Type of indicator	Evaluation (values in thousands)	Total
Total	Total persons who use mobile phone	18,825.1
Total	Very dissatisfied	608.3
Total	Main company	823.4
Total	Satisfied	6,175.6
Total	Quite satisfied	5,998.7
Total	Very satisfied	3,122.9
Total	Knows offers from other companies: Yes	8,225.8
Total	Knows offers from other companies: No	8,503.2
Total	Intention to change to another company in the next 6 months: Yes	796.1
Total	Intention to change to another company in the next 6 months: No	15,932.9
Males	Total persons who use mobile phone	9,927.2
Males	Very dissatisfied	299.1
Males	Main company	419.9
Males	Satisfied	3,217.9
Males	Quite satisfied	3,120.2
Males	Very satisfied	1,471.4
Males	Knows offers from other companies: Yes	4,364.3
Males	Knows offers from other companies: No	4,164.2
Males	Intention to change to another company in the next 6 months: Yes	427.6
Males	Intention to change to another company in the next 6 months: No	8,100.8
Females	Total persons who use mobile phone	8,897.8
Females	Very dissatisfied	309.2
Females	Main company	403.6
Females	Satisfied	2,957.7
Females	Quite satisfied	2,878.5
Females	Very satisfied	1,651.6
Females	Knows offers from other companies: Yes	3,861.6
Females	Knows offers from other companies: No	4,339.0
Females	Intention to change to another company in the next 6 months: Yes	368.5
Females	Intention to change to another company in the next 6 months: No	7,832.1
From 16 to 24 years of age	Total persons who use mobile phone	3,977.7
From 16 to 24 years of age	Very dissatisfied	121.2
From 16 to 24 years of age	Main company	188.5
From 16 to 24 years of age	Satisfied	1,407.8
From 16 to 24 years of age	Quite satisfied	1,297.9
From 16 to 24 years of age	Very satisfied	712.2
From 16 to 24 years of age	Knows offers from other companies: Yes	2,185.5
From 16 to 24 years of age	Knows offers from other companies: No	1,542.1
From 16 to 24 years of age	Intention to change to another company in the next 6 months: Yes	211.6
From 16 to 24 years of age	Intention to change to another company in the next 6 months: No	3,516.0
From 25 to 34 years of age	Total persons who use mobile phone	5,400.4
From 25 to 34 years of age	Very dissatisfied	183.0
From 25 to 34 years of age	Main company	246.1
From 25 to 34 years of age	Satisfied	1,705.6
From 25 to 34 years of age	Quite satisfied	1,861.5
From 25 to 34 years of age	Very satisfied	838.6
From 25 to 34 years of age	Knows offers from other companies: Yes	2,507.2
From 25 to 34 years of age	Knows offers from other companies: No	2,327.6
From 25 to 34 years of age	Intention to change to another company in the next 6 months: Yes	323.7
From 25 to 34 years of age	Intention to change to another company in the next 6 months: No	4,511.1
From 35 to 44 years of age	Total persons who use mobile phone	4,060.4
From 35 to 44 years of age	Very dissatisfied	115.1
From 35 to 44 years of age	Main company	165.3
From 35 to 44 years of age	Satisfied	1,306.1
From 35 to 44 years of age	Quite satisfied	1,235.6
From 35 to 44 years of age	Very satisfied	655.9
From 35 to 44 years of age	Knows offers from other companies: Yes	1,725.4
From 35 to 44 years of age	Knows offers from other companies: No	1,752.7
From 35 to 44 years of age	Intention to change to another company in the next 6 months: Yes	130.8
From 35 to 44 years of age	Intention to change to another company in the next 6 months: No	3,347.3
From 45 to 54 years of age	Total persons who use mobile phone	2,656.7
From 45 to 54 years of age	Very dissatisfied	86.6
From 45 to 54 years of age	Main company	111.7
From 45 to 54 years of age	Satisfied	831.2
From 45 to 54 years of age	Quite satisfied	769.2
From 45 to 54 years of age	Very satisfied	457.6
From 45 to 54 years of age	Knows offers from other companies: Yes	1,027.9
From 45 to 54 years of age	Knows offers from other companies: No	1,228.4
From 45 to 54 years of age	Intention to change to another company in the next 6 months: Yes	74.5
From 45 to 54 years of age	Intention to change to another company in the next 6 months: No	2,181.8
