 10-39) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 57.8 1. Total for Industry (CNAE 10-39) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 52.7 1. Total for Industry (CNAE 10-39) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 82.1 1. Total for Industry (CNAE 10-39) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 85.4 1. Total for Industry (CNAE 10-39) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 43.1 1. Total for Industry (CNAE 10-39) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 37.7 1. Total for Industry (CNAE 10-39) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 68.0 1. Total for Industry (CNAE 10-39) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 80.5 1. Total for Industry (CNAE 10-39) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 9.7 1. Total for Industry (CNAE 10-39) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 8.5 1. Total for Industry (CNAE 10-39) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 14.3 1. Total for Industry (CNAE 10-39) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 24.3 1. Total for Industry (CNAE 10-39) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 2.7 1. Total for Industry (CNAE 10-39) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 2.1 1. Total for Industry (CNAE 10-39) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 5.0 1. Total for Industry (CNAE 10-39) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 7.5 1. Total for Industry (CNAE 10-39) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 0.6 1. Total for Industry (CNAE 10-39) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.4 1. Total for Industry (CNAE 10-39) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 1.3 1. Total for Industry (CNAE 10-39) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 2.8 1. Total for Industry (CNAE 10-39) 18 % of companies with an Internet connection and a website (3) Total 75.0 1. Total for Industry (CNAE 10-39) 18 % of companies with an Internet connection and a website (3) 10 to 49 72.2 1. Total for Industry (CNAE 10-39) 18 % of companies with an Internet connection and a website (3) 50 to 249 88.3 1. Total for Industry (CNAE 10-39) 18 % of companies with an Internet connection and a website (3) 250 and over 93.3 1. Total for Industry (CNAE 10-39) 18.1 Services available on the website: Company introduction (4) Total 93.8 1. Total for Industry (CNAE 10-39) 18.1 Services available on the website: Company introduction (4) 10 to 49 93.0 1. Total for Industry (CNAE 10-39) 18.1 Services available on the website: Company introduction (4) 50 to 249 97.1 1. Total for Industry (CNAE 10-39) 18.1 Services available on the website: Company introduction (4) 250 and over 98.1 1. Total for Industry (CNAE 10-39) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 54.2 1. Total for Industry (CNAE 10-39) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 51.2 1. Total for Industry (CNAE 10-39) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 64.6 1. Total for Industry (CNAE 10-39) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 74.0 1. Total for Industry (CNAE 10-39) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 61.0 1. Total for Industry (CNAE 10-39) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 60.7 1. Total for Industry (CNAE 10-39) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 62.9 1. Total for Industry (CNAE 10-39) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 56.8 1. Total for Industry (CNAE 10-39) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 5.0 1. Total for Industry (CNAE 10-39) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 5.0 1. Total for Industry (CNAE 10-39) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 4.8 1. Total for Industry (CNAE 10-39) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 6.6 1. Total for Industry (CNAE 10-39) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 7.2 1. Total for Industry (CNAE 10-39) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 6.8 1. Total for Industry (CNAE 10-39) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 7.3 1. Total for Industry (CNAE 10-39) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 15.4 1. Total for Industry (CNAE 10-39) 18.6 Services available on the website: Online payments (4) Total 5.5 1. Total for Industry (CNAE 10-39) 18.6 Services available on the website: Online payments (4) 10 to 49 5.3 1. Total for Industry (CNAE 10-39) 18.6 Services available on the website: Online payments (4) 50 to 249 6.0 1. Total for Industry (CNAE 10-39) 18.6 Services available on the website: Online payments (4) 250 and over 7.5 1. Total for Industry (CNAE 10-39) 18.7 Services available on the website: Online order tracking (4) Total 6.9 1. Total for Industry (CNAE 10-39) 18.7 Services available on the website: Online order tracking (4) 10 to 49 6.4 1. Total for Industry (CNAE 10-39) 18.7 Services available on the website: Online order tracking (4) 50 to 249 7.5 1. Total for Industry (CNAE 10-39) 18.7 Services available on the website: Online order tracking (4) 250 and over 14.7 1. Total for Industry (CNAE 10-39) 18.8 Services available on the website: Website personalisation for regular users (4) Total 5.3 1. Total for Industry (CNAE 10-39) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 5.1 1. Total for Industry (CNAE 10-39) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 5.5 1. Total for Industry (CNAE 10-39) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 8.5 1. Total for Industry (CNAE 10-39) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 11.4 1. Total for Industry (CNAE 10-39) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 7.2 1. Total for Industry (CNAE 10-39) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 23.4 1. Total for Industry (CNAE 10-39) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 52.7 1. Total for Industry (CNAE 10-39) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 69.2 1. Total for Industry (CNAE 10-39) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 64.7 1. Total for Industry (CNAE 10-39) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 90.1 1. Total for Industry (CNAE 10-39) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 97.3 1. Total for Industry (CNAE 10-39) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 23.8 1. Total for Industry (CNAE 10-39) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 21.6 1. Total for Industry (CNAE 10-39) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 29.1 1. Total for Industry (CNAE 10-39) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 43.7 1. Total for Industry (CNAE 10-39) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 96.4 1. Total for Industry (CNAE 10-39) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 95.7 1. Total for Industry (CNAE 10-39) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 98.5 1. Total for Industry (CNAE 10-39) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 99.0 1. Total for Industry (CNAE 10-39) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 44.6 1. Total for Industry (CNAE 10-39) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 40.4 1. Total for Industry (CNAE 10-39) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 62.7 1. Total for Industry (CNAE 10-39) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 80.9 1. Total for Industry (CNAE 10-39) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 75.9 1. Total for Industry (CNAE 10-39) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 75.5 1. Total for Industry (CNAE 10-39) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 76.2 1. Total for Industry (CNAE 10-39) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 80.5 1. Total for Industry (CNAE 10-39) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 54.9 1. Total for Industry (CNAE 10-39) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 58.1 1. Total for Industry (CNAE 10-39) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 43.8 1. Total for Industry (CNAE 10-39) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 49.3 1. Total for Industry (CNAE 10-39) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 64.1 1. Total for Industry (CNAE 10-39) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 64.1 1. Total for Industry (CNAE 10-39) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 60.7 1. Total for Industry (CNAE 10-39) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 77.5 1. Total for Industry (CNAE 10-39) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 70.2 1. Total for Industry (CNAE 10-39) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 65.8 1. Total for Industry (CNAE 10-39) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 83.7 1. Total for Industry (CNAE 10-39) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 84.7 1. Total for Industry (CNAE 10-39) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 18.7 1. Total for Industry (CNAE 10-39) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 16.2 1. Total for Industry (CNAE 10-39) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 27.6 1. Total for Industry (CNAE 10-39) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 49.9 1. Total for Industry (CNAE 10-39) 22.1 % of companies that regularly shared information with their suppliers(9) Total 71.8 1. Total for Industry (CNAE 10-39) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 73.2 1. Total for Industry (CNAE 10-39) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 65.7 1. Total for Industry (CNAE 10-39) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 74.6 1. Total for Industry (CNAE 10-39) 22.2 % of companies that regularly shared information with their clients(9) Total 86.6 1. Total for Industry (CNAE 10-39) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 86.2 1. Total for Industry (CNAE 10-39) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 87.0 1. Total for Industry (CNAE 10-39) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 88.7 1. Total for Industry (CNAE 10-39) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 71.8 1. Total for Industry (CNAE 10-39) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 71.0 1. Total for Industry (CNAE 10-39) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 72.7 1. Total for Industry (CNAE 10-39) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 76.6 1. Total for Industry (CNAE 10-39) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 67.3 1. Total for Industry (CNAE 10-39) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 63.2 1. Total for Industry (CNAE 10-39) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 75.4 1. Total for Industry (CNAE 10-39) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 86.5 1. Total for Industry (CNAE 10-39) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 34.5 1. Total for Industry (CNAE 10-39) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 30.0 1. Total for Industry (CNAE 10-39) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 53.8 1. Total for Industry (CNAE 10-39) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 72.8 1. Total for Industry (CNAE 10-39) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 36.5 1. Total for Industry (CNAE 10-39) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 32.8 1. Total for Industry (CNAE 10-39) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 52.1 1. Total for Industry (CNAE 10-39) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 68.5 1. Total for Industry (CNAE 10-39) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 42.2 1. Total for Industry (CNAE 10-39) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 39.0 1. Total for Industry (CNAE 10-39) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 56.3 1. Total for Industry (CNAE 10-39) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 70.1 1. Total for Industry (CNAE 10-39) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 32.9 1. Total for Industry (CNAE 10-39) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 28.6 1. Total for Industry (CNAE 10-39) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 51.7 1. Total for Industry (CNAE 10-39) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 68.7 1. Total for Industry (CNAE 10-39) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 40.5 1. Total for Industry (CNAE 10-39) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 35.9 1. Total for Industry (CNAE 10-39) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 61.5 1. Total for Industry (CNAE 10-39) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 75.8 1. Total for Industry (CNAE 10-39) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 37.5 1. Total for Industry (CNAE 10-39) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 33.4 1. Total for Industry (CNAE 10-39) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 54.9 1. Total for Industry (CNAE 10-39) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 74.4 1. Total for Industry (CNAE 10-39) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 28.3 1. Total for Industry (CNAE 10-39) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 21.0 1. Total for Industry (CNAE 10-39) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 61.7 1. Total for Industry (CNAE 10-39) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 79.1 1. Total for Industry (CNAE 10-39) 27 % of companies that had some computer application for managing client information (CRM tools) Total 26.3 1. Total for Industry (CNAE 10-39) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 22.7 1. Total for Industry (CNAE 10-39) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 43.7 1. Total for Industry (CNAE 10-39) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 48.2 1. Total for Industry (CNAE 10-39) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 26.3 1. Total for Industry (CNAE 10-39) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 22.7 1. Total for Industry (CNAE 10-39) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 43.6 1. Total for Industry (CNAE 10-39) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 48.1 1. Total for Industry (CNAE 10-39) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 20.1 1. Total for Industry (CNAE 10-39) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 17.0 1. Total for Industry (CNAE 10-39) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 35.2 1. Total for Industry (CNAE 10-39) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 39.0 1. Total for Industry (CNAE 10-39) 29 % of companies that used online social networks for work reasons Total 12.7 1. Total for Industry (CNAE 10-39) 29 % of companies that used online social networks for work reasons 10 to 49 11.4 1. Total for Industry (CNAE 10-39) 29 % of companies that used online social networks for work reasons 50 to 249 17.1 1. Total for Industry (CNAE 10-39) 29 % of companies that used online social networks for work reasons 250 and over 30.6 1. Total for Industry (CNAE 10-39) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 19.5 1. Total for Industry (CNAE 10-39) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 14.7 1. Total for Industry (CNAE 10-39) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 28.2 1. Total for Industry (CNAE 10-39) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 49.6 1. Total for Industry (CNAE 10-39) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 78.6 1. Total for Industry (CNAE 10-39) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 78.0 1. Total for Industry (CNAE 10-39) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 82.6 1. Total for Industry (CNAE 10-39) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 73.3 1. Total for Industry (CNAE 10-39) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 38.6 1. Total for Industry (CNAE 10-39) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 38.5 1. Total for Industry (CNAE 10-39) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 36.6 1. Total for Industry (CNAE 10-39) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 46.0 1. Total for Industry (CNAE 10-39) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 74.8 1. Total for Industry (CNAE 10-39) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 77.3 1. Total for Industry (CNAE 10-39) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 69.5 1. Total for Industry (CNAE 10-39) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 61.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.1 % of companies that had computers Total 98.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.1 % of companies that had computers 10 to 49 97.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.1 % of companies that had computers 50 to 249 99.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.1 % of companies that had computers 250 and over 100.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.2 % of companies that had a Local Area Network (LAN) Total 82.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 79.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 96.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 100.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.3 % of companies that had a 'wireless' Local Area Network Total 48.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 44.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 66.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 87.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.4 % of companies that had an Internet connection Total 96.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.4 % of companies that had an Internet connection 10 to 49 96.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.4 % of companies that had an Internet connection 50 to 249 99.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.4 % of companies that had an Internet connection 250 and over 100.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.5 % of companies that had Mobile telephones Total 89.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.5 % of companies that had Mobile telephones 10 to 49 87.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.5 % of companies that had Mobile telephones 50 to 249 97.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.5 % of companies that had Mobile telephones 250 and over 99.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 26.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 25.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 31.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 38.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.7 % of companies that had electronic mail (e-mail) Total 96.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 95.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 99.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 2.1 % of personnel that uses computers at least once a week Total 42.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 2.1 % of personnel that uses computers at least once a week 10 to 49 35.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 2.1 % of personnel that uses computers at least once a week 50 to 249 43.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 2.1 % of personnel that uses computers at least once a week 250 and over 50.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 32.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 30.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 31.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 37.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 9.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 6.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 8.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 15.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3 % of companies that used some type of open source software Total 79.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3 % of companies that used some type of open source software 10 to 49 79.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3 % of companies that used some type of open source software 50 to 249 79.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3 % of companies that used some type of open source software 250 and over 80.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 31.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 29.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 38.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 56.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 74.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 74.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 73.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 66.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 55.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 56.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 53.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 44.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 21.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 19.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 33.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 47.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 17.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 14.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 32.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 35.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 26.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 25.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 30.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 37.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 46.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 41.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 72.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 84.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 15.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 11.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 35.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 63.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 6 % of companies that had personnel specialised in ICT Total 16.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 6 % of companies that had personnel specialised in ICT 10 to 49 11.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 6 % of companies that had personnel specialised in ICT 50 to 249 40.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 6 % of companies that had personnel specialised in ICT 250 and over 86.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 5.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 4.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 8.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 26.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 27.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 30.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 19.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 24.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 14.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 11.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 24.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 53.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 38.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 28.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 57.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 78.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 93.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 93.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 93.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 89.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 23.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 18.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 23.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 25.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 11.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 12.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 10.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 10.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 99.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 99.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 99.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 97.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 97.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 99.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 99.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 96.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 96.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 95.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 97.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 14.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 10.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 27.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 56.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 5.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 3.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 14.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 29.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 56.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 52.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 79.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 94.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 39.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 34.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 61.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 88.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 47.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 42.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 69.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 88.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 21.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 18.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 33.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 54.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 68.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 69.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 64.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 51.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 21.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 20.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 23.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 37.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 5.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 5.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 6.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 5.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 3.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 3.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 5.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 5.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 96.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 96.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 95.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 100.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 92.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 92.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 92.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 96.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 36.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 32.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 53.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 76.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 49.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 47.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 60.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 73.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 43.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 40.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 57.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 68.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 88.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 88.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 90.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 91.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 41.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 36.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 69.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 89.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 28.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 22.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 58.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 85.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 37.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 32.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 62.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 85.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 38.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 33.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 63.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 79.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 40.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 34.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 68.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 89.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 19.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 15.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 39.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 70.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 19.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 13.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 44.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 69.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 22.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 21.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 28.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 26.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 19.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 19.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 16.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 16.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 7.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 7.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 10.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 6.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 14.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 14.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 15.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 10.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 12.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 12.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 14.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 7.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 49.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 53.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 30.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 17.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 82.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 79.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 94.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 99.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 69.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 65.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 88.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 96.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 69.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 65.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 87.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 95.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 61.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 56.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 83.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 94.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 64.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 60.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 83.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 91.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 58.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 54.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 79.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 87.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 42.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 37.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 65.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 76.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 8.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 7.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 11.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 17.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 1.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 1.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 3.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 4.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 0.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 1.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 1.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18 % of companies with an Internet connection and a website (3) Total 69.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18 % of companies with an Internet connection and a website (3) 10 to 49 66.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18 % of companies with an Internet connection and a website (3) 50 to 249 85.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18 % of companies with an Internet connection and a website (3) 250 and over 92.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.1 Services available on the website: Company introduction (4) Total 92.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.1 Services available on the website: Company introduction (4) 10 to 49 92.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.1 Services available on the website: Company introduction (4) 50 to 249 96.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.1 Services available on the website: Company introduction (4) 250 and over 97.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 54.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 52.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 61.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 71.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 65.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 65.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 64.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 59.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 5.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 5.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 4.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 2.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 11.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 11.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 10.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 18.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.6 Services available on the website: Online payments (4) Total 7.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.6 Services available on the website: Online payments (4) 10 to 49 8.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.6 Services available on the website: Online payments (4) 50 to 249 6.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.6 Services available on the website: Online payments (4) 250 and over 8.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.7 Services available on the website: Online order tracking (4) Total 9.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.7 Services available on the website: Online order tracking (4) 10 to 49 9.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.7 Services available on the website: Online order tracking (4) 50 to 249 6.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.7 Services available on the website: Online order tracking (4) 250 and over 10.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.8 Services available on the website: Website personalisation for regular users (4) Total 7.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 7.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 5.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 7.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 8.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 5.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 15.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 45.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 67.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 63.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 90.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 96.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 31.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 29.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 33.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 54.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 94.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 92.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 98.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 98.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 46.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 42.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 66.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 86.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 72.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 71.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 75.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 81.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 52.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 55.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 42.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 50.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 69.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 70.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 62.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 81.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 69.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 65.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 80.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 89.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 18.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 16.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 27.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 50.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 22.1 % of companies that regularly shared information with their suppliers(9) Total 66.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 67.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 60.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 67.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 22.2 % of companies that regularly shared information with their clients(9) Total 85.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 84.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 88.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 89.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 59.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 56.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 67.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 69.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 72.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 70.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 75.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 91.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 33.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 30.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 52.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 79.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 35.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 32.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 47.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 73.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 39.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 36.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 53.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 74.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 30.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 26.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 53.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 75.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 38.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 34.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 57.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 75.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 34.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 31.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 47.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 70.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 24.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 17.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 55.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 79.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 27 % of companies that had some computer application for managing client information (CRM tools) Total 24.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 21.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 40.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 49.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 24.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 21.3 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 40.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 49.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 19.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 16.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 34.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 46.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 29 % of companies that used online social networks for work reasons Total 14.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 29 % of companies that used online social networks for work reasons 10 to 49 13.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 29 % of companies that used online social networks for work reasons 50 to 249 18.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 29 % of companies that used online social networks for work reasons 250 and over 35.4 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 7.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 3.6 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 19.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 35.7 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 83.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 82.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 86.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 84.1 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 32.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 31.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 31.8 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 40.2 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 83.0 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 85.9 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 70.5 1.1. Food beverages tobacco textile garments leather and footwear wood and cork paper graphic arts and reproduction of recorded media (CNAE 10-18) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 76.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.1 % of companies that had computers Total 99.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.1 % of companies that had computers 10 to 49 99.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.1 % of companies that had computers 50 to 249 100.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.1 % of companies that had computers 250 and over 100.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.2 % of companies that had a Local Area Network (LAN) Total 91.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 89.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 98.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 100.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.3 % of companies that had a 'wireless' Local Area Network Total 51.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 48.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 62.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 90.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.4 % of companies that had an Internet connection Total 99.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.4 % of companies that had an Internet connection 10 to 49 98.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.4 % of companies that had an Internet connection 50 to 249 100.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.4 % of companies that had an Internet connection 250 and over 100.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.5 % of companies that had Mobile telephones Total 97.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.5 % of companies that had Mobile telephones 10 to 49 96.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.5 % of companies that had Mobile telephones 50 to 249 99.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.5 % of companies that had Mobile telephones 250 and over 99.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 19.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 18.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 24.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 26.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.7 % of companies that had electronic mail (e-mail) Total 99.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 98.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 100.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 2.1 % of personnel that uses computers at least once a week Total 56.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 2.1 % of personnel that uses computers at least once a week 10 to 49 38.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 2.1 % of personnel that uses computers at least once a week 50 to 249 56.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 2.1 % of personnel that uses computers at least once a week 250 and over 70.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 45.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 33.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 43.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 56.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 16.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 7.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 13.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 24.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3 % of companies that used some type of open source software Total 78.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3 % of companies that used some type of open source software 10 to 49 77.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3 % of companies that used some type of open source software 50 to 249 82.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3 % of companies that used some type of open source software 250 and over 77.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 30.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 28.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 34.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 44.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 72.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 71.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 75.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 67.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 52.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 53.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 51.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 39.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 21.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 18.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 32.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 51.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 16.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 13.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 28.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 28.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 24.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 22.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 29.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 38.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 58.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 52.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 84.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 89.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 20.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 13.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 46.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 82.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 6 % of companies that had personnel specialised in ICT Total 22.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 6 % of companies that had personnel specialised in ICT 10 to 49 13.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 6 % of companies that had personnel specialised in ICT 50 to 249 54.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 6 % of companies that had personnel specialised in ICT 250 and over 87.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 3.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 1.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 9.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 28.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 16.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 23.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 5.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 29.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 17.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 11.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 34.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 70.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 52.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 37.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 67.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 82.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 86.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 88.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 82.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 89.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 23.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 15.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 31.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 21.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 8.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 8.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 7.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 14.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 99.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 99.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 99.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 99.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 98.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 99.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 96.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 96.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 94.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 92.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 16.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 11.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 32.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 68.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 8.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 5.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 14.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 45.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 65.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 59.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 89.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 98.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 47.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 39.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 75.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 93.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 56.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 51.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 75.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 92.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 24.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 21.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 33.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 56.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 73.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 74.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 71.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 54.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 18.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 17.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 19.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 24.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 3.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 3.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 4.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 10.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 4.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 4.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 4.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 10.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 99.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 99.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 99.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 100.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 93.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 92.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 95.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 96.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 45.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 41.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 61.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 84.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 48.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 44.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 62.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 73.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 48.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 46.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 56.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 68.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 91.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 90.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 95.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 87.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 48.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 40.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 81.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 97.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 37.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 27.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 75.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 94.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 43.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 35.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 73.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 90.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 42.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 35.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 69.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 81.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 46.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 37.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 81.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 96.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 26.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 18.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 53.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 80.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 26.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 18.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 53.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 82.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 24.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 22.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 35.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 26.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 24.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 24.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 24.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 25.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 9.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 8.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 11.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 16.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 14.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 14.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 16.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 15.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 12.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 12.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 11.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 9.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 42.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 48.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 18.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 9.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 89.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 86.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 99.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 100.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 78.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 75.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 93.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 100.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 79.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 75.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 94.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 99.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 71.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 66.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 89.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 98.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 69.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 64.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 90.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 91.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 64.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 59.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 88.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 85.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 47.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 41.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 71.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 81.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 8.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 7.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 11.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 27.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 2.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 1.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 2.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 11.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 0.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 0.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 5.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18 % of companies with an Internet connection and a website (3) Total 77.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18 % of companies with an Internet connection and a website (3) 10 to 49 73.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18 % of companies with an Internet connection and a website (3) 50 to 249 92.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18 % of companies with an Internet connection and a website (3) 250 and over 95.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.1 Services available on the website: Company introduction (4) Total 93.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.1 Services available on the website: Company introduction (4) 10 to 49 92.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.1 Services available on the website: Company introduction (4) 50 to 249 97.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.1 Services available on the website: Company introduction (4) 250 and over 97.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 55.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 51.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 67.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 84.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 63.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 62.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 68.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 58.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 4.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 4.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 3.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 8.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 5.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 4.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 5.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 19.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.6 Services available on the website: Online payments (4) Total 4.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.6 Services available on the website: Online payments (4) 10 to 49 4.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.6 Services available on the website: Online payments (4) 50 to 249 3.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.6 Services available on the website: Online payments (4) 250 and over 6.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.7 Services available on the website: Online order tracking (4) Total 4.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.7 Services available on the website: Online order tracking (4) 10 to 49 3.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.7 Services available on the website: Online order tracking (4) 50 to 249 6.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.7 Services available on the website: Online order tracking (4) 250 and over 16.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.8 Services available on the website: Website personalisation for regular users (4) Total 4.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 4.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 2.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 7.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 14.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 9.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 22.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 58.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 76.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 72.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 92.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 98.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 19.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 16.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 29.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 41.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 96.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 96.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 98.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 98.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 43.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 38.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 63.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 79.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 75.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 75.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 76.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 74.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 49.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 52.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 42.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 44.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 57.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 54.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 58.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 80.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 76.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 72.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 88.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 75.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 17.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 14.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 22.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 48.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 22.1 % of companies that regularly shared information with their suppliers(9) Total 76.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 81.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 63.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 72.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 22.2 % of companies that regularly shared information with their clients(9) Total 86.