Population class	Autonomous City and Community	Type of contact	Total
Total Persons  (16 to 74 years old)	National Total	Total	35.436.056
Total Persons  (16 to 74 years old)	National Total	Use of one or more websites or apps of public administration agencies	79,7
Total Persons  (16 to 74 years old)	National Total	Downloading or printing an official form	63,5
Total Persons  (16 to 74 years old)	National Total	Arranging an appointment or booking (of an activity, medical care, etc.)	54,3
Total Persons  (16 to 74 years old)	National Total	Online filing of tax returns in person	25,7
Total Persons  (16 to 74 years old)	National Total	Performing an interaction related to access to information	56,3
Total Persons  (16 to 74 years old)	National Total	Information:  Access to stored personal data (pension, employment history, etc.)	44,8
Total Persons  (16 to 74 years old)	National Total	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21
Total Persons  (16 to 74 years old)	National Total	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,2
Total Persons  (16 to 74 years old)	National Total	Performing an interaction related to obtaining documents	36,3
Total Persons  (16 to 74 years old)	National Total	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,1
Total Persons  (16 to 74 years old)	National Total	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,3
Total Persons  (16 to 74 years old)	National Total	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,7
Total Persons  (16 to 74 years old)	National Total	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Andalucía	Total	6.405.608
Total Persons  (16 to 74 years old)	Andalucía	Use of one or more websites or apps of public administration agencies	78,1
Total Persons  (16 to 74 years old)	Andalucía	Downloading or printing an official form	61,1
Total Persons  (16 to 74 years old)	Andalucía	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Total Persons  (16 to 74 years old)	Andalucía	Online filing of tax returns in person	22,1
Total Persons  (16 to 74 years old)	Andalucía	Performing an interaction related to access to information	51,7
Total Persons  (16 to 74 years old)	Andalucía	Information:  Access to stored personal data (pension, employment history, etc.)	43,2
Total Persons  (16 to 74 years old)	Andalucía	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20
Total Persons  (16 to 74 years old)	Andalucía	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	38,6
Total Persons  (16 to 74 years old)	Andalucía	Performing an interaction related to obtaining documents	36,4
Total Persons  (16 to 74 years old)	Andalucía	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	23,4
Total Persons  (16 to 74 years old)	Andalucía	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,2
Total Persons  (16 to 74 years old)	Andalucía	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,5
Total Persons  (16 to 74 years old)	Andalucía	Average of types of contact with public administration agencies	2,9
Total Persons  (16 to 74 years old)	Aragón	Total	956.109
Total Persons  (16 to 74 years old)	Aragón	Use of one or more websites or apps of public administration agencies	79,1
Total Persons  (16 to 74 years old)	Aragón	Downloading or printing an official form	65
Total Persons  (16 to 74 years old)	Aragón	Arranging an appointment or booking (of an activity, medical care, etc.)	58
Total Persons  (16 to 74 years old)	Aragón	Online filing of tax returns in person	26,2
Total Persons  (16 to 74 years old)	Aragón	Performing an interaction related to access to information	52,2
Total Persons  (16 to 74 years old)	Aragón	Information:  Access to stored personal data (pension, employment history, etc.)	43,2
Total Persons  (16 to 74 years old)	Aragón	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,7
Total Persons  (16 to 74 years old)	Aragón	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	37,3
Total Persons  (16 to 74 years old)	Aragón	Performing an interaction related to obtaining documents	33,8
Total Persons  (16 to 74 years old)	Aragón	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	22,3
Total Persons  (16 to 74 years old)	Aragón	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,2
Total Persons  (16 to 74 years old)	Aragón	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,9
Total Persons  (16 to 74 years old)	Aragón	Average of types of contact with public administration agencies	2,9
Total Persons  (16 to 74 years old)	Asturias, Principado de	Total	752.700
Total Persons  (16 to 74 years old)	Asturias, Principado de	Use of one or more websites or apps of public administration agencies	77,3
Total Persons  (16 to 74 years old)	Asturias, Principado de	Downloading or printing an official form	63,5
Total Persons  (16 to 74 years old)	Asturias, Principado de	Arranging an appointment or booking (of an activity, medical care, etc.)	40,6
Total Persons  (16 to 74 years old)	Asturias, Principado de	Online filing of tax returns in person	24
Total Persons  (16 to 74 years old)	Asturias, Principado de	Performing an interaction related to access to information	50,4
Total Persons  (16 to 74 years old)	Asturias, Principado de	Information:  Access to stored personal data (pension, employment history, etc.)	35,8
Total Persons  (16 to 74 years old)	Asturias, Principado de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	17,8
Total Persons  (16 to 74 years old)	Asturias, Principado de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	37,4
Total Persons  (16 to 74 years old)	Asturias, Principado de	Performing an interaction related to obtaining documents	27,1
Total Persons  (16 to 74 years old)	Asturias, Principado de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	17,5
Total Persons  (16 to 74 years old)	Asturias, Principado de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	14,6
Total Persons  (16 to 74 years old)	Asturias, Principado de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,6
Total Persons  (16 to 74 years old)	Asturias, Principado de	Average of types of contact with public administration agencies	2,5
Total Persons  (16 to 74 years old)	Balears, Illes	Total	944.040
Total Persons  (16 to 74 years old)	Balears, Illes	Use of one or more websites or apps of public administration agencies	79,6
Total Persons  (16 to 74 years old)	Balears, Illes	Downloading or printing an official form	63,4
Total Persons  (16 to 74 years old)	Balears, Illes	Arranging an appointment or booking (of an activity, medical care, etc.)	48,8
Total Persons  (16 to 74 years old)	Balears, Illes	Online filing of tax returns in person	19,1
Total Persons  (16 to 74 years old)	Balears, Illes	Performing an interaction related to access to information	55,6
Total Persons  (16 to 74 years old)	Balears, Illes	Information:  Access to stored personal data (pension, employment history, etc.)	42
Total Persons  (16 to 74 years old)	Balears, Illes	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,3
Total Persons  (16 to 74 years old)	Balears, Illes	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,9
Total Persons  (16 to 74 years old)	Balears, Illes	Performing an interaction related to obtaining documents	39,6
Total Persons  (16 to 74 years old)	Balears, Illes	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30
Total Persons  (16 to 74 years old)	Balears, Illes	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,9
Total Persons  (16 to 74 years old)	Balears, Illes	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Total Persons  (16 to 74 years old)	Balears, Illes	Average of types of contact with public administration agencies	2,9
Total Persons  (16 to 74 years old)	Canarias	Total	1.778.183
Total Persons  (16 to 74 years old)	Canarias	Use of one or more websites or apps of public administration agencies	80,8
Total Persons  (16 to 74 years old)	Canarias	Downloading or printing an official form	66,5
Total Persons  (16 to 74 years old)	Canarias	Arranging an appointment or booking (of an activity, medical care, etc.)	53,3
Total Persons  (16 to 74 years old)	Canarias	Online filing of tax returns in person	22,1
Total Persons  (16 to 74 years old)	Canarias	Performing an interaction related to access to information	56,9
Total Persons  (16 to 74 years old)	Canarias	Information:  Access to stored personal data (pension, employment history, etc.)	45,4
Total Persons  (16 to 74 years old)	Canarias	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,1
Total Persons  (16 to 74 years old)	Canarias	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,9
Total Persons  (16 to 74 years old)	Canarias	Performing an interaction related to obtaining documents	39,8
Total Persons  (16 to 74 years old)	Canarias	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26
Total Persons  (16 to 74 years old)	Canarias	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,4
Total Persons  (16 to 74 years old)	Canarias	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,9
Total Persons  (16 to 74 years old)	Canarias	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Cantabria	Total	438.965
Total Persons  (16 to 74 years old)	Cantabria	Use of one or more websites or apps of public administration agencies	76,7
Total Persons  (16 to 74 years old)	Cantabria	Downloading or printing an official form	61,7
Total Persons  (16 to 74 years old)	Cantabria	Arranging an appointment or booking (of an activity, medical care, etc.)	42,1
Total Persons  (16 to 74 years old)	Cantabria	Online filing of tax returns in person	24,1
Total Persons  (16 to 74 years old)	Cantabria	Performing an interaction related to access to information	50
Total Persons  (16 to 74 years old)	Cantabria	Information:  Access to stored personal data (pension, employment history, etc.)	36,3
Total Persons  (16 to 74 years old)	Cantabria	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18
Total Persons  (16 to 74 years old)	Cantabria	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	37,8
Total Persons  (16 to 74 years old)	Cantabria	Performing an interaction related to obtaining documents	28,6
Total Persons  (16 to 74 years old)	Cantabria	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,2
Total Persons  (16 to 74 years old)	Cantabria	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	15,9
Total Persons  (16 to 74 years old)	Cantabria	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2,3
Total Persons  (16 to 74 years old)	Cantabria	Average of types of contact with public administration agencies	2,6
Total Persons  (16 to 74 years old)	Castilla y León	Total	1.729.994
Total Persons  (16 to 74 years old)	Castilla y León	Use of one or more websites or apps of public administration agencies	77,8
Total Persons  (16 to 74 years old)	Castilla y León	Downloading or printing an official form	58
Total Persons  (16 to 74 years old)	Castilla y León	Arranging an appointment or booking (of an activity, medical care, etc.)	48,7
Total Persons  (16 to 74 years old)	Castilla y León	Online filing of tax returns in person	21
Total Persons  (16 to 74 years old)	Castilla y León	Performing an interaction related to access to information	50,6
Total Persons  (16 to 74 years old)	Castilla y León	Information:  Access to stored personal data (pension, employment history, etc.)	37,6
Total Persons  (16 to 74 years old)	Castilla y León	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,5
Total Persons  (16 to 74 years old)	Castilla y León	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	36,5
Total Persons  (16 to 74 years old)	Castilla y León	Performing an interaction related to obtaining documents	26,9
Total Persons  (16 to 74 years old)	Castilla y León	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	14,2
Total Persons  (16 to 74 years old)	Castilla y León	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18,2
Total Persons  (16 to 74 years old)	Castilla y León	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,6
Total Persons  (16 to 74 years old)	Castilla y León	Average of types of contact with public administration agencies	2,6
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Total	1.524.173
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Use of one or more websites or apps of public administration agencies	75,5
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Downloading or printing an official form	51,7
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Arranging an appointment or booking (of an activity, medical care, etc.)	49,5
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Online filing of tax returns in person	22,5
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Performing an interaction related to access to information	50,1
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Information:  Access to stored personal data (pension, employment history, etc.)	40,4
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,5
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	35,5
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Performing an interaction related to obtaining documents	34,6
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	22,4
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,9
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,1
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Average of types of contact with public administration agencies	2,7
Total Persons  (16 to 74 years old)	Cataluña	Total	5.680.318
Total Persons  (16 to 74 years old)	Cataluña	Use of one or more websites or apps of public administration agencies	82,8
Total Persons  (16 to 74 years old)	Cataluña	Downloading or printing an official form	69,8
Total Persons  (16 to 74 years old)	Cataluña	Arranging an appointment or booking (of an activity, medical care, etc.)	55,3
Total Persons  (16 to 74 years old)	Cataluña	Online filing of tax returns in person	28,5
Total Persons  (16 to 74 years old)	Cataluña	Performing an interaction related to access to information	63,7
Total Persons  (16 to 74 years old)	Cataluña	Information:  Access to stored personal data (pension, employment history, etc.)	52,1
Total Persons  (16 to 74 years old)	Cataluña	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,9
Total Persons  (16 to 74 years old)	Cataluña	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,1
Total Persons  (16 to 74 years old)	Cataluña	Performing an interaction related to obtaining documents	37,9
Total Persons  (16 to 74 years old)	Cataluña	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,7
Total Persons  (16 to 74 years old)	Cataluña	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,3
Total Persons  (16 to 74 years old)	Cataluña	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,7
Total Persons  (16 to 74 years old)	Cataluña	Average of types of contact with public administration agencies	3,3
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Total	3.810.712
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Use of one or more websites or apps of public administration agencies	80,9
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Downloading or printing an official form	68,3
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Arranging an appointment or booking (of an activity, medical care, etc.)	54,4
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Online filing of tax returns in person	25,3
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Performing an interaction related to access to information	57
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Information:  Access to stored personal data (pension, employment history, etc.)	42,9
