National Total	Autonomous Communities and Cities	Main variables	Economic activity cluster	Total
National Total		D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	78.10
National Total		D.8 % of enterprises with Internet connection and website/web page (1)	Industry	81.37
National Total		D.8 % of enterprises with Internet connection and website/web page (1)	Construction	65.33
National Total		D.8 % of enterprises with Internet connection and website/web page (1)	Services	79.84
National Total		D.9.A Web Services: Company Presentation (2)	Total Enterprises	89.82
National Total		D.9.A Web Services: Company Presentation (2)	Industry	89.64
National Total		D.9.A Web Services: Company Presentation (2)	Construction	88.77
National Total		D.9.A Web Services: Company Presentation (2)	Services	90.11
National Total		D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	19.28
National Total		D.9.B Web Services: Receiving orders or bookings online (2)	Industry	12.96
National Total		D.9.B Web Services: Receiving orders or bookings online (2)	Construction	4.09
National Total		D.9.B Web Services: Receiving orders or bookings online (2)	Services	25.10
National Total		D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	47.22
National Total		D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	49.21
National Total		D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	20.58
National Total		D.9.C Web Services: Access to product catalogs or price lists (2)	Services	51.72
National Total		D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	8.43
National Total		D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	6.02
National Total		D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	1.13
National Total		D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	10.94
National Total		D.9.E Web Services: Online order tracking (2)	Total Enterprises	11.24
National Total		D.9.E Web Services: Online order tracking (2)	Industry	7.12
National Total		D.9.E Web Services: Online order tracking (2)	Construction	1.81
National Total		D.9.E Web Services: Online order tracking (2)	Services	14.94
National Total		D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7.84
National Total		D.9.F Web Services: Website customization for regular users (2)	Industry	5.53
National Total		D.9.F Web Services: Website customization for regular users (2)	Construction	5.50
National Total		D.9.F Web Services: Website customization for regular users (2)	Services	9.32
National Total		D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	49.98
National Total		D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	41.36
National Total		D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	33.86
National Total		D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	56.98
National Total		D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	79.05
National Total		D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	74.46
National Total		D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	72.13
National Total		D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	82.45
National Total		D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	22.95
National Total		D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	15.99
National Total		D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	15.94
National Total		D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	27.39
National Total		D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	31.29
National Total		D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	26.46
National Total		D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	22.68
National Total		D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	35.14
National Total		D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	8.21
National Total		D.10 % of enterprises with a chat service for customer contact (1)	Industry	5.60
National Total		D.10 % of enterprises with a chat service for customer contact (1)	Construction	3.09
National Total		D.10 % of enterprises with a chat service for customer contact (1)	Services	10.58
National Total		D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	7.85
National Total		D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	5.51
National Total		D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	2.93
National Total		D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	10.07
National Total		D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1.81
National Total		D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	1.12
National Total		D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.32
National Total		D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	2.47
National Total	01 Andalucía	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	71.50
National Total	01 Andalucía	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	76.33
National Total	01 Andalucía	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	59.80
National Total	01 Andalucía	D.8 % of enterprises with Internet connection and website/web page (1)	Services	73.43
National Total	01 Andalucía	D.9.A Web Services: Company Presentation (2)	Total Enterprises	86.57
National Total	01 Andalucía	D.9.A Web Services: Company Presentation (2)	Industry	79.37
National Total	01 Andalucía	D.9.A Web Services: Company Presentation (2)	Construction	91.25
National Total	01 Andalucía	D.9.A Web Services: Company Presentation (2)	Services	87.95
National Total	01 Andalucía	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	18.40
National Total	01 Andalucía	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	15.88
National Total	01 Andalucía	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	7.64
National Total	01 Andalucía	D.9.B Web Services: Receiving orders or bookings online (2)	Services	21.98
National Total	01 Andalucía	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	43.93
National Total	01 Andalucía	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	48.42
National Total	01 Andalucía	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	15.92
National Total	01 Andalucía	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	49.33
National Total	01 Andalucía	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	6.31
National Total	01 Andalucía	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	6.36
National Total	01 Andalucía	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.00
National Total	01 Andalucía	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	7.87
National Total	01 Andalucía	D.9.E Web Services: Online order tracking (2)	Total Enterprises	9.96
National Total	01 Andalucía	D.9.E Web Services: Online order tracking (2)	Industry	9.94
National Total	01 Andalucía	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	01 Andalucía	D.9.E Web Services: Online order tracking (2)	Services	12.45
National Total	01 Andalucía	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7.47
National Total	01 Andalucía	D.9.F Web Services: Website customization for regular users (2)	Industry	7.12
National Total	01 Andalucía	D.9.F Web Services: Website customization for regular users (2)	Construction	2.20
National Total	01 Andalucía	D.9.F Web Services: Website customization for regular users (2)	Services	8.91
National Total	01 Andalucía	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	47.49
National Total	01 Andalucía	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	33.05
National Total	01 Andalucía	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	46.44
National Total	01 Andalucía	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	52.86
National Total	01 Andalucía	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	75.53
National Total	01 Andalucía	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	61.17
National Total	01 Andalucía	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	71.48
National Total	01 Andalucía	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	81.62
National Total	01 Andalucía	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	23.32
National Total	01 Andalucía	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	11.13
National Total	01 Andalucía	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	18.52
National Total	01 Andalucía	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	28.83
National Total	01 Andalucía	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	31.51
National Total	01 Andalucía	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	29.20
National Total	01 Andalucía	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	19.66
National Total	01 Andalucía	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	35.29
National Total	01 Andalucía	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	9.52
National Total	01 Andalucía	D.10 % of enterprises with a chat service for customer contact (1)	Industry	6.51
National Total	01 Andalucía	D.10 % of enterprises with a chat service for customer contact (1)	Construction	4.80
National Total	01 Andalucía	D.10 % of enterprises with a chat service for customer contact (1)	Services	12.00
National Total	01 Andalucía	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	9.44
National Total	01 Andalucía	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	6.48
National Total	01 Andalucía	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	4.80
National Total	01 Andalucía	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	11.87
National Total	01 Andalucía	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	2.12
National Total	01 Andalucía	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	1.95
National Total	01 Andalucía	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	01 Andalucía	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	2.82
National Total	02 Aragón	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	85.41
National Total	02 Aragón	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	87.82
National Total	02 Aragón	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	78.35
National Total	02 Aragón	D.8 % of enterprises with Internet connection and website/web page (1)	Services	85.61
National Total	02 Aragón	D.9.A Web Services: Company Presentation (2)	Total Enterprises	90.35
National Total	02 Aragón	D.9.A Web Services: Company Presentation (2)	Industry	90.97
National Total	02 Aragón	D.9.A Web Services: Company Presentation (2)	Construction	85.85
National Total	02 Aragón	D.9.A Web Services: Company Presentation (2)	Services	90.99
National Total	02 Aragón	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	19.70
National Total	02 Aragón	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	10.85
National Total	02 Aragón	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0.00
National Total	02 Aragón	D.9.B Web Services: Receiving orders or bookings online (2)	Services	30.67
National Total	02 Aragón	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	50.90
National Total	02 Aragón	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	44.30
National Total	02 Aragón	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	19.02
National Total	02 Aragón	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	63.20
National Total	02 Aragón	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	9.62
National Total	02 Aragón	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	8.42
National Total	02 Aragón	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	1.68
National Total	02 Aragón	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	12.37
National Total	02 Aragón	D.9.E Web Services: Online order tracking (2)	Total Enterprises	10.30
National Total	02 Aragón	D.9.E Web Services: Online order tracking (2)	Industry	5.75
National Total	02 Aragón	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	02 Aragón	D.9.E Web Services: Online order tracking (2)	Services	15.99
National Total	02 Aragón	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7.52
National Total	02 Aragón	D.9.F Web Services: Website customization for regular users (2)	Industry	7.73
National Total	02 Aragón	D.9.F Web Services: Website customization for regular users (2)	Construction	0.00
National Total	02 Aragón	D.9.F Web Services: Website customization for regular users (2)	Services	9.17
National Total	02 Aragón	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	44.72
National Total	02 Aragón	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	36.80
National Total	02 Aragón	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	14.17
National Total	02 Aragón	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	57.62
National Total	02 Aragón	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	75.94
National Total	02 Aragón	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	73.09
National Total	02 Aragón	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	69.94
National Total	02 Aragón	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	79.39
National Total	02 Aragón	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	17.54
National Total	02 Aragón	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	14.75
National Total	02 Aragón	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	10.29
