National Total Autonomous Communities and Cities Main variables Economic activity cluster Total National Total D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 93.48 National Total D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 92.89 National Total D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 91.21 National Total D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 94.29 National Total D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 86.96 National Total D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 86.65 National Total D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 83.36 National Total D.11.A Reasons for interacting with the Public Administration: To obtain information Services 87.99 National Total D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 85.97 National Total D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 84.54 National Total D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 83.64 National Total D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 87.16 National Total D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 80.44 National Total D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 78.73 National Total D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 78.54 National Total D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 81.64 National Total D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 83.12 National Total D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 81.66 National Total D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 79.98 National Total D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 84.51 National Total D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 73.66 National Total D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 70.48 National Total D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 73.65 National Total D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 75.03 National Total 01 Andalucía D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 93.70 National Total 01 Andalucía D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 93.60 National Total 01 Andalucía D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 86.54 National Total 01 Andalucía D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 95.92 National Total 01 Andalucía D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 86.69 National Total 01 Andalucía D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 92.22 National Total 01 Andalucía D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 70.13 National Total 01 Andalucía D.11.A Reasons for interacting with the Public Administration: To obtain information Services 89.88 National Total 01 Andalucía D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 85.72 National Total 01 Andalucía D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 91.87 National Total 01 Andalucía D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 73.34 National Total 01 Andalucía D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 87.42 National Total 01 Andalucía D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 78.41 National Total 01 Andalucía D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 84.67 National Total 01 Andalucía D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 67.21 National Total 01 Andalucía D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 79.71 National Total 01 Andalucía D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 84.33 National Total 01 Andalucía D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 86.07 National Total 01 Andalucía D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 74.45 National Total 01 Andalucía D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 86.77 National Total 01 Andalucía D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 76.85 National Total 01 Andalucía D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 79.40 National Total 01 Andalucía D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 72.16 National Total 01 Andalucía D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 77.41 National Total 02 Aragón D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 93.79 National Total 02 Aragón D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 97.37 National Total 02 Aragón D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 92.60 National Total 02 Aragón D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 91.65 National Total 02 Aragón D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 88.45 National Total 02 Aragón D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 90.91 National Total 02 Aragón D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 90.49 National Total 02 Aragón D.11.A Reasons for interacting with the Public Administration: To obtain information Services 86.22 National Total 02 Aragón D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 87.00 National Total 02 Aragón D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 87.05 National Total 02 Aragón D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 90.49 National Total 02 Aragón D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 86.05 National Total 02 Aragón D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 81.38 National Total 02 Aragón D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 82.38 National Total 02 Aragón D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 83.65 National Total 02 Aragón D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 80.10 National Total 02 Aragón D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 81.01 National Total 02 Aragón D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 85.15 National Total 02 Aragón D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 65.36 National Total 02 Aragón D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 82.27 National Total 02 Aragón D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 66.44 National Total 02 Aragón D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 62.80 National Total 02 Aragón D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 55.20 National Total 02 Aragón D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 71.89 National Total 03 Asturias, Principado de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 95.12 National Total 03 Asturias, Principado de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 97.13 National Total 03 Asturias, Principado de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 94.59 National Total 03 Asturias, Principado de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 94.26 National Total 03 Asturias, Principado de D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 86.79 National Total 03 Asturias, Principado de D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 93.89 National Total 03 Asturias, Principado de D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 91.93 National Total 03 Asturias, Principado de D.11.A Reasons for interacting with the Public Administration: To obtain information Services 81.79 National Total 03 Asturias, Principado de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 86.96 National Total 03 Asturias, Principado de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 93.06 National Total 03 Asturias, Principado de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 91.63 National Total 03 Asturias, Principado de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 