Population class	Demographic characteristics	Type of action	Total
Total Persons  (16 to 74 years old)	Total Persons	Total	35.236.585
Total Persons  (16 to 74 years old)	Total Persons	Some type of contact or interaction	68,7
Total Persons  (16 to 74 years old)	Total Persons	Obtain information from Public Administrations webpages	56,1
Total Persons  (16 to 74 years old)	Total Persons	Download official forms	45,9
Total Persons  (16 to 74 years old)	Total Persons	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	54,6
Total Persons  (16 to 74 years old)	Total Persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,5
Total Persons  (16 to 74 years old)	Sex: Male	Total	17.468.412
Total Persons  (16 to 74 years old)	Sex: Male	Some type of contact or interaction	70,5
Total Persons  (16 to 74 years old)	Sex: Male	Obtain information from Public Administrations webpages	58,5
Total Persons  (16 to 74 years old)	Sex: Male	Download official forms	47,7
Total Persons  (16 to 74 years old)	Sex: Male	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	56,1
Total Persons  (16 to 74 years old)	Sex: Male	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,1
Total Persons  (16 to 74 years old)	Sex: Female	Total	17.768.173
Total Persons  (16 to 74 years old)	Sex: Female	Some type of contact or interaction	66,9
Total Persons  (16 to 74 years old)	Sex: Female	Obtain information from Public Administrations webpages	53,8
Total Persons  (16 to 74 years old)	Sex: Female	Download official forms	44,2
Total Persons  (16 to 74 years old)	Sex: Female	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	53,1
Total Persons  (16 to 74 years old)	Sex: Female	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Total	4.331.716
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Some type of contact or interaction	66,3
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Obtain information from Public Administrations webpages	53,6
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Download official forms	46,8
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	44,9
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,3
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Total	5.192.337
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Some type of contact or interaction	84,7
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Obtain information from Public Administrations webpages	67,5
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Download official forms	59,2
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	70,1
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,4
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Total	6.907.104
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Some type of contact or interaction	80,9
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Obtain information from Public Administrations webpages	69,1
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Download official forms	56,4
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	67,4
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,9
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Total	7.625.149
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Some type of contact or interaction	73,6
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Obtain information from Public Administrations webpages	60,9
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Download official forms	48,1
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	60,3
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,7
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Total	6.480.006
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Some type of contact or interaction	61,3
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Obtain information from Public Administrations webpages	49,8
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Download official forms	39
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	48,4
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,4
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Total	4.700.273
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Some type of contact or interaction	37,5
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Obtain information from Public Administrations webpages	27,5
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Download official forms	21,1
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	26,6
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,2
Total Persons  (16 to 74 years old)	Habitat: More than 100,000 inhabitants and provincial capitals	Total	14.481.761
Total Persons  (16 to 74 years old)	Habitat: More than 100,000 inhabitants and provincial capitals	Some type of contact or interaction	73,1
Total Persons  (16 to 74 years old)	Habitat: More than 100,000 inhabitants and provincial capitals	Obtain information from Public Administrations webpages	61,4
Total Persons  (16 to 74 years old)	Habitat: More than 100,000 inhabitants and provincial capitals	Download official forms	50,2
Total Persons  (16 to 74 years old)	Habitat: More than 100,000 inhabitants and provincial capitals	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	59,2
Total Persons  (16 to 74 years old)	Habitat: More than 100,000 inhabitants and provincial capitals	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,9
Total Persons  (16 to 74 years old)	Habitat: 50,000 to 100,000 inhabitants	Total	4.379.087
Total Persons  (16 to 74 years old)	Habitat: 50,000 to 100,000 inhabitants	Some type of contact or interaction	67,8
Total Persons  (16 to 74 years old)	Habitat: 50,000 to 100,000 inhabitants	Obtain information from Public Administrations webpages	54,7
Total Persons  (16 to 74 years old)	Habitat: 50,000 to 100,000 inhabitants	Download official forms	44,9
Total Persons  (16 to 74 years old)	Habitat: 50,000 to 100,000 inhabitants	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	53,8
Total Persons  (16 to 74 years old)	Habitat: 50,000 to 100,000 inhabitants	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,2
Total Persons  (16 to 74 years old)	Habitat: 20,000 to 50,000 inhabitants	Total	5.417.358
Total Persons  (16 to 74 years old)	Habitat: 20,000 to 50,000 inhabitants	Some type of contact or interaction	67,5
Total Persons  (16 to 74 years old)	Habitat: 20,000 to 50,000 inhabitants	Obtain information from Public Administrations webpages	54,7
Total Persons  (16 to 74 years old)	Habitat: 20,000 to 50,000 inhabitants	Download official forms	44,8
Total Persons  (16 to 74 years old)	Habitat: 20,000 to 50,000 inhabitants	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	52,7
