Reference population Autonomous City and Community Reasons stated Total Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total Total 14.931.265 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total I was not aware of the existence of electronic identification 17,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total Does not have any type of electronic identification 33,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total You have an electronic ID but you have not needed to access any service that requires it 29,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total You have an electronic ID but you do not feel safe using it 11,8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total You have an electronic ID but you have not used it for other reasons 10 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Andalucía Total 2.624.431 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Andalucía I was not aware of the existence of electronic identification 22,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Andalucía Does not have any type of electronic identification 32,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Andalucía You have an electronic ID but you have not needed to access any service that requires it 25,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Andalucía You have an electronic ID but you do not feel safe using it 11,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Andalucía You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Andalucía You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 5,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Andalucía You have an electronic ID but you have not used it for other reasons 11 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Aragón Total 478.759 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Aragón I was not aware of the existence of electronic identification 17,1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Aragón Does not have any type of electronic identification 36,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Aragón You have an electronic ID but you have not needed to access any service that requires it 28,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Aragón You have an electronic ID but you do not feel safe using it 9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Aragón You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Aragón You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Aragón You have an electronic ID but you have not used it for other reasons 9,8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Asturias, Principado de Total 373.108 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Asturias, Principado de I was not aware of the existence of electronic identification 14,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Asturias, Principado de Does not have any type of electronic identification 40 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Asturias, Principado de You have an electronic ID but you have not needed to access any service that requires it 26,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Asturias, Principado de You have an electronic ID but you do not feel safe using it 8,9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Asturias, Principado de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Asturias, Principado de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Asturias, Principado de You have an electronic ID but you have not used it for other reasons 9,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Balears, Illes Total 419.116 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Balears, Illes I was not aware of the existence of electronic identification 13,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Balears, Illes Does not have any type of electronic identification 40,8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Balears, Illes You have an electronic ID but you have not needed to access any service that requires it 23,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Balears, Illes You have an electronic ID but you do not feel safe using it 5,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Balears, Illes You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Balears, Illes You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Balears, Illes You have an electronic ID but you have not used it for other reasons 12,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Canarias Total 684.770 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Canarias I was not aware of the existence of electronic identification 14,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Canarias Does not have any type of electronic identification 31,9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Canarias You have an electronic ID but you have not needed to access any service that requires it 31,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Canarias You have an electronic ID but you do not feel safe using it 15 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Canarias You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 15,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Canarias You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8,8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Canarias You have an electronic ID but you have not used it for other reasons 11,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cantabria Total 223.365 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cantabria I was not aware of the existence of electronic identification 17,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cantabria Does not have any type of electronic identification 40,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cantabria You have an electronic ID but you have not needed to access any service that requires it 25,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cantabria You have an electronic ID but you do not feel safe using it 13,9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cantabria You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cantabria You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cantabria You have an electronic ID but you have not used it for other reasons 7,8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla y León Total 840.088 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla y León I was not aware of the existence of electronic identification 16,9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla y León Does not have any type of electronic identification 35,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla y León You have an electronic ID but you have not needed to access any service that requires it 31 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla y León You have an electronic ID but you do not feel safe using it 15,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla y León You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla y León You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla y León You have an electronic ID but you have not used it for other reasons 8,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla-La Mancha Total 747.765 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla-La Mancha I was not aware of the existence of electronic identification 20,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla-La Mancha Does not have any type of electronic identification 32,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla-La Mancha You have an electronic ID but you have not needed to access any service that requires it 29,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla-La Mancha You have an electronic ID but you do not feel safe using it 12,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla-La Mancha You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla-La Mancha You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Castilla-La Mancha You have an electronic ID but you have not used it for other reasons 8,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cataluña Total 2.321.131 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cataluña I was not aware of the existence of electronic identification 15,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cataluña Does not have any type of electronic identification 36,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cataluña You have an electronic ID but you have not needed to access any service that requires it 33,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cataluña You have an electronic ID but you do not feel safe using it 10,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cataluña You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cataluña You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Cataluña You have an electronic ID but you have not used it for other reasons 6,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Comunitat Valenciana Total 1.564.638 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Comunitat Valenciana I was not aware of the existence of electronic identification 17,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Comunitat Valenciana Does not have any type of electronic identification 30,1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Comunitat