Encuesta sobre Equipamiento y Uso de Tecnologías de Información y Comunicación en los Hogares Resultados por CC.AA. Utilización de productos TIC por las personas Contratación, por motivos particulares, de servicios a través de Internet por Comunidades y Ciudades Autónomas, tipo de servicio, entidad y periodo, Unidades: Número de personas (16 a 74 años) y porcentajes horizontales ,Total,Servicio contratado en los últimos 12 meses para el hogar,Servicio contratado en los últimos 12 meses para el transporte,Servicio contratado en los últimos 12 meses para el alojamiento,Servicio contratado en los últimos 12 meses para otros servicios,Servicio contratado en los últimos 3 meses para el hogar,Servicio contratado en los últimos 3 meses para el transporte,Servicio contratado en los últimos 3 meses para el alojamiento,Servicio contratado en los últimos 3 meses para otros servicios,Servicio contratado a empresas en los últimos 12 meses para el hogar,Servicio contratado a empresas en los últimos 12 meses para el transporte,Servicio contratado a empresas en los últimos 12 meses para el alojamiento,Servicio contratado a empresas en los últimos 3 meses para el hogar,Servicio contratado a empresas en los últimos 3 meses para el transporte,Servicio contratado a empresas en los últimos 3 meses para el alojamiento,Servicio contratado a particulares en los últimos 12 meses para el hogar,Servicio contratado a particulares en los últimos 12 meses para el transporte,Servicio contratado a particulares en los últimos 12 meses para el alojamiento,Servicio contratado a particulares en los últimos 3 meses para el hogar,Servicio contratado a particulares en los últimos 3 meses para el transporte,Servicio contratado a particulares en los últimos 3 meses para el alojamiento, Total de personas (16 a 74 años), Total nacional,35.238.288,4,5,15,8,29,7,5,5,2,3,5,2,8,4,2,2,3,7,14,9,26,7,1,8,5,0,7,3,1,8,3,0,9,4,0,9,0,7,2,6, Andalucía,6.339.755,3,0,12,9,23,4,4,2,1,6,4,7,7,7,1,6,2,5,11,4,19,9,1,1,4,5,5,8,1,2,4,0,7,7,0,7,1,0,3,3, Aragón,973.022,3,9,12,8,31,9,3,9,1,7,4,7,10,0,1,4,2,9,12,2,29,5,1,2,4,6,8,8,1,3,1,7,9,9,0,7,0,3,2,5, Asturias, Principado