From 55 to 64 years of age	Total persons who use mobile phone	1,680.6
From 55 to 64 years of age	Very dissatisfied	63.5
From 55 to 64 years of age	Main company	85.3
From 55 to 64 years of age	Satisfied	570.9
From 55 to 64 years of age	Quite satisfied	489.6
From 55 to 64 years of age	Very satisfied	284.6
From 55 to 64 years of age	Knows offers from other companies: Yes	569.4
From 55 to 64 years of age	Knows offers from other companies: No	924.5
From 55 to 64 years of age	Intention to change to another company in the next 6 months: Yes	43.3
From 55 to 64 years of age	Intention to change to another company in the next 6 months: No	1,450.6
65 and over	Total persons who use mobile phone	1,049.3
65 and over	Very dissatisfied	38.9
65 and over	Main company	26.4
65 and over	Satisfied	353.9
65 and over	Quite satisfied	345.0
65 and over	Very satisfied	174.0
65 and over	Knows offers from other companies: Yes	210.4
65 and over	Knows offers from other companies: No	727.9
65 and over	Intention to change to another company in the next 6 months: Yes	12.2
65 and over	Intention to change to another company in the next 6 months: No	926.1
Illiterates	Total persons who use mobile phone	112.5
Illiterates	Very dissatisfied	4.6
Illiterates	Main company	0.0
Illiterates	Satisfied	33.8
Illiterates	Quite satisfied	36.5
Illiterates	Very satisfied	24.3
Illiterates	Knows offers from other companies: Yes	26.4
Illiterates	Knows offers from other companies: No	72.8
Illiterates	Intention to change to another company in the next 6 months: Yes	5.0
Illiterates	Intention to change to another company in the next 6 months: No	94.2
Low (primary education and obligatory secondary education)	Total persons who use mobile phone	9,239.5
Low (primary education and obligatory secondary education)	Very dissatisfied	237.3
Low (primary education and obligatory secondary education)	Main company	335.5
Low (primary education and obligatory secondary education)	Satisfied	2,959.2
Low (primary education and obligatory secondary education)	Quite satisfied	2,952.0
Low (primary education and obligatory secondary education)	Very satisfied	1,711.3
Low (primary education and obligatory secondary education)	Knows offers from other companies: Yes	3,490.2
Low (primary education and obligatory secondary education)	Knows offers from other companies: No	4,705.0
Low (primary education and obligatory secondary education)	Intention to change to another company in the next 6 months: Yes	336.5
Low (primary education and obligatory secondary education)	Intention to change to another company in the next 6 months: No	7,858.7
Intermediate (school leaving exam and intermediate professional training)	Total persons who use mobile phone	4,444.7
Intermediate (school leaving exam and intermediate professional training)	Very dissatisfied	192.2
Intermediate (school leaving exam and intermediate professional training)	Main company	219.2
Intermediate (school leaving exam and intermediate professional training)	Satisfied	1,503.9
Intermediate (school leaving exam and intermediate professional training)	Quite satisfied	1,374.8
Intermediate (school leaving exam and intermediate professional training)	Very satisfied	722.6
Intermediate (school leaving exam and intermediate professional training)	Knows offers from other companies: Yes	2,234.0
Intermediate (school leaving exam and intermediate professional training)	Knows offers from other companies: No	1,778.6
Intermediate (school leaving exam and intermediate professional training)	Intention to change to another company in the next 6 months: Yes	212.3
Intermediate (school leaving exam and intermediate professional training)	Intention to change to another company in the next 6 months: No	3,800.4
High (university and advanced professional training)	Total persons who use mobile phone	5,028.3
High (university and advanced professional training)	Very dissatisfied	174.2
High (university and advanced professional training)	Main company	268.8
High (university and advanced professional training)	Satisfied	1,678.8
High (university and advanced professional training)	Quite satisfied	1,635.5
