Population class Socio-economic characteristics Issues with connected devices Total Internet users in the last 3 months that have used one or more of the devices studied Total Persons Total 28.405.302 Internet users in the last 3 months that have used one or more of the devices studied Total Persons Some issue with connected devices 28,8 Internet users in the last 3 months that have used one or more of the devices studied Total Persons Security or privacy issues involving personal or family data 7,1 Internet users in the last 3 months that have used one or more of the devices studied Total Persons Safety issues (accident) or health impacts 1,3 Internet users in the last 3 months that have used one or more of the devices studied Total Persons Difficulty in use, installation, compatibility 17 Internet users in the last 3 months that have used one or more of the devices studied Total Persons Other issues, connection, support 19,2 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Illiterate persons with unfinished primary education Total 384.284 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Illiterate persons with unfinished primary education Some issue with connected devices 26,7 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Illiterate persons with unfinished primary education Security or privacy issues involving personal or family data 3,9 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Illiterate persons with unfinished primary education Safety issues (accident) or health impacts 3,8 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Illiterate persons with unfinished primary education Difficulty in use, installation, compatibility 23,8 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Illiterate persons with unfinished primary education Other issues, connection, support 15,1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Primary Education Total 1.671.048 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Primary Education Some issue with connected devices 27,1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Primary Education Security or privacy issues involving personal or family data 2,4 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Primary Education Safety issues (accident) or health impacts 0,6 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Primary Education Difficulty in use, installation, compatibility 19,1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Primary Education Other issues, connection, support 15,4 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: First stage Secondary Education Total 6.486.372 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: First stage Secondary Education Some issue with connected devices 28,9 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: First stage Secondary Education Security or privacy issues involving personal or family data 5,5 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: First stage Secondary Education Safety issues (accident) or health impacts 1,2 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: First stage Secondary Education Difficulty in use, installation, compatibility 16,8 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: First stage Secondary Education Other issues, connection, support 19,8 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Second stage Secondary Education Total 8.130.109 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Second stage Secondary Education Some issue with connected devices 29,7 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Second stage Secondary Education Security or privacy issues involving personal or family data 7,7 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Second stage Secondary Education Safety issues (accident) or health impacts 1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Second stage Secondary Education Difficulty in use, installation, compatibility 17 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Second stage Secondary Education Other issues, connection, support 20 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Advanced Vocational Education Total 3.325.619 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Advanced Vocational Education Some issue with connected devices 28,3 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Advanced Vocational Education Security or privacy issues involving personal or family data 7,2 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Advanced Vocational Education Safety issues (accident) or health impacts 2,4 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Advanced Vocational Education Difficulty in use, installation, compatibility 17,1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Advanced Vocational Education Other issues, connection, support 19,5 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies and similar Total 3.279.471 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies and similar Some issue with connected devices 28 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies and similar Security or privacy issues involving personal or family data 9,6 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies and similar Safety issues (accident) or health impacts 1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies and similar Difficulty in use, installation, compatibility 15,4 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies and similar Other issues, connection, support 18,8 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies, Master's and similar Total 4.736.217 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies, Master's and similar Some issue with connected devices 28,6 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies, Master's and similar Security or privacy issues involving personal or family data 8,1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies, Master's and similar Safety issues (accident) or health impacts 1,6 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies, Master's and similar Difficulty in use, installation, compatibility 17,5 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies, Master's and similar Other issues, connection, support 18,3 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University doctorate Total 333.950 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University doctorate Some issue with connected devices 33,9 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University doctorate Security or privacy issues involving personal or family data 9 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University doctorate Safety issues (accident) or health impacts 0,7 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University doctorate Difficulty in use, installation, compatibility 14,3 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University doctorate Other issues, connection, support 24,3 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Others Total 58.232 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Others Some issue with connected devices 4,5 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Others Security or privacy issues involving personal or family data 4,5 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Others Safety issues (accident) or health impacts .. Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Others Difficulty in use, installation, compatibility 4,5 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Others Other issues, connection, support .. Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Employed economically active persons Total 17.791.835 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Employed economically active persons Some issue with connected devices 28,2 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Employed economically active persons Security or privacy issues involving personal or family data 7,4 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Employed economically active persons Safety issues (accident) or health impacts 1,3 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Employed economically active persons Difficulty in use, installation, compatibility 17,2 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Employed economically active persons Other issues, connection, support 18,5 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Unemployed economically active persons Total 2.834.370 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Unemployed economically active persons Some issue with connected devices 27,5 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Unemployed economically active persons Security or privacy issues involving personal or family data 6,1 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Unemployed economically active persons Safety issues (accident) or health impacts 1,8 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Unemployed economically active persons Difficulty in use, installation, compatibility 14,7 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Unemployed economically active persons Other issues, connection, support 17,8 