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,7
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	44,1
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Performing an interaction related to obtaining documents	37,7
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,3
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,2
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,3
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Average of types of contact with public administration agencies	3,1
Total Persons  (16 to 74 years old)	Extremadura	Total	783.592
Total Persons  (16 to 74 years old)	Extremadura	Use of one or more websites or apps of public administration agencies	69,8
Total Persons  (16 to 74 years old)	Extremadura	Downloading or printing an official form	48,6
Total Persons  (16 to 74 years old)	Extremadura	Arranging an appointment or booking (of an activity, medical care, etc.)	46,6
Total Persons  (16 to 74 years old)	Extremadura	Online filing of tax returns in person	21,7
Total Persons  (16 to 74 years old)	Extremadura	Performing an interaction related to access to information	49,1
Total Persons  (16 to 74 years old)	Extremadura	Information:  Access to stored personal data (pension, employment history, etc.)	38,6
Total Persons  (16 to 74 years old)	Extremadura	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,6
Total Persons  (16 to 74 years old)	Extremadura	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	34,3
Total Persons  (16 to 74 years old)	Extremadura	Performing an interaction related to obtaining documents	30,9
Total Persons  (16 to 74 years old)	Extremadura	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18,6
Total Persons  (16 to 74 years old)	Extremadura	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,4
Total Persons  (16 to 74 years old)	Extremadura	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,6
Total Persons  (16 to 74 years old)	Extremadura	Average of types of contact with public administration agencies	2,5
Total Persons  (16 to 74 years old)	Galicia	Total	1.977.908
Total Persons  (16 to 74 years old)	Galicia	Use of one or more websites or apps of public administration agencies	77
Total Persons  (16 to 74 years old)	Galicia	Downloading or printing an official form	63,3
Total Persons  (16 to 74 years old)	Galicia	Arranging an appointment or booking (of an activity, medical care, etc.)	54,6
Total Persons  (16 to 74 years old)	Galicia	Online filing of tax returns in person	19,9
Total Persons  (16 to 74 years old)	Galicia	Performing an interaction related to access to information	53,7
Total Persons  (16 to 74 years old)	Galicia	Information:  Access to stored personal data (pension, employment history, etc.)	42,9
Total Persons  (16 to 74 years old)	Galicia	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,5
Total Persons  (16 to 74 years old)	Galicia	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	36,7
Total Persons  (16 to 74 years old)	Galicia	Performing an interaction related to obtaining documents	30,8
Total Persons  (16 to 74 years old)	Galicia	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	19
Total Persons  (16 to 74 years old)	Galicia	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	17,3
Total Persons  (16 to 74 years old)	Galicia	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,5
Total Persons  (16 to 74 years old)	Galicia	Average of types of contact with public administration agencies	2,8
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Total	5.082.634
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Use of one or more websites or apps of public administration agencies	82,5
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Downloading or printing an official form	63,4
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Arranging an appointment or booking (of an activity, medical care, etc.)	59,7
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Online filing of tax returns in person	36,6
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Performing an interaction related to access to information	62,4
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Information:  Access to stored personal data (pension, employment history, etc.)	50,9
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,1
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,4
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Performing an interaction related to obtaining documents	41,6
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,2
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,2
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8,8
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Average of types of contact with public administration agencies	3,4
Total Persons  (16 to 74 years old)	Murcia, Región de	Total	1.138.229
Total Persons  (16 to 74 years old)	Murcia, Región de	Use of one or more websites or apps of public administration agencies	74,7
Total Persons  (16 to 74 years old)	Murcia, Región de	Downloading or printing an official form	54,6
Total Persons  (16 to 74 years old)	Murcia, Región de	Arranging an appointment or booking (of an activity, medical care, etc.)	55,1
Total Persons  (16 to 74 years old)	Murcia, Región de	Online filing of tax returns in person	19
Total Persons  (16 to 74 years old)	Murcia, Región de	Performing an interaction related to access to information	51,1
Total Persons  (16 to 74 years old)	Murcia, Región de	Information:  Access to stored personal data (pension, employment history, etc.)	38,6
Total Persons  (16 to 74 years old)	Murcia, Región de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,7
Total Persons  (16 to 74 years old)	Murcia, Región de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	37,4
Total Persons  (16 to 74 years old)	Murcia, Región de	Performing an interaction related to obtaining documents	37,5
Total Persons  (16 to 74 years old)	Murcia, Región de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,8
Total Persons  (16 to 74 years old)	Murcia, Región de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,6
Total Persons  (16 to 74 years old)	Murcia, Región de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Total Persons  (16 to 74 years old)	Murcia, Región de	Average of types of contact with public administration agencies	2,8
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Total	483.774
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Use of one or more websites or apps of public administration agencies	83,8
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Downloading or printing an official form	66,5
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Arranging an appointment or booking (of an activity, medical care, etc.)	53,5
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Online filing of tax returns in person	22,9
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Performing an interaction related to access to information	61,1
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Information:  Access to stored personal data (pension, employment history, etc.)	47
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,1
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,6
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Performing an interaction related to obtaining documents	34
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,7
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,6
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,7
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Average of types of contact with public administration agencies	3,1
Total Persons  (16 to 74 years old)	País Vasco	Total	1.597.629
Total Persons  (16 to 74 years old)	País Vasco	Use of one or more websites or apps of public administration agencies	81,2
Total Persons  (16 to 74 years old)	País Vasco	Downloading or printing an official form	67
Total Persons  (16 to 74 years old)	País Vasco	Arranging an appointment or booking (of an activity, medical care, etc.)	60,1
Total Persons  (16 to 74 years old)	País Vasco	Online filing of tax returns in person	27,5
Total Persons  (16 to 74 years old)	País Vasco	Performing an interaction related to access to information	53,9
Total Persons  (16 to 74 years old)	País Vasco	Information:  Access to stored personal data (pension, employment history, etc.)	40
Total Persons  (16 to 74 years old)	País Vasco	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,4
Total Persons  (16 to 74 years old)	País Vasco	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	38,8
Total Persons  (16 to 74 years old)	País Vasco	Performing an interaction related to obtaining documents	31,6
Total Persons  (16 to 74 years old)	País Vasco	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,4
Total Persons  (16 to 74 years old)	País Vasco	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	16
Total Persons  (16 to 74 years old)	País Vasco	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,7
Total Persons  (16 to 74 years old)	País Vasco	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Rioja, La	Total	232.393
Total Persons  (16 to 74 years old)	Rioja, La	Use of one or more websites or apps of public administration agencies	81,2
Total Persons  (16 to 74 years old)	Rioja, La	Downloading or printing an official form	63,6
Total Persons  (16 to 74 years old)	Rioja, La	Arranging an appointment or booking (of an activity, medical care, etc.)	58,9
Total Persons  (16 to 74 years old)	Rioja, La	Online filing of tax returns in person	25,9
Total Persons  (16 to 74 years old)	Rioja, La	Performing an interaction related to access to information	54,6
Total Persons  (16 to 74 years old)	Rioja, La	Information:  Access to stored personal data (pension, employment history, etc.)	43,9
Total Persons  (16 to 74 years old)	Rioja, La	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,9
Total Persons  (16 to 74 years old)	Rioja, La	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	37,5
Total Persons  (16 to 74 years old)	Rioja, La	Performing an interaction related to obtaining documents	34,1
Total Persons  (16 to 74 years old)	Rioja, La	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	23,2
Total Persons  (16 to 74 years old)	Rioja, La	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20
Total Persons  (16 to 74 years old)	Rioja, La	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,1
Total Persons  (16 to 74 years old)	Rioja, La	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Ceuta	Total	57.887
Total Persons  (16 to 74 years old)	Ceuta	Use of one or more websites or apps of public administration agencies	85,6
Total Persons  (16 to 74 years old)	Ceuta	Downloading or printing an official form	51,5
Total Persons  (16 to 74 years old)	Ceuta	Arranging an appointment or booking (of an activity, medical care, etc.)	61,2
Total Persons  (16 to 74 years old)	Ceuta	Online filing of tax returns in person	18,3
Total Persons  (16 to 74 years old)	Ceuta	Performing an interaction related to access to information	62,4
Total Persons  (16 to 74 years old)	Ceuta	Information:  Access to stored personal data (pension, employment history, etc.)	55,8
Total Persons  (16 to 74 years old)	Ceuta	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,8
Total Persons  (16 to 74 years old)	Ceuta	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,5
Total Persons  (16 to 74 years old)	Ceuta	Performing an interaction related to obtaining documents	59,2
Total Persons  (16 to 74 years old)	Ceuta	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	57
Total Persons  (16 to 74 years old)	Ceuta	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,8
Total Persons  (16 to 74 years old)	Ceuta	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,7
Total Persons  (16 to 74 years old)	Ceuta	Average of types of contact with public administration agencies	3,3
Total Persons  (16 to 74 years old)	Melilla	Total	61.208
Total Persons  (16 to 74 years old)	Melilla	Use of one or more websites or apps of public administration agencies	92,4
Total Persons  (16 to 74 years old)	Melilla	Downloading or printing an official form	83
Total Persons  (16 to 74 years old)	Melilla	Arranging an appointment or booking (of an activity, medical care, etc.)	62,6
Total Persons  (16 to 74 years old)	Melilla	Online filing of tax returns in person	12,8
Total Persons  (16 to 74 years old)	Melilla	Performing an interaction related to access to information	66,1
Total Persons  (16 to 74 years old)	Melilla	Information:  Access to stored personal data (pension, employment history, etc.)	37,4
Total Persons  (16 to 74 years old)	Melilla	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,9
Total Persons  (16 to 74 years old)	Melilla	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	52,8
Total Persons  (16 to 74 years old)	Melilla	Performing an interaction related to obtaining documents	52,2
Total Persons  (16 to 74 years old)	Melilla	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37,9
Total Persons  (16 to 74 years old)	Melilla	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	30
Total Persons  (16 to 74 years old)	Melilla	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	14,7
Total Persons  (16 to 74 years old)	Melilla	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months	National Total	Total	33.632.763
Internet users in the last 12 months	National Total	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 12 months	National Total	Downloading or printing an official form	67
Internet users in the last 12 months	National Total	Arranging an appointment or booking (of an activity, medical care, etc.)	57,2
Internet users in the last 12 months	National Total	Online filing of tax returns in person	27
Internet users in the last 12 months	National Total	Performing an interaction related to access to information	59,3
Internet users in the last 12 months	National Total	Information:  Access to stored personal data (pension, employment history, etc.)	47,2
Internet users in the last 12 months	National Total	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,1
Internet users in the last 12 months	National Total	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,4
Internet users in the last 12 months	National Total	Performing an interaction related to obtaining documents	38,2
Internet users in the last 12 months	National Total	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,4
Internet users in the last 12 months	National Total	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,4
Internet users in the last 12 months	National Total	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 12 months	National Total	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	Andalucía	Total	5.996.999
Internet users in the last 12 months	Andalucía	Use of one or more websites or apps of public administration agencies	83,4
Internet users in the last 12 months	Andalucía	Downloading or printing an official form	65,2
Internet users in the last 12 months	Andalucía	Arranging an appointment or booking (of an activity, medical care, etc.)	57,6
Internet users in the last 12 months	Andalucía	Online filing of tax returns in person	23,6
Internet users in the last 12 months	Andalucía	Performing an interaction related to access to information	55,2
Internet users in the last 12 months	Andalucía	Information:  Access to stored personal data (pension, employment history, etc.)	46,1
Internet users in the last 12 months	Andalucía	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,4