National Total	02 Aragón	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	21.25
National Total	02 Aragón	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	28.12
National Total	02 Aragón	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	24.49
National Total	02 Aragón	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	9.25
National Total	02 Aragón	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	35.19
National Total	02 Aragón	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	7.51
National Total	02 Aragón	D.10 % of enterprises with a chat service for customer contact (1)	Industry	3.93
National Total	02 Aragón	D.10 % of enterprises with a chat service for customer contact (1)	Construction	1.52
National Total	02 Aragón	D.10 % of enterprises with a chat service for customer contact (1)	Services	11.55
National Total	02 Aragón	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	6.84
National Total	02 Aragón	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	3.93
National Total	02 Aragón	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	1.52
National Total	02 Aragón	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	10.23
National Total	02 Aragón	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	2.80
National Total	02 Aragón	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	1.21
National Total	02 Aragón	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	1.32
National Total	02 Aragón	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	4.28
National Total	03 Asturias, Principado de	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	81.63
National Total	03 Asturias, Principado de	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	87.42
National Total	03 Asturias, Principado de	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	79.02
National Total	03 Asturias, Principado de	D.8 % of enterprises with Internet connection and website/web page (1)	Services	79.48
National Total	03 Asturias, Principado de	D.9.A Web Services: Company Presentation (2)	Total Enterprises	87.67
National Total	03 Asturias, Principado de	D.9.A Web Services: Company Presentation (2)	Industry	93.35
National Total	03 Asturias, Principado de	D.9.A Web Services: Company Presentation (2)	Construction	100.00
National Total	03 Asturias, Principado de	D.9.A Web Services: Company Presentation (2)	Services	81.06
National Total	03 Asturias, Principado de	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	21.08
National Total	03 Asturias, Principado de	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	13.54
National Total	03 Asturias, Principado de	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	7.49
National Total	03 Asturias, Principado de	D.9.B Web Services: Receiving orders or bookings online (2)	Services	29.06
National Total	03 Asturias, Principado de	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	46.58
National Total	03 Asturias, Principado de	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	60.87
National Total	03 Asturias, Principado de	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	30.23
National Total	03 Asturias, Principado de	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	43.38
National Total	03 Asturias, Principado de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	9.16
National Total	03 Asturias, Principado de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	8.66
National Total	03 Asturias, Principado de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.00
National Total	03 Asturias, Principado de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	12.03
National Total	03 Asturias, Principado de	D.9.E Web Services: Online order tracking (2)	Total Enterprises	6.80
National Total	03 Asturias, Principado de	D.9.E Web Services: Online order tracking (2)	Industry	5.80
National Total	03 Asturias, Principado de	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	03 Asturias, Principado de	D.9.E Web Services: Online order tracking (2)	Services	9.28
National Total	03 Asturias, Principado de	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	4.74
National Total	03 Asturias, Principado de	D.9.F Web Services: Website customization for regular users (2)	Industry	4.48
National Total	03 Asturias, Principado de	D.9.F Web Services: Website customization for regular users (2)	Construction	10.47
National Total	03 Asturias, Principado de	D.9.F Web Services: Website customization for regular users (2)	Services	3.26
National Total	03 Asturias, Principado de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	45.24
National Total	03 Asturias, Principado de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	43.74
National Total	03 Asturias, Principado de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	31.88
National Total	03 Asturias, Principado de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	49.84
National Total	03 Asturias, Principado de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	76.45
National Total	03 Asturias, Principado de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	79.68
National Total	03 Asturias, Principado de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	92.51
National Total	03 Asturias, Principado de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	70.13
National Total	03 Asturias, Principado de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	19.52
National Total	03 Asturias, Principado de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	15.03
National Total	03 Asturias, Principado de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	9.93
National Total	03 Asturias, Principado de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	24.70
National Total	03 Asturias, Principado de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	26.39
National Total	03 Asturias, Principado de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	17.36
National Total	03 Asturias, Principado de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	12.17
National Total	03 Asturias, Principado de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	35.37
National Total	03 Asturias, Principado de	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	7.20
National Total	03 Asturias, Principado de	D.10 % of enterprises with a chat service for customer contact (1)	Industry	3.24
National Total	03 Asturias, Principado de	D.10 % of enterprises with a chat service for customer contact (1)	Construction	0.00
National Total	03 Asturias, Principado de	D.10 % of enterprises with a chat service for customer contact (1)	Services	11.22
National Total	03 Asturias, Principado de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	7.20
National Total	03 Asturias, Principado de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	3.24
National Total	03 Asturias, Principado de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	0.00
National Total	03 Asturias, Principado de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	11.22
National Total	03 Asturias, Principado de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1.52
National Total	03 Asturias, Principado de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	2.19
National Total	03 Asturias, Principado de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	03 Asturias, Principado de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1.63
National Total	04 Balears, Illes	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	81.36
National Total	04 Balears, Illes	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	78.74
National Total	04 Balears, Illes	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	73.23
National Total	04 Balears, Illes	D.8 % of enterprises with Internet connection and website/web page (1)	Services	84.87
National Total	04 Balears, Illes	D.9.A Web Services: Company Presentation (2)	Total Enterprises	87.61
National Total	04 Balears, Illes	D.9.A Web Services: Company Presentation (2)	Industry	89.81
National Total	04 Balears, Illes	D.9.A Web Services: Company Presentation (2)	Construction	84.41
National Total	04 Balears, Illes	D.9.A Web Services: Company Presentation (2)	Services	88.19
National Total	04 Balears, Illes	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	29.51
National Total	04 Balears, Illes	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	4.24
National Total	04 Balears, Illes	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	1.71
National Total	04 Balears, Illes	D.9.B Web Services: Receiving orders or bookings online (2)	Services	43.11
National Total	04 Balears, Illes	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	50.70
National Total	04 Balears, Illes	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	45.48
National Total	04 Balears, Illes	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	19.71
National Total	04 Balears, Illes	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	61.47
National Total	04 Balears, Illes	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	11.86
National Total	04 Balears, Illes	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	2.99
National Total	04 Balears, Illes	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.00
National Total	04 Balears, Illes	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	17.30
National Total	04 Balears, Illes	D.9.E Web Services: Online order tracking (2)	Total Enterprises	15.53
National Total	04 Balears, Illes	D.9.E Web Services: Online order tracking (2)	Industry	2.86
National Total	04 Balears, Illes	D.9.E Web Services: Online order tracking (2)	Construction	1.71
National Total	04 Balears, Illes	D.9.E Web Services: Online order tracking (2)	Services	22.32
National Total	04 Balears, Illes	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7.41
National Total	04 Balears, Illes	D.9.F Web Services: Website customization for regular users (2)	Industry	9.69
National Total	04 Balears, Illes	D.9.F Web Services: Website customization for regular users (2)	Construction	2.74
National Total	04 Balears, Illes	D.9.F Web Services: Website customization for regular users (2)	Services	8.45
National Total	04 Balears, Illes	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	58.58
National Total	04 Balears, Illes	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	51.55
National Total	04 Balears, Illes	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	40.90
National Total	04 Balears, Illes	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	65.51
National Total	04 Balears, Illes	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	79.25
National Total	04 Balears, Illes	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	76.40
National Total	04 Balears, Illes	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	70.02
National Total	04 Balears, Illes	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	82.70
National Total	04 Balears, Illes	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	18.01
National Total	04 Balears, Illes	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	9.61
National Total	04 Balears, Illes	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	5.22
National Total	04 Balears, Illes	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	23.65
National Total	04 Balears, Illes	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	32.81
National Total	04 Balears, Illes	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	30.39
National Total	04 Balears, Illes	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	30.31
National Total	04 Balears, Illes	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	34.06
National Total	04 Balears, Illes	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	8.40
National Total	04 Balears, Illes	D.10 % of enterprises with a chat service for customer contact (1)	Industry	7.86
National Total	04 Balears, Illes	D.10 % of enterprises with a chat service for customer contact (1)	Construction	4.83
National Total	04 Balears, Illes	D.10 % of enterprises with a chat service for customer contact (1)	Services	9.81
National Total	04 Balears, Illes	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	6.34
National Total	04 Balears, Illes	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	7.86
National Total	04 Balears, Illes	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	4.83
National Total	04 Balears, Illes	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	6.58
National Total	04 Balears, Illes	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	2.96
National Total	04 Balears, Illes	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0.27
National Total	04 Balears, Illes	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	04 Balears, Illes	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	4.59
National Total	05 Canarias	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	67.80
National Total	05 Canarias	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	71.99
National Total	05 Canarias	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	49.72
National Total	05 Canarias	D.8 % of enterprises with Internet connection and website/web page (1)	Services	71.20
National Total	05 Canarias	D.9.A Web Services: Company Presentation (2)	Total Enterprises	84.33