82.59 National Total 03 Asturias, Principado de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 84.34 National Total 03 Asturias, Principado de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 81.29 National Total 03 Asturias, Principado de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 94.28 National Total 03 Asturias, Principado de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 83.02 National Total 03 Asturias, Principado de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 84.11 National Total 03 Asturias, Principado de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 90.03 National Total 03 Asturias, Principado de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 81.35 National Total 03 Asturias, Principado de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 81.95 National Total 03 Asturias, Principado de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 73.24 National Total 03 Asturias, Principado de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 74.43 National Total 03 Asturias, Principado de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 76.26 National Total 03 Asturias, Principado de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 71.79 National Total 04 Balears, Illes D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 89.47 National Total 04 Balears, Illes D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 81.71 National Total 04 Balears, Illes D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 96.42 National Total 04 Balears, Illes D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 88.53 National Total 04 Balears, Illes D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 83.37 National Total 04 Balears, Illes D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 80.99 National Total 04 Balears, Illes D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 90.36 National Total 04 Balears, Illes D.11.A Reasons for interacting with the Public Administration: To obtain information Services 81.31 National Total 04 Balears, Illes D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 81.86 National Total 04 Balears, Illes D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 75.71 National Total 04 Balears, Illes D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 81.19 National Total 04 Balears, Illes D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 83.37 National Total 04 Balears, Illes D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 72.62 National Total 04 Balears, Illes D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 58.66 National Total 04 Balears, Illes D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 72.51 National Total 04 Balears, Illes D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 75.55 National Total 04 Balears, Illes D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 77.65 National Total 04 Balears, Illes D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 56.55 National Total 04 Balears, Illes D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 85.93 National Total 04 Balears, Illes D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 78.99 National Total 04 Balears, Illes D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 65.40 National Total 04 Balears, Illes D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 53.98 National Total 04 Balears, Illes D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 67.04 National Total 04 Balears, Illes D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 67.16 National Total 05 Canarias D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 91.70 National Total 05 Canarias D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 93.98 National Total 05 Canarias D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 98.82 National Total 05 Canarias D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 89.69 National Total 05 Canarias D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 88.53 National Total 05 Canarias D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 93.19 National Total 05 Canarias D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 97.41 National Total 05 Canarias D.11.A Reasons for interacting with the Public Administration: To obtain information Services 85.72 National Total 05 Canarias D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 87.45 National Total 05 Canarias D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 87.27 National Total 05 Canarias D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 89.11 National Total 05 Canarias D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 87.10 National Total 05 Canarias D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 81.36 National Total 05 Canarias D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 75.58 National Total 05 Canarias D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 82.78 National Total 05 Canarias D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 82.01 National Total 05 Canarias D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 75.94 National Total 05 Canarias D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 76.95 National Total 05 Canarias D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 71.39 National Total 05 Canarias D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 76.81 National Total 05 Canarias D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 67.00 National Total 05 Canarias D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 61.83 National Total 05 Canarias D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 68.69 National Total 05 Canarias D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 67.50 National Total 06 Cantabria D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 86.09 National Total 06 Cantabria D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 91.86 National Total 06 Cantabria D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 59.97 National Total 06 Cantabria D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 90.24 National Total 06 Cantabria D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 78.52 National Total 06 Cantabria D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 86.09 National Total 06 Cantabria D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 59.97 National Total 06 Cantabria D.11.A Reasons for interacting with the Public Administration: To obtain information Services 79.45 National Total 06 Cantabria D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 77.07 National Total 06 Cantabria D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 80.71 National Total 06 Cantabria D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 59.97 National Total 06 Cantabria D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 79.86 National Total 06 Cantabria D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 69.99 National Total 06 Cantabria D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 80.76 National Total 06 Cantabria D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 44.01 National Total 06 Cantabria D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 71.19 National Total 06 Cantabria D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 61.74 National Total 06 Cantabria D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 69.21 National Total 06 Cantabria D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 38.63 National Total 06 Cantabria D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 64.04 