Internet users in the last 12 months	Andalucía	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,2
Internet users in the last 12 months	Andalucía	Performing an interaction related to obtaining documents	38,9
Internet users in the last 12 months	Andalucía	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25
Internet users in the last 12 months	Andalucía	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,7
Internet users in the last 12 months	Andalucía	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,8
Internet users in the last 12 months	Andalucía	Average of types of contact with public administration agencies	3,1
Internet users in the last 12 months	Aragón	Total	907.302
Internet users in the last 12 months	Aragón	Use of one or more websites or apps of public administration agencies	83,4
Internet users in the last 12 months	Aragón	Downloading or printing an official form	68,5
Internet users in the last 12 months	Aragón	Arranging an appointment or booking (of an activity, medical care, etc.)	61,1
Internet users in the last 12 months	Aragón	Online filing of tax returns in person	27,7
Internet users in the last 12 months	Aragón	Performing an interaction related to access to information	55
Internet users in the last 12 months	Aragón	Information:  Access to stored personal data (pension, employment history, etc.)	45,5
Internet users in the last 12 months	Aragón	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,7
Internet users in the last 12 months	Aragón	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,3
Internet users in the last 12 months	Aragón	Performing an interaction related to obtaining documents	35,6
Internet users in the last 12 months	Aragón	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	23,5
Internet users in the last 12 months	Aragón	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,3
Internet users in the last 12 months	Aragón	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,1
Internet users in the last 12 months	Aragón	Average of types of contact with public administration agencies	3,1
Internet users in the last 12 months	Asturias, Principado de	Total	702.645
Internet users in the last 12 months	Asturias, Principado de	Use of one or more websites or apps of public administration agencies	82,8
Internet users in the last 12 months	Asturias, Principado de	Downloading or printing an official form	68,1
Internet users in the last 12 months	Asturias, Principado de	Arranging an appointment or booking (of an activity, medical care, etc.)	43,5
Internet users in the last 12 months	Asturias, Principado de	Online filing of tax returns in person	25,7
Internet users in the last 12 months	Asturias, Principado de	Performing an interaction related to access to information	54
Internet users in the last 12 months	Asturias, Principado de	Information:  Access to stored personal data (pension, employment history, etc.)	38,3
Internet users in the last 12 months	Asturias, Principado de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,1
Internet users in the last 12 months	Asturias, Principado de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40
Internet users in the last 12 months	Asturias, Principado de	Performing an interaction related to obtaining documents	29,1
Internet users in the last 12 months	Asturias, Principado de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18,7
Internet users in the last 12 months	Asturias, Principado de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	15,7
Internet users in the last 12 months	Asturias, Principado de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,9
Internet users in the last 12 months	Asturias, Principado de	Average of types of contact with public administration agencies	2,7
Internet users in the last 12 months	Balears, Illes	Total	916.231
Internet users in the last 12 months	Balears, Illes	Use of one or more websites or apps of public administration agencies	82
Internet users in the last 12 months	Balears, Illes	Downloading or printing an official form	65,3
Internet users in the last 12 months	Balears, Illes	Arranging an appointment or booking (of an activity, medical care, etc.)	50,3
Internet users in the last 12 months	Balears, Illes	Online filing of tax returns in person	19,7
Internet users in the last 12 months	Balears, Illes	Performing an interaction related to access to information	57,3
Internet users in the last 12 months	Balears, Illes	Information:  Access to stored personal data (pension, employment history, etc.)	43,3
Internet users in the last 12 months	Balears, Illes	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,9
Internet users in the last 12 months	Balears, Illes	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,1
Internet users in the last 12 months	Balears, Illes	Performing an interaction related to obtaining documents	40,8
Internet users in the last 12 months	Balears, Illes	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,9
Internet users in the last 12 months	Balears, Illes	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,6
Internet users in the last 12 months	Balears, Illes	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,4
Internet users in the last 12 months	Balears, Illes	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Canarias	Total	1.678.207
Internet users in the last 12 months	Canarias	Use of one or more websites or apps of public administration agencies	85,6
Internet users in the last 12 months	Canarias	Downloading or printing an official form	70,4
Internet users in the last 12 months	Canarias	Arranging an appointment or booking (of an activity, medical care, etc.)	56,5
Internet users in the last 12 months	Canarias	Online filing of tax returns in person	23,4
Internet users in the last 12 months	Canarias	Performing an interaction related to access to information	60,3
Internet users in the last 12 months	Canarias	Information:  Access to stored personal data (pension, employment history, etc.)	48,1
Internet users in the last 12 months	Canarias	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,3
Internet users in the last 12 months	Canarias	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,4
Internet users in the last 12 months	Canarias	Performing an interaction related to obtaining documents	42,1
Internet users in the last 12 months	Canarias	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,5
Internet users in the last 12 months	Canarias	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,9
Internet users in the last 12 months	Canarias	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 12 months	Canarias	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	Cantabria	Total	407.310
Internet users in the last 12 months	Cantabria	Use of one or more websites or apps of public administration agencies	82,7
Internet users in the last 12 months	Cantabria	Downloading or printing an official form	66,5
Internet users in the last 12 months	Cantabria	Arranging an appointment or booking (of an activity, medical care, etc.)	45,4
Internet users in the last 12 months	Cantabria	Online filing of tax returns in person	26
Internet users in the last 12 months	Cantabria	Performing an interaction related to access to information	53,9
Internet users in the last 12 months	Cantabria	Information:  Access to stored personal data (pension, employment history, etc.)	39,1
Internet users in the last 12 months	Cantabria	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,4
Internet users in the last 12 months	Cantabria	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,8
Internet users in the last 12 months	Cantabria	Performing an interaction related to obtaining documents	30,9
Internet users in the last 12 months	Cantabria	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	21,8
Internet users in the last 12 months	Cantabria	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	17,1
Internet users in the last 12 months	Cantabria	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2,4
Internet users in the last 12 months	Cantabria	Average of types of contact with public administration agencies	2,8
Internet users in the last 12 months	Castilla y León	Total	1.614.485
Internet users in the last 12 months	Castilla y León	Use of one or more websites or apps of public administration agencies	83,4
Internet users in the last 12 months	Castilla y León	Downloading or printing an official form	62,2
Internet users in the last 12 months	Castilla y León	Arranging an appointment or booking (of an activity, medical care, etc.)	52,2
Internet users in the last 12 months	Castilla y León	Online filing of tax returns in person	22,5
Internet users in the last 12 months	Castilla y León	Performing an interaction related to access to information	54,2
Internet users in the last 12 months	Castilla y León	Information:  Access to stored personal data (pension, employment history, etc.)	40,3
Internet users in the last 12 months	Castilla y León	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,9
Internet users in the last 12 months	Castilla y León	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,1
Internet users in the last 12 months	Castilla y León	Performing an interaction related to obtaining documents	28,9
Internet users in the last 12 months	Castilla y León	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	15,2
Internet users in the last 12 months	Castilla y León	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,5
Internet users in the last 12 months	Castilla y León	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Internet users in the last 12 months	Castilla y León	Average of types of contact with public administration agencies	2,8
Internet users in the last 12 months	Castilla-La Mancha	Total	1.415.822
Internet users in the last 12 months	Castilla-La Mancha	Use of one or more websites or apps of public administration agencies	81,3
Internet users in the last 12 months	Castilla-La Mancha	Downloading or printing an official form	55,7
Internet users in the last 12 months	Castilla-La Mancha	Arranging an appointment or booking (of an activity, medical care, etc.)	53,3
Internet users in the last 12 months	Castilla-La Mancha	Online filing of tax returns in person	24,3
Internet users in the last 12 months	Castilla-La Mancha	Performing an interaction related to access to information	54
Internet users in the last 12 months	Castilla-La Mancha	Information:  Access to stored personal data (pension, employment history, etc.)	43,5
Internet users in the last 12 months	Castilla-La Mancha	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,1
Internet users in the last 12 months	Castilla-La Mancha	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	38,2
Internet users in the last 12 months	Castilla-La Mancha	Performing an interaction related to obtaining documents	37,2
Internet users in the last 12 months	Castilla-La Mancha	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,1
Internet users in the last 12 months	Castilla-La Mancha	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,5
Internet users in the last 12 months	Castilla-La Mancha	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,5
Internet users in the last 12 months	Castilla-La Mancha	Average of types of contact with public administration agencies	2,9
Internet users in the last 12 months	Cataluña	Total	5.469.219
Internet users in the last 12 months	Cataluña	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 12 months	Cataluña	Downloading or printing an official form	72,5
Internet users in the last 12 months	Cataluña	Arranging an appointment or booking (of an activity, medical care, etc.)	57,4
Internet users in the last 12 months	Cataluña	Online filing of tax returns in person	29,6
Internet users in the last 12 months	Cataluña	Performing an interaction related to access to information	66,2
Internet users in the last 12 months	Cataluña	Information:  Access to stored personal data (pension, employment history, etc.)	54,1
Internet users in the last 12 months	Cataluña	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,8
Internet users in the last 12 months	Cataluña	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,9
Internet users in the last 12 months	Cataluña	Performing an interaction related to obtaining documents	39,4
Internet users in the last 12 months	Cataluña	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,6
Internet users in the last 12 months	Cataluña	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,1
Internet users in the last 12 months	Cataluña	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 12 months	Cataluña	Average of types of contact with public administration agencies	3,4
Internet users in the last 12 months	Comunitat Valenciana	Total	3.643.250
Internet users in the last 12 months	Comunitat Valenciana	Use of one or more websites or apps of public administration agencies	84,6
Internet users in the last 12 months	Comunitat Valenciana	Downloading or printing an official form	71,4
Internet users in the last 12 months	Comunitat Valenciana	Arranging an appointment or booking (of an activity, medical care, etc.)	56,9
Internet users in the last 12 months	Comunitat Valenciana	Online filing of tax returns in person	26,5
Internet users in the last 12 months	Comunitat Valenciana	Performing an interaction related to access to information	59,6
Internet users in the last 12 months	Comunitat Valenciana	Information:  Access to stored personal data (pension, employment history, etc.)	44,9
Internet users in the last 12 months	Comunitat Valenciana	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,6
Internet users in the last 12 months	Comunitat Valenciana	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,2
Internet users in the last 12 months	Comunitat Valenciana	Performing an interaction related to obtaining documents	39,4
Internet users in the last 12 months	Comunitat Valenciana	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,6
Internet users in the last 12 months	Comunitat Valenciana	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,2
Internet users in the last 12 months	Comunitat Valenciana	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,6
Internet users in the last 12 months	Comunitat Valenciana	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	Extremadura	Total	720.793
Internet users in the last 12 months	Extremadura	Use of one or more websites or apps of public administration agencies	75,9
Internet users in the last 12 months	Extremadura	Downloading or printing an official form	52,8
Internet users in the last 12 months	Extremadura	Arranging an appointment or booking (of an activity, medical care, etc.)	50,7
Internet users in the last 12 months	Extremadura	Online filing of tax returns in person	23,6
Internet users in the last 12 months	Extremadura	Performing an interaction related to access to information	53,4
Internet users in the last 12 months	Extremadura	Information:  Access to stored personal data (pension, employment history, etc.)	41,9
Internet users in the last 12 months	Extremadura	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,3
Internet users in the last 12 months	Extremadura	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	37,3
Internet users in the last 12 months	Extremadura	Performing an interaction related to obtaining documents	33,6
Internet users in the last 12 months	Extremadura	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,2
