Population class	Demographic characteristics	Type of contact	Total
Total Persons  (16 to 74 years old)	Total Persons	Total	35.436.056
Total Persons  (16 to 74 years old)	Total Persons	Use of one or more websites or apps of public administration agencies	79,7
Total Persons  (16 to 74 years old)	Total Persons	Downloading or printing an official form	63,5
Total Persons  (16 to 74 years old)	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	54,3
Total Persons  (16 to 74 years old)	Total Persons	Online filing of tax returns in person	25,7
Total Persons  (16 to 74 years old)	Total Persons	Performing an interaction related to access to information	56,3
Total Persons  (16 to 74 years old)	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	44,8
Total Persons  (16 to 74 years old)	Total Persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21
Total Persons  (16 to 74 years old)	Total Persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,2
Total Persons  (16 to 74 years old)	Total Persons	Performing an interaction related to obtaining documents	36,3
Total Persons  (16 to 74 years old)	Total Persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,1
Total Persons  (16 to 74 years old)	Total Persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,3
Total Persons  (16 to 74 years old)	Total Persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,7
Total Persons  (16 to 74 years old)	Total Persons	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Sex: Male	Total	17.549.857
Total Persons  (16 to 74 years old)	Sex: Male	Use of one or more websites or apps of public administration agencies	80
Total Persons  (16 to 74 years old)	Sex: Male	Downloading or printing an official form	63,6
Total Persons  (16 to 74 years old)	Sex: Male	Arranging an appointment or booking (of an activity, medical care, etc.)	52,7
Total Persons  (16 to 74 years old)	Sex: Male	Online filing of tax returns in person	28,1
Total Persons  (16 to 74 years old)	Sex: Male	Performing an interaction related to access to information	57,5
Total Persons  (16 to 74 years old)	Sex: Male	Information:  Access to stored personal data (pension, employment history, etc.)	46,5
Total Persons  (16 to 74 years old)	Sex: Male	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,3
Total Persons  (16 to 74 years old)	Sex: Male	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42,7
Total Persons  (16 to 74 years old)	Sex: Male	Performing an interaction related to obtaining documents	35,5
Total Persons  (16 to 74 years old)	Sex: Male	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24
Total Persons  (16 to 74 years old)	Sex: Male	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,9
Total Persons  (16 to 74 years old)	Sex: Male	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,6
Total Persons  (16 to 74 years old)	Sex: Male	Average of types of contact with public administration agencies	3,1
Total Persons  (16 to 74 years old)	Sex: Female	Total	17.886.199
Total Persons  (16 to 74 years old)	Sex: Female	Use of one or more websites or apps of public administration agencies	79,5
Total Persons  (16 to 74 years old)	Sex: Female	Downloading or printing an official form	63,5
Total Persons  (16 to 74 years old)	Sex: Female	Arranging an appointment or booking (of an activity, medical care, etc.)	55,9
Total Persons  (16 to 74 years old)	Sex: Female	Online filing of tax returns in person	23,3
Total Persons  (16 to 74 years old)	Sex: Female	Performing an interaction related to access to information	55,1
Total Persons  (16 to 74 years old)	Sex: Female	Information:  Access to stored personal data (pension, employment history, etc.)	43,1
Total Persons  (16 to 74 years old)	Sex: Female	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,6
Total Persons  (16 to 74 years old)	Sex: Female	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,7
Total Persons  (16 to 74 years old)	Sex: Female	Performing an interaction related to obtaining documents	37
Total Persons  (16 to 74 years old)	Sex: Female	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,2
Total Persons  (16 to 74 years old)	Sex: Female	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,6
Total Persons  (16 to 74 years old)	Sex: Female	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Total Persons  (16 to 74 years old)	Sex: Female	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Total	4.438.449
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Use of one or more websites or apps of public administration agencies	81,3
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Downloading or printing an official form	63,3
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	49,1
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Online filing of tax returns in person	8,7
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Performing an interaction related to access to information	43,5
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Information:  Access to stored personal data (pension, employment history, etc.)	28,3
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	16,7
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	29,4
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Performing an interaction related to obtaining documents	51
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,6
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	35,8
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,8
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Average of types of contact with public administration agencies	2,7
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Total	5.191.244
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Use of one or more websites or apps of public administration agencies	90,8
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Downloading or printing an official form	73,4
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	62,7
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Online filing of tax returns in person	35,9
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Performing an interaction related to access to information	72,4
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Information:  Access to stored personal data (pension, employment history, etc.)	60,3
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,2
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,7
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Performing an interaction related to obtaining documents	48,8
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	34,7
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,7
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,2
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Average of types of contact with public administration agencies	3,9
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Total	6.704.131
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Use of one or more websites or apps of public administration agencies	90,7
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Downloading or printing an official form	74,6
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	66,6
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Online filing of tax returns in person	34,3
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Performing an interaction related to access to information	68,5
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Information:  Access to stored personal data (pension, employment history, etc.)	56,3
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,2
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,1
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Performing an interaction related to obtaining documents	44,7
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,8
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,7
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,9
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Average of types of contact with public administration agencies	3,7
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Total	7.694.662
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Use of one or more websites or apps of public administration agencies	86
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Downloading or printing an official form	68,6
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	61,1
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Online filing of tax returns in person	28,9
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Performing an interaction related to access to information	60,6
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Information:  Access to stored personal data (pension, employment history, etc.)	47,3
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,2
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,7
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Performing an interaction related to obtaining documents	36,9
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	23,9
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,3
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,9
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Average of types of contact with public administration agencies	3,2
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Total	6.613.191
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Use of one or more websites or apps of public administration agencies	74,2
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Downloading or printing an official form	58,5
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	48
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Online filing of tax returns in person	24,7
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Performing an interaction related to access to information	54,5
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Information:  Access to stored personal data (pension, employment history, etc.)	45,3
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	17,4
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,1
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Performing an interaction related to obtaining documents	25,8
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	15,5
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	15,3
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,2
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Average of types of contact with public administration agencies	2,7
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Total	4.794.379
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Use of one or more websites or apps of public administration agencies	48,7
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Downloading or printing an official form	36,5
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	30,8
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Online filing of tax returns in person	14,3
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Performing an interaction related to access to information	28,9
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Information:  Access to stored personal data (pension, employment history, etc.)	22,4
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	10,4
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	20,7
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Performing an interaction related to obtaining documents	10,6
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	7,1
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	4,8
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2,5
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Average of types of contact with public administration agencies	1,5
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Total	14.659.218
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Use of one or more websites or apps of public administration agencies	82,8
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Downloading or printing an official form	67,7
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Arranging an appointment or booking (of an activity, medical care, etc.)	58,3
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Online filing of tax returns in person	29,9
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to access to information	59,6
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Information:  Access to stored personal data (pension, employment history, etc.)	47,9
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,7
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	44,2
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to obtaining documents	38,6
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,2
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,4
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Average of types of contact with public administration agencies	3,3
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Total	4.343.891
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Use of one or more websites or apps of public administration agencies	80,6
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Downloading or printing an official form	64,7
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	56,4
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Online filing of tax returns in person	26,8
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to access to information	57,1
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	44,6
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42,8
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to obtaining documents	37,9
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,2
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,4
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,6
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Average of types of contact with public administration agencies	3,1
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Total	5.568.001
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Use of one or more websites or apps of public administration agencies	79,5
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Downloading or printing an official form	62,6
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	54,7
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Online filing of tax returns in person	23,6
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to access to information	55,7
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	44,8
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,6
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,1
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to obtaining documents	37,2
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,1
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,2
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,6
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Total	4.033.578
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Use of one or more websites or apps of public administration agencies	78,7
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Downloading or printing an official form	62,3
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	52,2
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Online filing of tax returns in person	23
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to access to information	52
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	40,8
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,3
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	38,2
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to obtaining documents	34,9
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	23,2
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,9
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,8
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Average of types of contact with public administration agencies	2,8
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Total	6.831.368
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Use of one or more websites or apps of public administration agencies	73,5
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Downloading or printing an official form	55,5
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	45,5
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Online filing of tax returns in person	19
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Performing an interaction related to access to information	51,4
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	40,6
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	36,3
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Performing an interaction related to obtaining documents	30,2
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	19,3
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18,2
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,3
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Average of types of contact with public administration agencies	2,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Total	3.903.185
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Use of one or more websites or apps of public administration agencies	75,7
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Downloading or printing an official form	58,7
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Arranging an appointment or booking (of an activity, medical care, etc.)	49,8
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Online filing of tax returns in person	29,5
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Performing an interaction related to access to information	54,8
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Information:  Access to stored personal data (pension, employment history, etc.)	43,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,9
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Performing an interaction related to obtaining documents	28,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	19,9
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	13,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,3
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Average of types of contact with public administration agencies	2,8
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Total	9.606.480
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Use of one or more websites or apps of public administration agencies	71,5
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Downloading or printing an official form	55,7
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Arranging an appointment or booking (of an activity, medical care, etc.)	48,7
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Online filing of tax returns in person	24,5
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Performing an interaction related to access to information	51,1
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Information:  Access to stored personal data (pension, employment history, etc.)	42,1
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	37,9
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Performing an interaction related to obtaining documents	26,7
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	17,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	13,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,2
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Average of types of contact with public administration agencies	2,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Total	9.919.788
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Use of one or more websites or apps of public administration agencies	82,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Downloading or printing an official form	66,7
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Arranging an appointment or booking (of an activity, medical care, etc.)	55,5
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Online filing of tax returns in person	26,7
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Performing an interaction related to access to information	58,1
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Information:  Access to stored personal data (pension, employment history, etc.)	47,2
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,7
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Performing an interaction related to obtaining documents	37
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,3
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,3
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Average of types of contact with public administration agencies	3,1
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Total	9.115.892
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Use of one or more websites or apps of public administration agencies	86,2
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Downloading or printing an official form	70,1
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Arranging an appointment or booking (of an activity, medical care, etc.)	61,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Online filing of tax returns in person	25,9
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Performing an interaction related to access to information	61,4
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Information:  Access to stored personal data (pension, employment history, etc.)	46,5
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,3
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,1
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Performing an interaction related to obtaining documents	47,2
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,3
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	29,8
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,2
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Average of types of contact with public administration agencies	3,4
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Total	2.890.712
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Use of one or more websites or apps of public administration agencies	82,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Downloading or printing an official form	64,5
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Arranging an appointment or booking (of an activity, medical care, etc.)	52,2
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Online filing of tax returns in person	19,9
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Performing an interaction related to access to information	52,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Information:  Access to stored personal data (pension, employment history, etc.)	41,9
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	16,2
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	37,2
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Performing an interaction related to obtaining documents	41,3
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,6
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,4
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Average of types of contact with public administration agencies	2,9
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Total	3.903.185
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Use of one or more websites or apps of public administration agencies	75,7
