Activity grouping (except CNAE 56, 64-66 and 95.1)	Main variables	Size of the enterprise	Total
Total Enterprises	D.8 % of enterprises with Internet connection and website/web page (1)	Total	78.10
Total Enterprises	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	75.61
Total Enterprises	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	88.68
Total Enterprises	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	95.32
Total Enterprises	D.9.A Web Services: Company Presentation (2)	Total	89.82
Total Enterprises	D.9.A Web Services: Company Presentation (2)	From 10 to 49	88.55
Total Enterprises	D.9.A Web Services: Company Presentation (2)	From 50 to 249	94.25
Total Enterprises	D.9.A Web Services: Company Presentation (2)	250 or more	97.58
Total Enterprises	D.9.B Web Services: Receiving orders or bookings online (2)	Total	19.28
Total Enterprises	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	18.14
Total Enterprises	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	23.62
Total Enterprises	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	24.55
Total Enterprises	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	47.22
Total Enterprises	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	45.85
Total Enterprises	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	52.85
Total Enterprises	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	51.53
Total Enterprises	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	8.43
Total Enterprises	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	7.80
Total Enterprises	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	10.84
Total Enterprises	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	11.05
Total Enterprises	D.9.E Web Services: Online order tracking (2)	Total	11.24
Total Enterprises	D.9.E Web Services: Online order tracking (2)	From 10 to 49	10.09
Total Enterprises	D.9.E Web Services: Online order tracking (2)	From 50 to 249	15.33
Total Enterprises	D.9.E Web Services: Online order tracking (2)	250 or more	17.74
Total Enterprises	D.9.F Web Services: Website customization for regular users (2)	Total	7.84
Total Enterprises	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	7.09
Total Enterprises	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	10.04
Total Enterprises	D.9.F Web Services: Website customization for regular users (2)	250 or more	14.45
Total Enterprises	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	49.98
Total Enterprises	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	46.70
Total Enterprises	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	61.18
Total Enterprises	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	71.02
Total Enterprises	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	79.05
Total Enterprises	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	76.98
Total Enterprises	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	86.23
Total Enterprises	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	92.00
Total Enterprises	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	22.95
Total Enterprises	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	17.33
Total Enterprises	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	40.72
Total Enterprises	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	66.03
Total Enterprises	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	31.29
Total Enterprises	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	28.70
Total Enterprises	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	40.00
Total Enterprises	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	48.68
Total Enterprises	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	8.21
Total Enterprises	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	7.89
Total Enterprises	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	8.78
Total Enterprises	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	14.45
Total Enterprises	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	7.85
Total Enterprises	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	7.57
Total Enterprises	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	8.30
Total Enterprises	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	13.58
Total Enterprises	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	1.81
Total Enterprises	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	1.63
Total Enterprises	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	2.08
Total Enterprises	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	5.55
1. Total Industry (CNAE 10-39)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	81.37
1. Total Industry (CNAE 10-39)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	78.68
1. Total Industry (CNAE 10-39)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	91.19
1. Total Industry (CNAE 10-39)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	97.05
1. Total Industry (CNAE 10-39)	D.9.A Web Services: Company Presentation (2)	Total	89.64
1. Total Industry (CNAE 10-39)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	87.75
1. Total Industry (CNAE 10-39)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	95.51
1. Total Industry (CNAE 10-39)	D.9.A Web Services: Company Presentation (2)	250 or more	98.82
1. Total Industry (CNAE 10-39)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	12.96
1. Total Industry (CNAE 10-39)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	12.14
1. Total Industry (CNAE 10-39)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	16.09
1. Total Industry (CNAE 10-39)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	14.48
1. Total Industry (CNAE 10-39)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	49.21
1. Total Industry (CNAE 10-39)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	47.41
1. Total Industry (CNAE 10-39)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	55.76
1. Total Industry (CNAE 10-39)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	53.64
1. Total Industry (CNAE 10-39)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	6.02
1. Total Industry (CNAE 10-39)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	5.67
1. Total Industry (CNAE 10-39)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	7.33
1. Total Industry (CNAE 10-39)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	6.66
1. Total Industry (CNAE 10-39)	D.9.E Web Services: Online order tracking (2)	Total	7.12
1. Total Industry (CNAE 10-39)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	6.09
1. Total Industry (CNAE 10-39)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	10.52
1. Total Industry (CNAE 10-39)	D.9.E Web Services: Online order tracking (2)	250 or more	11.18
1. Total Industry (CNAE 10-39)	D.9.F Web Services: Website customization for regular users (2)	Total	5.53
1. Total Industry (CNAE 10-39)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	5.07
1. Total Industry (CNAE 10-39)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	6.08
1. Total Industry (CNAE 10-39)	D.9.F Web Services: Website customization for regular users (2)	250 or more	11.70
1. Total Industry (CNAE 10-39)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	41.36
1. Total Industry (CNAE 10-39)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	36.83
1. Total Industry (CNAE 10-39)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	55.12
1. Total Industry (CNAE 10-39)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	65.01
1. Total Industry (CNAE 10-39)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	74.46
1. Total Industry (CNAE 10-39)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	70.82
1. Total Industry (CNAE 10-39)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	85.65
1. Total Industry (CNAE 10-39)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	92.74
1. Total Industry (CNAE 10-39)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	15.99
1. Total Industry (CNAE 10-39)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	9.56
1. Total Industry (CNAE 10-39)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	32.76
1. Total Industry (CNAE 10-39)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	62.24
1. Total Industry (CNAE 10-39)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	26.46
1. Total Industry (CNAE 10-39)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	23.87
1. Total Industry (CNAE 10-39)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	33.92
1. Total Industry (CNAE 10-39)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	41.82
1. Total Industry (CNAE 10-39)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	5.60
1. Total Industry (CNAE 10-39)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	5.43
1. Total Industry (CNAE 10-39)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	5.22
1. Total Industry (CNAE 10-39)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	11.63
1. Total Industry (CNAE 10-39)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	5.51
1. Total Industry (CNAE 10-39)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	5.42
1. Total Industry (CNAE 10-39)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	4.90
1. Total Industry (CNAE 10-39)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	10.78
1. Total Industry (CNAE 10-39)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	1.12
1. Total Industry (CNAE 10-39)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	1.05
1. Total Industry (CNAE 10-39)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	0.79
1. Total Industry (CNAE 10-39)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	4.33
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	80.69