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 84.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 89.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 87.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 64.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 62.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 69.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 74.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 69.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 64.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 75.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 90.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 42.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 36.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 60.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 81.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 39.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 33.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 58.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 75.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 44.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 39.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 60.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 73.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 41.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 37.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 53.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 81.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 47.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 41.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 67.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 83.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 42.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 36.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 63.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 85.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 34.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 25.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 68.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 88.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 27 % of companies that had some computer application for managing client information (CRM tools) Total 31.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 26.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 50.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 61.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 31.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 26.9 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 50.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 61.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 26.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 21.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 45.2 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 54.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 29 % of companies that used online social networks for work reasons Total 11.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 29 % of companies that used online social networks for work reasons 10 to 49 8.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 29 % of companies that used online social networks for work reasons 50 to 249 21.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 29 % of companies that used online social networks for work reasons 250 and over 38.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 31.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 26.1 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 31.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 59.0 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 74.4 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 73.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 78.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 67.8 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 51.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 54.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 45.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 53.5 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 72.7 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 80.3 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 67.6 1.2. Manufacture of coke, refinement of petroleum pharmaceutical products rubber and plastics Non-metallic ore products (CNAE 19-23) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 46.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.1 % of companies that had computers Total 100.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.1 % of companies that had computers 10 to 49 100.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.1 % of companies that had computers 50 to 249 100.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.1 % of companies that had computers 250 and over 100.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.2 % of companies that had a Local Area Network (LAN) Total 87.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 86.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 98.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 100.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.3 % of companies that had a 'wireless' Local Area Network Total 46.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 42.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 71.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 87.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.4 % of companies that had an Internet connection Total 98.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.4 % of companies that had an Internet connection 10 to 49 98.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.4 % of companies that had an Internet connection 50 to 249 99.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.4 % of companies that had an Internet connection 250 and over 100.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.5 % of companies that had Mobile telephones Total 94.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.5 % of companies that had Mobile telephones 10 to 49 94.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.5 % of companies that had Mobile telephones 50 to 249 98.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.5 % of companies that had Mobile telephones 250 and over 100.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 17.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 16.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 18.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 24.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.7 % of companies that had electronic mail (e-mail) Total 98.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 98.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 99.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 2.1 % of personnel that uses computers at least once a week Total 43.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 2.1 % of personnel that uses computers at least once a week 10 to 49 34.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 2.1 % of personnel that uses computers at least once a week 50 to 249 47.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 2.1 % of personnel that uses computers at least once a week 250 and over 57.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 31.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 26.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 32.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 39.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 7.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 5.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 9.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 9.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3 % of companies that used some type of open source software Total 80.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3 % of companies that used some type of open source software 10 to 49 80.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3 % of companies that used some type of open source software 50 to 249 82.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3 % of companies that used some type of open source software 250 and over 86.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 27.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 25.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 42.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 45.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 73.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 72.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 80.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 70.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 55.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 55.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 57.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 43.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 21.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 19.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 35.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 49.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 16.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 14.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 31.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 32.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 25.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 24.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 30.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 35.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 45.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 39.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 81.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 90.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 13.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 9.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 39.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 59.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 6 % of companies that had personnel specialised in ICT Total 15.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 6 % of companies that had personnel specialised in ICT 10 to 49 9.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 6 % of companies that had personnel specialised in ICT 50 to 249 49.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 6 % of companies that had personnel specialised in ICT 250 and over 84.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 2.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 1.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 6.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 24.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 37.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 69.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 8.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 12.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 9.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 5.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 29.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 56.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 48.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 33.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 63.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 79.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 83.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 82.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 82.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 92.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 18.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 11.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 17.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 20.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 13.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 13.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 10.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 10.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 99.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 98.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 99.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 98.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 98.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 98.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 99.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 96.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 97.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 94.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 89.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 11.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 9.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 23.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 57.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 5.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 3.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 16.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 31.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 56.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 51.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 88.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 96.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 37.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 32.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 69.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 92.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 48.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 43.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 78.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 87.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 21.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 18.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 32.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 55.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 1.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 1.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 68.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 68.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 69.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 69.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 21.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 21.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 19.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 18.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 5.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 5.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 6.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 4.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 3.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 3.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 4.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 7.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 97.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 97.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 99.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 100.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 89.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 88.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 97.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 93.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 36.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 32.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 60.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 86.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 42.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 38.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 67.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 83.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 42.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 40.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 54.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 69.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 88.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 87.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 92.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 98.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 41.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 35.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 79.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 93.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 28.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 22.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 66.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 93.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 37.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 31.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 75.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 89.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 37.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 32.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 72.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 84.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 38.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 31.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 79.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 92.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 21.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 16.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 51.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 80.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 20.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 16.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 48.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 74.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 22.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 22.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 28.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 31.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 22.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 22.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 19.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 19.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 9.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 9.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 10.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 9.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 12.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 11.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 16.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 16.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 13.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 13.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 12.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 10.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 48.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 52.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 23.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 12.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 82.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 80.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 96.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 100.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 68.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 64.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 90.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 98.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 63.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 59.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 88.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 97.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 54.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 49.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 85.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 94.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 58.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 54.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 83.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 83.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 52.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 48.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 80.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 82.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 40.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 35.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 68.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 80.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 10.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 9.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 13.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 11.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 2.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 1.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 5.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 3.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 0.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 1.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 0.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18 % of companies with an Internet connection and a website (3) Total 74.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18 % of companies with an Internet connection and a website (3) 10 to 49 72.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18 % of companies with an Internet connection and a website (3) 50 to 249 92.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18 % of companies with an Internet connection and a website (3) 250 and over 96.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.1 Services available on the website: Company introduction (4) Total 92.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.1 Services available on the website: Company introduction (4) 10 to 49 92.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.1 Services available on the website: Company introduction (4) 50 to 249 96.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.1 Services available on the website: Company introduction (4) 250 and over 98.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 47.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 43.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 64.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 70.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 53.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 52.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 55.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 67.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 5.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 4.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 5.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 10.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 3.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 2.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 4.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 10.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.6 Services available on the website: Online payments (4) Total 3.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.6 Services available on the website: Online payments (4) 10 to 49 3.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.6 Services available on the website: Online payments (4) 50 to 249 4.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.6 Services available on the website: Online payments (4) 250 and over 8.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.7 Services available on the website: Online order tracking (4) Total 5.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.7 Services available on the website: Online order tracking (4) 10 to 49 4.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.7 Services available on the website: Online order tracking (4) 50 to 249 8.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.7 Services available on the website: Online order tracking (4) 250 and over 18.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.8 Services available on the website: Website personalisation for regular users (4) Total 5.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 4.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 7.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 8.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 8.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 5.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 20.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 56.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 64.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 60.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 86.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 98.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 18.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 17.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 19.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 34.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 97.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 97.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 96.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 97.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 42.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 39.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 60.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 70.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 75.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 75.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 76.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 86.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 63.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 68.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 40.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 43.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 64.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 65.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 60.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 77.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 64.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 59.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 82.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 85.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 18.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 17.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 28.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 47.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 22.1 % of companies that regularly shared information with their suppliers(9) Total 73.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 77.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 58.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 71.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 22.2 % of companies that regularly shared information with their clients(9) Total 92.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 93.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 89.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 95.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 85.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 88.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 75.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 79.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 62.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 58.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 77.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 74.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 29.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 26.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 51.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 70.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 35.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 33.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 46.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 65.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 43.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 40.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 59.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 71.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 28.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 24.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 50.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 65.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 36.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 31.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 62.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 76.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 33.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 30.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 52.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 74.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 24.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 18.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 64.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 85.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 27 % of companies that had some computer application for managing client information (CRM tools) Total 18.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 15.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 36.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 48.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 18.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 15.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 36.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 48.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 11.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 9.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 26.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 36.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 29 % of companies that used online social networks for work reasons Total 10.0 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 29 % of companies that used online social networks for work reasons 10 to 49 9.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 29 % of companies that used online social networks for work reasons 50 to 249 10.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 29 % of companies that used online social networks for work reasons 250 and over 17.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 15.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 13.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 23.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 35.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 59.4 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 53.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 96.9 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 61.8 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 51.6 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 53.5 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 37.3 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 59.1 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 74.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 74.2 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 79.7 1.3. Metallurgy manufacture of metal products (CNAE 24-25) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 49.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.1 % of companies that had computers Total 99.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.1 % of companies that had computers 10 to 49 99.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.1 % of companies that had computers 50 to 249 99.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.1 % of companies that had computers 250 and over 100.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.2 % of companies that had a Local Area Network (LAN) Total 89.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 87.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 97.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 100.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.3 % of companies that had a 'wireless' Local Area Network Total 54.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 49.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 77.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 88.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.4 % of companies that had an Internet connection Total 98.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.4 % of companies that had an Internet connection 10 to 49 98.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.4 % of companies that had an Internet connection 50 to 249 99.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.4 % of companies that had an Internet connection 250 and over 100.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.5 % of companies that had Mobile telephones Total 95.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.5 % of companies that had Mobile telephones 10 to 49 94.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.5 % of companies that had Mobile telephones 50 to 249 98.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.5 % of companies that had Mobile telephones 250 and over 99.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 21.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 20.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 26.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 27.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.7 % of companies that had electronic mail (e-mail) Total 98.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 98.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 99.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 2.1 % of personnel that uses computers at least once a week Total 53.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 2.1 % of personnel that uses computers at least once a week 10 to 49 41.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 2.1 % of personnel that uses computers at least once a week 50 to 249 56.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 2.1 % of personnel that uses computers at least once a week 250 and over 59.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 42.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 35.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 45.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 44.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 12.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 7.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 14.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 14.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3 % of companies that used some type of open source software Total 82.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3 % of companies that used some type of open source software 10 to 49 82.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3 % of companies that used some type of open source software 50 to 249 82.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3 % of companies that used some type of open source software 250 and over 80.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 32.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 29.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 40.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 51.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 75.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 75.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 74.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 64.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 53.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 54.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 48.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 39.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 27.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 25.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 34.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 51.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 20.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 17.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 32.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 33.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 28.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 26.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 35.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 34.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 56.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 49.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 84.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 88.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 21.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 15.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 45.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 59.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 6 % of companies that had personnel specialised in ICT Total 23.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 6 % of companies that had personnel specialised in ICT 10 to 49 15.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 6 % of companies that had personnel specialised in ICT 50 to 249 60.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 6 % of companies that had personnel specialised in ICT 250 and over 82.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 3.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 1.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 11.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 24.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 19.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 23.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 14.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 23.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 16.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 10.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 38.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 66.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 50.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 34.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 66.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 74.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 90.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 93.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 86.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 90.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 21.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 21.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 23.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 20.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 7.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 6.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 8.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 14.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 100.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 100.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 99.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 99.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 99.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 99.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 96.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 96.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 94.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 87.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 15.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 11.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 28.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 62.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 7.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 5.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 10.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 38.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 65.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 60.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 89.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 96.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 46.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 40.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 74.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 87.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 54.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 49.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 77.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 87.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 24.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 22.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 35.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 48.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 66.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 67.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 61.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 52.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 24.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 23.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 29.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 29.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 5.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 5.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 6.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 11.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 3.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 3.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 3.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 6.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 98.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 97.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 99.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 99.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 93.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 92.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 96.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 95.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 43.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 39.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 60.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 81.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 54.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 52.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 68.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 64.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 53.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 51.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 63.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 61.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 90.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 89.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 94.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 90.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 51.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 44.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 80.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 94.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 41.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 33.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 74.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 91.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 43.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 36.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 73.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 88.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 46.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 40.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 74.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 79.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 48.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 41.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 78.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 94.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 26.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 19.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 51.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 82.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 23.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 16.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 46.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 81.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 28.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 28.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 30.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 27.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 24.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 25.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 23.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 23.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 10.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 10.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 10.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 16.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 15.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 14.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 16.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 13.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 13.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 13.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 13.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 11.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 37.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 41.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 19.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 10.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 82.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 78.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 97.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 99.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 69.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 64.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 91.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 97.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 69.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 63.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 93.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 96.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 60.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 55.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 85.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 94.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 58.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 52.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 86.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 89.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 54.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 47.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 81.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 84.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 41.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 34.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 66.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 83.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 11.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 9.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 18.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 26.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 4.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 3.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 6.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 6.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 0.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 1.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 1.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18 % of companies with an Internet connection and a website (3) Total 83.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18 % of companies with an Internet connection and a website (3) 10 to 49 81.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18 % of companies with an Internet connection and a website (3) 50 to 249 88.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18 % of companies with an Internet connection and a website (3) 250 and over 91.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.1 Services available on the website: Company introduction (4) Total 95.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.1 Services available on the website: Company introduction (4) 10 to 49 94.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.1 Services available on the website: Company introduction (4) 50 to 249 98.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.1 Services available on the website: Company introduction (4) 250 and over 99.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 57.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 55.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 64.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 72.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 62.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 62.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 64.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 52.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 5.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 5.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 6.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 8.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 6.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 6.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 7.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 13.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.6 Services available on the website: Online payments (4) Total 4.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.6 Services available on the website: Online payments (4) 10 to 49 4.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.6 Services available on the website: Online payments (4) 50 to 249 6.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.6 Services available on the website: Online payments (4) 250 and over 4.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.7 Services available on the website: Online order tracking (4) Total 6.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.7 Services available on the website: Online order tracking (4) 10 to 49 5.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.7 Services available on the website: Online order tracking (4) 50 to 249 9.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.7 Services available on the website: Online order tracking (4) 250 and over 16.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.8 Services available on the website: Website personalisation for regular users (4) Total 3.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 3.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 6.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 7.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 13.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 7.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 35.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 55.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 69.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 64.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 91.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 96.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 20.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 16.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 28.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 41.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 98.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 98.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 99.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 99.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 42.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 37.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 58.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 81.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 82.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 84.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 79.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 82.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 58.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 61.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 47.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 52.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 64.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 63.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 63.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 81.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 68.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 63.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 83.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 82.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 19.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 15.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 31.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 61.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 22.1 % of companies that regularly shared information with their suppliers(9) Total 75.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 75.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 73.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 78.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 22.2 % of companies that regularly shared information with their clients(9) Total 86.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 84.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 88.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 89.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 84.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 86.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 81.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 79.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 61.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 53.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 74.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 84.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 36.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 30.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 58.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 77.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 37.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 32.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 57.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 70.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 46.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 42.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 60.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 76.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 35.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 31.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 55.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 69.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 45.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 40.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 68.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 81.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 40.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 36.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 60.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 75.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 33.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 25.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 68.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 82.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 27 % of companies that had some computer application for managing client information (CRM tools) Total 31.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 27.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 48.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 39.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 31.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 27.5 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 48.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 39.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 24.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 22.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 35.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 28.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 29 % of companies that used online social networks for work reasons Total 12.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 29 % of companies that used online social networks for work reasons 10 to 49 10.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 29 % of companies that used online social networks for work reasons 50 to 249 18.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 29 % of companies that used online social networks for work reasons 250 and over 28.0 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 33.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 27.3 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 40.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 68.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 82.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 86.2 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 78.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 61.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 33.6 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 32.4 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 33.