Question Total .J.1.7 % of enterprises that have made sales via EDI messages 0.32 D.8.B % of enterprises that take orders or bookings online on their website 0.45 D.13.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Xing, Viadeo, Yammer, ...) (2) 0.66 E.1.A % of enterprises that use enterprise resource planning (ERP) software 0.65 E.1.B % of enterprises that use customer relationship management (CRM) software 0.59 H.1.A % of enterprises that send electronic invoices allowing automatic computer processing 0.66