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Students Total 2.884.545 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Students Some issue with connected devices 31,7 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Students Security or privacy issues involving personal or family data 8 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Students Safety issues (accident) or health impacts 1,3 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Students Difficulty in use, installation, compatibility 13,2 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Students Other issues, connection, support 24 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Household chores Total 1.142.106 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Household chores Some issue with connected devices 27,3 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Household chores Security or privacy issues involving personal or family data 3 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Household chores Safety issues (accident) or health impacts 1,5 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Household chores Difficulty in use, installation, compatibility 22,1 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Household chores Other issues, connection, support 16,4 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Pensioners Total 3.029.753 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Pensioners Some issue with connected devices 30,4 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Pensioners Security or privacy issues involving personal or family data 4,7 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Pensioners Safety issues (accident) or health impacts 0,7 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Pensioners Difficulty in use, installation, compatibility 20,5 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Pensioners Other issues, connection, support 20,7 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Other employment situation Total 722.693 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Other employment situation Some issue with connected devices 32,6 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Other employment situation Security or privacy issues involving personal or family data 13,6 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Other employment situation Safety issues (accident) or health impacts 1,9 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Other employment situation Difficulty in use, installation, compatibility 14,7 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Other employment situation Other issues, connection, support 19 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Total 12.232.981 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Some issue with connected devices 28 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Security or privacy issues involving personal or family data 7,1 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Safety issues (accident) or health impacts 1,3 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Difficulty in use, installation, compatibility 17 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Other issues, connection, support 17,7 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Temporary workers employed by someone else Total 2.871.452 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Temporary workers employed by someone else Some issue with connected devices 28 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Temporary workers employed by someone else Security or privacy issues involving personal or family data 8,6 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Temporary workers employed by someone else Safety issues (accident) or health impacts 1,3 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Temporary workers employed by someone else Difficulty in use, installation, compatibility 17,1 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Temporary workers employed by someone else Other issues, connection, support 18 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed with employees Total 1.064.822 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed with employees Some issue with connected devices 35,6 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed with employees Security or privacy issues involving personal or family data 11,2 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed with employees Safety issues (accident) or health impacts 2,9 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed with employees Difficulty in use, installation, compatibility 23,9 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed with employees Other issues, connection, support 28,7 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed without employees Total 1.529.999 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed without employees Some issue with connected devices 24,6 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed without employees Security or privacy issues involving personal or family data 5,3 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed without employees Safety issues (accident) or health impacts 0,5 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed without employees Difficulty in use, installation, compatibility 14,4 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed without employees Other issues, connection, support 18,3 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Family help (without stipulated salary) Total 92.581 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Family help (without stipulated salary) Some issue with connected devices 36,3 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Family help (without stipulated salary) Security or privacy issues involving personal or family data 5,4 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Family help (without stipulated salary) Safety issues (accident) or health impacts 5,3 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Family help (without stipulated salary) Difficulty in use, installation, compatibility 13,5 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Family help (without stipulated salary) Other issues, connection, support 30,5 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Full-time Total 14.802.182 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Full-time Some issue with connected devices 28,2 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Full-time Security or privacy issues involving personal or family data 7,7 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Full-time Safety issues (accident) or health impacts 1,5 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Full-time Difficulty in use, installation, compatibility 17,2 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Full-time Other issues, connection, support 18,5 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Part-time Total 2.989.652 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Part-time Some issue with connected devices 28,1 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Part-time Security or privacy issues involving personal or family data 6,3 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Part-time Safety issues (accident) or health impacts 0,7 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Part-time Difficulty in use, installation, compatibility 17 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Part-time Other issues, connection, support 18,4 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Manual Total 4.375.978 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Manual Some issue with connected devices 27,1 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Manual Security or privacy issues involving personal or family data 5,8 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Manual Safety issues (accident) or health impacts 1,8 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Manual Difficulty in use, installation, compatibility 16,8 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Manual Other issues, connection, support 18,1 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Non-manual Total 13.415.857 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Non-manual Some issue with connected devices 28,6 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Non-manual Security or privacy issues involving personal or family data 8 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Non-manual Safety issues (accident) or health impacts 1,2 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Non-manual Difficulty in use, installation, compatibility 17,3 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Non-manual Other issues, connection, support 18,7 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: ICT workers Total 851.818 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: ICT workers Some issue with connected devices 26,2 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: ICT workers Security or privacy issues involving personal or family data 5,7 