Population class	Autonomous City and Community	Reasons for not purchasing	Total
Total Persons  (16 to 74 years old)	National Total	Total	35.236.585
Total Persons  (16 to 74 years old)	National Total	Prefers to buy in person in a shop	32,1
Total Persons  (16 to 74 years old)	National Total	Difficulty placing orders	10,4
Total Persons  (16 to 74 years old)	National Total	Concern about shipping costs	10
Total Persons  (16 to 74 years old)	National Total	Concerns about receipt or delivery times	10,2
Total Persons  (16 to 74 years old)	National Total	Privacy concerns or payment security	18
Total Persons  (16 to 74 years old)	National Total	Lack of confidence in product returns, claims and compensation	17,1
Total Persons  (16 to 74 years old)	National Total	No need to buy in the last three months	4,1
Total Persons  (16 to 74 years old)	National Total	Other reasons	12,4
Total Persons  (16 to 74 years old)	Andalucía	Total	6.367.970
Total Persons  (16 to 74 years old)	Andalucía	Prefers to buy in person in a shop	31
Total Persons  (16 to 74 years old)	Andalucía	Difficulty placing orders	11,7
Total Persons  (16 to 74 years old)	Andalucía	Concern about shipping costs	9,8
Total Persons  (16 to 74 years old)	Andalucía	Concerns about receipt or delivery times	9,7
Total Persons  (16 to 74 years old)	Andalucía	Privacy concerns or payment security	18,1
Total Persons  (16 to 74 years old)	Andalucía	Lack of confidence in product returns, claims and compensation	17,3
Total Persons  (16 to 74 years old)	Andalucía	No need to buy in the last three months	5,2
Total Persons  (16 to 74 years old)	Andalucía	Other reasons	13,2
Total Persons  (16 to 74 years old)	Aragón	Total	958.307
Total Persons  (16 to 74 years old)	Aragón	Prefers to buy in person in a shop	34,2
Total Persons  (16 to 74 years old)	Aragón	Difficulty placing orders	11,4
Total Persons  (16 to 74 years old)	Aragón	Concern about shipping costs	10,4
Total Persons  (16 to 74 years old)	Aragón	Concerns about receipt or delivery times	9,8
Total Persons  (16 to 74 years old)	Aragón	Privacy concerns or payment security	17,4
Total Persons  (16 to 74 years old)	Aragón	Lack of confidence in product returns, claims and compensation	15,9
Total Persons  (16 to 74 years old)	Aragón	No need to buy in the last three months	5,4
Total Persons  (16 to 74 years old)	Aragón	Other reasons	11,3
Total Persons  (16 to 74 years old)	Asturias, Principado de	Total	756.307
Total Persons  (16 to 74 years old)	Asturias, Principado de	Prefers to buy in person in a shop	33,9
Total Persons  (16 to 74 years old)	Asturias, Principado de	Difficulty placing orders	10,5
Total Persons  (16 to 74 years old)	Asturias, Principado de	Concern about shipping costs	9,7
Total Persons  (16 to 74 years old)	Asturias, Principado de	Concerns about receipt or delivery times	8,3
Total Persons  (16 to 74 years old)	Asturias, Principado de	Privacy concerns or payment security	19,1
Total Persons  (16 to 74 years old)	Asturias, Principado de	Lack of confidence in product returns, claims and compensation	16,8
Total Persons  (16 to 74 years old)	Asturias, Principado de	No need to buy in the last three months	3,7
Total Persons  (16 to 74 years old)	Asturias, Principado de	Other reasons	10,4
Total Persons  (16 to 74 years old)	Balears, Illes	Total	933.756
Total Persons  (16 to 74 years old)	Balears, Illes	Prefers to buy in person in a shop	32
Total Persons  (16 to 74 years old)	Balears, Illes	Difficulty placing orders	9,4
Total Persons  (16 to 74 years old)	Balears, Illes	Concern about shipping costs	9,8
Total Persons  (16 to 74 years old)	Balears, Illes	Concerns about receipt or delivery times	8,5
Total Persons  (16 to 74 years old)	Balears, Illes	Privacy concerns or payment security	15,5
Total Persons  (16 to 74 years old)	Balears, Illes	Lack of confidence in product returns, claims and compensation	16,6
Total Persons  (16 to 74 years old)	Balears, Illes	No need to buy in the last three months	5,5
Total Persons  (16 to 74 years old)	Balears, Illes	Other reasons	12,5
Total Persons  (16 to 74 years old)	Canarias	Total	1.761.669
Total Persons  (16 to 74 years old)	Canarias	Prefers to buy in person in a shop	45,4
Total Persons  (16 to 74 years old)	Canarias	Difficulty placing orders	12,4
Total Persons  (16 to 74 years old)	Canarias	Concern about shipping costs	18,9
Total Persons  (16 to 74 years old)	Canarias	Concerns about receipt or delivery times	21,6
Total Persons  (16 to 74 years old)	Canarias	Privacy concerns or payment security	25,7
Total Persons  (16 to 74 years old)	Canarias	Lack of confidence in product returns, claims and compensation	28,2
Total Persons  (16 to 74 years old)	Canarias	No need to buy in the last three months	6,6
Total Persons  (16 to 74 years old)	Canarias	Other reasons	20,2
Total Persons  (16 to 74 years old)	Cantabria	Total	438.109
Total Persons  (16 to 74 years old)	Cantabria	Prefers to buy in person in a shop	32,4
Total Persons  (16 to 74 years old)	Cantabria	Difficulty placing orders	8,6
Total Persons  (16 to 74 years old)	Cantabria	Concern about shipping costs	5,9
Total Persons  (16 to 74 years old)	Cantabria	Concerns about receipt or delivery times	9,6
Total Persons  (16 to 74 years old)	Cantabria	Privacy concerns or payment security	15,4
Total Persons  (16 to 74 years old)	Cantabria	Lack of confidence in product returns, claims and compensation	14,3
Total Persons  (16 to 74 years old)	Cantabria	No need to buy in the last three months	2,3
Total Persons  (16 to 74 years old)	Cantabria	Other reasons	9,9
Total Persons  (16 to 74 years old)	Castilla y León	Total	1.733.373
Total Persons  (16 to 74 years old)	Castilla y León	Prefers to buy in person in a shop	32,1
Total Persons  (16 to 74 years old)	Castilla y León	Difficulty placing orders	11,9
Total Persons  (16 to 74 years old)	Castilla y León	Concern about shipping costs	10,9
Total Persons  (16 to 74 years old)	Castilla y León	Concerns about receipt or delivery times	8,8
Total Persons  (16 to 74 years old)	Castilla y León	Privacy concerns or payment security	18,3
Total Persons  (16 to 74 years old)	Castilla y León	Lack of confidence in product returns, claims and compensation	17,6
Total Persons  (16 to 74 years old)	Castilla y León	No need to buy in the last three months	2,9