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	78.52
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	91.05
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	94.67
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.A Web Services: Company Presentation (2)	Total	86.50
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	85.10
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	91.41
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.A Web Services: Company Presentation (2)	250 or more	98.30
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	16.23
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	14.55
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	24.30
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	19.46
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	51.52
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	50.45
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	54.98
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	62.08
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	5.63
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	5.18
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	8.30
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	3.86
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.E Web Services: Online order tracking (2)	Total	8.61
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	7.62
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	13.32
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.E Web Services: Online order tracking (2)	250 or more	10.98
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.F Web Services: Website customization for regular users (2)	Total	5.31
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	4.98
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	6.57
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.F Web Services: Website customization for regular users (2)	250 or more	7.72
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	39.52
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	36.50
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	50.77
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	61.91
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	67.67
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	64.09
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	81.46
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	92.02
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	8.11
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	3.35
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	23.88
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	53.52
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	22.12
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	19.49
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	31.64
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	43.26
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	5.67
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	5.32
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	7.03
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	9.87
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	5.63
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	5.32
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	6.81
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	9.42
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	1.24
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	1.27
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	0.73
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	3.13
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	86.66
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	82.79
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	96.89
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	100.00
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.A Web Services: Company Presentation (2)	Total	90.33
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	87.97
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	95.10
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.A Web Services: Company Presentation (2)	250 or more	99.40
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	9.81
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	6.42
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	18.74
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	14.06
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	53.96
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	51.50
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	61.02
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	54.55
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	6.33
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	5.75
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	7.49
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	8.63
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.E Web Services: Online order tracking (2)	Total	6.66
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	3.76
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	14.75
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.E Web Services: Online order tracking (2)	250 or more	8.44
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.F Web Services: Website customization for regular users (2)	Total	3.91
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	1.76
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	8.17
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.F Web Services: Website customization for regular users (2)	250 or more	12.69
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	42.66
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	35.84
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	55.94
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	71.23
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	79.09
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	75.31
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	86.72
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	93.73
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	17.25
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	9.91
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	27.39
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	65.78
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	28.06
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	24.50
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	34.29
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	45.99
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	4.53
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	3.46
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	5.62
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	15.92
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	4.44
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	3.46
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	5.62
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	14.04
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	0.86
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	1.00
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	0.00
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	2.52
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	84.40
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	82.20
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	95.70
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	100.00
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.A Web Services: Company Presentation (2)	Total	89.26
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	87.33
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	98.66
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.A Web Services: Company Presentation (2)	250 or more	94.54
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	8.25
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	8.90
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	5.29
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	4.98
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	39.34
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	37.90
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	46.40
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	42.90
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	3.68
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	3.08
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	6.60
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	5.09
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.E Web Services: Online order tracking (2)	Total	4.61
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	4.11
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	6.72
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.E Web Services: Online order tracking (2)	250 or more	8.36
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.F Web Services: Website customization for regular users (2)	Total	4.39
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	3.90
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	6.62
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.F Web Services: Website customization for regular users (2)	250 or more	6.59
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	33.21
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	29.62
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	48.87
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	56.09
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	75.23
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	73.51
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	82.34