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: ICT workers Safety issues (accident) or health impacts 1 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: ICT workers Difficulty in use, installation, compatibility 13,2 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: ICT workers Other issues, connection, support 16,9 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Other workers Total 16.940.017 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Other workers Some issue with connected devices 28,3 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Other workers Security or privacy issues involving personal or family data 7,5 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Other workers Safety issues (accident) or health impacts 1,4 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Other workers Difficulty in use, installation, compatibility 17,4 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Other workers Other issues, connection, support 18,6 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income Less than 900 Euros Total 3.200.166 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income Less than 900 Euros Some issue with connected devices 24,5 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income Less than 900 Euros Security or privacy issues involving personal or family data 7,4 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income Less than 900 Euros Safety issues (accident) or health impacts 1,4 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income Less than 900 Euros Difficulty in use, installation, compatibility 13 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income Less than 900 Euros Other issues, connection, support 14,9 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 900 to less than 1,600 Total 7.881.490 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 900 to less than 1,600 Some issue with connected devices 29,1 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 900 to less than 1,600 Security or privacy issues involving personal or family data 7,8 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 900 to less than 1,600 Safety issues (accident) or health impacts 1,6 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 900 to less than 1,600 Difficulty in use, installation, compatibility 18 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 900 to less than 1,600 Other issues, connection, support 19,1 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,600 to less than 2,500 Total 6.401.226 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,600 to less than 2,500 Some issue with connected devices 29,8 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,600 to less than 2,500 Security or privacy issues involving personal or family data 5,9 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,600 to less than 2,500 Safety issues (accident) or health impacts 1,6 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,600 to less than 2,500 Difficulty in use, installation, compatibility 18,2 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,600 to less than 2,500 Other issues, connection, support 20 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 2,500 to less than 3,000 Total 2.846.252 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 2,500 to less than 3,000 Some issue with connected devices 32,8 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 2,500 to less than 3,000 Security or privacy issues involving personal or family data 9 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 2,500 to less than 3,000 Safety issues (accident) or health impacts 1,3 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 2,500 to less than 3,000 Difficulty in use, installation, compatibility 19,2 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 2,500 to less than 3,000 Other issues, connection, support 21,6 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income 3,000 euros or more Total 5.039.824 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income 3,000 euros or more Some issue with connected devices 28,9 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income 3,000 euros or more Security or privacy issues involving personal or family data 7,1 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income 3,000 euros or more Safety issues (accident) or health impacts 1 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income 3,000 euros or more Difficulty in use, installation, compatibility 17,6 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income 3,000 euros or more Other issues, connection, support 18,9 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income DK/NA Total 3.036.343 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income DK/NA Some issue with connected devices 26,6 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income DK/NA Security or privacy issues involving personal or family data 5,3 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income DK/NA Safety issues (accident) or health impacts 0,5 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income DK/NA Difficulty in use, installation, compatibility 13,2 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income DK/NA Other issues, connection, support 20,2 Internet users in the last 3 months that have had some problem related to the devices studied Total Persons Total 8.180.548 Internet users in the last 3 months that have had some problem related to the devices studied Total Persons Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Total Persons Security or privacy issues involving personal or family data 24,5 Internet users in the last 3 months that have had some problem related to the devices studied Total Persons Safety issues (accident) or health impacts 4,6 Internet users in the last 3 months that have had some problem related to the devices studied Total Persons Difficulty in use, installation, compatibility 59,1 Internet users in the last 3 months that have had some problem related to the devices studied Total Persons Other issues, connection, support 66,5 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Illiterate persons with unfinished primary education Total 102.599 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Illiterate persons with unfinished primary education Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Illiterate persons with unfinished primary education Security or privacy issues involving personal or family data 14,7 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Illiterate persons with unfinished primary education Safety issues (accident) or health impacts 14,1 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Illiterate persons with unfinished primary education Difficulty in use, installation, compatibility 89,2 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Illiterate persons with unfinished primary education Other issues, connection, support 56,6 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Primary Education Total 452.347 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Primary Education Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Primary Education Security or privacy issues involving personal or family data 8,9 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Primary Education Safety issues (accident) or health impacts 2,3 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Primary Education Difficulty in use, installation, compatibility 70,4 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Primary Education Other issues, connection, support 57 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: First stage Secondary Education Total 1.874.894 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: First stage Secondary Education Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: First stage Secondary Education Security or privacy issues involving personal or family data 18,9 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: First stage Secondary Education Safety issues (accident) or health impacts 4,3 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: First stage Secondary Education Difficulty in use, installation, compatibility 58,1 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: First stage Secondary Education Other issues, connection, support 68,4 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Second stage Secondary Education Total 2.418.594 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Second stage Secondary Education Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Second stage Secondary Education Security or privacy issues involving personal or family data 25,7 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Second stage Secondary Education Safety issues (accident) or health impacts 3,4 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Second stage Secondary Education Difficulty in use, installation, compatibility 57,3 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Second stage Secondary Education Other issues, connection, support 67,3 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Advanced