Total Persons  (16 to 74 years old)	Habitat: 20,000 to 50,000 inhabitants	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,8
Total Persons  (16 to 74 years old)	Habitat: 10,000 to 20,000 inhabitants	Total	4.003.086
Total Persons  (16 to 74 years old)	Habitat: 10,000 to 20,000 inhabitants	Some type of contact or interaction	66,3
Total Persons  (16 to 74 years old)	Habitat: 10,000 to 20,000 inhabitants	Obtain information from Public Administrations webpages	52,8
Total Persons  (16 to 74 years old)	Habitat: 10,000 to 20,000 inhabitants	Download official forms	42,8
Total Persons  (16 to 74 years old)	Habitat: 10,000 to 20,000 inhabitants	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	50
Total Persons  (16 to 74 years old)	Habitat: 10,000 to 20,000 inhabitants	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,4
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Total	6.955.293
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Some type of contact or interaction	62,5
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Obtain information from Public Administrations webpages	49
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Download official forms	40,4
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	49,4
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,5
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Total	3.468.922
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Some type of contact or interaction	62,5
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Obtain information from Public Administrations webpages	51,4
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Download official forms	41,4
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	50,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,5
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Total	9.613.247
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Some type of contact or interaction	59
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Obtain information from Public Administrations webpages	47,4
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Download official forms	37,3
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	45,9
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,3
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Total	9.904.907
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Some type of contact or interaction	71,3
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Obtain information from Public Administrations webpages	57,7
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Download official forms	46,2
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	56,8
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,2
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Total	9.229.966
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Some type of contact or interaction	77,1
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Obtain information from Public Administrations webpages	64,3
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Download official forms	54,9
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	62,4
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,4
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Total	3.019.542
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Some type of contact or interaction	72,3
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Obtain information from Public Administrations webpages	58,7
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Download official forms	50,3
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	55,5
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,5
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Total	3.468.922
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Some type of contact or interaction	62,5
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Obtain information from Public Administrations webpages	51,4
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Download official forms	41,4
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	50,6
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,5
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Total	4.214.430
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Some type of contact or interaction	69
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Obtain information from Public Administrations webpages	57,3
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Download official forms	45,8
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	52,4
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,9
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Total	6.215.000
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Some type of contact or interaction	57,4
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Obtain information from Public Administrations webpages	45,8
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Download official forms	36,9
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	45,4
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,7
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Total	17.452.780
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Some type of contact or interaction	75,9
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Obtain information from Public Administrations webpages	62,3
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Download official forms	52,6
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	61,8
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,4
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Total	3.885.452
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Some type of contact or interaction	59,6
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Obtain information from Public Administrations webpages	47,6
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Download official forms	34,6
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	42,9
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	12,2
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Total	17.068.949
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Some type of contact or interaction	67,3
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Obtain information from Public Administrations webpages	54,3
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Download official forms	43,6
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	54,2
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,4
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Total	3.445.067