National Total	05 Canarias	D.9.A Web Services: Company Presentation (2)	Industry	88.17
National Total	05 Canarias	D.9.A Web Services: Company Presentation (2)	Construction	86.13
National Total	05 Canarias	D.9.A Web Services: Company Presentation (2)	Services	83.39
National Total	05 Canarias	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	30.66
National Total	05 Canarias	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	15.65
National Total	05 Canarias	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0.00
National Total	05 Canarias	D.9.B Web Services: Receiving orders or bookings online (2)	Services	38.08
National Total	05 Canarias	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	49.36
National Total	05 Canarias	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	40.03
National Total	05 Canarias	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	35.53
National Total	05 Canarias	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	53.14
National Total	05 Canarias	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	10.38
National Total	05 Canarias	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	4.19
National Total	05 Canarias	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.55
National Total	05 Canarias	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	12.99
National Total	05 Canarias	D.9.E Web Services: Online order tracking (2)	Total Enterprises	14.36
National Total	05 Canarias	D.9.E Web Services: Online order tracking (2)	Industry	7.26
National Total	05 Canarias	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	05 Canarias	D.9.E Web Services: Online order tracking (2)	Services	17.85
National Total	05 Canarias	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	9.44
National Total	05 Canarias	D.9.F Web Services: Website customization for regular users (2)	Industry	13.58
National Total	05 Canarias	D.9.F Web Services: Website customization for regular users (2)	Construction	0.00
National Total	05 Canarias	D.9.F Web Services: Website customization for regular users (2)	Services	10.23
National Total	05 Canarias	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	60.47
National Total	05 Canarias	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	60.24
National Total	05 Canarias	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	45.59
National Total	05 Canarias	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	62.86
National Total	05 Canarias	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	75.83
National Total	05 Canarias	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	71.64
National Total	05 Canarias	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	66.20
National Total	05 Canarias	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	78.07
National Total	05 Canarias	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	25.52
National Total	05 Canarias	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	24.35
National Total	05 Canarias	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	10.72
National Total	05 Canarias	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	28.07
National Total	05 Canarias	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	25.25
National Total	05 Canarias	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	37.80
National Total	05 Canarias	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	12.29
National Total	05 Canarias	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	25.16
National Total	05 Canarias	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	11.65
National Total	05 Canarias	D.10 % of enterprises with a chat service for customer contact (1)	Industry	9.82
National Total	05 Canarias	D.10 % of enterprises with a chat service for customer contact (1)	Construction	6.71
National Total	05 Canarias	D.10 % of enterprises with a chat service for customer contact (1)	Services	13.08
National Total	05 Canarias	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	11.05
National Total	05 Canarias	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	9.82
National Total	05 Canarias	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	6.71
National Total	05 Canarias	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	12.24
National Total	05 Canarias	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1.00
National Total	05 Canarias	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0.16
National Total	05 Canarias	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	05 Canarias	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1.37
National Total	06 Cantabria	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	72.70
National Total	06 Cantabria	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	83.58
National Total	06 Cantabria	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	37.59
National Total	06 Cantabria	D.8 % of enterprises with Internet connection and website/web page (1)	Services	76.46
National Total	06 Cantabria	D.9.A Web Services: Company Presentation (2)	Total Enterprises	94.51
National Total	06 Cantabria	D.9.A Web Services: Company Presentation (2)	Industry	94.34
National Total	06 Cantabria	D.9.A Web Services: Company Presentation (2)	Construction	100.00
National Total	06 Cantabria	D.9.A Web Services: Company Presentation (2)	Services	93.85
National Total	06 Cantabria	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	28.63
National Total	06 Cantabria	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	21.66
National Total	06 Cantabria	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0.00
National Total	06 Cantabria	D.9.B Web Services: Receiving orders or bookings online (2)	Services	37.05
National Total	06 Cantabria	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	53.68
National Total	06 Cantabria	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	56.11
National Total	06 Cantabria	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	8.27
National Total	06 Cantabria	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	58.54
National Total	06 Cantabria	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	10.88
National Total	06 Cantabria	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	7.21
National Total	06 Cantabria	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.00
National Total	06 Cantabria	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	14.72
National Total	06 Cantabria	D.9.E Web Services: Online order tracking (2)	Total Enterprises	14.95
National Total	06 Cantabria	D.9.E Web Services: Online order tracking (2)	Industry	9.64
National Total	06 Cantabria	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	06 Cantabria	D.9.E Web Services: Online order tracking (2)	Services	20.41
National Total	06 Cantabria	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7.60
National Total	06 Cantabria	D.9.F Web Services: Website customization for regular users (2)	Industry	4.42
National Total	06 Cantabria	D.9.F Web Services: Website customization for regular users (2)	Construction	0.00
National Total	06 Cantabria	D.9.F Web Services: Website customization for regular users (2)	Services	10.68
National Total	06 Cantabria	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	57.30
National Total	06 Cantabria	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	52.98
National Total	06 Cantabria	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	33.02
National Total	06 Cantabria	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	63.46
National Total	06 Cantabria	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	82.41
National Total	06 Cantabria	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	80.86
National Total	06 Cantabria	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	85.22
National Total	06 Cantabria	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	82.99
National Total	06 Cantabria	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	20.44
National Total	06 Cantabria	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	16.40
National Total	06 Cantabria	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	11.05
National Total	06 Cantabria	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	24.32
National Total	06 Cantabria	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	28.37
National Total	06 Cantabria	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	25.58
National Total	06 Cantabria	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	4.57
National Total	06 Cantabria	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	33.49
National Total	06 Cantabria	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	10.00
National Total	06 Cantabria	D.10 % of enterprises with a chat service for customer contact (1)	Industry	8.33
National Total	06 Cantabria	D.10 % of enterprises with a chat service for customer contact (1)	Construction	1.72
National Total	06 Cantabria	D.10 % of enterprises with a chat service for customer contact (1)	Services	13.33
National Total	06 Cantabria	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	8.94
National Total	06 Cantabria	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	8.33
National Total	06 Cantabria	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	1.72
National Total	06 Cantabria	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	11.37
National Total	06 Cantabria	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	3.41
National Total	06 Cantabria	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	3.69
National Total	06 Cantabria	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	06 Cantabria	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	4.23
National Total	07 Castilla y León	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	73.20
National Total	07 Castilla y León	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	84.94
National Total	07 Castilla y León	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	60.48
National Total	07 Castilla y León	D.8 % of enterprises with Internet connection and website/web page (1)	Services	69.54
National Total	07 Castilla y León	D.9.A Web Services: Company Presentation (2)	Total Enterprises	92.78
National Total	07 Castilla y León	D.9.A Web Services: Company Presentation (2)	Industry	96.65
National Total	07 Castilla y León	D.9.A Web Services: Company Presentation (2)	Construction	95.23
National Total	07 Castilla y León	D.9.A Web Services: Company Presentation (2)	Services	89.39
National Total	07 Castilla y León	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	19.14
National Total	07 Castilla y León	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	11.77
National Total	07 Castilla y León	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	15.24
National Total	07 Castilla y León	D.9.B Web Services: Receiving orders or bookings online (2)	Services	25.44
National Total	07 Castilla y León	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	48.07
National Total	07 Castilla y León	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	48.10
National Total	07 Castilla y León	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	37.06
National Total	07 Castilla y León	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	50.59
National Total	07 Castilla y León	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	6.67
National Total	07 Castilla y León	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	4.03
National Total	07 Castilla y León	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	15.24
National Total	07 Castilla y León	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	6.64
National Total	07 Castilla y León	D.9.E Web Services: Online order tracking (2)	Total Enterprises	12.00
National Total	07 Castilla y León	D.9.E Web Services: Online order tracking (2)	Industry	7.52
National Total	07 Castilla y León	D.9.E Web Services: Online order tracking (2)	Construction	15.24
National Total	07 Castilla y León	D.9.E Web Services: Online order tracking (2)	Services	14.53
National Total	07 Castilla y León	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7.94
National Total	07 Castilla y León	D.9.F Web Services: Website customization for regular users (2)	Industry	2.58
National Total	07 Castilla y León	D.9.F Web Services: Website customization for regular users (2)	Construction	18.38
National Total	07 Castilla y León	D.9.F Web Services: Website customization for regular users (2)	Services	9.45
National Total	07 Castilla y León	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	57.76
National Total	07 Castilla y León	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	55.90
National Total	07 Castilla y León	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	57.74
National Total	07 Castilla y León	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	59.12
National Total	07 Castilla y León	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	84.56
National Total	07 Castilla y León	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	89.44
National Total	07 Castilla y León	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	85.06
National Total	07 Castilla y León	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	80.87