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Downloading or printing an official form	58,7
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Arranging an appointment or booking (of an activity, medical care, etc.)	49,8
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Online filing of tax returns in person	29,5
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Performing an interaction related to access to information	54,8
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Information:  Access to stored personal data (pension, employment history, etc.)	43,6
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,6
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,9
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Performing an interaction related to obtaining documents	28,6
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	19,9
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	13,6
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,3
Total Persons  (16 to 74 years old)	Type of household: Single-person household	Average of types of contact with public administration agencies	2,8
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Total	4.884.499
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Use of one or more websites or apps of public administration agencies	79,9
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Downloading or printing an official form	61,3
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Arranging an appointment or booking (of an activity, medical care, etc.)	51,7
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Online filing of tax returns in person	24,2
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Performing an interaction related to access to information	55,3
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Information:  Access to stored personal data (pension, employment history, etc.)	43,5
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,8
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,2
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Performing an interaction related to obtaining documents	38,3
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	23,5
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,1
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,4
Total Persons  (16 to 74 years old)	Type of household: Single parent living with a child	Average of types of contact with public administration agencies	2,9
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Total	5.735.396
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Use of one or more websites or apps of public administration agencies	68,9
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Downloading or printing an official form	54,4
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Arranging an appointment or booking (of an activity, medical care, etc.)	47,4
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Online filing of tax returns in person	26
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Performing an interaction related to access to information	49,1
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Information:  Access to stored personal data (pension, employment history, etc.)	41,2
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	37,2
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Performing an interaction related to obtaining documents	24,6
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	16,8
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	10,6
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,4
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Average of types of contact with public administration agencies	2,6
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Total	16.861.710
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Use of one or more websites or apps of public administration agencies	85,6
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Downloading or printing an official form	69,7
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Arranging an appointment or booking (of an activity, medical care, etc.)	59,2
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Online filing of tax returns in person	26,7
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Performing an interaction related to access to information	60,2
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Information:  Access to stored personal data (pension, employment history, etc.)	47,2
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,7
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Performing an interaction related to obtaining documents	42,4
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,2
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,5
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Average of types of contact with public administration agencies	3,3
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Total	4.051.265
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Use of one or more websites or apps of public administration agencies	74,6
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Downloading or printing an official form	58,2
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Arranging an appointment or booking (of an activity, medical care, etc.)	51,3
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Online filing of tax returns in person	18,7
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Performing an interaction related to access to information	52,5
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Information:  Access to stored personal data (pension, employment history, etc.)	42,5
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	17,1
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	38,1
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Performing an interaction related to obtaining documents	32
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	22,2
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	17,4
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,7
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Average of types of contact with public administration agencies	2,7
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Total	16.489.224
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Use of one or more websites or apps of public administration agencies	78,1
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Downloading or printing an official form	63,5
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Arranging an appointment or booking (of an activity, medical care, etc.)	55,7
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Online filing of tax returns in person	26,6
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Performing an interaction related to access to information	56
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Information:  Access to stored personal data (pension, employment history, etc.)	45,5
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,6
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Performing an interaction related to obtaining documents	33,4
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	21,9
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,8
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Total Persons  (16 to 74 years old)	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Total	3.234.849
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Use of one or more websites or apps of public administration agencies	87,9
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Downloading or printing an official form	72,3
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Arranging an appointment or booking (of an activity, medical care, etc.)	64,2
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Online filing of tax returns in person	35
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to access to information	68,7
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Information:  Access to stored personal data (pension, employment history, etc.)	57,9
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	52,5
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to obtaining documents	44,4
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,5
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,9
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	9,4
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Average of types of contact with public administration agencies	3,8
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Total	15.711.983
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Use of one or more websites or apps of public administration agencies	79,8
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Downloading or printing an official form	61,8
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Arranging an appointment or booking (of an activity, medical care, etc.)	50,9
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Online filing of tax returns in person	22,7
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to access to information	54
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Information:  Access to stored personal data (pension, employment history, etc.)	41,4
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,5
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to obtaining documents	37,6
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,7
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,4
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Average of types of contact with public administration agencies	2,9
Total Persons  (16 to 74 years old)	Nationality: Spanish	Total	31.004.336
Total Persons  (16 to 74 years old)	Nationality: Spanish	Use of one or more websites or apps of public administration agencies	79,3
Total Persons  (16 to 74 years old)	Nationality: Spanish	Downloading or printing an official form	63,5
Total Persons  (16 to 74 years old)	Nationality: Spanish	Arranging an appointment or booking (of an activity, medical care, etc.)	54,1
Total Persons  (16 to 74 years old)	Nationality: Spanish	Online filing of tax returns in person	27
Total Persons  (16 to 74 years old)	Nationality: Spanish	Performing an interaction related to access to information	55,9
Total Persons  (16 to 74 years old)	Nationality: Spanish	Information:  Access to stored personal data (pension, employment history, etc.)	44,5
Total Persons  (16 to 74 years old)	Nationality: Spanish	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,5
Total Persons  (16 to 74 years old)	Nationality: Spanish	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,1
Total Persons  (16 to 74 years old)	Nationality: Spanish	Performing an interaction related to obtaining documents	35,8
Total Persons  (16 to 74 years old)	Nationality: Spanish	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	23,2
Total Persons  (16 to 74 years old)	Nationality: Spanish	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,6
Total Persons  (16 to 74 years old)	Nationality: Spanish	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Total Persons  (16 to 74 years old)	Nationality: Spanish	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Nationality: Foreign	Total	4.431.720
Total Persons  (16 to 74 years old)	Nationality: Foreign	Use of one or more websites or apps of public administration agencies	82,8
Total Persons  (16 to 74 years old)	Nationality: Foreign	Downloading or printing an official form	63,8
Total Persons  (16 to 74 years old)	Nationality: Foreign	Arranging an appointment or booking (of an activity, medical care, etc.)	56
Total Persons  (16 to 74 years old)	Nationality: Foreign	Online filing of tax returns in person	16,5
Total Persons  (16 to 74 years old)	Nationality: Foreign	Performing an interaction related to access to information	59
Total Persons  (16 to 74 years old)	Nationality: Foreign	Information:  Access to stored personal data (pension, employment history, etc.)	46,6
Total Persons  (16 to 74 years old)	Nationality: Foreign	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	17
Total Persons  (16 to 74 years old)	Nationality: Foreign	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42
Total Persons  (16 to 74 years old)	Nationality: Foreign	Performing an interaction related to obtaining documents	39,8
Total Persons  (16 to 74 years old)	Nationality: Foreign	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,1
Total Persons  (16 to 74 years old)	Nationality: Foreign	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,2
Total Persons  (16 to 74 years old)	Nationality: Foreign	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,8
Total Persons  (16 to 74 years old)	Nationality: Foreign	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Total	1.765.609
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Use of one or more websites or apps of public administration agencies	58,4
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Downloading or printing an official form	38
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Arranging an appointment or booking (of an activity, medical care, etc.)	40,9
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Online filing of tax returns in person	11,9
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Performing an interaction related to access to information	37,5
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Information:  Access to stored personal data (pension, employment history, etc.)	30,6
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	7,5
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	22,9
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Performing an interaction related to obtaining documents	19,2
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	8,9
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	13,2
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,2
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Average of types of contact with public administration agencies	1,8
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Total	6.220.078
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Use of one or more websites or apps of public administration agencies	69,4
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Downloading or printing an official form	54,5
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Arranging an appointment or booking (of an activity, medical care, etc.)	47,7
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Online filing of tax returns in person	18,1
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Performing an interaction related to access to information	47,5
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Information:  Access to stored personal data (pension, employment history, etc.)	38,5
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	16,3
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	34,7
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Performing an interaction related to obtaining documents	28,1
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18,3
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	17,2
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,2
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Average of types of contact with public administration agencies	2,5
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Total	27.450.369
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Use of one or more websites or apps of public administration agencies	83,5
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Downloading or printing an official form	67,2
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Arranging an appointment or booking (of an activity, medical care, etc.)	56,7
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Online filing of tax returns in person	28,2
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Performing an interaction related to access to information	59,4
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Information:  Access to stored personal data (pension, employment history, etc.)	47,1
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,9
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,8
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Performing an interaction related to obtaining documents	39,2
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,4
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,7
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	Total Persons	Total	33.632.763
Internet users in the last 12 months	Total Persons	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 12 months	Total Persons	Downloading or printing an official form	67
Internet users in the last 12 months	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	57,2
Internet users in the last 12 months	Total Persons	Online filing of tax returns in person	27
Internet users in the last 12 months	Total Persons	Performing an interaction related to access to information	59,3
Internet users in the last 12 months	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	47,2
Internet users in the last 12 months	Total Persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,1
Internet users in the last 12 months	Total Persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,4
Internet users in the last 12 months	Total Persons	Performing an interaction related to obtaining documents	38,2
Internet users in the last 12 months	Total Persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,4
Internet users in the last 12 months	Total Persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,4
Internet users in the last 12 months	Total Persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 12 months	Total Persons	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	Sex: Male	Total	16.680.200
Internet users in the last 12 months	Sex: Male	Use of one or more websites or apps of public administration agencies	84,1
Internet users in the last 12 months	Sex: Male	Downloading or printing an official form	66,9
Internet users in the last 12 months	Sex: Male	Arranging an appointment or booking (of an activity, medical care, etc.)	55,4
Internet users in the last 12 months	Sex: Male	Online filing of tax returns in person	29,5
Internet users in the last 12 months	Sex: Male	Performing an interaction related to access to information	60,5
Internet users in the last 12 months	Sex: Male	Information:  Access to stored personal data (pension, employment history, etc.)	48,9
Internet users in the last 12 months	Sex: Male	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,5
Internet users in the last 12 months	Sex: Male	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45
Internet users in the last 12 months	Sex: Male	Performing an interaction related to obtaining documents	37,4
Internet users in the last 12 months	Sex: Male	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,3
Internet users in the last 12 months	Sex: Male	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,9
Internet users in the last 12 months	Sex: Male	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,9
Internet users in the last 12 months	Sex: Male	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	Sex: Female	Total	16.952.563
Internet users in the last 12 months	Sex: Female	Use of one or more websites or apps of public administration agencies	83,9
Internet users in the last 12 months	Sex: Female	Downloading or printing an official form	67
Internet users in the last 12 months	Sex: Female	Arranging an appointment or booking (of an activity, medical care, etc.)	59
Internet users in the last 12 months	Sex: Female	Online filing of tax returns in person	24,6
Internet users in the last 12 months	Sex: Female	Performing an interaction related to access to information	58,1
Internet users in the last 12 months	Sex: Female	Information:  Access to stored personal data (pension, employment history, etc.)	45,5
Internet users in the last 12 months	Sex: Female	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,7
Internet users in the last 12 months	Sex: Female	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,8
Internet users in the last 12 months	Sex: Female	Performing an interaction related to obtaining documents	39
Internet users in the last 12 months	Sex: Female	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,5
Internet users in the last 12 months	Sex: Female	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,9
Internet users in the last 12 months	Sex: Female	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 12 months	Sex: Female	Average of types of contact with public administration agencies	3,1
Internet users in the last 12 months	Age: 16 to 24 years old	Total	4.433.236
Internet users in the last 12 months	Age: 16 to 24 years old	Use of one or more websites or apps of public administration agencies	81,4
Internet users in the last 12 months	Age: 16 to 24 years old	Downloading or printing an official form	63,4
Internet users in the last 12 months	Age: 16 to 24 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	49,2
Internet users in the last 12 months	Age: 16 to 24 years old	Online filing of tax returns in person	8,7
Internet users in the last 12 months	Age: 16 to 24 years old	Performing an interaction related to access to information	43,6
Internet users in the last 12 months	Age: 16 to 24 years old	Information:  Access to stored personal data (pension, employment history, etc.)	28,3
Internet users in the last 12 months	Age: 16 to 24 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	16,7
Internet users in the last 12 months	Age: 16 to 24 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	29,4
Internet users in the last 12 months	Age: 16 to 24 years old	Performing an interaction related to obtaining documents	51,1
Internet users in the last 12 months	Age: 16 to 24 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,6
Internet users in the last 12 months	Age: 16 to 24 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	35,8
Internet users in the last 12 months	Age: 16 to 24 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Internet users in the last 12 months	Age: 16 to 24 years old	Average of types of contact with public administration agencies	2,7
Internet users in the last 12 months	Age: 25 to 34 years old	Total	5.166.958
Internet users in the last 12 months	Age: 25 to 34 years old	Use of one or more websites or apps of public administration agencies	91,2
Internet users in the last 12 months	Age: 25 to 34 years old	Downloading or printing an official form	73,7
Internet users in the last 12 months	Age: 25 to 34 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 12 months	Age: 25 to 34 years old	Online filing of tax returns in person	36,1
Internet users in the last 12 months	Age: 25 to 34 years old	Performing an interaction related to access to information	72,7
Internet users in the last 12 months	Age: 25 to 34 years old	Information:  Access to stored personal data (pension, employment history, etc.)	60,6
Internet users in the last 12 months	Age: 25 to 34 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,4
Internet users in the last 12 months	Age: 25 to 34 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,9
Internet users in the last 12 months	Age: 25 to 34 years old	Performing an interaction related to obtaining documents	49
Internet users in the last 12 months	Age: 25 to 34 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	34,9