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Some type of contact or interaction	80,5
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Obtain information from Public Administrations webpages	64,9
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Download official forms	56,4
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	69,3
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,1
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Total	14.722.569
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Some type of contact or interaction	67,6
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Obtain information from Public Administrations webpages	56,1
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Download official forms	46,2
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	51,6
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,1
Total Persons  (16 to 74 years old)	Nationality: Spanish	Total	30.868.247
Total Persons  (16 to 74 years old)	Nationality: Spanish	Some type of contact or interaction	68,9
Total Persons  (16 to 74 years old)	Nationality: Spanish	Obtain information from Public Administrations webpages	56,8
Total Persons  (16 to 74 years old)	Nationality: Spanish	Download official forms	46,1
Total Persons  (16 to 74 years old)	Nationality: Spanish	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	55,4
Total Persons  (16 to 74 years old)	Nationality: Spanish	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,9
Total Persons  (16 to 74 years old)	Nationality: Foreign	Total	4.368.338
Total Persons  (16 to 74 years old)	Nationality: Foreign	Some type of contact or interaction	67,7
Total Persons  (16 to 74 years old)	Nationality: Foreign	Obtain information from Public Administrations webpages	51,3
Total Persons  (16 to 74 years old)	Nationality: Foreign	Download official forms	44,6
Total Persons  (16 to 74 years old)	Nationality: Foreign	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	48,4
Total Persons  (16 to 74 years old)	Nationality: Foreign	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	14,1
Internet users in the last 12 months	Total Persons	Total	33.295.444
Internet users in the last 12 months	Total Persons	Some type of contact or interaction	72,7
Internet users in the last 12 months	Total Persons	Obtain information from Public Administrations webpages	59,4
Internet users in the last 12 months	Total Persons	Download official forms	48,6
Internet users in the last 12 months	Total Persons	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	57,7
Internet users in the last 12 months	Total Persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,1
Internet users in the last 12 months	Sex: Male	Total	16.509.841
Internet users in the last 12 months	Sex: Male	Some type of contact or interaction	74,6
Internet users in the last 12 months	Sex: Male	Obtain information from Public Administrations webpages	61,9
Internet users in the last 12 months	Sex: Male	Download official forms	50,5
Internet users in the last 12 months	Sex: Male	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	59,4
Internet users in the last 12 months	Sex: Male	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,6
Internet users in the last 12 months	Sex: Female	Total	16.785.603
Internet users in the last 12 months	Sex: Female	Some type of contact or interaction	70,8
Internet users in the last 12 months	Sex: Female	Obtain information from Public Administrations webpages	56,9
Internet users in the last 12 months	Sex: Female	Download official forms	46,8
Internet users in the last 12 months	Sex: Female	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	56,2
Internet users in the last 12 months	Sex: Female	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,6
Internet users in the last 12 months	Age: 16 to 24 years old	Total	4.318.146
Internet users in the last 12 months	Age: 16 to 24 years old	Some type of contact or interaction	66,5
Internet users in the last 12 months	Age: 16 to 24 years old	Obtain information from Public Administrations webpages	53,8
Internet users in the last 12 months	Age: 16 to 24 years old	Download official forms	46,9
Internet users in the last 12 months	Age: 16 to 24 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	45
Internet users in the last 12 months	Age: 16 to 24 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,4
Internet users in the last 12 months	Age: 25 to 34 years old	Total	5.157.244
Internet users in the last 12 months	Age: 25 to 34 years old	Some type of contact or interaction	85,3
Internet users in the last 12 months	Age: 25 to 34 years old	Obtain information from Public Administrations webpages	68
Internet users in the last 12 months	Age: 25 to 34 years old	Download official forms	59,6
Internet users in the last 12 months	Age: 25 to 34 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	70,6
Internet users in the last 12 months	Age: 25 to 34 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,5
Internet users in the last 12 months	Age: 35 to 44 years old	Total	6.824.316
Internet users in the last 12 months	Age: 35 to 44 years old	Some type of contact or interaction	81,9
Internet users in the last 12 months	Age: 35 to 44 years old	Obtain information from Public Administrations webpages	70
Internet users in the last 12 months	Age: 35 to 44 years old	Download official forms	57
Internet users in the last 12 months	Age: 35 to 44 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	68,2
Internet users in the last 12 months	Age: 35 to 44 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8
Internet users in the last 12 months	Age: 45 to 54 years old	Total	7.498.209
Internet users in the last 12 months	Age: 45 to 54 years old	Some type of contact or interaction	74,9
Internet users in the last 12 months	Age: 45 to 54 years old	Obtain information from Public Administrations webpages	61,9
Internet users in the last 12 months	Age: 45 to 54 years old	Download official forms	48,9
Internet users in the last 12 months	Age: 45 to 54 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	61,4
Internet users in the last 12 months	Age: 45 to 54 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,8
Internet users in the last 12 months	Age: 55 to 64 years old	Total	5.977.828
Internet users in the last 12 months	Age: 55 to 64 years old	Some type of contact or interaction	66,4
Internet users in the last 12 months	Age: 55 to 64 years old	Obtain information from Public Administrations webpages	54
Internet users in the last 12 months	Age: 55 to 64 years old	Download official forms	42,3
Internet users in the last 12 months	Age: 55 to 64 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	52,4