High (university and advanced professional training)	Very satisfied	664.7
High (university and advanced professional training)	Knows offers from other companies: Yes	2,475.2
High (university and advanced professional training)	Knows offers from other companies: No	1,946.7
High (university and advanced professional training)	Intention to change to another company in the next 6 months: Yes	242.3
High (university and advanced professional training)	Intention to change to another company in the next 6 months: No	4,179.7
More than 100.000 inhabitants(*)	Total persons who use mobile phone	9,009.0
More than 100.000 inhabitants(*)	Very dissatisfied	304.3
More than 100.000 inhabitants(*)	Main company	474.9
More than 100.000 inhabitants(*)	Satisfied	3,015.8
More than 100.000 inhabitants(*)	Quite satisfied	2,871.0
More than 100.000 inhabitants(*)	Very satisfied	1,434.9
More than 100.000 inhabitants(*)	Knows offers from other companies: Yes	3,960.9
More than 100.000 inhabitants(*)	Knows offers from other companies: No	4,139.8
More than 100.000 inhabitants(*)	Intention to change to another company in the next 6 months: Yes	382.4
More than 100.000 inhabitants(*)	Intention to change to another company in the next 6 months: No	7,718.4
From 50.000 to 100.000 inhabitants	Total persons who use mobile phone	1,295.6
From 50.000 to 100.000 inhabitants	Very dissatisfied	25.0
From 50.000 to 100.000 inhabitants	Main company	59.9
From 50.000 to 100.000 inhabitants	Satisfied	505.0
From 50.000 to 100.000 inhabitants	Quite satisfied	403.6
From 50.000 to 100.000 inhabitants	Very satisfied	191.2
From 50.000 to 100.000 inhabitants	Knows offers from other companies: Yes	563.9
From 50.000 to 100.000 inhabitants	Knows offers from other companies: No	620.8
From 50.000 to 100.000 inhabitants	Intention to change to another company in the next 6 months: Yes	48.9
From 50.000 to 100.000 inhabitants	Intention to change to another company in the next 6 months: No	1,135.8
From 20.000 to 50.000 inhabitants	Total persons who use mobile phone	2,612.0
From 20.000 to 50.000 inhabitants	Very dissatisfied	91.8
From 20.000 to 50.000 inhabitants	Main company	105.4
From 20.000 to 50.000 inhabitants	Satisfied	881.1
From 20.000 to 50.000 inhabitants	Quite satisfied	750.1
From 20.000 to 50.000 inhabitants	Very satisfied	471.8
From 20.000 to 50.000 inhabitants	Knows offers from other companies: Yes	1,156.7
From 20.000 to 50.000 inhabitants	Knows offers from other companies: No	1,143.5
From 20.000 to 50.000 inhabitants	Intention to change to another company in the next 6 months: Yes	110.3
From 20.000 to 50.000 inhabitants	Intention to change to another company in the next 6 months: No	2,189.9
From 10.000 to 20.000 inhabitants	Total persons who use mobile phone	2,031.5
From 10.000 to 20.000 inhabitants	Very dissatisfied	80.4
From 10.000 to 20.000 inhabitants	Main company	68.1
From 10.000 to 20.000 inhabitants	Satisfied	598.4
From 10.000 to 20.000 inhabitants	Quite satisfied	720.4
From 10.000 to 20.000 inhabitants	Very satisfied	340.5
From 10.000 to 20.000 inhabitants	Knows offers from other companies: Yes	1,029.8
From 10.000 to 20.000 inhabitants	Knows offers from other companies: No	778.1
From 10.000 to 20.000 inhabitants	Intention to change to another company in the next 6 months: Yes	87.3
From 10.000 to 20.000 inhabitants	Intention to change to another company in the next 6 months: No	1,720.6
Less than 10000 inhabitants	Total persons who use mobile phone	3,877.0
Less than 10000 inhabitants	Very dissatisfied	107.0
Less than 10000 inhabitants	Main company	115.2
Less than 10000 inhabitants	Satisfied	1,175.3
Less than 10000 inhabitants	Quite satisfied	1,253.6
Less than 10000 inhabitants	Very satisfied	684.5
Less than 10000 inhabitants	Knows offers from other companies: Yes	1,514.5
Less than 10000 inhabitants	Knows offers from other companies: No	1,821.0
Less than 10000 inhabitants	Intention to change to another company in the next 6 months: Yes	167.3
Less than 10000 inhabitants	Intention to change to another company in the next 6 months: No	3,168.2
