Population class	Autonomous City and Community	Encountered problems	Total
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Total	28.259.537
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	They have had some problem in using the services of the public administration in the last 12 months	60,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Difficulty with using it	39,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Technical issues when using the website	43,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Problems when using electronic signatures	24,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Problems of access with smartphone or tablet	22,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Other problems	16
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Total	5.004.478
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	They have had some problem in using the services of the public administration in the last 12 months	63,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Difficulty with using it	41,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Technical issues when using the website	46
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Problems when using electronic signatures	20,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Problems of access with smartphone or tablet	21,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Andalucía	Other problems	16,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Total	756.461
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	They have had some problem in using the services of the public administration in the last 12 months	63,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Difficulty with using it	39,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Technical issues when using the website	44,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Problems when using electronic signatures	21,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Problems of access with smartphone or tablet	20,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Aragón	Other problems	15,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Total	582.033
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	They have had some problem in using the services of the public administration in the last 12 months	60,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Difficulty with using it	34,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Technical issues when using the website	41,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Problems when using electronic signatures	20,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Problems of access with smartphone or tablet	21
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Other problems	15
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Total	751.120
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	They have had some problem in using the services of the public administration in the last 12 months	57,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Difficulty with using it	34,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Technical issues when using the website	42,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Problems when using electronic signatures	23,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Problems of access with smartphone or tablet	20,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Other problems	18,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Total	1.435.916
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	They have had some problem in using the services of the public administration in the last 12 months	57,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Difficulty with using it	34,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Technical issues when using the website	44
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Problems when using electronic signatures	24,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Problems of access with smartphone or tablet	22,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Other problems	13,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Total	336.849
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	They have had some problem in using the services of the public administration in the last 12 months	53,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Difficulty with using it	36,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Technical issues when using the website	35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Problems when using electronic signatures	19
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Problems of access with smartphone or tablet	15,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Other problems	11,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Total	1.346.344
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	They have had some problem in using the services of the public administration in the last 12 months	60,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Difficulty with using it	35,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Technical issues when using the website	40
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Problems when using electronic signatures	24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Problems of access with smartphone or tablet	25,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y León	Other problems	17,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Total	1.150.716
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	They have had some problem in using the services of the public administration in the last 12 months	54,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Difficulty with using it	31,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Technical issues when using the website	38,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Problems when using electronic signatures	24,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Problems of access with smartphone or tablet	19
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Other problems	14,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Total	4.703.527
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	They have had some problem in using the services of the public administration in the last 12 months	61,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Difficulty with using it	41,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Technical issues when using the website	43,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Problems when using electronic signatures	26,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Problems of access with smartphone or tablet	22
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cataluña	Other problems	15,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Total	3.081.499
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	They have had some problem in using the services of the public administration in the last 12 months	57,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Difficulty with using it	35,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Technical issues when using the website	42,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Problems when using electronic signatures	21,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Problems of access with smartphone or tablet	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Other problems	14,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Total	547.032
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	They have had some problem in using the services of the public administration in the last 12 months	55,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Difficulty with using it	30,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Technical issues when using the website	37
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Problems when using electronic signatures	22,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Problems of access with smartphone or tablet	18
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Other problems	15,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Total	1.522.017
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	They have had some problem in using the services of the public administration in the last 12 months	60,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Difficulty with using it	37,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Technical issues when using the website	41,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Problems when using electronic signatures	25,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Problems of access with smartphone or tablet	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Other problems	13,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Total	4.193.822
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	They have had some problem in using the services of the public administration in the last 12 months	65,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Difficulty with using it	45,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Technical issues when using the website	46,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Problems when using electronic signatures	28,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Problems of access with smartphone or tablet	25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Other problems	19,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Total	850.600
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	They have had some problem in using the services of the public administration in the last 12 months	58,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Difficulty with using it	38,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Technical issues when using the website	41,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Problems when using electronic signatures	21,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Problems of access with smartphone or tablet	22,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Other problems	15,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Total	405.334