Internet users in the last 12 months	Age: 55 to 64 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,2
Internet users in the last 12 months	Age: 65 to 74 years old	Total	3.519.701
Internet users in the last 12 months	Age: 65 to 74 years old	Some type of contact or interaction	50,1
Internet users in the last 12 months	Age: 65 to 74 years old	Obtain information from Public Administrations webpages	36,8
Internet users in the last 12 months	Age: 65 to 74 years old	Download official forms	28,2
Internet users in the last 12 months	Age: 65 to 74 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	35,5
Internet users in the last 12 months	Age: 65 to 74 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15
Internet users in the last 12 months	Habitat: More than 100,000 inhabitants and provincial capitals	Total	13.843.978
Internet users in the last 12 months	Habitat: More than 100,000 inhabitants and provincial capitals	Some type of contact or interaction	76,5
Internet users in the last 12 months	Habitat: More than 100,000 inhabitants and provincial capitals	Obtain information from Public Administrations webpages	64,2
Internet users in the last 12 months	Habitat: More than 100,000 inhabitants and provincial capitals	Download official forms	52,5
Internet users in the last 12 months	Habitat: More than 100,000 inhabitants and provincial capitals	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	61,9
Internet users in the last 12 months	Habitat: More than 100,000 inhabitants and provincial capitals	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,4
Internet users in the last 12 months	Habitat: 50,000 to 100,000 inhabitants	Total	4.181.817
Internet users in the last 12 months	Habitat: 50,000 to 100,000 inhabitants	Some type of contact or interaction	71
Internet users in the last 12 months	Habitat: 50,000 to 100,000 inhabitants	Obtain information from Public Administrations webpages	57,3
Internet users in the last 12 months	Habitat: 50,000 to 100,000 inhabitants	Download official forms	47,1
Internet users in the last 12 months	Habitat: 50,000 to 100,000 inhabitants	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	56,4
Internet users in the last 12 months	Habitat: 50,000 to 100,000 inhabitants	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,6
Internet users in the last 12 months	Habitat: 20,000 to 50,000 inhabitants	Total	5.095.421
Internet users in the last 12 months	Habitat: 20,000 to 50,000 inhabitants	Some type of contact or interaction	71,8
Internet users in the last 12 months	Habitat: 20,000 to 50,000 inhabitants	Obtain information from Public Administrations webpages	58,2
Internet users in the last 12 months	Habitat: 20,000 to 50,000 inhabitants	Download official forms	47,6
Internet users in the last 12 months	Habitat: 20,000 to 50,000 inhabitants	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	56,1
Internet users in the last 12 months	Habitat: 20,000 to 50,000 inhabitants	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,5
Internet users in the last 12 months	Habitat: 10,000 to 20,000 inhabitants	Total	3.761.504
Internet users in the last 12 months	Habitat: 10,000 to 20,000 inhabitants	Some type of contact or interaction	70,5
Internet users in the last 12 months	Habitat: 10,000 to 20,000 inhabitants	Obtain information from Public Administrations webpages	56,2
Internet users in the last 12 months	Habitat: 10,000 to 20,000 inhabitants	Download official forms	45,6
Internet users in the last 12 months	Habitat: 10,000 to 20,000 inhabitants	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	53,3
Internet users in the last 12 months	Habitat: 10,000 to 20,000 inhabitants	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,1
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Total	6.412.723
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Some type of contact or interaction	67,8
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Obtain information from Public Administrations webpages	53,1
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Download official forms	43,8
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	53,6
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,4
Internet users in the last 12 months	Size of the household: Households with 1 member	Total	3.178.790
Internet users in the last 12 months	Size of the household: Households with 1 member	Some type of contact or interaction	68,2
Internet users in the last 12 months	Size of the household: Households with 1 member	Obtain information from Public Administrations webpages	56,1
Internet users in the last 12 months	Size of the household: Households with 1 member	Download official forms	45,2
Internet users in the last 12 months	Size of the household: Households with 1 member	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	55,2
Internet users in the last 12 months	Size of the household: Households with 1 member	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,4
Internet users in the last 12 months	Size of the household: Households with 2 members	Total	8.622.083
Internet users in the last 12 months	Size of the household: Households with 2 members	Some type of contact or interaction	65,8
Internet users in the last 12 months	Size of the household: Households with 2 members	Obtain information from Public Administrations webpages	52,9
Internet users in the last 12 months	Size of the household: Households with 2 members	Download official forms	41,5
Internet users in the last 12 months	Size of the household: Households with 2 members	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	51,2
Internet users in the last 12 months	Size of the household: Households with 2 members	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,5
Internet users in the last 12 months	Size of the household: Households with 3 members	Total	9.480.178
Internet users in the last 12 months	Size of the household: Households with 3 members	Some type of contact or interaction	74,5
Internet users in the last 12 months	Size of the household: Households with 3 members	Obtain information from Public Administrations webpages	60,3
Internet users in the last 12 months	Size of the household: Households with 3 members	Download official forms	48,3
Internet users in the last 12 months	Size of the household: Households with 3 members	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	59,3
Internet users in the last 12 months	Size of the household: Households with 3 members	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,6
Internet users in the last 12 months	Size of the household: Households with 4 members	Total	9.074.534