de,761.818,3,3,9,9,26,2,3,8,2,0,3,2,4,2,1,0,2,7,9,5,23,4,2,0,3,0,3,4,1,3,1,7,8,4,0,5,0,4,1,7, Balears, Illes,934.941,7,3,21,0,32,2,7,3,3,2,4,8,7,1,3,9,3,2,20,7,30,1,1,2,4,7,6,9,5,4,1,1,7,2,2,3,0,5,1,3, Canarias,1.759.234,3,1,12,5,22,1,3,0,1,1,5,1,6,1,1,0,1,0,11,6,20,8,0,4,4,4,5,7,2,2,2,1,4,8,0,8,1,2,0,8, Cantabria,435.873,2,7,11,4,28,5,5,0,0,6,2,3,5,5,2,1,2,3,10,7,26,2,0,3,2,0,4,7,0,9,2,2,5,1,0,3,0,3,1,0, Castilla y León,1.740.099,4,0,11,2,26,0,5,9,2,8,3,6,8,3,1,9,2,8,10,7,23,8,1,9,3,6,7,1,2,0,2,4,8,4,1,4,0,0,3,0, Castilla-La Mancha,1.507.007,4,6,10,2,25,6,2,5,2,8,1,3,6,6,0,9,3,7,8,5,22,2,2,7,1,3,6,2,2,2,3,4,6,8,1,1,0,1,1,1, Cataluña,5.648.947,4,7,15,7,35,4,5,8,1,7,5,8,11,3,2,1,3,9,14,9,32,4,1,1,5,6,10,3,1,8,1,8,10,9,0,7,0,4,3,5, Comunitat Valenciana,3.754.401,5,3,15,3,31,1,6,4,2,8,3,9,7,9,3,5,4,3,15,0,27,9,2,0,3,5,6,7,2,5,2,9,9,3,1,6,1,2,2,2, Extremadura,785.372,4,2,14,1,30,6,4,2,2,2,2,3,7,2,0,9,3,5,12,1,27,2,2,2,2,2,5,8,1,1,6,0,11,3,0,3,0,8,2,1, Galicia,1.985.871,3,4,10,1,26,0,4,5,1,8,3,0,6,2,1,9,3,2,8,7,23,8,1,8,2,3,5,6,0,8,3,4,7,8,0,4,1,0,1,7, Madrid, Comunidad de,5.051.342,6,6,29,1,35,6,7,9,4,0,11,2,10,3,3,4,5,9,28,6,31,1,3,4,11,1,8,8,1,9,3,4,13,0,1,1,0,7,3,1, Murcia, Región de,1.118.512,6,3,10,2,24,7,6,8,3,4,2,3,5,7,2,4,6,2,9,2,21,5,3,3,1,9,4,2,1,1,3,6,8,0,1,0,1,2,2,8, Navarra, Comunidad Foral de,481.480,3,7,14,5,35,5,7,0,0,8,3,8,11,9,3,0,3,3,13,4,33,6,0,5,3,8,11,1,1,9,4,2,10,3,0,6,0,4,3,9, País Vasco,1.608.123,4,6,17,2,35,8,5,8,1,9,4,4,8,7,2,5,4,0,16,5,33,2,1,7,4,2,8,4,1,1,3,2,12,2,0,4,0,9,2,5, Rioja, La,232.305,3,3,12,0,30,1,6,1,2,1,2,8,7,3,1,0,2,0,12,0,28,2,1,4,2,6,6,6,2,0,1,0,7,1,0,8,0,1,1,5, Ceuta,58.819,4,2,21,8,26,7,1,4,4,2,3,9,1,4,1,4,4,2,21,8,24,4,4,2,3,9,1,4,4,2,5,5,10,9,4,2,..,1,4, Melilla,61.367,0,9,7,8,18,4,3,4,0,9,4,9,5,1,..,..,7,8,17,8,..,4,9,5,1,0,9,0,9,11,1,0,9,..,.., Usuarios de Internet en los últimos 12 meses, Total nacional,32.935.248,4,9,16,9,31,8,5,8,2,5,5,6,9,0,2,4,3,9,16,0,28,5,1,9,5,3,7,8,1,9,3,2,10,0,1,0,0,8,2,8, Andalucía,5.882.091,3,2,13,9,25,2,4,5,1,7,5,1,8,3,1,7,2,7,12,3,21,5,1,2,4,8,6,2,1,3,4,3,8,3,0,7,1,0,3,6, Aragón,916.678,4,1,13,6,33,8,4,2,1,8,5,0,10,6,1,5,3,1,12,9,31,3,1,3,4,9,9,4,1,3,1,8,10,5,0,8,0,3,2,6, Asturias, Principado