Total Persons  (16 to 74 years old)	Castilla y León	Other reasons	12,3
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Total	1.515.409
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Prefers to buy in person in a shop	32
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Difficulty placing orders	9,6
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Concern about shipping costs	9,6
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Concerns about receipt or delivery times	9,8
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Privacy concerns or payment security	16,3
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Lack of confidence in product returns, claims and compensation	16,9
Total Persons  (16 to 74 years old)	Castilla-La Mancha	No need to buy in the last three months	3,4
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Other reasons	11,8
Total Persons  (16 to 74 years old)	Cataluña	Total	5.664.787
Total Persons  (16 to 74 years old)	Cataluña	Prefers to buy in person in a shop	30,7
Total Persons  (16 to 74 years old)	Cataluña	Difficulty placing orders	7,2
Total Persons  (16 to 74 years old)	Cataluña	Concern about shipping costs	8,3
Total Persons  (16 to 74 years old)	Cataluña	Concerns about receipt or delivery times	9,1
Total Persons  (16 to 74 years old)	Cataluña	Privacy concerns or payment security	15,1
Total Persons  (16 to 74 years old)	Cataluña	Lack of confidence in product returns, claims and compensation	14,2
Total Persons  (16 to 74 years old)	Cataluña	No need to buy in the last three months	3
Total Persons  (16 to 74 years old)	Cataluña	Other reasons	12,7
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Total	3.772.180
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Prefers to buy in person in a shop	32,6
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Difficulty placing orders	12,5
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Concern about shipping costs	9,9
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Concerns about receipt or delivery times	9,5
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Privacy concerns or payment security	19,9
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Lack of confidence in product returns, claims and compensation	18,2
Total Persons  (16 to 74 years old)	Comunitat Valenciana	No need to buy in the last three months	4,1
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Other reasons	11,4
Total Persons  (16 to 74 years old)	Extremadura	Total	784.284
Total Persons  (16 to 74 years old)	Extremadura	Prefers to buy in person in a shop	32,5
Total Persons  (16 to 74 years old)	Extremadura	Difficulty placing orders	13,1
Total Persons  (16 to 74 years old)	Extremadura	Concern about shipping costs	7,7
Total Persons  (16 to 74 years old)	Extremadura	Concerns about receipt or delivery times	9,1
Total Persons  (16 to 74 years old)	Extremadura	Privacy concerns or payment security	16,1
Total Persons  (16 to 74 years old)	Extremadura	Lack of confidence in product returns, claims and compensation	13,9
Total Persons  (16 to 74 years old)	Extremadura	No need to buy in the last three months	5,2
Total Persons  (16 to 74 years old)	Extremadura	Other reasons	11,8
Total Persons  (16 to 74 years old)	Galicia	Total	1.978.271
Total Persons  (16 to 74 years old)	Galicia	Prefers to buy in person in a shop	32,3
Total Persons  (16 to 74 years old)	Galicia	Difficulty placing orders	12,1
Total Persons  (16 to 74 years old)	Galicia	Concern about shipping costs	12,3
Total Persons  (16 to 74 years old)	Galicia	Concerns about receipt or delivery times	11,2
Total Persons  (16 to 74 years old)	Galicia	Privacy concerns or payment security	20,5
Total Persons  (16 to 74 years old)	Galicia	Lack of confidence in product returns, claims and compensation	20,3
Total Persons  (16 to 74 years old)	Galicia	No need to buy in the last three months	4,3
Total Persons  (16 to 74 years old)	Galicia	Other reasons	12,5
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Total	5.021.326
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Prefers to buy in person in a shop	28,6
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Difficulty placing orders	9,3
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Concern about shipping costs	9,2
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Concerns about receipt or delivery times	9,7
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Privacy concerns or payment security	18
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Lack of confidence in product returns, claims and compensation	15
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	No need to buy in the last three months	3,5
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Other reasons	10,3
Total Persons  (16 to 74 years old)	Murcia, Región de	Total	1.125.484
Total Persons  (16 to 74 years old)	Murcia, Región de	Prefers to buy in person in a shop	34,3
Total Persons  (16 to 74 years old)	Murcia, Región de	Difficulty placing orders	11,6
Total Persons  (16 to 74 years old)	Murcia, Región de	Concern about shipping costs	12
Total Persons  (16 to 74 years old)	Murcia, Región de	Concerns about receipt or delivery times	12,3
Total Persons  (16 to 74 years old)	Murcia, Región de	Privacy concerns or payment security	20,5
Total Persons  (16 to 74 years old)	Murcia, Región de	Lack of confidence in product returns, claims and compensation	19,9
Total Persons  (16 to 74 years old)	Murcia, Región de	No need to buy in the last three months	3,4
Total Persons  (16 to 74 years old)	Murcia, Región de	Other reasons	11,9
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Total	480.526
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Prefers to buy in person in a shop	30,8
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Difficulty placing orders	10
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Concern about shipping costs	7,4
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Concerns about receipt or delivery times	8,4
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Privacy concerns or payment security	15,9
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Lack of confidence in product returns, claims and compensation	15,7
