Autonomous communities and cities Main variables Economic activity cluster Total National total G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 46,65 National total G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 50,43 National total G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 29,95 National total G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 48,63 National total G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 37,84 National total G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 33,87 National total G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 20,74 National total G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 43,33 National total G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 35,64 National total G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 31,61 National total G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 19,08 National total G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 41,03 National total G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 28,39 National total G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 25,63 National total G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 11,42 National total G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 33,32 Andalucía G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 39,15 Andalucía G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 41,33 Andalucía G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 25,51 Andalucía G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 42,08 Andalucía G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 33,84 Andalucía G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 25,77 Andalucía G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 13,15 Andalucía G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 42,35 Andalucía G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 31,53 Andalucía G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 23,19 Andalucía G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 12,47 Andalucía G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 39,7 Andalucía G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 25,31 Andalucía G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 18,55 Andalucía G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 5,26 Andalucía G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 33,18 Aragón G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 51,18 Aragón G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 66,98 Aragón G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 27,27 Aragón G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 46,59 Aragón G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 40,46 Aragón G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 43,47 Aragón G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 31,24 Aragón G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 40,73 Aragón G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 39,18 Aragón G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 41,57 Aragón G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 31,24 Aragón G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 39,55 Aragón G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 30,87 Aragón G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 31,53 Aragón G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 21,17 Aragón G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 32,8 Asturias, Principado de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 41,16 Asturias, Principado de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 46,21 Asturias, Principado de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 33,59 Asturias, Principado de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 40,51 Asturias, Principado de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 33,91 Asturias, Principado de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 27,44 Asturias, Principado de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 23,24 Asturias, Principado de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 39,98 Asturias, Principado de G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 32,83 Asturias, Principado de G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 26,82 Asturias, Principado de G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 21,64 Asturias, Principado de G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 38,81 Asturias, Principado de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 23,85 Asturias, Principado de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 15,96 Asturias, Principado de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 6,14 Asturias, Principado de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 32,46 Balears, Illes G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 37,58 Balears, Illes G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 37,48 Balears, Illes G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 21,44 Balears, Illes G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 42,53 Balears, Illes G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 30,37 Balears, Illes G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 25,39 Balears, Illes G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 15 Balears, Illes G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 36 Balears, Illes G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 29 Balears, Illes G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 23,86 Balears, Illes G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 15 Balears, Illes G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 34,24 Balears, Illes G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 24,56 Balears, Illes G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 19,22 Balears, Illes G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 11,13 Balears, Illes G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 29,66 Canarias G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 34,08 Canarias G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 33,33 Canarias G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 19,14 Canarias G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 37,2 Canarias G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 30,31 Canarias G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 26,78 Canarias G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 13,34 Canarias G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 34,31 Canarias G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 28,76 Canarias G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 24,71 Canarias G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 13,34 Canarias G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 32,55 Canarias G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 20,07 Canarias G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 18,6 Canarias G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 4,18 Canarias G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 23,5 Cantabria G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 38,67 Cantabria G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 42,82 Cantabria G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 24,82 Cantabria G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 40,15 Cantabria G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 34,75 Cantabria G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 30,75 Cantabria G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 31,87 Cantabria G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 38,03 Cantabria G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 31,79 Cantabria G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 26,78 Cantabria G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 31,87 Cantabria G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 34,83 Cantabria G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 26,2 Cantabria G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 25,84 Cantabria G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 23,3 Cantabria G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 27,25 Castilla y León G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 43,06 Castilla y León G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 52,35 Castilla y León G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 30,8 Castilla y León G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 40,52 Castilla y León G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 37,88 Castilla y León G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 41,47 Castilla y León G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 23,68 Castilla y León G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 39,23 Castilla y León G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 35,75 Castilla y León G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 38,7 Castilla y León G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 23,68 Castilla y León G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 36,97 Castilla y León G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 28,48 Castilla y León G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 31,03 Castilla y León G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 16,39 Castilla y León G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 29,94 Castilla-La Mancha G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 40,35 Castilla-La Mancha G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 45,97 Castilla-La Mancha G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 24,42 Castilla-La Mancha G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 41,5 Castilla-La Mancha G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 31,06 Castilla-La Mancha G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 28,04 Castilla-La Mancha G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 13,31 Castilla-La Mancha G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 40,11 Castilla-La Mancha G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 28,5 Castilla-La Mancha G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 24,54 Castilla-La Mancha G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 13,31 Castilla-La Mancha G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 37,41 Castilla-La Mancha G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 22,65 Castilla-La Mancha G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 19,4 Castilla-La Mancha G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 4,68 Castilla-La Mancha G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 31,98 Cataluña G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 54,51 Cataluña G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 53,63 Cataluña G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 35,28 Cataluña G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 58,11 Cataluña G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 44,93 Cataluña G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 37,32 Cataluña G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 29,72 Cataluña G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 50,88 Cataluña G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 41,26 Cataluña G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 34,5 Cataluña G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 24,17 Cataluña G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 47,13 Cataluña G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 34,76 Cataluña G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 30,05 Cataluña G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 14,91 Cataluña G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 40,17 Comunitat Valenciana G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 49,5 Comunitat Valenciana G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 42,67 Comunitat Valenciana G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 49,56 Comunitat Valenciana G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 