de,695.483,3,6,10,9,28,6,4,2,2,2,3,5,4,6,1,1,2,9,10,4,25,7,2,2,3,2,3,7,1,4,1,9,9,2,0,6,0,5,1,8, Balears, Illes,881.768,7,7,22,2,34,1,7,8,3,4,5,1,7,5,4,1,3,3,22,0,31,9,1,3,4,9,7,3,5,7,1,2,7,6,2,4,0,5,1,3, Canarias,1.615.310,3,4,13,6,24,1,3,3,1,2,5,5,6,7,1,1,1,1,12,6,22,6,0,4,4,8,6,2,2,4,2,2,5,2,0,8,1,3,0,9, Cantabria,400.649,2,9,12,4,31,0,5,5,0,6,2,5,6,0,2,3,2,5,11,7,28,5,0,3,2,1,5,1,0,9,2,4,5,5,0,3,0,4,1,1, Castilla y León,1.583.733,4,4,12,3,28,6,6,5,3,1,3,9,9,1,2,1,3,1,11,8,26,1,2,1,3,9,7,8,2,1,2,6,9,3,1,6,0,1,3,3, Castilla-La Mancha,1.402.550,5,0,10,9,27,5,2,7,3,0,1,4,7,1,0,9,3,9,9,1,23,9,2,9,1,4,6,7,2,3,3,6,7,3,1,1,0,1,1,2, Cataluña,5.419.377,4,9,16,3,36,9,6,0,1,8,6,1,11,8,2,2,4,1,15,5,33,8,1,1,5,8,10,7,1,9,1,9,11,4,0,7,0,4,3,6, Comunitat Valenciana,3.498.837,5,6,16,4,33,4,6,9,3,0,4,1,8,5,3,7,4,6,16,1,29,9,2,1,3,8,7,2,2,7,3,1,10,0,1,7,1,3,2,3, Extremadura,723.101,4,6,15,3,33,3,4,6,2,4,2,5,7,9,1,0,3,8,13,2,29,5,2,4,2,4,6,3,1,2,6,5,12,3,0,3,0,9,2,3, Galicia,1.748.925,3,9,11,5,29,5,5,1,2,0,3,4,7,0,2,1,3,6,9,8,27,1,2,0,2,6,6,3,0,9,3,8,8,9,0,4,1,1,2,0, Madrid, Comunidad de,4.849.686,6,9,30,3,37,0,8,2,4,2,11,6,10,8,3,6,6,1,29,8,32,4,3,6,11,6,9,2,2,0,3,5,13,5,1,2,0,7,3,2, Murcia, Región de,1.022.963,6,9,11,2,27,0,7,5,3,8,2,5,6,2,2,6,6,8,10,0,23,5,3,6,2,1,4,6,1,2,3,9,8,7,1,0,1,3,3,1, Navarra, Comunidad Foral de,459.393,3,8,15,2,37,2,7,4,0,8,4,0,12,5,3,1,3,4,14,0,35,3,0,5,4,0,11,7,2,0,4,4,10,8,0,6,0,4,4,0, País Vasco,1.502.678,5,0,18,4,38,3,6,2,2,1,4,7,9,3,2,6,4,2,17,6,35,5,1,9,4,5,9,0,1,2,3,5,13,0,0,4,1,0,2,7, Rioja, La,215.702,3,6,13,0,32,4,6,6,2,3,3,0,7,9,1,1,2,2,12,9,30,4,1,5,2,8,7,1,2,1,1,1,7,7,0,8,0,2,1,6, Ceuta,56.082,4,4,22,8,28,0,1,4,4,4,4,1,1,4,1,4,4,4,22,8,25,6,4,4,4,1,1,4,4,4,5,8,11,4,4,4,..,1,4, Melilla,60.242,0,9,8,0,18,7,3,5,0,9,5,0,5,2,..,..,8,0,18,1,..,5,0,5,2,0,9,0,9,11,3,0,9,..,.., Usuarios de Internet en los últimos 3 meses, Total nacional,32.844.075,4,9,17,0,31,9,5,9,2,5,5,6,9,1,2,4,3,9,16,0,28,6,1,9,5,3,7,8,1,9,3,2,10,0,1,0,0,8,2,8, Andalucía,5.856.196,3,3,13,9,25,3,4,6,1,7,5,1,8,3,1,8,2,7,12,3,21,6,1,2,4,8,6,3,1,3,4,4,8,3,0,7,1,1,3,6, Aragón,916.136,4,1,13,6,33,9,4,2,1,8,5,0,10,6,1,5,3,1,12,9,31,4,1,3,4,9,9,4,1,3,1,8,10,5,0,8,0,3,2,6, Asturias, Principado