Population class	Socio-economic characteristics	Type of action	Total
Total Persons  (16 to 74 years old)	Total Persons	Total	35.236.585
Total Persons  (16 to 74 years old)	Total Persons	Some type of contact or interaction	68,7
Total Persons  (16 to 74 years old)	Total Persons	Obtain information from Public Administrations webpages	56,1
Total Persons  (16 to 74 years old)	Total Persons	Download official forms	45,9
Total Persons  (16 to 74 years old)	Total Persons	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	54,6
Total Persons  (16 to 74 years old)	Total Persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,5
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Total	1.276.240
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Some type of contact or interaction	14,8
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Obtain information from Public Administrations webpages	10,6
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Download official forms	3,1
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	8,9
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Total	3.266.556
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Some type of contact or interaction	29,2
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Obtain information from Public Administrations webpages	21,1
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Download official forms	13,8
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	19,4
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,7
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Total	8.629.193
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Some type of contact or interaction	54,3
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Obtain information from Public Administrations webpages	41
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Download official forms	30,2
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	38,6
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,9
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Total	8.767.316
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Some type of contact or interaction	76,4
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Obtain information from Public Administrations webpages	60,6
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Download official forms	50,4
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	57
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,7
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Total	3.811.436
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Some type of contact or interaction	83,8
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Obtain information from Public Administrations webpages	68,2
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Download official forms	54,6
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	68,6
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,3
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Total	3.740.780
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Some type of contact or interaction	89,3
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Obtain information from Public Administrations webpages	77,5
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Download official forms	67,4
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	77,5
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	5,7
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Total	5.320.149
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Some type of contact or interaction	89,4
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Obtain information from Public Administrations webpages	79,3
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Download official forms	69,8
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	80,3
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	5,6
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Total	385.132
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Some type of contact or interaction	97,4
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Obtain information from Public Administrations webpages	91
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Download official forms	84,6
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	89,4
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	6,8
Total Persons  (16 to 74 years old)	Studies completed: Others	Total	39.784
Total Persons  (16 to 74 years old)	Studies completed: Others	Some type of contact or interaction	65,3
Total Persons  (16 to 74 years old)	Studies completed: Others	Obtain information from Public Administrations webpages	65,3
Total Persons  (16 to 74 years old)	Studies completed: Others	Download official forms	60
Total Persons  (16 to 74 years old)	Studies completed: Others	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	63,7
Total Persons  (16 to 74 years old)	Studies completed: Others	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	0,4
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Total	18.703.329
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Some type of contact or interaction	79,7
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Obtain information from Public Administrations webpages	66,4
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Download official forms	55,3
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	66,5
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,1
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Total	4.680.884
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Some type of contact or interaction	69,1
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Obtain information from Public Administrations webpages	56,8
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Download official forms	42,4
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	52,7
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,4
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Total	3.065.503
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Some type of contact or interaction	67,7
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Obtain information from Public Administrations webpages	55,4
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Download official forms	50,5
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	45,1
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,1
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Total	1.587.624
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Some type of contact or interaction	33
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Obtain information from Public Administrations webpages	25
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Download official forms	15
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	22,3
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	14,7
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Total	5.377.249
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Some type of contact or interaction	42,3
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Obtain information from Public Administrations webpages	32
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Download official forms	25,6
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	31
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,1
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Total	1.821.996
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Some type of contact or interaction	65,7
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Obtain information from Public Administrations webpages	47,6
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Download official forms	38,7
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	50,2
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,9
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Total	11.899.151
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Some type of contact or interaction	81,9
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Obtain information from Public Administrations webpages	68,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Download official forms	56,1
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	69,9
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	6,9
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Total	3.540.558
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Some type of contact or interaction	80,6
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Obtain information from Public Administrations webpages	64,5
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Download official forms	56,3
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	65,4
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,4
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Total	1.226.093