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 47.1 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 64.9 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 66.8 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 62.7 1.4. Computer, electronic and optical products electrical material and equipment mechanical machinery and equipment motor vehicles transport material furniture manufacturing industry repair of machinery and equipment (CNAE 26-33) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 52.8 1.5. Energy and water (CNAE 35-39) 1.1 % of companies that had computers Total 99.4 1.5. Energy and water (CNAE 35-39) 1.1 % of companies that had computers 10 to 49 99.3 1.5. Energy and water (CNAE 35-39) 1.1 % of companies that had computers 50 to 249 99.7 1.5. Energy and water (CNAE 35-39) 1.1 % of companies that had computers 250 and over 100.0 1.5. Energy and water (CNAE 35-39) 1.2 % of companies that had a Local Area Network (LAN) Total 92.1 1.5. Energy and water (CNAE 35-39) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 90.2 1.5. Energy and water (CNAE 35-39) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 96.5 1.5. Energy and water (CNAE 35-39) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 98.9 1.5. Energy and water (CNAE 35-39) 1.3 % of companies that had a 'wireless' Local Area Network Total 52.7 1.5. Energy and water (CNAE 35-39) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 50.2 1.5. Energy and water (CNAE 35-39) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 55.0 1.5. Energy and water (CNAE 35-39) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 70.7 1.5. Energy and water (CNAE 35-39) 1.4 % of companies that had an Internet connection Total 99.4 1.5. Energy and water (CNAE 35-39) 1.4 % of companies that had an Internet connection 10 to 49 99.3 1.5. Energy and water (CNAE 35-39) 1.4 % of companies that had an Internet connection 50 to 249 99.7 1.5. Energy and water (CNAE 35-39) 1.4 % of companies that had an Internet connection 250 and over 100.0 1.5. Energy and water (CNAE 35-39) 1.5 % of companies that had Mobile telephones Total 96.4 1.5. Energy and water (CNAE 35-39) 1.5 % of companies that had Mobile telephones 10 to 49 95.1 1.5. Energy and water (CNAE 35-39) 1.5 % of companies that had Mobile telephones 50 to 249 99.7 1.5. Energy and water (CNAE 35-39) 1.5 % of companies that had Mobile telephones 250 and over 100.0 1.5. Energy and water (CNAE 35-39) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 33.7 1.5. Energy and water (CNAE 35-39) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 27.1 1.5. Energy and water (CNAE 35-39) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 49.3 1.5. Energy and water (CNAE 35-39) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 55.8 1.5. Energy and water (CNAE 35-39) 1.7 % of companies that had electronic mail (e-mail) Total 99.1 1.5. Energy and water (CNAE 35-39) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 98.8 1.5. Energy and water (CNAE 35-39) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 99.7 1.5. Energy and water (CNAE 35-39) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 1.5. Energy and water (CNAE 35-39) 2.1 % of personnel that uses computers at least once a week Total 44.5 1.5. Energy and water (CNAE 35-39) 2.1 % of personnel that uses computers at least once a week 10 to 49 38.4 1.5. Energy and water (CNAE 35-39) 2.1 % of personnel that uses computers at least once a week 50 to 249 45.5 1.5. Energy and water (CNAE 35-39) 2.1 % of personnel that uses computers at least once a week 250 and over 45.2 1.5. Energy and water (CNAE 35-39) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 38.7 1.5. Energy and water (CNAE 35-39) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 34.3 1.5. Energy and water (CNAE 35-39) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 38.7 1.5. Energy and water (CNAE 35-39) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 39.4 1.5. Energy and water (CNAE 35-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 13.7 1.5. Energy and water (CNAE 35-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 10.3 1.5. Energy and water (CNAE 35-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 10.4 1.5. Energy and water (CNAE 35-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 14.9 1.5. Energy and water (CNAE 35-39) 3 % of companies that used some type of open source software Total 78.5 1.5. Energy and water (CNAE 35-39) 3 % of companies that used some type of open source software 10 to 49 80.4 1.5. Energy and water (CNAE 35-39) 3 % of companies that used some type of open source software 50 to 249 70.1 1.5. Energy and water (CNAE 35-39) 3 % of companies that used some type of open source software 250 and over 82.9 1.5. Energy and water (CNAE 35-39) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 28.2 1.5. Energy and water (CNAE 35-39) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 24.8 1.5. Energy and water (CNAE 35-39) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 32.7 1.5. Energy and water (CNAE 35-39) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 48.8 1.5. Energy and water (CNAE 35-39) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 73.2 1.5. Energy and water (CNAE 35-39) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 76.1 1.5. Energy and water (CNAE 35-39) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 64.5 1.5. Energy and water (CNAE 35-39) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 69.0 1.5. Energy and water (CNAE 35-39) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 45.4 1.5. Energy and water (CNAE 35-39) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 44.5 1.5. Energy and water (CNAE 35-39) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 48.8 1.5. Energy and water (CNAE 35-39) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 44.6 1.5. Energy and water (CNAE 35-39) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 20.9 1.5. Energy and water (CNAE 35-39) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 14.7 1.5. Energy and water (CNAE 35-39) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 30.2 1.5. Energy and water (CNAE 35-39) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 55.7 1.5. Energy and water (CNAE 35-39) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 19.5 1.5. Energy and water (CNAE 35-39) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 17.2 1.5. Energy and water (CNAE 35-39) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 20.5 1.5. Energy and water (CNAE 35-39) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 39.7 1.5. Energy and water (CNAE 35-39) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 18.5 1.5. Energy and water (CNAE 35-39) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 16.5 1.5. Energy and water (CNAE 35-39) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 18.4 1.5. Energy and water (CNAE 35-39) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 38.0 1.5. Energy and water (CNAE 35-39) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 71.8 1.5. Energy and water (CNAE 35-39) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 67.4 1.5. Energy and water (CNAE 35-39) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 80.4 1.5. Energy and water (CNAE 35-39) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 91.0 1.5. Energy and water (CNAE 35-39) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 31.4 1.5. Energy and water (CNAE 35-39) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 27.0 1.5. Energy and water (CNAE 35-39) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 36.6 1.5. Energy and water (CNAE 35-39) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 59.6 1.5. Energy and water (CNAE 35-39) 6 % of companies that had personnel specialised in ICT Total 26.4 1.5. Energy and water (CNAE 35-39) 6 % of companies that had personnel specialised in ICT 10 to 49 16.3 1.5. Energy and water (CNAE 35-39) 6 % of companies that had personnel specialised in ICT 50 to 249 43.4 1.5. Energy and water (CNAE 35-39) 6 % of companies that had personnel specialised in ICT 250 and over 77.7 1.5. Energy and water (CNAE 35-39) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 5.6 1.5. Energy and water (CNAE 35-39) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 3.1 1.5. Energy and water (CNAE 35-39) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 5.6 1.5. Energy and water (CNAE 35-39) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 29.6 1.5. Energy and water (CNAE 35-39) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 5.0 1.5. Energy and water (CNAE 35-39) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 3.2 1.5. Energy and water (CNAE 35-39) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 0.0 1.5. Energy and water (CNAE 35-39) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 9.3 1.5. Energy and water (CNAE 35-39) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 16.0 1.5. Energy and water (CNAE 35-39) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 7.0 1.5. Energy and water (CNAE 35-39) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 32.9 1.5. Energy and water (CNAE 35-39) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 56.9 1.5. Energy and water (CNAE 35-39) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 56.2 1.5. Energy and water (CNAE 35-39) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 38.6 1.5. Energy and water (CNAE 35-39) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 55.9 1.5. Energy and water (CNAE 35-39) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 77.6 1.5. Energy and water (CNAE 35-39) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 96.2 1.5. Energy and water (CNAE 35-39) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 100.0 1.5. Energy and water (CNAE 35-39) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 95.9 1.5. Energy and water (CNAE 35-39) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 92.0 1.5. Energy and water (CNAE 35-39) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 58.2 1.5. Energy and water (CNAE 35-39) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 30.9 1.5. Energy and water (CNAE 35-39) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 27.3 1.5. Energy and water (CNAE 35-39) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 62.3 1.5. Energy and water (CNAE 35-39) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 18.0 1.5. Energy and water (CNAE 35-39) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 16.9 1.5. Energy and water (CNAE 35-39) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 19.2 1.5. Energy and water (CNAE 35-39) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 25.8 1.5. Energy and water (CNAE 35-39) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 99.6 1.5. Energy and water (CNAE 35-39) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.4 1.5. Energy and water (CNAE 35-39) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 1.5. Energy and water (CNAE 35-39) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 1.5. Energy and water (CNAE 35-39) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 95.2 1.5. Energy and water (CNAE 35-39) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 93.9 1.5. Energy and water (CNAE 35-39) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 99.6 1.5. Energy and water (CNAE 35-39) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 96.3 1.5. Energy and water (CNAE 35-39) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 88.9 1.5. Energy and water (CNAE 35-39) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 87.7 1.5. Energy and water (CNAE 35-39) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 92.4 1.5. Energy and water (CNAE 35-39) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 92.1 1.5. Energy and water (CNAE 35-39) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 23.3 1.5. Energy and water (CNAE 35-39) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 17.6 1.5. Energy and water (CNAE 35-39) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 30.5 1.5. Energy and water (CNAE 35-39) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 59.0 1.5. Energy and water (CNAE 35-39) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 15.9 1.5. Energy and water (CNAE 35-39) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 10.9 1.5. Energy and water (CNAE 35-39) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 23.8 1.5. Energy and water (CNAE 35-39) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 43.2 1.5. Energy and water (CNAE 35-39) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 74.1 1.5. Energy and water (CNAE 35-39) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 70.6 1.5. Energy and water (CNAE 35-39) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 78.2 1.5. Energy and water (CNAE 35-39) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 97.3 1.5. Energy and water (CNAE 35-39) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 58.6 1.5. Energy and water (CNAE 35-39) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 54.0 1.5. Energy and water (CNAE 35-39) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 62.2 1.5. Energy and water (CNAE 35-39) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 93.5 1.5. Energy and water (CNAE 35-39) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 61.3 1.5. Energy and water (CNAE 35-39) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 55.8 1.5. Energy and water (CNAE 35-39) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 70.3 1.5. Energy and water (CNAE 35-39) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 90.6 1.5. Energy and water (CNAE 35-39) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 37.9 1.5. Energy and water (CNAE 35-39) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 34.2 1.5. Energy and water (CNAE 35-39) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 40.1 1.5. Energy and water (CNAE 35-39) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 67.4 1.5. Energy and water (CNAE 35-39) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.4 1.5. Energy and water (CNAE 35-39) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.6 1.5. Energy and water (CNAE 35-39) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.0 1.5. Energy and water (CNAE 35-39) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 1.5. Energy and water (CNAE 35-39) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 64.9 1.5. Energy and water (CNAE 35-39) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 68.9 1.5. Energy and water (CNAE 35-39) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 59.7 1.5. Energy and water (CNAE 35-39) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 40.6 1.5. Energy and water (CNAE 35-39) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 22.5 1.5. Energy and water (CNAE 35-39) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 21.4 1.5. Energy and water (CNAE 35-39) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 25.5 1.5. Energy and water (CNAE 35-39) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 24.9 1.5. Energy and water (CNAE 35-39) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 7.7 1.5. Energy and water (CNAE 35-39) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 6.2 1.5. Energy and water (CNAE 35-39) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 9.4 1.5. Energy and water (CNAE 35-39) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 17.2 1.5. Energy and water (CNAE 35-39) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 4.5 1.5. Energy and water (CNAE 35-39) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 2.9 1.5. Energy and water (CNAE 35-39) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 5.4 1.5. Energy and water (CNAE 35-39) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 17.3 1.5. Energy and water (CNAE 35-39) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 98.2 1.5. Energy and water (CNAE 35-39) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 97.7 1.5. Energy and water (CNAE 35-39) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 99.2 1.5. Energy and water (CNAE 35-39) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 100.0 1.5. Energy and water (CNAE 35-39) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 86.6 1.5. Energy and water (CNAE 35-39) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 84.5 1.5. Energy and water (CNAE 35-39) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 95.2 1.5. Energy and water (CNAE 35-39) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 84.5 1.5. Energy and water (CNAE 35-39) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 46.6 1.5. Energy and water (CNAE 35-39) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 34.7 1.5. Energy and water (CNAE 35-39) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 77.0 1.5. Energy and water (CNAE 35-39) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 79.4 1.5. Energy and water (CNAE 35-39) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 44.1 1.5. Energy and water (CNAE 35-39) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 41.9 1.5. Energy and water (CNAE 35-39) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 47.2 1.5. Energy and water (CNAE 35-39) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 57.0 1.5. Energy and water (CNAE 35-39) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 51.1 1.5. Energy and water (CNAE 35-39) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 47.7 1.5. Energy and water (CNAE 35-39) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 57.6 1.5. Energy and water (CNAE 35-39) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 66.9 1.5. Energy and water (CNAE 35-39) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 91.4 1.5. Energy and water (CNAE 35-39) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 90.0 1.5. Energy and water (CNAE 35-39) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 96.1 1.5. Energy and water (CNAE 35-39) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 92.1 1.5. Energy and water (CNAE 35-39) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 55.3 1.5. Energy and water (CNAE 35-39) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 47.6 1.5. Energy and water (CNAE 35-39) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 69.3 1.5. Energy and water (CNAE 35-39) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 92.7 1.5. Energy and water (CNAE 35-39) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 44.4 1.5. Energy and water (CNAE 35-39) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 35.9 1.5. Energy and water (CNAE 35-39) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 58.9 1.5. Energy and water (CNAE 35-39) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 87.8 1.5. Energy and water (CNAE 35-39) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 49.9 1.5. Energy and water (CNAE 35-39) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 41.8 1.5. Energy and water (CNAE 35-39) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 64.8 1.5. Energy and water (CNAE 35-39) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 88.1 1.5. Energy and water (CNAE 35-39) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 49.8 1.5. Energy and water (CNAE 35-39) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 43.9 1.5. Energy and water (CNAE 35-39) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 59.5 1.5. Energy and water (CNAE 35-39) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 79.6 1.5. Energy and water (CNAE 35-39) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 52.6 1.5. Energy and water (CNAE 35-39) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 44.0 1.5. Energy and water (CNAE 35-39) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 68.6 1.5. Energy and water (CNAE 35-39) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 91.8 1.5. Energy and water (CNAE 35-39) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 34.5 1.5. Energy and water (CNAE 35-39) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 28.2 1.5. Energy and water (CNAE 35-39) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 45.4 1.5. Energy and water (CNAE 35-39) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 66.8 1.5. Energy and water (CNAE 35-39) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 33.6 1.5. Energy and water (CNAE 35-39) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 26.5 1.5. Energy and water (CNAE 35-39) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 47.7 1.5. Energy and water (CNAE 35-39) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 63.8 1.5. Energy and water (CNAE 35-39) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 25.7 1.5. Energy and water (CNAE 35-39) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 23.3 1.5. Energy and water (CNAE 35-39) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 33.1 1.5. Energy and water (CNAE 35-39) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 29.1 1.5. Energy and water (CNAE 35-39) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 18.4 1.5. Energy and water (CNAE 35-39) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 18.4 1.5. Energy and water (CNAE 35-39) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 19.6 1.5. Energy and water (CNAE 35-39) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 16.1 1.5. Energy and water (CNAE 35-39) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 5.6 1.5. Energy and water (CNAE 35-39) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 3.1 1.5. Energy and water (CNAE 35-39) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 12.2 1.5. Energy and water (CNAE 35-39) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 12.4 1.5. Energy and water (CNAE 35-39) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 15.6 1.5. Energy and water (CNAE 35-39) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 15.6 1.5. Energy and water (CNAE 35-39) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 16.5 1.5. Energy and water (CNAE 35-39) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 12.8 1.5. Energy and water (CNAE 35-39) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 12.1 1.5. Energy and water (CNAE 35-39) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 11.7 1.5. Energy and water (CNAE 35-39) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 11.3 1.5. Energy and water (CNAE 35-39) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 18.2 1.5. Energy and water (CNAE 35-39) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 44.3 1.5. Energy and water (CNAE 35-39) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 48.8 1.5. Energy and water (CNAE 35-39) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 38.2 1.5. Energy and water (CNAE 35-39) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 16.0 1.5. Energy and water (CNAE 35-39) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 96.7 1.5. Energy and water (CNAE 35-39) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 96.1 1.5. Energy and water (CNAE 35-39) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 97.5 1.5. Energy and water (CNAE 35-39) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 99.1 1.5. Energy and water (CNAE 35-39) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 91.4 1.5. Energy and water (CNAE 35-39) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 89.7 1.5. Energy and water (CNAE 35-39) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 94.7 1.5. Energy and water (CNAE 35-39) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 98.2 1.5. Energy and water (CNAE 35-39) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 88.8 1.5. Energy and water (CNAE 35-39) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 85.8 1.5. Energy and water (CNAE 35-39) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 95.9 1.5. Energy and water (CNAE 35-39) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 99.1 1.5. Energy and water (CNAE 35-39) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 76.5 1.5. Energy and water (CNAE 35-39) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 71.6 1.5. Energy and water (CNAE 35-39) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 86.9 1.5. Energy and water (CNAE 35-39) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 95.5 1.5. Energy and water (CNAE 35-39) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 75.4 1.5. Energy and water (CNAE 35-39) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 69.3 1.5. Energy and water (CNAE 35-39) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 91.4 1.5. Energy and water (CNAE 35-39) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 90.9 1.5. Energy and water (CNAE 35-39) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 68.6 1.5. Energy and water (CNAE 35-39) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 62.5 1.5. Energy and water (CNAE 35-39) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 84.1 1.5. Energy and water (CNAE 35-39) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 84.8 1.5. Energy and water (CNAE 35-39) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 56.0 1.5. Energy and water (CNAE 35-39) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 49.2 1.5. Energy and water (CNAE 35-39) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 70.8 1.5. Energy and water (CNAE 35-39) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 81.5 1.5. Energy and water (CNAE 35-39) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 17.3 1.5. Energy and water (CNAE 35-39) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 12.5 1.5. Energy and water (CNAE 35-39) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 24.7 1.5. Energy and water (CNAE 35-39) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 43.2 1.5. Energy and water (CNAE 35-39) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 6.8 1.5. Energy and water (CNAE 35-39) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 3.5 1.5. Energy and water (CNAE 35-39) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 14.7 1.5. Energy and water (CNAE 35-39) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 16.7 1.5. Energy and water (CNAE 35-39) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 1.5 1.5. Energy and water (CNAE 35-39) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.6 1.5. Energy and water (CNAE 35-39) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 2.2 1.5. Energy and water (CNAE 35-39) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 8.2 1.5. Energy and water (CNAE 35-39) 18 % of companies with an Internet connection and a website (3) Total 66.7 1.5. Energy and water (CNAE 35-39) 18 % of companies with an Internet connection and a website (3) 10 to 49 60.2 1.5. Energy and water (CNAE 35-39) 18 % of companies with an Internet connection and a website (3) 50 to 249 79.3 1.5. Energy and water (CNAE 35-39) 18 % of companies with an Internet connection and a website (3) 250 and over 95.4 1.5. Energy and water (CNAE 35-39) 18.1 Services available on the website: Company introduction (4) Total 94.3 1.5. Energy and water (CNAE 35-39) 18.1 Services available on the website: Company introduction (4) 10 to 49 93.5 1.5. Energy and water (CNAE 35-39) 18.1 Services available on the website: Company introduction (4) 50 to 249 94.7 1.5. Energy and water (CNAE 35-39) 18.1 Services available on the website: Company introduction (4) 250 and over 97.9 1.5. Energy and water (CNAE 35-39) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 57.5 1.5. Energy and water (CNAE 35-39) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 49.7 1.5. Energy and water (CNAE 35-39) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 72.4 1.5. Energy and water (CNAE 35-39) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 71.3 1.5. Energy and water (CNAE 35-39) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 39.0 1.5. Energy and water (CNAE 35-39) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 33.6 1.5. Energy and water (CNAE 35-39) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 49.9 1.5. Energy and water (CNAE 35-39) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 46.9 1.5. Energy and water (CNAE 35-39) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 3.1 1.5. Energy and water (CNAE 35-39) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 2.8 1.5. Energy and water (CNAE 35-39) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 2.9 1.5. Energy and water (CNAE 35-39) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 5.0 1.5. Energy and water (CNAE 35-39) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 3.7 1.5. Energy and water (CNAE 35-39) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 2.5 1.5. Energy and water (CNAE 35-39) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 3.9 1.5. Energy and water (CNAE 35-39) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 10.1 1.5. Energy and water (CNAE 35-39) 18.6 Services available on the website: Online payments (4) Total 6.2 1.5. Energy and water (CNAE 35-39) 18.6 Services available on the website: Online payments (4) 10 to 49 0.8 1.5. Energy and water (CNAE 35-39) 18.6 Services available on the website: Online payments (4) 50 to 249 16.9 1.5. Energy and water (CNAE 35-39) 18.6 Services available on the website: Online payments (4) 250 and over 14.9 1.5. Energy and water (CNAE 35-39) 18.7 Services available on the website: Online order tracking (4) Total 9.0 1.5. Energy and water (CNAE 35-39) 18.7 Services available on the website: Online order tracking (4) 10 to 49 8.9 1.5. Energy and water (CNAE 35-39) 18.7 Services available on the website: Online order tracking (4) 50 to 249 6.0 1.5. Energy and water (CNAE 35-39) 18.7 Services available on the website: Online order tracking (4) 250 and over 16.1 1.5. Energy and water (CNAE 35-39) 18.8 Services available on the website: Website personalisation for regular users (4) Total 4.9 1.5. Energy and water (CNAE 35-39) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 2.9 1.5. Energy and water (CNAE 35-39) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 6.3 1.5. Energy and water (CNAE 35-39) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 13.9 1.5. Energy and water (CNAE 35-39) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 22.8 1.5. Energy and water (CNAE 35-39) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 16.1 1.5. Energy and water (CNAE 35-39) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 28.8 1.5. Energy and water (CNAE 35-39) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 50.4 1.5. Energy and water (CNAE 35-39) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 77.4 1.5. Energy and water (CNAE 35-39) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 71.8 1.5. Energy and water (CNAE 35-39) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 88.6 1.5. Energy and water (CNAE 35-39) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 100.0 1.5. Energy and water (CNAE 35-39) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 25.6 1.5. Energy and water (CNAE 35-39) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 23.1 1.5. Energy and water (CNAE 35-39) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 28.5 1.5. Energy and water (CNAE 35-39) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 36.3 1.5. Energy and water (CNAE 35-39) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 98.8 1.5. Energy and water (CNAE 35-39) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 98.7 1.5. Energy and water (CNAE 35-39) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 98.4 1.5. Energy and water (CNAE 35-39) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 100.0 1.5. Energy and water (CNAE 35-39) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 55.4 1.5. Energy and water (CNAE 35-39) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 50.5 1.5. Energy and water (CNAE 35-39) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 65.3 1.5. Energy and water (CNAE 35-39) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 76.3 1.5. Energy and water (CNAE 35-39) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 70.7 1.5. Energy and water (CNAE 35-39) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 70.3 1.5. Energy and water (CNAE 35-39) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 68.2 1.5. Energy and water (CNAE 35-39) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 78.9 1.5. Energy and water (CNAE 35-39) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 43.9 1.5. Energy and water (CNAE 35-39) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 40.5 1.5. Energy and water (CNAE 35-39) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 50.3 1.5. Energy and water (CNAE 35-39) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 50.9 1.5. Energy and water (CNAE 35-39) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 45.4 1.5. Energy and water (CNAE 35-39) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 43.6 1.5. Energy and water (CNAE 35-39) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 48.3 1.5. Energy and water (CNAE 35-39) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 50.3 1.5. Energy and water (CNAE 35-39) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 86.4 1.5. Energy and water (CNAE 35-39) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 84.1 1.5. Energy and water (CNAE 35-39) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 90.2 1.5. Energy and water (CNAE 35-39) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 93.0 1.5. Energy and water (CNAE 35-39) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 20.4 1.5. Energy and water (CNAE 35-39) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 17.3 1.5. Energy and water (CNAE 35-39) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 29.1 1.5. Energy and water (CNAE 35-39) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 27.0 1.5. Energy and water (CNAE 35-39) 22.1 % of companies that regularly shared information with their suppliers(9) Total 74.5 1.5. Energy and water (CNAE 35-39) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 66.0 1.5. Energy and water (CNAE 35-39) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 85.0 1.5. Energy and water (CNAE 35-39) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 96.8 1.5. Energy and water (CNAE 35-39) 22.2 % of companies that regularly shared information with their clients(9) Total 74.0 1.5. Energy and water (CNAE 35-39) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 80.5 1.5. Energy and water (CNAE 35-39) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 59.1 1.5. Energy and water (CNAE 35-39) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 77.4 1.5. Energy and water (CNAE 35-39) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 69.0 1.5. Energy and water (CNAE 35-39) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 67.6 1.5. Energy and water (CNAE 35-39) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 61.3 1.5. Energy and water (CNAE 35-39) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 100.0 1.5. Energy and water (CNAE 35-39) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 71.8 1.5. Energy and water (CNAE 35-39) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 69.6 1.5. Energy and water (CNAE 35-39) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 74.0 1.5. Energy and water (CNAE 35-39) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 79.2 1.5. Energy and water (CNAE 35-39) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 21.2 1.5. Energy and water (CNAE 35-39) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 17.7 1.5. Energy and water (CNAE 35-39) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 29.0 1.5. Energy and water (CNAE 35-39) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 33.7 1.5. Energy and water (CNAE 35-39) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 32.8 1.5. Energy and water (CNAE 35-39) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 27.1 1.5. Energy and water (CNAE 35-39) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 49.1 1.5. Energy and water (CNAE 35-39) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 43.7 1.5. Energy and water (CNAE 35-39) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 27.3 1.5. Energy and water (CNAE 35-39) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 25.7 1.5. Energy and water (CNAE 35-39) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 29.5 1.5. Energy and water (CNAE 35-39) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 37.0 1.5. Energy and water (CNAE 35-39) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 20.9 1.5. Energy and water (CNAE 35-39) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 18.5 1.5. Energy and water (CNAE 35-39) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 25.7 1.5. Energy and water (CNAE 35-39) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 31.3 1.5. Energy and water (CNAE 35-39) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 25.2 1.5. Energy and water (CNAE 35-39) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 19.3 1.5. Energy and water (CNAE 35-39) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 37.1 1.5. Energy and water (CNAE 35-39) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 49.6 1.5. Energy and water (CNAE 35-39) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 41.4 1.5. Energy and water (CNAE 35-39) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 35.0 1.5. Energy and water (CNAE 35-39) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 56.0 1.5. Energy and water (CNAE 35-39) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 63.0 1.5. Energy and water (CNAE 35-39) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 26.5 1.5. Energy and water (CNAE 35-39) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 20.9 1.5. Energy and water (CNAE 35-39) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 38.1 1.5. Energy and water (CNAE 35-39) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 48.9 1.5. Energy and water (CNAE 35-39) 27 % of companies that had some computer application for managing client information (CRM tools) Total 31.7 1.5. Energy and water (CNAE 35-39) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 27.9 1.5. Energy and water (CNAE 35-39) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 41.5 1.5. Energy and water (CNAE 35-39) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 42.5 1.5. Energy and water (CNAE 35-39) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 31.7 1.5. Energy and water (CNAE 35-39) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 27.9 1.5. Energy and water (CNAE 35-39) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 41.5 1.5. Energy and water (CNAE 35-39) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 42.5 1.5. Energy and water (CNAE 35-39) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 17.7 1.5. Energy and water (CNAE 35-39) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 14.0 1.5. Energy and water (CNAE 35-39) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 28.9 1.5. Energy and water (CNAE 35-39) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 23.7 1.5. Energy and water (CNAE 35-39) 29 % of companies that used online social networks for work reasons Total 15.9 1.5. Energy and water (CNAE 35-39) 29 % of companies that used online social networks for work reasons 10 to 49 16.8 1.5. Energy and water (CNAE 35-39) 29 % of companies that used online social networks for work reasons 50 to 249 9.8 1.5. Energy and water (CNAE 35-39) 29 % of companies that used online social networks for work reasons 250 and over 23.0 1.5. Energy and water (CNAE 35-39) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 31.0 1.5. Energy and water (CNAE 35-39) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 34.1 1.5. Energy and water (CNAE 35-39) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 10.4 1.5. Energy and water (CNAE 35-39) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 32.3 1.5. Energy and water (CNAE 35-39) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 86.9 1.5. Energy and water (CNAE 35-39) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 89.6 1.5. Energy and water (CNAE 35-39) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 68.7 1.5. Energy and water (CNAE 35-39) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 88.6 1.5. Energy and water (CNAE 35-39) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 40.6 1.5. Energy and water (CNAE 35-39) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 39.9 1.5. Energy and water (CNAE 35-39) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 49.1 1.5. Energy and water (CNAE 35-39) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 36.1 1.5. Energy and water (CNAE 35-39) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 60.5 1.5. Energy and water (CNAE 35-39) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 52.4 1.5. Energy and water (CNAE 35-39) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 96.7 1.5. Energy and water (CNAE 35-39) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 75.6 2. Total for Construction (CNAE 41-43) 1.1 % of companies that had computers Total 98.3 2. Total for Construction (CNAE 41-43) 1.1 % of companies that had computers 10 to 49 98.1 2. Total for Construction (CNAE 41-43) 1.1 % of companies that had computers 50 to 249 99.9 2. Total for Construction (CNAE 41-43) 1.1 % of companies that had computers 250 and over 100.0 2. Total for Construction (CNAE 41-43) 1.2 % of companies that had a Local Area Network (LAN) Total 80.4 2. Total for Construction (CNAE 41-43) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 79.0 2. Total for Construction (CNAE 41-43) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 94.5 2. Total for Construction (CNAE 41-43) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 96.7 2. Total for Construction (CNAE 41-43) 1.3 % of companies that had a 'wireless' Local Area Network Total 45.0 2. Total for Construction (CNAE 41-43) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 43.6 2. Total for Construction (CNAE 41-43) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 58.8 2. Total for Construction (CNAE 41-43) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 62.7 2. Total for Construction (CNAE 41-43) 1.4 % of companies that had an Internet connection Total 96.2 2. Total for Construction (CNAE 41-43) 1.4 % of companies that had an Internet connection 10 to 49 95.9 2. Total for Construction (CNAE 41-43) 1.4 % of companies that had an Internet connection 50 to 249 99.1 2. Total for Construction (CNAE 41-43) 1.4 % of companies that had an Internet connection 250 and over 100.0 2. Total for Construction (CNAE 41-43) 1.5 % of companies that had Mobile telephones Total 95.2 2. Total for Construction (CNAE 41-43) 1.5 % of companies that had Mobile telephones 10 to 49 95.1 2. Total for Construction (CNAE 41-43) 1.5 % of companies that had Mobile telephones 50 to 249 96.1 2. Total for Construction (CNAE 41-43) 1.5 % of companies that had Mobile telephones 250 and over 99.2 2. Total for Construction (CNAE 41-43) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 24.7 2. Total for Construction (CNAE 41-43) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 23.8 2. Total for Construction (CNAE 41-43) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 34.4 2. Total for Construction (CNAE 41-43) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 30.1 2. Total for Construction (CNAE 41-43) 1.7 % of companies that had electronic mail (e-mail) Total 96.0 2. Total for Construction (CNAE 41-43) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 95.7 2. Total for Construction (CNAE 41-43) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 99.1 2. Total for Construction (CNAE 41-43) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 2. Total for Construction (CNAE 41-43) 2.1 % of personnel that uses computers at least once a week Total 38.8 2. Total for Construction (CNAE 41-43) 2.1 % of personnel that uses computers at least once a week 10 to 49 31.2 2. Total for Construction (CNAE 41-43) 2.1 % of personnel that uses computers at least once a week 50 to 249 41.9 2. Total for Construction (CNAE 41-43) 2.1 % of personnel that uses computers at least once a week 250 and over 56.6 2. Total for Construction (CNAE 41-43) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 36.7 2. Total for Construction (CNAE 41-43) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 30.2 2. Total for Construction (CNAE 41-43) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 40.0 2. Total for Construction (CNAE 41-43) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 51.0 2. Total for Construction (CNAE 41-43) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 12.2 2. Total for Construction (CNAE 41-43) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 8.9 2. Total for Construction (CNAE 41-43) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 16.3 2. Total for Construction (CNAE 41-43) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 16.9 2. Total for Construction (CNAE 41-43) 3 % of companies that used some type of open source software Total 82.6 2. Total for Construction (CNAE 41-43) 3 % of companies that used some type of open source software 10 to 49 82.3 2. Total for Construction (CNAE 41-43) 3 % of companies that used some type of open source software 50 to 249 85.3 2. Total for Construction (CNAE 41-43) 3 % of companies that used some type of open source software 250 and over 86.8 2. Total for Construction (CNAE 41-43) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 36.9 2. Total for Construction (CNAE 41-43) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 37.1 2. Total for Construction (CNAE 41-43) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 34.7 2. Total for Construction (CNAE 41-43) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 38.3 2. Total for Construction (CNAE 41-43) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 77.0 2. Total for Construction (CNAE 41-43) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 76.8 2. Total for Construction (CNAE 41-43) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 78.9 2. Total for Construction (CNAE 41-43) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 79.1 2. Total for Construction (CNAE 41-43) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 59.7 2. Total for Construction (CNAE 41-43) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 60.2 2. Total for Construction (CNAE 41-43) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 56.9 2. Total for Construction (CNAE 41-43) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 33.1 2. Total for Construction (CNAE 41-43) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 21.4 2. Total for Construction (CNAE 41-43) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 20.5 2. Total for Construction (CNAE 41-43) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 27.4 2. Total for Construction (CNAE 41-43) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 53.7 2. Total for Construction (CNAE 41-43) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 8.9 2. Total for Construction (CNAE 41-43) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 7.1 2. Total for Construction (CNAE 41-43) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 25.9 2. Total for Construction (CNAE 41-43) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 39.9 2. Total for Construction (CNAE 41-43) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 28.5 2. Total for Construction (CNAE 41-43) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 27.9 2. Total for Construction (CNAE 41-43) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 34.4 2. Total for Construction (CNAE 41-43) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 39.7 2. Total for Construction (CNAE 41-43) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 47.7 2. Total for Construction (CNAE 41-43) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 45.2 2. Total for Construction (CNAE 41-43) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 71.5 2. Total for Construction (CNAE 41-43) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 93.3 2. Total for Construction (CNAE 41-43) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 19.0 2. Total for Construction (CNAE 41-43) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 16.7 2. Total for Construction (CNAE 41-43) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 40.8 2. Total for Construction (CNAE 41-43) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 59.7 2. Total for Construction (CNAE 41-43) 6 % of companies that had personnel specialised in ICT Total 13.7 2. Total for Construction (CNAE 41-43) 6 % of companies that had personnel specialised in ICT 10 to 49 10.8 2. Total for Construction (CNAE 41-43) 6 % of companies that had personnel specialised in ICT 50 to 249 40.7 2. Total for Construction (CNAE 41-43) 6 % of companies that had personnel specialised in ICT 250 and over 78.8 2. Total for Construction (CNAE 41-43) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 3.1 2. Total for Construction (CNAE 41-43) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 2.7 2. Total for Construction (CNAE 41-43) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 4.9 2. Total for Construction (CNAE 41-43) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 27.8 2. Total for Construction (CNAE 41-43) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 35.6 2. Total for Construction (CNAE 41-43) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 41.0 2. Total for Construction (CNAE 41-43) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 18.8 2. Total for Construction (CNAE 41-43) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 7.8 2. Total for Construction (CNAE 41-43) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 9.7 2. Total for Construction (CNAE 41-43) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 7.9 2. Total for Construction (CNAE 41-43) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 26.1 2. Total for Construction (CNAE 41-43) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 45.5 2. Total for Construction (CNAE 41-43) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 39.6 2. Total for Construction (CNAE 41-43) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 33.8 2. Total for Construction (CNAE 41-43) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 55.2 2. Total for Construction (CNAE 41-43) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 64.2 2. Total for Construction (CNAE 41-43) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 89.2 2. Total for Construction (CNAE 41-43) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 87.6 2. Total for Construction (CNAE 41-43) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 94.1 2. Total for Construction (CNAE 41-43) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 93.4 2. Total for Construction (CNAE 41-43) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 25.9 2. Total for Construction (CNAE 41-43) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 27.0 2. Total for Construction (CNAE 41-43) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 27.9 2. Total for Construction (CNAE 41-43) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 24.2 2. Total for Construction (CNAE 41-43) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 10.9 2. Total for Construction (CNAE 41-43) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 10.8 2. Total for Construction (CNAE 41-43) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 12.0 2. Total for Construction (CNAE 41-43) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 14.4 2. Total for Construction (CNAE 41-43) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 99.8 2. Total for Construction (CNAE 41-43) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.8 2. Total for Construction (CNAE 41-43) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 2. Total for Construction (CNAE 41-43) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 2. Total for Construction (CNAE 41-43) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 97.5 2. Total for Construction (CNAE 41-43) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 97.4 2. Total for Construction (CNAE 41-43) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 98.8 2. Total for Construction (CNAE 41-43) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 100.0 2. Total for Construction (CNAE 41-43) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 93.4 2. Total for Construction (CNAE 41-43) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 93.6 2. Total for Construction (CNAE 41-43) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 92.8 2. Total for Construction (CNAE 41-43) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 79.4 2. Total for Construction (CNAE 41-43) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 16.0 2. Total for Construction (CNAE 41-43) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 15.0 2. Total for Construction (CNAE 41-43) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 21.5 2. Total for Construction (CNAE 41-43) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 71.9 2. Total for Construction (CNAE 41-43) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 3.6 2. Total for Construction (CNAE 41-43) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 2.8 2. Total for Construction (CNAE 41-43) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 10.3 2. Total for Construction (CNAE 41-43) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 25.5 2. Total for Construction (CNAE 41-43) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 64.4 2. Total for Construction (CNAE 41-43) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 62.2 2. Total for Construction (CNAE 41-43) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 85.7 2. Total for Construction (CNAE 41-43) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 95.4 2. Total for Construction (CNAE 41-43) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 43.2 2. Total for Construction (CNAE 41-43) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 40.5 2. Total for Construction (CNAE 41-43) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 68.0 2. Total for Construction (CNAE 41-43) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 93.5 2. Total for Construction (CNAE 41-43) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 55.1 2. Total for Construction (CNAE 41-43) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 52.9 2. Total for Construction (CNAE 41-43) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 76.8 2. Total for Construction (CNAE 41-43) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 76.8 2. Total for Construction (CNAE 41-43) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 23.8 2. Total for Construction (CNAE 41-43) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 22.2 2. Total for Construction (CNAE 41-43) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 39.0 2. Total for Construction (CNAE 41-43) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 49.6 2. Total for Construction (CNAE 41-43) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.2 2. Total for Construction (CNAE 41-43) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.2 2. Total for Construction (CNAE 41-43) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.0 2. Total for Construction (CNAE 41-43) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 2. Total for Construction (CNAE 41-43) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 61.7 2. Total for Construction (CNAE 41-43) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 62.7 2. Total for Construction (CNAE 41-43) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 53.2 2. Total for Construction (CNAE 41-43) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 32.6 2. Total for Construction (CNAE 41-43) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 27.1 2. Total for Construction (CNAE 41-43) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 26.6 2. Total for Construction (CNAE 41-43) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 32.7 2. Total for Construction (CNAE 41-43) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 29.6 2. Total for Construction (CNAE 41-43) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 7.1 2. Total for Construction (CNAE 41-43) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 6.7 2. Total for Construction (CNAE 41-43) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 10.1 2. Total for Construction (CNAE 41-43) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 24.1 2. Total for Construction (CNAE 41-43) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 3.9 2. Total for Construction (CNAE 41-43) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 3.8 2. Total for Construction (CNAE 41-43) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 4.1 2. Total for Construction (CNAE 41-43) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 13.7 2. Total for Construction (CNAE 41-43) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 98.3 2. Total for Construction (CNAE 41-43) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 98.3 2. Total for Construction (CNAE 41-43) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 98.7 2. Total for Construction (CNAE 41-43) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 98.1 2. Total for Construction (CNAE 41-43) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 91.8 2. Total for Construction (CNAE 41-43) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 91.5 2. Total for Construction (CNAE 41-43) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 94.7 2. Total for Construction (CNAE 41-43) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 96.3 2. Total for Construction (CNAE 41-43) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 43.3 2. Total for Construction (CNAE 41-43) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 41.4 2. Total for Construction (CNAE 41-43) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 60.8 2. Total for Construction (CNAE 41-43) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 77.0 2. Total for Construction (CNAE 41-43) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 44.5 2. Total for Construction (CNAE 41-43) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 43.1 2. Total for Construction (CNAE 41-43) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 56.8 2. Total for Construction (CNAE 41-43) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 80.3 2. Total for Construction (CNAE 41-43) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 47.7 2. Total for Construction (CNAE 41-43) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 46.9 2. Total for Construction (CNAE 41-43) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 55.1 2. Total for Construction (CNAE 41-43) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 64.3 2. Total for Construction (CNAE 41-43) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 89.9 2. Total for Construction (CNAE 41-43) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 89.4 2. Total for Construction (CNAE 41-43) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 94.7 2. Total for Construction (CNAE 41-43) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 96.8 2. Total for Construction (CNAE 41-43) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 41.6 2. Total for Construction (CNAE 41-43) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 38.4 2. Total for Construction (CNAE 41-43) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 75.0 2. Total for Construction (CNAE 41-43) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 78.6 2. Total for Construction (CNAE 41-43) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 26.9 2. Total for Construction (CNAE 41-43) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 23.3 2. Total for Construction (CNAE 41-43) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 62.8 2. Total for Construction (CNAE 41-43) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 75.6 2. Total for Construction (CNAE 41-43) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 38.1 2. Total for Construction (CNAE 41-43) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 35.2 2. Total for Construction (CNAE 41-43) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 66.5 2. Total for Construction (CNAE 41-43) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 78.1 2. Total for Construction (CNAE 41-43) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 37.7 2. Total for Construction (CNAE 41-43) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 34.8 2. Total for Construction (CNAE 41-43) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 68.2 2. Total for Construction (CNAE 41-43) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 67.8 2. Total for Construction (CNAE 41-43) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 39.0 2. Total for Construction (CNAE 41-43) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 35.6 2. Total for Construction (CNAE 41-43) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 73.4 2. Total for Construction (CNAE 41-43) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 78.0 2. Total for Construction (CNAE 41-43) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 20.4 2. Total for Construction (CNAE 41-43) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 17.9 2. Total for Construction (CNAE 41-43) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 44.2 2. Total for Construction (CNAE 41-43) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 56.5 2. Total for Construction (CNAE 41-43) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 16.8 2. Total for Construction (CNAE 41-43) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 14.4 2. Total for Construction (CNAE 41-43) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 40.3 2. Total for Construction (CNAE 41-43) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 60.5 2. Total for Construction (CNAE 41-43) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 26.1 2. Total for Construction (CNAE 41-43) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 25.3 2. Total for Construction (CNAE 41-43) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 33.8 2. Total for Construction (CNAE 41-43) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 39.1 2. Total for Construction (CNAE 41-43) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 26.7 2. Total for Construction (CNAE 41-43) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 27.0 2. Total for Construction (CNAE 41-43) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 22.9 2. Total for Construction (CNAE 41-43) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 31.5 2. Total for Construction (CNAE 41-43) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 7.5 2. Total for Construction (CNAE 41-43) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 7.5 2. Total for Construction (CNAE 41-43) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 7.4 2. Total for Construction (CNAE 41-43) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 8.9 2. Total for Construction (CNAE 41-43) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 12.7 2. Total for Construction (CNAE 41-43) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 12.2 2. Total for Construction (CNAE 41-43) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 16.5 2. Total for Construction (CNAE 41-43) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 30.4 2. Total for Construction (CNAE 41-43) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 11.3 2. Total for Construction (CNAE 41-43) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 11.3 2. Total for Construction (CNAE 41-43) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 11.1 2. Total for Construction (CNAE 41-43) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 23.1 2. Total for Construction (CNAE 41-43) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 52.5 2. Total for Construction (CNAE 41-43) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 54.6 2. Total for Construction (CNAE 41-43) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 31.3 2. Total for Construction (CNAE 41-43) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 24.9 2. Total for Construction (CNAE 41-43) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 86.7 2. Total for Construction (CNAE 41-43) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 85.7 2. Total for Construction (CNAE 41-43) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 95.5 2. Total for Construction (CNAE 41-43) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 99.5 2. Total for Construction (CNAE 41-43) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 77.4 2. Total for Construction (CNAE 41-43) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 76.1 2. Total for Construction (CNAE 41-43) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 90.2 2. Total for Construction (CNAE 41-43) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 97.4 2. Total for Construction (CNAE 41-43) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 75.6 2. Total for Construction (CNAE 41-43) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 74.2 2. Total for Construction (CNAE 41-43) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 89.8 2. Total for Construction (CNAE 41-43) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 96.8 2. Total for Construction (CNAE 41-43) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 56.7 2. Total for Construction (CNAE 41-43) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 54.5 2. Total for Construction (CNAE 41-43) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 77.5 2. Total for Construction (CNAE 41-43) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 90.0 2. Total for Construction (CNAE 41-43) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 62.1 2. Total for Construction (CNAE 41-43) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 60.2 2. Total for Construction (CNAE 41-43) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 80.1 2. Total for Construction (CNAE 41-43) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 87.3 2. Total for Construction (CNAE 41-43) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 55.5 2. Total for Construction (CNAE 41-43) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 53.4 2. Total for Construction (CNAE 41-43) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 77.8 2. Total for Construction (CNAE 41-43) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 68.5 2. Total for Construction (CNAE 41-43) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 42.6 2. Total for Construction (CNAE 41-43) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 40.3 2. Total for Construction (CNAE 41-43) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 63.4 2. Total for Construction (CNAE 41-43) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 81.7 2. Total for Construction (CNAE 41-43) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 24.7 2. Total for Construction (CNAE 41-43) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 23.5 2. Total for Construction (CNAE 41-43) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 35.3 2. Total for Construction (CNAE 41-43) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 44.7 2. Total for Construction (CNAE 41-43) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 5.7 2. Total for Construction (CNAE 41-43) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 5.5 2. Total for Construction (CNAE 41-43) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 6.5 2. Total for Construction (CNAE 41-43) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 20.1 2. Total for Construction (CNAE 41-43) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 0.5 2. Total for Construction (CNAE 41-43) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.4 2. Total for Construction (CNAE 41-43) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 2.0 2. Total for Construction (CNAE 41-43) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 4.7 2. Total for Construction (CNAE 41-43) 18 % of companies with an Internet connection and a website (3) Total 62.2 2. Total for Construction (CNAE 41-43) 18 % of companies with an Internet connection and a website (3) 10 to 49 60.1 2. Total for Construction (CNAE 41-43) 18 % of companies with an Internet connection and a website (3) 50 to 249 81.3 2. Total for Construction (CNAE 41-43) 18 % of companies with an Internet connection and a website (3) 250 and over 96.0 2. Total for Construction (CNAE 41-43) 18.1 Services available on the website: Company introduction (4) Total 92.6 2. Total for Construction (CNAE 41-43) 18.1 Services available on the website: Company introduction (4) 10 to 49 92.1 2. Total for Construction (CNAE 41-43) 18.1 Services available on the website: Company introduction (4) 50 to 249 95.6 2. Total for Construction (CNAE 41-43) 18.1 Services available on the website: Company introduction (4) 250 and over 99.0 2. Total for Construction (CNAE 41-43) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 55.3 2. Total for Construction (CNAE 41-43) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 52.9 2. Total for Construction (CNAE 41-43) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 73.2 2. Total for Construction (CNAE 41-43) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 74.1 2. Total for Construction (CNAE 41-43) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 38.0 2. Total for Construction (CNAE 41-43) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 38.1 2. Total for Construction (CNAE 41-43) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 36.5 2. Total for Construction (CNAE 41-43) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 40.7 2. Total for Construction (CNAE 41-43) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 3.8 2. Total for Construction (CNAE 41-43) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 3.8 2. Total for Construction (CNAE 41-43) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 4.4 2. Total for Construction (CNAE 41-43) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 1.0 2. Total for Construction (CNAE 41-43) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 6.3 2. Total for Construction (CNAE 41-43) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 6.3 2. Total for Construction (CNAE 41-43) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 6.7 2. Total for Construction (CNAE 41-43) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 3.3 2. Total for Construction (CNAE 41-43) 18.6 Services available on the website: Online payments (4) Total 3.9 2. Total for Construction (CNAE 41-43) 18.6 Services available on the website: Online payments (4) 10 to 49 3.8 2. Total for Construction (CNAE 41-43) 18.6 Services available on the website: Online payments (4) 50 to 249 5.1 2. Total for Construction (CNAE 41-43) 18.6 Services available on the website: Online payments (4) 250 and over 2.5 2. Total for Construction (CNAE 41-43) 18.7 Services available on the website: Online order tracking (4) Total 5.2 2. Total for Construction (CNAE 41-43) 18.7 Services available on the website: Online order tracking (4) 10 to 49 5.4 2. Total for Construction (CNAE 41-43) 18.7 Services available on the website: Online order tracking (4) 50 to 249 3.8 2. Total for Construction (CNAE 41-43) 18.7 Services available on the website: Online order tracking (4) 250 and over 1.4 2. Total for Construction (CNAE 41-43) 18.8 Services available on the website: Website personalisation for regular users (4) Total 5.9 2. Total for Construction (CNAE 41-43) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 6.2 2. Total for Construction (CNAE 41-43) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 4.3 2. Total for Construction (CNAE 41-43) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 2.0 2. Total for Construction (CNAE 41-43) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 16.2 2. Total for Construction (CNAE 41-43) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 13.6 2. Total for Construction (CNAE 41-43) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 34.4 2. Total for Construction (CNAE 41-43) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 46.1 2. Total for Construction (CNAE 41-43) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 70.8 2. Total for Construction (CNAE 41-43) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 69.0 2. Total for Construction (CNAE 41-43) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 88.9 2. Total for Construction (CNAE 41-43) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 94.3 2. Total for Construction (CNAE 41-43) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 15.8 2. Total for Construction (CNAE 41-43) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 14.1 2. Total for Construction (CNAE 41-43) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 28.5 2. Total for Construction (CNAE 41-43) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 33.6 2. Total for Construction (CNAE 41-43) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 99.2 2. Total for Construction (CNAE 41-43) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 99.3 2. Total for Construction (CNAE 41-43) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 98.1 2. Total for Construction (CNAE 41-43) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 100.0 2. Total for Construction (CNAE 41-43) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 40.5 2. Total for Construction (CNAE 41-43) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 39.5 2. Total for Construction (CNAE 41-43) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 50.3 2. Total for Construction (CNAE 41-43) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 54.9 2. Total for Construction (CNAE 41-43) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 78.2 2. Total for Construction (CNAE 41-43) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 77.5 2. Total for Construction (CNAE 41-43) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 83.9 2. Total for Construction (CNAE 41-43) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 85.8 2. Total for Construction (CNAE 41-43) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 63.3 2. Total for Construction (CNAE 41-43) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 64.9 2. Total for Construction (CNAE 41-43) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 50.0 2. Total for Construction (CNAE 41-43) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 48.1 2. Total for Construction (CNAE 41-43) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 53.4 2. Total for Construction (CNAE 41-43) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 54.7 2. Total for Construction (CNAE 41-43) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 43.9 2. Total for Construction (CNAE 41-43) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 38.9 2. Total for Construction (CNAE 41-43) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 76.3 2. Total for Construction (CNAE 41-43) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 74.6 2. Total for Construction (CNAE 41-43) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 89.8 2. Total for Construction (CNAE 41-43) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 93.3 2. Total for Construction (CNAE 41-43) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 17.2 2. Total for Construction (CNAE 41-43) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 16.7 2. Total for Construction (CNAE 41-43) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 21.9 2. Total for Construction (CNAE 41-43) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 31.6 2. Total for Construction (CNAE 41-43) 22.1 % of companies that regularly shared information with their suppliers(9) Total 92.3 2. Total for Construction (CNAE 41-43) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 94.4 2. Total for Construction (CNAE 41-43) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 73.6 2. Total for Construction (CNAE 41-43) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 91.7 2. Total for Construction (CNAE 41-43) 22.2 % of companies that regularly shared information with their clients(9) Total 75.6 2. Total for Construction (CNAE 41-43) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 75.9 2. Total for Construction (CNAE 41-43) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 79.1 2. Total for Construction (CNAE 41-43) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 34.9 2. Total for Construction (CNAE 41-43) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 83.1 2. Total for Construction (CNAE 41-43) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 83.6 2. Total for Construction (CNAE 41-43) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 76.2 2. Total for Construction (CNAE 41-43) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 95.1 2. Total for Construction (CNAE 41-43) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 65.7 2. Total for Construction (CNAE 41-43) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 66.2 2. Total for Construction (CNAE 41-43) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 68.7 2. Total for Construction (CNAE 41-43) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 23.1 2. Total for Construction (CNAE 41-43) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 15.9 2. Total for Construction (CNAE 41-43) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 14.5 2. Total for Construction (CNAE 41-43) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 30.2 2. Total for Construction (CNAE 41-43) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 28.8 2. Total for Construction (CNAE 41-43) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 31.1 2. Total for Construction (CNAE 41-43) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 29.4 2. Total for Construction (CNAE 41-43) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 49.0 2. Total for Construction (CNAE 41-43) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 48.5 2. Total for Construction (CNAE 41-43) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 27.1 2. Total for Construction (CNAE 41-43) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 26.0 2. Total for Construction (CNAE 41-43) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 39.6 2. Total for Construction (CNAE 41-43) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 36.7 2. Total for Construction (CNAE 41-43) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 16.1 2. Total for Construction (CNAE 41-43) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 15.1 2. Total for Construction (CNAE 41-43) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 27.0 2. Total for Construction (CNAE 41-43) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 21.3 2. Total for Construction (CNAE 41-43) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 24.2 2. Total for Construction (CNAE 41-43) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 22.9 2. Total for Construction (CNAE 41-43) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 38.5 2. Total for Construction (CNAE 41-43) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 33.8 2. Total for Construction (CNAE 41-43) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 32.4 2. Total for Construction (CNAE 41-43) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 30.5 2. Total for Construction (CNAE 41-43) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 51.7 2. Total for Construction (CNAE 41-43) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 52.9 2. Total for Construction (CNAE 41-43) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 11.8 2. Total for Construction (CNAE 41-43) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 8.9 2. Total for Construction (CNAE 41-43) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 40.2 2. Total for Construction (CNAE 41-43) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 61.7 2. Total for Construction (CNAE 41-43) 27 % of companies that had some computer application for managing client information (CRM tools) Total 16.4 2. Total for Construction (CNAE 41-43) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 14.0 2. Total for Construction (CNAE 41-43) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 39.7 2. Total for Construction (CNAE 41-43) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 52.1 2. Total for Construction (CNAE 41-43) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 16.4 2. Total for Construction (CNAE 41-43) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 14.0 2. Total for Construction (CNAE 41-43) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 39.7 2. Total for Construction (CNAE 41-43) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 52.1 2. Total for Construction (CNAE 41-43) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 9.5 2. Total for Construction (CNAE 41-43) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 7.7 2. Total for Construction (CNAE 41-43) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 27.3 2. Total for Construction (CNAE 41-43) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 35.5 2. Total for Construction (CNAE 41-43) 29 % of companies that used online social networks for work reasons Total 10.0 2. Total for Construction (CNAE 41-43) 29 % of companies that used online social networks for work reasons 10 to 49 9.5 2. Total for Construction (CNAE 41-43) 29 % of companies that used online social networks for work reasons 50 to 249 14.9 2. Total for Construction (CNAE 41-43) 29 % of companies that used online social networks for work reasons 250 and over 16.0 2. Total for Construction (CNAE 41-43) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 23.6 2. Total for Construction (CNAE 41-43) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 21.8 2. Total for Construction (CNAE 41-43) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 33.0 2. Total for Construction (CNAE 41-43) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 54.9 2. Total for Construction (CNAE 41-43) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 81.9 2. Total for Construction (CNAE 41-43) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 85.0 2. Total for Construction (CNAE 41-43) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 62.1 2. Total for Construction (CNAE 41-43) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 57.6 2. Total for Construction (CNAE 41-43) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 44.6 2. Total for Construction (CNAE 41-43) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 45.7 2. Total for Construction (CNAE 41-43) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 36.8 2. Total for Construction (CNAE 41-43) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 42.3 2. Total for Construction (CNAE 41-43) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 70.1 2. Total for Construction (CNAE 41-43) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 73.4 2. Total for Construction (CNAE 41-43) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 49.8 2. Total for Construction (CNAE 41-43) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 33.