Population class	Socio-economic characteristics	Type of contact	Total
Total Persons  (16 to 74 years old)	Total Persons	Total	35.436.056
Total Persons  (16 to 74 years old)	Total Persons	Use of one or more websites or apps of public administration agencies	79,7
Total Persons  (16 to 74 years old)	Total Persons	Downloading or printing an official form	63,5
Total Persons  (16 to 74 years old)	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	54,3
Total Persons  (16 to 74 years old)	Total Persons	Online filing of tax returns in person	25,7
Total Persons  (16 to 74 years old)	Total Persons	Performing an interaction related to access to information	56,3
Total Persons  (16 to 74 years old)	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	44,8
Total Persons  (16 to 74 years old)	Total Persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21
Total Persons  (16 to 74 years old)	Total Persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,2
Total Persons  (16 to 74 years old)	Total Persons	Performing an interaction related to obtaining documents	36,3
Total Persons  (16 to 74 years old)	Total Persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,1
Total Persons  (16 to 74 years old)	Total Persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,3
Total Persons  (16 to 74 years old)	Total Persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,7
Total Persons  (16 to 74 years old)	Total Persons	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Total	975.226
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Use of one or more websites or apps of public administration agencies	31,1
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Downloading or printing an official form	16,1
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Arranging an appointment or booking (of an activity, medical care, etc.)	19,1
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Online filing of tax returns in person	1,3
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Performing an interaction related to access to information	16,3
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Information:  Access to stored personal data (pension, employment history, etc.)	11,2
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	4
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	10
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Performing an interaction related to obtaining documents	9,3
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	4,8
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	4,4
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2,6
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Average of types of contact with public administration agencies	0,7
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Total	3.261.171
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Use of one or more websites or apps of public administration agencies	46
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Downloading or printing an official form	31,4
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	26,8
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Online filing of tax returns in person	5,7
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Performing an interaction related to access to information	23,4
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Information:  Access to stored personal data (pension, employment history, etc.)	17,8
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	5,6
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	13,9
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Performing an interaction related to obtaining documents	11,1
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	5,2
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	7,6
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	1
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Average of types of contact with public administration agencies	1,1
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Total	8.449.633
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Use of one or more websites or apps of public administration agencies	70,1
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Downloading or printing an official form	50,3
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	42,1
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Online filing of tax returns in person	15,5
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Performing an interaction related to access to information	41,3
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Information:  Access to stored personal data (pension, employment history, etc.)	33,3
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	11,1
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	27,8
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Performing an interaction related to obtaining documents	27
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	14,6
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	17,4
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,8
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Average of types of contact with public administration agencies	2,2
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Total	9.544.914
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Use of one or more websites or apps of public administration agencies	86,3
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Downloading or printing an official form	68,3
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	59
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Online filing of tax returns in person	22
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Performing an interaction related to access to information	59,1
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Information:  Access to stored personal data (pension, employment history, etc.)	46,1
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,1
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,6
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Performing an interaction related to obtaining documents	41,2
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,2
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,5
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,2
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Average of types of contact with public administration agencies	3,2
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Total	3.766.121
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Use of one or more websites or apps of public administration agencies	90
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Downloading or printing an official form	74
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Arranging an appointment or booking (of an activity, medical care, etc.)	62,5
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Online filing of tax returns in person	31,2
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Performing an interaction related to access to information	69,8
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Information:  Access to stored personal data (pension, employment history, etc.)	57
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,2
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,8
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Performing an interaction related to obtaining documents	40,3
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,6
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,7
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Average of types of contact with public administration agencies	3,6
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Total	3.702.568
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Use of one or more websites or apps of public administration agencies	93,4
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Downloading or printing an official form	79,5
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Arranging an appointment or booking (of an activity, medical care, etc.)	67,9
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Online filing of tax returns in person	44,5
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Performing an interaction related to access to information	73,5
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Information:  Access to stored personal data (pension, employment history, etc.)	59,2
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	33
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	57,9
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Performing an interaction related to obtaining documents	47,1
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	34,6
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,7
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,2
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Average of types of contact with public administration agencies	4,1
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Total	5.303.804
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Use of one or more websites or apps of public administration agencies	95,1
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Downloading or printing an official form	83,9
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Arranging an appointment or booking (of an activity, medical care, etc.)	72,1
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Online filing of tax returns in person	46,9
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Performing an interaction related to access to information	78,9
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Information:  Access to stored personal data (pension, employment history, etc.)	62,9
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	36,4
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	64
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Performing an interaction related to obtaining documents	51
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37,4
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,5
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	10,7
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Average of types of contact with public administration agencies	4,4
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Total	355.817
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Use of one or more websites or apps of public administration agencies	98,1
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Downloading or printing an official form	95,9
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Arranging an appointment or booking (of an activity, medical care, etc.)	82,8
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Online filing of tax returns in person	49,3
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Performing an interaction related to access to information	83,4
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Information:  Access to stored personal data (pension, employment history, etc.)	70,3
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	46,9
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	71,8
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Performing an interaction related to obtaining documents	57,7
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	42,2
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	33,2
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	12,7
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Average of types of contact with public administration agencies	5,1
Total Persons  (16 to 74 years old)	Studies completed: Others	Total	76.800
Total Persons  (16 to 74 years old)	Studies completed: Others	Use of one or more websites or apps of public administration agencies	71,2
Total Persons  (16 to 74 years old)	Studies completed: Others	Downloading or printing an official form	62,2
Total Persons  (16 to 74 years old)	Studies completed: Others	Arranging an appointment or booking (of an activity, medical care, etc.)	19,5
Total Persons  (16 to 74 years old)	Studies completed: Others	Online filing of tax returns in person	3
Total Persons  (16 to 74 years old)	Studies completed: Others	Performing an interaction related to access to information	64,5
Total Persons  (16 to 74 years old)	Studies completed: Others	Information:  Access to stored personal data (pension, employment history, etc.)	64,5
Total Persons  (16 to 74 years old)	Studies completed: Others	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	..
Total Persons  (16 to 74 years old)	Studies completed: Others	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	11,4
Total Persons  (16 to 74 years old)	Studies completed: Others	Performing an interaction related to obtaining documents	11,4
Total Persons  (16 to 74 years old)	Studies completed: Others	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	..
Total Persons  (16 to 74 years old)	Studies completed: Others	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	11,4
Total Persons  (16 to 74 years old)	Studies completed: Others	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	..
Total Persons  (16 to 74 years old)	Studies completed: Others	Average of types of contact with public administration agencies	1,7
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Total	20.498.176
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Use of one or more websites or apps of public administration agencies	89,7
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Downloading or printing an official form	73,9
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Arranging an appointment or booking (of an activity, medical care, etc.)	63,1
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Online filing of tax returns in person	34,6
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Performing an interaction related to access to information	68,1
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Information:  Access to stored personal data (pension, employment history, etc.)	56,3
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,1
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,4
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Performing an interaction related to obtaining documents	42
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,3
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,9
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,7
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Average of types of contact with public administration agencies	3,6
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Total	3.770.240
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Use of one or more websites or apps of public administration agencies	78,1
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Downloading or printing an official form	58,7
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Arranging an appointment or booking (of an activity, medical care, etc.)	52
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Online filing of tax returns in person	18
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Performing an interaction related to access to information	51,2
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Information:  Access to stored personal data (pension, employment history, etc.)	39,4
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	16,7
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	36,7
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Performing an interaction related to obtaining documents	38,7
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	21,5
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,8
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,1
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Average of types of contact with public administration agencies	2,7
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Total	3.158.289
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Use of one or more websites or apps of public administration agencies	79,8
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Downloading or printing an official form	60,9
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Arranging an appointment or booking (of an activity, medical care, etc.)	48,1
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Online filing of tax returns in person	5
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Performing an interaction related to access to information	44,4
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Information:  Access to stored personal data (pension, employment history, etc.)	26,2
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,9
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	31,2
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Performing an interaction related to obtaining documents	51
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,1
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	38,5
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,4
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Average of types of contact with public administration agencies	2,6
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Total	1.850.355
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Use of one or more websites or apps of public administration agencies	50,4
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Downloading or printing an official form	36,4
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Arranging an appointment or booking (of an activity, medical care, etc.)	31,2
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Online filing of tax returns in person	8,4
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Performing an interaction related to access to information	24,7
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Information:  Access to stored personal data (pension, employment history, etc.)	17,5
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	6
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	17,1
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Performing an interaction related to obtaining documents	11,8
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	7,2
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	7,3
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	1,3
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Average of types of contact with public administration agencies	1,3
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Total	5.101.010
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Use of one or more websites or apps of public administration agencies	54,9
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Downloading or printing an official form	40,7
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Arranging an appointment or booking (of an activity, medical care, etc.)	36,1
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Online filing of tax returns in person	16,9
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Performing an interaction related to access to information	34,4
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Information:  Access to stored personal data (pension, employment history, etc.)	27,5
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	11,9
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	24,6
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Performing an interaction related to obtaining documents	13,3
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	8,7
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	6,3
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2,4
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Average of types of contact with public administration agencies	1,8
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Total	1.057.985
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Use of one or more websites or apps of public administration agencies	63,9
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Downloading or printing an official form	46,2
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Arranging an appointment or booking (of an activity, medical care, etc.)	40,7
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Online filing of tax returns in person	12,6
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Performing an interaction related to access to information	40,2
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Information:  Access to stored personal data (pension, employment history, etc.)	28,4
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	12
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	31,7
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Performing an interaction related to obtaining documents	26,7
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18,3
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	15,3
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,4
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Average of types of contact with public administration agencies	2,1
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Total	13.914.348
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Use of one or more websites or apps of public administration agencies	90,8
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Downloading or printing an official form	75,3
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Online filing of tax returns in person	40
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Performing an interaction related to access to information	69
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Information:  Access to stored personal data (pension, employment history, etc.)	56,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Performing an interaction related to obtaining documents	39,9
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,9
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,5
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Permanent or indefinite-term employed person	Average of types of contact with public administration agencies	3,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Total	3.288.183
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Use of one or more websites or apps of public administration agencies	91,1
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Downloading or printing an official form	73,3
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Arranging an appointment or booking (of an activity, medical care, etc.)	69,5
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Online filing of tax returns in person	30,4
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Performing an interaction related to access to information	71,6
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Information:  Access to stored personal data (pension, employment history, etc.)	60,5
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28,5
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,4
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Performing an interaction related to obtaining documents	52,9
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	36,4
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	33,2
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	11,2
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Temporary workers employed by someone else	Average of types of contact with public administration agencies	4
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Total	1.267.180
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Use of one or more websites or apps of public administration agencies	86,4
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Downloading or printing an official form	67,3
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Online filing of tax returns in person	15,5
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Performing an interaction related to access to information	61,5
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Information:  Access to stored personal data (pension, employment history, etc.)	52,5
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,5
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,5
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Performing an interaction related to obtaining documents	42,4
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,8
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,3
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed with employees	Average of types of contact with public administration agencies	3,2
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Total	1.900.326
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Use of one or more websites or apps of public administration agencies	81,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Downloading or printing an official form	68,9
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Arranging an appointment or booking (of an activity, medical care, etc.)	58,1
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Online filing of tax returns in person	17,6
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Performing an interaction related to access to information	60,6
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Information:  Access to stored personal data (pension, employment history, etc.)	49,2
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,2
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,3
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Performing an interaction related to obtaining documents	37,9
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,4
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,2
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,1
Total Persons  (16 to 74 years old)	Professional Situation (in main job): Self-employed without employees	Average of types of contact with public administration agencies	3,2
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Total	128.139
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Use of one or more websites or apps of public administration agencies	84,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Downloading or printing an official form	67,9
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Arranging an appointment or booking (of an activity, medical care, etc.)	41,4
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Online filing of tax returns in person	9,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Performing an interaction related to access to information	60,1
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Information:  Access to stored personal data (pension, employment history, etc.)	37,4
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	8,3
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,9
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Performing an interaction related to obtaining documents	39,5
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,8
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,3
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	1,7
Total Persons  (16 to 74 years old)	Professional Situation (in main job):  Family help (without stipulated salary)	Average of types of contact with public administration agencies	2,6
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Total	17.097.865
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Use of one or more websites or apps of public administration agencies	89,5
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Downloading or printing an official form	74
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Arranging an appointment or booking (of an activity, medical care, etc.)	62,8
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Online filing of tax returns in person	36,7
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Performing an interaction related to access to information	68,8
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Information:  Access to stored personal data (pension, employment history, etc.)	57,3
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,8
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,1
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Performing an interaction related to obtaining documents	40,8
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,9
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,3
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,8
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Full-time	Average of types of contact with public administration agencies	3,7
