Autonomous Cities and Communities Main variables Activity group Total National Total 1.1 % of companies that had computers Total Companies 99.2 National Total 1.1 % of companies that had computers Industria 99.0 National Total 1.1 % of companies that had computers Construction 98.8 National Total 1.1 % of companies that had computers Servicios 99.3 National Total 1.2 % of companies that had a Local Area Network (LAN) Total Companies 87.3 National Total 1.2 % of companies that had a Local Area Network (LAN) Industria 86.8 National Total 1.2 % of companies that had a Local Area Network (LAN) Construction 84.9 National Total 1.2 % of companies that had a Local Area Network (LAN) Servicios 88.1 National Total 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 61.9 National Total 1.3 % of companies that had a 'wireless' Local Area Network Industria 61.5 National Total 1.3 % of companies that had a 'wireless' Local Area Network Construction 55.0 National Total 1.3 % of companies that had a 'wireless' Local Area Network Servicios 63.6 National Total 1.4 % of companies that had an Internet connection Total Companies 98.3 National Total 1.4 % of companies that had an Internet connection Industria 97.7 National Total 1.4 % of companies that had an Internet connection Construction 97.3 National Total 1.4 % of companies that had an Internet connection Servicios 98.8 National Total 1.5 % of companies that had Mobile telephones Total Companies 95.3 National Total 1.5 % of companies that had Mobile telephones Industria 95.1 National Total 1.5 % of companies that had Mobile telephones Construction 97.2 National Total 1.5 % of companies that had Mobile telephones Servicios 95.0 National Total 2.1 % of personnel that uses computers at least once a week Total Companies 58.0 National Total 2.1 % of personnel that uses computers at least once a week Industria 48.7 National Total 2.1 % of personnel that uses computers at least once a week Construction 42.2 National Total 2.1 % of personnel that uses computers at least once a week Servicios 63.8 National Total 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 48.3 National Total 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 38.3 National Total 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 39.3 National Total 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 53.6 National Total 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 19.2 National Total 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 16.0 National Total 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 19.0 National Total 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 20.7 National Total 3 % of companies that used some type of open source software Total Companies 85.6 National Total 3 % of companies that used some type of open source software Industria 83.1 National Total 3 % of companies that used some type of open source software Construction 85.5 National Total 3 % of companies that used some type of open source software Servicios 86.8 National Total 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 37.5 National Total 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 34.5 National Total 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 35.6 National Total 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 39.3 National Total 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 80.2 National Total 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 77.9 National Total 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 80.5 National Total 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 81.3 National Total 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 60.7 National Total 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 58.9 National Total 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 64.2 National Total 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 60.8 National Total 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 27.7 National Total 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 25.0 National Total 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 24.7 National Total 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 29.6 National Total 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 21.3 National Total 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 19.7 National Total 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 14.0 National Total 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 23.5 National Total 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 35.0 National Total 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 31.1 National Total 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 34.8 National Total 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 37.0 National Total 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 6.4 National Total 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 8.0 National Total 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 6.9 National Total 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 5.5 National Total 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 6.9 National Total 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 8.2 National Total 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 7.1 National Total 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 6.2 National Total 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 5.1 National Total 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 6.4 National Total 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 5.2 National Total 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 4.5 National Total 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 4.4 National Total 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 5.4 National Total 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 4.6 National Total 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 3.9 National Total 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 5.9 National Total 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 6.8 National Total 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 6.9 National Total 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 5.2 National Total 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 1.7 National Total 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 1.7 National Total 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 1.4 National Total 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 1.7 National Total 5.1 ICT experts: % of companies that hired ICT experts Total Companies 25.1 National Total 5.1 ICT experts: % of companies that hired ICT experts Industria 23.2 National Total 5.1 ICT experts: % of companies that hired ICT experts Construction 16.2 National Total 5.1 ICT experts: % of companies that hired ICT experts Servicios 27.8 National Total 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 22.9 National Total 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 20.9 National Total 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 15.5 National Total 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 25.4 National Total 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 54.1 National Total 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 50.5 National Total 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 43.4 National Total 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 56.9 National Total 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 80.6 National Total 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 83.3 National Total 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 79.3 National Total 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 79.7 National Total 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 11.1 National Total 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 7.5 National Total 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 7.7 National Total 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 13.4 National Total 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 1.3 National Total 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.5 National Total 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 1.1 National Total 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 1.7 National Total 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 99.9 National Total 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 99.9 National Total 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 99.9 National Total 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 99.8 National Total 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 98.1 National Total 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 97.4 National Total 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 97.6 National Total 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 98.6 National Total 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 90.4 National Total 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 92.0 National Total 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 89.9 National Total 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 89.7 National Total 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 21.1 National Total 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 16.2 National Total 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 13.7 National Total 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 25.0 National Total 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 5.4 National Total 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 6.2 National Total 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 2.6 National Total 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 5.5 National Total 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 78.3 National Total 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 78.2 National Total 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 83.3 National Total 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 77.4 National Total 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 55.0 National Total 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 52.8 National Total 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 53.4 National Total 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 56.4 National Total 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 74.2 National Total 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 74.3 National Total 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 78.9 National Total 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 73.1 National Total 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 23.7 National Total 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 22.3 National Total 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 24.7 National Total 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 24.1 National Total 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.5 National Total 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 0.9 National Total 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 1.2 National Total 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.2 National Total 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 44.3 National Total 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 51.4 National Total 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 46.0 National Total 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 40.6 National Total 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 30.8 National Total 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 30.5 National Total 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 31.9 National Total 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 30.7 National Total 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 12.4 National Total 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 8.1 National Total 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 11.7 National Total 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 14.6 National Total 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 10.2 National Total 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 6.5 National Total 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 6.7 National Total 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 12.6 National Total 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 54.6 National Total 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 53.5 National Total 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 59.1 National Total 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 54.1 National Total 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 36.4 National Total 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 33.9 National Total 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 34.9 National Total 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 37.9 National Total 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 49.0 National Total 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 48.4 National Total 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 53.4 National Total 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 48.4 National Total 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 97.7 National Total 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 97.9 National Total 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 98.5 National Total 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 97.5 National Total 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 90.3 National Total 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 90.6 National Total 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 91.2 National Total 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 90.0 National Total 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 51.1 National Total 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 46.9 National Total 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 54.6 National Total 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 52.4 National Total 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 57.6 National Total 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 55.1 National Total 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 56.5 National Total 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 59.0 National Total 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 58.1 National Total 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 55.2 National Total 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 54.6 National Total 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 60.2 National Total 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 92.6 National Total 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 91.8 National Total 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 91.1 National Total 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 93.2 National Total 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 62.9 National Total 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 59.6 National Total 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 66.9 National Total 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 63.7 National Total 11 % of companies that paid for advertising on the Internet Total Companies 30.0 National Total 11 % of companies that paid for advertising on the Internet Industria 26.5 National Total 11 % of companies that paid for advertising on the Internet Construction 27.6 National Total 11 % of companies that paid for advertising on the Internet Servicios 32.1 National Total 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 91.1 National Total 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 90.0 National Total 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 93.1 National Total 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 91.2 National Total 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 80.0 National Total 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 76.4 National Total 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 82.8 National Total 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 81.1 National Total 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 88.6 National Total 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 89.3 National Total 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 86.0 National Total 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 88.7 National Total 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 58.2 National Total 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 57.7 National Total 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 65.4 National Total 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 56.9 National Total 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 36.3 National Total 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 26.9 National Total 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 43.3 National Total 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 39.0 National Total 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 3.8 National Total 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 3.0 National Total 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 1.7 National Total 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 4.6 National Total 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 78.2 National Total 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 75.2 National Total 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 82.5 National Total 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 78.7 National Total 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 85.8 National Total 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 86.5 National Total 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 80.9 National Total 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 86.6 National Total 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 58.4 National Total 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 56.9 National Total 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 67.0 National Total 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 57.3 National Total 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 31.2 National Total 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 22.0 National Total 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 37.4 National Total 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 34.0 National Total 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 3.9 National Total 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 3.8 National Total 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 2.6 National Total 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 4.3 National Total 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 68.4 National Total 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 67.8 National Total 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 68.7 National Total 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 68.7 National Total 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 85.8 National Total 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 86.1 National Total 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 81.4 National Total 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 86.5 National Total 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 48.4 National Total 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 50.1 National Total 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 57.7 National Total 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 45.7 National Total 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 21.4 National Total 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 14.8 National Total 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 25.9 National Total 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 23.6 National Total 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 6.4 National Total 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 5.7 National Total 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 3.9 National Total 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 7.2 National Total 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 76.6 National Total 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 75.5 National Total 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 73.6 National Total 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 77.7 National Total 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 89.6 National Total 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 88.8 National Total 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 87.7 National Total 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 90.3 National Total 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 38.3 National Total 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 38.4 National Total 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 43.5 National Total 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 37.2 National Total 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 16.9 National Total 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 11.1 National Total 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 21.2 National Total 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 18.8 National Total 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 4.9 National Total 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 3.9 National Total 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 4.8 National Total 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 5.5 National Total 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 60.2 National Total 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 58.8 National Total 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 60.1 National Total 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 60.8 National Total 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 88.0 National Total 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 88.5 National Total 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 89.9 National Total 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 87.4 National Total 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 27.1 National Total 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 27.8 National Total 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 29.1 National Total 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 26.3 National Total 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 9.9 National Total 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 6.0 National Total 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 12.2 National Total 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 11.2 National Total 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 8.9 National Total 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 7.1 National Total 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 6.1 National Total 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 10.3 National Total 13 % of companies with an Internet connection and a website (3) Total Companies 75.8 National Total 13 % of companies with an Internet connection and a website (3) Industria 79.4 National Total 13 % of companies with an Internet connection and a website (3) Construction 67.6 National Total 13 % of companies with an Internet connection and a website (3) Servicios 75.7 National Total 14.1 Services available on the website: Appearance of the company (4) Total Companies 90.5 National Total 14.1 Services available on the website: Appearance of the company (4) Industria 90.3 National Total 14.1 Services available on the website: Appearance of the company (4) Construction 87.4 National Total 14.1 Services available on the website: Appearance of the company (4) Servicios 91.1 National Total 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 16.9 National Total 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 9.2 National Total 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 2.9 National Total 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 23.3 National Total 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 52.8 National Total 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 55.5 National Total 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 29.7 National Total 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 55.6 National Total 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 7.4 National Total 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 6.1 National Total 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 2.1 National Total 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 9.0 National Total 14.5 Services available on the website: Online tracking of orders (4) Total Companies 11.1 National Total 14.5 Services available on the website: Online tracking of orders (4) Industria 7.1 National Total 14.5 Services available on the website: Online tracking of orders (4) Construction 1.3 National Total 14.5 Services available on the website: Online tracking of orders (4) Servicios 14.9 National Total 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 8.4 National Total 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 6.7 National Total 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 5.4 National Total 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 9.8 National Total 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 34.7 National Total 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 24.6 National Total 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 19.1 National Total 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 42.5 National Total 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 65.2 National Total 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 60.1 National Total 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 54.2 National Total 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 69.7 National Total 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 21.1 National Total 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 13.3 National Total 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 19.1 National Total 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 25.4 National Total 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 26.4 National Total 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 23.2 National Total 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 20.7 National Total 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 29.0 National Total 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 70.7 National Total 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 70.6 National Total 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 72.4 National Total 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 70.4 National Total 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 17.2 National Total 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 17.0 National Total 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 12.1 National Total 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 18.4 National Total 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 98.4 National Total 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 98.4 National Total 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 99.4 National Total 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 98.1 National Total 17 Social Media: % of companies that used Social Media: Total Companies 36.9 National Total 17 Social Media: % of companies that used Social Media: Industria 29.7 National Total 17 Social Media: % of companies that used Social Media: Construction 23.4 National Total 17 Social Media: % of companies that used Social Media: Servicios 43.0 National Total 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 92.4 National Total 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 87.8 National Total 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 87.3 National Total 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 94.5 National Total 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 40.9 National Total 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 33.4 National Total 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 24.2 National Total 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 45.3 National Total 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 39.6 National Total 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 40.4 National Total 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 30.3 National Total 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 40.4 National Total 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 12.9 National Total 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 11.2 National Total 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 15.0 National Total 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 13.3 National Total 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 72.1 National Total 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 64.8 National Total 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 60.0 National Total 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 75.9 National Total 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 56.8 National Total 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 49.7 National Total 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 40.4 National Total 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 61.0 National Total 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 32.9 National Total 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 26.1 National Total 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 27.5 National Total 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 35.7 National Total 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 28.2 National Total 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 21.4 National Total 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 31.9 National Total 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 29.9 National Total 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 21.8 National Total 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 15.2 National Total 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 20.3 National Total 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 24.1 National Total 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 28.2 National Total 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 20.8 National Total 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 33.6 National Total 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 30.1 National Total 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 39.2 National Total 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 34.5 National Total 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 25.7 National Total 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 42.2 National Total 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 48.1 National Total 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 48.4 National Total 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 60.3 National Total 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 46.7 National Total 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 4.2 National Total 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 5.0 National Total 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 5.0 National Total 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 3.8 National Total 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 15.0 National Total 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 13.1 National Total 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 8.9 National Total 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 17.2 National Total 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 61.4 National Total 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 61.2 National Total 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 61.6 National Total 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 61.5 National Total 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 27.7 National Total 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 22.5 National Total 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 29.5 National Total 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 29.4 National Total 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 54.7 National Total 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 44.8 National Total 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 45.5 National Total 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 59.3 National Total 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 69.0 National Total 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 66.0 National Total 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 68.9 National Total 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 70.1 National Total 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 20.7 National Total 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 18.3 National Total 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 35.8 National Total 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 20.0 National Total 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 23.1 National Total 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 19.2 National Total 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 14.9 National Total 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 25.4 National Total 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 25.1 National Total 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 15.2 National Total 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 19.2 National Total 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 29.3 National Total 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 53.4 National Total 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 48.0 National Total 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 47.8 National Total 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 56.0 National Total 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 39.1 National Total 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 33.2 National Total 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 31.6 National Total 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 42.0 National Total 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 31.0 National Total 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 30.8 National Total 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 18.3 National Total 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 32.5 National Total 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 19.2 National Total 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 23.1 National Total 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 24.3 National Total 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 17.2 National Total 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 17.6 National Total 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 17.3 National Total 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 20.2 National Total 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 17.4 National Total 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 26.8 National Total 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 27.8 National Total 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 22.0 National Total 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 27.0 National Total 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 32.3 National Total 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 32.9 National Total 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 23.2 National Total 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 33.1 National Total 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 27.8 National Total 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 23.6 National Total 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 26.2 National Total 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 29.5 National Total 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 24.9 National Total 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 29.9 National Total 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 27.6 National Total 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 22.8 National Total 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 21.5 National Total 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 24.1 National Total 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 36.0 National Total 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 19.0 National Total 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 17.0 National Total 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 16.4 National Total 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 8.1 National Total 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 18.1 National Total 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 45.9 National Total 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 39.6 National Total 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 42.9 National Total 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 48.5 National Total 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 17.9 National Total 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 17.2 National Total 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 28.7 National Total 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 17.0 National Total 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 28.5 National Total 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 25.6 National Total 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 8.3 National Total 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 31.7 National Total 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 42.7 National Total 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 36.6 National Total 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 53.1 National Total 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 43.8 National Total 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 10.5 National Total 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 11.6 National Total 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 17.8 National Total 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 9.3 National Total 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 22.4 National Total 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 18.6 National Total 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 8.8 National Total 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 25.2 National Total 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 46.6 National Total 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 42.9 National Total 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 53.7 National Total 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 47.1 National Total 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 12.0 National Total 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 13.2 National Total 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 18.4 National Total 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 10.9 National Total 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 33.3 National Total 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 34.9 National Total 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 30.5 National Total 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 33.1 National Total 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 34.7 National Total 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 36.0 National Total 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 33.8 National Total 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 34.2 National Total 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 33.8 National Total 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 34.5 National Total 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 33.8 National Total 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 33.5 National Total 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 30.6 National Total 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 28.5 National Total 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 32.7 National Total 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 31.2 National Total 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 46.5 National Total 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 48.0 National Total 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 48.3 National Total 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 45.4 National Total 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 45.9 National Total 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 46.7 National Total 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 47.9 National Total 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 45.0 National Total 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 38.0 National Total 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 43.2 National Total 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 30.4 National Total 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 37.1 National Total 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 36.8 National Total 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 34.9 National Total 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 25.7 National Total 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 39.9 National Total 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 34.9 National Total 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 33.3 National Total 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 24.2 National Total 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 37.9 National Total 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 28.5 National Total 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 26.7 National Total 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 15.9 National Total 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 31.9 National Total 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 40.2 National Total 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 38.0 National Total 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 41.0 National Total 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 41.0 National Total 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 42.1 National Total 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 39.0 National Total 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 44.7 National Total 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 43.1 National Total 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 18.8 National Total 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 17.1 National Total 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 13.1 National Total 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 20.7 National Total 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 69.7 National Total 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 64.2 National Total 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 54.6 National Total 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 73.8 National Total 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 68.4 National Total 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 73.0 National Total 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 68.8 National Total 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 66.6 National Total 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 7.7 National Total 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 10.8 National Total 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 3.6 National Total 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 7.0 National Total 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 5.9 National Total 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 7.3 National Total 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 2.0 National Total 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 6.1 National Total 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 3.6 National Total 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 4.4 National Total 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 2.4 National Total 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 3.4 National Total 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 18.9 National Total 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 23.5 National Total 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 10.5 National Total 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 18.6 National Total 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 4.9 National Total 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 6.3 National Total 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 1.5 National Total 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 5.0 National Total 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 69.1 National Total 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 63.7 National Total 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 70.6 National Total 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 71.1 National Total 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 93.0 National Total 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 93.7 National Total 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 96.5 National Total 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 92.0 National Total 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 23.6 National Total 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 26.0 National Total 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 26.9 National Total 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 22.0 National Total 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 16.2 National Total 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 16.7 National Total 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 12.4 National Total 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 16.8 National Total 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 1.3 National Total 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 0.9 National Total 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.4 National Total 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 1.7 National Total 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 65.3 National Total 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 63.7 National Total 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 63.4 National Total 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 66.4 National Total 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 2,589,876.1 National Total 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 499,821.1 National Total 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 79,030.9 National Total 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 2,011,024.1 National Total 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 2,180,584.7 National Total 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 679,246.1 National Total 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 56,558.5 National Total 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 1,444,780.1 National Total 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 3,960,749.8 National Total 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 912,011.3 National Total 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 81,048.1 National Total 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 2,967,690.5 National Total 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 938,350.6 National Total 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 268,487.7 National Total 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 22,254.7 National Total 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 647,608.2 AndalucÝa 1.1 % of companies that had computers Total Companies 98.4 AndalucÝa 1.1 % of companies that had computers Industria 99.6 AndalucÝa 1.1 % of companies that had computers Construction 95.8 AndalucÝa 1.1 % of companies that had computers Servicios 98.5 AndalucÝa 1.2 % of companies that had a Local Area Network (LAN) Total Companies 86.6 AndalucÝa 1.2 % of companies that had a Local Area Network (LAN) Industria 85.6 AndalucÝa 1.2 % of companies that had a Local Area Network (LAN) Construction 80.5 AndalucÝa 1.2 % of companies that had a Local Area Network (LAN) Servicios 88.4 AndalucÝa 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 61.1 AndalucÝa 1.3 % of companies that had a 'wireless' Local Area Network Industria 64.3 AndalucÝa 1.3 % of companies that had a 'wireless' Local Area Network Construction 53.8 AndalucÝa 1.3 % of companies that had a 'wireless' Local Area Network Servicios 61.5 AndalucÝa 1.4 % of companies that had an Internet connection Total Companies 97.6 AndalucÝa 1.4 % of companies that had an Internet connection Industria 96.6 AndalucÝa 1.4 % of companies that had an Internet connection Construction 95.8 AndalucÝa 1.4 % of companies that had an Internet connection Servicios 98.4 AndalucÝa 1.5 % of companies that had Mobile telephones Total Companies 94.7 AndalucÝa 1.5 % of companies that had Mobile telephones Industria 97.0 AndalucÝa 1.5 % of companies that had Mobile telephones Construction 94.2 AndalucÝa 1.5 % of companies that had Mobile telephones Servicios 94.0 AndalucÝa 2.1 % of personnel that uses computers at least once a week Total Companies 48.8 AndalucÝa 2.1 % of personnel that uses computers at least once a week Industria 40.2 AndalucÝa 2.1 % of personnel that uses computers at least once a week Construction 42.0 AndalucÝa 2.1 % of personnel that uses computers at least once a week Servicios 53.3 AndalucÝa 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 41.8 AndalucÝa 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 31.9 AndalucÝa 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 38.0 AndalucÝa 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 46.3 AndalucÝa 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 14.9 AndalucÝa 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 12.3 AndalucÝa 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 19.0 AndalucÝa 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 15.0 AndalucÝa 3 % of companies that used some type of open source software Total Companies 88.2 AndalucÝa 3 % of companies that used some type of open source software Industria 83.3 AndalucÝa 3 % of companies that used some type of open source software Construction 90.4 AndalucÝa 3 % of companies that used some type of open source software Servicios 89.6 AndalucÝa 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 38.5 AndalucÝa 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 42.2 AndalucÝa 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 44.7 AndalucÝa 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 35.7 AndalucÝa 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 83.9 AndalucÝa 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 81.1 AndalucÝa 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 85.2 AndalucÝa 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 84.7 AndalucÝa 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 64.7 AndalucÝa 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 63.0 AndalucÝa 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 70.2 AndalucÝa 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 64.0 AndalucÝa 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 29.5 AndalucÝa 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 28.2 AndalucÝa 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 42.0 AndalucÝa 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 27.1 AndalucÝa 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 18.1 AndalucÝa 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 14.0 AndalucÝa 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 17.3 AndalucÝa 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 19.9 AndalucÝa 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 38.0 AndalucÝa 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 33.2 AndalucÝa 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 45.7 AndalucÝa 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 38.0 AndalucÝa 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 6.0 AndalucÝa 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 8.6 AndalucÝa 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 1.7 AndalucÝa 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 5.9 AndalucÝa 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 5.5 AndalucÝa 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 8.2 AndalucÝa 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 2.1 AndalucÝa 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 5.2 AndalucÝa 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 4.7 AndalucÝa 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 7.8 AndalucÝa 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 3.3 AndalucÝa 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 3.8 AndalucÝa 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 3.8 AndalucÝa 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 5.5 AndalucÝa 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 3.4 AndalucÝa 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 3.2 AndalucÝa 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 4.6 AndalucÝa 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 6.5 AndalucÝa 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 1.7 AndalucÝa 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 4.6 AndalucÝa 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 1.3 AndalucÝa 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 1.7 AndalucÝa 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.1 AndalucÝa 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 1.5 AndalucÝa 5.1 ICT experts: % of companies that hired ICT experts Total Companies 21.7 AndalucÝa 5.1 ICT experts: % of companies that hired ICT experts Industria 18.7 AndalucÝa 5.1 ICT experts: % of companies that hired ICT experts Construction 19.3 AndalucÝa 5.1 ICT experts: % of companies that hired ICT experts Servicios 23.5 AndalucÝa 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 22.4 AndalucÝa 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 17.9 AndalucÝa 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 10.0 AndalucÝa 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 26.9 AndalucÝa 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 51.0 AndalucÝa 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 42.7 AndalucÝa 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 66.9 AndalucÝa 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 51.8 AndalucÝa 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 78.4 AndalucÝa 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 76.7 AndalucÝa 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 63.3 AndalucÝa 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 80.0 AndalucÝa 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 10.0 AndalucÝa 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 4.8 AndalucÝa 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 12.0 AndalucÝa 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 11.6 AndalucÝa 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 1.2 AndalucÝa 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.4 AndalucÝa 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 4.9 AndalucÝa 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 0.6 AndalucÝa 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 AndalucÝa 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 AndalucÝa 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 AndalucÝa 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 AndalucÝa 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 98.8 AndalucÝa 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 97.4 AndalucÝa 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 100.0 AndalucÝa 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 99.1 AndalucÝa 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 93.7 AndalucÝa 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 94.0 AndalucÝa 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 87.0 AndalucÝa 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 95.1 AndalucÝa 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 12.0 AndalucÝa 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 9.7 AndalucÝa 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 13.8 AndalucÝa 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 12.4 AndalucÝa 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 6.3 AndalucÝa 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 4.5 AndalucÝa 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 7.1 AndalucÝa 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 6.8 AndalucÝa 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 74.9 AndalucÝa 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 77.6 AndalucÝa 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 81.5 AndalucÝa 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 72.4 AndalucÝa 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 46.0 AndalucÝa 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 47.3 AndalucÝa 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 38.6 AndalucÝa 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 47.1 AndalucÝa 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 71.9 AndalucÝa 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 73.8 AndalucÝa 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 81.5 AndalucÝa 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 69.1 AndalucÝa 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 21.3 AndalucÝa 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 20.8 AndalucÝa 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 27.3 AndalucÝa 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 20.2 AndalucÝa 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.2 AndalucÝa 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 1.0 AndalucÝa 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 AndalucÝa 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.0 AndalucÝa 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 46.6 AndalucÝa 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 50.8 AndalucÝa 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 40.1 AndalucÝa 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 46.5 AndalucÝa 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 35.1 AndalucÝa 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 34.5 AndalucÝa 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 35.5 AndalucÝa 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 35.3 AndalucÝa 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 10.9 AndalucÝa 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 6.3 AndalucÝa 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 18.3 AndalucÝa 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 11.0 AndalucÝa 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 5.9 AndalucÝa 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 4.9 AndalucÝa 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 6.1 AndalucÝa 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 6.3 AndalucÝa 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 48.8 AndalucÝa 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 46.2 AndalucÝa 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 65.9 AndalucÝa 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 46.0 AndalucÝa 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 27.3 AndalucÝa 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 21.5 AndalucÝa 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 38.2 AndalucÝa 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 27.0 AndalucÝa 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 44.1 AndalucÝa 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 43.2 AndalucÝa 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 60.9 AndalucÝa 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 40.6 AndalucÝa 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 96.1 AndalucÝa 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 97.9 AndalucÝa 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 96.4 AndalucÝa 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 95.3 AndalucÝa 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 91.5 AndalucÝa 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 89.8 AndalucÝa 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 91.0 AndalucÝa 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 92.3 AndalucÝa 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 51.7 AndalucÝa 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 48.8 AndalucÝa 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 60.7 AndalucÝa 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 50.8 AndalucÝa 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 55.4 AndalucÝa 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 55.5 AndalucÝa 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 66.0 AndalucÝa 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 53.0 AndalucÝa 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 61.3 AndalucÝa 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 57.5 AndalucÝa 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 62.4 AndalucÝa 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 62.5 AndalucÝa 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 93.6 AndalucÝa 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 87.2 AndalucÝa 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 92.8 AndalucÝa 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 96.3 AndalucÝa 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 59.9 AndalucÝa 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 52.5 AndalucÝa 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 80.5 AndalucÝa 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 58.1 AndalucÝa 11 % of companies that paid for advertising on the Internet Total Companies 33.2 AndalucÝa 11 % of companies that paid for advertising on the Internet Industria 28.6 AndalucÝa 11 % of companies that paid for advertising on the Internet Construction 26.9 AndalucÝa 11 % of companies that paid for advertising on the Internet Servicios 36.4 AndalucÝa 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 94.4 AndalucÝa 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 88.1 AndalucÝa 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 95.6 AndalucÝa 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 96.5 AndalucÝa 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 83.3 AndalucÝa 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 69.5 AndalucÝa 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 85.2 AndalucÝa 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 88.0 AndalucÝa 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 89.3 AndalucÝa 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 93.6 AndalucÝa 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 86.9 AndalucÝa 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 88.5 AndalucÝa 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 57.7 AndalucÝa 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 56.9 AndalucÝa 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 79.4 AndalucÝa 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 53.4 AndalucÝa 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 41.3 AndalucÝa 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 22.5 AndalucÝa 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 61.8 AndalucÝa 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 42.6 AndalucÝa 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 3.5 AndalucÝa 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 2.3 AndalucÝa 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 0.0 AndalucÝa 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 4.6 AndalucÝa 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 81.5 AndalucÝa 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 70.5 AndalucÝa 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 87.5 AndalucÝa 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 84.3 AndalucÝa 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 88.1 AndalucÝa 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 90.8 AndalucÝa 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 83.0 AndalucÝa 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 88.5 AndalucÝa 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 59.8 AndalucÝa 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 54.7 AndalucÝa 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 76.6 AndalucÝa 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 57.6 AndalucÝa 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 36.1 AndalucÝa 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 18.9 AndalucÝa 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 52.9 AndalucÝa 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 37.7 AndalucÝa 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 3.4 AndalucÝa 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 6.7 AndalucÝa 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 0.0 AndalucÝa 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 3.1 AndalucÝa 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 69.0 AndalucÝa 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 64.9 AndalucÝa 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 74.8 AndalucÝa 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 69.3 AndalucÝa 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 87.4 AndalucÝa 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 87.9 AndalucÝa 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 88.3 AndalucÝa 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 87.0 AndalucÝa 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 51.6 AndalucÝa 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 49.4 AndalucÝa 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 69.3 AndalucÝa 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 48.2 AndalucÝa 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 23.2 AndalucÝa 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 16.0 AndalucÝa 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 26.5 AndalucÝa 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 24.9 AndalucÝa 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 8.1 AndalucÝa 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 8.3 AndalucÝa 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 2.2 AndalucÝa 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 9.5 AndalucÝa 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 83.8 AndalucÝa 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 74.2 AndalucÝa 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 88.2 AndalucÝa 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 86.4 AndalucÝa 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 92.7 AndalucÝa 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 91.8 AndalucÝa 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 94.8 AndalucÝa 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 92.5 AndalucÝa 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 38.2 AndalucÝa 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 35.9 AndalucÝa 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 49.5 AndalucÝa 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 36.4 AndalucÝa 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 22.0 AndalucÝa 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 12.2 AndalucÝa 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 30.2 AndalucÝa 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 23.3 AndalucÝa 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 5.5 AndalucÝa 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 7.0 AndalucÝa 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 5.0 AndalucÝa 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 5.1 AndalucÝa 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 66.6 AndalucÝa 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 60.2 AndalucÝa 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 75.0 AndalucÝa 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 67.1 AndalucÝa 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 88.5 AndalucÝa 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 88.5 AndalucÝa 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 93.9 AndalucÝa 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 87.2 AndalucÝa 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 29.6 AndalucÝa 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 27.7 AndalucÝa 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 38.4 AndalucÝa 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 28.0 AndalucÝa 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 14.0 AndalucÝa 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 6.9 AndalucÝa 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 17.7 AndalucÝa 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 15.5 AndalucÝa 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 9.7 AndalucÝa 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 9.8 AndalucÝa 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 5.9 AndalucÝa 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 10.6 AndalucÝa 13 % of companies with an Internet connection and a website (3) Total Companies 70.9 AndalucÝa 13 % of companies with an Internet connection and a website (3) Industria 71.6 AndalucÝa 13 % of companies with an Internet connection and a website (3) Construction 79.4 AndalucÝa 13 % of companies with an Internet connection and a website (3) Servicios 68.8 AndalucÝa 14.1 Services available on the website: Appearance of the company (4) Total Companies 84.7 AndalucÝa 14.1 Services available on the website: Appearance of the company (4) Industria 86.1 AndalucÝa 14.1 Services available on the website: Appearance of the company (4) Construction 77.0 AndalucÝa 14.1 Services available on the website: Appearance of the company (4) Servicios 86.1 AndalucÝa 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 20.3 AndalucÝa 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 11.3 AndalucÝa 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 2.6 AndalucÝa 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 28.3 AndalucÝa 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 52.9 AndalucÝa 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 50.9 AndalucÝa 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 29.4 AndalucÝa 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 59.6 AndalucÝa 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 8.4 AndalucÝa 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 7.4 AndalucÝa 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 2.5 AndalucÝa 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 10.2 AndalucÝa 14.5 Services available on the website: Online tracking of orders (4) Total Companies 12.5 AndalucÝa 14.5 Services available on the website: Online tracking of orders (4) Industria 8.5 AndalucÝa 14.5 Services available on the website: Online tracking of orders (4) Construction 2.7 AndalucÝa 14.5 Services available on the website: Online tracking of orders (4) Servicios 16.5 AndalucÝa 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 7.2 AndalucÝa 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 9.1 AndalucÝa 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 4.4 AndalucÝa 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 7.2 AndalucÝa 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 39.0 AndalucÝa 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 29.8 AndalucÝa 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 14.0 AndalucÝa 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 48.9 AndalucÝa 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 61.5 AndalucÝa 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 65.7 AndalucÝa 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 41.3 AndalucÝa 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 65.0 AndalucÝa 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 23.5 AndalucÝa 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 13.2 AndalucÝa 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 29.8 AndalucÝa 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 25.8 AndalucÝa 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 25.9 AndalucÝa 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 27.8 AndalucÝa 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 15.6 AndalucÝa 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 27.7 AndalucÝa 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 76.5 AndalucÝa 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 69.9 AndalucÝa 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 82.1 AndalucÝa 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 77.8 AndalucÝa 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 13.6 AndalucÝa 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 10.3 AndalucÝa 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 9.0 AndalucÝa 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 15.8 AndalucÝa 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 98.9 AndalucÝa 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 99.4 AndalucÝa 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 AndalucÝa 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 98.4 AndalucÝa 17 Social Media: % of companies that used Social Media: Total Companies 40.5 AndalucÝa 17 Social Media: % of companies that used Social Media: Industria 31.0 AndalucÝa 17 Social Media: % of companies that used Social Media: Construction 27.3 AndalucÝa 17 Social Media: % of companies that used Social Media: Servicios 46.9 AndalucÝa 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 93.3 AndalucÝa 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 89.8 AndalucÝa 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 91.6 AndalucÝa 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 94.4 AndalucÝa 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 36.9 AndalucÝa 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 32.5 AndalucÝa 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 23.8 AndalucÝa 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 39.6 AndalucÝa 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 36.0 AndalucÝa 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 31.8 AndalucÝa 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 34.8 AndalucÝa 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 37.2 AndalucÝa 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 9.1 AndalucÝa 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 4.6 AndalucÝa 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 8.9 AndalucÝa 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 10.2 AndalucÝa 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 70.2 AndalucÝa 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 69.5 AndalucÝa 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 58.8 AndalucÝa 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 71.8 AndalucÝa 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 54.9 AndalucÝa 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 48.8 AndalucÝa 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 37.3 AndalucÝa 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 58.7 AndalucÝa 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 33.1 AndalucÝa 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 34.0 AndalucÝa 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 37.4 AndalucÝa 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 32.4 AndalucÝa 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 30.4 AndalucÝa 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 31.7 AndalucÝa 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 65.6 AndalucÝa 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 25.6 AndalucÝa 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 19.2 AndalucÝa 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 14.7 AndalucÝa 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 37.8 AndalucÝa 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 17.9 AndalucÝa 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 26.8 AndalucÝa 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 30.7 AndalucÝa 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 43.1 AndalucÝa 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 23.8 AndalucÝa 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 39.3 AndalucÝa 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 48.9 AndalucÝa 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 25.1 AndalucÝa 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 38.7 AndalucÝa 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 49.7 AndalucÝa 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 40.9 AndalucÝa 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 74.4 AndalucÝa 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 48.7 AndalucÝa 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 3.3 AndalucÝa 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 4.6 AndalucÝa 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 0.4 AndalucÝa 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 3.4 AndalucÝa 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 11.2 AndalucÝa 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 8.3 AndalucÝa 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 11.2 AndalucÝa 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 12.3 AndalucÝa 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 64.9 AndalucÝa 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 61.0 AndalucÝa 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 66.5 AndalucÝa 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 65.6 AndalucÝa 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 38.2 AndalucÝa 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 35.8 AndalucÝa 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 42.0 AndalucÝa 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 38.0 AndalucÝa 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 49.7 AndalucÝa 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 38.5 AndalucÝa 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 52.4 AndalucÝa 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 52.1 AndalucÝa 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 60.3 AndalucÝa 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 61.1 AndalucÝa 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 83.3 AndalucÝa 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 55.5 AndalucÝa 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 21.8 AndalucÝa 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 18.5 AndalucÝa 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 46.1 AndalucÝa 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 17.7 AndalucÝa 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 18.0 AndalucÝa 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 16.3 AndalucÝa 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 19.5 AndalucÝa 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 18.1 AndalucÝa 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 34.0 AndalucÝa 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 23.1 AndalucÝa 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 58.7 AndalucÝa 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 31.9 AndalucÝa 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 52.2 AndalucÝa 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 50.8 AndalucÝa 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 66.2 AndalucÝa 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 49.8 AndalucÝa 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 40.0 AndalucÝa 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 47.6 AndalucÝa 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 27.6 AndalucÝa 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 40.6 AndalucÝa 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 39.6 AndalucÝa 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 42.4 AndalucÝa 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 21.5 AndalucÝa 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 42.5 AndalucÝa 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 18.7 AndalucÝa 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 18.1 AndalucÝa 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 2.3 AndalucÝa 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 22.1 AndalucÝa 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 12.5 AndalucÝa 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 6.9 AndalucÝa 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 0.5 AndalucÝa 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 16.3 AndalucÝa 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 18.6 AndalucÝa 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 22.4 AndalucÝa 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 13.3 AndalucÝa 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 18.8 AndalucÝa 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 29.1 AndalucÝa 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 51.9 AndalucÝa 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 18.8 AndalucÝa 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 25.4 AndalucÝa 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 31.2 AndalucÝa 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 22.0 AndalucÝa 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 13.6 AndalucÝa 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 37.0 AndalucÝa 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 27.9 AndalucÝa 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 35.6 AndalucÝa 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 20.5 AndalucÝa 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 27.4 AndalucÝa 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 21.9 AndalucÝa 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 25.6 AndalucÝa 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 32.4 AndalucÝa 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 18.9 AndalucÝa 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 21.4 AndalucÝa 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 20.9 AndalucÝa 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 15.3 AndalucÝa 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 22.7 AndalucÝa 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 41.5 AndalucÝa 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 39.9 AndalucÝa 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 12.0 AndalucÝa 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 47.8 AndalucÝa 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 17.6 AndalucÝa 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 9.5 AndalucÝa 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 47.3 AndalucÝa 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 13.7 AndalucÝa 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 33.3 AndalucÝa 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 20.4 AndalucÝa 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 15.3 AndalucÝa 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 40.1 AndalucÝa 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 33.7 AndalucÝa 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 30.9 AndalucÝa 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 51.2 AndalucÝa 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 30.9 AndalucÝa 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 11.6 AndalucÝa 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 13.3 AndalucÝa 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 8.1 AndalucÝa 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 11.9 AndalucÝa 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 19.5 AndalucÝa 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 14.5 AndalucÝa 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 0.9 AndalucÝa 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 24.5 AndalucÝa 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 48.6 AndalucÝa 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 44.3 AndalucÝa 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 71.8 AndalucÝa 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 45.1 AndalucÝa 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 11.7 AndalucÝa 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 5.7 AndalucÝa 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 8.1 AndalucÝa 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 14.0 AndalucÝa 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 31.8 AndalucÝa 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 32.0 AndalucÝa 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 36.5 AndalucÝa 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 30.7 AndalucÝa 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 34.4 AndalucÝa 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 31.3 AndalucÝa 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 36.2 AndalucÝa 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 35.2 AndalucÝa 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 32.9 AndalucÝa 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 32.5 AndalucÝa 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 32.9 AndalucÝa 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 33.0 AndalucÝa 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 27.8 AndalucÝa 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 30.1 AndalucÝa 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 29.3 AndalucÝa 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 26.6 AndalucÝa 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 49.2 AndalucÝa 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 47.5 AndalucÝa 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 51.6 AndalucÝa 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 49.3 AndalucÝa 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 49.0 AndalucÝa 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 47.2 AndalucÝa 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 48.4 AndalucÝa 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 49.9 AndalucÝa 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 28.2 AndalucÝa 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 26.1 AndalucÝa 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 28.0 AndalucÝa 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 29.1 AndalucÝa 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 35.3 AndalucÝa 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 32.4 AndalucÝa 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 20.6 AndalucÝa 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 39.8 AndalucÝa 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 33.8 AndalucÝa 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 31.5 AndalucÝa 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 20.6 AndalucÝa 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 37.8 AndalucÝa 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 27.5 AndalucÝa 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 23.4 AndalucÝa 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 16.5 AndalucÝa 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 31.6 AndalucÝa 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 41.7 AndalucÝa 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 34.3 AndalucÝa 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 50.7 AndalucÝa 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 42.5 AndalucÝa 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 47.6 AndalucÝa 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 38.7 AndalucÝa 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 55.6 AndalucÝa 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 49.2 AndalucÝa 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 20.8 AndalucÝa 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 14.5 AndalucÝa 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 16.9 AndalucÝa 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 24.2 AndalucÝa 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 66.9 AndalucÝa 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 56.2 AndalucÝa 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 56.7 AndalucÝa 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 71.0 AndalucÝa 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 62.5 AndalucÝa 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 75.7 AndalucÝa 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 62.3 AndalucÝa 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 59.4 AndalucÝa 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 5.1 AndalucÝa 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 6.5 AndalucÝa 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 4.8 AndalucÝa 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 4.6 AndalucÝa 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 3.9 AndalucÝa 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 4.6 AndalucÝa 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 3.4 AndalucÝa 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 3.8 AndalucÝa 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 2.7 AndalucÝa 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 2.3 AndalucÝa 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 1.6 AndalucÝa 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 3.1 AndalucÝa 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 14.1 AndalucÝa 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 15.4 AndalucÝa 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 14.3 AndalucÝa 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 13.6 AndalucÝa 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 2.6 AndalucÝa 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 3.5 AndalucÝa 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 2.2 AndalucÝa 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 2.4 AndalucÝa 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 71.5 AndalucÝa 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 70.3 AndalucÝa 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 52.7 AndalucÝa 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 75.6 AndalucÝa 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 94.0 AndalucÝa 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 92.4 AndalucÝa 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 100.0 AndalucÝa 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 93.3 AndalucÝa 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 24.5 AndalucÝa 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 22.0 AndalucÝa 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 46.9 AndalucÝa 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 20.9 AndalucÝa 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 14.9 AndalucÝa 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 13.6 AndalucÝa 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 11.4 AndalucÝa 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 16.1 AndalucÝa 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 0.9 AndalucÝa 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 0.2 AndalucÝa 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.2 AndalucÝa 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 1.3 AndalucÝa 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 62.4 AndalucÝa 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 61.6 AndalucÝa 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 57.5 AndalucÝa 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 63.8 AndalucÝa 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 83,940.1 AndalucÝa 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 12,478.4 AndalucÝa 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 26,947.5 AndalucÝa 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 44,514.1 AndalucÝa 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 78,111.0 AndalucÝa 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 15,823.2 AndalucÝa 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 5,375.9 AndalucÝa 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 56,911.9 AndalucÝa 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 60,372.8 AndalucÝa 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 14,413.0 AndalucÝa 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 5,913.4 AndalucÝa 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 40,046.3 AndalucÝa 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 23,006.0 AndalucÝa 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 5,197.0 AndalucÝa 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 3,215.7 AndalucÝa 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 14,593.4 Arag¾n 1.1 % of companies that had computers Total Companies 99.7 Arag¾n 1.1 % of companies that had computers Industria 99.5 Arag¾n 1.1 % of companies that had computers Construction 100.0 Arag¾n 1.1 % of companies that had computers Servicios 99.8 Arag¾n 1.2 % of companies that had a Local Area Network (LAN) Total Companies 88.1 Arag¾n 1.2 % of companies that had a Local Area Network (LAN) Industria 92.3 Arag¾n 1.2 % of companies that had a Local Area Network (LAN) Construction 85.9 Arag¾n 1.2 % of companies that had a Local Area Network (LAN) Servicios 85.7 Arag¾n 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 58.7 Arag¾n 1.3 % of companies that had a 'wireless' Local Area Network Industria 71.0 Arag¾n 1.3 % of companies that had a 'wireless' Local Area Network Construction 41.9 Arag¾n 1.3 % of companies that had a 'wireless' Local Area Network Servicios 54.1 Arag¾n 1.4 % of companies that had an Internet connection Total Companies 98.8 Arag¾n 1.4 % of companies that had an Internet connection Industria 98.9 Arag¾n 1.4 % of companies that had an Internet connection Construction 100.0 Arag¾n 1.4 % of companies that had an Internet connection Servicios 98.4 Arag¾n 1.5 % of companies that had Mobile telephones Total Companies 95.0 Arag¾n 1.5 % of companies that had Mobile telephones Industria 95.2 Arag¾n 1.5 % of companies that had Mobile telephones Construction 100.0 Arag¾n 1.5 % of companies that had Mobile telephones Servicios 93.7 Arag¾n 2.1 % of personnel that uses computers at least once a week Total Companies 51.3 Arag¾n 2.1 % of personnel that uses computers at least once a week Industria 42.8 Arag¾n 2.1 % of personnel that uses computers at least once a week Construction 38.3 Arag¾n 2.1 % of personnel that uses computers at least once a week Servicios 60.1 Arag¾n 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 43.5 Arag¾n 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 33.2 Arag¾n 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 32.5 Arag¾n 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 53.6 Arag¾n 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 14.8 Arag¾n 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 11.2 Arag¾n 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 14.6 Arag¾n 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 17.8 Arag¾n 3 % of companies that used some type of open source software Total Companies 86.0 Arag¾n 3 % of companies that used some type of open source software Industria 86.5 Arag¾n 3 % of companies that used some type of open source software Construction 79.7 Arag¾n 3 % of companies that used some type of open source software Servicios 87.1 Arag¾n 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 44.1 Arag¾n 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 47.0 Arag¾n 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 34.1 Arag¾n 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 44.4 Arag¾n 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 82.1 Arag¾n 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 84.2 Arag¾n 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 71.9 Arag¾n 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 83.0 Arag¾n 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 66.6 Arag¾n 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 64.4 Arag¾n 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 68.7 Arag¾n 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 67.6 Arag¾n 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 25.6 Arag¾n 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 23.8 Arag¾n 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 17.1 Arag¾n 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 28.9 Arag¾n 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 19.4 Arag¾n 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 24.8 Arag¾n 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 1.7 Arag¾n 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 19.8 Arag¾n 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 37.7 Arag¾n 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 35.4 Arag¾n 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 40.0 Arag¾n 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 38.8 Arag¾n 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 7.4 Arag¾n 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 6.3 Arag¾n 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 12.9 Arag¾n 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 6.7 Arag¾n 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 6.9 Arag¾n 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 5.8 Arag¾n 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 11.9 Arag¾n 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 6.4 Arag¾n 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 5.4 Arag¾n 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 5.7 Arag¾n 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 6.9 Arag¾n 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 4.9 Arag¾n 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 3.7 Arag¾n 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 3.7 Arag¾n 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 0.7 Arag¾n 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 4.4 Arag¾n 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 4.9 Arag¾n 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 4.1 Arag¾n 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 4.1 Arag¾n 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 5.6 Arag¾n 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 1.7 Arag¾n 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 1.1 Arag¾n 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.0 Arag¾n 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 2.6 Arag¾n 5.1 ICT experts: % of companies that hired ICT experts Total Companies 20.5 Arag¾n 5.1 ICT experts: % of companies that hired ICT experts Industria 19.8 Arag¾n 5.1 ICT experts: % of companies that hired ICT experts Construction 13.2 Arag¾n 5.1 ICT experts: % of companies that hired ICT experts Servicios 22.7 Arag¾n 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 21.7 Arag¾n 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 14.4 Arag¾n 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 21.8 Arag¾n 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 26.8 Arag¾n 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 55.1 Arag¾n 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 71.0 Arag¾n 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 21.9 Arag¾n 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 55.6 Arag¾n 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 77.5 Arag¾n 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 77.4 Arag¾n 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 96.8 Arag¾n 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 73.8 Arag¾n 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 8.0 Arag¾n 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 6.3 Arag¾n 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 1.0 Arag¾n 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 11.0 Arag¾n 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 1.1 Arag¾n 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.3 Arag¾n 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Arag¾n 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 2.0 Arag¾n 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 Arag¾n 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Arag¾n 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Arag¾n 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Arag¾n 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 98.5 Arag¾n 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 97.2 Arag¾n 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 100.0 Arag¾n 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 99.1 Arag¾n 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 94.3 Arag¾n 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 92.1 Arag¾n 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 100.0 Arag¾n 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 94.4 Arag¾n 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 13.8 Arag¾n 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 11.6 Arag¾n 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 6.1 Arag¾n 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 17.2 Arag¾n 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 4.6 Arag¾n 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 4.7 Arag¾n 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 0.0 Arag¾n 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 5.6 Arag¾n 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 80.8 Arag¾n 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 76.6 Arag¾n 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 87.2 Arag¾n 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 82.1 Arag¾n 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 56.4 Arag¾n 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 60.4 Arag¾n 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 46.9 Arag¾n 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 55.9 Arag¾n 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 77.6 Arag¾n 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 72.8 Arag¾n 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 87.2 Arag¾n 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 78.8 Arag¾n 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 24.4 Arag¾n 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 25.7 Arag¾n 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 17.3 Arag¾n 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 25.1 Arag¾n 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.4 Arag¾n 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 1.1 Arag¾n 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 Arag¾n 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.0 Arag¾n 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 44.9 Arag¾n 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 47.5 Arag¾n 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 58.1 Arag¾n 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 39.8 Arag¾n 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 37.2 Arag¾n 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 37.2 Arag¾n 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 35.4 Arag¾n 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 37.6 Arag¾n 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 8.9 Arag¾n 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 5.8 Arag¾n 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 5.8 Arag¾n 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 11.9 Arag¾n 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 7.1 Arag¾n 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 5.5 Arag¾n 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 0.7 Arag¾n 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 9.9 Arag¾n 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 58.5 Arag¾n 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 56.4 Arag¾n 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 42.0 Arag¾n 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 64.0 Arag¾n 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 38.2 Arag¾n 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 40.7 Arag¾n 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 19.4 Arag¾n 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 40.9 Arag¾n 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 53.8 Arag¾n 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 52.7 Arag¾n 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 41.0 Arag¾n 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 57.8 Arag¾n 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 98.8 Arag¾n 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 97.6 Arag¾n 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 100.0 Arag¾n 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 99.4 Arag¾n 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 92.0 Arag¾n 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 93.0 Arag¾n 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 86.2 Arag¾n 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 92.7 Arag¾n 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 58.5 Arag¾n 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 56.4 Arag¾n 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 67.5 Arag¾n 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 57.8 Arag¾n 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 62.9 Arag¾n 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 67.1 Arag¾n 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 48.1 Arag¾n 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 63.4 Arag¾n 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 57.6 Arag¾n 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 64.1 Arag¾n 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 50.4 Arag¾n 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 54.8 Arag¾n 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 92.6 Arag¾n 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 93.3 Arag¾n 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 84.5 Arag¾n 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 94.0 Arag¾n 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 61.2 Arag¾n 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 59.0 Arag¾n 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 56.3 Arag¾n 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 63.9 Arag¾n 11 % of companies that paid for advertising on the Internet Total Companies 37.8 Arag¾n 11 % of companies that paid for advertising on the Internet Industria 37.1 Arag¾n 11 % of companies that paid for advertising on the Internet Construction 50.7 Arag¾n 11 % of companies that paid for advertising on the Internet Servicios 35.2 Arag¾n 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 91.7 Arag¾n 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 92.9 Arag¾n 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 84.5 Arag¾n 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 92.5 Arag¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 81.5 Arag¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 83.8 Arag¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 76.7 Arag¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 81.1 Arag¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 89.9 Arag¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 90.0 Arag¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 89.9 Arag¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 89.9 Arag¾n 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 54.4 Arag¾n 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 52.6 Arag¾n 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 52.9 Arag¾n 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 56.1 Arag¾n 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 30.3 Arag¾n 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 22.4 Arag¾n 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 37.5 Arag¾n 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 34.6 Arag¾n 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 3.0 Arag¾n 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 3.1 Arag¾n 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 0.0 Arag¾n 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 3.6 Arag¾n 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 80.5 Arag¾n 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 81.7 Arag¾n 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 81.7 Arag¾n 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 79.2 Arag¾n 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 84.4 Arag¾n 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 83.5 Arag¾n 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 86.8 Arag¾n 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 84.4 Arag¾n 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 54.5 Arag¾n 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 58.2 Arag¾n 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 51.9 Arag¾n 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 52.5 Arag¾n 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 29.3 Arag¾n 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 27.5 Arag¾n 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 38.4 Arag¾n 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 28.4 Arag¾n 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 3.8 Arag¾n 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 2.1 Arag¾n 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 0.0 Arag¾n 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 6.0 Arag¾n 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 65.6 Arag¾n 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 70.9 Arag¾n 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 56.4 Arag¾n 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 64.0 Arag¾n 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 88.8 Arag¾n 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 86.3 Arag¾n 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 98.2 Arag¾n 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 88.6 Arag¾n 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 36.6 Arag¾n 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 44.2 Arag¾n 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 26.6 Arag¾n 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 32.7 Arag¾n 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 15.0 Arag¾n 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 14.0 Arag¾n 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 12.8 Arag¾n 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 16.3 Arag¾n 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 5.7 Arag¾n 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 3.2 Arag¾n 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 5.4 Arag¾n 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 7.6 Arag¾n 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 71.1 Arag¾n 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 75.5 Arag¾n 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 50.8 Arag¾n 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 72.9 Arag¾n 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 96.4 Arag¾n 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 95.4 Arag¾n 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 100.0 Arag¾n 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 96.6 Arag¾n 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 23.0 Arag¾n 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 29.4 Arag¾n 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 23.9 Arag¾n 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 18.2 Arag¾n 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 10.3 Arag¾n 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 7.6 Arag¾n 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 18.4 Arag¾n 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 10.8 Arag¾n 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 2.7 Arag¾n 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 2.2 Arag¾n 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Arag¾n 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 3.6 Arag¾n 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 51.6 Arag¾n 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 59.3 Arag¾n 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 31.4 Arag¾n 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 51.0 Arag¾n 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 86.7 Arag¾n 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 84.3 Arag¾n 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 96.7 Arag¾n 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 87.2 Arag¾n 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 21.8 Arag¾n 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 28.5 Arag¾n 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 11.9 Arag¾n 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 17.7 Arag¾n 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 7.0 Arag¾n 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 7.4 Arag¾n 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 11.9 Arag¾n 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 6.0 Arag¾n 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 11.5 Arag¾n 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 12.9 Arag¾n 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 3.3 Arag¾n 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 11.6 Arag¾n 13 % of companies with an Internet connection and a website (3) Total Companies 77.8 Arag¾n 13 % of companies with an Internet connection and a website (3) Industria 81.9 Arag¾n 13 % of companies with an Internet connection and a website (3) Construction 62.2 Arag¾n 13 % of companies with an Internet connection and a website (3) Servicios 78.7 Arag¾n 14.1 Services available on the website: Appearance of the company (4) Total Companies 91.7 Arag¾n 14.1 Services available on the website: Appearance of the company (4) Industria 90.6 Arag¾n 14.1 Services available on the website: Appearance of the company (4) Construction 97.2 Arag¾n 14.1 Services available on the website: Appearance of the company (4) Servicios 91.5 Arag¾n 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 14.4 Arag¾n 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 6.3 Arag¾n 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 0.0 Arag¾n 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 23.2 Arag¾n 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 52.6 Arag¾n 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 63.0 Arag¾n 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 31.1 Arag¾n 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 49.1 Arag¾n 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 8.5 Arag¾n 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 6.9 Arag¾n 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 0.0 Arag¾n 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 11.2 Arag¾n 14.5 Services available on the website: Online tracking of orders (4) Total Companies 8.6 Arag¾n 14.5 Services available on the website: Online tracking of orders (4) Industria 4.5 Arag¾n 14.5 Services available on the website: Online tracking of orders (4) Construction 0.0 Arag¾n 14.5 Services available on the website: Online tracking of orders (4) Servicios 13.3 Arag¾n 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 6.2 Arag¾n 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 6.8 Arag¾n 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 0.0 Arag¾n 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 6.9 Arag¾n 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 28.1 Arag¾n 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 21.8 Arag¾n 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 43.5 Arag¾n 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 29.9 Arag¾n 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 62.7 Arag¾n 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 55.6 Arag¾n 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 70.8 Arag¾n 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 66.4 Arag¾n 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 16.1 Arag¾n 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 10.8 Arag¾n 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 9.3 Arag¾n 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 21.4 Arag¾n 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 25.7 Arag¾n 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 22.8 Arag¾n 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 40.3 Arag¾n 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 25.0 Arag¾n 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 67.8 Arag¾n 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 74.5 Arag¾n 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 67.9 Arag¾n 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 63.0 Arag¾n 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 14.8 Arag¾n 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 14.1 Arag¾n 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 15.6 Arag¾n 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 15.2 Arag¾n 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 99.3 Arag¾n 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 99.5 Arag¾n 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Arag¾n 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 99.0 Arag¾n 17 Social Media: % of companies that used Social Media: Total Companies 32.3 Arag¾n 17 Social Media: % of companies that used Social Media: Industria 26.7 Arag¾n 17 Social Media: % of companies that used Social Media: Construction 35.9 Arag¾n 17 Social Media: % of companies that used Social Media: Servicios 35.3 Arag¾n 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 86.0 Arag¾n 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 78.8 Arag¾n 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 75.4 Arag¾n 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 92.4 Arag¾n 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 43.5 Arag¾n 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 33.9 Arag¾n 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 8.5 Arag¾n 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 57.2 Arag¾n 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 43.7 Arag¾n 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 50.0 Arag¾n 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 33.0 Arag¾n 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 43.0 Arag¾n 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 15.5 Arag¾n 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 15.6 Arag¾n 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 21.7 Arag¾n 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 13.9 Arag¾n 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 65.0 Arag¾n 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 47.5 Arag¾n 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 53.7 Arag¾n 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 77.2 Arag¾n 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 47.9 Arag¾n 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 41.6 Arag¾n 