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	No need to buy in the last three months	3
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Other reasons	10,6
Total Persons  (16 to 74 years old)	País Vasco	Total	1.593.729
Total Persons  (16 to 74 years old)	País Vasco	Prefers to buy in person in a shop	32,1
Total Persons  (16 to 74 years old)	País Vasco	Difficulty placing orders	8,8
Total Persons  (16 to 74 years old)	País Vasco	Concern about shipping costs	8,1
Total Persons  (16 to 74 years old)	País Vasco	Concerns about receipt or delivery times	9
Total Persons  (16 to 74 years old)	País Vasco	Privacy concerns or payment security	15,2
Total Persons  (16 to 74 years old)	País Vasco	Lack of confidence in product returns, claims and compensation	15,4
Total Persons  (16 to 74 years old)	País Vasco	No need to buy in the last three months	2,7
Total Persons  (16 to 74 years old)	País Vasco	Other reasons	11
Total Persons  (16 to 74 years old)	Rioja, La	Total	231.821
Total Persons  (16 to 74 years old)	Rioja, La	Prefers to buy in person in a shop	34,5
Total Persons  (16 to 74 years old)	Rioja, La	Difficulty placing orders	9,5
Total Persons  (16 to 74 years old)	Rioja, La	Concern about shipping costs	11,2
Total Persons  (16 to 74 years old)	Rioja, La	Concerns about receipt or delivery times	9,9
Total Persons  (16 to 74 years old)	Rioja, La	Privacy concerns or payment security	20
Total Persons  (16 to 74 years old)	Rioja, La	Lack of confidence in product returns, claims and compensation	17,8
Total Persons  (16 to 74 years old)	Rioja, La	No need to buy in the last three months	4,4
Total Persons  (16 to 74 years old)	Rioja, La	Other reasons	15,5
Total Persons  (16 to 74 years old)	Ceuta	Total	58.829
Total Persons  (16 to 74 years old)	Ceuta	Prefers to buy in person in a shop	45,4
Total Persons  (16 to 74 years old)	Ceuta	Difficulty placing orders	11,5
Total Persons  (16 to 74 years old)	Ceuta	Concern about shipping costs	6,6
Total Persons  (16 to 74 years old)	Ceuta	Concerns about receipt or delivery times	22,7
Total Persons  (16 to 74 years old)	Ceuta	Privacy concerns or payment security	21
Total Persons  (16 to 74 years old)	Ceuta	Lack of confidence in product returns, claims and compensation	27,3
Total Persons  (16 to 74 years old)	Ceuta	No need to buy in the last three months	3
Total Persons  (16 to 74 years old)	Ceuta	Other reasons	15,5
Total Persons  (16 to 74 years old)	Melilla	Total	60.448
Total Persons  (16 to 74 years old)	Melilla	Prefers to buy in person in a shop	36
Total Persons  (16 to 74 years old)	Melilla	Difficulty placing orders	9,3
Total Persons  (16 to 74 years old)	Melilla	Concern about shipping costs	13
Total Persons  (16 to 74 years old)	Melilla	Concerns about receipt or delivery times	13,2
Total Persons  (16 to 74 years old)	Melilla	Privacy concerns or payment security	16
Total Persons  (16 to 74 years old)	Melilla	Lack of confidence in product returns, claims and compensation	18,3
Total Persons  (16 to 74 years old)	Melilla	No need to buy in the last three months	15,5
Total Persons  (16 to 74 years old)	Melilla	Other reasons	26,3
Internet users in the last 3 months	National Total	Total	33.086.280
Internet users in the last 3 months	National Total	Prefers to buy in person in a shop	34,2
Internet users in the last 3 months	National Total	Difficulty placing orders	11,1
Internet users in the last 3 months	National Total	Concern about shipping costs	10,7
Internet users in the last 3 months	National Total	Concerns about receipt or delivery times	10,9
Internet users in the last 3 months	National Total	Privacy concerns or payment security	19,2
Internet users in the last 3 months	National Total	Lack of confidence in product returns, claims and compensation	18,2
Internet users in the last 3 months	National Total	No need to buy in the last three months	4,3
Internet users in the last 3 months	National Total	Other reasons	13,2
Internet users in the last 3 months	Andalucía	Total	5.911.740
Internet users in the last 3 months	Andalucía	Prefers to buy in person in a shop	33,4
Internet users in the last 3 months	Andalucía	Difficulty placing orders	12,6
Internet users in the last 3 months	Andalucía	Concern about shipping costs	10,5
Internet users in the last 3 months	Andalucía	Concerns about receipt or delivery times	10,4
Internet users in the last 3 months	Andalucía	Privacy concerns or payment security	19,5
Internet users in the last 3 months	Andalucía	Lack of confidence in product returns, claims and compensation	18,7
Internet users in the last 3 months	Andalucía	No need to buy in the last three months	5,7
Internet users in the last 3 months	Andalucía	Other reasons	14,2
Internet users in the last 3 months	Aragón	Total	908.561
Internet users in the last 3 months	Aragón	Prefers to buy in person in a shop	36
Internet users in the last 3 months	Aragón	Difficulty placing orders	12
Internet users in the last 3 months	Aragón	Concern about shipping costs	10,9
Internet users in the last 3 months	Aragón	Concerns about receipt or delivery times	10,3
Internet users in the last 3 months	Aragón	Privacy concerns or payment security	18,4
Internet users in the last 3 months	Aragón	Lack of confidence in product returns, claims and compensation	16,8
Internet users in the last 3 months	Aragón	No need to buy in the last three months	5,7
Internet users in the last 3 months	Aragón	Other reasons	12
Internet users in the last 3 months	Asturias, Principado de	Total	700.125
Internet users in the last 3 months	Asturias, Principado de	Prefers to buy in person in a shop	36,7
Internet users in the last 3 months	Asturias, Principado de	Difficulty placing orders	11,3
Internet users in the last 3 months	Asturias, Principado de	Concern about shipping costs	10,5
Internet users in the last 3 months	Asturias, Principado de	Concerns about receipt or delivery times	9
Internet users in the last 3 months	Asturias, Principado de	Privacy concerns or payment security	20,7
Internet users in the last 3 months	Asturias, Principado de	Lack of confidence in product returns, claims and compensation	18,1
Internet users in the last 3 months	Asturias, Principado de	No need to buy in the last three months	3,9
