Reference population	Autonomous City and Community	Reasons stated	Total
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	National Total	Total	1.554.062
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	National Total	Due to lack of skills or knowledge	33,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	National Total	Because they are concerned about the protection and security of personal data	25,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	National Total	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	National Total	Other reasons	44,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Andalucía	Total	291.865
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Andalucía	Due to lack of skills or knowledge	28,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Andalucía	Because they are concerned about the protection and security of personal data	24,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Andalucía	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Andalucía	Other reasons	46,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Aragón	Total	32.373
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Aragón	Due to lack of skills or knowledge	22,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Aragón	Because they are concerned about the protection and security of personal data	42,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Aragón	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	51
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Aragón	Other reasons	19,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Asturias, Principado de	Total	45.648
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Asturias, Principado de	Due to lack of skills or knowledge	37,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Asturias, Principado de	Because they are concerned about the protection and security of personal data	36,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Asturias, Principado de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	45,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Asturias, Principado de	Other reasons	58,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Balears, Illes	Total	50.977
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Balears, Illes	Due to lack of skills or knowledge	33,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Balears, Illes	Because they are concerned about the protection and security of personal data	30,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Balears, Illes	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	78,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Balears, Illes	Other reasons	50,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Canarias	Total	60.537
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Canarias	Due to lack of skills or knowledge	51,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Canarias	Because they are concerned about the protection and security of personal data	23,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Canarias	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	49,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Canarias	Other reasons	45,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cantabria	Total	13.485
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cantabria	Due to lack of skills or knowledge	25,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cantabria	Because they are concerned about the protection and security of personal data	20,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cantabria	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cantabria	Other reasons	29,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla y León	Total	115.554
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla y León	Due to lack of skills or knowledge	32
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla y León	Because they are concerned about the protection and security of personal data	26,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla y León	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	50,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla y León	Other reasons	39,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla-La Mancha	Total	70.487
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla-La Mancha	Due to lack of skills or knowledge	39
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla-La Mancha	Because they are concerned about the protection and security of personal data	18,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla-La Mancha	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	69,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Castilla-La Mancha	Other reasons	26,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cataluña	Total	257.127
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cataluña	Due to lack of skills or knowledge	25,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cataluña	Because they are concerned about the protection and security of personal data	25,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cataluña	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	60,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Cataluña	Other reasons	52,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Comunitat Valenciana	Total	96.493
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Comunitat Valenciana	Due to lack of skills or knowledge	37,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Comunitat Valenciana	Because they are concerned about the protection and security of personal data	24,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Comunitat Valenciana	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Comunitat Valenciana	Other reasons	41,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Extremadura	Total	30.916
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Extremadura	Due to lack of skills or knowledge	55,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Extremadura	Because they are concerned about the protection and security of personal data	24,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Extremadura	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Extremadura	Other reasons	45
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Galicia	Total	82.914
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Galicia	Due to lack of skills or knowledge	30,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Galicia	Because they are concerned about the protection and security of personal data	31,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Galicia	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Galicia	Other reasons	42,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Madrid, Comunidad de	Total	224.054
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Madrid, Comunidad de	Due to lack of skills or knowledge	36,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Madrid, Comunidad de	Because they are concerned about the protection and security of personal data	23,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Madrid, Comunidad de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	49,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Madrid, Comunidad de	Other reasons	36,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Murcia, Región de	Total	55.882
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Murcia, Región de	Due to lack of skills or knowledge	44,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Murcia, Región de	Because they are concerned about the protection and security of personal data	37,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Murcia, Región de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	72
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Murcia, Región de	Other reasons	56,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Navarra, Comunidad Foral de	Total	27.897
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Navarra, Comunidad Foral de	Due to lack of skills or knowledge	32,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Navarra, Comunidad Foral de	Because they are concerned about the protection and security of personal data	11,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Navarra, Comunidad Foral de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	52,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Navarra, Comunidad Foral de	Other reasons	40,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	País Vasco	Total	73.071
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	País Vasco	Due to lack of skills or knowledge	36,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	País Vasco	Because they are concerned about the protection and security of personal data	25,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	País Vasco	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	País Vasco	Other reasons	46,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Rioja, La	Total	11.117
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Rioja, La	Due to lack of skills or knowledge	43
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Rioja, La	Because they are concerned about the protection and security of personal data	44,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Rioja, La	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	37,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Rioja, La	Other reasons	44,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Ceuta	Total	11.070
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Ceuta	Due to lack of skills or knowledge	..
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Ceuta	Because they are concerned about the protection and security of personal data	..
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Ceuta	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Ceuta	Other reasons	74,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Melilla	Total	2.596
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Melilla	Due to lack of skills or knowledge	..