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 53.7 Arag¾n 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 49.8 Arag¾n 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 32.9 Arag¾n 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 25.3 Arag¾n 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 21.7 Arag¾n 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 39.7 Arag¾n 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 24.6 Arag¾n 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 22.7 Arag¾n 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 21.7 Arag¾n 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 26.4 Arag¾n 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 12.8 Arag¾n 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 10.6 Arag¾n 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 0.0 Arag¾n 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 17.2 Arag¾n 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 23.6 Arag¾n 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 32.6 Arag¾n 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 0.0 Arag¾n 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 24.7 Arag¾n 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 32.7 Arag¾n 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 24.5 Arag¾n 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 30.1 Arag¾n 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 37.8 Arag¾n 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 47.9 Arag¾n 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 48.0 Arag¾n 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 48.2 Arag¾n 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 47.7 Arag¾n 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 6.3 Arag¾n 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 8.1 Arag¾n 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 21.7 Arag¾n 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 1.5 Arag¾n 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 12.1 Arag¾n 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 9.9 Arag¾n 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 4.8 Arag¾n 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 15.5 Arag¾n 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 55.7 Arag¾n 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 66.5 Arag¾n 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 14.5 Arag¾n 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 53.9 Arag¾n 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 23.2 Arag¾n 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 33.4 Arag¾n 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 14.5 Arag¾n 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 19.2 Arag¾n 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 58.6 Arag¾n 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 66.9 Arag¾n 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 21.9 Arag¾n 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 57.6 Arag¾n 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 60.3 Arag¾n 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 75.1 Arag¾n 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 100.0 Arag¾n 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 50.6 Arag¾n 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 21.4 Arag¾n 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 22.8 Arag¾n 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 0.0 Arag¾n 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 22.4 Arag¾n 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 18.5 Arag¾n 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 22.8 Arag¾n 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 0.0 Arag¾n 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 18.0 Arag¾n 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 19.4 Arag¾n 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 27.3 Arag¾n 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 0.0 Arag¾n 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 17.3 Arag¾n 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 56.9 Arag¾n 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 59.5 Arag¾n 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 0.0 Arag¾n 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 60.0 Arag¾n 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 30.4 Arag¾n 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 30.4 Arag¾n 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 0.0 Arag¾n 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 32.7 Arag¾n 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 23.1 Arag¾n 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 9.0 Arag¾n 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 14.5 Arag¾n 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 30.0 Arag¾n 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 19.1 Arag¾n 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 19.2 Arag¾n 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 0.0 Arag¾n 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 20.5 Arag¾n 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 20.8 Arag¾n 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 14.5 Arag¾n 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 0.0 Arag¾n 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 25.3 Arag¾n 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 22.6 Arag¾n 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 15.3 Arag¾n 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 14.5 Arag¾n 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 26.6 Arag¾n 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 29.7 Arag¾n 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 27.3 Arag¾n 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 36.4 Arag¾n 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 30.3 Arag¾n 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 37.7 Arag¾n 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 29.8 Arag¾n 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 85.5 Arag¾n 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 37.7 Arag¾n 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 24.0 Arag¾n 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 21.0 Arag¾n 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 21.9 Arag¾n 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 25.4 Arag¾n 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 19.7 Arag¾n 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 15.2 Arag¾n 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 0.0 Arag¾n 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 23.2 Arag¾n 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 9.2 Arag¾n 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 16.0 Arag¾n 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 0.0 Arag¾n 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 6.8 Arag¾n 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 47.2 Arag¾n 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 53.7 Arag¾n 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 14.5 Arag¾n 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 46.6 Arag¾n 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 28.0 Arag¾n 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 23.0 Arag¾n 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 85.5 Arag¾n 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 25.9 Arag¾n 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 27.4 Arag¾n 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 39.3 Arag¾n 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 0.0 Arag¾n 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 24.1 Arag¾n 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 49.5 Arag¾n 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 50.4 Arag¾n 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 100.0 Arag¾n 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 45.3 Arag¾n 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 8.2 Arag¾n 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 3.0 Arag¾n 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 0.0 Arag¾n 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 11.2 Arag¾n 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 24.4 Arag¾n 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 39.6 Arag¾n 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 0.0 Arag¾n 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 19.3 Arag¾n 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 46.6 Arag¾n 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 41.3 Arag¾n 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 100.0 Arag¾n 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 45.0 Arag¾n 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 13.0 Arag¾n 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 9.7 Arag¾n 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 0.0 Arag¾n 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 15.4 Arag¾n 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 31.9 Arag¾n 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 41.3 Arag¾n 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 13.8 Arag¾n 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 29.7 Arag¾n 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 34.0 Arag¾n 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 38.7 Arag¾n 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 23.1 Arag¾n 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 33.4 Arag¾n 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 30.5 Arag¾n 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 39.0 Arag¾n 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 14.9 Arag¾n 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 28.4 Arag¾n 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 23.5 Arag¾n 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 30.1 Arag¾n 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 22.3 Arag¾n 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 18.8 Arag¾n 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 47.8 Arag¾n 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 50.0 Arag¾n 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 59.3 Arag¾n 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 42.9 Arag¾n 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 45.3 Arag¾n 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 53.6 Arag¾n 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 36.0 Arag¾n 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 41.5 Arag¾n 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 37.4 Arag¾n 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 42.5 Arag¾n 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 23.1 Arag¾n 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 37.3 Arag¾n 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 39.7 Arag¾n 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 32.8 Arag¾n 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 31.1 Arag¾n 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 46.6 Arag¾n 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 38.2 Arag¾n 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 31.9 Arag¾n 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 23.3 Arag¾n 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 46.2 Arag¾n 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 29.6 Arag¾n 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 22.7 Arag¾n 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 20.3 Arag¾n 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 36.7 Arag¾n 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 47.8 Arag¾n 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 44.5 Arag¾n 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 58.5 Arag¾n 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 47.6 Arag¾n 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 46.4 Arag¾n 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 45.1 Arag¾n 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 34.8 Arag¾n 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 50.1 Arag¾n 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 21.7 Arag¾n 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 22.2 Arag¾n 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 16.4 Arag¾n 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 22.6 Arag¾n 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 62.7 Arag¾n 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 53.7 Arag¾n 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 47.4 Arag¾n 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 71.6 Arag¾n 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 75.1 Arag¾n 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 74.0 Arag¾n 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 100.0 Arag¾n 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 71.5 Arag¾n 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 10.2 Arag¾n 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 15.5 Arag¾n 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 0.0 Arag¾n 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 9.0 Arag¾n 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 9.6 Arag¾n 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 10.9 Arag¾n 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 7.8 Arag¾n 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 9.1 Arag¾n 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 4.7 Arag¾n 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 5.4 Arag¾n 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 8.5 Arag¾n 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 3.3 Arag¾n 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 15.5 Arag¾n 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 16.9 Arag¾n 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 3.0 Arag¾n 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 16.3 Arag¾n 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 4.4 Arag¾n 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 5.3 Arag¾n 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Arag¾n 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 4.4 Arag¾n 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 60.2 Arag¾n 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 59.1 Arag¾n 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 49.3 Arag¾n 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 62.7 Arag¾n 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 97.2 Arag¾n 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 94.8 Arag¾n 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 100.0 Arag¾n 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 98.6 Arag¾n 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 30.7 Arag¾n 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 31.5 Arag¾n 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 50.7 Arag¾n 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 27.1 Arag¾n 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 17.2 Arag¾n 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 15.8 Arag¾n 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 13.8 Arag¾n 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 18.9 Arag¾n 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 1.7 Arag¾n 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 1.2 Arag¾n 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Arag¾n 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 2.5 Arag¾n 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 64.4 Arag¾n 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 65.5 Arag¾n 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 61.3 Arag¾n 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 64.4 Arag¾n 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 15,066.1 Arag¾n 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 6,538.2 Arag¾n 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 988.4 Arag¾n 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 7,539.4 Arag¾n 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 20,889.5 Arag¾n 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 9,198.8 Arag¾n 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 1,211.5 Arag¾n 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 10,479.3 Arag¾n 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 26,936.9 Arag¾n 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 10,393.9 Arag¾n 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 778.5 Arag¾n 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 15,764.5 Arag¾n 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 8,215.5 Arag¾n 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 4,119.6 Arag¾n 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 153.3 Arag¾n 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 3,942.6 Asturias, Principado de 1.1 % of companies that had computers Total Companies 98.8 Asturias, Principado de 1.1 % of companies that had computers Industria 99.5 Asturias, Principado de 1.1 % of companies that had computers Construction 100.0 Asturias, Principado de 1.1 % of companies that had computers Servicios 98.1 Asturias, Principado de 1.2 % of companies that had a Local Area Network (LAN) Total Companies 86.6 Asturias, Principado de 1.2 % of companies that had a Local Area Network (LAN) Industria 90.3 Asturias, Principado de 1.2 % of companies that had a Local Area Network (LAN) Construction 98.1 Asturias, Principado de 1.2 % of companies that had a Local Area Network (LAN) Servicios 81.6 Asturias, Principado de 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 59.0 Asturias, Principado de 1.3 % of companies that had a 'wireless' Local Area Network Industria 53.8 Asturias, Principado de 1.3 % of companies that had a 'wireless' Local Area Network Construction 62.7 Asturias, Principado de 1.3 % of companies that had a 'wireless' Local Area Network Servicios 61.1 Asturias, Principado de 1.4 % of companies that had an Internet connection Total Companies 98.6 Asturias, Principado de 1.4 % of companies that had an Internet connection Industria 99.5 Asturias, Principado de 1.4 % of companies that had an Internet connection Construction 100.0 Asturias, Principado de 1.4 % of companies that had an Internet connection Servicios 97.7 Asturias, Principado de 1.5 % of companies that had Mobile telephones Total Companies 95.1 Asturias, Principado de 1.5 % of companies that had Mobile telephones Industria 95.9 Asturias, Principado de 1.5 % of companies that had Mobile telephones Construction 100.0 Asturias, Principado de 1.5 % of companies that had Mobile telephones Servicios 93.5 Asturias, Principado de 2.1 % of personnel that uses computers at least once a week Total Companies 46.6 Asturias, Principado de 2.1 % of personnel that uses computers at least once a week Industria 45.5 Asturias, Principado de 2.1 % of personnel that uses computers at least once a week Construction 45.8 Asturias, Principado de 2.1 % of personnel that uses computers at least once a week Servicios 47.6 Asturias, Principado de 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 38.3 Asturias, Principado de 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 33.6 Asturias, Principado de 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 42.5 Asturias, Principado de 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 41.4 Asturias, Principado de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 16.5 Asturias, Principado de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 13.9 Asturias, Principado de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 20.0 Asturias, Principado de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 18.1 Asturias, Principado de 3 % of companies that used some type of open source software Total Companies 78.9 Asturias, Principado de 3 % of companies that used some type of open source software Industria 80.9 Asturias, Principado de 3 % of companies that used some type of open source software Construction 71.4 Asturias, Principado de 3 % of companies that used some type of open source software Servicios 79.6 Asturias, Principado de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 34.0 Asturias, Principado de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 31.3 Asturias, Principado de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 28.7 Asturias, Principado de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 36.8 Asturias, Principado de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 74.2 Asturias, Principado de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 72.4 Asturias, Principado de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 70.4 Asturias, Principado de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 76.2 Asturias, Principado de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 55.3 Asturias, Principado de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 57.2 Asturias, Principado de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 59.8 Asturias, Principado de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 53.1 Asturias, Principado de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 23.4 Asturias, Principado de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 22.7 Asturias, Principado de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 12.3 Asturias, Principado de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 26.4 Asturias, Principado de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 18.2 Asturias, Principado de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 22.8 Asturias, Principado de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 4.5 Asturias, Principado de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 18.9 Asturias, Principado de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 29.2 Asturias, Principado de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 24.5 Asturias, Principado de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 36.4 Asturias, Principado de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 30.0 Asturias, Principado de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 10.8 Asturias, Principado de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 8.5 Asturias, Principado de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 20.6 Asturias, Principado de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 9.8 Asturias, Principado de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 11.6 Asturias, Principado de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 10.6 Asturias, Principado de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 19.8 Asturias, Principado de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 10.2 Asturias, Principado de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 5.0 Asturias, Principado de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 9.2 Asturias, Principado de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 0.7 Asturias, Principado de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 3.7 Asturias, Principado de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 5.8 Asturias, Principado de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 4.3 Asturias, Principado de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 16.8 Asturias, Principado de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 4.0 Asturias, Principado de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 8.8 Asturias, Principado de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 6.8 Asturias, Principado de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 21.3 Asturias, Principado de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 6.9 Asturias, Principado de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 0.7 Asturias, Principado de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 1.0 Asturias, Principado de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.0 Asturias, Principado de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 0.6 Asturias, Principado de 5.1 ICT experts: % of companies that hired ICT experts Total Companies 20.3 Asturias, Principado de 5.1 ICT experts: % of companies that hired ICT experts Industria 20.8 Asturias, Principado de 5.1 ICT experts: % of companies that hired ICT experts Construction 8.7 Asturias, Principado de 5.1 ICT experts: % of companies that hired ICT experts Servicios 22.9 Asturias, Principado de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 25.1 Asturias, Principado de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 21.0 Asturias, Principado de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 32.1 Asturias, Principado de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 25.8 Asturias, Principado de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 49.2 Asturias, Principado de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 44.7 Asturias, Principado de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 16.3 Asturias, Principado de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 61.4 Asturias, Principado de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 83.7 Asturias, Principado de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 81.0 Asturias, Principado de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 90.8 Asturias, Principado de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 82.8 Asturias, Principado de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 8.7 Asturias, Principado de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 8.7 Asturias, Principado de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 1.9 Asturias, Principado de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 10.4 Asturias, Principado de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.3 Asturias, Principado de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.3 Asturias, Principado de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Asturias, Principado de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 0.4 Asturias, Principado de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 Asturias, Principado de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Asturias, Principado de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Asturias, Principado de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Asturias, Principado de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 97.7 Asturias, Principado de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 96.9 Asturias, Principado de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 100.0 Asturias, Principado de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 97.6 Asturias, Principado de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 79.8 Asturias, Principado de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 78.6 Asturias, Principado de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 90.1 Asturias, Principado de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 77.8 Asturias, Principado de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 32.0 Asturias, Principado de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 30.9 Asturias, Principado de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 25.8 Asturias, Principado de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 34.2 Asturias, Principado de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 3.6 Asturias, Principado de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 6.5 Asturias, Principado de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 0.4 Asturias, Principado de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 2.7 Asturias, Principado de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 83.1 Asturias, Principado de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 87.4 Asturias, Principado de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 92.4 Asturias, Principado de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 78.4 Asturias, Principado de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 53.6 Asturias, Principado de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 56.4 Asturias, Principado de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 68.3 Asturias, Principado de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 48.2 Asturias, Principado de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 79.7 Asturias, Principado de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 80.6 Asturias, Principado de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 91.2 Asturias, Principado de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 76.3 Asturias, Principado de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 21.5 Asturias, Principado de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 18.5 Asturias, Principado de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 20.3 Asturias, Principado de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 23.4 Asturias, Principado de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.0 Asturias, Principado de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 0.0 Asturias, Principado de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 Asturias, Principado de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.0 Asturias, Principado de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 31.3 Asturias, Principado de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 36.7 Asturias, Principado de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 13.0 Asturias, Principado de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 32.8 Asturias, Principado de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 31.2 Asturias, Principado de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 36.8 Asturias, Principado de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 37.9 Asturias, Principado de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 26.3 Asturias, Principado de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 18.4 Asturias, Principado de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 11.3 Asturias, Principado de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 36.3 Asturias, Principado de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 17.9 Asturias, Principado de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 16.9 Asturias, Principado de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 12.1 Asturias, Principado de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 12.8 Asturias, Principado de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 20.7 Asturias, Principado de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 55.3 Asturias, Principado de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 63.9 Asturias, Principado de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 61.7 Asturias, Principado de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 48.9 Asturias, Principado de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 32.2 Asturias, Principado de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 39.7 Asturias, Principado de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 36.3 Asturias, Principado de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 27.0 Asturias, Principado de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 48.5 Asturias, Principado de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 55.6 Asturias, Principado de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 42.4 Asturias, Principado de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 46.0 Asturias, Principado de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 98.7 Asturias, Principado de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 99.8 Asturias, Principado de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 100.0 Asturias, Principado de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 97.7 Asturias, Principado de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 92.2 Asturias, Principado de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 94.4 Asturias, Principado de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 98.8 Asturias, Principado de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 89.2 Asturias, Principado de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 54.9 Asturias, Principado de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 57.0 Asturias, Principado de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 82.9 Asturias, Principado de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 46.6 Asturias, Principado de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 58.2 Asturias, Principado de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 63.3 Asturias, Principado de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 50.8 Asturias, Principado de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 57.1 Asturias, Principado de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 55.1 Asturias, Principado de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 63.5 Asturias, Principado de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 37.9 Asturias, Principado de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 54.6 Asturias, Principado de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 93.2 Asturias, Principado de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 95.7 Asturias, Principado de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 99.3 Asturias, Principado de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 90.2 Asturias, Principado de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 63.6 Asturias, Principado de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 64.4 Asturias, Principado de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 74.4 Asturias, Principado de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 60.4 Asturias, Principado de 11 % of companies that paid for advertising on the Internet Total Companies 28.4 Asturias, Principado de 11 % of companies that paid for advertising on the Internet Industria 28.1 Asturias, Principado de 11 % of companies that paid for advertising on the Internet Construction 17.2 Asturias, Principado de 11 % of companies that paid for advertising on the Internet Servicios 31.4 Asturias, Principado de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 92.4 Asturias, Principado de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 88.3 Asturias, Principado de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 100.0 Asturias, Principado de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 92.9 Asturias, Principado de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 83.1 Asturias, Principado de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 75.1 Asturias, Principado de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 96.5 Asturias, Principado de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 84.3 Asturias, Principado de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 90.7 Asturias, Principado de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 89.0 Asturias, Principado de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 77.6 Asturias, Principado de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 95.3 Asturias, Principado de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 59.5 Asturias, Principado de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 69.1 Asturias, Principado de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 62.9 Asturias, Principado de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 53.7 Asturias, Principado de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 40.4 Asturias, Principado de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 35.4 Asturias, Principado de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 45.5 Asturias, Principado de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 41.5 Asturias, Principado de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 2.2 Asturias, Principado de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 3.4 Asturias, Principado de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 3.9 Asturias, Principado de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 1.1 Asturias, Principado de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 82.0 Asturias, Principado de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 79.2 Asturias, Principado de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 97.6 Asturias, Principado de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 79.7 Asturias, Principado de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 81.6 Asturias, Principado de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 83.7 Asturias, Principado de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 59.3 Asturias, Principado de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 87.2 Asturias, Principado de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 63.8 Asturias, Principado de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 72.7 Asturias, Principado de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 68.0 Asturias, Principado de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 57.4 Asturias, Principado de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 37.0 Asturias, Principado de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 34.5 Asturias, Principado de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 69.6 Asturias, Principado de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 28.3 Asturias, Principado de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 2.7 Asturias, Principado de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 2.3 Asturias, Principado de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 0.0 Asturias, Principado de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 3.8 Asturias, Principado de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 71.2 Asturias, Principado de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 77.4 Asturias, Principado de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 64.1 Asturias, Principado de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 69.5 Asturias, Principado de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 92.1 Asturias, Principado de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 92.7 Asturias, Principado de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 88.2 Asturias, Principado de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 92.6 Asturias, Principado de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 53.4 Asturias, Principado de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 63.3 Asturias, Principado de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 63.8 Asturias, Principado de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 44.7 Asturias, Principado de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 24.0 Asturias, Principado de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 19.2 Asturias, Principado de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 61.4 Asturias, Principado de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 18.4 Asturias, Principado de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 3.1 Asturias, Principado de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 1.1 Asturias, Principado de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 5.9 Asturias, Principado de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 3.8 Asturias, Principado de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 79.6 Asturias, Principado de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 81.6 Asturias, Principado de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 78.5 Asturias, Principado de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 78.7 Asturias, Principado de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 92.5 Asturias, Principado de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 94.4 Asturias, Principado de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 73.7 Asturias, Principado de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 96.0 Asturias, Principado de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 42.8 Asturias, Principado de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 48.9 Asturias, Principado de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 72.0 Asturias, Principado de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 31.8 Asturias, Principado de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 19.5 Asturias, Principado de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 17.5 Asturias, Principado de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 48.6 Asturias, Principado de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 13.5 Asturias, Principado de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 2.4 Asturias, Principado de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 1.0 Asturias, Principado de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Asturias, Principado de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 3.8 Asturias, Principado de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 70.4 Asturias, Principado de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 69.3 Asturias, Principado de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 71.2 Asturias, Principado de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 70.8 Asturias, Principado de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 87.8 Asturias, Principado de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 88.7 Asturias, Principado de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 71.1 Asturias, Principado de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 91.5 Asturias, Principado de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 32.9 Asturias, Principado de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 40.1 Asturias, Principado de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 61.9 Asturias, Principado de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 21.4 Asturias, Principado de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 11.3 Asturias, Principado de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 6.7 Asturias, Principado de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 40.1 Asturias, Principado de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 6.6 Asturias, Principado de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 5.7 Asturias, Principado de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 3.8 Asturias, Principado de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Asturias, Principado de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 8.2 Asturias, Principado de 13 % of companies with an Internet connection and a website (3) Total Companies 80.3 Asturias, Principado de 13 % of companies with an Internet connection and a website (3) Industria 90.0 Asturias, Principado de 13 % of companies with an Internet connection and a website (3) Construction 78.6 Asturias, Principado de 13 % of companies with an Internet connection and a website (3) Servicios 75.0 Asturias, Principado de 14.1 Services available on the website: Appearance of the company (4) Total Companies 91.2 Asturias, Principado de 14.1 Services available on the website: Appearance of the company (4) Industria 95.0 Asturias, Principado de 14.1 Services available on the website: Appearance of the company (4) Construction 78.6 Asturias, Principado de 14.1 Services available on the website: Appearance of the company (4) Servicios 92.0 Asturias, Principado de 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 12.1 Asturias, Principado de 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 6.1 Asturias, Principado de 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 1.5 Asturias, Principado de 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 19.0 Asturias, Principado de 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 55.5 Asturias, Principado de 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 56.7 Asturias, Principado de 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 19.9 Asturias, Principado de 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 64.0 Asturias, Principado de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 5.0 Asturias, Principado de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 2.1 Asturias, Principado de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 0.0 Asturias, Principado de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 8.2 Asturias, Principado de 14.5 Services available on the website: Online tracking of orders (4) Total Companies 8.4 Asturias, Principado de 14.5 Services available on the website: Online tracking of orders (4) Industria 8.2 Asturias, Principado de 14.5 Services available on the website: Online tracking of orders (4) Construction 0.0 Asturias, Principado de 14.5 Services available on the website: Online tracking of orders (4) Servicios 10.8 Asturias, Principado de 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 5.3 Asturias, Principado de 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 5.0 Asturias, Principado de 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 1.5 Asturias, Principado de 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 6.5 Asturias, Principado de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 32.3 Asturias, Principado de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 21.0 Asturias, Principado de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 23.7 Asturias, Principado de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 42.3 Asturias, Principado de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 71.3 Asturias, Principado de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 70.4 Asturias, Principado de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 59.4 Asturias, Principado de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 75.0 Asturias, Principado de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 22.1 Asturias, Principado de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 15.6 Asturias, Principado de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 26.6 Asturias, Principado de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 25.4 Asturias, Principado de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 32.1 Asturias, Principado de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 24.8 Asturias, Principado de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 31.1 Asturias, Principado de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 37.4 Asturias, Principado de 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 70.9 Asturias, Principado de 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 69.5 Asturias, Principado de 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 57.5 Asturias, Principado de 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 75.0 Asturias, Principado de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 17.0 Asturias, Principado de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 16.8 Asturias, Principado de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 1.8 Asturias, Principado de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 20.0 Asturias, Principado de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 99.0 Asturias, Principado de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 96.8 Asturias, Principado de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Asturias, Principado de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 100.0 Asturias, Principado de 17 Social Media: % of companies that used Social Media: Total Companies 37.2 Asturias, Principado de 17 Social Media: % of companies that used Social Media: Industria 30.8 Asturias, Principado de 17 Social Media: % of companies that used Social Media: Construction 17.8 Asturias, Principado de 17 Social Media: % of companies that used Social Media: Servicios 45.7 Asturias, Principado de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 89.7 Asturias, Principado de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 75.7 Asturias, Principado de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 93.2 Asturias, Principado de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 94.8 Asturias, Principado de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 39.5 Asturias, Principado de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 32.3 Asturias, Principado de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 21.5 Asturias, Principado de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 44.1 Asturias, Principado de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 35.6 Asturias, Principado de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 37.1 Asturias, Principado de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 21.5 Asturias, Principado de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 36.4 Asturias, Principado de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 11.5 Asturias, Principado de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 9.9 Asturias, Principado de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 7.9 Asturias, Principado de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 12.5 Asturias, Principado de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 72.7 Asturias, Principado de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 53.2 Asturias, Principado de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 64.0 Asturias, Principado de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 81.1 Asturias, Principado de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 54.6 Asturias, Principado de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 48.5 Asturias, Principado de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 55.5 Asturias, Principado de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 56.8 Asturias, Principado de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 30.1 Asturias, Principado de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 14.9 Asturias, Principado de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 34.0 Asturias, Principado de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 35.7 Asturias, Principado de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 35.3 Asturias, Principado de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 30.8 Asturias, Principado de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 36.0 Asturias, Principado de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 37.0 Asturias, Principado de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 15.0 Asturias, Principado de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 14.1 Asturias, Principado de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 14.7 Asturias, Principado de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 15.4 Asturias, Principado de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 23.0 Asturias, Principado de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 23.5 Asturias, Principado de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 27.2 Asturias, Principado de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 22.4 Asturias, Principado de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 34.0 Asturias, Principado de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 36.2 Asturias, Principado de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 34.0 Asturias, Principado de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 33.2 Asturias, Principado de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 53.7 Asturias, Principado de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 56.1 Asturias, Principado de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 42.8 Asturias, Principado de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 53.8 Asturias, Principado de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 7.2 Asturias, Principado de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 5.7 Asturias, Principado de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 0.0 Asturias, Principado de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 8.5 Asturias, Principado de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 11.5 Asturias, Principado de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 10.7 Asturias, Principado de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 13.5 Asturias, Principado de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 11.5 Asturias, Principado de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 33.6 Asturias, Principado de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 58.6 Asturias, Principado de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 7.9 Asturias, Principado de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 27.8 Asturias, Principado de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 7.3 Asturias, Principado de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 4.0 Asturias, Principado de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 0.0 Asturias, Principado de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 11.1 Asturias, Principado de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 33.6 Asturias, Principado de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 40.1 Asturias, Principado de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 7.9 Asturias, Principado de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 37.7 Asturias, Principado de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 69.6 Asturias, Principado de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 60.2 Asturias, Principado de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 15.7 Asturias, Principado de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 90.4 Asturias, Principado de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 18.3 Asturias, Principado de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 23.9 Asturias, Principado de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 30.7 Asturias, Principado de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 11.8 Asturias, Principado de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 24.5 Asturias, Principado de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 49.2 Asturias, Principado de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 0.0 Asturias, Principado de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 18.6 Asturias, Principado de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 17.4 Asturias, Principado de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 21.0 Asturias, Principado de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 5.2 Asturias, Principado de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 19.0 Asturias, Principado de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 43.5 Asturias, Principado de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 50.6 Asturias, Principado de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 38.6 Asturias, Principado de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 41.3 Asturias, Principado de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 22.4 Asturias, Principado de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 40.6 Asturias, Principado de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 7.9 Asturias, Principado de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 17.0 Asturias, Principado de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 35.7 Asturias, Principado de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 31.8 Asturias, Principado de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 2.6 Asturias, Principado de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 47.5 Asturias, Principado de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 14.5 Asturias, Principado de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 36.9 Asturias, Principado de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 0.0 Asturias, Principado de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 6.9 Asturias, Principado de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 10.5 Asturias, Principado de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 22.0 Asturias, Principado de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 0.0 Asturias, Principado de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 7.5 Asturias, Principado de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 31.0 Asturias, Principado de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 36.9 Asturias, Principado de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 2.6 Asturias, Principado de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 36.2 Asturias, Principado de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 45.1 Asturias, Principado de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 38.8 Asturias, Principado de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 7.9 Asturias, Principado de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 59.3 Asturias, Principado de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 20.6 Asturias, Principado de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 13.3 Asturias, Principado de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 2.6 Asturias, Principado de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 29.8 Asturias, Principado de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 36.9 Asturias, Principado de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 35.1 Asturias, Principado de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 28.1 Asturias, Principado de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 40.5 Asturias, Principado de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 14.9 Asturias, Principado de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 19.7 Asturias, Principado de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 5.2 Asturias, Principado de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 15.2 Asturias, Principado de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 15.0 Asturias, Principado de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 22.4 Asturias, Principado de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 5.2 Asturias, Principado de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 13.9 Asturias, Principado de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 33.6 Asturias, Principado de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 30.2 Asturias, Principado de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 28.1 Asturias, Principado de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 37.0 Asturias, Principado de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 25.5 Asturias, Principado de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 28.7 Asturias, Principado de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 7.9 Asturias, Principado de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 29.0 Asturias, Principado de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 20.0 Asturias, Principado de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 26.4 Asturias, Principado de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 5.2 Asturias, Principado de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 21.0 Asturias, Principado de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 43.9 Asturias, Principado de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 29.1 Asturias, Principado de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 33.3 Asturias, Principado de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 54.8 Asturias, Principado de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 10.6 Asturias, Principado de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 24.3 Asturias, Principado de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 5.2 Asturias, Principado de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 4.8 Asturias, Principado de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 16.9 Asturias, Principado de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 5.4 Asturias, Principado de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 5.2 Asturias, Principado de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 26.4 Asturias, Principado de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 45.5 Asturias, Principado de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 46.4 Asturias, Principado de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 33.3 Asturias, Principado de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 48.7 Asturias, Principado de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 12.5 Asturias, Principado de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 29.4 Asturias, Principado de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 5.2 Asturias, Principado de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 5.6 Asturias, Principado de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 30.2 Asturias, Principado de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 37.4 Asturias, Principado de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 32.9 Asturias, Principado de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 25.3 Asturias, Principado de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 32.2 Asturias, Principado de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 41.3 Asturias, Principado de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 31.9 Asturias, Principado de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 27.0 Asturias, Principado de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 33.5 Asturias, Principado de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 42.2 Asturias, Principado de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 50.9 Asturias, Principado de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 24.2 Asturias, Principado de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 28.3 Asturias, Principado de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 27.8 Asturias, Principado de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 37.2 Asturias, Principado de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 26.3 Asturias, Principado de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 52.0 Asturias, Principado de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 51.3 Asturias, Principado de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 71.7 Asturias, Principado de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 47.6 Asturias, Principado de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 49.3 Asturias, Principado de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 33.4 Asturias, Principado de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 54.9 Asturias, Principado de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 57.1 Asturias, Principado de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 37.5 Asturias, Principado de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 49.0 Asturias, Principado de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 37.4 Asturias, Principado de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 31.0 Asturias, Principado de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 37.3 Asturias, Principado de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 46.8 Asturias, Principado de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 17.2 Asturias, Principado de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 36.9 Asturias, Principado de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 35.7 Asturias, Principado de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 45.3 Asturias, Principado de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 17.2 Asturias, Principado de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 34.7 Asturias, Principado de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 26.7 Asturias, Principado de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 29.9 Asturias, Principado de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 13.2 Asturias, Principado de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 28.2 Asturias, Principado de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 45.1 Asturias, Principado de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 56.7 Asturias, Principado de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 26.0 Asturias, Principado de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 43.2 Asturias, Principado de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 49.5 Asturias, Principado de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 54.2 Asturias, Principado de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 27.7 Asturias, Principado de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 52.2 Asturias, Principado de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 14.5 Asturias, Principado de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 11.7 Asturias, Principado de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 1.4 Asturias, Principado de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 19.3 Asturias, Principado de 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 77.1 Asturias, Principado de 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 71.2 Asturias, Principado de 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 50.0 Asturias, Principado de 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 79.6 Asturias, Principado de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 62.4 Asturias, Principado de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 59.9 Asturias, Principado de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 75.0 Asturias, Principado de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 63.1 Asturias, Principado de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 6.7 Asturias, Principado de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 5.6 Asturias, Principado de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 0.7 Asturias, Principado de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 8.8 Asturias, Principado de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 5.3 Asturias, Principado de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 4.6 Asturias, Principado de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 0.0 Asturias, Principado de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 7.0 Asturias, Principado de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 2.5 Asturias, Principado de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 1.6 Asturias, Principado de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 0.0 Asturias, Principado de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 3.7 Asturias, Principado de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 15.4 Asturias, Principado de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 18.5 Asturias, Principado de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 3.1 Asturias, Principado de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 17.9 Asturias, Principado de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 1.7 Asturias, Principado de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 2.1 Asturias, Principado de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Asturias, Principado de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 2.0 Asturias, Principado de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 61.5 Asturias, Principado de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 58.0 Asturias, Principado de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 80.1 Asturias, Principado de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 57.4 Asturias, Principado de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 98.8 Asturias, Principado de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 100.0 Asturias, Principado de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 100.0 Asturias, Principado de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 97.9 Asturias, Principado de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 34.1 Asturias, Principado de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 38.1 Asturias, Principado de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 20.0 Asturias, Principado de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 36.8 Asturias, Principado de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 12.1 Asturias, Principado de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 14.6 Asturias, Principado de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 1.9 Asturias, Principado de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 13.2 Asturias, Principado de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 0.5 Asturias, Principado de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 0.0 Asturias, Principado de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Asturias, Principado de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 1.0 Asturias, Principado de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 62.2 Asturias, Principado de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 62.2 Asturias, Principado de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 69.1 Asturias, Principado de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 60.5 Asturias, Principado de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 12,145.1 Asturias, Principado de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 4,286.6 Asturias, Principado de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 3,603.1 Asturias, Principado de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 4,255.3 Asturias, Principado de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 21,479.6 Asturias, Principado de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 5,208.9 Asturias, Principado de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 9,043.2 Asturias, Principado de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 7,227.5 Asturias, Principado de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 18,192.3 Asturias, Principado de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 3,291.6 Asturias, Principado de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 6,690.8 Asturias, Principado de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 8,209.9 Asturias, Principado de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 5,614.3 Asturias, Principado de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 2,699.5 Asturias, Principado de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 302.5 Asturias, Principado de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 2,612.3 Balears, Illes 1.1 % of companies that had computers Total Companies 100.0 Balears, Illes 1.1 % of companies that had computers Industria 100.0 Balears, Illes 1.1 % of companies that had computers Construction 100.0 Balears, Illes 1.1 % of companies that had computers Servicios 100.0 Balears, Illes 1.2 % of companies that had a Local Area Network (LAN) Total Companies 83.6 Balears, Illes 1.2 % of companies that had a Local Area Network (LAN) Industria 83.0 Balears, Illes 1.2 % of companies that had a Local Area Network (LAN) Construction 75.1 Balears, Illes 1.2 % of companies that had a Local Area Network (LAN) Servicios 85.7 Balears, Illes 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 58.8 Balears, Illes 1.3 % of companies that had a 'wireless' Local Area Network Industria 59.9 Balears, Illes 1.3 % of companies that had a 'wireless' Local Area Network Construction 48.2 Balears, Illes 1.3 % of companies that had a 'wireless' Local Area Network Servicios 61.0 Balears, Illes 1.4 % of companies that had an Internet connection Total Companies 99.4 Balears, Illes 1.4 % of companies that had an Internet connection Industria 96.3 Balears, Illes 1.4 % of companies that had an Internet connection Construction 100.0 Balears, Illes 1.4 % of companies that had an Internet connection Servicios 100.0 Balears, Illes 1.5 % of companies that had Mobile telephones Total Companies 92.5 Balears, Illes 1.5 % of companies that had Mobile telephones Industria 91.7 Balears, Illes 1.5 % of companies that had Mobile telephones Construction 97.3 Balears, Illes 1.5 % of companies that had Mobile telephones Servicios 91.6 Balears, Illes 2.1 % of personnel that uses computers at least once a week Total Companies 49.2 Balears, Illes 2.1 % of personnel that uses computers at least once a week Industria 33.7 Balears, Illes 2.1 % of personnel that uses computers at least once a week Construction 29.8 Balears, Illes 2.1 % of personnel that uses computers at least once a week Servicios 53.1 Balears, Illes 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 43.8 Balears, Illes 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 29.2 Balears, Illes 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 27.2 Balears, Illes 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 47.3 Balears, Illes 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 10.4 Balears, Illes 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 6.1 Balears, Illes 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 13.7 Balears, Illes 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 10.5 Balears, Illes 3 % of companies that used some type of open source software Total Companies 80.5 Balears, Illes 3 % of companies that used some type of open source software Industria 88.2 Balears, Illes 3 % of companies that used some type of open source software Construction 71.9 Balears, Illes 3 % of companies that used some type of open source software Servicios 80.7 Balears, Illes 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 36.9 Balears, Illes 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 38.4 Balears, Illes 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 18.6 Balears, Illes 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 40.8 Balears, Illes 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 75.7 Balears, Illes 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 83.4 Balears, Illes 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 71.9 Balears, Illes 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 74.9 Balears, Illes 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 63.5 Balears, Illes 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 72.7 Balears, Illes 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 64.3 Balears, Illes 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 61.2 Balears, Illes 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 23.8 Balears, Illes 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 27.2 Balears, Illes 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 8.1 Balears, Illes 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 26.6 Balears, Illes 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 22.8 Balears, Illes 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 11.4 Balears, Illes 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 6.3 Balears, Illes 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 29.1 Balears, Illes 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 29.4 Balears, Illes 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 19.0 Balears, Illes 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 30.0 Balears, Illes 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 31.6 Balears, Illes 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 8.5 Balears, Illes 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 0.2 Balears, Illes 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 12.4 Balears, Illes 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 9.5 Balears, Illes 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 8.6 Balears, Illes 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 4.1 Balears, Illes 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 12.4 Balears, Illes 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 8.8 Balears, Illes 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 7.4 Balears, Illes 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 3.1 Balears, Illes 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 8.6 Balears, Illes 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 8.1 Balears, Illes 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 6.0 Balears, Illes 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 1.9 Balears, Illes 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 12.4 Balears, Illes 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 5.4 Balears, Illes 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 8.7 Balears, Illes 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 3.3 Balears, Illes 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 15.1 Balears, Illes 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 8.4 Balears, Illes 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 2.4 Balears, Illes 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 0.7 Balears, Illes 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 6.5 Balears, Illes 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 1.8 Balears, Illes 5.1 ICT experts: % of companies that hired ICT experts Total Companies 21.4 Balears, Illes 5.1 ICT experts: % of companies that hired ICT experts Industria 11.4 Balears, Illes 5.1 ICT experts: % of companies that hired ICT experts Construction 10.5 Balears, Illes 5.1 ICT experts: % of companies that hired ICT experts Servicios 26.1 Balears, Illes 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 16.1 Balears, Illes 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 17.1 Balears, Illes 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 7.8 Balears, Illes 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 17.8 Balears, Illes 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 51.8 Balears, Illes 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 35.0 Balears, Illes 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 100.0 Balears, Illes 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 50.6 Balears, Illes 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 80.1 Balears, Illes 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 87.0 Balears, Illes 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 19.8 Balears, Illes 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 84.6 Balears, Illes 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 9.0 Balears, Illes 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 7.7 Balears, Illes 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 0.5 Balears, Illes 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 11.2 Balears, Illes 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.7 Balears, Illes 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.3 Balears, Illes 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Balears, Illes 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 1.0 Balears, Illes 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 Balears, Illes 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Balears, Illes 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Balears, Illes 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Balears, Illes 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 97.6 Balears, Illes 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 100.0 Balears, Illes 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 93.5 Balears, Illes 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 98.0 Balears, Illes 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 94.4 Balears, Illes 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 99.6 Balears, Illes 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 92.4 Balears, Illes 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 93.7 Balears, Illes 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 14.5 Balears, Illes 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 6.1 Balears, Illes 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 2.4 Balears, Illes 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 19.0 Balears, Illes 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 3.8 Balears, Illes 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 7.4 Balears, Illes 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 0.2 Balears, Illes 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 3.8 Balears, Illes 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 76.5 Balears, Illes 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 71.1 Balears, Illes 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 96.5 Balears, Illes 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 73.1 Balears, Illes 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 50.9 Balears, Illes 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 36.9 Balears, Illes 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 50.9 Balears, Illes 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 54.0 Balears, Illes 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 73.6 Balears, Illes 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 67.2 Balears, Illes 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 94.7 Balears, Illes 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 70.1 Balears, Illes 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 22.7 Balears, Illes 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 22.9 Balears, Illes 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 9.6 Balears, Illes 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 25.6 Balears, Illes 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.5 Balears, Illes 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 1.4 Balears, Illes 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 Balears, Illes 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.4 Balears, Illes 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 44.6 Balears, Illes 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 49.9 Balears, Illes 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 46.8 Balears, Illes 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 42.9 Balears, Illes 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 34.5 Balears, Illes 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 38.7 Balears, Illes 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 30.9 Balears, Illes 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 34.5 Balears, Illes 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 11.0 Balears, Illes 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 6.0 Balears, Illes 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 11.3 Balears, Illes 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 12.0 Balears, Illes 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 7.0 Balears, Illes 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 4.1 Balears, Illes 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 4.5 Balears, Illes 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 8.2 Balears, Illes 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 49.5 Balears, Illes 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 38.8 Balears, Illes 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 56.2 Balears, Illes 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 50.4 Balears, Illes 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 28.1 Balears, Illes 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 20.3 Balears, Illes 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 20.1 Balears, Illes 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 31.7 Balears, Illes 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 42.2 Balears, Illes 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 31.6 Balears, Illes 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 49.0 Balears, Illes 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 43.0 Balears, Illes 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 97.1 Balears, Illes 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 95.8 Balears, Illes 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 93.5 Balears, Illes 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 98.2 Balears, Illes 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 92.2 Balears, Illes 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 97.1 Balears, Illes 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 80.4 Balears, Illes 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 93.8 Balears, Illes 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 50.9 Balears, Illes 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 47.7 Balears, Illes 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 25.8 Balears, Illes 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 57.3 Balears, Illes 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 58.9 Balears, Illes 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 46.5 Balears, Illes 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 35.2 Balears, Illes 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 66.9 Balears, Illes 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 57.0 Balears, Illes 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 50.1 Balears, Illes 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 39.6 Balears, Illes 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 62.5 Balears, Illes 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 90.7 Balears, Illes 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 91.2 Balears, Illes 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 75.9 Balears, Illes 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 94.0 Balears, Illes 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 58.2 Balears, Illes 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 43.9 Balears, Illes 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 48.3 Balears, Illes 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 63.6 Balears, Illes 11 % of companies that paid for advertising on the Internet Total Companies 36.5 Balears, Illes 11 % of companies that paid for advertising on the Internet Industria 34.1 Balears, Illes 11 % of companies that paid for advertising on the Internet Construction 26.5 Balears, Illes 11 % of companies that paid for advertising on the Internet Servicios 39.4 Balears, Illes 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 89.1 Balears, Illes 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 82.5 Balears, Illes 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 97.3 Balears, Illes 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 88.7 Balears, Illes 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 80.7 Balears, Illes 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 71.9 Balears, Illes 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 90.8 Balears, Illes 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 80.2 Balears, Illes 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 84.9 Balears, Illes 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 90.0 Balears, Illes 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 84.7 Balears, Illes 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 84.0 Balears, Illes 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 60.6 Balears, Illes 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 48.3 Balears, Illes 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 66.4 Balears, Illes 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 61.5 Balears, Illes 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 40.4 Balears, Illes 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 27.5 Balears, Illes 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 39.4 Balears, Illes 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 43.1 Balears, Illes 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 4.4 Balears, Illes 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 4.2 Balears, Illes 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 0.9 Balears, Illes 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 5.4 Balears, Illes 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 76.0 Balears, Illes 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 70.5 Balears, Illes 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 94.6 Balears, Illes 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 73.0 Balears, Illes 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 82.8 Balears, Illes 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 84.2 Balears, Illes 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 73.1 Balears, Illes 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 85.4 Balears, Illes 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 55.9 Balears, Illes 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 44.8 Balears, Illes 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 65.6 Balears, Illes 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 55.3 Balears, Illes 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 38.3 Balears, Illes 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 29.5 Balears, Illes 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 51.6 Balears, Illes 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 36.2 Balears, Illes 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 4.7 Balears, Illes 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 5.5 Balears, Illes 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 6.9 Balears, Illes 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 3.8 Balears, Illes 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 62.4 Balears, Illes 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 65.7 Balears, Illes 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 52.6 Balears, Illes 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 63.9 Balears, Illes 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 84.8 Balears, Illes 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 81.3 Balears, Illes 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 76.3 Balears, Illes 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 87.2 Balears, Illes 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 39.4 Balears, Illes 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 34.2 Balears, Illes 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 66.7 Balears, Illes 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 35.5 Balears, Illes 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 19.0 Balears, Illes 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 11.7 Balears, Illes 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 30.4 Balears, Illes 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 18.5 Balears, Illes 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 10.6 Balears, Illes 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 13.2 Balears, Illes 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 12.4 Balears, Illes 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 9.6 Balears, Illes 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 67.5 Balears, Illes 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 70.8 Balears, Illes 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 62.0 Balears, Illes 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 68.1 Balears, Illes 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 88.0 Balears, Illes 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 88.8 Balears, Illes 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 73.1 Balears, Illes 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 90.9 Balears, Illes 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 37.7 Balears, Illes 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 36.7 Balears, Illes 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 40.7 Balears, Illes 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 37.3 Balears, Illes 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 19.5 Balears, Illes 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 11.3 Balears, Illes 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 29.1 Balears, Illes 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 19.3 Balears, Illes 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 9.4 Balears, Illes 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 10.7 Balears, Illes 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 21.0 Balears, Illes 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 6.7 Balears, Illes 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 55.4 Balears, Illes 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 55.2 Balears, Illes 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 33.2 Balears, Illes 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 60.5 Balears, Illes 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 81.7 Balears, Illes 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 78.6 Balears, Illes 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 69.3 Balears, Illes 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 83.9 Balears, Illes 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 25.2 Balears, Illes 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 32.1 Balears, Illes 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 24.8 Balears, Illes 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 23.9 Balears, Illes 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 9.6 Balears, Illes 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 11.5 Balears, Illes 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 11.3 Balears, Illes 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 9.1 Balears, Illes 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 11.1 Balears, Illes 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 18.9 Balears, Illes 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 19.7 Balears, Illes 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 8.5 Balears, Illes 13 % of companies with an Internet connection and a website (3) Total Companies 71.4 Balears, Illes 13 % of companies with an Internet connection and a website (3) Industria 67.1 Balears, Illes 13 % of companies with an Internet connection and a website (3) Construction 63.1 Balears, Illes 13 % of companies with an Internet connection and a website (3) Servicios 74.2 Balears, Illes 14.1 Services available on the website: Appearance of the company (4) Total Companies 85.3 Balears, Illes 14.1 Services available on the website: Appearance of the company (4) Industria 78.6 Balears, Illes 14.1 Services available on the website: Appearance of the company (4) Construction 81.1 Balears, Illes 14.1 Services available on the website: Appearance of the company (4) Servicios 87.5 Balears, Illes 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 28.2 Balears, Illes 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 21.4 Balears, Illes 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 0.0 Balears, Illes 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 35.0 Balears, Illes 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 50.7 Balears, Illes 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 65.4 Balears, Illes 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 11.6 Balears, Illes 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 55.5 Balears, Illes 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 10.2 Balears, Illes 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 7.8 Balears, Illes 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 10.3 Balears, Illes 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 10.6 Balears, Illes 14.5 Services available on the website: Online tracking of orders (4) Total Companies 13.4 Balears, Illes 14.5 Services available on the website: Online tracking of orders (4) Industria 12.8 Balears, Illes 14.5 Services available on the website: Online tracking of orders (4) Construction 10.3 Balears, Illes 14.5 Services available on the website: Online tracking of orders (4) Servicios 14.1 Balears, Illes 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 7.7 Balears, Illes 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 3.2 Balears, Illes 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 11.1 Balears, Illes 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 7.9 Balears, Illes 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 37.6 Balears, Illes 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 28.6 Balears, Illes 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 32.0 Balears, Illes 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 40.4 Balears, Illes 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 62.5 Balears, Illes 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 50.8 Balears, Illes 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 51.7 Balears, Illes 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 66.8 Balears, Illes 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 21.8 Balears, Illes 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 9.4 Balears, Illes 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 21.5 Balears, Illes 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 24.2 Balears, Illes 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 23.8 Balears, Illes 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 23.0 Balears, Illes 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 19.5 Balears, Illes 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 24.7 Balears, Illes 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 63.9 Balears, Illes 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 71.5 Balears, Illes 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 75.2 Balears, Illes 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 59.8 Balears, Illes 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 20.4 Balears, Illes 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 21.4 Balears, Illes 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 16.7 Balears, Illes 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 21.2 Balears, Illes 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 98.6 Balears, Illes 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 91.5 Balears, Illes 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Balears, Illes 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 100.0 Balears, Illes 17 Social Media: % of companies that used Social Media: Total Companies 35.5 Balears, Illes 17 Social Media: % of companies that used Social Media: Industria 42.9 Balears, Illes 17 Social Media: % of companies that used Social Media: Construction 24.5 Balears, Illes 17 Social Media: % of companies that used Social Media: Servicios 36.5 Balears, Illes 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 96.8 Balears, Illes 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 92.1 Balears, Illes 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 98.0 Balears, Illes 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 97.8 Balears, Illes 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 39.6 Balears, Illes 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 23.4 Balears, Illes 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 53.2 Balears, Illes 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 41.6 Balears, Illes 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 35.2 Balears, Illes 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 25.7 Balears, Illes 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 55.2 Balears, Illes 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 34.6 Balears, Illes 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 10.1 Balears, Illes 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 8.5 Balears, Illes 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 28.6 Balears, Illes 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 7.7 Balears, Illes 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 78.0 Balears, Illes 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 66.6 Balears, Illes 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 71.6 Balears, Illes 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 81.9 Balears, Illes 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 64.4 Balears, Illes 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 49.7 Balears, Illes 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 64.2 Balears, Illes 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 68.2 Balears, Illes 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 34.4 Balears, Illes 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 23.8 Balears, Illes 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 53.2 Balears, Illes 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 34.2 Balears, Illes 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 19.8 Balears, Illes 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 20.2 Balears, Illes 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 31.1 Balears, Illes 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 18.1 Balears, Illes 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 16.1 Balears, Illes 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 7.1 Balears, Illes 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 26.6 Balears, Illes 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 16.7 Balears, Illes 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 19.3 Balears, Illes 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 10.6 Balears, Illes 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 26.6 Balears, Illes 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 20.4 Balears, Illes 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 44.8 Balears, Illes 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 50.7 Balears, Illes 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 37.6 Balears, Illes 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 44.5 Balears, Illes 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 43.8 Balears, Illes 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 45.4 Balears, Illes 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 47.4 Balears, Illes 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 42.9 Balears, Illes 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 2.9 Balears, Illes 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 3.2 Balears, Illes 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 0.0 Balears, Illes 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 3.2 Balears, Illes 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 12.1 Balears, Illes 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 18.1 Balears, Illes 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 8.8 Balears, Illes 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 11.6 Balears, Illes 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 60.8 Balears, Illes 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 41.2 Balears, Illes 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 24.3 Balears, Illes 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 73.6 Balears, Illes 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 31.5 Balears, Illes 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 14.9 Balears, Illes 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 45.6 Balears, Illes 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 34.6 Balears, Illes 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 38.0 Balears, Illes 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 32.5 Balears, Illes 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 8.0 Balears, Illes 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 45.0 Balears, Illes 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 64.4 Balears, Illes 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 49.3 Balears, Illes 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 88.1 Balears, Illes 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 65.3 Balears, Illes 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 17.7 Balears, Illes 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 9.5 Balears, Illes 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 2.5 Balears, Illes 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 23.1 Balears, Illes 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 18.6 Balears, Illes 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 7.5 Balears, Illes 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 21.2 Balears, Illes 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 21.8 Balears, Illes 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 14.4 Balears, Illes 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 0.0 Balears, Illes 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 0.0 Balears, Illes 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 21.8 Balears, Illes 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 52.8 Balears, Illes 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 49.3 Balears, Illes 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 42.5 Balears, Illes 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 55.7 Balears, Illes 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 24.5 Balears, Illes 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 16.9 Balears, Illes 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 36.2 Balears, Illes 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 25.1 Balears, Illes 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 27.2 Balears, Illes 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 47.4 Balears, Illes 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 9.4 Balears, Illes 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 23.5 Balears, Illes 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 14.0 Balears, Illes 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 31.8 Balears, Illes 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 9.4 Balears, Illes 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 8.8 Balears, Illes 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 8.9 Balears, Illes 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 24.3 Balears, Illes 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 0.0 Balears, Illes 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 5.3 Balears, Illes 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 29.7 Balears, Illes 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 31.8 Balears, Illes 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 40.1 Balears, Illes 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 27.2 Balears, Illes 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 42.9 Balears, Illes 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 54.9 Balears, Illes 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 30.7 Balears, Illes 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 41.0 Balears, Illes 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 31.7 Balears, Illes 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 24.3 Balears, Illes 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 48.1 Balears, Illes 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 31.3 Balears, Illes 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 16.9 Balears, Illes 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 24.3 Balears, Illes 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 0.0 Balears, Illes 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 17.3 Balears, Illes 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 23.2 Balears, Illes 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 32.5 Balears, Illes 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 2.5 Balears, Illes 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 23.7 Balears, Illes 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 14.2 Balears, Illes 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 7.5 Balears, Illes 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 21.2 Balears, Illes 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 15.3 Balears, Illes 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 43.9 Balears, Illes 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 49.4 Balears, Illes 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 5.6 Balears, Illes 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 48.7 Balears, Illes 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 12.6 Balears, Illes 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 0.0 Balears, Illes 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 11.9 Balears, Illes 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 17.0 Balears, Illes 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 15.4 Balears, Illes 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 9.4 Balears, Illes 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 9.4 Balears, Illes 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 18.5 Balears, Illes 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 43.1 Balears, Illes 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 47.4 Balears, Illes 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 38.7 Balears, Illes 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 42.4 Balears, Illes 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 13.1 Balears, Illes 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 0.0 Balears, Illes 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 18.8 Balears, Illes 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 16.6 Balears, Illes 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 22.0 Balears, Illes 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 9.4 Balears, Illes 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 9.4 Balears, Illes 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 28.4 Balears, Illes 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 36.2 Balears, Illes 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 47.4 Balears, Illes 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 38.7 Balears, Illes 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 32.0 Balears, Illes 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 11.2 Balears, Illes 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 0.0 Balears, Illes 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 18.8 Balears, Illes 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 13.6 Balears, Illes 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 30.5 Balears, Illes 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 30.9 Balears, Illes 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 21.5 Balears, Illes 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 32.5 Balears, Illes 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 31.0 Balears, Illes 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 32.5 Balears, Illes 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 31.6 Balears, Illes 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 30.6 Balears, Illes 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 32.0 Balears, Illes 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 31.4 Balears, Illes 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 30.7 Balears, Illes 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 32.4 Balears, Illes 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 28.9 Balears, Illes 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 21.5 Balears, Illes 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 28.5 Balears, Illes 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 30.5 Balears, Illes 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 42.2 Balears, Illes 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 31.3 Balears, Illes 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 45.7 Balears, Illes 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 43.5 Balears, Illes 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 43.5 Balears, Illes 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 44.4 Balears, Illes 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 51.7 Balears, Illes 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 41.4 Balears, Illes 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 27.8 Balears, Illes 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 15.1 Balears, Illes 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 17.4 Balears, Illes 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 33.0 Balears, Illes 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 29.6 Balears, Illes 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 31.4 Balears, Illes 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 8.8 Balears, Illes 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 34.0 Balears, Illes 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 29.0 Balears, Illes 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 31.4 Balears, Illes 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 8.8 Balears, Illes 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 33.0 Balears, Illes 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 19.7 Balears, Illes 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 12.9 Balears, Illes 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 1.6 Balears, Illes 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 25.3 Balears, Illes 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 37.4 Balears, Illes 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 34.5 Balears, Illes 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 26.6 Balears, Illes 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 40.5 Balears, Illes 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 35.3 Balears, Illes 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 32.1 Balears, Illes 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 21.7 Balears, Illes 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 39.2 Balears, Illes 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 17.7 Balears, Illes 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 23.0 Balears, Illes 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 6.7 Balears, Illes 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 19.0 Balears, Illes 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 75.4 Balears, Illes 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 77.5 Balears, Illes 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 96.8 Balears, Illes 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 73.1 Balears, Illes 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 57.8 Balears, Illes 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 64.2 Balears, Illes 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 59.7 Balears, Illes 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 55.9 Balears, Illes 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 7.8 Balears, Illes 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 5.4 Balears, Illes 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 2.7 Balears, Illes 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 9.5 Balears, Illes 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 2.4 Balears, Illes 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 4.8 Balears, Illes 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 0.0 Balears, Illes 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 2.5 Balears, Illes 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 2.1 Balears, Illes 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 0.2 Balears, Illes 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 1.1 Balears, Illes 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 2.7 Balears, Illes 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 32.2 Balears, Illes 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 15.6 Balears, Illes 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 21.9 Balears, Illes 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 36.9 Balears, Illes 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 14.1 Balears, Illes 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 3.1 Balears, Illes 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Balears, Illes 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 18.1 Balears, Illes 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 78.1 Balears, Illes 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 82.9 Balears, Illes 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 89.9 Balears, Illes 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 75.6 Balears, Illes 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 92.2 Balears, Illes 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 91.6 Balears, Illes 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 100.0 Balears, Illes 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 91.3 Balears, Illes 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 15.5 Balears, Illes 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 9.3 Balears, Illes 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 10.1 Balears, Illes 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 17.5 Balears, Illes 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 15.8 Balears, Illes 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 17.1 Balears, Illes 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 7.0 Balears, Illes 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 17.5 Balears, Illes 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 1.7 Balears, Illes 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 1.3 Balears, Illes 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Balears, Illes 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 2.1 Balears, Illes 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 67.4 Balears, Illes 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 77.7 Balears, Illes 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 78.9 Balears, Illes 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 62.5 Balears, Illes 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 18,709.4 Balears, Illes 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 1,371.6 Balears, Illes 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 864.4 Balears, Illes 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 16,473.4 Balears, Illes 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 50,824.8 Balears, Illes 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 1,784.1 Balears, Illes 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 399.3 Balears, Illes 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 48,641.4 Balears, Illes 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 31,594.7 Balears, Illes 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 846.5 Balears, Illes 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 545.7 Balears, Illes 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 30,202.5 Balears, Illes 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 10,683.8 Balears, Illes 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 681.2 Balears, Illes 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 67.5 Balears, Illes 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 9,935.1 Canarias 1.1 % of companies that had computers Total Companies 99.4 Canarias 1.1 % of companies that had computers Industria 100.0 Canarias 1.1 % of companies that had computers Construction 100.0 Canarias 1.1 % of companies that had computers Servicios 99.1 Canarias 1.2 % of companies that had a Local Area Network (LAN) Total Companies 84.3 Canarias 1.2 % of companies that had a Local Area Network (LAN) Industria 79.0 Canarias 1.2 % of companies that had a Local Area Network (LAN) Construction 79.8 Canarias 1.2 % of companies that had a Local Area Network (LAN) Servicios 85.8 Canarias 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 56.4 Canarias 1.3 % of companies that had a 'wireless' Local Area Network Industria 43.8 Canarias 1.3 % of companies that had a 'wireless' Local Area Network Construction 58.1 Canarias 1.3 % of companies that had a 'wireless' Local Area Network Servicios 58.3 Canarias 1.4 % of companies that had an Internet connection Total Companies 98.9 Canarias 1.4 % of companies that had an Internet connection Industria 96.6 Canarias 1.4 % of companies that had an Internet connection Construction 100.0 Canarias 1.4 % of companies that had an Internet connection Servicios 99.1 Canarias 1.5 % of companies that had Mobile telephones Total Companies 96.4 Canarias 1.5 % of companies that had Mobile telephones