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Total	3.400.312
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Use of one or more websites or apps of public administration agencies	90,5
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Downloading or printing an official form	73
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Arranging an appointment or booking (of an activity, medical care, etc.)	64,6
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Online filing of tax returns in person	24,3
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Performing an interaction related to access to information	64,8
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Information:  Access to stored personal data (pension, employment history, etc.)	51,1
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,6
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,6
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Performing an interaction related to obtaining documents	48
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,4
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	30,7
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Total Persons  (16 to 74 years old)	Professional working pattern (in main job): Part-time	Average of types of contact with public administration agencies	3,5
Total Persons  (16 to 74 years old)	Main occupation: Manual	Total	5.582.625
Total Persons  (16 to 74 years old)	Main occupation: Manual	Use of one or more websites or apps of public administration agencies	78,9
Total Persons  (16 to 74 years old)	Main occupation: Manual	Downloading or printing an official form	58,2
Total Persons  (16 to 74 years old)	Main occupation: Manual	Arranging an appointment or booking (of an activity, medical care, etc.)	49,6
Total Persons  (16 to 74 years old)	Main occupation: Manual	Online filing of tax returns in person	20,9
Total Persons  (16 to 74 years old)	Main occupation: Manual	Performing an interaction related to access to information	52
Total Persons  (16 to 74 years old)	Main occupation: Manual	Information:  Access to stored personal data (pension, employment history, etc.)	42,6
Total Persons  (16 to 74 years old)	Main occupation: Manual	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	15,4
Total Persons  (16 to 74 years old)	Main occupation: Manual	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	35,2
Total Persons  (16 to 74 years old)	Main occupation: Manual	Performing an interaction related to obtaining documents	29,5
Total Persons  (16 to 74 years old)	Main occupation: Manual	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18
Total Persons  (16 to 74 years old)	Main occupation: Manual	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18
Total Persons  (16 to 74 years old)	Main occupation: Manual	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,1
Total Persons  (16 to 74 years old)	Main occupation: Manual	Average of types of contact with public administration agencies	2,6
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Total	14.915.552
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Use of one or more websites or apps of public administration agencies	93,8
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Downloading or printing an official form	79,7
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Arranging an appointment or booking (of an activity, medical care, etc.)	68,1
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Online filing of tax returns in person	39,8
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Performing an interaction related to access to information	74,2
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Information:  Access to stored personal data (pension, employment history, etc.)	61,4
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,1
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	56
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Performing an interaction related to obtaining documents	46,6
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	33,5
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,7
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,7
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Average of types of contact with public administration agencies	4
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Total	876.084
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Use of one or more websites or apps of public administration agencies	98,4
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Downloading or printing an official form	88,5
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Arranging an appointment or booking (of an activity, medical care, etc.)	73,3
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Online filing of tax returns in person	61,8
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Performing an interaction related to access to information	83,6
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Information:  Access to stored personal data (pension, employment history, etc.)	72,9
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	38,4
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	69,1
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Performing an interaction related to obtaining documents	53,7
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	39,5
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,9
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	13,8
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Average of types of contact with public administration agencies	4,8
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Total	19.622.093
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Use of one or more websites or apps of public administration agencies	89,3
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Downloading or printing an official form	73,2
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Arranging an appointment or booking (of an activity, medical care, etc.)	62,6
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Online filing of tax returns in person	33,4
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Performing an interaction related to access to information	67,5
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Information:  Access to stored personal data (pension, employment history, etc.)	55,5
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,6
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,5
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Performing an interaction related to obtaining documents	41,4
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,8
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,8
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,4
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Average of types of contact with public administration agencies	3,6
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Total	4.855.149
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Use of one or more websites or apps of public administration agencies	64,2
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Downloading or printing an official form	46,5
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Arranging an appointment or booking (of an activity, medical care, etc.)	42,5
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Online filing of tax returns in person	12
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Performing an interaction related to access to information	36,9
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Information:  Access to stored personal data (pension, employment history, etc.)	27,2
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	11,7
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	27,2
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Performing an interaction related to obtaining documents	28,2
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	16,2
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18,3
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,3
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Average of types of contact with public administration agencies	2,1
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Total	10.437.115
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Use of one or more websites or apps of public administration agencies	76,5
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Downloading or printing an official form	58
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Arranging an appointment or booking (of an activity, medical care, etc.)	51,2
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Online filing of tax returns in person	22,4
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Performing an interaction related to access to information	52,2
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Information:  Access to stored personal data (pension, employment history, etc.)	42,6
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	36,7
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Performing an interaction related to obtaining documents	32,7
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	21,1
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,4
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Average of types of contact with public administration agencies	2,7
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Total	7.464.629
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Use of one or more websites or apps of public administration agencies	85,5
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Downloading or printing an official form	70,4
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Arranging an appointment or booking (of an activity, medical care, etc.)	59,6
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Online filing of tax returns in person	31,8
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Performing an interaction related to access to information	64,2
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Information:  Access to stored personal data (pension, employment history, etc.)	52,3
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,8
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,6
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Performing an interaction related to obtaining documents	38,1
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,1
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,4
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,1
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Average of types of contact with public administration agencies	3,4
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Total	3.202.655
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Use of one or more websites or apps of public administration agencies	91,3
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Downloading or printing an official form	75,7
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Arranging an appointment or booking (of an activity, medical care, etc.)	68,5
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Online filing of tax returns in person	30,9
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Performing an interaction related to access to information	70
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Information:  Access to stored personal data (pension, employment history, etc.)	56
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,1
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Performing an interaction related to obtaining documents	45,5
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	33,6
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,7
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,1
Total Persons  (16 to 74 years old)	Net household monthly income : From  2,500 to less than 3,000	Average of types of contact with public administration agencies	3,8
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Total	5.428.245
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Use of one or more websites or apps of public administration agencies	93
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Downloading or printing an official form	82
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Arranging an appointment or booking (of an activity, medical care, etc.)	67,9
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Online filing of tax returns in person	41,5
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Performing an interaction related to access to information	73,8
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Information:  Access to stored personal data (pension, employment history, etc.)	59,3
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	29,6
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	58
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Performing an interaction related to obtaining documents	47,4
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,2
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,9
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,8
Total Persons  (16 to 74 years old)	Net household monthly income 3,000 euros or more	Average of types of contact with public administration agencies	4
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Total	4.048.263
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Use of one or more websites or apps of public administration agencies	69
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Downloading or printing an official form	51,3
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Arranging an appointment or booking (of an activity, medical care, etc.)	37,4
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Online filing of tax returns in person	13,7
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Performing an interaction related to access to information	40,8
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Information:  Access to stored personal data (pension, employment history, etc.)	29,4
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	11,8
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	26,8
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Performing an interaction related to obtaining documents	29,6
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	17,3
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,1
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2,8
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Average of types of contact with public administration agencies	2,1
Internet users in the last 12 months	Total Persons	Total	33.632.763
Internet users in the last 12 months	Total Persons	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 12 months	Total Persons	Downloading or printing an official form	67
Internet users in the last 12 months	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	57,2
Internet users in the last 12 months	Total Persons	Online filing of tax returns in person	27
Internet users in the last 12 months	Total Persons	Performing an interaction related to access to information	59,3
Internet users in the last 12 months	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	47,2
Internet users in the last 12 months	Total Persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,1
Internet users in the last 12 months	Total Persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,4
Internet users in the last 12 months	Total Persons	Performing an interaction related to obtaining documents	38,2
Internet users in the last 12 months	Total Persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,4
Internet users in the last 12 months	Total Persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,4
Internet users in the last 12 months	Total Persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 12 months	Total Persons	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Total	622.392
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Use of one or more websites or apps of public administration agencies	48,8
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Downloading or printing an official form	25,2
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Arranging an appointment or booking (of an activity, medical care, etc.)	29,9
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Online filing of tax returns in person	2
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Performing an interaction related to access to information	25,6
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Information:  Access to stored personal data (pension, employment history, etc.)	17,5
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	6,2
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	15,7
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Performing an interaction related to obtaining documents	14,6
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	7,5
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	6,8
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Average of types of contact with public administration agencies	1,1
Internet users in the last 12 months	Studies completed: Primary Education	Total	2.544.191
Internet users in the last 12 months	Studies completed: Primary Education	Use of one or more websites or apps of public administration agencies	58,9
Internet users in the last 12 months	Studies completed: Primary Education	Downloading or printing an official form	40,2
Internet users in the last 12 months	Studies completed: Primary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	34,3
Internet users in the last 12 months	Studies completed: Primary Education	Online filing of tax returns in person	7,3
Internet users in the last 12 months	Studies completed: Primary Education	Performing an interaction related to access to information	30
Internet users in the last 12 months	Studies completed: Primary Education	Information:  Access to stored personal data (pension, employment history, etc.)	22,9
Internet users in the last 12 months	Studies completed: Primary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	7,1
Internet users in the last 12 months	Studies completed: Primary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	17,8
Internet users in the last 12 months	Studies completed: Primary Education	Performing an interaction related to obtaining documents	14,2
Internet users in the last 12 months	Studies completed: Primary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	6,7
Internet users in the last 12 months	Studies completed: Primary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	9,7
Internet users in the last 12 months	Studies completed: Primary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	1,2
Internet users in the last 12 months	Studies completed: Primary Education	Average of types of contact with public administration agencies	1,5
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Total	7.945.446
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Use of one or more websites or apps of public administration agencies	74,5
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Downloading or printing an official form	53,5
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	44,8
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Online filing of tax returns in person	16,4
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Performing an interaction related to access to information	44
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Information:  Access to stored personal data (pension, employment history, etc.)	35,4
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	11,8
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	29,6
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Performing an interaction related to obtaining documents	28,8
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	15,6
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18,5
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Average of types of contact with public administration agencies	2,3
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Total	9.413.219
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Use of one or more websites or apps of public administration agencies	87,5
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Downloading or printing an official form	69,2
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	59,9
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Online filing of tax returns in person	22,3
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Performing an interaction related to access to information	59,9
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Information:  Access to stored personal data (pension, employment history, etc.)	46,7
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,4
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42,2
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Performing an interaction related to obtaining documents	41,8
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,6
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,8
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,3
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Total	3.728.645
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Use of one or more websites or apps of public administration agencies	90,9
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Downloading or printing an official form	74,7
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Arranging an appointment or booking (of an activity, medical care, etc.)	63,2
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Online filing of tax returns in person	31,5
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Performing an interaction related to access to information	70,5
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Information:  Access to stored personal data (pension, employment history, etc.)	57,6
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,5
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,3
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Performing an interaction related to obtaining documents	40,7
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,9
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,9
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months	Studies completed: University studies and similar	Total	3.671.237
Internet users in the last 12 months	Studies completed: University studies and similar	Use of one or more websites or apps of public administration agencies	94,2
Internet users in the last 12 months	Studies completed: University studies and similar	Downloading or printing an official form	80,2
Internet users in the last 12 months	Studies completed: University studies and similar	Arranging an appointment or booking (of an activity, medical care, etc.)	68,4
Internet users in the last 12 months	Studies completed: University studies and similar	Online filing of tax returns in person	44,9
Internet users in the last 12 months	Studies completed: University studies and similar	Performing an interaction related to access to information	74,2
Internet users in the last 12 months	Studies completed: University studies and similar	Information:  Access to stored personal data (pension, employment history, etc.)	59,7
Internet users in the last 12 months	Studies completed: University studies and similar	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	33,2
Internet users in the last 12 months	Studies completed: University studies and similar	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	58,4
Internet users in the last 12 months	Studies completed: University studies and similar	Performing an interaction related to obtaining documents	47,5
Internet users in the last 12 months	Studies completed: University studies and similar	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	34,9
Internet users in the last 12 months	Studies completed: University studies and similar	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,9
Internet users in the last 12 months	Studies completed: University studies and similar	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,3
Internet users in the last 12 months	Studies completed: University studies and similar	Average of types of contact with public administration agencies	4,1
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Total	5.283.024
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Use of one or more websites or apps of public administration agencies	95,5
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Downloading or printing an official form	84,3
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Arranging an appointment or booking (of an activity, medical care, etc.)	72,4
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Online filing of tax returns in person	47,1
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Performing an interaction related to access to information	79,2
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Information:  Access to stored personal data (pension, employment history, etc.)	63,2
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	36,6
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	64,2
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Performing an interaction related to obtaining documents	51,2
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37,5
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,6
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	10,8
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Average of types of contact with public administration agencies	4,4
Internet users in the last 12 months	Studies completed: University doctorate	Total	355.817
Internet users in the last 12 months	Studies completed: University doctorate	Use of one or more websites or apps of public administration agencies	98,1
Internet users in the last 12 months	Studies completed: University doctorate	Downloading or printing an official form	95,9
Internet users in the last 12 months	Studies completed: University doctorate	Arranging an appointment or booking (of an activity, medical care, etc.)	82,8
Internet users in the last 12 months	Studies completed: University doctorate	Online filing of tax returns in person	49,3
Internet users in the last 12 months	Studies completed: University doctorate	Performing an interaction related to access to information	83,4
Internet users in the last 12 months	Studies completed: University doctorate	Information:  Access to stored personal data (pension, employment history, etc.)	70,3
Internet users in the last 12 months	Studies completed: University doctorate	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	46,9
Internet users in the last 12 months	Studies completed: University doctorate	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	71,8
Internet users in the last 12 months	Studies completed: University doctorate	Performing an interaction related to obtaining documents	57,7
Internet users in the last 12 months	Studies completed: University doctorate	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	42,2
Internet users in the last 12 months	Studies completed: University doctorate	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	33,2
Internet users in the last 12 months	Studies completed: University doctorate	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	12,7
Internet users in the last 12 months	Studies completed: University doctorate	Average of types of contact with public administration agencies	5,1
Internet users in the last 12 months	Studies completed: Others	Total	68.793
Internet users in the last 12 months	Studies completed: Others	Use of one or more websites or apps of public administration agencies	79,5
Internet users in the last 12 months	Studies completed: Others	Downloading or printing an official form	69,4
Internet users in the last 12 months	Studies completed: Others	Arranging an appointment or booking (of an activity, medical care, etc.)	21,7
Internet users in the last 12 months	Studies completed: Others	Online filing of tax returns in person	3,3
Internet users in the last 12 months	Studies completed: Others	Performing an interaction related to access to information	72
Internet users in the last 12 months	Studies completed: Others	Information:  Access to stored personal data (pension, employment history, etc.)	72
Internet users in the last 12 months	Studies completed: Others	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	..