Internet users in the last 3 months	Asturias, Principado de	Other reasons	11,2
Internet users in the last 3 months	Balears, Illes	Total	887.948
Internet users in the last 3 months	Balears, Illes	Prefers to buy in person in a shop	33,7
Internet users in the last 3 months	Balears, Illes	Difficulty placing orders	9,8
Internet users in the last 3 months	Balears, Illes	Concern about shipping costs	10,3
Internet users in the last 3 months	Balears, Illes	Concerns about receipt or delivery times	9
Internet users in the last 3 months	Balears, Illes	Privacy concerns or payment security	16,3
Internet users in the last 3 months	Balears, Illes	Lack of confidence in product returns, claims and compensation	17,5
Internet users in the last 3 months	Balears, Illes	No need to buy in the last three months	5,8
Internet users in the last 3 months	Balears, Illes	Other reasons	13,2
Internet users in the last 3 months	Canarias	Total	1.644.080
Internet users in the last 3 months	Canarias	Prefers to buy in person in a shop	48,7
Internet users in the last 3 months	Canarias	Difficulty placing orders	13,3
Internet users in the last 3 months	Canarias	Concern about shipping costs	20,2
Internet users in the last 3 months	Canarias	Concerns about receipt or delivery times	23,2
Internet users in the last 3 months	Canarias	Privacy concerns or payment security	27,6
Internet users in the last 3 months	Canarias	Lack of confidence in product returns, claims and compensation	30,2
Internet users in the last 3 months	Canarias	No need to buy in the last three months	7
Internet users in the last 3 months	Canarias	Other reasons	21,7
Internet users in the last 3 months	Cantabria	Total	405.096
Internet users in the last 3 months	Cantabria	Prefers to buy in person in a shop	35
Internet users in the last 3 months	Cantabria	Difficulty placing orders	9,3
Internet users in the last 3 months	Cantabria	Concern about shipping costs	6,4
Internet users in the last 3 months	Cantabria	Concerns about receipt or delivery times	10,4
Internet users in the last 3 months	Cantabria	Privacy concerns or payment security	16,6
Internet users in the last 3 months	Cantabria	Lack of confidence in product returns, claims and compensation	15,4
Internet users in the last 3 months	Cantabria	No need to buy in the last three months	2,5
Internet users in the last 3 months	Cantabria	Other reasons	10,7
Internet users in the last 3 months	Castilla y León	Total	1.607.471
Internet users in the last 3 months	Castilla y León	Prefers to buy in person in a shop	34,7
Internet users in the last 3 months	Castilla y León	Difficulty placing orders	12,8
Internet users in the last 3 months	Castilla y León	Concern about shipping costs	11,7
Internet users in the last 3 months	Castilla y León	Concerns about receipt or delivery times	9,5
Internet users in the last 3 months	Castilla y León	Privacy concerns or payment security	19,7
Internet users in the last 3 months	Castilla y León	Lack of confidence in product returns, claims and compensation	18,9
Internet users in the last 3 months	Castilla y León	No need to buy in the last three months	3,2
Internet users in the last 3 months	Castilla y León	Other reasons	13,3
Internet users in the last 3 months	Castilla-La Mancha	Total	1.395.239
Internet users in the last 3 months	Castilla-La Mancha	Prefers to buy in person in a shop	34,8
Internet users in the last 3 months	Castilla-La Mancha	Difficulty placing orders	10,4
Internet users in the last 3 months	Castilla-La Mancha	Concern about shipping costs	10,4
Internet users in the last 3 months	Castilla-La Mancha	Concerns about receipt or delivery times	10,6
Internet users in the last 3 months	Castilla-La Mancha	Privacy concerns or payment security	17,7
Internet users in the last 3 months	Castilla-La Mancha	Lack of confidence in product returns, claims and compensation	18,3
Internet users in the last 3 months	Castilla-La Mancha	No need to buy in the last three months	3,7
Internet users in the last 3 months	Castilla-La Mancha	Other reasons	12,8
Internet users in the last 3 months	Cataluña	Total	5.407.463
Internet users in the last 3 months	Cataluña	Prefers to buy in person in a shop	32,2
Internet users in the last 3 months	Cataluña	Difficulty placing orders	7,5
Internet users in the last 3 months	Cataluña	Concern about shipping costs	8,7
Internet users in the last 3 months	Cataluña	Concerns about receipt or delivery times	9,5
Internet users in the last 3 months	Cataluña	Privacy concerns or payment security	15,8
Internet users in the last 3 months	Cataluña	Lack of confidence in product returns, claims and compensation	14,9
Internet users in the last 3 months	Cataluña	No need to buy in the last three months	3,1
Internet users in the last 3 months	Cataluña	Other reasons	13,3
Internet users in the last 3 months	Comunitat Valenciana	Total	3.576.327
Internet users in the last 3 months	Comunitat Valenciana	Prefers to buy in person in a shop	34,3
Internet users in the last 3 months	Comunitat Valenciana	Difficulty placing orders	13,2
Internet users in the last 3 months	Comunitat Valenciana	Concern about shipping costs	10,4
Internet users in the last 3 months	Comunitat Valenciana	Concerns about receipt or delivery times	10
Internet users in the last 3 months	Comunitat Valenciana	Privacy concerns or payment security	21
Internet users in the last 3 months	Comunitat Valenciana	Lack of confidence in product returns, claims and compensation	19,2
Internet users in the last 3 months	Comunitat Valenciana	No need to buy in the last three months	4,3
Internet users in the last 3 months	Comunitat Valenciana	Other reasons	12
Internet users in the last 3 months	Extremadura	Total	712.541
Internet users in the last 3 months	Extremadura	Prefers to buy in person in a shop	35,7
Internet users in the last 3 months	Extremadura	Difficulty placing orders	14,4
Internet users in the last 3 months	Extremadura	Concern about shipping costs	8,5
Internet users in the last 3 months	Extremadura	Concerns about receipt or delivery times	10
Internet users in the last 3 months	Extremadura	Privacy concerns or payment security	17,8
Internet users in the last 3 months	Extremadura	Lack of confidence in product returns, claims and compensation	15,3
