Survey on the Use of Information and Communication Technologies and Electronic Commerce in Companies  
National results
Variables in the use of ICT (first quarter 2014 and Electronic Commerce (EC) 2013). Companies results  with fewer than 10 employees by main variable.
Units: percentages

1.1 % of companies that had computers,72.3,
1.2 % of companies that had a Local Area Network (LAN),24.4,
1.3 % of companies that had a 'wireless' Local Area Network,17.6,
1.4 % of companies that had an Internet connection,67.7,
1.5 % of companies that had Mobile telephones,76.5,
2.1 % of personnel that uses computers at least once a week,61.3,
2.2 % of personnel that uses Internet-connected computers at least once a week,56.3,
2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1),14.2,
3 % of companies that used some type of open source software,57.6,
3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...),20.1,
3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chrome, Opera, Safari...),52.4,
3.3 % of companies that used open source software by typology: Office applications (for instance Open Office...),42.0,
3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...),11.0,
3.5 % of companies that used open source software by typology: Open code applications for automatic processing of ERP or CRM information (for instance Open ERP, Joomia, Ruby on Rails, MySQL),4.8,
3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...),17.9,
4.1 % of companies who gave the following as reasons for not using open-source software: Lack of awareness of solutions, and lack of references regarding free software products,15.5,
4.2 % of companies who gave the following as reasons for not using open-source software: The problemas that migration may entail (for instance, interoperability problems with other products that are already introduced),9.6,
4.3 % of companies who gave the following as reasons for not using open-source software: Market inertia,8.7,
4.4 % of companies who gave the following as reasons for not using open-source software: The perception of lack of quality of this type of solution,7.1,
4.5 % of companies who gave the following as reasons for not using open-source software: Lack of support or lack of knowledge thereof by public centres organisations to companies for adopting free software,12.0,
4.6 % of companies who gave the following as reasons for not using open-source software: Other,8.7,
5.1 ICT experts: % of companies that hired ICT experts,4.0,
5.2 ICT experts: % of companies that provided ICT training activities to their employees,3.4,
5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2),42.9,
5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2),76.0,
6 1 % of companies with Internet acces by type of connection: Broadband connection (fixed or mobile) (3),99.0,
6 2 % of companies with Internet acces by type of connection: Fixed Broadband connection (3),92.8,
6 3 % of companies with Internet acces by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3),85.8,
6 4 % of companies with Internet acces by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3),11.4,
6 5 % of companies with Internet acces by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satelite, ...) (3),1.8,
6 6 % of companies with Internet acces by type of connection: Broadband mobile telephony (3),66.4,
6 7 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G modem using a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3),36.4,
6 8 % of companies with Internet acces by type of connection: Broadband mobile telephony: Through a 3G mobile using a mobile phone wiht 3G or 4G technology (smartphone, PDA phone,...) (3),60.6,
6 9 % of companies with Internet acces by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3),13.4,
7 1 % of companies whose maximum download speed subscribed  was: Below 2 Mb/seg (3),0.5,
7 2 % of companies whose maximum download speed subscribed  was: Greater or equal to 2 Mb/seg. and lower than 10 Mb/seg (3),46.3,
7 3 % of companies whose maximum download speed subscribed  was: Greater or equal to 10 Mb/seg. and lower than 30 Mb/seg (3),32.2,
7.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3),8.8,
7.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3),4.6,
8 % of companies that provided their employees with portable devices that allow a mobile Internet connect for business use (1),18.2,
8.1 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1),9.9,
8.2 % of companies that provided the following type of portable device that allow Internet mobile connection for corporate purposes: Other portable devices (smartphone, PDA phone, ...) (1),15.9,
9.1 % of companies with Internet connection that, as Internet services users, used it for: To search for information (3),96.0,
9.2 % of companies with Internet connection that, as Internet services users, used it for: To obtain banking and financial services (3),74.0,
9.3 % of companies with Internet connection that, as Internet services users, used it for: Learning and training (3),34.9,
9.4 % of companies with Internet connection that, as Internet services users, used it for: To observe market performance (3),43.4,
9.5 % of companies with Internet connection that, as Internet services users, used it for: To obtain post-sales/pre-sales services (3),39.4,
9.6 % of companies with Internet connection that, as Internet services users, used it for: As communication platform (e-mail, VoIP,...) (3),83.8,