Internet users in the last 12 months	Size of the household: Households with 4 members	Some type of contact or interaction	78,4
Internet users in the last 12 months	Size of the household: Households with 4 members	Obtain information from Public Administrations webpages	65,4
Internet users in the last 12 months	Size of the household: Households with 4 members	Download official forms	55,9
Internet users in the last 12 months	Size of the household: Households with 4 members	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	63,5
Internet users in the last 12 months	Size of the household: Households with 4 members	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,6
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Total	2.939.859
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Some type of contact or interaction	74,2
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Obtain information from Public Administrations webpages	60,2
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Download official forms	51,6
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	57
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,8
Internet users in the last 12 months	Type of household: Single-person household	Total	3.178.790
Internet users in the last 12 months	Type of household: Single-person household	Some type of contact or interaction	68,2
Internet users in the last 12 months	Type of household: Single-person household	Obtain information from Public Administrations webpages	56,1
Internet users in the last 12 months	Type of household: Single-person household	Download official forms	45,2
Internet users in the last 12 months	Type of household: Single-person household	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	55,2
Internet users in the last 12 months	Type of household: Single-person household	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,4
Internet users in the last 12 months	Type of household: Single parent living with a child	Total	3.996.279
Internet users in the last 12 months	Type of household: Single parent living with a child	Some type of contact or interaction	72,8
Internet users in the last 12 months	Type of household: Single parent living with a child	Obtain information from Public Administrations webpages	60,5
Internet users in the last 12 months	Type of household: Single parent living with a child	Download official forms	48,3
Internet users in the last 12 months	Type of household: Single parent living with a child	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	55,2
Internet users in the last 12 months	Type of household: Single parent living with a child	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,5
Internet users in the last 12 months	Type of household: Couple living together without children	Total	5.486.284
Internet users in the last 12 months	Type of household: Couple living together without children	Some type of contact or interaction	65
Internet users in the last 12 months	Type of household: Couple living together without children	Obtain information from Public Administrations webpages	51,9
Internet users in the last 12 months	Type of household: Couple living together without children	Download official forms	41,8
Internet users in the last 12 months	Type of household: Couple living together without children	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	51,4
Internet users in the last 12 months	Type of household: Couple living together without children	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11
Internet users in the last 12 months	Type of household: Couple living together with children	Total	17.039.938
Internet users in the last 12 months	Type of household: Couple living together with children	Some type of contact or interaction	77,7
Internet users in the last 12 months	Type of household: Couple living together with children	Obtain information from Public Administrations webpages	63,8
Internet users in the last 12 months	Type of household: Couple living together with children	Download official forms	53,9
Internet users in the last 12 months	Type of household: Couple living together with children	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	63,2
Internet users in the last 12 months	Type of household: Couple living together with children	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,6
Internet users in the last 12 months	Type of household: Other type of household	Total	3.594.152
Internet users in the last 12 months	Type of household: Other type of household	Some type of contact or interaction	64,5
Internet users in the last 12 months	Type of household: Other type of household	Obtain information from Public Administrations webpages	51,5
Internet users in the last 12 months	Type of household: Other type of household	Download official forms	37,4
Internet users in the last 12 months	Type of household: Other type of household	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	46,3
Internet users in the last 12 months	Type of household: Other type of household	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13,2
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Total	15.866.201
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Some type of contact or interaction	72,4
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Obtain information from Public Administrations webpages	58,5
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Download official forms	46,9
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	58,3
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,1
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Total	3.403.917
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Some type of contact or interaction	81,5
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Obtain information from Public Administrations webpages	65,7
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Download official forms	57,1
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	70,1
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,2
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Total	14.025.326
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Some type of contact or interaction	71
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Obtain information from Public Administrations webpages	58,9
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Download official forms	48,5
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	54,1
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,6
Internet users in the last 12 months	Nationality: Spanish	Total	29.051.227