Industria 98.1 Canarias 1.5 % of companies that had Mobile telephones Construction 100.0 Canarias 1.5 % of companies that had Mobile telephones Servicios 95.6 Canarias 2.1 % of personnel that uses computers at least once a week Total Companies 45.9 Canarias 2.1 % of personnel that uses computers at least once a week Industria 37.9 Canarias 2.1 % of personnel that uses computers at least once a week Construction 27.4 Canarias 2.1 % of personnel that uses computers at least once a week Servicios 48.6 Canarias 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 37.9 Canarias 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 32.8 Canarias 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 26.1 Canarias 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 39.6 Canarias 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 8.6 Canarias 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 10.2 Canarias 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 7.3 Canarias 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 8.4 Canarias 3 % of companies that used some type of open source software Total Companies 88.3 Canarias 3 % of companies that used some type of open source software Industria 86.5 Canarias 3 % of companies that used some type of open source software Construction 96.7 Canarias 3 % of companies that used some type of open source software Servicios 87.5 Canarias 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 39.2 Canarias 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 30.6 Canarias 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 37.5 Canarias 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 40.8 Canarias 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 81.3 Canarias 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 78.9 Canarias 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 94.7 Canarias 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 79.8 Canarias 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 62.4 Canarias 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 53.9 Canarias 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 80.5 Canarias 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 61.2 Canarias 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 25.6 Canarias 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 15.2 Canarias 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 19.5 Canarias 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 28.2 Canarias 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 18.2 Canarias 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 8.3 Canarias 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 7.0 Canarias 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 21.5 Canarias 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 40.5 Canarias 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 32.6 Canarias 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 38.4 Canarias 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 42.1 Canarias 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 4.4 Canarias 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 6.3 Canarias 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 0.4 Canarias 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 4.6 Canarias 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 5.2 Canarias 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 6.7 Canarias 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 0.0 Canarias 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 5.7 Canarias 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 4.2 Canarias 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 3.5 Canarias 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 0.0 Canarias 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 4.9 Canarias 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 3.8 Canarias 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 4.2 Canarias 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 0.0 Canarias 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 4.2 Canarias 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 4.3 Canarias 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 8.7 Canarias 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 0.0 Canarias 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 4.2 Canarias 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 0.8 Canarias 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 2.2 Canarias 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.0 Canarias 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 0.7 Canarias 5.1 ICT experts: % of companies that hired ICT experts Total Companies 22.6 Canarias 5.1 ICT experts: % of companies that hired ICT experts Industria 13.1 Canarias 5.1 ICT experts: % of companies that hired ICT experts Construction 17.5 Canarias 5.1 ICT experts: % of companies that hired ICT experts Servicios 24.9 Canarias 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 18.4 Canarias 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 7.4 Canarias 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 2.8 Canarias 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 22.5 Canarias 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 52.5 Canarias 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 65.9 Canarias 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 67.3 Canarias 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 51.5 Canarias 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 80.5 Canarias 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 82.9 Canarias 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 98.8 Canarias 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 80.1 Canarias 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 9.6 Canarias 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 4.2 Canarias 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 0.1 Canarias 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 11.9 Canarias 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 1.2 Canarias 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.2 Canarias 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Canarias 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 1.5 Canarias 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 99.8 Canarias 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Canarias 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 98.1 Canarias 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Canarias 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 97.4 Canarias 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 94.8 Canarias 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 89.4 Canarias 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 99.0 Canarias 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 93.0 Canarias 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 89.7 Canarias 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 75.8 Canarias 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 96.0 Canarias 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 20.3 Canarias 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 20.8 Canarias 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 19.5 Canarias 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 20.4 Canarias 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 2.9 Canarias 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 2.9 Canarias 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 0.1 Canarias 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 3.3 Canarias 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 72.0 Canarias 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 75.4 Canarias 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 73.2 Canarias 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 71.3 Canarias 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 47.6 Canarias 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 35.2 Canarias 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 63.4 Canarias 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 47.4 Canarias 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 65.7 Canarias 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 72.8 Canarias 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 55.8 Canarias 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 66.0 Canarias 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 20.1 Canarias 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 20.0 Canarias 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 33.2 Canarias 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 18.2 Canarias 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.8 Canarias 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 0.0 Canarias 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 1.8 Canarias 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.7 Canarias 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 46.1 Canarias 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 56.9 Canarias 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 44.2 Canarias 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 44.6 Canarias 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 30.6 Canarias 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 23.5 Canarias 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 31.0 Canarias 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 31.8 Canarias 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 11.7 Canarias 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 8.6 Canarias 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 10.7 Canarias 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 12.4 Canarias 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 8.3 Canarias 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 5.8 Canarias 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 1.6 Canarias 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 9.7 Canarias 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 43.5 Canarias 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 44.6 Canarias 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 49.7 Canarias 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 42.5 Canarias 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 28.7 Canarias 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 22.9 Canarias 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 32.5 Canarias 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 29.1 Canarias 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 38.2 Canarias 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 37.5 Canarias 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 31.8 Canarias 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 39.2 Canarias 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 97.9 Canarias 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 98.0 Canarias 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 100.0 Canarias 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 97.5 Canarias 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 94.3 Canarias 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 90.5 Canarias 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 99.1 Canarias 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 94.2 Canarias 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 45.3 Canarias 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 42.9 Canarias 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 41.6 Canarias 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 46.3 Canarias 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 52.0 Canarias 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 44.1 Canarias 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 44.5 Canarias 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 54.4 Canarias 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 58.7 Canarias 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 54.7 Canarias 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 58.1 Canarias 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 59.4 Canarias 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 89.6 Canarias 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 89.7 Canarias 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 76.5 Canarias 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 91.5 Canarias 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 59.2 Canarias 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 48.6 Canarias 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 75.5 Canarias 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 58.6 Canarias 11 % of companies that paid for advertising on the Internet Total Companies 27.9 Canarias 11 % of companies that paid for advertising on the Internet Industria 22.8 Canarias 11 % of companies that paid for advertising on the Internet Construction 16.9 Canarias 11 % of companies that paid for advertising on the Internet Servicios 30.4 Canarias 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 94.5 Canarias 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 97.3 Canarias 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 89.4 Canarias 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 94.8 Canarias 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 85.4 Canarias 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 83.9 Canarias 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 79.0 Canarias 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 86.6 Canarias 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 91.5 Canarias 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 88.1 Canarias 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 94.8 Canarias 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 91.6 Canarias 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 70.0 Canarias 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 63.2 Canarias 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 90.2 Canarias 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 68.4 Canarias 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 29.8 Canarias 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 30.5 Canarias 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 24.5 Canarias 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 30.4 Canarias 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 2.6 Canarias 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 2.7 Canarias 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 2.2 Canarias 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 2.6 Canarias 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 86.0 Canarias 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 87.0 Canarias 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 88.2 Canarias 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 85.5 Canarias 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 84.9 Canarias 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 77.0 Canarias 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 86.8 Canarias 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 86.0 Canarias 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 77.2 Canarias 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 72.2 Canarias 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 94.8 Canarias 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 75.4 Canarias 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 28.2 Canarias 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 24.6 Canarias 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 31.2 Canarias 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 28.3 Canarias 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 3.3 Canarias 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 2.6 Canarias 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 3.0 Canarias 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 3.5 Canarias 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 70.8 Canarias 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 61.4 Canarias 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 77.6 Canarias 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 71.4 Canarias 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 87.5 Canarias 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 80.8 Canarias 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 88.8 Canarias 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 88.3 Canarias 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 56.2 Canarias 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 53.0 Canarias 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 70.0 Canarias 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 54.4 Canarias 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 15.8 Canarias 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 11.8 Canarias 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 14.5 Canarias 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 16.6 Canarias 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 8.1 Canarias 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 14.3 Canarias 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 0.0 Canarias 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 8.5 Canarias 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 73.8 Canarias 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 71.6 Canarias 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 63.5 Canarias 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 75.6 Canarias 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 89.5 Canarias 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 84.1 Canarias 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 99.5 Canarias 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 89.1 Canarias 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 52.8 Canarias 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 48.2 Canarias 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 52.8 Canarias 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 53.5 Canarias 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 9.7 Canarias 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 5.5 Canarias 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 3.3 Canarias 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 11.1 Canarias 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 8.0 Canarias 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 8.2 Canarias 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Canarias 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 8.9 Canarias 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 56.2 Canarias 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 53.0 Canarias 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 53.9 Canarias 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 57.0 Canarias 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 83.2 Canarias 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 78.2 Canarias 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 95.1 Canarias 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 82.4 Canarias 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 36.3 Canarias 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 29.5 Canarias 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 29.5 Canarias 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 38.2 Canarias 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 9.4 Canarias 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 5.4 Canarias 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 3.8 Canarias 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 10.8 Canarias 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 12.4 Canarias 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 17.0 Canarias 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 4.9 Canarias 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 12.7 Canarias 13 % of companies with an Internet connection and a website (3) Total Companies 63.4 Canarias 13 % of companies with an Internet connection and a website (3) Industria 62.6 Canarias 13 % of companies with an Internet connection and a website (3) Construction 39.2 Canarias 13 % of companies with an Internet connection and a website (3) Servicios 67.1 Canarias 14.1 Services available on the website: Appearance of the company (4) Total Companies 87.5 Canarias 14.1 Services available on the website: Appearance of the company (4) Industria 89.1 Canarias 14.1 Services available on the website: Appearance of the company (4) Construction 84.9 Canarias 14.1 Services available on the website: Appearance of the company (4) Servicios 87.4 Canarias 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 23.0 Canarias 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 1.4 Canarias 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 2.3 Canarias 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 28.0 Canarias 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 47.1 Canarias 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 52.7 Canarias 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 28.4 Canarias 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 47.8 Canarias 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 9.6 Canarias 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 4.2 Canarias 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 0.0 Canarias 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 11.2 Canarias 14.5 Services available on the website: Online tracking of orders (4) Total Companies 14.0 Canarias 14.5 Services available on the website: Online tracking of orders (4) Industria 1.2 Canarias 14.5 Services available on the website: Online tracking of orders (4) Construction 0.0 Canarias 14.5 Services available on the website: Online tracking of orders (4) Servicios 17.2 Canarias 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 8.2 Canarias 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 7.8 Canarias 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 0.0 Canarias 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 8.9 Canarias 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 44.0 Canarias 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 26.1 Canarias 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 32.4 Canarias 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 47.8 Canarias 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 66.6 Canarias 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 61.2 Canarias 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 34.6 Canarias 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 70.1 Canarias 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 17.4 Canarias 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 15.8 Canarias 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 10.0 Canarias 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 18.3 Canarias 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 25.7 Canarias 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 25.6 Canarias 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 2.1 Canarias 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 27.7 Canarias 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 65.6 Canarias 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 64.0 Canarias 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 55.3 Canarias 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 67.4 Canarias 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 13.7 Canarias 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 9.0 Canarias 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 3.7 Canarias 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 15.6 Canarias 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 99.8 Canarias 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 100.0 Canarias 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Canarias 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 99.7 Canarias 17 Social Media: % of companies that used Social Media: Total Companies 40.5 Canarias 17 Social Media: % of companies that used Social Media: Industria 26.2 Canarias 17 Social Media: % of companies that used Social Media: Construction 57.7 Canarias 17 Social Media: % of companies that used Social Media: Servicios 40.4 Canarias 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 97.1 Canarias 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 96.6 Canarias 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 97.6 Canarias 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 97.0 Canarias 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 32.8 Canarias 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 31.7 Canarias 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 16.7 Canarias 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 36.3 Canarias 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 29.7 Canarias 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 10.6 Canarias 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 17.5 Canarias 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 34.3 Canarias 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 8.1 Canarias 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 7.7 Canarias 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 1.6 Canarias 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 9.5 Canarias 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 67.6 Canarias 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 61.2 Canarias 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 22.2 Canarias 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 77.7 Canarias 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 58.1 Canarias 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 39.6 Canarias 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 18.2 Canarias 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 68.3 Canarias 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 36.4 Canarias 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 38.0 Canarias 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 16.6 Canarias 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 40.2 Canarias 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 21.6 Canarias 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 14.8 Canarias 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 1.6 Canarias 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 26.4 Canarias 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 17.0 Canarias 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 11.1 Canarias 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 6.2 Canarias 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 19.8 Canarias 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 31.7 Canarias 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 12.9 Canarias 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 45.3 Canarias 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 30.9 Canarias 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 46.8 Canarias 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 48.2 Canarias 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 33.7 Canarias 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 49.4 Canarias 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 45.4 Canarias 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 39.6 Canarias 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 48.5 Canarias 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 45.3 Canarias 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 0.5 Canarias 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 0.0 Canarias 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 0.0 Canarias 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 0.6 Canarias 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 15.1 Canarias 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 9.0 Canarias 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 6.5 Canarias 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 17.4 Canarias 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 68.6 Canarias 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 90.7 Canarias 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 58.7 Canarias 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 67.2 Canarias 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 20.4 Canarias 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 12.6 Canarias 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 14.1 Canarias 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 21.4 Canarias 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 38.3 Canarias 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 56.3 Canarias 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 28.3 Canarias 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 37.3 Canarias 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 66.4 Canarias 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 73.9 Canarias 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 86.0 Canarias 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 64.7 Canarias 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 15.3 Canarias 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 51.4 Canarias 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 14.0 Canarias 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 12.3 Canarias 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 13.8 Canarias 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 49.4 Canarias 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 14.0 Canarias 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 10.8 Canarias 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 24.0 Canarias 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 12.6 Canarias 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 14.1 Canarias 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 25.5 Canarias 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 49.4 Canarias 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 36.9 Canarias 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 28.6 Canarias 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 51.6 Canarias 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 28.4 Canarias 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 58.8 Canarias 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 41.5 Canarias 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 25.1 Canarias 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 28.4 Canarias 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 26.9 Canarias 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 71.5 Canarias 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 26.2 Canarias 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 12.5 Canarias 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 15.5 Canarias 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 57.6 Canarias 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 9.8 Canarias 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 14.2 Canarias 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 15.5 Canarias 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 44.3 Canarias 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 12.5 Canarias 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 28.8 Canarias 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 6.4 Canarias 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 44.4 Canarias 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 29.9 Canarias 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 27.9 Canarias 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 65.7 Canarias 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 27.8 Canarias 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 24.7 Canarias 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 31.8 Canarias 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 22.4 Canarias 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 28.3 Canarias 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 32.8 Canarias 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 19.3 Canarias 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 66.8 Canarias 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 14.0 Canarias 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 15.5 Canarias 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 17.9 Canarias 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 29.8 Canarias 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 44.3 Canarias 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 15.5 Canarias 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 21.7 Canarias 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 47.7 Canarias 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 0.1 Canarias 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 20.6 Canarias 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 35.1 Canarias 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 13.9 Canarias 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 55.5 Canarias 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 35.7 Canarias 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 16.7 Canarias 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 0.0 Canarias 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 30.7 Canarias 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 17.4 Canarias 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 23.7 Canarias 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 45.7 Canarias 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 14.3 Canarias 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 22.3 Canarias 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 35.1 Canarias 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 15.9 Canarias 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 27.6 Canarias 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 37.2 Canarias 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 11.1 Canarias 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 0.0 Canarias 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 30.4 Canarias 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 11.0 Canarias 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 26.6 Canarias 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 43.7 Canarias 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 27.4 Canarias 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 25.1 Canarias 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 35.2 Canarias 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 17.9 Canarias 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 14.7 Canarias 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 37.8 Canarias 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 12.0 Canarias 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 0.0 Canarias 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 30.4 Canarias 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 12.0 Canarias 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 38.4 Canarias 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 47.6 Canarias 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 17.2 Canarias 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 40.1 Canarias 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 41.3 Canarias 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 43.0 Canarias 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 30.3 Canarias 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 42.8 Canarias 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 40.5 Canarias 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 46.3 Canarias 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 31.0 Canarias 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 41.0 Canarias 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 29.7 Canarias 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 31.5 Canarias 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 41.9 Canarias 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 27.3 Canarias 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 49.6 Canarias 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 64.6 Canarias 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 30.9 Canarias 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 50.0 Canarias 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 47.9 Canarias 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 55.3 Canarias 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 33.0 Canarias 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 49.0 Canarias 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 29.3 Canarias 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 27.1 Canarias 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 28.4 Canarias 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 29.8 Canarias 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 32.0 Canarias 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 25.0 Canarias 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 27.2 Canarias 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 33.9 Canarias 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 30.6 Canarias 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 25.0 Canarias 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 18.5 Canarias 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 33.3 Canarias 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 22.6 Canarias 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 14.9 Canarias 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 15.5 Canarias 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 24.9 Canarias 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 33.5 Canarias 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 27.4 Canarias 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 25.9 Canarias 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 35.7 Canarias 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 34.7 Canarias 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 33.3 Canarias 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 27.2 Canarias 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 36.0 Canarias 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 13.4 Canarias 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 9.2 Canarias 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 5.4 Canarias 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 15.3 Canarias 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 78.2 Canarias 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 50.3 Canarias 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 27.5 Canarias 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 83.6 Canarias 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 62.3 Canarias 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 86.6 Canarias 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 73.1 Canarias 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 59.3 Canarias 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 4.6 Canarias 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 8.3 Canarias 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 1.0 Canarias 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 4.5 Canarias 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 4.2 Canarias 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 4.1 Canarias 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 2.3 Canarias 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 4.4 Canarias 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 3.3 Canarias 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 5.2 Canarias 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 0.9 Canarias 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 3.4 Canarias 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 21.4 Canarias 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 27.9 Canarias 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 0.0 Canarias 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 23.0 Canarias 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 10.3 Canarias 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 11.2 Canarias 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Canarias 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 11.3 Canarias 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 72.6 Canarias 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 41.8 Canarias 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 70.9 Canarias 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 77.5 Canarias 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 94.8 Canarias 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 95.7 Canarias 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 91.2 Canarias 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 95.1 Canarias 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 19.3 Canarias 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 33.8 Canarias 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 29.1 Canarias 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 15.9 Canarias 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 13.8 Canarias 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 9.1 Canarias 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 11.9 Canarias 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 14.9 Canarias 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 1.8 Canarias 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 1.9 Canarias 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Canarias 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 2.0 Canarias 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 55.6 Canarias 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 52.5 Canarias 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 65.7 Canarias 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 54.6 Canarias 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 35,441.6 Canarias 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 3,682.9 Canarias 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 990.1 Canarias 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 30,768.5 Canarias 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 19,462.9 Canarias 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 3,008.8 Canarias 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 605.0 Canarias 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 15,849.1 Canarias 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 25,149.0 Canarias 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 5,093.2 Canarias 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 1,002.7 Canarias 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 19,053.1 Canarias 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 7,905.6 Canarias 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 1,871.4 Canarias 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 57.7 Canarias 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 5,976.5 Cantabria 1.1 % of companies that had computers Total Companies 99.1 Cantabria 1.1 % of companies that had computers Industria 98.6 Cantabria 1.1 % of companies that had computers Construction 100.0 Cantabria 1.1 % of companies that had computers Servicios 99.3 Cantabria 1.2 % of companies that had a Local Area Network (LAN) Total Companies 81.1 Cantabria 1.2 % of companies that had a Local Area Network (LAN) Industria 70.6 Cantabria 1.2 % of companies that had a Local Area Network (LAN) Construction 78.7 Cantabria 1.2 % of companies that had a Local Area Network (LAN) Servicios 88.7 Cantabria 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 55.0 Cantabria 1.3 % of companies that had a 'wireless' Local Area Network Industria 45.4 Cantabria 1.3 % of companies that had a 'wireless' Local Area Network Construction 42.8 Cantabria 1.3 % of companies that had a 'wireless' Local Area Network Servicios 64.5 Cantabria 1.4 % of companies that had an Internet connection Total Companies 97.8 Cantabria 1.4 % of companies that had an Internet connection Industria 94.7 Cantabria 1.4 % of companies that had an Internet connection Construction 100.0 Cantabria 1.4 % of companies that had an Internet connection Servicios 99.3 Cantabria 1.5 % of companies that had Mobile telephones Total Companies 94.1 Cantabria 1.5 % of companies that had Mobile telephones Industria 94.9 Cantabria 1.5 % of companies that had Mobile telephones Construction 85.7 Cantabria 1.5 % of companies that had Mobile telephones Servicios 95.7 Cantabria 2.1 % of personnel that uses computers at least once a week Total Companies 55.8 Cantabria 2.1 % of personnel that uses computers at least once a week Industria 46.3 Cantabria 2.1 % of personnel that uses computers at least once a week Construction 28.3 Cantabria 2.1 % of personnel that uses computers at least once a week Servicios 69.9 Cantabria 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 44.0 Cantabria 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 36.1 Cantabria 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 28.0 Cantabria 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 54.2 Cantabria 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 14.5 Cantabria 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 12.4 Cantabria 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 11.3 Cantabria 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 17.1 Cantabria 3 % of companies that used some type of open source software Total Companies 89.0 Cantabria 3 % of companies that used some type of open source software Industria 83.0 Cantabria 3 % of companies that used some type of open source software Construction 98.4 Cantabria 3 % of companies that used some type of open source software Servicios 90.5 Cantabria 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 44.4 Cantabria 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 43.3 Cantabria 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 69.7 Cantabria 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 38.6 Cantabria 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 84.2 Cantabria 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 78.9 Cantabria 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 98.4 Cantabria 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 83.9 Cantabria 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 66.6 Cantabria 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 62.5 Cantabria 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 88.3 Cantabria 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 63.6 Cantabria 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 28.2 Cantabria 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 22.9 Cantabria 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 27.5 Cantabria 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 31.8 Cantabria 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 17.2 Cantabria 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 15.0 Cantabria 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 31.7 Cantabria 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 14.9 Cantabria 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 39.3 Cantabria 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 39.9 Cantabria 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 29.4 Cantabria 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 41.4 Cantabria 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 4.0 Cantabria 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 5.7 Cantabria 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 0.0 Cantabria 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 3.9 Cantabria 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 2.9 Cantabria 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 3.3 Cantabria 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 0.0 Cantabria 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 3.3 Cantabria 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 3.1 Cantabria 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 1.7 Cantabria 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 0.0 Cantabria 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 4.9 Cantabria 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 2.0 Cantabria 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 4.5 Cantabria 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 0.0 Cantabria 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 0.8 Cantabria 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 3.4 Cantabria 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 1.2 Cantabria 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 0.0 Cantabria 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 5.7 Cantabria 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 0.1 Cantabria 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 0.3 Cantabria 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.0 Cantabria 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 0.0 Cantabria 5.1 ICT experts: % of companies that hired ICT experts Total Companies 13.7 Cantabria 5.1 ICT experts: % of companies that hired ICT experts Industria 15.0 Cantabria 5.1 ICT experts: % of companies that hired ICT experts Construction 14.3 Cantabria 5.1 ICT experts: % of companies that hired ICT experts Servicios 12.8 Cantabria 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 15.4 Cantabria 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 15.6 Cantabria 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 5.4 Cantabria 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 17.8 Cantabria 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 39.8 Cantabria 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 50.5 Cantabria 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 0.0 Cantabria 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 36.7 Cantabria 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 86.1 Cantabria 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 94.0 Cantabria 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 100.0 Cantabria 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 80.4 Cantabria 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 5.7 Cantabria 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 5.1 Cantabria 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 0.0 Cantabria 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 7.5 Cantabria 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.5 Cantabria 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.2 Cantabria 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Cantabria 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 0.8 Cantabria 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 99.3 Cantabria 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 98.0 Cantabria 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Cantabria 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Cantabria 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 98.2 Cantabria 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 97.0 Cantabria 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 100.0 Cantabria 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 98.5 Cantabria 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 93.1 Cantabria 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 91.3 Cantabria 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 96.4 Cantabria 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 93.4 Cantabria 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 12.2 Cantabria 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 14.2 Cantabria 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 4.1 Cantabria 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 13.1 Cantabria 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 2.7 Cantabria 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 3.9 Cantabria 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 0.0 Cantabria 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 2.6 Cantabria 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 79.0 Cantabria 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 83.7 Cantabria 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 65.8 Cantabria 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 79.5 Cantabria 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 52.1 Cantabria 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 49.3 Cantabria 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 34.3 Cantabria 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 58.5 Cantabria 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 73.0 Cantabria 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 77.1 Cantabria 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 65.8 Cantabria 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 72.3 Cantabria 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 16.1 Cantabria 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 15.5 Cantabria 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 5.7 Cantabria 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 19.2 Cantabria 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.0 Cantabria 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 0.0 Cantabria 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 Cantabria 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.0 Cantabria 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 44.8 Cantabria 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 48.2 Cantabria 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 63.5 Cantabria 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 37.8 Cantabria 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 30.3 Cantabria 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 22.6 Cantabria 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 23.7 Cantabria 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 36.9 Cantabria 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 15.7 Cantabria 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 19.7 Cantabria 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 12.3 Cantabria 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 14.1 Cantabria 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 7.4 Cantabria 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 6.6 Cantabria 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 0.6 Cantabria 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 9.6 Cantabria 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 50.0 Cantabria 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 42.1 Cantabria 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 59.3 Cantabria 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 52.9 Cantabria 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 30.9 Cantabria 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 26.3 Cantabria 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 27.2 Cantabria 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 34.9 Cantabria 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 44.8 Cantabria 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 41.6 Cantabria 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 54.1 Cantabria 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 44.4 Cantabria 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 99.3 Cantabria 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 99.5 Cantabria 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 100.0 Cantabria 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 98.9 Cantabria 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 93.5 Cantabria 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 93.8 Cantabria 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 100.0 Cantabria 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 91.5 Cantabria 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 52.6 Cantabria 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 40.3 Cantabria 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 76.6 Cantabria 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 54.1 Cantabria 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 61.7 Cantabria 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 56.5 Cantabria 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 75.7 Cantabria 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 61.3 Cantabria 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 64.0 Cantabria 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 56.7 Cantabria 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 72.9 Cantabria 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 66.3 Cantabria 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 93.8 Cantabria 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 94.6 Cantabria 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 91.9 Cantabria 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 93.8 Cantabria 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 53.8 Cantabria 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 44.1 Cantabria 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 66.0 Cantabria 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 57.0 Cantabria 11 % of companies that paid for advertising on the Internet Total Companies 33.3 Cantabria 11 % of companies that paid for advertising on the Internet Industria 31.0 Cantabria 11 % of companies that paid for advertising on the Internet Construction 48.4 Cantabria 11 % of companies that paid for advertising on the Internet Servicios 30.9 Cantabria 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 95.3 Cantabria 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 95.8 Cantabria 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 89.2 Cantabria 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 96.6 Cantabria 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 85.9 Cantabria 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 87.9 Cantabria 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 78.4 Cantabria 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 86.5 Cantabria 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 92.0 Cantabria 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 94.5 Cantabria 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 81.7 Cantabria 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 92.9 Cantabria 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 52.0 Cantabria 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 49.1 Cantabria 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 73.2 Cantabria 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 48.9 Cantabria 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 27.1 Cantabria 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 18.4 Cantabria 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 36.3 Cantabria 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 30.5 Cantabria 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 4.9 Cantabria 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 1.1 Cantabria 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 0.0 Cantabria 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 8.5 Cantabria 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 82.3 Cantabria 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 85.9 Cantabria 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 71.9 Cantabria 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 82.7 Cantabria 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 91.1 Cantabria 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 89.4 Cantabria 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 100.0 Cantabria 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 90.2 Cantabria 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 45.9 Cantabria 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 34.1 Cantabria 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 64.9 Cantabria 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 49.4 Cantabria 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 20.2 Cantabria 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 14.7 Cantabria 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 30.1 Cantabria 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 21.6 Cantabria 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 4.6 Cantabria 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 1.1 Cantabria 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 0.0 Cantabria 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 8.0 Cantabria 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 64.3 Cantabria 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 61.7 Cantabria 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 58.2 Cantabria 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 67.5 Cantabria 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 87.6 Cantabria 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 87.1 Cantabria 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 100.0 Cantabria 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 85.0 Cantabria 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 46.2 Cantabria 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 36.0 Cantabria 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 71.1 Cantabria 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 46.5 Cantabria 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 18.8 Cantabria 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 6.0 Cantabria 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 28.4 Cantabria 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 24.0 Cantabria 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 9.0 Cantabria 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 7.4 Cantabria 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 0.0 Cantabria 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 11.9 Cantabria 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 77.4 Cantabria 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 75.0 Cantabria 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 59.6 Cantabria 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 83.7 Cantabria 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 91.1 Cantabria 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 91.6 Cantabria 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 100.0 Cantabria 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 89.1 Cantabria 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 28.2 Cantabria 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 21.0 Cantabria 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 26.3 Cantabria 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 32.7 Cantabria 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 9.0 Cantabria 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 2.5 Cantabria 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 1.0 Cantabria 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 14.2 Cantabria 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 7.7 Cantabria 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 3.7 Cantabria 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Cantabria 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 11.4 Cantabria 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 66.4 Cantabria 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 67.3 Cantabria 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 53.3 Cantabria 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 69.2 Cantabria 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 84.0 Cantabria 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 77.5 Cantabria 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 93.3 Cantabria 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 86.1 Cantabria 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 22.1 Cantabria 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 20.7 Cantabria 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 26.7 Cantabria 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 22.0 Cantabria 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 6.4 Cantabria 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 2.1 Cantabria 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 1.1 Cantabria 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 10.2 Cantabria 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 13.1 Cantabria 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 15.8 Cantabria 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Cantabria 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 14.0 Cantabria 13 % of companies with an Internet connection and a website (3) Total Companies 77.1 Cantabria 13 % of companies with an Internet connection and a website (3) Industria 73.9 Cantabria 13 % of companies with an Internet connection and a website (3) Construction 63.6 Cantabria 13 % of companies with an Internet connection and a website (3) Servicios 82.7 Cantabria 14.1 Services available on the website: Appearance of the company (4) Total Companies 91.8 Cantabria 14.1 Services available on the website: Appearance of the company (4) Industria 96.2 Cantabria 14.1 Services available on the website: Appearance of the company (4) Construction 97.5 Cantabria 14.1 Services available on the website: Appearance of the company (4) Servicios 88.2 Cantabria 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 19.6 Cantabria 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 7.6 Cantabria 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 0.0 Cantabria 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 30.3 Cantabria 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 46.2 Cantabria 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 44.2 Cantabria 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 29.1 Cantabria 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 50.7 Cantabria 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 6.4 Cantabria 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 2.8 Cantabria 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 0.0 Cantabria 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 9.8 Cantabria 14.5 Services available on the website: Online tracking of orders (4) Total Companies 12.9 Cantabria 14.5 Services available on the website: Online tracking of orders (4) Industria 6.3 Cantabria 14.5 Services available on the website: Online tracking of orders (4) Construction 5.6 Cantabria 14.5 Services available on the website: Online tracking of orders (4) Servicios 18.1 Cantabria 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 8.3 Cantabria 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 3.8 Cantabria 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 17.0 Cantabria 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 9.1 Cantabria 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 28.7 Cantabria 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 31.5 Cantabria 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 42.3 Cantabria 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 24.4 Cantabria 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 62.8 Cantabria 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 62.3 Cantabria 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 42.2 Cantabria 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 67.2 Cantabria 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 11.3 Cantabria 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 10.5 Cantabria 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 16.8 Cantabria 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 10.7 Cantabria 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 22.6 Cantabria 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 14.5 Cantabria 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 16.8 Cantabria 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 28.4 Cantabria 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 72.4 Cantabria 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 69.3 Cantabria 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 79.1 Cantabria 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 72.7 Cantabria 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 11.5 Cantabria 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 8.9 Cantabria 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 14.4 Cantabria 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 12.2 Cantabria 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 98.9 Cantabria 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 100.0 Cantabria 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Cantabria 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 97.9 Cantabria 17 Social Media: % of companies that used Social Media: Total Companies 35.9 Cantabria 17 Social Media: % of companies that used Social Media: Industria 36.5 Cantabria 17 Social Media: % of companies that used Social Media: Construction 32.0 Cantabria 17 Social Media: % of companies that used Social Media: Servicios 36.6 Cantabria 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 92.8 Cantabria 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 96.9 Cantabria 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 88.9 Cantabria 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 91.1 Cantabria 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 24.2 Cantabria 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 30.8 Cantabria 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 4.9 Cantabria 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 24.4 Cantabria 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 50.6 Cantabria 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 52.0 Cantabria 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 72.8 Cantabria 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 44.5 Cantabria 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 16.8 Cantabria 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 24.5 Cantabria 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 11.1 Cantabria 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 13.3 Cantabria 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 73.1 Cantabria 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 57.2 Cantabria 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 88.9 Cantabria 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 79.5 Cantabria 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 55.9 Cantabria 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 53.3 Cantabria 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 22.3 Cantabria 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 65.2 Cantabria 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 40.0 Cantabria 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 21.8 Cantabria 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 44.5 Cantabria 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 50.6 Cantabria 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 33.6 Cantabria 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 16.7 Cantabria 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 50.2 Cantabria 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 40.4 Cantabria 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 13.6 Cantabria 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 8.5 Cantabria 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 0.0 Cantabria 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 19.9 Cantabria 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 25.6 Cantabria 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 20.0 Cantabria 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 22.3 Cantabria 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 29.9 Cantabria 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 37.6 Cantabria 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 38.0 Cantabria 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 22.3 Cantabria 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 40.8 Cantabria 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 38.2 Cantabria 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 26.3 Cantabria 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 72.8 Cantabria 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 37.8 Cantabria 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 5.0 Cantabria 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 3.2 Cantabria 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 0.0 Cantabria 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 7.3 Cantabria 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 7.2 Cantabria 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 5.8 Cantabria 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 0.0 Cantabria 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 10.1 Cantabria 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 35.5 Cantabria 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 19.6 Cantabria 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction . Cantabria 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 41.2 Cantabria 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 16.4 Cantabria 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 4.1 Cantabria 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction . Cantabria 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 20.8 Cantabria 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 62.9 Cantabria 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 22.3 Cantabria 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction . Cantabria 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 77.7 Cantabria 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 88.0 Cantabria 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 95.9 Cantabria 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction . Cantabria 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 85.2 Cantabria 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 39.7 Cantabria 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 6.9 Cantabria 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction . Cantabria 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 51.5 Cantabria 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 31.1 Cantabria 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 0.0 Cantabria 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction . Cantabria 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 42.4 Cantabria 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 45.5 Cantabria 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 26.5 Cantabria 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction . Cantabria 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 52.5 Cantabria 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 46.1 Cantabria 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 19.6 Cantabria 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction . Cantabria 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 55.8 Cantabria 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 57.9 Cantabria 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 63.5 Cantabria 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction . Cantabria 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 55.9 Cantabria 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 17.0 Cantabria 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 46.1 Cantabria 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction . Cantabria 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 6.5 Cantabria 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 6.7 Cantabria 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 24.7 Cantabria 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction . Cantabria 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 0.2 Cantabria 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 0.1 Cantabria 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 0.0 Cantabria 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction . Cantabria 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 0.1 Cantabria 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 11.4 Cantabria 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 42.0 Cantabria 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction . Cantabria 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 0.3 Cantabria 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 22.7 Cantabria 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 42.0 Cantabria 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction . Cantabria 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 15.7 Cantabria 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 18.5 Cantabria 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 24.7 Cantabria 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction . Cantabria 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 16.3 Cantabria 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 9.3 Cantabria 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 0.0 Cantabria 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction . Cantabria 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 12.7 Cantabria 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 24.4 Cantabria 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 39.9 Cantabria 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction . Cantabria 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 18.8 Cantabria 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 14.9 Cantabria 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 4.1 Cantabria 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction . Cantabria 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 18.8 Cantabria 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 56.9 Cantabria 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 19.2 Cantabria 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction . Cantabria 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 70.6 Cantabria 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 7.8 Cantabria 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 0.0 Cantabria 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction . Cantabria 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 10.6 Cantabria 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 24.0 Cantabria 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 4.1 Cantabria 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction . Cantabria 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 31.2 Cantabria 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 56.9 Cantabria 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 24.7 Cantabria 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction . Cantabria 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 68.6 Cantabria 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 8.5 Cantabria 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 31.6 Cantabria 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction . Cantabria 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 0.1 Cantabria 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 12.3 Cantabria 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 4.1 Cantabria 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction . Cantabria 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 15.2 Cantabria 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 63.7 Cantabria 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 35.7 Cantabria 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction . Cantabria 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 73.9 Cantabria 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 13.4 Cantabria 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 20.6 Cantabria 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction . Cantabria 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 10.7 Cantabria 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 35.3 Cantabria 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 24.0 Cantabria 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 37.4 Cantabria 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 42.1 Cantabria 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 39.7 Cantabria 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 32.3 Cantabria 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 48.1 Cantabria 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 42.1 Cantabria 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 38.4 Cantabria 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 31.5 Cantabria 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 45.2 Cantabria 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 40.9 Cantabria 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 32.8 Cantabria 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 22.8 Cantabria 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 46.9 Cantabria 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 35.4 Cantabria 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 49.1 Cantabria 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 38.7 Cantabria 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 54.7 Cantabria 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 54.3 Cantabria 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 47.0 Cantabria 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 41.0 Cantabria 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 32.7 Cantabria 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 55.1 Cantabria 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 31.1 Cantabria 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 38.5 Cantabria 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 26.1 Cantabria 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 27.4 Cantabria 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 34.9 Cantabria 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 32.4 Cantabria 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 43.0 Cantabria 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 34.4 Cantabria 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 33.6 Cantabria 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 31.0 Cantabria 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 43.0 Cantabria 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 32.9 Cantabria 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 28.7 Cantabria 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 27.3 Cantabria 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 23.3 Cantabria 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 31.1 Cantabria 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 45.1 Cantabria 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 36.8 Cantabria 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 50.6 Cantabria 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 49.2 Cantabria 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 42.4 Cantabria 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 32.1 Cantabria 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 66.8 Cantabria 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 42.8 Cantabria 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 15.1 Cantabria 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 11.4 Cantabria 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 0.0 Cantabria 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 21.4 Cantabria 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 88.7 Cantabria 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 60.7 Cantabria 31.2.% of companies that share electronically information about the supply chain via website (10) Construction . Cantabria 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 98.6 Cantabria 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 51.3 Cantabria 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 61.0 Cantabria 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction . Cantabria 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 47.8 Cantabria 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 6.5 Cantabria 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 6.0 Cantabria 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 0.0 Cantabria 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 8.6 Cantabria 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 3.0 Cantabria 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 4.6 Cantabria 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 0.0 Cantabria 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 2.7 Cantabria 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 2.3 Cantabria 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 4.1 Cantabria 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 0.0 Cantabria 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 1.7 Cantabria 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 11.9 Cantabria 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 13.7 Cantabria 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 1.7 Cantabria 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 12.6 Cantabria 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 2.3 Cantabria 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 3.8 Cantabria 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Cantabria 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 1.6 Cantabria 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 63.5 Cantabria 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 68.2 Cantabria 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 80.6 Cantabria 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 56.6 Cantabria 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 95.9 Cantabria 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 91.8 Cantabria 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 100.0 Cantabria 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 98.0 Cantabria 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 31.2 Cantabria 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 23.2 Cantabria 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 19.4 Cantabria 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 39.3 Cantabria 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 16.2 Cantabria 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 16.9 Cantabria 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 20.3 Cantabria 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 14.7 Cantabria 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 0.8 Cantabria 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 0.6 Cantabria 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Cantabria 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 1.2 Cantabria 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 58.2 Cantabria 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 57.1 Cantabria 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 57.7 Cantabria 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 59.1 Cantabria 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 8,023.2 Cantabria 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 2,694.5 Cantabria 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 182.9 Cantabria 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 5,145.9 Cantabria 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 8,336.8 Cantabria 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 5,526.4 Cantabria 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 152.5 Cantabria 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 2,658.0 Cantabria 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 8,970.9 Cantabria 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 4,607.1 Cantabria 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 183.5 Cantabria 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 4,180.3 Cantabria 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 3,528.1 Cantabria 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 2,672.9 Cantabria 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 3.3 Cantabria 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 851.8 Castilla y Le¾n 1.1 % of companies that had computers Total Companies 98.6 Castilla y Le¾n 1.1 % of companies that had computers Industria 98.6 Castilla y Le¾n 1.1 % of companies that had computers Construction 95.5 Castilla y Le¾n 1.1 % of companies that had computers Servicios 99.3 Castilla y Le¾n 1.2 % of companies that had a Local Area Network (LAN) Total Companies 85.0 Castilla y Le¾n 1.2 % of companies that had a Local Area Network (LAN) Industria 91.5 Castilla y Le¾n 1.2 % of companies that had a Local Area Network (LAN) Construction 77.6 Castilla y Le¾n 1.2 % of companies that had a Local Area Network (LAN) Servicios 82.6 Castilla y Le¾n 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 55.0 Castilla y Le¾n 1.3 % of companies that had a 'wireless' Local Area Network Industria 53.3 Castilla y Le¾n 1.3 % of companies that had a 'wireless' Local Area Network Construction 49.8 Castilla y Le¾n 1.3 % of companies that had a 'wireless' Local Area Network Servicios 57.4 Castilla y Le¾n 1.4 % of companies that had an Internet connection Total Companies 98.2 Castilla y Le¾n 1.4 % of companies that had an Internet connection Industria 97.9 Castilla y Le¾n 1.4 % of companies that had an Internet connection Construction 95.5 Castilla y Le¾n 1.4 % of companies that had an Internet connection Servicios 99.0 Castilla y Le¾n 1.5 % of companies that had Mobile telephones Total Companies 95.9 Castilla y Le¾n 1.5 % of companies that had Mobile telephones Industria 95.7 Castilla y Le¾n 1.5 % of companies that had Mobile telephones Construction 100.0 Castilla y Le¾n 1.5 % of companies that had Mobile telephones Servicios 95.0 Castilla y Le¾n 2.1 % of personnel that uses computers at least once a week Total Companies 44.8 Castilla y Le¾n 2.1 % of personnel that uses computers at least once a week Industria 41.5 Castilla y Le¾n 2.1 % of personnel that uses computers at least once a week Construction 27.4 Castilla y Le¾n 2.1 % of personnel that uses computers at least once a week Servicios 50.1 Castilla y Le¾n 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 37.6 Castilla y Le¾n 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 32.9 Castilla y Le¾n 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 24.0 Castilla y Le¾n 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 43.3 Castilla y Le¾n 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 11.4 Castilla y Le¾n 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 11.5 Castilla y Le¾n 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 10.0 Castilla y Le¾n 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 11.6 Castilla y Le¾n 3 % of companies that used some type of open source software Total Companies 88.0 Castilla y Le¾n 3 % of companies that used some type of open source software Industria 84.4 Castilla y Le¾n 3 % of companies that used some type of open source software Construction 87.4 Castilla y Le¾n 3 % of companies that used some type of open source software Servicios 90.5 Castilla y Le¾n 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 45.6 Castilla y Le¾n 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 42.5 Castilla y Le¾n 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 42.2 Castilla y Le¾n 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 48.4 Castilla y Le¾n 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 83.3 Castilla y Le¾n 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 80.5 Castilla y Le¾n 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 77.1 Castilla y Le¾n 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 86.7 Castilla y Le¾n 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 68.5 Castilla y Le¾n 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 63.1 Castilla y Le¾n 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 72.7 Castilla y Le¾n 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 70.9 Castilla y Le¾n 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 22.6 Castilla y Le¾n 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 23.7 Castilla y Le¾n 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 9.9 Castilla y Le¾n 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 25.0 Castilla y Le¾n 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 18.8 Castilla y Le¾n 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 19.6 Castilla y Le¾n 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 10.1 Castilla y Le¾n 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 20.4 Castilla y Le¾n 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 31.5 Castilla y Le¾n 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 30.6 Castilla y Le¾n 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 8.6 Castilla y Le¾n 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 37.9 Castilla y Le¾n 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 5.9 Castilla y Le¾n 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 8.0 Castilla y Le¾n 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 7.8 Castilla y Le¾n 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 4.0 Castilla y Le¾n 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 6.1 Castilla y Le¾n 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 7.6 Castilla y Le¾n 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 8.1 Castilla y Le¾n 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 4.6 Castilla y Le¾n 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 4.4 Castilla y Le¾n 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 5.6 Castilla y Le¾n 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 8.1 Castilla y Le¾n 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 2.7 Castilla y Le¾n 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 4.3 Castilla y Le¾n 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 5.1 Castilla y Le¾n 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 6.3 Castilla y Le¾n 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 3.3 Castilla y Le¾n 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 5.1 Castilla y Le¾n 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 6.1 Castilla y Le¾n 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 7.8 Castilla y Le¾n 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 3.8 Castilla y Le¾n 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 1.9 Castilla y Le¾n 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 1.7 Castilla y Le¾n 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.0 Castilla y Le¾n 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 2.5 Castilla y Le¾n 5.1 ICT experts: % of companies that hired ICT experts Total Companies 13.4 Castilla y Le¾n 5.1 ICT experts: % of companies that hired ICT experts Industria 15.3 Castilla y Le¾n 5.1 ICT experts: % of companies that hired ICT experts Construction 7.1 Castilla y Le¾n 5.1 ICT experts: % of companies that hired ICT experts Servicios 13.8 Castilla y Le¾n 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 19.5 Castilla y Le¾n 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 17.6 Castilla y Le¾n 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 17.5 Castilla y Le¾n 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 21.2 Castilla y Le¾n 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 32.5 Castilla y Le¾n 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 40.8 Castilla y Le¾n 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 8.2 Castilla y Le¾n 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 33.0 Castilla y Le¾n 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 88.4 Castilla y Le¾n 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 90.4 Castilla y Le¾n 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 100.0 Castilla y Le¾n 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 84.8 Castilla y Le¾n 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 7.4 Castilla y Le¾n 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 7.1 Castilla y Le¾n 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 7.4 Castilla y Le¾n 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 7.6 Castilla y Le¾n 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.2 Castilla y Le¾n 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.3 Castilla y Le¾n 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Castilla y Le¾n 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 0.2 Castilla y Le¾n 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 Castilla y Le¾n 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Castilla y Le¾n 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Castilla y Le¾n 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Castilla y Le¾n 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 99.4 Castilla y Le¾n 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 98.7 Castilla y Le¾n 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 98.6 Castilla y Le¾n 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 100.0 Castilla y Le¾n 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 95.4 Castilla y Le¾n 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 95.6 Castilla y Le¾n 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 93.7 Castilla y Le¾n 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 95.7 Castilla y Le¾n 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 12.4 Castilla y Le¾n 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 10.5 Castilla y Le¾n 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 2.4 Castilla y Le¾n 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 16.1 Castilla y Le¾n 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 6.0 Castilla y Le¾n 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 4.9 Castilla y Le¾n 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 4.4 Castilla y Le¾n 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 7.1 Castilla y Le¾n 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 73.8 Castilla y Le¾n 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 76.2 Castilla y Le¾n 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 86.9 Castilla y Le¾n 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 69.1 Castilla y Le¾n 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 49.8 Castilla y Le¾n 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 49.5 Castilla y Le¾n 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 51.1 Castilla y Le¾n 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 49.6 Castilla y Le¾n 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 68.1 Castilla y Le¾n 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 71.5 Castilla y Le¾n 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 76.4 Castilla y Le¾n 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 63.8 Castilla y Le¾n 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 22.5 Castilla y Le¾n 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 22.2 Castilla y Le¾n 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 24.6 Castilla y Le¾n 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 22.2 Castilla y Le¾n 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.7 Castilla y Le¾n 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 0.6 Castilla y Le¾n 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 Castilla y Le¾n 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 1.0 Castilla y Le¾n 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 54.9 Castilla y Le¾n 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 56.9 Castilla y Le¾n 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 61.4 Castilla y Le¾n 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 52.0 Castilla y Le¾n 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 29.5 Castilla y Le¾n 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 29.2 Castilla y Le¾n 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 33.5 Castilla y Le¾n 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 28.8 Castilla y Le¾n 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 8.8 Castilla y Le¾n 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 6.6 Castilla y Le¾n 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 3.5 Castilla y Le¾n 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 11.5 Castilla y Le¾n 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 5.6 Castilla y Le¾n 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 5.7 Castilla y Le¾n 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 0.4 Castilla y Le¾n 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 6.7 Castilla y Le¾n 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 48.8 Castilla y Le¾n 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 52.3 Castilla y Le¾n 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 53.4 Castilla y Le¾n 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 45.2 Castilla y Le¾n 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 29.9 Castilla y Le¾n 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 30.8 Castilla y Le¾n 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 29.0 Castilla y Le¾n 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 29.5 Castilla y Le¾n 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 43.6 Castilla y Le¾n 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 50.9 Castilla y Le¾n 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 42.1 Castilla y Le¾n 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 39.2 Castilla y Le¾n 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 98.1 Castilla y Le¾n 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 97.8 Castilla y Le¾n 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 100.0 Castilla y Le¾n 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 97.8 Castilla y Le¾n 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 89.6 Castilla y Le¾n 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 89.3 Castilla y Le¾n 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 91.0 Castilla y Le¾n 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 89.6 Castilla y Le¾n 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 56.4 Castilla y Le¾n 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 51.2 Castilla y Le¾n 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 51.3 Castilla y Le¾n 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 61.1 Castilla y Le¾n 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 58.4 Castilla y Le¾n 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 62.0 Castilla y Le¾n 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 48.1 Castilla y Le¾n 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 58.5 Castilla y Le¾n 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 54.1 Castilla y Le¾n 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 59.4 Castilla y Le¾n 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 43.5 Castilla y Le¾n 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 53.2 Castilla y Le¾n 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 92.9 Castilla y Le¾n 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 98.6 Castilla y Le¾n 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 87.3 Castilla y Le¾n 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 90.5 Castilla y Le¾n 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 55.9 Castilla y Le¾n 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 61.8 Castilla y Le¾n 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 54.8 Castilla y Le¾n 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 52.3 Castilla y Le¾n 11 % of companies that paid for advertising on the Internet Total Companies 30.2 Castilla y Le¾n 11 % of companies that paid for advertising on the Internet Industria 30.7 Castilla y Le¾n 11 % of companies that paid for advertising on the Internet Construction 25.1 Castilla y Le¾n 11 % of companies that paid for advertising on the Internet Servicios 31.1 Castilla y Le¾n 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 94.2 Castilla y Le¾n 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 94.9 Castilla y Le¾n 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 95.3 Castilla y Le¾n 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 93.5 Castilla y Le¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 79.8 Castilla y Le¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 80.3 Castilla y Le¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 88.5 Castilla y Le¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 77.3 Castilla y Le¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 90.5 Castilla y Le¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 89.4 Castilla y Le¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 92.9 Castilla y Le¾n 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 90.6 Castilla y Le¾n 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 53.7 Castilla y Le¾n 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 48.6 Castilla y Le¾n 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 56.5 Castilla y Le¾n 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 56.4 Castilla y Le¾n 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 28.4 Castilla y Le¾n 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 20.3 Castilla y Le¾n 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 49.3 Castilla y Le¾n 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 28.2 Castilla y Le¾n 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 2.6 Castilla y Le¾n 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 1.7 Castilla y Le¾n 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 1.4 Castilla y Le¾n 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 3.6 Castilla y Le¾n 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 80.1 Castilla y Le¾n 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 80.9 Castilla y Le¾n 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 86.0 Castilla y Le¾n 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 78.2 Castilla y Le¾n 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 93.1 Castilla y Le¾n 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 92.5 Castilla y Le¾n 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 93.3 Castilla y Le¾n 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 93.4 Castilla y Le¾n 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 49.3 Castilla y Le¾n 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 43.4 Castilla y Le¾n 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 68.5 Castilla y Le¾n 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 48.2 Castilla y Le¾n 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 25.9 Castilla y Le¾n 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 19.4 Castilla y Le¾n 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 46.4 Castilla y Le¾n 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 24.9 Castilla y Le¾n 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 2.1 Castilla y Le¾n 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 2.7 Castilla y Le¾n 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 1.4 Castilla y Le¾n 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 2.0 Castilla y Le¾n 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 75.3 Castilla y Le¾n 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 68.3 Castilla y Le¾n 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 85.8 Castilla y Le¾n 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 77.3 Castilla y Le¾n 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 92.0 Castilla y Le¾n 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 96.3 Castilla y Le¾n 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 85.8 Castilla y Le¾n 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 91.2 Castilla y Le¾n 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 35.9 Castilla y Le¾n 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 40.7 Castilla y Le¾n 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 51.8 Castilla y Le¾n 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 28.8 Castilla y Le¾n 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 14.9 Castilla y Le¾n 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 15.9 Castilla y Le¾n 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 23.6 Castilla y Le¾n 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 11.9 Castilla y Le¾n 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 4.6 Castilla y Le¾n 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 2.5 Castilla y Le¾n 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 1.4 Castilla y Le¾n 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 6.7 Castilla y Le¾n 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 78.8 Castilla y Le¾n 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 73.8 Castilla y Le¾n 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 86.2 Castilla y Le¾n 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 80.3 Castilla y Le¾n 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 95.6 Castilla y Le¾n 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 97.6 Castilla y Le¾n 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 99.1 Castilla y Le¾n 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 93.4 Castilla y Le¾n 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 21.0 Castilla y Le¾n 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 23.2 Castilla y Le¾n 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 22.0 Castilla y Le¾n 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 19.4 Castilla y Le¾n 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 10.2 Castilla y Le¾n 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 8.4 Castilla y Le¾n 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 11.5 Castilla y Le¾n 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 10.9 Castilla y Le¾n 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 4.8 Castilla y Le¾n 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 2.3 Castilla y Le¾n 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 7.8 Castilla y Le¾n 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 5.4 Castilla y Le¾n 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 67.0 Castilla y Le¾n 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 62.2 Castilla y Le¾n 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 79.5 Castilla y Le¾n 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 67.2 Castilla y Le¾n 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 89.4 Castilla y Le¾n 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 91.8 Castilla y Le¾n 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 88.6 Castilla y Le¾n 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 88.3 Castilla y Le¾n 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 17.0 Castilla y Le¾n 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 16.0 Castilla y Le¾n 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 12.6 Castilla y Le¾n 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 18.9 Castilla y Le¾n 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 6.4 Castilla y Le¾n 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 2.6 Castilla y Le¾n 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 6.1 Castilla y Le¾n 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 8.7 Castilla y Le¾n 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 7.9 Castilla y Le¾n 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 6.6 Castilla y Le¾n 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 9.1 Castilla y Le¾n 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 8.4 Castilla y Le¾n 13 % of companies with an Internet connection and a website (3) Total Companies 72.2 Castilla y Le¾n 13 % of companies with an Internet connection and a website (3) Industria 83.4 Castilla y Le¾n 13 % of companies with an Internet connection and a website (3) Construction 66.5 Castilla y Le¾n 13 % of companies with an Internet connection and a website (3) Servicios 66.3 Castilla y Le¾n 14.1 Services available on the website: Appearance of the company (4) Total Companies 90.5 Castilla y Le¾n 14.1 Services available on the website: Appearance of the company (4) Industria 92.8 Castilla y Le¾n 14.1 Services available on the website: Appearance of the company (4) Construction 88.0 Castilla y Le¾n 14.1 Services available on the website: Appearance of the company (4) Servicios 89.2 Castilla y Le¾n 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 16.2 Castilla y Le¾n 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 10.4 Castilla y Le¾n 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 1.8 Castilla y Le¾n 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 24.5 Castilla y Le¾n 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 54.3 Castilla y Le¾n 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 60.6 Castilla y Le¾n 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 21.6 Castilla y Le¾n 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 57.1 Castilla y Le¾n 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 8.1 Castilla y Le¾n 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 4.8 Castilla y Le¾n 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 3.4 Castilla y Le¾n 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 11.9 Castilla y Le¾n 14.5 Services available on the website: Online tracking of orders (4) Total Companies 12.2 Castilla y Le¾n 14.5 Services available on the website: Online tracking of orders (4) Industria 8.6 Castilla y Le¾n 14.5 Services available on the website: Online tracking of orders (4) Construction 0.0 Castilla y Le¾n 14.5 Services available on the website: Online tracking of orders (4) Servicios 18.1 Castilla y Le¾n 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 10.3 Castilla y Le¾n 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 12.5 Castilla y Le¾n 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 18.1 Castilla y Le¾n 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 6.5 Castilla y Le¾n 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 30.7 Castilla y Le¾n 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 20.2 Castilla y Le¾n 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 23.4 Castilla y Le¾n 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 41.1 Castilla y Le¾n 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 63.3 Castilla y Le¾n 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 57.7 Castilla y Le¾n 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 55.6 Castilla y Le¾n 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 69.8 Castilla y Le¾n 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 16.9 Castilla y Le¾n 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 8.1 Castilla y Le¾n 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 25.0 Castilla y Le¾n 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 22.1 Castilla y Le¾n 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 26.6 Castilla y Le¾n 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 22.5 Castilla y Le¾n 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 32.6 Castilla y Le¾n 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 28.5 Castilla y Le¾n 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 71.6 Castilla y Le¾n 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 76.9 Castilla y Le¾n 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 77.5 Castilla y Le¾n 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 66.8 Castilla y Le¾n 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 19.0 Castilla y Le¾n 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 18.7 Castilla y Le¾n 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 12.4 Castilla y Le¾n 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 21.1 Castilla y Le¾n 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 98.4 Castilla y Le¾n 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 97.4 Castilla y Le¾n 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Castilla y Le¾n 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 98.7 Castilla y Le¾n 17 Social Media: % of companies that used Social Media: Total Companies 32.2 Castilla y Le¾n 17 Social Media: % of companies that used Social Media: Industria 23.8 Castilla y Le¾n 17 Social Media: % of companies that used Social Media: Construction 28.3 Castilla y Le¾n 17 Social Media: % of companies that used Social Media: Servicios 38.5 Castilla y Le¾n 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 91.6 Castilla y Le¾n 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 86.4 Castilla y Le¾n 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 82.5 Castilla y Le¾n 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 95.4 Castilla y Le¾n 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 34.6 Castilla y Le¾n 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 22.6 Castilla y Le¾n 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 34.2 Castilla y Le¾n 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 39.6 Castilla y Le¾n 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 33.4 Castilla y Le¾n 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 38.9 Castilla y Le¾n 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 68.4 Castilla y Le¾n 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 24.9 Castilla y Le¾n 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 8.4 Castilla y Le¾n 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 9.1 Castilla y Le¾n 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 16.7 Castilla y Le¾n 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 6.7 Castilla y Le¾n 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 66.6 Castilla y Le¾n 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 56.2 Castilla y Le¾n 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 76.7 Castilla y Le¾n 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 68.9 Castilla y Le¾n 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 60.0 Castilla y Le¾n 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 48.9 Castilla y Le¾n 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 55.7 Castilla y Le¾n 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 65.2 Castilla y Le¾n 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 29.2 Castilla y Le¾n 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 12.3 Castilla y Le¾n 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 39.1 Castilla y Le¾n 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 34.3 Castilla y Le¾n 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 31.9 Castilla y Le¾n 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 18.1 Castilla y Le¾n 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 73.8 Castilla y Le¾n 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 30.0 Castilla y Le¾n 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 17.9 Castilla y Le¾n 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 12.5 Castilla y Le¾n 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 33.9 Castilla y Le¾n 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 17.3 Castilla y Le¾n 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 26.0 Castilla y Le¾n 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 17.9 Castilla y Le¾n 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 37.6 Castilla y Le¾n 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 27.2 Castilla y Le¾n 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 40.4 Castilla y Le¾n 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 26.0 Castilla y Le¾n 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 21.5 Castilla y Le¾n 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 49.6 Castilla y Le¾n 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 47.9 Castilla y Le¾n 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 63.9 Castilla y Le¾n 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 