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	They have had some problem in using the services of the public administration in the last 12 months	56,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Difficulty with using it	33,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Technical issues when using the website	35,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Problems when using electronic signatures	24,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Problems of access with smartphone or tablet	21,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Other problems	15,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Total	1.296.844
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	They have had some problem in using the services of the public administration in the last 12 months	59,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Difficulty with using it	37,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Technical issues when using the website	36,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Problems when using electronic signatures	24,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Problems of access with smartphone or tablet	22,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	País Vasco	Other problems	14,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Total	188.811
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	They have had some problem in using the services of the public administration in the last 12 months	57,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Difficulty with using it	34,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Technical issues when using the website	38,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Problems when using electronic signatures	24,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Problems of access with smartphone or tablet	19
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Other problems	13,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Total	49.566
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	They have had some problem in using the services of the public administration in the last 12 months	57,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Difficulty with using it	33,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Technical issues when using the website	46,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Problems when using electronic signatures	36
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Problems of access with smartphone or tablet	21,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Other problems	22,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Total	56.567
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	They have had some problem in using the services of the public administration in the last 12 months	65,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Difficulty with using it	36,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Technical issues when using the website	36,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Problems when using electronic signatures	25,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Problems of access with smartphone or tablet	19,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Other problems	32,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Total	28.185.007
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	They have had some problem in using the services of the public administration in the last 12 months	60,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Difficulty with using it	39,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Technical issues when using the website	43,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Problems when using electronic signatures	24,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Problems of access with smartphone or tablet	22,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Other problems	15,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Total	4.981.684
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	They have had some problem in using the services of the public administration in the last 12 months	63,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Difficulty with using it	41,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Technical issues when using the website	46
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Problems when using electronic signatures	20,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Problems of access with smartphone or tablet	21,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Andalucía	Other problems	16,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Total	754.490
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	They have had some problem in using the services of the public administration in the last 12 months	63,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Difficulty with using it	39,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Technical issues when using the website	45
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Problems when using electronic signatures	21,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Problems of access with smartphone or tablet	20,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Aragón	Other problems	15,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Total	575.945
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	They have had some problem in using the services of the public administration in the last 12 months	60,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Difficulty with using it	34,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Technical issues when using the website	41,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Problems when using electronic signatures	20,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Problems of access with smartphone or tablet	21,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Other problems	15
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Total	751.120
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	They have had some problem in using the services of the public administration in the last 12 months	57,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Difficulty with using it	34,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Technical issues when using the website	42,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Problems when using electronic signatures	23,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Problems of access with smartphone or tablet	20,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Other problems	18,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Total	1.433.526
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	They have had some problem in using the services of the public administration in the last 12 months	57,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Difficulty with using it	34,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Technical issues when using the website	44,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Problems when using electronic signatures	24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Problems of access with smartphone or tablet	22,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Other problems	13,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Total	335.981
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	They have had some problem in using the services of the public administration in the last 12 months	53,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Difficulty with using it	36,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Technical issues when using the website	35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Problems when using electronic signatures	19
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Problems of access with smartphone or tablet	15,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Other problems	11
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Total	1.342.174
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	They have had some problem in using the services of the public administration in the last 12 months	60,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Difficulty with using it	36
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Technical issues when using the website	40,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Problems when using electronic signatures	24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Problems of access with smartphone or tablet	25,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y León	Other problems	17,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Total	1.147.657
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	They have had some problem in using the services of the public administration in the last 12 months	54,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Difficulty with using it	31,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Technical issues when using the website	38,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Problems when using electronic signatures	24,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Problems of access with smartphone or tablet	19
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Other problems	14,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Total	4.692.393
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	They have had some problem in using the services of the public administration in the last 12 months	61,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Difficulty with using it	41,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Technical issues when using the website	43,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Problems when using electronic signatures	26,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Problems of access with smartphone or tablet	22
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cataluña	Other problems	15,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Total	3.081.499
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	They have had some problem in using the services of the public administration in the last 12 months	57,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Difficulty with using it	35,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Technical issues when using the website	42,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Problems when using electronic signatures	21,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Problems of access with smartphone or tablet	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Other problems	14,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Total	547.032