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.1 % of companies that had computers Total 98.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.1 % of companies that had computers 10 to 49 98.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.1 % of companies that had computers 50 to 249 99.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.1 % of companies that had computers 250 and over 99.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.2 % of companies that had a Local Area Network (LAN) Total 88.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 87.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 95.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 97.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.3 % of companies that had a 'wireless' Local Area Network Total 54.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 52.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 65.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 73.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.4 % of companies that had an Internet connection Total 97.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.4 % of companies that had an Internet connection 10 to 49 97.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.4 % of companies that had an Internet connection 50 to 249 99.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.4 % of companies that had an Internet connection 250 and over 99.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.5 % of companies that had Mobile telephones Total 93.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.5 % of companies that had Mobile telephones 10 to 49 92.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.5 % of companies that had Mobile telephones 50 to 249 96.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.5 % of companies that had Mobile telephones 250 and over 99.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 41.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 41.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 41.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 47.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.7 % of companies that had electronic mail (e-mail) Total 97.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 96.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 99.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 1.7 % of companies that had electronic mail (e-mail) 250 and over 99.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 2.1 % of personnel that uses computers at least once a week Total 62.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 2.1 % of personnel that uses computers at least once a week 10 to 49 63.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 2.1 % of personnel that uses computers at least once a week 50 to 249 61.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 2.1 % of personnel that uses computers at least once a week 250 and over 63.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 54.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 57.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 55.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 52.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 15.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 14.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 17.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 16.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3 % of companies that used some type of open source software Total 83.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3 % of companies that used some type of open source software 10 to 49 83.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3 % of companies that used some type of open source software 50 to 249 84.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3 % of companies that used some type of open source software 250 and over 84.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 38.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 37.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 44.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 53.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 76.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 76.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 78.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 72.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 58.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 59.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 56.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 56.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 29.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 26.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 39.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 51.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 21.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 18.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 31.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 42.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 31.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 30.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 36.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 44.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 60.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 57.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 75.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 82.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 24.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 21.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 40.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 56.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 6 % of companies that had personnel specialised in ICT Total 27.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 6 % of companies that had personnel specialised in ICT 10 to 49 23.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 6 % of companies that had personnel specialised in ICT 50 to 249 48.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 6 % of companies that had personnel specialised in ICT 250 and over 67.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 8.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 6.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 17.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 29.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 29.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 31.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 27.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 20.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 19.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 17.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 31.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 44.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 50.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 44.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 66.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 76.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 88.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 88.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 88.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 89.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 27.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 36.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 33.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 24.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 12.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 12.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 9.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 14.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 99.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 99.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 99.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 99.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 99.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 94.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 95.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 92.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 94.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 21.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 17.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 37.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 55.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 7.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 6.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 12.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 31.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 67.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 65.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 81.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 91.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 50.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 46.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 65.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 82.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 59.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 56.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 72.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 84.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 31.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 30.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 38.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 53.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 57.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 59.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 53.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 40.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 28.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 28.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 28.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 28.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 8.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 7.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 11.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 14.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 5.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 5.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 7.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 16.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 96.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 96.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 98.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 98.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 90.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 90.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 93.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 92.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 47.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 43.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 62.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 73.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 53.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 51.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 61.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 70.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 54.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 53.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 58.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 69.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 92.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 92.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 92.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 92.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 50.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 46.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 68.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 85.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 39.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 35.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 59.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 77.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 45.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 41.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 63.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 80.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 44.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 40.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 61.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 73.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 47.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 43.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 67.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 83.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 28.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 24.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 45.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 65.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 29.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 25.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 44.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 62.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 24.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 24.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 27.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 26.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 23.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 23.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 23.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 18.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 9.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 9.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 11.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 11.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 15.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 15.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 16.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 12.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 11.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 11.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 10.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 10.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 41.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 43.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 29.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 18.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 85.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 83.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 94.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 98.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 76.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 73.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 89.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 95.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 73.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 70.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 86.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 95.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 61.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 58.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 79.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 90.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 65.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 62.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 81.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 89.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 60.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 56.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 76.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 84.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 44.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 40.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 62.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 79.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 14.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 12.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 19.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 34.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 4.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 4.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 6.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 14.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 1.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 1.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 4.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18 % of companies with an Internet connection and a website (3) Total 71.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18 % of companies with an Internet connection and a website (3) 10 to 49 68.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18 % of companies with an Internet connection and a website (3) 50 to 249 87.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18 % of companies with an Internet connection and a website (3) 250 and over 93.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.1 Services available on the website: Company introduction (4) Total 92.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.1 Services available on the website: Company introduction (4) 10 to 49 92.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.1 Services available on the website: Company introduction (4) 50 to 249 95.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.1 Services available on the website: Company introduction (4) 250 and over 98.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 66.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 65.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 71.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 80.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 59.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 60.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 56.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 57.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 9.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 8.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 10.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 13.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 22.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 21.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 24.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 27.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.6 Services available on the website: Online payments (4) Total 13.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.6 Services available on the website: Online payments (4) 10 to 49 13.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.6 Services available on the website: Online payments (4) 50 to 249 15.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.6 Services available on the website: Online payments (4) 250 and over 21.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.7 Services available on the website: Online order tracking (4) Total 16.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.7 Services available on the website: Online order tracking (4) 10 to 49 15.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.7 Services available on the website: Online order tracking (4) 50 to 249 18.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.7 Services available on the website: Online order tracking (4) 250 and over 21.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.8 Services available on the website: Website personalisation for regular users (4) Total 10.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 9.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 11.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 16.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 26.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 21.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 42.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 65.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 71.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 68.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 85.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 94.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 28.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 28.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 30.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 40.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 96.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 95.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 98.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 98.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 50.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 48.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 59.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 72.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 77.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 77.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 77.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 82.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 60.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 61.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 53.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 53.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 56.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 56.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 57.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 55.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 71.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 69.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 82.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 86.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 24.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 23.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 31.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 36.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 22.1 % of companies that regularly shared information with their suppliers(9) Total 85.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 86.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 78.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 81.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 22.2 % of companies that regularly shared information with their clients(9) Total 64.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 62.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 73.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 77.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 81.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 81.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 82.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 81.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 66.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 64.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 72.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 83.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 30.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 29.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 36.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 43.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 35.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 33.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 42.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 52.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 27.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 25.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 37.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 40.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 30.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 28.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 36.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 41.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 34.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 33.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 39.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 47.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 36.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 34.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 45.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 57.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 24.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 21.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 39.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 53.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 27 % of companies that had some computer application for managing client information (CRM tools) Total 35.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 33.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 45.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 55.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 35.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 33.1 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 45.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 54.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 27.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 25.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 36.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 47.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 29 % of companies that used online social networks for work reasons Total 22.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 29 % of companies that used online social networks for work reasons 10 to 49 20.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 29 % of companies that used online social networks for work reasons 50 to 249 33.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 29 % of companies that used online social networks for work reasons 250 and over 40.8 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 32.0 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 27.6 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 44.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 53.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 86.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 86.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 87.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 87.5 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 39.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 38.7 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 42.2 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 45.4 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 74.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 76.3 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 70.9 3. Total for Services (CNAE 45-82, excluding CNAE 56: food and beverages services, CNAE 75 and financial services) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 67.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.1 % of companies that had computers Total 99.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.1 % of companies that had computers 10 to 49 99.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.1 % of companies that had computers 50 to 249 100.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.1 % of companies that had computers 250 and over 100.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.2 % of companies that had a Local Area Network (LAN) Total 91.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 90.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 98.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 98.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.3 % of companies that had a 'wireless' Local Area Network Total 54.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 52.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 70.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 78.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.4 % of companies that had an Internet connection Total 98.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.4 % of companies that had an Internet connection 10 to 49 98.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.4 % of companies that had an Internet connection 50 to 249 99.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.4 % of companies that had an Internet connection 250 and over 99.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.5 % of companies that had Mobile telephones Total 94.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.5 % of companies that had Mobile telephones 10 to 49 93.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.5 % of companies that had Mobile telephones 50 to 249 98.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.5 % of companies that had Mobile telephones 250 and over 98.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 49.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 49.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 51.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 66.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.7 % of companies that had electronic mail (e-mail) Total 97.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 97.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 99.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 1.7 % of companies that had electronic mail (e-mail) 250 and over 99.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 2.1 % of personnel that uses computers at least once a week Total 71.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 2.1 % of personnel that uses computers at least once a week 10 to 49 68.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 2.1 % of personnel that uses computers at least once a week 50 to 249 66.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 2.1 % of personnel that uses computers at least once a week 250 and over 76.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 59.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 58.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 56.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 61.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 14.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 14.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 18.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 12.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3 % of companies that used some type of open source software Total 82.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3 % of companies that used some type of open source software 10 to 49 81.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3 % of companies that used some type of open source software 50 to 249 83.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3 % of companies that used some type of open source software 250 and over 84.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 36.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 35.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 43.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 51.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 75.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 74.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 79.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 70.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 57.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 57.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 57.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 60.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 24.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 23.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 36.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 46.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 18.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 16.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 29.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 42.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 28.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 27.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 36.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 40.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 61.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 59.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 81.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 80.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 25.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 22.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 43.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 58.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 6 % of companies that had personnel specialised in ICT Total 24.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 6 % of companies that had personnel specialised in ICT 10 to 49 21.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 6 % of companies that had personnel specialised in ICT 50 to 249 49.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 6 % of companies that had personnel specialised in ICT 250 and over 71.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 5.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 3.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 10.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 24.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 29.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 30.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 23.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 29.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 17.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 15.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 31.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 45.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 40.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 33.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 62.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 77.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 90.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 89.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 91.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 89.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 22.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 36.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 32.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 17.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 13.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 14.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 9.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 17.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 99.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 99.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 99.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 99.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 100.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 95.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 95.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 92.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 96.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 17.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 14.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 37.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 53.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 6.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 5.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 10.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 31.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 65.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 63.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 83.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 92.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 47.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 44.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 69.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 82.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 57.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 55.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 72.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 83.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 31.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 30.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 37.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 52.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 62.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 63.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 56.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 46.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 25.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 25.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 28.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 29.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 6.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 6.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 9.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 10.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 4.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 4.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 6.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 13.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 95.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 94.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 98.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 97.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 91.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 91.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 96.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 93.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 41.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 38.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 63.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 66.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 55.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 54.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 66.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 75.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 56.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 55.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 59.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 69.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 91.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 91.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 92.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 92.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 50.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 47.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 72.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 86.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 39.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 35.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 64.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 78.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 44.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 41.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 67.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 80.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 42.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 39.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 61.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 74.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 47.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 43.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 70.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 84.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 26.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 23.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 48.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 67.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 32.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 29.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 52.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 66.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 24.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 23.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 31.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 26.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 22.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 22.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 21.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 20.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 9.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 9.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 10.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 13.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 17.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 17.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 16.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 10.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 12.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 12.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 12.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 9.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 41.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 43.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 27.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 17.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 80.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 78.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 95.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 99.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 70.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 67.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 90.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 94.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 67.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 64.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 86.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 95.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 58.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 54.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 79.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 90.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 60.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 57.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 82.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 89.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 55.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 52.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 77.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 85.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 35.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 32.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 57.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 76.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 10.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 9.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 13.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 26.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 3.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 3.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 2.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 9.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 0.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 0.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 2.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18 % of companies with an Internet connection and a website (3) Total 68.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18 % of companies with an Internet connection and a website (3) 10 to 49 65.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18 % of companies with an Internet connection and a website (3) 50 to 249 86.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18 % of companies with an Internet connection and a website (3) 250 and over 92.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.1 Services available on the website: Company introduction (4) Total 91.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.1 Services available on the website: Company introduction (4) 10 to 49 90.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.1 Services available on the website: Company introduction (4) 50 to 249 94.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.1 Services available on the website: Company introduction (4) 250 and over 97.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 63.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 62.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 69.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 80.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 67.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 68.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 65.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 71.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 8.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 8.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 9.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 10.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 21.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 20.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 24.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 37.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.6 Services available on the website: Online payments (4) Total 11.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.6 Services available on the website: Online payments (4) 10 to 49 10.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.6 Services available on the website: Online payments (4) 50 to 249 15.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.6 Services available on the website: Online payments (4) 250 and over 27.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.7 Services available on the website: Online order tracking (4) Total 16.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.7 Services available on the website: Online order tracking (4) 10 to 49 15.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.7 Services available on the website: Online order tracking (4) 50 to 249 18.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.7 Services available on the website: Online order tracking (4) 250 and over 31.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.8 Services available on the website: Website personalisation for regular users (4) Total 9.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 8.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 8.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 19.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 17.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 14.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 34.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 60.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 65.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 62.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 86.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 93.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 29.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 28.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 29.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 41.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 96.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 95.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 98.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 99.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 52.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 50.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 67.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 78.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 74.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 75.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 73.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 79.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 68.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 69.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 64.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 64.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 67.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 66.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 69.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 77.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 65.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 62.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 79.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 81.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 30.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 29.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 39.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 51.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 22.1 % of companies that regularly shared information with their suppliers(9) Total 90.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 91.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 83.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 88.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 22.2 % of companies that regularly shared information with their clients(9) Total 48.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 45.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 61.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 68.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 79.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 79.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 79.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 73.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 64.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 62.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 72.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 90.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 46.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 44.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 58.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 73.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 38.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 36.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 50.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 65.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 26.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 24.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 40.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 48.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 40.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 37.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 56.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 69.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 51.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 49.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 62.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 77.3 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 38.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 36.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 51.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 68.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 31.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 28.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 50.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 67.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 27 % of companies that had some computer application for managing client information (CRM tools) Total 40.7 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 39.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 50.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 57.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 40.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 39.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 50.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 57.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 33.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 32.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 43.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 50.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 29 % of companies that used online social networks for work reasons Total 18.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 29 % of companies that used online social networks for work reasons 10 to 49 16.2 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 29 % of companies that used online social networks for work reasons 50 to 249 31.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 29 % of companies that used online social networks for work reasons 250 and over 42.0 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 23.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 19.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 34.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 47.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 86.5 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 85.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 89.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 91.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 35.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 35.