Internet users in the last 3 months	Extremadura	No need to buy in the last three months	5,8
Internet users in the last 3 months	Extremadura	Other reasons	13
Internet users in the last 3 months	Galicia	Total	1.783.720
Internet users in the last 3 months	Galicia	Prefers to buy in person in a shop	35,8
Internet users in the last 3 months	Galicia	Difficulty placing orders	13,4
Internet users in the last 3 months	Galicia	Concern about shipping costs	13,6
Internet users in the last 3 months	Galicia	Concerns about receipt or delivery times	12,4
Internet users in the last 3 months	Galicia	Privacy concerns or payment security	22,7
Internet users in the last 3 months	Galicia	Lack of confidence in product returns, claims and compensation	22,5
Internet users in the last 3 months	Galicia	No need to buy in the last three months	4,7
Internet users in the last 3 months	Galicia	Other reasons	13,9
Internet users in the last 3 months	Madrid, Comunidad de	Total	4.812.972
Internet users in the last 3 months	Madrid, Comunidad de	Prefers to buy in person in a shop	29,8
Internet users in the last 3 months	Madrid, Comunidad de	Difficulty placing orders	9,7
Internet users in the last 3 months	Madrid, Comunidad de	Concern about shipping costs	9,6
Internet users in the last 3 months	Madrid, Comunidad de	Concerns about receipt or delivery times	10,2
Internet users in the last 3 months	Madrid, Comunidad de	Privacy concerns or payment security	18,7
Internet users in the last 3 months	Madrid, Comunidad de	Lack of confidence in product returns, claims and compensation	15,7
Internet users in the last 3 months	Madrid, Comunidad de	No need to buy in the last three months	3,7
Internet users in the last 3 months	Madrid, Comunidad de	Other reasons	10,8
Internet users in the last 3 months	Murcia, Región de	Total	1.067.045
Internet users in the last 3 months	Murcia, Región de	Prefers to buy in person in a shop	36,2
Internet users in the last 3 months	Murcia, Región de	Difficulty placing orders	12,2
Internet users in the last 3 months	Murcia, Región de	Concern about shipping costs	12,7
Internet users in the last 3 months	Murcia, Región de	Concerns about receipt or delivery times	13
Internet users in the last 3 months	Murcia, Región de	Privacy concerns or payment security	21,6
Internet users in the last 3 months	Murcia, Región de	Lack of confidence in product returns, claims and compensation	21
Internet users in the last 3 months	Murcia, Región de	No need to buy in the last three months	3,6
Internet users in the last 3 months	Murcia, Región de	Other reasons	12,6
Internet users in the last 3 months	Navarra, Comunidad Foral de	Total	449.947
Internet users in the last 3 months	Navarra, Comunidad Foral de	Prefers to buy in person in a shop	32,9
Internet users in the last 3 months	Navarra, Comunidad Foral de	Difficulty placing orders	10,7
Internet users in the last 3 months	Navarra, Comunidad Foral de	Concern about shipping costs	7,9
Internet users in the last 3 months	Navarra, Comunidad Foral de	Concerns about receipt or delivery times	9
Internet users in the last 3 months	Navarra, Comunidad Foral de	Privacy concerns or payment security	17
Internet users in the last 3 months	Navarra, Comunidad Foral de	Lack of confidence in product returns, claims and compensation	16,8
Internet users in the last 3 months	Navarra, Comunidad Foral de	No need to buy in the last three months	3,2
Internet users in the last 3 months	Navarra, Comunidad Foral de	Other reasons	11,3
Internet users in the last 3 months	País Vasco	Total	1.487.472
Internet users in the last 3 months	País Vasco	Prefers to buy in person in a shop	34,4
Internet users in the last 3 months	País Vasco	Difficulty placing orders	9,5
Internet users in the last 3 months	País Vasco	Concern about shipping costs	8,7
Internet users in the last 3 months	País Vasco	Concerns about receipt or delivery times	9,7
Internet users in the last 3 months	País Vasco	Privacy concerns or payment security	16,3
Internet users in the last 3 months	País Vasco	Lack of confidence in product returns, claims and compensation	16,5
Internet users in the last 3 months	País Vasco	No need to buy in the last three months	2,9
Internet users in the last 3 months	País Vasco	Other reasons	11,7
Internet users in the last 3 months	Rioja, La	Total	214.370
Internet users in the last 3 months	Rioja, La	Prefers to buy in person in a shop	37,3
Internet users in the last 3 months	Rioja, La	Difficulty placing orders	10,3
Internet users in the last 3 months	Rioja, La	Concern about shipping costs	12,1
Internet users in the last 3 months	Rioja, La	Concerns about receipt or delivery times	10,7
Internet users in the last 3 months	Rioja, La	Privacy concerns or payment security	21,6
Internet users in the last 3 months	Rioja, La	Lack of confidence in product returns, claims and compensation	19,3
Internet users in the last 3 months	Rioja, La	No need to buy in the last three months	4,8
Internet users in the last 3 months	Rioja, La	Other reasons	16,7
Internet users in the last 3 months	Ceuta	Total	55.286
Internet users in the last 3 months	Ceuta	Prefers to buy in person in a shop	48,3
Internet users in the last 3 months	Ceuta	Difficulty placing orders	12,3
Internet users in the last 3 months	Ceuta	Concern about shipping costs	7,1
Internet users in the last 3 months	Ceuta	Concerns about receipt or delivery times	24,2
Internet users in the last 3 months	Ceuta	Privacy concerns or payment security	22,4
Internet users in the last 3 months	Ceuta	Lack of confidence in product returns, claims and compensation	29,1
Internet users in the last 3 months	Ceuta	No need to buy in the last three months	3,2
Internet users in the last 3 months	Ceuta	Other reasons	16,4
Internet users in the last 3 months	Melilla	Total	58.877
Internet users in the last 3 months	Melilla	Prefers to buy in person in a shop	36,9
Internet users in the last 3 months	Melilla	Difficulty placing orders	9,5
Internet users in the last 3 months	Melilla	Concern about shipping costs	13,4
Internet users in the last 3 months	Melilla	Concerns about receipt or delivery times	13,6
Internet users in the last 3 months	Melilla	Privacy concerns or payment security	16,4