Internet users in the last 12 months	Age: 25 to 34 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,8
Internet users in the last 12 months	Age: 25 to 34 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,2
Internet users in the last 12 months	Age: 25 to 34 years old	Average of types of contact with public administration agencies	3,9
Internet users in the last 12 months	Age: 35 to 44 years old	Total	6.644.692
Internet users in the last 12 months	Age: 35 to 44 years old	Use of one or more websites or apps of public administration agencies	91,5
Internet users in the last 12 months	Age: 35 to 44 years old	Downloading or printing an official form	75,3
Internet users in the last 12 months	Age: 35 to 44 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	67,2
Internet users in the last 12 months	Age: 35 to 44 years old	Online filing of tax returns in person	34,6
Internet users in the last 12 months	Age: 35 to 44 years old	Performing an interaction related to access to information	69,1
Internet users in the last 12 months	Age: 35 to 44 years old	Information:  Access to stored personal data (pension, employment history, etc.)	56,8
Internet users in the last 12 months	Age: 35 to 44 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,4
Internet users in the last 12 months	Age: 35 to 44 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,6
Internet users in the last 12 months	Age: 35 to 44 years old	Performing an interaction related to obtaining documents	45,1
Internet users in the last 12 months	Age: 35 to 44 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,1
Internet users in the last 12 months	Age: 35 to 44 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,9
Internet users in the last 12 months	Age: 35 to 44 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8
Internet users in the last 12 months	Age: 35 to 44 years old	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months	Age: 45 to 54 years old	Total	7.519.729
Internet users in the last 12 months	Age: 45 to 54 years old	Use of one or more websites or apps of public administration agencies	88
Internet users in the last 12 months	Age: 45 to 54 years old	Downloading or printing an official form	70,2
Internet users in the last 12 months	Age: 45 to 54 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	62,5
Internet users in the last 12 months	Age: 45 to 54 years old	Online filing of tax returns in person	29,5
Internet users in the last 12 months	Age: 45 to 54 years old	Performing an interaction related to access to information	62
Internet users in the last 12 months	Age: 45 to 54 years old	Information:  Access to stored personal data (pension, employment history, etc.)	48,4
Internet users in the last 12 months	Age: 45 to 54 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,8
Internet users in the last 12 months	Age: 45 to 54 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,8
Internet users in the last 12 months	Age: 45 to 54 years old	Performing an interaction related to obtaining documents	37,8
Internet users in the last 12 months	Age: 45 to 54 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,4
Internet users in the last 12 months	Age: 45 to 54 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,8
Internet users in the last 12 months	Age: 45 to 54 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 12 months	Age: 45 to 54 years old	Average of types of contact with public administration agencies	3,3
Internet users in the last 12 months	Age: 55 to 64 years old	Total	6.155.851
Internet users in the last 12 months	Age: 55 to 64 years old	Use of one or more websites or apps of public administration agencies	79,8
Internet users in the last 12 months	Age: 55 to 64 years old	Downloading or printing an official form	62,9
Internet users in the last 12 months	Age: 55 to 64 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	51,6
Internet users in the last 12 months	Age: 55 to 64 years old	Online filing of tax returns in person	26,5
Internet users in the last 12 months	Age: 55 to 64 years old	Performing an interaction related to access to information	58,5
Internet users in the last 12 months	Age: 55 to 64 years old	Information:  Access to stored personal data (pension, employment history, etc.)	48,7
Internet users in the last 12 months	Age: 55 to 64 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,7
Internet users in the last 12 months	Age: 55 to 64 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42
Internet users in the last 12 months	Age: 55 to 64 years old	Performing an interaction related to obtaining documents	27,7
Internet users in the last 12 months	Age: 55 to 64 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	16,7
Internet users in the last 12 months	Age: 55 to 64 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	16,5
Internet users in the last 12 months	Age: 55 to 64 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,5
Internet users in the last 12 months	Age: 55 to 64 years old	Average of types of contact with public administration agencies	2,9
Internet users in the last 12 months	Age: 65 to 74 years old	Total	3.712.299
Internet users in the last 12 months	Age: 65 to 74 years old	Use of one or more websites or apps of public administration agencies	62,8
Internet users in the last 12 months	Age: 65 to 74 years old	Downloading or printing an official form	47,1
Internet users in the last 12 months	Age: 65 to 74 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	39,8
Internet users in the last 12 months	Age: 65 to 74 years old	Online filing of tax returns in person	18,5
Internet users in the last 12 months	Age: 65 to 74 years old	Performing an interaction related to access to information	37,3
Internet users in the last 12 months	Age: 65 to 74 years old	Information:  Access to stored personal data (pension, employment history, etc.)	29
Internet users in the last 12 months	Age: 65 to 74 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	13,5
Internet users in the last 12 months	Age: 65 to 74 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	26,7
Internet users in the last 12 months	Age: 65 to 74 years old	Performing an interaction related to obtaining documents	13,7
Internet users in the last 12 months	Age: 65 to 74 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	9,1
Internet users in the last 12 months	Age: 65 to 74 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	6,2
Internet users in the last 12 months	Age: 65 to 74 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,2
Internet users in the last 12 months	Age: 65 to 74 years old	Average of types of contact with public administration agencies	1,9
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Total	14.063.353
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Use of one or more websites or apps of public administration agencies	86,3
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Downloading or printing an official form	70,5
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Arranging an appointment or booking (of an activity, medical care, etc.)	60,7
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Online filing of tax returns in person	31,2
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to access to information	62,2
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information:  Access to stored personal data (pension, employment history, etc.)	49,9
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,7
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,1
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to obtaining documents	40,3
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,3
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,3
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Average of types of contact with public administration agencies	3,4
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Total	4.107.715
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Use of one or more websites or apps of public administration agencies	85,2
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Downloading or printing an official form	68,4
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	59,7
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Online filing of tax returns in person	28,3
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to access to information	60,4
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	47,2
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,2
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,3
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to obtaining documents	40,1
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,6
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,8
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Average of types of contact with public administration agencies	3,3
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Total	5.383.173
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Use of one or more websites or apps of public administration agencies	82,2
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Downloading or printing an official form	64,7
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	56,6
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Online filing of tax returns in person	24,4
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to access to information	57,6
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	46,3
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,3
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,5
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to obtaining documents	38,4
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,7
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Average of types of contact with public administration agencies	3,1
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Total	3.790.550
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Use of one or more websites or apps of public administration agencies	83,8
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Downloading or printing an official form	66,3
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	55,5
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Online filing of tax returns in person	24,4
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to access to information	55,3
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	43,5
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,5
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,6
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to obtaining documents	37,1
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,7
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,2
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,1
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Total	6.287.971
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Use of one or more websites or apps of public administration agencies	79,9
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Downloading or printing an official form	60,3
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	49,5
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Online filing of tax returns in person	20,6
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to access to information	55,9
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	44,2
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,6
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,4
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to obtaining documents	32,8
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	21
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,8
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,7
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Average of types of contact with public administration agencies	2,8
Internet users in the last 12 months	Size of the household: Households with 1 member	Total	3.610.033
Internet users in the last 12 months	Size of the household: Households with 1 member	Use of one or more websites or apps of public administration agencies	81,9
Internet users in the last 12 months	Size of the household: Households with 1 member	Downloading or printing an official form	63,5
Internet users in the last 12 months	Size of the household: Households with 1 member	Arranging an appointment or booking (of an activity, medical care, etc.)	53,8
Internet users in the last 12 months	Size of the household: Households with 1 member	Online filing of tax returns in person	31,9
Internet users in the last 12 months	Size of the household: Households with 1 member	Performing an interaction related to access to information	59,3
Internet users in the last 12 months	Size of the household: Households with 1 member	Information:  Access to stored personal data (pension, employment history, etc.)	47,1
Internet users in the last 12 months	Size of the household: Households with 1 member	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,3
Internet users in the last 12 months	Size of the household: Households with 1 member	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,3
Internet users in the last 12 months	Size of the household: Households with 1 member	Performing an interaction related to obtaining documents	31
Internet users in the last 12 months	Size of the household: Households with 1 member	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	21,5
Internet users in the last 12 months	Size of the household: Households with 1 member	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	14,8
Internet users in the last 12 months	Size of the household: Households with 1 member	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 12 months	Size of the household: Households with 1 member	Average of types of contact with public administration agencies	3,1
Internet users in the last 12 months	Size of the household: Households with 2 members	Total	8.688.166
Internet users in the last 12 months	Size of the household: Households with 2 members	Use of one or more websites or apps of public administration agencies	79,1
Internet users in the last 12 months	Size of the household: Households with 2 members	Downloading or printing an official form	61,6
Internet users in the last 12 months	Size of the household: Households with 2 members	Arranging an appointment or booking (of an activity, medical care, etc.)	53,9
Internet users in the last 12 months	Size of the household: Households with 2 members	Online filing of tax returns in person	27,1
Internet users in the last 12 months	Size of the household: Households with 2 members	Performing an interaction related to access to information	56,5
Internet users in the last 12 months	Size of the household: Households with 2 members	Information:  Access to stored personal data (pension, employment history, etc.)	46,6
Internet users in the last 12 months	Size of the household: Households with 2 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,5
Internet users in the last 12 months	Size of the household: Households with 2 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,9
Internet users in the last 12 months	Size of the household: Households with 2 members	Performing an interaction related to obtaining documents	29,5
Internet users in the last 12 months	Size of the household: Households with 2 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	19,4
Internet users in the last 12 months	Size of the household: Households with 2 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	15,1
Internet users in the last 12 months	Size of the household: Households with 2 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,7
Internet users in the last 12 months	Size of the household: Households with 2 members	Average of types of contact with public administration agencies	2,9
Internet users in the last 12 months	Size of the household: Households with 3 members	Total	9.552.849
Internet users in the last 12 months	Size of the household: Households with 3 members	Use of one or more websites or apps of public administration agencies	85,8
Internet users in the last 12 months	Size of the household: Households with 3 members	Downloading or printing an official form	69,3
Internet users in the last 12 months	Size of the household: Households with 3 members	Arranging an appointment or booking (of an activity, medical care, etc.)	57,6
Internet users in the last 12 months	Size of the household: Households with 3 members	Online filing of tax returns in person	27,7
Internet users in the last 12 months	Size of the household: Households with 3 members	Performing an interaction related to access to information	60,3
Internet users in the last 12 months	Size of the household: Households with 3 members	Information:  Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 12 months	Size of the household: Households with 3 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,5
Internet users in the last 12 months	Size of the household: Households with 3 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,3
Internet users in the last 12 months	Size of the household: Households with 3 members	Performing an interaction related to obtaining documents	38,4
Internet users in the last 12 months	Size of the household: Households with 3 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,3
Internet users in the last 12 months	Size of the household: Households with 3 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,2
Internet users in the last 12 months	Size of the household: Households with 3 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,1
Internet users in the last 12 months	Size of the household: Households with 3 members	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	Size of the household: Households with 4 members	Total	8.978.907
Internet users in the last 12 months	Size of the household: Households with 4 members	Use of one or more websites or apps of public administration agencies	87,5
Internet users in the last 12 months	Size of the household: Households with 4 members	Downloading or printing an official form	71,2
Internet users in the last 12 months	Size of the household: Households with 4 members	Arranging an appointment or booking (of an activity, medical care, etc.)	62,5
Internet users in the last 12 months	Size of the household: Households with 4 members	Online filing of tax returns in person	26,3
Internet users in the last 12 months	Size of the household: Households with 4 members	Performing an interaction related to access to information	62,4
Internet users in the last 12 months	Size of the household: Households with 4 members	Information:  Access to stored personal data (pension, employment history, etc.)	47,2
Internet users in the last 12 months	Size of the household: Households with 4 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,7
Internet users in the last 12 months	Size of the household: Households with 4 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,7
Internet users in the last 12 months	Size of the household: Households with 4 members	Performing an interaction related to obtaining documents	47,9
Internet users in the last 12 months	Size of the household: Households with 4 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,8
Internet users in the last 12 months	Size of the household: Households with 4 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	30,2
Internet users in the last 12 months	Size of the household: Households with 4 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 12 months	Size of the household: Households with 4 members	Average of types of contact with public administration agencies	3,5
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Total	2.802.808
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Use of one or more websites or apps of public administration agencies	85,2
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Downloading or printing an official form	66,6
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Arranging an appointment or booking (of an activity, medical care, etc.)	53,9
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Online filing of tax returns in person	20,6
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Performing an interaction related to access to information	54,3
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Information:  Access to stored personal data (pension, employment history, etc.)	43,2
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	16,7
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	38,4
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Performing an interaction related to obtaining documents	42,6
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,4
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,2
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Type of household: Single-person household	Total	3.610.033
Internet users in the last 12 months	Type of household: Single-person household	Use of one or more websites or apps of public administration agencies	81,9
Internet users in the last 12 months	Type of household: Single-person household	Downloading or printing an official form	63,5
Internet users in the last 12 months	Type of household: Single-person household	Arranging an appointment or booking (of an activity, medical care, etc.)	53,8
Internet users in the last 12 months	Type of household: Single-person household	Online filing of tax returns in person	31,9
Internet users in the last 12 months	Type of household: Single-person household	Performing an interaction related to access to information	59,3
Internet users in the last 12 months	Type of household: Single-person household	Information:  Access to stored personal data (pension, employment history, etc.)	47,1
Internet users in the last 12 months	Type of household: Single-person household	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,3
Internet users in the last 12 months	Type of household: Single-person household	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,3
Internet users in the last 12 months	Type of household: Single-person household	Performing an interaction related to obtaining documents	31
Internet users in the last 12 months	Type of household: Single-person household	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	21,5
Internet users in the last 12 months	Type of household: Single-person household	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	14,8
Internet users in the last 12 months	Type of household: Single-person household	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 12 months	Type of household: Single-person household	Average of types of contact with public administration agencies	3,1
Internet users in the last 12 months	Type of household: Single parent living with a child	Total	4.687.130
Internet users in the last 12 months	Type of household: Single parent living with a child	Use of one or more websites or apps of public administration agencies	83,3
Internet users in the last 12 months	Type of household: Single parent living with a child	Downloading or printing an official form	63,9
Internet users in the last 12 months	Type of household: Single parent living with a child	Arranging an appointment or booking (of an activity, medical care, etc.)	53,9
Internet users in the last 12 months	Type of household: Single parent living with a child	Online filing of tax returns in person	25,2
