Main variables Total E.1.A % of enterprises that use enterprise resource planning (ERP) software (1) 13.30 E.1.B % of enterprises that use customer relationship management (CRM) software (1) 7.65 E.1.C % of enterprises that use business intelligence (BI) software (1) 2.43 E.2 % of enterprises that share data electronically with suppliers or customers within the supply chain (1) 15.06 E.3 % of enterprises that carry out data analysis by their own employees (1) 7.24 E.4.A % of enterprises whose own employees perform analysis of transaction records data (2) 67.75 E.4.B % of enterprises whose own employees perform analysis of customer data (2) 58.92 E.4.C % of enterprises whose own employees perform analysis of social media data (2) 33.74 E.4.D % of enterprises whose own employees perform analysis of website data (2) 25.39 E.4.E % of enterprises that perform analytics on location data from the use of hand-held devices or vehicles (2) 20.32 E.4.F % of enterprises that perform analysis of data from smart devices or sensors (2) 8.38 E.4.G % of enterprises that perform analysis of open data from government authorities (2) 20.41 E.4.H % of enterprises that perform analysis of satellite data (2) 13.52 E.4 % of enterprises for which a third party performs data analytics (1) 5.73 E.6 % of enterprises that sell or give access to their own data to third parties (1) 2.58 E.7 % of enterprises that purchase or access third-party data (1) 2.34