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Some type of contact or interaction	69,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Obtain information from Public Administrations webpages	58
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Download official forms	46,3
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	51,9
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15,4
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Total	1.850.403
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Some type of contact or interaction	71,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Obtain information from Public Administrations webpages	62,1
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Download official forms	54,8
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	58,2
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	12,6
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Total	187.124
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Some type of contact or interaction	68,6
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Obtain information from Public Administrations webpages	53,6
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Download official forms	45
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	49,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	5,5
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Total	15.280.545
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Some type of contact or interaction	80,1
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Obtain information from Public Administrations webpages	67,5
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Download official forms	55,6
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	68
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,6
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Total	3.422.783
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Some type of contact or interaction	77,7
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Obtain information from Public Administrations webpages	61,5
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Download official forms	53,7
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	59,8
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,4
Total Persons  (16 to 74 years old)	Main occupation: Manual	Total	5.878.180
Total Persons  (16 to 74 years old)	Main occupation: Manual	Some type of contact or interaction	65,1
Total Persons  (16 to 74 years old)	Main occupation: Manual	Obtain information from Public Administrations webpages	49,9
Total Persons  (16 to 74 years old)	Main occupation: Manual	Download official forms	38,5
Total Persons  (16 to 74 years old)	Main occupation: Manual	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	49,2
Total Persons  (16 to 74 years old)	Main occupation: Manual	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,3
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Total	12.825.148
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Some type of contact or interaction	86,3
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Obtain information from Public Administrations webpages	74
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Download official forms	62,9
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	74,5
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,1
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Total	791.036
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Some type of contact or interaction	94,8
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Obtain information from Public Administrations webpages	81,7
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Download official forms	69,2
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	81,9
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	2,8
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Total	17.912.293
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Some type of contact or interaction	79
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Obtain information from Public Administrations webpages	65,8
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Download official forms	54,6
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	65,8
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,4
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Total	4.898.218
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Some type of contact or interaction	51,1
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Obtain information from Public Administrations webpages	39,1
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Download official forms	30,8
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	35,3
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15,3
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Total	10.447.296
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Some type of contact or interaction	64,8
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Obtain information from Public Administrations webpages	50,5
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Download official forms	39,2
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	50,4
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,3
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Total	7.318.865
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Some type of contact or interaction	76,5
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Obtain information from Public Administrations webpages	64,7
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Download official forms	53,4
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	62,7
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,8
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Total	2.929.884
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Some type of contact or interaction	84,6
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Obtain information from Public Administrations webpages	71,7
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Download official forms	61,3
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	71,7
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Total	4.417.846
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Some type of contact or interaction	86,6
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Obtain information from Public Administrations webpages	76,9
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Download official forms	68
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	76,1
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,2
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Total	5.224.476
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Some type of contact or interaction	58,1
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Obtain information from Public Administrations webpages	44,8
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Download official forms	35,8
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	41,9
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,1
Internet users in the last 12 months	Total Persons	Total	33.295.444
Internet users in the last 12 months	Total Persons	Some type of contact or interaction	72,7
Internet users in the last 12 months	Total Persons	Obtain information from Public Administrations webpages	59,4
Internet users in the last 12 months	Total Persons	Download official forms	48,6
Internet users in the last 12 months	Total Persons	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	57,7
Internet users in the last 12 months	Total Persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,1
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Total	735.350
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Some type of contact or interaction	25,7
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Obtain information from Public Administrations webpages	18,4
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Download official forms	5,4
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	15,4
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	17,3
Internet users in the last 12 months	Studies completed: Primary Education	Total	2.563.287
Internet users in the last 12 months	Studies completed: Primary Education	Some type of contact or interaction	37,2
Internet users in the last 12 months	Studies completed: Primary Education	Obtain information from Public Administrations webpages	26,8
Internet users in the last 12 months	Studies completed: Primary Education	Download official forms	17,6
Internet users in the last 12 months	Studies completed: Primary Education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	24,7