National Total 06 Cantabria D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 58.37 National Total 06 Cantabria D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 65.48 National Total 06 Cantabria D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 36.92 National Total 06 Cantabria D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 60.40 National Total 07 Castilla y León D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 92.97 National Total 07 Castilla y León D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 95.83 National Total 07 Castilla y León D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 92.69 National Total 07 Castilla y León D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 91.34 National Total 07 Castilla y León D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 87.26 National Total 07 Castilla y León D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 88.50 National Total 07 Castilla y León D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 87.39 National Total 07 Castilla y León D.11.A Reasons for interacting with the Public Administration: To obtain information Services 86.48 National Total 07 Castilla y León D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 86.28 National Total 07 Castilla y León D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 89.92 National Total 07 Castilla y León D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 87.39 National Total 07 Castilla y León D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 83.80 National Total 07 Castilla y León D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 82.48 National Total 07 Castilla y León D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 85.85 National Total 07 Castilla y León D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 81.83 National Total 07 Castilla y León D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 80.64 National Total 07 Castilla y León D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 81.63 National Total 07 Castilla y León D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 80.38 National Total 07 Castilla y León D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 82.49 National Total 07 Castilla y León D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 82.15 National Total 07 Castilla y León D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 72.48 National Total 07 Castilla y León D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 70.37 National Total 07 Castilla y León D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 74.88 National Total 07 Castilla y León D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 73.12 National Total 08 Castilla - La Mancha D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 95.30 National Total 08 Castilla - La Mancha D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 94.63 National Total 08 Castilla - La Mancha D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 93.92 National Total 08 Castilla - La Mancha D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 96.38 National Total 08 Castilla - La Mancha D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 89.40 National Total 08 Castilla - La Mancha D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 92.33 National Total 08 Castilla - La Mancha D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 86.54 National Total 08 Castilla - La Mancha D.11.A Reasons for interacting with the Public Administration: To obtain information Services 88.21 National Total 08 Castilla - La Mancha D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 88.04 National Total 08 Castilla - La Mancha D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 89.57 National Total 08 Castilla - La Mancha D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 87.87 National Total 08 Castilla - La Mancha D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 86.91 National Total 08 Castilla - La Mancha D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 83.39 National Total 08 Castilla - La Mancha D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 83.02 National Total 08 Castilla - La Mancha D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 83.83 National Total 08 Castilla - La Mancha D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 83.51 National Total 08 Castilla - La Mancha D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 86.64 National Total 08 Castilla - La Mancha D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 86.10 National Total 08 Castilla - La Mancha D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 89.53 National Total 08 Castilla - La Mancha D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 85.94 National Total 08 Castilla - La Mancha D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 76.09 National Total 08 Castilla - La Mancha D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 75.33 National Total 08 Castilla - La Mancha D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 83.86 National Total 08 Castilla - La Mancha D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 73.63 National Total 09 Cataluña D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 92.44 National Total 09 Cataluña D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 89.50 National Total 09 Cataluña D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 93.04 National Total 09 Cataluña D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 93.58 National Total 09 Cataluña D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 85.82 National Total 09 Cataluña D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 81.09 National Total 09 Cataluña D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 82.85 National Total 09 Cataluña D.11.A Reasons for interacting with the Public Administration: To obtain information Services 88.42 National Total 09 Cataluña D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 82.86 National Total 09 Cataluña D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 76.80 National Total 09 Cataluña D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 81.79 National Total 09 Cataluña D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 85.66 National Total 09 Cataluña D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 77.31 National Total 09 Cataluña D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 69.65 National Total 09 Cataluña D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 82.01 National Total 09 Cataluña D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 79.67 National Total 09 Cataluña D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 83.25 National Total 09 Cataluña D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 79.31 National Total 09 Cataluña D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 82.53 National Total 09 Cataluña D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 85.07 National Total 09 Cataluña D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 72.52 National Total 09 Cataluña D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 68.85 National Total 09 Cataluña D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 73.39 National Total 09 Cataluña D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 73.92 National Total 10 Comunitat Valenciana D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 94.16 National Total 10 Comunitat Valenciana D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 91.24 National Total 10 