Population class	Autonomous City and Community	Reasons stated	Total
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	National Total	Total	2.238.589
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	National Total	Due to lack of skills or knowledge	36,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	National Total	Because they are concerned about the protection and security of personal data	27
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	National Total	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	National Total	Other reasons	42,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Andalucía	Total	336.397
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Andalucía	Due to lack of skills or knowledge	42,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Andalucía	Because they are concerned about the protection and security of personal data	38
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Andalucía	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Andalucía	Other reasons	57,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Aragón	Total	59.329
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Aragón	Due to lack of skills or knowledge	34,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Aragón	Because they are concerned about the protection and security of personal data	19,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Aragón	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Aragón	Other reasons	39,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Asturias, Principado de	Total	56.056
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Asturias, Principado de	Due to lack of skills or knowledge	42,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Asturias, Principado de	Because they are concerned about the protection and security of personal data	28,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Asturias, Principado de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	71,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Asturias, Principado de	Other reasons	39,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Balears, Illes	Total	57.822
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Balears, Illes	Due to lack of skills or knowledge	38,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Balears, Illes	Because they are concerned about the protection and security of personal data	17,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Balears, Illes	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	60,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Balears, Illes	Other reasons	44,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Canarias	Total	101.354
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Canarias	Due to lack of skills or knowledge	40,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Canarias	Because they are concerned about the protection and security of personal data	45,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Canarias	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	64,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Canarias	Other reasons	40,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cantabria	Total	24.149
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cantabria	Due to lack of skills or knowledge	28,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cantabria	Because they are concerned about the protection and security of personal data	27,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cantabria	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	67,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cantabria	Other reasons	40,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla y León	Total	109.618
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla y León	Due to lack of skills or knowledge	37,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla y León	Because they are concerned about the protection and security of personal data	19
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla y León	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	41,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla y León	Other reasons	40,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla-La Mancha	Total	77.336
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla-La Mancha	Due to lack of skills or knowledge	43
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla-La Mancha	Because they are concerned about the protection and security of personal data	20,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla-La Mancha	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	64,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla-La Mancha	Other reasons	38,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cataluña	Total	437.936
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cataluña	Due to lack of skills or knowledge	28,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cataluña	Because they are concerned about the protection and security of personal data	27,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cataluña	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	61
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cataluña	Other reasons	28
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Comunitat Valenciana	Total	259.299
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Comunitat Valenciana	Due to lack of skills or knowledge	37,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Comunitat Valenciana	Because they are concerned about the protection and security of personal data	18,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Comunitat Valenciana	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	66,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Comunitat Valenciana	Other reasons	54,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Extremadura	Total	61.314
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Extremadura	Due to lack of skills or knowledge	48,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Extremadura	Because they are concerned about the protection and security of personal data	14,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Extremadura	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	53,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Extremadura	Other reasons	27,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Galicia	Total	115.220
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Galicia	Due to lack of skills or knowledge	38,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Galicia	Because they are concerned about the protection and security of personal data	34,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Galicia	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	51,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Galicia	Other reasons	30,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Madrid, Comunidad de	Total	322.976
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Madrid, Comunidad de	Due to lack of skills or knowledge	34,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Madrid, Comunidad de	Because they are concerned about the protection and security of personal data	26,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Madrid, Comunidad de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	56,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Madrid, Comunidad de	Other reasons	41,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Murcia, Región de	Total	75.658
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Murcia, Región de	Due to lack of skills or knowledge	34,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Murcia, Región de	Because they are concerned about the protection and security of personal data	20,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Murcia, Región de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	54,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Murcia, Región de	Other reasons	55,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Navarra, Comunidad Foral de	Total	30.766
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Navarra, Comunidad Foral de	Due to lack of skills or knowledge	42,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Navarra, Comunidad Foral de	Because they are concerned about the protection and security of personal data	23,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Navarra, Comunidad Foral de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	70,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Navarra, Comunidad Foral de	Other reasons	26,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	País Vasco	Total	94.174
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	País Vasco	Due to lack of skills or knowledge	33,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	País Vasco	Because they are concerned about the protection and security of personal data	25
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	País Vasco	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	52,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	País Vasco	Other reasons	47,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Rioja, La	Total	7.746
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Rioja, La	Due to lack of skills or knowledge	18,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Rioja, La	Because they are concerned about the protection and security of personal data	15,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Rioja, La	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Rioja, La	Other reasons	42,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Ceuta	Total	6.159
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Ceuta	Due to lack of skills or knowledge	36,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Ceuta	Because they are concerned about the protection and security of personal data	7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Ceuta	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	50,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Ceuta	Other reasons	27,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Melilla	Total	5.279
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Melilla	Due to lack of skills or knowledge	13,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Melilla	Because they are concerned about the protection and security of personal data	5,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Melilla	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	50,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Melilla	Other reasons	59,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	National Total	Total	2.220.501