Internet users in the last 12 months	Studies completed: Others	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	12,8
Internet users in the last 12 months	Studies completed: Others	Performing an interaction related to obtaining documents	12,8
Internet users in the last 12 months	Studies completed: Others	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	..
Internet users in the last 12 months	Studies completed: Others	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	12,8
Internet users in the last 12 months	Studies completed: Others	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	..
Internet users in the last 12 months	Studies completed: Others	Average of types of contact with public administration agencies	1,9
Internet users in the last 12 months	Employment situation: Employed economically active persons	Total	20.267.034
Internet users in the last 12 months	Employment situation: Employed economically active persons	Use of one or more websites or apps of public administration agencies	90,7
Internet users in the last 12 months	Employment situation: Employed economically active persons	Downloading or printing an official form	74,7
Internet users in the last 12 months	Employment situation: Employed economically active persons	Arranging an appointment or booking (of an activity, medical care, etc.)	63,8
Internet users in the last 12 months	Employment situation: Employed economically active persons	Online filing of tax returns in person	35
Internet users in the last 12 months	Employment situation: Employed economically active persons	Performing an interaction related to access to information	68,9
Internet users in the last 12 months	Employment situation: Employed economically active persons	Information:  Access to stored personal data (pension, employment history, etc.)	56,9
Internet users in the last 12 months	Employment situation: Employed economically active persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,4
Internet users in the last 12 months	Employment situation: Employed economically active persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,9
Internet users in the last 12 months	Employment situation: Employed economically active persons	Performing an interaction related to obtaining documents	42,4
Internet users in the last 12 months	Employment situation: Employed economically active persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,6
Internet users in the last 12 months	Employment situation: Employed economically active persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,1
Internet users in the last 12 months	Employment situation: Employed economically active persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,8
Internet users in the last 12 months	Employment situation: Employed economically active persons	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Total	3.597.236
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Use of one or more websites or apps of public administration agencies	81,8
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Downloading or printing an official form	61,6
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Arranging an appointment or booking (of an activity, medical care, etc.)	54,5
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Online filing of tax returns in person	18,9
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Performing an interaction related to access to information	53,6
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Information:  Access to stored personal data (pension, employment history, etc.)	41,3
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	17,6
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	38,5
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Performing an interaction related to obtaining documents	40,6
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	22,6
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,1
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,3
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Average of types of contact with public administration agencies	2,9
Internet users in the last 12 months	Employment situation: Inactive population: Students	Total	3.143.995
Internet users in the last 12 months	Employment situation: Inactive population: Students	Use of one or more websites or apps of public administration agencies	80,1
Internet users in the last 12 months	Employment situation: Inactive population: Students	Downloading or printing an official form	61,2
Internet users in the last 12 months	Employment situation: Inactive population: Students	Arranging an appointment or booking (of an activity, medical care, etc.)	48,3
Internet users in the last 12 months	Employment situation: Inactive population: Students	Online filing of tax returns in person	5
Internet users in the last 12 months	Employment situation: Inactive population: Students	Performing an interaction related to access to information	44,6
Internet users in the last 12 months	Employment situation: Inactive population: Students	Information:  Access to stored personal data (pension, employment history, etc.)	26,3
Internet users in the last 12 months	Employment situation: Inactive population: Students	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19
Internet users in the last 12 months	Employment situation: Inactive population: Students	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	31,3
Internet users in the last 12 months	Employment situation: Inactive population: Students	Performing an interaction related to obtaining documents	51,3
Internet users in the last 12 months	Employment situation: Inactive population: Students	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,3
Internet users in the last 12 months	Employment situation: Inactive population: Students	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	38,6
Internet users in the last 12 months	Employment situation: Inactive population: Students	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,4
Internet users in the last 12 months	Employment situation: Inactive population: Students	Average of types of contact with public administration agencies	2,6
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Total	1.544.203
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Use of one or more websites or apps of public administration agencies	60,4
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Downloading or printing an official form	43,6
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Arranging an appointment or booking (of an activity, medical care, etc.)	37,4
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Online filing of tax returns in person	10,1
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Performing an interaction related to access to information	29,6
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Information:  Access to stored personal data (pension, employment history, etc.)	21
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	7,1
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	20,4
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Performing an interaction related to obtaining documents	14,1
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	8,6
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	8,7
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	1,6
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Average of types of contact with public administration agencies	1,6
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Total	4.133.844
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Use of one or more websites or apps of public administration agencies	67,8
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Downloading or printing an official form	50,2
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Arranging an appointment or booking (of an activity, medical care, etc.)	44,5
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Online filing of tax returns in person	20,9
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Performing an interaction related to access to information	42,4
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Information:  Access to stored personal data (pension, employment history, etc.)	34
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	14,6
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	30,3
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Performing an interaction related to obtaining documents	16,4
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	10,8
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	7,8
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Average of types of contact with public administration agencies	2,2
Internet users in the last 12 months	Employment situation: Other employment situation	Total	946.450
Internet users in the last 12 months	Employment situation: Other employment situation	Use of one or more websites or apps of public administration agencies	71,4
Internet users in the last 12 months	Employment situation: Other employment situation	Downloading or printing an official form	51,6
Internet users in the last 12 months	Employment situation: Other employment situation	Arranging an appointment or booking (of an activity, medical care, etc.)	45,4
Internet users in the last 12 months	Employment situation: Other employment situation	Online filing of tax returns in person	14,1
Internet users in the last 12 months	Employment situation: Other employment situation	Performing an interaction related to access to information	44,9
Internet users in the last 12 months	Employment situation: Other employment situation	Information:  Access to stored personal data (pension, employment history, etc.)	31,7
Internet users in the last 12 months	Employment situation: Other employment situation	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	13,4
Internet users in the last 12 months	Employment situation: Other employment situation	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	35,4
Internet users in the last 12 months	Employment situation: Other employment situation	Performing an interaction related to obtaining documents	29,9
Internet users in the last 12 months	Employment situation: Other employment situation	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,5
Internet users in the last 12 months	Employment situation: Other employment situation	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	17,1
Internet users in the last 12 months	Employment situation: Other employment situation	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,7
Internet users in the last 12 months	Employment situation: Other employment situation	Average of types of contact with public administration agencies	2,3
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Total	13.812.143
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Use of one or more websites or apps of public administration agencies	91,5
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Downloading or printing an official form	75,9
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Arranging an appointment or booking (of an activity, medical care, etc.)	63,4
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Online filing of tax returns in person	40,3
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Performing an interaction related to access to information	69,5
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Information:  Access to stored personal data (pension, employment history, etc.)	57,1
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,8
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,4
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Performing an interaction related to obtaining documents	40,2
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,1
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,8
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,6
Internet users in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Total	3.255.766
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Use of one or more websites or apps of public administration agencies	92
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Downloading or printing an official form	74
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Arranging an appointment or booking (of an activity, medical care, etc.)	70,2
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Online filing of tax returns in person	30,7
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Performing an interaction related to access to information	72,3
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Information:  Access to stored personal data (pension, employment history, etc.)	61,1
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28,8
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Performing an interaction related to obtaining documents	53,4
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	36,8
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	33,6
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	11,3
Internet users in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Average of types of contact with public administration agencies	4
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Total	1.238.351
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Use of one or more websites or apps of public administration agencies	88,4
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Downloading or printing an official form	68,8
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Arranging an appointment or booking (of an activity, medical care, etc.)	58,3
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Online filing of tax returns in person	15,8
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Performing an interaction related to access to information	62,9
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Information:  Access to stored personal data (pension, employment history, etc.)	53,7
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,2
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	44,5
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Performing an interaction related to obtaining documents	43,4
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,6
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,2
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,5
Internet users in the last 12 months	Professional Situation (in main job): Self-employed with employees	Average of types of contact with public administration agencies	3,3
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Total	1.839.986
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Use of one or more websites or apps of public administration agencies	84,4
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Downloading or printing an official form	71,1
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Arranging an appointment or booking (of an activity, medical care, etc.)	60
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Online filing of tax returns in person	18,2
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Performing an interaction related to access to information	62,6
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Information:  Access to stored personal data (pension, employment history, etc.)	50,9
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,1
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,8
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Performing an interaction related to obtaining documents	39,1
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,3
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,9
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,3
Internet users in the last 12 months	Professional Situation (in main job): Self-employed without employees	Average of types of contact with public administration agencies	3,3
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Total	120.787
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Use of one or more websites or apps of public administration agencies	89,9
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Downloading or printing an official form	72
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Arranging an appointment or booking (of an activity, medical care, etc.)	43,9
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Online filing of tax returns in person	10,3
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Performing an interaction related to access to information	63,8
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Information:  Access to stored personal data (pension, employment history, etc.)	39,7
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	8,8
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,4
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Performing an interaction related to obtaining documents	41,9
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,5
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,9
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	1,8
Internet users in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Average of types of contact with public administration agencies	2,8
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Total	16.917.079
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Use of one or more websites or apps of public administration agencies	90,5
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Downloading or printing an official form	74,8
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Arranging an appointment or booking (of an activity, medical care, etc.)	63,4
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Online filing of tax returns in person	37,1
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Performing an interaction related to access to information	69,5
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Information:  Access to stored personal data (pension, employment history, etc.)	57,9
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,1
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,7
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Performing an interaction related to obtaining documents	41,2
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,2
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,6
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,9
Internet users in the last 12 months	Professional working pattern (in main job): Full-time	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Total	3.349.955
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Use of one or more websites or apps of public administration agencies	91,9
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Downloading or printing an official form	74,1
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Arranging an appointment or booking (of an activity, medical care, etc.)	65,6
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Online filing of tax returns in person	24,7
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Performing an interaction related to access to information	65,8
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Information:  Access to stored personal data (pension, employment history, etc.)	51,8
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,9
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,3
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Performing an interaction related to obtaining documents	48,8
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,9
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	31,2
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,5
Internet users in the last 12 months	Professional working pattern (in main job): Part-time	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months	Main occupation: Manual	Total	5.403.017
Internet users in the last 12 months	Main occupation: Manual	Use of one or more websites or apps of public administration agencies	81,5
Internet users in the last 12 months	Main occupation: Manual	Downloading or printing an official form	60,2
Internet users in the last 12 months	Main occupation: Manual	Arranging an appointment or booking (of an activity, medical care, etc.)	51,2
Internet users in the last 12 months	Main occupation: Manual	Online filing of tax returns in person	21,6
Internet users in the last 12 months	Main occupation: Manual	Performing an interaction related to access to information	53,8
Internet users in the last 12 months	Main occupation: Manual	Information:  Access to stored personal data (pension, employment history, etc.)	44
Internet users in the last 12 months	Main occupation: Manual	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	15,9
Internet users in the last 12 months	Main occupation: Manual	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	36,3
Internet users in the last 12 months	Main occupation: Manual	Performing an interaction related to obtaining documents	30,5
Internet users in the last 12 months	Main occupation: Manual	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18,6
Internet users in the last 12 months	Main occupation: Manual	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18,6
Internet users in the last 12 months	Main occupation: Manual	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,3
Internet users in the last 12 months	Main occupation: Manual	Average of types of contact with public administration agencies	2,7
Internet users in the last 12 months	Main occupation: Non-manual	Total	14.864.017
Internet users in the last 12 months	Main occupation: Non-manual	Use of one or more websites or apps of public administration agencies	94,1
Internet users in the last 12 months	Main occupation: Non-manual	Downloading or printing an official form	80
Internet users in the last 12 months	Main occupation: Non-manual	Arranging an appointment or booking (of an activity, medical care, etc.)	68,3
Internet users in the last 12 months	Main occupation: Non-manual	Online filing of tax returns in person	39,9
Internet users in the last 12 months	Main occupation: Non-manual	Performing an interaction related to access to information	74,4
Internet users in the last 12 months	Main occupation: Non-manual	Information:  Access to stored personal data (pension, employment history, etc.)	61,6
Internet users in the last 12 months	Main occupation: Non-manual	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,2
Internet users in the last 12 months	Main occupation: Non-manual	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	56,2
Internet users in the last 12 months	Main occupation: Non-manual	Performing an interaction related to obtaining documents	46,8
Internet users in the last 12 months	Main occupation: Non-manual	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	33,6
Internet users in the last 12 months	Main occupation: Non-manual	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,8
Internet users in the last 12 months	Main occupation: Non-manual	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,7
Internet users in the last 12 months	Main occupation: Non-manual	Average of types of contact with public administration agencies	4