Internet users in the last 12 months	Type of household: Single parent living with a child	Performing an interaction related to access to information	57,7
Internet users in the last 12 months	Type of household: Single parent living with a child	Information:  Access to stored personal data (pension, employment history, etc.)	45,3
Internet users in the last 12 months	Type of household: Single parent living with a child	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,7
Internet users in the last 12 months	Type of household: Single parent living with a child	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,8
Internet users in the last 12 months	Type of household: Single parent living with a child	Performing an interaction related to obtaining documents	39,9
Internet users in the last 12 months	Type of household: Single parent living with a child	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,5
Internet users in the last 12 months	Type of household: Single parent living with a child	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,2
Internet users in the last 12 months	Type of household: Single parent living with a child	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,6
Internet users in the last 12 months	Type of household: Single parent living with a child	Average of types of contact with public administration agencies	3,1
Internet users in the last 12 months	Type of household: Couple living together without children	Total	5.092.896
Internet users in the last 12 months	Type of household: Couple living together without children	Use of one or more websites or apps of public administration agencies	77,6
Internet users in the last 12 months	Type of household: Couple living together without children	Downloading or printing an official form	61,3
Internet users in the last 12 months	Type of household: Couple living together without children	Arranging an appointment or booking (of an activity, medical care, etc.)	53,4
Internet users in the last 12 months	Type of household: Couple living together without children	Online filing of tax returns in person	29,2
Internet users in the last 12 months	Type of household: Couple living together without children	Performing an interaction related to access to information	55,2
Internet users in the last 12 months	Type of household: Couple living together without children	Information:  Access to stored personal data (pension, employment history, etc.)	46,4
Internet users in the last 12 months	Type of household: Couple living together without children	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,2
Internet users in the last 12 months	Type of household: Couple living together without children	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,9
Internet users in the last 12 months	Type of household: Couple living together without children	Performing an interaction related to obtaining documents	27,7
Internet users in the last 12 months	Type of household: Couple living together without children	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	19
Internet users in the last 12 months	Type of household: Couple living together without children	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	11,9
Internet users in the last 12 months	Type of household: Couple living together without children	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 12 months	Type of household: Couple living together without children	Average of types of contact with public administration agencies	2,9
Internet users in the last 12 months	Type of household: Couple living together with children	Total	16.453.943
Internet users in the last 12 months	Type of household: Couple living together with children	Use of one or more websites or apps of public administration agencies	87,7
Internet users in the last 12 months	Type of household: Couple living together with children	Downloading or printing an official form	71,4
Internet users in the last 12 months	Type of household: Couple living together with children	Arranging an appointment or booking (of an activity, medical care, etc.)	60,7
Internet users in the last 12 months	Type of household: Couple living together with children	Online filing of tax returns in person	27,4
Internet users in the last 12 months	Type of household: Couple living together with children	Performing an interaction related to access to information	61,7
Internet users in the last 12 months	Type of household: Couple living together with children	Information:  Access to stored personal data (pension, employment history, etc.)	48,4
Internet users in the last 12 months	Type of household: Couple living together with children	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,6
Internet users in the last 12 months	Type of household: Couple living together with children	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	44,8
Internet users in the last 12 months	Type of household: Couple living together with children	Performing an interaction related to obtaining documents	43,5
Internet users in the last 12 months	Type of household: Couple living together with children	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,9
Internet users in the last 12 months	Type of household: Couple living together with children	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,1
Internet users in the last 12 months	Type of household: Couple living together with children	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 12 months	Type of household: Couple living together with children	Average of types of contact with public administration agencies	3,4
Internet users in the last 12 months	Type of household: Other type of household	Total	3.788.761
Internet users in the last 12 months	Type of household: Other type of household	Use of one or more websites or apps of public administration agencies	79,8
Internet users in the last 12 months	Type of household: Other type of household	Downloading or printing an official form	62,3
Internet users in the last 12 months	Type of household: Other type of household	Arranging an appointment or booking (of an activity, medical care, etc.)	54,9
Internet users in the last 12 months	Type of household: Other type of household	Online filing of tax returns in person	20
Internet users in the last 12 months	Type of household: Other type of household	Performing an interaction related to access to information	56,2
Internet users in the last 12 months	Type of household: Other type of household	Information:  Access to stored personal data (pension, employment history, etc.)	45,5
Internet users in the last 12 months	Type of household: Other type of household	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,3
Internet users in the last 12 months	Type of household: Other type of household	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,7
Internet users in the last 12 months	Type of household: Other type of household	Performing an interaction related to obtaining documents	34,3
Internet users in the last 12 months	Type of household: Other type of household	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	23,7
Internet users in the last 12 months	Type of household: Other type of household	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18,6
Internet users in the last 12 months	Type of household: Other type of household	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 12 months	Type of household: Other type of household	Average of types of contact with public administration agencies	2,9
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Total	15.421.111
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Use of one or more websites or apps of public administration agencies	83,5
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Downloading or printing an official form	67,9
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Arranging an appointment or booking (of an activity, medical care, etc.)	59,5
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Online filing of tax returns in person	28,4
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Performing an interaction related to access to information	59,8
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Information:  Access to stored personal data (pension, employment history, etc.)	48,6
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,9
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Performing an interaction related to obtaining documents	35,7
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	23,4
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,2
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Total	3.182.228
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Use of one or more websites or apps of public administration agencies	89,4
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Downloading or printing an official form	73,5
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Arranging an appointment or booking (of an activity, medical care, etc.)	65,2
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Online filing of tax returns in person	35,6
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to access to information	69,8
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information:  Access to stored personal data (pension, employment history, etc.)	58,9
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,5
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,3
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to obtaining documents	45,1
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	33
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,2
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	9,6
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Total	15.029.424
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Use of one or more websites or apps of public administration agencies	83,4
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Downloading or printing an official form	64,6
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Arranging an appointment or booking (of an activity, medical care, etc.)	53,2
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Online filing of tax returns in person	23,8
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to access to information	56,4
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Information:  Access to stored personal data (pension, employment history, etc.)	43,2
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,4
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,8
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to obtaining documents	39,3
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,8
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,5
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,1
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Nationality: Spanish	Total	29.297.976
Internet users in the last 12 months	Nationality: Spanish	Use of one or more websites or apps of public administration agencies	83,9
Internet users in the last 12 months	Nationality: Spanish	Downloading or printing an official form	67,2
Internet users in the last 12 months	Nationality: Spanish	Arranging an appointment or booking (of an activity, medical care, etc.)	57,2
Internet users in the last 12 months	Nationality: Spanish	Online filing of tax returns in person	28,5
Internet users in the last 12 months	Nationality: Spanish	Performing an interaction related to access to information	59,1
Internet users in the last 12 months	Nationality: Spanish	Information:  Access to stored personal data (pension, employment history, etc.)	47,1
Internet users in the last 12 months	Nationality: Spanish	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,8
Internet users in the last 12 months	Nationality: Spanish	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,5
Internet users in the last 12 months	Nationality: Spanish	Performing an interaction related to obtaining documents	37,8
Internet users in the last 12 months	Nationality: Spanish	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,6
Internet users in the last 12 months	Nationality: Spanish	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,8
Internet users in the last 12 months	Nationality: Spanish	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 12 months	Nationality: Spanish	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	Nationality: Foreign	Total	4.334.787
Internet users in the last 12 months	Nationality: Foreign	Use of one or more websites or apps of public administration agencies	84,7
Internet users in the last 12 months	Nationality: Foreign	Downloading or printing an official form	65,2
Internet users in the last 12 months	Nationality: Foreign	Arranging an appointment or booking (of an activity, medical care, etc.)	57,3
Internet users in the last 12 months	Nationality: Foreign	Online filing of tax returns in person	16,8
Internet users in the last 12 months	Nationality: Foreign	Performing an interaction related to access to information	60,3
Internet users in the last 12 months	Nationality: Foreign	Information:  Access to stored personal data (pension, employment history, etc.)	47,7
Internet users in the last 12 months	Nationality: Foreign	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	17,3
Internet users in the last 12 months	Nationality: Foreign	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42,9
Internet users in the last 12 months	Nationality: Foreign	Performing an interaction related to obtaining documents	40,7
Internet users in the last 12 months	Nationality: Foreign	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,7
Internet users in the last 12 months	Nationality: Foreign	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,6
Internet users in the last 12 months	Nationality: Foreign	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Internet users in the last 12 months	Nationality: Foreign	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Limitation of the activity: Very limited	Total	1.403.125
Internet users in the last 12 months	Limitation of the activity: Very limited	Use of one or more websites or apps of public administration agencies	73,5
Internet users in the last 12 months	Limitation of the activity: Very limited	Downloading or printing an official form	47,9
Internet users in the last 12 months	Limitation of the activity: Very limited	Arranging an appointment or booking (of an activity, medical care, etc.)	51,5
Internet users in the last 12 months	Limitation of the activity: Very limited	Online filing of tax returns in person	14,9
Internet users in the last 12 months	Limitation of the activity: Very limited	Performing an interaction related to access to information	47,2
Internet users in the last 12 months	Limitation of the activity: Very limited	Information:  Access to stored personal data (pension, employment history, etc.)	38,5
Internet users in the last 12 months	Limitation of the activity: Very limited	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	9,4
Internet users in the last 12 months	Limitation of the activity: Very limited	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	28,9
Internet users in the last 12 months	Limitation of the activity: Very limited	Performing an interaction related to obtaining documents	24,2
Internet users in the last 12 months	Limitation of the activity: Very limited	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	11,2
Internet users in the last 12 months	Limitation of the activity: Very limited	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	16,6
Internet users in the last 12 months	Limitation of the activity: Very limited	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4
Internet users in the last 12 months	Limitation of the activity: Very limited	Average of types of contact with public administration agencies	2,2
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Total	5.536.521
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Use of one or more websites or apps of public administration agencies	78
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Downloading or printing an official form	61,3
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Arranging an appointment or booking (of an activity, medical care, etc.)	53,6
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Online filing of tax returns in person	20,4
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to access to information	53,3
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Information:  Access to stored personal data (pension, employment history, etc.)	43,2
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,3
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to obtaining documents	31,6
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,6
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,3
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Average of types of contact with public administration agencies	2,8
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Total	26.693.117
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Use of one or more websites or apps of public administration agencies	85,8
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Downloading or printing an official form	69,1
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Arranging an appointment or booking (of an activity, medical care, etc.)	58,3
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Online filing of tax returns in person	29
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Performing an interaction related to access to information	61,1
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Information:  Access to stored personal data (pension, employment history, etc.)	48,5
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,5
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,1
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Performing an interaction related to obtaining documents	40,3
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,1
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,3
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months	Total Persons	Total	33.481.950
Internet users in the last 3 months	Total Persons	Use of one or more websites or apps of public administration agencies	84,2
Internet users in the last 3 months	Total Persons	Downloading or printing an official form	67,2
Internet users in the last 3 months	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	57,3
Internet users in the last 3 months	Total Persons	Online filing of tax returns in person	27,1
Internet users in the last 3 months	Total Persons	Performing an interaction related to access to information	59,4
Internet users in the last 3 months	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	47,3
Internet users in the last 3 months	Total Persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,2
Internet users in the last 3 months	Total Persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,6
Internet users in the last 3 months	Total Persons	Performing an interaction related to obtaining documents	38,3
Internet users in the last 3 months	Total Persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,5
Internet users in the last 3 months	Total Persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,5
Internet users in the last 3 months	Total Persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 3 months	Total Persons	Average of types of contact with public administration agencies	3,2
Internet users in the last 3 months	Sex: Male	Total	16.584.469
Internet users in the last 3 months	Sex: Male	Use of one or more websites or apps of public administration agencies	84,4
Internet users in the last 3 months	Sex: Male	Downloading or printing an official form	67,2
Internet users in the last 3 months	Sex: Male	Arranging an appointment or booking (of an activity, medical care, etc.)	55,6
Internet users in the last 3 months	Sex: Male	Online filing of tax returns in person	29,6
Internet users in the last 3 months	Sex: Male	Performing an interaction related to access to information	60,7
Internet users in the last 3 months	Sex: Male	Information:  Access to stored personal data (pension, employment history, etc.)	49,1
Internet users in the last 3 months	Sex: Male	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,6
Internet users in the last 3 months	Sex: Male	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,2
Internet users in the last 3 months	Sex: Male	Performing an interaction related to obtaining documents	37,6
Internet users in the last 3 months	Sex: Male	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,4
Internet users in the last 3 months	Sex: Male	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21
Internet users in the last 3 months	Sex: Male	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,9
Internet users in the last 3 months	Sex: Male	Average of types of contact with public administration agencies	3,2
Internet users in the last 3 months	Sex: Female	Total	16.897.481
Internet users in the last 3 months	Sex: Female	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	Sex: Female	Downloading or printing an official form	67,1
Internet users in the last 3 months	Sex: Female	Arranging an appointment or booking (of an activity, medical care, etc.)	59,1
Internet users in the last 3 months	Sex: Female	Online filing of tax returns in person	24,6
Internet users in the last 3 months	Sex: Female	Performing an interaction related to access to information	58,2
Internet users in the last 3 months	Sex: Female	Information:  Access to stored personal data (pension, employment history, etc.)	45,5
Internet users in the last 3 months	Sex: Female	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,7
Internet users in the last 3 months	Sex: Female	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42
Internet users in the last 3 months	Sex: Female	Performing an interaction related to obtaining documents	39,1
Internet users in the last 3 months	Sex: Female	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,5
Internet users in the last 3 months	Sex: Female	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,9
Internet users in the last 3 months	Sex: Female	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 3 months	Sex: Female	Average of types of contact with public administration agencies	3,1
Internet users in the last 3 months	Age: 16 to 24 years old	Total	4.428.511
Internet users in the last 3 months	Age: 16 to 24 years old	Use of one or more websites or apps of public administration agencies	81,5
Internet users in the last 3 months	Age: 16 to 24 years old	Downloading or printing an official form	63,5
Internet users in the last 3 months	Age: 16 to 24 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	49,2
Internet users in the last 3 months	Age: 16 to 24 years old	Online filing of tax returns in person	8,7
Internet users in the last 3 months	Age: 16 to 24 years old	Performing an interaction related to access to information	43,6
Internet users in the last 3 months	Age: 16 to 24 years old	Information:  Access to stored personal data (pension, employment history, etc.)	28,4
Internet users in the last 3 months	Age: 16 to 24 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	16,7
Internet users in the last 3 months	Age: 16 to 24 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	29,5