de,694.375,3,6,10,9,28,7,4,2,2,2,3,5,4,6,1,1,2,9,10,4,25,7,2,2,3,2,3,7,1,4,1,9,9,2,0,6,0,5,1,8, Balears, Illes,881.768,7,7,22,2,34,1,7,8,3,4,5,1,7,5,4,1,3,3,22,0,31,9,1,3,4,9,7,3,5,7,1,2,7,6,2,4,0,5,1,3, Canarias,1.612.035,3,4,13,7,24,2,3,3,1,2,5,5,6,7,1,1,1,1,12,6,22,7,0,4,4,8,6,2,2,4,2,2,5,2,0,8,1,3,0,9, Cantabria,399.527,2,9,12,4,31,1,5,5,0,6,2,5,6,0,2,3,2,5,11,7,28,6,0,3,2,1,5,1,0,9,2,4,5,5,0,3,0,4,1,1, Castilla y León,1.578.970,4,4,12,3,28,7,6,5,3,1,3,9,9,1,2,1,3,1,11,8,26,2,2,1,3,9,7,9,2,2,2,6,9,3,1,6,0,1,3,3, Castilla-La Mancha,1.397.363,5,0,11,0,27,6,2,7,3,0,1,4,7,2,0,9,4,0,9,2,24,0,2,9,1,4,6,7,2,3,3,6,7,3,1,1,0,1,1,2, Cataluña,5.404.601,4,9,16,4,37,0,6,0,1,8,6,1,11,8,2,2,4,1,15,5,33,9,1,1,5,8,10,7,1,9,1,9,11,4,0,7,0,4,3,6, Comunitat Valenciana,3.494.131,5,6,16,4,33,4,6,9,3,0,4,2,8,5,3,7,4,6,16,1,30,0,2,1,3,8,7,2,2,7,3,1,10,0,1,7,1,3,2,3, Extremadura,719.016,4,6,15,4,33,5,4,6,2,4,2,5,7,9,1,0,3,9,13,3,29,7,2,4,2,4,6,4,1,2,6,5,12,3,0,3,0,9,2,3, Galicia,1.736.521,3,9,11,6,29,7,5,1,2,0,3,4,7,1,2,2,3,7,9,9,27,3,2,0,2,6,6,4,0,9,3,9,9,0,0,4,1,2,2,0, Madrid, Comunidad de,4.847.575,6,9,30,3,37,1,8,2,4,2,11,6,10,8,3,6,6,1,29,8,32,4,3,6,11,6,9,2,2,0,3,5,13,5,1,2,0,7,3,2, Murcia, Región de,1.012.913,7,0,11,3,27,3,7,6,3,8,2,5,6,3,2,7,6,8,10,1,23,8,3,7,2,1,4,7,1,2,3,9,8,8,1,1,1,3,3,1, Navarra, Comunidad Foral de,459.393,3,8,15,2,37,2,7,4,0,8,4,0,12,5,3,1,3,4,14,0,35,3,0,5,4,0,11,7,2,0,4,4,10,8,0,6,0,4,4,0, País Vasco,1.502.678,5,0,18,4,38,3,6,2,2,1,4,7,9,3,2,6,4,2,17,6,35,5,1,9,4,5,9,0,1,2,3,5,13,0,0,4,1,0,2,7, Rioja, La,215.446,3,6,13,0,32,5,6,6,2,3,3,0,7,9,1,1,2,2,12,9,30,4,1,5,2,8,7,1,2,1,1,1,7,7,0,8,0,2,1,6, Ceuta,56.082,4,4,22,8,28,0,1,4,4,4,4,1,1,4,1,4,4,4,22,8,25,6,4,4,4,1,1,4,4,4,5,8,11,4,4,4,..,1,4, Melilla,59.349,1,0,8,1,19,0,3,5,1,0,5,1,5,3,..,..,8,1,18,4,..,5,1,5,3,1,0,1,0,11,5,1,0,..,.., Personas que han comprado a través de Internet en los últimos 12 meses, Total nacional,22.064.719,7,3,25,3,47,5,8,7,3,7,8,3,13,5,3,6,5,9,23,9,42,6,2,8,7,9,11,6,2,8,4,7,15,0,1,4,1,2,4,2, Andalucía,3.673.670,5,2,22,2,40,3,7,3,2,7,8,1,13,3,2,8,4,3,19,7,34,4,2,0,7,7,10,0,2,0,6,9,13,2,1,1,1,7,5,7, Aragón,593.416,6,4,21,1,52,3,6,4,2,8,7,7,16,4,2,3,4,8,20,0,48,4,2,0,7,5,14,5,2,1,2,8,16,2,1,2,0,5,4,1, Asturias, Principado