Internet users in the last 12 months	Studies completed: Primary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	14,9
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Total	8.175.755
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Some type of contact or interaction	57,3
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Obtain information from Public Administrations webpages	43,3
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Download official forms	31,9
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	40,8
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,5
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Total	8.617.611
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Some type of contact or interaction	77,7
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Obtain information from Public Administrations webpages	61,6
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Download official forms	51,3
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	57,9
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,9
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Total	3.775.723
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Some type of contact or interaction	84,6
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Obtain information from Public Administrations webpages	68,9
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Download official forms	55,2
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	69,2
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,4
Internet users in the last 12 months	Studies completed: University studies and similar	Total	3.724.783
Internet users in the last 12 months	Studies completed: University studies and similar	Some type of contact or interaction	89,7
Internet users in the last 12 months	Studies completed: University studies and similar	Obtain information from Public Administrations webpages	77,9
Internet users in the last 12 months	Studies completed: University studies and similar	Download official forms	67,7
Internet users in the last 12 months	Studies completed: University studies and similar	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	77,8
Internet users in the last 12 months	Studies completed: University studies and similar	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	5,7
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Total	5.291.504
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Some type of contact or interaction	89,9
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Obtain information from Public Administrations webpages	79,7
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Download official forms	70,1
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	80,7
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	5,7
Internet users in the last 12 months	Studies completed: University doctorate	Total	385.132
Internet users in the last 12 months	Studies completed: University doctorate	Some type of contact or interaction	97,4
Internet users in the last 12 months	Studies completed: University doctorate	Obtain information from Public Administrations webpages	91
Internet users in the last 12 months	Studies completed: University doctorate	Download official forms	84,6
Internet users in the last 12 months	Studies completed: University doctorate	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	89,4
Internet users in the last 12 months	Studies completed: University doctorate	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	6,8
Internet users in the last 12 months	Studies completed: Others	Total	26.299
Internet users in the last 12 months	Studies completed: Others	Some type of contact or interaction	98,8
Internet users in the last 12 months	Studies completed: Others	Obtain information from Public Administrations webpages	98,8
Internet users in the last 12 months	Studies completed: Others	Download official forms	90,8
Internet users in the last 12 months	Studies completed: Others	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	96,4
Internet users in the last 12 months	Studies completed: Others	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	0,6
Internet users in the last 12 months	Employment situation: Employed economically active persons	Total	18.482.292
Internet users in the last 12 months	Employment situation: Employed economically active persons	Some type of contact or interaction	80,6
Internet users in the last 12 months	Employment situation: Employed economically active persons	Obtain information from Public Administrations webpages	67,2
Internet users in the last 12 months	Employment situation: Employed economically active persons	Download official forms	55,9
Internet users in the last 12 months	Employment situation: Employed economically active persons	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	67,3
Internet users in the last 12 months	Employment situation: Employed economically active persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,2
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Total	4.494.367
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Some type of contact or interaction	72
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Obtain information from Public Administrations webpages	59,2
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Download official forms	44,2
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	54,9
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,9
Internet users in the last 12 months	Employment situation: Inactive population: Students	Total	3.065.503
Internet users in the last 12 months	Employment situation: Inactive population: Students	Some type of contact or interaction	67,7
Internet users in the last 12 months	Employment situation: Inactive population: Students	Obtain information from Public Administrations webpages	55,4
Internet users in the last 12 months	Employment situation: Inactive population: Students	Download official forms	50,5
Internet users in the last 12 months	Employment situation: Inactive population: Students	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	45,1
Internet users in the last 12 months	Employment situation: Inactive population: Students	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,1
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Total	1.346.839
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Some type of contact or interaction	38,9
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Obtain information from Public Administrations webpages	29,4
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Download official forms	17,7
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	26,3
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	17,3
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Total	4.191.494
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Some type of contact or interaction	54,3
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Obtain information from Public Administrations webpages	41,1
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Download official forms	32,8
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	39,8
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	14,2
Internet users in the last 12 months	Employment situation: Other employment situation	Total	1.714.949
Internet users in the last 12 months	Employment situation: Other employment situation	Some type of contact or interaction	69,8
Internet users in the last 12 months	Employment situation: Other employment situation	Obtain information from Public Administrations webpages	50,6
Internet users in the last 12 months	Employment situation: Other employment situation	Download official forms	41,1
Internet users in the last 12 months	Employment situation: Other employment situation	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	53,3
Internet users in the last 12 months	Employment situation: Other employment situation	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,6
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Total	11.791.971
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Some type of contact or interaction	82,6
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Obtain information from Public Administrations webpages	69,4
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Download official forms	56,6
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	70,6
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Total	3.482.624
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Some type of contact or interaction	81,9
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Obtain information from Public Administrations webpages	65,6
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Download official forms	57,2
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	66,5