Comunitat Valenciana D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 93.40 National Total 10 Comunitat Valenciana D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 96.20 National Total 10 Comunitat Valenciana D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 88.61 National Total 10 Comunitat Valenciana D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 85.85 National Total 10 Comunitat Valenciana D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 85.77 National Total 10 Comunitat Valenciana D.11.A Reasons for interacting with the Public Administration: To obtain information Services 91.09 National Total 10 Comunitat Valenciana D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 86.03 National Total 10 Comunitat Valenciana D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 80.84 National Total 10 Comunitat Valenciana D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 88.94 National Total 10 Comunitat Valenciana D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 88.53 National Total 10 Comunitat Valenciana D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 82.53 National Total 10 Comunitat Valenciana D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 78.55 National Total 10 Comunitat Valenciana D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 83.74 National Total 10 Comunitat Valenciana D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 84.72 National Total 10 Comunitat Valenciana D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 85.85 National Total 10 Comunitat Valenciana D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 84.60 National Total 10 Comunitat Valenciana D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 86.99 National Total 10 Comunitat Valenciana D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 86.33 National Total 10 Comunitat Valenciana D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 74.13 National Total 10 Comunitat Valenciana D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 69.81 National Total 10 Comunitat Valenciana D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 79.75 National Total 10 Comunitat Valenciana D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 75.37 National Total 11 Extremadura D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 90.37 National Total 11 Extremadura D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 93.45 National Total 11 Extremadura D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 83.60 National Total 11 Extremadura D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 91.00 National Total 11 Extremadura D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 86.65 National Total 11 Extremadura D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 90.42 National Total 11 Extremadura D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 83.60 National Total 11 Extremadura D.11.A Reasons for interacting with the Public Administration: To obtain information Services 85.84 National Total 11 Extremadura D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 86.25 National Total 11 Extremadura D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 86.24 National Total 11 Extremadura D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 83.60 National Total 11 Extremadura D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 87.05 National Total 11 Extremadura D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 72.02 National Total 11 Extremadura D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 69.13 National Total 11 Extremadura D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 71.76 National Total 11 Extremadura D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 73.44 National Total 11 Extremadura D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 69.99 National Total 11 Extremadura D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 78.04 National Total 11 Extremadura D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 59.64 National Total 11 Extremadura D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 69.40 National Total 11 Extremadura D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 63.53 National Total 11 Extremadura D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 73.26 National Total 11 Extremadura D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 57.12 National Total 11 Extremadura D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 60.99 National Total 12 Galicia D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 97.45 National Total 12 Galicia D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 97.51 National Total 12 Galicia D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 97.42 National Total 12 Galicia D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 97.42 National Total 12 Galicia D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 87.97 National Total 12 Galicia D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 86.34 National Total 12 Galicia D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 92.66 National Total 12 Galicia D.11.A Reasons for interacting with the Public Administration: To obtain information Services 87.39 National Total 12 Galicia D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 90.22 National Total 12 Galicia D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 91.86 National Total 12 Galicia D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 92.13 National Total 12 Galicia D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 88.78 National Total 12 Galicia D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 83.05 National Total 12 Galicia D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 85.87 National Total 12 Galicia D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 84.19 National Total 12 Galicia D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 81.24 National Total 12 Galicia D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 85.10 National Total 12 Galicia D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 82.67 National Total 12 Galicia D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 85.37 National Total 12 Galicia D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 86.28 National Total 12 Galicia D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 76.03 National Total 12 Galicia D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 70.97 National Total 12 Galicia D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 72.31 National Total 12 Galicia D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 79.80 National Total 13 Madrid, Comunidad de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 94.54 National Total 13 Madrid, Comunidad de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 95.39 National Total 13 Madrid, Comunidad de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 87.71 National Total 13 Madrid, Comunidad de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 95.69 National Total 13 Madrid, Comunidad de D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 88.39 National Total 13 Madrid, Comunidad de D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 88.01 National Total 13 Madrid, Comunidad de D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 83.06 National Total 13 Madrid, Comunidad de D.11.A Reasons for interacting with the Public Administration: To obtain information Services 89.50 National Total 13 Madrid, Comunidad de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 