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 32.9 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 38.6 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 74.1 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 75.4 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 68.8 3.1. Sale and repair of motor vehicles wholesale trade retail trade (CNAE 45-47) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 72.1 3.2. Transport and storage (CNAE 49-53) 1.1 % of companies that had computers Total 98.5 3.2. Transport and storage (CNAE 49-53) 1.1 % of companies that had computers 10 to 49 98.3 3.2. Transport and storage (CNAE 49-53) 1.1 % of companies that had computers 50 to 249 99.1 3.2. Transport and storage (CNAE 49-53) 1.1 % of companies that had computers 250 and over 100.0 3.2. Transport and storage (CNAE 49-53) 1.2 % of companies that had a Local Area Network (LAN) Total 84.8 3.2. Transport and storage (CNAE 49-53) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 82.9 3.2. Transport and storage (CNAE 49-53) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 94.8 3.2. Transport and storage (CNAE 49-53) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 97.8 3.2. Transport and storage (CNAE 49-53) 1.3 % of companies that had a 'wireless' Local Area Network Total 47.7 3.2. Transport and storage (CNAE 49-53) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 45.1 3.2. Transport and storage (CNAE 49-53) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 58.5 3.2. Transport and storage (CNAE 49-53) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 86.3 3.2. Transport and storage (CNAE 49-53) 1.4 % of companies that had an Internet connection Total 97.4 3.2. Transport and storage (CNAE 49-53) 1.4 % of companies that had an Internet connection 10 to 49 97.1 3.2. Transport and storage (CNAE 49-53) 1.4 % of companies that had an Internet connection 50 to 249 98.6 3.2. Transport and storage (CNAE 49-53) 1.4 % of companies that had an Internet connection 250 and over 100.0 3.2. Transport and storage (CNAE 49-53) 1.5 % of companies that had Mobile telephones Total 95.5 3.2. Transport and storage (CNAE 49-53) 1.5 % of companies that had Mobile telephones 10 to 49 95.1 3.2. Transport and storage (CNAE 49-53) 1.5 % of companies that had Mobile telephones 50 to 249 97.6 3.2. Transport and storage (CNAE 49-53) 1.5 % of companies that had Mobile telephones 250 and over 99.5 3.2. Transport and storage (CNAE 49-53) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 42.8 3.2. Transport and storage (CNAE 49-53) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 41.1 3.2. Transport and storage (CNAE 49-53) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 50.8 3.2. Transport and storage (CNAE 49-53) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 60.1 3.2. Transport and storage (CNAE 49-53) 1.7 % of companies that had electronic mail (e-mail) Total 96.5 3.2. Transport and storage (CNAE 49-53) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 96.2 3.2. Transport and storage (CNAE 49-53) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 98.0 3.2. Transport and storage (CNAE 49-53) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 3.2. Transport and storage (CNAE 49-53) 2.1 % of personnel that uses computers at least once a week Total 57.7 3.2. Transport and storage (CNAE 49-53) 2.1 % of personnel that uses computers at least once a week 10 to 49 39.6 3.2. Transport and storage (CNAE 49-53) 2.1 % of personnel that uses computers at least once a week 50 to 249 53.0 3.2. Transport and storage (CNAE 49-53) 2.1 % of personnel that uses computers at least once a week 250 and over 70.3 3.2. Transport and storage (CNAE 49-53) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 39.6 3.2. Transport and storage (CNAE 49-53) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 34.9 3.2. Transport and storage (CNAE 49-53) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 46.5 3.2. Transport and storage (CNAE 49-53) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 39.5 3.2. Transport and storage (CNAE 49-53) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 10.8 3.2. Transport and storage (CNAE 49-53) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 10.1 3.2. Transport and storage (CNAE 49-53) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 14.7 3.2. Transport and storage (CNAE 49-53) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 9.6 3.2. Transport and storage (CNAE 49-53) 3 % of companies that used some type of open source software Total 82.9 3.2. Transport and storage (CNAE 49-53) 3 % of companies that used some type of open source software 10 to 49 82.5 3.2. Transport and storage (CNAE 49-53) 3 % of companies that used some type of open source software 50 to 249 84.6 3.2. Transport and storage (CNAE 49-53) 3 % of companies that used some type of open source software 250 and over 91.1 3.2. Transport and storage (CNAE 49-53) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 36.2 3.2. Transport and storage (CNAE 49-53) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 35.1 3.2. Transport and storage (CNAE 49-53) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 39.0 3.2. Transport and storage (CNAE 49-53) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 61.8 3.2. Transport and storage (CNAE 49-53) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 73.6 3.2. Transport and storage (CNAE 49-53) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 73.0 3.2. Transport and storage (CNAE 49-53) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 77.2 3.2. Transport and storage (CNAE 49-53) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 77.7 3.2. Transport and storage (CNAE 49-53) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 58.2 3.2. Transport and storage (CNAE 49-53) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 59.2 3.2. Transport and storage (CNAE 49-53) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 52.3 3.2. Transport and storage (CNAE 49-53) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 55.0 3.2. Transport and storage (CNAE 49-53) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 25.2 3.2. Transport and storage (CNAE 49-53) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 22.6 3.2. Transport and storage (CNAE 49-53) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 36.0 3.2. Transport and storage (CNAE 49-53) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 62.6 3.2. Transport and storage (CNAE 49-53) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 17.8 3.2. Transport and storage (CNAE 49-53) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 14.9 3.2. Transport and storage (CNAE 49-53) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 30.7 3.2. Transport and storage (CNAE 49-53) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 51.8 3.2. Transport and storage (CNAE 49-53) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 30.6 3.2. Transport and storage (CNAE 49-53) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 30.4 3.2. Transport and storage (CNAE 49-53) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 28.8 3.2. Transport and storage (CNAE 49-53) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 51.3 3.2. Transport and storage (CNAE 49-53) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 48.6 3.2. Transport and storage (CNAE 49-53) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 44.0 3.2. Transport and storage (CNAE 49-53) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 72.2 3.2. Transport and storage (CNAE 49-53) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 89.7 3.2. Transport and storage (CNAE 49-53) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 16.3 3.2. Transport and storage (CNAE 49-53) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 13.0 3.2. Transport and storage (CNAE 49-53) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 31.2 3.2. Transport and storage (CNAE 49-53) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 53.8 3.2. Transport and storage (CNAE 49-53) 6 % of companies that had personnel specialised in ICT Total 18.9 3.2. Transport and storage (CNAE 49-53) 6 % of companies that had personnel specialised in ICT 10 to 49 13.6 3.2. Transport and storage (CNAE 49-53) 6 % of companies that had personnel specialised in ICT 50 to 249 43.0 3.2. Transport and storage (CNAE 49-53) 6 % of companies that had personnel specialised in ICT 250 and over 78.0 3.2. Transport and storage (CNAE 49-53) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 4.7 3.2. Transport and storage (CNAE 49-53) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 2.6 3.2. Transport and storage (CNAE 49-53) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 13.2 3.2. Transport and storage (CNAE 49-53) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 31.9 3.2. Transport and storage (CNAE 49-53) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 19.2 3.2. Transport and storage (CNAE 49-53) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 25.8 3.2. Transport and storage (CNAE 49-53) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 13.1 3.2. Transport and storage (CNAE 49-53) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 13.1 3.2. Transport and storage (CNAE 49-53) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 14.2 3.2. Transport and storage (CNAE 49-53) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 11.1 3.2. Transport and storage (CNAE 49-53) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 29.2 3.2. Transport and storage (CNAE 49-53) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 44.7 3.2. Transport and storage (CNAE 49-53) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 32.6 3.2. Transport and storage (CNAE 49-53) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 17.2 3.2. Transport and storage (CNAE 49-53) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 58.5 3.2. Transport and storage (CNAE 49-53) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 79.1 3.2. Transport and storage (CNAE 49-53) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 95.9 3.2. Transport and storage (CNAE 49-53) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 99.6 3.2. Transport and storage (CNAE 49-53) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 88.8 3.2. Transport and storage (CNAE 49-53) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 88.0 3.2. Transport and storage (CNAE 49-53) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 32.0 3.2. Transport and storage (CNAE 49-53) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 29.9 3.2. Transport and storage (CNAE 49-53) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 26.4 3.2. Transport and storage (CNAE 49-53) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 33.2 3.2. Transport and storage (CNAE 49-53) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 11.8 3.2. Transport and storage (CNAE 49-53) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 11.8 3.2. Transport and storage (CNAE 49-53) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 11.5 3.2. Transport and storage (CNAE 49-53) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 12.2 3.2. Transport and storage (CNAE 49-53) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 99.9 3.2. Transport and storage (CNAE 49-53) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.9 3.2. Transport and storage (CNAE 49-53) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 3.2. Transport and storage (CNAE 49-53) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.2. Transport and storage (CNAE 49-53) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 98.9 3.2. Transport and storage (CNAE 49-53) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 98.8 3.2. Transport and storage (CNAE 49-53) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 99.4 3.2. Transport and storage (CNAE 49-53) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 100.0 3.2. Transport and storage (CNAE 49-53) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 96.9 3.2. Transport and storage (CNAE 49-53) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 97.2 3.2. Transport and storage (CNAE 49-53) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 95.1 3.2. Transport and storage (CNAE 49-53) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 97.0 3.2. Transport and storage (CNAE 49-53) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 15.7 3.2. Transport and storage (CNAE 49-53) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 12.4 3.2. Transport and storage (CNAE 49-53) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 28.6 3.2. Transport and storage (CNAE 49-53) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 61.0 3.2. Transport and storage (CNAE 49-53) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 7.8 3.2. Transport and storage (CNAE 49-53) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 5.3 3.2. Transport and storage (CNAE 49-53) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 19.4 3.2. Transport and storage (CNAE 49-53) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 34.9 3.2. Transport and storage (CNAE 49-53) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 66.1 3.2. Transport and storage (CNAE 49-53) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 63.0 3.2. Transport and storage (CNAE 49-53) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 80.5 3.2. Transport and storage (CNAE 49-53) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 96.3 3.2. Transport and storage (CNAE 49-53) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 47.7 3.2. Transport and storage (CNAE 49-53) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 43.8 3.2. Transport and storage (CNAE 49-53) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 65.4 3.2. Transport and storage (CNAE 49-53) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 90.5 3.2. Transport and storage (CNAE 49-53) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 58.0 3.2. Transport and storage (CNAE 49-53) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 54.7 3.2. Transport and storage (CNAE 49-53) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 73.9 3.2. Transport and storage (CNAE 49-53) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 87.7 3.2. Transport and storage (CNAE 49-53) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 32.8 3.2. Transport and storage (CNAE 49-53) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 29.8 3.2. Transport and storage (CNAE 49-53) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 47.0 3.2. Transport and storage (CNAE 49-53) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 63.1 3.2. Transport and storage (CNAE 49-53) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.1 3.2. Transport and storage (CNAE 49-53) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.1 3.2. Transport and storage (CNAE 49-53) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.0 3.2. Transport and storage (CNAE 49-53) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 3.2. Transport and storage (CNAE 49-53) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 63.4 3.2. Transport and storage (CNAE 49-53) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 63.8 3.2. Transport and storage (CNAE 49-53) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 63.2 3.2. Transport and storage (CNAE 49-53) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 48.1 3.2. Transport and storage (CNAE 49-53) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 27.2 3.2. Transport and storage (CNAE 49-53) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 27.4 3.2. Transport and storage (CNAE 49-53) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 26.1 3.2. Transport and storage (CNAE 49-53) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 23.8 3.2. Transport and storage (CNAE 49-53) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 6.0 3.2. Transport and storage (CNAE 49-53) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 5.5 3.2. Transport and storage (CNAE 49-53) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 7.6 3.2. Transport and storage (CNAE 49-53) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 16.0 3.2. Transport and storage (CNAE 49-53) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 3.3 3.2. Transport and storage (CNAE 49-53) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 3.1 3.2. Transport and storage (CNAE 49-53) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 3.1 3.2. Transport and storage (CNAE 49-53) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 12.1 3.2. Transport and storage (CNAE 49-53) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 96.3 3.2. Transport and storage (CNAE 49-53) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 96.1 3.2. Transport and storage (CNAE 49-53) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 96.6 3.2. Transport and storage (CNAE 49-53) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 100.0 3.2. Transport and storage (CNAE 49-53) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 89.3 3.2. Transport and storage (CNAE 49-53) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 88.3 3.2. Transport and storage (CNAE 49-53) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 94.5 3.2. Transport and storage (CNAE 49-53) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 96.0 3.2. Transport and storage (CNAE 49-53) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 40.4 3.2. Transport and storage (CNAE 49-53) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 36.9 3.2. Transport and storage (CNAE 49-53) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 56.1 3.2. Transport and storage (CNAE 49-53) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 81.0 3.2. Transport and storage (CNAE 49-53) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 43.3 3.2. Transport and storage (CNAE 49-53) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 41.5 3.2. Transport and storage (CNAE 49-53) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 49.9 3.2. Transport and storage (CNAE 49-53) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 70.1 3.2. Transport and storage (CNAE 49-53) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 48.9 3.2. Transport and storage (CNAE 49-53) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 47.3 3.2. Transport and storage (CNAE 49-53) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 54.7 3.2. Transport and storage (CNAE 49-53) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 75.3 3.2. Transport and storage (CNAE 49-53) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 92.3 3.2. Transport and storage (CNAE 49-53) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 93.0 3.2. Transport and storage (CNAE 49-53) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 86.6 3.2. Transport and storage (CNAE 49-53) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 96.3 3.2. Transport and storage (CNAE 49-53) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 44.8 3.2. Transport and storage (CNAE 49-53) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 40.0 3.2. Transport and storage (CNAE 49-53) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 68.8 3.2. Transport and storage (CNAE 49-53) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 88.0 3.2. Transport and storage (CNAE 49-53) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 31.0 3.2. Transport and storage (CNAE 49-53) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 25.9 3.2. Transport and storage (CNAE 49-53) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 55.5 3.2. Transport and storage (CNAE 49-53) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 80.2 3.2. Transport and storage (CNAE 49-53) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 42.6 3.2. Transport and storage (CNAE 49-53) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 38.2 3.2. Transport and storage (CNAE 49-53) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 64.8 3.2. Transport and storage (CNAE 49-53) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 82.4 3.2. Transport and storage (CNAE 49-53) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 39.1 3.2. Transport and storage (CNAE 49-53) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 34.5 3.2. Transport and storage (CNAE 49-53) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 63.6 3.2. Transport and storage (CNAE 49-53) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 73.3 3.2. Transport and storage (CNAE 49-53) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 41.5 3.2. Transport and storage (CNAE 49-53) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 36.1 3.2. Transport and storage (CNAE 49-53) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 68.7 3.2. Transport and storage (CNAE 49-53) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 88.0 3.2. Transport and storage (CNAE 49-53) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 23.9 3.2. Transport and storage (CNAE 49-53) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 19.0 3.2. Transport and storage (CNAE 49-53) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 48.2 3.2. Transport and storage (CNAE 49-53) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 72.1 3.2. Transport and storage (CNAE 49-53) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 23.1 3.2. Transport and storage (CNAE 49-53) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 19.1 3.2. Transport and storage (CNAE 49-53) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 42.3 3.2. Transport and storage (CNAE 49-53) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 67.4 3.2. Transport and storage (CNAE 49-53) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 25.1 3.2. Transport and storage (CNAE 49-53) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 24.6 3.2. Transport and storage (CNAE 49-53) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 29.4 3.2. Transport and storage (CNAE 49-53) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 21.1 3.2. Transport and storage (CNAE 49-53) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 28.9 3.2. Transport and storage (CNAE 49-53) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 30.4 3.2. Transport and storage (CNAE 49-53) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 21.3 3.2. Transport and storage (CNAE 49-53) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 17.3 3.2. Transport and storage (CNAE 49-53) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 11.8 3.2. Transport and storage (CNAE 49-53) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 12.0 3.2. Transport and storage (CNAE 49-53) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 11.3 3.2. Transport and storage (CNAE 49-53) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 7.5 3.2. Transport and storage (CNAE 49-53) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 15.7 3.2. Transport and storage (CNAE 49-53) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 15.9 3.2. Transport and storage (CNAE 49-53) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 16.0 3.2. Transport and storage (CNAE 49-53) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 6.5 3.2. Transport and storage (CNAE 49-53) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 14.9 3.2. Transport and storage (CNAE 49-53) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 15.8 3.2. Transport and storage (CNAE 49-53) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 10.9 3.2. Transport and storage (CNAE 49-53) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 4.6 3.2. Transport and storage (CNAE 49-53) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 45.5 3.2. Transport and storage (CNAE 49-53) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 48.8 3.2. Transport and storage (CNAE 49-53) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 29.2 3.2. Transport and storage (CNAE 49-53) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 17.1 3.2. Transport and storage (CNAE 49-53) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 90.9 3.2. Transport and storage (CNAE 49-53) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 89.8 3.2. Transport and storage (CNAE 49-53) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 96.9 3.2. Transport and storage (CNAE 49-53) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 97.2 3.2. Transport and storage (CNAE 49-53) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 80.4 3.2. Transport and storage (CNAE 49-53) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 78.7 3.2. Transport and storage (CNAE 49-53) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 89.2 3.2. Transport and storage (CNAE 49-53) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 95.6 3.2. Transport and storage (CNAE 49-53) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 79.7 3.2. Transport and storage (CNAE 49-53) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 77.9 3.2. Transport and storage (CNAE 49-53) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 89.2 3.2. Transport and storage (CNAE 49-53) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 95.1 3.2. Transport and storage (CNAE 49-53) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 62.1 3.2. Transport and storage (CNAE 49-53) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 58.7 3.2. Transport and storage (CNAE 49-53) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 79.2 3.2. Transport and storage (CNAE 49-53) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 91.0 3.2. Transport and storage (CNAE 49-53) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 68.0 3.2. Transport and storage (CNAE 49-53) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 64.9 3.2. Transport and storage (CNAE 49-53) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 84.6 3.2. Transport and storage (CNAE 49-53) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 86.3 3.2. Transport and storage (CNAE 49-53) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 60.0 3.2. Transport and storage (CNAE 49-53) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 56.4 3.2. Transport and storage (CNAE 49-53) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 79.6 3.2. Transport and storage (CNAE 49-53) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 80.9 3.2. Transport and storage (CNAE 49-53) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 44.6 3.2. Transport and storage (CNAE 49-53) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 39.8 3.2. Transport and storage (CNAE 49-53) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 69.9 3.2. Transport and storage (CNAE 49-53) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 78.3 3.2. Transport and storage (CNAE 49-53) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 12.3 3.2. Transport and storage (CNAE 49-53) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 11.3 3.2. Transport and storage (CNAE 49-53) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 15.3 3.2. Transport and storage (CNAE 49-53) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 30.3 3.2. Transport and storage (CNAE 49-53) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 3.9 3.2. Transport and storage (CNAE 49-53) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 3.4 3.2. Transport and storage (CNAE 49-53) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 5.5 3.2. Transport and storage (CNAE 49-53) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 12.0 3.2. Transport and storage (CNAE 49-53) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 0.7 3.2. Transport and storage (CNAE 49-53) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.4 3.2. Transport and storage (CNAE 49-53) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 1.5 3.2. Transport and storage (CNAE 49-53) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 7.0 3.2. Transport and storage (CNAE 49-53) 18 % of companies with an Internet connection and a website (3) Total 59.5 3.2. Transport and storage (CNAE 49-53) 18 % of companies with an Internet connection and a website (3) 10 to 49 54.4 3.2. Transport and storage (CNAE 49-53) 18 % of companies with an Internet connection and a website (3) 50 to 249 86.0 3.2. Transport and storage (CNAE 49-53) 18 % of companies with an Internet connection and a website (3) 250 and over 95.9 3.2. Transport and storage (CNAE 49-53) 18.1 Services available on the website: Company introduction (4) Total 91.0 3.2. Transport and storage (CNAE 49-53) 18.1 Services available on the website: Company introduction (4) 10 to 49 89.9 3.2. Transport and storage (CNAE 49-53) 18.1 Services available on the website: Company introduction (4) 50 to 249 93.6 3.2. Transport and storage (CNAE 49-53) 18.1 Services available on the website: Company introduction (4) 250 and over 100.0 3.2. Transport and storage (CNAE 49-53) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 59.6 3.2. Transport and storage (CNAE 49-53) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 55.7 3.2. Transport and storage (CNAE 49-53) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 70.1 3.2. Transport and storage (CNAE 49-53) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 87.7 3.2. Transport and storage (CNAE 49-53) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 39.7 3.2. Transport and storage (CNAE 49-53) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 38.5 3.2. Transport and storage (CNAE 49-53) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 40.3 3.2. Transport and storage (CNAE 49-53) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 62.3 3.2. Transport and storage (CNAE 49-53) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 9.0 3.2. Transport and storage (CNAE 49-53) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 7.8 3.2. Transport and storage (CNAE 49-53) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 11.8 3.2. Transport and storage (CNAE 49-53) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 20.1 3.2. Transport and storage (CNAE 49-53) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 17.0 3.2. Transport and storage (CNAE 49-53) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 13.6 3.2. Transport and storage (CNAE 49-53) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 27.6 3.2. Transport and storage (CNAE 49-53) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 31.6 3.2. Transport and storage (CNAE 49-53) 18.6 Services available on the website: Online payments (4) Total 8.0 3.2. Transport and storage (CNAE 49-53) 18.6 Services available on the website: Online payments (4) 10 to 49 6.3 3.2. Transport and storage (CNAE 49-53) 18.6 Services available on the website: Online payments (4) 50 to 249 12.3 3.2. Transport and storage (CNAE 49-53) 18.6 Services available on the website: Online payments (4) 250 and over 23.5 3.2. Transport and storage (CNAE 49-53) 18.7 Services available on the website: Online order tracking (4) Total 28.2 3.2. Transport and storage (CNAE 49-53) 18.7 Services available on the website: Online order tracking (4) 10 to 49 23.5 3.2. Transport and storage (CNAE 49-53) 18.7 Services available on the website: Online order tracking (4) 50 to 249 45.8 3.2. Transport and storage (CNAE 49-53) 18.7 Services available on the website: Online order tracking (4) 250 and over 37.6 3.2. Transport and storage (CNAE 49-53) 18.8 Services available on the website: Website personalisation for regular users (4) Total 12.3 3.2. Transport and storage (CNAE 49-53) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 8.5 3.2. Transport and storage (CNAE 49-53) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 26.0 3.2. Transport and storage (CNAE 49-53) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 20.3 3.2. Transport and storage (CNAE 49-53) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 24.8 3.2. Transport and storage (CNAE 49-53) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 20.0 3.2. Transport and storage (CNAE 49-53) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 36.4 3.2. Transport and storage (CNAE 49-53) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 64.1 3.2. Transport and storage (CNAE 49-53) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 77.7 3.2. Transport and storage (CNAE 49-53) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 75.3 3.2. Transport and storage (CNAE 49-53) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 89.6 3.2. Transport and storage (CNAE 49-53) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 94.8 3.2. Transport and storage (CNAE 49-53) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 23.1 3.2. Transport and storage (CNAE 49-53) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 21.5 3.2. Transport and storage (CNAE 49-53) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 30.0 3.2. Transport and storage (CNAE 49-53) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 31.9 3.2. Transport and storage (CNAE 49-53) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 98.2 3.2. Transport and storage (CNAE 49-53) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 98.2 3.2. Transport and storage (CNAE 49-53) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 98.3 3.2. Transport and storage (CNAE 49-53) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 98.7 3.2. Transport and storage (CNAE 49-53) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 49.1 3.2. Transport and storage (CNAE 49-53) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 45.9 3.2. Transport and storage (CNAE 49-53) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 64.6 3.2. Transport and storage (CNAE 49-53) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 83.3 3.2. Transport and storage (CNAE 49-53) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 75.9 3.2. Transport and storage (CNAE 49-53) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 75.8 3.2. Transport and storage (CNAE 49-53) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 74.8 3.2. Transport and storage (CNAE 49-53) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 81.6 3.2. Transport and storage (CNAE 49-53) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 57.6 3.2. Transport and storage (CNAE 49-53) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 61.2 3.2. Transport and storage (CNAE 49-53) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 43.0 3.2. Transport and storage (CNAE 49-53) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 49.9 3.2. Transport and storage (CNAE 49-53) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 74.5 3.2. Transport and storage (CNAE 49-53) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 74.7 3.2. Transport and storage (CNAE 49-53) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 76.1 3.2. Transport and storage (CNAE 49-53) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 61.7 3.2. Transport and storage (CNAE 49-53) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 76.0 3.2. Transport and storage (CNAE 49-53) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 73.7 3.2. Transport and storage (CNAE 49-53) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 84.6 3.2. Transport and storage (CNAE 49-53) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 83.7 3.2. Transport and storage (CNAE 49-53) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 22.6 3.2. Transport and storage (CNAE 49-53) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 18.8 3.2. Transport and storage (CNAE 49-53) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 42.8 3.2. Transport and storage (CNAE 49-53) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 45.7 3.2. Transport and storage (CNAE 49-53) 22.1 % of companies that regularly shared information with their suppliers(9) Total 71.7 3.2. Transport and storage (CNAE 49-53) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 75.3 3.2. Transport and storage (CNAE 49-53) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 61.4 3.2. Transport and storage (CNAE 49-53) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 71.9 3.2. Transport and storage (CNAE 49-53) 22.2 % of companies that regularly shared information with their clients(9) Total 90.4 3.2. Transport and storage (CNAE 49-53) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 91.1 3.2. Transport and storage (CNAE 49-53) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 89.4 3.2. Transport and storage (CNAE 49-53) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 86.2 3.2. Transport and storage (CNAE 49-53) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 79.2 3.2. Transport and storage (CNAE 49-53) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 79.3 3.2. Transport and storage (CNAE 49-53) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 77.6 3.2. Transport and storage (CNAE 49-53) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 85.8 3.2. Transport and storage (CNAE 49-53) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 71.6 3.2. Transport and storage (CNAE 49-53) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 68.2 3.2. Transport and storage (CNAE 49-53) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 79.9 3.2. Transport and storage (CNAE 49-53) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 81.3 3.2. Transport and storage (CNAE 49-53) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 22.6 3.2. Transport and storage (CNAE 49-53) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 21.3 3.2. Transport and storage (CNAE 49-53) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 27.9 3.2. Transport and storage (CNAE 49-53) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 40.9 3.2. Transport and storage (CNAE 49-53) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 33.3 3.2. Transport and storage (CNAE 49-53) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 32.2 3.2. Transport and storage (CNAE 49-53) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 38.4 3.2. Transport and storage (CNAE 49-53) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 47.4 3.2. Transport and storage (CNAE 49-53) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 30.1 3.2. Transport and storage (CNAE 49-53) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 27.4 3.2. Transport and storage (CNAE 49-53) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 44.7 3.2. Transport and storage (CNAE 49-53) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 44.7 3.2. Transport and storage (CNAE 49-53) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 35.5 3.2. Transport and storage (CNAE 49-53) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 33.4 3.2. Transport and storage (CNAE 49-53) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 46.4 3.2. Transport and storage (CNAE 49-53) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 49.9 3.2. Transport and storage (CNAE 49-53) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 25.9 3.2. Transport and storage (CNAE 49-53) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 24.5 3.2. Transport and storage (CNAE 49-53) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 30.9 3.2. Transport and storage (CNAE 49-53) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 48.4 3.2. Transport and storage (CNAE 49-53) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 34.9 3.2. Transport and storage (CNAE 49-53) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 33.3 3.2. Transport and storage (CNAE 49-53) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 42.2 3.2. Transport and storage (CNAE 49-53) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 53.2 3.2. Transport and storage (CNAE 49-53) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 17.2 3.2. Transport and storage (CNAE 49-53) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 13.3 3.2. Transport and storage (CNAE 49-53) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 36.0 3.2. Transport and storage (CNAE 49-53) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 56.2 3.2. Transport and storage (CNAE 49-53) 27 % of companies that had some computer application for managing client information (CRM tools) Total 26.1 3.2. Transport and storage (CNAE 49-53) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 23.0 3.2. Transport and storage (CNAE 49-53) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 42.8 3.2. Transport and storage (CNAE 49-53) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 45.6 3.2. Transport and storage (CNAE 49-53) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 26.1 3.2. Transport and storage (CNAE 49-53) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 23.0 3.2. Transport and storage (CNAE 49-53) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 42.8 3.2. Transport and storage (CNAE 49-53) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 45.6 3.2. Transport and storage (CNAE 49-53) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 17.3 3.2. Transport and storage (CNAE 49-53) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 14.3 3.2. Transport and storage (CNAE 49-53) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 33.8 3.2. Transport and storage (CNAE 49-53) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 37.1 3.2. Transport and storage (CNAE 49-53) 29 % of companies that used online social networks for work reasons Total 10.7 3.2. Transport and storage (CNAE 49-53) 29 % of companies that used online social networks for work reasons 10 to 49 9.5 3.2. Transport and storage (CNAE 49-53) 29 % of companies that used online social networks for work reasons 50 to 249 15.0 3.2. Transport and storage (CNAE 49-53) 29 % of companies that used online social networks for work reasons 250 and over 28.4 3.2. Transport and storage (CNAE 49-53) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 27.0 3.2. Transport and storage (CNAE 49-53) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 18.4 3.2. Transport and storage (CNAE 49-53) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 57.7 3.2. Transport and storage (CNAE 49-53) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 43.5 3.2. Transport and storage (CNAE 49-53) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 72.7 3.2. Transport and storage (CNAE 49-53) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 71.2 3.2. Transport and storage (CNAE 49-53) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 76.2 3.2. Transport and storage (CNAE 49-53) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 80.9 3.2. Transport and storage (CNAE 49-53) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 54.2 3.2. Transport and storage (CNAE 49-53) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 58.4 3.2. Transport and storage (CNAE 49-53) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 42.3 3.2. Transport and storage (CNAE 49-53) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 37.1 3.2. Transport and storage (CNAE 49-53) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 66.1 3.2. Transport and storage (CNAE 49-53) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 68.1 3.2. Transport and storage (CNAE 49-53) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 54.7 3.2. Transport and storage (CNAE 49-53) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 77.1 3.3. Accommodation services (CNAE 55) 1.1 % of companies that had computers Total 100.0 3.3. Accommodation services (CNAE 55) 1.1 % of companies that had computers 10 to 49 100.0 3.3. Accommodation services (CNAE 55) 1.1 % of companies that had computers 50 to 249 100.0 3.3. Accommodation services (CNAE 55) 1.1 % of companies that had computers 250 and over 100.0 3.3. Accommodation services (CNAE 55) 1.2 % of companies that had a Local Area Network (LAN) Total 93.4 3.3. Accommodation services (CNAE 55) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 92.2 3.3. Accommodation services (CNAE 55) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 97.6 3.3. Accommodation services (CNAE 55) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 100.0 3.3. Accommodation services (CNAE 55) 1.3 % of companies that had a 'wireless' Local Area Network Total 61.6 3.3. Accommodation services (CNAE 55) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 60.3 3.3. Accommodation services (CNAE 55) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 64.6 3.3. Accommodation services (CNAE 55) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 76.1 3.3. Accommodation services (CNAE 55) 1.4 % of companies that had an Internet connection Total 99.9 3.3. Accommodation services (CNAE 55) 1.4 % of companies that had an Internet connection 10 to 49 99.9 3.3. Accommodation services (CNAE 55) 1.4 % of companies that had an Internet connection 50 to 249 99.8 3.3. Accommodation services (CNAE 55) 1.4 % of companies that had an Internet connection 250 and over 100.0 3.3. Accommodation services (CNAE 55) 1.5 % of companies that had Mobile telephones Total 85.4 3.3. Accommodation services (CNAE 55) 1.5 % of companies that had Mobile telephones 10 to 49 82.7 3.3. Accommodation services (CNAE 55) 1.5 % of companies that had Mobile telephones 50 to 249 94.3 3.3. Accommodation services (CNAE 55) 1.5 % of companies that had Mobile telephones 250 and over 100.0 3.3. Accommodation services (CNAE 55) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 69.8 3.3. Accommodation services (CNAE 55) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 69.6 3.3. Accommodation services (CNAE 55) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 69.6 3.3. Accommodation services (CNAE 55) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 78.1 3.3. Accommodation services (CNAE 55) 1.7 % of companies that had electronic mail (e-mail) Total 99.6 3.3. Accommodation services (CNAE 55) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 99.9 3.3. Accommodation services (CNAE 55) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 98.4 3.3. Accommodation services (CNAE 55) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 3.3. Accommodation services (CNAE 55) 2.1 % of personnel that uses computers at least once a week Total 44.4 3.3. Accommodation services (CNAE 55) 2.1 % of personnel that uses computers at least once a week 10 to 49 46.2 3.3. Accommodation services (CNAE 55) 2.1 % of personnel that uses computers at least once a week 50 to 249 42.1 3.3. Accommodation services (CNAE 55) 2.1 % of personnel that uses computers at least once a week 250 and over 45.7 3.3. Accommodation services (CNAE 55) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 37.8 3.3. Accommodation services (CNAE 55) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 39.1 3.3. Accommodation services (CNAE 55) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 36.1 3.3. Accommodation services (CNAE 55) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 38.6 3.3. Accommodation services (CNAE 55) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 5.3 3.3. Accommodation services (CNAE 55) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 3.5 3.3. Accommodation services (CNAE 55) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 5.2 3.3. Accommodation services (CNAE 55) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 7.5 3.3. Accommodation services (CNAE 55) 3 % of companies that used some type of open source software Total 85.0 3.3. Accommodation services (CNAE 55) 3 % of companies that used some type of open source software 10 to 49 85.6 3.3. Accommodation services (CNAE 55) 3 % of companies that used some type of open source software 50 to 249 83.2 3.3. Accommodation services (CNAE 55) 3 % of companies that used some type of open source software 250 and over 81.1 3.3. Accommodation services (CNAE 55) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 33.8 3.3. Accommodation services (CNAE 55) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 33.6 3.3. Accommodation services (CNAE 55) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 33.1 3.3. Accommodation services (CNAE 55) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 47.3 3.3. Accommodation services (CNAE 55) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 77.3 3.3. Accommodation services (CNAE 55) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 77.3 3.3. Accommodation services (CNAE 55) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 77.3 3.3. Accommodation services (CNAE 55) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 74.6 3.3. Accommodation services (CNAE 55) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 60.0 3.3. Accommodation services (CNAE 55) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 60.5 3.3. Accommodation services (CNAE 55) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 60.0 3.3. Accommodation services (CNAE 55) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 45.1 3.3. Accommodation services (CNAE 55) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 25.4 3.3. Accommodation services (CNAE 55) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 23.3 3.3. Accommodation services (CNAE 55) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 32.6 3.3. Accommodation services (CNAE 55) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 36.8 3.3. Accommodation services (CNAE 55) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 17.5 3.3. Accommodation services (CNAE 55) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 15.3 3.3. Accommodation services (CNAE 55) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 25.6 3.3. Accommodation services (CNAE 55) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 21.9 3.3. Accommodation services (CNAE 55) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 33.6 3.3. Accommodation services (CNAE 55) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 33.7 3.3. Accommodation services (CNAE 55) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 33.1 3.3. Accommodation services (CNAE 55) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 34.6 3.3. Accommodation services (CNAE 55) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 55.7 3.3. Accommodation services (CNAE 55) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 50.6 3.3. Accommodation services (CNAE 55) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 72.8 3.3. Accommodation services (CNAE 55) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 82.2 3.3. Accommodation services (CNAE 55) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 6.8 3.3. Accommodation services (CNAE 55) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 3.2 3.3. Accommodation services (CNAE 55) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 17.1 3.3. Accommodation services (CNAE 55) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 34.7 3.3. Accommodation services (CNAE 55) 6 % of companies that had personnel specialised in ICT Total 22.3 3.3. Accommodation services (CNAE 55) 6 % of companies that had personnel specialised in ICT 10 to 49 19.0 3.3. Accommodation services (CNAE 55) 6 % of companies that had personnel specialised in ICT 50 to 249 30.8 3.3. Accommodation services (CNAE 55) 6 % of companies that had personnel specialised in ICT 250 and over 60.1 3.3. Accommodation services (CNAE 55) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 4.0 3.3. Accommodation services (CNAE 55) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 2.2 3.3. Accommodation services (CNAE 55) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 9.6 3.3. Accommodation services (CNAE 55) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 16.9 3.3. Accommodation services (CNAE 55) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 27.3 3.3. Accommodation services (CNAE 55) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 35.4 3.3. Accommodation services (CNAE 55) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 22.1 3.3. Accommodation services (CNAE 55) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 18.2 3.3. Accommodation services (CNAE 55) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 14.5 3.3. Accommodation services (CNAE 55) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 12.2 3.3. Accommodation services (CNAE 55) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 22.3 3.3. Accommodation services (CNAE 55) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 25.1 3.3. Accommodation services (CNAE 55) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 33.4 3.3. Accommodation services (CNAE 55) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 26.4 3.3. Accommodation services (CNAE 55) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 43.1 3.3. Accommodation services (CNAE 55) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 70.5 3.3. Accommodation services (CNAE 55) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 98.2 3.3. Accommodation services (CNAE 55) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 100.0 3.3. Accommodation services (CNAE 55) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 95.7 3.3. Accommodation services (CNAE 55) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 87.8 3.3. Accommodation services (CNAE 55) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 20.0 3.3. Accommodation services (CNAE 55) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 19.4 3.3. Accommodation services (CNAE 55) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 24.5 3.3. Accommodation services (CNAE 55) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 14.4 3.3. Accommodation services (CNAE 55) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 9.0 3.3. Accommodation services (CNAE 55) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 7.4 3.3. Accommodation services (CNAE 55) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 14.2 3.3. Accommodation services (CNAE 55) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 18.8 3.3. Accommodation services (CNAE 55) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 100.0 3.3. Accommodation services (CNAE 55) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 100.0 3.3. Accommodation services (CNAE 55) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 3.3. Accommodation services (CNAE 55) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.3. Accommodation services (CNAE 55) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 99.8 3.3. Accommodation services (CNAE 55) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 99.7 3.3. Accommodation services (CNAE 55) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 100.0 3.3. Accommodation services (CNAE 55) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 100.0 3.3. Accommodation services (CNAE 55) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 95.8 3.3. Accommodation services (CNAE 55) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 95.9 3.3. Accommodation services (CNAE 55) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 95.1 3.3. Accommodation services (CNAE 55) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 98.9 3.3. Accommodation services (CNAE 55) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 17.7 3.3. Accommodation services (CNAE 55) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 13.3 3.3. Accommodation services (CNAE 55) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 32.2 3.3. Accommodation services (CNAE 55) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 39.5 3.3. Accommodation services (CNAE 55) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 7.2 3.3. Accommodation services (CNAE 55) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 6.8 3.3. Accommodation services (CNAE 55) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 7.5 3.3. Accommodation services (CNAE 55) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 19.0 3.3. Accommodation services (CNAE 55) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 57.3 3.3. Accommodation services (CNAE 55) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 51.9 3.3. Accommodation services (CNAE 55) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 74.8 3.3. Accommodation services (CNAE 55) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 89.5 3.3. Accommodation services (CNAE 55) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 41.5 3.3. Accommodation services (CNAE 55) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 36.7 3.3. Accommodation services (CNAE 55) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 56.3 3.3. Accommodation services (CNAE 55) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 74.7 3.3. Accommodation services (CNAE 55) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 50.1 3.3. Accommodation services (CNAE 55) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 44.7 3.3. Accommodation services (CNAE 55) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 67.4 3.3. Accommodation services (CNAE 55) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 82.2 3.3. Accommodation services (CNAE 55) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 27.1 3.3. Accommodation services (CNAE 55) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 26.3 3.3. Accommodation services (CNAE 55) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 28.6 3.3. Accommodation services (CNAE 55) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 38.7 3.3. Accommodation services (CNAE 55) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.0 3.3. Accommodation services (CNAE 55) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.0 3.3. Accommodation services (CNAE 55) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.0 3.3. Accommodation services (CNAE 55) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 3.3. Accommodation services (CNAE 55) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 69.0 3.3. Accommodation services (CNAE 55) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 69.5 3.3. Accommodation services (CNAE 55) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 67.3 3.3. Accommodation services (CNAE 55) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 67.3 3.3. Accommodation services (CNAE 55) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 22.2 3.3. Accommodation services (CNAE 55) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 22.3 3.3. Accommodation services (CNAE 55) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 22.1 3.3. Accommodation services (CNAE 55) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 18.0 3.3. Accommodation services (CNAE 55) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 3.4 3.3. Accommodation services (CNAE 55) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 3.2 3.3. Accommodation services (CNAE 55) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 3.6 3.3. Accommodation services (CNAE 55) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 7.4 3.3. Accommodation services (CNAE 55) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 5.5 3.3. Accommodation services (CNAE 55) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 5.0 3.3. Accommodation services (CNAE 55) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 6.9 3.3. Accommodation services (CNAE 55) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 7.3 3.3. Accommodation services (CNAE 55) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 98.8 3.3. Accommodation services (CNAE 55) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 98.6 3.3. Accommodation services (CNAE 55) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 99.6 3.3. Accommodation services (CNAE 55) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 100.0 3.3. Accommodation services (CNAE 55) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 86.4 3.3. Accommodation services (CNAE 55) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 84.6 3.3. Accommodation services (CNAE 55) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 92.9 3.3. Accommodation services (CNAE 55) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 90.5 3.3. Accommodation services (CNAE 55) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 41.3 3.3. Accommodation services (CNAE 55) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 39.2 3.3. Accommodation services (CNAE 55) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 46.2 3.3. Accommodation services (CNAE 55) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 66.6 3.3. Accommodation services (CNAE 55) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 71.3 3.3. Accommodation services (CNAE 55) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 68.5 3.3. Accommodation services (CNAE 55) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 80.9 3.3. Accommodation services (CNAE 55) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 82.1 3.3. Accommodation services (CNAE 55) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 70.1 3.3. Accommodation services (CNAE 55) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 69.4 3.3. Accommodation services (CNAE 55) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 72.3 3.3. Accommodation services (CNAE 55) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 72.8 3.3. Accommodation services (CNAE 55) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 92.4 3.3. Accommodation services (CNAE 55) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 91.7 3.3. Accommodation services (CNAE 55) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 95.0 3.3. Accommodation services (CNAE 55) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 92.7 3.3. Accommodation services (CNAE 55) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 40.2 3.3. Accommodation services (CNAE 55) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 33.4 3.3. Accommodation services (CNAE 55) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 61.5 3.3. Accommodation services (CNAE 55) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 87.4 3.3. Accommodation services (CNAE 55) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 31.1 3.3. Accommodation services (CNAE 55) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 25.9 3.3. Accommodation services (CNAE 55) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 45.4 3.3. Accommodation services (CNAE 55) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 80.2 3.3. Accommodation services (CNAE 55) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 32.1 3.3. Accommodation services (CNAE 55) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 25.8 3.3. Accommodation services (CNAE 55) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 51.1 3.3. Accommodation services (CNAE 55) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 77.9 3.3. Accommodation services (CNAE 55) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 37.2 3.3. Accommodation services (CNAE 55) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 31.7 3.3. Accommodation services (CNAE 55) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 54.2 3.3. Accommodation services (CNAE 55) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 74.9 3.3. Accommodation services (CNAE 55) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 39.6 3.3. Accommodation services (CNAE 55) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 33.0 3.3. Accommodation services (CNAE 55) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 59.9 3.3. Accommodation services (CNAE 55) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 86.3 3.3. Accommodation services (CNAE 55) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 22.8 3.3. Accommodation services (CNAE 55) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 18.3 3.3. Accommodation services (CNAE 55) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 37.3 3.3. Accommodation services (CNAE 55) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 49.2 3.3. Accommodation services (CNAE 55) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 19.8 3.3. Accommodation services (CNAE 55) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 16.9 3.3. Accommodation services (CNAE 55) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 28.4 3.3. Accommodation services (CNAE 55) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 43.1 3.3. Accommodation services (CNAE 55) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 25.9 3.3. Accommodation services (CNAE 55) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 26.4 3.3. Accommodation services (CNAE 55) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 24.0 3.3. Accommodation services (CNAE 55) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 22.2 3.3. Accommodation services (CNAE 55) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 26.2 3.3. Accommodation services (CNAE 55) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 27.9 3.3. Accommodation services (CNAE 55) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 20.8 3.3. Accommodation services (CNAE 55) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 13.8 3.3. Accommodation services (CNAE 55) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 10.2 3.3. Accommodation services (CNAE 55) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 10.1 3.3. Accommodation services (CNAE 55) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 11.0 3.3. Accommodation services (CNAE 55) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 9.5 3.3. Accommodation services (CNAE 55) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 15.2 3.3. Accommodation services (CNAE 55) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 15.1 3.3. Accommodation services (CNAE 55) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 16.2 3.3. Accommodation services (CNAE 55) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 11.7 3.3. Accommodation services (CNAE 55) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 9.2 3.3. Accommodation services (CNAE 55) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 9.9 3.3. Accommodation services (CNAE 55) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 6.5 3.3. Accommodation services (CNAE 55) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 8.4 3.3. Accommodation services (CNAE 55) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 53.3 3.3. Accommodation services (CNAE 55) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 57.1 3.3. Accommodation services (CNAE 55) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 41.8 3.3. Accommodation services (CNAE 55) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 24.3 3.3. Accommodation services (CNAE 55) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 80.0 3.3. Accommodation services (CNAE 55) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 76.4 3.3. Accommodation services (CNAE 55) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 91.9 3.3. Accommodation services (CNAE 55) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 99.0 3.3. Accommodation services (CNAE 55) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 73.7 3.3. Accommodation services (CNAE 55) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 70.1 3.3. Accommodation services (CNAE 55) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 85.2 3.3. Accommodation services (CNAE 55) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 95.8 3.3. Accommodation services (CNAE 55) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 71.5 3.3. Accommodation services (CNAE 55) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 68.3 3.3. Accommodation services (CNAE 55) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 81.3 3.3. Accommodation services (CNAE 55) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 94.7 3.3. Accommodation services (CNAE 55) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 56.7 3.3. Accommodation services (CNAE 55) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 50.2 3.3. Accommodation services (CNAE 55) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 77.9 3.3. Accommodation services (CNAE 55) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 90.9 3.3. Accommodation services (CNAE 55) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 59.4 3.3. Accommodation services (CNAE 55) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 53.9 3.3. Accommodation services (CNAE 55) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 77.3 3.3. Accommodation services (CNAE 55) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 89.5 3.3. Accommodation services (CNAE 55) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 53.0 3.3. Accommodation services (CNAE 55) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 47.5 3.3. Accommodation services (CNAE 55) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 71.1 3.3. Accommodation services (CNAE 55) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 85.4 3.3. Accommodation services (CNAE 55) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 42.8 3.3. Accommodation services (CNAE 55) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 38.3 3.3. Accommodation services (CNAE 55) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 55.8 3.3. Accommodation services (CNAE 55) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 81.3 3.3. Accommodation services (CNAE 55) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 6.3 3.3. Accommodation services (CNAE 55) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 4.7 3.3. Accommodation services (CNAE 55) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 11.0 3.3. Accommodation services (CNAE 55) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 17.4 3.3. Accommodation services (CNAE 55) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 3.3 3.3. Accommodation services (CNAE 55) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 2.6 3.3. Accommodation services (CNAE 55) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 4.8 3.3. Accommodation services (CNAE 55) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 10.8 3.3. Accommodation services (CNAE 55) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 1.2 3.3. Accommodation services (CNAE 55) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 