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,6
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Total	1.213.411
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Some type of contact or interaction	70,4
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Obtain information from Public Administrations webpages	58,6
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Download official forms	46,8
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	52,4
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15,5
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Total	1.808.540
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Some type of contact or interaction	73,4
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Obtain information from Public Administrations webpages	63,5
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Download official forms	56,1
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	59,6
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	12,9
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Total	185.748
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Some type of contact or interaction	69,2
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Obtain information from Public Administrations webpages	54
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Download official forms	45,3
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	50,1
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	5,6
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Total	15.118.436
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Some type of contact or interaction	81
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Obtain information from Public Administrations webpages	68,3
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Download official forms	56,2
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	68,8
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,7
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Total	3.363.856
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Some type of contact or interaction	79,1
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Obtain information from Public Administrations webpages	62,5
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Download official forms	54,7
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	60,8
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,6
Internet users in the last 12 months	Main occupation: Manual	Total	5.745.007
Internet users in the last 12 months	Main occupation: Manual	Some type of contact or interaction	66,6
Internet users in the last 12 months	Main occupation: Manual	Obtain information from Public Administrations webpages	51,1
Internet users in the last 12 months	Main occupation: Manual	Download official forms	39,4
Internet users in the last 12 months	Main occupation: Manual	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	50,3
Internet users in the last 12 months	Main occupation: Manual	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,6
Internet users in the last 12 months	Main occupation: Non-manual	Total	12.737.285
Internet users in the last 12 months	Main occupation: Non-manual	Some type of contact or interaction	86,9
Internet users in the last 12 months	Main occupation: Non-manual	Obtain information from Public Administrations webpages	74,5
Internet users in the last 12 months	Main occupation: Non-manual	Download official forms	63,4
Internet users in the last 12 months	Main occupation: Non-manual	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	75
Internet users in the last 12 months	Main occupation: Non-manual	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,2
Internet users in the last 12 months	Main occupation: ICT workers	Total	787.889
Internet users in the last 12 months	Main occupation: ICT workers	Some type of contact or interaction	95,2
Internet users in the last 12 months	Main occupation: ICT workers	Obtain information from Public Administrations webpages	82
Internet users in the last 12 months	Main occupation: ICT workers	Download official forms	69,5
Internet users in the last 12 months	Main occupation: ICT workers	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	82,3
Internet users in the last 12 months	Main occupation: ICT workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	2,8
Internet users in the last 12 months	Main occupation: Other workers	Total	17.694.403
Internet users in the last 12 months	Main occupation: Other workers	Some type of contact or interaction	80
Internet users in the last 12 months	Main occupation: Other workers	Obtain information from Public Administrations webpages	66,6
Internet users in the last 12 months	Main occupation: Other workers	Download official forms	55,3
Internet users in the last 12 months	Main occupation: Other workers	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	66,6
Internet users in the last 12 months	Main occupation: Other workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,5
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Total	4.265.975
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Some type of contact or interaction	58,6
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Obtain information from Public Administrations webpages	44,9
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Download official forms	35,4
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	40,5
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	17,6
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Total	9.788.276
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Some type of contact or interaction	69,2
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Obtain information from Public Administrations webpages	53,9
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Download official forms	41,8
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	53,7
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,9
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Total	7.080.775
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Some type of contact or interaction	79,1
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Obtain information from Public Administrations webpages	66,9
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Download official forms	55,2
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	64,8
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,1
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Total	2.892.969
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Some type of contact or interaction	85,7
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Obtain information from Public Administrations webpages	72,6
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Download official forms	62,1
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	72,6
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,1
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Total	4.395.623
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Some type of contact or interaction	87
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Obtain information from Public Administrations webpages	77,3
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Download official forms	68,4
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	76,5
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,2
Internet users in the last 12 months	Net household monthly income DK/NA	Total	4.871.825
Internet users in the last 12 months	Net household monthly income DK/NA	Some type of contact or interaction	62,3
Internet users in the last 12 months	Net household monthly income DK/NA	Obtain information from Public Administrations webpages	48,1
Internet users in the last 12 months	Net household monthly income DK/NA	Download official forms	38,4
Internet users in the last 12 months	Net household monthly income DK/NA	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	44,9
Internet users in the last 12 months	Net household monthly income DK/NA	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,8
Internet users in the last 3 months	Total Persons	Total	33.086.280
Internet users in the last 3 months	Total Persons	Some type of contact or interaction	73,1
Internet users in the last 3 months	Total Persons	Obtain information from Public Administrations webpages	59,7
Internet users in the last 3 months	Total Persons	Download official forms	48,9
Internet users in the last 3 months	Total Persons	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	58,1
Internet users in the last 3 months	Total Persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,9
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Total	709.334
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Some type of contact or interaction	25,9
