Population class	Socio-economic characteristics	Reasons stated	Total
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Total Persons	Total	2.238.589
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Total Persons	Due to lack of skills or knowledge	36,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Total Persons	Because they are concerned about the protection and security of personal data	27
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Total Persons	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Total Persons	Other reasons	42,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Illiterate persons with unfinished primary education	Total	166.774
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Illiterate persons with unfinished primary education	Due to lack of skills or knowledge	52,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Illiterate persons with unfinished primary education	Because they are concerned about the protection and security of personal data	26,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Illiterate persons with unfinished primary education	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	66,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Illiterate persons with unfinished primary education	Other reasons	13,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Primary Education	Total	231.103
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Primary Education	Due to lack of skills or knowledge	53,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Primary Education	Because they are concerned about the protection and security of personal data	25,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Primary Education	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	60,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Primary Education	Other reasons	41
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: First stage Secondary Education	Total	608.818
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: First stage Secondary Education	Due to lack of skills or knowledge	51,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: First stage Secondary Education	Because they are concerned about the protection and security of personal data	35,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: First stage Secondary Education	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: First stage Secondary Education	Other reasons	37,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Second stage Secondary Education	Total	512.242
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Second stage Secondary Education	Due to lack of skills or knowledge	32,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Second stage Secondary Education	Because they are concerned about the protection and security of personal data	23
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Second stage Secondary Education	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	55,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Second stage Secondary Education	Other reasons	52,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Advanced Vocational Education	Total	263.849
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Advanced Vocational Education	Due to lack of skills or knowledge	23,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Advanced Vocational Education	Because they are concerned about the protection and security of personal data	26,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Advanced Vocational Education	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	68,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Advanced Vocational Education	Other reasons	33
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University studies and similar	Total	150.503
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University studies and similar	Due to lack of skills or knowledge	11
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University studies and similar	Because they are concerned about the protection and security of personal data	14,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University studies and similar	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	37,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University studies and similar	Other reasons	66,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University studies, Master's and similar	Total	252.302
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University studies, Master's and similar	Due to lack of skills or knowledge	13,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University studies, Master's and similar	Because they are concerned about the protection and security of personal data	14,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University studies, Master's and similar	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	55,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University studies, Master's and similar	Other reasons	53,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University doctorate	Total	5.575
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University doctorate	Due to lack of skills or knowledge	..
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University doctorate	Because they are concerned about the protection and security of personal data	..
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University doctorate	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	73,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: University doctorate	Other reasons	58,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Others	Total	47.424
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Others	Due to lack of skills or knowledge	22,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Others	Because they are concerned about the protection and security of personal data	83,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Others	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	22,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Studies completed: Others	Other reasons	..
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Employed economically active persons	Total	1.121.115
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Employed economically active persons	Due to lack of skills or knowledge	25,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Employed economically active persons	Because they are concerned about the protection and security of personal data	20,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Employed economically active persons	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Employed economically active persons	Other reasons	43,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Unemployed economically active persons	Total	325.270
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Unemployed economically active persons	Due to lack of skills or knowledge	48,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Unemployed economically active persons	Because they are concerned about the protection and security of personal data	42,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Unemployed economically active persons	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	49,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Unemployed economically active persons	Other reasons	48,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Students	Total	127.131
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Students	Due to lack of skills or knowledge	17
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Students	Because they are concerned about the protection and security of personal data	12,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Students	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Students	Other reasons	42,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Household chores	Total	179.177
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Household chores	Due to lack of skills or knowledge	55,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Household chores	Because they are concerned about the protection and security of personal data	24,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Household chores	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	54,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Household chores	Other reasons	34,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Pensioners	Total	416.788
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Pensioners	Due to lack of skills or knowledge	52,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Pensioners	Because they are concerned about the protection and security of personal data	33,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Pensioners	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Inactive population: Pensioners	Other reasons	38,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Other employment situation	Total	69.107
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Other employment situation	Due to lack of skills or knowledge	40,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Other employment situation	Because they are concerned about the protection and security of personal data	44,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Other employment situation	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	73,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Employment situation: Other employment situation	Other reasons	27,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Permanent or indefinite-term employed person	Total	732.809