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	They have had some problem in using the services of the public administration in the last 12 months	55,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Difficulty with using it	30,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Technical issues when using the website	37
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Problems when using electronic signatures	22,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Problems of access with smartphone or tablet	18
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Other problems	15,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Total	1.520.069
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	They have had some problem in using the services of the public administration in the last 12 months	60
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Difficulty with using it	37
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Technical issues when using the website	41,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Problems when using electronic signatures	25,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Problems of access with smartphone or tablet	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Other problems	13,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Total	4.181.784
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	They have had some problem in using the services of the public administration in the last 12 months	65,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Difficulty with using it	45,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Technical issues when using the website	46,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Problems when using electronic signatures	28,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Problems of access with smartphone or tablet	25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Other problems	19,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Total	849.108
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	They have had some problem in using the services of the public administration in the last 12 months	58,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Difficulty with using it	38,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Technical issues when using the website	41,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Problems when using electronic signatures	21,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Problems of access with smartphone or tablet	22,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Región de	Other problems	15,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Total	405.036
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	They have had some problem in using the services of the public administration in the last 12 months	56,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Difficulty with using it	33,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Technical issues when using the website	35,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Problems when using electronic signatures	24,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Problems of access with smartphone or tablet	21,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Other problems	15,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Total	1.293.259
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	They have had some problem in using the services of the public administration in the last 12 months	59,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Difficulty with using it	37,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Technical issues when using the website	36,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Problems when using electronic signatures	24,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Problems of access with smartphone or tablet	22,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	País Vasco	Other problems	14,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Total	187.311
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	They have had some problem in using the services of the public administration in the last 12 months	57,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Difficulty with using it	34,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Technical issues when using the website	38,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Problems when using electronic signatures	23,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Problems of access with smartphone or tablet	18,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Other problems	13,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Total	48.373
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	They have had some problem in using the services of the public administration in the last 12 months	58,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Difficulty with using it	34,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Technical issues when using the website	47,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Problems when using electronic signatures	36,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Problems of access with smartphone or tablet	22,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Other problems	23,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Total	56.567
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	They have had some problem in using the services of the public administration in the last 12 months	65,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Difficulty with using it	36,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Technical issues when using the website	36,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Problems when using electronic signatures	25,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Problems of access with smartphone or tablet	19,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Other problems	32,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	National Total	Total	17.240.492
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	National Total	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	National Total	Difficulty with using it	64,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	National Total	Technical issues when using the website	70,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	National Total	Problems when using electronic signatures	39,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	National Total	Problems of access with smartphone or tablet	36,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	National Total	Other problems	26,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Andalucía	Total	3.183.677
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Andalucía	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Andalucía	Difficulty with using it	65,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Andalucía	Technical issues when using the website	72,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Andalucía	Problems when using electronic signatures	32,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Andalucía	Problems of access with smartphone or tablet	34,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Andalucía	Other problems	26,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Aragón	Total	478.793
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Aragón	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Aragón	Difficulty with using it	62,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Aragón	Technical issues when using the website	70,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Aragón	Problems when using electronic signatures	34,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Aragón	Problems of access with smartphone or tablet	32,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Aragón	Other problems	24,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Total	351.276
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Difficulty with using it	57
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Technical issues when using the website	68,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Problems when using electronic signatures	33,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Problems of access with smartphone or tablet	34,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Other problems	24,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Balears, Illes	Total	432.519
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Balears, Illes	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Balears, Illes	Difficulty with using it	59,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Balears, Illes	Technical issues when using the website	74,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Balears, Illes	Problems when using electronic signatures	40,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Balears, Illes	Problems of access with smartphone or tablet	35,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Balears, Illes	Other problems	31,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Canarias	Total	821.442
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Canarias	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Canarias	Difficulty with using it	60,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Canarias	Technical issues when using the website	77
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Canarias	Problems when using electronic signatures	43,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Canarias	Problems of access with smartphone or tablet	39,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Canarias	Other problems	23,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cantabria	Total	180.492
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cantabria	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cantabria	Difficulty with using it	67,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cantabria	Technical issues when using the website	65,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cantabria	Problems when using electronic signatures	35,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cantabria	Problems of access with smartphone or tablet	29,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cantabria	Other problems	20,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla y León	Total	813.405