Internet users in the last 12 months	Nationality: Spanish	Some type of contact or interaction	73,2
Internet users in the last 12 months	Nationality: Spanish	Obtain information from Public Administrations webpages	60,3
Internet users in the last 12 months	Nationality: Spanish	Download official forms	49
Internet users in the last 12 months	Nationality: Spanish	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	58,9
Internet users in the last 12 months	Nationality: Spanish	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,5
Internet users in the last 12 months	Nationality: Foreign	Total	4.244.217
Internet users in the last 12 months	Nationality: Foreign	Some type of contact or interaction	69,7
Internet users in the last 12 months	Nationality: Foreign	Obtain information from Public Administrations webpages	52,8
Internet users in the last 12 months	Nationality: Foreign	Download official forms	45,9
Internet users in the last 12 months	Nationality: Foreign	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	49,8
Internet users in the last 12 months	Nationality: Foreign	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	14,6
Internet users in the last 3 months	Total Persons	Total	33.086.280
Internet users in the last 3 months	Total Persons	Some type of contact or interaction	73,1
Internet users in the last 3 months	Total Persons	Obtain information from Public Administrations webpages	59,7
Internet users in the last 3 months	Total Persons	Download official forms	48,9
Internet users in the last 3 months	Total Persons	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	58,1
Internet users in the last 3 months	Total Persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,9
Internet users in the last 3 months	Sex: Male	Total	16.404.245
Internet users in the last 3 months	Sex: Male	Some type of contact or interaction	75
Internet users in the last 3 months	Sex: Male	Obtain information from Public Administrations webpages	62,2
Internet users in the last 3 months	Sex: Male	Download official forms	50,8
Internet users in the last 3 months	Sex: Male	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	59,7
Internet users in the last 3 months	Sex: Male	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,4
Internet users in the last 3 months	Sex: Female	Total	16.682.035
Internet users in the last 3 months	Sex: Female	Some type of contact or interaction	71,2
Internet users in the last 3 months	Sex: Female	Obtain information from Public Administrations webpages	57,2
Internet users in the last 3 months	Sex: Female	Download official forms	47
Internet users in the last 3 months	Sex: Female	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	56,5
Internet users in the last 3 months	Sex: Female	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,3
Internet users in the last 3 months	Age: 16 to 24 years old	Total	4.316.849
Internet users in the last 3 months	Age: 16 to 24 years old	Some type of contact or interaction	66,5
Internet users in the last 3 months	Age: 16 to 24 years old	Obtain information from Public Administrations webpages	53,8
Internet users in the last 3 months	Age: 16 to 24 years old	Download official forms	46,9
Internet users in the last 3 months	Age: 16 to 24 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	45
Internet users in the last 3 months	Age: 16 to 24 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,4
Internet users in the last 3 months	Age: 25 to 34 years old	Total	5.157.244
Internet users in the last 3 months	Age: 25 to 34 years old	Some type of contact or interaction	85,3
Internet users in the last 3 months	Age: 25 to 34 years old	Obtain information from Public Administrations webpages	68
Internet users in the last 3 months	Age: 25 to 34 years old	Download official forms	59,6
Internet users in the last 3 months	Age: 25 to 34 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	70,6
Internet users in the last 3 months	Age: 25 to 34 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,5
Internet users in the last 3 months	Age: 35 to 44 years old	Total	6.793.761
Internet users in the last 3 months	Age: 35 to 44 years old	Some type of contact or interaction	82,2
Internet users in the last 3 months	Age: 35 to 44 years old	Obtain information from Public Administrations webpages	70,3
Internet users in the last 3 months	Age: 35 to 44 years old	Download official forms	57,3
Internet users in the last 3 months	Age: 35 to 44 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	68,5
Internet users in the last 3 months	Age: 35 to 44 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,8
Internet users in the last 3 months	Age: 45 to 54 years old	Total	7.475.843
Internet users in the last 3 months	Age: 45 to 54 years old	Some type of contact or interaction	75,1
Internet users in the last 3 months	Age: 45 to 54 years old	Obtain information from Public Administrations webpages	62,1
Internet users in the last 3 months	Age: 45 to 54 years old	Download official forms	49,1
Internet users in the last 3 months	Age: 45 to 54 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	61,5
Internet users in the last 3 months	Age: 45 to 54 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,7
Internet users in the last 3 months	Age: 55 to 64 years old	Total	5.899.316
Internet users in the last 3 months	Age: 55 to 64 years old	Some type of contact or interaction	67,1
Internet users in the last 3 months	Age: 55 to 64 years old	Obtain information from Public Administrations webpages	54,6
Internet users in the last 3 months	Age: 55 to 64 years old	Download official forms	42,8
Internet users in the last 3 months	Age: 55 to 64 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	53,1
Internet users in the last 3 months	Age: 55 to 64 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,7
Internet users in the last 3 months	Age: 65 to 74 years old	Total	3.443.268
Internet users in the last 3 months	Age: 65 to 74 years old	Some type of contact or interaction	50,5
Internet users in the last 3 months	Age: 65 to 74 years old	Obtain information from Public Administrations webpages	37,2
Internet users in the last 3 months	Age: 65 to 74 years old	Download official forms	28,6
Internet users in the last 3 months	Age: 65 to 74 years old	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	36,1
Internet users in the last 3 months	Age: 65 to 74 years old	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	14,6
Internet users in the last 3 months	Habitat: More than 100,000 inhabitants and provincial capitals	Total	13.777.961
Internet users in the last 3 months	Habitat: More than 100,000 inhabitants and provincial capitals	Some type of contact or interaction	76,7