Internet users in the last 12 months	Main occupation: ICT workers	Total	876.084
Internet users in the last 12 months	Main occupation: ICT workers	Use of one or more websites or apps of public administration agencies	98,4
Internet users in the last 12 months	Main occupation: ICT workers	Downloading or printing an official form	88,5
Internet users in the last 12 months	Main occupation: ICT workers	Arranging an appointment or booking (of an activity, medical care, etc.)	73,3
Internet users in the last 12 months	Main occupation: ICT workers	Online filing of tax returns in person	61,8
Internet users in the last 12 months	Main occupation: ICT workers	Performing an interaction related to access to information	83,6
Internet users in the last 12 months	Main occupation: ICT workers	Information:  Access to stored personal data (pension, employment history, etc.)	72,9
Internet users in the last 12 months	Main occupation: ICT workers	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	38,4
Internet users in the last 12 months	Main occupation: ICT workers	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	69,1
Internet users in the last 12 months	Main occupation: ICT workers	Performing an interaction related to obtaining documents	53,7
Internet users in the last 12 months	Main occupation: ICT workers	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	39,5
Internet users in the last 12 months	Main occupation: ICT workers	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,9
Internet users in the last 12 months	Main occupation: ICT workers	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	13,8
Internet users in the last 12 months	Main occupation: ICT workers	Average of types of contact with public administration agencies	4,8
Internet users in the last 12 months	Main occupation: Other workers	Total	19.390.950
Internet users in the last 12 months	Main occupation: Other workers	Use of one or more websites or apps of public administration agencies	90,4
Internet users in the last 12 months	Main occupation: Other workers	Downloading or printing an official form	74,1
Internet users in the last 12 months	Main occupation: Other workers	Arranging an appointment or booking (of an activity, medical care, etc.)	63,3
Internet users in the last 12 months	Main occupation: Other workers	Online filing of tax returns in person	33,8
Internet users in the last 12 months	Main occupation: Other workers	Performing an interaction related to access to information	68,3
Internet users in the last 12 months	Main occupation: Other workers	Information:  Access to stored personal data (pension, employment history, etc.)	56,2
Internet users in the last 12 months	Main occupation: Other workers	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,9
Internet users in the last 12 months	Main occupation: Other workers	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,1
Internet users in the last 12 months	Main occupation: Other workers	Performing an interaction related to obtaining documents	41,9
Internet users in the last 12 months	Main occupation: Other workers	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,2
Internet users in the last 12 months	Main occupation: Other workers	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,1
Internet users in the last 12 months	Main occupation: Other workers	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,5
Internet users in the last 12 months	Main occupation: Other workers	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Total	4.281.780
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Use of one or more websites or apps of public administration agencies	72,8
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Downloading or printing an official form	52,7
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Arranging an appointment or booking (of an activity, medical care, etc.)	48,2
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Online filing of tax returns in person	13,6
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Performing an interaction related to access to information	41,8
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Information:  Access to stored personal data (pension, employment history, etc.)	30,8
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	13,3
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	30,9
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Performing an interaction related to obtaining documents	32
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18,4
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,8
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,8
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Average of types of contact with public administration agencies	2,3
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Total	9.780.475
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Use of one or more websites or apps of public administration agencies	81,7
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Downloading or printing an official form	61,9
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Arranging an appointment or booking (of an activity, medical care, etc.)	54,6
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Online filing of tax returns in person	23,9
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Performing an interaction related to access to information	55,7
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Information:  Access to stored personal data (pension, employment history, etc.)	45,5
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,2
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,2
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Performing an interaction related to obtaining documents	34,9
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	22,6
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,7
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,2
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Average of types of contact with public administration agencies	2,9
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Total	7.232.788
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Use of one or more websites or apps of public administration agencies	88,2
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Downloading or printing an official form	72,7
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Arranging an appointment or booking (of an activity, medical care, etc.)	61,5
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Online filing of tax returns in person	32,8
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Performing an interaction related to access to information	66,3
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Information:  Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,6
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,1
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Performing an interaction related to obtaining documents	39,4
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,1
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,4
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Average of types of contact with public administration agencies	3,5
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Total	3.174.479
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Use of one or more websites or apps of public administration agencies	92,1
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Downloading or printing an official form	76,4
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Arranging an appointment or booking (of an activity, medical care, etc.)	69,1
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Online filing of tax returns in person	31,2
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Performing an interaction related to access to information	70,7
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Information:  Access to stored personal data (pension, employment history, etc.)	56,5
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,3
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,5
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Performing an interaction related to obtaining documents	46
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	33,9
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,9
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,1
Internet users in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Total	5.389.615
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Use of one or more websites or apps of public administration agencies	93,7
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Downloading or printing an official form	82,6
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Arranging an appointment or booking (of an activity, medical care, etc.)	68,4
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Online filing of tax returns in person	41,8
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Performing an interaction related to access to information	74,4
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Information:  Access to stored personal data (pension, employment history, etc.)	59,7
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	29,8
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	58,4
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Performing an interaction related to obtaining documents	47,7
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,4
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,1
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,8
Internet users in the last 12 months	Net household monthly income 3,000 euros or more	Average of types of contact with public administration agencies	4,1
Internet users in the last 12 months	Net household monthly income DK/NA	Total	3.773.625
Internet users in the last 12 months	Net household monthly income DK/NA	Use of one or more websites or apps of public administration agencies	74,1
Internet users in the last 12 months	Net household monthly income DK/NA	Downloading or printing an official form	55,1
Internet users in the last 12 months	Net household monthly income DK/NA	Arranging an appointment or booking (of an activity, medical care, etc.)	40,2
Internet users in the last 12 months	Net household monthly income DK/NA	Online filing of tax returns in person	14,7
Internet users in the last 12 months	Net household monthly income DK/NA	Performing an interaction related to access to information	43,7
Internet users in the last 12 months	Net household monthly income DK/NA	Information:  Access to stored personal data (pension, employment history, etc.)	31,5
Internet users in the last 12 months	Net household monthly income DK/NA	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	12,7
Internet users in the last 12 months	Net household monthly income DK/NA	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	28,7
Internet users in the last 12 months	Net household monthly income DK/NA	Performing an interaction related to obtaining documents	31,8
Internet users in the last 12 months	Net household monthly income DK/NA	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18,6
Internet users in the last 12 months	Net household monthly income DK/NA	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,5
Internet users in the last 12 months	Net household monthly income DK/NA	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3
Internet users in the last 12 months	Net household monthly income DK/NA	Average of types of contact with public administration agencies	2,2
Internet users in the last 3 months	Total Persons	Total	33.481.950
Internet users in the last 3 months	Total Persons	Use of one or more websites or apps of public administration agencies	84,2
Internet users in the last 3 months	Total Persons	Downloading or printing an official form	67,2
Internet users in the last 3 months	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	57,3
Internet users in the last 3 months	Total Persons	Online filing of tax returns in person	27,1
Internet users in the last 3 months	Total Persons	Performing an interaction related to access to information	59,4
Internet users in the last 3 months	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	47,3
Internet users in the last 3 months	Total Persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,2
Internet users in the last 3 months	Total Persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,6
Internet users in the last 3 months	Total Persons	Performing an interaction related to obtaining documents	38,3
Internet users in the last 3 months	Total Persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,5
Internet users in the last 3 months	Total Persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,5
Internet users in the last 3 months	Total Persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 3 months	Total Persons	Average of types of contact with public administration agencies	3,2
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Total	599.804
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Use of one or more websites or apps of public administration agencies	50,4
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Downloading or printing an official form	26,2
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Arranging an appointment or booking (of an activity, medical care, etc.)	30,8
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Online filing of tax returns in person	2,1
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Performing an interaction related to access to information	26,3
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Information:  Access to stored personal data (pension, employment history, etc.)	18,1
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	6,5
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	16
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Performing an interaction related to obtaining documents	15,1
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	7,7
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	7,1
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,2
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Average of types of contact with public administration agencies	1,2
Internet users in the last 3 months	Studies completed: Primary Education	Total	2.522.521
Internet users in the last 3 months	Studies completed: Primary Education	Use of one or more websites or apps of public administration agencies	59,2
Internet users in the last 3 months	Studies completed: Primary Education	Downloading or printing an official form	40,3
Internet users in the last 3 months	Studies completed: Primary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	34,4
Internet users in the last 3 months	Studies completed: Primary Education	Online filing of tax returns in person	7,3
Internet users in the last 3 months	Studies completed: Primary Education	Performing an interaction related to access to information	30,1
Internet users in the last 3 months	Studies completed: Primary Education	Information:  Access to stored personal data (pension, employment history, etc.)	22,9
Internet users in the last 3 months	Studies completed: Primary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	7,2
Internet users in the last 3 months	Studies completed: Primary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	17,9
Internet users in the last 3 months	Studies completed: Primary Education	Performing an interaction related to obtaining documents	14,2
Internet users in the last 3 months	Studies completed: Primary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	6,7
Internet users in the last 3 months	Studies completed: Primary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	9,7
Internet users in the last 3 months	Studies completed: Primary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	1,2
Internet users in the last 3 months	Studies completed: Primary Education	Average of types of contact with public administration agencies	1,5
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Total	7.890.372
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Use of one or more websites or apps of public administration agencies	74,7
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Downloading or printing an official form	53,7
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	44,8
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Online filing of tax returns in person	16,5
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Performing an interaction related to access to information	44,1
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Information:  Access to stored personal data (pension, employment history, etc.)	35,5
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	11,9
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	29,8
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Performing an interaction related to obtaining documents	28,8
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	15,6
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18,6
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,1
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Average of types of contact with public administration agencies	2,3
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Total	9.380.987
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Use of one or more websites or apps of public administration agencies	87,6
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Downloading or printing an official form	69,4
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	59,9
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Online filing of tax returns in person	22,3
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Performing an interaction related to access to information	60,1
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Information:  Access to stored personal data (pension, employment history, etc.)	46,8
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,5
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42,3
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Performing an interaction related to obtaining documents	41,9
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,7
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,9
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,3
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Average of types of contact with public administration agencies	3,2
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Total	3.716.455
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Use of one or more websites or apps of public administration agencies	90,9
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Downloading or printing an official form	74,7
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Arranging an appointment or booking (of an activity, medical care, etc.)	63,2
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Online filing of tax returns in person	31,4
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Performing an interaction related to access to information	70,6
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Information:  Access to stored personal data (pension, employment history, etc.)	57,6
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,6
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,5
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Performing an interaction related to obtaining documents	40,8
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months	Studies completed: University studies and similar	Total	3.666.432
Internet users in the last 3 months	Studies completed: University studies and similar	Use of one or more websites or apps of public administration agencies	94,2
Internet users in the last 3 months	Studies completed: University studies and similar	Downloading or printing an official form	80,3
Internet users in the last 3 months	Studies completed: University studies and similar	Arranging an appointment or booking (of an activity, medical care, etc.)	68,4
Internet users in the last 3 months	Studies completed: University studies and similar	Online filing of tax returns in person	44,9
Internet users in the last 3 months	Studies completed: University studies and similar	Performing an interaction related to access to information	74,2
Internet users in the last 3 months	Studies completed: University studies and similar	Information:  Access to stored personal data (pension, employment history, etc.)	59,7
Internet users in the last 3 months	Studies completed: University studies and similar	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	33,2
Internet users in the last 3 months	Studies completed: University studies and similar	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	58,5
Internet users in the last 3 months	Studies completed: University studies and similar	Performing an interaction related to obtaining documents	47,6
Internet users in the last 3 months	Studies completed: University studies and similar	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	34,9
Internet users in the last 3 months	Studies completed: University studies and similar	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26
Internet users in the last 3 months	Studies completed: University studies and similar	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,3
Internet users in the last 3 months	Studies completed: University studies and similar	Average of types of contact with public administration agencies	4,1
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Total	5.280.768
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Use of one or more websites or apps of public administration agencies	95,5
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Downloading or printing an official form	84,3
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Arranging an appointment or booking (of an activity, medical care, etc.)	72,4
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Online filing of tax returns in person	47,1
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Performing an interaction related to access to information	79,2
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Information:  Access to stored personal data (pension, employment history, etc.)	63,1
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	36,5
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	64,3
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Performing an interaction related to obtaining documents	51,2
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37,5
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,6
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	10,7
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Average of types of contact with public administration agencies	4,4
Internet users in the last 3 months	Studies completed: University doctorate	Total	355.817
Internet users in the last 3 months	Studies completed: University doctorate	Use of one or more websites or apps of public administration agencies	98,1
Internet users in the last 3 months	Studies completed: University doctorate	Downloading or printing an official form	95,9