Internet users in the last 3 months	Melilla	Lack of confidence in product returns, claims and compensation	18,7
Internet users in the last 3 months	Melilla	No need to buy in the last three months	15,9
Internet users in the last 3 months	Melilla	Other reasons	27
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	National Total	Total	13.628.756
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	National Total	Prefers to buy in person in a shop	83
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	National Total	Difficulty placing orders	27
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	National Total	Concern about shipping costs	25,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	National Total	Concerns about receipt or delivery times	26,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	National Total	Privacy concerns or payment security	46,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	National Total	Lack of confidence in product returns, claims and compensation	44,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	National Total	No need to buy in the last three months	10,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	National Total	Other reasons	32
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Andalucía	Total	2.528.197
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Andalucía	Prefers to buy in person in a shop	78,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Andalucía	Difficulty placing orders	29,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Andalucía	Concern about shipping costs	24,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Andalucía	Concerns about receipt or delivery times	24,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Andalucía	Privacy concerns or payment security	45,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Andalucía	Lack of confidence in product returns, claims and compensation	43,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Andalucía	No need to buy in the last three months	13,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Andalucía	Other reasons	33,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Aragón	Total	373.473
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Aragón	Prefers to buy in person in a shop	87,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Aragón	Difficulty placing orders	29,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Aragón	Concern about shipping costs	26,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Aragón	Concerns about receipt or delivery times	25
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Aragón	Privacy concerns or payment security	44,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Aragón	Lack of confidence in product returns, claims and compensation	40,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Aragón	No need to buy in the last three months	13,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Aragón	Other reasons	29,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Asturias, Principado de	Total	293.558
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Asturias, Principado de	Prefers to buy in person in a shop	87,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Asturias, Principado de	Difficulty placing orders	27
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Asturias, Principado de	Concern about shipping costs	25
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Asturias, Principado de	Concerns about receipt or delivery times	21,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Asturias, Principado de	Privacy concerns or payment security	49,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Asturias, Principado de	Lack of confidence in product returns, claims and compensation	43,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Asturias, Principado de	No need to buy in the last three months	9,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Asturias, Principado de	Other reasons	26,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Balears, Illes	Total	370.544
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Balears, Illes	Prefers to buy in person in a shop	80,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Balears, Illes	Difficulty placing orders	23,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Balears, Illes	Concern about shipping costs	24,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Balears, Illes	Concerns about receipt or delivery times	21,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Balears, Illes	Privacy concerns or payment security	39,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Balears, Illes	Lack of confidence in product returns, claims and compensation	41,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Balears, Illes	No need to buy in the last three months	14
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Balears, Illes	Other reasons	31,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Canarias	Total	1.001.295
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Canarias	Prefers to buy in person in a shop	79,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Canarias	Difficulty placing orders	21,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Canarias	Concern about shipping costs	33,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Canarias	Concerns about receipt or delivery times	38,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Canarias	Privacy concerns or payment security	45,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Canarias	Lack of confidence in product returns, claims and compensation	49,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Canarias	No need to buy in the last three months	11,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Canarias	Other reasons	35,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cantabria	Total	159.676
