Reference population Características socioeconómicas Reported problems Total Internet users in the last 3 months that have used one or more of the devices studied Total Persons Total 30.986.933 Internet users in the last 3 months that have used one or more of the devices studied Total Persons Some issue with connected devices 25,6 Internet users in the last 3 months that have used one or more of the devices studied Total Persons Issues with connected devices: security or privacy (personal data, family data, etc.) 6,6 Internet users in the last 3 months that have used one or more of the devices studied Total Persons Issues with connected devices: health or safety (accident or repercussions on health) 1,7 Internet users in the last 3 months that have used one or more of the devices studied Total Persons Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 14,7 Internet users in the last 3 months that have used one or more of the devices studied Total Persons Issues with connected devices: Other issues (connection, support, etc.) 16,2 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Less than primary Total 259.172 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Less than primary Some issue with connected devices 64,1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Less than primary Issues with connected devices: security or privacy (personal data, family data, etc.) 3,5 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Less than primary Issues with connected devices: health or safety (accident or repercussions on health) 0,3 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Less than primary Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 61,3 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Less than primary Issues with connected devices: Other issues (connection, support, etc.) 20,6 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Primary Education Total 1.258.760 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Primary Education Some issue with connected devices 29,1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Primary Education Issues with connected devices: security or privacy (personal data, family data, etc.) 3 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Primary Education Issues with connected devices: health or safety (accident or repercussions on health) 0,6 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Primary Education Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 24,1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Primary Education Issues with connected devices: Other issues (connection, support, etc.) 15,5 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: First stage Secondary Education Total 7.212.375 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: First stage Secondary Education Some issue with connected devices 25,9 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: First stage Secondary Education Issues with connected devices: security or privacy (personal data, family data, etc.) 6,1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: First stage Secondary Education Issues with connected devices: health or safety (accident or repercussions on health) 2 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: First stage Secondary Education Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 15,6 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: First stage Secondary Education Issues with connected devices: Other issues (connection, support, etc.) 16,1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Second stage Secondary Education Total 8.143.969 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Second stage Secondary Education Some issue with connected devices 23,7 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Second stage Secondary Education Issues with connected devices: security or privacy (personal data, family data, etc.) 6,3 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Second stage Secondary Education Issues with connected devices: health or safety (accident or repercussions on health) 1,5 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Second stage Secondary Education Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 14,4 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Second stage Secondary Education Issues with connected devices: Other issues (connection, support, etc.) 15,3 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Advanced Vocational Education Total 4.401.096 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Advanced Vocational Education Some issue with connected devices 23,8 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Advanced Vocational Education Issues with connected devices: security or privacy (personal data, family data, etc.) 5,4 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Advanced Vocational Education Issues with connected devices: health or safety (accident or repercussions on health) 1,3 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Advanced Vocational Education Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 12 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Advanced Vocational Education Issues with connected devices: Other issues (connection, support, etc.) 16,6 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies and similar Total 3.818.471 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies and similar Some issue with connected devices 27,4 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies and similar Issues with connected devices: security or privacy (personal data, family data, etc.) 9,1 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies and similar Issues with connected devices: health or safety (accident or repercussions on health) 2,6 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies and similar Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 16,8 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies and similar Issues with connected devices: Other issues (connection, support, etc.) 16,6 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies, Master's and similar Total 5.523.382 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies, Master's and similar Some issue with connected devices 25,7 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies, Master's and similar Issues with connected devices: security or privacy (personal data, family data, etc.) 7,9 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies, Master's and similar Issues with connected devices: health or safety (accident or repercussions on health) 2 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies, Master's and similar Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 10,6 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University studies, Master's and similar Issues with connected devices: Other issues (connection, support, etc.) 17,2 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University doctorate Total 369.706 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University doctorate Some issue with connected devices 24,6 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University doctorate Issues with connected devices: security or privacy (personal data, family data, etc.) 7,5 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University doctorate Issues with connected devices: health or safety (accident or repercussions on health) .. Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University doctorate Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 7,9 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: University doctorate Issues with connected devices: Other issues (connection, support, etc.) 13,5 Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Others Total .. Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Others Some issue with connected devices .. Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Others Issues with connected devices: security or privacy (personal data, family data, etc.) .. Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Others Issues with connected devices: health or safety (accident or repercussions on health) .. Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Others Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) .. Internet users in the last 3 months that have used one or more of the devices studied Studies completed: Others Issues with connected devices: Other issues (connection, support, etc.) .. Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Employed economically active persons Total 19.089.882 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Employed economically active persons Some issue with connected devices 24,6 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Employed economically active persons Issues with connected devices: security or privacy (personal data, family data, etc.) 7,3 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Employed economically active persons Issues with connected devices: health or safety (accident or repercussions on health) 1,7 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Employed economically active persons Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 13,2 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Employed economically active persons Issues with connected devices: Other issues (connection, support, etc.) 16 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Unemployed economically active persons Total 2.886.590 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Unemployed economically active persons Some issue with connected devices 24,6 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Unemployed economically active persons Issues with connected devices: security or privacy (personal data, family data, etc.) 5,5 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Unemployed economically active persons Issues with connected devices: health or safety (accident or repercussions on health) 1 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Unemployed economically active persons Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 12,4 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Unemployed economically active persons Issues with connected devices: Other issues (connection, support, etc.) 16,5 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Students Total 3.429.995 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Students Some issue with connected devices 23,9 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Students Issues with connected devices: security or privacy (personal data, family data, etc.) 5,5 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Students Issues with connected devices: health or safety (accident or repercussions on health) 3,4 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Students Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 12,5 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Students Issues with connected devices: Other issues (connection, support, etc.) 16,4 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Household chores Total 1.291.772 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Household chores Some issue with connected devices 27,7 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Household chores Issues with connected devices: security or privacy (personal data, family data, etc.) 3,2 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Household chores Issues with connected devices: health or safety (accident or repercussions on health) 0,1 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Household chores Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 21,5 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Household chores Issues with connected devices: Other issues (connection, support, etc.) 16,9 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Pensioners Total 3.466.473 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Pensioners Some issue with connected devices 32,9 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Pensioners Issues with connected devices: security or privacy (personal data, family data, etc.) 6,3 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Pensioners Issues with connected devices: health or safety (accident or repercussions on health) 1 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Pensioners Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 24,4 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Inactive population: Pensioners Issues with connected devices: Other issues (connection, support, etc.) 16,2 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Other employment situation Total 822.220 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Other employment situation Some issue with connected devices 25,8 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Other employment situation Issues with connected devices: security or privacy (personal data, family data, etc.) 6,2 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Other employment situation Issues with connected devices: health or safety (accident or repercussions on health) 3,4 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Other employment situation Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 15,7 Internet users in the last 3 months that have used one or more of the devices studied Employment situation: Other employment situation Issues with connected devices: Other issues (connection, support, etc.) 18,6 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Total 13.886.010 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Some issue with connected devices 23,4 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Issues with connected devices: security or privacy (personal data, family data, etc.) 6,6 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Issues with connected devices: health or safety (accident or repercussions on health) 1,5 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 12,6 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Issues with connected devices: Other issues (connection, support, etc.) 15 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Temporary workers employed by someone else Total 2.162.479 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Temporary workers employed by someone else Some issue with connected devices 29 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Temporary workers employed by someone else Issues with connected devices: security or privacy (personal data, family data, etc.) 10,2 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Temporary workers employed by someone else Issues with connected devices: health or safety (accident or repercussions on health) 1,9 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Temporary workers employed by someone else Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 13,4 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Temporary workers employed by someone else Issues with connected devices: Other issues (connection, support, etc.) 19,9 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed with employees Total 1.202.100 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed with employees Some issue with connected devices 27,8 