Internet users in the last 3 months	Studies completed: University doctorate	Arranging an appointment or booking (of an activity, medical care, etc.)	82,8
Internet users in the last 3 months	Studies completed: University doctorate	Online filing of tax returns in person	49,3
Internet users in the last 3 months	Studies completed: University doctorate	Performing an interaction related to access to information	83,4
Internet users in the last 3 months	Studies completed: University doctorate	Information:  Access to stored personal data (pension, employment history, etc.)	70,3
Internet users in the last 3 months	Studies completed: University doctorate	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	46,9
Internet users in the last 3 months	Studies completed: University doctorate	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	71,8
Internet users in the last 3 months	Studies completed: University doctorate	Performing an interaction related to obtaining documents	57,7
Internet users in the last 3 months	Studies completed: University doctorate	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	42,2
Internet users in the last 3 months	Studies completed: University doctorate	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	33,2
Internet users in the last 3 months	Studies completed: University doctorate	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	12,7
Internet users in the last 3 months	Studies completed: University doctorate	Average of types of contact with public administration agencies	5,1
Internet users in the last 3 months	Studies completed: Others	Total	68.793
Internet users in the last 3 months	Studies completed: Others	Use of one or more websites or apps of public administration agencies	79,5
Internet users in the last 3 months	Studies completed: Others	Downloading or printing an official form	69,4
Internet users in the last 3 months	Studies completed: Others	Arranging an appointment or booking (of an activity, medical care, etc.)	21,7
Internet users in the last 3 months	Studies completed: Others	Online filing of tax returns in person	3,3
Internet users in the last 3 months	Studies completed: Others	Performing an interaction related to access to information	72
Internet users in the last 3 months	Studies completed: Others	Information:  Access to stored personal data (pension, employment history, etc.)	72
Internet users in the last 3 months	Studies completed: Others	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	..
Internet users in the last 3 months	Studies completed: Others	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	12,8
Internet users in the last 3 months	Studies completed: Others	Performing an interaction related to obtaining documents	12,8
Internet users in the last 3 months	Studies completed: Others	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	..
Internet users in the last 3 months	Studies completed: Others	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	12,8
Internet users in the last 3 months	Studies completed: Others	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	..
Internet users in the last 3 months	Studies completed: Others	Average of types of contact with public administration agencies	1,9
Internet users in the last 3 months	Employment situation: Employed economically active persons	Total	20.205.881
Internet users in the last 3 months	Employment situation: Employed economically active persons	Use of one or more websites or apps of public administration agencies	90,8
Internet users in the last 3 months	Employment situation: Employed economically active persons	Downloading or printing an official form	74,9
Internet users in the last 3 months	Employment situation: Employed economically active persons	Arranging an appointment or booking (of an activity, medical care, etc.)	63,9
Internet users in the last 3 months	Employment situation: Employed economically active persons	Online filing of tax returns in person	35,1
Internet users in the last 3 months	Employment situation: Employed economically active persons	Performing an interaction related to access to information	69,1
Internet users in the last 3 months	Employment situation: Employed economically active persons	Information:  Access to stored personal data (pension, employment history, etc.)	57
Internet users in the last 3 months	Employment situation: Employed economically active persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,5
Internet users in the last 3 months	Employment situation: Employed economically active persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,1
Internet users in the last 3 months	Employment situation: Employed economically active persons	Performing an interaction related to obtaining documents	42,5
Internet users in the last 3 months	Employment situation: Employed economically active persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,7
Internet users in the last 3 months	Employment situation: Employed economically active persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,2
Internet users in the last 3 months	Employment situation: Employed economically active persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,8
Internet users in the last 3 months	Employment situation: Employed economically active persons	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Total	3.588.547
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Use of one or more websites or apps of public administration agencies	81,8
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Downloading or printing an official form	61,6
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Arranging an appointment or booking (of an activity, medical care, etc.)	54,5
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Online filing of tax returns in person	18,9
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Performing an interaction related to access to information	53,7
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Information:  Access to stored personal data (pension, employment history, etc.)	41,3
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	17,6
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	38,5
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Performing an interaction related to obtaining documents	40,5
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	22,6
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,3
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Average of types of contact with public administration agencies	2,9
Internet users in the last 3 months	Employment situation: Inactive population: Students	Total	3.143.995
Internet users in the last 3 months	Employment situation: Inactive population: Students	Use of one or more websites or apps of public administration agencies	80,1
Internet users in the last 3 months	Employment situation: Inactive population: Students	Downloading or printing an official form	61,2
Internet users in the last 3 months	Employment situation: Inactive population: Students	Arranging an appointment or booking (of an activity, medical care, etc.)	48,3
Internet users in the last 3 months	Employment situation: Inactive population: Students	Online filing of tax returns in person	5
Internet users in the last 3 months	Employment situation: Inactive population: Students	Performing an interaction related to access to information	44,6
Internet users in the last 3 months	Employment situation: Inactive population: Students	Information:  Access to stored personal data (pension, employment history, etc.)	26,3
Internet users in the last 3 months	Employment situation: Inactive population: Students	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19
Internet users in the last 3 months	Employment situation: Inactive population: Students	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	31,3
Internet users in the last 3 months	Employment situation: Inactive population: Students	Performing an interaction related to obtaining documents	51,3
Internet users in the last 3 months	Employment situation: Inactive population: Students	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,3
Internet users in the last 3 months	Employment situation: Inactive population: Students	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	38,6
Internet users in the last 3 months	Employment situation: Inactive population: Students	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,4
Internet users in the last 3 months	Employment situation: Inactive population: Students	Average of types of contact with public administration agencies	2,6
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Total	1.526.851
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Use of one or more websites or apps of public administration agencies	60,7
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Downloading or printing an official form	43,7
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Arranging an appointment or booking (of an activity, medical care, etc.)	37,5
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Online filing of tax returns in person	10,2
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Performing an interaction related to access to information	29,6
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Information:  Access to stored personal data (pension, employment history, etc.)	20,9
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	7,2
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	20,6
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Performing an interaction related to obtaining documents	14,2
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	8,7
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	8,8
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	1,6
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Average of types of contact with public administration agencies	1,6
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Total	4.080.600
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Use of one or more websites or apps of public administration agencies	68,1
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Downloading or printing an official form	50,5
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Arranging an appointment or booking (of an activity, medical care, etc.)	44,6
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Online filing of tax returns in person	21
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Performing an interaction related to access to information	42,6
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Information:  Access to stored personal data (pension, employment history, etc.)	34,1
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	14,8
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	30,7
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Performing an interaction related to obtaining documents	16,5
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	10,8
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	7,9
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,1
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Average of types of contact with public administration agencies	2,2
Internet users in the last 3 months	Employment situation: Other employment situation	Total	936.076
Internet users in the last 3 months	Employment situation: Other employment situation	Use of one or more websites or apps of public administration agencies	72,2
Internet users in the last 3 months	Employment situation: Other employment situation	Downloading or printing an official form	52,2
Internet users in the last 3 months	Employment situation: Other employment situation	Arranging an appointment or booking (of an activity, medical care, etc.)	45,9
Internet users in the last 3 months	Employment situation: Other employment situation	Online filing of tax returns in person	14,2
Internet users in the last 3 months	Employment situation: Other employment situation	Performing an interaction related to access to information	45,4
Internet users in the last 3 months	Employment situation: Other employment situation	Information:  Access to stored personal data (pension, employment history, etc.)	32,1
Internet users in the last 3 months	Employment situation: Other employment situation	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	13,5
Internet users in the last 3 months	Employment situation: Other employment situation	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	35,8
Internet users in the last 3 months	Employment situation: Other employment situation	Performing an interaction related to obtaining documents	30,2
Internet users in the last 3 months	Employment situation: Other employment situation	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,7
Internet users in the last 3 months	Employment situation: Other employment situation	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	17,3
Internet users in the last 3 months	Employment situation: Other employment situation	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,8
Internet users in the last 3 months	Employment situation: Other employment situation	Average of types of contact with public administration agencies	2,4
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Total	13.777.924
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Use of one or more websites or apps of public administration agencies	91,5
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Downloading or printing an official form	76,1
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Arranging an appointment or booking (of an activity, medical care, etc.)	63,5
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Online filing of tax returns in person	40,3
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Performing an interaction related to access to information	69,7
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Information:  Access to stored personal data (pension, employment history, etc.)	57,2
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,9
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,5
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Performing an interaction related to obtaining documents	40,3
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,1
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,9
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,6
Internet users in the last 3 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Total	3.247.877
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Use of one or more websites or apps of public administration agencies	92,3
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Downloading or printing an official form	74,2
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Arranging an appointment or booking (of an activity, medical care, etc.)	70,4
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Online filing of tax returns in person	30,7
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Performing an interaction related to access to information	72,5
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Information:  Access to stored personal data (pension, employment history, etc.)	61,3
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28,9
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,1
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Performing an interaction related to obtaining documents	53,6
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	36,9
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	33,7
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	11,4
Internet users in the last 3 months	Professional Situation (in main job): Temporary workers employed by someone else	Average of types of contact with public administration agencies	4
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Total	1.233.180
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Use of one or more websites or apps of public administration agencies	88,4
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Downloading or printing an official form	68,9
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Arranging an appointment or booking (of an activity, medical care, etc.)	58,4
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Online filing of tax returns in person	15,9
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Performing an interaction related to access to information	63,2
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Information:  Access to stored personal data (pension, employment history, etc.)	53,9
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,3
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	44,7
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Performing an interaction related to obtaining documents	43,6
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,7
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,3
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,5
Internet users in the last 3 months	Professional Situation (in main job): Self-employed with employees	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Total	1.826.625
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Use of one or more websites or apps of public administration agencies	84,4
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Downloading or printing an official form	71,5
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Arranging an appointment or booking (of an activity, medical care, etc.)	59,8
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Online filing of tax returns in person	18,3
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Performing an interaction related to access to information	63
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Information:  Access to stored personal data (pension, employment history, etc.)	51,2
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,2
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,1
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Performing an interaction related to obtaining documents	39,4
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,5
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,1
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,3
Internet users in the last 3 months	Professional Situation (in main job): Self-employed without employees	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Total	120.274
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Use of one or more websites or apps of public administration agencies	90,3
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Downloading or printing an official form	72,3
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Arranging an appointment or booking (of an activity, medical care, etc.)	44,1
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Online filing of tax returns in person	10,3
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Performing an interaction related to access to information	64
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Information:  Access to stored personal data (pension, employment history, etc.)	39,8
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	8,9
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,6
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Performing an interaction related to obtaining documents	42
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,6
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	1,8
Internet users in the last 3 months	Professional Situation (in main job):  Family help (without stipulated salary)	Average of types of contact with public administration agencies	2,8
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Total	16.870.173
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Use of one or more websites or apps of public administration agencies	90,6
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Downloading or printing an official form	75
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Arranging an appointment or booking (of an activity, medical care, etc.)	63,5
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Online filing of tax returns in person	37,2
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Performing an interaction related to access to information	69,7
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Information:  Access to stored personal data (pension, employment history, etc.)	58
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,2
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,8
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Performing an interaction related to obtaining documents	41,3
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,2
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,6
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,9
Internet users in the last 3 months	Professional working pattern (in main job): Full-time	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Total	3.335.708
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Use of one or more websites or apps of public administration agencies	92
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Downloading or printing an official form	74,3
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Arranging an appointment or booking (of an activity, medical care, etc.)	65,7
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Online filing of tax returns in person	24,8
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Performing an interaction related to access to information	66
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Information:  Access to stored personal data (pension, employment history, etc.)	52
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,9
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,5
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Performing an interaction related to obtaining documents	49
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	31,3
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,5
Internet users in the last 3 months	Professional working pattern (in main job): Part-time	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months	Main occupation: Manual	Total	5.371.655
Internet users in the last 3 months	Main occupation: Manual	Use of one or more websites or apps of public administration agencies	81,7
Internet users in the last 3 months	Main occupation: Manual	Downloading or printing an official form	60,5
Internet users in the last 3 months	Main occupation: Manual	Arranging an appointment or booking (of an activity, medical care, etc.)	51,3
Internet users in the last 3 months	Main occupation: Manual	Online filing of tax returns in person	21,6
Internet users in the last 3 months	Main occupation: Manual	Performing an interaction related to access to information	54,1
Internet users in the last 3 months	Main occupation: Manual	Information:  Access to stored personal data (pension, employment history, etc.)	44,2
Internet users in the last 3 months	Main occupation: Manual	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	16
Internet users in the last 3 months	Main occupation: Manual	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	36,5