National Total	07 Castilla y León	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	21.18
National Total	07 Castilla y León	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	11.64
National Total	07 Castilla y León	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	31.20
National Total	07 Castilla y León	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	25.86
National Total	07 Castilla y León	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	26.84
National Total	07 Castilla y León	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	26.36
National Total	07 Castilla y León	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	24.67
National Total	07 Castilla y León	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	27.68
National Total	07 Castilla y León	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	7.13
National Total	07 Castilla y León	D.10 % of enterprises with a chat service for customer contact (1)	Industry	6.79
National Total	07 Castilla y León	D.10 % of enterprises with a chat service for customer contact (1)	Construction	3.80
National Total	07 Castilla y León	D.10 % of enterprises with a chat service for customer contact (1)	Services	8.21
National Total	07 Castilla y León	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	6.85
National Total	07 Castilla y León	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	6.79
National Total	07 Castilla y León	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	3.80
National Total	07 Castilla y León	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	7.70
National Total	07 Castilla y León	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1.20
National Total	07 Castilla y León	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0.00
National Total	07 Castilla y León	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	07 Castilla y León	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	2.24
National Total	08 Castilla - La Mancha	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	68.17
National Total	08 Castilla - La Mancha	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	73.85
National Total	08 Castilla - La Mancha	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	58.23
National Total	08 Castilla - La Mancha	D.8 % of enterprises with Internet connection and website/web page (1)	Services	67.60
National Total	08 Castilla - La Mancha	D.9.A Web Services: Company Presentation (2)	Total Enterprises	89.69
National Total	08 Castilla - La Mancha	D.9.A Web Services: Company Presentation (2)	Industry	91.47
National Total	08 Castilla - La Mancha	D.9.A Web Services: Company Presentation (2)	Construction	86.94
National Total	08 Castilla - La Mancha	D.9.A Web Services: Company Presentation (2)	Services	89.09
National Total	08 Castilla - La Mancha	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	13.16
National Total	08 Castilla - La Mancha	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	10.08
National Total	08 Castilla - La Mancha	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0.00
National Total	08 Castilla - La Mancha	D.9.B Web Services: Receiving orders or bookings online (2)	Services	20.30
National Total	08 Castilla - La Mancha	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	55.40
National Total	08 Castilla - La Mancha	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	71.36
National Total	08 Castilla - La Mancha	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	29.05
National Total	08 Castilla - La Mancha	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	50.55
National Total	08 Castilla - La Mancha	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	4.65
National Total	08 Castilla - La Mancha	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	4.70
National Total	08 Castilla - La Mancha	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.00
National Total	08 Castilla - La Mancha	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	6.19
National Total	08 Castilla - La Mancha	D.9.E Web Services: Online order tracking (2)	Total Enterprises	8.61
National Total	08 Castilla - La Mancha	D.9.E Web Services: Online order tracking (2)	Industry	6.24
National Total	08 Castilla - La Mancha	D.9.E Web Services: Online order tracking (2)	Construction	3.07
National Total	08 Castilla - La Mancha	D.9.E Web Services: Online order tracking (2)	Services	12.55
National Total	08 Castilla - La Mancha	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	6.55
National Total	08 Castilla - La Mancha	D.9.F Web Services: Website customization for regular users (2)	Industry	4.06
National Total	08 Castilla - La Mancha	D.9.F Web Services: Website customization for regular users (2)	Construction	14.76
National Total	08 Castilla - La Mancha	D.9.F Web Services: Website customization for regular users (2)	Services	5.92
National Total	08 Castilla - La Mancha	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	45.51
National Total	08 Castilla - La Mancha	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	44.81
National Total	08 Castilla - La Mancha	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	36.27
National Total	08 Castilla - La Mancha	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	49.26
National Total	08 Castilla - La Mancha	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	76.22
National Total	08 Castilla - La Mancha	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	72.45
National Total	08 Castilla - La Mancha	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	66.10
National Total	08 Castilla - La Mancha	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	82.93
National Total	08 Castilla - La Mancha	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	16.20
National Total	08 Castilla - La Mancha	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	13.10
National Total	08 Castilla - La Mancha	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	3.51
National Total	08 Castilla - La Mancha	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	23.20
National Total	08 Castilla - La Mancha	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	32.25
National Total	08 Castilla - La Mancha	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	29.82
National Total	08 Castilla - La Mancha	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	27.91
National Total	08 Castilla - La Mancha	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	35.82
National Total	08 Castilla - La Mancha	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	5.12
National Total	08 Castilla - La Mancha	D.10 % of enterprises with a chat service for customer contact (1)	Industry	1.92
National Total	08 Castilla - La Mancha	D.10 % of enterprises with a chat service for customer contact (1)	Construction	4.30
National Total	08 Castilla - La Mancha	D.10 % of enterprises with a chat service for customer contact (1)	Services	7.99
National Total	08 Castilla - La Mancha	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	5.12
National Total	08 Castilla - La Mancha	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	1.92
National Total	08 Castilla - La Mancha	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	4.30
National Total	08 Castilla - La Mancha	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	7.98
National Total	08 Castilla - La Mancha	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	0.69
National Total	08 Castilla - La Mancha	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0.39
National Total	08 Castilla - La Mancha	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	08 Castilla - La Mancha	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1.21
National Total	09 Cataluña	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	85.73
National Total	09 Cataluña	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	87.46
National Total	09 Cataluña	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	72.17
National Total	09 Cataluña	D.8 % of enterprises with Internet connection and website/web page (1)	Services	87.63
National Total	09 Cataluña	D.9.A Web Services: Company Presentation (2)	Total Enterprises	88.49
National Total	09 Cataluña	D.9.A Web Services: Company Presentation (2)	Industry	89.13
National Total	09 Cataluña	D.9.A Web Services: Company Presentation (2)	Construction	82.80
National Total	09 Cataluña	D.9.A Web Services: Company Presentation (2)	Services	89.14
National Total	09 Cataluña	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	19.07
National Total	09 Cataluña	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	14.35
National Total	09 Cataluña	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0.00
National Total	09 Cataluña	D.9.B Web Services: Receiving orders or bookings online (2)	Services	24.13
National Total	09 Cataluña	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	47.13
National Total	09 Cataluña	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	42.96
National Total	09 Cataluña	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	16.22
National Total	09 Cataluña	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	53.86
National Total	09 Cataluña	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	9.12
National Total	09 Cataluña	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	4.06
National Total	09 Cataluña	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.37
National Total	09 Cataluña	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	12.68
National Total	09 Cataluña	D.9.E Web Services: Online order tracking (2)	Total Enterprises	10.99
National Total	09 Cataluña	D.9.E Web Services: Online order tracking (2)	Industry	6.96
National Total	09 Cataluña	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	09 Cataluña	D.9.E Web Services: Online order tracking (2)	Services	14.47
National Total	09 Cataluña	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7.94
National Total	09 Cataluña	D.9.F Web Services: Website customization for regular users (2)	Industry	3.57
National Total	09 Cataluña	D.9.F Web Services: Website customization for regular users (2)	Construction	6.03
National Total	09 Cataluña	D.9.F Web Services: Website customization for regular users (2)	Services	10.11
National Total	09 Cataluña	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	48.40
National Total	09 Cataluña	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	38.69
National Total	09 Cataluña	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	22.10
National Total	09 Cataluña	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	56.75
National Total	09 Cataluña	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	79.87
National Total	09 Cataluña	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	77.13
National Total	09 Cataluña	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	67.87
National Total	09 Cataluña	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	82.96
National Total	09 Cataluña	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	22.12
National Total	09 Cataluña	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	16.47
National Total	09 Cataluña	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	11.23
National Total	09 Cataluña	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	26.28
National Total	09 Cataluña	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	32.99
National Total	09 Cataluña	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	25.19
National Total	09 Cataluña	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	21.58
National Total	09 Cataluña	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	38.14
National Total	09 Cataluña	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	7.47
National Total	09 Cataluña	D.10 % of enterprises with a chat service for customer contact (1)	Industry	4.56
National Total	09 Cataluña	D.10 % of enterprises with a chat service for customer contact (1)	Construction	2.62
National Total	09 Cataluña	D.10 % of enterprises with a chat service for customer contact (1)	Services	9.66
National Total	09 Cataluña	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	7.21
National Total	09 Cataluña	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	4.26
National Total	09 Cataluña	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	2.35
National Total	09 Cataluña	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	9.42
National Total	09 Cataluña	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1.13
National Total	09 Cataluña	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0.47
National Total	09 Cataluña	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.27
National Total	09 Cataluña	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1.58
National Total	10 Comunitat Valenciana	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	77.42
National Total	10 Comunitat Valenciana	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	78.19
National Total	10 Comunitat Valenciana	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	70.60
National Total	10 Comunitat Valenciana	D.8 % of enterprises with Internet connection and website/web page (1)	Services	78.72
National Total	10 Comunitat Valenciana	D.9.A Web Services: Company Presentation (2)	Total Enterprises	90.88