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	88.93
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	15.53
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	12.00
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	28.52
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	54.26
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	25.99
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	25.63
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	28.25
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	23.31
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	4.59
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	5.20
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	1.02
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	3.29
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	4.59
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	5.20
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	1.02
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	3.29
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	0.09
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	0.00
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	0.49
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	1.12
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	77.56
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	73.96
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	88.07
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	97.56
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.A Web Services: Company Presentation (2)	Total	94.62
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	92.89
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	99.28
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.A Web Services: Company Presentation (2)	250 or more	100.00
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	13.28
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	13.70
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	11.66
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	14.16
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	53.28
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	50.73
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	61.61
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	55.20
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	9.30
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	9.71
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	7.82
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	9.55
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.E Web Services: Online order tracking (2)	Total	7.39
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	6.96
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	7.05
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.E Web Services: Online order tracking (2)	250 or more	15.12
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.F Web Services: Website customization for regular users (2)	Total	7.52
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	7.81
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	4.47
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.F Web Services: Website customization for regular users (2)	250 or more	16.28
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	48.95
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	42.99
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	64.68
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	69.31
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	82.03
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	78.25
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	92.69
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	92.04
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	24.01
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	15.45
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	43.21
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	67.77
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	28.68
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	26.79
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	33.71
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	35.00
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	6.77
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	6.80
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	6.25
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	8.69
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	6.56
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	6.80
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	5.28
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	7.91
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	1.70
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	1.57
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	1.82
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	3.47
1.5. Energy and water (CNAE 35-39)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	78.24
1.5. Energy and water (CNAE 35-39)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	76.64
1.5. Energy and water (CNAE 35-39)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	78.65
1.5. Energy and water (CNAE 35-39)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	94.01
1.5. Energy and water (CNAE 35-39)	D.9.A Web Services: Company Presentation (2)	Total	90.96
1.5. Energy and water (CNAE 35-39)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	88.60
1.5. Energy and water (CNAE 35-39)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	95.41
1.5. Energy and water (CNAE 35-39)	D.9.A Web Services: Company Presentation (2)	250 or more	100.00
1.5. Energy and water (CNAE 35-39)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	13.41
1.5. Energy and water (CNAE 35-39)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	15.14
1.5. Energy and water (CNAE 35-39)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	8.36
1.5. Energy and water (CNAE 35-39)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	11.45
1.5. Energy and water (CNAE 35-39)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	34.84
1.5. Energy and water (CNAE 35-39)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	32.99
1.5. Energy and water (CNAE 35-39)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	40.91
1.5. Energy and water (CNAE 35-39)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	35.12
1.5. Energy and water (CNAE 35-39)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	2.36
1.5. Energy and water (CNAE 35-39)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	2.39
1.5. Energy and water (CNAE 35-39)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	1.49
1.5. Energy and water (CNAE 35-39)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	4.41
1.5. Energy and water (CNAE 35-39)	D.9.E Web Services: Online order tracking (2)	Total	5.07
1.5. Energy and water (CNAE 35-39)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	4.53
1.5. Energy and water (CNAE 35-39)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	4.95
1.5. Energy and water (CNAE 35-39)	D.9.E Web Services: Online order tracking (2)	250 or more	10.10
1.5. Energy and water (CNAE 35-39)	D.9.F Web Services: Website customization for regular users (2)	Total	7.59
1.5. Energy and water (CNAE 35-39)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	8.61
1.5. Energy and water (CNAE 35-39)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	1.83
1.5. Energy and water (CNAE 35-39)	D.9.F Web Services: Website customization for regular users (2)	250 or more	13.69
1.5. Energy and water (CNAE 35-39)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	46.69
1.5. Energy and water (CNAE 35-39)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	44.01
1.5. Energy and water (CNAE 35-39)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	51.27
1.5. Energy and water (CNAE 35-39)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	58.06
1.5. Energy and water (CNAE 35-39)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	75.67
1.5. Energy and water (CNAE 35-39)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	70.86
1.5. Energy and water (CNAE 35-39)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	83.24
1.5. Energy and water (CNAE 35-39)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	97.89
1.5. Energy and water (CNAE 35-39)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	37.21
1.5. Energy and water (CNAE 35-39)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	24.94
1.5. Energy and water (CNAE 35-39)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	64.87
1.5. Energy and water (CNAE 35-39)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	71.98
1.5. Energy and water (CNAE 35-39)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	44.97
1.5. Energy and water (CNAE 35-39)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	38.64
1.5. Energy and water (CNAE 35-39)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	59.08
1.5. Energy and water (CNAE 35-39)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	63.24
1.5. Energy and water (CNAE 35-39)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	6.34
1.5. Energy and water (CNAE 35-39)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	6.53
1.5. Energy and water (CNAE 35-39)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	0.59
1.5. Energy and water (CNAE 35-39)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	22.28
1.5. Energy and water (CNAE 35-39)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	6.10
1.5. Energy and water (CNAE 35-39)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	6.28