1.0 3.3. Accommodation services (CNAE 55) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 1.6 3.3. Accommodation services (CNAE 55) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 5.5 3.3. Accommodation services (CNAE 55) 18 % of companies with an Internet connection and a website (3) Total 94.3 3.3. Accommodation services (CNAE 55) 18 % of companies with an Internet connection and a website (3) 10 to 49 94.2 3.3. Accommodation services (CNAE 55) 18 % of companies with an Internet connection and a website (3) 50 to 249 93.9 3.3. Accommodation services (CNAE 55) 18 % of companies with an Internet connection and a website (3) 250 and over 98.0 3.3. Accommodation services (CNAE 55) 18.1 Services available on the website: Company introduction (4) Total 98.5 3.3. Accommodation services (CNAE 55) 18.1 Services available on the website: Company introduction (4) 10 to 49 98.9 3.3. Accommodation services (CNAE 55) 18.1 Services available on the website: Company introduction (4) 50 to 249 97.5 3.3. Accommodation services (CNAE 55) 18.1 Services available on the website: Company introduction (4) 250 and over 96.7 3.3. Accommodation services (CNAE 55) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 85.4 3.3. Accommodation services (CNAE 55) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 84.0 3.3. Accommodation services (CNAE 55) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 90.1 3.3. Accommodation services (CNAE 55) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 92.3 3.3. Accommodation services (CNAE 55) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 88.0 3.3. Accommodation services (CNAE 55) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 87.0 3.3. Accommodation services (CNAE 55) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 91.1 3.3. Accommodation services (CNAE 55) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 95.7 3.3. Accommodation services (CNAE 55) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 27.1 3.3. Accommodation services (CNAE 55) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 25.8 3.3. Accommodation services (CNAE 55) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 31.2 3.3. Accommodation services (CNAE 55) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 35.8 3.3. Accommodation services (CNAE 55) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 82.4 3.3. Accommodation services (CNAE 55) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 80.0 3.3. Accommodation services (CNAE 55) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 90.2 3.3. Accommodation services (CNAE 55) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 94.8 3.3. Accommodation services (CNAE 55) 18.6 Services available on the website: Online payments (4) Total 40.9 3.3. Accommodation services (CNAE 55) 18.6 Services available on the website: Online payments (4) 10 to 49 37.4 3.3. Accommodation services (CNAE 55) 18.6 Services available on the website: Online payments (4) 50 to 249 52.4 3.3. Accommodation services (CNAE 55) 18.6 Services available on the website: Online payments (4) 250 and over 60.0 3.3. Accommodation services (CNAE 55) 18.7 Services available on the website: Online order tracking (4) Total 30.6 3.3. Accommodation services (CNAE 55) 18.7 Services available on the website: Online order tracking (4) 10 to 49 30.5 3.3. Accommodation services (CNAE 55) 18.7 Services available on the website: Online order tracking (4) 50 to 249 30.7 3.3. Accommodation services (CNAE 55) 18.7 Services available on the website: Online order tracking (4) 250 and over 33.4 3.3. Accommodation services (CNAE 55) 18.8 Services available on the website: Website personalisation for regular users (4) Total 13.2 3.3. Accommodation services (CNAE 55) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 13.4 3.3. Accommodation services (CNAE 55) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 11.6 3.3. Accommodation services (CNAE 55) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 20.5 3.3. Accommodation services (CNAE 55) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 25.3 3.3. Accommodation services (CNAE 55) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 20.4 3.3. Accommodation services (CNAE 55) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 39.8 3.3. Accommodation services (CNAE 55) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 62.3 3.3. Accommodation services (CNAE 55) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 62.1 3.3. Accommodation services (CNAE 55) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 55.6 3.3. Accommodation services (CNAE 55) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 83.3 3.3. Accommodation services (CNAE 55) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 100.0 3.3. Accommodation services (CNAE 55) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 36.8 3.3. Accommodation services (CNAE 55) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 38.0 3.3. Accommodation services (CNAE 55) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 33.0 3.3. Accommodation services (CNAE 55) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 40.4 3.3. Accommodation services (CNAE 55) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 91.9 3.3. Accommodation services (CNAE 55) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 90.7 3.3. Accommodation services (CNAE 55) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 94.7 3.3. Accommodation services (CNAE 55) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 94.7 3.3. Accommodation services (CNAE 55) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 50.3 3.3. Accommodation services (CNAE 55) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 46.5 3.3. Accommodation services (CNAE 55) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 61.0 3.3. Accommodation services (CNAE 55) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 83.3 3.3. Accommodation services (CNAE 55) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 78.2 3.3. Accommodation services (CNAE 55) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 76.8 3.3. Accommodation services (CNAE 55) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 82.8 3.3. Accommodation services (CNAE 55) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 76.7 3.3. Accommodation services (CNAE 55) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 56.3 3.3. Accommodation services (CNAE 55) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 56.0 3.3. Accommodation services (CNAE 55) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 56.6 3.3. Accommodation services (CNAE 55) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 59.6 3.3. Accommodation services (CNAE 55) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 39.4 3.3. Accommodation services (CNAE 55) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 40.1 3.3. Accommodation services (CNAE 55) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 38.5 3.3. Accommodation services (CNAE 55) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 31.8 3.3. Accommodation services (CNAE 55) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 65.6 3.3. Accommodation services (CNAE 55) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 59.7 3.3. Accommodation services (CNAE 55) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 80.9 3.3. Accommodation services (CNAE 55) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 80.0 3.3. Accommodation services (CNAE 55) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 24.6 3.3. Accommodation services (CNAE 55) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 22.4 3.3. Accommodation services (CNAE 55) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 33.2 3.3. Accommodation services (CNAE 55) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 25.4 3.3. Accommodation services (CNAE 55) 22.1 % of companies that regularly shared information with their suppliers(9) Total 70.9 3.3. Accommodation services (CNAE 55) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 70.6 3.3. Accommodation services (CNAE 55) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 70.3 3.3. Accommodation services (CNAE 55) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 84.0 3.3. Accommodation services (CNAE 55) 22.2 % of companies that regularly shared information with their clients(9) Total 83.9 3.3. Accommodation services (CNAE 55) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 86.4 3.3. Accommodation services (CNAE 55) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 79.3 3.3. Accommodation services (CNAE 55) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 61.3 3.3. Accommodation services (CNAE 55) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 87.1 3.3. Accommodation services (CNAE 55) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 86.3 3.3. Accommodation services (CNAE 55) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 89.9 3.3. Accommodation services (CNAE 55) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 82.9 3.3. Accommodation services (CNAE 55) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 68.2 3.3. Accommodation services (CNAE 55) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 65.1 3.3. Accommodation services (CNAE 55) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 75.2 3.3. Accommodation services (CNAE 55) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 83.4 3.3. Accommodation services (CNAE 55) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 27.0 3.3. Accommodation services (CNAE 55) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 22.7 3.3. Accommodation services (CNAE 55) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 41.6 3.3. Accommodation services (CNAE 55) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 46.3 3.3. Accommodation services (CNAE 55) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 30.0 3.3. Accommodation services (CNAE 55) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 27.8 3.3. Accommodation services (CNAE 55) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 38.5 3.3. Accommodation services (CNAE 55) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 34.7 3.3. Accommodation services (CNAE 55) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 28.3 3.3. Accommodation services (CNAE 55) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 25.1 3.3. Accommodation services (CNAE 55) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 39.3 3.3. Accommodation services (CNAE 55) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 42.2 3.3. Accommodation services (CNAE 55) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 17.1 3.3. Accommodation services (CNAE 55) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 14.7 3.3. Accommodation services (CNAE 55) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 25.8 3.3. Accommodation services (CNAE 55) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 24.1 3.3. Accommodation services (CNAE 55) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 27.0 3.3. Accommodation services (CNAE 55) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 22.2 3.3. Accommodation services (CNAE 55) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 44.7 3.3. Accommodation services (CNAE 55) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 39.9 3.3. Accommodation services (CNAE 55) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 31.0 3.3. Accommodation services (CNAE 55) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 27.3 3.3. Accommodation services (CNAE 55) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 44.5 3.3. Accommodation services (CNAE 55) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 41.1 3.3. Accommodation services (CNAE 55) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 15.1 3.3. Accommodation services (CNAE 55) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 10.3 3.3. Accommodation services (CNAE 55) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 30.1 3.3. Accommodation services (CNAE 55) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 47.5 3.3. Accommodation services (CNAE 55) 27 % of companies that had some computer application for managing client information (CRM tools) Total 33.1 3.3. Accommodation services (CNAE 55) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 29.4 3.3. Accommodation services (CNAE 55) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 43.7 3.3. Accommodation services (CNAE 55) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 62.9 3.3. Accommodation services (CNAE 55) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 33.1 3.3. Accommodation services (CNAE 55) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 29.4 3.3. Accommodation services (CNAE 55) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 43.7 3.3. Accommodation services (CNAE 55) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 62.9 3.3. Accommodation services (CNAE 55) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 28.0 3.3. Accommodation services (CNAE 55) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 23.9 3.3. Accommodation services (CNAE 55) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 40.0 3.3. Accommodation services (CNAE 55) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 61.9 3.3. Accommodation services (CNAE 55) 29 % of companies that used online social networks for work reasons Total 41.2 3.3. Accommodation services (CNAE 55) 29 % of companies that used online social networks for work reasons 10 to 49 36.5 3.3. Accommodation services (CNAE 55) 29 % of companies that used online social networks for work reasons 50 to 249 56.7 3.3. Accommodation services (CNAE 55) 29 % of companies that used online social networks for work reasons 250 and over 67.1 3.3. Accommodation services (CNAE 55) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 14.7 3.3. Accommodation services (CNAE 55) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 12.6 3.3. Accommodation services (CNAE 55) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 19.1 3.3. Accommodation services (CNAE 55) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 21.7 3.3. Accommodation services (CNAE 55) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 95.4 3.3. Accommodation services (CNAE 55) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 94.9 3.3. Accommodation services (CNAE 55) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 96.7 3.3. Accommodation services (CNAE 55) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 95.4 3.3. Accommodation services (CNAE 55) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 23.9 3.3. Accommodation services (CNAE 55) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 21.9 3.3. Accommodation services (CNAE 55) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 26.6 3.3. Accommodation services (CNAE 55) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 40.9 3.3. Accommodation services (CNAE 55) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 87.4 3.3. Accommodation services (CNAE 55) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 88.7 3.3. Accommodation services (CNAE 55) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 85.2 3.3. Accommodation services (CNAE 55) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 79.7 3.4. Information and communications (CNAE 58-63) 1.1 % of companies that had computers Total 100.0 3.4. Information and communications (CNAE 58-63) 1.1 % of companies that had computers 10 to 49 100.0 3.4. Information and communications (CNAE 58-63) 1.1 % of companies that had computers 50 to 249 100.0 3.4. Information and communications (CNAE 58-63) 1.1 % of companies that had computers 250 and over 100.0 3.4. Information and communications (CNAE 58-63) 1.2 % of companies that had a Local Area Network (LAN) Total 97.0 3.4. Information and communications (CNAE 58-63) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 96.4 3.4. Information and communications (CNAE 58-63) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 98.8 3.4. Information and communications (CNAE 58-63) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 100.0 3.4. Information and communications (CNAE 58-63) 1.3 % of companies that had a 'wireless' Local Area Network Total 81.8 3.4. Information and communications (CNAE 58-63) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 80.3 3.4. Information and communications (CNAE 58-63) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 86.6 3.4. Information and communications (CNAE 58-63) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 85.3 3.4. Information and communications (CNAE 58-63) 1.4 % of companies that had an Internet connection Total 99.7 3.4. Information and communications (CNAE 58-63) 1.4 % of companies that had an Internet connection 10 to 49 99.6 3.4. Information and communications (CNAE 58-63) 1.4 % of companies that had an Internet connection 50 to 249 100.0 3.4. Information and communications (CNAE 58-63) 1.4 % of companies that had an Internet connection 250 and over 100.0 3.4. Information and communications (CNAE 58-63) 1.5 % of companies that had Mobile telephones Total 96.6 3.4. Information and communications (CNAE 58-63) 1.5 % of companies that had Mobile telephones 10 to 49 95.8 3.4. Information and communications (CNAE 58-63) 1.5 % of companies that had Mobile telephones 50 to 249 99.0 3.4. Information and communications (CNAE 58-63) 1.5 % of companies that had Mobile telephones 250 and over 100.0 3.4. Information and communications (CNAE 58-63) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 32.2 3.4. Information and communications (CNAE 58-63) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 34.3 3.4. Information and communications (CNAE 58-63) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 25.0 3.4. Information and communications (CNAE 58-63) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 28.9 3.4. Information and communications (CNAE 58-63) 1.7 % of companies that had electronic mail (e-mail) Total 99.7 3.4. Information and communications (CNAE 58-63) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 99.6 3.4. Information and communications (CNAE 58-63) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 100.0 3.4. Information and communications (CNAE 58-63) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 3.4. Information and communications (CNAE 58-63) 2.1 % of personnel that uses computers at least once a week Total 96.5 3.4. Information and communications (CNAE 58-63) 2.1 % of personnel that uses computers at least once a week 10 to 49 96.2 3.4. Information and communications (CNAE 58-63) 2.1 % of personnel that uses computers at least once a week 50 to 249 96.5 3.4. Information and communications (CNAE 58-63) 2.1 % of personnel that uses computers at least once a week 250 and over 96.5 3.4. Information and communications (CNAE 58-63) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 95.0 3.4. Information and communications (CNAE 58-63) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 94.7 3.4. Information and communications (CNAE 58-63) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 94.6 3.4. Information and communications (CNAE 58-63) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 95.3 3.4. Information and communications (CNAE 58-63) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 44.7 3.4. Information and communications (CNAE 58-63) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 30.7 3.4. Information and communications (CNAE 58-63) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 36.6 3.4. Information and communications (CNAE 58-63) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 53.1 3.4. Information and communications (CNAE 58-63) 3 % of companies that used some type of open source software Total 94.2 3.4. Information and communications (CNAE 58-63) 3 % of companies that used some type of open source software 10 to 49 93.7 3.4. Information and communications (CNAE 58-63) 3 % of companies that used some type of open source software 50 to 249 97.0 3.4. Information and communications (CNAE 58-63) 3 % of companies that used some type of open source software 250 and over 91.3 3.4. Information and communications (CNAE 58-63) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 63.2 3.4. Information and communications (CNAE 58-63) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 61.9 3.4. Information and communications (CNAE 58-63) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 66.2 3.4. Information and communications (CNAE 58-63) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 74.0 3.4. Information and communications (CNAE 58-63) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 92.4 3.4. Information and communications (CNAE 58-63) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 92.7 3.4. Information and communications (CNAE 58-63) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 93.0 3.4. Information and communications (CNAE 58-63) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 84.4 3.4. Information and communications (CNAE 58-63) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 70.3 3.4. Information and communications (CNAE 58-63) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 71.8 3.4. Information and communications (CNAE 58-63) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 65.7 3.4. Information and communications (CNAE 58-63) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 65.0 3.4. Information and communications (CNAE 58-63) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 66.8 3.4. Information and communications (CNAE 58-63) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 65.7 3.4. Information and communications (CNAE 58-63) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 69.7 3.4. Information and communications (CNAE 58-63) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 74.4 3.4. Information and communications (CNAE 58-63) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 50.8 3.4. Information and communications (CNAE 58-63) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 48.8 3.4. Information and communications (CNAE 58-63) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 56.5 3.4. Information and communications (CNAE 58-63) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 60.5 3.4. Information and communications (CNAE 58-63) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 53.3 3.4. Information and communications (CNAE 58-63) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 51.1 3.4. Information and communications (CNAE 58-63) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 60.2 3.4. Information and communications (CNAE 58-63) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 62.9 3.4. Information and communications (CNAE 58-63) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 85.9 3.4. Information and communications (CNAE 58-63) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 83.6 3.4. Information and communications (CNAE 58-63) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 93.0 3.4. Information and communications (CNAE 58-63) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 94.8 3.4. Information and communications (CNAE 58-63) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 52.3 3.4. Information and communications (CNAE 58-63) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 46.0 3.4. Information and communications (CNAE 58-63) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 71.8 3.4. Information and communications (CNAE 58-63) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 77.8 3.4. Information and communications (CNAE 58-63) 6 % of companies that had personnel specialised in ICT Total 72.0 3.4. Information and communications (CNAE 58-63) 6 % of companies that had personnel specialised in ICT 10 to 49 67.2 3.4. Information and communications (CNAE 58-63) 6 % of companies that had personnel specialised in ICT 50 to 249 86.9 3.4. Information and communications (CNAE 58-63) 6 % of companies that had personnel specialised in ICT 250 and over 90.7 3.4. Information and communications (CNAE 58-63) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 43.6 3.4. Information and communications (CNAE 58-63) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 38.6 3.4. Information and communications (CNAE 58-63) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 59.2 3.4. Information and communications (CNAE 58-63) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 63.4 3.4. Information and communications (CNAE 58-63) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 34.8 3.4. Information and communications (CNAE 58-63) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 36.5 3.4. Information and communications (CNAE 58-63) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 33.9 3.4. Information and communications (CNAE 58-63) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 20.5 3.4. Information and communications (CNAE 58-63) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 45.5 3.4. Information and communications (CNAE 58-63) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 40.0 3.4. Information and communications (CNAE 58-63) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 60.8 3.4. Information and communications (CNAE 58-63) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 74.7 3.4. Information and communications (CNAE 58-63) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 88.3 3.4. Information and communications (CNAE 58-63) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 86.8 3.4. Information and communications (CNAE 58-63) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 91.9 3.4. Information and communications (CNAE 58-63) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 89.5 3.4. Information and communications (CNAE 58-63) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 77.1 3.4. Information and communications (CNAE 58-63) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 75.0 3.4. Information and communications (CNAE 58-63) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 79.1 3.4. Information and communications (CNAE 58-63) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 89.2 3.4. Information and communications (CNAE 58-63) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 49.9 3.4. Information and communications (CNAE 58-63) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 39.6 3.4. Information and communications (CNAE 58-63) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 41.9 3.4. Information and communications (CNAE 58-63) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 54.4 3.4. Information and communications (CNAE 58-63) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 13.2 3.4. Information and communications (CNAE 58-63) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 12.8 3.4. Information and communications (CNAE 58-63) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 13.9 3.4. Information and communications (CNAE 58-63) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 17.4 3.4. Information and communications (CNAE 58-63) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 100.0 3.4. Information and communications (CNAE 58-63) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 100.0 3.4. Information and communications (CNAE 58-63) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 3.4. Information and communications (CNAE 58-63) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.4. Information and communications (CNAE 58-63) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 99.9 3.4. Information and communications (CNAE 58-63) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 99.9 3.4. Information and communications (CNAE 58-63) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 99.7 3.4. Information and communications (CNAE 58-63) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 100.0 3.4. Information and communications (CNAE 58-63) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 92.5 3.4. Information and communications (CNAE 58-63) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 93.5 3.4. Information and communications (CNAE 58-63) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 89.3 3.4. Information and communications (CNAE 58-63) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 90.0 3.4. Information and communications (CNAE 58-63) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 42.2 3.4. Information and communications (CNAE 58-63) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 35.6 3.4. Information and communications (CNAE 58-63) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 59.9 3.4. Information and communications (CNAE 58-63) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 79.3 3.4. Information and communications (CNAE 58-63) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 19.3 3.4. Information and communications (CNAE 58-63) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 16.3 3.4. Information and communications (CNAE 58-63) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 24.6 3.4. Information and communications (CNAE 58-63) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 51.1 3.4. Information and communications (CNAE 58-63) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 90.4 3.4. Information and communications (CNAE 58-63) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 88.4 3.4. Information and communications (CNAE 58-63) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 96.4 3.4. Information and communications (CNAE 58-63) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 98.7 3.4. Information and communications (CNAE 58-63) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 77.5 3.4. Information and communications (CNAE 58-63) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 74.5 3.4. Information and communications (CNAE 58-63) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 84.9 3.4. Information and communications (CNAE 58-63) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 96.2 3.4. Information and communications (CNAE 58-63) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 81.9 3.4. Information and communications (CNAE 58-63) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 79.7 3.4. Information and communications (CNAE 58-63) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 87.9 3.4. Information and communications (CNAE 58-63) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 93.2 3.4. Information and communications (CNAE 58-63) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 47.7 3.4. Information and communications (CNAE 58-63) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 45.0 3.4. Information and communications (CNAE 58-63) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 55.6 3.4. Information and communications (CNAE 58-63) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 59.9 3.4. Information and communications (CNAE 58-63) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.0 3.4. Information and communications (CNAE 58-63) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.0 3.4. Information and communications (CNAE 58-63) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.0 3.4. Information and communications (CNAE 58-63) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 3.4. Information and communications (CNAE 58-63) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 31.9 3.4. Information and communications (CNAE 58-63) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 33.5 3.4. Information and communications (CNAE 58-63) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 29.1 3.4. Information and communications (CNAE 58-63) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 15.7 3.4. Information and communications (CNAE 58-63) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 38.9 3.4. Information and communications (CNAE 58-63) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 40.7 3.4. Information and communications (CNAE 58-63) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 34.1 3.4. Information and communications (CNAE 58-63) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 29.6 3.4. Information and communications (CNAE 58-63) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 16.5 3.4. Information and communications (CNAE 58-63) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 15.5 3.4. Information and communications (CNAE 58-63) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 19.9 3.4. Information and communications (CNAE 58-63) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 18.3 3.4. Information and communications (CNAE 58-63) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 12.7 3.4. Information and communications (CNAE 58-63) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 10.3 3.4. Information and communications (CNAE 58-63) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 16.9 3.4. Information and communications (CNAE 58-63) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 36.4 3.4. Information and communications (CNAE 58-63) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 99.5 3.4. Information and communications (CNAE 58-63) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 99.4 3.4. Information and communications (CNAE 58-63) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 99.7 3.4. Information and communications (CNAE 58-63) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 100.0 3.4. Information and communications (CNAE 58-63) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 93.1 3.4. Information and communications (CNAE 58-63) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 92.9 3.4. Information and communications (CNAE 58-63) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 94.0 3.4. Information and communications (CNAE 58-63) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 91.9 3.4. Information and communications (CNAE 58-63) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 70.5 3.4. Information and communications (CNAE 58-63) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 66.4 3.4. Information and communications (CNAE 58-63) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 82.7 3.4. Information and communications (CNAE 58-63) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 88.4 3.4. Information and communications (CNAE 58-63) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 68.5 3.4. Information and communications (CNAE 58-63) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 67.2 3.4. Information and communications (CNAE 58-63) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 71.8 3.4. Information and communications (CNAE 58-63) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 77.1 3.4. Information and communications (CNAE 58-63) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 71.7 3.4. Information and communications (CNAE 58-63) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 71.3 3.4. Information and communications (CNAE 58-63) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 71.7 3.4. Information and communications (CNAE 58-63) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 80.7 3.4. Information and communications (CNAE 58-63) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 95.3 3.4. Information and communications (CNAE 58-63) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 94.8 3.4. Information and communications (CNAE 58-63) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 97.1 3.4. Information and communications (CNAE 58-63) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 95.4 3.4. Information and communications (CNAE 58-63) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 79.4 3.4. Information and communications (CNAE 58-63) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 75.1 3.4. Information and communications (CNAE 58-63) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 92.2 3.4. Information and communications (CNAE 58-63) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 96.6 3.4. Information and communications (CNAE 58-63) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 70.7 3.4. Information and communications (CNAE 58-63) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 65.0 3.4. Information and communications (CNAE 58-63) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 88.0 3.4. Information and communications (CNAE 58-63) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 95.4 3.4. Information and communications (CNAE 58-63) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 72.9 3.4. Information and communications (CNAE 58-63) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 67.8 3.4. Information and communications (CNAE 58-63) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 88.4 3.4. Information and communications (CNAE 58-63) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 93.7 3.4. Information and communications (CNAE 58-63) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 76.8 3.4. Information and communications (CNAE 58-63) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 72.9 3.4. Information and communications (CNAE 58-63) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 89.1 3.4. Information and communications (CNAE 58-63) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 92.0 3.4. Information and communications (CNAE 58-63) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 77.8 3.4. Information and communications (CNAE 58-63) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 73.9 3.4. Information and communications (CNAE 58-63) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 89.1 3.4. Information and communications (CNAE 58-63) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 95.9 3.4. Information and communications (CNAE 58-63) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 55.0 3.4. Information and communications (CNAE 58-63) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 51.1 3.4. Information and communications (CNAE 58-63) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 64.5 3.4. Information and communications (CNAE 58-63) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 82.1 3.4. Information and communications (CNAE 58-63) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 53.3 3.4. Information and communications (CNAE 58-63) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 49.3 3.4. Information and communications (CNAE 58-63) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 63.3 3.4. Information and communications (CNAE 58-63) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 79.8 3.4. Information and communications (CNAE 58-63) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 24.9 3.4. Information and communications (CNAE 58-63) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 26.5 3.4. Information and communications (CNAE 58-63) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 18.4 3.4. Information and communications (CNAE 58-63) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 25.6 3.4. Information and communications (CNAE 58-63) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 19.2 3.4. Information and communications (CNAE 58-63) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 19.4 3.4. Information and communications (CNAE 58-63) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 20.2 3.4. Information and communications (CNAE 58-63) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 11.5 3.4. Information and communications (CNAE 58-63) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 7.4 3.4. Information and communications (CNAE 58-63) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 6.3 3.4. Information and communications (CNAE 58-63) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 11.3 3.4. Information and communications (CNAE 58-63) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 9.2 3.4. Information and communications (CNAE 58-63) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 9.8 3.4. Information and communications (CNAE 58-63) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 8.4 3.4. Information and communications (CNAE 58-63) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 14.6 3.4. Information and communications (CNAE 58-63) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 13.1 3.4. Information and communications (CNAE 58-63) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 6.5 3.4. Information and communications (CNAE 58-63) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 6.7 3.4. Information and communications (CNAE 58-63) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 5.6 3.4. Information and communications (CNAE 58-63) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 7.5 3.4. Information and communications (CNAE 58-63) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 19.4 3.4. Information and communications (CNAE 58-63) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 23.1 3.4. Information and communications (CNAE 58-63) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 7.8 3.4. Information and communications (CNAE 58-63) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 6.1 3.4. Information and communications (CNAE 58-63) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 93.0 3.4. Information and communications (CNAE 58-63) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 91.3 3.4. Information and communications (CNAE 58-63) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 98.2 3.4. Information and communications (CNAE 58-63) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 100.0 3.4. Information and communications (CNAE 58-63) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 87.5 3.4. Information and communications (CNAE 58-63) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 85.2 3.4. Information and communications (CNAE 58-63) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 94.0 3.4. Information and communications (CNAE 58-63) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 98.1 3.4. Information and communications (CNAE 58-63) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 83.4 3.4. Information and communications (CNAE 58-63) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 81.1 3.4. Information and communications (CNAE 58-63) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 90.2 3.4. Information and communications (CNAE 58-63) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 95.0 3.4. Information and communications (CNAE 58-63) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 73.0 3.4. Information and communications (CNAE 58-63) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 69.6 3.4. Information and communications (CNAE 58-63) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 82.4 3.4. Information and communications (CNAE 58-63) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 91.6 3.4. Information and communications (CNAE 58-63) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 76.9 3.4. Information and communications (CNAE 58-63) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 72.9 3.4. Information and communications (CNAE 58-63) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 87.9 3.4. Information and communications (CNAE 58-63) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 99.3 3.4. Information and communications (CNAE 58-63) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 70.3 3.4. Information and communications (CNAE 58-63) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 65.6 3.4. Information and communications (CNAE 58-63) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 83.8 3.4. Information and communications (CNAE 58-63) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 93.7 3.4. Information and communications (CNAE 58-63) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 58.5 3.4. Information and communications (CNAE 58-63) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 53.2 3.4. Information and communications (CNAE 58-63) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 73.1 3.4. Information and communications (CNAE 58-63) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 85.3 3.4. Information and communications (CNAE 58-63) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 28.5 3.4. Information and communications (CNAE 58-63) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 26.1 3.4. Information and communications (CNAE 58-63) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 33.3 3.4. Information and communications (CNAE 58-63) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 51.3 3.4. Information and communications (CNAE 58-63) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 13.4 3.4. Information and communications (CNAE 58-63) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 12.5 3.4. Information and communications (CNAE 58-63) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 14.2 3.4. Information and communications (CNAE 58-63) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 26.3 3.4. Information and communications (CNAE 58-63) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 4.3 3.4. Information and communications (CNAE 58-63) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 4.4 3.4. Information and communications (CNAE 58-63) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 2.9 3.4. Information and communications (CNAE 58-63) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 8.0 3.4. Information and communications (CNAE 58-63) 18 % of companies with an Internet connection and a website (3) Total 92.4 3.4. Information and communications (CNAE 58-63) 18 % of companies with an Internet connection and a website (3) 10 to 49 90.7 3.4. Information and communications (CNAE 58-63) 18 % of companies with an Internet connection and a website (3) 50 to 249 98.3 3.4. Information and communications (CNAE 58-63) 18 % of companies with an Internet connection and a website (3) 250 and over 96.7 3.4. Information and communications (CNAE 58-63) 18.1 Services available on the website: Company introduction (4) Total 97.3 3.4. Information and communications (CNAE 58-63) 18.1 Services available on the website: Company introduction (4) 10 to 49 97.2 3.4. Information and communications (CNAE 58-63) 18.1 Services available on the website: Company introduction (4) 50 to 249 97.2 3.4. Information and communications (CNAE 58-63) 18.1 Services available on the website: Company introduction (4) 250 and over 99.3 3.4. Information and communications (CNAE 58-63) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 77.6 3.4. Information and communications (CNAE 58-63) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 76.1 3.4. Information and communications (CNAE 58-63) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 81.9 3.4. Information and communications (CNAE 58-63) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 83.5 3.4. Information and communications (CNAE 58-63) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 63.2 3.4. Information and communications (CNAE 58-63) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 64.2 3.4. Information and communications (CNAE 58-63) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 60.9 3.4. Information and communications (CNAE 58-63) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 58.7 3.4. Information and communications (CNAE 58-63) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 8.0 3.4. Information and communications (CNAE 58-63) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 7.9 3.4. Information and communications (CNAE 58-63) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 6.0 3.4. Information and communications (CNAE 58-63) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 17.8 3.4. Information and communications (CNAE 58-63) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 20.9 3.4. Information and communications (CNAE 58-63) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 23.3 3.4. Information and communications (CNAE 58-63) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 11.9 3.4. Information and communications (CNAE 58-63) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 23.5 3.4. Information and communications (CNAE 58-63) 18.6 Services available on the website: Online payments (4) Total 18.2 3.4. Information and communications (CNAE 58-63) 18.6 Services available on the website: Online payments (4) 10 to 49 19.2 3.4. Information and communications (CNAE 58-63) 18.6 Services available on the website: Online payments (4) 50 to 249 14.7 3.4. Information and communications (CNAE 58-63) 18.6 Services available on the website: Online payments (4) 250 and over 18.0 3.4. Information and communications (CNAE 58-63) 18.7 Services available on the website: Online order tracking (4) Total 9.1 3.4. Information and communications (CNAE 58-63) 18.7 Services available on the website: Online order tracking (4) 10 to 49 10.0 3.4. Information and communications (CNAE 58-63) 18.7 Services available on the website: Online order tracking (4) 50 to 249 5.1 3.4. Information and communications (CNAE 58-63) 18.7 Services available on the website: Online order tracking (4) 250 and over 13.6 3.4. Information and communications (CNAE 58-63) 18.8 Services available on the website: Website personalisation for regular users (4) Total 16.0 3.4. Information and communications (CNAE 58-63) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 16.3 3.4. Information and communications (CNAE 58-63) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 14.0 3.4. Information and communications (CNAE 58-63) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 20.1 3.4. Information and communications (CNAE 58-63) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 44.3 3.4. Information and communications (CNAE 58-63) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 37.5 3.4. Information and communications (CNAE 58-63) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 63.2 3.4. Information and communications (CNAE 58-63) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 71.4 3.4. Information and communications (CNAE 58-63) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 83.1 3.4. Information and communications (CNAE 58-63) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 81.1 3.4. Information and communications (CNAE 58-63) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 88.1 3.4. Information and communications (CNAE 58-63) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 96.3 3.4. Information and communications (CNAE 58-63) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 35.8 3.4. Information and communications (CNAE 58-63) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 33.9 3.4. Information and communications (CNAE 58-63) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 39.4 3.4. Information and communications (CNAE 58-63) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 51.1 3.4. Information and communications (CNAE 58-63) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 94.7 3.4. Information and communications (CNAE 58-63) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 93.0 3.4. Information and communications (CNAE 58-63) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 99.7 3.4. Information and communications (CNAE 58-63) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 99.3 3.4. Information and communications (CNAE 58-63) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 60.0 3.4. Information and communications (CNAE 58-63) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 58.1 3.4. Information and communications (CNAE 58-63) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 63.1 3.4. Information and communications (CNAE 58-63) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 80.4 3.4. Information and communications (CNAE 58-63) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 87.5 3.4. Information and communications (CNAE 58-63) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 87.7 3.4. Information and communications (CNAE 58-63) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 85.7 3.4. Information and communications (CNAE 58-63) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 91.1 3.4. Information and communications (CNAE 58-63) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 55.0 3.4. Information and communications (CNAE 58-63) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 57.1 3.4. Information and communications (CNAE 58-63) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 47.6 3.4. Information and communications (CNAE 58-63) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 54.6 3.4. Information and communications (CNAE 58-63) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 48.2 3.4. Information and communications (CNAE 58-63) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 48.4 3.4. Information and communications (CNAE 58-63) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 46.9 3.4. Information and communications (CNAE 58-63) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 49.8 3.4. Information and communications (CNAE 58-63) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 81.6 3.4. Information and communications (CNAE 58-63) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 80.7 3.4. Information and communications (CNAE 58-63) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 82.2 3.4. Information and communications (CNAE 58-63) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 90.7 3.4. Information and communications (CNAE 58-63) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 30.5 3.4. Information and communications (CNAE 58-63) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 30.8 3.4. Information and communications (CNAE 58-63) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 27.9 3.4. Information and communications (CNAE 58-63) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 38.8 3.4. Information and communications (CNAE 58-63) 22.1 % of companies that regularly shared information with their suppliers(9) Total 84.9 3.4. Information and communications (CNAE 58-63) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 85.2 3.4. Information and communications (CNAE 58-63) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 83.2 3.4. Information and communications (CNAE 58-63) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 86.3 3.4. Information and communications (CNAE 58-63) 22.2 % of companies that regularly shared information with their clients(9) Total 79.0 3.4. Information and communications (CNAE 58-63) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 82.8 3.4. Information and communications (CNAE 58-63) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 63.7 3.4. Information and communications (CNAE 58-63) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 74.8 3.4. Information and communications (CNAE 58-63) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 90.5 3.4. Information and communications (CNAE 58-63) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 90.3 3.4. Information and communications (CNAE 58-63) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 91.1 3.4. Information and communications (CNAE 58-63) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 91.2 3.4. Information and communications (CNAE 58-63) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 65.8 3.4. Information and communications (CNAE 58-63) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 66.4 3.4. Information and communications (CNAE 58-63) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 60.2 3.4. Information and communications (CNAE 58-63) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 75.8 3.4. Information and communications (CNAE 58-63) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 21.4 3.4. Information and communications (CNAE 58-63) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 21.9 3.4. Information and communications (CNAE 58-63) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 16.3 3.4. Information and communications (CNAE 58-63) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 34.7 3.4. Information and communications (CNAE 58-63) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 44.0 3.4. Information and communications (CNAE 58-63) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 42.8 3.4. Information and communications (CNAE 58-63) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 45.1 3.4. Information and communications (CNAE 58-63) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 60.5 3.4. Information and communications (CNAE 58-63) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 36.6 3.4. Information and communications (CNAE 58-63) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 36.4 3.4. Information and communications (CNAE 58-63) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 35.9 3.4. Information and communications (CNAE 58-63) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 42.0 3.4. Information and communications (CNAE 58-63) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 26.7 3.4. Information and communications (CNAE 58-63) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 28.2 3.4. Information and communications (CNAE 58-63) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 19.1 3.4. Information and communications (CNAE 58-63) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 36.5 3.4. Information and communications (CNAE 58-63) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 25.7 3.4. Information and communications (CNAE 58-63) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 26.4 3.4. Information and communications (CNAE 58-63) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 20.3 3.4. Information and communications (CNAE 58-63) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 38.5 3.4. Information and communications (CNAE 58-63) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 48.6 3.4. Information and communications (CNAE 58-63) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 46.1 3.4. Information and communications (CNAE 58-63) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 54.4 3.4. Information and communications (CNAE 58-63) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 66.5 3.4. Information and communications (CNAE 58-63) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 35.8 3.4. Information and communications (CNAE 58-63) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 32.2 3.4. Information and communications (CNAE 58-63) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 42.9 3.4. Information and communications (CNAE 58-63) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 68.7 3.4. Information and communications (CNAE 58-63) 27 % of companies that had some computer application for managing client information (CRM tools) Total 53.4 3.4. Information and communications (CNAE 58-63) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 50.0 3.4. Information and communications (CNAE 58-63) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 63.7 3.4. Information and communications (CNAE 58-63) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 66.2 3.4. Information and communications (CNAE 58-63) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 53.4 3.4. Information and communications (CNAE 58-63) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 50.0 3.4. Information and communications (CNAE 58-63) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 63.7 3.4. Information and communications (CNAE 58-63) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 66.2 3.4. Information and communications (CNAE 58-63) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 44.3 3.4. Information and communications (CNAE 58-63) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 42.8 3.4. Information and communications (CNAE 58-63) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 47.3 3.4. Information and communications (CNAE 58-63) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 58.2 3.4. Information and communications (CNAE 58-63) 29 % of companies that used online social networks for work reasons Total 57.9 3.4. Information and communications (CNAE 58-63) 29 % of companies that used online social networks for work reasons 10 to 49 54.9 3.4. Information and communications (CNAE 58-63) 29 % of companies that used online social networks for work reasons 50 to 249 68.1 3.4. Information and communications (CNAE 58-63) 29 % of companies that used online social networks for work reasons 250 and over 66.7 3.4. Information and communications (CNAE 58-63) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 51.0 3.4. Information and communications (CNAE 58-63) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 47.5 3.4. Information and communications (CNAE 58-63) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 60.5 3.4. Information and communications (CNAE 58-63) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 58.8 3.4. Information and communications (CNAE 58-63) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 82.7 3.4. Information and communications (CNAE 58-63) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 82.7 3.4. Information and communications (CNAE 58-63) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 81.6 3.4. Information and communications (CNAE 58-63) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 87.4 3.4. Information and communications (CNAE 58-63) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 45.2 3.4. Information and communications (CNAE 58-63) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 42.4 3.4. Information and communications (CNAE 58-63) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 51.6 3.4. Information and communications (CNAE 58-63) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 56.3 3.4. Information and communications (CNAE 58-63) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 74.9 3.4. Information and communications (CNAE 58-63) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 77.4 3.4. Information and communications (CNAE 58-63) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 68.8 3.4. Information and communications (CNAE 58-63) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 66.3 3.5. Real estate activities (CNAE 68) 1.1 % of companies that had computers Total 97.4 3.5. Real estate activities (CNAE 68) 1.1 % of companies that had computers 10 to 49 97.2 3.5. Real estate activities (CNAE 68) 1.1 % of companies that had computers 50 to 249 100.0 3.5. Real estate activities (CNAE 68) 1.1 % of companies that had computers 250 and over 100.0 3.5. Real estate activities (CNAE 68) 1.2 % of companies that had a Local Area Network (LAN) Total 85.8 3.5. Real estate activities (CNAE 68) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 85.0 3.5. Real estate activities (CNAE 68) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 94.6 3.5. Real estate activities (CNAE 68) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 1.3 % of companies that had a 'wireless' Local Area Network Total 56.1 3.5. Real estate activities (CNAE 68) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 56.3 3.5. Real estate activities (CNAE 68) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 47.7 3.5. Real estate activities (CNAE 68) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 100.0 3.5. Real estate activities (CNAE 68) 1.4 % of companies that had an Internet connection Total 96.2 3.5. Real estate activities (CNAE 68) 1.4 % of companies that had an Internet connection 10 to 49 95.8 3.5. Real estate activities (CNAE 68) 1.4 % of companies that had an Internet connection 50 to 249 100.0 3.5. Real estate activities (CNAE 68) 1.4 % of companies that had an Internet connection 250 and over 100.0 3.5. Real estate activities (CNAE 68) 1.5 % of companies that had Mobile telephones Total 86.0 3.5. Real estate activities (CNAE 68) 1.5 % of companies that had Mobile telephones 10 to 49 84.9 3.5. Real estate activities (CNAE 68) 1.5 % of companies that had Mobile telephones 50 to 249 100.0 3.5. Real estate activities (CNAE 68) 1.5 % of companies that had Mobile telephones 250 and over 100.0 3.5. Real estate activities (CNAE 68) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 22.9 3.5. Real estate activities (CNAE 68) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 22.5 3.5. Real estate activities (CNAE 68) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 21.7 3.5. Real estate activities (CNAE 68) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 63.3 3.5. Real estate activities (CNAE 68) 1.7 % of companies that had electronic mail (e-mail) Total 95.7 3.5. Real estate activities (CNAE 68) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 95.4 3.5. Real estate activities (CNAE 68) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 100.0 3.5. Real estate activities (CNAE 68) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 2.1 % of personnel that uses computers at least once a week Total 79.6 3.5. Real estate activities (CNAE 68) 2.1 % of personnel that uses computers at least once a week 10 to 49 75.3 3.5. Real estate activities (CNAE 68) 2.1 % of personnel that uses computers at least once a week 50 to 249 77.1 3.5. Real estate activities (CNAE 68) 2.1 % of personnel that uses computers at least once a week 250 and over 93.4 3.5. Real estate activities (CNAE 68) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 77.6 3.5. Real estate activities (CNAE 68) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 73.6 3.5. Real estate activities (CNAE 68) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 75.2 3.5. Real estate activities (CNAE 68) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 90.6 3.5. Real estate activities (CNAE 68) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 22.3 3.5. Real estate activities (CNAE 68) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 20.4 3.5. Real estate activities (CNAE 68) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 17.6 3.5. Real estate activities (CNAE 68) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 32.1 3.5. Real estate activities (CNAE 68) 3 % of companies that used some type of open source software Total 84.9 3.5. Real estate activities (CNAE 68) 3 % of companies that used some type of open source software 10 to 49 85.6 3.5. Real estate activities (CNAE 68) 3 % of companies that used some type of open source software 50 to 249 75.6 3.5. Real estate activities (CNAE 68) 3 % of companies that used some type of open source software 250 and over 89.5 3.5. Real estate activities (CNAE 68) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 37.6 3.5. Real estate activities (CNAE 68) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 36.5 3.5. Real estate activities (CNAE 68) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 51.1 3.5. Real estate activities (CNAE 68) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 52.5 3.5. Real estate activities (CNAE 68) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 81.8 3.5. Real estate activities (CNAE 68) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 84.0 3.5. Real estate activities (CNAE 68) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 