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Permanent or indefinite-term employed person	Due to lack of skills or knowledge	18,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Permanent or indefinite-term employed person	Because they are concerned about the protection and security of personal data	19,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Permanent or indefinite-term employed person	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	55,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Permanent or indefinite-term employed person	Other reasons	44,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Temporary workers employed by someone else	Total	150.146
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Temporary workers employed by someone else	Due to lack of skills or knowledge	34,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Temporary workers employed by someone else	Because they are concerned about the protection and security of personal data	19,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Temporary workers employed by someone else	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	42,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Temporary workers employed by someone else	Other reasons	62,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Self-employed with employees	Total	116.421
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Self-employed with employees	Due to lack of skills or knowledge	50,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Self-employed with employees	Because they are concerned about the protection and security of personal data	26,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Self-employed with employees	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	91,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Self-employed with employees	Other reasons	13,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Self-employed without employees	Total	111.756
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Self-employed without employees	Due to lack of skills or knowledge	29,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Self-employed without employees	Because they are concerned about the protection and security of personal data	24,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Self-employed without employees	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	70,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job): Self-employed without employees	Other reasons	47,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job):  Family help (without stipulated salary)	Total	9.983
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job):  Family help (without stipulated salary)	Due to lack of skills or knowledge	70,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job):  Family help (without stipulated salary)	Because they are concerned about the protection and security of personal data	67,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job):  Family help (without stipulated salary)	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	70,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional Situation (in main job):  Family help (without stipulated salary)	Other reasons	24,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional working pattern (in main job): Full-time	Total	954.084
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional working pattern (in main job): Full-time	Due to lack of skills or knowledge	24,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional working pattern (in main job): Full-time	Because they are concerned about the protection and security of personal data	20,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional working pattern (in main job): Full-time	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional working pattern (in main job): Full-time	Other reasons	42,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional working pattern (in main job): Part-time	Total	167.031
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional working pattern (in main job): Part-time	Due to lack of skills or knowledge	30,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional working pattern (in main job): Part-time	Because they are concerned about the protection and security of personal data	22,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional working pattern (in main job): Part-time	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	54,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Professional working pattern (in main job): Part-time	Other reasons	51,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Manual	Total	403.010
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Manual	Due to lack of skills or knowledge	37,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Manual	Because they are concerned about the protection and security of personal data	31,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Manual	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Manual	Other reasons	38,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Non-manual	Total	718.105
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Non-manual	Due to lack of skills or knowledge	18,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Non-manual	Because they are concerned about the protection and security of personal data	15,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Non-manual	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Non-manual	Other reasons	46,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: ICT workers	Total	45.236
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: ICT workers	Due to lack of skills or knowledge	6,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: ICT workers	Because they are concerned about the protection and security of personal data	3,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: ICT workers	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	97,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: ICT workers	Other reasons	4,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Other workers	Total	1.075.879
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Other workers	Due to lack of skills or knowledge	26,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Other workers	Because they are concerned about the protection and security of personal data	21,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Other workers	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Main occupation: Other workers	Other reasons	45,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income Less than 900 Euros	Total	356.050
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income Less than 900 Euros	Due to lack of skills or knowledge	47,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income Less than 900 Euros	Because they are concerned about the protection and security of personal data	36,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income Less than 900 Euros	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	56,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income Less than 900 Euros	Other reasons	47,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From 900 to less than 1,600	Total	683.071
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From 900 to less than 1,600	Due to lack of skills or knowledge	50,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From 900 to less than 1,600	Because they are concerned about the protection and security of personal data	26,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From 900 to less than 1,600	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From 900 to less than 1,600	Other reasons	39,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From 1,600 to less than 2,500	Total	554.209
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From 1,600 to less than 2,500	Due to lack of skills or knowledge	27,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From 1,600 to less than 2,500	Because they are concerned about the protection and security of personal data	34,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From 1,600 to less than 2,500	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	61,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From 1,600 to less than 2,500	Other reasons	38,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From  2,500 to less than 3,000	Total	189.426
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From  2,500 to less than 3,000	Due to lack of skills or knowledge	21,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From  2,500 to less than 3,000	Because they are concerned about the protection and security of personal data	12,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From  2,500 to less than 3,000	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income : From  2,500 to less than 3,000	Other reasons	43,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income 3,000 euros or more	Total	234.801
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income 3,000 euros or more	Due to lack of skills or knowledge	18,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income 3,000 euros or more	Because they are concerned about the protection and security of personal data	5,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income 3,000 euros or more	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income 3,000 euros or more	Other reasons	41,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income DK/NA	Total	221.033
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income DK/NA	Due to lack of skills or knowledge	28,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income DK/NA	Because they are concerned about the protection and security of personal data	30,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income DK/NA	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Net household monthly income DK/NA	Other reasons	51,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Total Persons	Total	2.220.501