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed with employees Issues with connected devices: security or privacy (personal data, family data, etc.) 8,2 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed with employees Issues with connected devices: health or safety (accident or repercussions on health) 3,1 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed with employees Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 19,1 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed with employees Issues with connected devices: Other issues (connection, support, etc.) 17,6 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed without employees Total 1.637.806 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed without employees Some issue with connected devices 25,4 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed without employees Issues with connected devices: security or privacy (personal data, family data, etc.) 7,8 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed without employees Issues with connected devices: health or safety (accident or repercussions on health) 2 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed without employees Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 12,1 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Self-employed without employees Issues with connected devices: Other issues (connection, support, etc.) 17,3 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Family help (without stipulated salary) Total 201.487 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Family help (without stipulated salary) Some issue with connected devices 36,7 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Family help (without stipulated salary) Issues with connected devices: security or privacy (personal data, family data, etc.) 11,1 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Family help (without stipulated salary) Issues with connected devices: health or safety (accident or repercussions on health) 6,3 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Family help (without stipulated salary) Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 22,1 Internet users in the last 3 months that have used one or more of the devices studied Professional Situation (in main job): Family help (without stipulated salary) Issues with connected devices: Other issues (connection, support, etc.) 23,6 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Full-time Total 15.922.670 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Full-time Some issue with connected devices 24,6 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Full-time Issues with connected devices: security or privacy (personal data, family data, etc.) 7,2 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Full-time Issues with connected devices: health or safety (accident or repercussions on health) 1,5 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Full-time Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 13 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Full-time Issues with connected devices: Other issues (connection, support, etc.) 15,9 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Part-time Total 3.167.212 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Part-time Some issue with connected devices 24,7 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Part-time Issues with connected devices: security or privacy (personal data, family data, etc.) 7,9 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Part-time Issues with connected devices: health or safety (accident or repercussions on health) 2,9 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Part-time Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 13,8 Internet users in the last 3 months that have used one or more of the devices studied Professional working pattern (in main job): Part-time Issues with connected devices: Other issues (connection, support, etc.) 16,7 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Manual Total 4.812.550 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Manual Some issue with connected devices 25,5 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Manual Issues with connected devices: security or privacy (personal data, family data, etc.) 7,2 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Manual Issues with connected devices: health or safety (accident or repercussions on health) 2 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Manual Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 15 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Manual Issues with connected devices: Other issues (connection, support, etc.) 15,2 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Non-manual Total 14.277.332 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Non-manual Some issue with connected devices 24,3 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Non-manual Issues with connected devices: security or privacy (personal data, family data, etc.) 7,3 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Non-manual Issues with connected devices: health or safety (accident or repercussions on health) 1,6 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Non-manual Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 12,5 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Non-manual Issues with connected devices: Other issues (connection, support, etc.) 16,2 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: ICT workers Total 1.086.027 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: ICT workers Some issue with connected devices 9,5 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: ICT workers Issues with connected devices: security or privacy (personal data, family data, etc.) 6,2 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: ICT workers Issues with connected devices: health or safety (accident or repercussions on health) 1,2 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: ICT workers Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 2,3 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: ICT workers Issues with connected devices: Other issues (connection, support, etc.) 3,8 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Other workers Total 18.003.856 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Other workers Some issue with connected devices 25,5 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Other workers Issues with connected devices: security or privacy (personal data, family data, etc.) 7,3 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Other workers Issues with connected devices: health or safety (accident or repercussions on health) 1,8 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Other workers Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 13,8 Internet users in the last 3 months that have used one or more of the devices studied Main occupation: Other workers Issues with connected devices: Other issues (connection, support, etc.) 16,7 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income: Less than 1,200 Euros Total 2.973.758 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income: Less than 1,200 Euros Some issue with connected devices 24,4 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income: Less than 1,200 Euros Issues with connected devices: security or privacy (personal data, family data, etc.) 7 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income: Less than 1,200 Euros Issues with connected devices: health or safety (accident or repercussions on health) 2,2 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income: Less than 1,200 Euros Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 15,1 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income: Less than 1,200 Euros Issues with connected devices: Other issues (connection, support, etc.) 15,4 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,200 to less than 1,900 Total 3.670.482 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,200 to less than 1,900 Some issue with connected devices 24,3 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,200 to less than 1,900 Issues with connected devices: security or privacy (personal data, family data, etc.) 6,1 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,200 to less than 1,900 Issues with connected devices: health or safety (accident or repercussions on health) 1,8 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,200 to less than 1,900 Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 15,9 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,200 to less than 1,900 Issues with connected devices: Other issues (connection, support, etc.) 15,4 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,900 to less than 2,700 Total 5.039.945 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,900 to less than 2,700 Some issue with connected devices 23,6 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,900 to less than 2,700 Issues with connected devices: security or privacy (personal data, family data, etc.) 6,1 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,900 to less than 2,700 Issues with connected devices: health or safety (accident or repercussions on health) 1,2 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,900 to less than 2,700 Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 13,9 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 1,900 to less than 2,700 Issues with connected devices: Other issues (connection, support, etc.) 14,5 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 2,700 to less than 3,900 Total 7.545.031 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 2,700 to less than 3,900 Some issue with connected devices 25,8 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 2,700 to less than 3,900 Issues with connected devices: security or privacy (personal data, family data, etc.) 7 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 2,700 to less than 3,900 Issues with connected devices: health or safety (accident or repercussions on health) 1,8 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 2,700 to less than 3,900 Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 14,5 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income : From 2,700 to less than 3,900 Issues with connected devices: Other issues (connection, support, etc.) 16,2 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income 3,900 euros or more Total 11.648.445 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income 3,900 euros or more Some issue with connected devices 27 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income 3,900 euros or more Issues with connected devices: security or privacy (personal data, family data, etc.) 6,6 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income 3,900 euros or more Issues with connected devices: health or safety (accident or repercussions on health) 1,8 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income 3,900 euros or more Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 14,5 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income 3,900 euros or more Issues with connected devices: Other issues (connection, support, etc.) 17,3 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income DK/NA Total 109.271 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income DK/NA Some issue with connected devices 39,7 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income DK/NA Issues with connected devices: security or privacy (personal data, family data, etc.) 5 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income DK/NA Issues with connected devices: health or safety (accident or repercussions on health) 4,5 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income DK/NA Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 31,3 Internet users in the last 3 months that have used one or more of the devices studied Net household monthly income DK/NA Issues with connected devices: Other issues (connection, support, etc.) 26,6 Internet users in the last 3 months that have had some problem related to the devices studied Total Persons Total 7.939.674 Internet users in the last 3 months that have had some problem related to the devices studied Total Persons Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Total Persons Issues with connected devices: security or privacy (personal data, family data, etc.) 25,8 Internet users in the last 3 months that have had some problem related to the devices studied Total Persons Issues with connected devices: health or safety (accident or repercussions on health) 6,8 Internet users in the last 3 months that have had some problem related to the devices studied Total Persons Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 57,3 Internet users in the last 3 months that have had some problem related to the devices studied Total Persons Issues with connected devices: Other issues (connection, support, etc.) 63,3 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Less than primary Total 166.047 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Less than primary Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Less than primary Issues with connected devices: security or privacy (personal data, family data, etc.) 5,5 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Less than primary Issues with connected devices: health or safety (accident or repercussions on health) 0,5 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Less than primary Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 95,7 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Less than primary Issues with connected devices: Other issues (connection, support, etc.) 32,1 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Primary Education Total 365.937 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Primary Education Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Primary Education Issues with connected devices: security or privacy (personal data, family data, etc.) 10,2 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Primary Education Issues with connected devices: health or safety (accident or repercussions on health) 2 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Primary Education Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 82,7 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Primary Education Issues with connected devices: Other issues (connection, support, etc.) 53,2 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: First stage Secondary Education Total 1.866.839 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: First stage Secondary Education Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: First stage Secondary Education Issues with connected devices: security or privacy (personal data, family data, etc.) 23,7 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: First stage Secondary Education Issues with connected devices: health or safety (accident or repercussions on health) 7,7 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: First stage Secondary Education Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 60,4 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: First stage Secondary Education