Internet users in the last 3 months	Habitat: More than 100,000 inhabitants and provincial capitals	Obtain information from Public Administrations webpages	64,4
Internet users in the last 3 months	Habitat: More than 100,000 inhabitants and provincial capitals	Download official forms	52,7
Internet users in the last 3 months	Habitat: More than 100,000 inhabitants and provincial capitals	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	62,2
Internet users in the last 3 months	Habitat: More than 100,000 inhabitants and provincial capitals	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,2
Internet users in the last 3 months	Habitat: 50,000 to 100,000 inhabitants	Total	4.151.914
Internet users in the last 3 months	Habitat: 50,000 to 100,000 inhabitants	Some type of contact or interaction	71,5
Internet users in the last 3 months	Habitat: 50,000 to 100,000 inhabitants	Obtain information from Public Administrations webpages	57,7
Internet users in the last 3 months	Habitat: 50,000 to 100,000 inhabitants	Download official forms	47,4
Internet users in the last 3 months	Habitat: 50,000 to 100,000 inhabitants	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	56,7
Internet users in the last 3 months	Habitat: 50,000 to 100,000 inhabitants	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,4
Internet users in the last 3 months	Habitat: 20,000 to 50,000 inhabitants	Total	5.053.472
Internet users in the last 3 months	Habitat: 20,000 to 50,000 inhabitants	Some type of contact or interaction	72,3
Internet users in the last 3 months	Habitat: 20,000 to 50,000 inhabitants	Obtain information from Public Administrations webpages	58,6
Internet users in the last 3 months	Habitat: 20,000 to 50,000 inhabitants	Download official forms	48
Internet users in the last 3 months	Habitat: 20,000 to 50,000 inhabitants	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	56,5
Internet users in the last 3 months	Habitat: 20,000 to 50,000 inhabitants	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,2
Internet users in the last 3 months	Habitat: 10,000 to 20,000 inhabitants	Total	3.737.248
Internet users in the last 3 months	Habitat: 10,000 to 20,000 inhabitants	Some type of contact or interaction	70,8
Internet users in the last 3 months	Habitat: 10,000 to 20,000 inhabitants	Obtain information from Public Administrations webpages	56,4
Internet users in the last 3 months	Habitat: 10,000 to 20,000 inhabitants	Download official forms	45,8
Internet users in the last 3 months	Habitat: 10,000 to 20,000 inhabitants	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	53,6
Internet users in the last 3 months	Habitat: 10,000 to 20,000 inhabitants	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,8
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Total	6.365.686
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Some type of contact or interaction	68,1
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Obtain information from Public Administrations webpages	53,4
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Download official forms	44,1
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	53,9
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,1
Internet users in the last 3 months	Size of the household: Households with 1 member	Total	3.112.323
Internet users in the last 3 months	Size of the household: Households with 1 member	Some type of contact or interaction	69,4
Internet users in the last 3 months	Size of the household: Households with 1 member	Obtain information from Public Administrations webpages	57,2
Internet users in the last 3 months	Size of the household: Households with 1 member	Download official forms	46,1
Internet users in the last 3 months	Size of the household: Households with 1 member	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	56,3
Internet users in the last 3 months	Size of the household: Households with 1 member	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,2
Internet users in the last 3 months	Size of the household: Households with 2 members	Total	8.541.519
Internet users in the last 3 months	Size of the household: Households with 2 members	Some type of contact or interaction	66,2
Internet users in the last 3 months	Size of the household: Households with 2 members	Obtain information from Public Administrations webpages	53,2
Internet users in the last 3 months	Size of the household: Households with 2 members	Download official forms	41,9
Internet users in the last 3 months	Size of the household: Households with 2 members	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	51,6
Internet users in the last 3 months	Size of the household: Households with 2 members	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,3
Internet users in the last 3 months	Size of the household: Households with 3 members	Total	9.431.525
Internet users in the last 3 months	Size of the household: Households with 3 members	Some type of contact or interaction	74,8
Internet users in the last 3 months	Size of the household: Households with 3 members	Obtain information from Public Administrations webpages	60,5
Internet users in the last 3 months	Size of the household: Households with 3 members	Download official forms	48,5
Internet users in the last 3 months	Size of the household: Households with 3 members	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	59,6
Internet users in the last 3 months	Size of the household: Households with 3 members	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,6
Internet users in the last 3 months	Size of the household: Households with 4 members	Total	9.070.085
Internet users in the last 3 months	Size of the household: Households with 4 members	Some type of contact or interaction	78,5
Internet users in the last 3 months	Size of the household: Households with 4 members	Obtain information from Public Administrations webpages	65,4
Internet users in the last 3 months	Size of the household: Households with 4 members	Download official forms	55,9
Internet users in the last 3 months	Size of the household: Households with 4 members	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	63,5
Internet users in the last 3 months	Size of the household: Households with 4 members	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,5
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Total	2.930.829
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Some type of contact or interaction	74,4
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Obtain information from Public Administrations webpages	60,4