National Total	10 Comunitat Valenciana	D.9.A Web Services: Company Presentation (2)	Industry	88.62
National Total	10 Comunitat Valenciana	D.9.A Web Services: Company Presentation (2)	Construction	95.30
National Total	10 Comunitat Valenciana	D.9.A Web Services: Company Presentation (2)	Services	91.25
National Total	10 Comunitat Valenciana	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	17.66
National Total	10 Comunitat Valenciana	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	13.10
National Total	10 Comunitat Valenciana	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	3.17
National Total	10 Comunitat Valenciana	D.9.B Web Services: Receiving orders or bookings online (2)	Services	23.90
National Total	10 Comunitat Valenciana	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	47.53
National Total	10 Comunitat Valenciana	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	55.18
National Total	10 Comunitat Valenciana	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	19.10
National Total	10 Comunitat Valenciana	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	49.43
National Total	10 Comunitat Valenciana	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	7.66
National Total	10 Comunitat Valenciana	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	10.69
National Total	10 Comunitat Valenciana	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	1.25
National Total	10 Comunitat Valenciana	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	7.27
National Total	10 Comunitat Valenciana	D.9.E Web Services: Online order tracking (2)	Total Enterprises	11.88
National Total	10 Comunitat Valenciana	D.9.E Web Services: Online order tracking (2)	Industry	7.42
National Total	10 Comunitat Valenciana	D.9.E Web Services: Online order tracking (2)	Construction	7.36
National Total	10 Comunitat Valenciana	D.9.E Web Services: Online order tracking (2)	Services	15.73
National Total	10 Comunitat Valenciana	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	5.42
National Total	10 Comunitat Valenciana	D.9.F Web Services: Website customization for regular users (2)	Industry	3.21
National Total	10 Comunitat Valenciana	D.9.F Web Services: Website customization for regular users (2)	Construction	6.38
National Total	10 Comunitat Valenciana	D.9.F Web Services: Website customization for regular users (2)	Services	6.57
National Total	10 Comunitat Valenciana	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	50.23
National Total	10 Comunitat Valenciana	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	41.29
National Total	10 Comunitat Valenciana	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	33.29
National Total	10 Comunitat Valenciana	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	59.77
National Total	10 Comunitat Valenciana	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	77.18
National Total	10 Comunitat Valenciana	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	73.94
National Total	10 Comunitat Valenciana	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	67.44
National Total	10 Comunitat Valenciana	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	81.48
National Total	10 Comunitat Valenciana	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	17.37
National Total	10 Comunitat Valenciana	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	12.62
National Total	10 Comunitat Valenciana	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	16.39
National Total	10 Comunitat Valenciana	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	20.56
National Total	10 Comunitat Valenciana	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	32.28
National Total	10 Comunitat Valenciana	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	26.09
National Total	10 Comunitat Valenciana	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	29.62
National Total	10 Comunitat Valenciana	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	36.76
National Total	10 Comunitat Valenciana	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	8.75
National Total	10 Comunitat Valenciana	D.10 % of enterprises with a chat service for customer contact (1)	Industry	6.95
National Total	10 Comunitat Valenciana	D.10 % of enterprises with a chat service for customer contact (1)	Construction	2.93
National Total	10 Comunitat Valenciana	D.10 % of enterprises with a chat service for customer contact (1)	Services	11.40
National Total	10 Comunitat Valenciana	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	8.25
National Total	10 Comunitat Valenciana	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	6.90
National Total	10 Comunitat Valenciana	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	1.81
National Total	10 Comunitat Valenciana	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	10.79
National Total	10 Comunitat Valenciana	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	2.18
National Total	10 Comunitat Valenciana	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	2.31
National Total	10 Comunitat Valenciana	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	1.12
National Total	10 Comunitat Valenciana	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	2.37
National Total	11 Extremadura	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	68.77
National Total	11 Extremadura	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	72.86
National Total	11 Extremadura	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	47.68
National Total	11 Extremadura	D.8 % of enterprises with Internet connection and website/web page (1)	Services	73.26
National Total	11 Extremadura	D.9.A Web Services: Company Presentation (2)	Total Enterprises	84.38
National Total	11 Extremadura	D.9.A Web Services: Company Presentation (2)	Industry	76.49
National Total	11 Extremadura	D.9.A Web Services: Company Presentation (2)	Construction	98.98
National Total	11 Extremadura	D.9.A Web Services: Company Presentation (2)	Services	85.13
National Total	11 Extremadura	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	18.26
National Total	11 Extremadura	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	7.76
National Total	11 Extremadura	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	24.84
National Total	11 Extremadura	D.9.B Web Services: Receiving orders or bookings online (2)	Services	21.79
National Total	11 Extremadura	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	43.72
National Total	11 Extremadura	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	43.72
National Total	11 Extremadura	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	30.12
National Total	11 Extremadura	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	46.39
National Total	11 Extremadura	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	7.86
National Total	11 Extremadura	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	2.68
National Total	11 Extremadura	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.00
National Total	11 Extremadura	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	11.78
National Total	11 Extremadura	D.9.E Web Services: Online order tracking (2)	Total Enterprises	11.06
National Total	11 Extremadura	D.9.E Web Services: Online order tracking (2)	Industry	4.80
National Total	11 Extremadura	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	11 Extremadura	D.9.E Web Services: Online order tracking (2)	Services	16.10
National Total	11 Extremadura	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	9.94
National Total	11 Extremadura	D.9.F Web Services: Website customization for regular users (2)	Industry	20.56
National Total	11 Extremadura	D.9.F Web Services: Website customization for regular users (2)	Construction	5.28
National Total	11 Extremadura	D.9.F Web Services: Website customization for regular users (2)	Services	5.98
National Total	11 Extremadura	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	42.87
National Total	11 Extremadura	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	24.62
National Total	11 Extremadura	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	44.01
National Total	11 Extremadura	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	51.01
National Total	11 Extremadura	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	71.89
National Total	11 Extremadura	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	50.38
National Total	11 Extremadura	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	93.69
National Total	11 Extremadura	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	77.47
National Total	11 Extremadura	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	18.23
National Total	11 Extremadura	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	14.03
National Total	11 Extremadura	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	19.37
National Total	11 Extremadura	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	19.93
National Total	11 Extremadura	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	23.04
National Total	11 Extremadura	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	16.72
National Total	11 Extremadura	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	15.85
National Total	11 Extremadura	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	27.35
National Total	11 Extremadura	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	5.96
National Total	11 Extremadura	D.10 % of enterprises with a chat service for customer contact (1)	Industry	3.87
National Total	11 Extremadura	D.10 % of enterprises with a chat service for customer contact (1)	Construction	0.00
National Total	11 Extremadura	D.10 % of enterprises with a chat service for customer contact (1)	Services	8.72
National Total	11 Extremadura	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	5.72
National Total	11 Extremadura	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	3.18
National Total	11 Extremadura	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	0.00
National Total	11 Extremadura	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	8.62
National Total	11 Extremadura	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1.04
National Total	11 Extremadura	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0.69
National Total	11 Extremadura	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	11 Extremadura	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1.51
National Total	12 Galicia	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	80.91
National Total	12 Galicia	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	80.00
National Total	12 Galicia	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	81.73
National Total	12 Galicia	D.8 % of enterprises with Internet connection and website/web page (1)	Services	81.14
National Total	12 Galicia	D.9.A Web Services: Company Presentation (2)	Total Enterprises	88.90
National Total	12 Galicia	D.9.A Web Services: Company Presentation (2)	Industry	82.77
National Total	12 Galicia	D.9.A Web Services: Company Presentation (2)	Construction	90.81
National Total	12 Galicia	D.9.A Web Services: Company Presentation (2)	Services	91.46
National Total	12 Galicia	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	16.68
National Total	12 Galicia	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	8.26
National Total	12 Galicia	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	3.15
National Total	12 Galicia	D.9.B Web Services: Receiving orders or bookings online (2)	Services	25.17
National Total	12 Galicia	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	41.46
National Total	12 Galicia	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	41.23
National Total	12 Galicia	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	18.74
National Total	12 Galicia	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	48.56
National Total	12 Galicia	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	6.54
National Total	12 Galicia	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	2.42
National Total	12 Galicia	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.00
National Total	12 Galicia	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	10.68
National Total	12 Galicia	D.9.E Web Services: Online order tracking (2)	Total Enterprises	10.52
National Total	12 Galicia	D.9.E Web Services: Online order tracking (2)	Industry	4.92
National Total	12 Galicia	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	12 Galicia	D.9.E Web Services: Online order tracking (2)	Services	16.63
National Total	12 Galicia	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7.57
National Total	12 Galicia	D.9.F Web Services: Website customization for regular users (2)	Industry	3.51
National Total	12 Galicia	D.9.F Web Services: Website customization for regular users (2)	Construction	9.23
National Total	12 Galicia	D.9.F Web Services: Website customization for regular users (2)	Services	9.15
National Total	12 Galicia	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	42.57
National Total	12 Galicia	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	32.75
National Total	12 Galicia	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	28.82