53,75 Comunitat Valenciana G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 40,3 Comunitat Valenciana G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 36,65 Comunitat Valenciana G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 29,76 Comunitat Valenciana G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 44,72 Comunitat Valenciana G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 38,11 Comunitat Valenciana G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 33,68 Comunitat Valenciana G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 29,65 Comunitat Valenciana G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 42,6 Comunitat Valenciana G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 28,73 Comunitat Valenciana G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 25,66 Comunitat Valenciana G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 19,95 Comunitat Valenciana G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 32,43 Extremadura G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 30,82 Extremadura G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 30,66 Extremadura G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 22,75 Extremadura G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 33,39 Extremadura G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 26,77 Extremadura G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 14,55 Extremadura G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 21,48 Extremadura G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 34,3 Extremadura G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 25,35 Extremadura G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 14,09 Extremadura G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 21,48 Extremadura G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 31,98 Extremadura G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 19,73 Extremadura G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 13,23 Extremadura G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 16,11 Extremadura G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 23,99 Galicia G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 47,22 Galicia G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 51,84 Galicia G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 36,8 Galicia G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 47,56 Galicia G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 33,22 Galicia G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 32,43 Galicia G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 24,15 Galicia G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 36,13 Galicia G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 32,16 Galicia G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 31,77 Galicia G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 21,14 Galicia G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 35,39 Galicia G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 26,84 Galicia G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 24,9 Galicia G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 18,65 Galicia G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 30,14 Madrid, Comunidad de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 45,75 Madrid, Comunidad de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 50,12 Madrid, Comunidad de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 20,49 Madrid, Comunidad de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 49,35 Madrid, Comunidad de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 40,44 Madrid, Comunidad de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 39,27 Madrid, Comunidad de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 14,65 Madrid, Comunidad de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 45,31 Madrid, Comunidad de G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 38,62 Madrid, Comunidad de G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 37,55 Madrid, Comunidad de G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 12,75 Madrid, Comunidad de G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 43,49 Madrid, Comunidad de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 30,48 Madrid, Comunidad de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 29,91 Madrid, Comunidad de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 6,54 Madrid, Comunidad de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 34,89 Murcia, Región de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 44,42 Murcia, Región de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 50,87 Murcia, Región de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 27,02 Murcia, Región de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 45,1 Murcia, Región de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 32,41 Murcia, Región de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 34,55 Murcia, Región de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 13,32 Murcia, Región de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 35,7 Murcia, Región de G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 30,03 Murcia, Región de G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 31,66 Murcia, Región de G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 13,32 Murcia, Región de G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 33,04 Murcia, Región de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 22,77 Murcia, Región de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 30,02 Murcia, Región de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 3,02 Murcia, Región de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 23,58 Navarra, Comunidad Foral de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 50,57 Navarra, Comunidad Foral de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 64,74 Navarra, Comunidad Foral de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 18,51 Navarra, Comunidad Foral de G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 45,17 Navarra, Comunidad Foral de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 36,88 Navarra, Comunidad Foral de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 37,38 Navarra, Comunidad Foral de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 11,21 Navarra, Comunidad Foral de G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 42,9 Navarra, Comunidad Foral de G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 35,66 Navarra, Comunidad Foral de G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 36,59 Navarra, Comunidad Foral de G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 11,21 Navarra, Comunidad Foral de G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 40,95 Navarra, Comunidad Foral de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 28,09 Navarra, Comunidad Foral de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 28,13 Navarra, Comunidad Foral de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 7,3 Navarra, Comunidad Foral de G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 33,31 País Vasco G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 56,55 País Vasco G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 67,07 País Vasco G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 43,54 País Vasco G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 50,85 País Vasco G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 34,05 País Vasco G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 28,12 País Vasco G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 28,14 País Vasco G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 40,16 País Vasco G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 32,83 País Vasco G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 26,63 País Vasco G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 25,88 País Vasco G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 39,39 País Vasco G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 25,17 País Vasco G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 21,59 País Vasco G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 17,5 País Vasco G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 29,76 Rioja, La G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 44,24 Rioja, La G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 38,62 Rioja, La G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 41,57 Rioja, La G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 51,96 Rioja, La G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 32,01 Rioja, La G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 27,61 Rioja, La G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 18,39 Rioja, La G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 40,66 Rioja, La G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 31,58 Rioja, La G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 27,61 Rioja, La G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 18,39 Rioja, La G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 39,57 Rioja, La G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 25,97 Rioja, La G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 22,92 Rioja, La G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 18,39 Rioja, La G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 31,53 Ceuta G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 31,12 Ceuta G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 28,21 Ceuta G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 63,64 Ceuta G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 24,89 Ceuta G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 28,02 Ceuta G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 15,38 Ceuta G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 63,64 Ceuta G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 23,59 Ceuta G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 28,02 Ceuta G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 15,38 Ceuta G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 63,64 Ceuta G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 23,59 Ceuta G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 10,32 Ceuta G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 5,13 Ceuta G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 0 Ceuta G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 13,85 Melilla G.1 % of enterprises that had ERP tools to share information between different business areas of the company Total Enterprises 25,32 Melilla G.1 % of enterprises that had ERP tools to share information between different business areas of the company Industry 38,3 Melilla G.1 % of enterprises that had ERP tools to share information between different business areas of the company Construction 0 Melilla G.1 % of enterprises that had ERP tools to share information between different business areas of the company Services 30,57 Melilla G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Total Enterprises 19,29 Melilla G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Industry 49,54 Melilla G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Construction 17,46 Melilla G.2 % of enterprises with some software application to manage customer information within the company (CRM tools) Services 17,23 Melilla G.2.A % of employees who regularly telework at least 30% of their working hours per week Total Enterprises 19,23 Melilla G.2.A % of employees who regularly telework at least 30% of their working hours per week Industry 48,78 Melilla G.2.A % of employees who regularly telework at least 30% of their working hours per week Construction 17,46 Melilla G.2.A % of employees who regularly telework at least 30% of their working hours per week Services 17,21 Melilla G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Total Enterprises 9,22 Melilla G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Industry 33,89 Melilla G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Construction 17,46 Melilla G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1) Services 5,11