1.5. Energy and water (CNAE 35-39)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	0.59
1.5. Energy and water (CNAE 35-39)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	21.45
1.5. Energy and water (CNAE 35-39)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	1.81
1.5. Energy and water (CNAE 35-39)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	1.02
1.5. Energy and water (CNAE 35-39)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	0.00
1.5. Energy and water (CNAE 35-39)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	15.88
2. Total Construction (CNAE 41-43)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	65.33
2. Total Construction (CNAE 41-43)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	63.66
2. Total Construction (CNAE 41-43)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	79.17
2. Total Construction (CNAE 41-43)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	92.11
2. Total Construction (CNAE 41-43)	D.9.A Web Services: Company Presentation (2)	Total	88.77
2. Total Construction (CNAE 41-43)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	87.97
2. Total Construction (CNAE 41-43)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	93.85
2. Total Construction (CNAE 41-43)	D.9.A Web Services: Company Presentation (2)	250 or more	100.00
2. Total Construction (CNAE 41-43)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	4.09
2. Total Construction (CNAE 41-43)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	4.52
2. Total Construction (CNAE 41-43)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	0.96
2. Total Construction (CNAE 41-43)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	1.93
2. Total Construction (CNAE 41-43)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	20.58
2. Total Construction (CNAE 41-43)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	20.20
2. Total Construction (CNAE 41-43)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	23.48
2. Total Construction (CNAE 41-43)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	21.26
2. Total Construction (CNAE 41-43)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	1.13
2. Total Construction (CNAE 41-43)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	0.81
2. Total Construction (CNAE 41-43)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	3.65
2. Total Construction (CNAE 41-43)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	1.08
2. Total Construction (CNAE 41-43)	D.9.E Web Services: Online order tracking (2)	Total	1.81
2. Total Construction (CNAE 41-43)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	1.88
2. Total Construction (CNAE 41-43)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	1.34
2. Total Construction (CNAE 41-43)	D.9.E Web Services: Online order tracking (2)	250 or more	1.08
2. Total Construction (CNAE 41-43)	D.9.F Web Services: Website customization for regular users (2)	Total	5.50
2. Total Construction (CNAE 41-43)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	5.85
2. Total Construction (CNAE 41-43)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	3.27
2. Total Construction (CNAE 41-43)	D.9.F Web Services: Website customization for regular users (2)	250 or more	0.86
2. Total Construction (CNAE 41-43)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	33.86
2. Total Construction (CNAE 41-43)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	32.51
2. Total Construction (CNAE 41-43)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	41.98
2. Total Construction (CNAE 41-43)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	58.74
2. Total Construction (CNAE 41-43)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	72.13
2. Total Construction (CNAE 41-43)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	70.24
2. Total Construction (CNAE 41-43)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	85.24
2. Total Construction (CNAE 41-43)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	87.32
2. Total Construction (CNAE 41-43)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	15.94
2. Total Construction (CNAE 41-43)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	12.36
2. Total Construction (CNAE 41-43)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	38.74
2. Total Construction (CNAE 41-43)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	67.37
2. Total Construction (CNAE 41-43)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	22.68
2. Total Construction (CNAE 41-43)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	21.37
2. Total Construction (CNAE 41-43)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	31.54
2. Total Construction (CNAE 41-43)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	36.72
2. Total Construction (CNAE 41-43)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	3.09
2. Total Construction (CNAE 41-43)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	3.21
2. Total Construction (CNAE 41-43)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	2.08
2. Total Construction (CNAE 41-43)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	0.99
2. Total Construction (CNAE 41-43)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	2.93
2. Total Construction (CNAE 41-43)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	3.08
2. Total Construction (CNAE 41-43)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	1.62
2. Total Construction (CNAE 41-43)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	0.99
2. Total Construction (CNAE 41-43)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	0.32
2. Total Construction (CNAE 41-43)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	0.24
2. Total Construction (CNAE 41-43)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	1.11
2. Total Construction (CNAE 41-43)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	0.00
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	79.84
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	77.56
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	88.94
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	94.71
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.A Web Services: Company Presentation (2)	Total	90.11
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	89.02
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	93.70
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.A Web Services: Company Presentation (2)	250 or more	96.85
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	25.10
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	23.73
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	30.23
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	30.63
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	51.72
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	50.90
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	55.40
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	52.30
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	10.94
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	10.27
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	13.47
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	13.71
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.E Web Services: Online order tracking (2)	Total	14.94
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	13.63
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	19.50
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.E Web Services: Online order tracking (2)	250 or more	21.82
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.F Web Services: Website customization for regular users (2)	Total	9.32
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	8.22
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	12.83
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.F Web Services: Website customization for regular users (2)	250 or more	16.54
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	56.98
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	54.08
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	66.63
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	74.58
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	82.45
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	81.10
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	86.64
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	91.93
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	27.39
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	21.75
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	44.77
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	67.74
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	35.14
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	32.40
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	44.03
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	52.63
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	10.58
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	10.19
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	11.43
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	16.56
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	10.07
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	9.70
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	10.88
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	15.62
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	2.47
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	2.24
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	2.82
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	6.44
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	79.81
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	78.12
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	88.33