71.8 Castilla y Le¾n 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 37.2 Castilla y Le¾n 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 6.3 Castilla y Le¾n 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 1.8 Castilla y Le¾n 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 6.7 Castilla y Le¾n 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 8.0 Castilla y Le¾n 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 7.9 Castilla y Le¾n 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 7.4 Castilla y Le¾n 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 0.6 Castilla y Le¾n 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 10.0 Castilla y Le¾n 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 60.8 Castilla y Le¾n 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 43.8 Castilla y Le¾n 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 37.5 Castilla y Le¾n 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 69.5 Castilla y Le¾n 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 11.7 Castilla y Le¾n 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 7.3 Castilla y Le¾n 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 37.5 Castilla y Le¾n 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 13.5 Castilla y Le¾n 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 63.0 Castilla y Le¾n 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 50.7 Castilla y Le¾n 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 100.0 Castilla y Le¾n 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 68.5 Castilla y Le¾n 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 74.9 Castilla y Le¾n 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 76.1 Castilla y Le¾n 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 100.0 Castilla y Le¾n 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 73.9 Castilla y Le¾n 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 22.8 Castilla y Le¾n 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 18.2 Castilla y Le¾n 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 0.0 Castilla y Le¾n 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 25.4 Castilla y Le¾n 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 23.7 Castilla y Le¾n 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 10.7 Castilla y Le¾n 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 0.0 Castilla y Le¾n 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 30.4 Castilla y Le¾n 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 13.6 Castilla y Le¾n 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 10.7 Castilla y Le¾n 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 0.0 Castilla y Le¾n 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 15.2 Castilla y Le¾n 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 54.7 Castilla y Le¾n 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 28.0 Castilla y Le¾n 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 75.0 Castilla y Le¾n 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 67.3 Castilla y Le¾n 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 40.9 Castilla y Le¾n 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 34.7 Castilla y Le¾n 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 62.5 Castilla y Le¾n 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 43.5 Castilla y Le¾n 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 30.1 Castilla y Le¾n 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 15.6 Castilla y Le¾n 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 37.5 Castilla y Le¾n 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 37.1 Castilla y Le¾n 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 17.0 Castilla y Le¾n 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 6.8 Castilla y Le¾n 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 0.0 Castilla y Le¾n 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 22.3 Castilla y Le¾n 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 19.1 Castilla y Le¾n 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 5.8 Castilla y Le¾n 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 0.0 Castilla y Le¾n 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 25.9 Castilla y Le¾n 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 12.3 Castilla y Le¾n 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 9.7 Castilla y Le¾n 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 37.5 Castilla y Le¾n 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 13.2 Castilla y Le¾n 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 27.8 Castilla y Le¾n 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 17.7 Castilla y Le¾n 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 62.5 Castilla y Le¾n 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 32.2 Castilla y Le¾n 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 29.2 Castilla y Le¾n 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 13.2 Castilla y Le¾n 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 75.0 Castilla y Le¾n 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 36.2 Castilla y Le¾n 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 37.3 Castilla y Le¾n 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 50.8 Castilla y Le¾n 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 25.0 Castilla y Le¾n 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 30.9 Castilla y Le¾n 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 28.0 Castilla y Le¾n 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 42.5 Castilla y Le¾n 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 25.0 Castilla y Le¾n 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 20.9 Castilla y Le¾n 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 9.5 Castilla y Le¾n 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 6.3 Castilla y Le¾n 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 0.0 Castilla y Le¾n 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 11.3 Castilla y Le¾n 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 65.7 Castilla y Le¾n 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 57.4 Castilla y Le¾n 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 62.5 Castilla y Le¾n 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 69.8 Castilla y Le¾n 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 11.2 Castilla y Le¾n 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 19.1 Castilla y Le¾n 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 37.5 Castilla y Le¾n 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 7.0 Castilla y Le¾n 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 16.8 Castilla y Le¾n 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 23.3 Castilla y Le¾n 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 62.5 Castilla y Le¾n 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 13.0 Castilla y Le¾n 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 63.5 Castilla y Le¾n 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 45.8 Castilla y Le¾n 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 0.0 Castilla y Le¾n 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 73.1 Castilla y Le¾n 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 3.3 Castilla y Le¾n 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 5.1 Castilla y Le¾n 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 37.5 Castilla y Le¾n 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 2.0 Castilla y Le¾n 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 15.4 Castilla y Le¾n 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 12.7 Castilla y Le¾n 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 25.0 Castilla y Le¾n 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 16.5 Castilla y Le¾n 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 58.4 Castilla y Le¾n 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 44.4 Castilla y Le¾n 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 37.5 Castilla y Le¾n 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 65.6 Castilla y Le¾n 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 11.3 Castilla y Le¾n 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 17.0 Castilla y Le¾n 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 37.5 Castilla y Le¾n 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 8.2 Castilla y Le¾n 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 34.2 Castilla y Le¾n 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 33.6 Castilla y Le¾n 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 38.1 Castilla y Le¾n 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 33.5 Castilla y Le¾n 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 38.9 Castilla y Le¾n 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 39.4 Castilla y Le¾n 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 43.9 Castilla y Le¾n 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 37.2 Castilla y Le¾n 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 36.8 Castilla y Le¾n 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 37.8 Castilla y Le¾n 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 32.5 Castilla y Le¾n 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 37.2 Castilla y Le¾n 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 31.2 Castilla y Le¾n 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 28.0 Castilla y Le¾n 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 32.4 Castilla y Le¾n 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 33.1 Castilla y Le¾n 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 57.6 Castilla y Le¾n 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 52.5 Castilla y Le¾n 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 51.9 Castilla y Le¾n 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 62.6 Castilla y Le¾n 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 53.1 Castilla y Le¾n 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 50.7 Castilla y Le¾n 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 53.3 Castilla y Le¾n 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 54.7 Castilla y Le¾n 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 32.1 Castilla y Le¾n 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 37.7 Castilla y Le¾n 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 20.9 Castilla y Le¾n 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 31.2 Castilla y Le¾n 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 32.6 Castilla y Le¾n 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 26.7 Castilla y Le¾n 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 14.8 Castilla y Le¾n 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 41.0 Castilla y Le¾n 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 31.8 Castilla y Le¾n 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 26.3 Castilla y Le¾n 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 14.8 Castilla y Le¾n 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 39.7 Castilla y Le¾n 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 24.7 Castilla y Le¾n 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 18.0 Castilla y Le¾n 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 12.7 Castilla y Le¾n 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 32.2 Castilla y Le¾n 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 40.4 Castilla y Le¾n 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 42.6 Castilla y Le¾n 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 42.7 Castilla y Le¾n 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 38.3 Castilla y Le¾n 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 44.6 Castilla y Le¾n 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 46.6 Castilla y Le¾n 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 47.5 Castilla y Le¾n 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 42.7 Castilla y Le¾n 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 22.4 Castilla y Le¾n 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 21.2 Castilla y Le¾n 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 17.9 Castilla y Le¾n 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 24.3 Castilla y Le¾n 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 80.1 Castilla y Le¾n 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 66.4 Castilla y Le¾n 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 83.0 Castilla y Le¾n 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 87.5 Castilla y Le¾n 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 59.6 Castilla y Le¾n 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 75.3 Castilla y Le¾n 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 44.0 Castilla y Le¾n 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 53.4 Castilla y Le¾n 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 5.7 Castilla y Le¾n 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 9.5 Castilla y Le¾n 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 5.6 Castilla y Le¾n 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 3.3 Castilla y Le¾n 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 6.9 Castilla y Le¾n 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 8.2 Castilla y Le¾n 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 4.5 Castilla y Le¾n 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 6.6 Castilla y Le¾n 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 4.4 Castilla y Le¾n 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 5.8 Castilla y Le¾n 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 4.8 Castilla y Le¾n 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 3.3 Castilla y Le¾n 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 20.0 Castilla y Le¾n 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 27.7 Castilla y Le¾n 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 0.9 Castilla y Le¾n 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 18.5 Castilla y Le¾n 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 4.4 Castilla y Le¾n 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 9.0 Castilla y Le¾n 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Castilla y Le¾n 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 2.1 Castilla y Le¾n 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 62.1 Castilla y Le¾n 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 59.9 Castilla y Le¾n 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 64.0 Castilla y Le¾n 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 63.2 Castilla y Le¾n 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 94.9 Castilla y Le¾n 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 92.4 Castilla y Le¾n 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 100.0 Castilla y Le¾n 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 95.7 Castilla y Le¾n 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 29.7 Castilla y Le¾n 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 27.3 Castilla y Le¾n 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 35.1 Castilla y Le¾n 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 30.3 Castilla y Le¾n 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 17.8 Castilla y Le¾n 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 23.4 Castilla y Le¾n 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 13.4 Castilla y Le¾n 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 15.3 Castilla y Le¾n 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 0.6 Castilla y Le¾n 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 0.8 Castilla y Le¾n 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Castilla y Le¾n 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 0.6 Castilla y Le¾n 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 61.0 Castilla y Le¾n 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 66.2 Castilla y Le¾n 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 50.2 Castilla y Le¾n 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 60.3 Castilla y Le¾n 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 16,669.7 Castilla y Le¾n 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 7,545.1 Castilla y Le¾n 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 515.1 Castilla y Le¾n 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 8,609.4 Castilla y Le¾n 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 19,761.0 Castilla y Le¾n 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 8,629.7 Castilla y Le¾n 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 663.4 Castilla y Le¾n 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 10,467.9 Castilla y Le¾n 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 41,493.2 Castilla y Le¾n 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 14,180.5 Castilla y Le¾n 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 497.5 Castilla y Le¾n 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 26,815.1 Castilla y Le¾n 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 8,103.8 Castilla y Le¾n 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 2,759.6 Castilla y Le¾n 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 383.5 Castilla y Le¾n 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 4,960.8 Castilla-La Mancha 1.1 % of companies that had computers Total Companies 99.1 Castilla-La Mancha 1.1 % of companies that had computers Industria 97.8 Castilla-La Mancha 1.1 % of companies that had computers Construction 100.0 Castilla-La Mancha 1.1 % of companies that had computers Servicios 99.9 Castilla-La Mancha 1.2 % of companies that had a Local Area Network (LAN) Total Companies 86.2 Castilla-La Mancha 1.2 % of companies that had a Local Area Network (LAN) Industria 81.5 Castilla-La Mancha 1.2 % of companies that had a Local Area Network (LAN) Construction 87.3 Castilla-La Mancha 1.2 % of companies that had a Local Area Network (LAN) Servicios 89.6 Castilla-La Mancha 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 53.7 Castilla-La Mancha 1.3 % of companies that had a 'wireless' Local Area Network Industria 52.5 Castilla-La Mancha 1.3 % of companies that had a 'wireless' Local Area Network Construction 59.5 Castilla-La Mancha 1.3 % of companies that had a 'wireless' Local Area Network Servicios 52.8 Castilla-La Mancha 1.4 % of companies that had an Internet connection Total Companies 96.7 Castilla-La Mancha 1.4 % of companies that had an Internet connection Industria 96.3 Castilla-La Mancha 1.4 % of companies that had an Internet connection Construction 92.5 Castilla-La Mancha 1.4 % of companies that had an Internet connection Servicios 98.5 Castilla-La Mancha 1.5 % of companies that had Mobile telephones Total Companies 96.8 Castilla-La Mancha 1.5 % of companies that had Mobile telephones Industria 93.1 Castilla-La Mancha 1.5 % of companies that had Mobile telephones Construction 99.2 Castilla-La Mancha 1.5 % of companies that had Mobile telephones Servicios 98.9 Castilla-La Mancha 2.1 % of personnel that uses computers at least once a week Total Companies 44.1 Castilla-La Mancha 2.1 % of personnel that uses computers at least once a week Industria 38.1 Castilla-La Mancha 2.1 % of personnel that uses computers at least once a week Construction 34.1 Castilla-La Mancha 2.1 % of personnel that uses computers at least once a week Servicios 52.8 Castilla-La Mancha 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 36.8 Castilla-La Mancha 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 29.9 Castilla-La Mancha 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 30.6 Castilla-La Mancha 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 45.3 Castilla-La Mancha 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 11.3 Castilla-La Mancha 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 7.9 Castilla-La Mancha 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 13.5 Castilla-La Mancha 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 14.1 Castilla-La Mancha 3 % of companies that used some type of open source software Total Companies 83.5 Castilla-La Mancha 3 % of companies that used some type of open source software Industria 76.5 Castilla-La Mancha 3 % of companies that used some type of open source software Construction 87.1 Castilla-La Mancha 3 % of companies that used some type of open source software Servicios 88.0 Castilla-La Mancha 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 38.3 Castilla-La Mancha 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 33.8 Castilla-La Mancha 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 53.9 Castilla-La Mancha 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 36.8 Castilla-La Mancha 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 79.4 Castilla-La Mancha 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 75.1 Castilla-La Mancha 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 84.0 Castilla-La Mancha 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 81.4 Castilla-La Mancha 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 60.8 Castilla-La Mancha 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 57.0 Castilla-La Mancha 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 66.9 Castilla-La Mancha 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 61.8 Castilla-La Mancha 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 24.5 Castilla-La Mancha 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 23.0 Castilla-La Mancha 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 24.6 Castilla-La Mancha 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 25.6 Castilla-La Mancha 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 17.3 Castilla-La Mancha 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 19.4 Castilla-La Mancha 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 12.3 Castilla-La Mancha 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 17.3 Castilla-La Mancha 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 33.7 Castilla-La Mancha 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 29.2 Castilla-La Mancha 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 37.7 Castilla-La Mancha 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 35.9 Castilla-La Mancha 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 8.5 Castilla-La Mancha 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 11.3 Castilla-La Mancha 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 8.8 Castilla-La Mancha 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 6.2 Castilla-La Mancha 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 8.6 Castilla-La Mancha 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 11.4 Castilla-La Mancha 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 12.9 Castilla-La Mancha 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 5.0 Castilla-La Mancha 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 5.4 Castilla-La Mancha 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 8.0 Castilla-La Mancha 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 10.5 Castilla-La Mancha 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 1.6 Castilla-La Mancha 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 4.1 Castilla-La Mancha 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 4.9 Castilla-La Mancha 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 9.9 Castilla-La Mancha 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 1.5 Castilla-La Mancha 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 6.9 Castilla-La Mancha 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 10.3 Castilla-La Mancha 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 8.8 Castilla-La Mancha 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 3.5 Castilla-La Mancha 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 1.8 Castilla-La Mancha 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 3.1 Castilla-La Mancha 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.0 Castilla-La Mancha 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 1.2 Castilla-La Mancha 5.1 ICT experts: % of companies that hired ICT experts Total Companies 14.9 Castilla-La Mancha 5.1 ICT experts: % of companies that hired ICT experts Industria 11.6 Castilla-La Mancha 5.1 ICT experts: % of companies that hired ICT experts Construction 20.5 Castilla-La Mancha 5.1 ICT experts: % of companies that hired ICT experts Servicios 15.6 Castilla-La Mancha 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 17.6 Castilla-La Mancha 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 16.3 Castilla-La Mancha 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 18.1 Castilla-La Mancha 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 18.6 Castilla-La Mancha 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 45.9 Castilla-La Mancha 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 49.9 Castilla-La Mancha 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 38.6 Castilla-La Mancha 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 45.4 Castilla-La Mancha 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 84.4 Castilla-La Mancha 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 94.2 Castilla-La Mancha 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 63.9 Castilla-La Mancha 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 84.1 Castilla-La Mancha 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 7.2 Castilla-La Mancha 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 6.8 Castilla-La Mancha 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 5.0 Castilla-La Mancha 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 8.2 Castilla-La Mancha 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.5 Castilla-La Mancha 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.2 Castilla-La Mancha 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Castilla-La Mancha 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 0.8 Castilla-La Mancha 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 Castilla-La Mancha 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Castilla-La Mancha 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Castilla-La Mancha 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Castilla-La Mancha 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 98.4 Castilla-La Mancha 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 100.0 Castilla-La Mancha 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 91.5 Castilla-La Mancha 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 99.4 Castilla-La Mancha 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 95.0 Castilla-La Mancha 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 97.3 Castilla-La Mancha 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 88.5 Castilla-La Mancha 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 95.1 Castilla-La Mancha 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 13.9 Castilla-La Mancha 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 15.3 Castilla-La Mancha 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 10.7 Castilla-La Mancha 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 13.7 Castilla-La Mancha 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 2.7 Castilla-La Mancha 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 4.1 Castilla-La Mancha 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 0.7 Castilla-La Mancha 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 2.3 Castilla-La Mancha 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 76.8 Castilla-La Mancha 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 67.0 Castilla-La Mancha 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 87.4 Castilla-La Mancha 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 81.2 Castilla-La Mancha 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 55.1 Castilla-La Mancha 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 51.5 Castilla-La Mancha 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 57.3 Castilla-La Mancha 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 57.2 Castilla-La Mancha 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 71.2 Castilla-La Mancha 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 63.1 Castilla-La Mancha 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 84.0 Castilla-La Mancha 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 73.5 Castilla-La Mancha 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 24.7 Castilla-La Mancha 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 20.4 Castilla-La Mancha 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 23.6 Castilla-La Mancha 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 28.5 Castilla-La Mancha 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 1.9 Castilla-La Mancha 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 4.1 Castilla-La Mancha 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 Castilla-La Mancha 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.8 Castilla-La Mancha 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 49.8 Castilla-La Mancha 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 54.7 Castilla-La Mancha 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 41.8 Castilla-La Mancha 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 48.4 Castilla-La Mancha 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 30.9 Castilla-La Mancha 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 30.2 Castilla-La Mancha 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 21.7 Castilla-La Mancha 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 34.2 Castilla-La Mancha 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 11.3 Castilla-La Mancha 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 8.4 Castilla-La Mancha 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 13.8 Castilla-La Mancha 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 12.7 Castilla-La Mancha 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 4.7 Castilla-La Mancha 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 2.7 Castilla-La Mancha 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 14.2 Castilla-La Mancha 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 3.2 Castilla-La Mancha 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 51.3 Castilla-La Mancha 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 42.1 Castilla-La Mancha 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 64.7 Castilla-La Mancha 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 54.4 Castilla-La Mancha 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 34.3 Castilla-La Mancha 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 28.3 Castilla-La Mancha 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 40.3 Castilla-La Mancha 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 37.1 Castilla-La Mancha 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 44.6 Castilla-La Mancha 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 37.4 Castilla-La Mancha 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 55.4 Castilla-La Mancha 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 46.9 Castilla-La Mancha 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 98.3 Castilla-La Mancha 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 96.9 Castilla-La Mancha 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 99.8 Castilla-La Mancha 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 99.0 Castilla-La Mancha 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 90.8 Castilla-La Mancha 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 92.0 Castilla-La Mancha 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 87.6 Castilla-La Mancha 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 90.9 Castilla-La Mancha 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 47.8 Castilla-La Mancha 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 44.4 Castilla-La Mancha 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 53.2 Castilla-La Mancha 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 48.8 Castilla-La Mancha 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 58.5 Castilla-La Mancha 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 45.2 Castilla-La Mancha 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 62.3 Castilla-La Mancha 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 67.7 Castilla-La Mancha 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 57.7 Castilla-La Mancha 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 52.0 Castilla-La Mancha 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 55.1 Castilla-La Mancha 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 63.0 Castilla-La Mancha 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 94.8 Castilla-La Mancha 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 90.5 Castilla-La Mancha 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 97.9 Castilla-La Mancha 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 97.2 Castilla-La Mancha 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 55.3 Castilla-La Mancha 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 49.8 Castilla-La Mancha 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 52.2 Castilla-La Mancha 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 60.9 Castilla-La Mancha 11 % of companies that paid for advertising on the Internet Total Companies 30.4 Castilla-La Mancha 11 % of companies that paid for advertising on the Internet Industria 28.4 Castilla-La Mancha 11 % of companies that paid for advertising on the Internet Construction 35.3 Castilla-La Mancha 11 % of companies that paid for advertising on the Internet Servicios 30.4 Castilla-La Mancha 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 89.3 Castilla-La Mancha 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 90.2 Castilla-La Mancha 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 95.0 Castilla-La Mancha 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 86.9 Castilla-La Mancha 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 78.9 Castilla-La Mancha 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 74.2 Castilla-La Mancha 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 86.2 Castilla-La Mancha 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 80.4 Castilla-La Mancha 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 94.4 Castilla-La Mancha 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 95.5 Castilla-La Mancha 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 89.3 Castilla-La Mancha 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 95.2 Castilla-La Mancha 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 56.5 Castilla-La Mancha 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 58.6 Castilla-La Mancha 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 69.5 Castilla-La Mancha 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 50.6 Castilla-La Mancha 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 27.4 Castilla-La Mancha 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 18.0 Castilla-La Mancha 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 41.2 Castilla-La Mancha 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 29.5 Castilla-La Mancha 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 1.8 Castilla-La Mancha 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 1.8 Castilla-La Mancha 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 0.8 Castilla-La Mancha 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 2.1 Castilla-La Mancha 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 79.2 Castilla-La Mancha 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 81.6 Castilla-La Mancha 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 68.4 Castilla-La Mancha 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 80.5 Castilla-La Mancha 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 91.5 Castilla-La Mancha 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 93.3 Castilla-La Mancha 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 84.5 Castilla-La Mancha 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 91.9 Castilla-La Mancha 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 53.2 Castilla-La Mancha 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 52.2 Castilla-La Mancha 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 60.8 Castilla-La Mancha 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 51.9 Castilla-La Mancha 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 19.3 Castilla-La Mancha 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 12.3 Castilla-La Mancha 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 37.5 Castilla-La Mancha 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 20.0 Castilla-La Mancha 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 1.7 Castilla-La Mancha 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 2.5 Castilla-La Mancha 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 0.0 Castilla-La Mancha 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 1.5 Castilla-La Mancha 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 72.1 Castilla-La Mancha 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 72.6 Castilla-La Mancha 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 72.7 Castilla-La Mancha 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 71.6 Castilla-La Mancha 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 93.9 Castilla-La Mancha 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 95.2 Castilla-La Mancha 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 85.4 Castilla-La Mancha 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 95.6 Castilla-La Mancha 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 44.9 Castilla-La Mancha 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 47.3 Castilla-La Mancha 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 62.6 Castilla-La Mancha 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 37.4 Castilla-La Mancha 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 14.5 Castilla-La Mancha 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 8.6 Castilla-La Mancha 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 30.3 Castilla-La Mancha 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 14.2 Castilla-La Mancha 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 1.2 Castilla-La Mancha 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 1.6 Castilla-La Mancha 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 0.0 Castilla-La Mancha 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 1.2 Castilla-La Mancha 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 78.0 Castilla-La Mancha 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 78.2 Castilla-La Mancha 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 74.9 Castilla-La Mancha 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 78.8 Castilla-La Mancha 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 96.8 Castilla-La Mancha 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 99.1 Castilla-La Mancha 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 92.4 Castilla-La Mancha 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 96.4 Castilla-La Mancha 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 31.5 Castilla-La Mancha 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 30.0 Castilla-La Mancha 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 48.4 Castilla-La Mancha 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 27.7 Castilla-La Mancha 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 11.6 Castilla-La Mancha 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 5.7 Castilla-La Mancha 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 25.3 Castilla-La Mancha 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 12.1 Castilla-La Mancha 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 2.1 Castilla-La Mancha 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 0.6 Castilla-La Mancha 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.9 Castilla-La Mancha 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 3.6 Castilla-La Mancha 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 61.5 Castilla-La Mancha 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 57.3 Castilla-La Mancha 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 53.6 Castilla-La Mancha 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 67.3 Castilla-La Mancha 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 95.5 Castilla-La Mancha 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 99.4 Castilla-La Mancha 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 98.8 Castilla-La Mancha 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 92.1 Castilla-La Mancha 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 28.4 Castilla-La Mancha 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 26.5 Castilla-La Mancha 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 50.2 Castilla-La Mancha 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 24.3 Castilla-La Mancha 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 8.2 Castilla-La Mancha 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 3.6 Castilla-La Mancha 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 27.6 Castilla-La Mancha 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 6.5 Castilla-La Mancha 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 3.9 Castilla-La Mancha 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 0.5 Castilla-La Mancha 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 1.2 Castilla-La Mancha 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 6.8 Castilla-La Mancha 13 % of companies with an Internet connection and a website (3) Total Companies 68.3 Castilla-La Mancha 13 % of companies with an Internet connection and a website (3) Industria 73.8 Castilla-La Mancha 13 % of companies with an Internet connection and a website (3) Construction 57.4 Castilla-La Mancha 13 % of companies with an Internet connection and a website (3) Servicios 67.3 Castilla-La Mancha 14.1 Services available on the website: Appearance of the company (4) Total Companies 88.5 Castilla-La Mancha 14.1 Services available on the website: Appearance of the company (4) Industria 89.9 Castilla-La Mancha 14.1 Services available on the website: Appearance of the company (4) Construction 92.7 Castilla-La Mancha 14.1 Services available on the website: Appearance of the company (4) Servicios 86.1 Castilla-La Mancha 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 17.0 Castilla-La Mancha 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 8.6 Castilla-La Mancha 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 0.0 Castilla-La Mancha 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 28.7 Castilla-La Mancha 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 52.5 Castilla-La Mancha 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 55.6 Castilla-La Mancha 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 24.8 Castilla-La Mancha 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 57.1 Castilla-La Mancha 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 9.3 Castilla-La Mancha 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 7.6 Castilla-La Mancha 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 0.0 Castilla-La Mancha 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 13.3 Castilla-La Mancha 14.5 Services available on the website: Online tracking of orders (4) Total Companies 15.5 Castilla-La Mancha 14.5 Services available on the website: Online tracking of orders (4) Industria 10.0 Castilla-La Mancha 14.5 Services available on the website: Online tracking of orders (4) Construction 0.0 Castilla-La Mancha 14.5 Services available on the website: Online tracking of orders (4) Servicios 24.4 Castilla-La Mancha 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 12.4 Castilla-La Mancha 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 11.6 Castilla-La Mancha 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 0.0 Castilla-La Mancha 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 16.4 Castilla-La Mancha 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 31.3 Castilla-La Mancha 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 21.5 Castilla-La Mancha 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 30.2 Castilla-La Mancha 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 40.0 Castilla-La Mancha 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 62.7 Castilla-La Mancha 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 55.6 Castilla-La Mancha 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 62.7 Castilla-La Mancha 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 68.9 Castilla-La Mancha 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 16.3 Castilla-La Mancha 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 12.3 Castilla-La Mancha 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 18.7 Castilla-La Mancha 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 19.1 Castilla-La Mancha 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 26.2 Castilla-La Mancha 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 27.3 Castilla-La Mancha 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 8.5 Castilla-La Mancha 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 29.9 Castilla-La Mancha 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 72.8 Castilla-La Mancha 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 74.4 Castilla-La Mancha 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 63.7 Castilla-La Mancha 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 74.4 Castilla-La Mancha 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 14.5 Castilla-La Mancha 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 7.4 Castilla-La Mancha 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 18.9 Castilla-La Mancha 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 18.9 Castilla-La Mancha 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 99.1 Castilla-La Mancha 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 99.9 Castilla-La Mancha 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Castilla-La Mancha 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 98.2 Castilla-La Mancha 17 Social Media: % of companies that used Social Media: Total Companies 32.3 Castilla-La Mancha 17 Social Media: % of companies that used Social Media: Industria 28.8 Castilla-La Mancha 17 Social Media: % of companies that used Social Media: Construction 24.8 Castilla-La Mancha 17 Social Media: % of companies that used Social Media: Servicios 37.5 Castilla-La Mancha 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 89.8 Castilla-La Mancha 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 89.0 Castilla-La Mancha 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 97.4 Castilla-La Mancha 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 88.7 Castilla-La Mancha 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 30.4 Castilla-La Mancha 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 44.4 Castilla-La Mancha 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 8.8 Castilla-La Mancha 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 26.3 Castilla-La Mancha 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 39.7 Castilla-La Mancha 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 43.7 Castilla-La Mancha 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 26.2 Castilla-La Mancha 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 40.1 Castilla-La Mancha 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 8.9 Castilla-La Mancha 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 9.0 Castilla-La Mancha 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 2.6 Castilla-La Mancha 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 10.1 Castilla-La Mancha 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 63.7 Castilla-La Mancha 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 65.7 Castilla-La Mancha 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 29.2 Castilla-La Mancha 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 69.5 Castilla-La Mancha 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 56.5 Castilla-La Mancha 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 67.6 Castilla-La Mancha 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 21.1 Castilla-La Mancha 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 57.1 Castilla-La Mancha 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 33.2 Castilla-La Mancha 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 34.9 Castilla-La Mancha 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 13.9 Castilla-La Mancha 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 36.2 Castilla-La Mancha 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 35.1 Castilla-La Mancha 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 30.9 Castilla-La Mancha 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 34.3 Castilla-La Mancha 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 37.8 Castilla-La Mancha 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 17.0 Castilla-La Mancha 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 20.7 Castilla-La Mancha 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 0.0 Castilla-La Mancha 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 18.2 Castilla-La Mancha 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 29.3 Castilla-La Mancha 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 31.6 Castilla-La Mancha 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 1.5 Castilla-La Mancha 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 33.6 Castilla-La Mancha 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 36.0 Castilla-La Mancha 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 33.7 Castilla-La Mancha 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 1.5 Castilla-La Mancha 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 44.6 Castilla-La Mancha 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 43.6 Castilla-La Mancha 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 42.0 Castilla-La Mancha 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 63.1 Castilla-La Mancha 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 40.6 Castilla-La Mancha 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 5.5 Castilla-La Mancha 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 4.4 Castilla-La Mancha 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 12.4 Castilla-La Mancha 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 4.8 Castilla-La Mancha 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 9.3 Castilla-La Mancha 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 8.2 Castilla-La Mancha 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 6.9 Castilla-La Mancha 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 10.9 Castilla-La Mancha 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 56.3 Castilla-La Mancha 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 44.8 Castilla-La Mancha 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 100.0 Castilla-La Mancha 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 54.5 Castilla-La Mancha 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 24.2 Castilla-La Mancha 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 10.8 Castilla-La Mancha 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 23.8 Castilla-La Mancha 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 32.1 Castilla-La Mancha 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 53.3 Castilla-La Mancha 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 51.3 Castilla-La Mancha 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 100.0 Castilla-La Mancha 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 45.3 Castilla-La Mancha 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 64.5 Castilla-La Mancha 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 68.3 Castilla-La Mancha 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 100.0 Castilla-La Mancha 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 55.3 Castilla-La Mancha 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 22.2 Castilla-La Mancha 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 23.0 Castilla-La Mancha 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 0.0 Castilla-La Mancha 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 26.1 Castilla-La Mancha 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 19.6 Castilla-La Mancha 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 14.6 Castilla-La Mancha 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 0.0 Castilla-La Mancha 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 26.3 Castilla-La Mancha 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 22.9 Castilla-La Mancha 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 29.1 Castilla-La Mancha 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 0.0 Castilla-La Mancha 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 23.7 Castilla-La Mancha 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 61.9 Castilla-La Mancha 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 59.0 Castilla-La Mancha 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 76.3 Castilla-La Mancha 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 60.8 Castilla-La Mancha 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 44.7 Castilla-La Mancha 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 25.1 Castilla-La Mancha 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 23.8 Castilla-La Mancha 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 60.3 Castilla-La Mancha 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 23.9 Castilla-La Mancha 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 15.5 Castilla-La Mancha 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 0.0 Castilla-La Mancha 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 33.5 Castilla-La Mancha 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 11.1 Castilla-La Mancha 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 22.8 Castilla-La Mancha 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 0.0 Castilla-La Mancha 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 6.4 Castilla-La Mancha 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 11.1 Castilla-La Mancha 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 15.8 Castilla-La Mancha 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 2.5 Castilla-La Mancha 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 9.9 Castilla-La Mancha 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 16.6 Castilla-La Mancha 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 18.9 Castilla-La Mancha 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 0.0 Castilla-La Mancha 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 18.5 Castilla-La Mancha 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 28.5 Castilla-La Mancha 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 24.4 Castilla-La Mancha 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 0.0 Castilla-La Mancha 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 36.4 Castilla-La Mancha 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 21.0 Castilla-La Mancha 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 17.5 Castilla-La Mancha 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 2.5 Castilla-La Mancha 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 26.7 Castilla-La Mancha 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 28.2 Castilla-La Mancha 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 28.6 Castilla-La Mancha 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 0.0 Castilla-La Mancha 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 33.5 Castilla-La Mancha 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 11.9 Castilla-La Mancha 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 5.6 Castilla-La Mancha 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 0.0 Castilla-La Mancha 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 17.9 Castilla-La Mancha 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 14.4 Castilla-La Mancha 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 10.0 Castilla-La Mancha 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 2.5 Castilla-La Mancha 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 19.3 Castilla-La Mancha 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 51.4 Castilla-La Mancha 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 40.0 Castilla-La Mancha 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 97.5 Castilla-La Mancha 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 49.2 Castilla-La Mancha 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 7.8 Castilla-La Mancha 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 12.9 Castilla-La Mancha 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 0.0 Castilla-La Mancha 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 6.3 Castilla-La Mancha 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 17.7 Castilla-La Mancha 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 15.4 Castilla-La Mancha 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 2.5 Castilla-La Mancha 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 22.0 Castilla-La Mancha 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 50.4 Castilla-La Mancha 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 34.7 Castilla-La Mancha 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 97.5 Castilla-La Mancha 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 50.5 Castilla-La Mancha 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 9.5 Castilla-La Mancha 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 12.9 Castilla-La Mancha 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 0.0 Castilla-La Mancha 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 9.5 Castilla-La Mancha 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 19.8 Castilla-La Mancha 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 28.0 Castilla-La Mancha 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 2.5 Castilla-La Mancha 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 18.3 Castilla-La Mancha 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 48.0 Castilla-La Mancha 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 23.0 Castilla-La Mancha 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 97.5 Castilla-La Mancha 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 53.1 Castilla-La Mancha 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 8.1 Castilla-La Mancha 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 11.9 Castilla-La Mancha 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 0.0 Castilla-La Mancha 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 7.4 Castilla-La Mancha 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 29.8 Castilla-La Mancha 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 39.2 Castilla-La Mancha 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 9.3 Castilla-La Mancha 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 28.9 Castilla-La Mancha 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 32.9 Castilla-La Mancha 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 35.4 Castilla-La Mancha 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 17.5 Castilla-La Mancha 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 35.8 Castilla-La Mancha 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 34.0 Castilla-La Mancha 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 37.6 Castilla-La Mancha 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 20.8 Castilla-La Mancha 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 35.4 Castilla-La Mancha 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 31.0 Castilla-La Mancha 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 31.1 Castilla-La Mancha 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 28.9 Castilla-La Mancha 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 31.7 Castilla-La Mancha 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 51.8 Castilla-La Mancha 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 51.6 Castilla-La Mancha 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 43.1 Castilla-La Mancha 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 54.7 Castilla-La Mancha 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 41.5 Castilla-La Mancha 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 45.6 Castilla-La Mancha 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 49.3 Castilla-La Mancha 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 35.7 Castilla-La Mancha 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 27.4 Castilla-La Mancha 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 28.3 Castilla-La Mancha 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 21.4 Castilla-La Mancha 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 28.7 Castilla-La Mancha 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 32.0 Castilla-La Mancha 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 30.7 Castilla-La Mancha 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 19.3 Castilla-La Mancha 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 37.1 Castilla-La Mancha 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 30.4 Castilla-La Mancha 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 29.5 Castilla-La Mancha 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 19.3 Castilla-La Mancha 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 34.8 Castilla-La Mancha 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 23.7 Castilla-La Mancha 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 25.1 Castilla-La Mancha 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 8.1 Castilla-La Mancha 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 27.8 Castilla-La Mancha 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 38.3 Castilla-La Mancha 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 30.4 Castilla-La Mancha 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 45.4 Castilla-La Mancha 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 42.3 Castilla-La Mancha 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 46.4 Castilla-La Mancha 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 39.7 Castilla-La Mancha 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 60.3 Castilla-La Mancha 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 47.3 Castilla-La Mancha 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 19.3 Castilla-La Mancha 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 13.2 Castilla-La Mancha 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 10.3 Castilla-La Mancha 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 27.2 Castilla-La Mancha 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 66.5 Castilla-La Mancha 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 70.8 Castilla-La Mancha 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 9.3 Castilla-La Mancha 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 72.1 Castilla-La Mancha 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 69.9 Castilla-La Mancha 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 63.8 Castilla-La Mancha 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 100.0 Castilla-La Mancha 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 68.5 Castilla-La Mancha 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 6.1 Castilla-La Mancha 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 9.1 Castilla-La Mancha 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 4.8 Castilla-La Mancha 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 4.2 Castilla-La Mancha 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 4.7 Castilla-La Mancha 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 5.7 Castilla-La Mancha 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 1.5 Castilla-La Mancha 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 4.9 Castilla-La Mancha 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 3.9 Castilla-La Mancha 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 4.2 Castilla-La Mancha 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 4.7 Castilla-La Mancha 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 3.4 Castilla-La Mancha 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 18.5 Castilla-La Mancha 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 23.4 Castilla-La Mancha 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 35.0 Castilla-La Mancha 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 10.3 Castilla-La Mancha 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 3.3 Castilla-La Mancha 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 6.3 Castilla-La Mancha 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 4.8 Castilla-La Mancha 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 0.5 Castilla-La Mancha 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 63.8 Castilla-La Mancha 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 46.5 Castilla-La Mancha 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 85.2 Castilla-La Mancha 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 71.7 Castilla-La Mancha 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 97.5 Castilla-La Mancha 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 98.4 Castilla-La Mancha 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 85.2 Castilla-La Mancha 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 100.0 Castilla-La Mancha 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 31.0 Castilla-La Mancha 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 45.4 Castilla-La Mancha 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 10.1 Castilla-La Mancha 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 25.3 Castilla-La Mancha 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 14.6 Castilla-La Mancha 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 14.4 Castilla-La Mancha 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 7.9 Castilla-La Mancha 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 17.0 Castilla-La Mancha 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 1.1 Castilla-La Mancha 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 0.1 Castilla-La Mancha 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Castilla-La Mancha 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 2.2 Castilla-La Mancha 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 56.5 Castilla-La Mancha 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 48.4 Castilla-La Mancha 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 48.3 Castilla-La Mancha 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 65.7 Castilla-La Mancha 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 12,247.7 Castilla-La Mancha 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 5,676.3 Castilla-La Mancha 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 1,591.6 Castilla-La Mancha 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 4,979.8 Castilla-La Mancha 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 17,462.0 Castilla-La Mancha 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 10,763.1 Castilla-La Mancha 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 1,067.8 Castilla-La Mancha 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 5,631.1 Castilla-La Mancha 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 14,459.9 Castilla-La Mancha 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 7,690.9 Castilla-La Mancha 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 678.6 Castilla-La Mancha 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 6,090.3 Castilla-La Mancha 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 6,689.3 Castilla-La Mancha 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 3,871.1 Castilla-La Mancha 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 278.8 Castilla-La Mancha 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 2,539.5 Catalu±a 1.1 % of companies that had computers Total Companies 99.8 Catalu±a 1.1 % of companies that had computers Industria 99.9 Catalu±a 1.1 % of companies that had computers Construction 100.0 Catalu±a 1.1 % of companies that had computers Servicios 99.7 Catalu±a 1.2 % of companies that had a Local Area Network (LAN) Total Companies 90.9 Catalu±a 1.2 % of companies that had a Local Area Network (LAN) Industria 91.1 Catalu±a 1.2 % of companies that had a Local Area Network (LAN) Construction 93.4 Catalu±a 1.2 % of companies that had a Local Area Network (LAN) Servicios 90.3 Catalu±a 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 70.3 Catalu±a 1.3 % of companies that had a 'wireless' Local Area Network Industria 70.9 Catalu±a 1.3 % of companies that had a 'wireless' Local Area Network Construction 68.1 Catalu±a 1.3 % of companies that had a 'wireless' Local Area Network Servicios 70.3 Catalu±a 1.4 % of companies that had an Internet connection Total Companies 99.0 Catalu±a 1.4 % of companies that had an Internet connection Industria 99.1 Catalu±a 1.4 % of companies that had an Internet connection Construction 100.0 Catalu±a 1.4 % of companies that had an Internet connection Servicios 98.8 Catalu±a 1.5 % of companies that had Mobile telephones Total Companies 94.7 Catalu±a 1.5 % of companies that had Mobile telephones Industria 93.2 Catalu±a 1.5 % of companies that had Mobile telephones Construction 96.3 Catalu±a 1.5 % of companies that had Mobile telephones Servicios 95.2 Catalu±a 2.1 % of personnel that uses computers at least once a week Total Companies 57.6 Catalu±a 2.1 % of personnel that uses computers at least once a week Industria 49.2 Catalu±a 2.1 % of personnel that uses computers at least once a week Construction 50.3 Catalu±a 2.1 % of personnel that uses computers at least once a week Servicios 64.0 Catalu±a 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 50.0 Catalu±a 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 40.1 Catalu±a 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 48.7 Catalu±a 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 57.0 Catalu±a 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 20.8 Catalu±a 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 18.3 Catalu±a 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 25.8 Catalu±a 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 22.1 Catalu±a 3 % of companies that used some type of open source software Total Companies 85.3 Catalu±a 3 % of companies that used some type of open source software Industria 83.0 Catalu±a 3 % of companies that used some type of open source software Construction 85.5 Catalu±a 3 % of companies that used some type of open source software Servicios 86.4 Catalu±a 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 32.2 Catalu±a 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 26.7 Catalu±a 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 34.1 Catalu±a 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 34.7 Catalu±a 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 78.7 Catalu±a 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 75.0 Catalu±a 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 80.5 Catalu±a 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 80.2 Catalu±a 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 58.0 Catalu±a 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 57.6 Catalu±a 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 65.3 Catalu±a 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 57.1 Catalu±a 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 28.5 Catalu±a 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 24.5 Catalu±a 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 23.3 Catalu±a 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 31.3 Catalu±a 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 23.2 Catalu±a 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 21.2 Catalu±a 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 12.1 Catalu±a 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 25.9 Catalu±a 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 34.6 Catalu±a 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 30.7 Catalu±a 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 36.8 Catalu±a 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 36.2 Catalu±a 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 5.6 Catalu±a 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 7.1 Catalu±a 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 8.7 Catalu±a 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 4.4 Catalu±a 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 7.1 Catalu±a 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 8.7 Catalu±a 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 6.4 Catalu±a 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 6.4 Catalu±a 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 5.3 Catalu±a 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 7.5 Catalu±a 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 3.9 Catalu±a 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 4.5 Catalu±a 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 4.7 Catalu±a 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 7.2 Catalu±a 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 2.8 Catalu±a 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 3.7 Catalu±a 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 5.7 Catalu±a 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 7.0 Catalu±a 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 8.7 Catalu±a 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 4.6 Catalu±a 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 1.8 Catalu±a 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 2.0 Catalu±a 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 1.1 Catalu±a 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 1.9 Catalu±a 5.1 ICT experts: % of companies that hired ICT experts Total Companies 33.8 Catalu±a 5.1 ICT experts: % of companies that hired ICT experts Industria 36.5 Catalu±a 5.1 ICT experts: % of companies that hired ICT experts Construction 20.3 Catalu±a 5.1 ICT experts: % of companies that hired ICT experts Servicios 34.6 Catalu±a 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 27.7 Catalu±a 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 28.5 Catalu±a 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 23.1 Catalu±a 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 28.0 Catalu±a 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 54.9 Catalu±a 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 54.2 Catalu±a 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 30.5 Catalu±a 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 58.5 Catalu±a 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 80.2 Catalu±a 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 80.6 Catalu±a 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 88.8 Catalu±a 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 78.9 Catalu±a 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 15.0 Catalu±a 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 11.4 Catalu±a 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 7.5 Catalu±a 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 17.9 Catalu±a 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 1.7 Catalu±a 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 1.2 Catalu±a 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.1 Catalu±a 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 2.3 Catalu±a 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 99.9 Catalu±a 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 99.8 Catalu±a 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Catalu±a 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 99.9 Catalu±a 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 98.4 Catalu±a 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 97.2 Catalu±a 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 100.0 Catalu±a 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 98.8 Catalu±a 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 89.9 Catalu±a 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 92.2 Catalu±a 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 93.6 Catalu±a 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 88.2 Catalu±a 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 23.4 Catalu±a 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 17.3 Catalu±a 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 14.1 Catalu±a 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 27.8 Catalu±a 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 5.8 Catalu±a 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 7.6 Catalu±a 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 2.3 Catalu±a 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 5.5 Catalu±a 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 82.4 Catalu±a 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 84.1 Catalu±a 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 89.1 Catalu±a 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 80.4 Catalu±a 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 62.0 Catalu±a 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 60.0 Catalu±a 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 58.5 Catalu±a 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 63.5 Catalu±a 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 78.5 Catalu±a 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 79.9 Catalu±a 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 84.4 Catalu±a 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 76.9 Catalu±a 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 26.5 Catalu±a 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 26.8 Catalu±a 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 35.6 Catalu±a 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 25.0 Catalu±a 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.1 Catalu±a 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 0.0 Catalu±a 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 1.1 Catalu±a 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.0 Catalu±a 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 45.1 Catalu±a 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 57.3 Catalu±a 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 50.4 Catalu±a 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 38.3 Catalu±a 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 27.9 Catalu±a 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 26.5 Catalu±a 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 32.4 Catalu±a 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 27.8 Catalu±a 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 13.0 Catalu±a 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 6.0 Catalu±a 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 9.2 Catalu±a 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 17.1 Catalu±a 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 12.4 Catalu±a 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 7.4 Catalu±a 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 6.9 Catalu±a 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 15.6 Catalu±a 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 63.2 Catalu±a 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 63.1 Catalu±a 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 68.4 Catalu±a 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 62.4 Catalu±a 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 46.2 Catalu±a 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 43.2 Catalu±a 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 37.4 Catalu±a 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 49.1 Catalu±a 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 56.0 Catalu±a 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 56.7 Catalu±a 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 65.7 Catalu±a 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 54.1 Catalu±a 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 98.2 Catalu±a 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 98.1 Catalu±a 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 100.0 Catalu±a 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 98.0 Catalu±a 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 90.5 Catalu±a 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 90.3 Catalu±a 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 97.0 Catalu±a 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 89.5 Catalu±a 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 49.0 Catalu±a 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 45.2 Catalu±a 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 56.6 Catalu±a 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 49.7 Catalu±a 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 60.4 Catalu±a 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 55.9 Catalu±a 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 58.1 Catalu±a 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 62.9 Catalu±a 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 62.0 Catalu±a 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 51.0 Catalu±a 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 59.5 Catalu±a 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 67.8 Catalu±a 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 94.0 Catalu±a 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 92.5 Catalu±a 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 94.2 Catalu±a 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 94.8 Catalu±a 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 70.8 Catalu±a 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 68.3 Catalu±a 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 70.4 Catalu±a 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 72.1 Catalu±a 11 % of companies that paid for advertising on the Internet Total Companies 31.9 Catalu±a 11 % of companies that paid for advertising on the Internet Industria 27.1 Catalu±a 11 % of companies that paid for advertising on the Internet Construction 40.1 Catalu±a 11 % of companies that paid for advertising on the Internet Servicios 33.0 Catalu±a 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 90.1 Catalu±a 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 91.8 Catalu±a 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 89.5 Catalu±a 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 89.3 Catalu±a 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 80.3 Catalu±a 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 78.3 Catalu±a 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 81.0 Catalu±a 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 81.1 Catalu±a 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 91.0 Catalu±a 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 92.3 Catalu±a 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 90.9 Catalu±a 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 90.4 Catalu±a 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 54.4 Catalu±a 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 57.1 Catalu±a 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 54.8 Catalu±a 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 53.1 Catalu±a 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 41.3 Catalu±a 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 36.3 Catalu±a 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 40.8 Catalu±a 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 43.7 Catalu±a 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 3.3 Catalu±a 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 1.8 Catalu±a 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 0.1 Catalu±a 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 4.6 Catalu±a 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 75.8 Catalu±a 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 73.8 Catalu±a 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 85.2 Catalu±a 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 75.2 Catalu±a 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 88.5 Catalu±a 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 91.1 Catalu±a 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 88.3 Catalu±a 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 87.2 Catalu±a 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 54.7 Catalu±a 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 54.8 Catalu±a 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 56.0 Catalu±a 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 54.4 Catalu±a 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 34.4 Catalu±a 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 27.5 Catalu±a 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 23.6 Catalu±a 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 39.7 Catalu±a 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 4.2 Catalu±a 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 2.6 Catalu±a 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 2.9 Catalu±a 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 5.3 Catalu±a 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 68.9 Catalu±a 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 72.1 Catalu±a 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 66.5 Catalu±a 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 67.6 Catalu±a 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 86.6 Catalu±a 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 87.5 Catalu±a 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 87.3 Catalu±a 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 86.1 Catalu±a 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 48.6 Catalu±a 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 47.7 Catalu±a 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 53.0 Catalu±a 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 48.5 Catalu±a 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 26.1 Catalu±a 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 16.8 Catalu±a 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 21.8 Catalu±a 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 31.7 Catalu±a 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 6.7 Catalu±a 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 5.8 Catalu±a 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 3.7 Catalu±a 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 7.6 Catalu±a 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 76.2 Catalu±a 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 80.6 Catalu±a 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 62.5 Catalu±a 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 76.1 Catalu±a 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 92.5 Catalu±a 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 94.3 Catalu±a 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 92.2 Catalu±a 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 91.6 Catalu±a 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 35.3 Catalu±a 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 31.5 Catalu±a 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 40.1 Catalu±a 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 36.7 Catalu±a 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 21.4 Catalu±a 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 14.7 Catalu±a 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 15.4 Catalu±a 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 25.6 Catalu±a 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 5.1 Catalu±a 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 3.4 Catalu±a 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 3.9 Catalu±a 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 6.1 Catalu±a 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 57.3 Catalu±a 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 59.0 Catalu±a 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 49.5 Catalu±a 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 57.6 Catalu±a 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 89.5 Catalu±a 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 92.6 Catalu±a 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 94.0 Catalu±a 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 87.4 Catalu±a 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 22.9 Catalu±a 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 20.2 Catalu±a 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 20.8 Catalu±a 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 24.5 Catalu±a 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 9.8 Catalu±a 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 4.6 Catalu±a 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 9.9 Catalu±a 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 12.4 Catalu±a 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 9.7 Catalu±a 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 7.0 Catalu±a 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 6.0 Catalu±a 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 11.6 Catalu±a 13 % of companies with an Internet connection and a website (3) Total Companies 83.5 Catalu±a 13 % of companies with an Internet connection and a website (3) Industria 82.6 Catalu±a 13 % of companies with an Internet connection and a website (3) Construction 82.7 Catalu±a 13 % of companies with an Internet connection and a website (3) Servicios 84.0 Catalu±a 14.1 Services available on the website: Appearance of the company (4) Total Companies 93.7 Catalu±a 14.1 Services available on the website: Appearance of the company (4) Industria 92.9 Catalu±a 14.1 Services available on the website: Appearance of the company (4) Construction 96.3 Catalu±a 14.1 Services available on the website: Appearance of the company (4) Servicios 93.6 Catalu±a 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 17.9 Catalu±a 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 6.5 Catalu±a 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 3.1 Catalu±a 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 25.6 Catalu±a 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 55.2 Catalu±a 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 53.8 Catalu±a 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 26.8 Catalu±a 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 60.2 Catalu±a 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 6.3 Catalu±a 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 4.7 Catalu±a 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 1.4 Catalu±a 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 7.8 Catalu±a 14.5 Services available on the website: Online tracking of orders (4) Total Companies 10.5 Catalu±a 14.5 Services available on the website: Online tracking of orders (4) Industria 4.6 Catalu±a 14.5 Services available on the website: Online tracking of orders (4) Construction 0.3 Catalu±a 14.5 Services available on the website: Online tracking of orders (4) Servicios 14.9 Catalu±a 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 9.4 Catalu±a 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 8.2 Catalu±a 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 5.5 Catalu±a 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 10.6 Catalu±a 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 35.4 Catalu±a 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 25.1 Catalu±a 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 19.4 Catalu±a 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 42.9 Catalu±a 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 70.0 Catalu±a 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 62.0 Catalu±a 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 69.6 Catalu±a 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 74.0 Catalu±a 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 21.9 Catalu±a 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 16.2 Catalu±a 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 19.1 Catalu±a 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 25.1 Catalu±a 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 25.8 Catalu±a 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 22.4 Catalu±a 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 25.6 Catalu±a 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 27.4 Catalu±a 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 66.2 Catalu±a 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 69.2 Catalu±a 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 67.1 Catalu±a 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 64.5 Catalu±a 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 20.1 Catalu±a 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 21.9 Catalu±a 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 20.5 Catalu±a 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 19.0 Catalu±a 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 96.9 Catalu±a 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 99.1 Catalu±a 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 96.4 Catalu±a 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 95.9 Catalu±a 17 Social Media: % of companies that used Social Media: Total Companies 39.7 Catalu±a 17 Social Media: % of companies that used Social Media: Industria 30.6 Catalu±a 17 Social Media: % of companies that used Social Media: Construction 24.2 Catalu±a 17 Social Media: % of companies that used Social Media: Servicios 46.5 Catalu±a 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 91.4 Catalu±a 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 85.0 Catalu±a 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 81.1 Catalu±a 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 94.2 Catalu±a 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 43.8 Catalu±a 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 36.5 Catalu±a 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 24.6 Catalu±a 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 47.8 Catalu±a 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 45.1 Catalu±a 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 46.6 Catalu±a 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 25.1 Catalu±a 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 46.2 Catalu±a 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 15.9 Catalu±a 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 13.3 Catalu±a 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 20.2 Catalu±a 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 16.4 Catalu±a 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 75.4 Catalu±a 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 64.8 Catalu±a 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 70.7 Catalu±a 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 79.1 Catalu±a 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 55.2 Catalu±a 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 40.2 Catalu±a 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 36.4 Catalu±a 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 61.6 Catalu±a 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 29.8 Catalu±a 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 21.1 Catalu±a 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 10.2 Catalu±a 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 34.2 Catalu±a 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 24.4 Catalu±a 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 14.8 Catalu±a 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 10.8 Catalu±a 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 28.6 Catalu±a 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 26.7 Catalu±a 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 19.6 Catalu±a 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 13.4 Catalu±a 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 30.1 Catalu±a 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 25.7 Catalu±a 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 15.0 Catalu±a 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 20.4 Catalu±a 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 29.6 Catalu±a 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 41.4 Catalu±a 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 32.3 Catalu±a 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 27.2 Catalu±a 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 45.5 Catalu±a 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 46.7 Catalu±a 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 50.6 Catalu±a 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 54.7 Catalu±a 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 44.8 Catalu±a 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 4.9 Catalu±a 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 8.1 Catalu±a 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 3.2 Catalu±a 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 4.1 Catalu±a 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 20.8 Catalu±a 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 20.4 Catalu±a 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 9.2 Catalu±a 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 22.9 Catalu±a 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 58.2 Catalu±a 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 59.1 Catalu±a 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 78.1 Catalu±a 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 56.5 Catalu±a 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 28.9 Catalu±a 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 22.9 Catalu±a 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 23.9 Catalu±a 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 31.7 Catalu±a 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 60.5 Catalu±a 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 45.6 Catalu±a 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 44.7 Catalu±a 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 67.9 Catalu±a 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 73.0 Catalu±a 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 59.5 Catalu±a 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 68.4 Catalu±a 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 79.2 Catalu±a 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 23.1 Catalu±a 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 22.3 Catalu±a 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 20.9 Catalu±a 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 23.6 Catalu±a 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 29.5 Catalu±a 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 26.3 Catalu±a 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 20.9 Catalu±a 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 31.5 Catalu±a 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 26.0 Catalu±a 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 12.9 Catalu±a 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 19.7 Catalu±a 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 32.2 Catalu±a 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 54.6 Catalu±a 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 41.8 Catalu±a 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 58.5 Catalu±a 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 59.9 Catalu±a 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 35.8 Catalu±a 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 24.4 Catalu±a 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 32.4 Catalu±a 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 40.9 Catalu±a 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 31.7 Catalu±a 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 27.0 Catalu±a 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 26.6 Catalu±a 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 34.1 Catalu±a 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 17.5 Catalu±a 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 20.3 Catalu±a 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 20.3 Catalu±a 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 16.1 Catalu±a 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 17.2 Catalu±a 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 14.2 Catalu±a 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 6.3 Catalu±a 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 19.2 Catalu±a 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 29.9 Catalu±a 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 29.3 Catalu±a 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 4.1 Catalu±a 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 31.7 Catalu±a 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 32.4 Catalu±a 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 31.1 Catalu±a 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 4.1 Catalu±a 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 34.7 Catalu±a 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 25.6 Catalu±a 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 20.4 Catalu±a 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 17.6 Catalu±a 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 28.3 Catalu±a 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 28.3 Catalu±a 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 32.4 Catalu±a 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 48.2 Catalu±a 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 25.2 Catalu±a 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 15.9 Catalu±a 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 19.1 Catalu±a 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 57.7 Catalu±a 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 11.9 Catalu±a 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 14.1 Catalu±a 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 11.9 Catalu±a 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 7.1 Catalu±a 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 15.5 Catalu±a 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 45.9 Catalu±a 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 42.2 Catalu±a 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 40.2 Catalu±a 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 47.9 Catalu±a 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 19.1 Catalu±a 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 14.0 Catalu±a 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 25.5 Catalu±a 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 20.9 Catalu±a 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 32.2 Catalu±a 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 20.3 Catalu±a 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 7.7 Catalu±a 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 39.0 Catalu±a 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 41.1 Catalu±a 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 41.2 Catalu±a 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 58.2 Catalu±a 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 39.9 Catalu±a 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 10.3 Catalu±a 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 10.1 Catalu±a 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 5.8 Catalu±a 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 10.7 Catalu±a 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 21.5 Catalu±a 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 14.4 Catalu±a 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 7.7 Catalu±a 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 25.4 Catalu±a 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 47.1 Catalu±a 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 44.1 Catalu±a 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 46.9 Catalu±a 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 48.4 Catalu±a 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 12.0 Catalu±a 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 14.2 Catalu±a 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 18.1 Catalu±a 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 10.6 Catalu±a 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 35.6 Catalu±a 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 38.4 Catalu±a 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 35.7 Catalu±a 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 34.1 Catalu±a 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 36.1 Catalu±a 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 38.4 Catalu±a 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 37.0 Catalu±a 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 34.7 Catalu±a 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 35.5 Catalu±a 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 36.8 Catalu±a 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 39.5 Catalu±a 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 34.1 Catalu±a 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 34.2 Catalu±a 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 27.9 Catalu±a 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 45.9 Catalu±a 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 35.2 Catalu±a 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 43.8 Catalu±a 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 43.0 Catalu±a 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 49.3 Catalu±a 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 43.2 Catalu±a 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 41.2 Catalu±a 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 45.1 Catalu±a 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 34.3 Catalu±a 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 40.5 Catalu±a 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 48.5 Catalu±a 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 55.5 Catalu±a 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 36.8 Catalu±a 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 46.9 Catalu±a 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 40.7 Catalu±a 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 39.3 Catalu±a 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 31.8 Catalu±a 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 42.8 Catalu±a 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 38.7 Catalu±a 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 37.8 Catalu±a 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 29.3 Catalu±a 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 40.7 Catalu±a 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 34.5 Catalu±a 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 34.6 Catalu±a 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 24.7 Catalu±a 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 36.0 Catalu±a 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 40.1 Catalu±a 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 40.9 Catalu±a 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 45.3 Catalu±a 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 39.0 Catalu±a 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 37.9 Catalu±a 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 38.9 Catalu±a 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 37.2 Catalu±a 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 37.5 Catalu±a 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 20.1 Catalu±a 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 19.1 Catalu±a 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 11.2 Catalu±a 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 22.0 Catalu±a 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 61.7 Catalu±a 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 63.7 Catalu±a 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 23.1 Catalu±a 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 63.9 Catalu±a 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 76.7 Catalu±a 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 79.5 Catalu±a 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 87.5 Catalu±a 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 74.6 Catalu±a 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 9.1 Catalu±a 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 13.7 Catalu±a 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 2.0 Catalu±a 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 8.0 Catalu±a 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 7.3 Catalu±a 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 10.5 Catalu±a 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 0.6 Catalu±a 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 6.7 Catalu±a 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 3.8 Catalu±a 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 5.7 Catalu±a 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 3.0 Catalu±a 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 3.0 Catalu±a 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 18.6 Catalu±a 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 26.1 Catalu±a 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 10.6 Catalu±a 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 16.9 Catalu±a 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 4.0 Catalu±a 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 5.6 Catalu±a 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.4 Catalu±a 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 3.9 Catalu±a 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 74.2 Catalu±a 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 68.3 Catalu±a 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 85.5 Catalu±a 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 74.7 Catalu±a 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 90.9 Catalu±a 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 93.3 Catalu±a 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 93.7 Catalu±a 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 89.3 Catalu±a 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 18.1 Catalu±a 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 20.4 Catalu±a 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 14.1 Catalu±a 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 17.9 Catalu±a 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 17.0 Catalu±a 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 17.1 Catalu±a 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 10.1 Catalu±a 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 18.0 Catalu±a 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 1.3 Catalu±a 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 1.2 Catalu±a 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Catalu±a 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 1.6 Catalu±a 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 73.6 Catalu±a 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 73.8 Catalu±a 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 75.7 Catalu±a 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 73.2 Catalu±a 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 363,086.1 Catalu±a 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 126,569.3 Catalu±a 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 22,590.4 Catalu±a 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 213,926.3 Catalu±a 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 385,627.7 Catalu±a 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 189,073.5 Catalu±a 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 12,099.4 Catalu±a 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 184,454.8 Catalu±a 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 518,421.0 Catalu±a 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 207,461.9 Catalu±a 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 18,839.4 Catalu±a 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 292,119.7 Catalu±a 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 192,517.2 Catalu±a 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 84,034.1 Catalu±a 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 6,341.3 Catalu±a 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 102,141.8 Comunitat Valenciana 1.1 % of companies that had computers Total Companies 98.6 Comunitat Valenciana 1.1 % of companies that had computers Industria 98.1 Comunitat Valenciana 1.1 % of companies that had computers Construction 100.0 Comunitat Valenciana 1.1 % of companies that had computers Servicios 98.7 Comunitat Valenciana 1.2 % of companies that had a Local Area Network (LAN) Total Companies 84.2 Comunitat Valenciana 1.2 % of companies that had a Local Area Network (LAN) Industria 82.8 Comunitat Valenciana 1.2 % of companies that had a Local Area Network (LAN) Construction 84.5 Comunitat Valenciana 1.2 % of companies that had a Local Area Network (LAN) Servicios 85.1 Comunitat Valenciana 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 57.8 Comunitat Valenciana 1.3 % of companies that had a 'wireless' Local Area Network Industria 57.4 Comunitat Valenciana 1.3 % of companies that had a 'wireless' Local Area Network Construction 58.2 Comunitat Valenciana 1.3 % of companies that had a 'wireless' Local Area Network Servicios 58.0 Comunitat Valenciana 1.4 % of companies that had an Internet connection Total Companies 97.2 Comunitat Valenciana 1.4 % of companies that had an Internet connection Industria 95.8 Comunitat Valenciana 1.4 % of companies that had an Internet connection Construction 97.5 Comunitat Valenciana 1.4 % of companies that had an Internet connection Servicios 98.1 Comunitat Valenciana 1.5 % of companies that had Mobile telephones Total Companies 96.7 Comunitat Valenciana 1.5 % of companies that had Mobile telephones Industria 94.8 Comunitat Valenciana 1.5 % of companies that had Mobile telephones Construction 97.5 Comunitat Valenciana 1.5 % of companies that had Mobile telephones Servicios 97.8 Comunitat Valenciana 2.1 % of personnel that uses computers at least once a week Total Companies 56.3 Comunitat Valenciana 2.1 % of personnel that uses computers at least once a week Industria 41.4 Comunitat Valenciana 2.1 % of personnel that uses computers at least once a week Construction 42.6 Comunitat Valenciana 2.1 % of personnel that uses computers at least once a week Servicios 65.1 Comunitat Valenciana 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 45.1 Comunitat Valenciana 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 32.9 Comunitat Valenciana 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 37.0 Comunitat Valenciana 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 52.0 Comunitat Valenciana 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 12.7 Comunitat Valenciana 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 11.6 Comunitat Valenciana 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 14.9 Comunitat Valenciana 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 13.0 Comunitat Valenciana 3 % of companies that used some type of open source software Total Companies 85.1 Comunitat Valenciana 3 % of companies that used some type of open source software Industria 83.7 Comunitat Valenciana 3 % of companies that used some type of open source software Construction 86.7 Comunitat Valenciana 3 % of companies that used some type of open source software Servicios 85.8 Comunitat Valenciana 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 36.4 Comunitat Valenciana 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 32.2 Comunitat Valenciana 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 37.1 Comunitat Valenciana 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 39.2 Comunitat Valenciana 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 77.8 Comunitat Valenciana 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 77.8 Comunitat Valenciana 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 83.6 Comunitat Valenciana 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 76.6 Comunitat Valenciana 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 60.7 Comunitat Valenciana 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 63.7 Comunitat Valenciana 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 60.8 Comunitat Valenciana 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 58.7 Comunitat Valenciana 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 26.1 Comunitat Valenciana 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 21.7 Comunitat Valenciana 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 38.4 Comunitat Valenciana 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 26.5 Comunitat Valenciana 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 21.1 Comunitat Valenciana 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 19.6 Comunitat Valenciana 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 18.2 Comunitat Valenciana 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 22.8 Comunitat Valenciana 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 33.3 Comunitat Valenciana 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 29.2 Comunitat Valenciana 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 39.8 Comunitat Valenciana 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 34.7 Comunitat Valenciana 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 7.4 Comunitat Valenciana 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 8.2 Comunitat Valenciana 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 3.9 Comunitat Valenciana 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 7.7 Comunitat Valenciana 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 6.5 Comunitat Valenciana 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 7.3 Comunitat Valenciana 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 2.4 Comunitat Valenciana 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 6.8 Comunitat Valenciana 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 5.4 Comunitat Valenciana 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 4.9 Comunitat Valenciana 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 0.7 Comunitat Valenciana 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 6.7 Comunitat Valenciana 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 5.0 Comunitat Valenciana 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 3.8 Comunitat Valenciana 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 1.4 Comunitat Valenciana 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 6.5 Comunitat Valenciana 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 7.5 Comunitat Valenciana 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 6.6 Comunitat Valenciana 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 6.3 Comunitat Valenciana 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 8.3 Comunitat Valenciana 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 2.1 Comunitat Valenciana 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 1.3 Comunitat Valenciana 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 3.8 Comunitat Valenciana 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 2.2 Comunitat Valenciana 5.1 ICT experts: % of companies that hired ICT experts Total Companies 23.9 Comunitat Valenciana 5.1 ICT experts: % of companies that hired ICT experts Industria 21.1 Comunitat Valenciana 5.1 ICT experts: % of companies that hired ICT experts Construction 16.2 Comunitat Valenciana 5.1 ICT experts: % of companies that hired ICT experts Servicios 27.4 Comunitat Valenciana 