Internet users in the last 12 months	Extremadura	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21
Internet users in the last 12 months	Extremadura	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5
Internet users in the last 12 months	Extremadura	Average of types of contact with public administration agencies	2,7
Internet users in the last 12 months	Galicia	Total	1.817.176
Internet users in the last 12 months	Galicia	Use of one or more websites or apps of public administration agencies	83,8
Internet users in the last 12 months	Galicia	Downloading or printing an official form	68,9
Internet users in the last 12 months	Galicia	Arranging an appointment or booking (of an activity, medical care, etc.)	59,4
Internet users in the last 12 months	Galicia	Online filing of tax returns in person	21,7
Internet users in the last 12 months	Galicia	Performing an interaction related to access to information	58,4
Internet users in the last 12 months	Galicia	Information:  Access to stored personal data (pension, employment history, etc.)	46,7
Internet users in the last 12 months	Galicia	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,5
Internet users in the last 12 months	Galicia	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40
Internet users in the last 12 months	Galicia	Performing an interaction related to obtaining documents	33,5
Internet users in the last 12 months	Galicia	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,7
Internet users in the last 12 months	Galicia	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18,8
Internet users in the last 12 months	Galicia	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 12 months	Galicia	Average of types of contact with public administration agencies	3,1
Internet users in the last 12 months	Madrid, Comunidad de	Total	4.939.273
Internet users in the last 12 months	Madrid, Comunidad de	Use of one or more websites or apps of public administration agencies	84,9
Internet users in the last 12 months	Madrid, Comunidad de	Downloading or printing an official form	65,3
Internet users in the last 12 months	Madrid, Comunidad de	Arranging an appointment or booking (of an activity, medical care, etc.)	61,4
Internet users in the last 12 months	Madrid, Comunidad de	Online filing of tax returns in person	37,7
Internet users in the last 12 months	Madrid, Comunidad de	Performing an interaction related to access to information	64,2
Internet users in the last 12 months	Madrid, Comunidad de	Information:  Access to stored personal data (pension, employment history, etc.)	52,3
Internet users in the last 12 months	Madrid, Comunidad de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,7
Internet users in the last 12 months	Madrid, Comunidad de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,8
Internet users in the last 12 months	Madrid, Comunidad de	Performing an interaction related to obtaining documents	42,8
Internet users in the last 12 months	Madrid, Comunidad de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28
Internet users in the last 12 months	Madrid, Comunidad de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,9
Internet users in the last 12 months	Madrid, Comunidad de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	9,1
Internet users in the last 12 months	Madrid, Comunidad de	Average of types of contact with public administration agencies	3,5
Internet users in the last 12 months	Murcia, Región de	Total	1.076.399
Internet users in the last 12 months	Murcia, Región de	Use of one or more websites or apps of public administration agencies	79
Internet users in the last 12 months	Murcia, Región de	Downloading or printing an official form	57,7
Internet users in the last 12 months	Murcia, Región de	Arranging an appointment or booking (of an activity, medical care, etc.)	58,3
Internet users in the last 12 months	Murcia, Región de	Online filing of tax returns in person	20,1
Internet users in the last 12 months	Murcia, Región de	Performing an interaction related to access to information	54
Internet users in the last 12 months	Murcia, Región de	Information:  Access to stored personal data (pension, employment history, etc.)	40,8
Internet users in the last 12 months	Murcia, Región de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24
Internet users in the last 12 months	Murcia, Región de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,5
Internet users in the last 12 months	Murcia, Región de	Performing an interaction related to obtaining documents	39,6
Internet users in the last 12 months	Murcia, Región de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,3
Internet users in the last 12 months	Murcia, Región de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26
Internet users in the last 12 months	Murcia, Región de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 12 months	Murcia, Región de	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Navarra, Comunidad Foral de	Total	462.648
Internet users in the last 12 months	Navarra, Comunidad Foral de	Use of one or more websites or apps of public administration agencies	87,6
Internet users in the last 12 months	Navarra, Comunidad Foral de	Downloading or printing an official form	69,5
Internet users in the last 12 months	Navarra, Comunidad Foral de	Arranging an appointment or booking (of an activity, medical care, etc.)	55,9
Internet users in the last 12 months	Navarra, Comunidad Foral de	Online filing of tax returns in person	24
Internet users in the last 12 months	Navarra, Comunidad Foral de	Performing an interaction related to access to information	63,9
Internet users in the last 12 months	Navarra, Comunidad Foral de	Information:  Access to stored personal data (pension, employment history, etc.)	49,1
Internet users in the last 12 months	Navarra, Comunidad Foral de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,1
Internet users in the last 12 months	Navarra, Comunidad Foral de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,4
Internet users in the last 12 months	Navarra, Comunidad Foral de	Performing an interaction related to obtaining documents	35,6
Internet users in the last 12 months	Navarra, Comunidad Foral de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,9
Internet users in the last 12 months	Navarra, Comunidad Foral de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,5
Internet users in the last 12 months	Navarra, Comunidad Foral de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 12 months	Navarra, Comunidad Foral de	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	País Vasco	Total	1.529.599
Internet users in the last 12 months	País Vasco	Use of one or more websites or apps of public administration agencies	84,8
Internet users in the last 12 months	País Vasco	Downloading or printing an official form	70
Internet users in the last 12 months	País Vasco	Arranging an appointment or booking (of an activity, medical care, etc.)	62,8
Internet users in the last 12 months	País Vasco	Online filing of tax returns in person	28,8
Internet users in the last 12 months	País Vasco	Performing an interaction related to access to information	56,3
Internet users in the last 12 months	País Vasco	Information:  Access to stored personal data (pension, employment history, etc.)	41,8
Internet users in the last 12 months	País Vasco	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,3
Internet users in the last 12 months	País Vasco	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,6
Internet users in the last 12 months	País Vasco	Performing an interaction related to obtaining documents	33
Internet users in the last 12 months	País Vasco	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,5
Internet users in the last 12 months	País Vasco	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	16,7
Internet users in the last 12 months	País Vasco	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 12 months	País Vasco	Average of types of contact with public administration agencies	3,1
Internet users in the last 12 months	Rioja, La	Total	219.048
Internet users in the last 12 months	Rioja, La	Use of one or more websites or apps of public administration agencies	86,2
Internet users in the last 12 months	Rioja, La	Downloading or printing an official form	67,4
Internet users in the last 12 months	Rioja, La	Arranging an appointment or booking (of an activity, medical care, etc.)	62,5
Internet users in the last 12 months	Rioja, La	Online filing of tax returns in person	27,5
Internet users in the last 12 months	Rioja, La	Performing an interaction related to access to information	57,9
Internet users in the last 12 months	Rioja, La	Information:  Access to stored personal data (pension, employment history, etc.)	46,6
Internet users in the last 12 months	Rioja, La	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,2
Internet users in the last 12 months	Rioja, La	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,8
Internet users in the last 12 months	Rioja, La	Performing an interaction related to obtaining documents	36,2
Internet users in the last 12 months	Rioja, La	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,6
Internet users in the last 12 months	Rioja, La	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,3
Internet users in the last 12 months	Rioja, La	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,4
Internet users in the last 12 months	Rioja, La	Average of types of contact with public administration agencies	3,2
Internet users in the last 12 months	Ceuta	Total	55.768
Internet users in the last 12 months	Ceuta	Use of one or more websites or apps of public administration agencies	88,9
Internet users in the last 12 months	Ceuta	Downloading or printing an official form	53,5
Internet users in the last 12 months	Ceuta	Arranging an appointment or booking (of an activity, medical care, etc.)	63,5
Internet users in the last 12 months	Ceuta	Online filing of tax returns in person	19
Internet users in the last 12 months	Ceuta	Performing an interaction related to access to information	64,8
Internet users in the last 12 months	Ceuta	Information:  Access to stored personal data (pension, employment history, etc.)	57,9
Internet users in the last 12 months	Ceuta	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,5
Internet users in the last 12 months	Ceuta	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	45,2
Internet users in the last 12 months	Ceuta	Performing an interaction related to obtaining documents	61,4
Internet users in the last 12 months	Ceuta	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	59,1
Internet users in the last 12 months	Ceuta	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,7
Internet users in the last 12 months	Ceuta	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Internet users in the last 12 months	Ceuta	Average of types of contact with public administration agencies	3,5
Internet users in the last 12 months	Melilla	Total	60.588
Internet users in the last 12 months	Melilla	Use of one or more websites or apps of public administration agencies	93,4
Internet users in the last 12 months	Melilla	Downloading or printing an official form	83,8
Internet users in the last 12 months	Melilla	Arranging an appointment or booking (of an activity, medical care, etc.)	63,2
Internet users in the last 12 months	Melilla	Online filing of tax returns in person	13
Internet users in the last 12 months	Melilla	Performing an interaction related to access to information	66,7
Internet users in the last 12 months	Melilla	Information:  Access to stored personal data (pension, employment history, etc.)	37,8
Internet users in the last 12 months	Melilla	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,1
Internet users in the last 12 months	Melilla	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,3
Internet users in the last 12 months	Melilla	Performing an interaction related to obtaining documents	52,8
Internet users in the last 12 months	Melilla	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	38,2
Internet users in the last 12 months	Melilla	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	30,3
Internet users in the last 12 months	Melilla	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	14,8
Internet users in the last 12 months	Melilla	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months	National Total	Total	33.481.950
Internet users in the last 3 months	National Total	Use of one or more websites or apps of public administration agencies	84,2
Internet users in the last 3 months	National Total	Downloading or printing an official form	67,2
Internet users in the last 3 months	National Total	Arranging an appointment or booking (of an activity, medical care, etc.)	57,3
Internet users in the last 3 months	National Total	Online filing of tax returns in person	27,1
Internet users in the last 3 months	National Total	Performing an interaction related to access to information	59,4
Internet users in the last 3 months	National Total	Information:  Access to stored personal data (pension, employment history, etc.)	47,3
Internet users in the last 3 months	National Total	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,2
Internet users in the last 3 months	National Total	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,6
Internet users in the last 3 months	National Total	Performing an interaction related to obtaining documents	38,3
Internet users in the last 3 months	National Total	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,5
Internet users in the last 3 months	National Total	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,5
Internet users in the last 3 months	National Total	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 3 months	National Total	Average of types of contact with public administration agencies	3,2
Internet users in the last 3 months	Andalucía	Total	5.966.316
Internet users in the last 3 months	Andalucía	Use of one or more websites or apps of public administration agencies	83,5
Internet users in the last 3 months	Andalucía	Downloading or printing an official form	65,4
Internet users in the last 3 months	Andalucía	Arranging an appointment or booking (of an activity, medical care, etc.)	57,7
Internet users in the last 3 months	Andalucía	Online filing of tax returns in person	23,6
Internet users in the last 3 months	Andalucía	Performing an interaction related to access to information	55,3
Internet users in the last 3 months	Andalucía	Information:  Access to stored personal data (pension, employment history, etc.)	46,2
Internet users in the last 3 months	Andalucía	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,5
Internet users in the last 3 months	Andalucía	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,4
Internet users in the last 3 months	Andalucía	Performing an interaction related to obtaining documents	39
Internet users in the last 3 months	Andalucía	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,1
Internet users in the last 3 months	Andalucía	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,8
Internet users in the last 3 months	Andalucía	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Internet users in the last 3 months	Andalucía	Average of types of contact with public administration agencies	3,1
Internet users in the last 3 months	Aragón	Total	904.834
Internet users in the last 3 months	Aragón	Use of one or more websites or apps of public administration agencies	83,4
Internet users in the last 3 months	Aragón	Downloading or printing an official form	68,6