Internet users in the last 3 months	Main occupation: Manual	Performing an interaction related to obtaining documents	30,6
Internet users in the last 3 months	Main occupation: Manual	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18,7
Internet users in the last 3 months	Main occupation: Manual	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18,6
Internet users in the last 3 months	Main occupation: Manual	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,3
Internet users in the last 3 months	Main occupation: Manual	Average of types of contact with public administration agencies	2,7
Internet users in the last 3 months	Main occupation: Non-manual	Total	14.834.226
Internet users in the last 3 months	Main occupation: Non-manual	Use of one or more websites or apps of public administration agencies	94,1
Internet users in the last 3 months	Main occupation: Non-manual	Downloading or printing an official form	80,1
Internet users in the last 3 months	Main occupation: Non-manual	Arranging an appointment or booking (of an activity, medical care, etc.)	68,4
Internet users in the last 3 months	Main occupation: Non-manual	Online filing of tax returns in person	40
Internet users in the last 3 months	Main occupation: Non-manual	Performing an interaction related to access to information	74,5
Internet users in the last 3 months	Main occupation: Non-manual	Information:  Access to stored personal data (pension, employment history, etc.)	61,7
Internet users in the last 3 months	Main occupation: Non-manual	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,3
Internet users in the last 3 months	Main occupation: Non-manual	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	56,3
Internet users in the last 3 months	Main occupation: Non-manual	Performing an interaction related to obtaining documents	46,9
Internet users in the last 3 months	Main occupation: Non-manual	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	33,7
Internet users in the last 3 months	Main occupation: Non-manual	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,8
Internet users in the last 3 months	Main occupation: Non-manual	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,7
Internet users in the last 3 months	Main occupation: Non-manual	Average of types of contact with public administration agencies	4
Internet users in the last 3 months	Main occupation: ICT workers	Total	876.084
Internet users in the last 3 months	Main occupation: ICT workers	Use of one or more websites or apps of public administration agencies	98,4
Internet users in the last 3 months	Main occupation: ICT workers	Downloading or printing an official form	88,5
Internet users in the last 3 months	Main occupation: ICT workers	Arranging an appointment or booking (of an activity, medical care, etc.)	73,3
Internet users in the last 3 months	Main occupation: ICT workers	Online filing of tax returns in person	61,8
Internet users in the last 3 months	Main occupation: ICT workers	Performing an interaction related to access to information	83,6
Internet users in the last 3 months	Main occupation: ICT workers	Information:  Access to stored personal data (pension, employment history, etc.)	72,9
Internet users in the last 3 months	Main occupation: ICT workers	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	38,4
Internet users in the last 3 months	Main occupation: ICT workers	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	69,1
Internet users in the last 3 months	Main occupation: ICT workers	Performing an interaction related to obtaining documents	53,7
Internet users in the last 3 months	Main occupation: ICT workers	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	39,5
Internet users in the last 3 months	Main occupation: ICT workers	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,9
Internet users in the last 3 months	Main occupation: ICT workers	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	13,8
Internet users in the last 3 months	Main occupation: ICT workers	Average of types of contact with public administration agencies	4,8
Internet users in the last 3 months	Main occupation: Other workers	Total	19.329.797
Internet users in the last 3 months	Main occupation: Other workers	Use of one or more websites or apps of public administration agencies	90,5
Internet users in the last 3 months	Main occupation: Other workers	Downloading or printing an official form	74,3
Internet users in the last 3 months	Main occupation: Other workers	Arranging an appointment or booking (of an activity, medical care, etc.)	63,4
Internet users in the last 3 months	Main occupation: Other workers	Online filing of tax returns in person	33,9
Internet users in the last 3 months	Main occupation: Other workers	Performing an interaction related to access to information	68,4
Internet users in the last 3 months	Main occupation: Other workers	Information:  Access to stored personal data (pension, employment history, etc.)	56,3
Internet users in the last 3 months	Main occupation: Other workers	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,9
Internet users in the last 3 months	Main occupation: Other workers	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,3
Internet users in the last 3 months	Main occupation: Other workers	Performing an interaction related to obtaining documents	42
Internet users in the last 3 months	Main occupation: Other workers	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,3
Internet users in the last 3 months	Main occupation: Other workers	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,1
Internet users in the last 3 months	Main occupation: Other workers	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,5
Internet users in the last 3 months	Main occupation: Other workers	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Total	4.260.647
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Use of one or more websites or apps of public administration agencies	73
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Downloading or printing an official form	52,9
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Arranging an appointment or booking (of an activity, medical care, etc.)	48,3
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Online filing of tax returns in person	13,7
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Performing an interaction related to access to information	41,9
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Information:  Access to stored personal data (pension, employment history, etc.)	30,8
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	13,3
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	31
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Performing an interaction related to obtaining documents	32,1
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18,5
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,8
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,8
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Average of types of contact with public administration agencies	2,3
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Total	9.727.270
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Use of one or more websites or apps of public administration agencies	81,9
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Downloading or printing an official form	62,1
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Arranging an appointment or booking (of an activity, medical care, etc.)	54,7
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Online filing of tax returns in person	24
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Performing an interaction related to access to information	55,9
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Information:  Access to stored personal data (pension, employment history, etc.)	45,7
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,3
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,4
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Performing an interaction related to obtaining documents	35
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	22,6
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,7
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,3
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Average of types of contact with public administration agencies	2,9
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Total	7.210.568
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Use of one or more websites or apps of public administration agencies	88,4
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Downloading or printing an official form	72,8
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Arranging an appointment or booking (of an activity, medical care, etc.)	61,6
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Online filing of tax returns in person	32,9
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Performing an interaction related to access to information	66,4
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Information:  Access to stored personal data (pension, employment history, etc.)	54,1
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,7
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,2
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Performing an interaction related to obtaining documents	39,4
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,1
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Average of types of contact with public administration agencies	3,5
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Total	3.163.346
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Use of one or more websites or apps of public administration agencies	92,1
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Downloading or printing an official form	76,6
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Arranging an appointment or booking (of an activity, medical care, etc.)	69,1
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Online filing of tax returns in person	31,2
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Performing an interaction related to access to information	70,9
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Information:  Access to stored personal data (pension, employment history, etc.)	56,6
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,4
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,7
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Performing an interaction related to obtaining documents	46,1
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	34
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,2
Internet users in the last 3 months	Net household monthly income : From  2,500 to less than 3,000	Average of types of contact with public administration agencies	3,9
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Total	5.383.862
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Use of one or more websites or apps of public administration agencies	93,7
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Downloading or printing an official form	82,6
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Arranging an appointment or booking (of an activity, medical care, etc.)	68,4
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Online filing of tax returns in person	41,8
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Performing an interaction related to access to information	74,3
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Information:  Access to stored personal data (pension, employment history, etc.)	59,7
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	29,9
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	58,4
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Performing an interaction related to obtaining documents	47,8
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,4
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,1
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,8
Internet users in the last 3 months	Net household monthly income 3,000 euros or more	Average of types of contact with public administration agencies	4,1
Internet users in the last 3 months	Net household monthly income DK/NA	Total	3.736.256
Internet users in the last 3 months	Net household monthly income DK/NA	Use of one or more websites or apps of public administration agencies	74,3
Internet users in the last 3 months	Net household monthly income DK/NA	Downloading or printing an official form	55,4
Internet users in the last 3 months	Net household monthly income DK/NA	Arranging an appointment or booking (of an activity, medical care, etc.)	40,3
Internet users in the last 3 months	Net household monthly income DK/NA	Online filing of tax returns in person	14,7
Internet users in the last 3 months	Net household monthly income DK/NA	Performing an interaction related to access to information	44,1
Internet users in the last 3 months	Net household monthly income DK/NA	Information:  Access to stored personal data (pension, employment history, etc.)	31,7
Internet users in the last 3 months	Net household monthly income DK/NA	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	12,8
Internet users in the last 3 months	Net household monthly income DK/NA	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	29
Internet users in the last 3 months	Net household monthly income DK/NA	Performing an interaction related to obtaining documents	31,9
Internet users in the last 3 months	Net household monthly income DK/NA	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18,7
Internet users in the last 3 months	Net household monthly income DK/NA	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,6
Internet users in the last 3 months	Net household monthly income DK/NA	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3
Internet users in the last 3 months	Net household monthly income DK/NA	Average of types of contact with public administration agencies	2,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Total	28.259.537
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Downloading or printing an official form	79,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	68,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Online filing of tax returns in person	32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Performing an interaction related to access to information	70,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	56,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Performing an interaction related to obtaining documents	45,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Total	303.680
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Downloading or printing an official form	51,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Arranging an appointment or booking (of an activity, medical care, etc.)	61,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Online filing of tax returns in person	4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Performing an interaction related to access to information	52,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Information:  Access to stored personal data (pension, employment history, etc.)	35,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	12,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Performing an interaction related to obtaining documents	29,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	15,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	14
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Average of types of contact with public administration agencies	2,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Total	1.499.604
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Downloading or printing an official form	68,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	58,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Online filing of tax returns in person	12,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Performing an interaction related to access to information	50,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Information:  Access to stored personal data (pension, employment history, etc.)	38,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	12,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	30,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Performing an interaction related to obtaining documents	24,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	11,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	16,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Primary Education	Average of types of contact with public administration agencies	2,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Total	5.920.279
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Downloading or printing an official form	71,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	60,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Online filing of tax returns in person	22,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Performing an interaction related to access to information	59
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Information:  Access to stored personal data (pension, employment history, etc.)	47,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	15,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Performing an interaction related to obtaining documents	38,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: First stage Secondary Education	Average of types of contact with public administration agencies	3,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Total	8.240.112
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Downloading or printing an official form	79,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	68,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Online filing of tax returns in person	25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Performing an interaction related to access to information	68,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Information:  Access to stored personal data (pension, employment history, etc.)	53,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Performing an interaction related to obtaining documents	47,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	29,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Second stage Secondary Education	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Total	3.390.272
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Downloading or printing an official form	82,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Arranging an appointment or booking (of an activity, medical care, etc.)	69,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Online filing of tax returns in person	34,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Performing an interaction related to access to information	77,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Information:  Access to stored personal data (pension, employment history, etc.)	63,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	56,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Performing an interaction related to obtaining documents	44,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Advanced Vocational Education	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Total	3.457.745
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Downloading or printing an official form	85,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Arranging an appointment or booking (of an activity, medical care, etc.)	72,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Online filing of tax returns in person	47,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Performing an interaction related to access to information	78,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Information:  Access to stored personal data (pension, employment history, etc.)	63,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	35,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	62
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Performing an interaction related to obtaining documents	50,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies and similar	Average of types of contact with public administration agencies	4,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Total	5.044.121
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Downloading or printing an official form	88,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Arranging an appointment or booking (of an activity, medical care, etc.)	75,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Online filing of tax returns in person	49,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Performing an interaction related to access to information	82,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Information:  Access to stored personal data (pension, employment history, etc.)	66,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	38,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	67,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Performing an interaction related to obtaining documents	53,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	39,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	11,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University studies, Master's and similar	Average of types of contact with public administration agencies	4,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Total	349.048
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Downloading or printing an official form	97,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Arranging an appointment or booking (of an activity, medical care, etc.)	84,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Online filing of tax returns in person	50,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Performing an interaction related to access to information	85,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Information:  Access to stored personal data (pension, employment history, etc.)	71,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	47,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	73,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Performing an interaction related to obtaining documents	58,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	43
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	33,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	13
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: University doctorate	Average of types of contact with public administration agencies	5,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Total	54.676
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Downloading or printing an official form	87,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Arranging an appointment or booking (of an activity, medical care, etc.)	27,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Online filing of tax returns in person	4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Performing an interaction related to access to information	90,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Information:  Access to stored personal data (pension, employment history, etc.)	90,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	..