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 18.0 Comunitat Valenciana 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 17.8 Comunitat Valenciana 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 11.9 Comunitat Valenciana 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 19.4 Comunitat Valenciana 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 52.4 Comunitat Valenciana 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 46.0 Comunitat Valenciana 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 38.1 Comunitat Valenciana 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 58.2 Comunitat Valenciana 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 76.0 Comunitat Valenciana 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 89.9 Comunitat Valenciana 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 63.8 Comunitat Valenciana 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 69.0 Comunitat Valenciana 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 9.2 Comunitat Valenciana 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 6.4 Comunitat Valenciana 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 10.6 Comunitat Valenciana 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 10.8 Comunitat Valenciana 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 1.4 Comunitat Valenciana 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.3 Comunitat Valenciana 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 4.3 Comunitat Valenciana 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 1.6 Comunitat Valenciana 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 99.2 Comunitat Valenciana 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Comunitat Valenciana 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Comunitat Valenciana 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 98.5 Comunitat Valenciana 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 96.8 Comunitat Valenciana 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 96.5 Comunitat Valenciana 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 97.9 Comunitat Valenciana 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 96.9 Comunitat Valenciana 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 91.6 Comunitat Valenciana 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 91.3 Comunitat Valenciana 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 95.8 Comunitat Valenciana 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 91.0 Comunitat Valenciana 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 18.0 Comunitat Valenciana 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 14.1 Comunitat Valenciana 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 11.9 Comunitat Valenciana 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 21.7 Comunitat Valenciana 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 4.6 Comunitat Valenciana 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 6.2 Comunitat Valenciana 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 0.2 Comunitat Valenciana 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 4.4 Comunitat Valenciana 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 76.5 Comunitat Valenciana 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 79.1 Comunitat Valenciana 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 80.6 Comunitat Valenciana 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 73.9 Comunitat Valenciana 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 50.9 Comunitat Valenciana 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 50.2 Comunitat Valenciana 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 63.3 Comunitat Valenciana 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 48.8 Comunitat Valenciana 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 73.3 Comunitat Valenciana 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 77.0 Comunitat Valenciana 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 78.0 Comunitat Valenciana 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 69.9 Comunitat Valenciana 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 22.9 Comunitat Valenciana 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 21.3 Comunitat Valenciana 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 26.0 Comunitat Valenciana 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 23.3 Comunitat Valenciana 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.0 Comunitat Valenciana 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 0.0 Comunitat Valenciana 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 Comunitat Valenciana 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.0 Comunitat Valenciana 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 45.5 Comunitat Valenciana 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 46.1 Comunitat Valenciana 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 61.9 Comunitat Valenciana 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 41.7 Comunitat Valenciana 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 32.7 Comunitat Valenciana 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 35.4 Comunitat Valenciana 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 22.4 Comunitat Valenciana 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 33.0 Comunitat Valenciana 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 11.2 Comunitat Valenciana 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 7.9 Comunitat Valenciana 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 7.7 Comunitat Valenciana 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 14.0 Comunitat Valenciana 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 7.5 Comunitat Valenciana 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 7.1 Comunitat Valenciana 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 6.0 Comunitat Valenciana 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 8.2 Comunitat Valenciana 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 51.2 Comunitat Valenciana 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 50.4 Comunitat Valenciana 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 60.8 Comunitat Valenciana 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 49.7 Comunitat Valenciana 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 30.4 Comunitat Valenciana 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 29.8 Comunitat Valenciana 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 32.9 Comunitat Valenciana 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 30.3 Comunitat Valenciana 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 47.7 Comunitat Valenciana 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 46.6 Comunitat Valenciana 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 58.8 Comunitat Valenciana 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 46.1 Comunitat Valenciana 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 96.7 Comunitat Valenciana 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 97.7 Comunitat Valenciana 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 96.8 Comunitat Valenciana 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 96.1 Comunitat Valenciana 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 91.3 Comunitat Valenciana 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 92.7 Comunitat Valenciana 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 88.5 Comunitat Valenciana 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 91.0 Comunitat Valenciana 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 46.9 Comunitat Valenciana 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 38.7 Comunitat Valenciana 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 41.7 Comunitat Valenciana 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 53.3 Comunitat Valenciana 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 56.1 Comunitat Valenciana 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 55.5 Comunitat Valenciana 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 53.4 Comunitat Valenciana 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 57.1 Comunitat Valenciana 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 56.4 Comunitat Valenciana 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 56.4 Comunitat Valenciana 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 50.9 Comunitat Valenciana 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 57.5 Comunitat Valenciana 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 92.8 Comunitat Valenciana 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 95.6 Comunitat Valenciana 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 93.5 Comunitat Valenciana 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 90.9 Comunitat Valenciana 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 57.6 Comunitat Valenciana 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 56.1 Comunitat Valenciana 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 63.9 Comunitat Valenciana 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 57.4 Comunitat Valenciana 11 % of companies that paid for advertising on the Internet Total Companies 24.9 Comunitat Valenciana 11 % of companies that paid for advertising on the Internet Industria 27.4 Comunitat Valenciana 11 % of companies that paid for advertising on the Internet Construction 17.1 Comunitat Valenciana 11 % of companies that paid for advertising on the Internet Servicios 24.9 Comunitat Valenciana 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 89.7 Comunitat Valenciana 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 87.6 Comunitat Valenciana 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 90.3 Comunitat Valenciana 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 91.0 Comunitat Valenciana 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 76.5 Comunitat Valenciana 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 74.4 Comunitat Valenciana 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 72.5 Comunitat Valenciana 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 78.6 Comunitat Valenciana 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 90.6 Comunitat Valenciana 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 91.8 Comunitat Valenciana 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 85.2 Comunitat Valenciana 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 91.0 Comunitat Valenciana 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 42.9 Comunitat Valenciana 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 36.4 Comunitat Valenciana 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 43.5 Comunitat Valenciana 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 46.9 Comunitat Valenciana 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 26.7 Comunitat Valenciana 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 21.8 Comunitat Valenciana 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 22.3 Comunitat Valenciana 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 30.5 Comunitat Valenciana 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 6.1 Comunitat Valenciana 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 4.2 Comunitat Valenciana 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 6.2 Comunitat Valenciana 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 7.3 Comunitat Valenciana 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 73.4 Comunitat Valenciana 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 71.4 Comunitat Valenciana 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 66.0 Comunitat Valenciana 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 76.3 Comunitat Valenciana 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 87.9 Comunitat Valenciana 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 89.7 Comunitat Valenciana 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 83.7 Comunitat Valenciana 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 87.5 Comunitat Valenciana 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 42.9 Comunitat Valenciana 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 37.6 Comunitat Valenciana 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 43.7 Comunitat Valenciana 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 46.1 Comunitat Valenciana 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 24.5 Comunitat Valenciana 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 16.2 Comunitat Valenciana 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 26.8 Comunitat Valenciana 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 29.1 Comunitat Valenciana 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 6.1 Comunitat Valenciana 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 5.4 Comunitat Valenciana 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 5.0 Comunitat Valenciana 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 6.7 Comunitat Valenciana 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 62.3 Comunitat Valenciana 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 59.2 Comunitat Valenciana 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 49.6 Comunitat Valenciana 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 67.0 Comunitat Valenciana 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 86.4 Comunitat Valenciana 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 86.2 Comunitat Valenciana 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 88.5 Comunitat Valenciana 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 86.2 Comunitat Valenciana 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 34.6 Comunitat Valenciana 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 34.2 Comunitat Valenciana 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 26.9 Comunitat Valenciana 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 36.1 Comunitat Valenciana 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 13.7 Comunitat Valenciana 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 8.7 Comunitat Valenciana 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 13.2 Comunitat Valenciana 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 16.7 Comunitat Valenciana 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 8.6 Comunitat Valenciana 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 9.0 Comunitat Valenciana 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 8.5 Comunitat Valenciana 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 8.3 Comunitat Valenciana 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 72.5 Comunitat Valenciana 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 70.2 Comunitat Valenciana 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 67.2 Comunitat Valenciana 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 75.2 Comunitat Valenciana 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 94.0 Comunitat Valenciana 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 92.1 Comunitat Valenciana 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 98.6 Comunitat Valenciana 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 94.3 Comunitat Valenciana 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 26.2 Comunitat Valenciana 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 23.2 Comunitat Valenciana 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 17.6 Comunitat Valenciana 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 29.8 Comunitat Valenciana 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 9.9 Comunitat Valenciana 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 5.8 Comunitat Valenciana 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 13.7 Comunitat Valenciana 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 11.8 Comunitat Valenciana 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 5.4 Comunitat Valenciana 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 4.6 Comunitat Valenciana 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 6.3 Comunitat Valenciana 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 5.8 Comunitat Valenciana 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 54.8 Comunitat Valenciana 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 53.0 Comunitat Valenciana 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 54.0 Comunitat Valenciana 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 56.0 Comunitat Valenciana 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 90.3 Comunitat Valenciana 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 92.0 Comunitat Valenciana 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 92.1 Comunitat Valenciana 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 88.9 Comunitat Valenciana 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 18.8 Comunitat Valenciana 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 16.4 Comunitat Valenciana 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 12.9 Comunitat Valenciana 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 21.5 Comunitat Valenciana 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 5.9 Comunitat Valenciana 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 3.8 Comunitat Valenciana 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 5.9 Comunitat Valenciana 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 7.2 Comunitat Valenciana 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 9.3 Comunitat Valenciana 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 5.7 Comunitat Valenciana 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 12.4 Comunitat Valenciana 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 11.0 Comunitat Valenciana 13 % of companies with an Internet connection and a website (3) Total Companies 76.3 Comunitat Valenciana 13 % of companies with an Internet connection and a website (3) Industria 82.5 Comunitat Valenciana 13 % of companies with an Internet connection and a website (3) Construction 70.0 Comunitat Valenciana 13 % of companies with an Internet connection and a website (3) Servicios 73.6 Comunitat Valenciana 14.1 Services available on the website: Appearance of the company (4) Total Companies 88.1 Comunitat Valenciana 14.1 Services available on the website: Appearance of the company (4) Industria 86.0 Comunitat Valenciana 14.1 Services available on the website: Appearance of the company (4) Construction 92.4 Comunitat Valenciana 14.1 Services available on the website: Appearance of the company (4) Servicios 88.7 Comunitat Valenciana 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 15.6 Comunitat Valenciana 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 12.9 Comunitat Valenciana 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 0.0 Comunitat Valenciana 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 20.6 Comunitat Valenciana 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 51.2 Comunitat Valenciana 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 57.8 Comunitat Valenciana 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 32.7 Comunitat Valenciana 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 50.1 Comunitat Valenciana 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 8.0 Comunitat Valenciana 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 7.5 Comunitat Valenciana 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 4.6 Comunitat Valenciana 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 9.1 Comunitat Valenciana 14.5 Services available on the website: Online tracking of orders (4) Total Companies 11.4 Comunitat Valenciana 14.5 Services available on the website: Online tracking of orders (4) Industria 9.8 Comunitat Valenciana 14.5 Services available on the website: Online tracking of orders (4) Construction 1.6 Comunitat Valenciana 14.5 Services available on the website: Online tracking of orders (4) Servicios 14.5 Comunitat Valenciana 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 6.5 Comunitat Valenciana 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 3.9 Comunitat Valenciana 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 4.6 Comunitat Valenciana 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 8.7 Comunitat Valenciana 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 31.9 Comunitat Valenciana 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 29.0 Comunitat Valenciana 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 13.5 Comunitat Valenciana 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 37.6 Comunitat Valenciana 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 62.5 Comunitat Valenciana 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 60.4 Comunitat Valenciana 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 65.3 Comunitat Valenciana 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 63.6 Comunitat Valenciana 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 16.4 Comunitat Valenciana 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 7.6 Comunitat Valenciana 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 14.1 Comunitat Valenciana 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 23.2 Comunitat Valenciana 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 22.2 Comunitat Valenciana 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 22.3 Comunitat Valenciana 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 11.7 Comunitat Valenciana 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 24.3 Comunitat Valenciana 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 76.0 Comunitat Valenciana 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 74.5 Comunitat Valenciana 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 78.3 Comunitat Valenciana 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 76.5 Comunitat Valenciana 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 11.0 Comunitat Valenciana 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 14.6 Comunitat Valenciana 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 2.9 Comunitat Valenciana 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 10.4 Comunitat Valenciana 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 98.8 Comunitat Valenciana 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 97.6 Comunitat Valenciana 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Comunitat Valenciana 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 99.3 Comunitat Valenciana 17 Social Media: % of companies that used Social Media: Total Companies 36.8 Comunitat Valenciana 17 Social Media: % of companies that used Social Media: Industria 37.9 Comunitat Valenciana 17 Social Media: % of companies that used Social Media: Construction 9.6 Comunitat Valenciana 17 Social Media: % of companies that used Social Media: Servicios 41.8 Comunitat Valenciana 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 94.7 Comunitat Valenciana 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 94.9 Comunitat Valenciana 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 100.0 Comunitat Valenciana 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 94.4 Comunitat Valenciana 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 41.4 Comunitat Valenciana 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 35.7 Comunitat Valenciana 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 83.1 Comunitat Valenciana 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 42.8 Comunitat Valenciana 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 37.4 Comunitat Valenciana 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 31.2 Comunitat Valenciana 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 58.0 Comunitat Valenciana 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 40.0 Comunitat Valenciana 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 14.1 Comunitat Valenciana 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 13.0 Comunitat Valenciana 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 12.0 Comunitat Valenciana 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 14.8 Comunitat Valenciana 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 73.8 Comunitat Valenciana 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 64.5 Comunitat Valenciana 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 73.3 Comunitat Valenciana 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 79.4 Comunitat Valenciana 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 59.0 Comunitat Valenciana 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 58.7 Comunitat Valenciana 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 48.3 Comunitat Valenciana 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 59.6 Comunitat Valenciana 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 37.6 Comunitat Valenciana 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 32.8 Comunitat Valenciana 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 33.9 Comunitat Valenciana 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 40.6 Comunitat Valenciana 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 28.8 Comunitat Valenciana 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 22.2 Comunitat Valenciana 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 24.1 Comunitat Valenciana 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 32.8 Comunitat Valenciana 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 16.3 Comunitat Valenciana 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 11.6 Comunitat Valenciana 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 19.4 Comunitat Valenciana 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 18.9 Comunitat Valenciana 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 26.6 Comunitat Valenciana 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 19.7 Comunitat Valenciana 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 74.9 Comunitat Valenciana 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 28.4 Comunitat Valenciana 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 37.6 Comunitat Valenciana 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 37.8 Comunitat Valenciana 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 0.0 Comunitat Valenciana 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 39.2 Comunitat Valenciana 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 48.1 Comunitat Valenciana 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 44.5 Comunitat Valenciana 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 98.0 Comunitat Valenciana 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 47.8 Comunitat Valenciana 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 2.8 Comunitat Valenciana 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 1.8 Comunitat Valenciana 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 1.2 Comunitat Valenciana 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 3.5 Comunitat Valenciana 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 14.0 Comunitat Valenciana 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 14.3 Comunitat Valenciana 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 6.5 Comunitat Valenciana 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 15.3 Comunitat Valenciana 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 69.1 Comunitat Valenciana 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 66.7 Comunitat Valenciana 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 49.4 Comunitat Valenciana 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 72.4 Comunitat Valenciana 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 28.0 Comunitat Valenciana 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 30.6 Comunitat Valenciana 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 5.1 Comunitat Valenciana 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 28.5 Comunitat Valenciana 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 54.3 Comunitat Valenciana 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 50.8 Comunitat Valenciana 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 47.1 Comunitat Valenciana 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 57.1 Comunitat Valenciana 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 71.0 Comunitat Valenciana 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 86.1 Comunitat Valenciana 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 68.3 Comunitat Valenciana 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 61.9 Comunitat Valenciana 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 23.7 Comunitat Valenciana 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 20.7 Comunitat Valenciana 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 86.2 Comunitat Valenciana 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 20.0 Comunitat Valenciana 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 27.5 Comunitat Valenciana 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 18.9 Comunitat Valenciana 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 21.6 Comunitat Valenciana 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 33.3 Comunitat Valenciana 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 24.2 Comunitat Valenciana 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 24.0 Comunitat Valenciana 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 1.2 Comunitat Valenciana 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 26.4 Comunitat Valenciana 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 61.5 Comunitat Valenciana 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 51.3 Comunitat Valenciana 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 50.6 Comunitat Valenciana 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 68.7 Comunitat Valenciana 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 40.2 Comunitat Valenciana 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 51.8 Comunitat Valenciana 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 18.9 Comunitat Valenciana 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 34.9 Comunitat Valenciana 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 26.3 Comunitat Valenciana 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 40.0 Comunitat Valenciana 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 10.3 Comunitat Valenciana 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 19.2 Comunitat Valenciana 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 28.2 Comunitat Valenciana 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 36.6 Comunitat Valenciana 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 28.0 Comunitat Valenciana 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 23.0 Comunitat Valenciana 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 17.3 Comunitat Valenciana 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 25.9 Comunitat Valenciana 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 10.3 Comunitat Valenciana 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 12.7 Comunitat Valenciana 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 24.5 Comunitat Valenciana 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 24.4 Comunitat Valenciana 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 17.7 Comunitat Valenciana 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 25.1 Comunitat Valenciana 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 33.8 Comunitat Valenciana 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 31.7 Comunitat Valenciana 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 17.7 Comunitat Valenciana 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 36.5 Comunitat Valenciana 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 29.6 Comunitat Valenciana 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 22.9 Comunitat Valenciana 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 36.4 Comunitat Valenciana 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 33.1 Comunitat Valenciana 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 21.5 Comunitat Valenciana 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 20.7 Comunitat Valenciana 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 10.3 Comunitat Valenciana 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 23.0 Comunitat Valenciana 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 30.7 Comunitat Valenciana 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 30.2 Comunitat Valenciana 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 35.2 Comunitat Valenciana 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 30.5 Comunitat Valenciana 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 22.3 Comunitat Valenciana 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 24.9 Comunitat Valenciana 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 18.9 Comunitat Valenciana 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 20.9 Comunitat Valenciana 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 34.2 Comunitat Valenciana 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 27.5 Comunitat Valenciana 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 17.7 Comunitat Valenciana 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 39.7 Comunitat Valenciana 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 26.7 Comunitat Valenciana 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 25.5 Comunitat Valenciana 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 31.7 Comunitat Valenciana 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 27.1 Comunitat Valenciana 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 30.9 Comunitat Valenciana 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 34.1 Comunitat Valenciana 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 1.2 Comunitat Valenciana 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 31.6 Comunitat Valenciana 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 27.2 Comunitat Valenciana 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 19.0 Comunitat Valenciana 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 35.4 Comunitat Valenciana 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 31.4 Comunitat Valenciana 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 24.6 Comunitat Valenciana 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 22.7 Comunitat Valenciana 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 31.7 Comunitat Valenciana 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 25.1 Comunitat Valenciana 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 23.9 Comunitat Valenciana 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 27.9 Comunitat Valenciana 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 43.2 Comunitat Valenciana 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 19.8 Comunitat Valenciana 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 38.9 Comunitat Valenciana 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 30.7 Comunitat Valenciana 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 25.1 Comunitat Valenciana 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 45.2 Comunitat Valenciana 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 19.4 Comunitat Valenciana 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 19.3 Comunitat Valenciana 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 0.0 Comunitat Valenciana 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 21.2 Comunitat Valenciana 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 34.8 Comunitat Valenciana 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 37.1 Comunitat Valenciana 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 42.1 Comunitat Valenciana 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 31.5 Comunitat Valenciana 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 35.5 Comunitat Valenciana 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 38.5 Comunitat Valenciana 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 44.6 Comunitat Valenciana 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 31.4 Comunitat Valenciana 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 34.6 Comunitat Valenciana 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 33.5 Comunitat Valenciana 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 50.5 Comunitat Valenciana 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 31.8 Comunitat Valenciana 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 35.4 Comunitat Valenciana 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 30.0 Comunitat Valenciana 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 44.1 Comunitat Valenciana 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 37.0 Comunitat Valenciana 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 49.0 Comunitat Valenciana 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 53.5 Comunitat Valenciana 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 55.2 Comunitat Valenciana 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 44.6 Comunitat Valenciana 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 50.9 Comunitat Valenciana 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 50.9 Comunitat Valenciana 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 63.3 Comunitat Valenciana 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 47.9 Comunitat Valenciana 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 36.8 Comunitat Valenciana 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 42.0 Comunitat Valenciana 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 29.1 Comunitat Valenciana 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 34.8 Comunitat Valenciana 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 34.0 Comunitat Valenciana 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 36.6 Comunitat Valenciana 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 14.5 Comunitat Valenciana 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 36.3 Comunitat Valenciana 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 31.4 Comunitat Valenciana 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 34.1 Comunitat Valenciana 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 14.5 Comunitat Valenciana 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 33.2 Comunitat Valenciana 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 26.5 Comunitat Valenciana 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 29.2 Comunitat Valenciana 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 9.5 Comunitat Valenciana 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 28.3 Comunitat Valenciana 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 39.4 Comunitat Valenciana 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 37.7 Comunitat Valenciana 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 34.3 Comunitat Valenciana 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 41.5 Comunitat Valenciana 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 40.3 Comunitat Valenciana 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 37.8 Comunitat Valenciana 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 37.2 Comunitat Valenciana 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 42.7 Comunitat Valenciana 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 15.8 Comunitat Valenciana 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 16.2 Comunitat Valenciana 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 2.4 Comunitat Valenciana 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 18.4 Comunitat Valenciana 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 78.6 Comunitat Valenciana 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 71.8 Comunitat Valenciana 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 100.0 Comunitat Valenciana 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 82.0 Comunitat Valenciana 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 64.1 Comunitat Valenciana 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 63.4 Comunitat Valenciana 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 100.0 Comunitat Valenciana 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 63.5 Comunitat Valenciana 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 7.5 Comunitat Valenciana 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 8.9 Comunitat Valenciana 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 3.3 Comunitat Valenciana 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 7.5 Comunitat Valenciana 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 6.7 Comunitat Valenciana 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 6.3 Comunitat Valenciana 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 0.0 Comunitat Valenciana 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 8.5 Comunitat Valenciana 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 3.4 Comunitat Valenciana 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 5.5 Comunitat Valenciana 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 0.0 Comunitat Valenciana 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 2.7 Comunitat Valenciana 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 20.8 Comunitat Valenciana 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 27.9 Comunitat Valenciana 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 10.0 Comunitat Valenciana 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 17.9 Comunitat Valenciana 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 5.0 Comunitat Valenciana 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 8.7 Comunitat Valenciana 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Comunitat Valenciana 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 3.4 Comunitat Valenciana 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 69.8 Comunitat Valenciana 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 64.2 Comunitat Valenciana 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 93.6 Comunitat Valenciana 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 70.0 Comunitat Valenciana 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 94.9 Comunitat Valenciana 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 96.6 Comunitat Valenciana 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 99.3 Comunitat Valenciana 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 93.2 Comunitat Valenciana 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 22.1 Comunitat Valenciana 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 26.5 Comunitat Valenciana 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 6.4 Comunitat Valenciana 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 21.5 Comunitat Valenciana 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 14.7 Comunitat Valenciana 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 18.2 Comunitat Valenciana 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 11.0 Comunitat Valenciana 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 13.2 Comunitat Valenciana 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 0.6 Comunitat Valenciana 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 0.2 Comunitat Valenciana 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Comunitat Valenciana 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 1.1 Comunitat Valenciana 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 68.9 Comunitat Valenciana 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 63.6 Comunitat Valenciana 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 69.9 Comunitat Valenciana 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 72.2 Comunitat Valenciana 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 106,646.6 Comunitat Valenciana 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 32,278.3 Comunitat Valenciana 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 3,849.9 Comunitat Valenciana 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 70,518.5 Comunitat Valenciana 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 85,999.5 Comunitat Valenciana 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 38,521.8 Comunitat Valenciana 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 1,642.5 Comunitat Valenciana 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 45,835.1 Comunitat Valenciana 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 77,070.0 Comunitat Valenciana 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 30,475.2 Comunitat Valenciana 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 1,397.7 Comunitat Valenciana 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 45,197.1 Comunitat Valenciana 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 39,858.7 Comunitat Valenciana 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 12,675.1 Comunitat Valenciana 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 1,875.7 Comunitat Valenciana 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 25,307.9 Extremadura 1.1 % of companies that had computers Total Companies 98.2 Extremadura 1.1 % of companies that had computers Industria 94.8 Extremadura 1.1 % of companies that had computers Construction 100.0 Extremadura 1.1 % of companies that had computers Servicios 99.3 Extremadura 1.2 % of companies that had a Local Area Network (LAN) Total Companies 78.7 Extremadura 1.2 % of companies that had a Local Area Network (LAN) Industria 70.3 Extremadura 1.2 % of companies that had a Local Area Network (LAN) Construction 79.7 Extremadura 1.2 % of companies that had a Local Area Network (LAN) Servicios 82.4 Extremadura 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 55.0 Extremadura 1.3 % of companies that had a 'wireless' Local Area Network Industria 46.2 Extremadura 1.3 % of companies that had a 'wireless' Local Area Network Construction 58.2 Extremadura 1.3 % of companies that had a 'wireless' Local Area Network Servicios 58.2 Extremadura 1.4 % of companies that had an Internet connection Total Companies 97.1 Extremadura 1.4 % of companies that had an Internet connection Industria 90.8 Extremadura 1.4 % of companies that had an Internet connection Construction 100.0 Extremadura 1.4 % of companies that had an Internet connection Servicios 99.3 Extremadura 1.5 % of companies that had Mobile telephones Total Companies 97.3 Extremadura 1.5 % of companies that had Mobile telephones Industria 92.2 Extremadura 1.5 % of companies that had Mobile telephones Construction 100.0 Extremadura 1.5 % of companies that had Mobile telephones Servicios 98.9 Extremadura 2.1 % of personnel that uses computers at least once a week Total Companies 40.1 Extremadura 2.1 % of personnel that uses computers at least once a week Industria 33.1 Extremadura 2.1 % of personnel that uses computers at least once a week Construction 30.9 Extremadura 2.1 % of personnel that uses computers at least once a week Servicios 45.6 Extremadura 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 35.8 Extremadura 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 25.4 Extremadura 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 30.6 Extremadura 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 41.9 Extremadura 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 12.0 Extremadura 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 8.5 Extremadura 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 17.4 Extremadura 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 12.5 Extremadura 3 % of companies that used some type of open source software Total Companies 86.0 Extremadura 3 % of companies that used some type of open source software Industria 79.6 Extremadura 3 % of companies that used some type of open source software Construction 91.8 Extremadura 3 % of companies that used some type of open source software Servicios 87.4 Extremadura 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 26.2 Extremadura 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 20.6 Extremadura 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 16.8 Extremadura 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 31.4 Extremadura 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 80.8 Extremadura 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 78.4 Extremadura 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 91.4 Extremadura 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 79.0 Extremadura 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 59.0 Extremadura 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 47.9 Extremadura 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 70.1 Extremadura 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 61.0 Extremadura 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 25.3 Extremadura 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 12.1 Extremadura 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 35.5 Extremadura 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 28.6 Extremadura 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 11.3 Extremadura 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 7.8 Extremadura 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 12.2 Extremadura 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 12.6 Extremadura 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 35.8 Extremadura 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 29.6 Extremadura 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 41.6 Extremadura 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 37.0 Extremadura 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 6.0 Extremadura 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 11.0 Extremadura 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 3.0 Extremadura 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 4.5 Extremadura 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 7.0 Extremadura 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 11.1 Extremadura 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 5.2 Extremadura 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 5.6 Extremadura 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 4.6 Extremadura 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 6.5 Extremadura 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 5.2 Extremadura 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 3.6 Extremadura 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 3.9 Extremadura 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 7.1 Extremadura 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 1.0 Extremadura 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 3.2 Extremadura 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 5.2 Extremadura 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 10.1 Extremadura 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 3.1 Extremadura 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 3.6 Extremadura 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 1.5 Extremadura 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 1.2 Extremadura 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.0 Extremadura 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 2.1 Extremadura 5.1 ICT experts: % of companies that hired ICT experts Total Companies 15.6 Extremadura 5.1 ICT experts: % of companies that hired ICT experts Industria 14.7 Extremadura 5.1 ICT experts: % of companies that hired ICT experts Construction 16.7 Extremadura 5.1 ICT experts: % of companies that hired ICT experts Servicios 15.6 Extremadura 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 19.5 Extremadura 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 10.0 Extremadura 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 12.2 Extremadura 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 26.0 Extremadura 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 33.2 Extremadura 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 54.2 Extremadura 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 2.6 Extremadura 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 33.5 Extremadura 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 89.9 Extremadura 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 83.1 Extremadura 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 99.1 Extremadura 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 89.9 Extremadura 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 5.6 Extremadura 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 2.0 Extremadura 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 14.4 Extremadura 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 4.8 Extremadura 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.6 Extremadura 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.0 Extremadura 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Extremadura 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 1.0 Extremadura 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 99.7 Extremadura 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Extremadura 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Extremadura 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 99.4 Extremadura 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 98.4 Extremadura 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 97.1 Extremadura 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 100.0 Extremadura 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 98.5 Extremadura 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 92.0 Extremadura 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 95.0 Extremadura 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 92.2 Extremadura 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 90.6 Extremadura 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 15.6 Extremadura 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 9.4 Extremadura 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 8.5 Extremadura 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 20.4 Extremadura 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 2.2 Extremadura 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 1.1 Extremadura 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 0.6 Extremadura 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 3.1 Extremadura 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 76.0 Extremadura 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 74.7 Extremadura 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 99.9 Extremadura 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 69.8 Extremadura 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 48.6 Extremadura 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 47.0 Extremadura 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 51.7 Extremadura 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 48.4 Extremadura 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 70.8 Extremadura 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 66.5 Extremadura 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 82.8 Extremadura 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 69.2 Extremadura 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 20.2 Extremadura 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 24.3 Extremadura 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 15.0 Extremadura 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 19.9 Extremadura 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 1.9 Extremadura 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 2.9 Extremadura 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 Extremadura 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 2.0 Extremadura 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 44.6 Extremadura 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 46.9 Extremadura 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 56.5 Extremadura 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 40.2 Extremadura 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 30.3 Extremadura 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 41.7 Extremadura 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 30.8 Extremadura 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 25.2 Extremadura 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 8.9 Extremadura 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 1.6 Extremadura 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 12.5 Extremadura 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 11.0 Extremadura 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 12.8 Extremadura 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 4.1 Extremadura 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 0.3 Extremadura 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 20.2 Extremadura 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 49.9 Extremadura 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 49.7 Extremadura 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 55.3 Extremadura 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 48.5 Extremadura 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 25.7 Extremadura 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 26.5 Extremadura 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 33.4 Extremadura 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 23.2 Extremadura 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 45.9 Extremadura 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 44.7 Extremadura 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 46.9 Extremadura 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 46.3 Extremadura 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 99.4 Extremadura 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 100.0 Extremadura 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 100.0 Extremadura 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 99.0 Extremadura 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 88.9 Extremadura 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 96.5 Extremadura 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 88.1 Extremadura 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 85.9 Extremadura 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 51.8 Extremadura 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 43.8 Extremadura 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 62.2 Extremadura 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 52.2 Extremadura 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 56.2 Extremadura 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 59.3 Extremadura 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 66.1 Extremadura 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 52.0 Extremadura 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 48.4 Extremadura 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 55.0 Extremadura 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 42.8 Extremadura 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 47.3 Extremadura 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 92.2 Extremadura 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 90.9 Extremadura 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 85.0 Extremadura 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 94.8 Extremadura 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 55.5 Extremadura 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 53.0 Extremadura 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 68.9 Extremadura 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 52.8 Extremadura 11 % of companies that paid for advertising on the Internet Total Companies 32.7 Extremadura 11 % of companies that paid for advertising on the Internet Industria 26.4 Extremadura 11 % of companies that paid for advertising on the Internet Construction 34.9 Extremadura 11 % of companies that paid for advertising on the Internet Servicios 35.0 Extremadura 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 92.4 Extremadura 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 96.8 Extremadura 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 100.0 Extremadura 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 88.4 Extremadura 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 83.4 Extremadura 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 80.4 Extremadura 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 88.1 Extremadura 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 83.4 Extremadura 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 93.7 Extremadura 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 97.9 Extremadura 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 83.4 Extremadura 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 95.0 Extremadura 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 58.2 Extremadura 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 54.4 Extremadura 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 57.9 Extremadura 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 59.9 Extremadura 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 29.3 Extremadura 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 18.0 Extremadura 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 25.2 Extremadura 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 35.2 Extremadura 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 2.5 Extremadura 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 1.0 Extremadura 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 3.1 Extremadura 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 2.9 Extremadura 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 70.6 Extremadura 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 75.5 Extremadura 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 94.7 Extremadura 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 61.7 Extremadura 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 83.7 Extremadura 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 86.1 Extremadura 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 69.2 Extremadura 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 88.7 Extremadura 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 62.6 Extremadura 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 59.9 Extremadura 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 66.3 Extremadura 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 62.5 Extremadura 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 18.5 Extremadura 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 23.0 Extremadura 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 21.7 Extremadura 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 14.7 Extremadura 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 2.4 Extremadura 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 1.6 Extremadura 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 0.1 Extremadura 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 3.9 Extremadura 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 65.9 Extremadura 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 67.6 Extremadura 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 83.0 Extremadura 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 60.3 Extremadura 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 86.1 Extremadura 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 87.5 Extremadura 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 68.7 Extremadura 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 92.4 Extremadura 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 52.1 Extremadura 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 49.3 Extremadura 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 53.9 Extremadura 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 52.7 Extremadura 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 16.3 Extremadura 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 6.0 Extremadura 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 8.8 Extremadura 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 24.1 Extremadura 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 5.3 Extremadura 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 1.1 Extremadura 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 14.3 Extremadura 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 3.8 Extremadura 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 71.2 Extremadura 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 72.8 Extremadura 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 72.0 Extremadura 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 70.3 Extremadura 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 93.6 Extremadura 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 96.1 Extremadura 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 77.1 Extremadura 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 97.4 Extremadura 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 31.6 Extremadura 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 27.4 Extremadura 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 31.5 Extremadura 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 33.4 Extremadura 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 8.0 Extremadura 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 6.0 Extremadura 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 6.4 Extremadura 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 9.5 Extremadura 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 4.9 Extremadura 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 1.5 Extremadura 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 22.9 Extremadura 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 1.1 Extremadura 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 48.9 Extremadura 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 53.0 Extremadura 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 56.5 Extremadura 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 45.0 Extremadura 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 90.1 Extremadura 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 97.3 Extremadura 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 70.7 Extremadura 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 93.5 Extremadura 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 28.3 Extremadura 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 22.8 Extremadura 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 17.5 Extremadura 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 34.9 Extremadura 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 7.3 Extremadura 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 4.8 Extremadura 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 0.3 Extremadura 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 11.0 Extremadura 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 10.0 Extremadura 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 3.2 Extremadura 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 29.2 Extremadura 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 6.5 Extremadura 13 % of companies with an Internet connection and a website (3) Total Companies 67.2 Extremadura 13 % of companies with an Internet connection and a website (3) Industria 85.5 Extremadura 13 % of companies with an Internet connection and a website (3) Construction 44.0 Extremadura 13 % of companies with an Internet connection and a website (3) Servicios 66.0 Extremadura 14.1 Services available on the website: Appearance of the company (4) Total Companies 86.5 Extremadura 14.1 Services available on the website: Appearance of the company (4) Industria 82.8 Extremadura 14.1 Services available on the website: Appearance of the company (4) Construction 90.2 Extremadura 14.1 Services available on the website: Appearance of the company (4) Servicios 87.9 Extremadura 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 13.1 Extremadura 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 9.9 Extremadura 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 0.1 Extremadura 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 17.3 Extremadura 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 55.1 Extremadura 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 54.3 Extremadura 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 54.9 Extremadura 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 55.6 Extremadura 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 9.1 Extremadura 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 7.4 Extremadura 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 7.2 Extremadura 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 10.4 Extremadura 14.5 Services available on the website: Online tracking of orders (4) Total Companies 12.3 Extremadura 14.5 Services available on the website: Online tracking of orders (4) Industria 4.6 Extremadura 14.5 Services available on the website: Online tracking of orders (4) Construction 10.3 Extremadura 14.5 Services available on the website: Online tracking of orders (4) Servicios 16.9 Extremadura 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 6.8 Extremadura 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 1.8 Extremadura 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 15.0 Extremadura 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 7.9 Extremadura 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 30.1 Extremadura 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 14.5 Extremadura 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 37.8 Extremadura 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 37.4 Extremadura 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 67.7 Extremadura 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 59.7 Extremadura 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 82.0 Extremadura 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 69.4 Extremadura 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 18.3 Extremadura 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 12.6 Extremadura 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 6.8 Extremadura 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 23.6 Extremadura 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 32.3 Extremadura 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 20.4 Extremadura 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 34.5 Extremadura 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 38.6 Extremadura 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 66.1 Extremadura 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 74.2 Extremadura 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 65.3 Extremadura 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 62.8 Extremadura 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 6.7 Extremadura 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 12.7 Extremadura 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 0.5 Extremadura 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 5.6 Extremadura 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 100.0 Extremadura 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 100.0 Extremadura 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Extremadura 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 100.0 Extremadura 17 Social Media: % of companies that used Social Media: Total Companies 33.6 Extremadura 17 Social Media: % of companies that used Social Media: Industria 21.0 Extremadura 17 Social Media: % of companies that used Social Media: Construction 35.1 Extremadura 17 Social Media: % of companies that used Social Media: Servicios 38.6 Extremadura 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 94.0 Extremadura 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 82.7 Extremadura 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 87.7 Extremadura 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 98.3 Extremadura 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 34.9 Extremadura 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 22.6 Extremadura 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 34.0 Extremadura 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 38.0 Extremadura 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 24.9 Extremadura 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 30.1 Extremadura 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 12.7 Extremadura 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 26.8 Extremadura 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 15.5 Extremadura 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 17.1 Extremadura 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 33.9 Extremadura 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 10.4 Extremadura 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 57.7 Extremadura 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 48.2 Extremadura 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 47.5 Extremadura 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 62.5 Extremadura 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 49.9 Extremadura 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 55.6 Extremadura 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 19.2 Extremadura 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 56.6 Extremadura 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 32.7 Extremadura 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 14.4 Extremadura 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 45.8 Extremadura 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 33.6 Extremadura 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 30.8 Extremadura 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 17.2 Extremadura 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 64.3 Extremadura 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 25.3 Extremadura 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 8.6 Extremadura 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 4.0 Extremadura 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 0.3 Extremadura 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 11.8 Extremadura 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 36.5 Extremadura 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 21.1 Extremadura 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 46.0 Extremadura 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 37.6 Extremadura 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 51.9 Extremadura 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 10.5 Extremadura 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 64.4 Extremadura 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 58.4 Extremadura 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 37.7 Extremadura 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 74.1 Extremadura 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 35.2 Extremadura 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 29.9 Extremadura 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 1.1 Extremadura 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 6.8 Extremadura 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 0.2 Extremadura 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 0.0 Extremadura 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 8.0 Extremadura 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 7.5 Extremadura 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 12.2 Extremadura 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 7.0 Extremadura 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 36.6 Extremadura 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 58.7 Extremadura 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 1.7 Extremadura 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 43.8 Extremadura 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 5.6 Extremadura 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 0.0 Extremadura 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 0.7 Extremadura 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 10.6 Extremadura 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 59.7 Extremadura 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 28.6 Extremadura 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 98.7 Extremadura 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 54.6 Extremadura 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 90.3 Extremadura 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 100.0 Extremadura 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 99.1 Extremadura 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 81.5 Extremadura 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 5.6 Extremadura 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 0.0 Extremadura 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 0.7 Extremadura 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 10.6 Extremadura 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 10.2 Extremadura 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 0.0 Extremadura 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 0.7 Extremadura 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 19.7 Extremadura 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 14.7 Extremadura 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 0.0 Extremadura 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 0.4 Extremadura 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 28.6 Extremadura 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 70.7 Extremadura 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 66.7 Extremadura 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 98.1 Extremadura 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 58.9 Extremadura 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 18.4 Extremadura 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 29.6 Extremadura 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 0.7 Extremadura 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 22.2 Extremadura 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 16.6 Extremadura 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 25.4 Extremadura 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 0.7 Extremadura 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 20.5 Extremadura 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 4.8 Extremadura 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 0.0 Extremadura 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 0.4 Extremadura 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 9.1 Extremadura 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 12.2 Extremadura 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 0.0 Extremadura 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 0.7 Extremadura 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 23.5 Extremadura 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 19.4 Extremadura 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 45.1 Extremadura 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 1.3 Extremadura 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 16.5 Extremadura 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 26.2 Extremadura 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 36.5 Extremadura 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 1.7 Extremadura 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 33.6 Extremadura 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 18.1 Extremadura 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 0.0 Extremadura 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 1.3 Extremadura 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 34.9 Extremadura 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 28.0 Extremadura 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 70.4 Extremadura 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 0.9 Extremadura 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 22.0 Extremadura 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 27.9 Extremadura 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 45.1 Extremadura 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 1.1 Extremadura 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 33.4 Extremadura 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 14.7 Extremadura 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 25.4 Extremadura 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 1.1 Extremadura 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 16.5 Extremadura 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 66.5 Extremadura 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 29.6 Extremadura 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 97.6 Extremadura 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 68.0 Extremadura 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 17.0 Extremadura 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 38.2 Extremadura 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 0.4 Extremadura 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 15.6 Extremadura 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 6.5 Extremadura 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 3.2 Extremadura 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 1.3 Extremadura 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 10.6 Extremadura 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 85.7 Extremadura 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 64.5 Extremadura 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 97.6 Extremadura 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 89.4 Extremadura 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 0.0 Extremadura 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 0.0 Extremadura 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 0.0 Extremadura 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 0.0 Extremadura 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 16.2 Extremadura 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 26.4 Extremadura 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 1.1 Extremadura 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 19.0 Extremadura 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 81.2 Extremadura 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 66.7 Extremadura 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 97.8 Extremadura 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 79.5 Extremadura 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 0.8 Extremadura 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 0.0 Extremadura 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 0.0 Extremadura 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 1.5 Extremadura 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 29.2 Extremadura 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 24.0 Extremadura 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 30.1 Extremadura 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 31.1 Extremadura 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 37.6 Extremadura 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 27.8 Extremadura 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 52.7 Extremadura 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 37.8 Extremadura 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 37.9 Extremadura 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 25.5 Extremadura 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 48.0 Extremadura 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 40.5 Extremadura 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 37.6 Extremadura 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 26.6 Extremadura 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 47.8 Extremadura 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 39.6 Extremadura 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 49.8 Extremadura 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 48.9 Extremadura 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 51.4 Extremadura 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 49.8 Extremadura 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 40.9 Extremadura 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 32.9 Extremadura 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 41.2 Extremadura 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 44.3 Extremadura 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 19.7 Extremadura 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 16.5 Extremadura 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 18.0 Extremadura 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 21.7 Extremadura 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 33.8 Extremadura 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 20.8 Extremadura 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 52.8 Extremadura 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 34.6 Extremadura 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 29.7 Extremadura 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 20.6 Extremadura 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 40.9 Extremadura 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 30.8 Extremadura 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 24.0 Extremadura 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 13.2 Extremadura 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 18.7 Extremadura 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 30.6 Extremadura 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 40.4 Extremadura 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 38.2 Extremadura 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 38.1 Extremadura 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 42.1 Extremadura 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 47.6 Extremadura 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 37.6 Extremadura 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 48.6 Extremadura 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 52.0 Extremadura 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 23.0 Extremadura 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 12.6 Extremadura 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 24.1 Extremadura 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 27.5 Extremadura 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 75.9 Extremadura 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 36.8 Extremadura 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 90.1 Extremadura 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 80.8 Extremadura 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 69.1 Extremadura 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 100.0 Extremadura 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 37.1 Extremadura 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 70.4 Extremadura 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 4.2 Extremadura 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 6.3 Extremadura 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 5.3 Extremadura 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 2.8 Extremadura 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 4.1 Extremadura 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 1.6 Extremadura 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 5.3 Extremadura 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 5.0 Extremadura 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 5.1 Extremadura 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 0.0 Extremadura 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 11.9 Extremadura 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 5.5 Extremadura 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 12.0 Extremadura 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 20.0 Extremadura 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 5.2 Extremadura 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 10.4 Extremadura 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 3.5 Extremadura 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 10.1 Extremadura 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.1 Extremadura 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 1.5 Extremadura 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 69.4 Extremadura 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 59.1 Extremadura 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 87.6 Extremadura 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 67.9 Extremadura 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 90.3 Extremadura 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 92.5 Extremadura 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 84.1 Extremadura 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 91.5 Extremadura 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 25.1 Extremadura 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 28.1 Extremadura 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 7.4 Extremadura 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 29.9 Extremadura 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 9.4 Extremadura 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 8.6 Extremadura 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 6.8 Extremadura 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 10.4 Extremadura 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 0.7 Extremadura 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 1.1 Extremadura 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 2.3 Extremadura 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 0.0 Extremadura 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 61.8 Extremadura 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 51.7 Extremadura 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 66.5 Extremadura 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 65.2 Extremadura 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 3,287.2 Extremadura 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 1,356.9 Extremadura 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 310.7 Extremadura 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 1,619.7 Extremadura 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 3,316.3 Extremadura 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 1,142.2 Extremadura 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 691.9 Extremadura 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 1,482.3 Extremadura 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 7,356.6 Extremadura 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 922.0 Extremadura 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 570.3 Extremadura 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 5,864.3 Extremadura 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 1,281.0 Extremadura 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 401.5 Extremadura 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 94.1 Extremadura 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 785.4 Galicia 1.1 % of companies that had computers Total Companies 98.6 Galicia 1.1 % of companies that had computers Industria 97.9 Galicia 1.1 % of companies that had computers Construction 95.4 Galicia 1.1 % of companies that had computers Servicios 99.9 Galicia 1.2 % of companies that had a Local Area Network (LAN) Total Companies 83.9 Galicia 1.2 % of companies that had a Local Area Network (LAN) Industria 79.5 Galicia 1.2 % of companies that had a Local Area Network (LAN) Construction 79.0 Galicia 1.2 % of companies that had a Local Area Network (LAN) Servicios 87.6 Galicia 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 57.8 Galicia 1.3 % of companies that had a 'wireless' Local Area Network Industria 58.2 Galicia 1.3 % of companies that had a 'wireless' Local Area Network Construction 53.4 Galicia 1.3 % of companies that had a 'wireless' Local Area Network Servicios 58.7 Galicia 1.4 % of companies that had an Internet connection Total Companies 97.6 Galicia 1.4 % of companies that had an Internet connection Industria 97.5 Galicia 1.4 % of companies that had an Internet connection Construction 88.8 Galicia 1.4 % of companies that had an Internet connection Servicios 99.9 Galicia 1.5 % of companies that had Mobile telephones Total Companies 94.9 Galicia 1.5 % of companies that had Mobile telephones Industria 95.0 Galicia 1.5 % of companies that had Mobile telephones Construction 93.4 Galicia 1.5 % of companies that had Mobile telephones Servicios 95.3 Galicia 2.1 % of personnel that uses computers at least once a week Total Companies 54.6 Galicia 2.1 % of personnel that uses computers at least once a week Industria 44.3 Galicia 2.1 % of personnel that uses computers at least once a week Construction 35.0 Galicia 2.1 % of personnel that uses computers at least once a week Servicios 63.9 Galicia 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 45.5 Galicia 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 32.4 Galicia 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 33.3 Galicia 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 55.3 Galicia 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 14.8 Galicia 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 10.6 Galicia 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 12.4 Galicia 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 17.7 Galicia 3 % of companies that used some type of open source software Total Companies 85.1 Galicia 3 % of companies that used some type of open source software Industria 83.7 Galicia 3 % of companies that used some type of open source software Construction 79.0 Galicia 3 % of companies that used some type of open source software Servicios 87.4 Galicia 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 33.2 Galicia 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 30.4 Galicia 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 21.0 Galicia 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 37.9 Galicia 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 80.2 Galicia 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 77.8 Galicia 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 74.3 Galicia 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 83.1 Galicia 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 58.2 Galicia 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 57.1 Galicia 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 48.1 Galicia 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 61.5 Galicia 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 22.5 Galicia 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 25.4 Galicia 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 15.1 Galicia 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 22.8 Galicia 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 18.9 Galicia 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 23.9 Galicia 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 6.0 Galicia 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 19.3 Galicia 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 31.9 Galicia 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 32.6 Galicia 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 12.9 Galicia 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 36.4 Galicia 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 6.8 Galicia 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 7.1 Galicia 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 5.4 Galicia 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 7.0 Galicia 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 7.3 Galicia 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 8.7 Galicia 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 6.7 Galicia 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 6.6 Galicia 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 5.1 Galicia 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 5.3 Galicia 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 7.2 Galicia 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 4.4 Galicia 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 3.5 Galicia 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 3.1 Galicia 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 0.1 Galicia 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 4.6 Galicia 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 6.3 Galicia 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 6.3 Galicia 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 6.6 Galicia 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 6.2 Galicia 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 1.0 Galicia 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 1.4 Galicia 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.0 Galicia 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 1.0 Galicia 5.1 ICT experts: % of companies that hired ICT experts Total Companies 18.2 Galicia 5.1 ICT experts: % of companies that hired ICT experts Industria 22.7 Galicia 5.1 ICT experts: % of companies that hired ICT experts Construction 13.2 Galicia 5.1 ICT experts: % of companies that hired ICT experts Servicios 16.8 Galicia 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 20.9 Galicia 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 20.6 Galicia 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 13.5 Galicia 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 22.9 Galicia 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 45.9 Galicia 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 56.3 Galicia 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 49.0 Galicia 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 39.9 Galicia 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 81.6 Galicia 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 79.5 Galicia 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 53.4 Galicia 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 87.0 Galicia 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 6.4 Galicia 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 4.4 Galicia 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 11.1 Galicia 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 6.3 Galicia 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.3 Galicia 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.1 Galicia 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.2 Galicia 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 0.5 Galicia 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 Galicia 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Galicia 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Galicia 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Galicia 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 98.6 Galicia 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 99.2 Galicia 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 97.8 Galicia 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 98.4 Galicia 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 89.5 Galicia 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 93.8 Galicia 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 92.1 Galicia 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 86.5 Galicia 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 21.8 Galicia 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 17.1 Galicia 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 13.0 Galicia 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 26.5 Galicia 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 3.9 Galicia 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 7.1 Galicia 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 2.1 Galicia 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 2.5 Galicia 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 72.4 Galicia 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 72.7 Galicia 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 75.2 Galicia 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 71.6 Galicia 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 50.9 Galicia 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 51.1 Galicia 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 46.2 Galicia 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 51.9 Galicia 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 66.7 Galicia 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 69.6 Galicia 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 69.4 Galicia 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 64.5 Galicia 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 20.1 Galicia 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 22.3 Galicia 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 21.3 Galicia 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 18.6 Galicia 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.4 Galicia 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 1.4 Galicia 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 Galicia 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.0 Galicia 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 46.4 Galicia 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 48.3 Galicia 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 52.1 Galicia 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 44.0 Galicia 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 29.9 Galicia 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 33.8 Galicia 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 31.3 Galicia 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 27.3 Galicia 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 12.4 Galicia 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 10.2 Galicia 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 5.7 Galicia 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 15.1 Galicia 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 9.5 Galicia 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 5.5 Galicia 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 8.8 Galicia 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 11.9 Galicia 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 48.0 Galicia 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 56.9 Galicia 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 37.1 Galicia 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 45.7 Galicia 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 30.0 Galicia 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 36.5 Galicia 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 24.1 Galicia 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 27.7 Galicia 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 42.9 Galicia 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 51.9 Galicia 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 33.4 Galicia 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 40.1 Galicia 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 98.3 Galicia 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 98.1 Galicia 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 94.8 Galicia 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 99.2 Galicia 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 90.7 Galicia 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 89.8 Galicia 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 92.6 Galicia 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 90.8 Galicia 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 48.7 Galicia 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 53.4 Galicia 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 50.3 Galicia 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 45.7 Galicia 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 55.5 Galicia 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 55.9 Galicia 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 62.9 Galicia 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 53.6 Galicia 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 53.3 Galicia 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 52.1 Galicia 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 53.5 Galicia 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 53.9 Galicia 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 92.1 Galicia 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 92.1 Galicia 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 94.1 Galicia 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 91.6 Galicia 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 58.6 Galicia 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 58.1 Galicia 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 61.6 Galicia 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 58.2 Galicia 11 % of companies that paid for advertising on the Internet Total Companies 26.1 Galicia 11 % of companies that paid for advertising on the Internet Industria 23.1 Galicia 11 % of companies that paid for advertising on the Internet Construction 17.4 Galicia 11 % of companies that paid for advertising on the Internet Servicios 30.1 Galicia 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 91.8 Galicia 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 91.2 Galicia 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 99.4 Galicia 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 90.3 Galicia 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 79.7 Galicia 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 79.1 Galicia 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 93.7 Galicia 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 76.9 Galicia 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 93.8 Galicia 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 96.0 Galicia 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 98.7 Galicia 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 91.2 Galicia 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 63.3 Galicia 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 65.1 Galicia 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 49.8 Galicia 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 66.0 Galicia 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 28.8 Galicia 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 21.0 Galicia 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 29.3 Galicia 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 33.2 Galicia 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 3.7 Galicia 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 2.6 Galicia 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 6.9 Galicia 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 3.5 Galicia 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 77.9 Galicia 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 78.1 Galicia 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 84.6 Galicia 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 76.2 Galicia 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 91.9 Galicia 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 89.9 Galicia 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 95.6 Galicia 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 92.2 Galicia 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 66.2 Galicia 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 66.8 Galicia 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 65.9 Galicia 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 65.8 Galicia 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 25.7 Galicia 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 17.3 Galicia 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 20.9 Galicia 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 31.8 Galicia 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 2.5 Galicia 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 3.5 Galicia 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 1.5 Galicia 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 2.2 Galicia 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 66.3 Galicia 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 68.6 Galicia 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 59.1 Galicia 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 66.7 Galicia 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 91.4 Galicia 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 92.3 Galicia 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 92.1 Galicia 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 90.8 Galicia 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 53.6 Galicia 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 54.2 Galicia 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 53.9 Galicia 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 53.2 Galicia 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 18.0 Galicia 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 11.7 Galicia 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 15.4 Galicia 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 22.3 Galicia 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 3.6 Galicia 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 3.6 Galicia 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 2.1 Galicia 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 3.8 Galicia 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 75.2 Galicia 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 77.9 Galicia 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 63.9 Galicia 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 76.3 Galicia 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 95.8 Galicia 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 94.7 Galicia 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 100.0 Galicia 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 95.6 Galicia 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 39.0 Galicia 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 35.3 Galicia 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 45.4 Galicia 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 39.9 Galicia 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 9.5 Galicia 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 7.1 Galicia 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 4.9 Galicia 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 11.8 Galicia 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 2.2 Galicia 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 3.1 Galicia 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Galicia 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 2.1 Galicia 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 59.0 Galicia 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 60.0 Galicia 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 58.5 Galicia 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 58.5 Galicia 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 93.7 Galicia 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 94.4 Galicia 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 89.9 Galicia 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 94.1 Galicia 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 28.9 Galicia 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 32.4 Galicia 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 26.1 Galicia 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 27.5 Galicia 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 6.7 Galicia 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 6.9 Galicia 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 1.2 Galicia 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 7.8 Galicia 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 6.0 Galicia 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 6.2 Galicia 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 10.2 Galicia 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 5.0 Galicia 13 % of companies with an Internet connection and a website (3) Total Companies 71.6 Galicia 13 % of companies with an Internet connection and a website (3) Industria 72.9 Galicia 13 % of companies with an Internet connection and a website (3) Construction 55.8 Galicia 13 % of companies with an Internet connection and a website (3) Servicios 74.4 Galicia 14.1 Services available on the website: Appearance of the company (4) Total Companies 93.6 Galicia 14.1 Services available on the website: Appearance of the company (4) Industria 92.4 Galicia 14.1 Services available on the website: Appearance of the company (4) Construction 90.6 Galicia 14.1 Services available on the website: Appearance of the company (4) Servicios 94.8 Galicia 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 18.0 Galicia 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 10.9 Galicia 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 2.3 Galicia 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 24.7 Galicia 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 50.4 Galicia 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 59.8 Galicia 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 21.3 Galicia 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 50.1 Galicia 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 6.0 Galicia 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 4.0 Galicia 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 4.5 Galicia 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 7.3 Galicia 14.5 Services available on the website: Online tracking of orders (4) Total Companies 8.3 Galicia 14.5 Services available on the website: Online tracking of orders (4) Industria 5.3 Galicia 14.5 Services available on the website: Online tracking of orders (4) Construction 2.3 Galicia 14.5 Services available on the website: Online tracking of orders (4) Servicios 11.0 Galicia 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 8.6 Galicia 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 3.0 Galicia 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 2.3 Galicia 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 12.8 Galicia 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 33.6 Galicia 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 27.0 Galicia 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 15.9 Galicia 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 40.4 Galicia 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 62.4 Galicia 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 60.4 Galicia 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 49.8 Galicia 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 65.7 Galicia 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 17.9 Galicia 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 13.6 Galicia 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 10.6 Galicia 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 21.6 Galicia 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 27.2 Galicia 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 19.8 Galicia 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 27.6 Galicia 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 31.2 Galicia 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 72.6 Galicia 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 75.6 Galicia 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 80.1 Galicia 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 69.1 Galicia 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 14.7 Galicia 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 17.5 Galicia 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 8.7 Galicia 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 14.5 Galicia 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 97.9 Galicia 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 96.9 Galicia 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 99.3 Galicia 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 98.2 Galicia 17 Social Media: % of companies that used Social Media: Total Companies 33.2 Galicia 17 Social Media: % of companies that used Social Media: Industria 29.8 Galicia 17 Social Media: % of companies that used Social Media: Construction 11.3 Galicia 17 Social Media: % of companies that used Social Media: Servicios 40.2 Galicia 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 95.0 Galicia 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 92.3 Galicia 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 87.9 Galicia 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 96.6 Galicia 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 38.5 Galicia 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 37.6 Galicia 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 65.5 Galicia 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 37.1 Galicia 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 31.4 Galicia 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 34.0 Galicia 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 23.3 Galicia 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 30.8 Galicia 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 9.5 Galicia 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 4.8 Galicia 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 3.1 Galicia 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 11.9 Galicia 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 76.4 Galicia 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 73.8 Galicia 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 54.4 Galicia 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 78.9 Galicia 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 63.6 Galicia 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 56.1 Galicia 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 91.0 Galicia 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 65.1 Galicia 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 36.3 Galicia 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 31.3 Galicia 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 0.0 Galicia 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 40.7 Galicia 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 26.7 Galicia 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 17.0 Galicia 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 14.3 Galicia 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 31.6 Galicia 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 12.8 Galicia 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 11.8 Galicia 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 9.5 Galicia 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 13.4 Galicia 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 24.5 Galicia 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 12.9 Galicia 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 3.1 Galicia 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 30.7 Galicia 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 33.2 Galicia 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 31.6 Galicia 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 22.3 Galicia 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 34.6 Galicia 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 54.4 Galicia 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 48.8 Galicia 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 71.8 Galicia 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 55.7 Galicia 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 1.6 Galicia 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 2.4 Galicia 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 4.7 Galicia 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 