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	95.45
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.A Web Services: Company Presentation (2)	Total	88.16
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	87.30
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	91.74
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.A Web Services: Company Presentation (2)	250 or more	96.01
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	29.10
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	27.29
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	36.58
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	46.42
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	63.24
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	61.92
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	69.42
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	71.62
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	9.80
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	8.78
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	15.14
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	12.83
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.E Web Services: Online order tracking (2)	Total	19.53
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	17.62
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	27.84
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.E Web Services: Online order tracking (2)	250 or more	34.96
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.F Web Services: Website customization for regular users (2)	Total	9.00
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	7.65
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	15.05
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.F Web Services: Website customization for regular users (2)	250 or more	18.93
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	56.40
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	53.49
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	69.03
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	79.99
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	80.97
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	79.92
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	84.80
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	93.63
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	19.66
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	15.81
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	33.51
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	67.59
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	34.86
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	32.56
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	43.69
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	60.13
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	12.25
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	11.89
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	13.07
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	21.70
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	11.82
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	11.43
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	12.85
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	21.37
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	2.46
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	2.48
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	1.70
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	6.11
3.2. Transport and storage (CNAE 49-53)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	68.78
3.2. Transport and storage (CNAE 49-53)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	64.96
3.2. Transport and storage (CNAE 49-53)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	85.94
3.2. Transport and storage (CNAE 49-53)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	95.56
3.2. Transport and storage (CNAE 49-53)	D.9.A Web Services: Company Presentation (2)	Total	88.61
3.2. Transport and storage (CNAE 49-53)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	87.22
3.2. Transport and storage (CNAE 49-53)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	93.03
3.2. Transport and storage (CNAE 49-53)	D.9.A Web Services: Company Presentation (2)	250 or more	96.77
3.2. Transport and storage (CNAE 49-53)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	22.40
3.2. Transport and storage (CNAE 49-53)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	21.07
3.2. Transport and storage (CNAE 49-53)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	24.93
3.2. Transport and storage (CNAE 49-53)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	38.50
3.2. Transport and storage (CNAE 49-53)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	34.29
3.2. Transport and storage (CNAE 49-53)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	30.93
3.2. Transport and storage (CNAE 49-53)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	44.48
3.2. Transport and storage (CNAE 49-53)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	56.15
3.2. Transport and storage (CNAE 49-53)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	11.22
3.2. Transport and storage (CNAE 49-53)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	11.10
3.2. Transport and storage (CNAE 49-53)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	10.23
3.2. Transport and storage (CNAE 49-53)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	18.64
3.2. Transport and storage (CNAE 49-53)	D.9.E Web Services: Online order tracking (2)	Total	17.89
3.2. Transport and storage (CNAE 49-53)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	16.18
3.2. Transport and storage (CNAE 49-53)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	21.24
3.2. Transport and storage (CNAE 49-53)	D.9.E Web Services: Online order tracking (2)	250 or more	37.83
3.2. Transport and storage (CNAE 49-53)	D.9.F Web Services: Website customization for regular users (2)	Total	13.51
3.2. Transport and storage (CNAE 49-53)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	13.22
3.2. Transport and storage (CNAE 49-53)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	13.52
3.2. Transport and storage (CNAE 49-53)	D.9.F Web Services: Website customization for regular users (2)	250 or more	19.66
3.2. Transport and storage (CNAE 49-53)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	39.82
3.2. Transport and storage (CNAE 49-53)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	36.22
3.2. Transport and storage (CNAE 49-53)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	48.75
3.2. Transport and storage (CNAE 49-53)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	73.00
3.2. Transport and storage (CNAE 49-53)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	76.24
3.2. Transport and storage (CNAE 49-53)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	73.86
3.2. Transport and storage (CNAE 49-53)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	83.66
3.2. Transport and storage (CNAE 49-53)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	90.70
3.2. Transport and storage (CNAE 49-53)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	30.03
3.2. Transport and storage (CNAE 49-53)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	25.85
3.2. Transport and storage (CNAE 49-53)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	41.74
3.2. Transport and storage (CNAE 49-53)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	61.86
3.2. Transport and storage (CNAE 49-53)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	42.35
3.2. Transport and storage (CNAE 49-53)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	39.00
3.2. Transport and storage (CNAE 49-53)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	52.80
3.2. Transport and storage (CNAE 49-53)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	62.69
3.2. Transport and storage (CNAE 49-53)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	6.15
3.2. Transport and storage (CNAE 49-53)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	5.36
3.2. Transport and storage (CNAE 49-53)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	8.14
3.2. Transport and storage (CNAE 49-53)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	20.22
3.2. Transport and storage (CNAE 49-53)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	6.09
3.2. Transport and storage (CNAE 49-53)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	5.36
3.2. Transport and storage (CNAE 49-53)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	8.14
3.2. Transport and storage (CNAE 49-53)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	17.87
3.2. Transport and storage (CNAE 49-53)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	1.76
3.2. Transport and storage (CNAE 49-53)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	0.98
3.2. Transport and storage (CNAE 49-53)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	4.25
3.2. Transport and storage (CNAE 49-53)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	12.94
3.3. Accommodation services (CNAE 55)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	95.18
3.3. Accommodation services (CNAE 55)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	94.50
3.3. Accommodation services (CNAE 55)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	97.66
3.3. Accommodation services (CNAE 55)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	94.08
3.3. Accommodation services (CNAE 55)	D.9.A Web Services: Company Presentation (2)	Total	95.24
3.3. Accommodation services (CNAE 55)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	94.48