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla y León	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla y León	Difficulty with using it	59,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla y León	Technical issues when using the website	66,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla y León	Problems when using electronic signatures	40,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla y León	Problems of access with smartphone or tablet	41,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla y León	Other problems	28,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Total	624.566
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Difficulty with using it	58,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Technical issues when using the website	70,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Problems when using electronic signatures	44,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Problems of access with smartphone or tablet	35
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Other problems	27
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cataluña	Total	2.942.218
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cataluña	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cataluña	Difficulty with using it	67,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cataluña	Technical issues when using the website	69,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cataluña	Problems when using electronic signatures	42,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cataluña	Problems of access with smartphone or tablet	35,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Cataluña	Other problems	25,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Total	1.767.592
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Difficulty with using it	62,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Technical issues when using the website	74,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Problems when using electronic signatures	37,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Problems of access with smartphone or tablet	40
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Other problems	24,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Extremadura	Total	304.888
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Extremadura	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Extremadura	Difficulty with using it	54,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Extremadura	Technical issues when using the website	66,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Extremadura	Problems when using electronic signatures	39,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Extremadura	Problems of access with smartphone or tablet	32,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Extremadura	Other problems	27,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Galicia	Total	914.507
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Galicia	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Galicia	Difficulty with using it	61,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Galicia	Technical issues when using the website	68,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Galicia	Problems when using electronic signatures	42
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Galicia	Problems of access with smartphone or tablet	38,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Galicia	Other problems	22,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Total	2.755.050
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Difficulty with using it	69,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Technical issues when using the website	71,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Problems when using electronic signatures	42,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Problems of access with smartphone or tablet	38,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Other problems	29,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Total	496.270
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Murcia, Región de	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Difficulty with using it	66,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Technical issues when using the website	70,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Problems when using electronic signatures	37,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Problems of access with smartphone or tablet	38,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Murcia, Región de	Other problems	26,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Total	228.217
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Difficulty with using it	59
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Technical issues when using the website	63,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Problems when using electronic signatures	44,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Problems of access with smartphone or tablet	38,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Other problems	28,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	País Vasco	Total	772.192
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	País Vasco	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	País Vasco	Difficulty with using it	63,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	País Vasco	Technical issues when using the website	61,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	País Vasco	Problems when using electronic signatures	41,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	País Vasco	Problems of access with smartphone or tablet	38,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	País Vasco	Other problems	24,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Rioja, La	Total	108.226
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Rioja, La	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Rioja, La	Difficulty with using it	60,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Rioja, La	Technical issues when using the website	66,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Rioja, La	Problems when using electronic signatures	42,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Rioja, La	Problems of access with smartphone or tablet	33,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Rioja, La	Other problems	24
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Ceuta	Total	28.319
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Ceuta	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Ceuta	Difficulty with using it	58,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Ceuta	Technical issues when using the website	81,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Ceuta	Problems when using electronic signatures	63
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Ceuta	Problems of access with smartphone or tablet	38,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Ceuta	Other problems	39,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Melilla	Total	36.843
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Melilla	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Melilla	Difficulty with using it	55,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Melilla	Technical issues when using the website	56,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Melilla	Problems when using electronic signatures	39,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Melilla	Problems of access with smartphone or tablet	29,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months	Melilla	Other problems	50
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	National Total	Total	17.204.053
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	National Total	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	National Total	Difficulty with using it	64,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	National Total	Technical issues when using the website	70,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	National Total	Problems when using electronic signatures	39,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	National Total	Problems of access with smartphone or tablet	36,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	National Total	Other problems	26,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Andalucía	Total	3.172.580
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Andalucía	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Andalucía	Difficulty with using it	65,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Andalucía	Technical issues when using the website	72,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Andalucía	Problems when using electronic signatures	32,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Andalucía	Problems of access with smartphone or tablet	34
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Andalucía	Other problems	26,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Aragón	Total	478.183
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Aragón	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Aragón	Difficulty with using it	62,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Aragón	Technical issues when using the website	71
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Aragón	Problems when using electronic signatures	34,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Aragón	Problems of access with smartphone or tablet	32,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Aragón	Other problems	24,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Asturias, Principado de	Total	350.438
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Asturias, Principado de	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Asturias, Principado de	Difficulty with using it	56,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Asturias, Principado de	Technical issues when using the website	68,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Asturias, Principado de	Problems when using electronic signatures	33,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Asturias, Principado de	Problems of access with smartphone or tablet	34,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Asturias, Principado de	Other problems	24,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Balears, Illes	Total	432.519