National Total	12 Galicia	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	51.85
National Total	12 Galicia	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	75.47
National Total	12 Galicia	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	71.15
National Total	12 Galicia	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	83.13
National Total	12 Galicia	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	75.33
National Total	12 Galicia	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	21.46
National Total	12 Galicia	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	14.62
National Total	12 Galicia	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	16.89
National Total	12 Galicia	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	26.38
National Total	12 Galicia	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	33.93
National Total	12 Galicia	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	38.05
National Total	12 Galicia	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	29.59
National Total	12 Galicia	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	33.14
National Total	12 Galicia	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	8.66
National Total	12 Galicia	D.10 % of enterprises with a chat service for customer contact (1)	Industry	5.95
National Total	12 Galicia	D.10 % of enterprises with a chat service for customer contact (1)	Construction	4.69
National Total	12 Galicia	D.10 % of enterprises with a chat service for customer contact (1)	Services	11.28
National Total	12 Galicia	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	8.63
National Total	12 Galicia	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	5.95
National Total	12 Galicia	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	4.69
National Total	12 Galicia	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	11.22
National Total	12 Galicia	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1.00
National Total	12 Galicia	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0.12
National Total	12 Galicia	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	12 Galicia	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1.76
National Total	13 Madrid, Comunidad de	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	79.05
National Total	13 Madrid, Comunidad de	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	76.54
National Total	13 Madrid, Comunidad de	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	61.76
National Total	13 Madrid, Comunidad de	D.8 % of enterprises with Internet connection and website/web page (1)	Services	82.93
National Total	13 Madrid, Comunidad de	D.9.A Web Services: Company Presentation (2)	Total Enterprises	93.19
National Total	13 Madrid, Comunidad de	D.9.A Web Services: Company Presentation (2)	Industry	93.94
National Total	13 Madrid, Comunidad de	D.9.A Web Services: Company Presentation (2)	Construction	89.23
National Total	13 Madrid, Comunidad de	D.9.A Web Services: Company Presentation (2)	Services	93.62
National Total	13 Madrid, Comunidad de	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	19.84
National Total	13 Madrid, Comunidad de	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	15.71
National Total	13 Madrid, Comunidad de	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	6.21
National Total	13 Madrid, Comunidad de	D.9.B Web Services: Receiving orders or bookings online (2)	Services	22.59
National Total	13 Madrid, Comunidad de	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	47.36
National Total	13 Madrid, Comunidad de	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	54.47
National Total	13 Madrid, Comunidad de	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	23.65
National Total	13 Madrid, Comunidad de	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	49.44
National Total	13 Madrid, Comunidad de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	11.21
National Total	13 Madrid, Comunidad de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	11.88
National Total	13 Madrid, Comunidad de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.08
National Total	13 Madrid, Comunidad de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	12.69
National Total	13 Madrid, Comunidad de	D.9.E Web Services: Online order tracking (2)	Total Enterprises	12.90
National Total	13 Madrid, Comunidad de	D.9.E Web Services: Online order tracking (2)	Industry	10.98
National Total	13 Madrid, Comunidad de	D.9.E Web Services: Online order tracking (2)	Construction	0.68
National Total	13 Madrid, Comunidad de	D.9.E Web Services: Online order tracking (2)	Services	15.02
National Total	13 Madrid, Comunidad de	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	9.79
National Total	13 Madrid, Comunidad de	D.9.F Web Services: Website customization for regular users (2)	Industry	8.26
National Total	13 Madrid, Comunidad de	D.9.F Web Services: Website customization for regular users (2)	Construction	4.36
National Total	13 Madrid, Comunidad de	D.9.F Web Services: Website customization for regular users (2)	Services	10.86
National Total	13 Madrid, Comunidad de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	56.91
National Total	13 Madrid, Comunidad de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	56.75
National Total	13 Madrid, Comunidad de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	32.69
National Total	13 Madrid, Comunidad de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	60.44
National Total	13 Madrid, Comunidad de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	85.46
National Total	13 Madrid, Comunidad de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	79.05
National Total	13 Madrid, Comunidad de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	75.94
National Total	13 Madrid, Comunidad de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	88.05
National Total	13 Madrid, Comunidad de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	33.01
National Total	13 Madrid, Comunidad de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	25.80
National Total	13 Madrid, Comunidad de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	23.21
National Total	13 Madrid, Comunidad de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	35.79
National Total	13 Madrid, Comunidad de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	33.37
National Total	13 Madrid, Comunidad de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	25.29
National Total	13 Madrid, Comunidad de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	19.58
National Total	13 Madrid, Comunidad de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	36.88
National Total	13 Madrid, Comunidad de	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	8.63
National Total	13 Madrid, Comunidad de	D.10 % of enterprises with a chat service for customer contact (1)	Industry	5.19
National Total	13 Madrid, Comunidad de	D.10 % of enterprises with a chat service for customer contact (1)	Construction	0.20
National Total	13 Madrid, Comunidad de	D.10 % of enterprises with a chat service for customer contact (1)	Services	10.97
National Total	13 Madrid, Comunidad de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	8.13
National Total	13 Madrid, Comunidad de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	5.09
National Total	13 Madrid, Comunidad de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	0.20
National Total	13 Madrid, Comunidad de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	10.29
National Total	13 Madrid, Comunidad de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	2.92
National Total	13 Madrid, Comunidad de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	1.22
National Total	13 Madrid, Comunidad de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.15
National Total	13 Madrid, Comunidad de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	3.81
National Total	14 Murcia, Región de	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	69.97
National Total	14 Murcia, Región de	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	87.15
National Total	14 Murcia, Región de	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	55.87
National Total	14 Murcia, Región de	D.8 % of enterprises with Internet connection and website/web page (1)	Services	64.82
National Total	14 Murcia, Región de	D.9.A Web Services: Company Presentation (2)	Total Enterprises	87.57
National Total	14 Murcia, Región de	D.9.A Web Services: Company Presentation (2)	Industry	96.23
National Total	14 Murcia, Región de	D.9.A Web Services: Company Presentation (2)	Construction	63.32
National Total	14 Murcia, Región de	D.9.A Web Services: Company Presentation (2)	Services	86.90
National Total	14 Murcia, Región de	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	15.97
National Total	14 Murcia, Región de	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	11.94
National Total	14 Murcia, Región de	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	3.96
National Total	14 Murcia, Región de	D.9.B Web Services: Receiving orders or bookings online (2)	Services	21.27
National Total	14 Murcia, Región de	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	52.83
National Total	14 Murcia, Región de	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	57.97
National Total	14 Murcia, Región de	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	28.74
National Total	14 Murcia, Región de	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	54.53
National Total	14 Murcia, Región de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	6.49
National Total	14 Murcia, Región de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	6.02
National Total	14 Murcia, Región de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.52
National Total	14 Murcia, Región de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	8.10
National Total	14 Murcia, Región de	D.9.E Web Services: Online order tracking (2)	Total Enterprises	7.87
National Total	14 Murcia, Región de	D.9.E Web Services: Online order tracking (2)	Industry	5.24
National Total	14 Murcia, Región de	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	14 Murcia, Región de	D.9.E Web Services: Online order tracking (2)	Services	11.35
National Total	14 Murcia, Región de	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	6.78
National Total	14 Murcia, Región de	D.9.F Web Services: Website customization for regular users (2)	Industry	3.44
National Total	14 Murcia, Región de	D.9.F Web Services: Website customization for regular users (2)	Construction	3.96
National Total	14 Murcia, Región de	D.9.F Web Services: Website customization for regular users (2)	Services	9.65
National Total	14 Murcia, Región de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	46.46
National Total	14 Murcia, Región de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	48.61
National Total	14 Murcia, Región de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	35.79
National Total	14 Murcia, Región de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	47.29
National Total	14 Murcia, Región de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	76.73
National Total	14 Murcia, Región de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	81.15
National Total	14 Murcia, Región de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	59.05
National Total	14 Murcia, Región de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	77.53
National Total	14 Murcia, Región de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	20.88
National Total	14 Murcia, Región de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	16.56
National Total	14 Murcia, Región de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	31.26
National Total	14 Murcia, Región de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	21.57
National Total	14 Murcia, Región de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	27.43
National Total	14 Murcia, Región de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	21.47
National Total	14 Murcia, Región de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	26.77
National Total	14 Murcia, Región de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	31.62
National Total	14 Murcia, Región de	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	9.29
National Total	14 Murcia, Región de	D.10 % of enterprises with a chat service for customer contact (1)	Industry	9.64
National Total	14 Murcia, Región de	D.10 % of enterprises with a chat service for customer contact (1)	Construction	2.10
National Total	14 Murcia, Región de	D.10 % of enterprises with a chat service for customer contact (1)	Services	10.90
National Total	14 Murcia, Región de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	8.92
National Total	14 Murcia, Región de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	9.64
National Total	14 Murcia, Región de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	2.10
National Total	14 Murcia, Región de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	10.26
National Total	14 Murcia, Región de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	0.90
National Total	14 Murcia, Región de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0.00