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	National Total	Due to lack of skills or knowledge	35,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	National Total	Because they are concerned about the protection and security of personal data	26,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	National Total	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	National Total	Other reasons	42,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Andalucía	Total	336.397
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Andalucía	Due to lack of skills or knowledge	42,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Andalucía	Because they are concerned about the protection and security of personal data	38
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Andalucía	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Andalucía	Other reasons	57,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Aragón	Total	59.329
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Aragón	Due to lack of skills or knowledge	34,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Aragón	Because they are concerned about the protection and security of personal data	19,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Aragón	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Aragón	Other reasons	39,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Asturias, Principado de	Total	56.056
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Asturias, Principado de	Due to lack of skills or knowledge	42,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Asturias, Principado de	Because they are concerned about the protection and security of personal data	28,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Asturias, Principado de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	71,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Asturias, Principado de	Other reasons	39,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Balears, Illes	Total	57.822
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Balears, Illes	Due to lack of skills or knowledge	38,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Balears, Illes	Because they are concerned about the protection and security of personal data	17,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Balears, Illes	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	60,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Balears, Illes	Other reasons	44,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Canarias	Total	99.217
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Canarias	Due to lack of skills or knowledge	39,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Canarias	Because they are concerned about the protection and security of personal data	44,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Canarias	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Canarias	Other reasons	41,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cantabria	Total	24.149
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cantabria	Due to lack of skills or knowledge	28,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cantabria	Because they are concerned about the protection and security of personal data	27,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cantabria	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	67,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cantabria	Other reasons	40,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla y León	Total	108.126
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla y León	Due to lack of skills or knowledge	38,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla y León	Because they are concerned about the protection and security of personal data	19,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla y León	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	40,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla y León	Other reasons	41,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla-La Mancha	Total	77.336
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla-La Mancha	Due to lack of skills or knowledge	43
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla-La Mancha	Because they are concerned about the protection and security of personal data	20,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla-La Mancha	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	64,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla-La Mancha	Other reasons	38,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cataluña	Total	424.493
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cataluña	Due to lack of skills or knowledge	26,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cataluña	Because they are concerned about the protection and security of personal data	27,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cataluña	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cataluña	Other reasons	28,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Comunitat Valenciana	Total	259.299
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Comunitat Valenciana	Due to lack of skills or knowledge	37,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Comunitat Valenciana	Because they are concerned about the protection and security of personal data	18,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Comunitat Valenciana	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	66,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Comunitat Valenciana	Other reasons	54,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Extremadura	Total	60.297
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Extremadura	Due to lack of skills or knowledge	48,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Extremadura	Because they are concerned about the protection and security of personal data	13,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Extremadura	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	53,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Extremadura	Other reasons	27,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Galicia	Total	115.220
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Galicia	Due to lack of skills or knowledge	38,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Galicia	Because they are concerned about the protection and security of personal data	34,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Galicia	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	51,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Galicia	Other reasons	30,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Madrid, Comunidad de	Total	322.976
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Madrid, Comunidad de	Due to lack of skills or knowledge	34,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Madrid, Comunidad de	Because they are concerned about the protection and security of personal data	26,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Madrid, Comunidad de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	56,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Madrid, Comunidad de	Other reasons	41,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Murcia, Región de	Total	75.658
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Murcia, Región de	Due to lack of skills or knowledge	34,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Murcia, Región de	Because they are concerned about the protection and security of personal data	20,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Murcia, Región de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	54,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Murcia, Región de	Other reasons	55,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Navarra, Comunidad Foral de	Total	30.766
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Navarra, Comunidad Foral de	Due to lack of skills or knowledge	42,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Navarra, Comunidad Foral de	Because they are concerned about the protection and security of personal data	23,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Navarra, Comunidad Foral de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	70,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Navarra, Comunidad Foral de	Other reasons	26,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	País Vasco	Total	94.174
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	País Vasco	Due to lack of skills or knowledge	33,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	País Vasco	Because they are concerned about the protection and security of personal data	25
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	País Vasco	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	52,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	País Vasco	Other reasons	47,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Rioja, La	Total	7.746
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Rioja, La	Due to lack of skills or knowledge	18,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Rioja, La	Because they are concerned about the protection and security of personal data	15,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Rioja, La	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Rioja, La	Other reasons	42,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Ceuta	Total	6.159
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Ceuta	Due to lack of skills or knowledge	36,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Ceuta	Because they are concerned about the protection and security of personal data	7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Ceuta	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	50,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Ceuta	Other reasons	27,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Melilla	Total	5.279
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Melilla	Due to lack of skills or knowledge	13,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Melilla	Because they are concerned about the protection and security of personal data	5,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Melilla	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	50,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Melilla	Other reasons	59,6