Internet users in the last 3 months	Aragón	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Internet users in the last 3 months	Aragón	Online filing of tax returns in person	27,7
Internet users in the last 3 months	Aragón	Performing an interaction related to access to information	55,1
Internet users in the last 3 months	Aragón	Information:  Access to stored personal data (pension, employment history, etc.)	45,6
Internet users in the last 3 months	Aragón	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,7
Internet users in the last 3 months	Aragón	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,4
Internet users in the last 3 months	Aragón	Performing an interaction related to obtaining documents	35,5
Internet users in the last 3 months	Aragón	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	23,6
Internet users in the last 3 months	Aragón	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,2
Internet users in the last 3 months	Aragón	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,1
Internet users in the last 3 months	Aragón	Average of types of contact with public administration agencies	3,1
Internet users in the last 3 months	Asturias, Principado de	Total	694.173
Internet users in the last 3 months	Asturias, Principado de	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 3 months	Asturias, Principado de	Downloading or printing an official form	68,6
Internet users in the last 3 months	Asturias, Principado de	Arranging an appointment or booking (of an activity, medical care, etc.)	43,6
Internet users in the last 3 months	Asturias, Principado de	Online filing of tax returns in person	25,6
Internet users in the last 3 months	Asturias, Principado de	Performing an interaction related to access to information	54,1
Internet users in the last 3 months	Asturias, Principado de	Information:  Access to stored personal data (pension, employment history, etc.)	38,2
Internet users in the last 3 months	Asturias, Principado de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	18,9
Internet users in the last 3 months	Asturias, Principado de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,5
Internet users in the last 3 months	Asturias, Principado de	Performing an interaction related to obtaining documents	29,4
Internet users in the last 3 months	Asturias, Principado de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	19
Internet users in the last 3 months	Asturias, Principado de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	15,9
Internet users in the last 3 months	Asturias, Principado de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3,9
Internet users in the last 3 months	Asturias, Principado de	Average of types of contact with public administration agencies	2,7
Internet users in the last 3 months	Balears, Illes	Total	916.231
Internet users in the last 3 months	Balears, Illes	Use of one or more websites or apps of public administration agencies	82
Internet users in the last 3 months	Balears, Illes	Downloading or printing an official form	65,3
Internet users in the last 3 months	Balears, Illes	Arranging an appointment or booking (of an activity, medical care, etc.)	50,3
Internet users in the last 3 months	Balears, Illes	Online filing of tax returns in person	19,7
Internet users in the last 3 months	Balears, Illes	Performing an interaction related to access to information	57,3
Internet users in the last 3 months	Balears, Illes	Information:  Access to stored personal data (pension, employment history, etc.)	43,3
Internet users in the last 3 months	Balears, Illes	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20,9
Internet users in the last 3 months	Balears, Illes	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41,1
Internet users in the last 3 months	Balears, Illes	Performing an interaction related to obtaining documents	40,8
Internet users in the last 3 months	Balears, Illes	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,9
Internet users in the last 3 months	Balears, Illes	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,6
Internet users in the last 3 months	Balears, Illes	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,4
Internet users in the last 3 months	Balears, Illes	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Canarias	Total	1.670.343
Internet users in the last 3 months	Canarias	Use of one or more websites or apps of public administration agencies	85,8
Internet users in the last 3 months	Canarias	Downloading or printing an official form	70,6
Internet users in the last 3 months	Canarias	Arranging an appointment or booking (of an activity, medical care, etc.)	56,7
Internet users in the last 3 months	Canarias	Online filing of tax returns in person	23,5
Internet users in the last 3 months	Canarias	Performing an interaction related to access to information	60,5
Internet users in the last 3 months	Canarias	Information:  Access to stored personal data (pension, employment history, etc.)	48,2
Internet users in the last 3 months	Canarias	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,4
Internet users in the last 3 months	Canarias	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,5
Internet users in the last 3 months	Canarias	Performing an interaction related to obtaining documents	42,3
Internet users in the last 3 months	Canarias	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27,7
Internet users in the last 3 months	Canarias	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26
Internet users in the last 3 months	Canarias	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 3 months	Canarias	Average of types of contact with public administration agencies	3,2
Internet users in the last 3 months	Cantabria	Total	404.874
Internet users in the last 3 months	Cantabria	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 3 months	Cantabria	Downloading or printing an official form	66,9
Internet users in the last 3 months	Cantabria	Arranging an appointment or booking (of an activity, medical care, etc.)	45,5
Internet users in the last 3 months	Cantabria	Online filing of tax returns in person	26,1
Internet users in the last 3 months	Cantabria	Performing an interaction related to access to information	54,2
Internet users in the last 3 months	Cantabria	Information:  Access to stored personal data (pension, employment history, etc.)	39,4
Internet users in the last 3 months	Cantabria	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,5
Internet users in the last 3 months	Cantabria	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	41
Internet users in the last 3 months	Cantabria	Performing an interaction related to obtaining documents	30,9
Internet users in the last 3 months	Cantabria	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	21,9
Internet users in the last 3 months	Cantabria	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	17,1
Internet users in the last 3 months	Cantabria	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2,5
Internet users in the last 3 months	Cantabria	Average of types of contact with public administration agencies	2,8
Internet users in the last 3 months	Castilla y León	Total	1.606.456
Internet users in the last 3 months	Castilla y León	Use of one or more websites or apps of public administration agencies	83,5
Internet users in the last 3 months	Castilla y León	Downloading or printing an official form	62,4
Internet users in the last 3 months	Castilla y León	Arranging an appointment or booking (of an activity, medical care, etc.)	52,2
Internet users in the last 3 months	Castilla y León	Online filing of tax returns in person	22,6
Internet users in the last 3 months	Castilla y León	Performing an interaction related to access to information	54,3
Internet users in the last 3 months	Castilla y León	Information:  Access to stored personal data (pension, employment history, etc.)	40,4
Internet users in the last 3 months	Castilla y León	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21
Internet users in the last 3 months	Castilla y León	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,2
Internet users in the last 3 months	Castilla y León	Performing an interaction related to obtaining documents	29
Internet users in the last 3 months	Castilla y León	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	15,3
Internet users in the last 3 months	Castilla y León	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,6
Internet users in the last 3 months	Castilla y León	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5
Internet users in the last 3 months	Castilla y León	Average of types of contact with public administration agencies	2,8
Internet users in the last 3 months	Castilla-La Mancha	Total	1.407.551
Internet users in the last 3 months	Castilla-La Mancha	Use of one or more websites or apps of public administration agencies	81,5
Internet users in the last 3 months	Castilla-La Mancha	Downloading or printing an official form	55,9
Internet users in the last 3 months	Castilla-La Mancha	Arranging an appointment or booking (of an activity, medical care, etc.)	53,6
Internet users in the last 3 months	Castilla-La Mancha	Online filing of tax returns in person	24,4
Internet users in the last 3 months	Castilla-La Mancha	Performing an interaction related to access to information	54,1
Internet users in the last 3 months	Castilla-La Mancha	Information:  Access to stored personal data (pension, employment history, etc.)	43,6
Internet users in the last 3 months	Castilla-La Mancha	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,1
Internet users in the last 3 months	Castilla-La Mancha	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	38,5
Internet users in the last 3 months	Castilla-La Mancha	Performing an interaction related to obtaining documents	37,3
Internet users in the last 3 months	Castilla-La Mancha	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,1
Internet users in the last 3 months	Castilla-La Mancha	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,4
Internet users in the last 3 months	Castilla-La Mancha	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,3
Internet users in the last 3 months	Castilla-La Mancha	Average of types of contact with public administration agencies	2,9
Internet users in the last 3 months	Cataluña	Total	5.438.841
Internet users in the last 3 months	Cataluña	Use of one or more websites or apps of public administration agencies	86,3
Internet users in the last 3 months	Cataluña	Downloading or printing an official form	72,9
Internet users in the last 3 months	Cataluña	Arranging an appointment or booking (of an activity, medical care, etc.)	57,5
Internet users in the last 3 months	Cataluña	Online filing of tax returns in person	29,8
Internet users in the last 3 months	Cataluña	Performing an interaction related to access to information	66,6
Internet users in the last 3 months	Cataluña	Information:  Access to stored personal data (pension, employment history, etc.)	54,4
Internet users in the last 3 months	Cataluña	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25
Internet users in the last 3 months	Cataluña	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,1
Internet users in the last 3 months	Cataluña	Performing an interaction related to obtaining documents	39,6
Internet users in the last 3 months	Cataluña	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,8
Internet users in the last 3 months	Cataluña	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,3
Internet users in the last 3 months	Cataluña	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 3 months	Cataluña	Average of types of contact with public administration agencies	3,4
Internet users in the last 3 months	Comunitat Valenciana	Total	3.636.663
Internet users in the last 3 months	Comunitat Valenciana	Use of one or more websites or apps of public administration agencies	84,7
Internet users in the last 3 months	Comunitat Valenciana	Downloading or printing an official form	71,5
Internet users in the last 3 months	Comunitat Valenciana	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 3 months	Comunitat Valenciana	Online filing of tax returns in person	26,5
Internet users in the last 3 months	Comunitat Valenciana	Performing an interaction related to access to information	59,7
Internet users in the last 3 months	Comunitat Valenciana	Information:  Access to stored personal data (pension, employment history, etc.)	45
Internet users in the last 3 months	Comunitat Valenciana	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,7
Internet users in the last 3 months	Comunitat Valenciana	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,2
Internet users in the last 3 months	Comunitat Valenciana	Performing an interaction related to obtaining documents	39,5
Internet users in the last 3 months	Comunitat Valenciana	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,6
Internet users in the last 3 months	Comunitat Valenciana	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,3
Internet users in the last 3 months	Comunitat Valenciana	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,6
Internet users in the last 3 months	Comunitat Valenciana	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months	Extremadura	Total	719.776
Internet users in the last 3 months	Extremadura	Use of one or more websites or apps of public administration agencies	76
Internet users in the last 3 months	Extremadura	Downloading or printing an official form	52,9
Internet users in the last 3 months	Extremadura	Arranging an appointment or booking (of an activity, medical care, etc.)	50,8
Internet users in the last 3 months	Extremadura	Online filing of tax returns in person	23,6
Internet users in the last 3 months	Extremadura	Performing an interaction related to access to information	53,4
Internet users in the last 3 months	Extremadura	Information:  Access to stored personal data (pension, employment history, etc.)	42
Internet users in the last 3 months	Extremadura	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,3
Internet users in the last 3 months	Extremadura	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	37,3
Internet users in the last 3 months	Extremadura	Performing an interaction related to obtaining documents	33,7
Internet users in the last 3 months	Extremadura	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,2
Internet users in the last 3 months	Extremadura	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,1
Internet users in the last 3 months	Extremadura	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5
Internet users in the last 3 months	Extremadura	Average of types of contact with public administration agencies	2,7
Internet users in the last 3 months	Galicia	Total	1.812.904
Internet users in the last 3 months	Galicia	Use of one or more websites or apps of public administration agencies	83,8
Internet users in the last 3 months	Galicia	Downloading or printing an official form	68,9
Internet users in the last 3 months	Galicia	Arranging an appointment or booking (of an activity, medical care, etc.)	59,5
Internet users in the last 3 months	Galicia	Online filing of tax returns in person	21,7
Internet users in the last 3 months	Galicia	Performing an interaction related to access to information	58,5
Internet users in the last 3 months	Galicia	Information:  Access to stored personal data (pension, employment history, etc.)	46,8
Internet users in the last 3 months	Galicia	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,5
Internet users in the last 3 months	Galicia	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,1