National Total	14 Murcia, Región de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.29
National Total	14 Murcia, Región de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1.50
National Total	15 Navarra, Comunidad Foral de	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	82.20
National Total	15 Navarra, Comunidad Foral de	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	82.07
National Total	15 Navarra, Comunidad Foral de	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	74.66
National Total	15 Navarra, Comunidad Foral de	D.8 % of enterprises with Internet connection and website/web page (1)	Services	84.35
National Total	15 Navarra, Comunidad Foral de	D.9.A Web Services: Company Presentation (2)	Total Enterprises	93.11
National Total	15 Navarra, Comunidad Foral de	D.9.A Web Services: Company Presentation (2)	Industry	94.39
National Total	15 Navarra, Comunidad Foral de	D.9.A Web Services: Company Presentation (2)	Construction	81.79
National Total	15 Navarra, Comunidad Foral de	D.9.A Web Services: Company Presentation (2)	Services	94.76
National Total	15 Navarra, Comunidad Foral de	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	22.11
National Total	15 Navarra, Comunidad Foral de	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	11.56
National Total	15 Navarra, Comunidad Foral de	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	8.45
National Total	15 Navarra, Comunidad Foral de	D.9.B Web Services: Receiving orders or bookings online (2)	Services	34.08
National Total	15 Navarra, Comunidad Foral de	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	48.28
National Total	15 Navarra, Comunidad Foral de	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	47.30
National Total	15 Navarra, Comunidad Foral de	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	13.70
National Total	15 Navarra, Comunidad Foral de	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	57.37
National Total	15 Navarra, Comunidad Foral de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	9.20
National Total	15 Navarra, Comunidad Foral de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	2.38
National Total	15 Navarra, Comunidad Foral de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	8.45
National Total	15 Navarra, Comunidad Foral de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	15.01
National Total	15 Navarra, Comunidad Foral de	D.9.E Web Services: Online order tracking (2)	Total Enterprises	11.89
National Total	15 Navarra, Comunidad Foral de	D.9.E Web Services: Online order tracking (2)	Industry	6.74
National Total	15 Navarra, Comunidad Foral de	D.9.E Web Services: Online order tracking (2)	Construction	8.45
National Total	15 Navarra, Comunidad Foral de	D.9.E Web Services: Online order tracking (2)	Services	16.95
National Total	15 Navarra, Comunidad Foral de	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	9.57
National Total	15 Navarra, Comunidad Foral de	D.9.F Web Services: Website customization for regular users (2)	Industry	5.40
National Total	15 Navarra, Comunidad Foral de	D.9.F Web Services: Website customization for regular users (2)	Construction	16.90
National Total	15 Navarra, Comunidad Foral de	D.9.F Web Services: Website customization for regular users (2)	Services	11.25
National Total	15 Navarra, Comunidad Foral de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	41.20
National Total	15 Navarra, Comunidad Foral de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	35.72
National Total	15 Navarra, Comunidad Foral de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	32.23
National Total	15 Navarra, Comunidad Foral de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	47.87
National Total	15 Navarra, Comunidad Foral de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	81.24
National Total	15 Navarra, Comunidad Foral de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	78.38
National Total	15 Navarra, Comunidad Foral de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	67.95
National Total	15 Navarra, Comunidad Foral de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	86.78
National Total	15 Navarra, Comunidad Foral de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	18.78
National Total	15 Navarra, Comunidad Foral de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	16.18
National Total	15 Navarra, Comunidad Foral de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	15.11
National Total	15 Navarra, Comunidad Foral de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	21.80
National Total	15 Navarra, Comunidad Foral de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	30.40
National Total	15 Navarra, Comunidad Foral de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	25.44
National Total	15 Navarra, Comunidad Foral de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	29.18
National Total	15 Navarra, Comunidad Foral de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	34.77
National Total	15 Navarra, Comunidad Foral de	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	9.57
National Total	15 Navarra, Comunidad Foral de	D.10 % of enterprises with a chat service for customer contact (1)	Industry	4.31
National Total	15 Navarra, Comunidad Foral de	D.10 % of enterprises with a chat service for customer contact (1)	Construction	6.31
National Total	15 Navarra, Comunidad Foral de	D.10 % of enterprises with a chat service for customer contact (1)	Services	14.90
National Total	15 Navarra, Comunidad Foral de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	9.56
National Total	15 Navarra, Comunidad Foral de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	4.31
National Total	15 Navarra, Comunidad Foral de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	6.31
National Total	15 Navarra, Comunidad Foral de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	14.89
National Total	15 Navarra, Comunidad Foral de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1.82
National Total	15 Navarra, Comunidad Foral de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0.12
National Total	15 Navarra, Comunidad Foral de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	6.31
National Total	15 Navarra, Comunidad Foral de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	2.04
National Total	16 País Vasco	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	81.00
National Total	16 País Vasco	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	83.56
National Total	16 País Vasco	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	65.61
National Total	16 País Vasco	D.8 % of enterprises with Internet connection and website/web page (1)	Services	82.43
National Total	16 País Vasco	D.9.A Web Services: Company Presentation (2)	Total Enterprises	93.55
National Total	16 País Vasco	D.9.A Web Services: Company Presentation (2)	Industry	93.36
National Total	16 País Vasco	D.9.A Web Services: Company Presentation (2)	Construction	99.80
National Total	16 País Vasco	D.9.A Web Services: Company Presentation (2)	Services	92.57
National Total	16 País Vasco	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	14.95
National Total	16 País Vasco	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	9.52
National Total	16 País Vasco	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	1.15
National Total	16 País Vasco	D.9.B Web Services: Receiving orders or bookings online (2)	Services	21.99
National Total	16 País Vasco	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	44.06
National Total	16 País Vasco	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	41.13
National Total	16 País Vasco	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	12.96
National Total	16 País Vasco	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	52.17
National Total	16 País Vasco	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	5.04
National Total	16 País Vasco	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	1.84
National Total	16 País Vasco	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	2.89
National Total	16 País Vasco	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	8.10
National Total	16 País Vasco	D.9.E Web Services: Online order tracking (2)	Total Enterprises	8.69
National Total	16 País Vasco	D.9.E Web Services: Online order tracking (2)	Industry	3.53
National Total	16 País Vasco	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	16 País Vasco	D.9.E Web Services: Online order tracking (2)	Services	14.55
National Total	16 País Vasco	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	8.02
National Total	16 País Vasco	D.9.F Web Services: Website customization for regular users (2)	Industry	8.60
National Total	16 País Vasco	D.9.F Web Services: Website customization for regular users (2)	Construction	0.00
National Total	16 País Vasco	D.9.F Web Services: Website customization for regular users (2)	Services	9.00
National Total	16 País Vasco	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	41.43
National Total	16 País Vasco	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	29.86
National Total	16 País Vasco	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	28.38
National Total	16 País Vasco	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	53.41
National Total	16 País Vasco	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	75.16
National Total	16 País Vasco	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	70.93
National Total	16 País Vasco	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	71.79
National Total	16 País Vasco	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	79.28
National Total	16 País Vasco	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	21.50
National Total	16 País Vasco	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	20.69
National Total	16 País Vasco	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	14.23
National Total	16 País Vasco	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	23.50
National Total	16 País Vasco	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	27.64
National Total	16 País Vasco	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	23.93
National Total	16 País Vasco	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	28.49
National Total	16 País Vasco	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	30.56
National Total	16 País Vasco	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	5.53
National Total	16 País Vasco	D.10 % of enterprises with a chat service for customer contact (1)	Industry	5.63
National Total	16 País Vasco	D.10 % of enterprises with a chat service for customer contact (1)	Construction	3.11
National Total	16 País Vasco	D.10 % of enterprises with a chat service for customer contact (1)	Services	6.00
National Total	16 País Vasco	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	5.52
National Total	16 País Vasco	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	5.63
National Total	16 País Vasco	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	3.11
National Total	16 País Vasco	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	5.97
National Total	16 País Vasco	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1.15
National Total	16 País Vasco	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	1.91
National Total	16 País Vasco	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	16 País Vasco	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	0.79
National Total	17 Rioja, La	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	74.57
National Total	17 Rioja, La	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	83.41
National Total	17 Rioja, La	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	61.00
National Total	17 Rioja, La	D.8 % of enterprises with Internet connection and website/web page (1)	Services	67.86
National Total	17 Rioja, La	D.9.A Web Services: Company Presentation (2)	Total Enterprises	94.28
National Total	17 Rioja, La	D.9.A Web Services: Company Presentation (2)	Industry	94.72
National Total	17 Rioja, La	D.9.A Web Services: Company Presentation (2)	Construction	82.04
National Total	17 Rioja, La	D.9.A Web Services: Company Presentation (2)	Services	96.77
National Total	17 Rioja, La	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	19.89
National Total	17 Rioja, La	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	18.52
National Total	17 Rioja, La	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0.00
National Total	17 Rioja, La	D.9.B Web Services: Receiving orders or bookings online (2)	Services	26.99
National Total	17 Rioja, La	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	53.70
National Total	17 Rioja, La	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	64.25
National Total	17 Rioja, La	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	15.90
National Total	17 Rioja, La	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	47.85
National Total	17 Rioja, La	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	4.98
National Total	17 Rioja, La	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	5.68
National Total	17 Rioja, La	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.00