1.1 Galicia 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 13.1 Galicia 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 11.5 Galicia 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 8.9 Galicia 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 15.0 Galicia 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 63.0 Galicia 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 40.9 Galicia 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 39.7 Galicia 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 75.7 Galicia 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 25.9 Galicia 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 12.5 Galicia 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 0.0 Galicia 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 35.1 Galicia 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 37.2 Galicia 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 15.8 Galicia 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 24.3 Galicia 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 48.2 Galicia 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 69.4 Galicia 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 77.3 Galicia 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 98.6 Galicia 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 62.0 Galicia 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 16.9 Galicia 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 3.2 Galicia 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 24.3 Galicia 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 21.9 Galicia 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 19.7 Galicia 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 10.1 Galicia 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 24.3 Galicia 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 23.2 Galicia 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 21.0 Galicia 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 11.4 Galicia 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 0.0 Galicia 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 27.9 Galicia 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 39.3 Galicia 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 31.7 Galicia 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 37.5 Galicia 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 42.9 Galicia 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 38.9 Galicia 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 23.9 Galicia 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 48.6 Galicia 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 44.1 Galicia 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 36.4 Galicia 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 36.6 Galicia 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 56.6 Galicia 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 33.5 Galicia 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 27.1 Galicia 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 34.0 Galicia 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 64.6 Galicia 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 19.0 Galicia 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 32.2 Galicia 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 26.7 Galicia 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 58.0 Galicia 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 31.0 Galicia 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 40.9 Galicia 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 50.4 Galicia 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 33.7 Galicia 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 37.7 Galicia 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 47.0 Galicia 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 47.6 Galicia 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 33.7 Galicia 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 48.6 Galicia 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 32.1 Galicia 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 34.4 Galicia 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 32.3 Galicia 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 31.1 Galicia 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 39.3 Galicia 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 28.5 Galicia 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 58.0 Galicia 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 41.5 Galicia 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 35.8 Galicia 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 41.6 Galicia 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 14.0 Galicia 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 36.2 Galicia 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 10.0 Galicia 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 0.5 Galicia 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 0.0 Galicia 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 15.5 Galicia 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 46.1 Galicia 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 30.0 Galicia 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 53.8 Galicia 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 52.1 Galicia 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 18.7 Galicia 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 31.9 Galicia 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 8.0 Galicia 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 14.4 Galicia 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 15.3 Galicia 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 7.5 Galicia 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 8.0 Galicia 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 19.7 Galicia 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 50.3 Galicia 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 38.1 Galicia 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 78.1 Galicia 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 51.8 Galicia 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 9.3 Galicia 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 16.9 Galicia 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 8.0 Galicia 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 6.1 Galicia 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 15.0 Galicia 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 5.2 Galicia 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 0.0 Galicia 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 21.2 Galicia 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 45.9 Galicia 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 40.1 Galicia 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 37.5 Galicia 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 49.6 Galicia 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 13.8 Galicia 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 17.2 Galicia 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 56.6 Galicia 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 6.6 Galicia 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 34.8 Galicia 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 34.3 Galicia 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 25.1 Galicia 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 37.4 Galicia 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 35.7 Galicia 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 39.2 Galicia 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 29.8 Galicia 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 35.1 Galicia 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 39.2 Galicia 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 42.3 Galicia 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 41.4 Galicia 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 36.9 Galicia 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 28.5 Galicia 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 23.7 Galicia 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 26.2 Galicia 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 31.9 Galicia 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 50.8 Galicia 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 48.7 Galicia 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 49.9 Galicia 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 52.3 Galicia 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 50.5 Galicia 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 49.8 Galicia 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 59.5 Galicia 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 48.7 Galicia 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 37.4 Galicia 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 43.8 Galicia 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 42.4 Galicia 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 32.3 Galicia 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 32.1 Galicia 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 32.5 Galicia 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 34.6 Galicia 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 31.2 Galicia 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 31.2 Galicia 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 31.2 Galicia 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 34.6 Galicia 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 30.3 Galicia 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 22.8 Galicia 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 22.9 Galicia 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 17.6 Galicia 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 24.1 Galicia 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 38.7 Galicia 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 32.1 Galicia 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 39.7 Galicia 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 42.3 Galicia 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 41.7 Galicia 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 39.2 Galicia 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 41.3 Galicia 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 43.2 Galicia 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 14.0 Galicia 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 11.7 Galicia 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 11.5 Galicia 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 16.0 Galicia 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 78.9 Galicia 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 69.0 Galicia 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 94.5 Galicia 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 80.2 Galicia 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 61.9 Galicia 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 62.8 Galicia 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 26.2 Galicia 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 68.2 Galicia 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 8.1 Galicia 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 13.8 Galicia 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 0.5 Galicia 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 6.8 Galicia 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 3.5 Galicia 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 3.1 Galicia 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 0.0 Galicia 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 4.7 Galicia 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 1.7 Galicia 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 1.8 Galicia 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 0.0 Galicia 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 2.0 Galicia 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 22.2 Galicia 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 29.0 Galicia 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 14.3 Galicia 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 20.5 Galicia 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 5.0 Galicia 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 11.7 Galicia 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Galicia 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 2.5 Galicia 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 59.0 Galicia 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 49.6 Galicia 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 59.7 Galicia 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 64.6 Galicia 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 94.7 Galicia 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 94.8 Galicia 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 100.0 Galicia 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 93.0 Galicia 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 31.8 Galicia 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 36.4 Galicia 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 40.3 Galicia 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 26.2 Galicia 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 19.9 Galicia 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 18.7 Galicia 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 15.5 Galicia 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 21.7 Galicia 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 0.6 Galicia 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 0.9 Galicia 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Galicia 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 0.6 Galicia 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 58.0 Galicia 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 53.1 Galicia 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 54.6 Galicia 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 61.8 Galicia 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 48,474.1 Galicia 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 8,367.6 Galicia 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 961.1 Galicia 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 39,145.5 Galicia 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 41,144.7 Galicia 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 10,368.8 Galicia 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 1,676.5 Galicia 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 29,099.3 Galicia 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 42,941.6 Galicia 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 14,348.5 Galicia 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 685.0 Galicia 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 27,908.0 Galicia 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 11,882.5 Galicia 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 5,968.9 Galicia 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 88.9 Galicia 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 5,824.7 Madrid, Comunidad de 1.1 % of companies that had computers Total Companies 99.5 Madrid, Comunidad de 1.1 % of companies that had computers Industria 99.1 Madrid, Comunidad de 1.1 % of companies that had computers Construction 99.2 Madrid, Comunidad de 1.1 % of companies that had computers Servicios 99.6 Madrid, Comunidad de 1.2 % of companies that had a Local Area Network (LAN) Total Companies 91.1 Madrid, Comunidad de 1.2 % of companies that had a Local Area Network (LAN) Industria 92.9 Madrid, Comunidad de 1.2 % of companies that had a Local Area Network (LAN) Construction 86.2 Madrid, Comunidad de 1.2 % of companies that had a Local Area Network (LAN) Servicios 91.5 Madrid, Comunidad de 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 66.4 Madrid, Comunidad de 1.3 % of companies that had a 'wireless' Local Area Network Industria 61.2 Madrid, Comunidad de 1.3 % of companies that had a 'wireless' Local Area Network Construction 51.6 Madrid, Comunidad de 1.3 % of companies that had a 'wireless' Local Area Network Servicios 70.3 Madrid, Comunidad de 1.4 % of companies that had an Internet connection Total Companies 98.6 Madrid, Comunidad de 1.4 % of companies that had an Internet connection Industria 98.6 Madrid, Comunidad de 1.4 % of companies that had an Internet connection Construction 97.2 Madrid, Comunidad de 1.4 % of companies that had an Internet connection Servicios 98.9 Madrid, Comunidad de 1.5 % of companies that had Mobile telephones Total Companies 95.6 Madrid, Comunidad de 1.5 % of companies that had Mobile telephones Industria 95.5 Madrid, Comunidad de 1.5 % of companies that had Mobile telephones Construction 98.3 Madrid, Comunidad de 1.5 % of companies that had Mobile telephones Servicios 95.1 Madrid, Comunidad de 2.1 % of personnel that uses computers at least once a week Total Companies 67.9 Madrid, Comunidad de 2.1 % of personnel that uses computers at least once a week Industria 61.8 Madrid, Comunidad de 2.1 % of personnel that uses computers at least once a week Construction 48.2 Madrid, Comunidad de 2.1 % of personnel that uses computers at least once a week Servicios 70.7 Madrid, Comunidad de 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 55.9 Madrid, Comunidad de 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 48.5 Madrid, Comunidad de 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 44.7 Madrid, Comunidad de 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 58.3 Madrid, Comunidad de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 26.4 Madrid, Comunidad de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 24.5 Madrid, Comunidad de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 23.3 Madrid, Comunidad de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 27.0 Madrid, Comunidad de 3 % of companies that used some type of open source software Total Companies 86.2 Madrid, Comunidad de 3 % of companies that used some type of open source software Industria 87.2 Madrid, Comunidad de 3 % of companies that used some type of open source software Construction 83.7 Madrid, Comunidad de 3 % of companies that used some type of open source software Servicios 86.4 Madrid, Comunidad de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 43.7 Madrid, Comunidad de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 45.5 Madrid, Comunidad de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 38.9 Madrid, Comunidad de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 44.1 Madrid, Comunidad de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 81.4 Madrid, Comunidad de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 82.4 Madrid, Comunidad de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 76.7 Madrid, Comunidad de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 82.0 Madrid, Comunidad de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 60.6 Madrid, Comunidad de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 62.2 Madrid, Comunidad de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 63.1 Madrid, Comunidad de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 59.8 Madrid, Comunidad de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 35.3 Madrid, Comunidad de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 37.6 Madrid, Comunidad de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 25.8 Madrid, Comunidad de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 36.5 Madrid, Comunidad de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 26.2 Madrid, Comunidad de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 20.0 Madrid, Comunidad de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 20.4 Madrid, Comunidad de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 28.7 Madrid, Comunidad de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 38.1 Madrid, Comunidad de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 33.9 Madrid, Comunidad de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 37.3 Madrid, Comunidad de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 39.2 Madrid, Comunidad de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 4.8 Madrid, Comunidad de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 6.6 Madrid, Comunidad de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 6.0 Madrid, Comunidad de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 4.2 Madrid, Comunidad de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 6.1 Madrid, Comunidad de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 6.8 Madrid, Comunidad de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 8.0 Madrid, Comunidad de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 5.6 Madrid, Comunidad de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 4.1 Madrid, Comunidad de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 5.5 Madrid, Comunidad de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 5.0 Madrid, Comunidad de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 3.6 Madrid, Comunidad de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 3.4 Madrid, Comunidad de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 4.7 Madrid, Comunidad de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 4.2 Madrid, Comunidad de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 2.9 Madrid, Comunidad de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 4.9 Madrid, Comunidad de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 6.0 Madrid, Comunidad de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 5.9 Madrid, Comunidad de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 4.5 Madrid, Comunidad de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 2.1 Madrid, Comunidad de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 1.5 Madrid, Comunidad de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 3.0 Madrid, Comunidad de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 2.1 Madrid, Comunidad de 5.1 ICT experts: % of companies that hired ICT experts Total Companies 33.2 Madrid, Comunidad de 5.1 ICT experts: % of companies that hired ICT experts Industria 26.8 Madrid, Comunidad de 5.1 ICT experts: % of companies that hired ICT experts Construction 20.2 Madrid, Comunidad de 5.1 ICT experts: % of companies that hired ICT experts Servicios 37.2 Madrid, Comunidad de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 26.1 Madrid, Comunidad de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 20.5 Madrid, Comunidad de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 15.7 Madrid, Comunidad de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 29.3 Madrid, Comunidad de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 68.4 Madrid, Comunidad de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 58.0 Madrid, Comunidad de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 79.8 Madrid, Comunidad de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 69.1 Madrid, Comunidad de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 79.5 Madrid, Comunidad de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 81.7 Madrid, Comunidad de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 73.7 Madrid, Comunidad de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 79.7 Madrid, Comunidad de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 16.0 Madrid, Comunidad de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 8.3 Madrid, Comunidad de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 8.6 Madrid, Comunidad de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 19.2 Madrid, Comunidad de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 2.4 Madrid, Comunidad de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.5 Madrid, Comunidad de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Madrid, Comunidad de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 3.3 Madrid, Comunidad de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 Madrid, Comunidad de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Madrid, Comunidad de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Madrid, Comunidad de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Madrid, Comunidad de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 97.8 Madrid, Comunidad de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 94.0 Madrid, Comunidad de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 97.4 Madrid, Comunidad de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 98.7 Madrid, Comunidad de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 83.9 Madrid, Comunidad de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 84.3 Madrid, Comunidad de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 85.6 Madrid, Comunidad de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 83.5 Madrid, Comunidad de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 34.8 Madrid, Comunidad de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 27.3 Madrid, Comunidad de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 18.4 Madrid, Comunidad de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 39.6 Madrid, Comunidad de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 7.3 Madrid, Comunidad de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 6.9 Madrid, Comunidad de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 4.0 Madrid, Comunidad de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 8.0 Madrid, Comunidad de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 81.5 Madrid, Comunidad de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 75.2 Madrid, Comunidad de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 80.1 Madrid, Comunidad de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 83.3 Madrid, Comunidad de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 61.4 Madrid, Comunidad de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 49.8 Madrid, Comunidad de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 54.8 Madrid, Comunidad de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 65.4 Madrid, Comunidad de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 76.4 Madrid, Comunidad de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 70.3 Madrid, Comunidad de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 75.9 Madrid, Comunidad de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 78.0 Madrid, Comunidad de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 27.1 Madrid, Comunidad de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 20.2 Madrid, Comunidad de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 22.8 Madrid, Comunidad de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 29.6 Madrid, Comunidad de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.8 Madrid, Comunidad de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 1.8 Madrid, Comunidad de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 3.8 Madrid, Comunidad de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.0 Madrid, Comunidad de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 35.1 Madrid, Comunidad de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 46.9 Madrid, Comunidad de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 33.6 Madrid, Comunidad de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 32.4 Madrid, Comunidad de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 29.9 Madrid, Comunidad de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 22.9 Madrid, Comunidad de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 38.0 Madrid, Comunidad de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 30.2 Madrid, Comunidad de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 15.7 Madrid, Comunidad de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 12.5 Madrid, Comunidad de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 15.5 Madrid, Comunidad de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 16.5 Madrid, Comunidad de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 16.3 Madrid, Comunidad de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 10.0 Madrid, Comunidad de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 6.5 Madrid, Comunidad de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 19.6 Madrid, Comunidad de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 58.8 Madrid, Comunidad de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 52.0 Madrid, Comunidad de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 62.1 Madrid, Comunidad de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 59.9 Madrid, Comunidad de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 44.4 Madrid, Comunidad de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 33.4 Madrid, Comunidad de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 46.3 Madrid, Comunidad de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 46.8 Madrid, Comunidad de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 53.2 Madrid, Comunidad de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 45.5 Madrid, Comunidad de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 54.9 Madrid, Comunidad de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 54.7 Madrid, Comunidad de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 97.9 Madrid, Comunidad de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 97.7 Madrid, Comunidad de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 99.1 Madrid, Comunidad de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 97.7 Madrid, Comunidad de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 87.0 Madrid, Comunidad de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 85.9 Madrid, Comunidad de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 90.4 Madrid, Comunidad de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 86.7 Madrid, Comunidad de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 56.3 Madrid, Comunidad de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 49.6 Madrid, Comunidad de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 58.6 Madrid, Comunidad de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 57.5 Madrid, Comunidad de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 59.7 Madrid, Comunidad de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 54.9 Madrid, Comunidad de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 53.3 Madrid, Comunidad de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 62.0 Madrid, Comunidad de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 60.9 Madrid, Comunidad de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 60.5 Madrid, Comunidad de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 61.3 Madrid, Comunidad de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 60.9 Madrid, Comunidad de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 92.1 Madrid, Comunidad de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 88.8 Madrid, Comunidad de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 90.9 Madrid, Comunidad de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 93.1 Madrid, Comunidad de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 67.0 Madrid, Comunidad de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 59.8 Madrid, Comunidad de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 68.4 Madrid, Comunidad de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 68.6 Madrid, Comunidad de 11 % of companies that paid for advertising on the Internet Total Companies 29.5 Madrid, Comunidad de 11 % of companies that paid for advertising on the Internet Industria 25.4 Madrid, Comunidad de 11 % of companies that paid for advertising on the Internet Construction 20.4 Madrid, Comunidad de 11 % of companies that paid for advertising on the Internet Servicios 32.2 Madrid, Comunidad de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 91.5 Madrid, Comunidad de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 92.2 Madrid, Comunidad de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 93.5 Madrid, Comunidad de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 91.0 Madrid, Comunidad de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 80.4 Madrid, Comunidad de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 78.3 Madrid, Comunidad de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 78.8 Madrid, Comunidad de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 81.2 Madrid, Comunidad de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 91.1 Madrid, Comunidad de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 87.7 Madrid, Comunidad de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 89.0 Madrid, Comunidad de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 92.3 Madrid, Comunidad de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 54.1 Madrid, Comunidad de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 48.4 Madrid, Comunidad de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 65.4 Madrid, Comunidad de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 53.6 Madrid, Comunidad de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 42.0 Madrid, Comunidad de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 29.6 Madrid, Comunidad de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 49.2 Madrid, Comunidad de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 43.7 Madrid, Comunidad de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 5.2 Madrid, Comunidad de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 7.6 Madrid, Comunidad de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 1.7 Madrid, Comunidad de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 5.2 Madrid, Comunidad de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 80.8 Madrid, Comunidad de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 79.5 Madrid, Comunidad de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 80.2 Madrid, Comunidad de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 81.2 Madrid, Comunidad de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 90.1 Madrid, Comunidad de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 89.3 Madrid, Comunidad de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 85.9 Madrid, Comunidad de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 91.1 Madrid, Comunidad de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 53.3 Madrid, Comunidad de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 49.7 Madrid, Comunidad de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 66.1 Madrid, Comunidad de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 52.0 Madrid, Comunidad de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 36.6 Madrid, Comunidad de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 29.7 Madrid, Comunidad de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 41.2 Madrid, Comunidad de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 37.4 Madrid, Comunidad de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 4.8 Madrid, Comunidad de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 6.4 Madrid, Comunidad de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 5.0 Madrid, Comunidad de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 4.4 Madrid, Comunidad de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 73.0 Madrid, Comunidad de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 73.4 Madrid, Comunidad de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 75.2 Madrid, Comunidad de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 72.6 Madrid, Comunidad de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 89.2 Madrid, Comunidad de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 89.6 Madrid, Comunidad de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 79.9 Madrid, Comunidad de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 90.8 Madrid, Comunidad de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 39.9 Madrid, Comunidad de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 40.3 Madrid, Comunidad de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 50.8 Madrid, Comunidad de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 37.8 Madrid, Comunidad de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 26.8 Madrid, Comunidad de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 21.6 Madrid, Comunidad de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 33.5 Madrid, Comunidad de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 26.9 Madrid, Comunidad de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 6.6 Madrid, Comunidad de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 8.5 Madrid, Comunidad de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 5.3 Madrid, Comunidad de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 6.4 Madrid, Comunidad de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 81.3 Madrid, Comunidad de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 75.9 Madrid, Comunidad de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 86.5 Madrid, Comunidad de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 81.7 Madrid, Comunidad de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 93.9 Madrid, Comunidad de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 93.5 Madrid, Comunidad de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 93.8 Madrid, Comunidad de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 94.1 Madrid, Comunidad de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 31.1 Madrid, Comunidad de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 29.0 Madrid, Comunidad de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 35.9 Madrid, Comunidad de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 30.7 Madrid, Comunidad de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 21.6 Madrid, Comunidad de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 18.6 Madrid, Comunidad de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 24.8 Madrid, Comunidad de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 21.7 Madrid, Comunidad de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 5.4 Madrid, Comunidad de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 6.4 Madrid, Comunidad de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 4.8 Madrid, Comunidad de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 5.3 Madrid, Comunidad de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 66.6 Madrid, Comunidad de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 62.5 Madrid, Comunidad de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 73.1 Madrid, Comunidad de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 66.4 Madrid, Comunidad de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 90.6 Madrid, Comunidad de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 91.4 Madrid, Comunidad de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 94.3 Madrid, Comunidad de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 89.7 Madrid, Comunidad de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 24.2 Madrid, Comunidad de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 23.1 Madrid, Comunidad de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 28.3 Madrid, Comunidad de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 23.7 Madrid, Comunidad de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 14.0 Madrid, Comunidad de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 10.6 Madrid, Comunidad de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 18.3 Madrid, Comunidad de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 14.0 Madrid, Comunidad de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 9.0 Madrid, Comunidad de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 7.8 Madrid, Comunidad de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 3.9 Madrid, Comunidad de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 10.3 Madrid, Comunidad de 13 % of companies with an Internet connection and a website (3) Total Companies 76.3 Madrid, Comunidad de 13 % of companies with an Internet connection and a website (3) Industria 81.9 Madrid, Comunidad de 13 % of companies with an Internet connection and a website (3) Construction 57.3 Madrid, Comunidad de 13 % of companies with an Internet connection and a website (3) Servicios 78.3 Madrid, Comunidad de 14.1 Services available on the website: Appearance of the company (4) Total Companies 92.9 Madrid, Comunidad de 14.1 Services available on the website: Appearance of the company (4) Industria 89.6 Madrid, Comunidad de 14.1 Services available on the website: Appearance of the company (4) Construction 86.1 Madrid, Comunidad de 14.1 Services available on the website: Appearance of the company (4) Servicios 94.7 Madrid, Comunidad de 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 15.6 Madrid, Comunidad de 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 7.6 Madrid, Comunidad de 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 9.1 Madrid, Comunidad de 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 18.5 Madrid, Comunidad de 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 52.9 Madrid, Comunidad de 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 52.5 Madrid, Comunidad de 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 38.9 Madrid, Comunidad de 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 54.9 Madrid, Comunidad de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 7.0 Madrid, Comunidad de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 4.7 Madrid, Comunidad de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 0.1 Madrid, Comunidad de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 8.5 Madrid, Comunidad de 14.5 Services available on the website: Online tracking of orders (4) Total Companies 10.7 Madrid, Comunidad de 14.5 Services available on the website: Online tracking of orders (4) Industria 5.6 Madrid, Comunidad de 14.5 Services available on the website: Online tracking of orders (4) Construction 0.0 Madrid, Comunidad de 14.5 Services available on the website: Online tracking of orders (4) Servicios 13.4 Madrid, Comunidad de 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 9.5 Madrid, Comunidad de 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 3.6 Madrid, Comunidad de 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 8.2 Madrid, Comunidad de 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 11.1 Madrid, Comunidad de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 39.6 Madrid, Comunidad de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 21.3 Madrid, Comunidad de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 16.0 Madrid, Comunidad de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 47.4 Madrid, Comunidad de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 70.0 Madrid, Comunidad de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 63.5 Madrid, Comunidad de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 57.0 Madrid, Comunidad de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 73.3 Madrid, Comunidad de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 30.2 Madrid, Comunidad de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 21.5 Madrid, Comunidad de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 17.9 Madrid, Comunidad de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 34.0 Madrid, Comunidad de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 30.4 Madrid, Comunidad de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 24.1 Madrid, Comunidad de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 20.3 Madrid, Comunidad de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 33.3 Madrid, Comunidad de 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 72.7 Madrid, Comunidad de 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 64.3 Madrid, Comunidad de 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 67.4 Madrid, Comunidad de 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 75.7 Madrid, Comunidad de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 23.0 Madrid, Comunidad de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 23.3 Madrid, Comunidad de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 16.6 Madrid, Comunidad de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 23.9 Madrid, Comunidad de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 98.7 Madrid, Comunidad de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 97.9 Madrid, Comunidad de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Madrid, Comunidad de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 98.7 Madrid, Comunidad de 17 Social Media: % of companies that used Social Media: Total Companies 39.8 Madrid, Comunidad de 17 Social Media: % of companies that used Social Media: Industria 27.7 Madrid, Comunidad de 17 Social Media: % of companies that used Social Media: Construction 21.3 Madrid, Comunidad de 17 Social Media: % of companies that used Social Media: Servicios 46.0 Madrid, Comunidad de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 93.4 Madrid, Comunidad de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 86.7 Madrid, Comunidad de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 84.9 Madrid, Comunidad de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 95.1 Madrid, Comunidad de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 49.5 Madrid, Comunidad de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 34.9 Madrid, Comunidad de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 13.4 Madrid, Comunidad de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 54.6 Madrid, Comunidad de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 42.1 Madrid, Comunidad de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 42.9 Madrid, Comunidad de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 10.2 Madrid, Comunidad de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 44.6 Madrid, Comunidad de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 14.4 Madrid, Comunidad de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 12.8 Madrid, Comunidad de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 15.1 Madrid, Comunidad de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 14.6 Madrid, Comunidad de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 74.4 Madrid, Comunidad de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 70.6 Madrid, Comunidad de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 74.3 Madrid, Comunidad de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 74.9 Madrid, Comunidad de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 58.0 Madrid, Comunidad de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 50.8 Madrid, Comunidad de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 53.0 Madrid, Comunidad de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 59.5 Madrid, Comunidad de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 35.4 Madrid, Comunidad de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 27.3 Madrid, Comunidad de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 47.7 Madrid, Comunidad de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 35.6 Madrid, Comunidad de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 30.7 Madrid, Comunidad de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 27.2 Madrid, Comunidad de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 40.9 Madrid, Comunidad de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 30.4 Madrid, Comunidad de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 32.8 Madrid, Comunidad de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 21.1 Madrid, Comunidad de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 39.7 Madrid, Comunidad de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 34.0 Madrid, Comunidad de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 36.3 Madrid, Comunidad de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 25.6 Madrid, Comunidad de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 50.4 Madrid, Comunidad de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 36.7 Madrid, Comunidad de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 41.9 Madrid, Comunidad de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 31.7 Madrid, Comunidad de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 31.5 Madrid, Comunidad de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 44.2 Madrid, Comunidad de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 47.0 Madrid, Comunidad de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 53.1 Madrid, Comunidad de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 52.4 Madrid, Comunidad de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 45.7 Madrid, Comunidad de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 4.5 Madrid, Comunidad de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 5.9 Madrid, Comunidad de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 6.9 Madrid, Comunidad de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 4.1 Madrid, Comunidad de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 19.3 Madrid, Comunidad de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 12.3 Madrid, Comunidad de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 12.7 Madrid, Comunidad de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 22.2 Madrid, Comunidad de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 63.9 Madrid, Comunidad de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 77.2 Madrid, Comunidad de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 70.6 Madrid, Comunidad de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 61.4 Madrid, Comunidad de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 31.6 Madrid, Comunidad de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 22.6 Madrid, Comunidad de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 54.8 Madrid, Comunidad de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 30.5 Madrid, Comunidad de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 59.8 Madrid, Comunidad de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 45.1 Madrid, Comunidad de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 50.0 Madrid, Comunidad de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 62.8 Madrid, Comunidad de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 72.1 Madrid, Comunidad de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 60.7 Madrid, Comunidad de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 44.2 Madrid, Comunidad de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 76.4 Madrid, Comunidad de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 17.5 Madrid, Comunidad de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 5.4 Madrid, Comunidad de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 44.0 Madrid, Comunidad de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 16.4 Madrid, Comunidad de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 22.1 Madrid, Comunidad de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 12.4 Madrid, Comunidad de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 14.0 Madrid, Comunidad de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 24.2 Madrid, Comunidad de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 26.1 Madrid, Comunidad de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 13.7 Madrid, Comunidad de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 17.7 Madrid, Comunidad de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 28.6 Madrid, Comunidad de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 50.8 Madrid, Comunidad de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 55.5 Madrid, Comunidad de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 17.2 Madrid, Comunidad de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 53.5 Madrid, Comunidad de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 48.4 Madrid, Comunidad de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 38.2 Madrid, Comunidad de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 42.2 Madrid, Comunidad de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 50.4 Madrid, Comunidad de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 34.0 Madrid, Comunidad de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 37.2 Madrid, Comunidad de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 8.3 Madrid, Comunidad de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 36.2 Madrid, Comunidad de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 22.1 Madrid, Comunidad de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 27.8 Madrid, Comunidad de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 49.9 Madrid, Comunidad de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 18.5 Madrid, Comunidad de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 21.4 Madrid, Comunidad de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 26.2 Madrid, Comunidad de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 51.1 Madrid, Comunidad de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 17.8 Madrid, Comunidad de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 28.5 Madrid, Comunidad de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 32.0 Madrid, Comunidad de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 47.3 Madrid, Comunidad de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 26.2 Madrid, Comunidad de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 33.1 Madrid, Comunidad de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 26.7 Madrid, Comunidad de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 47.8 Madrid, Comunidad de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 32.5 Madrid, Comunidad de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 26.1 Madrid, Comunidad de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 29.7 Madrid, Comunidad de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 38.3 Madrid, Comunidad de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 24.3 Madrid, Comunidad de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 18.9 Madrid, Comunidad de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 24.9 Madrid, Comunidad de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 34.7 Madrid, Comunidad de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 16.5 Madrid, Comunidad de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 25.7 Madrid, Comunidad de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 29.5 Madrid, Comunidad de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 58.7 Madrid, Comunidad de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 21.8 Madrid, Comunidad de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 22.3 Madrid, Comunidad de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 29.0 Madrid, Comunidad de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 1.9 Madrid, Comunidad de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 23.4 Madrid, Comunidad de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 48.1 Madrid, Comunidad de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 50.8 Madrid, Comunidad de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 61.4 Madrid, Comunidad de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 46.4 Madrid, Comunidad de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 15.1 Madrid, Comunidad de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 5.4 Madrid, Comunidad de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 32.5 Madrid, Comunidad de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 14.6 Madrid, Comunidad de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 31.5 Madrid, Comunidad de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 53.8 Madrid, Comunidad de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 8.9 Madrid, Comunidad de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 30.8 Madrid, Comunidad de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 46.8 Madrid, Comunidad de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 30.4 Madrid, Comunidad de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 38.9 Madrid, Comunidad de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 49.9 Madrid, Comunidad de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 7.2 Madrid, Comunidad de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 4.4 Madrid, Comunidad de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 38.0 Madrid, Comunidad de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 4.4 Madrid, Comunidad de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 28.2 Madrid, Comunidad de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 21.0 Madrid, Comunidad de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 5.5 Madrid, Comunidad de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 31.5 Madrid, Comunidad de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 46.5 Madrid, Comunidad de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 61.6 Madrid, Comunidad de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 52.5 Madrid, Comunidad de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 43.9 Madrid, Comunidad de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 10.2 Madrid, Comunidad de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 6.1 Madrid, Comunidad de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 27.7 Madrid, Comunidad de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 9.0 Madrid, Comunidad de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 32.3 Madrid, Comunidad de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 32.0 Madrid, Comunidad de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 26.2 Madrid, Comunidad de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 33.7 Madrid, Comunidad de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 31.0 Madrid, Comunidad de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 32.1 Madrid, Comunidad de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 23.9 Madrid, Comunidad de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 32.1 Madrid, Comunidad de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 30.1 Madrid, Comunidad de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 31.7 Madrid, Comunidad de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 22.4 Madrid, Comunidad de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 31.1 Madrid, Comunidad de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 30.4 Madrid, Comunidad de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 36.2 Madrid, Comunidad de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 18.9 Madrid, Comunidad de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 31.1 Madrid, Comunidad de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 39.6 Madrid, Comunidad de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 51.8 Madrid, Comunidad de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 36.4 Madrid, Comunidad de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 36.9 Madrid, Comunidad de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 44.4 Madrid, Comunidad de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 46.9 Madrid, Comunidad de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 52.6 Madrid, Comunidad de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 42.0 Madrid, Comunidad de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 40.7 Madrid, Comunidad de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 46.3 Madrid, Comunidad de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 35.4 Madrid, Comunidad de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 40.2 Madrid, Comunidad de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 41.0 Madrid, Comunidad de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 39.3 Madrid, Comunidad de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 32.2 Madrid, Comunidad de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 42.9 Madrid, Comunidad de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 38.8 Madrid, Comunidad de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 35.5 Madrid, Comunidad de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 32.2 Madrid, Comunidad de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 40.7 Madrid, Comunidad de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 31.0 Madrid, Comunidad de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 30.3 Madrid, Comunidad de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 14.9 Madrid, Comunidad de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 34.1 Madrid, Comunidad de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 41.4 Madrid, Comunidad de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 38.4 Madrid, Comunidad de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 42.3 Madrid, Comunidad de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 42.0 Madrid, Comunidad de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 47.3 Madrid, Comunidad de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 39.9 Madrid, Comunidad de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 59.2 Madrid, Comunidad de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 46.9 Madrid, Comunidad de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 20.4 Madrid, Comunidad de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 20.4 Madrid, Comunidad de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 23.3 Madrid, Comunidad de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 19.8 Madrid, Comunidad de 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 73.0 Madrid, Comunidad de 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 72.1 Madrid, Comunidad de 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 59.0 Madrid, Comunidad de 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 76.2 Madrid, Comunidad de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 70.1 Madrid, Comunidad de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 70.9 Madrid, Comunidad de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 72.2 Madrid, Comunidad de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 69.5 Madrid, Comunidad de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 9.2 Madrid, Comunidad de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 12.8 Madrid, Comunidad de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 6.6 Madrid, Comunidad de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 8.7 Madrid, Comunidad de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 6.7 Madrid, Comunidad de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 8.0 Madrid, Comunidad de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 2.8 Madrid, Comunidad de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 7.0 Madrid, Comunidad de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 4.3 Madrid, Comunidad de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 4.5 Madrid, Comunidad de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 1.3 Madrid, Comunidad de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 4.8 Madrid, Comunidad de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 21.8 Madrid, Comunidad de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 24.4 Madrid, Comunidad de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 13.1 Madrid, Comunidad de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 22.7 Madrid, Comunidad de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 6.8 Madrid, Comunidad de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 7.8 Madrid, Comunidad de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 5.8 Madrid, Comunidad de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 6.7 Madrid, Comunidad de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 68.1 Madrid, Comunidad de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 66.1 Madrid, Comunidad de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 62.5 Madrid, Comunidad de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 69.4 Madrid, Comunidad de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 91.1 Madrid, Comunidad de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 90.6 Madrid, Comunidad de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 95.5 Madrid, Comunidad de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 90.6 Madrid, Comunidad de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 23.0 Madrid, Comunidad de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 23.1 Madrid, Comunidad de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 27.0 Madrid, Comunidad de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 22.4 Madrid, Comunidad de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 18.1 Madrid, Comunidad de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 16.4 Madrid, Comunidad de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 17.0 Madrid, Comunidad de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 18.7 Madrid, Comunidad de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 2.4 Madrid, Comunidad de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 1.6 Madrid, Comunidad de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 1.6 Madrid, Comunidad de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 2.7 Madrid, Comunidad de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 64.9 Madrid, Comunidad de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 59.1 Madrid, Comunidad de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 61.9 Madrid, Comunidad de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 66.8 Madrid, Comunidad de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 1,703,407.0 Madrid, Comunidad de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 200,787.2 Madrid, Comunidad de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 11,965.3 Madrid, Comunidad de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 1,490,654.5 Madrid, Comunidad de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 1,138,514.0 Madrid, Comunidad de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 171,669.9 Madrid, Comunidad de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 15,769.7 Madrid, Comunidad de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 951,074.4 Madrid, Comunidad de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 2,866,127.4 Madrid, Comunidad de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 475,568.8 Madrid, Comunidad de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 39,109.9 Madrid, Comunidad de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 2,351,448.7 Madrid, Comunidad de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 549,540.7 Madrid, Comunidad de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 101,822.7 Madrid, Comunidad de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 8,192.3 Madrid, Comunidad de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 439,525.7 Murcia, Regi¾n de 1.1 % of companies that had computers Total Companies 100.0 Murcia, Regi¾n de 1.1 % of companies that had computers Industria 100.0 Murcia, Regi¾n de 1.1 % of companies that had computers Construction 100.0 Murcia, Regi¾n de 1.1 % of companies that had computers Servicios 100.0 Murcia, Regi¾n de 1.2 % of companies that had a Local Area Network (LAN) Total Companies 91.2 Murcia, Regi¾n de 1.2 % of companies that had a Local Area Network (LAN) Industria 89.1 Murcia, Regi¾n de 1.2 % of companies that had a Local Area Network (LAN) Construction 92.7 Murcia, Regi¾n de 1.2 % of companies that had a Local Area Network (LAN) Servicios 92.1 Murcia, Regi¾n de 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 64.7 Murcia, Regi¾n de 1.3 % of companies that had a 'wireless' Local Area Network Industria 68.8 Murcia, Regi¾n de 1.3 % of companies that had a 'wireless' Local Area Network Construction 49.3 Murcia, Regi¾n de 1.3 % of companies that had a 'wireless' Local Area Network Servicios 65.7 Murcia, Regi¾n de 1.4 % of companies that had an Internet connection Total Companies 99.6 Murcia, Regi¾n de 1.4 % of companies that had an Internet connection Industria 100.0 Murcia, Regi¾n de 1.4 % of companies that had an Internet connection Construction 100.0 Murcia, Regi¾n de 1.4 % of companies that had an Internet connection Servicios 99.2 Murcia, Regi¾n de 1.5 % of companies that had Mobile telephones Total Companies 96.4 Murcia, Regi¾n de 1.5 % of companies that had Mobile telephones Industria 100.0 Murcia, Regi¾n de 1.5 % of companies that had Mobile telephones Construction 100.0 Murcia, Regi¾n de 1.5 % of companies that had Mobile telephones Servicios 93.4 Murcia, Regi¾n de 2.1 % of personnel that uses computers at least once a week Total Companies 39.5 Murcia, Regi¾n de 2.1 % of personnel that uses computers at least once a week Industria 39.4 Murcia, Regi¾n de 2.1 % of personnel that uses computers at least once a week Construction 36.5 Murcia, Regi¾n de 2.1 % of personnel that uses computers at least once a week Servicios 39.9 Murcia, Regi¾n de 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 33.0 Murcia, Regi¾n de 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 30.0 Murcia, Regi¾n de 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 35.9 Murcia, Regi¾n de 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 34.5 Murcia, Regi¾n de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 10.2 Murcia, Regi¾n de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 9.3 Murcia, Regi¾n de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 14.3 Murcia, Regi¾n de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 10.4 Murcia, Regi¾n de 3 % of companies that used some type of open source software Total Companies 87.7 Murcia, Regi¾n de 3 % of companies that used some type of open source software Industria 84.4 Murcia, Regi¾n de 3 % of companies that used some type of open source software Construction 88.6 Murcia, Regi¾n de 3 % of companies that used some type of open source software Servicios 89.5 Murcia, Regi¾n de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 39.9 Murcia, Regi¾n de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 37.5 Murcia, Regi¾n de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 20.8 Murcia, Regi¾n de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 45.4 Murcia, Regi¾n de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 83.9 Murcia, Regi¾n de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 82.0 Murcia, Regi¾n de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 86.6 Murcia, Regi¾n de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 84.5 Murcia, Regi¾n de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 62.6 Murcia, Regi¾n de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 57.7 Murcia, Regi¾n de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 56.5 Murcia, Regi¾n de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 66.8 Murcia, Regi¾n de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 26.2 Murcia, Regi¾n de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 24.3 Murcia, Regi¾n de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 16.6 Murcia, Regi¾n de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 29.4 Murcia, Regi¾n de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 25.3 Murcia, Regi¾n de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 24.8 Murcia, Regi¾n de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 24.0 Murcia, Regi¾n de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 26.0 Murcia, Regi¾n de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 38.5 Murcia, Regi¾n de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 41.9 Murcia, Regi¾n de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 42.0 Murcia, Regi¾n de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 35.8 Murcia, Regi¾n de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 5.8 Murcia, Regi¾n de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 8.8 Murcia, Regi¾n de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 8.8 Murcia, Regi¾n de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 3.4 Murcia, Regi¾n de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 5.7 Murcia, Regi¾n de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 7.5 Murcia, Regi¾n de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 8.8 Murcia, Regi¾n de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 4.0 Murcia, Regi¾n de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 4.4 Murcia, Regi¾n de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 5.8 Murcia, Regi¾n de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 8.8 Murcia, Regi¾n de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 2.7 Murcia, Regi¾n de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 5.5 Murcia, Regi¾n de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 8.5 Murcia, Regi¾n de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 8.8 Murcia, Regi¾n de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 3.1 Murcia, Regi¾n de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 6.1 Murcia, Regi¾n de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 8.3 Murcia, Regi¾n de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 8.8 Murcia, Regi¾n de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 4.3 Murcia, Regi¾n de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 0.3 Murcia, Regi¾n de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 0.0 Murcia, Regi¾n de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.0 Murcia, Regi¾n de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 0.6 Murcia, Regi¾n de 5.1 ICT experts: % of companies that hired ICT experts Total Companies 16.5 Murcia, Regi¾n de 5.1 ICT experts: % of companies that hired ICT experts Industria 17.9 Murcia, Regi¾n de 5.1 ICT experts: % of companies that hired ICT experts Construction 6.0 Murcia, Regi¾n de 5.1 ICT experts: % of companies that hired ICT experts Servicios 18.1 Murcia, Regi¾n de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 21.1 Murcia, Regi¾n de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 21.2 Murcia, Regi¾n de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 26.0 Murcia, Regi¾n de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 19.9 Murcia, Regi¾n de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 49.3 Murcia, Regi¾n de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 51.6 Murcia, Regi¾n de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 13.7 Murcia, Regi¾n de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 57.9 Murcia, Regi¾n de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 82.6 Murcia, Regi¾n de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 86.5 Murcia, Regi¾n de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 100.0 Murcia, Regi¾n de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 75.2 Murcia, Regi¾n de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 6.6 Murcia, Regi¾n de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 8.3 Murcia, Regi¾n de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 2.8 Murcia, Regi¾n de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 6.3 Murcia, Regi¾n de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.4 Murcia, Regi¾n de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 1.1 Murcia, Regi¾n de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Murcia, Regi¾n de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 0.1 Murcia, Regi¾n de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 Murcia, Regi¾n de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Murcia, Regi¾n de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Murcia, Regi¾n de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Murcia, Regi¾n de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 98.0 Murcia, Regi¾n de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 97.9 Murcia, Regi¾n de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 100.0 Murcia, Regi¾n de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 97.6 Murcia, Regi¾n de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 91.9 Murcia, Regi¾n de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 93.3 Murcia, Regi¾n de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 97.8 Murcia, Regi¾n de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 89.7 Murcia, Regi¾n de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 12.3 Murcia, Regi¾n de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 8.4 Murcia, Regi¾n de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 5.4 Murcia, Regi¾n de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 16.2 Murcia, Regi¾n de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 3.9 Murcia, Regi¾n de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 4.7 Murcia, Regi¾n de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 2.2 Murcia, Regi¾n de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 3.7 Murcia, Regi¾n de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 80.5 Murcia, Regi¾n de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 82.0 Murcia, Regi¾n de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 69.5 Murcia, Regi¾n de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 82.1 Murcia, Regi¾n de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 55.8 Murcia, Regi¾n de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 60.7 Murcia, Regi¾n de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 35.3 Murcia, Regi¾n de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 57.3 Murcia, Regi¾n de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 77.6 Murcia, Regi¾n de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 78.2 Murcia, Regi¾n de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 69.0 Murcia, Regi¾n de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 79.0 Murcia, Regi¾n de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 25.9 Murcia, Regi¾n de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 19.2 Murcia, Regi¾n de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 26.2 Murcia, Regi¾n de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 29.9 Murcia, Regi¾n de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 1.1 Murcia, Regi¾n de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 0.0 Murcia, Regi¾n de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 8.8 Murcia, Regi¾n de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.0 Murcia, Regi¾n de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 47.2 Murcia, Regi¾n de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 49.9 Murcia, Regi¾n de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 29.8 Murcia, Regi¾n de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 49.4 Murcia, Regi¾n de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 30.5 Murcia, Regi¾n de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 34.2 Murcia, Regi¾n de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 40.5 Murcia, Regi¾n de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 26.0 Murcia, Regi¾n de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 12.1 Murcia, Regi¾n de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 9.8 Murcia, Regi¾n de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 10.0 Murcia, Regi¾n de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 13.9 Murcia, Regi¾n de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 7.2 Murcia, Regi¾n de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 4.0 Murcia, Regi¾n de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 11.0 Murcia, Regi¾n de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 8.3 Murcia, Regi¾n de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 53.3 Murcia, Regi¾n de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 54.3 Murcia, Regi¾n de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 58.2 Murcia, Regi¾n de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 51.6 Murcia, Regi¾n de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 32.4 Murcia, Regi¾n de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 36.4 Murcia, Regi¾n de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 28.0 Murcia, Regi¾n de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 30.9 Murcia, Regi¾n de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 47.5 Murcia, Regi¾n de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 48.9 Murcia, Regi¾n de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 58.2 Murcia, Regi¾n de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 44.4 Murcia, Regi¾n de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 98.7 Murcia, Regi¾n de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 100.0 Murcia, Regi¾n de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 100.0 Murcia, Regi¾n de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 97.6 Murcia, Regi¾n de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 90.3 Murcia, Regi¾n de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 95.2 Murcia, Regi¾n de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 83.4 Murcia, Regi¾n de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 88.9 Murcia, Regi¾n de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 46.0 Murcia, Regi¾n de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 44.2 Murcia, Regi¾n de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 51.4 Murcia, Regi¾n de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 45.9 Murcia, Regi¾n de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 54.8 Murcia, Regi¾n de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 49.0 Murcia, Regi¾n de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 69.2 Murcia, Regi¾n de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 55.2 Murcia, Regi¾n de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 49.8 Murcia, Regi¾n de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 64.8 Murcia, Regi¾n de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 41.3 Murcia, Regi¾n de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 42.7 Murcia, Regi¾n de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 86.5 Murcia, Regi¾n de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 91.7 Murcia, Regi¾n de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 82.0 Murcia, Regi¾n de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 84.4 Murcia, Regi¾n de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 62.2 Murcia, Regi¾n de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 61.3 Murcia, Regi¾n de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 54.3 Murcia, Regi¾n de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 64.5 Murcia, Regi¾n de 11 % of companies that paid for advertising on the Internet Total Companies 23.3 Murcia, Regi¾n de 11 % of companies that paid for advertising on the Internet Industria 24.4 Murcia, Regi¾n de 11 % of companies that paid for advertising on the Internet Construction 9.2 Murcia, Regi¾n de 11 % of companies that paid for advertising on the Internet Servicios 25.8 Murcia, Regi¾n de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 91.8 Murcia, Regi¾n de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 91.8 Murcia, Regi¾n de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 98.0 Murcia, Regi¾n de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 90.4 Murcia, Regi¾n de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 79.7 Murcia, Regi¾n de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 83.3 Murcia, Regi¾n de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 87.1 Murcia, Regi¾n de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 75.9 Murcia, Regi¾n de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 85.2 Murcia, Regi¾n de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 90.7 Murcia, Regi¾n de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 97.7 Murcia, Regi¾n de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 78.3 Murcia, Regi¾n de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 57.8 Murcia, Regi¾n de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 57.4 Murcia, Regi¾n de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 66.3 Murcia, Regi¾n de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 55.9 Murcia, Regi¾n de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 39.1 Murcia, Regi¾n de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 38.0 Murcia, Regi¾n de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 24.9 Murcia, Regi¾n de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 43.5 Murcia, Regi¾n de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 4.7 Murcia, Regi¾n de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 5.4 Murcia, Regi¾n de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 0.0 Murcia, Regi¾n de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 5.5 Murcia, Regi¾n de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 80.2 Murcia, Regi¾n de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 82.1 Murcia, Regi¾n de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 88.8 Murcia, Regi¾n de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 77.2 Murcia, Regi¾n de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 83.5 Murcia, Regi¾n de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 94.7 Murcia, Regi¾n de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 70.5 Murcia, Regi¾n de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 79.8 Murcia, Regi¾n de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 56.1 Murcia, Regi¾n de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 53.5 Murcia, Regi¾n de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 58.0 Murcia, Regi¾n de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 57.3 Murcia, Regi¾n de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 34.1 Murcia, Regi¾n de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 29.8 Murcia, Regi¾n de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 25.1 Murcia, Regi¾n de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 39.0 Murcia, Regi¾n de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 5.0 Murcia, Regi¾n de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 2.5 Murcia, Regi¾n de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 9.9 Murcia, Regi¾n de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 5.4 Murcia, Regi¾n de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 61.7 Murcia, Regi¾n de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 65.1 Murcia, Regi¾n de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 70.1 Murcia, Regi¾n de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 57.9 Murcia, Regi¾n de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 88.4 Murcia, Regi¾n de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 96.1 Murcia, Regi¾n de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 84.7 Murcia, Regi¾n de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 84.1 Murcia, Regi¾n de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 41.8 Murcia, Regi¾n de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 42.7 Murcia, Regi¾n de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 45.5 Murcia, Regi¾n de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 40.3 Murcia, Regi¾n de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 21.1 Murcia, Regi¾n de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 25.8 Murcia, Regi¾n de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 25.8 Murcia, Regi¾n de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 16.7 Murcia, Regi¾n de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 6.2 Murcia, Regi¾n de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 2.6 Murcia, Regi¾n de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 0.0 Murcia, Regi¾n de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 10.2 Murcia, Regi¾n de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 66.6 Murcia, Regi¾n de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 71.5 Murcia, Regi¾n de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 61.7 Murcia, Regi¾n de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 64.7 Murcia, Regi¾n de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 91.8 Murcia, Regi¾n de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 95.7 Murcia, Regi¾n de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 100.0 Murcia, Regi¾n de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 87.4 Murcia, Regi¾n de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 33.4 Murcia, Regi¾n de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 40.3 Murcia, Regi¾n de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 33.3 Murcia, Regi¾n de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 28.8 Murcia, Regi¾n de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 18.1 Murcia, Regi¾n de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 17.4 Murcia, Regi¾n de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 30.1 Murcia, Regi¾n de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 16.0 Murcia, Regi¾n de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 5.4 Murcia, Regi¾n de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 2.5 Murcia, Regi¾n de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 6.6 Murcia, Regi¾n de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 7.1 Murcia, Regi¾n de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 47.2 Murcia, Regi¾n de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 42.1 Murcia, Regi¾n de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 41.5 Murcia, Regi¾n de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 51.4 Murcia, Regi¾n de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 84.5 Murcia, Regi¾n de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 86.7 Murcia, Regi¾n de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 95.3 Murcia, Regi¾n de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 81.5 Murcia, Regi¾n de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 30.4 Murcia, Regi¾n de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 39.3 Murcia, Regi¾n de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 6.5 Murcia, Regi¾n de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 30.2 Murcia, Regi¾n de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 9.8 Murcia, Regi¾n de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 18.3 Murcia, Regi¾n de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 0.6 Murcia, Regi¾n de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 7.2 Murcia, Regi¾n de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 9.7 Murcia, Regi¾n de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 7.0 Murcia, Regi¾n de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Murcia, Regi¾n de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 12.7 Murcia, Regi¾n de 13 % of companies with an Internet connection and a website (3) Total Companies 72.0 Murcia, Regi¾n de 13 % of companies with an Internet connection and a website (3) Industria 82.3 Murcia, Regi¾n de 13 % of companies with an Internet connection and a website (3) Construction 58.1 Murcia, Regi¾n de 13 % of companies with an Internet connection and a website (3) Servicios 68.9 Murcia, Regi¾n de 14.1 Services available on the website: Appearance of the company (4) Total Companies 85.4 Murcia, Regi¾n de 14.1 Services available on the website: Appearance of the company (4) Industria 84.1 Murcia, Regi¾n de 14.1 Services available on the website: Appearance of the company (4) Construction 80.7 Murcia, Regi¾n de 14.1 Services available on the website: Appearance of the company (4) Servicios 87.1 Murcia, Regi¾n de 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 7.5 Murcia, Regi¾n de 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 4.9 Murcia, Regi¾n de 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 0.9 Murcia, Regi¾n de 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 10.5 Murcia, Regi¾n de 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 48.7 Murcia, Regi¾n de 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 57.7 Murcia, Regi¾n de 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 14.0 Murcia, Regi¾n de 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 48.7 Murcia, Regi¾n de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 4.2 Murcia, Regi¾n de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 7.3 Murcia, Regi¾n de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 0.0 Murcia, Regi¾n de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 2.7 Murcia, Regi¾n de 14.5 Services available on the website: Online tracking of orders (4) Total Companies 7.8 Murcia, Regi¾n de 14.5 Services available on the website: Online tracking of orders (4) Industria 7.8 Murcia, Regi¾n de 14.5 Services available on the website: Online tracking of orders (4) Construction 0.0 Murcia, Regi¾n de 14.5 Services available on the website: Online tracking of orders (4) Servicios 9.2 Murcia, Regi¾n de 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 6.7 Murcia, Regi¾n de 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 9.1 Murcia, Regi¾n de 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 0.0 Murcia, Regi¾n de 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 6.2 Murcia, Regi¾n de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 31.9 Murcia, Regi¾n de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 24.7 Murcia, Regi¾n de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 39.0 Murcia, Regi¾n de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 35.8 Murcia, Regi¾n de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 61.0 Murcia, Regi¾n de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 57.6 Murcia, Regi¾n de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 53.8 Murcia, Regi¾n de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 64.7 Murcia, Regi¾n de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 13.8 Murcia, Regi¾n de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 8.5 Murcia, Regi¾n de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 29.7 Murcia, Regi¾n de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 14.6 Murcia, Regi¾n de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 25.1 Murcia, Regi¾n de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 23.7 Murcia, Regi¾n de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 10.8 Murcia, Regi¾n de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 28.8 Murcia, Regi¾n de 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 69.6 Murcia, Regi¾n de 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 72.6 Murcia, Regi¾n de 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 89.0 Murcia, Regi¾n de 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 63.5 Murcia, Regi¾n de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 14.5 Murcia, Regi¾n de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 16.4 Murcia, Regi¾n de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 13.1 Murcia, Regi¾n de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 13.5 Murcia, Regi¾n de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 98.6 Murcia, Regi¾n de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 97.0 Murcia, Regi¾n de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Murcia, Regi¾n de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 99.3 Murcia, Regi¾n de 17 Social Media: % of companies that used Social Media: Total Companies 31.0 Murcia, Regi¾n de 17 Social Media: % of companies that used Social Media: Industria 30.2 Murcia, Regi¾n de 17 Social Media: % of companies that used Social Media: Construction 18.0 Murcia, Regi¾n de 17 Social Media: % of companies that used Social Media: Servicios 34.3 Murcia, Regi¾n de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 91.2 Murcia, Regi¾n de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 83.8 Murcia, Regi¾n de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 100.0 Murcia, Regi¾n de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 94.1 Murcia, Regi¾n de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 25.9 Murcia, Regi¾n de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 18.5 Murcia, Regi¾n de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 16.4 Murcia, Regi¾n de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 30.9 Murcia, Regi¾n de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 34.5 Murcia, Regi¾n de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 38.8 Murcia, Regi¾n de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 62.4 Murcia, Regi¾n de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 29.0 Murcia, Regi¾n de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 9.9 Murcia, Regi¾n de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 4.9 Murcia, Regi¾n de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 11.0 Murcia, Regi¾n de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 12.4 Murcia, Regi¾n de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 69.1 Murcia, Regi¾n de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 64.5 Murcia, Regi¾n de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 98.6 Murcia, Regi¾n de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 68.1 Murcia, Regi¾n de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 46.8 Murcia, Regi¾n de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 40.5 Murcia, Regi¾n de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 22.6 Murcia, Regi¾n de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 52.8 Murcia, Regi¾n de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 27.3 Murcia, Regi¾n de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 11.8 Murcia, Regi¾n de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 17.1 Murcia, Regi¾n de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 36.7 Murcia, Regi¾n de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 28.6 Murcia, Regi¾n de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 12.1 Murcia, Regi¾n de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 17.1 Murcia, Regi¾n de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 38.6 Murcia, Regi¾n de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 16.9 Murcia, Regi¾n de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 5.7 Murcia, Regi¾n de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 12.3 Murcia, Regi¾n de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 23.3 Murcia, Regi¾n de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 22.1 Murcia, Regi¾n de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 10.7 Murcia, Regi¾n de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 13.7 Murcia, Regi¾n de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 29.2 Murcia, Regi¾n de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 31.5 Murcia, Regi¾n de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 20.1 Murcia, Regi¾n de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 17.1 Murcia, Regi¾n de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 39.1 Murcia, Regi¾n de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 56.0 Murcia, Regi¾n de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 59.6 Murcia, Regi¾n de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 82.9 Murcia, Regi¾n de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 51.0 Murcia, Regi¾n de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 4.0 Murcia, Regi¾n de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 5.0 Murcia, Regi¾n de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 0.0 Murcia, Regi¾n de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 4.0 Murcia, Regi¾n de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 11.4 Murcia, Regi¾n de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 11.5 Murcia, Regi¾n de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 3.8 Murcia, Regi¾n de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 13.0 Murcia, Regi¾n de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 77.7 Murcia, Regi¾n de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 75.8 Murcia, Regi¾n de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 0.0 Murcia, Regi¾n de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 83.6 Murcia, Regi¾n de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 20.9 Murcia, Regi¾n de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 12.7 Murcia, Regi¾n de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 6.5 Murcia, Regi¾n de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 26.1 Murcia, Regi¾n de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 39.6 Murcia, Regi¾n de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 44.9 Murcia, Regi¾n de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 41.9 Murcia, Regi¾n de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 36.6 Murcia, Regi¾n de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 57.3 Murcia, Regi¾n de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 55.9 Murcia, Regi¾n de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 100.0 Murcia, Regi¾n de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 55.3 Murcia, Regi¾n de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 9.2 Murcia, Regi¾n de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 9.8 Murcia, Regi¾n de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 0.0 Murcia, Regi¾n de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 9.4 Murcia, Regi¾n de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 9.0 Murcia, Regi¾n de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 1.8 Murcia, Regi¾n de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 29.0 Murcia, Regi¾n de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 11.5 Murcia, Regi¾n de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 14.0 Murcia, Regi¾n de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 4.5 Murcia, Regi¾n de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 6.5 Murcia, Regi¾n de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 19.5 Murcia, Regi¾n de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 45.8 Murcia, Regi¾n de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 44.8 Murcia, Regi¾n de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 80.7 Murcia, Regi¾n de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 44.1 Murcia, Regi¾n de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 33.4 Murcia, Regi¾n de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 21.7 Murcia, Regi¾n de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 6.5 Murcia, Regi¾n de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 41.4 Murcia, Regi¾n de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 38.2 Murcia, Regi¾n de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 47.1 Murcia, Regi¾n de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 58.1 Murcia, Regi¾n de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 32.3 Murcia, Regi¾n de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 15.7 Murcia, Regi¾n de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 6.3 Murcia, Regi¾n de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 6.5 Murcia, Regi¾n de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 21.3 Murcia, Regi¾n de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 15.3 Murcia, Regi¾n de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 30.4 Murcia, Regi¾n de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 6.5 Murcia, Regi¾n de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 8.0 Murcia, Regi¾n de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 32.1 Murcia, Regi¾n de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 38.4 Murcia, Regi¾n de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 71.0 Murcia, Regi¾n de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 26.3 Murcia, Regi¾n de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 33.6 Murcia, Regi¾n de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 48.1 Murcia, Regi¾n de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 64.5 Murcia, Regi¾n de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 24.0 Murcia, Regi¾n de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 20.2 Murcia, Regi¾n de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 11.1 Murcia, Regi¾n de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 41.9 Murcia, Regi¾n de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 23.6 Murcia, Regi¾n de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 20.3 Murcia, Regi¾n de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 22.1 Murcia, Regi¾n de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 80.7 Murcia, Regi¾n de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 15.4 Murcia, Regi¾n de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 27.1 Murcia, Regi¾n de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 25.3 Murcia, Regi¾n de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 71.0 Murcia, Regi¾n de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 25.2 Murcia, Regi¾n de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 7.9 Murcia, Regi¾n de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 16.2 Murcia, Regi¾n de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 0.0 Murcia, Regi¾n de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 4.1 Murcia, Regi¾n de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 67.9 Murcia, Regi¾n de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 37.3 Murcia, Regi¾n de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 48.4 Murcia, Regi¾n de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 85.3 Murcia, Regi¾n de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 9.8 Murcia, Regi¾n de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 21.7 Murcia, Regi¾n de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 0.0 Murcia, Regi¾n de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 4.1 Murcia, Regi¾n de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 22.8 Murcia, Regi¾n de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 16.2 Murcia, Regi¾n de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 12.9 Murcia, Regi¾n de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 26.9 Murcia, Regi¾n de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 55.9 Murcia, Regi¾n de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 50.4 Murcia, Regi¾n de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 35.5 Murcia, Regi¾n de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 60.1 Murcia, Regi¾n de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 4.8 Murcia, Regi¾n de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 2.2 Murcia, Regi¾n de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 0.0 Murcia, Regi¾n de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 6.5 Murcia, Regi¾n de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 11.7 Murcia, Regi¾n de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 14.8 Murcia, Regi¾n de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 29.0 Murcia, Regi¾n de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 9.0 Murcia, Regi¾n de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 61.4 Murcia, Regi¾n de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 46.2 Murcia, Regi¾n de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 19.4 Murcia, Regi¾n de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 72.0 Murcia, Regi¾n de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 8.5 Murcia, Regi¾n de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 7.8 Murcia, Regi¾n de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 0.0 Murcia, Regi¾n de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 9.5 Murcia, Regi¾n de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 33.1 Murcia, Regi¾n de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 35.7 Murcia, Regi¾n de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 32.1 Murcia, Regi¾n de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 31.8 Murcia, Regi¾n de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 36.4 Murcia, Regi¾n de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 40.3 Murcia, Regi¾n de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 41.2 Murcia, Regi¾n de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 32.9 Murcia, Regi¾n de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 36.3 Murcia, Regi¾n de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 36.4 Murcia, Regi¾n de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 36.1 Murcia, Regi¾n de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 36.4 Murcia, Regi¾n de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 31.5 Murcia, Regi¾n de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 30.5 Murcia, Regi¾n de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 38.1 Murcia, Regi¾n de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 30.5 Murcia, Regi¾n de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 51.2 Murcia, Regi¾n de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 50.4 Murcia, Regi¾n de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 67.6 Murcia, Regi¾n de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 47.7 Murcia, Regi¾n de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 44.0 Murcia, Regi¾n de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 41.9 Murcia, Regi¾n de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 46.0 Murcia, Regi¾n de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 44.8 Murcia, Regi¾n de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 38.2 Murcia, Regi¾n de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 43.5 Murcia, Regi¾n de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 35.8 Murcia, Regi¾n de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 35.5 Murcia, Regi¾n de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 33.3 Murcia, Regi¾n de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 32.1 Murcia, Regi¾n de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 27.0 Murcia, Regi¾n de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 35.3 Murcia, Regi¾n de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 30.5 Murcia, Regi¾n de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 30.3 Murcia, Regi¾n de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 22.0 Murcia, Regi¾n de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 32.4 Murcia, Regi¾n de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 27.5 Murcia, Regi¾n de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 23.4 Murcia, Regi¾n de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 25.9 Murcia, Regi¾n de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 30.2 Murcia, Regi¾n de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 33.5 Murcia, Regi¾n de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 34.6 Murcia, Regi¾n de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 27.3 Murcia, Regi¾n de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 34.1 Murcia, Regi¾n de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 32.6 Murcia, Regi¾n de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 32.6 Murcia, Regi¾n de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 33.9 Murcia, Regi¾n de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 32.3 Murcia, Regi¾n de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 14.7 Murcia, Regi¾n de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 12.7 Murcia, Regi¾n de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 22.9 Murcia, Regi¾n de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 14.1 Murcia, Regi¾n de 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 62.7 Murcia, Regi¾n de 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 61.6 Murcia, Regi¾n de 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 37.1 Murcia, Regi¾n de 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 72.3 Murcia, Regi¾n de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 63.3 Murcia, Regi¾n de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 63.6 Murcia, Regi¾n de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 62.9 Murcia, Regi¾n de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 63.2 Murcia, Regi¾n de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 10.2 Murcia, Regi¾n de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 15.7 Murcia, Regi¾n de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 9.0 Murcia, Regi¾n de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 7.2 Murcia, Regi¾n de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 6.5 Murcia, Regi¾n de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 9.8 Murcia, Regi¾n de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 0.3 Murcia, Regi¾n de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 5.8 Murcia, Regi¾n de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 5.0 Murcia, Regi¾n de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 5.7 Murcia, Regi¾n de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 9.0 Murcia, Regi¾n de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 3.8 Murcia, Regi¾n de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 15.5 Murcia, Regi¾n de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 22.0 Murcia, Regi¾n de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 0.7 Murcia, Regi¾n de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 15.0 Murcia, Regi¾n de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 3.5 Murcia, Regi¾n de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 2.0 Murcia, Regi¾n de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Murcia, Regi¾n de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 5.1 Murcia, Regi¾n de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 71.7 Murcia, Regi¾n de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 70.3 Murcia, Regi¾n de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 53.6 Murcia, Regi¾n de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 76.3 Murcia, Regi¾n de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 93.4 Murcia, Regi¾n de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 99.3 Murcia, Regi¾n de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 94.8 Murcia, Regi¾n de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 89.8 Murcia, Regi¾n de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 22.3 Murcia, Regi¾n de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 22.4 Murcia, Regi¾n de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 46.4 Murcia, Regi¾n de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 17.2 Murcia, Regi¾n de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 13.2 Murcia, Regi¾n de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 14.8 Murcia, Regi¾n de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 13.2 Murcia, Regi¾n de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 12.3 Murcia, Regi¾n de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 0.8 Murcia, Regi¾n de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 0.2 Murcia, Regi¾n de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Murcia, Regi¾n de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 1.4 Murcia, Regi¾n de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 62.0 Murcia, Regi¾n de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 73.5 Murcia, Regi¾n de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 33.9 Murcia, Regi¾n de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 61.3 Murcia, Regi¾n de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 11,014.9 Murcia, Regi¾n de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 5,800.0 Murcia, Regi¾n de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 314.7 Murcia, Regi¾n de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 4,900.2 Murcia, Regi¾n de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 10,416.1 Murcia, Regi¾n de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 5,088.7 Murcia, Regi¾n de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 727.2 Murcia, Regi¾n de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 4,600.3 Murcia, Regi¾n de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 12,067.0 Murcia, Regi¾n de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 5,291.2 Murcia, Regi¾n de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 497.7 Murcia, Regi¾n de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 6,278.1 Murcia, Regi¾n de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 6,372.6 Murcia, Regi¾n de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 2,629.5 Murcia, Regi¾n de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 90.0 Murcia, Regi¾n de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 3,653.1 Navarra, Comunidad Foral de 1.1 % of companies that had computers Total Companies 99.6 Navarra, Comunidad Foral de 1.1 % of companies that had computers Industria 100.0 Navarra, Comunidad Foral de 1.1 % of companies that had computers Construction 100.0 Navarra, Comunidad Foral de 1.1 % of companies that had computers Servicios 99.2 Navarra, Comunidad Foral de 1.2 % of companies that had a Local Area Network (LAN) Total Companies 86.8 Navarra, Comunidad Foral de 1.2 % of companies that had a Local Area Network (LAN) Industria 92.6 Navarra, Comunidad Foral de 1.2 % of companies that had a Local Area Network (LAN) Construction 86.5 Navarra, Comunidad Foral de 1.2 % of companies that had a Local Area Network (LAN) Servicios 81.6 Navarra, Comunidad Foral de 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 54.7 Navarra, Comunidad Foral de 1.3 % of companies that had a 'wireless' Local Area Network Industria 59.2 Navarra, Comunidad Foral de 1.3 % of companies that had a 'wireless' Local Area Network Construction 54.6 Navarra, Comunidad Foral de 1.3 % of companies that had a 'wireless' Local Area Network Servicios 50.6 Navarra, Comunidad Foral de 1.4 % of companies that had an Internet connection Total Companies 98.9 Navarra, Comunidad Foral de 1.4 % of companies that had an Internet connection Industria 100.0 Navarra, Comunidad Foral de 1.4 % of companies that had an Internet connection Construction 100.0 Navarra, Comunidad Foral de 1.4 % of companies that had an Internet connection Servicios 97.7 Navarra, Comunidad Foral de 1.5 % of companies that had Mobile telephones Total Companies 96.4 Navarra, Comunidad Foral de 1.5 % of companies that had Mobile telephones Industria 97.8 Navarra, Comunidad Foral de 1.5 % of companies that had Mobile telephones Construction 100.0 Navarra, Comunidad Foral de 1.5 % of companies that had Mobile telephones Servicios 94.1 Navarra, Comunidad Foral de 2.1 % of personnel that uses computers at least once a week Total Companies 51.5 Navarra, Comunidad Foral de 2.1 % of personnel that uses computers at least once a week Industria 50.6 Navarra, Comunidad Foral de 2.1 % of personnel that uses computers at least once a week Construction 34.5 Navarra, Comunidad Foral de 2.1 % of personnel that uses computers at least once a week Servicios 57.0 Navarra, Comunidad Foral de 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 40.6 Navarra, Comunidad Foral de 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 38.1 Navarra, Comunidad Foral de 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 31.9 Navarra, Comunidad Foral de 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 47.2 Navarra, Comunidad Foral de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 16.8 Navarra, Comunidad Foral de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 16.7 Navarra, Comunidad Foral de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 13.1 Navarra, Comunidad Foral de 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 17.9 Navarra, Comunidad Foral de 3 % of companies that used some type of open source software Total Companies 79.6 Navarra, Comunidad Foral de 3 % of companies that used some type of open source software Industria 78.4 Navarra, Comunidad Foral de 3 % of companies that used some type of open source software Construction 94.9 Navarra, Comunidad Foral de 3 % of companies that used some type of open source software Servicios 76.7 Navarra, Comunidad Foral de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 31.4 Navarra, Comunidad Foral de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 