54.8 3.5. Real estate activities (CNAE 68) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 60.3 3.5. Real estate activities (CNAE 68) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 54.7 3.5. Real estate activities (CNAE 68) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 55.6 3.5. Real estate activities (CNAE 68) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 42.8 3.5. Real estate activities (CNAE 68) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 52.5 3.5. Real estate activities (CNAE 68) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 33.0 3.5. Real estate activities (CNAE 68) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 32.3 3.5. Real estate activities (CNAE 68) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 34.3 3.5. Real estate activities (CNAE 68) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 81.6 3.5. Real estate activities (CNAE 68) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 21.6 3.5. Real estate activities (CNAE 68) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 21.6 3.5. Real estate activities (CNAE 68) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 17.4 3.5. Real estate activities (CNAE 68) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 52.5 3.5. Real estate activities (CNAE 68) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 29.3 3.5. Real estate activities (CNAE 68) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 29.8 3.5. Real estate activities (CNAE 68) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 21.3 3.5. Real estate activities (CNAE 68) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 34.1 3.5. Real estate activities (CNAE 68) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 71.8 3.5. Real estate activities (CNAE 68) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 70.7 3.5. Real estate activities (CNAE 68) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 82.8 3.5. Real estate activities (CNAE 68) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 100.0 3.5. Real estate activities (CNAE 68) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 23.8 3.5. Real estate activities (CNAE 68) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 21.2 3.5. Real estate activities (CNAE 68) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 52.2 3.5. Real estate activities (CNAE 68) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 73.8 3.5. Real estate activities (CNAE 68) 6 % of companies that had personnel specialised in ICT Total 33.4 3.5. Real estate activities (CNAE 68) 6 % of companies that had personnel specialised in ICT 10 to 49 30.4 3.5. Real estate activities (CNAE 68) 6 % of companies that had personnel specialised in ICT 50 to 249 65.0 3.5. Real estate activities (CNAE 68) 6 % of companies that had personnel specialised in ICT 250 and over 92.1 3.5. Real estate activities (CNAE 68) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 7.0 3.5. Real estate activities (CNAE 68) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 5.8 3.5. Real estate activities (CNAE 68) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 20.2 3.5. Real estate activities (CNAE 68) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 34.1 3.5. Real estate activities (CNAE 68) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 12.4 3.5. Real estate activities (CNAE 68) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 14.6 3.5. Real estate activities (CNAE 68) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 6.9 3.5. Real estate activities (CNAE 68) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 0.0 3.5. Real estate activities (CNAE 68) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 23.1 3.5. Real estate activities (CNAE 68) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 21.4 3.5. Real estate activities (CNAE 68) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 45.2 3.5. Real estate activities (CNAE 68) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 31.5 3.5. Real estate activities (CNAE 68) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 63.7 3.5. Real estate activities (CNAE 68) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 63.6 3.5. Real estate activities (CNAE 68) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 60.7 3.5. Real estate activities (CNAE 68) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 91.1 3.5. Real estate activities (CNAE 68) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 92.2 3.5. Real estate activities (CNAE 68) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 82.6 3.5. Real estate activities (CNAE 68) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 34.9 3.5. Real estate activities (CNAE 68) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 31.6 3.5. Real estate activities (CNAE 68) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 41.2 3.5. Real estate activities (CNAE 68) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 31.4 3.5. Real estate activities (CNAE 68) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 7.9 3.5. Real estate activities (CNAE 68) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 7.4 3.5. Real estate activities (CNAE 68) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 14.2 3.5. Real estate activities (CNAE 68) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 7.9 3.5. Real estate activities (CNAE 68) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 99.9 3.5. Real estate activities (CNAE 68) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 100.0 3.5. Real estate activities (CNAE 68) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 98.8 3.5. Real estate activities (CNAE 68) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 99.4 3.5. Real estate activities (CNAE 68) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 100.0 3.5. Real estate activities (CNAE 68) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 91.9 3.5. Real estate activities (CNAE 68) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 96.8 3.5. Real estate activities (CNAE 68) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 97.5 3.5. Real estate activities (CNAE 68) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 88.3 3.5. Real estate activities (CNAE 68) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 89.5 3.5. Real estate activities (CNAE 68) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 26.5 3.5. Real estate activities (CNAE 68) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 25.4 3.5. Real estate activities (CNAE 68) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 35.3 3.5. Real estate activities (CNAE 68) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 63.3 3.5. Real estate activities (CNAE 68) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 3.4 3.5. Real estate activities (CNAE 68) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 2.6 3.5. Real estate activities (CNAE 68) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 10.8 3.5. Real estate activities (CNAE 68) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 26.2 3.5. Real estate activities (CNAE 68) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 71.6 3.5. Real estate activities (CNAE 68) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 69.3 3.5. Real estate activities (CNAE 68) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 97.4 3.5. Real estate activities (CNAE 68) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 59.2 3.5. Real estate activities (CNAE 68) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 57.0 3.5. Real estate activities (CNAE 68) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 83.1 3.5. Real estate activities (CNAE 68) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 61.4 3.5. Real estate activities (CNAE 68) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 58.7 3.5. Real estate activities (CNAE 68) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 91.2 3.5. Real estate activities (CNAE 68) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 23.1 3.5. Real estate activities (CNAE 68) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 20.8 3.5. Real estate activities (CNAE 68) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 43.1 3.5. Real estate activities (CNAE 68) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 89.5 3.5. Real estate activities (CNAE 68) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.1 3.5. Real estate activities (CNAE 68) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.0 3.5. Real estate activities (CNAE 68) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 1.3 3.5. Real estate activities (CNAE 68) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 3.5. Real estate activities (CNAE 68) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 56.8 3.5. Real estate activities (CNAE 68) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 57.2 3.5. Real estate activities (CNAE 68) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 54.4 3.5. Real estate activities (CNAE 68) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 42.0 3.5. Real estate activities (CNAE 68) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 30.6 3.5. Real estate activities (CNAE 68) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 31.8 3.5. Real estate activities (CNAE 68) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 16.4 3.5. Real estate activities (CNAE 68) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 18.4 3.5. Real estate activities (CNAE 68) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 6.9 3.5. Real estate activities (CNAE 68) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 6.1 3.5. Real estate activities (CNAE 68) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 17.0 3.5. Real estate activities (CNAE 68) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 7.9 3.5. Real estate activities (CNAE 68) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 5.7 3.5. Real estate activities (CNAE 68) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 5.0 3.5. Real estate activities (CNAE 68) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 11.0 3.5. Real estate activities (CNAE 68) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 31.8 3.5. Real estate activities (CNAE 68) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 99.6 3.5. Real estate activities (CNAE 68) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 99.6 3.5. Real estate activities (CNAE 68) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 100.0 3.5. Real estate activities (CNAE 68) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 90.0 3.5. Real estate activities (CNAE 68) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 89.3 3.5. Real estate activities (CNAE 68) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 98.8 3.5. Real estate activities (CNAE 68) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 35.1 3.5. Real estate activities (CNAE 68) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 33.1 3.5. Real estate activities (CNAE 68) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 54.6 3.5. Real estate activities (CNAE 68) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 84.3 3.5. Real estate activities (CNAE 68) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 60.3 3.5. Real estate activities (CNAE 68) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 58.5 3.5. Real estate activities (CNAE 68) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 81.8 3.5. Real estate activities (CNAE 68) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 73.8 3.5. Real estate activities (CNAE 68) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 51.7 3.5. Real estate activities (CNAE 68) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 50.7 3.5. Real estate activities (CNAE 68) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 62.9 3.5. Real estate activities (CNAE 68) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 65.9 3.5. Real estate activities (CNAE 68) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 92.1 3.5. Real estate activities (CNAE 68) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 91.8 3.5. Real estate activities (CNAE 68) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 96.3 3.5. Real estate activities (CNAE 68) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 92.1 3.5. Real estate activities (CNAE 68) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 55.6 3.5. Real estate activities (CNAE 68) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 53.1 3.5. Real estate activities (CNAE 68) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 83.4 3.5. Real estate activities (CNAE 68) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 43.0 3.5. Real estate activities (CNAE 68) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 39.6 3.5. Real estate activities (CNAE 68) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 81.0 3.5. Real estate activities (CNAE 68) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 53.7 3.5. Real estate activities (CNAE 68) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 51.8 3.5. Real estate activities (CNAE 68) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 75.3 3.5. Real estate activities (CNAE 68) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 89.5 3.5. Real estate activities (CNAE 68) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 52.0 3.5. Real estate activities (CNAE 68) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 50.6 3.5. Real estate activities (CNAE 68) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 68.1 3.5. Real estate activities (CNAE 68) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 79.0 3.5. Real estate activities (CNAE 68) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 51.9 3.5. Real estate activities (CNAE 68) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 49.1 3.5. Real estate activities (CNAE 68) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 83.4 3.5. Real estate activities (CNAE 68) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 30.8 3.5. Real estate activities (CNAE 68) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 27.9 3.5. Real estate activities (CNAE 68) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 60.1 3.5. Real estate activities (CNAE 68) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 23.3 3.5. Real estate activities (CNAE 68) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 21.2 3.5. Real estate activities (CNAE 68) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 44.2 3.5. Real estate activities (CNAE 68) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 76.4 3.5. Real estate activities (CNAE 68) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 19.8 3.5. Real estate activities (CNAE 68) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 19.6 3.5. Real estate activities (CNAE 68) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 23.3 3.5. Real estate activities (CNAE 68) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 15.7 3.5. Real estate activities (CNAE 68) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 11.1 3.5. Real estate activities (CNAE 68) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 10.5 3.5. Real estate activities (CNAE 68) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 19.6 3.5. Real estate activities (CNAE 68) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 7.9 3.5. Real estate activities (CNAE 68) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 4.9 3.5. Real estate activities (CNAE 68) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 4.1 3.5. Real estate activities (CNAE 68) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 16.3 3.5. Real estate activities (CNAE 68) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 0.0 3.5. Real estate activities (CNAE 68) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 8.5 3.5. Real estate activities (CNAE 68) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 7.6 3.5. Real estate activities (CNAE 68) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 20.7 3.5. Real estate activities (CNAE 68) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 7.9 3.5. Real estate activities (CNAE 68) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 5.3 3.5. Real estate activities (CNAE 68) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 4.9 3.5. Real estate activities (CNAE 68) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 10.9 3.5. Real estate activities (CNAE 68) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 0.0 3.5. Real estate activities (CNAE 68) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 41.6 3.5. Real estate activities (CNAE 68) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 42.7 3.5. Real estate activities (CNAE 68) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 32.8 3.5. Real estate activities (CNAE 68) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 0.0 3.5. Real estate activities (CNAE 68) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 92.6 3.5. Real estate activities (CNAE 68) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 92.3 3.5. Real estate activities (CNAE 68) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 96.3 3.5. Real estate activities (CNAE 68) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 87.9 3.5. Real estate activities (CNAE 68) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 87.1 3.5. Real estate activities (CNAE 68) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 96.3 3.5. Real estate activities (CNAE 68) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 86.7 3.5. Real estate activities (CNAE 68) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 86.6 3.5. Real estate activities (CNAE 68) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 86.0 3.5. Real estate activities (CNAE 68) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 66.1 3.5. Real estate activities (CNAE 68) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 64.8 3.5. Real estate activities (CNAE 68) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 77.5 3.5. Real estate activities (CNAE 68) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 67.7 3.5. Real estate activities (CNAE 68) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 65.7 3.5. Real estate activities (CNAE 68) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 90.4 3.5. Real estate activities (CNAE 68) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 92.1 3.5. Real estate activities (CNAE 68) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 66.4 3.5. Real estate activities (CNAE 68) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 64.5 3.5. Real estate activities (CNAE 68) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 89.1 3.5. Real estate activities (CNAE 68) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 81.6 3.5. Real estate activities (CNAE 68) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 41.9 3.5. Real estate activities (CNAE 68) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 39.8 3.5. Real estate activities (CNAE 68) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 65.7 3.5. Real estate activities (CNAE 68) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 71.2 3.5. Real estate activities (CNAE 68) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 14.4 3.5. Real estate activities (CNAE 68) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 14.3 3.5. Real estate activities (CNAE 68) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 12.2 3.5. Real estate activities (CNAE 68) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 34.1 3.5. Real estate activities (CNAE 68) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 0.5 3.5. Real estate activities (CNAE 68) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 0.2 3.5. Real estate activities (CNAE 68) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 2.6 3.5. Real estate activities (CNAE 68) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 10.5 3.5. Real estate activities (CNAE 68) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 0.1 3.5. Real estate activities (CNAE 68) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.0 3.5. Real estate activities (CNAE 68) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 1.4 3.5. Real estate activities (CNAE 68) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 0.0 3.5. Real estate activities (CNAE 68) 18 % of companies with an Internet connection and a website (3) Total 82.5 3.5. Real estate activities (CNAE 68) 18 % of companies with an Internet connection and a website (3) 10 to 49 81.9 3.5. Real estate activities (CNAE 68) 18 % of companies with an Internet connection and a website (3) 50 to 249 89.2 3.5. Real estate activities (CNAE 68) 18 % of companies with an Internet connection and a website (3) 250 and over 89.5 3.5. Real estate activities (CNAE 68) 18.1 Services available on the website: Company introduction (4) Total 91.7 3.5. Real estate activities (CNAE 68) 18.1 Services available on the website: Company introduction (4) 10 to 49 91.0 3.5. Real estate activities (CNAE 68) 18.1 Services available on the website: Company introduction (4) 50 to 249 100.0 3.5. Real estate activities (CNAE 68) 18.1 Services available on the website: Company introduction (4) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 75.8 3.5. Real estate activities (CNAE 68) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 74.7 3.5. Real estate activities (CNAE 68) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 85.9 3.5. Real estate activities (CNAE 68) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 68.6 3.5. Real estate activities (CNAE 68) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 67.6 3.5. Real estate activities (CNAE 68) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 77.0 3.5. Real estate activities (CNAE 68) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 91.2 3.5. Real estate activities (CNAE 68) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 7.9 3.5. Real estate activities (CNAE 68) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 7.9 3.5. Real estate activities (CNAE 68) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 6.1 3.5. Real estate activities (CNAE 68) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 23.8 3.5. Real estate activities (CNAE 68) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 15.5 3.5. Real estate activities (CNAE 68) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 15.7 3.5. Real estate activities (CNAE 68) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 5.7 3.5. Real estate activities (CNAE 68) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 61.9 3.5. Real estate activities (CNAE 68) 18.6 Services available on the website: Online payments (4) Total 12.2 3.5. Real estate activities (CNAE 68) 18.6 Services available on the website: Online payments (4) 10 to 49 11.4 3.5. Real estate activities (CNAE 68) 18.6 Services available on the website: Online payments (4) 50 to 249 14.4 3.5. Real estate activities (CNAE 68) 18.6 Services available on the website: Online payments (4) 250 and over 61.9 3.5. Real estate activities (CNAE 68) 18.7 Services available on the website: Online order tracking (4) Total 12.4 3.5. Real estate activities (CNAE 68) 18.7 Services available on the website: Online order tracking (4) 10 to 49 12.9 3.5. Real estate activities (CNAE 68) 18.7 Services available on the website: Online order tracking (4) 50 to 249 4.4 3.5. Real estate activities (CNAE 68) 18.7 Services available on the website: Online order tracking (4) 250 and over 23.8 3.5. Real estate activities (CNAE 68) 18.8 Services available on the website: Website personalisation for regular users (4) Total 7.7 3.5. Real estate activities (CNAE 68) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 7.7 3.5. Real estate activities (CNAE 68) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 8.6 3.5. Real estate activities (CNAE 68) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 0.0 3.5. Real estate activities (CNAE 68) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 37.4 3.5. Real estate activities (CNAE 68) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 37.1 3.5. Real estate activities (CNAE 68) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 37.3 3.5. Real estate activities (CNAE 68) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 55.7 3.5. Real estate activities (CNAE 68) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 71.7 3.5. Real estate activities (CNAE 68) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 69.7 3.5. Real estate activities (CNAE 68) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 94.9 3.5. Real estate activities (CNAE 68) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 20.0 3.5. Real estate activities (CNAE 68) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 19.1 3.5. Real estate activities (CNAE 68) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 25.0 3.5. Real estate activities (CNAE 68) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 39.7 3.5. Real estate activities (CNAE 68) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 98.9 3.5. Real estate activities (CNAE 68) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 98.8 3.5. Real estate activities (CNAE 68) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 100.0 3.5. Real estate activities (CNAE 68) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 44.4 3.5. Real estate activities (CNAE 68) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 43.3 3.5. Real estate activities (CNAE 68) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 58.5 3.5. Real estate activities (CNAE 68) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 55.4 3.5. Real estate activities (CNAE 68) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 76.4 3.5. Real estate activities (CNAE 68) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 74.8 3.5. Real estate activities (CNAE 68) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 93.4 3.5. Real estate activities (CNAE 68) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 71.6 3.5. Real estate activities (CNAE 68) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 65.8 3.5. Real estate activities (CNAE 68) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 69.7 3.5. Real estate activities (CNAE 68) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 33.3 3.5. Real estate activities (CNAE 68) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 14.2 3.5. Real estate activities (CNAE 68) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 28.2 3.5. Real estate activities (CNAE 68) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 27.9 3.5. Real estate activities (CNAE 68) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 35.2 3.5. Real estate activities (CNAE 68) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 0.0 3.5. Real estate activities (CNAE 68) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 81.5 3.5. Real estate activities (CNAE 68) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 80.4 3.5. Real estate activities (CNAE 68) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 95.7 3.5. Real estate activities (CNAE 68) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 61.5 3.5. Real estate activities (CNAE 68) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 16.1 3.5. Real estate activities (CNAE 68) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 14.9 3.5. Real estate activities (CNAE 68) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 30.2 3.5. Real estate activities (CNAE 68) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 29.2 3.5. Real estate activities (CNAE 68) 22.1 % of companies that regularly shared information with their suppliers(9) Total 74.2 3.5. Real estate activities (CNAE 68) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 71.2 3.5. Real estate activities (CNAE 68) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 90.9 3.5. Real estate activities (CNAE 68) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 22.2 % of companies that regularly shared information with their clients(9) Total 75.3 3.5. Real estate activities (CNAE 68) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 72.4 3.5. Real estate activities (CNAE 68) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 91.6 3.5. Real estate activities (CNAE 68) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 80.6 3.5. Real estate activities (CNAE 68) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 77.3 3.5. Real estate activities (CNAE 68) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 100.0 3.5. Real estate activities (CNAE 68) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 85.4 3.5. Real estate activities (CNAE 68) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 89.9 3.5. Real estate activities (CNAE 68) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 56.4 3.5. Real estate activities (CNAE 68) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 73.0 3.5. Real estate activities (CNAE 68) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 10.3 3.5. Real estate activities (CNAE 68) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 9.8 3.5. Real estate activities (CNAE 68) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 15.6 3.5. Real estate activities (CNAE 68) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 21.3 3.5. Real estate activities (CNAE 68) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 22.5 3.5. Real estate activities (CNAE 68) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 21.0 3.5. Real estate activities (CNAE 68) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 36.8 3.5. Real estate activities (CNAE 68) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 65.9 3.5. Real estate activities (CNAE 68) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 11.6 3.5. Real estate activities (CNAE 68) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 10.3 3.5. Real estate activities (CNAE 68) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 26.6 3.5. Real estate activities (CNAE 68) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 31.8 3.5. Real estate activities (CNAE 68) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 8.8 3.5. Real estate activities (CNAE 68) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 8.0 3.5. Real estate activities (CNAE 68) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 17.6 3.5. Real estate activities (CNAE 68) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 21.3 3.5. Real estate activities (CNAE 68) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 9.4 3.5. Real estate activities (CNAE 68) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 7.9 3.5. Real estate activities (CNAE 68) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 26.2 3.5. Real estate activities (CNAE 68) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 29.2 3.5. Real estate activities (CNAE 68) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 20.0 3.5. Real estate activities (CNAE 68) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 18.1 3.5. Real estate activities (CNAE 68) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 41.3 3.5. Real estate activities (CNAE 68) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 50.2 3.5. Real estate activities (CNAE 68) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 18.9 3.5. Real estate activities (CNAE 68) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 16.9 3.5. Real estate activities (CNAE 68) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 41.3 3.5. Real estate activities (CNAE 68) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 50.2 3.5. Real estate activities (CNAE 68) 27 % of companies that had some computer application for managing client information (CRM tools) Total 33.1 3.5. Real estate activities (CNAE 68) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 32.5 3.5. Real estate activities (CNAE 68) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 35.9 3.5. Real estate activities (CNAE 68) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 73.8 3.5. Real estate activities (CNAE 68) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 33.1 3.5. Real estate activities (CNAE 68) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 32.5 3.5. Real estate activities (CNAE 68) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 35.9 3.5. Real estate activities (CNAE 68) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 73.8 3.5. Real estate activities (CNAE 68) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 28.5 3.5. Real estate activities (CNAE 68) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 28.3 3.5. Real estate activities (CNAE 68) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 25.8 3.5. Real estate activities (CNAE 68) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 65.9 3.5. Real estate activities (CNAE 68) 29 % of companies that used online social networks for work reasons Total 31.6 3.5. Real estate activities (CNAE 68) 29 % of companies that used online social networks for work reasons 10 to 49 31.7 3.5. Real estate activities (CNAE 68) 29 % of companies that used online social networks for work reasons 50 to 249 30.7 3.5. Real estate activities (CNAE 68) 29 % of companies that used online social networks for work reasons 250 and over 34.1 3.5. Real estate activities (CNAE 68) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 10.0 3.5. Real estate activities (CNAE 68) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 7.1 3.5. Real estate activities (CNAE 68) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 43.9 3.5. Real estate activities (CNAE 68) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 53.9 3.5. Real estate activities (CNAE 68) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 95.1 3.5. Real estate activities (CNAE 68) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 96.1 3.5. Real estate activities (CNAE 68) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 79.1 3.5. Real estate activities (CNAE 68) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 100.0 3.5. Real estate activities (CNAE 68) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 19.7 3.5. Real estate activities (CNAE 68) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 18.6 3.5. Real estate activities (CNAE 68) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 29.7 3.5. Real estate activities (CNAE 68) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 53.9 3.5. Real estate activities (CNAE 68) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 71.2 3.5. Real estate activities (CNAE 68) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 71.8 3.5. Real estate activities (CNAE 68) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 58.7 3.5. Real estate activities (CNAE 68) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 100.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.1 % of companies that had computers Total 99.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.1 % of companies that had computers 10 to 49 99.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.1 % of companies that had computers 50 to 249 98.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.1 % of companies that had computers 250 and over 100.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.2 % of companies that had a Local Area Network (LAN) Total 97.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 97.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 97.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 99.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.3 % of companies that had a 'wireless' Local Area Network Total 59.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 56.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 74.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 76.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.4 % of companies that had an Internet connection Total 99.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.4 % of companies that had an Internet connection 10 to 49 99.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.4 % of companies that had an Internet connection 50 to 249 98.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.4 % of companies that had an Internet connection 250 and over 100.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.5 % of companies that had Mobile telephones Total 91.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.5 % of companies that had Mobile telephones 10 to 49 90.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.5 % of companies that had Mobile telephones 50 to 249 93.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.5 % of companies that had Mobile telephones 250 and over 98.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 21.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 20.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 23.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 29.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.7 % of companies that had electronic mail (e-mail) Total 99.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 99.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 98.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 2.1 % of personnel that uses computers at least once a week Total 92.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 2.1 % of personnel that uses computers at least once a week 10 to 49 94.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 2.1 % of personnel that uses computers at least once a week 50 to 249 93.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 2.1 % of personnel that uses computers at least once a week 250 and over 89.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 88.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 91.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 88.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 86.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 28.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 21.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 29.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 32.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3 % of companies that used some type of open source software Total 86.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3 % of companies that used some type of open source software 10 to 49 86.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3 % of companies that used some type of open source software 50 to 249 85.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3 % of companies that used some type of open source software 250 and over 86.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 42.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 39.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 61.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 66.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 80.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 81.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 79.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 72.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 58.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 59.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 51.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 54.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 36.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 32.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 54.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 70.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 30.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 28.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 45.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 58.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 36.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 34.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 43.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 58.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 74.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 71.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 86.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 94.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 33.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 28.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 60.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 71.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 6 % of companies that had personnel specialised in ICT Total 42.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 6 % of companies that had personnel specialised in ICT 10 to 49 38.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 6 % of companies that had personnel specialised in ICT 50 to 249 68.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 6 % of companies that had personnel specialised in ICT 250 and over 83.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 12.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 9.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 26.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 41.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 27.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 27.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 31.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 15.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 31.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 28.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 44.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 60.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 52.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 48.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 60.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 79.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 85.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 84.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 88.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 84.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 36.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 45.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 38.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 31.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 12.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 13.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 6.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 7.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 100.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 100.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 99.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 99.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 100.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 100.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 91.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 92.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 87.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 88.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 33.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 30.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 54.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 74.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 8.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 7.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 15.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 38.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 78.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 76.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 87.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 97.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 60.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 56.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 79.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 91.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 68.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 67.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 77.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 93.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 32.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 30.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 41.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 61.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 44.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 45.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 37.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 22.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 33.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 33.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 30.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 29.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 15.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 14.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 19.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 19.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 7.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 6.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 12.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 28.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 98.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 98.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 98.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 97.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 90.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 90.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 91.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 90.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 69.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 68.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 75.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 89.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 47.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 45.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 61.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 72.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 53.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 52.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 62.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 73.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 96.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 96.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 94.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 96.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 62.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 59.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 79.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 94.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 53.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 50.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 73.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 91.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 55.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 52.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 70.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 92.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 56.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 54.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 72.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 82.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 58.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 55.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 78.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 93.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 38.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 34.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 58.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 79.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 31.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 27.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 50.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 71.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 26.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 26.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 28.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 31.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 24.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 24.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 26.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 21.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 13.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 13.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 8.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 14.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 17.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 17.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 16.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 12.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 7.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 7.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 11.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 10.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 33.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 35.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 22.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 14.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 95.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 94.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 97.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 99.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 91.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 91.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 94.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 95.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 86.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 85.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 93.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 95.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 76.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 74.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 88.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 92.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 78.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 77.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 84.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 87.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 71.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 70.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 78.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 85.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 59.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 58.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 65.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 78.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 22.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 20.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 30.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 41.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 8.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 6.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 14.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 20.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 2.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 1.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 6.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 7.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18 % of companies with an Internet connection and a website (3) Total 78.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18 % of companies with an Internet connection and a website (3) 10 to 49 76.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18 % of companies with an Internet connection and a website (3) 50 to 249 91.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18 % of companies with an Internet connection and a website (3) 250 and over 96.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.1 Services available on the website: Company introduction (4) Total 95.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.1 Services available on the website: Company introduction (4) 10 to 49 95.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.1 Services available on the website: Company introduction (4) 50 to 249 95.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.1 Services available on the website: Company introduction (4) 250 and over 99.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 67.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 66.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 73.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 83.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 46.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 45.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 49.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 49.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 5.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 4.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 7.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 12.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 10.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 10.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 10.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 10.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.6 Services available on the website: Online payments (4) Total 7.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.6 Services available on the website: Online payments (4) 10 to 49 7.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.6 Services available on the website: Online payments (4) 50 to 249 6.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.6 Services available on the website: Online payments (4) 250 and over 15.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.7 Services available on the website: Online order tracking (4) Total 8.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.7 Services available on the website: Online order tracking (4) 10 to 49 7.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.7 Services available on the website: Online order tracking (4) 50 to 249 11.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.7 Services available on the website: Online order tracking (4) 250 and over 14.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.8 Services available on the website: Website personalisation for regular users (4) Total 11.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 10.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 12.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 18.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 34.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 30.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 51.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 77.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 87.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 87.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 90.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 96.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 31.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 31.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 31.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 44.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 96.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 95.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 100.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 98.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 55.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 55.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 54.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 67.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 80.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 80.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 81.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 86.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 43.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 42.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 43.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 46.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 32.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 31.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 41.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 42.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 85.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 84.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 90.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 92.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 20.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 19.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 25.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 26.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 22.1 % of companies that regularly shared information with their suppliers(9) Total 81.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 80.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 91.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 80.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 22.2 % of companies that regularly shared information with their clients(9) Total 89.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 89.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 86.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 90.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 89.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 88.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 93.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 95.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 68.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 70.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 56.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 75.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 11.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 10.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 17.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 27.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 38.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 36.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 49.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 57.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 32.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 32.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 34.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 38.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 16.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 15.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 17.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 24.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 16.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 14.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 22.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 31.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 38.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 37.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 46.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 65.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 20.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 16.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 44.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 56.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 27 % of companies that had some computer application for managing client information (CRM tools) Total 34.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 32.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 43.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 65.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 34.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 32.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 43.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 65.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 20.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 18.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 30.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 53.0 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 29 % of companies that used online social networks for work reasons Total 26.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 29 % of companies that used online social networks for work reasons 10 to 49 25.1 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 29 % of companies that used online social networks for work reasons 50 to 249 34.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 29 % of companies that used online social networks for work reasons 250 and over 54.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 44.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 42.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 52.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 64.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 86.2 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 85.6 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 90.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 83.4 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 54.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 54.8 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 53.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 51.3 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 73.5 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 76.7 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 60.9 3.6. Professional, scientific and technical activities (excluding veterinary activities) (CNAE 69-74) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 58.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.1 % of companies that had computers Total 94.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.1 % of companies that had computers 10 to 49 92.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.1 % of companies that had computers 50 to 249 99.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.1 % of companies that had computers 250 and over 99.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.2 % of companies that had a Local Area Network (LAN) Total 67.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 60.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 86.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 95.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.3 % of companies that had a 'wireless' Local Area Network Total 40.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 38.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 47.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 56.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.4 % of companies that had an Internet connection Total 92.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.4 % of companies that had an Internet connection 10 to 49 90.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.4 % of companies that had an Internet connection 50 to 249 99.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.4 % of companies that had an Internet connection 250 and over 99.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.5 % of companies that had Mobile telephones Total 93.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.5 % of companies that had Mobile telephones 10 to 49 93.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.5 % of companies that had Mobile telephones 50 to 249 94.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.5 % of companies that had Mobile telephones 250 and over 98.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 25.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 26.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 24.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 29.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.7 % of companies that had electronic mail (e-mail) Total 92.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 90.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 99.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 1.7 % of companies that had electronic mail (e-mail) 250 and over 98.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 2.1 % of personnel that uses computers at least once a week Total 30.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 2.1 % of personnel that uses computers at least once a week 10 to 49 31.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 2.1 % of personnel that uses computers at least once a week 50 to 249 27.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 2.1 % of personnel that uses computers at least once a week 250 and over 30.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 27.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 28.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 23.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 27.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 7.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 6.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 6.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 8.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3 % of companies that used some type of open source software Total 79.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3 % of companies that used some type of open source software 10 to 49 79.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3 % of companies that used some type of open source software 50 to 249 79.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3 % of companies that used some type of open source software 250 and over 79.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 33.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 33.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 32.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 40.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 73.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 74.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 72.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 69.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 59.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 60.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 54.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 53.