Vocational Education Total 942.075 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Advanced Vocational Education Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Advanced Vocational Education Security or privacy issues involving personal or family data 25,4 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Advanced Vocational Education Safety issues (accident) or health impacts 8,3 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Advanced Vocational Education Difficulty in use, installation, compatibility 60,2 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Advanced Vocational Education Other issues, connection, support 68,7 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies and similar Total 918.656 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies and similar Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies and similar Security or privacy issues involving personal or family data 34,4 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies and similar Safety issues (accident) or health impacts 3,5 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies and similar Difficulty in use, installation, compatibility 54,9 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies and similar Other issues, connection, support 67,3 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies, Master's and similar Total 1.355.442 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies, Master's and similar Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies, Master's and similar Security or privacy issues involving personal or family data 28,3 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies, Master's and similar Safety issues (accident) or health impacts 5,8 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies, Master's and similar Difficulty in use, installation, compatibility 61,1 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies, Master's and similar Other issues, connection, support 64 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University doctorate Total 113.312 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University doctorate Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University doctorate Security or privacy issues involving personal or family data 26,4 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University doctorate Safety issues (accident) or health impacts 2 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University doctorate Difficulty in use, installation, compatibility 42,1 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University doctorate Other issues, connection, support 71,5 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Others Total 2.630 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Others Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Others Security or privacy issues involving personal or family data 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Others Safety issues (accident) or health impacts .. Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Others Difficulty in use, installation, compatibility 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Others Other issues, connection, support .. Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Employed economically active persons Total 5.016.711 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Employed economically active persons Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Employed economically active persons Security or privacy issues involving personal or family data 26,4 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Employed economically active persons Safety issues (accident) or health impacts 4,8 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Employed economically active persons Difficulty in use, installation, compatibility 60,9 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Employed economically active persons Other issues, connection, support 65,6 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Unemployed economically active persons Total 778.641 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Unemployed economically active persons Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Unemployed economically active persons Security or privacy issues involving personal or family data 22,1 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Unemployed economically active persons Safety issues (accident) or health impacts 6,5 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Unemployed economically active persons Difficulty in use, installation, compatibility 53,6 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Unemployed economically active persons Other issues, connection, support 64,8 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Students Total 915.792 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Students Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Students Security or privacy issues involving personal or family data 25,2 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Students Safety issues (accident) or health impacts 4 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Students Difficulty in use, installation, compatibility 41,5 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Students Other issues, connection, support 75,6 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Household chores Total 312.065 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Household chores Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Household chores Security or privacy issues involving personal or family data 10,9 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Household chores Safety issues (accident) or health impacts 5,6 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Household chores Difficulty in use, installation, compatibility 81,1 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Household chores Other issues, connection, support 60 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Pensioners Total 921.838 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Pensioners Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Pensioners Security or privacy issues involving personal or family data 15,5 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Pensioners Safety issues (accident) or health impacts 2,3 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Pensioners Difficulty in use, installation, compatibility 67,5 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Pensioners Other issues, connection, support 67,9 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Other employment situation Total 235.501 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Other employment situation Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Other employment situation Security or privacy issues involving personal or family data 41,6 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Other employment situation Safety issues (accident) or health impacts 5,9 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Other employment situation Difficulty in use, installation, compatibility 45,2 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Other employment situation Other issues, connection, support 58,2 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Total 3.422.907 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Security or privacy issues involving personal or family data 25,5 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Safety issues (accident) or health impacts 4,7 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Difficulty in use, installation, compatibility 60,7 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Other issues, connection, support 63,2 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Temporary workers employed by someone else Total 804.548 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Temporary workers employed by someone else Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Temporary workers employed by someone else Security or privacy issues involving personal or family data 30,7 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Temporary workers employed by someone else Safety issues (accident) or health impacts 4,6 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Temporary workers employed by someone else Difficulty in use, installation, compatibility 61 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Temporary workers employed by someone else Other issues, connection, support 64,3 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed with employees Total 379.531 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed with employees Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed with employees Security or privacy issues involving personal or family data 31,4 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed with employees Safety issues (accident) or health impacts 8,2 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed with employees Difficulty in use, installation, compatibility 67,1 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed with employees Other