Services offered Main activity Total Volume of business Total 1,261,862 Volume of business Consulting in IT programmes and equipment 957,739 Volume of business Processing, treatment and data bases 172,509 Volume of business Maintenance of IT equipment and other services 131,615 1. Information technology services Total 1,103,005 1. Information technology services Consulting in IT programmes and equipment 845,442 1. Information technology services Processing, treatment and data bases 162,664 1. Information technology services Maintenance of IT equipment and other services 94,899 IT consulting and consultancy Total 160,181 IT consulting and consultancy Consulting in IT programmes and equipment 152,169 IT consulting and consultancy Processing, treatment and data bases 5,240 IT consulting and consultancy Maintenance of IT equipment and other services 2,773 development and supply of complete packages Total 309,885 development and supply of complete packages Consulting in IT programmes and equipment 299,966 development and supply of complete packages Processing, treatment and data bases 2,136 development and supply of complete packages Maintenance of IT equipment and other services 7,783 Development and supply of personalised packages Total 129,616 Development and supply of personalised packages Consulting in IT programmes and equipment 112,717 Development and supply of personalised packages Processing, treatment and data bases 12,187 Development and supply of personalised packages Maintenance of IT equipment and other services 4,712 Establishment and integration of systems Total 115,710 Establishment and integration of systems Consulting in IT programmes and equipment 99,045 Establishment and integration of systems Processing, treatment and data bases 14,758 Establishment and integration of systems Maintenance of IT equipment and other services 1,907 Software maintenance Total 65,227 Software maintenance Consulting in IT programmes and equipment 55,685 Software maintenance Processing, treatment and data bases 3,664 Software maintenance Maintenance of IT equipment and other services 5,878 Immediate possesion of projects Total 24,581 Immediate possesion of projects Consulting in IT programmes and equipment 19,140 Immediate possesion of projects Processing, treatment and data bases 1,673 Immediate possesion of projects Maintenance of IT equipment and other services 3,769 Data processing. Calculation centres Total 53,985 Data processing. Calculation centres Consulting in IT programmes and equipment 14,147 Data processing. Calculation centres Processing, treatment and data bases 36,639 Data processing. Calculation centres Maintenance of IT equipment and other services 3,200 Databases Total 8,124 Databases Consulting in IT programmes and equipment 4,161 Databases Processing, treatment and data bases 3,594 Databases Maintenance of IT equipment and other services 370 Outsourcing Total 101,825 Outsourcing Consulting in IT programmes and equipment 35,803 Outsourcing Processing, treatment and data bases 64,780 Outsourcing Maintenance of IT equipment and other services 1,242 Hardware maintenance Total 69,212 Hardware maintenance Consulting in IT programmes and equipment 19,482 Hardware maintenance Processing, treatment and data bases 799 Hardware maintenance Maintenance of IT equipment and other services 48,931 Added-value services Total 13,816 Added-value services Consulting in IT programmes and equipment 9,569 Added-value services Processing, treatment and data bases 2,709 Added-value services Maintenance of IT equipment and other services 1,538 Training Total 17,096 Training Consulting in IT programmes and equipment 15,119 Training Processing, treatment and data bases 601 Training Maintenance of IT equipment and other services 1,377 Other IT services Total 33,745 Other IT services Consulting in IT programmes and equipment 8,439 Other IT services Processing, treatment and data bases 13,885 Other IT services Maintenance of IT equipment and other services 11,421 2. Other IT activities Total 127,659 2. Other IT activities Consulting in IT programmes and equipment 101,033 2. Other IT activities Processing, treatment and data bases 6,893 2. Other IT activities Maintenance of IT equipment and other services 19,733 Manufacture of IT equipment Total 6,103 Manufacture of IT equipment Consulting in IT programmes and equipment 4,686 Manufacture of IT equipment Processing, treatment and data bases 230 Manufacture of IT equipment Maintenance of IT equipment and other services 1,188 Marketing of IT equipment Total 103,227 Marketing of IT equipment Consulting in IT programmes and equipment 84,566 Marketing of IT equipment Processing, treatment and data bases 3,198 Marketing of IT equipment Maintenance of IT equipment and other services 15,463 Supply of auxiliary material Total 7,189 Supply of auxiliary material Consulting in IT programmes and equipment 4,296 Supply of auxiliary material Processing, treatment and data bases 1,079 Supply of auxiliary material Maintenance of IT equipment and other services 1,814 Other computing activities Total 11,139 Other computing activities Consulting in IT programmes and equipment 7,484 Other computing activities Processing, treatment and data bases 2,387 Other computing activities Maintenance of IT equipment and other services 1,268 3. Other activities and services Total 118,692 3. Other activities and services Consulting in IT programmes and equipment 91,482 3. Other activities and services Processing, treatment and data bases 9,733 3. Other activities and services Maintenance of IT equipment and other services 17,477