Valenciana You have an electronic ID but you have not needed to access any service that requires it 29,8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Comunitat Valenciana You have an electronic ID but you do not feel safe using it 9,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Comunitat Valenciana You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 14,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Comunitat Valenciana You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6,8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Comunitat Valenciana You have an electronic ID but you have not used it for other reasons 13,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Extremadura Total 289.487 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Extremadura I was not aware of the existence of electronic identification 23 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Extremadura Does not have any type of electronic identification 28,8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Extremadura You have an electronic ID but you have not needed to access any service that requires it 27,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Extremadura You have an electronic ID but you do not feel safe using it 14,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Extremadura You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Extremadura You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8,1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Extremadura You have an electronic ID but you have not used it for other reasons 11,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Galicia Total 816.651 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Galicia I was not aware of the existence of electronic identification 18,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Galicia Does not have any type of electronic identification 31,8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Galicia You have an electronic ID but you have not needed to access any service that requires it 31,1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Galicia You have an electronic ID but you do not feel safe using it 12,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Galicia You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Galicia You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6,8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Galicia You have an electronic ID but you have not used it for other reasons 9,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Madrid, Comunidad de Total 1.949.345 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Madrid, Comunidad de I was not aware of the existence of electronic identification 15,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Madrid, Comunidad de Does not have any type of electronic identification 34,1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Madrid, Comunidad de You have an electronic ID but you have not needed to access any service that requires it 33,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Madrid, Comunidad de You have an electronic ID but you do not feel safe using it 12,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Madrid, Comunidad de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Madrid, Comunidad de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 9,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Madrid, Comunidad de You have an electronic ID but you have not used it for other reasons 8,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Murcia, Región de Total 553.456 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Murcia, Región de I was not aware of the existence of electronic identification 17,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Murcia, Región de Does not have any type of electronic identification 35,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Murcia, Región de You have an electronic ID but you have not needed to access any service that requires it 23,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Murcia, Región de You have an electronic ID but you do not feel safe using it 14,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Murcia, Región de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 14,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Murcia, Región de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 9,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Murcia, Región de You have an electronic ID but you have not used it for other reasons 12,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Navarra, Comunidad Foral de Total 199.353 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Navarra, Comunidad Foral de I was not aware of the existence of electronic identification 14,1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Navarra, Comunidad Foral de Does not have any type of electronic identification 30 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Navarra, Comunidad Foral de You have an electronic ID but you have not needed to access any service that requires it 25,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Navarra, Comunidad Foral de You have an electronic ID but you do not feel safe using it 10,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Navarra, Comunidad Foral de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11,9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Navarra, Comunidad Foral de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 9,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Navarra, Comunidad Foral de You have an electronic ID but you have not used it for other reasons 15,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months País Vasco Total 712.190 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months País Vasco I was not aware of the existence of electronic identification 16,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months País Vasco Does not have any type of electronic identification 28,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months País Vasco You have an electronic ID but you have not needed to access any service that requires it 29,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months País Vasco You have an electronic ID but you do not feel safe using it 14,5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months País Vasco You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 19,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months País Vasco You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months País Vasco You have an electronic ID but you have not used it for other reasons 11,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Rioja, La Total 99.606 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Rioja, La I was not aware of the existence of electronic identification 16,1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Rioja, La Does not have any type of electronic identification 43,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Rioja, La You have an electronic ID but you have not needed to access any service that requires it 25,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Rioja, La You have an electronic ID but you do not feel safe using it 8,1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Rioja, La You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Rioja, La You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Rioja, La You have an electronic ID but you have not used it for other reasons 7,6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Ceuta Total 21.446 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Ceuta I was not aware of the existence of electronic identification 23,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Ceuta Does not have any type of electronic identification 42,8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Ceuta You have an electronic ID but you have not needed to access any service that requires it 14,9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Ceuta You have an electronic ID but you do not feel safe using it 7,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Ceuta You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 6,4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Ceuta You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 5,9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Ceuta You have an electronic ID but you have not used it for other reasons 10,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Melilla Total 12.561 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Melilla I was not aware of the existence of electronic identification 15,2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Melilla Does not have any type of electronic identification 30,7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Melilla You have an electronic ID but you have not needed to access any service that requires it 28,8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Melilla You have an electronic ID but you do not feel safe using it 15,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Melilla You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 7,3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Melilla You have an electronic ID but you have not been able to use it to access the service via mobile or tablet .. Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months Melilla You have an electronic ID but you have not used it for other reasons 17,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total Total 14.767.624 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total I was not aware of the existence of electronic identification 17,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total Does not have any type of electronic identification 33,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total You have an electronic ID but you have not needed to access any service that requires it 29,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total You have an electronic ID but you do not feel safe using it 11,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total You have an electronic ID but you have not used it for other reasons 9,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Andalucía Total 2.588.634 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Andalucía I was not aware of the existence of electronic identification 22,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Andalucía Does not have any type of electronic identification 32,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Andalucía You have an electronic ID but you have not needed to access any service that requires it 25,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Andalucía You have an electronic ID but you do not feel safe using it 11,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Andalucía You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Andalucía You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 5,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Andalucía You have an electronic ID but you have not used it for other reasons 10,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Aragón Total 476.611 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Aragón I was not aware of the existence of electronic identification 17,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Aragón Does not have any type of electronic identification 36,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Aragón You have an electronic ID but you have not needed to access any service that requires it 28,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Aragón You have an electronic ID but you do not feel safe using it 9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Aragón You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Aragón You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Aragón You have an electronic ID but you have not used it for other reasons 9,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Asturias, Principado de Total 372.275 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Asturias, Principado de I was not aware of the existence of electronic identification 14,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Asturias, Principado de Does not have any type of electronic identification 39,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Asturias, Principado de You have an electronic ID but you have not needed to access any service that requires it 26,4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Asturias, Principado de You have an electronic ID but you do not feel safe using it 8,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Asturias, Principado de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Asturias, Principado de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Asturias, Principado de You have an electronic ID but you have not used it for other reasons 9,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Balears, Illes Total 415.389 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Balears, Illes I was not aware of the existence of electronic identification 13,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Balears, Illes Does not have any type of electronic identification 40,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Balears, Illes You have an electronic ID but you have not needed to access any service that requires it 23,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Balears, Illes You have an electronic ID but you do not feel safe using it 5,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Balears, Illes You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Balears, Illes You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Balears, Illes You have an electronic ID but you have not used it for other reasons 12,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Canarias Total 679.830 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Canarias I was not aware of the existence of electronic identification 14,4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Canarias Does not have any type of electronic identification 31,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Canarias You have an electronic ID but you have not needed to access any service that requires it 31,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Canarias You have an electronic ID but you do not feel safe using it 15,1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Canarias You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 15,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Canarias You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Canarias You have an electronic ID but you have not used it for other reasons 11 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cantabria Total 221.812 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cantabria I was not aware of the existence of electronic identification 17,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cantabria Does not have any type of electronic identification 40,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cantabria You have an electronic ID but you have not needed to access any service that requires it 25,4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cantabria You have an electronic ID but you do not feel safe using it 14 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cantabria You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cantabria You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cantabria You have an electronic ID but you have not used it for other reasons 7,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla y León Total 836.343 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla y León I was not aware of the existence of electronic identification 16,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla y León Does not have any type of electronic identification 35,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla y León You have an electronic ID but you have not needed to access any service that requires it 31,1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla y León You have an electronic ID but you do not feel safe using it 15,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla y León You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla y León You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla y León You have an electronic ID but you have not used it for other reasons 8,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla-La Mancha Total 741.532 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla-La Mancha I was not aware of the existence of electronic identification 20,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla-La Mancha Does not have any type of electronic identification 31,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla-La Mancha You have an electronic ID but you have not needed to access any service that requires it 29,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla-La Mancha You have an electronic ID but you do not feel safe using it 12,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla-La Mancha You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla-La Mancha You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Castilla-La Mancha You have an electronic ID but you have not used it for other reasons 8,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cataluña Total 2.290.054 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cataluña I was not aware of the existence of electronic identification 15,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cataluña Does not have any type of electronic identification 36,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cataluña You have an electronic ID but you have not needed to access any service that requires it 33,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cataluña You have an electronic ID but you do not feel safe using it 10,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cataluña You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cataluña You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Cataluña You have an electronic ID but you have not used it for other reasons 6,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Comunitat Valenciana Total 1.543.863 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Comunitat Valenciana I was not aware of the existence of electronic identification 17,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Comunitat Valenciana Does not have any type of electronic identification 