10 % of companies that provided their employees with remote access to corporate applications, files or e-mail,26.3,
11 % of companies that paid for advertising on the Internet,9.0,
12.1 % of companies that, in 2013, interacted online with the Public Administration (3),66.2,
12.1.1 Reasons for interacting with the Public Administration: To obtain information (3),54.8,
12.1.1 Reasons for interacting with the Public Administration: To obtain information, by using the website of: State General Administration (3),78.1,
12.1.2 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Autonomous Community (3),57.7,
12.1.3 Reasons for interacting with the Public Administration: To obtain information, by using the website of: City Council (3),43.1,
12.1.4 Reasons for interacting with the Public Administration: To obtain information, by using the website of: Does not know (3),5.3,
12.2 Reasons for interacting with the Public Administration: To acquire forms (3),52.2,
12.2.1 Reasons for interacting with the Public Administration: To acquire forms via website of: State General Administration (3),76.4,
12.2.2 Reasons for interacting with the Public Administration: To acquire forms via website of: Autonomous Community (3),51.9,
12.2.3 Reasons for interacting with the Public Administration: To acquire forms via website of: City Council (3),31.0,
12.2.4 Reasons for interacting with the Public Administration: To acquire forms via website of: Does not know (3),6.7,
12.3 Reasons for interacting with the Public Administration: Return completed forms (3),36.0,
12.3.1 Reasons for interacting with the Public Administration: Return completed forms, via the website of: State General Administration (3),77.1,
12.3.2 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Autonomous Community (3),41.1,
12.3.3 Reasons for interacting with the Public Administration: Return completed forms, via the website of: City Council (3),19.6,
12.3.4 Reasons for interacting with the Public Administration: Return completed forms, via the website of: Does not know (3),10.9,
12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3),46.2,
12.4.1 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: State General Administration (3),86.6,
12.4.2 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Autonomous Community (3),25.5,
12.4.3 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: City Council (3),11.2,
12.4.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure, via the website of: Does not know (3),8.0,
12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3),27.6,
12.5.1 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: State General Administration (3),77.5,
12.5.2 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Autonomous Community (3),22.0,
12.5.3 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: City Council (3),9.0,
12.5.4 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure, via the website of: Does not know (3),17.8,
13 % of companies with an Internet connection and a website (3),28.7,
14.1 Services available on the website: Appearance of the company (4),76.7,
14.2 Services available on the website: Execution of online bookings or orders (4),15.2,
14.3 Services available on the website: Access to catalogues and price lists (4),36.6,
14.4 Services available on the website: Possibility of the clients customizing or designing the products (4),4.4,
14.5 Services available on the website: Online tracking of orders (4),8.9,
14.6 Services available on the website: Customization of the website for frequent users (4),8.1,
14.7 Services available on the website: Links or references to corporate profiles in social media (4),32.6,
14.8 Services available on the website: Privacy policy statement or certification related to the website security (4),47.3,
14.9 Services available on the website: Online job application receipt or job offer advertisements (4),7.6,
14.10 Services available on the website: Possiblity of electronic deliver of claim forms (4),19.2,
17. Social Media: % of companies that used Social Media:,31.8,
17.1 Social Media: % of companies that used the following type of Socia Media: Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9),88.1,
17.2 Social Media: % of companies that used the following type of Socia Media: Company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9),27.3,
17.3 Social Media: % of companies that used the following type of Socia Media: Websites that share multimedia content (Youtue, Flickr, Picassa, SlideShare, Instagram,...) (9),34.1,
17.4 Social Media: % of companies that used the following type of Socia Media: Tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via browser) (9),13.9,
18.1 Social Media: % of companies that used Social Media for: To develop the corporate image or market products (advertising, product release,...) (9),51.7,
18.2 Social Media: % of companies that used Social Media for: To receive or send cliet opinions, critics, reviews, questions... (9),42.6,
18.3 Social Media: % of companies that used Social Media for: To involve clients in the development or innovation of goods or services (9),25.3,
18.4 Social Media: % of companies that used Social Media for: To collaborate with commercial partners or other organisations (for instance public authorities, ONGs,...) (9),30.4,
18.5 Social Media: % of companies that used Social Media for: Personnel selection (9),8.9,
18.6 Social Media: % of companies that used Social Media for: Knowledge or opinion exchange among the company (9),20.9,