de,462.835,5,4,16,3,43,1,6,3,3,3,5,3,6,8,1,7,4,4,15,6,38,6,3,3,4,9,5,5,2,1,2,9,13,8,0,9,0,7,2,8, Balears, Illes,643.334,10,6,30,5,46,8,10,7,4,6,6,9,10,3,5,7,4,6,30,2,43,7,1,8,6,8,10,0,7,9,1,6,10,4,3,3,0,7,1,9, Canarias,889.889,6,1,24,8,43,8,6,0,2,3,10,0,12,1,2,0,1,9,22,9,41,1,0,7,8,6,11,3,4,4,4,1,9,5,1,5,2,3,1,6, Cantabria,257.782,4,5,19,2,48,2,8,5,1,0,3,9,9,2,3,6,3,9,18,1,44,3,0,5,3,3,8,0,1,4,3,8,8,6,0,5,0,6,1,8, Castilla y León,1.049.084,6,7,18,5,43,1,9,8,4,7,5,9,13,7,3,1,4,6,17,8,39,5,3,2,5,9,11,8,3,2,3,9,14,0,2,4,0,1,5,0, Castilla-La Mancha,908.263,7,7,16,9,42,5,4,2,4,6,2,1,11,0,1,4,6,1,14,1,36,9,4,4,2,1,10,4,3,6,5,6,11,3,1,8,0,2,1,8, Cataluña,3.911.526,6,8,22,6,51,1,8,3,2,5,8,4,16,3,3,0,5,6,21,5,46,8,1,5,8,1,14,8,2,7,2,6,15,8,1,0,0,6,5,0, Comunitat Valenciana,2.308.730,8,5,24,8,50,6,10,4,4,6,6,3,12,8,5,7,7,0,24,4,45,4,3,2,5,7,10,9,4,1,4,7,15,2,2,5,1,9,3,6, Extremadura,477.121,6,9,23,2,50,4,6,9,3,6,3,8,11,9,1,5,5,8,20,0,44,8,3,6,3,7,9,6,1,8,9,9,18,6,0,4,1,4,3,5, Galicia,1.098.962,6,2,18,3,46,9,8,1,3,2,5,4,11,1,3,4,5,8,15,6,43,1,3,2,4,1,10,1,1,4,6,1,14,2,0,7,1,8,3,1, Madrid, Comunidad de,3.591.097,9,3,41,0,50,0,11,1,5,7,15,7,14,5,4,8,8,2,40,2,43,8,4,8,15,7,12,4,2,7,4,7,18,2,1,6,0,9,4,3, Murcia, Región de,642.578,11,0,17,8,43,0,11,9,6,0,4,0,9,9,4,2,10,8,16,0,37,5,5,8,3,3,7,3,1,9,6,2,13,9,1,7,2,1,5,0, Navarra, Comunidad Foral de,324.910,5,4,21,5,52,6,10,4,1,1,5,7,17,6,4,5,4,8,19,9,49,9,0,8,5,7,16,5,2,8,6,3,15,3,0,9,0,5,5,7, País Vasco,1.026.708,7,3,27,0,56,0,9,0,3,0,6,9,13,6,3,9,6,2,25,8,52,0,2,7,6,7,13,1,1,8,5,1,19,0,0,6,1,4,4,0, Rioja, La,138.336,5,5,20,2,50,5,10,2,3,6,4,7,12,3,1,7,3,4,20,1,47,4,2,3,4,4,11,1,3,3,1,8,12,0,1,3,0,2,2,5, Ceuta,32.953,7,5,38,9,47,7,2,4,7,5,7,0,2,4,2,4,7,5,38,9,43,5,7,5,7,0,2,4,7,5,9,8,19,5,7,5,..,2,4, Melilla,33.524,1,7,14,3,33,7,6,2,1,7,9,0,9,3,..,..,14,3,32,6,..,9,0,9,3,1,7,1,7,20,3,1,7,..,.., Personas que han comprado a través de Internet en los últimos 3 meses, Total