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Obtain information from Public Administrations webpages	18,4
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Download official forms	5,6
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	15,8
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	14,9
Internet users in the last 3 months	Studies completed: Primary Education	Total	2.502.327
Internet users in the last 3 months	Studies completed: Primary Education	Some type of contact or interaction	38
Internet users in the last 3 months	Studies completed: Primary Education	Obtain information from Public Administrations webpages	27,4
Internet users in the last 3 months	Studies completed: Primary Education	Download official forms	18
Internet users in the last 3 months	Studies completed: Primary Education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	25,3
Internet users in the last 3 months	Studies completed: Primary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13,9
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Total	8.104.518
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Some type of contact or interaction	57,5
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Obtain information from Public Administrations webpages	43,5
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Download official forms	32,1
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	41,1
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,2
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Total	8.584.012
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Some type of contact or interaction	78
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Obtain information from Public Administrations webpages	61,9
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Download official forms	51,5
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	58,2
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,9
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Total	3.769.380
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Some type of contact or interaction	84,6
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Obtain information from Public Administrations webpages	69
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Download official forms	55,2
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	69,2
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,4
Internet users in the last 3 months	Studies completed: University studies and similar	Total	3.721.025
Internet users in the last 3 months	Studies completed: University studies and similar	Some type of contact or interaction	89,7
Internet users in the last 3 months	Studies completed: University studies and similar	Obtain information from Public Administrations webpages	77,9
Internet users in the last 3 months	Studies completed: University studies and similar	Download official forms	67,7
Internet users in the last 3 months	Studies completed: University studies and similar	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	77,9
Internet users in the last 3 months	Studies completed: University studies and similar	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	5,7
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Total	5.284.253
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Some type of contact or interaction	90
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Obtain information from Public Administrations webpages	79,8
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Download official forms	70,2
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	80,8
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	5,7
Internet users in the last 3 months	Studies completed: University doctorate	Total	385.132
Internet users in the last 3 months	Studies completed: University doctorate	Some type of contact or interaction	97,4
Internet users in the last 3 months	Studies completed: University doctorate	Obtain information from Public Administrations webpages	91
Internet users in the last 3 months	Studies completed: University doctorate	Download official forms	84,6
Internet users in the last 3 months	Studies completed: University doctorate	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	89,4
Internet users in the last 3 months	Studies completed: University doctorate	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	6,8
Internet users in the last 3 months	Studies completed: Others	Total	26.299
Internet users in the last 3 months	Studies completed: Others	Some type of contact or interaction	98,8
Internet users in the last 3 months	Studies completed: Others	Obtain information from Public Administrations webpages	98,8
Internet users in the last 3 months	Studies completed: Others	Download official forms	90,8
Internet users in the last 3 months	Studies completed: Others	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	96,4
Internet users in the last 3 months	Studies completed: Others	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	0,6
Internet users in the last 3 months	Employment situation: Employed economically active persons	Total	18.420.131
Internet users in the last 3 months	Employment situation: Employed economically active persons	Some type of contact or interaction	80,9
Internet users in the last 3 months	Employment situation: Employed economically active persons	Obtain information from Public Administrations webpages	67,4
Internet users in the last 3 months	Employment situation: Employed economically active persons	Download official forms	56,1
Internet users in the last 3 months	Employment situation: Employed economically active persons	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	67,5
Internet users in the last 3 months	Employment situation: Employed economically active persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,1
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Total	4.465.887
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Some type of contact or interaction	72,4
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Obtain information from Public Administrations webpages	59,5
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Download official forms	44,4
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	55,2
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,6
Internet users in the last 3 months	Employment situation: Inactive population: Students	Total	3.065.503
Internet users in the last 3 months	Employment situation: Inactive population: Students	Some type of contact or interaction	67,7
Internet users in the last 3 months	Employment situation: Inactive population: Students	Obtain information from Public Administrations webpages	55,4
Internet users in the last 3 months	Employment situation: Inactive population: Students	Download official forms	50,5
Internet users in the last 3 months	Employment situation: Inactive population: Students	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	45,1
Internet users in the last 3 months	Employment situation: Inactive population: Students	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,1
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Total	1.340.050
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Some type of contact or interaction	39
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Obtain information from Public Administrations webpages	29,4
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Download official forms	17,7
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	26,4
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	17,1
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Total	4.094.409
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Some type of contact or interaction	54,9
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Obtain information from Public Administrations webpages	41,6
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Download official forms	33,4
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	40,6
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13,6
Internet users in the last 3 months	Employment situation: Other employment situation	Total	1.700.299
Internet users in the last 3 months	Employment situation: Other employment situation	Some type of contact or interaction	70,4
Internet users in the last 3 months	Employment situation: Other employment situation	Obtain information from Public Administrations webpages	51
Internet users in the last 3 months	Employment situation: Other employment situation	Download official forms	41,4
Internet users in the last 3 months	Employment situation: Other employment situation	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	53,7
Internet users in the last 3 months	Employment situation: Other employment situation	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11,3