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Total Persons	Due to lack of skills or knowledge	35,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Total Persons	Because they are concerned about the protection and security of personal data	26,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Total Persons	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Total Persons	Other reasons	42,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Illiterate persons with unfinished primary education	Total	157.115
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Illiterate persons with unfinished primary education	Due to lack of skills or knowledge	50,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Illiterate persons with unfinished primary education	Because they are concerned about the protection and security of personal data	26,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Illiterate persons with unfinished primary education	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Illiterate persons with unfinished primary education	Other reasons	14,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Primary Education	Total	231.103
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Primary Education	Due to lack of skills or knowledge	53,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Primary Education	Because they are concerned about the protection and security of personal data	25,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Primary Education	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	60,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Primary Education	Other reasons	41
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: First stage Secondary Education	Total	605.113
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: First stage Secondary Education	Due to lack of skills or knowledge	51,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: First stage Secondary Education	Because they are concerned about the protection and security of personal data	35,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: First stage Secondary Education	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: First stage Secondary Education	Other reasons	38
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Second stage Secondary Education	Total	507.517
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Second stage Secondary Education	Due to lack of skills or knowledge	31,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Second stage Secondary Education	Because they are concerned about the protection and security of personal data	23,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Second stage Secondary Education	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	55,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Second stage Secondary Education	Other reasons	53,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Advanced Vocational Education	Total	263.849
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Advanced Vocational Education	Due to lack of skills or knowledge	23,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Advanced Vocational Education	Because they are concerned about the protection and security of personal data	26,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Advanced Vocational Education	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	68,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Advanced Vocational Education	Other reasons	33
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University studies and similar	Total	150.503
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University studies and similar	Due to lack of skills or knowledge	11
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University studies and similar	Because they are concerned about the protection and security of personal data	14,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University studies and similar	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	37,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University studies and similar	Other reasons	66,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University studies, Master's and similar	Total	252.302
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University studies, Master's and similar	Due to lack of skills or knowledge	13,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University studies, Master's and similar	Because they are concerned about the protection and security of personal data	14,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University studies, Master's and similar	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	55,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University studies, Master's and similar	Other reasons	53,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University doctorate	Total	5.575
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University doctorate	Due to lack of skills or knowledge	..
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University doctorate	Because they are concerned about the protection and security of personal data	..
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University doctorate	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	73,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: University doctorate	Other reasons	58,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Others	Total	47.424
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Others	Due to lack of skills or knowledge	22,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Others	Because they are concerned about the protection and security of personal data	83,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Others	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	22,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Studies completed: Others	Other reasons	..
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Employed economically active persons	Total	1.113.189
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Employed economically active persons	Due to lack of skills or knowledge	25,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Employed economically active persons	Because they are concerned about the protection and security of personal data	20,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Employed economically active persons	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Employed economically active persons	Other reasons	44
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Unemployed economically active persons	Total	325.270
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Unemployed economically active persons	Due to lack of skills or knowledge	48,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Unemployed economically active persons	Because they are concerned about the protection and security of personal data	42,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Unemployed economically active persons	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	49,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Unemployed economically active persons	Other reasons	48,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Students	Total	127.131
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Students	Due to lack of skills or knowledge	17
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Students	Because they are concerned about the protection and security of personal data	12,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Students	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Students	Other reasons	42,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Household chores	Total	177.040
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Household chores	Due to lack of skills or knowledge	55,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Household chores	Because they are concerned about the protection and security of personal data	23,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Household chores	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	55,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Household chores	Other reasons	34,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Pensioners	Total	408.762
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Pensioners	Due to lack of skills or knowledge	52,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Pensioners	Because they are concerned about the protection and security of personal data	34,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Pensioners	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Inactive population: Pensioners	Other reasons	39,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Other employment situation	Total	69.107
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Other employment situation	Due to lack of skills or knowledge	40,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Other employment situation	Because they are concerned about the protection and security of personal data	44,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Other employment situation	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	73,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Employment situation: Other employment situation	Other reasons	27,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Permanent or indefinite-term employed person	Total	728.084