National Total	17 Rioja, La	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	5.22
National Total	17 Rioja, La	D.9.E Web Services: Online order tracking (2)	Total Enterprises	10.15
National Total	17 Rioja, La	D.9.E Web Services: Online order tracking (2)	Industry	10.21
National Total	17 Rioja, La	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	17 Rioja, La	D.9.E Web Services: Online order tracking (2)	Services	12.65
National Total	17 Rioja, La	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	5.51
National Total	17 Rioja, La	D.9.F Web Services: Website customization for regular users (2)	Industry	6.24
National Total	17 Rioja, La	D.9.F Web Services: Website customization for regular users (2)	Construction	0.00
National Total	17 Rioja, La	D.9.F Web Services: Website customization for regular users (2)	Services	5.85
National Total	17 Rioja, La	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	51.74
National Total	17 Rioja, La	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	54.29
National Total	17 Rioja, La	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	15.90
National Total	17 Rioja, La	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	57.15
National Total	17 Rioja, La	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	77.02
National Total	17 Rioja, La	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	76.54
National Total	17 Rioja, La	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	49.75
National Total	17 Rioja, La	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	84.69
National Total	17 Rioja, La	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	12.70
National Total	17 Rioja, La	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	12.41
National Total	17 Rioja, La	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	0.00
National Total	17 Rioja, La	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	16.37
National Total	17 Rioja, La	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	25.26
National Total	17 Rioja, La	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	24.86
National Total	17 Rioja, La	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	15.90
National Total	17 Rioja, La	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	28.23
National Total	17 Rioja, La	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	3.45
National Total	17 Rioja, La	D.10 % of enterprises with a chat service for customer contact (1)	Industry	2.02
National Total	17 Rioja, La	D.10 % of enterprises with a chat service for customer contact (1)	Construction	0.00
National Total	17 Rioja, La	D.10 % of enterprises with a chat service for customer contact (1)	Services	6.15
National Total	17 Rioja, La	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	3.23
National Total	17 Rioja, La	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	2.02
National Total	17 Rioja, La	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	0.00
National Total	17 Rioja, La	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	5.60
National Total	17 Rioja, La	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	0.97
National Total	17 Rioja, La	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0.77
National Total	17 Rioja, La	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	17 Rioja, La	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1.47
National Total	18 Ceuta	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	74.21
National Total	18 Ceuta	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	63.33
National Total	18 Ceuta	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	40.00
National Total	18 Ceuta	D.8 % of enterprises with Internet connection and website/web page (1)	Services	83.52
National Total	18 Ceuta	D.9.A Web Services: Company Presentation (2)	Total Enterprises	90.91
National Total	18 Ceuta	D.9.A Web Services: Company Presentation (2)	Industry	100.00
National Total	18 Ceuta	D.9.A Web Services: Company Presentation (2)	Construction	87.50
National Total	18 Ceuta	D.9.A Web Services: Company Presentation (2)	Services	90.13
National Total	18 Ceuta	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	13.90
National Total	18 Ceuta	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	0.00
National Total	18 Ceuta	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0.00
National Total	18 Ceuta	D.9.B Web Services: Receiving orders or bookings online (2)	Services	17.11
National Total	18 Ceuta	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	62.03
National Total	18 Ceuta	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	68.42
National Total	18 Ceuta	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	12.50
National Total	18 Ceuta	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	66.45
National Total	18 Ceuta	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	6.95
National Total	18 Ceuta	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	0.00
National Total	18 Ceuta	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	50.00
National Total	18 Ceuta	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	3.29
National Total	18 Ceuta	D.9.E Web Services: Online order tracking (2)	Total Enterprises	18.18
National Total	18 Ceuta	D.9.E Web Services: Online order tracking (2)	Industry	0.00
National Total	18 Ceuta	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	18 Ceuta	D.9.E Web Services: Online order tracking (2)	Services	22.37
National Total	18 Ceuta	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7.49
National Total	18 Ceuta	D.9.F Web Services: Website customization for regular users (2)	Industry	0.00
National Total	18 Ceuta	D.9.F Web Services: Website customization for regular users (2)	Construction	0.00
National Total	18 Ceuta	D.9.F Web Services: Website customization for regular users (2)	Services	9.21
National Total	18 Ceuta	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	58.82
National Total	18 Ceuta	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	0.00
National Total	18 Ceuta	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	50.00
National Total	18 Ceuta	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	67.11
National Total	18 Ceuta	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	85.56
National Total	18 Ceuta	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	89.47
National Total	18 Ceuta	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	87.50
National Total	18 Ceuta	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	84.87
National Total	18 Ceuta	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	36.90
National Total	18 Ceuta	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	10.53
National Total	18 Ceuta	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	12.50
National Total	18 Ceuta	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	42.76
National Total	18 Ceuta	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	55.08
National Total	18 Ceuta	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	21.05
National Total	18 Ceuta	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	50.00
National Total	18 Ceuta	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	59.87
National Total	18 Ceuta	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	6.75
National Total	18 Ceuta	D.10 % of enterprises with a chat service for customer contact (1)	Industry	0.00
National Total	18 Ceuta	D.10 % of enterprises with a chat service for customer contact (1)	Construction	0.00
National Total	18 Ceuta	D.10 % of enterprises with a chat service for customer contact (1)	Services	9.34
National Total	18 Ceuta	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	6.75
National Total	18 Ceuta	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	0.00
National Total	18 Ceuta	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	0.00
National Total	18 Ceuta	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	9.34
National Total	18 Ceuta	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	6.75
National Total	18 Ceuta	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0.00
National Total	18 Ceuta	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	18 Ceuta	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	9.34
National Total	19 Melilla	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	56.20
National Total	19 Melilla	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	82.34
National Total	19 Melilla	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	36.90
National Total	19 Melilla	D.8 % of enterprises with Internet connection and website/web page (1)	Services	57.68
National Total	19 Melilla	D.9.A Web Services: Company Presentation (2)	Total Enterprises	64.62
National Total	19 Melilla	D.9.A Web Services: Company Presentation (2)	Industry	95.49
National Total	19 Melilla	D.9.A Web Services: Company Presentation (2)	Construction	0.00
National Total	19 Melilla	D.9.A Web Services: Company Presentation (2)	Services	69.03
National Total	19 Melilla	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	13.72
National Total	19 Melilla	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	3.84
National Total	19 Melilla	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0.00
National Total	19 Melilla	D.9.B Web Services: Receiving orders or bookings online (2)	Services	17.06
National Total	19 Melilla	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	35.34
National Total	19 Melilla	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	61.40
National Total	19 Melilla	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	0.00
National Total	19 Melilla	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	36.41
National Total	19 Melilla	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	4.95
National Total	19 Melilla	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	1.13
National Total	19 Melilla	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0.00
National Total	19 Melilla	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	6.20
National Total	19 Melilla	D.9.E Web Services: Online order tracking (2)	Total Enterprises	9.95
National Total	19 Melilla	D.9.E Web Services: Online order tracking (2)	Industry	1.58
National Total	19 Melilla	D.9.E Web Services: Online order tracking (2)	Construction	0.00
National Total	19 Melilla	D.9.E Web Services: Online order tracking (2)	Services	12.55
National Total	19 Melilla	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	4.58
National Total	19 Melilla	D.9.F Web Services: Website customization for regular users (2)	Industry	1.13
National Total	19 Melilla	D.9.F Web Services: Website customization for regular users (2)	Construction	0.00
National Total	19 Melilla	D.9.F Web Services: Website customization for regular users (2)	Services	5.72
National Total	19 Melilla	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	29.27
National Total	19 Melilla	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	22.80
National Total	19 Melilla	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	0.00
National Total	19 Melilla	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	34.25
National Total	19 Melilla	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	50.41
National Total	19 Melilla	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	90.29
National Total	19 Melilla	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	0.00
National Total	19 Melilla	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	51.54
National Total	19 Melilla	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	14.14
National Total	19 Melilla	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	37.70
National Total	19 Melilla	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	0.00
National Total	19 Melilla	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	12.66
National Total	19 Melilla	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	22.41
National Total	19 Melilla	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	48.08
National Total	19 Melilla	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	0.00
National Total	19 Melilla	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	21.75
National Total	19 Melilla	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	11.00
National Total	19 Melilla	D.10 % of enterprises with a chat service for customer contact (1)	Industry	0.93
National Total	19 Melilla	D.10 % of enterprises with a chat service for customer contact (1)	Construction	36.90
National Total	19 Melilla	D.10 % of enterprises with a chat service for customer contact (1)	Services	6.44
National Total	19 Melilla	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	10.97
National Total	19 Melilla	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	0.93
National Total	19 Melilla	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	36.90
National Total	19 Melilla	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	6.40
National Total	19 Melilla	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1.24
National Total	19 Melilla	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0.19
National Total	19 Melilla	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0.00
National Total	19 Melilla	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1.62