3.3. Accommodation services (CNAE 55)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	97.15
3.3. Accommodation services (CNAE 55)	D.9.A Web Services: Company Presentation (2)	250 or more	99.19
3.3. Accommodation services (CNAE 55)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	83.97
3.3. Accommodation services (CNAE 55)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	81.60
3.3. Accommodation services (CNAE 55)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	90.33
3.3. Accommodation services (CNAE 55)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	93.62
3.3. Accommodation services (CNAE 55)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	84.50
3.3. Accommodation services (CNAE 55)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	82.81
3.3. Accommodation services (CNAE 55)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	88.85
3.3. Accommodation services (CNAE 55)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	92.76
3.3. Accommodation services (CNAE 55)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	29.21
3.3. Accommodation services (CNAE 55)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	26.21
3.3. Accommodation services (CNAE 55)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	37.05
3.3. Accommodation services (CNAE 55)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	42.87
3.3. Accommodation services (CNAE 55)	D.9.E Web Services: Online order tracking (2)	Total	26.78
3.3. Accommodation services (CNAE 55)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	24.39
3.3. Accommodation services (CNAE 55)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	33.02
3.3. Accommodation services (CNAE 55)	D.9.E Web Services: Online order tracking (2)	250 or more	37.74
3.3. Accommodation services (CNAE 55)	D.9.F Web Services: Website customization for regular users (2)	Total	11.41
3.3. Accommodation services (CNAE 55)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	10.43
3.3. Accommodation services (CNAE 55)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	13.01
3.3. Accommodation services (CNAE 55)	D.9.F Web Services: Website customization for regular users (2)	250 or more	22.25
3.3. Accommodation services (CNAE 55)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	78.85
3.3. Accommodation services (CNAE 55)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	77.09
3.3. Accommodation services (CNAE 55)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	82.80
3.3. Accommodation services (CNAE 55)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	91.19
3.3. Accommodation services (CNAE 55)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	91.81
3.3. Accommodation services (CNAE 55)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	90.57
3.3. Accommodation services (CNAE 55)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	94.95
3.3. Accommodation services (CNAE 55)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	98.10
3.3. Accommodation services (CNAE 55)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	26.12
3.3. Accommodation services (CNAE 55)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	18.99
3.3. Accommodation services (CNAE 55)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	43.48
3.3. Accommodation services (CNAE 55)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	67.08
3.3. Accommodation services (CNAE 55)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	33.98
3.3. Accommodation services (CNAE 55)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	32.07
3.3. Accommodation services (CNAE 55)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	38.47
3.3. Accommodation services (CNAE 55)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	46.06
3.3. Accommodation services (CNAE 55)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	20.17
3.3. Accommodation services (CNAE 55)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	20.29
3.3. Accommodation services (CNAE 55)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	20.09
3.3. Accommodation services (CNAE 55)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	18.11
3.3. Accommodation services (CNAE 55)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	16.90
3.3. Accommodation services (CNAE 55)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	16.71
3.3. Accommodation services (CNAE 55)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	17.46
3.3. Accommodation services (CNAE 55)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	17.31
3.3. Accommodation services (CNAE 55)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	5.09
3.3. Accommodation services (CNAE 55)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	5.15
3.3. Accommodation services (CNAE 55)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	4.57
3.3. Accommodation services (CNAE 55)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	7.10
3.4. Information and communications (CNAE 58-63)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	95.91
3.4. Information and communications (CNAE 58-63)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	95.74
3.4. Information and communications (CNAE 58-63)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	96.21
3.4. Information and communications (CNAE 58-63)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	97.56
3.4. Information and communications (CNAE 58-63)	D.9.A Web Services: Company Presentation (2)	Total	96.61
3.4. Information and communications (CNAE 58-63)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	96.97
3.4. Information and communications (CNAE 58-63)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	94.80
3.4. Information and communications (CNAE 58-63)	D.9.A Web Services: Company Presentation (2)	250 or more	98.45
3.4. Information and communications (CNAE 58-63)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	14.37
3.4. Information and communications (CNAE 58-63)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	14.17
3.4. Information and communications (CNAE 58-63)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	14.16
3.4. Information and communications (CNAE 58-63)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	18.45
3.4. Information and communications (CNAE 58-63)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	47.23
3.4. Information and communications (CNAE 58-63)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	45.49
3.4. Information and communications (CNAE 58-63)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	53.88
3.4. Information and communications (CNAE 58-63)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	47.72
3.4. Information and communications (CNAE 58-63)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	12.01
3.4. Information and communications (CNAE 58-63)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	12.22
3.4. Information and communications (CNAE 58-63)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	10.19
3.4. Information and communications (CNAE 58-63)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	16.35
3.4. Information and communications (CNAE 58-63)	D.9.E Web Services: Online order tracking (2)	Total	9.00
3.4. Information and communications (CNAE 58-63)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	7.88
3.4. Information and communications (CNAE 58-63)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	12.49
3.4. Information and communications (CNAE 58-63)	D.9.E Web Services: Online order tracking (2)	250 or more	12.78
3.4. Information and communications (CNAE 58-63)	D.9.F Web Services: Website customization for regular users (2)	Total	8.94
3.4. Information and communications (CNAE 58-63)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	7.29
3.4. Information and communications (CNAE 58-63)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	13.02
3.4. Information and communications (CNAE 58-63)	D.9.F Web Services: Website customization for regular users (2)	250 or more	18.85
3.4. Information and communications (CNAE 58-63)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	79.99
3.4. Information and communications (CNAE 58-63)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	79.13
3.4. Information and communications (CNAE 58-63)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	81.27
3.4. Information and communications (CNAE 58-63)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	88.73
3.4. Information and communications (CNAE 58-63)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	91.89
3.4. Information and communications (CNAE 58-63)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	91.68
3.4. Information and communications (CNAE 58-63)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	91.88
3.4. Information and communications (CNAE 58-63)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	95.51
3.4. Information and communications (CNAE 58-63)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	45.44
3.4. Information and communications (CNAE 58-63)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	41.77
3.4. Information and communications (CNAE 58-63)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	52.93
3.4. Information and communications (CNAE 58-63)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	74.27
3.4. Information and communications (CNAE 58-63)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	42.64
3.4. Information and communications (CNAE 58-63)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	39.31
3.4. Information and communications (CNAE 58-63)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	54.58
3.4. Information and communications (CNAE 58-63)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	46.81