nacional,18.965.977,7,1,26,1,49,2,9,2,4,3,9,7,15,7,4,1,5,8,24,7,44,2,3,3,9,2,13,5,2,8,4,9,15,9,1,7,1,3,4,9, Andalucía,3.186.996,4,8,23,8,41,5,8,2,3,1,9,4,15,3,3,2,3,9,21,3,35,0,2,3,8,9,11,5,2,3,7,3,14,6,1,3,1,9,6,6, Aragón,519.793,5,0,21,0,55,1,6,8,3,2,8,8,18,7,2,6,3,8,19,8,50,9,2,3,8,6,16,5,1,7,3,2,18,0,1,3,0,6,4,6, Asturias, Principado de,396.693,5,6,17,7,45,3,5,8,3,9,6,2,8,0,2,0,4,7,16,8,40,8,3,9,5,7,6,5,2,1,2,4,14,2,1,0,0,8,3,2, Balears, Illes,493.973,10,1,31,2,53,1,11,4,6,0,9,0,13,4,7,4,4,8,30,7,49,1,2,4,8,8,13,0,7,7,2,1,13,4,4,3,0,9,2,4, Canarias,659.621,4,7,24,1,43,3,6,1,3,1,13,5,16,3,2,8,2,0,21,7,40,8,1,0,11,6,15,3,2,9,5,3,9,6,2,0,3,1,2,2, Cantabria,225.527,4,5,19,5,49,6,9,3,1,1,4,5,10,6,4,1,3,8,18,3,45,1,0,5,3,8,9,1,1,7,4,3,9,4,0,6,0,7,2,0, Castilla y León,873.186,6,8,20,3,46,8,11,4,5,6,7,1,16,5,3,8,4,3,19,4,42,4,3,9,7,1,14,2,3,9,3,6,16,3,2,8,0,1,6,1, Castilla-La Mancha,797.137,7,0,15,4,41,7,3,9,5,3,2,4,12,5,1,6,6,8,13,6,37,9,5,1,2,4,11,8,2,4,3,6,9,4,2,0,0,2,2,0, Cataluña,3.399.837,6,6,23,1,52,0,8,4,2,9,9,7,18,8,3,5,5,3,21,7,48,5,1,8,9,3,17,1,2,4,2,5,15,4,1,1,0,7,5,7, Comunitat Valenciana,1.990.748,8,5,24,8,53,6,11,3,5,3,7,3,14,9,6,6,6,6,24,3,47,6,3,7,6,7,12,6,4,3,4,9,16,2,3,0,2,2,4,1, Extremadura,407.952,7,3,24,8,53,9,7,9,4,2,4,4,13,9,1,8,6,0,21,3,47,2,4,2,4,3,11,2,2,1,10,6,20,7,0,5,1,6,4,1, Galicia,937.374,6,4,18,7,48,1,8,2,3,8,6,3,13,1,4,0,6,0,16,4,44,7,3,8,4,8,11,8,1,7,6,0,15,0,0,8,2,1,3,7, Madrid, Comunidad de,3.178.894,9,4,42,4,50,8,11,7,6,4,17,7,16,4,5,5,8,3,42,0,44,1,5,5,17,7,14,0,3,0,4,9,19,5,1,8,1,1,4,9, Murcia, Región de,545.449,12,0,19,0,47,9,10,3,7,1,4,7,11,7,5,0,11,8,16,9,41,4,6,8,3,9,8,6,2,0,7,1,16,2,2,0,2,5,5,8, Navarra, Comunidad Foral de,283.872,5,4,22,9,55,5,10,6,1,3,6,5,20,2,5,1,4,8,21,3,53,1,0,9,6,5,18,9,3,1,6,9,16,6,1,0,0,6,6,5, País Vasco,890.544,6,9,26,6,57,6,9,9,3,5,8,0,15,6,4,4,6,0,25,6,54,0,3,2,7,7,15,1,1,8,5,2,19,4,0,6,1,6,4,6, Rioja, La,116.058,5,5,20,6,52,4,10,5,4,3,5,6,14,7,2,1,3,9,20,5,49,1,2,7,5,3,13,3,2,8,1,8,13,6,1,5,0,3,3,0, Ceuta,32.425,7,6,37,9,48,5,2,5,7,6,7,1,2,5,2,5,7,6,37,9,44,2,7,6,7,1,2,5,7,6,9,9,19,8,7,6,..,2,5, Melilla,29.899,1,9,16,0,36,7,3,1,1,9,10,0,10,5,..,..,16,0,35,6,..,10,0,10,5,1,9,1,9,22,8,1,9,..,.., Notas: Fuente: Instituto Nacional de Estadística