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 22.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 21.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 26.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 39.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 12.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 10.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 17.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 29.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 28.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 27.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 27.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 36.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 41.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 36.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 53.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 71.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 16.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 13.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 24.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 44.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 6 % of companies that had personnel specialised in ICT Total 13.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 6 % of companies that had personnel specialised in ICT 10 to 49 9.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 6 % of companies that had personnel specialised in ICT 50 to 249 24.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 6 % of companies that had personnel specialised in ICT 250 and over 44.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 4.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 2.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 8.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 17.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 29.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 34.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 29.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 18.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 10.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 7.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 13.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 30.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 53.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 48.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 64.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 59.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 91.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 92.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 88.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 93.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 13.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 24.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 23.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 12.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 6.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 6.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 7.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 11.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 99.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 98.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 98.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 99.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 99.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 93.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 93.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 93.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 94.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 17.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 13.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 26.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 41.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 6.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 4.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 8.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 22.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 59.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 55.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 69.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 83.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 39.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 35.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 46.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 70.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 50.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 45.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 61.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 76.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 27.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 25.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 29.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 46.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 57.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 59.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 56.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 41.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 30.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 31.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 28.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 30.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 6.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 5.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 9.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 17.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 4.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 4.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 5.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 10.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 97.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 97.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 98.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 99.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 88.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 88.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 89.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 92.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 40.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 36.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 51.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 67.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 42.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 40.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 44.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 60.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 43.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 41.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 45.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 60.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 90.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 89.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 91.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 89.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 34.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 29.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 47.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 73.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 23.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 17.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 34.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 63.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 31.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 26.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 43.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 68.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 30.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 25.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 40.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 63.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 32.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 26.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 45.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 71.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 17.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 12.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 25.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 51.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 17.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 13.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 27.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 48.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 23.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 23.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 25.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 26.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 22.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 21.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 26.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 19.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 7.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 5.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 12.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 11.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 12.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 11.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 18.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 16.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 13.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 13.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 11.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 13.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 49.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 52.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 44.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 26.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 83.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 80.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 89.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 97.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 70.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 65.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 82.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 95.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 69.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 64.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 79.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 95.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 54.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 48.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 70.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 88.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 63.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 58.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 74.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 90.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 59.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 55.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 70.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 82.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 51.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 45.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 64.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 79.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 18.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 14.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 26.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 38.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 3.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 2.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 4.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 16.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 0.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 0.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 0.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 1.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18 % of companies with an Internet connection and a website (3) Total 67.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18 % of companies with an Internet connection and a website (3) 10 to 49 62.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18 % of companies with an Internet connection and a website (3) 50 to 249 81.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18 % of companies with an Internet connection and a website (3) 250 and over 91.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.1 Services available on the website: Company introduction (4) Total 89.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.1 Services available on the website: Company introduction (4) 10 to 49 86.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.1 Services available on the website: Company introduction (4) 50 to 249 94.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.1 Services available on the website: Company introduction (4) 250 and over 96.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 62.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 61.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 61.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 72.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 44.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 48.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 36.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 34.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 6.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 6.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 5.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 7.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 13.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 15.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 9.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 8.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.6 Services available on the website: Online payments (4) Total 14.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.6 Services available on the website: Online payments (4) 10 to 49 17.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.6 Services available on the website: Online payments (4) 50 to 249 6.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.6 Services available on the website: Online payments (4) 250 and over 9.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.7 Services available on the website: Online order tracking (4) Total 10.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.7 Services available on the website: Online order tracking (4) 10 to 49 11.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.7 Services available on the website: Online order tracking (4) 50 to 249 8.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.7 Services available on the website: Online order tracking (4) 250 and over 7.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.8 Services available on the website: Website personalisation for regular users (4) Total 7.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 8.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 5.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 10.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 32.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 25.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 42.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 65.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 66.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 61.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 78.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 91.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 23.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 21.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 26.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 38.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 96.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 95.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 99.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 99.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 37.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 34.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 41.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 59.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 77.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 76.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 81.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 82.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 56.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 61.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 44.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 44.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 38.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 39.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 35.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 38.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 73.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 68.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 83.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 92.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 11.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 10.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 11.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 22.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 22.1 % of companies that regularly shared information with their suppliers(9) Total 83.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 86.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 81.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 71.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 22.2 % of companies that regularly shared information with their clients(9) Total 80.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 75.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 91.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 91.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 84.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 85.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 81.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 81.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 66.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 61.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 80.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 76.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 13.1 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 10.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 19.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 23.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 25.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 23.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 28.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 37.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 20.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 18.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 27.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 31.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 14.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 13.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 17.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 21.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 15.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 13.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 22.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 28.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 26.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 23.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 34.7 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 43.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 13.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 10.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 21.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 32.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 27 % of companies that had some computer application for managing client information (CRM tools) Total 19.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 15.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 30.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 45.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 19.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 15.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 30.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 45.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 14.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 10.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 22.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 38.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 29 % of companies that used online social networks for work reasons Total 16.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 29 % of companies that used online social networks for work reasons 10 to 49 15.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 29 % of companies that used online social networks for work reasons 50 to 249 21.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 29 % of companies that used online social networks for work reasons 250 and over 24.0 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 40.4 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 29.5 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 62.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 72.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 89.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 92.8 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 80.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 82.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 35.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 26.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 59.9 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 47.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 73.6 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 72.3 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 82.2 3.7. Administrative office activities and auxiliary services (including travel agencies) (CNAE 77-82) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 58.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.1 % of companies that had computers Total 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.1 % of companies that had computers 10 to 49 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.1 % of companies that had computers 50 to 249 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.1 % of companies that had computers 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.2 % of companies that had a Local Area Network (LAN) Total 98.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.2 % of companies that had a Local Area Network (LAN) 10 to 49 98.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.2 % of companies that had a Local Area Network (LAN) 50 to 249 99.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.2 % of companies that had a Local Area Network (LAN) 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.3 % of companies that had a 'wireless' Local Area Network Total 85.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.3 % of companies that had a 'wireless' Local Area Network 10 to 49 83.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.3 % of companies that had a 'wireless' Local Area Network 50 to 249 90.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.3 % of companies that had a 'wireless' Local Area Network 250 and over 87.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.4 % of companies that had an Internet connection Total 99.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.4 % of companies that had an Internet connection 10 to 49 99.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.4 % of companies that had an Internet connection 50 to 249 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.4 % of companies that had an Internet connection 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.5 % of companies that had Mobile telephones Total 99.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.5 % of companies that had Mobile telephones 10 to 49 98.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.5 % of companies that had Mobile telephones 50 to 249 99.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.5 % of companies that had Mobile telephones 250 and over 99.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.6 % of companies that had other technologies (GPS, TPV, etc.) Total 39.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 10 to 49 42.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 50 to 249 28.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.6 % of companies that had other technologies (GPS, TPV, etc.) 250 and over 28.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.7 % of companies that had electronic mail (e-mail) Total 99.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.7 % of companies that had electronic mail (e-mail) 10 to 49 99.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.7 % of companies that had electronic mail (e-mail) 50 to 249 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.7 % of companies that had electronic mail (e-mail) 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.1 % of personnel that uses computers at least once a week Total 96.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.1 % of personnel that uses computers at least once a week 10 to 49 95.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.1 % of personnel that uses computers at least once a week 50 to 249 97.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.1 % of personnel that uses computers at least once a week 250 and over 96.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.2 % of personnel that uses Internet-connected computers at least once a week Total 94.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.2 % of personnel that uses Internet-connected computers at least once a week 10 to 49 93.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.2 % of personnel that uses Internet-connected computers at least once a week 50 to 249 93.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.2 % of personnel that uses Internet-connected computers at least once a week 250 and over 94.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) Total 49.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 10 to 49 36.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 50 to 249 40.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use(1) 250 and over 57.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3 % of companies that used some type of open source software Total 93.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3 % of companies that used some type of open source software 10 to 49 94.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3 % of companies that used some type of open source software 50 to 249 93.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3 % of companies that used some type of open source software 250 and over 88.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) Total 64.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 10 to 49 63.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 50 to 249 65.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.1 % of companies that used open source software according to type: Operating systems (e.g. Linux...) 250 and over 71.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) Total 92.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 10 to 49 93.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 50 to 249 91.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.2 % of companies that used open source software according to type: Internet browsers (e.g. Mozilla Firefox, Chromium...) 250 and over 81.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) Total 68.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 10 to 49 70.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 50 to 249 61.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.3 % of companies that used open source software according to type: Office applications (e.g. Open Office...) 250 and over 62.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) Total 64.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 10 to 49 62.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 50 to 249 71.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.4 % of companies that used open source software according to type: Web/Internet servers (e.g. Apache, Tomcat, Cherokee...) 250 and over 71.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information Total 56.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 10 to 49 55.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 50 to 249 59.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.5 % of companies that used open source software according to type: Open source applications for the automatic processing of ERP or CRM-type information 250 and over 56.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) Total 55.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 10 to 49 54.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 50 to 249 59.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.6 % of companies that used open source software according to type: Others, such as security software (e.g. Open SSL, SSH), learning platforms (e.g. Moodle...), e-mail servers (for example, Send Mail, Postfix...) 250 and over 61.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. Total 93.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 10 to 49 92.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 50 to 249 95.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4 % of companies that provided their employees with remote access to company e-mail, documents or applications, through a fixed, wireless or mobile Internet connection. 250 and over 95.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks Total 60.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 10 to 49 54.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 50 to 249 78.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5 % of companies that had employees who regularly worked outside of the company premises (at least half a working day a week) and connected to the company ICT systems using external telematic networks 250 and over 81.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6 % of companies that had personnel specialised in ICT Total 79.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6 % of companies that had personnel specialised in ICT 10 to 49 75.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6 % of companies that had personnel specialised in ICT 50 to 249 91.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6 % of companies that had personnel specialised in ICT 250 and over 91.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT Total 49.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 10 to 49 44.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 50 to 249 65.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7 % of companies that, in 2011, carried out or tried to carry out new hirings of personnel specialised in ICT 250 and over 64.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) Total 34.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 10 to 49 36.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 50 to 249 34.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8 % of companies that, in 2011, had difficulty when hiring personnel specialised in ICT (7) 250 and over 20.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees Total 53.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 10 to 49 49.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 50 to 249 67.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.1 ICT training in 2011: % of companies that provided ICT training activities for employees 250 and over 74.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) Total 90.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 10 to 49 89.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 50 to 249 94.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.2 ICT training in 2011: % of companies that provided ICT training activities for personnel specialised in ICT (2) 250 and over 91.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) Total 74.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 10 to 49 70.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 50 to 249 82.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.3 ICT training in 2011: % of companies that provided ICT training activities for personnel that used ICT (2) 250 and over 87.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) Total 52.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 10 to 49 43.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 50 to 249 44.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.4 ICT training in 2011: % of employees that received ICT training (specialists or users)(8) 250 and over 56.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) Total 10.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 10 to 49 9.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 50 to 249 13.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 1 % of companies with Internet access, by type of connection: Traditional modem or RDSI (3) 250 and over 13.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) Total 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 10 to 49 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 2 % of companies with Internet access, by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) Total 99.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 10 to 49 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 50 to 249 99.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 3 % of companies with Internet access, by type of connection: Fixed broadband (3) 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) Total 92.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 10 to 49 93.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 50 to 249 90.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 4 % of companies with Internet access, by type of connection: Fixed broadband: DSL (ADSL, SDSL,...) (3) 250 and over 90.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) Total 42.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 10 to 49 36.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 50 to 249 57.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 5 % of companies with Internet access, by type of connection: Fixed broadband: Cable and fibre optic networks (FTTH) (3) 250 and over 77.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) Total 19.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 10 to 49 16.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 50 to 249 23.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 6 % of companies with Internet access, by type of connection: Fixed broadband: Other fixed connections (PLC, leased line, satellite, ...) (3) 250 and over 47.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) Total 94.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 10 to 49 93.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 50 to 249 97.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 7 % of companies with Internet access, by type of connection: Broadband mobile telephony (3) 250 and over 98.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 82.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 80.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 88.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 8 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G modem, using a laptop computer or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 93.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) Total 85.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 10 to 49 83.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 50 to 249 92.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 9 % of companies with Internet access, by type of connection: Broadband mobile telephony: Through a 3G mobile, using a smartphone, PDA or the like (UMTS, CDM200, HSDPA connection, ...) (3) 250 and over 93.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) Total 51.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 10 to 49 48.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 50 to 249 59.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 10 % of companies with Internet access, by type of connection: Other mobile connections (3) 250 and over 64.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) Total 0.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 10 to 49 0.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 50 to 249 0.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11 1 % of companies whose maximum download speed subscribed to was: Less than 2 Mb/sec (3) 250 and over 0.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) Total 34.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 10 to 49 35.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 50 to 249 33.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.2 % of companies whose maximum download speed subscribed to was: Greater than or equal to 2 Mb/sec. and less than 10 Mb/sec (3) 250 and over 19.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) Total 36.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 10 to 49 37.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 50 to 249 30.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.3 % of companies whose maximum download speed subscribed to was: Greater than or equal to 10 Mb/sec. and less than 30 Mb/sec (3) 250 and over 32.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) Total 17.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 10 to 49 17.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 50 to 249 19.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec. and less than 100 Mb/sec (3) 250 and over 14.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) Total 12.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 10 to 49 10.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 50 to 249 16.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec. or more (3) 250 and over 33.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) Total 99.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 10 to 49 99.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 50 to 249 99.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12 1 % of companies with an Internet connection which, as Internet services users, used it for: Seeking information (3) 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) Total 96.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 10 to 49 96.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 50 to 249 95.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.2 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining banking and financial services (3) 250 and over 91.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) Total 78.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 10 to 49 73.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 50 to 249 90.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.3 % of companies with an Internet connection which, as Internet services users, used it for: Training and learning (3) 250 and over 92.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) Total 74.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 10 to 49 76.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 50 to 249 68.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.4 % of companies with an Internet connection which, as Internet services users, used it for: Observing market behaviour (3) 250 and over 77.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) Total 80.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 10 to 49 81.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 50 to 249 76.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.5 % of companies with an Internet connection which, as Internet services users, used it for: Obtaining post-sales/pre-sales services (3) 250 and over 80.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) Total 96.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 10 to 49 96.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 50 to 249 97.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.6 % of companies with an Internet connection which, as Internet services users, used it for: A communications platform (email, VoIP, ...) (3) 250 and over 94.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total 86.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 10 to 49 83.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 50 to 249 94.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 13 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) 250 and over 96.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) Total 80.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 10 to 49 77.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 50 to 249 90.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.1 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Laptop computer (notebook, laptop, Ultra Mobile PC_UMPC, tablet PC, ...)(1) 250 and over 95.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) Total 77.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 10 to 49 72.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 50 to 249 91.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.2 % of companies that provided the following type of portable device that allows a mobile Internet connection for business use: Other portable devices (smartphone, PDA phone, ...)(1) 250 and over 92.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) Total 81.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 10 to 49 78.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 50 to 249 90.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.1 % of companies that provided their employees with portable devices with: Free access to public information on the Internet(1) 250 and over 89.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) Total 85.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 10 to 49 82.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 50 to 249 92.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.2 % of companies that provided their employees with portable devices with: Access to the company e-mail(1) 250 and over 95.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) Total 63.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 10 to 49 61.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 50 to 249 67.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.3 % of companies that provided their employees with portable devices with: Access to and handling capacity for company documents(1) 250 and over 83.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) Total 64.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 10 to 49 61.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 50 to 249 70.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15.4 % of companies that provided their employees with portable devices with: Use of specific computer applications for the company(1) 250 and over 82.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems Total 30.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 10 to 49 31.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 50 to 249 24.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.1 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Connection problems 250 and over 27.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony Total 18.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 10 to 49 18.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 50 to 249 22.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.2 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: High contract or use costs for the Internet via mobile telephony 250 and over 12.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) Total 7.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 10 to 49 7.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 50 to 249 9.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.3 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Security-related problems (disclosure, destruction or corruption of the information) 250 and over 11.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) Total 8.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 10 to 49 7.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 50 to 249 11.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.4 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Int. connection:Tech. probl. or high costs in the integration of the mobile Int. connect. in the progr.used in the company(*) 250 and over 11.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) Total 5.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 10 to 49 4.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 50 to 249 4.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.5 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Other problems (**) 250 and over 8.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use Total 13.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 10 to 49 16.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 50 to 249 5.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.6 % of companies that believed that one or more of the following obstacles limited or prevented the use of the mobile Internet connection: Limited or no need for a mobile Internet connection for business use 250 and over 5.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17 % of companies that, in 2011 interacted online with the Public Administration (3) Total 90.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 10 to 49 88.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 50 to 249 98.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17 % of companies that, in 2011 interacted online with the Public Administration (3) 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.1 Reasons to interact with the Public Administration: To obtain information (3) Total 86.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 10 to 49 83.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 50 to 249 93.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.1 Reasons to interact with the Public Administration: To obtain information (3) 250 and over 98.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) Total 77.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 10 to 49 74.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 50 to 249 87.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.2 Reasons to interact with the Public Administration: To obtain forms (3) 250 and over 93.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) Total 72.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 10 to 49 70.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 50 to 249 77.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.3 Reasons to interact with the Public Administration: To return filled in forms (3) 250 and over 91.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) Total 78.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 10 to 49 75.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 50 to 249 84.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.4 Reasons to interact with the Public Administration: To use complete electronic management (3) 250 and over 97.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) Total 70.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 10 to 49 67.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 50 to 249 77.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.5 Reasons to interact with the Public Administration: To use complete electronic management (tax return)(3) 250 and over 92.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) Total 57.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 10 to 49 52.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 50 to 249 68.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.6 Reasons to interact with the Public Administration: To use complete electronic management (statement of SS contributions)(3) 250 and over 86.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) Total 28.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 10 to 49 25.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 50 to 249 35.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.7 Reasons to interact with the Public Administration: To access the documentation and electronic hiring specifications of the Public Administration (3) 250 and over 55.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) Total 11.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 10 to 49 9.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 50 to 249 15.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.8 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in Spain (3) 250 and over 29.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) Total 2.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 10 to 49 2.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 50 to 249 3.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.9 Reasons to interact with the Public Administration: To present a commercial proposal for a public tender (e-tendering) in the rest of the EU countries (3) 250 and over 6.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18 % of companies with an Internet connection and a website (3) Total 92.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18 % of companies with an Internet connection and a website (3) 10 to 49 91.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18 % of companies with an Internet connection and a website (3) 50 to 249 97.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18 % of companies with an Internet connection and a website (3) 250 and over 97.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.1 Services available on the website: Company introduction (4) Total 99.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.1 Services available on the website: Company introduction (4) 10 to 49 99.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.1 Services available on the website: Company introduction (4) 50 to 249 99.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.1 Services available on the website: Company introduction (4) 250 and over 99.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) Total 75.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 10 to 49 74.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 50 to 249 80.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.2 Services available on the website: Privacy policy statement or certification relating to security on the website (4) 250 and over 77.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.3 Services available on the website: Access to product catalogues or price lists (4) Total 63.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.3 Services available on the website: Access to product catalogues or price lists (4) 10 to 49 64.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.3 Services available on the website: Access to product catalogues or price lists (4) 50 to 249 60.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.3 Services available on the website: Access to product catalogues or price lists (4) 250 and over 58.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) Total 11.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 10 to 49 12.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 50 to 249 5.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.4 Services available on the website: Possibility of the clients personalising or designing the products (4) 250 and over 16.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.5 Services available on the website: Carrying out online orders or reservations (4) Total 17.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.5 Services available on the website: Carrying out online orders or reservations (4) 10 to 49 19.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.5 Services available on the website: Carrying out online orders or reservations (4) 50 to 249 8.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.5 Services available on the website: Carrying out online orders or reservations (4) 250 and over 18.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.6 Services available on the website: Online payments (4) Total 12.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.6 Services available on the website: Online payments (4) 10 to 49 13.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.6 Services available on the website: Online payments (4) 50 to 249 8.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.6 Services available on the website: Online payments (4) 250 and over 13.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.7 Services available on the website: Online order tracking (4) Total 7.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.7 Services available on the website: Online order tracking (4) 10 to 49 7.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.7 Services available on the website: Online order tracking (4) 50 to 249 6.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.7 Services available on the website: Online order tracking (4) 250 and over 19.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.8 Services available on the website: Website personalisation for regular users (4) Total 16.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.8 Services available on the website: Website personalisation for regular users (4) 10 to 49 17.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.8 Services available on the website: Website personalisation for regular users (4) 50 to 249 13.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.8 Services available on the website: Website personalisation for regular users (4) 250 and over 20.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) Total 45.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 10 to 49 35.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 50 to 249 74.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.9 Services available on the website: Online advertisements for job posts or receipt of job applications (4) 250 and over 78.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 19 % of companies that used a digital signature in any communication sent from their company (3) Total 84.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 19 % of companies that used a digital signature in any communication sent from their company (3) 10 to 49 82.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 19 % of companies that used a digital signature in any communication sent from their company (3) 50 to 249 89.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 19 % of companies that used a digital signature in any communication sent from their company (3) 250 and over 96.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) Total 40.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 10 to 49 37.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 50 to 249 47.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 20 1 % of companies that used a digital signature for: Relating to clients and/or suppliers (5) 250 and over 56.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) Total 93.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 10 to 49 91.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 50 to 249 99.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 20.2 % of companies that used a digital signature for: Relating to the Public Administration (5) 250 and over 98.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing Total 61.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 10 to 49 58.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 50 to 249 68.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21 % of companies that carried out electronic data exchanges between companies, appropriate for automatic processing 250 and over 81.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) Total 87.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 10 to 49 86.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 50 to 249 86.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.1 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information regarding products (e.g. catalogues, price lists, ...) (6) 250 and over 93.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) Total 56.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 10 to 49 57.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 50 to 249 55.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.2 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch of payment instructions to banking institutions (6) 250 and over 55.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) Total 50.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 10 to 49 50.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 50 to 249 50.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.3 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of documentation regarding dispatch, transport or deliveries (e.g. delivery notes...) (6) 250 and over 52.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) Total 78.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 10 to 49 76.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 50 to 249 79.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21.4 % of companies that carried out electronic data exchanges, appropriate for automatic processing, through: The dispatch or receipt of information with the Public Administration (e.g. tax refund, importing tax information...) (6) 250 and over 88.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain Total 40.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 10 to 49 42.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 50 to 249 32.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22 % of companies that electronically shared information with their suppliers or clients in the supply chain 250 and over 43.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.1 % of companies that regularly shared information with their suppliers(9) Total 89.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.1 % of companies that regularly shared information with their suppliers(9) 10 to 49 90.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.1 % of companies that regularly shared information with their suppliers(9) 50 to 249 83.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.1 % of companies that regularly shared information with their suppliers(9) 250 and over 87.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.2 % of companies that regularly shared information with their clients(9) Total 72.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.2 % of companies that regularly shared information with their clients(9) 10 to 49 73.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.2 % of companies that regularly shared information with their clients(9) 50 to 249 65.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.2 % of companies that regularly shared information with their clients(9) 250 and over 82.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) Total 94.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 10 to 49 94.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 50 to 249 96.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.1 % of companies that used a data exchange with their suppliers or clients in the supply chain: Websites(9) 250 and over 91.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) Total 57.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 10 to 49 56.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 50 to 249 56.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.2 % of companies that used a data exchange with their suppliers or clients in the supply chain: Electronic data exchange (XML, EDIFACT,.)(9) 250 and over 76.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management Total 32.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 10 to 49 33.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 50 to 249 26.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stocks management 250 and over 42.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 45.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 43.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 53.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 63.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management Total 38.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 10 to 49 39.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 50 to 249 36.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24.3 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At production management 250 and over 42.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management Total 33.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 10 to 49 35.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 50 to 249 26.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24.4 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At distribution management 250 and over 39.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management Total 40.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 10 to 49 42.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 50 to 249 29.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25 1 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At stock management 250 and over 47.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting Total 54.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 10 to 49 52.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 50 to 249 58.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25.2 % of companies that, upon receipt of an order, the information relating to said order arrived automatically: At accounting 250 and over 70.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total 50.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 10 to 49 48.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 50 to 249 50.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 26 % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company 250 and over 71.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 27 % of companies that had some computer application for managing client information (CRM tools) Total 68.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 27 % of companies that had some computer application for managing client information (CRM tools) 10 to 49 67.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 27 % of companies that had some computer application for managing client information (CRM tools) 50 to 249 71.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 27 % of companies that had some computer application for managing client information (CRM tools) 250 and over 67.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients Total 68.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 10 to 49 67.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 50 to 249 71.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 28.1 % of companies that had CRM tools to: Capture, store and share information regarding clients 250 and over 67.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes Total 57.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 10 to 49 58.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 50 to 249 55.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 28.2 % of companies that had CRM tools to: Analyse the information available regarding clients, for commercial and marketing purposes 250 and over 57.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29 % of companies that used online social networks for work reasons Total 47.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29 % of companies that used online social networks for work reasons 10 to 49 44.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29 % of companies that used online social networks for work reasons 50 to 249 57.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29 % of companies that used online social networks for work reasons 250 and over 53.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) Total 64.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 10 to 49 61.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 50 to 249 70.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.1 % of companies that used social networks for the following purpose: Personnel search and/or selection(10) 250 and over 73.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) Total 77.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 10 to 49 75.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 50 to 249 80.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.2 % of companies that used social networks for the following purpose: Marketing, advertising and image management(10) 250 and over 85.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) Total 55.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 10 to 49 54.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 50 to 249 55.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.3 % of companies that used social networks for the following purpose: Communication between employees/professionals(10) 250 and over 63.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) Total 65.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 10 to 49 67.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 50 to 249 61.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.4 % of companies that used social networks for the following purpose: As an information channel for users(10) 250 and over 59.8