Internet users in the last 3 months	Age: 16 to 24 years old	Performing an interaction related to obtaining documents	51,2
Internet users in the last 3 months	Age: 16 to 24 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,7
Internet users in the last 3 months	Age: 16 to 24 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	35,9
Internet users in the last 3 months	Age: 16 to 24 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Internet users in the last 3 months	Age: 16 to 24 years old	Average of types of contact with public administration agencies	2,7
Internet users in the last 3 months	Age: 25 to 34 years old	Total	5.166.958
Internet users in the last 3 months	Age: 25 to 34 years old	Use of one or more websites or apps of public administration agencies	91,2
Internet users in the last 3 months	Age: 25 to 34 years old	Downloading or printing an official form	73,7
Internet users in the last 3 months	Age: 25 to 34 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 3 months	Age: 25 to 34 years old	Online filing of tax returns in person	36,1
Internet users in the last 3 months	Age: 25 to 34 years old	Performing an interaction related to access to information	72,7
Internet users in the last 3 months	Age: 25 to 34 years old	Information:  Access to stored personal data (pension, employment history, etc.)	60,6
Internet users in the last 3 months	Age: 25 to 34 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,4
Internet users in the last 3 months	Age: 25 to 34 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,9
Internet users in the last 3 months	Age: 25 to 34 years old	Performing an interaction related to obtaining documents	49
Internet users in the last 3 months	Age: 25 to 34 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	34,9
Internet users in the last 3 months	Age: 25 to 34 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,8
Internet users in the last 3 months	Age: 25 to 34 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,2
Internet users in the last 3 months	Age: 25 to 34 years old	Average of types of contact with public administration agencies	3,9
Internet users in the last 3 months	Age: 35 to 44 years old	Total	6.638.069
Internet users in the last 3 months	Age: 35 to 44 years old	Use of one or more websites or apps of public administration agencies	91,5
Internet users in the last 3 months	Age: 35 to 44 years old	Downloading or printing an official form	75,3
Internet users in the last 3 months	Age: 35 to 44 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	67,2
Internet users in the last 3 months	Age: 35 to 44 years old	Online filing of tax returns in person	34,7
Internet users in the last 3 months	Age: 35 to 44 years old	Performing an interaction related to access to information	69,1
Internet users in the last 3 months	Age: 35 to 44 years old	Information:  Access to stored personal data (pension, employment history, etc.)	56,8
Internet users in the last 3 months	Age: 35 to 44 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,4
Internet users in the last 3 months	Age: 35 to 44 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,6
Internet users in the last 3 months	Age: 35 to 44 years old	Performing an interaction related to obtaining documents	45,1
Internet users in the last 3 months	Age: 35 to 44 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,1
Internet users in the last 3 months	Age: 35 to 44 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,9
Internet users in the last 3 months	Age: 35 to 44 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8
Internet users in the last 3 months	Age: 35 to 44 years old	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months	Age: 45 to 54 years old	Total	7.472.996
Internet users in the last 3 months	Age: 45 to 54 years old	Use of one or more websites or apps of public administration agencies	88,1
Internet users in the last 3 months	Age: 45 to 54 years old	Downloading or printing an official form	70,6
Internet users in the last 3 months	Age: 45 to 54 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	62,6
Internet users in the last 3 months	Age: 45 to 54 years old	Online filing of tax returns in person	29,7
Internet users in the last 3 months	Age: 45 to 54 years old	Performing an interaction related to access to information	62,4
Internet users in the last 3 months	Age: 45 to 54 years old	Information:  Access to stored personal data (pension, employment history, etc.)	48,6
Internet users in the last 3 months	Age: 45 to 54 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,9
Internet users in the last 3 months	Age: 45 to 54 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47
Internet users in the last 3 months	Age: 45 to 54 years old	Performing an interaction related to obtaining documents	38
Internet users in the last 3 months	Age: 45 to 54 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,5
Internet users in the last 3 months	Age: 45 to 54 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,9
Internet users in the last 3 months	Age: 45 to 54 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 3 months	Age: 45 to 54 years old	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months	Age: 55 to 64 years old	Total	6.110.585
Internet users in the last 3 months	Age: 55 to 64 years old	Use of one or more websites or apps of public administration agencies	80
Internet users in the last 3 months	Age: 55 to 64 years old	Downloading or printing an official form	63,1
Internet users in the last 3 months	Age: 55 to 64 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	51,7
Internet users in the last 3 months	Age: 55 to 64 years old	Online filing of tax returns in person	26,7
Internet users in the last 3 months	Age: 55 to 64 years old	Performing an interaction related to access to information	58,7
Internet users in the last 3 months	Age: 55 to 64 years old	Information:  Access to stored personal data (pension, employment history, etc.)	48,9
Internet users in the last 3 months	Age: 55 to 64 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,8
Internet users in the last 3 months	Age: 55 to 64 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42,3
Internet users in the last 3 months	Age: 55 to 64 years old	Performing an interaction related to obtaining documents	27,7
Internet users in the last 3 months	Age: 55 to 64 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	16,7
Internet users in the last 3 months	Age: 55 to 64 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	16,5
Internet users in the last 3 months	Age: 55 to 64 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,5
Internet users in the last 3 months	Age: 55 to 64 years old	Average of types of contact with public administration agencies	2,9
Internet users in the last 3 months	Age: 65 to 74 years old	Total	3.664.831
Internet users in the last 3 months	Age: 65 to 74 years old	Use of one or more websites or apps of public administration agencies	63,2
Internet users in the last 3 months	Age: 65 to 74 years old	Downloading or printing an official form	47,4
Internet users in the last 3 months	Age: 65 to 74 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	39,9
Internet users in the last 3 months	Age: 65 to 74 years old	Online filing of tax returns in person	18,5
Internet users in the last 3 months	Age: 65 to 74 years old	Performing an interaction related to access to information	37,6
Internet users in the last 3 months	Age: 65 to 74 years old	Information:  Access to stored personal data (pension, employment history, etc.)	29,1
Internet users in the last 3 months	Age: 65 to 74 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	13,6
Internet users in the last 3 months	Age: 65 to 74 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	27
Internet users in the last 3 months	Age: 65 to 74 years old	Performing an interaction related to obtaining documents	13,9
Internet users in the last 3 months	Age: 65 to 74 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	9,2
Internet users in the last 3 months	Age: 65 to 74 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	6,3
Internet users in the last 3 months	Age: 65 to 74 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,2
Internet users in the last 3 months	Age: 65 to 74 years old	Average of types of contact with public administration agencies	1,9
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Total	14.008.074
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Use of one or more websites or apps of public administration agencies	86,4
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Downloading or printing an official form	70,7
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Arranging an appointment or booking (of an activity, medical care, etc.)	60,8
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Online filing of tax returns in person	31,2
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to access to information	62,3
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information:  Access to stored personal data (pension, employment history, etc.)	50
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,8
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,3
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to obtaining documents	40,4
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,4
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,4
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Average of types of contact with public administration agencies	3,4
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Total	4.090.915
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Use of one or more websites or apps of public administration agencies	85,4
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Downloading or printing an official form	68,6
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	59,8
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Online filing of tax returns in person	28,5
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to access to information	60,6
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	47,3
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,2
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,4
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to obtaining documents	40,3
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,7
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,8
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Total	5.356.877
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Use of one or more websites or apps of public administration agencies	82,5
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Downloading or printing an official form	65
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	56,8
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Online filing of tax returns in person	24,6
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to access to information	57,9
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	46,5
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,4
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,6
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to obtaining documents	38,6
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,1
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,1
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Average of types of contact with public administration agencies	3,1
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Total	3.777.467
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Downloading or printing an official form	66,4
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	55,7
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Online filing of tax returns in person	24,5
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to access to information	55,5
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	43,6
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,6
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,7
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to obtaining documents	37,2
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,7
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,3
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,1
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Total	6.248.618
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Use of one or more websites or apps of public administration agencies	80
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Downloading or printing an official form	60,6
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	49,5
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Online filing of tax returns in person	20,8
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to access to information	56,1
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	44,4
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,7
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,6
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to obtaining documents	32,9
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	21,1
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,8
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,7
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Average of types of contact with public administration agencies	2,8
Internet users in the last 3 months	Size of the household: Households with 1 member	Total	3.580.752
Internet users in the last 3 months	Size of the household: Households with 1 member	Use of one or more websites or apps of public administration agencies	82,1
Internet users in the last 3 months	Size of the household: Households with 1 member	Downloading or printing an official form	63,8
Internet users in the last 3 months	Size of the household: Households with 1 member	Arranging an appointment or booking (of an activity, medical care, etc.)	53,9
Internet users in the last 3 months	Size of the household: Households with 1 member	Online filing of tax returns in person	32,1
Internet users in the last 3 months	Size of the household: Households with 1 member	Performing an interaction related to access to information	59,7
Internet users in the last 3 months	Size of the household: Households with 1 member	Information:  Access to stored personal data (pension, employment history, etc.)	47,4
Internet users in the last 3 months	Size of the household: Households with 1 member	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,5
Internet users in the last 3 months	Size of the household: Households with 1 member	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,6
Internet users in the last 3 months	Size of the household: Households with 1 member	Performing an interaction related to obtaining documents	31,1
Internet users in the last 3 months	Size of the household: Households with 1 member	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	21,7
Internet users in the last 3 months	Size of the household: Households with 1 member	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	14,8
Internet users in the last 3 months	Size of the household: Households with 1 member	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 3 months	Size of the household: Households with 1 member	Average of types of contact with public administration agencies	3,1
Internet users in the last 3 months	Size of the household: Households with 2 members	Total	8.638.324
Internet users in the last 3 months	Size of the household: Households with 2 members	Use of one or more websites or apps of public administration agencies	79,3
Internet users in the last 3 months	Size of the household: Households with 2 members	Downloading or printing an official form	61,9
Internet users in the last 3 months	Size of the household: Households with 2 members	Arranging an appointment or booking (of an activity, medical care, etc.)	54,1
Internet users in the last 3 months	Size of the household: Households with 2 members	Online filing of tax returns in person	27,3
Internet users in the last 3 months	Size of the household: Households with 2 members	Performing an interaction related to access to information	56,7
Internet users in the last 3 months	Size of the household: Households with 2 members	Information:  Access to stored personal data (pension, employment history, etc.)	46,8
Internet users in the last 3 months	Size of the household: Households with 2 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,6
Internet users in the last 3 months	Size of the household: Households with 2 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42,1
Internet users in the last 3 months	Size of the household: Households with 2 members	Performing an interaction related to obtaining documents	29,6
Internet users in the last 3 months	Size of the household: Households with 2 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	19,5
Internet users in the last 3 months	Size of the household: Households with 2 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	15,1
Internet users in the last 3 months	Size of the household: Households with 2 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 3 months	Size of the household: Households with 2 members	Average of types of contact with public administration agencies	2,9
Internet users in the last 3 months	Size of the household: Households with 3 members	Total	9.500.115
Internet users in the last 3 months	Size of the household: Households with 3 members	Use of one or more websites or apps of public administration agencies	85,9
Internet users in the last 3 months	Size of the household: Households with 3 members	Downloading or printing an official form	69,5
Internet users in the last 3 months	Size of the household: Households with 3 members	Arranging an appointment or booking (of an activity, medical care, etc.)	57,7
Internet users in the last 3 months	Size of the household: Households with 3 members	Online filing of tax returns in person	27,7
Internet users in the last 3 months	Size of the household: Households with 3 members	Performing an interaction related to access to information	60,5
Internet users in the last 3 months	Size of the household: Households with 3 members	Information:  Access to stored personal data (pension, employment history, etc.)	49,1
Internet users in the last 3 months	Size of the household: Households with 3 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,6
Internet users in the last 3 months	Size of the household: Households with 3 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,5
Internet users in the last 3 months	Size of the household: Households with 3 members	Performing an interaction related to obtaining documents	38,6
Internet users in the last 3 months	Size of the household: Households with 3 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,4
Internet users in the last 3 months	Size of the household: Households with 3 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,3
Internet users in the last 3 months	Size of the household: Households with 3 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,1
Internet users in the last 3 months	Size of the household: Households with 3 members	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months	Size of the household: Households with 4 members	Total	8.961.797
Internet users in the last 3 months	Size of the household: Households with 4 members	Use of one or more websites or apps of public administration agencies	87,6
Internet users in the last 3 months	Size of the household: Households with 4 members	Downloading or printing an official form	71,2
Internet users in the last 3 months	Size of the household: Households with 4 members	Arranging an appointment or booking (of an activity, medical care, etc.)	62,6
Internet users in the last 3 months	Size of the household: Households with 4 members	Online filing of tax returns in person	26,3
Internet users in the last 3 months	Size of the household: Households with 4 members	Performing an interaction related to access to information	62,4
Internet users in the last 3 months	Size of the household: Households with 4 members	Information:  Access to stored personal data (pension, employment history, etc.)	47,2
Internet users in the last 3 months	Size of the household: Households with 4 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,7
Internet users in the last 3 months	Size of the household: Households with 4 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,8
Internet users in the last 3 months	Size of the household: Households with 4 members	Performing an interaction related to obtaining documents	48
Internet users in the last 3 months	Size of the household: Households with 4 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,8
Internet users in the last 3 months	Size of the household: Households with 4 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	30,2
Internet users in the last 3 months	Size of the household: Households with 4 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 3 months	Size of the household: Households with 4 members	Average of types of contact with public administration agencies	3,5
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Total	2.800.962
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Use of one or more websites or apps of public administration agencies	85,2
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Downloading or printing an official form	66,6
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Arranging an appointment or booking (of an activity, medical care, etc.)	53,9
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Online filing of tax returns in person	20,6
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Performing an interaction related to access to information	54,3
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Information:  Access to stored personal data (pension, employment history, etc.)	43,2
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	16,7
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	38,4
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Performing an interaction related to obtaining documents	42,6
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,4
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,3
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Type of household: Single-person household	Total	3.580.752
Internet users in the last 3 months	Type of household: Single-person household	Use of one or more websites or apps of public administration agencies	82,1
Internet users in the last 3 months	Type of household: Single-person household	Downloading or printing an official form	63,8
Internet users in the last 3 months	Type of household: Single-person household	Arranging an appointment or booking (of an activity, medical care, etc.)	53,9
Internet users in the last 3 months	Type of household: Single-person household	Online filing of tax returns in person	32,1
Internet users in the last 3 months	Type of household: Single-person household	Performing an interaction related to access to information	59,7
Internet users in the last 3 months	Type of household: Single-person household	Information:  Access to stored personal data (pension, employment history, etc.)	47,4
Internet users in the last 3 months	Type of household: Single-person household	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,5
Internet users in the last 3 months	Type of household: Single-person household	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,6