3.4. Information and communications (CNAE 58-63)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	17.16
3.4. Information and communications (CNAE 58-63)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	16.14
3.4. Information and communications (CNAE 58-63)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	19.74
3.4. Information and communications (CNAE 58-63)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	23.14
3.4. Information and communications (CNAE 58-63)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	16.76
3.4. Information and communications (CNAE 58-63)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	15.99
3.4. Information and communications (CNAE 58-63)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	18.74
3.4. Information and communications (CNAE 58-63)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	21.12
3.4. Information and communications (CNAE 58-63)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	5.54
3.4. Information and communications (CNAE 58-63)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	4.40
3.4. Information and communications (CNAE 58-63)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	8.33
3.4. Information and communications (CNAE 58-63)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	12.68
3.5. Real estate activities (CNAE 68)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	80.05
3.5. Real estate activities (CNAE 68)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	79.51
3.5. Real estate activities (CNAE 68)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	83.29
3.5. Real estate activities (CNAE 68)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	94.39
3.5. Real estate activities (CNAE 68)	D.9.A Web Services: Company Presentation (2)	Total	93.81
3.5. Real estate activities (CNAE 68)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	93.59
3.5. Real estate activities (CNAE 68)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	94.70
3.5. Real estate activities (CNAE 68)	D.9.A Web Services: Company Presentation (2)	250 or more	100.00
3.5. Real estate activities (CNAE 68)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	17.62
3.5. Real estate activities (CNAE 68)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	15.56
3.5. Real estate activities (CNAE 68)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	36.73
3.5. Real estate activities (CNAE 68)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	32.78
3.5. Real estate activities (CNAE 68)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	56.91
3.5. Real estate activities (CNAE 68)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	55.74
3.5. Real estate activities (CNAE 68)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	66.76
3.5. Real estate activities (CNAE 68)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	69.73
3.5. Real estate activities (CNAE 68)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	2.25
3.5. Real estate activities (CNAE 68)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	1.08
3.5. Real estate activities (CNAE 68)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	11.95
3.5. Real estate activities (CNAE 68)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	15.72
3.5. Real estate activities (CNAE 68)	D.9.E Web Services: Online order tracking (2)	Total	5.04
3.5. Real estate activities (CNAE 68)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	2.53
3.5. Real estate activities (CNAE 68)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	28.50
3.5. Real estate activities (CNAE 68)	D.9.E Web Services: Online order tracking (2)	250 or more	22.74
3.5. Real estate activities (CNAE 68)	D.9.F Web Services: Website customization for regular users (2)	Total	5.10
3.5. Real estate activities (CNAE 68)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	3.49
3.5. Real estate activities (CNAE 68)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	16.61
3.5. Real estate activities (CNAE 68)	D.9.F Web Services: Website customization for regular users (2)	250 or more	30.90
3.5. Real estate activities (CNAE 68)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	52.07
3.5. Real estate activities (CNAE 68)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	47.97
3.5. Real estate activities (CNAE 68)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	86.97
3.5. Real estate activities (CNAE 68)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	95.25
3.5. Real estate activities (CNAE 68)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	89.32
3.5. Real estate activities (CNAE 68)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	88.37
3.5. Real estate activities (CNAE 68)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	97.31
3.5. Real estate activities (CNAE 68)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	100.00
3.5. Real estate activities (CNAE 68)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	22.36
3.5. Real estate activities (CNAE 68)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	16.48
3.5. Real estate activities (CNAE 68)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	75.66
3.5. Real estate activities (CNAE 68)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	70.95
3.5. Real estate activities (CNAE 68)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	43.94
3.5. Real estate activities (CNAE 68)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	40.83
3.5. Real estate activities (CNAE 68)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	66.95
3.5. Real estate activities (CNAE 68)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	90.49
3.5. Real estate activities (CNAE 68)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	4.72
3.5. Real estate activities (CNAE 68)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	3.23
3.5. Real estate activities (CNAE 68)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	21.12
3.5. Real estate activities (CNAE 68)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	9.22
3.5. Real estate activities (CNAE 68)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	4.55
3.5. Real estate activities (CNAE 68)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	3.23
3.5. Real estate activities (CNAE 68)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	18.88
3.5. Real estate activities (CNAE 68)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	9.22
3.5. Real estate activities (CNAE 68)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	0.78
3.5. Real estate activities (CNAE 68)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	0.00
3.5. Real estate activities (CNAE 68)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	9.06
3.5. Real estate activities (CNAE 68)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	4.74
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	83.75
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	81.14
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	96.18
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	95.79
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.A Web Services: Company Presentation (2)	Total	94.41
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	93.19
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	99.31
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.A Web Services: Company Presentation (2)	250 or more	99.31
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	6.56
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	5.12
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	11.95
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	14.28
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	33.07
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	31.57
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	37.46
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	47.38
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	5.68
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	5.89
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	4.17
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	8.35
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.E Web Services: Online order tracking (2)	Total	3.43
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	2.61
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	5.64
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.E Web Services: Online order tracking (2)	250 or more	12.10
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.F Web Services: Website customization for regular users (2)	Total	7.81
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	6.65
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	11.36
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.F Web Services: Website customization for regular users (2)	250 or more	18.03
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	59.57
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	54.20
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	80.47
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	84.37
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	89.30
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	87.44
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	96.71
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	96.98
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	35.30
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	27.20
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	65.04
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	81.59
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	31.53
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	28.27
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	43.91
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	48.08