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	16,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Performing an interaction related to obtaining documents	16,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	..
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	16,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	..
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Studies completed: Others	Average of types of contact with public administration agencies	2,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Total	18.386.257
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Downloading or printing an official form	82,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Arranging an appointment or booking (of an activity, medical care, etc.)	70,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Online filing of tax returns in person	38,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Performing an interaction related to access to information	76
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Information:  Access to stored personal data (pension, employment history, etc.)	62,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	29,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	56,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Performing an interaction related to obtaining documents	46,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Employed economically active persons	Average of types of contact with public administration agencies	4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Total	2.942.913
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Downloading or printing an official form	75,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Arranging an appointment or booking (of an activity, medical care, etc.)	66,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Online filing of tax returns in person	23,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Performing an interaction related to access to information	65,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Information:  Access to stored personal data (pension, employment history, etc.)	50,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Performing an interaction related to obtaining documents	49,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	34,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Unemployed economically active persons	Average of types of contact with public administration agencies	3,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Total	2.519.589
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Downloading or printing an official form	76,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Arranging an appointment or booking (of an activity, medical care, etc.)	60,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Online filing of tax returns in person	6,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Performing an interaction related to access to information	55,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Information:  Access to stored personal data (pension, employment history, etc.)	32,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Performing an interaction related to obtaining documents	64
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	48,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Students	Average of types of contact with public administration agencies	3,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Total	932.319
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Downloading or printing an official form	72,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Arranging an appointment or booking (of an activity, medical care, etc.)	62
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Online filing of tax returns in person	16,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Performing an interaction related to access to information	49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Information:  Access to stored personal data (pension, employment history, etc.)	34,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	11,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	33,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Performing an interaction related to obtaining documents	23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	14,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	14,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Household chores	Average of types of contact with public administration agencies	2,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Total	2.802.922
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Downloading or printing an official form	74,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Arranging an appointment or booking (of an activity, medical care, etc.)	65,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Online filing of tax returns in person	30,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Performing an interaction related to access to information	62,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Information:  Access to stored personal data (pension, employment history, etc.)	50,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	44,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Performing an interaction related to obtaining documents	24,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	15,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	11,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Inactive population: Pensioners	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Total	675.536
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Downloading or printing an official form	72,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Arranging an appointment or booking (of an activity, medical care, etc.)	63,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Online filing of tax returns in person	19,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Performing an interaction related to access to information	63
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Information:  Access to stored personal data (pension, employment history, etc.)	44,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Performing an interaction related to obtaining documents	41,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Employment situation: Other employment situation	Average of types of contact with public administration agencies	3,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Total	12.632.789
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Downloading or printing an official form	83
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Arranging an appointment or booking (of an activity, medical care, etc.)	69,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Online filing of tax returns in person	44
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Performing an interaction related to access to information	76
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Information:  Access to stored personal data (pension, employment history, etc.)	62,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	56,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Performing an interaction related to obtaining documents	44
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Average of types of contact with public administration agencies	4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Total	2.996.895
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Downloading or printing an official form	80,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Arranging an appointment or booking (of an activity, medical care, etc.)	76,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Online filing of tax returns in person	33,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Performing an interaction related to access to information	78,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Information:  Access to stored personal data (pension, employment history, etc.)	66,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	31,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	58,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Performing an interaction related to obtaining documents	58,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	40
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	36,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	12,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Average of types of contact with public administration agencies	4,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Total	1.095.264
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Downloading or printing an official form	77,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Online filing of tax returns in person	17,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Performing an interaction related to access to information	71,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Information:  Access to stored personal data (pension, employment history, etc.)	60,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Performing an interaction related to obtaining documents	49,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	35,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed with employees	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Total	1.552.760
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Downloading or printing an official form	84,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Arranging an appointment or booking (of an activity, medical care, etc.)	71,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Online filing of tax returns in person	21,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Performing an interaction related to access to information	74,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Information:  Access to stored personal data (pension, employment history, etc.)	60,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	32,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	55,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Performing an interaction related to obtaining documents	46,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job): Self-employed without employees	Average of types of contact with public administration agencies	3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Total	108.548
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Downloading or printing an official form	80,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Arranging an appointment or booking (of an activity, medical care, etc.)	48,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Online filing of tax returns in person	11,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Performing an interaction related to access to information	70,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Information:  Access to stored personal data (pension, employment history, etc.)	44,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	9,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Performing an interaction related to obtaining documents	46,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	31,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Average of types of contact with public administration agencies	3,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Total	15.308.126
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Downloading or printing an official form	82,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Arranging an appointment or booking (of an activity, medical care, etc.)	70,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Online filing of tax returns in person	41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Performing an interaction related to access to information	76,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Information:  Access to stored personal data (pension, employment history, etc.)	64
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	29,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	57,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Performing an interaction related to obtaining documents	45,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Full-time	Average of types of contact with public administration agencies	4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Total	3.078.131
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Downloading or printing an official form	80,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Arranging an appointment or booking (of an activity, medical care, etc.)	71,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Online filing of tax returns in person	26,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Performing an interaction related to access to information	71,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Information:  Access to stored personal data (pension, employment history, etc.)	56,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Performing an interaction related to obtaining documents	53,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	34,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	33,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Professional working pattern (in main job): Part-time	Average of types of contact with public administration agencies	3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Total	4.402.381
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Downloading or printing an official form	73,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Arranging an appointment or booking (of an activity, medical care, etc.)	62,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Online filing of tax returns in person	26,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Performing an interaction related to access to information	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Information:  Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	44,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Performing an interaction related to obtaining documents	37,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	22,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Manual	Average of types of contact with public administration agencies	3,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Total	13.983.875
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Downloading or printing an official form	85
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Arranging an appointment or booking (of an activity, medical care, etc.)	72,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Online filing of tax returns in person	42,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Performing an interaction related to access to information	79,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Information:  Access to stored personal data (pension, employment history, etc.)	65,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	32,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	59,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Performing an interaction related to obtaining documents	49,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	35,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	9,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Non-manual	Average of types of contact with public administration agencies	4,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Total	861.964
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Downloading or printing an official form	89,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Arranging an appointment or booking (of an activity, medical care, etc.)	74,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Online filing of tax returns in person	62,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Performing an interaction related to access to information	84,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Information:  Access to stored personal data (pension, employment history, etc.)	74,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	39
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	70,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Performing an interaction related to obtaining documents	54,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	40,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	14,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: ICT workers	Average of types of contact with public administration agencies	4,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Total	17.524.292
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Downloading or printing an official form	82
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Arranging an appointment or booking (of an activity, medical care, etc.)	70,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Online filing of tax returns in person	37,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Performing an interaction related to access to information	75,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Information:  Access to stored personal data (pension, employment history, etc.)	62,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	55,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Performing an interaction related to obtaining documents	46,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Main occupation: Other workers	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Total	3.118.858
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Downloading or printing an official form	72,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Arranging an appointment or booking (of an activity, medical care, etc.)	66,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Online filing of tax returns in person	18,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Performing an interaction related to access to information	57,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Information:  Access to stored personal data (pension, employment history, etc.)	42,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Performing an interaction related to obtaining documents	43,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income Less than 900 Euros	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Total	7.989.027
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Downloading or printing an official form	75,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Arranging an appointment or booking (of an activity, medical care, etc.)	66,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Online filing of tax returns in person	29,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Performing an interaction related to access to information	68,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Information:  Access to stored personal data (pension, employment history, etc.)	55,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Performing an interaction related to obtaining documents	42,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 900 to less than 1,600	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Total	6.381.973
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Downloading or printing an official form	82,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Arranging an appointment or booking (of an activity, medical care, etc.)	69,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Online filing of tax returns in person	37,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Performing an interaction related to access to information	75,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Information:  Access to stored personal data (pension, employment history, etc.)	61,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Performing an interaction related to obtaining documents	44,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Total	2.923.936
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Downloading or printing an official form	82,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Arranging an appointment or booking (of an activity, medical care, etc.)	75,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Online filing of tax returns in person	33,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Performing an interaction related to access to information	76,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Information:  Access to stored personal data (pension, employment history, etc.)	61,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	32,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	59,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Performing an interaction related to obtaining documents	49,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	36,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Average of types of contact with public administration agencies	4,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Total	5.050.731
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Downloading or printing an official form	88,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Arranging an appointment or booking (of an activity, medical care, etc.)	73
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Online filing of tax returns in person	44,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Performing an interaction related to access to information	79,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Information:  Access to stored personal data (pension, employment history, etc.)	63,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	31,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	62,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Performing an interaction related to obtaining documents	50,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	34,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	9,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income 3,000 euros or more	Average of types of contact with public administration agencies	4,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Total	2.795.012
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Downloading or printing an official form	74,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Arranging an appointment or booking (of an activity, medical care, etc.)	54,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Online filing of tax returns in person	19,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Performing an interaction related to access to information	59,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Information:  Access to stored personal data (pension, employment history, etc.)	42,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	17,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	38,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Performing an interaction related to obtaining documents	42,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Net household monthly income DK/NA	Average of types of contact with public administration agencies	3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Total	28.185.007
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Downloading or printing an official form	79,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	68,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Online filing of tax returns in person	32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Performing an interaction related to access to information	70,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	56,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Performing an interaction related to obtaining documents	45,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Total	302.188
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Downloading or printing an official form	51,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Arranging an appointment or booking (of an activity, medical care, etc.)	61,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Online filing of tax returns in person	4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Performing an interaction related to access to information	52,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Information:  Access to stored personal data (pension, employment history, etc.)	36
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	12,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	31,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Performing an interaction related to obtaining documents	30,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	15,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	14,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Average of types of contact with public administration agencies	2,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Total	1.492.320
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Downloading or printing an official form	68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	58,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Online filing of tax returns in person	12,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Performing an interaction related to access to information	50,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Information:  Access to stored personal data (pension, employment history, etc.)	38,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	12,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	30,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Performing an interaction related to obtaining documents	24,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	11,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	16,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Primary Education	Average of types of contact with public administration agencies	2,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Total	5.890.722
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Downloading or printing an official form	72
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	60
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Online filing of tax returns in person	22,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Performing an interaction related to access to information	59,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Information:  Access to stored personal data (pension, employment history, etc.)	47,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	15,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Performing an interaction related to obtaining documents	38,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: First stage Secondary Education	Average of types of contact with public administration agencies	3,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Total	8.220.632
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Downloading or printing an official form	79,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Arranging an appointment or booking (of an activity, medical care, etc.)	68,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Online filing of tax returns in person	25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Performing an interaction related to access to information	68,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Information:  Access to stored personal data (pension, employment history, etc.)	53,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Performing an interaction related to obtaining documents	47,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	29,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Second stage Secondary Education	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Total	3.379.969
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Downloading or printing an official form	82,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Arranging an appointment or booking (of an activity, medical care, etc.)	69,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Online filing of tax returns in person	34,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Performing an interaction related to access to information	77,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Information:  Access to stored personal data (pension, employment history, etc.)	63,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	56,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Performing an interaction related to obtaining documents	44,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Advanced Vocational Education	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Total	3.453.587
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Downloading or printing an official form	85,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Arranging an appointment or booking (of an activity, medical care, etc.)	72,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Online filing of tax returns in person	47,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Performing an interaction related to access to information	78,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Information:  Access to stored personal data (pension, employment history, etc.)	63,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	35,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	62,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Performing an interaction related to obtaining documents	50,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies and similar	Average of types of contact with public administration agencies	4,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Total	5.041.866
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Downloading or printing an official form	88,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Arranging an appointment or booking (of an activity, medical care, etc.)	75,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Online filing of tax returns in person	49,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Performing an interaction related to access to information	82,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Information:  Access to stored personal data (pension, employment history, etc.)	66,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	38,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	67,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Performing an interaction related to obtaining documents	53,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	39,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	11,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University studies, Master's and similar	Average of types of contact with public administration agencies	4,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Total	349.048
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Downloading or printing an official form	97,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Arranging an appointment or booking (of an activity, medical care, etc.)	84,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Online filing of tax returns in person	50,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Performing an interaction related to access to information	85,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Information:  Access to stored personal data (pension, employment history, etc.)	71,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	47,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	73,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Performing an interaction related to obtaining documents	58,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	43
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	33,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	13
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: University doctorate	Average of types of contact with public administration agencies	5,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Total	54.676
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Downloading or printing an official form	87,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Arranging an appointment or booking (of an activity, medical care, etc.)	27,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Online filing of tax returns in person	4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Performing an interaction related to access to information	90,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Information:  Access to stored personal data (pension, employment history, etc.)	90,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	..