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cantabria	Prefers to buy in person in a shop	88,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cantabria	Difficulty placing orders	23,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cantabria	Concern about shipping costs	16,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cantabria	Concerns about receipt or delivery times	26,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cantabria	Privacy concerns or payment security	42,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cantabria	Lack of confidence in product returns, claims and compensation	39,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cantabria	No need to buy in the last three months	6,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cantabria	Other reasons	27,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla y León	Total	670.477
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla y León	Prefers to buy in person in a shop	83,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla y León	Difficulty placing orders	30,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla y León	Concern about shipping costs	28,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla y León	Concerns about receipt or delivery times	22,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla y León	Privacy concerns or payment security	47,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla y León	Lack of confidence in product returns, claims and compensation	45,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla y León	No need to buy in the last three months	7,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla y León	Other reasons	31,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla-La Mancha	Total	589.649
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla-La Mancha	Prefers to buy in person in a shop	82,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla-La Mancha	Difficulty placing orders	24,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla-La Mancha	Concern about shipping costs	24,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla-La Mancha	Concerns about receipt or delivery times	25,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla-La Mancha	Privacy concerns or payment security	42
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla-La Mancha	Lack of confidence in product returns, claims and compensation	43,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla-La Mancha	No need to buy in the last three months	8,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Castilla-La Mancha	Other reasons	30,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cataluña	Total	2.026.542
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cataluña	Prefers to buy in person in a shop	85,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cataluña	Difficulty placing orders	20,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cataluña	Concern about shipping costs	23,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cataluña	Concerns about receipt or delivery times	25,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cataluña	Privacy concerns or payment security	42,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cataluña	Lack of confidence in product returns, claims and compensation	39,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cataluña	No need to buy in the last three months	8,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Cataluña	Other reasons	35,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Comunitat Valenciana	Total	1.473.149
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Comunitat Valenciana	Prefers to buy in person in a shop	83,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Comunitat Valenciana	Difficulty placing orders	32,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Comunitat Valenciana	Concern about shipping costs	25,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Comunitat Valenciana	Concerns about receipt or delivery times	24,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Comunitat Valenciana	Privacy concerns or payment security	50,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Comunitat Valenciana	Lack of confidence in product returns, claims and compensation	46,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Comunitat Valenciana	No need to buy in the last three months	10,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Comunitat Valenciana	Other reasons	29,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Extremadura	Total	306.443
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Extremadura	Prefers to buy in person in a shop	83,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Extremadura	Difficulty placing orders	33,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Extremadura	Concern about shipping costs	19,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Extremadura	Concerns about receipt or delivery times	23,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Extremadura	Privacy concerns or payment security	41,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Extremadura	Lack of confidence in product returns, claims and compensation	35,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Extremadura	No need to buy in the last three months	13,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Extremadura	Other reasons	30,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Galicia	Total	744.713
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Galicia	Prefers to buy in person in a shop	85,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Galicia	Difficulty placing orders	32,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Galicia	Concern about shipping costs	32,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Galicia	Concerns about receipt or delivery times	29,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Galicia	Privacy concerns or payment security	54,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Galicia	Lack of confidence in product returns, claims and compensation	53,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Galicia	No need to buy in the last three months	11,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Galicia	Other reasons	33,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Madrid, Comunidad de	Total	1.717.962