Issues with connected devices: Other issues (connection, support, etc.) 62,3 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Second stage Secondary Education Total 1.933.711 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Second stage Secondary Education Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Second stage Secondary Education Issues with connected devices: security or privacy (personal data, family data, etc.) 26,4 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Second stage Secondary Education Issues with connected devices: health or safety (accident or repercussions on health) 6,4 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Second stage Secondary Education Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 60,8 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Second stage Secondary Education Issues with connected devices: Other issues (connection, support, etc.) 64,5 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Advanced Vocational Education Total 1.048.318 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Advanced Vocational Education Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Advanced Vocational Education Issues with connected devices: security or privacy (personal data, family data, etc.) 22,5 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Advanced Vocational Education Issues with connected devices: health or safety (accident or repercussions on health) 5,5 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Advanced Vocational Education Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 50,2 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Advanced Vocational Education Issues with connected devices: Other issues (connection, support, etc.) 69,8 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies and similar Total 1.047.371 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies and similar Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies and similar Issues with connected devices: security or privacy (personal data, family data, etc.) 33,2 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies and similar Issues with connected devices: health or safety (accident or repercussions on health) 9,4 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies and similar Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 61,4 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies and similar Issues with connected devices: Other issues (connection, support, etc.) 60,5 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies, Master's and similar Total 1.420.636 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies, Master's and similar Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies, Master's and similar Issues with connected devices: security or privacy (personal data, family data, etc.) 30,6 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies, Master's and similar Issues with connected devices: health or safety (accident or repercussions on health) 7,7 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies, Master's and similar Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 41,3 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University studies, Master's and similar Issues with connected devices: Other issues (connection, support, etc.) 66,9 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University doctorate Total 90.814 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University doctorate Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University doctorate Issues with connected devices: security or privacy (personal data, family data, etc.) 30,6 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University doctorate Issues with connected devices: health or safety (accident or repercussions on health) .. Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University doctorate Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 32,3 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: University doctorate Issues with connected devices: Other issues (connection, support, etc.) 55 Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Others Total .. Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Others Some issue with connected devices .. Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Others Issues with connected devices: security or privacy (personal data, family data, etc.) .. Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Others Issues with connected devices: health or safety (accident or repercussions on health) .. Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Others Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) .. Internet users in the last 3 months that have had some problem related to the devices studied Studies completed: Others Issues with connected devices: Other issues (connection, support, etc.) .. Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Employed economically active persons Total 4.700.482 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Employed economically active persons Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Employed economically active persons Issues with connected devices: security or privacy (personal data, family data, etc.) 29,6 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Employed economically active persons Issues with connected devices: health or safety (accident or repercussions on health) 7 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Employed economically active persons Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 53,4 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Employed economically active persons Issues with connected devices: Other issues (connection, support, etc.) 64,9 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Unemployed economically active persons Total 711.215 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Unemployed economically active persons Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Unemployed economically active persons Issues with connected devices: security or privacy (personal data, family data, etc.) 22,2 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Unemployed economically active persons Issues with connected devices: health or safety (accident or repercussions on health) 4,2 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Unemployed economically active persons Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 50,5 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Unemployed economically active persons Issues with connected devices: Other issues (connection, support, etc.) 66,8 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Students Total 818.274 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Students Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Students Issues with connected devices: security or privacy (personal data, family data, etc.) 23,1 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Students Issues with connected devices: health or safety (accident or repercussions on health) 14,4 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Students Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 52,3 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Students Issues with connected devices: Other issues (connection, support, etc.) 68,9 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Household chores Total 357.194 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Household chores Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Household chores Issues with connected devices: security or privacy (personal data, family data, etc.) 11,4 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Household