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Permanent or indefinite-term employed person	Due to lack of skills or knowledge	18,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Permanent or indefinite-term employed person	Because they are concerned about the protection and security of personal data	19,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Permanent or indefinite-term employed person	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	55,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Permanent or indefinite-term employed person	Other reasons	44,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Temporary workers employed by someone else	Total	150.146
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Temporary workers employed by someone else	Due to lack of skills or knowledge	34,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Temporary workers employed by someone else	Because they are concerned about the protection and security of personal data	19,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Temporary workers employed by someone else	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	42,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Temporary workers employed by someone else	Other reasons	62,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Self-employed with employees	Total	113.732
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Self-employed with employees	Due to lack of skills or knowledge	49,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Self-employed with employees	Because they are concerned about the protection and security of personal data	25,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Self-employed with employees	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	91,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Self-employed with employees	Other reasons	13,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Self-employed without employees	Total	111.756
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Self-employed without employees	Due to lack of skills or knowledge	29,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Self-employed without employees	Because they are concerned about the protection and security of personal data	24,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Self-employed without employees	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	70,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job): Self-employed without employees	Other reasons	47,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job):  Family help (without stipulated salary)	Total	9.471
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job):  Family help (without stipulated salary)	Due to lack of skills or knowledge	74,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job):  Family help (without stipulated salary)	Because they are concerned about the protection and security of personal data	65,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job):  Family help (without stipulated salary)	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	74,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional Situation (in main job):  Family help (without stipulated salary)	Other reasons	25,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional working pattern (in main job): Full-time	Total	951.396
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional working pattern (in main job): Full-time	Due to lack of skills or knowledge	24,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional working pattern (in main job): Full-time	Because they are concerned about the protection and security of personal data	20,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional working pattern (in main job): Full-time	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional working pattern (in main job): Full-time	Other reasons	42,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional working pattern (in main job): Part-time	Total	161.793
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional working pattern (in main job): Part-time	Due to lack of skills or knowledge	28,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional working pattern (in main job): Part-time	Because they are concerned about the protection and security of personal data	23,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional working pattern (in main job): Part-time	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	53
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Professional working pattern (in main job): Part-time	Other reasons	53,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Manual	Total	403.010
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Manual	Due to lack of skills or knowledge	37,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Manual	Because they are concerned about the protection and security of personal data	31,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Manual	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Manual	Other reasons	38,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Non-manual	Total	710.179
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Non-manual	Due to lack of skills or knowledge	17,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Non-manual	Because they are concerned about the protection and security of personal data	14,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Non-manual	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	56,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Non-manual	Other reasons	47,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: ICT workers	Total	45.236
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: ICT workers	Due to lack of skills or knowledge	6,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: ICT workers	Because they are concerned about the protection and security of personal data	3,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: ICT workers	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	97,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: ICT workers	Other reasons	4,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Other workers	Total	1.067.953
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Other workers	Due to lack of skills or knowledge	25,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Other workers	Because they are concerned about the protection and security of personal data	21,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Other workers	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Main occupation: Other workers	Other reasons	45,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income Less than 900 Euros	Total	353.401
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income Less than 900 Euros	Due to lack of skills or knowledge	47,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income Less than 900 Euros	Because they are concerned about the protection and security of personal data	36
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income Less than 900 Euros	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income Less than 900 Euros	Other reasons	47,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From 900 to less than 1,600	Total	674.166
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From 900 to less than 1,600	Due to lack of skills or knowledge	50
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From 900 to less than 1,600	Because they are concerned about the protection and security of personal data	26,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From 900 to less than 1,600	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	56,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From 900 to less than 1,600	Other reasons	39,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From 1,600 to less than 2,500	Total	547.675
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From 1,600 to less than 2,500	Due to lack of skills or knowledge	26,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From 1,600 to less than 2,500	Because they are concerned about the protection and security of personal data	34,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From 1,600 to less than 2,500	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	61,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From 1,600 to less than 2,500	Other reasons	38,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From  2,500 to less than 3,000	Total	189.426
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From  2,500 to less than 3,000	Due to lack of skills or knowledge	21,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From  2,500 to less than 3,000	Because they are concerned about the protection and security of personal data	12,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From  2,500 to less than 3,000	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income : From  2,500 to less than 3,000	Other reasons	43,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income 3,000 euros or more	Total	234.801
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income 3,000 euros or more	Due to lack of skills or knowledge	18,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income 3,000 euros or more	Because they are concerned about the protection and security of personal data	5,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income 3,000 euros or more	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income 3,000 euros or more	Other reasons	41,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income DK/NA	Total	221.033
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income DK/NA	Due to lack of skills or knowledge	28,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income DK/NA	Because they are concerned about the protection and security of personal data	30,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income DK/NA	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Net household monthly income DK/NA	Other reasons	51,8