Internet users in the last 3 months	Galicia	Performing an interaction related to obtaining documents	33,6
Internet users in the last 3 months	Galicia	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	20,7
Internet users in the last 3 months	Galicia	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18,8
Internet users in the last 3 months	Galicia	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 3 months	Galicia	Average of types of contact with public administration agencies	3,1
Internet users in the last 3 months	Madrid, Comunidad de	Total	4.922.781
Internet users in the last 3 months	Madrid, Comunidad de	Use of one or more websites or apps of public administration agencies	84,9
Internet users in the last 3 months	Madrid, Comunidad de	Downloading or printing an official form	65,3
Internet users in the last 3 months	Madrid, Comunidad de	Arranging an appointment or booking (of an activity, medical care, etc.)	61,4
Internet users in the last 3 months	Madrid, Comunidad de	Online filing of tax returns in person	37,8
Internet users in the last 3 months	Madrid, Comunidad de	Performing an interaction related to access to information	64,3
Internet users in the last 3 months	Madrid, Comunidad de	Information:  Access to stored personal data (pension, employment history, etc.)	52,3
Internet users in the last 3 months	Madrid, Comunidad de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	21,8
Internet users in the last 3 months	Madrid, Comunidad de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,9
Internet users in the last 3 months	Madrid, Comunidad de	Performing an interaction related to obtaining documents	42,8
Internet users in the last 3 months	Madrid, Comunidad de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28
Internet users in the last 3 months	Madrid, Comunidad de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,9
Internet users in the last 3 months	Madrid, Comunidad de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	9,1
Internet users in the last 3 months	Madrid, Comunidad de	Average of types of contact with public administration agencies	3,5
Internet users in the last 3 months	Murcia, Región de	Total	1.063.863
Internet users in the last 3 months	Murcia, Región de	Use of one or more websites or apps of public administration agencies	79,8
Internet users in the last 3 months	Murcia, Región de	Downloading or printing an official form	58,2
Internet users in the last 3 months	Murcia, Región de	Arranging an appointment or booking (of an activity, medical care, etc.)	58,8
Internet users in the last 3 months	Murcia, Región de	Online filing of tax returns in person	20,4
Internet users in the last 3 months	Murcia, Región de	Performing an interaction related to access to information	54,6
Internet users in the last 3 months	Murcia, Región de	Information:  Access to stored personal data (pension, employment history, etc.)	41,3
Internet users in the last 3 months	Murcia, Región de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,3
Internet users in the last 3 months	Murcia, Región de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40
Internet users in the last 3 months	Murcia, Región de	Performing an interaction related to obtaining documents	40,1
Internet users in the last 3 months	Murcia, Región de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,7
Internet users in the last 3 months	Murcia, Región de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,3
Internet users in the last 3 months	Murcia, Región de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,2
Internet users in the last 3 months	Murcia, Región de	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Navarra, Comunidad Foral de	Total	461.345
Internet users in the last 3 months	Navarra, Comunidad Foral de	Use of one or more websites or apps of public administration agencies	87,8
Internet users in the last 3 months	Navarra, Comunidad Foral de	Downloading or printing an official form	69,7
Internet users in the last 3 months	Navarra, Comunidad Foral de	Arranging an appointment or booking (of an activity, medical care, etc.)	56
Internet users in the last 3 months	Navarra, Comunidad Foral de	Online filing of tax returns in person	24,1
Internet users in the last 3 months	Navarra, Comunidad Foral de	Performing an interaction related to access to information	64
Internet users in the last 3 months	Navarra, Comunidad Foral de	Information:  Access to stored personal data (pension, employment history, etc.)	49,2
Internet users in the last 3 months	Navarra, Comunidad Foral de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,2
Internet users in the last 3 months	Navarra, Comunidad Foral de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	43,6
Internet users in the last 3 months	Navarra, Comunidad Foral de	Performing an interaction related to obtaining documents	35,7
Internet users in the last 3 months	Navarra, Comunidad Foral de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	27
Internet users in the last 3 months	Navarra, Comunidad Foral de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,5
Internet users in the last 3 months	Navarra, Comunidad Foral de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 3 months	Navarra, Comunidad Foral de	Average of types of contact with public administration agencies	3,2
Internet users in the last 3 months	País Vasco	Total	1.522.822
Internet users in the last 3 months	País Vasco	Use of one or more websites or apps of public administration agencies	84,9
Internet users in the last 3 months	País Vasco	Downloading or printing an official form	70,1
Internet users in the last 3 months	País Vasco	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 3 months	País Vasco	Online filing of tax returns in person	28,9
Internet users in the last 3 months	País Vasco	Performing an interaction related to access to information	56,5
Internet users in the last 3 months	País Vasco	Information:  Access to stored personal data (pension, employment history, etc.)	41,9
Internet users in the last 3 months	País Vasco	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	19,3
Internet users in the last 3 months	País Vasco	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	40,7
Internet users in the last 3 months	País Vasco	Performing an interaction related to obtaining documents	33,1
Internet users in the last 3 months	País Vasco	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	25,6
Internet users in the last 3 months	País Vasco	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	16,7
Internet users in the last 3 months	País Vasco	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6
Internet users in the last 3 months	País Vasco	Average of types of contact with public administration agencies	3,1
Internet users in the last 3 months	Rioja, La	Total	217.015
Internet users in the last 3 months	Rioja, La	Use of one or more websites or apps of public administration agencies	86,3
Internet users in the last 3 months	Rioja, La	Downloading or printing an official form	67,6
Internet users in the last 3 months	Rioja, La	Arranging an appointment or booking (of an activity, medical care, etc.)	62,6
Internet users in the last 3 months	Rioja, La	Online filing of tax returns in person	27,8
Internet users in the last 3 months	Rioja, La	Performing an interaction related to access to information	57,9
Internet users in the last 3 months	Rioja, La	Information:  Access to stored personal data (pension, employment history, etc.)	46,9
Internet users in the last 3 months	Rioja, La	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,4
Internet users in the last 3 months	Rioja, La	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	39,7
Internet users in the last 3 months	Rioja, La	Performing an interaction related to obtaining documents	36,5
Internet users in the last 3 months	Rioja, La	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,8
Internet users in the last 3 months	Rioja, La	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	21,5
Internet users in the last 3 months	Rioja, La	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,5
Internet users in the last 3 months	Rioja, La	Average of types of contact with public administration agencies	3,2
Internet users in the last 3 months	Ceuta	Total	54.576
Internet users in the last 3 months	Ceuta	Use of one or more websites or apps of public administration agencies	88,6
Internet users in the last 3 months	Ceuta	Downloading or printing an official form	54,7
Internet users in the last 3 months	Ceuta	Arranging an appointment or booking (of an activity, medical care, etc.)	64,9
Internet users in the last 3 months	Ceuta	Online filing of tax returns in person	19,4
Internet users in the last 3 months	Ceuta	Performing an interaction related to access to information	66,2
Internet users in the last 3 months	Ceuta	Information:  Access to stored personal data (pension, employment history, etc.)	59,1
Internet users in the last 3 months	Ceuta	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	20
Internet users in the last 3 months	Ceuta	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,2
Internet users in the last 3 months	Ceuta	Performing an interaction related to obtaining documents	60,6
Internet users in the last 3 months	Ceuta	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	58,2
Internet users in the last 3 months	Ceuta	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,2
Internet users in the last 3 months	Ceuta	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5
Internet users in the last 3 months	Ceuta	Average of types of contact with public administration agencies	3,5
Internet users in the last 3 months	Melilla	Total	60.588
Internet users in the last 3 months	Melilla	Use of one or more websites or apps of public administration agencies	93,4
Internet users in the last 3 months	Melilla	Downloading or printing an official form	83,8
Internet users in the last 3 months	Melilla	Arranging an appointment or booking (of an activity, medical care, etc.)	63,2
Internet users in the last 3 months	Melilla	Online filing of tax returns in person	13
Internet users in the last 3 months	Melilla	Performing an interaction related to access to information	66,7
Internet users in the last 3 months	Melilla	Information:  Access to stored personal data (pension, employment history, etc.)	37,8
Internet users in the last 3 months	Melilla	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,1
Internet users in the last 3 months	Melilla	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	53,3
Internet users in the last 3 months	Melilla	Performing an interaction related to obtaining documents	52,8
Internet users in the last 3 months	Melilla	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	38,2
Internet users in the last 3 months	Melilla	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	30,3
Internet users in the last 3 months	Melilla	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	14,8
Internet users in the last 3 months	Melilla	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Total	28.259.537
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Downloading or printing an official form	79,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Arranging an appointment or booking (of an activity, medical care, etc.)	68,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Online filing of tax returns in person	32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Performing an interaction related to access to information	70,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Information:  Access to stored personal data (pension, employment history, etc.)	56,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Performing an interaction related to obtaining documents	45,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Total	5.004.478
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Downloading or printing an official form	78,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Arranging an appointment or booking (of an activity, medical care, etc.)	69,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Online filing of tax returns in person	28,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Performing an interaction related to access to information	66,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Information:  Access to stored personal data (pension, employment history, etc.)	55,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Performing an interaction related to obtaining documents	46,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Total	756.461
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Downloading or printing an official form	82,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Arranging an appointment or booking (of an activity, medical care, etc.)	73,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Online filing of tax returns in person	33,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Performing an interaction related to access to information	65,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Information:  Access to stored personal data (pension, employment history, etc.)	54,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Performing an interaction related to obtaining documents	42,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Total	582.033
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Downloading or printing an official form	82,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Arranging an appointment or booking (of an activity, medical care, etc.)	52,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Online filing of tax returns in person	31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Performing an interaction related to access to information	65,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Information:  Access to stored personal data (pension, employment history, etc.)	46,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Performing an interaction related to obtaining documents	35,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	22,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	18,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Average of types of contact with public administration agencies	3,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Total	751.120
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Downloading or printing an official form	79,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Arranging an appointment or booking (of an activity, medical care, etc.)	61,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Online filing of tax returns in person	24
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Performing an interaction related to access to information	69,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Information:  Access to stored personal data (pension, employment history, etc.)	52,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Performing an interaction related to obtaining documents	49,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Total	1.435.916
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Downloading or printing an official form	82,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Online filing of tax returns in person	27,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Performing an interaction related to access to information	70,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Information:  Access to stored personal data (pension, employment history, etc.)	56,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Performing an interaction related to obtaining documents	49,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	30,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Total	336.849