30.5 Navarra, Comunidad Foral de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 32.3 Navarra, Comunidad Foral de 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 32.0 Navarra, Comunidad Foral de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 74.4 Navarra, Comunidad Foral de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 75.7 Navarra, Comunidad Foral de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 77.3 Navarra, Comunidad Foral de 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 72.3 Navarra, Comunidad Foral de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 49.5 Navarra, Comunidad Foral de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 42.1 Navarra, Comunidad Foral de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 56.6 Navarra, Comunidad Foral de 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 54.5 Navarra, Comunidad Foral de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 20.4 Navarra, Comunidad Foral de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 20.0 Navarra, Comunidad Foral de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 7.1 Navarra, Comunidad Foral de 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 24.4 Navarra, Comunidad Foral de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 19.2 Navarra, Comunidad Foral de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 20.8 Navarra, Comunidad Foral de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 20.0 Navarra, Comunidad Foral de 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 17.6 Navarra, Comunidad Foral de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 23.2 Navarra, Comunidad Foral de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 17.5 Navarra, Comunidad Foral de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 19.1 Navarra, Comunidad Foral de 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 29.6 Navarra, Comunidad Foral de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 10.4 Navarra, Comunidad Foral de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 12.2 Navarra, Comunidad Foral de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 2.8 Navarra, Comunidad Foral de 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 10.8 Navarra, Comunidad Foral de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 11.3 Navarra, Comunidad Foral de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 14.4 Navarra, Comunidad Foral de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 2.8 Navarra, Comunidad Foral de 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 10.8 Navarra, Comunidad Foral de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 8.4 Navarra, Comunidad Foral de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 10.2 Navarra, Comunidad Foral de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 2.8 Navarra, Comunidad Foral de 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 8.3 Navarra, Comunidad Foral de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 8.0 Navarra, Comunidad Foral de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 10.4 Navarra, Comunidad Foral de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 1.2 Navarra, Comunidad Foral de 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 7.7 Navarra, Comunidad Foral de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 8.6 Navarra, Comunidad Foral de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 9.5 Navarra, Comunidad Foral de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 1.2 Navarra, Comunidad Foral de 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 9.6 Navarra, Comunidad Foral de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 3.7 Navarra, Comunidad Foral de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 1.6 Navarra, Comunidad Foral de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 2.3 Navarra, Comunidad Foral de 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 6.1 Navarra, Comunidad Foral de 5.1 ICT experts: % of companies that hired ICT experts Total Companies 20.8 Navarra, Comunidad Foral de 5.1 ICT experts: % of companies that hired ICT experts Industria 27.3 Navarra, Comunidad Foral de 5.1 ICT experts: % of companies that hired ICT experts Construction 7.6 Navarra, Comunidad Foral de 5.1 ICT experts: % of companies that hired ICT experts Servicios 18.4 Navarra, Comunidad Foral de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 22.9 Navarra, Comunidad Foral de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 25.2 Navarra, Comunidad Foral de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 7.6 Navarra, Comunidad Foral de 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 24.9 Navarra, Comunidad Foral de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 62.8 Navarra, Comunidad Foral de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 57.6 Navarra, Comunidad Foral de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 89.6 Navarra, Comunidad Foral de 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 65.5 Navarra, Comunidad Foral de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 73.3 Navarra, Comunidad Foral de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 83.2 Navarra, Comunidad Foral de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 100.0 Navarra, Comunidad Foral de 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 61.8 Navarra, Comunidad Foral de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 9.1 Navarra, Comunidad Foral de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 8.2 Navarra, Comunidad Foral de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 10.0 Navarra, Comunidad Foral de 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 9.6 Navarra, Comunidad Foral de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.9 Navarra, Comunidad Foral de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.8 Navarra, Comunidad Foral de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Navarra, Comunidad Foral de 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 1.1 Navarra, Comunidad Foral de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 Navarra, Comunidad Foral de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Navarra, Comunidad Foral de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Navarra, Comunidad Foral de 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Navarra, Comunidad Foral de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 97.2 Navarra, Comunidad Foral de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 99.1 Navarra, Comunidad Foral de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 100.0 Navarra, Comunidad Foral de 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 94.7 Navarra, Comunidad Foral de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 91.3 Navarra, Comunidad Foral de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 96.3 Navarra, Comunidad Foral de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 96.8 Navarra, Comunidad Foral de 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 85.1 Navarra, Comunidad Foral de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 23.7 Navarra, Comunidad Foral de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 23.6 Navarra, Comunidad Foral de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 4.4 Navarra, Comunidad Foral de 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 29.1 Navarra, Comunidad Foral de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 8.6 Navarra, Comunidad Foral de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 12.3 Navarra, Comunidad Foral de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 4.4 Navarra, Comunidad Foral de 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 6.3 Navarra, Comunidad Foral de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 80.7 Navarra, Comunidad Foral de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 83.9 Navarra, Comunidad Foral de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 74.1 Navarra, Comunidad Foral de 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 79.6 Navarra, Comunidad Foral de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 53.2 Navarra, Comunidad Foral de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 57.1 Navarra, Comunidad Foral de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 41.5 Navarra, Comunidad Foral de 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 52.7 Navarra, Comunidad Foral de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 76.1 Navarra, Comunidad Foral de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 79.4 Navarra, Comunidad Foral de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 68.5 Navarra, Comunidad Foral de 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 74.9 Navarra, Comunidad Foral de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 19.6 Navarra, Comunidad Foral de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 22.2 Navarra, Comunidad Foral de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 17.6 Navarra, Comunidad Foral de 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 17.6 Navarra, Comunidad Foral de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.0 Navarra, Comunidad Foral de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 0.0 Navarra, Comunidad Foral de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 Navarra, Comunidad Foral de 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.0 Navarra, Comunidad Foral de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 45.7 Navarra, Comunidad Foral de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 51.9 Navarra, Comunidad Foral de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 56.1 Navarra, Comunidad Foral de 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 36.9 Navarra, Comunidad Foral de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 32.1 Navarra, Comunidad Foral de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 33.8 Navarra, Comunidad Foral de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 25.6 Navarra, Comunidad Foral de 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 32.2 Navarra, Comunidad Foral de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 12.1 Navarra, Comunidad Foral de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 6.3 Navarra, Comunidad Foral de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 17.1 Navarra, Comunidad Foral de 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 16.3 Navarra, Comunidad Foral de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 7.3 Navarra, Comunidad Foral de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 7.1 Navarra, Comunidad Foral de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 1.2 Navarra, Comunidad Foral de 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 9.2 Navarra, Comunidad Foral de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 58.5 Navarra, Comunidad Foral de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 68.3 Navarra, Comunidad Foral de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 49.0 Navarra, Comunidad Foral de 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 51.9 Navarra, Comunidad Foral de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 36.5 Navarra, Comunidad Foral de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 42.5 Navarra, Comunidad Foral de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 28.8 Navarra, Comunidad Foral de 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 33.0 Navarra, Comunidad Foral de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 53.2 Navarra, Comunidad Foral de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 60.9 Navarra, Comunidad Foral de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 49.0 Navarra, Comunidad Foral de 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 47.2 Navarra, Comunidad Foral de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 98.2 Navarra, Comunidad Foral de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 96.7 Navarra, Comunidad Foral de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 100.0 Navarra, Comunidad Foral de 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 99.0 Navarra, Comunidad Foral de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 92.6 Navarra, Comunidad Foral de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 95.1 Navarra, Comunidad Foral de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 77.3 Navarra, Comunidad Foral de 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 94.5 Navarra, Comunidad Foral de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 50.4 Navarra, Comunidad Foral de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 48.3 Navarra, Comunidad Foral de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 67.0 Navarra, Comunidad Foral de 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 47.9 Navarra, Comunidad Foral de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 54.7 Navarra, Comunidad Foral de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 58.9 Navarra, Comunidad Foral de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 43.1 Navarra, Comunidad Foral de 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 54.0 Navarra, Comunidad Foral de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 51.8 Navarra, Comunidad Foral de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 52.5 Navarra, Comunidad Foral de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 42.3 Navarra, Comunidad Foral de 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 53.7 Navarra, Comunidad Foral de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 88.3 Navarra, Comunidad Foral de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 84.2 Navarra, Comunidad Foral de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 95.7 Navarra, Comunidad Foral de 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 90.2 Navarra, Comunidad Foral de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 67.4 Navarra, Comunidad Foral de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 68.3 Navarra, Comunidad Foral de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 81.7 Navarra, Comunidad Foral de 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 62.6 Navarra, Comunidad Foral de 11 % of companies that paid for advertising on the Internet Total Companies 27.9 Navarra, Comunidad Foral de 11 % of companies that paid for advertising on the Internet Industria 19.9 Navarra, Comunidad Foral de 11 % of companies that paid for advertising on the Internet Construction 46.2 Navarra, Comunidad Foral de 11 % of companies that paid for advertising on the Internet Servicios 30.4 Navarra, Comunidad Foral de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 87.7 Navarra, Comunidad Foral de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 88.8 Navarra, Comunidad Foral de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 82.0 Navarra, Comunidad Foral de 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 88.2 Navarra, Comunidad Foral de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 76.6 Navarra, Comunidad Foral de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 76.3 Navarra, Comunidad Foral de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 79.3 Navarra, Comunidad Foral de 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 76.1 Navarra, Comunidad Foral de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 58.5 Navarra, Comunidad Foral de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 65.1 Navarra, Comunidad Foral de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 48.9 Navarra, Comunidad Foral de 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 54.9 Navarra, Comunidad Foral de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 92.7 Navarra, Comunidad Foral de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 93.2 Navarra, Comunidad Foral de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 96.0 Navarra, Comunidad Foral de 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 91.3 Navarra, Comunidad Foral de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 28.0 Navarra, Comunidad Foral de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 15.5 Navarra, Comunidad Foral de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 76.0 Navarra, Comunidad Foral de 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 26.3 Navarra, Comunidad Foral de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 2.6 Navarra, Comunidad Foral de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 2.9 Navarra, Comunidad Foral de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 0.0 Navarra, Comunidad Foral de 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 3.1 Navarra, Comunidad Foral de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 78.4 Navarra, Comunidad Foral de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 77.5 Navarra, Comunidad Foral de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 81.6 Navarra, Comunidad Foral de 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 78.3 Navarra, Comunidad Foral de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 55.7 Navarra, Comunidad Foral de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 63.6 Navarra, Comunidad Foral de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 56.2 Navarra, Comunidad Foral de 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 48.2 Navarra, Comunidad Foral de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 93.7 Navarra, Comunidad Foral de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 92.3 Navarra, Comunidad Foral de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 100.0 Navarra, Comunidad Foral de 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 93.3 Navarra, Comunidad Foral de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 17.9 Navarra, Comunidad Foral de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 13.0 Navarra, Comunidad Foral de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 38.6 Navarra, Comunidad Foral de 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 16.6 Navarra, Comunidad Foral de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 2.9 Navarra, Comunidad Foral de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 4.0 Navarra, Comunidad Foral de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 0.0 Navarra, Comunidad Foral de 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 2.7 Navarra, Comunidad Foral de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 69.0 Navarra, Comunidad Foral de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 78.2 Navarra, Comunidad Foral de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 65.3 Navarra, Comunidad Foral de 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 61.3 Navarra, Comunidad Foral de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 53.3 Navarra, Comunidad Foral de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 58.6 Navarra, Comunidad Foral de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 41.5 Navarra, Comunidad Foral de 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 50.4 Navarra, Comunidad Foral de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 91.4 Navarra, Comunidad Foral de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 89.8 Navarra, Comunidad Foral de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 100.0 Navarra, Comunidad Foral de 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 90.8 Navarra, Comunidad Foral de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 16.9 Navarra, Comunidad Foral de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 10.4 Navarra, Comunidad Foral de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 36.7 Navarra, Comunidad Foral de 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 19.1 Navarra, Comunidad Foral de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 4.2 Navarra, Comunidad Foral de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 5.5 Navarra, Comunidad Foral de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 0.0 Navarra, Comunidad Foral de 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 3.8 Navarra, Comunidad Foral de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 77.9 Navarra, Comunidad Foral de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 82.0 Navarra, Comunidad Foral de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 69.7 Navarra, Comunidad Foral de 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 76.1 Navarra, Comunidad Foral de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 43.8 Navarra, Comunidad Foral de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 46.3 Navarra, Comunidad Foral de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 30.3 Navarra, Comunidad Foral de 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 44.6 Navarra, Comunidad Foral de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 94.6 Navarra, Comunidad Foral de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 93.7 Navarra, Comunidad Foral de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 98.9 Navarra, Comunidad Foral de 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 94.4 Navarra, Comunidad Foral de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 9.9 Navarra, Comunidad Foral de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 3.5 Navarra, Comunidad Foral de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 43.0 Navarra, Comunidad Foral de 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 8.1 Navarra, Comunidad Foral de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 2.6 Navarra, Comunidad Foral de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 2.9 Navarra, Comunidad Foral de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Navarra, Comunidad Foral de 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 3.0 Navarra, Comunidad Foral de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 57.7 Navarra, Comunidad Foral de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 65.2 Navarra, Comunidad Foral de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 50.2 Navarra, Comunidad Foral de 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 52.6 Navarra, Comunidad Foral de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 62.3 Navarra, Comunidad Foral de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 65.3 Navarra, Comunidad Foral de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 50.9 Navarra, Comunidad Foral de 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 61.6 Navarra, Comunidad Foral de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 56.0 Navarra, Comunidad Foral de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 52.4 Navarra, Comunidad Foral de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 73.7 Navarra, Comunidad Foral de 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 55.5 Navarra, Comunidad Foral de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 3.6 Navarra, Comunidad Foral de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 2.1 Navarra, Comunidad Foral de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 1.6 Navarra, Comunidad Foral de 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 5.8 Navarra, Comunidad Foral de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 7.4 Navarra, Comunidad Foral de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 7.8 Navarra, Comunidad Foral de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Navarra, Comunidad Foral de 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 8.8 Navarra, Comunidad Foral de 13 % of companies with an Internet connection and a website (3) Total Companies 79.1 Navarra, Comunidad Foral de 13 % of companies with an Internet connection and a website (3) Industria 82.5 Navarra, Comunidad Foral de 13 % of companies with an Internet connection and a website (3) Construction 66.5 Navarra, Comunidad Foral de 13 % of companies with an Internet connection and a website (3) Servicios 79.4 Navarra, Comunidad Foral de 14.1 Services available on the website: Appearance of the company (4) Total Companies 90.1 Navarra, Comunidad Foral de 14.1 Services available on the website: Appearance of the company (4) Industria 93.1 Navarra, Comunidad Foral de 14.1 Services available on the website: Appearance of the company (4) Construction 71.8 Navarra, Comunidad Foral de 14.1 Services available on the website: Appearance of the company (4) Servicios 91.3 Navarra, Comunidad Foral de 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 16.1 Navarra, Comunidad Foral de 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 10.1 Navarra, Comunidad Foral de 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 0.0 Navarra, Comunidad Foral de 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 25.9 Navarra, Comunidad Foral de 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 56.4 Navarra, Comunidad Foral de 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 55.4 Navarra, Comunidad Foral de 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 37.8 Navarra, Comunidad Foral de 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 61.8 Navarra, Comunidad Foral de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 5.5 Navarra, Comunidad Foral de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 8.1 Navarra, Comunidad Foral de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 0.0 Navarra, Comunidad Foral de 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 4.0 Navarra, Comunidad Foral de 14.5 Services available on the website: Online tracking of orders (4) Total Companies 9.5 Navarra, Comunidad Foral de 14.5 Services available on the website: Online tracking of orders (4) Industria 4.9 Navarra, Comunidad Foral de 14.5 Services available on the website: Online tracking of orders (4) Construction 0.0 Navarra, Comunidad Foral de 14.5 Services available on the website: Online tracking of orders (4) Servicios 16.1 Navarra, Comunidad Foral de 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 7.5 Navarra, Comunidad Foral de 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 9.4 Navarra, Comunidad Foral de 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 0.0 Navarra, Comunidad Foral de 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 7.3 Navarra, Comunidad Foral de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 27.7 Navarra, Comunidad Foral de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 27.1 Navarra, Comunidad Foral de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 5.3 Navarra, Comunidad Foral de 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 33.5 Navarra, Comunidad Foral de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 59.6 Navarra, Comunidad Foral de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 54.7 Navarra, Comunidad Foral de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 29.9 Navarra, Comunidad Foral de 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 71.3 Navarra, Comunidad Foral de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 14.6 Navarra, Comunidad Foral de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 13.5 Navarra, Comunidad Foral de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 5.4 Navarra, Comunidad Foral de 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 17.9 Navarra, Comunidad Foral de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 20.3 Navarra, Comunidad Foral de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 20.7 Navarra, Comunidad Foral de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 2.4 Navarra, Comunidad Foral de 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 24.0 Navarra, Comunidad Foral de 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 70.1 Navarra, Comunidad Foral de 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 74.3 Navarra, Comunidad Foral de 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 59.7 Navarra, Comunidad Foral de 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 69.0 Navarra, Comunidad Foral de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 23.6 Navarra, Comunidad Foral de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 23.5 Navarra, Comunidad Foral de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 16.7 Navarra, Comunidad Foral de 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 25.3 Navarra, Comunidad Foral de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 99.5 Navarra, Comunidad Foral de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 100.0 Navarra, Comunidad Foral de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Navarra, Comunidad Foral de 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 98.9 Navarra, Comunidad Foral de 17 Social Media: % of companies that used Social Media: Total Companies 30.1 Navarra, Comunidad Foral de 17 Social Media: % of companies that used Social Media: Industria 25.6 Navarra, Comunidad Foral de 17 Social Media: % of companies that used Social Media: Construction 25.1 Navarra, Comunidad Foral de 17 Social Media: % of companies that used Social Media: Servicios 35.8 Navarra, Comunidad Foral de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 90.7 Navarra, Comunidad Foral de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 96.0 Navarra, Comunidad Foral de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 100.0 Navarra, Comunidad Foral de 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 85.4 Navarra, Comunidad Foral de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 42.0 Navarra, Comunidad Foral de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 38.9 Navarra, Comunidad Foral de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 1.6 Navarra, Comunidad Foral de 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 52.0 Navarra, Comunidad Foral de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 36.8 Navarra, Comunidad Foral de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 53.0 Navarra, Comunidad Foral de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 1.6 Navarra, Comunidad Foral de 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 32.6 Navarra, Comunidad Foral de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 10.7 Navarra, Comunidad Foral de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 12.5 Navarra, Comunidad Foral de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 0.0 Navarra, Comunidad Foral de 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 11.6 Navarra, Comunidad Foral de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 76.9 Navarra, Comunidad Foral de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 65.3 Navarra, Comunidad Foral de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 100.0 Navarra, Comunidad Foral de 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 80.4 Navarra, Comunidad Foral de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 56.7 Navarra, Comunidad Foral de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 62.5 Navarra, Comunidad Foral de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 53.9 Navarra, Comunidad Foral de 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 53.2 Navarra, Comunidad Foral de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 25.7 Navarra, Comunidad Foral de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 32.0 Navarra, Comunidad Foral de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 1.6 Navarra, Comunidad Foral de 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 26.1 Navarra, Comunidad Foral de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 23.7 Navarra, Comunidad Foral de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 32.9 Navarra, Comunidad Foral de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 1.6 Navarra, Comunidad Foral de 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 21.6 Navarra, Comunidad Foral de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 24.0 Navarra, Comunidad Foral de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 27.5 Navarra, Comunidad Foral de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 1.6 Navarra, Comunidad Foral de 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 25.9 Navarra, Comunidad Foral de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 20.2 Navarra, Comunidad Foral de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 18.8 Navarra, Comunidad Foral de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 55.5 Navarra, Comunidad Foral de 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 14.4 Navarra, Comunidad Foral de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 38.0 Navarra, Comunidad Foral de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 40.6 Navarra, Comunidad Foral de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 46.1 Navarra, Comunidad Foral de 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 34.7 Navarra, Comunidad Foral de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 46.2 Navarra, Comunidad Foral de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 50.4 Navarra, Comunidad Foral de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 9.3 Navarra, Comunidad Foral de 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 50.5 Navarra, Comunidad Foral de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 1.8 Navarra, Comunidad Foral de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 4.8 Navarra, Comunidad Foral de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 0.0 Navarra, Comunidad Foral de 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 0.0 Navarra, Comunidad Foral de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 10.1 Navarra, Comunidad Foral de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 15.4 Navarra, Comunidad Foral de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 6.8 Navarra, Comunidad Foral de 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 6.0 Navarra, Comunidad Foral de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 62.1 Navarra, Comunidad Foral de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 53.3 Navarra, Comunidad Foral de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 100.0 Navarra, Comunidad Foral de 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 71.7 Navarra, Comunidad Foral de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 28.2 Navarra, Comunidad Foral de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 21.8 Navarra, Comunidad Foral de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 52.9 Navarra, Comunidad Foral de 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 36.0 Navarra, Comunidad Foral de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 46.3 Navarra, Comunidad Foral de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 47.7 Navarra, Comunidad Foral de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 52.9 Navarra, Comunidad Foral de 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 40.7 Navarra, Comunidad Foral de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 71.6 Navarra, Comunidad Foral de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 66.1 Navarra, Comunidad Foral de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 100.0 Navarra, Comunidad Foral de 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 76.0 Navarra, Comunidad Foral de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 21.4 Navarra, Comunidad Foral de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 30.1 Navarra, Comunidad Foral de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 5.8 Navarra, Comunidad Foral de 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 5.0 Navarra, Comunidad Foral de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 11.9 Navarra, Comunidad Foral de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 14.0 Navarra, Comunidad Foral de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 5.8 Navarra, Comunidad Foral de 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 8.9 Navarra, Comunidad Foral de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 23.3 Navarra, Comunidad Foral de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 22.1 Navarra, Comunidad Foral de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 5.8 Navarra, Comunidad Foral de 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 31.8 Navarra, Comunidad Foral de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 52.6 Navarra, Comunidad Foral de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 44.0 Navarra, Comunidad Foral de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 52.9 Navarra, Comunidad Foral de 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 73.5 Navarra, Comunidad Foral de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 42.5 Navarra, Comunidad Foral de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 38.3 Navarra, Comunidad Foral de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 47.1 Navarra, Comunidad Foral de 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 51.4 Navarra, Comunidad Foral de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 22.4 Navarra, Comunidad Foral de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 23.1 Navarra, Comunidad Foral de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 0.0 Navarra, Comunidad Foral de 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 27.6 Navarra, Comunidad Foral de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 16.5 Navarra, Comunidad Foral de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 19.2 Navarra, Comunidad Foral de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 0.0 Navarra, Comunidad Foral de 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 14.8 Navarra, Comunidad Foral de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 10.2 Navarra, Comunidad Foral de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 5.5 Navarra, Comunidad Foral de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 47.1 Navarra, Comunidad Foral de 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 10.0 Navarra, Comunidad Foral de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 19.6 Navarra, Comunidad Foral de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 21.8 Navarra, Comunidad Foral de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 0.0 Navarra, Comunidad Foral de 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 20.1 Navarra, Comunidad Foral de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 32.6 Navarra, Comunidad Foral de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 35.7 Navarra, Comunidad Foral de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 0.0 Navarra, Comunidad Foral de 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 35.2 Navarra, Comunidad Foral de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 32.4 Navarra, Comunidad Foral de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 28.2 Navarra, Comunidad Foral de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 47.1 Navarra, Comunidad Foral de 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 38.0 Navarra, Comunidad Foral de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 22.1 Navarra, Comunidad Foral de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 26.5 Navarra, Comunidad Foral de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 0.0 Navarra, Comunidad Foral de 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 18.5 Navarra, Comunidad Foral de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 15.1 Navarra, Comunidad Foral de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 17.9 Navarra, Comunidad Foral de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 0.0 Navarra, Comunidad Foral de 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 12.9 Navarra, Comunidad Foral de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 15.8 Navarra, Comunidad Foral de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 20.3 Navarra, Comunidad Foral de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 0.0 Navarra, Comunidad Foral de 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 9.7 Navarra, Comunidad Foral de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 38.4 Navarra, Comunidad Foral de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 29.9 Navarra, Comunidad Foral de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 52.9 Navarra, Comunidad Foral de 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 54.7 Navarra, Comunidad Foral de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 21.5 Navarra, Comunidad Foral de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 19.6 Navarra, Comunidad Foral de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 47.1 Navarra, Comunidad Foral de 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 18.1 Navarra, Comunidad Foral de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 24.3 Navarra, Comunidad Foral de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 20.7 Navarra, Comunidad Foral de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 0.0 Navarra, Comunidad Foral de 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 40.4 Navarra, Comunidad Foral de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 52.2 Navarra, Comunidad Foral de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 51.4 Navarra, Comunidad Foral de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 100.0 Navarra, Comunidad Foral de 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 39.4 Navarra, Comunidad Foral de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 6.4 Navarra, Comunidad Foral de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 8.7 Navarra, Comunidad Foral de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 0.0 Navarra, Comunidad Foral de 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 2.7 Navarra, Comunidad Foral de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 22.9 Navarra, Comunidad Foral de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 26.4 Navarra, Comunidad Foral de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 0.0 Navarra, Comunidad Foral de 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 21.7 Navarra, Comunidad Foral de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 41.3 Navarra, Comunidad Foral de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 33.6 Navarra, Comunidad Foral de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 100.0 Navarra, Comunidad Foral de 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 41.9 Navarra, Comunidad Foral de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 13.5 Navarra, Comunidad Foral de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 16.8 Navarra, Comunidad Foral de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 0.0 Navarra, Comunidad Foral de 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 9.7 Navarra, Comunidad Foral de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 33.5 Navarra, Comunidad Foral de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 37.9 Navarra, Comunidad Foral de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 29.5 Navarra, Comunidad Foral de 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 30.9 Navarra, Comunidad Foral de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 34.3 Navarra, Comunidad Foral de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 38.8 Navarra, Comunidad Foral de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 16.2 Navarra, Comunidad Foral de 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 35.3 Navarra, Comunidad Foral de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 30.0 Navarra, Comunidad Foral de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 34.9 Navarra, Comunidad Foral de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 11.5 Navarra, Comunidad Foral de 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 30.8 Navarra, Comunidad Foral de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 28.0 Navarra, Comunidad Foral de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 27.1 Navarra, Comunidad Foral de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 19.7 Navarra, Comunidad Foral de 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 31.1 Navarra, Comunidad Foral de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 40.3 Navarra, Comunidad Foral de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 44.3 Navarra, Comunidad Foral de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 50.8 Navarra, Comunidad Foral de 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 34.0 Navarra, Comunidad Foral de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 44.1 Navarra, Comunidad Foral de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 45.2 Navarra, Comunidad Foral de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 40.2 Navarra, Comunidad Foral de 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 44.2 Navarra, Comunidad Foral de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 43.7 Navarra, Comunidad Foral de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 56.9 Navarra, Comunidad Foral de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 18.3 Navarra, Comunidad Foral de 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 38.2 Navarra, Comunidad Foral de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 30.3 Navarra, Comunidad Foral de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 36.7 Navarra, Comunidad Foral de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 16.8 Navarra, Comunidad Foral de 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 28.1 Navarra, Comunidad Foral de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 28.9 Navarra, Comunidad Foral de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 35.5 Navarra, Comunidad Foral de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 16.8 Navarra, Comunidad Foral de 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 26.0 Navarra, Comunidad Foral de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 25.0 Navarra, Comunidad Foral de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 31.9 Navarra, Comunidad Foral de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 14.8 Navarra, Comunidad Foral de 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 21.4 Navarra, Comunidad Foral de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 36.7 Navarra, Comunidad Foral de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 42.0 Navarra, Comunidad Foral de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 30.6 Navarra, Comunidad Foral de 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 33.4 Navarra, Comunidad Foral de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 38.7 Navarra, Comunidad Foral de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 38.3 Navarra, Comunidad Foral de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 57.7 Navarra, Comunidad Foral de 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 33.9 Navarra, Comunidad Foral de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 16.4 Navarra, Comunidad Foral de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 18.5 Navarra, Comunidad Foral de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 0.0 Navarra, Comunidad Foral de 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 18.9 Navarra, Comunidad Foral de 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 68.2 Navarra, Comunidad Foral de 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 58.0 Navarra, Comunidad Foral de 31.2.% of companies that share electronically information about the supply chain via website (10) Construction . Navarra, Comunidad Foral de 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 77.5 Navarra, Comunidad Foral de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 71.1 Navarra, Comunidad Foral de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 74.8 Navarra, Comunidad Foral de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction . Navarra, Comunidad Foral de 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 67.7 Navarra, Comunidad Foral de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 9.0 Navarra, Comunidad Foral de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 14.3 Navarra, Comunidad Foral de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 1.2 Navarra, Comunidad Foral de 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 6.1 Navarra, Comunidad Foral de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 6.7 Navarra, Comunidad Foral de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 12.0 Navarra, Comunidad Foral de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 0.0 Navarra, Comunidad Foral de 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 3.6 Navarra, Comunidad Foral de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 4.6 Navarra, Comunidad Foral de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 10.3 Navarra, Comunidad Foral de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 0.0 Navarra, Comunidad Foral de 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 0.6 Navarra, Comunidad Foral de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 24.3 Navarra, Comunidad Foral de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 34.1 Navarra, Comunidad Foral de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 0.0 Navarra, Comunidad Foral de 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 24.9 Navarra, Comunidad Foral de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 6.3 Navarra, Comunidad Foral de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 6.6 Navarra, Comunidad Foral de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Navarra, Comunidad Foral de 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 8.2 Navarra, Comunidad Foral de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 56.8 Navarra, Comunidad Foral de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 55.3 Navarra, Comunidad Foral de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 45.1 Navarra, Comunidad Foral de 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 62.0 Navarra, Comunidad Foral de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 94.9 Navarra, Comunidad Foral de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 95.2 Navarra, Comunidad Foral de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 100.0 Navarra, Comunidad Foral de 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 92.8 Navarra, Comunidad Foral de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 30.4 Navarra, Comunidad Foral de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 27.5 Navarra, Comunidad Foral de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 54.9 Navarra, Comunidad Foral de 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 24.1 Navarra, Comunidad Foral de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 15.0 Navarra, Comunidad Foral de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 14.9 Navarra, Comunidad Foral de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 4.0 Navarra, Comunidad Foral de 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 18.1 Navarra, Comunidad Foral de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 2.0 Navarra, Comunidad Foral de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 0.5 Navarra, Comunidad Foral de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Navarra, Comunidad Foral de 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 3.8 Navarra, Comunidad Foral de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 66.1 Navarra, Comunidad Foral de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 63.6 Navarra, Comunidad Foral de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 63.0 Navarra, Comunidad Foral de 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 69.3 Navarra, Comunidad Foral de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 39,128.0 Navarra, Comunidad Foral de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 33,635.1 Navarra, Comunidad Foral de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 768.3 Navarra, Comunidad Foral de 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 4,724.5 Navarra, Comunidad Foral de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 135,694.2 Navarra, Comunidad Foral de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 128,487.4 Navarra, Comunidad Foral de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 1,748.8 Navarra, Comunidad Foral de 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 5,457.9 Navarra, Comunidad Foral de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 31,662.5 Navarra, Comunidad Foral de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 19,873.2 Navarra, Comunidad Foral de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 399.0 Navarra, Comunidad Foral de 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 11,390.3 Navarra, Comunidad Foral de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 12,004.0 Navarra, Comunidad Foral de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 6,261.3 Navarra, Comunidad Foral de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 236.0 Navarra, Comunidad Foral de 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 5,506.8 País Vasco 1.1 % of companies that had computers Total Companies 99.0 País Vasco 1.1 % of companies that had computers Industria 98.2 País Vasco 1.1 % of companies that had computers Construction 100.0 País Vasco 1.1 % of companies that had computers Servicios 99.3 País Vasco 1.2 % of companies that had a Local Area Network (LAN) Total Companies 83.0 País Vasco 1.2 % of companies that had a Local Area Network (LAN) Industria 83.3 País Vasco 1.2 % of companies that had a Local Area Network (LAN) Construction 83.4 País Vasco 1.2 % of companies that had a Local Area Network (LAN) Servicios 82.7 País Vasco 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 56.6 País Vasco 1.3 % of companies that had a 'wireless' Local Area Network Industria 59.2 País Vasco 1.3 % of companies that had a 'wireless' Local Area Network Construction 40.7 País Vasco 1.3 % of companies that had a 'wireless' Local Area Network Servicios 58.5 País Vasco 1.4 % of companies that had an Internet connection Total Companies 98.7 País Vasco 1.4 % of companies that had an Internet connection Industria 97.6 País Vasco 1.4 % of companies that had an Internet connection Construction 100.0 País Vasco 1.4 % of companies that had an Internet connection Servicios 99.3 País Vasco 1.5 % of companies that had Mobile telephones Total Companies 93.9 País Vasco 1.5 % of companies that had Mobile telephones Industria 95.3 País Vasco 1.5 % of companies that had Mobile telephones Construction 98.0 País Vasco 1.5 % of companies that had Mobile telephones Servicios 91.7 País Vasco 2.1 % of personnel that uses computers at least once a week Total Companies 57.6 País Vasco 2.1 % of personnel that uses computers at least once a week Industria 52.9 País Vasco 2.1 % of personnel that uses computers at least once a week Construction 38.0 País Vasco 2.1 % of personnel that uses computers at least once a week Servicios 65.2 País Vasco 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 45.0 País Vasco 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 40.7 País Vasco 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 37.2 País Vasco 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 50.3 País Vasco 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 15.9 País Vasco 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 14.0 País Vasco 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 17.8 País Vasco 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 17.4 País Vasco 3 % of companies that used some type of open source software Total Companies 83.1 País Vasco 3 % of companies that used some type of open source software Industria 79.6 País Vasco 3 % of companies that used some type of open source software Construction 83.2 País Vasco 3 % of companies that used some type of open source software Servicios 86.2 País Vasco 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 34.1 País Vasco 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 31.0 País Vasco 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 21.9 País Vasco 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 40.1 País Vasco 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 78.8 País Vasco 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 73.4 País Vasco 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 78.8 País Vasco 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 83.6 País Vasco 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 56.2 País Vasco 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 51.4 País Vasco 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 54.5 País Vasco 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 60.8 País Vasco 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 23.5 País Vasco 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 23.0 País Vasco 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 11.5 País Vasco 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 27.1 País Vasco 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 20.0 País Vasco 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 20.3 País Vasco 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 8.1 País Vasco 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 22.9 País Vasco 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 33.3 País Vasco 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 30.8 País Vasco 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 31.0 País Vasco 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 36.0 País Vasco 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 8.5 País Vasco 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 9.8 País Vasco 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 14.2 País Vasco 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 5.9 País Vasco 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 9.3 País Vasco 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 8.2 País Vasco 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 14.7 País Vasco 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 8.8 País Vasco 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 7.4 País Vasco 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 7.7 País Vasco 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 12.7 País Vasco 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 5.7 País Vasco 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 6.4 País Vasco 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 5.8 País Vasco 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 12.4 País Vasco 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 5.3 País Vasco 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 7.2 País Vasco 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 6.6 País Vasco 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 14.7 País Vasco 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 5.7 País Vasco 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 1.4 País Vasco 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 2.6 País Vasco 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.2 País Vasco 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 0.7 País Vasco 5.1 ICT experts: % of companies that hired ICT experts Total Companies 21.7 País Vasco 5.1 ICT experts: % of companies that hired ICT experts Industria 18.2 País Vasco 5.1 ICT experts: % of companies that hired ICT experts Construction 11.1 País Vasco 5.1 ICT experts: % of companies that hired ICT experts Servicios 27.6 País Vasco 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 24.2 País Vasco 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 23.2 País Vasco 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 14.9 País Vasco 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 27.6 País Vasco 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 49.1 País Vasco 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 39.5 País Vasco 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 46.3 País Vasco 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 56.5 País Vasco 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 87.1 País Vasco 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 87.9 País Vasco 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 83.9 País Vasco 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 87.0 País Vasco 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 8.7 País Vasco 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 6.7 País Vasco 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 6.2 País Vasco 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 11.0 País Vasco 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.8 País Vasco 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.1 País Vasco 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 País Vasco 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 1.5 País Vasco 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 99.8 País Vasco 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 99.4 País Vasco 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 País Vasco 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 País Vasco 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 98.1 País Vasco 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 98.7 País Vasco 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 90.9 País Vasco 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 99.4 País Vasco 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 90.7 País Vasco 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 92.8 País Vasco 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 78.5 País Vasco 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 92.1 País Vasco 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 20.0 País Vasco 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 14.8 País Vasco 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 25.7 País Vasco 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 22.9 País Vasco 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 4.6 País Vasco 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 5.1 País Vasco 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 1.0 País Vasco 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 5.2 País Vasco 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 76.9 País Vasco 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 74.1 País Vasco 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 86.6 País Vasco 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 76.9 País Vasco 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 55.7 País Vasco 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 50.2 País Vasco 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 70.0 País Vasco 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 56.7 País Vasco 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 73.8 País Vasco 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 71.6 País Vasco 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 80.5 País Vasco 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 74.0 País Vasco 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 20.6 País Vasco 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 19.0 País Vasco 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 15.7 País Vasco 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 23.2 País Vasco 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.9 País Vasco 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 2.2 País Vasco 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 País Vasco 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.0 País Vasco 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 48.3 País Vasco 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 54.4 País Vasco 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 49.3 País Vasco 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 42.8 País Vasco 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 27.3 País Vasco 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 27.3 País Vasco 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 23.7 País Vasco 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 28.3 País Vasco 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 11.5 País Vasco 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 9.8 País Vasco 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 3.5 País Vasco 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 15.0 País Vasco 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 10.1 País Vasco 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 5.0 País Vasco 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 14.4 País Vasco 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 13.4 País Vasco 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 53.6 País Vasco 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 48.3 País Vasco 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 51.6 País Vasco 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 58.8 País Vasco 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 37.2 País Vasco 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 33.3 País Vasco 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 31.2 País Vasco 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 42.3 País Vasco 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 48.9 País Vasco 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 42.5 País Vasco 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 44.6 País Vasco 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 55.7 País Vasco 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 97.5 País Vasco 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 98.1 País Vasco 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 100.0 País Vasco 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 96.4 País Vasco 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 88.1 País Vasco 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 87.4 País Vasco 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 91.8 País Vasco 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 87.8 País Vasco 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 50.3 País Vasco 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 46.2 País Vasco 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 47.7 País Vasco 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 54.5 País Vasco 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 53.5 País Vasco 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 50.2 País Vasco 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 58.7 País Vasco 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 54.9 País Vasco 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 50.9 País Vasco 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 49.2 País Vasco 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 47.5 País Vasco 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 53.2 País Vasco 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 91.9 País Vasco 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 90.9 País Vasco 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 94.1 País Vasco 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 92.1 País Vasco 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 62.1 País Vasco 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 60.1 País Vasco 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 62.5 País Vasco 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 63.8 País Vasco 11 % of companies that paid for advertising on the Internet Total Companies 28.3 País Vasco 11 % of companies that paid for advertising on the Internet Industria 20.2 País Vasco 11 % of companies that paid for advertising on the Internet Construction 35.9 País Vasco 11 % of companies that paid for advertising on the Internet Servicios 33.3 País Vasco 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 84.4 País Vasco 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 80.2 País Vasco 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 91.7 País Vasco 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 86.0 País Vasco 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 71.2 País Vasco 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 65.4 País Vasco 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 83.7 País Vasco 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 72.8 País Vasco 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 62.8 País Vasco 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 68.8 País Vasco 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 49.0 País Vasco 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 62.4 País Vasco 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 91.6 País Vasco 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 94.6 País Vasco 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 92.6 País Vasco 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 89.0 País Vasco 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 36.8 País Vasco 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 26.1 País Vasco 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 51.3 País Vasco 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 40.6 País Vasco 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 2.2 País Vasco 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 1.3 País Vasco 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 0.2 País Vasco 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 3.4 País Vasco 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 72.7 País Vasco 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 63.6 País Vasco 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 83.2 País Vasco 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 77.8 País Vasco 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 55.3 País Vasco 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 55.6 País Vasco 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 37.2 País Vasco 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 60.1 País Vasco 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 90.5 País Vasco 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 95.5 País Vasco 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 92.2 País Vasco 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 86.4 País Vasco 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 27.6 País Vasco 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 15.5 País Vasco 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 41.9 País Vasco 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 31.9 País Vasco 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 3.1 País Vasco 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 2.3 País Vasco 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 0.2 País Vasco 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 4.4 País Vasco 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 63.4 País Vasco 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 57.6 País Vasco 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 72.6 País Vasco 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 66.0 País Vasco 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 56.2 País Vasco 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 61.7 País Vasco 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 35.6 País Vasco 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 58.1 País Vasco 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 87.9 País Vasco 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 90.3 País Vasco 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 90.4 País Vasco 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 85.4 País Vasco 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 21.5 País Vasco 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 13.4 País Vasco 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 35.9 País Vasco 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 23.4 País Vasco 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 4.3 País Vasco 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 1.6 País Vasco 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 3.6 País Vasco 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 6.5 País Vasco 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 69.3 País Vasco 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 66.5 País Vasco 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 75.6 País Vasco 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 70.1 País Vasco 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 44.3 País Vasco 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 47.6 País Vasco 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 20.6 País Vasco 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 48.4 País Vasco 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 93.4 País Vasco 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 96.0 País Vasco 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 94.5 País Vasco 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 90.9 País Vasco 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 15.8 País Vasco 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 10.7 País Vasco 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 23.5 País Vasco 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 17.8 País Vasco 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 3.6 País Vasco 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 1.7 País Vasco 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 3.0 País Vasco 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 5.2 País Vasco 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 57.8 País Vasco 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 58.0 País Vasco 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 64.2 País Vasco 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 55.9 País Vasco 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 75.1 País Vasco 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 73.5 País Vasco 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 72.3 País Vasco 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 77.3 País Vasco 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 48.5 País Vasco 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 55.7 País Vasco 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 44.6 País Vasco 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 43.4 País Vasco 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 6.4 País Vasco 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 5.4 País Vasco 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 5.3 País Vasco 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 7.6 País Vasco 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 6.0 País Vasco 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 2.8 País Vasco 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.5 País Vasco 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 10.5 País Vasco 13 % of companies with an Internet connection and a website (3) Total Companies 78.4 País Vasco 13 % of companies with an Internet connection and a website (3) Industria 78.1 País Vasco 13 % of companies with an Internet connection and a website (3) Construction 76.8 País Vasco 13 % of companies with an Internet connection and a website (3) Servicios 79.1 País Vasco 14.1 Services available on the website: Appearance of the company (4) Total Companies 90.6 País Vasco 14.1 Services available on the website: Appearance of the company (4) Industria 94.1 País Vasco 14.1 Services available on the website: Appearance of the company (4) Construction 83.7 País Vasco 14.1 Services available on the website: Appearance of the company (4) Servicios 89.3 País Vasco 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 12.8 País Vasco 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 10.8 País Vasco 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 2.6 País Vasco 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 17.2 País Vasco 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 50.4 País Vasco 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 51.4 País Vasco 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 37.7 País Vasco 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 52.8 País Vasco 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 8.4 País Vasco 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 8.0 País Vasco 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 0.6 País Vasco 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 10.8 País Vasco 14.5 Services available on the website: Online tracking of orders (4) Total Companies 11.3 País Vasco 14.5 Services available on the website: Online tracking of orders (4) Industria 8.2 País Vasco 14.5 Services available on the website: Online tracking of orders (4) Construction 0.0 País Vasco 14.5 Services available on the website: Online tracking of orders (4) Servicios 16.9 País Vasco 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 7.9 País Vasco 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 4.5 País Vasco 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 2.6 País Vasco 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 12.2 País Vasco 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 25.1 País Vasco 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 16.9 País Vasco 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 8.4 País Vasco 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 36.4 País Vasco 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 54.2 País Vasco 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 50.9 País Vasco 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 22.8 País Vasco 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 65.1 País Vasco 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 19.1 País Vasco 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 12.5 País Vasco 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 12.8 País Vasco 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 26.3 País Vasco 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 26.0 País Vasco 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 22.5 País Vasco 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 28.0 País Vasco 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 28.5 País Vasco 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 64.7 País Vasco 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 61.9 País Vasco 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 74.2 País Vasco 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 64.5 País Vasco 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 20.4 País Vasco 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 17.9 País Vasco 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 7.4 País Vasco 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 26.5 País Vasco 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 97.4 País Vasco 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 98.3 País Vasco 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 País Vasco 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 95.9 País Vasco 17 Social Media: % of companies that used Social Media: Total Companies 28.4 País Vasco 17 Social Media: % of companies that used Social Media: Industria 21.1 País Vasco 17 Social Media: % of companies that used Social Media: Construction 17.6 País Vasco 17 Social Media: % of companies that used Social Media: Servicios 37.6 País Vasco 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 84.4 País Vasco 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 74.8 País Vasco 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 55.0 País Vasco 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 92.6 País Vasco 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 39.4 País Vasco 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 22.8 País Vasco 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 11.2 País Vasco 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 50.9 País Vasco 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 48.3 País Vasco 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 57.7 País Vasco 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 45.7 País Vasco 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 44.1 País Vasco 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 18.6 País Vasco 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 15.8 País Vasco 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 44.4 País Vasco 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 16.7 País Vasco 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 63.6 País Vasco 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 59.7 País Vasco 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 19.8 País Vasco 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 71.0 País Vasco 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 56.3 País Vasco 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 38.7 País Vasco 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 14.5 País Vasco 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 69.9 País Vasco 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 27.3 País Vasco 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 16.7 País Vasco 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 11.2 País Vasco 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 34.3 País Vasco 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 32.5 País Vasco 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 15.6 País Vasco 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 0.0 País Vasco 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 44.6 País Vasco 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 17.2 País Vasco 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 13.9 País Vasco 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 15.8 País Vasco 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 19.0 País Vasco 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 32.4 País Vasco 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 24.4 País Vasco 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 26.1 País Vasco 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 37.0 País Vasco 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 26.1 País Vasco 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 22.6 País Vasco 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 1.3 País Vasco 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 30.9 País Vasco 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 55.7 País Vasco 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 50.3 País Vasco 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 75.5 País Vasco 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 55.9 País Vasco 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 8.5 País Vasco 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 7.8 País Vasco 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 22.2 País Vasco 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 7.2 País Vasco 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 13.8 País Vasco 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 10.2 País Vasco 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 9.5 País Vasco 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 18.0 País Vasco 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 54.6 País Vasco 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 66.3 País Vasco 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 75.1 País Vasco 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 46.0 País Vasco 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 18.0 País Vasco 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 18.5 País Vasco 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 4.9 País Vasco 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 19.6 País Vasco 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 54.3 País Vasco 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 42.3 País Vasco 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 26.9 País Vasco 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 64.0 País Vasco 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 55.4 País Vasco 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 55.2 País Vasco 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 54.5 País Vasco 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 55.6 País Vasco 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 25.7 País Vasco 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 14.7 País Vasco 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 59.7 País Vasco 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 26.3 País Vasco 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 19.1 País Vasco 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 9.9 País Vasco 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 0.0 País Vasco 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 26.2 País Vasco 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 27.1 País Vasco 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 4.2 País Vasco 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 6.9 País Vasco 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 41.1 País Vasco 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 58.0 País Vasco 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 68.2 País Vasco 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 67.9 País Vasco 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 51.7 País Vasco 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 36.8 País Vasco 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 23.6 País Vasco 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 32.8 País Vasco 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 43.9 País Vasco 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 20.7 País Vasco 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 24.8 País Vasco 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 6.3 País Vasco 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 20.7 País Vasco 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 13.8 País Vasco 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 17.3 País Vasco 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 5.1 País Vasco 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 13.3 País Vasco 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 14.2 País Vasco 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 12.4 País Vasco 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 3.1 País Vasco 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 16.6 País Vasco 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 22.0 País Vasco 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 27.0 País Vasco 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 1.2 País Vasco 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 22.4 País Vasco 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 22.0 País Vasco 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 17.7 País Vasco 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 1.2 País Vasco 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 27.0 País Vasco 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 32.4 País Vasco 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 33.4 País Vasco 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 19.7 País Vasco 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 33.6 País Vasco 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 22.2 País Vasco 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 31.0 País Vasco 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 6.1 País Vasco 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 20.2 País Vasco 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 9.1 País Vasco 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 15.8 País Vasco 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 4.9 País Vasco 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 6.5 País Vasco 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 10.1 País Vasco 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 9.2 País Vasco 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 14.8 País Vasco 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 9.9 País Vasco 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 55.4 País Vasco 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 43.7 País Vasco 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 56.1 País Vasco 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 61.0 País Vasco 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 14.8 País Vasco 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 27.0 País Vasco 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 22.8 País Vasco 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 7.7 País Vasco 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 23.8 País Vasco 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 19.0 País Vasco 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 3.1 País Vasco 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 29.0 País Vasco 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 48.9 País Vasco 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 47.2 País Vasco 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 68.9 País Vasco 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 47.0 País Vasco 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 6.4 País Vasco 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 11.6 País Vasco 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 22.8 País Vasco 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 1.7 País Vasco 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 19.9 País Vasco 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 18.2 País Vasco 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 14.8 País Vasco 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 21.4 País Vasco 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 52.2 País Vasco 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 50.8 País Vasco 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 56.1 País Vasco 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 52.3 País Vasco 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 8.8 País Vasco 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 12.6 País Vasco 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 22.8 País Vasco 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 5.0 País Vasco 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 28.9 País Vasco 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 26.2 País Vasco 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 29.9 País Vasco 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 31.1 País Vasco 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 31.7 País Vasco 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 29.2 País Vasco 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 38.6 País Vasco 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 32.0 País Vasco 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 28.0 País Vasco 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 24.1 País Vasco 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 34.3 País Vasco 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 29.8 País Vasco 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 23.1 País Vasco 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 21.1 País Vasco 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 27.3 País Vasco 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 23.8 País Vasco 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 43.7 País Vasco 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 42.5 País Vasco 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 47.0 País Vasco 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 44.0 País Vasco 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 43.1 País Vasco 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 43.7 País Vasco 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 49.3 País Vasco 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 40.7 País Vasco 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 42.9 País Vasco 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 50.5 País Vasco 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 24.3 País Vasco 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 41.1 País Vasco 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 38.5 País Vasco 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 33.0 País Vasco 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 23.1 País Vasco 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 47.3 País Vasco 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 36.7 País Vasco 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 31.7 País Vasco 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 19.0 País Vasco 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 45.6 País Vasco 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 27.0 País Vasco 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 19.8 País Vasco 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 9.9 País Vasco 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 37.8 País Vasco 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 40.4 País Vasco 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 37.0 País Vasco 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 35.8 País Vasco 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 44.5 País Vasco 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 37.8 País Vasco 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 34.6 País Vasco 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 33.2 País Vasco 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 41.9 País Vasco 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 19.0 País Vasco 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 18.7 País Vasco 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 8.4 País Vasco 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 22.0 País Vasco 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 62.6 País Vasco 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 57.7 País Vasco 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 25.9 País Vasco 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 69.9 País Vasco 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 72.0 País Vasco 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 74.7 País Vasco 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 74.1 País Vasco 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 69.8 País Vasco 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 6.3 País Vasco 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 8.4 País Vasco 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 1.7 País Vasco 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 5.7 País Vasco 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 6.1 País Vasco 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 5.7 País Vasco 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 3.9 País Vasco 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 7.0 País Vasco 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 3.4 País Vasco 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 2.4 País Vasco 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 3.9 País Vasco 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 4.3 País Vasco 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 12.6 País Vasco 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 13.1 País Vasco 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 4.9 País Vasco 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 14.0 País Vasco 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 4.0 País Vasco 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 3.1 País Vasco 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 País Vasco 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 5.5 País Vasco 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 67.4 País Vasco 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 66.9 País Vasco 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 73.6 País Vasco 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 66.3 País Vasco 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 91.7 País Vasco 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 89.8 País Vasco 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 100.0 País Vasco 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 91.2 País Vasco 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 28.1 País Vasco 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 27.6 País Vasco 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 22.0 País Vasco 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 29.8 País Vasco 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 16.2 País Vasco 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 16.6 País Vasco 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 18.4 País Vasco 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 15.2 País Vasco 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 1.5 País Vasco 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 1.6 País Vasco 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 País Vasco 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 1.8 País Vasco 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 64.7 País Vasco 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 61.5 País Vasco 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 78.2 País Vasco 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 63.9 País Vasco 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 106,615.3 País Vasco 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 43,066.8 País Vasco 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 2,225.6 País Vasco 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 61,323.0 País Vasco 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 136,623.0 País Vasco 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 71,300.6 País Vasco 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 3,427.4 País Vasco 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 61,895.0 País Vasco 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 171,872.9 País Vasco 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 95,392.3 País Vasco 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 3,112.0 País Vasco 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 73,368.6 País Vasco 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 47,945.6 País Vasco 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 29,198.6 País Vasco 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 590.8 País Vasco 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 18,156.3 Rioja, La 1.1 % of companies that had computers Total Companies 99.2 Rioja, La 1.1 % of companies that had computers Industria 100.0 Rioja, La 1.1 % of companies that had computers Construction 100.0 Rioja, La 1.1 % of companies that had computers Servicios 98.1 Rioja, La 1.2 % of companies that had a Local Area Network (LAN) Total Companies 86.3 Rioja, La 1.2 % of companies that had a Local Area Network (LAN) Industria 89.4 Rioja, La 1.2 % of companies that had a Local Area Network (LAN) Construction 74.3 Rioja, La 1.2 % of companies that had a Local Area Network (LAN) Servicios 85.7 Rioja, La 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 57.8 Rioja, La 1.3 % of companies that had a 'wireless' Local Area Network Industria 59.6 Rioja, La 1.3 % of companies that had a 'wireless' Local Area Network Construction 43.0 Rioja, La 1.3 % of companies that had a 'wireless' Local Area Network Servicios 59.4 Rioja, La 1.4 % of companies that had an Internet connection Total Companies 98.3 Rioja, La 1.4 % of companies that had an Internet connection Industria 100.0 Rioja, La 1.4 % of companies that had an Internet connection Construction 90.7 Rioja, La 1.4 % of companies that had an Internet connection Servicios 98.1 Rioja, La 1.5 % of companies that had Mobile telephones Total Companies 97.8 Rioja, La 1.5 % of companies that had Mobile telephones Industria 95.7 Rioja, La 1.5 % of companies that had Mobile telephones Construction 100.0 Rioja, La 1.5 % of companies that had Mobile telephones Servicios 99.8 Rioja, La 2.1 % of personnel that uses computers at least once a week Total Companies 46.8 Rioja, La 2.1 % of personnel that uses computers at least once a week Industria 42.2 Rioja, La 2.1 % of personnel that uses computers at least once a week Construction 33.5 Rioja, La 2.1 % of personnel that uses computers at least once a week Servicios 59.2 Rioja, La 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 39.3 Rioja, La 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 33.3 Rioja, La 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 32.1 Rioja, La 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 52.9 Rioja, La 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 13.3 Rioja, La 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 11.1 Rioja, La 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 15.0 Rioja, La 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 17.1 Rioja, La 3 % of companies that used some type of open source software Total Companies 83.4 Rioja, La 3 % of companies that used some type of open source software Industria 82.4 Rioja, La 3 % of companies that used some type of open source software Construction 68.5 Rioja, La 3 % of companies that used some type of open source software Servicios 88.3 Rioja, La 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 40.7 Rioja, La 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 31.1 Rioja, La 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 36.9 Rioja, La 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 53.1 Rioja, La 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 75.8 Rioja, La 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 73.6 Rioja, La 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 59.2 Rioja, La 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 82.5 Rioja, La 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 62.2 Rioja, La 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 51.9 Rioja, La 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 45.4 Rioja, La 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 78.5 Rioja, La 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 20.8 Rioja, La 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 17.8 Rioja, La 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 11.2 Rioja, La 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 26.8 Rioja, La 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 21.1 Rioja, La 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 21.4 Rioja, La 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 19.9 Rioja, La 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 21.1 Rioja, La 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 24.0 Rioja, La 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 22.3 Rioja, La 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 9.3 Rioja, La 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 29.8 Rioja, La 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 7.5 Rioja, La 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 9.6 Rioja, La 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 22.2 Rioja, La 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 1.3 Rioja, La 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 7.8 Rioja, La 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 9.5 Rioja, La 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 22.2 Rioja, La 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 2.2 Rioja, La 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 4.1 Rioja, La 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 2.0 Rioja, La 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 12.9 Rioja, La 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 4.5 Rioja, La 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 5.0 Rioja, La 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 2.8 Rioja, La 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 22.2 Rioja, La 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 3.2 Rioja, La 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 5.6 Rioja, La 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 7.1 Rioja, La 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 12.9 Rioja, La 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 2.0 Rioja, La 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 0.5 Rioja, La 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 0.8 Rioja, La 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.0 Rioja, La 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 0.2 Rioja, La 5.1 ICT experts: % of companies that hired ICT experts Total Companies 14.8 Rioja, La 5.1 ICT experts: % of companies that hired ICT experts Industria 13.9 Rioja, La 5.1 ICT experts: % of companies that hired ICT experts Construction 1.9 Rioja, La 5.1 ICT experts: % of companies that hired ICT experts Servicios 19.0 Rioja, La 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 21.5 Rioja, La 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 22.1 Rioja, La 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 18.2 Rioja, La 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 21.7 Rioja, La 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 52.6 Rioja, La 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 47.4 Rioja, La 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 10.2 Rioja, La 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 67.7 Rioja, La 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 78.4 Rioja, La 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 69.1 Rioja, La 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 89.8 Rioja, La 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 87.1 Rioja, La 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 9.3 Rioja, La 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 9.3 Rioja, La 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 0.0 Rioja, La 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 11.6 Rioja, La 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.2 Rioja, La 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.4 Rioja, La 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Rioja, La 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 0.0 Rioja, La 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 Rioja, La 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Rioja, La 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Rioja, La 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Rioja, La 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 99.2 Rioja, La 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 98.5 Rioja, La 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 100.0 Rioja, La 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 100.0 Rioja, La 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 92.2 Rioja, La 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 91.4 Rioja, La 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 96.1 Rioja, La 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 92.2 Rioja, La 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 20.4 Rioja, La 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 20.6 Rioja, La 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 18.1 Rioja, La 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 20.6 Rioja, La 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 5.4 Rioja, La 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 9.1 Rioja, La 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 0.0 Rioja, La 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 2.2 Rioja, La 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 80.0 Rioja, La 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 77.7 Rioja, La 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 94.1 Rioja, La 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 79.5 Rioja, La 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 52.5 Rioja, La 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 60.3 Rioja, La 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 45.1 Rioja, La 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 44.7 Rioja, La 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 72.9 Rioja, La 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 70.9 Rioja, La 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 79.9 Rioja, La 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 73.7 Rioja, La 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 19.3 Rioja, La 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 22.8 Rioja, La 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 28.3 Rioja, La 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 13.0 Rioja, La 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.5 Rioja, La 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 0.0 Rioja, La 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 Rioja, La 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 1.1 Rioja, La 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 40.6 Rioja, La 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 46.2 Rioja, La 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 32.0 Rioja, La 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 35.8 Rioja, La 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 36.3 Rioja, La 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 36.8 Rioja, La 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 24.5 Rioja, La 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 38.3 Rioja, La 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 11.3 Rioja, La 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 8.1 Rioja, La 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 29.4 Rioja, La 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 10.9 Rioja, La 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 10.7 Rioja, La 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 7.4 Rioja, La 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 14.2 Rioja, La 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 13.9 Rioja, La 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 50.2 Rioja, La 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 53.2 Rioja, La 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 61.9 Rioja, La 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 43.7 Rioja, La 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 34.7 Rioja, La 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 41.8 Rioja, La 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 21.0 Rioja, La 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 29.7 Rioja, La 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 41.0 Rioja, La 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 41.4 Rioja, La 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 61.9 Rioja, La 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 35.1 Rioja, La 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 97.9 Rioja, La 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 95.7 Rioja, La 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 100.0 Rioja, La 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 100.0 Rioja, La 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 95.3 Rioja, La 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 95.2 Rioja, La 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 89.7 Rioja, La 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 96.6 Rioja, La 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 58.2 Rioja, La 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 57.1 Rioja, La 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 70.1 Rioja, La 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 56.9 Rioja, La 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 57.1 Rioja, La 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 55.1 Rioja, La 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 59.8 Rioja, La 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 59.0 Rioja, La 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 55.1 Rioja, La 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 50.9 Rioja, La 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 49.5 Rioja, La 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 61.5 Rioja, La 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 91.8 Rioja, La 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 90.0 Rioja, La 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 81.9 Rioja, La 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 96.3 Rioja, La 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 64.3 Rioja, La 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 65.8 Rioja, La 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 67.3 Rioja, La 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 61.8 Rioja, La 11 % of companies that paid for advertising on the Internet Total Companies 27.1 Rioja, La 11 % of companies that paid for advertising on the Internet Industria 19.0 Rioja, La 11 % of companies that paid for advertising on the Internet Construction 18.2 Rioja, La 11 % of companies that paid for advertising on the Internet Servicios 38.9 Rioja, La 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 96.2 Rioja, La 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 98.3 Rioja, La 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 100.0 Rioja, La 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 92.8 Rioja, La 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 87.9 Rioja, La 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 92.6 Rioja, La 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 100.0 Rioja, La 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 79.3 Rioja, La 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 94.0 Rioja, La 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 96.6 Rioja, La 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 88.3 Rioja, La 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 92.1 Rioja, La 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 65.2 Rioja, La 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 67.4 Rioja, La 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 79.4 Rioja, La 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 58.0 Rioja, La 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 27.2 Rioja, La 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 24.5 Rioja, La 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 47.0 Rioja, La 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 25.3 Rioja, La 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 3.3 Rioja, La 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 0.9 Rioja, La 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 0.0 Rioja, La 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 7.5 Rioja, La 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 85.0 Rioja, La 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 89.0 Rioja, La 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 89.7 Rioja, La 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 79.0 Rioja, La 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 91.3 Rioja, La 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 91.5 Rioja, La 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 79.9 Rioja, La 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 94.0 Rioja, La 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 56.4 Rioja, La 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 58.9 Rioja, La 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 72.7 Rioja, La 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 48.8 Rioja, La 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 24.5 Rioja, La 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 15.5 Rioja, La 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 50.3 Rioja, La 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 30.0 Rioja, La 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 2.4 Rioja, La 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 1.7 Rioja, La 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 0.0 Rioja, La 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 3.9 Rioja, La 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 80.6 Rioja, La 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 85.1 Rioja, La 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 96.1 Rioja, La 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 71.6 Rioja, La 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 91.9 Rioja, La 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 93.1 Rioja, La 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 77.2 Rioja, La 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 94.8 Rioja, La 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 44.0 Rioja, La 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 52.1 Rioja, La 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 59.8 Rioja, La 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 27.3 Rioja, La 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 14.1 Rioja, La 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 10.9 Rioja, La 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 20.1 Rioja, La 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 16.7 Rioja, La 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 4.2 Rioja, La 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 3.5 Rioja, La 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 0.0 Rioja, La 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 6.7 Rioja, La 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 89.2 Rioja, La 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 95.8 Rioja, La 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 85.8 Rioja, La 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 82.0 Rioja, La 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 94.0 Rioja, La 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 94.7 Rioja, La 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 83.5 Rioja, La 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 95.4 Rioja, La 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 33.8 Rioja, La 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 39.2 Rioja, La 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 41.2 Rioja, La 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 24.4 Rioja, La 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 10.9 Rioja, La 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 7.6 Rioja, La 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 17.7 Rioja, La 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 13.9 Rioja, La 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 5.0 Rioja, La 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 4.3 Rioja, La 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Rioja, La 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 7.2 Rioja, La 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 72.2 Rioja, La 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 79.6 Rioja, La 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 61.4 Rioja, La 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 65.7 Rioja, La 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 89.7 Rioja, La 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 87.2 Rioja, La 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 93.7 Rioja, La 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 92.4 Rioja, La 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 27.0 Rioja, La 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 32.6 Rioja, La 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 28.1 Rioja, La 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 18.6 Rioja, La 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 7.7 Rioja, La 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 8.4 Rioja, La 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 1.7 Rioja, La 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 8.0 Rioja, La 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 9.5 Rioja, La 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 