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Balears, Illes	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Balears, Illes	Difficulty with using it	59,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Balears, Illes	Technical issues when using the website	74,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Balears, Illes	Problems when using electronic signatures	40,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Balears, Illes	Problems of access with smartphone or tablet	35,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Balears, Illes	Other problems	31,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Canarias	Total	821.442
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Canarias	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Canarias	Difficulty with using it	60,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Canarias	Technical issues when using the website	77
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Canarias	Problems when using electronic signatures	43,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Canarias	Problems of access with smartphone or tablet	39,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Canarias	Other problems	23,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cantabria	Total	179.624
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cantabria	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cantabria	Difficulty with using it	67,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cantabria	Technical issues when using the website	65,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cantabria	Problems when using electronic signatures	35,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cantabria	Problems of access with smartphone or tablet	29,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cantabria	Other problems	20,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla y León	Total	812.292
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla y León	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla y León	Difficulty with using it	59,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla y León	Technical issues when using the website	66,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla y León	Problems when using electronic signatures	40,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla y León	Problems of access with smartphone or tablet	41,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla y León	Other problems	28,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla-La Mancha	Total	622.311
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla-La Mancha	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla-La Mancha	Difficulty with using it	58,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla-La Mancha	Technical issues when using the website	71
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla-La Mancha	Problems when using electronic signatures	44,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla-La Mancha	Problems of access with smartphone or tablet	35,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Castilla-La Mancha	Other problems	27,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cataluña	Total	2.939.529
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cataluña	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cataluña	Difficulty with using it	67,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cataluña	Technical issues when using the website	69,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cataluña	Problems when using electronic signatures	42,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cataluña	Problems of access with smartphone or tablet	35,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Cataluña	Other problems	25,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Comunitat Valenciana	Total	1.767.592
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Comunitat Valenciana	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Comunitat Valenciana	Difficulty with using it	62,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Comunitat Valenciana	Technical issues when using the website	74,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Comunitat Valenciana	Problems when using electronic signatures	37,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Comunitat Valenciana	Problems of access with smartphone or tablet	40
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Comunitat Valenciana	Other problems	24,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Extremadura	Total	304.888
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Extremadura	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Extremadura	Difficulty with using it	54,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Extremadura	Technical issues when using the website	66,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Extremadura	Problems when using electronic signatures	39,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Extremadura	Problems of access with smartphone or tablet	32,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Extremadura	Other problems	27,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Galicia	Total	912.559
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Galicia	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Galicia	Difficulty with using it	61,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Galicia	Technical issues when using the website	69,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Galicia	Problems when using electronic signatures	42,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Galicia	Problems of access with smartphone or tablet	38,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Galicia	Other problems	22,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Madrid, Comunidad de	Total	2.746.045
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Madrid, Comunidad de	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Madrid, Comunidad de	Difficulty with using it	69,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Madrid, Comunidad de	Technical issues when using the website	71,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Madrid, Comunidad de	Problems when using electronic signatures	42,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Madrid, Comunidad de	Problems of access with smartphone or tablet	38,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Madrid, Comunidad de	Other problems	29,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Murcia, Región de	Total	494.778
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Murcia, Región de	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Murcia, Región de	Difficulty with using it	66,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Murcia, Región de	Technical issues when using the website	70,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Murcia, Región de	Problems when using electronic signatures	37,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Murcia, Región de	Problems of access with smartphone or tablet	38
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Murcia, Región de	Other problems	26,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Navarra, Comunidad Foral de	Total	228.217
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Navarra, Comunidad Foral de	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Navarra, Comunidad Foral de	Difficulty with using it	59
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Navarra, Comunidad Foral de	Technical issues when using the website	63,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Navarra, Comunidad Foral de	Problems when using electronic signatures	44,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Navarra, Comunidad Foral de	Problems of access with smartphone or tablet	38,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Navarra, Comunidad Foral de	Other problems	28,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	País Vasco	Total	768.608
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	País Vasco	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	País Vasco	Difficulty with using it	63
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	País Vasco	Technical issues when using the website	61,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	País Vasco	Problems when using electronic signatures	41,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	País Vasco	Problems of access with smartphone or tablet	38,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	País Vasco	Other problems	24,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Rioja, La	Total	107.288
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Rioja, La	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Rioja, La	Difficulty with using it	60,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Rioja, La	Technical issues when using the website	66,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Rioja, La	Problems when using electronic signatures	41,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Rioja, La	Problems of access with smartphone or tablet	32,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Rioja, La	Other problems	24,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Ceuta	Total	28.319
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Ceuta	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Ceuta	Difficulty with using it	58,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Ceuta	Technical issues when using the website	81,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Ceuta	Problems when using electronic signatures	63
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Ceuta	Problems of access with smartphone or tablet	38,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Ceuta	Other problems	39,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Melilla	Total	36.843
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Melilla	They have had some problem in using the services of the public administration in the last 12 months	100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Melilla	Difficulty with using it	55,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Melilla	Technical issues when using the website	56,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Melilla	Problems when using electronic signatures	39,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Melilla	Problems of access with smartphone or tablet	29,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months	Melilla	Other problems	50