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Download official forms	51,8
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	57,2
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,8
Internet users in the last 3 months	Type of household: Single-person household	Total	3.112.323
Internet users in the last 3 months	Type of household: Single-person household	Some type of contact or interaction	69,4
Internet users in the last 3 months	Type of household: Single-person household	Obtain information from Public Administrations webpages	57,2
Internet users in the last 3 months	Type of household: Single-person household	Download official forms	46,1
Internet users in the last 3 months	Type of household: Single-person household	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	56,3
Internet users in the last 3 months	Type of household: Single-person household	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,2
Internet users in the last 3 months	Type of household: Single parent living with a child	Total	3.977.043
Internet users in the last 3 months	Type of household: Single parent living with a child	Some type of contact or interaction	73
Internet users in the last 3 months	Type of household: Single parent living with a child	Obtain information from Public Administrations webpages	60,6
Internet users in the last 3 months	Type of household: Single parent living with a child	Download official forms	48,5
Internet users in the last 3 months	Type of household: Single parent living with a child	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	55,5
Internet users in the last 3 months	Type of household: Single parent living with a child	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,5
Internet users in the last 3 months	Type of household: Couple living together without children	Total	5.433.853
Internet users in the last 3 months	Type of household: Couple living together without children	Some type of contact or interaction	65,3
Internet users in the last 3 months	Type of household: Couple living together without children	Obtain information from Public Administrations webpages	52,3
Internet users in the last 3 months	Type of household: Couple living together without children	Download official forms	42,1
Internet users in the last 3 months	Type of household: Couple living together without children	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	51,8
Internet users in the last 3 months	Type of household: Couple living together without children	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,8
Internet users in the last 3 months	Type of household: Couple living together with children	Total	16.992.529
Internet users in the last 3 months	Type of household: Couple living together with children	Some type of contact or interaction	77,9
Internet users in the last 3 months	Type of household: Couple living together with children	Obtain information from Public Administrations webpages	63,9
Internet users in the last 3 months	Type of household: Couple living together with children	Download official forms	54
Internet users in the last 3 months	Type of household: Couple living together with children	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	63,4
Internet users in the last 3 months	Type of household: Couple living together with children	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,6
Internet users in the last 3 months	Type of household: Other type of household	Total	3.570.531
Internet users in the last 3 months	Type of household: Other type of household	Some type of contact or interaction	64,9
Internet users in the last 3 months	Type of household: Other type of household	Obtain information from Public Administrations webpages	51,8
Internet users in the last 3 months	Type of household: Other type of household	Download official forms	37,7
Internet users in the last 3 months	Type of household: Other type of household	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	46,6
Internet users in the last 3 months	Type of household: Other type of household	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	12,9
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Total	15.757.980
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Some type of contact or interaction	72,7
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Obtain information from Public Administrations webpages	58,8
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Download official forms	47,2
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	58,7
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Total	3.398.529
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Some type of contact or interaction	81,6
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Obtain information from Public Administrations webpages	65,8
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Download official forms	57,1
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	70,2
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Total	13.929.771
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Some type of contact or interaction	71,4
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Obtain information from Public Administrations webpages	59,2
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Download official forms	48,8
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	54,5
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,2
Internet users in the last 3 months	Nationality: Spanish	Total	28.858.487
Internet users in the last 3 months	Nationality: Spanish	Some type of contact or interaction	73,5
Internet users in the last 3 months	Nationality: Spanish	Obtain information from Public Administrations webpages	60,6
Internet users in the last 3 months	Nationality: Spanish	Download official forms	49,3
Internet users in the last 3 months	Nationality: Spanish	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	59,3
Internet users in the last 3 months	Nationality: Spanish	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,2
Internet users in the last 3 months	Nationality: Foreign	Total	4.227.793
Internet users in the last 3 months	Nationality: Foreign	Some type of contact or interaction	70
Internet users in the last 3 months	Nationality: Foreign	Obtain information from Public Administrations webpages	53
Internet users in the last 3 months	Nationality: Foreign	Download official forms	46,1
Internet users in the last 3 months	Nationality: Foreign	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	50
Internet users in the last 3 months	Nationality: Foreign	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	14,4