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Total	11.756.643
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Some type of contact or interaction	82,8
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Obtain information from Public Administrations webpages	69,6
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Download official forms	56,8
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	70,8
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	6,9
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Total	3.476.149
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Some type of contact or interaction	82
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Obtain information from Public Administrations webpages	65,7
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Download official forms	57,3
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	66,6
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,5
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Total	1.195.124
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Some type of contact or interaction	71,2
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Obtain information from Public Administrations webpages	59,3
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Download official forms	47,4
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	53,2
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Total	1.807.900
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Some type of contact or interaction	73,4
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Obtain information from Public Administrations webpages	63,5
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Download official forms	56,1
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	59,6
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	12,9
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Total	184.316
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Some type of contact or interaction	69,7
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Obtain information from Public Administrations webpages	54,5
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Download official forms	45,7
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	50,4
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	4,8
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Total	15.066.870
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Some type of contact or interaction	81,2
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Obtain information from Public Administrations webpages	68,5
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Download official forms	56,4
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	69
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,6
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Total	3.353.261
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Some type of contact or interaction	79,3
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Obtain information from Public Administrations webpages	62,7
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Download official forms	54,8
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	61
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,5
Internet users in the last 3 months	Main occupation: Manual	Total	5.717.600
Internet users in the last 3 months	Main occupation: Manual	Some type of contact or interaction	66,9
Internet users in the last 3 months	Main occupation: Manual	Obtain information from Public Administrations webpages	51,3
Internet users in the last 3 months	Main occupation: Manual	Download official forms	39,6
Internet users in the last 3 months	Main occupation: Manual	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	50,6
Internet users in the last 3 months	Main occupation: Manual	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10,4
Internet users in the last 3 months	Main occupation: Non-manual	Total	12.702.531
Internet users in the last 3 months	Main occupation: Non-manual	Some type of contact or interaction	87,2
Internet users in the last 3 months	Main occupation: Non-manual	Obtain information from Public Administrations webpages	74,7
Internet users in the last 3 months	Main occupation: Non-manual	Download official forms	63,5
Internet users in the last 3 months	Main occupation: Non-manual	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	75,2
Internet users in the last 3 months	Main occupation: Non-manual	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,1
Internet users in the last 3 months	Main occupation: ICT workers	Total	787.499
Internet users in the last 3 months	Main occupation: ICT workers	Some type of contact or interaction	95,2
Internet users in the last 3 months	Main occupation: ICT workers	Obtain information from Public Administrations webpages	82,1
Internet users in the last 3 months	Main occupation: ICT workers	Download official forms	69,5
Internet users in the last 3 months	Main occupation: ICT workers	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	82,3
Internet users in the last 3 months	Main occupation: ICT workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	2,7
Internet users in the last 3 months	Main occupation: Other workers	Total	17.632.632
Internet users in the last 3 months	Main occupation: Other workers	Some type of contact or interaction	80,2
Internet users in the last 3 months	Main occupation: Other workers	Obtain information from Public Administrations webpages	66,8
Internet users in the last 3 months	Main occupation: Other workers	Download official forms	55,5
Internet users in the last 3 months	Main occupation: Other workers	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	66,9
Internet users in the last 3 months	Main occupation: Other workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8,4
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Total	4.220.171
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Some type of contact or interaction	59,1
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Obtain information from Public Administrations webpages	45,3
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Download official forms	35,7
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	40,9
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	17
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Total	9.703.826
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Some type of contact or interaction	69,6
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Obtain information from Public Administrations webpages	54,2
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Download official forms	42,1
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	54,1
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,7
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Total	7.060.757
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Some type of contact or interaction	79,2
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Obtain information from Public Administrations webpages	67
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Download official forms	55,3
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	65
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Total	2.882.938
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Some type of contact or interaction	86
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Obtain information from Public Administrations webpages	72,9
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Download official forms	62,3
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	72,9
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Total	4.389.963
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Some type of contact or interaction	87,1
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Obtain information from Public Administrations webpages	77,4
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Download official forms	68,5
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	76,6
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7,2
Internet users in the last 3 months	Net household monthly income DK/NA	Total	4.828.625
Internet users in the last 3 months	Net household monthly income DK/NA	Some type of contact or interaction	62,7
Internet users in the last 3 months	Net household monthly income DK/NA	Obtain information from Public Administrations webpages	48,4
Internet users in the last 3 months	Net household monthly income DK/NA	Download official forms	38,7
Internet users in the last 3 months	Net household monthly income DK/NA	Send filled forms (incluye pago de impuestos, solicitud de cita médica...)	45,3
Internet users in the last 3 months	Net household monthly income DK/NA	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9,5