Internet users in the last 3 months	Type of household: Single-person household	Performing an interaction related to obtaining documents	31,1
Internet users in the last 3 months	Type of household: Single-person household	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	21,7
Internet users in the last 3 months	Type of household: Single-person household	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	14,8
Internet users in the last 3 months	Type of household: Single-person household	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 3 months	Type of household: Single-person household	Average of types of contact with public administration agencies	3,1
Internet users in the last 3 months	Type of household: Single parent living with a child	Total	4.666.336
Internet users in the last 3 months	Type of household: Single parent living with a child	Use of one or more websites or apps of public administration agencies	83,4
Internet users in the last 3 months	Type of household: Single parent living with a child	Downloading or printing an official form	64,1
Internet users in the last 3 months	Type of household: Single parent living with a child	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 3 months	Type of household: Single parent living with a child	Online filing of tax returns in person	25,2
Internet users in the last 3 months	Type of household: Single parent living with a child	Performing an interaction related to access to information	57,8
Internet users in the last 3 months	Type of household: Single parent living with a child	Information:  Access to stored personal data (pension, employment history, etc.)	45,4
Internet users in the last 3 months	Type of household: Single parent living with a child	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,8
Internet users in the last 3 months	Type of household: Single parent living with a child	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,9
Internet users in the last 3 months	Type of household: Single parent living with a child	Performing an interaction related to obtaining documents	39,9
Internet users in the last 3 months	Type of household: Single parent living with a child	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,5
Internet users in the last 3 months	Type of household: Single parent living with a child	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,3
Internet users in the last 3 months	Type of household: Single parent living with a child	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,6
Internet users in the last 3 months	Type of household: Single parent living with a child	Average of types of contact with public administration agencies	3,1
Internet users in the last 3 months	Type of household: Couple living together without children	Total	5.054.902
Internet users in the last 3 months	Type of household: Couple living together without children	Use of one or more websites or apps of public administration agencies	77,9
Internet users in the last 3 months	Type of household: Couple living together without children	Downloading or printing an official form	61,7
Internet users in the last 3 months	Type of household: Couple living together without children	Arranging an appointment or booking (of an activity, medical care, etc.)	53,6
Internet users in the last 3 months	Type of household: Couple living together without children	Online filing of tax returns in person	29,5
Internet users in the last 3 months	Type of household: Couple living together without children	Performing an interaction related to access to information	55,6
Internet users in the last 3 months	Type of household: Couple living together without children	Information:  Access to stored personal data (pension, employment history, etc.)	46,7
Internet users in the last 3 months	Type of household: Couple living together without children	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,4
Internet users in the last 3 months	Type of household: Couple living together without children	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42,1
Internet users in the last 3 months	Type of household: Couple living together without children	Performing an interaction related to obtaining documents	27,8
Internet users in the last 3 months	Type of household: Couple living together without children	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	19,1
Internet users in the last 3 months	Type of household: Couple living together without children	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	11,9
Internet users in the last 3 months	Type of household: Couple living together without children	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 3 months	Type of household: Couple living together without children	Average of types of contact with public administration agencies	2,9
Internet users in the last 3 months	Type of household: Couple living together with children	Total	16.407.888
Internet users in the last 3 months	Type of household: Couple living together with children	Use of one or more websites or apps of public administration agencies	87,8
Internet users in the last 3 months	Type of household: Couple living together with children	Downloading or printing an official form	71,5
Internet users in the last 3 months	Type of household: Couple living together with children	Arranging an appointment or booking (of an activity, medical care, etc.)	60,8
Internet users in the last 3 months	Type of household: Couple living together with children	Online filing of tax returns in person	27,4
Internet users in the last 3 months	Type of household: Couple living together with children	Performing an interaction related to access to information	61,8
Internet users in the last 3 months	Type of household: Couple living together with children	Information:  Access to stored personal data (pension, employment history, etc.)	48,4
Internet users in the last 3 months	Type of household: Couple living together with children	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,6
Internet users in the last 3 months	Type of household: Couple living together with children	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	44,9
Internet users in the last 3 months	Type of household: Couple living together with children	Performing an interaction related to obtaining documents	43,6
Internet users in the last 3 months	Type of household: Couple living together with children	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,9
Internet users in the last 3 months	Type of household: Couple living together with children	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,2
Internet users in the last 3 months	Type of household: Couple living together with children	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 3 months	Type of household: Couple living together with children	Average of types of contact with public administration agencies	3,4
Internet users in the last 3 months	Type of household: Other type of household	Total	3.772.071
Internet users in the last 3 months	Type of household: Other type of household	Use of one or more websites or apps of public administration agencies	79,7
Internet users in the last 3 months	Type of household: Other type of household	Downloading or printing an official form	62,5
Internet users in the last 3 months	Type of household: Other type of household	Arranging an appointment or booking (of an activity, medical care, etc.)	54,8
Internet users in the last 3 months	Type of household: Other type of household	Online filing of tax returns in person	20,1
Internet users in the last 3 months	Type of household: Other type of household	Performing an interaction related to access to information	56,3
Internet users in the last 3 months	Type of household: Other type of household	Information:  Access to stored personal data (pension, employment history, etc.)	45,6
Internet users in the last 3 months	Type of household: Other type of household	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,3
Internet users in the last 3 months	Type of household: Other type of household	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,9
Internet users in the last 3 months	Type of household: Other type of household	Performing an interaction related to obtaining documents	34,4
Internet users in the last 3 months	Type of household: Other type of household	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	23,8
Internet users in the last 3 months	Type of household: Other type of household	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18,7
Internet users in the last 3 months	Type of household: Other type of household	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 3 months	Type of household: Other type of household	Average of types of contact with public administration agencies	2,9
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Total	15.347.678
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Use of one or more websites or apps of public administration agencies	83,7
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Downloading or printing an official form	68,1
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Arranging an appointment or booking (of an activity, medical care, etc.)	59,7
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Online filing of tax returns in person	28,5
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Performing an interaction related to access to information	60
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Information:  Access to stored personal data (pension, employment history, etc.)	48,8
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	44,1
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Performing an interaction related to obtaining documents	35,8
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	23,5
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,3
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 3 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Average of types of contact with public administration agencies	3,2
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Total	3.177.235
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Use of one or more websites or apps of public administration agencies	89,5
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Downloading or printing an official form	73,6
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Arranging an appointment or booking (of an activity, medical care, etc.)	65,3
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Online filing of tax returns in person	35,6
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to access to information	69,9
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information:  Access to stored personal data (pension, employment history, etc.)	59
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,6
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,4
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to obtaining documents	45,2
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	33,1
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,3
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	9,6
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Total	14.957.037
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Use of one or more websites or apps of public administration agencies	83,6
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Downloading or printing an official form	64,8
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Arranging an appointment or booking (of an activity, medical care, etc.)	53,3
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Online filing of tax returns in person	23,8
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to access to information	56,6
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Information:  Access to stored personal data (pension, employment history, etc.)	43,4
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,5
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,9
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to obtaining documents	39,4
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,9
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,5
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,1
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Nationality: Spanish	Total	29.156.100
Internet users in the last 3 months	Nationality: Spanish	Use of one or more websites or apps of public administration agencies	84,1
Internet users in the last 3 months	Nationality: Spanish	Downloading or printing an official form	67,4
Internet users in the last 3 months	Nationality: Spanish	Arranging an appointment or booking (of an activity, medical care, etc.)	57,3
Internet users in the last 3 months	Nationality: Spanish	Online filing of tax returns in person	28,6
Internet users in the last 3 months	Nationality: Spanish	Performing an interaction related to access to information	59,3
Internet users in the last 3 months	Nationality: Spanish	Information:  Access to stored personal data (pension, employment history, etc.)	47,3
Internet users in the last 3 months	Nationality: Spanish	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,9
Internet users in the last 3 months	Nationality: Spanish	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,6
Internet users in the last 3 months	Nationality: Spanish	Performing an interaction related to obtaining documents	38
Internet users in the last 3 months	Nationality: Spanish	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,7
Internet users in the last 3 months	Nationality: Spanish	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,9
Internet users in the last 3 months	Nationality: Spanish	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 3 months	Nationality: Spanish	Average of types of contact with public administration agencies	3,2
Internet users in the last 3 months	Nationality: Foreign	Total	4.325.850
Internet users in the last 3 months	Nationality: Foreign	Use of one or more websites or apps of public administration agencies	84,8
Internet users in the last 3 months	Nationality: Foreign	Downloading or printing an official form	65,3
Internet users in the last 3 months	Nationality: Foreign	Arranging an appointment or booking (of an activity, medical care, etc.)	57,4
Internet users in the last 3 months	Nationality: Foreign	Online filing of tax returns in person	16,9
Internet users in the last 3 months	Nationality: Foreign	Performing an interaction related to access to information	60,4
Internet users in the last 3 months	Nationality: Foreign	Information:  Access to stored personal data (pension, employment history, etc.)	47,8
Internet users in the last 3 months	Nationality: Foreign	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	17,4
Internet users in the last 3 months	Nationality: Foreign	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43
Internet users in the last 3 months	Nationality: Foreign	Performing an interaction related to obtaining documents	40,8
Internet users in the last 3 months	Nationality: Foreign	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,8
Internet users in the last 3 months	Nationality: Foreign	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,6
Internet users in the last 3 months	Nationality: Foreign	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Internet users in the last 3 months	Nationality: Foreign	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Limitation of the activity: Very limited	Total	1.393.319
Internet users in the last 3 months	Limitation of the activity: Very limited	Use of one or more websites or apps of public administration agencies	73,9
Internet users in the last 3 months	Limitation of the activity: Very limited	Downloading or printing an official form	48,2
Internet users in the last 3 months	Limitation of the activity: Very limited	Arranging an appointment or booking (of an activity, medical care, etc.)	51,8
Internet users in the last 3 months	Limitation of the activity: Very limited	Online filing of tax returns in person	15,1
Internet users in the last 3 months	Limitation of the activity: Very limited	Performing an interaction related to access to information	47,5
Internet users in the last 3 months	Limitation of the activity: Very limited	Information:  Access to stored personal data (pension, employment history, etc.)	38,7
Internet users in the last 3 months	Limitation of the activity: Very limited	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	9,5
Internet users in the last 3 months	Limitation of the activity: Very limited	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	29,1
Internet users in the last 3 months	Limitation of the activity: Very limited	Performing an interaction related to obtaining documents	24,3
Internet users in the last 3 months	Limitation of the activity: Very limited	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	11,3
Internet users in the last 3 months	Limitation of the activity: Very limited	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	16,7
Internet users in the last 3 months	Limitation of the activity: Very limited	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4
Internet users in the last 3 months	Limitation of the activity: Very limited	Average of types of contact with public administration agencies	2,2
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Total	5.488.339
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Use of one or more websites or apps of public administration agencies	78,3
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Downloading or printing an official form	61,6
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Arranging an appointment or booking (of an activity, medical care, etc.)	53,8
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Online filing of tax returns in person	20,6
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to access to information	53,6
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Information:  Access to stored personal data (pension, employment history, etc.)	43,4
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,4
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,2
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to obtaining documents	31,8
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,8
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,5
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,9
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Average of types of contact with public administration agencies	2,8
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Total	26.600.292
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Use of one or more websites or apps of public administration agencies	85,9
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Downloading or printing an official form	69,3
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Arranging an appointment or booking (of an activity, medical care, etc.)	58,4
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Online filing of tax returns in person	29,1
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Performing an interaction related to access to information	61,3
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Information:  Access to stored personal data (pension, employment history, etc.)	48,6
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,6
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,2
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Performing an interaction related to obtaining documents	40,4
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,2
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,4
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Average of types of contact with public administration agencies	3,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Total	28.259.537
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Downloading or printing an official form	79,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	68,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Online filing of tax returns in person	32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Performing an interaction related to access to information	70,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	56,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Performing an interaction related to obtaining documents	45,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Total	14.034.181
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Downloading or printing an official form	79,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Arranging an appointment or booking (of an activity, medical care, etc.)	65,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Online filing of tax returns in person	35,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Performing an interaction related to access to information	71,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Information:  Access to stored personal data (pension, employment history, etc.)	58,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Performing an interaction related to obtaining documents	44,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Total	14.225.356
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Downloading or printing an official form	79,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Arranging an appointment or booking (of an activity, medical care, etc.)	70,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Online filing of tax returns in person	29,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Performing an interaction related to access to information	69,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Information:  Access to stored personal data (pension, employment history, etc.)	54,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Performing an interaction related to obtaining documents	46,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Total	3.610.290
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Downloading or printing an official form	77,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	60,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Online filing of tax returns in person	10,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Performing an interaction related to access to information	53,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Information:  Access to stored personal data (pension, employment history, etc.)	34,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	36,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Performing an interaction related to obtaining documents	62,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	38,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	44
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Average of types of contact with public administration agencies	3,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Total	4.712.777
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Downloading or printing an official form	80,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	69,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Online filing of tax returns in person	39,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Performing an interaction related to access to information	79,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Information:  Access to stored personal data (pension, employment history, etc.)	66,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	33,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	60,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Performing an interaction related to obtaining documents	53,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	38,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Average of types of contact with public administration agencies	4,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Total	6.079.229