Employed active persons	Total persons who use mobile phone	11,052.7
Employed active persons	Very dissatisfied	341.6
Employed active persons	Main company	460.0
Employed active persons	Satisfied	3,540.0
Employed active persons	Quite satisfied	3,458.4
Employed active persons	Very satisfied	1,799.2
Employed active persons	Knows offers from other companies: Yes	4,839.5
Employed active persons	Knows offers from other companies: No	4,759.6
Employed active persons	Intention to change to another company in the next 6 months: Yes	490.6
Employed active persons	Intention to change to another company in the next 6 months: No	9,108.6
Employed active persons who are studying at the same time	Total persons who use mobile phone	43.5
Employed active persons who are studying at the same time	Very dissatisfied	0.0
Employed active persons who are studying at the same time	Main company	3.5
Employed active persons who are studying at the same time	Satisfied	20.0
Employed active persons who are studying at the same time	Quite satisfied	6.5
Employed active persons who are studying at the same time	Very satisfied	5.4
Employed active persons who are studying at the same time	Knows offers from other companies: Yes	29.6
Employed active persons who are studying at the same time	Knows offers from other companies: No	5.9
Employed active persons who are studying at the same time	Intention to change to another company in the next 6 months: Yes	11.0
Employed active persons who are studying at the same time	Intention to change to another company in the next 6 months: No	24.5
Unemployed active persons	Total persons who use mobile phone	1,356.1
Unemployed active persons	Very dissatisfied	47.3
Unemployed active persons	Main company	73.3
Unemployed active persons	Satisfied	473.6
Unemployed active persons	Quite satisfied	430.3
Unemployed active persons	Very satisfied	249.2
Unemployed active persons	Knows offers from other companies: Yes	636.8
Unemployed active persons	Knows offers from other companies: No	636.9
Unemployed active persons	Intention to change to another company in the next 6 months: Yes	69.4
Unemployed active persons	Intention to change to another company in the next 6 months: No	1,204.3
Total inactive persons	Total persons who use mobile phone	6,416.3
Total inactive persons	Very dissatisfied	219.4
Total inactive persons	Main company	290.2
Total inactive persons	Satisfied	2,162.0
Total inactive persons	Quite satisfied	2,110.1
Total inactive persons	Very satisfied	1,074.6
Total inactive persons	Knows offers from other companies: Yes	2,749.5
Total inactive persons	Knows offers from other companies: No	3,106.7
Total inactive persons	Intention to change to another company in the next 6 months: Yes	236.1
Total inactive persons	Intention to change to another company in the next 6 months: No	5,620.1
Inactive students	Total persons who use mobile phone	2,806.7
Inactive students	Very dissatisfied	82.8
Inactive students	Main company	162.8
Inactive students	Satisfied	1,005.6
Inactive students	Quite satisfied	958.4
Inactive students	Very satisfied	423.9
Inactive students	Knows offers from other companies: Yes	1,570.7
Inactive students	Knows offers from other companies: No	1,062.7
Inactive students	Intention to change to another company in the next 6 months: Yes	149.0
Inactive students	Intention to change to another company in the next 6 months: No	2,484.5
Other inactive persons	Total persons who use mobile phone	3,609.5
Other inactive persons	Very dissatisfied	136.6
Other inactive persons	Main company	127.4
Other inactive persons	Satisfied	1,156.4
Other inactive persons	Quite satisfied	1,151.7
Other inactive persons	Very satisfied	650.7
Other inactive persons	Knows offers from other companies: Yes	1,178.7
Other inactive persons	Knows offers from other companies: No	2,044.0
Other inactive persons	Intention to change to another company in the next 6 months: Yes	87.1
Other inactive persons	Intention to change to another company in the next 6 months: No	3,135.6