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Madrid, Comunidad de	Prefers to buy in person in a shop	83,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Madrid, Comunidad de	Difficulty placing orders	27,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Madrid, Comunidad de	Concern about shipping costs	26,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Madrid, Comunidad de	Concerns about receipt or delivery times	28,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Madrid, Comunidad de	Privacy concerns or payment security	52,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Madrid, Comunidad de	Lack of confidence in product returns, claims and compensation	43,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Madrid, Comunidad de	No need to buy in the last three months	10,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Madrid, Comunidad de	Other reasons	30,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Murcia, Región de	Total	468.808
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Murcia, Región de	Prefers to buy in person in a shop	82,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Murcia, Región de	Difficulty placing orders	27,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Murcia, Región de	Concern about shipping costs	28,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Murcia, Región de	Concerns about receipt or delivery times	29,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Murcia, Región de	Privacy concerns or payment security	49,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Murcia, Región de	Lack of confidence in product returns, claims and compensation	47,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Murcia, Región de	No need to buy in the last three months	8,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Murcia, Región de	Other reasons	28,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Navarra, Comunidad Foral de	Total	175.930
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Navarra, Comunidad Foral de	Prefers to buy in person in a shop	84,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Navarra, Comunidad Foral de	Difficulty placing orders	27,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Navarra, Comunidad Foral de	Concern about shipping costs	20,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Navarra, Comunidad Foral de	Concerns about receipt or delivery times	22,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Navarra, Comunidad Foral de	Privacy concerns or payment security	43,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Navarra, Comunidad Foral de	Lack of confidence in product returns, claims and compensation	42,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Navarra, Comunidad Foral de	No need to buy in the last three months	8,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Navarra, Comunidad Foral de	Other reasons	28,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	País Vasco	Total	580.187
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	País Vasco	Prefers to buy in person in a shop	88,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	País Vasco	Difficulty placing orders	24,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	País Vasco	Concern about shipping costs	22,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	País Vasco	Concerns about receipt or delivery times	24,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	País Vasco	Privacy concerns or payment security	41,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	País Vasco	Lack of confidence in product returns, claims and compensation	42,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	País Vasco	No need to buy in the last three months	7,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	País Vasco	Other reasons	30,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Rioja, La	Total	94.976
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Rioja, La	Prefers to buy in person in a shop	84,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Rioja, La	Difficulty placing orders	23,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Rioja, La	Concern about shipping costs	27,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Rioja, La	Concerns about receipt or delivery times	24,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Rioja, La	Privacy concerns or payment security	48,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Rioja, La	Lack of confidence in product returns, claims and compensation	43,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Rioja, La	No need to buy in the last three months	10,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Rioja, La	Other reasons	37,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Ceuta	Total	27.876
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Ceuta	Prefers to buy in person in a shop	95,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Ceuta	Difficulty placing orders	24,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Ceuta	Concern about shipping costs	14
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Ceuta	Concerns about receipt or delivery times	48
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Ceuta	Privacy concerns or payment security	44,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Ceuta	Lack of confidence in product returns, claims and compensation	57,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Ceuta	No need to buy in the last three months	6,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Ceuta	Other reasons	32,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Melilla	Total	25.299
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Melilla	Prefers to buy in person in a shop	85,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Melilla	Difficulty placing orders	22,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Melilla	Concern about shipping costs	31,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Melilla	Concerns about receipt or delivery times	31,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Melilla	Privacy concerns or payment security	38,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Melilla	Lack of confidence in product returns, claims and compensation	43,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Melilla	No need to buy in the last three months	36,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months	Melilla	Other reasons	62,7