chores Issues with connected devices: health or safety (accident or repercussions on health) 0,2 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Household chores Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 77,9 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Household chores Issues with connected devices: Other issues (connection, support, etc.) 60,9 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Pensioners Total 1.140.604 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Pensioners Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Pensioners Issues with connected devices: security or privacy (personal data, family data, etc.) 19 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Pensioners Issues with connected devices: health or safety (accident or repercussions on health) 3 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Pensioners Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 74 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Inactive population: Pensioners Issues with connected devices: Other issues (connection, support, etc.) 49,3 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Other employment situation Total 211.906 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Other employment situation Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Other employment situation Issues with connected devices: security or privacy (personal data, family data, etc.) 24 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Other employment situation Issues with connected devices: health or safety (accident or repercussions on health) 13,3 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Other employment situation Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 60,9 Internet users in the last 3 months that have had some problem related to the devices studied Employment situation: Other employment situation Issues with connected devices: Other issues (connection, support, etc.) 72 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Total 3.249.148 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Issues with connected devices: security or privacy (personal data, family data, etc.) 28,3 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Issues with connected devices: health or safety (accident or repercussions on health) 6,4 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 53,9 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Permanent or indefinite-term employed person Issues with connected devices: Other issues (connection, support, etc.) 64 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Temporary workers employed by someone else Total 627.050 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Temporary workers employed by someone else Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Temporary workers employed by someone else Issues with connected devices: security or privacy (personal data, family data, etc.) 35,2 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Temporary workers employed by someone else Issues with connected devices: health or safety (accident or repercussions on health) 6,6 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Temporary workers employed by someone else Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 46 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Temporary workers employed by someone else Issues with connected devices: Other issues (connection, support, etc.) 68,5 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed with employees Total 334.222 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed with employees Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed with employees Issues with connected devices: security or privacy (personal data, family data, etc.) 29,6 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed with employees Issues with connected devices: health or safety (accident or repercussions on health) 11 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed with employees Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 68,5 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed with employees Issues with connected devices: Other issues (connection, support, etc.) 63,4 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed without employees Total 416.036 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed without employees Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed without employees Issues with connected devices: security or privacy (personal data, family data, etc.) 30,8 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed without employees Issues with connected devices: health or safety (accident or repercussions on health) 7,9 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed without employees Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 47,8 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Self-employed without employees Issues with connected devices: Other issues (connection, support, etc.) 68,1 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Family help (without stipulated salary) Total 74.026 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Family help (without stipulated salary) Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Family help (without stipulated salary) Issues with connected devices: security or privacy (personal data, family data, etc.) 30,2 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Family help (without stipulated salary) Issues with connected devices: health or safety (accident or repercussions on health) 17,1 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Family help (without stipulated salary) Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 60 Internet users in the last 3 months that have had some problem related to the devices studied Professional Situation (in main job): Family help (without stipulated salary) Issues with connected devices: Other issues (connection, support, etc.) 64,2 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Full-time Total 3.919.464 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Full-time Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Full-time Issues with connected devices: security or privacy (personal data, family data, etc.) 29,1 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Full-time Issues with connected devices: health or safety (accident or repercussions on health) 6,1 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Full-time Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 52,9 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Full-time Issues with connected devices: Other issues (connection, support, etc.) 64,4 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Part-time Total 781.018 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Part-time Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Part-time Issues with connected devices: security or privacy (personal data, family data, etc.) 32,2 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Part-time Issues with connected devices: health or safety (accident or repercussions on health) 11,6 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Part-time Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 55,9 Internet users in the last 3 months that have had some problem related to the devices studied Professional working pattern (in main job): Part-time Issues with connected devices: Other issues (connection, support, etc.) 67,6 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Manual Total 1.228.500 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Manual Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Manual