Company management and public administration	Total persons who use mobile phone	911.6
Company management and public administration	Very dissatisfied	41.0
Company management and public administration	Main company	35.5
Company management and public administration	Satisfied	276.8
Company management and public administration	Quite satisfied	237.9
Company management and public administration	Very satisfied	106.6
Company management and public administration	Knows offers from other companies: Yes	381.6
Company management and public administration	Knows offers from other companies: No	316.2
Company management and public administration	Intention to change to another company in the next 6 months: Yes	33.1
Company management and public administration	Intention to change to another company in the next 6 months: No	664.6
Scientific and intellectual professionals and technicians	Total persons who use mobile phone	1,564.4
Scientific and intellectual professionals and technicians	Very dissatisfied	72.4
Scientific and intellectual professionals and technicians	Main company	100.6
Scientific and intellectual professionals and technicians	Satisfied	521.1
Scientific and intellectual professionals and technicians	Quite satisfied	465.9
Scientific and intellectual professionals and technicians	Very satisfied	167.7
Scientific and intellectual professionals and technicians	Knows offers from other companies: Yes	748.5
Scientific and intellectual professionals and technicians	Knows offers from other companies: No	579.2
Scientific and intellectual professionals and technicians	Intention to change to another company in the next 6 months: Yes	85.1
Scientific and intellectual professionals and technicians	Intention to change to another company in the next 6 months: No	1,242.6
Technicians and support professionals	Total persons who use mobile phone	1,393.9
Technicians and support professionals	Very dissatisfied	68.9
Technicians and support professionals	Main company	63.2
Technicians and support professionals	Satisfied	399.4
Technicians and support professionals	Quite satisfied	401.5
Technicians and support professionals	Very satisfied	249.5
Technicians and support professionals	Knows offers from other companies: Yes	662.2
Technicians and support professionals	Knows offers from other companies: No	520.4
Technicians and support professionals	Intention to change to another company in the next 6 months: Yes	81.8
Technicians and support professionals	Intention to change to another company in the next 6 months: No	1,100.7
Administrative type employees	Total persons who use mobile phone	1,064.2
Administrative type employees	Very dissatisfied	27.6
Administrative type employees	Main company	37.0
Administrative type employees	Satisfied	387.9
Administrative type employees	Quite satisfied	350.3
Administrative type employees	Very satisfied	154.1
Administrative type employees	Knows offers from other companies: Yes	539.4
Administrative type employees	Knows offers from other companies: No	417.6
Administrative type employees	Intention to change to another company in the next 6 months: Yes	37.6
Administrative type employees	Intention to change to another company in the next 6 months: No	919.4
Catering service workers person. protec. and trade salespersons	Total persons who use mobile phone	1,541.1
Catering service workers person. protec. and trade salespersons	Very dissatisfied	42.2
Catering service workers person. protec. and trade salespersons	Main company	49.5
Catering service workers person. protec. and trade salespersons	Satisfied	474.3
Catering service workers person. protec. and trade salespersons	Quite satisfied	603.8
Catering service workers person. protec. and trade salespersons	Very satisfied	293.5
Catering service workers person. protec. and trade salespersons	Knows offers from other companies: Yes	673.2
Catering service workers person. protec. and trade salespersons	Knows offers from other companies: No	790.0
Catering service workers person. protec. and trade salespersons	Intention to change to another company in the next 6 months: Yes	70.9