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	8.16
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	8.18
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	7.64
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	10.04
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	8.09
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	8.14
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	7.64
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	9.15
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	1.51
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	1.39
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	1.68
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	4.10
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	72.36
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	68.61
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	80.00
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	92.35
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.A Web Services: Company Presentation (2)	Total	85.44
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	82.59
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	90.90
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.A Web Services: Company Presentation (2)	250 or more	95.36
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	12.91
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	13.10
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	13.41
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	9.81
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	36.49
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	39.07
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	32.08
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	25.99
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	11.26
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	12.18
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	9.67
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	7.58
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.E Web Services: Online order tracking (2)	Total	9.84
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	10.39
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	9.25
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.E Web Services: Online order tracking (2)	250 or more	6.63
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.F Web Services: Website customization for regular users (2)	Total	8.15
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	7.83
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	8.63
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.F Web Services: Website customization for regular users (2)	250 or more	9.66
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	45.36
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	44.42
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	44.58
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	55.73
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	73.01
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	70.64
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	76.08
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	85.44
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	30.49
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	21.67
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	47.36
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	61.51
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	28.57
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	24.75
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	34.57
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	45.58
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	5.93
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	5.74
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	5.12
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	10.69
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	5.32
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	5.18
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	4.37
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	10.02
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	1.75
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	1.80
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	1.19
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	3.04
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.8 % of enterprises with Internet connection and website/web page (1)	Total	96.21
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.8 % of enterprises with Internet connection and website/web page (1)	From 10 to 49	96.43
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.8 % of enterprises with Internet connection and website/web page (1)	From 50 to 249	95.09
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.8 % of enterprises with Internet connection and website/web page (1)	250 or more	97.92
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.A Web Services: Company Presentation (2)	Total	96.35
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.A Web Services: Company Presentation (2)	From 10 to 49	95.91
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.A Web Services: Company Presentation (2)	From 50 to 249	97.11
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.A Web Services: Company Presentation (2)	250 or more	100.00
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.B Web Services: Receiving orders or bookings online (2)	Total	10.95
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.B Web Services: Receiving orders or bookings online (2)	From 10 to 49	10.34
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.B Web Services: Receiving orders or bookings online (2)	From 50 to 249	11.82
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.B Web Services: Receiving orders or bookings online (2)	250 or more	16.99
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.C Web Services: Access to product catalogs or price lists (2)	Total	47.51
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 10 to 49	46.47
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.C Web Services: Access to product catalogs or price lists (2)	From 50 to 249	52.16
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.C Web Services: Access to product catalogs or price lists (2)	250 or more	42.43
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total	11.82
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 10 to 49	12.14
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	From 50 to 249	9.94
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	250 or more	15.64
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.E Web Services: Online order tracking (2)	Total	8.53
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.E Web Services: Online order tracking (2)	From 10 to 49	7.26
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.E Web Services: Online order tracking (2)	From 50 to 249	11.70
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.E Web Services: Online order tracking (2)	250 or more	14.40
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.F Web Services: Website customization for regular users (2)	Total	10.90
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.F Web Services: Website customization for regular users (2)	From 10 to 49	9.55
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.F Web Services: Website customization for regular users (2)	From 50 to 249	13.78
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.F Web Services: Website customization for regular users (2)	250 or more	19.68
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total	72.52
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 10 to 49	70.56
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	From 50 to 249	76.36
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.G Web Services: Links or references to the companys profiles on social media (2)	250 or more	86.79
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total	93.37
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 10 to 49	93.37
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	From 50 to 249	92.93
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	250 or more	95.39
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total	45.83
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 10 to 49	41.21
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	From 50 to 249	55.40
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	250 or more	76.89
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total	43.41
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 10 to 49	41.30
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	From 50 to 249	50.29
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	250 or more	45.63
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	Total	16.60
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 10 to 49	15.94
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	From 50 to 249	17.67
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1)	250 or more	22.59
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	Total	16.21
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 10 to 49	15.78
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	From 50 to 249	16.77
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1)	250 or more	20.60
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	Total	5.61
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 10 to 49	4.49
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	From 50 to 249	7.66
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1)	250 or more	14.46