89.77 National Total 13 Madrid, Comunidad de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 88.69 National Total 13 Madrid, Comunidad de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 84.07 National Total 13 Madrid, Comunidad de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 91.10 National Total 13 Madrid, Comunidad de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 84.91 National Total 13 Madrid, Comunidad de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 82.41 National Total 13 Madrid, Comunidad de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 78.43 National Total 13 Madrid, Comunidad de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 86.68 National Total 13 Madrid, Comunidad de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 86.21 National Total 13 Madrid, Comunidad de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 82.98 National Total 13 Madrid, Comunidad de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 81.09 National Total 13 Madrid, Comunidad de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 87.86 National Total 13 Madrid, Comunidad de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 80.86 National Total 13 Madrid, Comunidad de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 75.75 National Total 13 Madrid, Comunidad de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 79.44 National Total 13 Madrid, Comunidad de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 82.18 National Total 14 Murcia, Región de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 92.70 National Total 14 Murcia, Región de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 93.58 National Total 14 Murcia, Región de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 87.48 National Total 14 Murcia, Región de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 93.56 National Total 14 Murcia, Región de D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 86.35 National Total 14 Murcia, Región de D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 86.56 National Total 14 Murcia, Región de D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 85.11 National Total 14 Murcia, Región de D.11.A Reasons for interacting with the Public Administration: To obtain information Services 86.55 National Total 14 Murcia, Región de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 83.05 National Total 14 Murcia, Región de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 83.05 National Total 14 Murcia, Región de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 78.43 National Total 14 Murcia, Región de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 84.19 National Total 14 Murcia, Región de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 78.17 National Total 14 Murcia, Región de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 83.75 National Total 14 Murcia, Región de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 70.14 National Total 14 Murcia, Región de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 77.35 National Total 14 Murcia, Región de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 79.41 National Total 14 Murcia, Región de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 81.14 National Total 14 Murcia, Región de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 73.98 National Total 14 Murcia, Región de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 79.89 National Total 14 Murcia, Región de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 65.09 National Total 14 Murcia, Región de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 66.84 National Total 14 Murcia, Región de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 71.27 National Total 14 Murcia, Región de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 62.66 National Total 15 Navarra, Comunidad Foral de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 95.91 National Total 15 Navarra, Comunidad Foral de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 92.69 National Total 15 Navarra, Comunidad Foral de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 100.00 National Total 15 Navarra, Comunidad Foral de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 97.54 National Total 15 Navarra, Comunidad Foral de D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 87.35 National Total 15 Navarra, Comunidad Foral de D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 83.20 National Total 15 Navarra, Comunidad Foral de D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 93.69 National Total 15 Navarra, Comunidad Foral de D.11.A Reasons for interacting with the Public Administration: To obtain information Services 89.16 National Total 15 Navarra, Comunidad Foral de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 89.05 National Total 15 Navarra, Comunidad Foral de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 83.56 National Total 15 Navarra, Comunidad Foral de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 98.11 National Total 15 Navarra, Comunidad Foral de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 91.24 National Total 15 Navarra, Comunidad Foral de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 82.52 National Total 15 Navarra, Comunidad Foral de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 80.50 National Total 15 Navarra, Comunidad Foral de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 91.81 National Total 15 Navarra, Comunidad Foral de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 81.72 National Total 15 Navarra, Comunidad Foral de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 83.62 National Total 15 Navarra, Comunidad Foral de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 80.32 National Total 15 Navarra, Comunidad Foral de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 90.16 National Total 15 Navarra, Comunidad Foral de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 84.64 National Total 15 Navarra, Comunidad Foral de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 70.05 National Total 15 Navarra, Comunidad Foral de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 66.86 National Total 15 Navarra, Comunidad Foral de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 81.96 National Total 15 Navarra, Comunidad Foral de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 69.52 National Total 16 País Vasco D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 91.71 National Total 16 País Vasco D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 91.60 National Total 16 País Vasco D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 93.42 National Total 16 País Vasco D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 91.40 National Total 16 País Vasco D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 82.28 National Total 16 País Vasco D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 83.64 National Total 16 País Vasco D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 81.57 National Total 16 País Vasco D.11.A Reasons for interacting with the Public Administration: To obtain information Services 81.34 National Total 16 País Vasco D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 82.06 National Total 16 País Vasco D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 81.79 National Total 16 País Vasco D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 90.31 National Total 16 País Vasco D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 