30,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Comunitat Valenciana You have an electronic ID but you have not needed to access any service that requires it 29,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Comunitat Valenciana You have an electronic ID but you do not feel safe using it 9,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Comunitat Valenciana You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 14,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Comunitat Valenciana You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Comunitat Valenciana You have an electronic ID but you have not used it for other reasons 13,1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Extremadura Total 281.620 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Extremadura I was not aware of the existence of electronic identification 22,1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Extremadura Does not have any type of electronic identification 29,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Extremadura You have an electronic ID but you have not needed to access any service that requires it 27,4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Extremadura You have an electronic ID but you do not feel safe using it 14,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Extremadura You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Extremadura You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Extremadura You have an electronic ID but you have not used it for other reasons 11,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Galicia Total 806.179 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Galicia I was not aware of the existence of electronic identification 18 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Galicia Does not have any type of electronic identification 32,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Galicia You have an electronic ID but you have not needed to access any service that requires it 31,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Galicia You have an electronic ID but you do not feel safe using it 12,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Galicia You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Galicia You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Galicia You have an electronic ID but you have not used it for other reasons 8,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Madrid, Comunidad de Total 1.932.710 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Madrid, Comunidad de I was not aware of the existence of electronic identification 15,4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Madrid, Comunidad de Does not have any type of electronic identification 33,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Madrid, Comunidad de You have an electronic ID but you have not needed to access any service that requires it 33,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Madrid, Comunidad de You have an electronic ID but you do not feel safe using it 12,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Madrid, Comunidad de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Madrid, Comunidad de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 9,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Madrid, Comunidad de You have an electronic ID but you have not used it for other reasons 8,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Murcia, Región de Total 550.618 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Murcia, Región de I was not aware of the existence of electronic identification 17,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Murcia, Región de Does not have any type of electronic identification 35,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Murcia, Región de You have an electronic ID but you have not needed to access any service that requires it 23,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Murcia, Región de You have an electronic ID but you do not feel safe using it 14,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Murcia, Región de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 14,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Murcia, Región de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 9,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Murcia, Región de You have an electronic ID but you have not used it for other reasons 12,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Navarra, Comunidad Foral de Total 195.553 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Navarra, Comunidad Foral de I was not aware of the existence of electronic identification 14,4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Navarra, Comunidad Foral de Does not have any type of electronic identification 29,6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Navarra, Comunidad Foral de You have an electronic ID but you have not needed to access any service that requires it 25,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Navarra, Comunidad Foral de You have an electronic ID but you do not feel safe using it 10,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Navarra, Comunidad Foral de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Navarra, Comunidad Foral de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 9,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Navarra, Comunidad Foral de You have an electronic ID but you have not used it for other reasons 15,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months País Vasco Total 702.614 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months País Vasco I was not aware of the existence of electronic identification 16,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months País Vasco Does not have any type of electronic identification 28,1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months País Vasco You have an electronic ID but you have not needed to access any service that requires it 29,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months País Vasco You have an electronic ID but you do not feel safe using it 14,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months País Vasco You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 19 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months País Vasco You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months País Vasco You have an electronic ID but you have not used it for other reasons 11,5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Rioja, La Total 97.982 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Rioja, La I was not aware of the existence of electronic identification 15,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Rioja, La Does not have any type of electronic identification 43,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Rioja, La You have an electronic ID but you have not needed to access any service that requires it 25,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Rioja, La You have an electronic ID but you do not feel safe using it 7,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Rioja, La You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Rioja, La You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Rioja, La You have an electronic ID but you have not used it for other reasons 7,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Ceuta Total 21.446 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Ceuta I was not aware of the existence of electronic identification 23,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Ceuta Does not have any type of electronic identification 42,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Ceuta You have an electronic ID but you have not needed to access any service that requires it 14,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Ceuta You have an electronic ID but you do not feel safe using it 7,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Ceuta You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 6,4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Ceuta You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 5,9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Ceuta You have an electronic ID but you have not used it for other reasons 10,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Melilla Total 12.561 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Melilla I was not aware of the existence of electronic identification 15,2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Melilla Does not have any type of electronic identification 30,7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Melilla You have an electronic ID but you have not needed to access any service that requires it 28,8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Melilla You have an electronic ID but you do not feel safe using it 15,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Melilla You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 7,3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Melilla You have an electronic ID but you have not been able to use it to access the service via mobile or tablet .. Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months Melilla You have an electronic ID but you have not used it for other reasons 17,9