19 Social Media: % of companies that think that social media are quite useful for the generation or development of their business (9),33.8,
20 Social Media: % of companies that think that social media are slightly useful for the generation or development of their business (9),48.1,
21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9),5.5,
22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3),8.1,
22.1 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): E-mail,57.2,
22.2 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Office Software,28.1,
22.3 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Corporate database server,53.6,
22.4 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): File storage,70.0,
22.5 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Accounting or financial software applications,11.4,
22.6 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Software applications for dealing with information about clients,16.8,
22.7 Cloud Computing: % of companies that purchased any of the following Cloud Computing services used via Internet (6): Computer ability to execute the software of the company itself,16.4,
24.1 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Risk of holes in the corporate security,24.6,
24.2 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Problems accessing data or software,17.3,
24.3 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Difficulties when cancelling the subscription or changing the server,20.6,
24.4 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about data location,31.4,
24.5 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Uncertainty about applicable law, corresponding jurisdiction,31.8,
24.6 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): High cost of Cloud Computing services,29.1,
24.7 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): Insufficient knowledge about Cloud Computing,31.6,
24.8 Cloud Computing: % of companies who gave the following reasons for limiting their use of Cloud Computing services (6): They are not necessary for the development of the company,30.0,
26.1 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Risk of holes in the corporate security,25.1,
26.2 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about data location,29.5,
26.3 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Uncertainty about applicable law, corresponding jurisdiction.,29.4,
26.4 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): High cost of Cloud Computing services,26.9,
26.5 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): Insufficient knowledge about Cloud Computing,52.6,
26 Cloud Computing: % of companies that did not use Cloud Computing services for the following reasons (7): They are not necessary for the development of the company,44.1,
32.1 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for people identification or access control,0.6,
32.2 Use of radio-frequency identification technologies (RFID). % of companies that use RFID tools as a part of the production process or of the product delivery service,0.8,
32.3 Use of radio-frequency identification technologies (RFID): % of companies that use RFID tools for product identification after the production process,0.7,
33.1 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations (8),3.2,
33.2 Electronic receipt: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) to other companies or public administrations on a percentage equal or higher than 50% of the total receipts sent (8),2.0,
33.3 Electronic receipt: % of companies that sent electronic receipts that do not allow their automatic computer processing (for instance PDF, scanned paper receipts) to other companies or public administrations (8),51.1,
33.4 Electronic receipt: % of companies that sent paper receipts to other companies or to public administrations (8),83.3,
33.5 Electronic receipt: % of companies that sent only paper receipts to other companies or to public administrations (8),47.6,
33.6 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML),6.5,
33.7 Electronic receipt: % of companies that received electronic receipts that allowed its automatic computer processing (for instanec, EDI, UBL, XML) among a percentage equal or over 50%of the total receipts received,1.0,
33.8 Electronic receipt: % of companies that received electronic receipts that did not allow its automatic computer processing (for instance, PDF, scanned paper receipts),32.0,
e-commerce: % companies doing purchase via website, apps or EDI-type messages,9.3,
e-commerce: % companies doing sales via website, apps or EDI-type messages,3.5,
Notes:
1) ~'main variables'~
 (1) This does not consider those devices that are only used via wifi and not via mobile telephony networks paid totally or partially by the company
 (2) Percentage of the total companies that provided ICT training activities for their employees
 (3) Percentage of the total companies with an Internet connection
 (4) Percentage of the total companies with an Internet connection and a website
 (5) Percentage over the total companies that use cloud computing
 (6) Percentage over the total companies that do not use cloud computing
 (7) Percentage over the total companies that use social media
 (8) Percentage over the total companies that send receipts to other companies or public administrations
Source: National Statistics Institute