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Downloading or printing an official form	82,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	73,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Online filing of tax returns in person	37,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Performing an interaction related to access to information	75,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Information:  Access to stored personal data (pension, employment history, etc.)	62,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	55,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Performing an interaction related to obtaining documents	49,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	35,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Average of types of contact with public administration agencies	4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Total	6.614.699
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Downloading or printing an official form	79,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Online filing of tax returns in person	33,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Performing an interaction related to access to information	70,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Information:  Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Performing an interaction related to obtaining documents	43
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Total	4.909.900
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Downloading or printing an official form	78,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	64,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Online filing of tax returns in person	33,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Performing an interaction related to access to information	73,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Information:  Access to stored personal data (pension, employment history, etc.)	61,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	52,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Performing an interaction related to obtaining documents	34,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Total	2.332.642
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Downloading or printing an official form	75
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	63,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Online filing of tax returns in person	29,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Performing an interaction related to access to information	59,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Information:  Access to stored personal data (pension, employment history, etc.)	46,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Performing an interaction related to obtaining documents	21,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	14,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	9,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Average of types of contact with public administration agencies	3,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Total	12.136.168
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Downloading or printing an official form	81,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Arranging an appointment or booking (of an activity, medical care, etc.)	70,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Online filing of tax returns in person	36,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to access to information	72
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information:  Access to stored personal data (pension, employment history, etc.)	57,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to obtaining documents	46,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Average of types of contact with public administration agencies	3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Total	3.500.090
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Downloading or printing an official form	80,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Online filing of tax returns in person	33,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to access to information	70,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	55,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to obtaining documents	47,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	29,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Total	4.424.721
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Downloading or printing an official form	78,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	68,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Online filing of tax returns in person	29,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to access to information	70,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	56,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to obtaining documents	46,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	29,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Total	3.176.264
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Downloading or printing an official form	79,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	66,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Online filing of tax returns in person	29,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to access to information	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	51,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to obtaining documents	44,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Total	5.022.294
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Downloading or printing an official form	75,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	61,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Online filing of tax returns in person	25,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to access to information	69,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	55,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to obtaining documents	41,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Average of types of contact with public administration agencies	3,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Total	2.954.832
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Downloading or printing an official form	77,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Arranging an appointment or booking (of an activity, medical care, etc.)	65,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Online filing of tax returns in person	38,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Performing an interaction related to access to information	72,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Information:  Access to stored personal data (pension, employment history, etc.)	57,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	55,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Performing an interaction related to obtaining documents	37,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Total	6.869.073
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Downloading or printing an official form	77,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Arranging an appointment or booking (of an activity, medical care, etc.)	68,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Online filing of tax returns in person	34,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Performing an interaction related to access to information	71,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Information:  Access to stored personal data (pension, employment history, etc.)	58,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Performing an interaction related to obtaining documents	37,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Total	8.194.144
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Downloading or printing an official form	80,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Arranging an appointment or booking (of an activity, medical care, etc.)	67,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Online filing of tax returns in person	32,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Performing an interaction related to access to information	70,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Information:  Access to stored personal data (pension, employment history, etc.)	57,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Performing an interaction related to obtaining documents	44,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Total	7.854.593
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Downloading or printing an official form	81,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Arranging an appointment or booking (of an activity, medical care, etc.)	71,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Online filing of tax returns in person	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Performing an interaction related to access to information	71,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Information:  Access to stored personal data (pension, employment history, etc.)	53,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	52,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Performing an interaction related to obtaining documents	54,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	36,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	34,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Total	2.386.895
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Downloading or printing an official form	78,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Arranging an appointment or booking (of an activity, medical care, etc.)	63,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Online filing of tax returns in person	24,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Performing an interaction related to access to information	63,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Information:  Access to stored personal data (pension, employment history, etc.)	50,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Performing an interaction related to obtaining documents	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Average of types of contact with public administration agencies	3,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Total	2.954.832
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Downloading or printing an official form	77,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Arranging an appointment or booking (of an activity, medical care, etc.)	65,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Online filing of tax returns in person	38,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Performing an interaction related to access to information	72,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Information:  Access to stored personal data (pension, employment history, etc.)	57,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	55,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Performing an interaction related to obtaining documents	37,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single-person household	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Total	3.902.662
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Downloading or printing an official form	76,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Arranging an appointment or booking (of an activity, medical care, etc.)	64,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Online filing of tax returns in person	30,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Performing an interaction related to access to information	69,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Information:  Access to stored personal data (pension, employment history, etc.)	54,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Performing an interaction related to obtaining documents	47,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	31,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Single parent living with a child	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Total	3.950.465
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Downloading or printing an official form	79
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Arranging an appointment or booking (of an activity, medical care, etc.)	68,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Online filing of tax returns in person	37,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Performing an interaction related to access to information	71,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Information:  Access to stored personal data (pension, employment history, etc.)	59,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Performing an interaction related to obtaining documents	35,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	15,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Total	14.429.971
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Downloading or printing an official form	81,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Arranging an appointment or booking (of an activity, medical care, etc.)	69,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Online filing of tax returns in person	31,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Performing an interaction related to access to information	70,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Information:  Access to stored personal data (pension, employment history, etc.)	55,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Performing an interaction related to obtaining documents	49,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	30,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Average of types of contact with public administration agencies	3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Total	3.021.606
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Downloading or printing an official form	78,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Arranging an appointment or booking (of an activity, medical care, etc.)	68,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Online filing of tax returns in person	25,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Performing an interaction related to access to information	70,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Information:  Access to stored personal data (pension, employment history, etc.)	57
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Performing an interaction related to obtaining documents	43
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Total	12.874.133
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Downloading or printing an official form	81,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Arranging an appointment or booking (of an activity, medical care, etc.)	71,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Online filing of tax returns in person	34,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Performing an interaction related to access to information	71,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Information:  Access to stored personal data (pension, employment history, etc.)	58,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	52,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Performing an interaction related to obtaining documents	42,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Total	2.843.628
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Downloading or printing an official form	82,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Arranging an appointment or booking (of an activity, medical care, etc.)	73
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Online filing of tax returns in person	39,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to access to information	78,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information:  Access to stored personal data (pension, employment history, etc.)	65,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	34,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	59,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to obtaining documents	50,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	10,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Average of types of contact with public administration agencies	4,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Total	12.541.776
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Downloading or printing an official form	77,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Arranging an appointment or booking (of an activity, medical care, etc.)	63,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Online filing of tax returns in person	28,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to access to information	67,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Information:  Access to stored personal data (pension, employment history, etc.)	51,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to obtaining documents	47,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Total	24.589.171
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Downloading or printing an official form	80,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Arranging an appointment or booking (of an activity, medical care, etc.)	68,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Online filing of tax returns in person	34
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Performing an interaction related to access to information	70,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Information:  Access to stored personal data (pension, employment history, etc.)	56,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Performing an interaction related to obtaining documents	45,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Total	3.670.366
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Downloading or printing an official form	77
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Arranging an appointment or booking (of an activity, medical care, etc.)	67,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Online filing of tax returns in person	19,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Performing an interaction related to access to information	71,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Information:  Access to stored personal data (pension, employment history, etc.)	56,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Performing an interaction related to obtaining documents	48,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	36,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Total	1.030.719
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Downloading or printing an official form	65,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Arranging an appointment or booking (of an activity, medical care, etc.)	70,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Online filing of tax returns in person	20,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Performing an interaction related to access to information	64,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Information:  Access to stored personal data (pension, employment history, etc.)	52,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	12,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Performing an interaction related to obtaining documents	32,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	15,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Average of types of contact with public administration agencies	3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Total	4.319.695
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Downloading or printing an official form	78,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Arranging an appointment or booking (of an activity, medical care, etc.)	68,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Online filing of tax returns in person	26,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to access to information	68,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Information:  Access to stored personal data (pension, employment history, etc.)	55,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to obtaining documents	40,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Total	22.909.123
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Downloading or printing an official form	80,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Arranging an appointment or booking (of an activity, medical care, etc.)	67,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Online filing of tax returns in person	33,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Performing an interaction related to access to information	71,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Information:  Access to stored personal data (pension, employment history, etc.)	56,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	52,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Performing an interaction related to obtaining documents	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Total	28.185.007
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Downloading or printing an official form	79,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	68,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Online filing of tax returns in person	32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Performing an interaction related to access to information	70,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	56,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Performing an interaction related to obtaining documents	45,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Total	13.992.194
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Downloading or printing an official form	79,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Arranging an appointment or booking (of an activity, medical care, etc.)	65,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Online filing of tax returns in person	35,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Performing an interaction related to access to information	72
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Information:  Access to stored personal data (pension, employment history, etc.)	58,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Performing an interaction related to obtaining documents	44,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Total	14.192.813
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Downloading or printing an official form	79,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Arranging an appointment or booking (of an activity, medical care, etc.)	70,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Online filing of tax returns in person	29,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Performing an interaction related to access to information	69,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Information:  Access to stored personal data (pension, employment history, etc.)	54,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Performing an interaction related to obtaining documents	46,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Total	3.610.290