80.40 National Total 16 País Vasco D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 77.65 National Total 16 País Vasco D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 75.19 National Total 16 País Vasco D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 86.54 National Total 16 País Vasco D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 77.63 National Total 16 País Vasco D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 79.18 National Total 16 País Vasco D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 76.18 National Total 16 País Vasco D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 84.43 National Total 16 País Vasco D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 80.43 National Total 16 País Vasco D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 69.03 National Total 16 País Vasco D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 64.73 National Total 16 País Vasco D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 75.43 National Total 16 País Vasco D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 71.09 National Total 17 Rioja, La D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 97.17 National Total 17 Rioja, La D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 98.84 National Total 17 Rioja, La D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 84.53 National Total 17 Rioja, La D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 98.77 National Total 17 Rioja, La D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 91.86 National Total 17 Rioja, La D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 94.44 National Total 17 Rioja, La D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 84.53 National Total 17 Rioja, La D.11.A Reasons for interacting with the Public Administration: To obtain information Services 90.85 National Total 17 Rioja, La D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 90.51 National Total 17 Rioja, La D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 94.44 National Total 17 Rioja, La D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 84.53 National Total 17 Rioja, La D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 87.51 National Total 17 Rioja, La D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 91.03 National Total 17 Rioja, La D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 97.16 National Total 17 Rioja, La D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 84.53 National Total 17 Rioja, La D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 85.53 National Total 17 Rioja, La D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 91.43 National Total 17 Rioja, La D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 92.04 National Total 17 Rioja, La D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 73.57 National Total 17 Rioja, La D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 95.77 National Total 17 Rioja, La D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 77.49 National Total 17 Rioja, La D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 77.46 National Total 17 Rioja, La D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 62.62 National Total 17 Rioja, La D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 81.76 National Total 18 Ceuta D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 100.00 National Total 18 Ceuta D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 100.00 National Total 18 Ceuta D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 100.00 National Total 18 Ceuta D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 100.00 National Total 18 Ceuta D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 97.62 National Total 18 Ceuta D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 100.00 National Total 18 Ceuta D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 100.00 National Total 18 Ceuta D.11.A Reasons for interacting with the Public Administration: To obtain information Services 96.70 National Total 18 Ceuta D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 97.62 National Total 18 Ceuta D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 100.00 National Total 18 Ceuta D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 100.00 National Total 18 Ceuta D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 96.70 National Total 18 Ceuta D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 84.52 National Total 18 Ceuta D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 90.00 National Total 18 Ceuta D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 40.00 National Total 18 Ceuta D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 93.41 National Total 18 Ceuta D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 87.30 National Total 18 Ceuta D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 100.00 National Total 18 Ceuta D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 40.00 National Total 18 Ceuta D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 95.60 National Total 18 Ceuta D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 74.21 National Total 18 Ceuta D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 90.00 National Total 18 Ceuta D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 35.00 National Total 18 Ceuta D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 80.22 National Total 19 Melilla D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 95.44 National Total 19 Melilla D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 97.21 National Total 19 Melilla D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 100.00 National Total 19 Melilla D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 94.28 National Total 19 Melilla D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 93.22 National Total 19 Melilla D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 94.80 National Total 19 Melilla D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 100.00 National Total 19 Melilla D.11.A Reasons for interacting with the Public Administration: To obtain information Services 91.60 National Total 19 Melilla D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 91.14 National Total 19 Melilla D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 93.68 National Total 19 Melilla D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 100.00 National Total 19 Melilla D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 88.97 National Total 19 Melilla D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 87.88 National Total 19 Melilla D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 75.84 National Total 19 Melilla D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 100.00 National Total 19 Melilla D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 86.50 National Total 19 Melilla D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 85.64 National Total 19 Melilla D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 92.75 National Total 19 Melilla D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 100.00 National Total 19 Melilla D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 81.82 National Total 19 Melilla D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 57.42 National Total 19 Melilla D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 73.61 National Total 19 Melilla D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 60.71 National Total 19 Melilla D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 55.06