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Downloading or printing an official form	80,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Arranging an appointment or booking (of an activity, medical care, etc.)	54,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Online filing of tax returns in person	31,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Performing an interaction related to access to information	65,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Information:  Access to stored personal data (pension, employment history, etc.)	47,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Performing an interaction related to obtaining documents	37,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	2,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Average of types of contact with public administration agencies	3,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Total	1.346.344
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Downloading or printing an official form	74,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Arranging an appointment or booking (of an activity, medical care, etc.)	62,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Online filing of tax returns in person	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Performing an interaction related to access to information	65
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Information:  Access to stored personal data (pension, employment history, etc.)	48,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Performing an interaction related to obtaining documents	34,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Average of types of contact with public administration agencies	3,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Total	1.150.716
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Downloading or printing an official form	68,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Arranging an appointment or booking (of an activity, medical care, etc.)	65,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Online filing of tax returns in person	29,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Performing an interaction related to access to information	66,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Information:  Access to stored personal data (pension, employment history, etc.)	53,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Performing an interaction related to obtaining documents	45,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Average of types of contact with public administration agencies	3,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Total	4.703.527
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Downloading or printing an official form	84,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Arranging an appointment or booking (of an activity, medical care, etc.)	66,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Online filing of tax returns in person	34,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Performing an interaction related to access to information	77
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Information:  Access to stored personal data (pension, employment history, etc.)	63
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Performing an interaction related to obtaining documents	45,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Average of types of contact with public administration agencies	3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Total	3.081.499
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Downloading or printing an official form	84,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Arranging an appointment or booking (of an activity, medical care, etc.)	67,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Online filing of tax returns in person	31,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Performing an interaction related to access to information	70,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Information:  Access to stored personal data (pension, employment history, etc.)	53,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Performing an interaction related to obtaining documents	46,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	33,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Total	547.032
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Downloading or printing an official form	69,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Arranging an appointment or booking (of an activity, medical care, etc.)	66,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Online filing of tax returns in person	31,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Performing an interaction related to access to information	70,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Information:  Access to stored personal data (pension, employment history, etc.)	55,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Performing an interaction related to obtaining documents	44,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Total	1.522.017
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Downloading or printing an official form	82,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Arranging an appointment or booking (of an activity, medical care, etc.)	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Online filing of tax returns in person	25,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Performing an interaction related to access to information	69,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Information:  Access to stored personal data (pension, employment history, etc.)	55,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	29,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Performing an interaction related to obtaining documents	40
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Total	4.193.822
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Downloading or printing an official form	76,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Arranging an appointment or booking (of an activity, medical care, etc.)	72,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Online filing of tax returns in person	44,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Performing an interaction related to access to information	75,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Information:  Access to stored personal data (pension, employment history, etc.)	61,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	57,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Performing an interaction related to obtaining documents	50,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	29,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	10,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Average of types of contact with public administration agencies	4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Total	850.600
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Downloading or printing an official form	73
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Arranging an appointment or booking (of an activity, medical care, etc.)	73,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Online filing of tax returns in person	25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Performing an interaction related to access to information	68,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Information:  Access to stored personal data (pension, employment history, etc.)	51,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Performing an interaction related to obtaining documents	50,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	35,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	32,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Average of types of contact with public administration agencies	3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Total	405.334
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Downloading or printing an official form	79,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Arranging an appointment or booking (of an activity, medical care, etc.)	63,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Online filing of tax returns in person	27,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Performing an interaction related to access to information	72,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Information:  Access to stored personal data (pension, employment history, etc.)	56,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Performing an interaction related to obtaining documents	40,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Average of types of contact with public administration agencies	3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Total	1.296.844
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Downloading or printing an official form	82,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Arranging an appointment or booking (of an activity, medical care, etc.)	74
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Online filing of tax returns in person	33,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Performing an interaction related to access to information	66,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Information:  Access to stored personal data (pension, employment history, etc.)	49,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Performing an interaction related to obtaining documents	38,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Total	188.811
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Downloading or printing an official form	78,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Arranging an appointment or booking (of an activity, medical care, etc.)	72,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Online filing of tax returns in person	31,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Performing an interaction related to access to information	67,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Information:  Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Performing an interaction related to obtaining documents	42
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Average of types of contact with public administration agencies	3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Total	49.566
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Downloading or printing an official form	60,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Arranging an appointment or booking (of an activity, medical care, etc.)	71,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Online filing of tax returns in person	21,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Performing an interaction related to access to information	72,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Information:  Access to stored personal data (pension, employment history, etc.)	65,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Performing an interaction related to obtaining documents	69,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	66,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Average of types of contact with public administration agencies	3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Total	56.567
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Downloading or printing an official form	89,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Arranging an appointment or booking (of an activity, medical care, etc.)	67,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Online filing of tax returns in person	13,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Performing an interaction related to access to information	71,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Information:  Access to stored personal data (pension, employment history, etc.)	40,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	57,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Performing an interaction related to obtaining documents	56,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	32,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	15,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Average of types of contact with public administration agencies	3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Total	28.185.007
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Downloading or printing an official form	79,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Arranging an appointment or booking (of an activity, medical care, etc.)	68,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Online filing of tax returns in person	32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Performing an interaction related to access to information	70,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Information:  Access to stored personal data (pension, employment history, etc.)	56,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	51,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Performing an interaction related to obtaining documents	45,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Total	4.981.684
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Downloading or printing an official form	78,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Online filing of tax returns in person	28,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Performing an interaction related to access to information	66,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Information:  Access to stored personal data (pension, employment history, etc.)	55,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Performing an interaction related to obtaining documents	46,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	28,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Total	754.490
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Downloading or printing an official form	82,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Arranging an appointment or booking (of an activity, medical care, etc.)	73,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Online filing of tax returns in person	33,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Performing an interaction related to access to information	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Information:  Access to stored personal data (pension, employment history, etc.)	54,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Performing an interaction related to obtaining documents	42,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Total	575.945
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Downloading or printing an official form	82,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Arranging an appointment or booking (of an activity, medical care, etc.)	52,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Online filing of tax returns in person	30,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Performing an interaction related to access to information	65,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Information:  Access to stored personal data (pension, employment history, etc.)	46,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	48,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Performing an interaction related to obtaining documents	35,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	22,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	4,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Total	751.120