issues, connection, support 80,4 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed without employees Total 376.123 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed without employees Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed without employees Security or privacy issues involving personal or family data 21,7 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed without employees Safety issues (accident) or health impacts 1,8 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed without employees Difficulty in use, installation, compatibility 58,7 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed without employees Other issues, connection, support 74,5 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Family help (without stipulated salary) Total 33.601 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Family help (without stipulated salary) Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Family help (without stipulated salary) Security or privacy issues involving personal or family data 14,8 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Family help (without stipulated salary) Safety issues (accident) or health impacts 14,7 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Family help (without stipulated salary) Difficulty in use, installation, compatibility 37,2 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Family help (without stipulated salary) Other issues, connection, support 84 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Full-time Total 4.175.468 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Full-time Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Full-time Security or privacy issues involving personal or family data 27,2 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Full-time Safety issues (accident) or health impacts 5,2 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Full-time Difficulty in use, installation, compatibility 61,1 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Full-time Other issues, connection, support 65,7 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Part-time Total 841.243 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Part-time Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Part-time Security or privacy issues involving personal or family data 22,4 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Part-time Safety issues (accident) or health impacts 2,4 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Part-time Difficulty in use, installation, compatibility 60,2 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Part-time Other issues, connection, support 65,3 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Manual Total 1.184.914 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Manual Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Manual Security or privacy issues involving personal or family data 21,4 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Manual Safety issues (accident) or health impacts 6,6 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Manual Difficulty in use, installation, compatibility 62,2 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Manual Other issues, connection, support 66,7 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Non-manual Total 3.831.797 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Non-manual Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Non-manual Security or privacy issues involving personal or family data 28 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Non-manual Safety issues (accident) or health impacts 4,2 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Non-manual Difficulty in use, installation, compatibility 60,5 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Non-manual Other issues, connection, support 65,3 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: ICT workers Total 223.560 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: ICT workers Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: ICT workers Security or privacy issues involving personal or family data 21,8 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: ICT workers Safety issues (accident) or health impacts 3,9 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: ICT workers Difficulty in use, installation, compatibility 50,3 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: ICT workers Other issues, connection, support 64,5 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Other workers Total 4.793.151 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Other workers Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Other workers Security or privacy issues involving personal or family data 26,6 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Other workers Safety issues (accident) or health impacts 4,8 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Other workers Difficulty in use, installation, compatibility 61,4 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Other workers Other issues, connection, support 65,7 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income Less than 900 Euros Total 785.566 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income Less than 900 Euros Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income Less than 900 Euros Security or privacy issues involving personal or family data 30 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income Less than 900 Euros Safety issues (accident) or health impacts 5,8 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income Less than 900 Euros Difficulty in use, installation, compatibility 53,1 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income Less than 900 Euros Other issues, connection, support 60,7 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 900 to less than 1,600 Total 2.291.911 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 900 to less than 1,600 Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 900 to less than 1,600 Security or privacy issues involving personal or family data 26,9 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 900 to less than 1,600 Safety issues (accident) or health impacts 5,6 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 900 to less than 1,600 Difficulty in use, installation, compatibility 61,9 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 900 to less than 1,600 Other issues, connection, support 65,8 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,600 to less than 2,500 Total 1.906.633 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,600 to less than 2,500 Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,600 to less than 2,500 Security or privacy issues involving personal or family data 19,8 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,600 to less than 2,500 Safety issues (accident) or health impacts 5,3 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,600 to less than 2,500 Difficulty in use, installation, compatibility 61,1 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,600 to less than 2,500 Other issues, connection, support 67,1 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 2,500 to less than 3,000 Total 934.743 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 2,500 to less than 3,000 Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 2,500 to less than 3,000 Security or privacy issues involving personal or family data 27,5 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 2,500 to less than 3,000 Safety issues (accident) or health impacts 4,1 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 2,500 to less than 3,000 Difficulty in use, installation, compatibility 58,4 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 2,500 to less than 3,000 Other issues, connection, support 65,7 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income 3,000 euros or more Total 1.454.024 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income 3,000 euros or more Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income 3,000 euros or more Security or privacy issues involving personal or family data 24,5 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income 3,000 euros or more Safety issues (accident) or health impacts 3,5 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income 3,000 euros or more Difficulty in use, installation, compatibility 61 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income 3,000 euros or more Other issues, connection, support 65,5 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income DK/NA Total 807.671 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income DK/NA Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income DK/NA Security or privacy issues involving personal or family data 19,8 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income DK/NA Safety issues (accident) or health impacts 1,8 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income DK/NA Difficulty in use, installation, compatibility 49,7 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income DK/NA Other issues, connection, support 75,8