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Melilla	Because they are concerned about the protection and security of personal data	13,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Melilla	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	13,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so	Melilla	Other reasons	86,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	National Total	Total	1.549.779
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	National Total	Due to lack of skills or knowledge	33,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	National Total	Because they are concerned about the protection and security of personal data	25,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	National Total	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	National Total	Other reasons	44,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Andalucía	Total	290.304
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Andalucía	Due to lack of skills or knowledge	28,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Andalucía	Because they are concerned about the protection and security of personal data	24,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Andalucía	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Andalucía	Other reasons	46,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Aragón	Total	32.373
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Aragón	Due to lack of skills or knowledge	22,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Aragón	Because they are concerned about the protection and security of personal data	42,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Aragón	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	51
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Aragón	Other reasons	19,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Asturias, Principado de	Total	45.648
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Asturias, Principado de	Due to lack of skills or knowledge	37,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Asturias, Principado de	Because they are concerned about the protection and security of personal data	36,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Asturias, Principado de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	45,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Asturias, Principado de	Other reasons	58,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Balears, Illes	Total	50.977
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Balears, Illes	Due to lack of skills or knowledge	33,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Balears, Illes	Because they are concerned about the protection and security of personal data	30,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Balears, Illes	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	78,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Balears, Illes	Other reasons	50,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Canarias	Total	58.707
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Canarias	Due to lack of skills or knowledge	49,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Canarias	Because they are concerned about the protection and security of personal data	24,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Canarias	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	48,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Canarias	Other reasons	47,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cantabria	Total	13.485
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cantabria	Due to lack of skills or knowledge	25,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cantabria	Because they are concerned about the protection and security of personal data	20,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cantabria	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cantabria	Other reasons	29,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla y León	Total	115.554
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla y León	Due to lack of skills or knowledge	32
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla y León	Because they are concerned about the protection and security of personal data	26,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla y León	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	50,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla y León	Other reasons	39,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla-La Mancha	Total	70.487
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla-La Mancha	Due to lack of skills or knowledge	39
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla-La Mancha	Because they are concerned about the protection and security of personal data	18,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla-La Mancha	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	69,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Castilla-La Mancha	Other reasons	26,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cataluña	Total	257.127
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cataluña	Due to lack of skills or knowledge	25,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cataluña	Because they are concerned about the protection and security of personal data	25,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cataluña	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	60,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Cataluña	Other reasons	52,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Comunitat Valenciana	Total	96.493
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Comunitat Valenciana	Due to lack of skills or knowledge	37,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Comunitat Valenciana	Because they are concerned about the protection and security of personal data	24,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Comunitat Valenciana	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Comunitat Valenciana	Other reasons	41,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Extremadura	Total	30.916
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Extremadura	Due to lack of skills or knowledge	55,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Extremadura	Because they are concerned about the protection and security of personal data	24,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Extremadura	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Extremadura	Other reasons	45
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Galicia	Total	82.914
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Galicia	Due to lack of skills or knowledge	30,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Galicia	Because they are concerned about the protection and security of personal data	31,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Galicia	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Galicia	Other reasons	42,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Madrid, Comunidad de	Total	224.054
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Madrid, Comunidad de	Due to lack of skills or knowledge	36,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Madrid, Comunidad de	Because they are concerned about the protection and security of personal data	23,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Madrid, Comunidad de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	49,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Madrid, Comunidad de	Other reasons	36,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Murcia, Región de	Total	55.260
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Murcia, Región de	Due to lack of skills or knowledge	45
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Murcia, Región de	Because they are concerned about the protection and security of personal data	37,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Murcia, Región de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	71,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Murcia, Región de	Other reasons	55,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Navarra, Comunidad Foral de	Total	27.897
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Navarra, Comunidad Foral de	Due to lack of skills or knowledge	32,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Navarra, Comunidad Foral de	Because they are concerned about the protection and security of personal data	11,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Navarra, Comunidad Foral de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	52,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Navarra, Comunidad Foral de	Other reasons	40,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	País Vasco	Total	73.071
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	País Vasco	Due to lack of skills or knowledge	36,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	País Vasco	Because they are concerned about the protection and security of personal data	25,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	País Vasco	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	País Vasco	Other reasons	46,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Rioja, La	Total	10.846
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Rioja, La	Due to lack of skills or knowledge	41,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Rioja, La	Because they are concerned about the protection and security of personal data	45,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Rioja, La	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	38,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Rioja, La	Other reasons	45,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Ceuta	Total	11.070
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Ceuta	Due to lack of skills or knowledge	..
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Ceuta	Because they are concerned about the protection and security of personal data	..
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Ceuta	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Ceuta	Other reasons	74,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Melilla	Total	2.596
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Melilla	Due to lack of skills or knowledge	..
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Melilla	Because they are concerned about the protection and security of personal data	13,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Melilla	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	13,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so	Melilla	Other reasons	86,7