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Downloading or printing an official form	79,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Arranging an appointment or booking (of an activity, medical care, etc.)	61,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Online filing of tax returns in person	24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Performing an interaction related to access to information	69,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Information:  Access to stored personal data (pension, employment history, etc.)	52,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Performing an interaction related to obtaining documents	49,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	37,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Total	1.433.526
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Downloading or printing an official form	82,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Online filing of tax returns in person	27,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Performing an interaction related to access to information	70,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Information:  Access to stored personal data (pension, employment history, etc.)	56,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Performing an interaction related to obtaining documents	49,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	30,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Total	335.981
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Downloading or printing an official form	80,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Arranging an appointment or booking (of an activity, medical care, etc.)	54,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Online filing of tax returns in person	31,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Performing an interaction related to access to information	65,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Information:  Access to stored personal data (pension, employment history, etc.)	47,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	23,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Performing an interaction related to obtaining documents	37,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	20,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Average of types of contact with public administration agencies	3,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Total	1.342.174
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Downloading or printing an official form	74,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Arranging an appointment or booking (of an activity, medical care, etc.)	62,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Online filing of tax returns in person	27,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Performing an interaction related to access to information	64,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Information:  Access to stored personal data (pension, employment history, etc.)	48,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Performing an interaction related to obtaining documents	34,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	18,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Average of types of contact with public administration agencies	3,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Total	1.147.657
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Downloading or printing an official form	68,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Arranging an appointment or booking (of an activity, medical care, etc.)	65,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Online filing of tax returns in person	29,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Performing an interaction related to access to information	66,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Information:  Access to stored personal data (pension, employment history, etc.)	53,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	27,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Performing an interaction related to obtaining documents	45,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	26,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Average of types of contact with public administration agencies	3,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Total	4.692.393
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Downloading or printing an official form	84,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Arranging an appointment or booking (of an activity, medical care, etc.)	66,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Online filing of tax returns in person	34,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Performing an interaction related to access to information	77,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Information:  Access to stored personal data (pension, employment history, etc.)	63,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Performing an interaction related to obtaining documents	45,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	29,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	25,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Total	3.081.499
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Downloading or printing an official form	84,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Arranging an appointment or booking (of an activity, medical care, etc.)	67,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Online filing of tax returns in person	31,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Performing an interaction related to access to information	70,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Information:  Access to stored personal data (pension, employment history, etc.)	53,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	54,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Performing an interaction related to obtaining documents	46,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	33,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Total	547.032
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Downloading or printing an official form	69,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Arranging an appointment or booking (of an activity, medical care, etc.)	66,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Online filing of tax returns in person	31,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Performing an interaction related to access to information	70,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Information:  Access to stored personal data (pension, employment history, etc.)	55,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Performing an interaction related to obtaining documents	44,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	26,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Total	1.520.069
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Downloading or printing an official form	82,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Arranging an appointment or booking (of an activity, medical care, etc.)	70,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Online filing of tax returns in person	25,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Performing an interaction related to access to information	69,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Information:  Access to stored personal data (pension, employment history, etc.)	55,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	29,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Performing an interaction related to obtaining documents	40
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	22,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Total	4.181.784
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Downloading or printing an official form	76,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Arranging an appointment or booking (of an activity, medical care, etc.)	72,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Online filing of tax returns in person	44,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Performing an interaction related to access to information	75,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Information:  Access to stored personal data (pension, employment history, etc.)	61,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	57,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Performing an interaction related to obtaining documents	50,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	29,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	10,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Average of types of contact with public administration agencies	4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Total	849.108
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Downloading or printing an official form	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Arranging an appointment or booking (of an activity, medical care, etc.)	73,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Online filing of tax returns in person	25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Performing an interaction related to access to information	68,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Information:  Access to stored personal data (pension, employment history, etc.)	51,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	30,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	50,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Performing an interaction related to obtaining documents	50,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	35,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	32,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Average of types of contact with public administration agencies	3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Total	405.036
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Downloading or printing an official form	79,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Arranging an appointment or booking (of an activity, medical care, etc.)	63,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Online filing of tax returns in person	27,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Performing an interaction related to access to information	72,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Information:  Access to stored personal data (pension, employment history, etc.)	56,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	49,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Performing an interaction related to obtaining documents	40,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	23,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Average of types of contact with public administration agencies	3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Total	1.293.259
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Downloading or printing an official form	82,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Arranging an appointment or booking (of an activity, medical care, etc.)	74,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Online filing of tax returns in person	34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Performing an interaction related to access to information	66,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Information:  Access to stored personal data (pension, employment history, etc.)	49,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	47,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Performing an interaction related to obtaining documents	38,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	30,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	19,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Total	187.311
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Downloading or printing an official form	78,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Arranging an appointment or booking (of an activity, medical care, etc.)	72,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Online filing of tax returns in person	32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Performing an interaction related to access to information	67,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Information:  Access to stored personal data (pension, employment history, etc.)	54,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	25,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	46
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Performing an interaction related to obtaining documents	42,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	28,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	6,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Average of types of contact with public administration agencies	3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Total	48.373
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Downloading or printing an official form	61,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Arranging an appointment or booking (of an activity, medical care, etc.)	73,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Online filing of tax returns in person	21,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Performing an interaction related to access to information	74,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Information:  Access to stored personal data (pension, employment history, etc.)	66,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	22,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	52,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Performing an interaction related to obtaining documents	68,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	65,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	27,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	5,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Total	56.567
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Downloading or printing an official form	89,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Arranging an appointment or booking (of an activity, medical care, etc.)	67,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Online filing of tax returns in person	13,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Performing an interaction related to access to information	71,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Information:  Access to stored personal data (pension, employment history, etc.)	40,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas)	26,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Información: Acceso para obtener información ( servicios, prestaciones, impuestos)	57,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Performing an interaction related to obtaining documents	56,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia)	41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Documentación: solicitar subvenciones o derechos (pensión, desempleo)	32,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial)	15,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Average of types of contact with public administration agencies	3,9