Catering service workers person. protec. and trade salespersons	Intention to change to another company in the next 6 months: No	1,392.4
Employees qualified in agriculture and fishing	Total persons who use mobile phone	271.1
Employees qualified in agriculture and fishing	Very dissatisfied	4.9
Employees qualified in agriculture and fishing	Main company	32.1
Employees qualified in agriculture and fishing	Satisfied	95.1
Employees qualified in agriculture and fishing	Quite satisfied	63.1
Employees qualified in agriculture and fishing	Very satisfied	39.1
Employees qualified in agriculture and fishing	Knows offers from other companies: Yes	110.9
Employees qualified in agriculture and fishing	Knows offers from other companies: No	123.4
Employees qualified in agriculture and fishing	Intention to change to another company in the next 6 months: Yes	23.6
Employees qualified in agriculture and fishing	Intention to change to another company in the next 6 months: No	210.7
Craftspersons and qualified manufacturing, constr. and min. workers exc. operators	Total persons who use mobile phone	1,871.3
Craftspersons and qualified manufacturing, constr. and min. workers exc. operators	Very dissatisfied	29.0
Craftspersons and qualified manufacturing, constr. and min. workers exc. operators	Main company	43.5
Craftspersons and qualified manufacturing, constr. and min. workers exc. operators	Satisfied	618.5
Craftspersons and qualified manufacturing, constr. and min. workers exc. operators	Quite satisfied	542.1
Craftspersons and qualified manufacturing, constr. and min. workers exc. operators	Very satisfied	340.0
Craftspersons and qualified manufacturing, constr. and min. workers exc. operators	Knows offers from other companies: Yes	725.1
Craftspersons and qualified manufacturing, constr. and min. workers exc. operators	Knows offers from other companies: No	848.1
Craftspersons and qualified manufacturing, constr. and min. workers exc. operators	Intention to change to another company in the next 6 months: Yes	71.1
Craftspersons and qualified manufacturing, constr. and min. workers exc. operators	Intention to change to another company in the next 6 months: No	1,502.0
Installations and machinery operators  fitters	Total persons who use mobile phone	1,030.1
Installations and machinery operators  fitters	Very dissatisfied	14.8
Installations and machinery operators  fitters	Main company	41.4
Installations and machinery operators  fitters	Satisfied	335.4
Installations and machinery operators  fitters	Quite satisfied	318.1
Installations and machinery operators  fitters	Very satisfied	163.4
Installations and machinery operators  fitters	Knows offers from other companies: Yes	417.0
Installations and machinery operators  fitters	Knows offers from other companies: No	456.2
Installations and machinery operators  fitters	Intention to change to another company in the next 6 months: Yes	16.9
Installations and machinery operators  fitters	Intention to change to another company in the next 6 months: No	856.2
Unqualified workers	Total persons who use mobile phone	1,341.0
Unqualified workers	Very dissatisfied	39.2
Unqualified workers	Main company	50.9
Unqualified workers	Satisfied	415.0
Unqualified workers	Quite satisfied	449.3
Unqualified workers	Very satisfied	271.9
Unqualified workers	Knows offers from other companies: Yes	547.5
Unqualified workers	Knows offers from other companies: No	678.9
Unqualified workers	Intention to change to another company in the next 6 months: Yes	69.9
Unqualified workers	Intention to change to another company in the next 6 months: No	1,156.4
Armed Forces	Total persons who use mobile phone	64.0
Armed Forces	Very dissatisfied	1.6
Armed Forces	Main company	6.2
Armed Forces	Satisfied	16.5
Armed Forces	Quite satisfied	26.4
Armed Forces	Very satisfied	13.4
Armed Forces	Knows offers from other companies: Yes	34.3
Armed Forces	Knows offers from other companies: No	29.7
Armed Forces	Intention to change to another company in the next 6 months: Yes	0.5
Armed Forces	Intention to change to another company in the next 6 months: No	63.5