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	16,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Performing an interaction related to obtaining documents	16,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	..
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	16,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	..
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Studies completed: Others	Average of types of contact with public administration agencies	2,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Total	18.348.987
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Downloading or printing an official form	82,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Arranging an appointment or booking (of an activity, medical care, etc.)	70,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Online filing of tax returns in person	38,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Performing an interaction related to access to information	76,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Information:  Access to stored personal data (pension, employment history, etc.)	62,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	29,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	56,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Performing an interaction related to obtaining documents	46,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Employed economically active persons	Average of types of contact with public administration agencies	4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Total	2.934.225
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Downloading or printing an official form	75,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Arranging an appointment or booking (of an activity, medical care, etc.)	66,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Online filing of tax returns in person	23,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Performing an interaction related to access to information	65,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Information:  Access to stored personal data (pension, employment history, etc.)	50,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Performing an interaction related to obtaining documents	49,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	34,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Unemployed economically active persons	Average of types of contact with public administration agencies	3,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Total	2.519.589
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Downloading or printing an official form	76,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Arranging an appointment or booking (of an activity, medical care, etc.)	60,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Online filing of tax returns in person	6,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Performing an interaction related to access to information	55,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Information:  Access to stored personal data (pension, employment history, etc.)	32,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Performing an interaction related to obtaining documents	64
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	48,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Students	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Total	926.840
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Downloading or printing an official form	72,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Arranging an appointment or booking (of an activity, medical care, etc.)	61,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Online filing of tax returns in person	16,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Performing an interaction related to access to information	48,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Information:  Access to stored personal data (pension, employment history, etc.)	34,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	11,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	33,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Performing an interaction related to obtaining documents	23,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	14,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	14,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Household chores	Average of types of contact with public administration agencies	2,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Total	2.779.830
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Downloading or printing an official form	74,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Arranging an appointment or booking (of an activity, medical care, etc.)	65,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Online filing of tax returns in person	30,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Performing an interaction related to access to information	62,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Information:  Access to stored personal data (pension, employment history, etc.)	50,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Performing an interaction related to obtaining documents	24,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	15,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	11,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Inactive population: Pensioners	Average of types of contact with public administration agencies	3,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Total	675.536
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Downloading or printing an official form	72,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Arranging an appointment or booking (of an activity, medical care, etc.)	63,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Online filing of tax returns in person	19,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Performing an interaction related to access to information	63
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Information:  Access to stored personal data (pension, employment history, etc.)	44,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Performing an interaction related to obtaining documents	41,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Employment situation: Other employment situation	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Total	12.611.804
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Downloading or printing an official form	83,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Arranging an appointment or booking (of an activity, medical care, etc.)	69,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Online filing of tax returns in person	44
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Performing an interaction related to access to information	76,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Information:  Access to stored personal data (pension, employment history, etc.)	62,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	56,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Performing an interaction related to obtaining documents	44
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Permanent or indefinite-term employed person	Average of types of contact with public administration agencies	4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Total	2.996.895
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Downloading or printing an official form	80,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Arranging an appointment or booking (of an activity, medical care, etc.)	76,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Online filing of tax returns in person	33,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Performing an interaction related to access to information	78,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Information:  Access to stored personal data (pension, employment history, etc.)	66,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	31,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	58,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Performing an interaction related to obtaining documents	58,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	40
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	36,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	12,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Temporary workers employed by someone else	Average of types of contact with public administration agencies	4,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Total	1.090.092
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Downloading or printing an official form	78
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Online filing of tax returns in person	18
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Performing an interaction related to access to information	71,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Information:  Access to stored personal data (pension, employment history, etc.)	61
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Performing an interaction related to obtaining documents	49,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	35,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed with employees	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Total	1.541.648
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Downloading or printing an official form	84,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Arranging an appointment or booking (of an activity, medical care, etc.)	70,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Online filing of tax returns in person	21,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Performing an interaction related to access to information	74,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Information:  Access to stored personal data (pension, employment history, etc.)	60,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	32,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	55,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Performing an interaction related to obtaining documents	46,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job): Self-employed without employees	Average of types of contact with public administration agencies	3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Total	108.548
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Downloading or printing an official form	80,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Arranging an appointment or booking (of an activity, medical care, etc.)	48,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Online filing of tax returns in person	11,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Performing an interaction related to access to information	70,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Information:  Access to stored personal data (pension, employment history, etc.)	44,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	9,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Performing an interaction related to obtaining documents	46,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	31,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional Situation (in main job):  Family help (without stipulated salary)	Average of types of contact with public administration agencies	3,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Total	15.278.599
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Downloading or printing an official form	82,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Arranging an appointment or booking (of an activity, medical care, etc.)	70,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Online filing of tax returns in person	41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Performing an interaction related to access to information	77
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Information:  Access to stored personal data (pension, employment history, etc.)	64,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	57,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Performing an interaction related to obtaining documents	45,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Full-time	Average of types of contact with public administration agencies	4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Total	3.070.388
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Downloading or printing an official form	80,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Arranging an appointment or booking (of an activity, medical care, etc.)	71,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Online filing of tax returns in person	26,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Performing an interaction related to access to information	71,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Information:  Access to stored personal data (pension, employment history, etc.)	56,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Performing an interaction related to obtaining documents	53,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	34,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Professional working pattern (in main job): Part-time	Average of types of contact with public administration agencies	3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Total	4.387.582
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Downloading or printing an official form	74
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Arranging an appointment or booking (of an activity, medical care, etc.)	62,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Online filing of tax returns in person	26,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Performing an interaction related to access to information	66,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Information:  Access to stored personal data (pension, employment history, etc.)	54,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	44,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Performing an interaction related to obtaining documents	37,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	22,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Manual	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Total	13.961.405
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Downloading or printing an official form	85,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Arranging an appointment or booking (of an activity, medical care, etc.)	72,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Online filing of tax returns in person	42,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Performing an interaction related to access to information	79,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Information:  Access to stored personal data (pension, employment history, etc.)	65,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	32,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	59,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Performing an interaction related to obtaining documents	49,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	35,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	9,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Non-manual	Average of types of contact with public administration agencies	4,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Total	861.964
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Downloading or printing an official form	89,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Arranging an appointment or booking (of an activity, medical care, etc.)	74,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Online filing of tax returns in person	62,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Performing an interaction related to access to information	84,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Information:  Access to stored personal data (pension, employment history, etc.)	74,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	39
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	70,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Performing an interaction related to obtaining documents	54,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	40,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	14,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: ICT workers	Average of types of contact with public administration agencies	4,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Total	17.487.023
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Downloading or printing an official form	82,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Arranging an appointment or booking (of an activity, medical care, etc.)	70,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Online filing of tax returns in person	37,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Performing an interaction related to access to information	75,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Information:  Access to stored personal data (pension, employment history, etc.)	62,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	55,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Performing an interaction related to obtaining documents	46,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Main occupation: Other workers	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Total	3.109.950
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Downloading or printing an official form	72,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Arranging an appointment or booking (of an activity, medical care, etc.)	66,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Online filing of tax returns in person	18,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Performing an interaction related to access to information	57,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Information:  Access to stored personal data (pension, employment history, etc.)	42,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	42,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Performing an interaction related to obtaining documents	43,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income Less than 900 Euros	Average of types of contact with public administration agencies	3,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Total	7.969.460
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Downloading or printing an official form	75,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Arranging an appointment or booking (of an activity, medical care, etc.)	66,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Online filing of tax returns in person	29,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Performing an interaction related to access to information	68,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Information:  Access to stored personal data (pension, employment history, etc.)	55,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Performing an interaction related to obtaining documents	42,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 900 to less than 1,600	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Total	6.371.219
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Downloading or printing an official form	82,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Arranging an appointment or booking (of an activity, medical care, etc.)	69,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Online filing of tax returns in person	37,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Performing an interaction related to access to information	75,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Information:  Access to stored personal data (pension, employment history, etc.)	61,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Performing an interaction related to obtaining documents	44,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	31,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Total	2.912.803
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Downloading or printing an official form	83,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Arranging an appointment or booking (of an activity, medical care, etc.)	75
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Online filing of tax returns in person	33,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Performing an interaction related to access to information	77
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Information:  Access to stored personal data (pension, employment history, etc.)	61,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	59,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Performing an interaction related to obtaining documents	50,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income : From  2,500 to less than 3,000	Average of types of contact with public administration agencies	4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Total	5.044.978
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Downloading or printing an official form	88,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Arranging an appointment or booking (of an activity, medical care, etc.)	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Online filing of tax returns in person	44,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Performing an interaction related to access to information	79,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Information:  Access to stored personal data (pension, employment history, etc.)	63,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	31,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	62,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Performing an interaction related to obtaining documents	51
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	34,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	9,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income 3,000 euros or more	Average of types of contact with public administration agencies	4,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Total	2.776.597
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Downloading or printing an official form	74,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Arranging an appointment or booking (of an activity, medical care, etc.)	54,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Online filing of tax returns in person	19,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Performing an interaction related to access to information	59,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Information:  Access to stored personal data (pension, employment history, etc.)	42,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	17,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Performing an interaction related to obtaining documents	43
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Net household monthly income DK/NA	Average of types of contact with public administration agencies	3