9.0 Rioja, La 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 6.3 Rioja, La 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 10.8 Rioja, La 13 % of companies with an Internet connection and a website (3) Total Companies 76.2 Rioja, La 13 % of companies with an Internet connection and a website (3) Industria 79.3 Rioja, La 13 % of companies with an Internet connection and a website (3) Construction 67.8 Rioja, La 13 % of companies with an Internet connection and a website (3) Servicios 74.3 Rioja, La 14.1 Services available on the website: Appearance of the company (4) Total Companies 91.0 Rioja, La 14.1 Services available on the website: Appearance of the company (4) Industria 94.4 Rioja, La 14.1 Services available on the website: Appearance of the company (4) Construction 94.3 Rioja, La 14.1 Services available on the website: Appearance of the company (4) Servicios 86.0 Rioja, La 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 17.5 Rioja, La 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 15.3 Rioja, La 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 0.0 Rioja, La 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 24.1 Rioja, La 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 63.4 Rioja, La 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 72.3 Rioja, La 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 33.9 Rioja, La 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 58.3 Rioja, La 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 12.5 Rioja, La 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 11.6 Rioja, La 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 5.7 Rioja, La 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 15.0 Rioja, La 14.5 Services available on the website: Online tracking of orders (4) Total Companies 19.1 Rioja, La 14.5 Services available on the website: Online tracking of orders (4) Industria 17.1 Rioja, La 14.5 Services available on the website: Online tracking of orders (4) Construction 0.0 Rioja, La 14.5 Services available on the website: Online tracking of orders (4) Servicios 25.8 Rioja, La 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 9.7 Rioja, La 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 10.2 Rioja, La 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 0.0 Rioja, La 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 11.0 Rioja, La 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 36.4 Rioja, La 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 39.3 Rioja, La 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 5.7 Rioja, La 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 39.3 Rioja, La 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 68.4 Rioja, La 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 66.0 Rioja, La 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 27.8 Rioja, La 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 80.2 Rioja, La 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 12.4 Rioja, La 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 8.4 Rioja, La 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 19.7 Rioja, La 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 16.0 Rioja, La 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 32.3 Rioja, La 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 29.0 Rioja, La 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 11.8 Rioja, La 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 40.9 Rioja, La 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 81.6 Rioja, La 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 87.2 Rioja, La 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 100.0 Rioja, La 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 70.6 Rioja, La 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 11.7 Rioja, La 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 11.1 Rioja, La 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 10.3 Rioja, La 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 13.1 Rioja, La 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 99.6 Rioja, La 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 100.0 Rioja, La 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Rioja, La 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 98.9 Rioja, La 17 Social Media: % of companies that used Social Media: Total Companies 33.8 Rioja, La 17 Social Media: % of companies that used Social Media: Industria 35.3 Rioja, La 17 Social Media: % of companies that used Social Media: Construction 16.2 Rioja, La 17 Social Media: % of companies that used Social Media: Servicios 36.2 Rioja, La 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 95.7 Rioja, La 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 93.8 Rioja, La 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 100.0 Rioja, La 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 97.4 Rioja, La 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 48.6 Rioja, La 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 37.0 Rioja, La 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 87.3 Rioja, La 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 58.1 Rioja, La 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 47.0 Rioja, La 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 49.6 Rioja, La 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 0.0 Rioja, La 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 48.9 Rioja, La 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 8.9 Rioja, La 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 8.1 Rioja, La 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 23.9 Rioja, La 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 8.3 Rioja, La 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 77.7 Rioja, La 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 78.0 Rioja, La 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 23.9 Rioja, La 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 83.1 Rioja, La 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 70.3 Rioja, La 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 77.2 Rioja, La 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 36.6 Rioja, La 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 65.6 Rioja, La 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 30.6 Rioja, La 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 35.5 Rioja, La 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 0.0 Rioja, La 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 27.9 Rioja, La 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 25.4 Rioja, La 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 29.5 Rioja, La 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 0.0 Rioja, La 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 23.1 Rioja, La 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 14.6 Rioja, La 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 14.7 Rioja, La 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 0.0 Rioja, La 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 16.0 Rioja, La 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 30.6 Rioja, La 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 26.2 Rioja, La 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 23.9 Rioja, La 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 36.5 Rioja, La 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 45.0 Rioja, La 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 54.3 Rioja, La 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 23.9 Rioja, La 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 36.2 Rioja, La 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 44.6 Rioja, La 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 36.1 Rioja, La 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 63.4 Rioja, La 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 52.7 Rioja, La 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 4.4 Rioja, La 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 5.7 Rioja, La 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 0.0 Rioja, La 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 3.3 Rioja, La 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 11.3 Rioja, La 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 16.8 Rioja, La 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 3.9 Rioja, La 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 6.4 Rioja, La 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 60.0 Rioja, La 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 65.3 Rioja, La 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 0.0 Rioja, La 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 51.7 Rioja, La 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 27.5 Rioja, La 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 37.4 Rioja, La 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 0.0 Rioja, La 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 0.0 Rioja, La 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 58.0 Rioja, La 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 58.7 Rioja, La 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 0.0 Rioja, La 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 64.1 Rioja, La 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 57.6 Rioja, La 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 57.6 Rioja, La 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 100.0 Rioja, La 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 51.7 Rioja, La 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 16.6 Rioja, La 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 22.7 Rioja, La 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 0.0 Rioja, La 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 0.0 Rioja, La 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 20.4 Rioja, La 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 27.8 Rioja, La 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 0.0 Rioja, La 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 0.0 Rioja, La 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 14.3 Rioja, La 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 8.9 Rioja, La 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 0.0 Rioja, La 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 33.4 Rioja, La 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 61.4 Rioja, La 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 67.8 Rioja, La 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 100.0 Rioja, La 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 35.9 Rioja, La 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 49.4 Rioja, La 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 49.5 Rioja, La 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 0.0 Rioja, La 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 55.7 Rioja, La 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 13.1 Rioja, La 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 16.1 Rioja, La 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 0.0 Rioja, La 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 5.6 Rioja, La 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 11.0 Rioja, La 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 14.9 Rioja, La 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 0.0 Rioja, La 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 0.0 Rioja, La 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 16.5 Rioja, La 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 16.5 Rioja, La 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 0.0 Rioja, La 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 18.6 Rioja, La 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 11.7 Rioja, La 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 9.3 Rioja, La 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 0.0 Rioja, La 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 21.1 Rioja, La 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 20.6 Rioja, La 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 21.3 Rioja, La 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 0.0 Rioja, La 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 21.1 Rioja, La 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 30.6 Rioja, La 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 38.7 Rioja, La 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 0.0 Rioja, La 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 9.3 Rioja, La 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 24.3 Rioja, La 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 33.2 Rioja, La 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 0.0 Rioja, La 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 0.0 Rioja, La 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 12.0 Rioja, La 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 16.4 Rioja, La 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 0.0 Rioja, La 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 0.0 Rioja, La 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 28.1 Rioja, La 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 27.7 Rioja, La 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 0.0 Rioja, La 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 33.4 Rioja, La 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 29.8 Rioja, La 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 32.9 Rioja, La 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 0.0 Rioja, La 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 24.2 Rioja, La 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 12.0 Rioja, La 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 16.4 Rioja, La 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 0.0 Rioja, La 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 0.0 Rioja, La 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 43.1 Rioja, La 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 43.4 Rioja, La 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 0.0 Rioja, La 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 48.3 Rioja, La 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 14.5 Rioja, La 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 16.8 Rioja, La 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 0.0 Rioja, La 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 9.3 Rioja, La 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 11.2 Rioja, La 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 15.2 Rioja, La 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 0.0 Rioja, La 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 0.0 Rioja, La 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 28.2 Rioja, La 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 23.1 Rioja, La 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 0.0 Rioja, La 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 48.3 Rioja, La 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 27.7 Rioja, La 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 35.9 Rioja, La 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 0.0 Rioja, La 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 5.6 Rioja, La 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 12.9 Rioja, La 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 16.4 Rioja, La 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 0.0 Rioja, La 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 3.7 Rioja, La 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 35.9 Rioja, La 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 38.0 Rioja, La 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 37.8 Rioja, La 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 33.2 Rioja, La 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 37.5 Rioja, La 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 34.8 Rioja, La 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 37.8 Rioja, La 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 40.3 Rioja, La 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 32.6 Rioja, La 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 28.5 Rioja, La 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 29.7 Rioja, La 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 37.8 Rioja, La 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 30.2 Rioja, La 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 25.9 Rioja, La 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 34.8 Rioja, La 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 33.8 Rioja, La 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 45.5 Rioja, La 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 40.7 Rioja, La 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 40.4 Rioja, La 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 51.8 Rioja, La 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 49.0 Rioja, La 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 46.7 Rioja, La 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 59.0 Rioja, La 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 49.1 Rioja, La 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 37.8 Rioja, La 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 40.5 Rioja, La 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 37.4 Rioja, La 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 34.7 Rioja, La 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 37.9 Rioja, La 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 33.4 Rioja, La 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 25.7 Rioja, La 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 46.3 Rioja, La 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 37.8 Rioja, La 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 33.2 Rioja, La 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 25.7 Rioja, La 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 46.3 Rioja, La 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 33.4 Rioja, La 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 27.7 Rioja, La 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 22.2 Rioja, La 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 42.9 Rioja, La 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 45.8 Rioja, La 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 38.3 Rioja, La 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 33.7 Rioja, La 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 57.8 Rioja, La 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 49.0 Rioja, La 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 43.4 Rioja, La 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 33.7 Rioja, La 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 59.5 Rioja, La 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 18.3 Rioja, La 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 18.5 Rioja, La 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 0.0 Rioja, La 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 22.7 Rioja, La 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 70.2 Rioja, La 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 54.2 Rioja, La 31.2.% of companies that share electronically information about the supply chain via website (10) Construction . Rioja, La 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 85.6 Rioja, La 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 74.0 Rioja, La 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 90.7 Rioja, La 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction . Rioja, La 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 58.0 Rioja, La 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 7.6 Rioja, La 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 10.6 Rioja, La 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 3.5 Rioja, La 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 5.1 Rioja, La 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 5.0 Rioja, La 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 6.1 Rioja, La 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 0.0 Rioja, La 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 5.0 Rioja, La 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 2.2 Rioja, La 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 1.8 Rioja, La 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 0.0 Rioja, La 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 3.2 Rioja, La 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 24.6 Rioja, La 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 36.1 Rioja, La 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 0.0 Rioja, La 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 21.4 Rioja, La 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 4.0 Rioja, La 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 5.1 Rioja, La 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Rioja, La 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 4.2 Rioja, La 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 63.5 Rioja, La 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 57.6 Rioja, La 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 44.8 Rioja, La 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 74.4 Rioja, La 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 91.3 Rioja, La 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 93.6 Rioja, La 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 94.6 Rioja, La 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 88.1 Rioja, La 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 24.5 Rioja, La 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 22.6 Rioja, La 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 55.2 Rioja, La 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 17.2 Rioja, La 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 19.6 Rioja, La 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 21.8 Rioja, La 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 12.9 Rioja, La 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 18.9 Rioja, La 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 0.8 Rioja, La 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 1.7 Rioja, La 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Rioja, La 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 0.0 Rioja, La 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 59.2 Rioja, La 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 59.3 Rioja, La 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 36.5 Rioja, La 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 64.8 Rioja, La 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 5,000.5 Rioja, La 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 3,667.1 Rioja, La 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 152.0 Rioja, La 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 1,181.4 Rioja, La 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 6,459.3 Rioja, La 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 3,640.9 Rioja, La 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 221.8 Rioja, La 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 2,596.6 Rioja, La 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 5,115.3 Rioja, La 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 1,948.7 Rioja, La 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 129.1 Rioja, La 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 3,037.5 Rioja, La 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 2,761.7 Rioja, La 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 1,623.9 Rioja, La 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 0.0 Rioja, La 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 1,137.8 Ceuta 1.1 % of companies that had computers Total Companies 98.1 Ceuta 1.1 % of companies that had computers Industria 77.8 Ceuta 1.1 % of companies that had computers Construction 99.5 Ceuta 1.1 % of companies that had computers Servicios 99.9 Ceuta 1.2 % of companies that had a Local Area Network (LAN) Total Companies 89.1 Ceuta 1.2 % of companies that had a Local Area Network (LAN) Industria 66.7 Ceuta 1.2 % of companies that had a Local Area Network (LAN) Construction 93.0 Ceuta 1.2 % of companies that had a Local Area Network (LAN) Servicios 90.5 Ceuta 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 54.2 Ceuta 1.3 % of companies that had a 'wireless' Local Area Network Industria 33.3 Ceuta 1.3 % of companies that had a 'wireless' Local Area Network Construction 81.0 Ceuta 1.3 % of companies that had a 'wireless' Local Area Network Servicios 48.2 Ceuta 1.4 % of companies that had an Internet connection Total Companies 97.9 Ceuta 1.4 % of companies that had an Internet connection Industria 77.8 Ceuta 1.4 % of companies that had an Internet connection Construction 98.8 Ceuta 1.4 % of companies that had an Internet connection Servicios 99.9 Ceuta 1.5 % of companies that had Mobile telephones Total Companies 93.4 Ceuta 1.5 % of companies that had Mobile telephones Industria 77.8 Ceuta 1.5 % of companies that had Mobile telephones Construction 99.1 Ceuta 1.5 % of companies that had Mobile telephones Servicios 93.4 Ceuta 2.1 % of personnel that uses computers at least once a week Total Companies 44.1 Ceuta 2.1 % of personnel that uses computers at least once a week Industria 50.2 Ceuta 2.1 % of personnel that uses computers at least once a week Construction 17.0 Ceuta 2.1 % of personnel that uses computers at least once a week Servicios 52.3 Ceuta 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 38.3 Ceuta 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 44.1 Ceuta 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 15.1 Ceuta 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 45.2 Ceuta 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 4.8 Ceuta 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 15.7 Ceuta 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 6.8 Ceuta 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 2.8 Ceuta 3 % of companies that used some type of open source software Total Companies 83.3 Ceuta 3 % of companies that used some type of open source software Industria 55.6 Ceuta 3 % of companies that used some type of open source software Construction 85.0 Ceuta 3 % of companies that used some type of open source software Servicios 86.0 Ceuta 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 40.0 Ceuta 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 11.1 Ceuta 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 60.5 Ceuta 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 36.9 Ceuta 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 81.7 Ceuta 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 55.6 Ceuta 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 78.5 Ceuta 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 85.7 Ceuta 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 66.9 Ceuta 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 22.2 Ceuta 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 77.8 Ceuta 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 68.7 Ceuta 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 28.8 Ceuta 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 11.1 Ceuta 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 55.0 Ceuta 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 22.5 Ceuta 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 12.8 Ceuta 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 22.2 Ceuta 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 6.0 Ceuta 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 13.8 Ceuta 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 36.7 Ceuta 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 33.3 Ceuta 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 58.1 Ceuta 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 30.4 Ceuta 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 12.1 Ceuta 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 44.4 Ceuta 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 11.4 Ceuta 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 8.5 Ceuta 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 14.0 Ceuta 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 22.2 Ceuta 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 11.9 Ceuta 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 13.8 Ceuta 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 9.3 Ceuta 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 22.2 Ceuta 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 11.0 Ceuta 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 7.2 Ceuta 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 5.6 Ceuta 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 0.0 Ceuta 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 10.8 Ceuta 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 4.6 Ceuta 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 13.9 Ceuta 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 22.2 Ceuta 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 11.4 Ceuta 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 13.7 Ceuta 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 0.1 Ceuta 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 0.0 Ceuta 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.5 Ceuta 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 0.1 Ceuta 5.1 ICT experts: % of companies that hired ICT experts Total Companies 11.8 Ceuta 5.1 ICT experts: % of companies that hired ICT experts Industria 11.1 Ceuta 5.1 ICT experts: % of companies that hired ICT experts Construction 5.9 Ceuta 5.1 ICT experts: % of companies that hired ICT experts Servicios 13.8 Ceuta 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 17.4 Ceuta 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 22.2 Ceuta 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 14.5 Ceuta 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 17.8 Ceuta 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 28.7 Ceuta 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 50.0 Ceuta 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 12.8 Ceuta 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 29.7 Ceuta 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 96.6 Ceuta 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 100.0 Ceuta 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 93.6 Ceuta 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 96.8 Ceuta 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 3.1 Ceuta 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 0.0 Ceuta 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 2.5 Ceuta 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 3.7 Ceuta 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.3 Ceuta 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.0 Ceuta 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.3 Ceuta 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 0.3 Ceuta 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 Ceuta 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Ceuta 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Ceuta 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Ceuta 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 93.6 Ceuta 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 100.0 Ceuta 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 98.9 Ceuta 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 91.4 Ceuta 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 89.0 Ceuta 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 100.0 Ceuta 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 88.3 Ceuta 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 88.2 Ceuta 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 25.3 Ceuta 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 0.0 Ceuta 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 12.7 Ceuta 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 31.5 Ceuta 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 3.1 Ceuta 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 0.0 Ceuta 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 0.6 Ceuta 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 4.1 Ceuta 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 67.6 Ceuta 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 57.1 Ceuta 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 88.8 Ceuta 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 61.9 Ceuta 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 53.0 Ceuta 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 57.1 Ceuta 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 74.7 Ceuta 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 45.8 Ceuta 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 47.4 Ceuta 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 57.1 Ceuta 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 86.8 Ceuta 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 34.3 Ceuta 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 23.8 Ceuta 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 57.1 Ceuta 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 9.4 Ceuta 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 25.3 Ceuta 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 0.1 Ceuta 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 0.0 Ceuta 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.5 Ceuta 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 0.0 Ceuta 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 48.1 Ceuta 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 28.6 Ceuta 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 24.0 Ceuta 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 57.4 Ceuta 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 29.5 Ceuta 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 71.4 Ceuta 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 58.2 Ceuta 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 16.8 Ceuta 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 8.1 Ceuta 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 0.0 Ceuta 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 5.2 Ceuta 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 9.8 Ceuta 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 7.7 Ceuta 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 0.0 Ceuta 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 11.1 Ceuta 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 7.4 Ceuta 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 27.9 Ceuta 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 33.3 Ceuta 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 76.0 Ceuta 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 12.2 Ceuta 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 21.8 Ceuta 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 33.3 Ceuta 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 57.4 Ceuta 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 9.2 Ceuta 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 27.3 Ceuta 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 33.3 Ceuta 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 73.6 Ceuta 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 12.0 Ceuta 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 96.2 Ceuta 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 100.0 Ceuta 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 99.4 Ceuta 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 94.8 Ceuta 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 89.7 Ceuta 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 100.0 Ceuta 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 95.9 Ceuta 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 86.8 Ceuta 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 52.5 Ceuta 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 57.1 Ceuta 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 76.0 Ceuta 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 44.8 Ceuta 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 53.1 Ceuta 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 42.9 Ceuta 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 36.5 Ceuta 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 59.2 Ceuta 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 45.9 Ceuta 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 57.1 Ceuta 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 22.1 Ceuta 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 52.3 Ceuta 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 92.1 Ceuta 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 100.0 Ceuta 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 95.8 Ceuta 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 90.3 Ceuta 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 59.8 Ceuta 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 22.2 Ceuta 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 83.9 Ceuta 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 56.6 Ceuta 11 % of companies that paid for advertising on the Internet Total Companies 38.7 Ceuta 11 % of companies that paid for advertising on the Internet Industria 22.2 Ceuta 11 % of companies that paid for advertising on the Internet Construction 58.5 Ceuta 11 % of companies that paid for advertising on the Internet Servicios 34.3 Ceuta 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 93.6 Ceuta 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 85.7 Ceuta 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 97.0 Ceuta 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 93.2 Ceuta 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 84.9 Ceuta 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 85.7 Ceuta 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 92.2 Ceuta 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 82.5 Ceuta 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 97.1 Ceuta 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 100.0 Ceuta 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 94.1 Ceuta 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 97.9 Ceuta 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 59.1 Ceuta 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 66.7 Ceuta 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 81.9 Ceuta 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 50.5 Ceuta 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 58.8 Ceuta 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 16.7 Ceuta 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 78.4 Ceuta 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 56.0 Ceuta 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 0.3 Ceuta 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 0.0 Ceuta 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 0.9 Ceuta 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 0.1 Ceuta 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 75.9 Ceuta 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 85.7 Ceuta 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 91.7 Ceuta 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 70.2 Ceuta 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 96.1 Ceuta 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 100.0 Ceuta 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 92.1 Ceuta 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 97.3 Ceuta 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 56.6 Ceuta 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 50.0 Ceuta 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 83.4 Ceuta 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 46.4 Ceuta 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 66.4 Ceuta 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 16.7 Ceuta 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 77.1 Ceuta 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 67.4 Ceuta 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 0.3 Ceuta 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 0.0 Ceuta 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 0.9 Ceuta 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 0.2 Ceuta 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 62.9 Ceuta 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 57.1 Ceuta 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 85.1 Ceuta 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 56.5 Ceuta 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 95.9 Ceuta 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 100.0 Ceuta 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 92.6 Ceuta 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 97.0 Ceuta 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 43.3 Ceuta 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 50.0 Ceuta 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 28.5 Ceuta 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 49.6 Ceuta 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 34.8 Ceuta 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 25.0 Ceuta 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 22.3 Ceuta 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 41.6 Ceuta 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 0.4 Ceuta 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 0.0 Ceuta 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 0.9 Ceuta 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 0.2 Ceuta 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 71.3 Ceuta 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 85.7 Ceuta 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 79.5 Ceuta 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 67.5 Ceuta 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 95.5 Ceuta 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 100.0 Ceuta 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 93.9 Ceuta 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 95.6 Ceuta 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 16.5 Ceuta 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 33.3 Ceuta 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 14.6 Ceuta 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 15.3 Ceuta 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 16.3 Ceuta 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 16.7 Ceuta 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 11.1 Ceuta 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 18.2 Ceuta 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 1.9 Ceuta 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 0.0 Ceuta 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 2.2 Ceuta 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 2.1 Ceuta 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 61.2 Ceuta 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 85.7 Ceuta 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 72.9 Ceuta 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 55.3 Ceuta 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 97.0 Ceuta 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 100.0 Ceuta 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 95.5 Ceuta 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 97.1 Ceuta 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 15.0 Ceuta 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 33.3 Ceuta 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 8.2 Ceuta 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 15.3 Ceuta 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 11.8 Ceuta 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 16.7 Ceuta 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 8.9 Ceuta 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 12.3 Ceuta 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 1.0 Ceuta 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 0.0 Ceuta 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 2.8 Ceuta 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 0.3 Ceuta 13 % of companies with an Internet connection and a website (3) Total Companies 71.1 Ceuta 13 % of companies with an Internet connection and a website (3) Industria 57.1 Ceuta 13 % of companies with an Internet connection and a website (3) Construction 85.0 Ceuta 13 % of companies with an Internet connection and a website (3) Servicios 68.0 Ceuta 14.1 Services available on the website: Appearance of the company (4) Total Companies 85.2 Ceuta 14.1 Services available on the website: Appearance of the company (4) Industria 100.0 Ceuta 14.1 Services available on the website: Appearance of the company (4) Construction 91.5 Ceuta 14.1 Services available on the website: Appearance of the company (4) Servicios 81.6 Ceuta 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 14.9 Ceuta 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 0.0 Ceuta 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 0.7 Ceuta 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 21.6 Ceuta 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 53.7 Ceuta 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 75.0 Ceuta 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 73.6 Ceuta 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 44.4 Ceuta 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 3.0 Ceuta 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 25.0 Ceuta 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 0.9 Ceuta 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 2.2 Ceuta 14.5 Services available on the website: Online tracking of orders (4) Total Companies 8.2 Ceuta 14.5 Services available on the website: Online tracking of orders (4) Industria 25.0 Ceuta 14.5 Services available on the website: Online tracking of orders (4) Construction 0.9 Ceuta 14.5 Services available on the website: Online tracking of orders (4) Servicios 9.8 Ceuta 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 6.7 Ceuta 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 25.0 Ceuta 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 2.2 Ceuta 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 7.0 Ceuta 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 32.8 Ceuta 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 25.0 Ceuta 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 6.6 Ceuta 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 43.5 Ceuta 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 59.5 Ceuta 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 75.0 Ceuta 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 70.7 Ceuta 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 54.0 Ceuta 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 12.0 Ceuta 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 0.0 Ceuta 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 4.1 Ceuta 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 16.0 Ceuta 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 9.2 Ceuta 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 50.0 Ceuta 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 6.1 Ceuta 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 7.4 Ceuta 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 60.0 Ceuta 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 28.6 Ceuta 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 84.1 Ceuta 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 55.3 Ceuta 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 14.3 Ceuta 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 0.0 Ceuta 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 3.9 Ceuta 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 19.9 Ceuta 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 99.9 Ceuta 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 100.0 Ceuta 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 99.8 Ceuta 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 100.0 Ceuta 17 Social Media: % of companies that used Social Media: Total Companies 42.4 Ceuta 17 Social Media: % of companies that used Social Media: Industria 28.6 Ceuta 17 Social Media: % of companies that used Social Media: Construction 56.3 Ceuta 17 Social Media: % of companies that used Social Media: Servicios 39.4 Ceuta 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 92.7 Ceuta 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 100.0 Ceuta 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 98.3 Ceuta 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 89.7 Ceuta 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 39.0 Ceuta 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 50.0 Ceuta 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 5.0 Ceuta 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 53.4 Ceuta 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 41.0 Ceuta 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 50.0 Ceuta 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 5.6 Ceuta 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 56.1 Ceuta 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 1.7 Ceuta 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 0.0 Ceuta 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 2.0 Ceuta 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 1.7 Ceuta 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 79.5 Ceuta 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 100.0 Ceuta 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 92.5 Ceuta 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 72.4 Ceuta 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 53.0 Ceuta 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 100.0 Ceuta 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 8.4 Ceuta 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 69.8 Ceuta 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 33.8 Ceuta 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 100.0 Ceuta 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 4.7 Ceuta 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 42.4 Ceuta 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 15.9 Ceuta 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 100.0 Ceuta 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 5.6 Ceuta 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 14.9 Ceuta 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 12.1 Ceuta 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 50.0 Ceuta 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 2.8 Ceuta 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 13.7 Ceuta 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 18.1 Ceuta 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 100.0 Ceuta 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 5.3 Ceuta 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 18.5 Ceuta 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 30.7 Ceuta 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 50.0 Ceuta 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 5.0 Ceuta 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 40.8 Ceuta 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 44.3 Ceuta 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 50.0 Ceuta 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 11.4 Ceuta 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 58.6 Ceuta 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 0.4 Ceuta 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 0.0 Ceuta 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 1.1 Ceuta 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 0.1 Ceuta 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 3.2 Ceuta 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 14.3 Ceuta 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 2.4 Ceuta 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 2.5 Ceuta 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 84.4 Ceuta 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 100.0 Ceuta 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 60.0 Ceuta 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 83.5 Ceuta 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 38.4 Ceuta 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 100.0 Ceuta 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 13.3 Ceuta 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 13.7 Ceuta 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 54.6 Ceuta 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 100.0 Ceuta 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 40.0 Ceuta 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 35.1 Ceuta 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 88.5 Ceuta 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 100.0 Ceuta 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 66.7 Ceuta 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 88.9 Ceuta 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 11.0 Ceuta 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 0.0 Ceuta 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 33.3 Ceuta 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 10.1 Ceuta 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 9.0 Ceuta 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 0.0 Ceuta 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 6.7 Ceuta 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 14.4 Ceuta 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 15.8 Ceuta 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 0.0 Ceuta 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 20.0 Ceuta 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 22.9 Ceuta 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 84.3 Ceuta 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 100.0 Ceuta 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 60.0 Ceuta 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 83.3 Ceuta 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 47.4 Ceuta 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 0.0 Ceuta 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 26.7 Ceuta 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 78.3 Ceuta 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 36.7 Ceuta 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 100.0 Ceuta 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 20.0 Ceuta 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 8.5 Ceuta 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 9.0 Ceuta 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 0.0 Ceuta 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 26.7 Ceuta 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 8.5 Ceuta 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 35.9 Ceuta 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 0.0 Ceuta 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 20.0 Ceuta 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 59.5 Ceuta 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 37.1 Ceuta 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 0.0 Ceuta 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 26.7 Ceuta 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 59.7 Ceuta 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 40.2 Ceuta 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 0.0 Ceuta 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 26.7 Ceuta 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 65.4 Ceuta 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 8.4 Ceuta 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 0.0 Ceuta 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 13.3 Ceuta 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 11.3 Ceuta 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 6.0 Ceuta 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 0.0 Ceuta 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 26.7 Ceuta 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 3.1 Ceuta 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 10.2 Ceuta 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 0.0 Ceuta 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 33.3 Ceuta 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 8.7 Ceuta 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 37.1 Ceuta 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 100.0 Ceuta 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 6.7 Ceuta 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 13.2 Ceuta 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 50.1 Ceuta 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 0.0 Ceuta 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 46.7 Ceuta 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 77.4 Ceuta 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 8.2 Ceuta 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 0.0 Ceuta 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 26.7 Ceuta 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 7.1 Ceuta 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 46.7 Ceuta 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 100.0 Ceuta 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 6.7 Ceuta 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 30.7 Ceuta 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 43.4 Ceuta 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 0.0 Ceuta 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 53.3 Ceuta 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 63.2 Ceuta 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 5.3 Ceuta 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 0.0 Ceuta 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 20.0 Ceuta 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 3.8 Ceuta 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 14.6 Ceuta 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 0.0 Ceuta 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 13.3 Ceuta 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 22.6 Ceuta 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 45.6 Ceuta 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 100.0 Ceuta 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 46.7 Ceuta 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 16.8 Ceuta 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 35.7 Ceuta 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 0.0 Ceuta 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 20.0 Ceuta 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 59.0 Ceuta 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 42.8 Ceuta 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 16.7 Ceuta 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 19.9 Ceuta 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 52.1 Ceuta 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 35.9 Ceuta 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 16.7 Ceuta 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 21.6 Ceuta 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 41.9 Ceuta 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 38.4 Ceuta 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 16.7 Ceuta 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 22.1 Ceuta 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 45.2 Ceuta 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 34.0 Ceuta 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 0.0 Ceuta 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 21.1 Ceuta 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 40.7 Ceuta 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 36.9 Ceuta 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 0.0 Ceuta 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 28.0 Ceuta 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 42.6 Ceuta 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 55.8 Ceuta 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 83.3 Ceuta 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 19.6 Ceuta 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 64.9 Ceuta 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 26.3 Ceuta 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 0.0 Ceuta 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 11.5 Ceuta 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 34.0 Ceuta 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 34.9 Ceuta 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 11.1 Ceuta 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 11.1 Ceuta 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 45.2 Ceuta 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 28.7 Ceuta 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 11.1 Ceuta 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 10.4 Ceuta 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 36.6 Ceuta 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 23.8 Ceuta 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 0.0 Ceuta 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 6.7 Ceuta 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 32.0 Ceuta 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 21.2 Ceuta 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 0.0 Ceuta 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 20.8 Ceuta 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 23.8 Ceuta 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 30.4 Ceuta 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 11.1 Ceuta 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 21.3 Ceuta 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 35.5 Ceuta 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 14.5 Ceuta 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 0.0 Ceuta 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 5.3 Ceuta 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 19.1 Ceuta 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 95.9 Ceuta 31.2.% of companies that share electronically information about the supply chain via website (10) Industria . Ceuta 31.2.% of companies that share electronically information about the supply chain via website (10) Construction 61.8 Ceuta 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 98.9 Ceuta 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 35.6 Ceuta 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria . Ceuta 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction 64.7 Ceuta 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 33.0 Ceuta 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 3.1 Ceuta 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 11.1 Ceuta 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 0.9 Ceuta 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 2.9 Ceuta 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 1.1 Ceuta 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 11.1 Ceuta 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 0.5 Ceuta 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 0.1 Ceuta 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 0.3 Ceuta 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 0.0 Ceuta 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 1.1 Ceuta 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 0.1 Ceuta 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 14.3 Ceuta 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 0.0 Ceuta 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 8.9 Ceuta 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 16.2 Ceuta 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 0.4 Ceuta 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 0.0 Ceuta 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Ceuta 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 0.5 Ceuta 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 60.8 Ceuta 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 100.0 Ceuta 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 76.4 Ceuta 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 55.2 Ceuta 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 98.1 Ceuta 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 100.0 Ceuta 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 94.3 Ceuta 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 98.8 Ceuta 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 26.9 Ceuta 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 0.0 Ceuta 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 22.8 Ceuta 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 29.2 Ceuta 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 9.9 Ceuta 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 0.0 Ceuta 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 4.5 Ceuta 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 12.8 Ceuta 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 1.0 Ceuta 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 0.0 Ceuta 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.2 Ceuta 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 1.4 Ceuta 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 52.5 Ceuta 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 33.3 Ceuta 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 26.5 Ceuta 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 63.0 Ceuta 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 247.7 Ceuta 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 17.1 Ceuta 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 32.0 Ceuta 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 198.6 Ceuta 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 136.1 Ceuta 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 9.3 Ceuta 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 10.6 Ceuta 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 116.2 Ceuta 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 248.9 Ceuta 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 0.3 Ceuta 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 9.4 Ceuta 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 239.2 Ceuta 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 25.2 Ceuta 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 0.0 Ceuta 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 4.0 Ceuta 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 21.2 Melilla 1.1 % of companies that had computers Total Companies 100.0 Melilla 1.1 % of companies that had computers Industria 100.0 Melilla 1.1 % of companies that had computers Construction 100.0 Melilla 1.1 % of companies that had computers Servicios 100.0 Melilla 1.2 % of companies that had a Local Area Network (LAN) Total Companies 92.2 Melilla 1.2 % of companies that had a Local Area Network (LAN) Industria 62.5 Melilla 1.2 % of companies that had a Local Area Network (LAN) Construction 100.0 Melilla 1.2 % of companies that had a Local Area Network (LAN) Servicios 92.9 Melilla 1.3 % of companies that had a 'wireless' Local Area Network Total Companies 70.3 Melilla 1.3 % of companies that had a 'wireless' Local Area Network Industria 12.5 Melilla 1.3 % of companies that had a 'wireless' Local Area Network Construction 100.0 Melilla 1.3 % of companies that had a 'wireless' Local Area Network Servicios 67.6 Melilla 1.4 % of companies that had an Internet connection Total Companies 96.9 Melilla 1.4 % of companies that had an Internet connection Industria 100.0 Melilla 1.4 % of companies that had an Internet connection Construction 100.0 Melilla 1.4 % of companies that had an Internet connection Servicios 95.8 Melilla 1.5 % of companies that had Mobile telephones Total Companies 86.8 Melilla 1.5 % of companies that had Mobile telephones Industria 100.0 Melilla 1.5 % of companies that had Mobile telephones Construction 100.0 Melilla 1.5 % of companies that had Mobile telephones Servicios 81.9 Melilla 2.1 % of personnel that uses computers at least once a week Total Companies 46.6 Melilla 2.1 % of personnel that uses computers at least once a week Industria 71.0 Melilla 2.1 % of personnel that uses computers at least once a week Construction 33.3 Melilla 2.1 % of personnel that uses computers at least once a week Servicios 48.1 Melilla 2.2 % of personnel that uses Internet-connected computers at least once a week Total Companies 41.4 Melilla 2.2 % of personnel that uses Internet-connected computers at least once a week Industria 63.0 Melilla 2.2 % of personnel that uses Internet-connected computers at least once a week Construction 32.8 Melilla 2.2 % of personnel that uses Internet-connected computers at least once a week Servicios 42.0 Melilla 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total Companies 13.5 Melilla 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Industria 52.8 Melilla 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Construction 6.0 Melilla 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Servicios 12.9 Melilla 3 % of companies that used some type of open source software Total Companies 96.5 Melilla 3 % of companies that used some type of open source software Industria 100.0 Melilla 3 % of companies that used some type of open source software Construction 100.0 Melilla 3 % of companies that used some type of open source software Servicios 95.2 Melilla 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total Companies 31.0 Melilla 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Industria 37.5 Melilla 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Construction 34.3 Melilla 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Servicios 29.5 Melilla 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Total Companies 93.3 Melilla 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Industria 100.0 Melilla 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Construction 100.0 Melilla 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...) Servicios 90.8 Melilla 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Total Companies 63.1 Melilla 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Industria 87.5 Melilla 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Construction 82.9 Melilla 3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...) Servicios 55.2 Melilla 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total Companies 16.2 Melilla 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Industria 0.0 Melilla 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Construction 17.1 Melilla 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Servicios 17.5 Melilla 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Total Companies 13.5 Melilla 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Industria 37.5 Melilla 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Construction 0.0 Melilla 3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL) Servicios 15.0 Melilla 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total Companies 39.1 Melilla 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Industria 50.0 Melilla 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Construction 17.1 Melilla 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Servicios 44.2 Melilla 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Total Companies 1.0 Melilla 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Industria 0.0 Melilla 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Construction 0.0 Melilla 4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products Servicios 1.4 Melilla 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Total Companies 0.2 Melilla 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Industria 0.0 Melilla 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Construction 0.0 Melilla 4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced) Servicios 0.3 Melilla 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Total Companies 1.5 Melilla 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Industria 0.0 Melilla 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Construction 0.0 Melilla 4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia Servicios 2.1 Melilla 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Total Companies 1.9 Melilla 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Industria 0.0 Melilla 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Construction 0.0 Melilla 4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution Servicios 2.6 Melilla 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Total Companies 1.5 Melilla 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Industria 0.0 Melilla 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Construction 0.0 Melilla 4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software Servicios 2.1 Melilla 4.6 % of companies who gave the following as reasons for not using open-source software: Other Total Companies 0.1 Melilla 4.6 % of companies who gave the following as reasons for not using open-source software: Other Industria 0.0 Melilla 4.6 % of companies who gave the following as reasons for not using open-source software: Other Construction 0.0 Melilla 4.6 % of companies who gave the following as reasons for not using open-source software: Other Servicios 0.1 Melilla 5.1 ICT experts: % of companies that hired ICT experts Total Companies 17.9 Melilla 5.1 ICT experts: % of companies that hired ICT experts Industria 0.0 Melilla 5.1 ICT experts: % of companies that hired ICT experts Construction 17.1 Melilla 5.1 ICT experts: % of companies that hired ICT experts Servicios 19.8 Melilla 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total Companies 37.2 Melilla 5.2 ICT experts: % of companies that provided ICT training activities to their employees Industria 50.0 Melilla 5.2 ICT experts: % of companies that provided ICT training activities to their employees Construction 34.3 Melilla 5.2 ICT experts: % of companies that provided ICT training activities to their employees Servicios 36.7 Melilla 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total Companies 38.1 Melilla 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Industria 75.0 Melilla 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Construction 0.0 Melilla 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Servicios 43.3 Melilla 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total Companies 88.0 Melilla 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Industria 25.0 Melilla 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Construction 100.0 Melilla 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Servicios 93.1 Melilla 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total Companies 11.1 Melilla 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Industria 37.5 Melilla 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Construction 0.0 Melilla 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Servicios 11.7 Melilla 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total Companies 0.9 Melilla 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Industria 0.0 Melilla 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Construction 0.0 Melilla 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Servicios 1.2 Melilla 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Total Companies 100.0 Melilla 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Industria 100.0 Melilla 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Construction 100.0 Melilla 6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3) Servicios 100.0 Melilla 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Total Companies 97.2 Melilla 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Industria 62.5 Melilla 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Construction 100.0 Melilla 6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3) Servicios 99.9 Melilla 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Total Companies 89.4 Melilla 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Industria 62.5 Melilla 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Construction 100.0 Melilla 6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3) Servicios 89.0 Melilla 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total Companies 11.0 Melilla 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Industria 0.0 Melilla 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Construction 0.0 Melilla 6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Servicios 15.3 Melilla 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Total Companies 9.7 Melilla 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Industria 0.0 Melilla 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Construction 0.0 Melilla 6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3) Servicios 13.5 Melilla 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Total Companies 71.6 Melilla 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Industria 100.0 Melilla 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Construction 100.0 Melilla 6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3) Servicios 60.4 Melilla 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total Companies 37.9 Melilla 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Industria 87.5 Melilla 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Construction 34.3 Melilla 6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Servicios 34.0 Melilla 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Total Companies 71.5 Melilla 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Industria 100.0 Melilla 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Construction 100.0 Melilla 6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3) Servicios 60.2 Melilla 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Companies 10.3 Melilla 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Industria 50.0 Melilla 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 0.0 Melilla 6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3) Servicios 9.3 Melilla 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total Companies 1.4 Melilla 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Industria 0.0 Melilla 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Construction 0.0 Melilla 7 1 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Servicios 1.9 Melilla 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Total Companies 32.1 Melilla 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Industria 12.5 Melilla 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Construction 17.1 Melilla 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3) Servicios 38.4 Melilla 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Total Companies 37.7 Melilla 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Industria 0.0 Melilla 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Construction 82.9 Melilla 7 3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3) Servicios 28.2 Melilla 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Companies 13.6 Melilla 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industria 0.0 Melilla 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 0.0 Melilla 7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Servicios 18.9 Melilla 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total Companies 12.6 Melilla 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Industria 50.0 Melilla 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Construction 0.0 Melilla 7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Servicios 12.5 Melilla 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Total Companies 36.6 Melilla 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Industria 37.5 Melilla 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Construction 34.3 Melilla 8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1) Servicios 37.2 Melilla 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total Companies 21.0 Melilla 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Industria 37.5 Melilla 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Construction 0.0 Melilla 8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Servicios 25.3 Melilla 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Total Companies 30.6 Melilla 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Industria 37.5 Melilla 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Construction 34.3 Melilla 8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1) Servicios 28.9 Melilla 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Total Companies 99.9 Melilla 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Industria 100.0 Melilla 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Construction 100.0 Melilla 9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3) Servicios 99.9 Melilla 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Total Companies 90.1 Melilla 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Industria 62.5 Melilla 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Construction 100.0 Melilla 9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3) Servicios 89.9 Melilla 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Total Companies 65.7 Melilla 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Industria 100.0 Melilla 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Construction 82.9 Melilla 9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3) Servicios 57.3 Melilla 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Total Companies 26.7 Melilla 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Industria 50.0 Melilla 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Construction 0.0 Melilla 9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3) Servicios 32.2 Melilla 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Total Companies 56.2 Melilla 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Industria 75.0 Melilla 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Construction 34.3 Melilla 9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3) Servicios 60.7 Melilla 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Total Companies 91.2 Melilla 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Industria 100.0 Melilla 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Construction 100.0 Melilla 9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3) Servicios 87.7 Melilla 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total Companies 48.8 Melilla 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Industria 50.0 Melilla 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Construction 34.3 Melilla 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Servicios 52.7 Melilla 11 % of companies that paid for advertising on the Internet Total Companies 28.0 Melilla 11 % of companies that paid for advertising on the Internet Industria 0.0 Melilla 11 % of companies that paid for advertising on the Internet Construction 0.0 Melilla 11 % of companies that paid for advertising on the Internet Servicios 38.5 Melilla 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Total Companies 91.5 Melilla 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Industria 62.5 Melilla 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Construction 100.0 Melilla 12.1 % of companies that, in 2013, interacted online with the Public Administration (3) Servicios 91.9 Melilla 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Total Companies 85.8 Melilla 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Industria 62.5 Melilla 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Construction 100.0 Melilla 12.1.1 Reasons for interacting with the Public Administration: To obtain information (3) Servicios 84.0 Melilla 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Total Companies 94.5 Melilla 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Industria 80.0 Melilla 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Construction 100.0 Melilla 12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3) Servicios 93.7 Melilla 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Total Companies 58.6 Melilla 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Industria 80.0 Melilla 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Construction 34.3 Melilla 12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3) Servicios 65.5 Melilla 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Total Companies 47.3 Melilla 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Industria 20.0 Melilla 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Construction 100.0 Melilla 12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3) Servicios 30.9 Melilla 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Total Companies 0.1 Melilla 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Industria 0.0 Melilla 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Construction 0.0 Melilla 12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3) Servicios 0.2 Melilla 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total Companies 67.9 Melilla 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Industria 62.5 Melilla 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Construction 34.3 Melilla 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Servicios 78.3 Melilla 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Total Companies 82.2 Melilla 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Industria 80.0 Melilla 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Construction 100.0 Melilla 12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3) Servicios 80.0 Melilla 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Total Companies 60.5 Melilla 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Industria 100.0 Melilla 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Construction 100.0 Melilla 12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3) Servicios 52.2 Melilla 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Total Companies 37.1 Melilla 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Industria 20.0 Melilla 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Construction 100.0 Melilla 12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3) Servicios 30.4 Melilla 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Total Companies 0.1 Melilla 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Industria 0.0 Melilla 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Construction 0.0 Melilla 12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3) Servicios 0.1 Melilla 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total Companies 61.4 Melilla 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Industria 62.5 Melilla 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Construction 34.3 Melilla 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Servicios 69.3 Melilla 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Total Companies 91.2 Melilla 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Industria 80.0 Melilla 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Construction 100.0 Melilla 12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3) Servicios 91.0 Melilla 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Total Companies 39.9 Melilla 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Industria 40.0 Melilla 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Construction 50.0 Melilla 12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3) Servicios 38.5 Melilla 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Total Companies 18.2 Melilla 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Industria 20.0 Melilla 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Construction 50.0 Melilla 12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3) Servicios 13.4 Melilla 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Total Companies 7.1 Melilla 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Industria 0.0 Melilla 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Construction 0.0 Melilla 12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3) Servicios 8.7 Melilla 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total Companies 51.2 Melilla 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Industria 62.5 Melilla 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Construction 17.1 Melilla 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Servicios 60.0 Melilla 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 86.1 Melilla 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Industria 100.0 Melilla 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Construction 100.0 Melilla 12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 83.5 Melilla 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 63.7 Melilla 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 80.0 Melilla 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 100.0 Melilla 12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 59.0 Melilla 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Total Companies 32.6 Melilla 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Industria 0.0 Melilla 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Construction 100.0 Melilla 12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3) Servicios 30.3 Melilla 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 13.9 Melilla 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Industria 0.0 Melilla 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Melilla 12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3) Servicios 16.5 Melilla 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total Companies 51.1 Melilla 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Industria 50.0 Melilla 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Construction 17.1 Melilla 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Servicios 61.2 Melilla 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Total Companies 77.9 Melilla 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Industria 75.0 Melilla 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Construction 100.0 Melilla 12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3) Servicios 76.3 Melilla 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Total Companies 25.0 Melilla 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Industria 25.0 Melilla 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Construction 0.0 Melilla 12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3) Servicios 27.0 Melilla 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Total Companies 20.7 Melilla 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Industria 0.0 Melilla 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Construction 0.0 Melilla 12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3) Servicios 24.1 Melilla 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Total Companies 20.3 Melilla 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Industria 0.0 Melilla 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Construction 0.0 Melilla 12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3) Servicios 23.7 Melilla 13 % of companies with an Internet connection and a website (3) Total Companies 57.0 Melilla 13 % of companies with an Internet connection and a website (3) Industria 12.5 Melilla 13 % of companies with an Internet connection and a website (3) Construction 34.3 Melilla 13 % of companies with an Internet connection and a website (3) Servicios 68.1 Melilla 14.1 Services available on the website: Appearance of the company (4) Total Companies 93.3 Melilla 14.1 Services available on the website: Appearance of the company (4) Industria 100.0 Melilla 14.1 Services available on the website: Appearance of the company (4) Construction 50.0 Melilla 14.1 Services available on the website: Appearance of the company (4) Servicios 99.6 Melilla 14.2 Services available on the website: Execution of online bookings or orders (4) Total Companies 13.2 Melilla 14.2 Services available on the website: Execution of online bookings or orders (4) Industria 0.0 Melilla 14.2 Services available on the website: Execution of online bookings or orders (4) Construction 0.0 Melilla 14.2 Services available on the website: Execution of online bookings or orders (4) Servicios 15.4 Melilla 14.3 Services available on the website: Access to catalogues and price lists (4) Total Companies 46.5 Melilla 14.3 Services available on the website: Access to catalogues and price lists (4) Industria 0.0 Melilla 14.3 Services available on the website: Access to catalogues and price lists (4) Construction 0.0 Melilla 14.3 Services available on the website: Access to catalogues and price lists (4) Servicios 54.3 Melilla 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Total Companies 6.7 Melilla 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Industria 0.0 Melilla 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Construction 0.0 Melilla 14.4 Services available on the website: Possibility of the clients customizing or designing the products (4) Servicios 7.8 Melilla 14.5 Services available on the website: Online tracking of orders (4) Total Companies 17.6 Melilla 14.5 Services available on the website: Online tracking of orders (4) Industria 0.0 Melilla 14.5 Services available on the website: Online tracking of orders (4) Construction 0.0 Melilla 14.5 Services available on the website: Online tracking of orders (4) Servicios 20.5 Melilla 14.6 Services available on the website: Customization of the website for frequent users (4) Total Companies 3.7 Melilla 14.6 Services available on the website: Customization of the website for frequent users (4) Industria 0.0 Melilla 14.6 Services available on the website: Customization of the website for frequent users (4) Construction 0.0 Melilla 14.6 Services available on the website: Customization of the website for frequent users (4) Servicios 4.3 Melilla 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total Companies 23.7 Melilla 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Industria 0.0 Melilla 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Construction 0.0 Melilla 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Servicios 27.7 Melilla 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Total Companies 56.5 Melilla 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Industria 100.0 Melilla 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Construction 50.0 Melilla 14.8 Services available on the website: Privacy policy statement or certification related to the website security (4) Servicios 56.7 Melilla 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Total Companies 23.6 Melilla 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Industria 0.0 Melilla 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Construction 0.0 Melilla 14.9 Services available on the website: Online job application receipt or job offer advertisements (4) Servicios 27.6 Melilla 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Total Companies 31.1 Melilla 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Industria 0.0 Melilla 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Construction 50.0 Melilla 14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4) Servicios 28.8 Melilla 15 % of companies that used a digital signature in any communication sent from their company (3) Total Companies 60.8 Melilla 15 % of companies that used a digital signature in any communication sent from their company (3) Industria 50.0 Melilla 15 % of companies that used a digital signature in any communication sent from their company (3) Construction 34.3 Melilla 15 % of companies that used a digital signature in any communication sent from their company (3) Servicios 69.6 Melilla 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total Companies 37.9 Melilla 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Industria 0.0 Melilla 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Construction 0.0 Melilla 16 1 % of companies that use digital signature for: Customer and/or supplier relations (5) Servicios 46.1 Melilla 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Total Companies 100.0 Melilla 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Industria 100.0 Melilla 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Construction 100.0 Melilla 16 2 % of companies that use digital signature for: To interact with the Public Administration (5) Servicios 100.0 Melilla 17 Social Media: % of companies that used Social Media: Total Companies 46.0 Melilla 17 Social Media: % of companies that used Social Media: Industria 50.0 Melilla 17 Social Media: % of companies that used Social Media: Construction 65.7 Melilla 17 Social Media: % of companies that used Social Media: Servicios 39.9 Melilla 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Companies 96.0 Melilla 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industria 100.0 Melilla 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 100.0 Melilla 17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Servicios 93.6 Melilla 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Companies 22.0 Melilla 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industria 0.0 Melilla 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 0.0 Melilla 17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Servicios 35.4 Melilla 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Total Companies 23.9 Melilla 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Industria 0.0 Melilla 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Construction 0.0 Melilla 17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9) Servicios 38.4 Melilla 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Total Companies 6.0 Melilla 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Industria 0.0 Melilla 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Construction 0.0 Melilla 17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9) Servicios 9.6 Melilla 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Total Companies 52.9 Melilla 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Industria 0.0 Melilla 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Construction 0.0 Melilla 18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9) Servicios 85.1 Melilla 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Total Companies 74.0 Melilla 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Industria 25.0 Melilla 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Construction 100.0 Melilla 18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9) Servicios 67.5 Melilla 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Total Companies 22.0 Melilla 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Industria 0.0 Melilla 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Construction 0.0 Melilla 18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9) Servicios 35.5 Melilla 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Total Companies 4.4 Melilla 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Industria 25.0 Melilla 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Construction 0.0 Melilla 18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9) Servicios 3.9 Melilla 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Total Companies 8.1 Melilla 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Industria 0.0 Melilla 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Construction 0.0 Melilla 18.5 Social Media: % of companies that used Social Media for: Personnel selection (9) Servicios 13.1 Melilla 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Total Companies 10.3 Melilla 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Industria 25.0 Melilla 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Construction 0.0 Melilla 18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9) Servicios 13.4 Melilla 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Total Companies 43.6 Melilla 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Industria 25.0 Melilla 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Construction 0.0 Melilla 19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9) Servicios 67.1 Melilla 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Total Companies 43.3 Melilla 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Industria 0.0 Melilla 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Construction 100.0 Melilla 20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9) Servicios 21.4 Melilla 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total Companies 4.0 Melilla 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Industria 0.0 Melilla 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Construction 0.0 Melilla 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Servicios 6.5 Melilla 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total Companies 7.4 Melilla 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Industria 12.5 Melilla 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Construction 17.1 Melilla 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Servicios 4.1 Melilla 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Total Companies 62.5 Melilla 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Industria 100.0 Melilla 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Construction 100.0 Melilla 22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail Servicios 4.8 Melilla 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Total Companies 13.1 Melilla 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Industria 100.0 Melilla 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Construction 0.0 Melilla 22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software Servicios 2.4 Melilla 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Total Companies 86.9 Melilla 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Industria 0.0 Melilla 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Construction 100.0 Melilla 22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server Servicios 97.6 Melilla 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Total Companies 99.2 Melilla 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Industria 100.0 Melilla 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Construction 100.0 Melilla 22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage Servicios 98.0 Melilla 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Total Companies 12.4 Melilla 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Industria 100.0 Melilla 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Construction 0.0 Melilla 22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications Servicios 0.8 Melilla 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Total Companies 12.8 Melilla 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Industria 100.0 Melilla 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Construction 0.0 Melilla 22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients Servicios 1.6 Melilla 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Total Companies 49.3 Melilla 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Industria 100.0 Melilla 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Construction 0.0 Melilla 22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself Servicios 94.4 Melilla 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total Companies 86.8 Melilla 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Industria 0.0 Melilla 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Construction 100.0 Melilla 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Servicios 97.2 Melilla 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total Companies 1.6 Melilla 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Industria 0.0 Melilla 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Construction 0.0 Melilla 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Servicios 4.0 Melilla 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Total Companies 13.2 Melilla 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Industria 100.0 Melilla 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Construction 0.0 Melilla 24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security Servicios 2.8 Melilla 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Total Companies 12.9 Melilla 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Industria 100.0 Melilla 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Construction 0.0 Melilla 24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software Servicios 2.0 Melilla 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Total Companies 49.3 Melilla 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Industria 100.0 Melilla 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Construction 0.0 Melilla 24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server Servicios 94.4 Melilla 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Total Companies 12.8 Melilla 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Industria 100.0 Melilla 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Construction 0.0 Melilla 24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location Servicios 1.6 Melilla 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Total Companies 61.4 Melilla 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Industria 100.0 Melilla 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Construction 100.0 Melilla 24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction Servicios 2.0 Melilla 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Total Companies 13.1 Melilla 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Industria 100.0 Melilla 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Construction 0.0 Melilla 24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services Servicios 2.4 Melilla 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Total Companies 12.9 Melilla 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Industria 100.0 Melilla 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Construction 0.0 Melilla 24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing Servicios 2.0 Melilla 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Total Companies 48.8 Melilla 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Industria 100.0 Melilla 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Construction 0.0 Melilla 24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company Servicios 93.2 Melilla 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Total Companies 49.0 Melilla 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Industria 0.0 Melilla 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Construction 100.0 Melilla 25.1 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is High Servicios 1.2 Melilla 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Total Companies 49.9 Melilla 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Industria 100.0 Melilla 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Construction 0.0 Melilla 25.2 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Medium Servicios 96.0 Melilla 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Total Companies 0.5 Melilla 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Industria 0.0 Melilla 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Construction 0.0 Melilla 25.3 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the reduction of costs related to ICT is Low Servicios 1.2 Melilla 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Total Companies 1.1 Melilla 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Industria 0.0 Melilla 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Construction 0.0 Melilla 25.4 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is High Servicios 2.8 Melilla 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Total Companies 49.8 Melilla 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Industria 100.0 Melilla 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Construction 0.0 Melilla 25.5 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Medium Servicios 95.6 Melilla 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Total Companies 0.0 Melilla 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Industria 0.0 Melilla 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Construction 0.0 Melilla 25.6 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the flexibility derived from the ease of increasing or decreasing services is Low Servicios 0.0 Melilla 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Total Companies 1.3 Melilla 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Industria 0.0 Melilla 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Construction 0.0 Melilla 25.7 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is High Servicios 3.2 Melilla 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Total Companies 49.1 Melilla 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Industria 100.0 Melilla 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Construction 0.0 Melilla 25.8 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Medium Servicios 94.0 Melilla 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Total Companies 49.0 Melilla 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Industria 0.0 Melilla 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Construction 100.0 Melilla 25.9 Cloud Computing: Satisfaction level of the benefits derived from the use of Cloud Computing (6): % of companies whose satisfaction level regarding the easy, fast adaptation of Cloud Computing solutions is Low Servicios 1.2 Melilla 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Total Companies 31.5 Melilla 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Industria 0.0 Melilla 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Construction 0.0 Melilla 26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security Servicios 42.4 Melilla 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Total Companies 36.6 Melilla 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Industria 0.0 Melilla 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Construction 20.7 Melilla 26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location Servicios 43.9 Melilla 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Total Companies 36.6 Melilla 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Industria 0.0 Melilla 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Construction 20.7 Melilla 26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction. Servicios 44.0 Melilla 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Total Companies 8.2 Melilla 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Industria 0.0 Melilla 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Construction 0.0 Melilla 26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services Servicios 11.0 Melilla 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Total Companies 33.0 Melilla 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Industria 42.9 Melilla 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Construction 0.0 Melilla 26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing Servicios 40.5 Melilla 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Total Companies 36.1 Melilla 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Industria 0.0 Melilla 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Construction 0.0 Melilla 26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company Servicios 48.5 Melilla 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Total Companies 21.5 Melilla 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Industria 37.5 Melilla 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Construction 0.0 Melilla 27 Integration of information among the company: % of companies that had ERP computer tools for sharing information regarding purchases/sales with other areas of the company Servicios 25.9 Melilla 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Total Companies 45.5 Melilla 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Industria 50.0 Melilla 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Construction 82.9 Melilla 28 Integration of information among the company: % of companies that had some computer application for managing client information (CRM tools) Servicios 34.5 Melilla 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Total Companies 44.6 Melilla 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Industria 37.5 Melilla 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Construction 82.9 Melilla 29.1 Integration of information among the company: % of companies that had CRM tools for: To collect, store and share information about clients Servicios 34.5 Melilla 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Companies 31.6 Melilla 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industria 50.0 Melilla 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 65.7 Melilla 29.2 Integration of information among the company: % of companies that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Servicios 20.2 Melilla 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Total Companies 22.3 Melilla 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Industria 12.5 Melilla 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Construction 17.1 Melilla 30.1 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: Instructions of payment to financial institutions Servicios 24.6 Melilla 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Total Companies 29.7 Melilla 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Industria 50.0 Melilla 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Construction 17.1 Melilla 30.2 Use of EDI messages with a format appropriate for its automatic processing: % of companies that send or receive EDI-type messages with a format appropriated for its processing for: To send or receive data from public authorities Servicios 31.2 Melilla 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Total Companies 12.9 Melilla 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Industria 50.0 Melilla 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Construction 0.0 Melilla 31.1 % of companies that share electronically information about the supply chain with their suppliers or clients Servicios 13.0 Melilla 31.2.% of companies that share electronically information about the supply chain via website (10) Total Companies 62.0 Melilla 31.2.% of companies that share electronically information about the supply chain via website (10) Industria 75.0 Melilla 31.2.% of companies that share electronically information about the supply chain via website (10) Construction . Melilla 31.2.% of companies that share electronically information about the supply chain via website (10) Servicios 57.1 Melilla 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total Companies 91.3 Melilla 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Industria 100.0 Melilla 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Construction . Melilla 31.3 % of companies that share electronically information about the supply chain via electronic data exchange (10) Servicios 88.1 Melilla 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Total Companies 11.1 Melilla 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Industria 37.5 Melilla 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Construction 0.0 Melilla 32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control Servicios 11.7 Melilla 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Total Companies 2.1 Melilla 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Industria 0.0 Melilla 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Construction 0.0 Melilla 32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service Servicios 2.9 Melilla 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Total Companies 1.9 Melilla 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Industria 12.5 Melilla 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Construction 0.0 Melilla 32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process Servicios 1.5 Melilla 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Total Companies 0.5 Melilla 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Industria 0.0 Melilla 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Construction 0.0 Melilla 33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8) Servicios 0.8 Melilla 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Total Companies 0.1 Melilla 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Industria 0.0 Melilla 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Construction 0.0 Melilla 33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8) Servicios 0.2 Melilla 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Total Companies 72.7 Melilla 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Industria 100.0 Melilla 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Construction 0.0 Melilla 33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8) Servicios 76.6 Melilla 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Total Companies 75.9 Melilla 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Industria 57.1 Melilla 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Construction 100.0 Melilla 33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8) Servicios 77.3 Melilla 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Total Companies 27.0 Melilla 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Industria 0.0 Melilla 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Construction 100.0 Melilla 33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8) Servicios 23.0 Melilla 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Total Companies 8.1 Melilla 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Industria 12.5 Melilla 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Construction 0.0 Melilla 33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) Servicios 10.0 Melilla 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Total Companies 0.1 Melilla 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Industria 0.0 Melilla 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Construction 0.0 Melilla 33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received Servicios 0.1 Melilla 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Total Companies 64.0 Melilla 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Industria 87.5 Melilla 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Construction 34.3 Melilla 33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts) Servicios 70.1 Melilla 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Total Companies 726.1 Melilla 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Industria 2.1 Melilla 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Construction 178.0 Melilla 34.1 Investment and expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Techonologies goods in 2013 Servicios 546.1 Melilla 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Total Companies 326.3 Melilla 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Industria 0.2 Melilla 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Construction 24.0 Melilla 34.2 Investment and expenditure on ICT (thousands of euros): Total expenditure on software, standard or tailored, in 2013 Servicios 302.1 Melilla 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Total Companies 697.1 Melilla 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Industria 212.4 Melilla 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Construction 7.6 Melilla 34.3 Investment and expenditure on ICT (thousands of euros): Total expenditure on information technologies, telecommunication services or other ICT services query and services in 2013 Servicios 477.1 Melilla 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Total Companies 415.0 Melilla 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Industria 0.0 Melilla 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Construction 279.5 Melilla 34.4 Investment and expenditure on ICT (thousands of euros): Other expenditure on ICT in 2013 Servicios 135.5