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Downloading or printing an official form	77,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	60,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Online filing of tax returns in person	10,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Performing an interaction related to access to information	53,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Information:  Access to stored personal data (pension, employment history, etc.)	34,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	36,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Performing an interaction related to obtaining documents	62,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	38,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	44
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Total	4.712.777
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Downloading or printing an official form	80,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	69,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Online filing of tax returns in person	39,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Performing an interaction related to access to information	79,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Information:  Access to stored personal data (pension, employment history, etc.)	66,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	33,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	60,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Performing an interaction related to obtaining documents	53,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	38,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Average of types of contact with public administration agencies	4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Total	6.073.119
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Downloading or printing an official form	82,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	73,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Online filing of tax returns in person	37,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Performing an interaction related to access to information	75,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Information:  Access to stored personal data (pension, employment history, etc.)	62,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	55,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Performing an interaction related to obtaining documents	49,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	35,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Average of types of contact with public administration agencies	4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Total	6.585.417
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Downloading or printing an official form	80,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	71,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Online filing of tax returns in person	33,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Performing an interaction related to access to information	70,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Information:  Access to stored personal data (pension, employment history, etc.)	55,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Performing an interaction related to obtaining documents	43,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Total	4.887.069
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Downloading or printing an official form	79
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	64,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Online filing of tax returns in person	33,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Performing an interaction related to access to information	73,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Information:  Access to stored personal data (pension, employment history, etc.)	61,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	52,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Performing an interaction related to obtaining documents	34,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Total	2.316.336
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Downloading or printing an official form	75
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	63,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Online filing of tax returns in person	29,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Performing an interaction related to access to information	59,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Information:  Access to stored personal data (pension, employment history, etc.)	46,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Performing an interaction related to obtaining documents	22
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	14,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	10
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Average of types of contact with public administration agencies	3,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Total	12.098.569
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Downloading or printing an official form	81,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Arranging an appointment or booking (of an activity, medical care, etc.)	70,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Online filing of tax returns in person	36,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to access to information	72,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information:  Access to stored personal data (pension, employment history, etc.)	57,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to obtaining documents	46,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Average of types of contact with public administration agencies	3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Total	3.494.508
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Downloading or printing an official form	80,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Online filing of tax returns in person	33,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to access to information	70,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	55,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to obtaining documents	47,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	29,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Total	4.421.300
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Downloading or printing an official form	78,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	68,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Online filing of tax returns in person	29,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to access to information	70,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	56,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to obtaining documents	46,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	29,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Total	3.172.932
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Downloading or printing an official form	79,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	66,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Online filing of tax returns in person	29,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to access to information	66,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	51,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to obtaining documents	44,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Total	4.997.698
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Downloading or printing an official form	75,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	61,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Online filing of tax returns in person	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to access to information	70,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	55,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to obtaining documents	41,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Average of types of contact with public administration agencies	3,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Total	2.938.936
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Downloading or printing an official form	77,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Arranging an appointment or booking (of an activity, medical care, etc.)	65,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Online filing of tax returns in person	39,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Performing an interaction related to access to information	72,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Information:  Access to stored personal data (pension, employment history, etc.)	57,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	55,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Performing an interaction related to obtaining documents	37,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Total	6.851.102
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Downloading or printing an official form	78
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Arranging an appointment or booking (of an activity, medical care, etc.)	68,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Online filing of tax returns in person	34,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Performing an interaction related to access to information	71,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Information:  Access to stored personal data (pension, employment history, etc.)	59
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Performing an interaction related to obtaining documents	37,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Total	8.161.054
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Downloading or printing an official form	80,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Arranging an appointment or booking (of an activity, medical care, etc.)	67,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Online filing of tax returns in person	32,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Performing an interaction related to access to information	70,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Information:  Access to stored personal data (pension, employment history, etc.)	57,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Performing an interaction related to obtaining documents	44,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Total	7.847.021
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Downloading or printing an official form	81,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Arranging an appointment or booking (of an activity, medical care, etc.)	71,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Online filing of tax returns in person	30,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Performing an interaction related to access to information	71,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Information:  Access to stored personal data (pension, employment history, etc.)	53,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	52,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Performing an interaction related to obtaining documents	54,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	36,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	34,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Total	2.386.895
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Downloading or printing an official form	78,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Arranging an appointment or booking (of an activity, medical care, etc.)	63,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Online filing of tax returns in person	24,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Performing an interaction related to access to information	63,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Information:  Access to stored personal data (pension, employment history, etc.)	50,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Performing an interaction related to obtaining documents	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Average of types of contact with public administration agencies	3,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Total	2.938.936
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Downloading or printing an official form	77,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Arranging an appointment or booking (of an activity, medical care, etc.)	65,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Online filing of tax returns in person	39,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Performing an interaction related to access to information	72,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Information:  Access to stored personal data (pension, employment history, etc.)	57,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	55,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Performing an interaction related to obtaining documents	37,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single-person household	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Total	3.889.616
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Downloading or printing an official form	76,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Arranging an appointment or booking (of an activity, medical care, etc.)	64,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Online filing of tax returns in person	30,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Performing an interaction related to access to information	69,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Information:  Access to stored personal data (pension, employment history, etc.)	54,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Performing an interaction related to obtaining documents	47,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	31,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Single parent living with a child	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Total	3.937.067
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Downloading or printing an official form	79,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Arranging an appointment or booking (of an activity, medical care, etc.)	68,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Online filing of tax returns in person	37,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Performing an interaction related to access to information	71,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Information:  Access to stored personal data (pension, employment history, etc.)	59,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Performing an interaction related to obtaining documents	35,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	15,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Total	14.411.564
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Downloading or printing an official form	81,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Arranging an appointment or booking (of an activity, medical care, etc.)	69,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Online filing of tax returns in person	31,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Performing an interaction related to access to information	70,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Information:  Access to stored personal data (pension, employment history, etc.)	55,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Performing an interaction related to obtaining documents	49,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	31
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Average of types of contact with public administration agencies	3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Total	3.007.825
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Downloading or printing an official form	78,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Arranging an appointment or booking (of an activity, medical care, etc.)	68,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Online filing of tax returns in person	25,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Performing an interaction related to access to information	70,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Information:  Access to stored personal data (pension, employment history, etc.)	57,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Performing an interaction related to obtaining documents	43,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Total	12.842.593
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Downloading or printing an official form	81,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Arranging an appointment or booking (of an activity, medical care, etc.)	71,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Online filing of tax returns in person	34,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Performing an interaction related to access to information	71,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Information:  Access to stored personal data (pension, employment history, etc.)	58,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	52,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Performing an interaction related to obtaining documents	42,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Total	2.843.362
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Downloading or printing an official form	82,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Arranging an appointment or booking (of an activity, medical care, etc.)	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Online filing of tax returns in person	39,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to access to information	78,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information:  Access to stored personal data (pension, employment history, etc.)	65,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	34,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	59,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to obtaining documents	50,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	10,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Average of types of contact with public administration agencies	4,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Total	12.499.052
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Downloading or printing an official form	77,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Arranging an appointment or booking (of an activity, medical care, etc.)	63,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Online filing of tax returns in person	28,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to access to information	67,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Information:  Access to stored personal data (pension, employment history, etc.)	51,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to obtaining documents	47,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Total	24.515.580
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Downloading or printing an official form	80,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Arranging an appointment or booking (of an activity, medical care, etc.)	68,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Online filing of tax returns in person	34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Performing an interaction related to access to information	70,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Information:  Access to stored personal data (pension, employment history, etc.)	56,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Performing an interaction related to obtaining documents	45,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Total	3.669.427
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Downloading or printing an official form	77
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Arranging an appointment or booking (of an activity, medical care, etc.)	67,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Online filing of tax returns in person	19,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Performing an interaction related to access to information	71,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Information:  Access to stored personal data (pension, employment history, etc.)	56,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Performing an interaction related to obtaining documents	48,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	36,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Total	1.030.127
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Downloading or printing an official form	65,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Arranging an appointment or booking (of an activity, medical care, etc.)	70,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Online filing of tax returns in person	20,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Performing an interaction related to access to information	64,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Information:  Access to stored personal data (pension, employment history, etc.)	52,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	12,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Performing an interaction related to obtaining documents	32,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	15,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Average of types of contact with public administration agencies	3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Total	4.299.286
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Downloading or printing an official form	78,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Arranging an appointment or booking (of an activity, medical care, etc.)	68,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Online filing of tax returns in person	26,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to access to information	68,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Information:  Access to stored personal data (pension, employment history, etc.)	55,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to obtaining documents	40,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Total	22.855.594
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Downloading or printing an official form	80,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Arranging an appointment or booking (of an activity, medical care, etc.)	67,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Online filing of tax returns in person	33,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Performing an interaction related to access to information	71,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Information:  Access to stored personal data (pension, employment history, etc.)	56,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	52,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Performing an interaction related to obtaining documents	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Average of types of contact with public administration agencies	3,9