Issues with connected devices: security or privacy (personal data, family data, etc.) 28,4 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Manual Issues with connected devices: health or safety (accident or repercussions on health) 7,8 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Manual Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 58,9 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Manual Issues with connected devices: Other issues (connection, support, etc.) 59,7 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Non-manual Total 3.471.982 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Non-manual Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Non-manual Issues with connected devices: security or privacy (personal data, family data, etc.) 30 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Non-manual Issues with connected devices: health or safety (accident or repercussions on health) 6,8 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Non-manual Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 51,5 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Non-manual Issues with connected devices: Other issues (connection, support, etc.) 66,8 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: ICT workers Total 102.838 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: ICT workers Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: ICT workers Issues with connected devices: security or privacy (personal data, family data, etc.) 65,7 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: ICT workers Issues with connected devices: health or safety (accident or repercussions on health) 12,4 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: ICT workers Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 24,6 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: ICT workers Issues with connected devices: Other issues (connection, support, etc.) 40,5 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Other workers Total 4.597.644 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Other workers Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Other workers Issues with connected devices: security or privacy (personal data, family data, etc.) 28,8 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Other workers Issues with connected devices: health or safety (accident or repercussions on health) 6,9 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Other workers Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 54,1 Internet users in the last 3 months that have had some problem related to the devices studied Main occupation: Other workers Issues with connected devices: Other issues (connection, support, etc.) 65,5 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income: Less than 1,200 Euros Total 725.913 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income: Less than 1,200 Euros Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income: Less than 1,200 Euros Issues with connected devices: security or privacy (personal data, family data, etc.) 28,6 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income: Less than 1,200 Euros Issues with connected devices: health or safety (accident or repercussions on health) 9 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income: Less than 1,200 Euros Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 62 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income: Less than 1,200 Euros Issues with connected devices: Other issues (connection, support, etc.) 63,1 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,200 to less than 1,900 Total 893.746 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,200 to less than 1,900 Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,200 to less than 1,900 Issues with connected devices: security or privacy (personal data, family data, etc.) 25,1 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,200 to less than 1,900 Issues with connected devices: health or safety (accident or repercussions on health) 7,3 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,200 to less than 1,900 Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 65,4 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,200 to less than 1,900 Issues with connected devices: Other issues (connection, support, etc.) 63 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,900 to less than 2,700 Total 1.188.340 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,900 to less than 2,700 Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,900 to less than 2,700 Issues with connected devices: security or privacy (personal data, family data, etc.) 26 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,900 to less than 2,700 Issues with connected devices: health or safety (accident or repercussions on health) 5,3 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,900 to less than 2,700 Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 59 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 1,900 to less than 2,700 Issues with connected devices: Other issues (connection, support, etc.) 61,7 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 2,700 to less than 3,900 Total 1.948.947 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 2,700 to less than 3,900 Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 2,700 to less than 3,900 Issues with connected devices: security or privacy (personal data, family data, etc.) 27 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 2,700 to less than 3,900 Issues with connected devices: health or safety (accident or repercussions on health) 6,8 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 2,700 to less than 3,900 Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 56,1 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income : From 2,700 to less than 3,900 Issues with connected devices: Other issues (connection, support, etc.) 62,9 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income 3,900 euros or more Total 3.139.326 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income 3,900 euros or more Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income 3,900 euros or more Issues with connected devices: security or privacy (personal data, family data, etc.) 24,7 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income 3,900 euros or more Issues with connected devices: health or safety (accident or repercussions on health) 6,7 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income 3,900 euros or more Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 53,7 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income 3,900 euros or more Issues with connected devices: Other issues (connection, support, etc.) 64,2 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income DK/NA Total 43.402 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income DK/NA Some issue with connected devices 100 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income DK/NA Issues with connected devices: security or privacy (personal data, family data, etc.) 12,5 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income DK/NA Issues with connected devices: health or safety (accident or repercussions on health) 11,2 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income DK/NA Issues with connected devices: difficulty in use (installation, configuration, compatibility, etc.) 78,7 Internet users in the last 3 months that have had some problem related to the devices studied Net household monthly income DK/NA Issues with connected devices: Other issues (connection, support, etc.) 67