Autonomous City and Community;Type of action;Total
National Total;Total Persons who have used a computer in the last 12 months;26,644,542
National Total;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63.4
National Total;Obtain information from Public Administrations webpages;60.0
National Total;Download official forms;44.1
National Total;Send filled forms;37.1
Andalucía;Total Persons who have used a computer in the last 12 months;4,518,476
Andalucía;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59.7
Andalucía;Obtain information from Public Administrations webpages;57.1
Andalucía;Download official forms;38.8
Andalucía;Send filled forms;35.7
Aragón;Total Persons who have used a computer in the last 12 months;752,160
Aragón;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;68.1
Aragón;Obtain information from Public Administrations webpages;65.7
Aragón;Download official forms;48.8
Aragón;Send filled forms;37.6
Asturias, Principado de;Total Persons who have used a computer in the last 12 months;594,937
Asturias, Principado de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65.3
Asturias, Principado de;Obtain information from Public Administrations webpages;62.7
Asturias, Principado de;Download official forms;43.6
Asturias, Principado de;Send filled forms;36.2
Balears, Illes;Total Persons who have used a computer in the last 12 months;698,751
Balears, Illes;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;56.8
Balears, Illes;Obtain information from Public Administrations webpages;53.9
Balears, Illes;Download official forms;44.3
Balears, Illes;Send filled forms;35.0
Canarias;Total Persons who have used a computer in the last 12 months;1,261,244
Canarias;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;55.8
Canarias;Obtain information from Public Administrations webpages;53.9
Canarias;Download official forms;38.9
Canarias;Send filled forms;31.8
Cantabria;Total Persons who have used a computer in the last 12 months;335,505
Cantabria;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60.6
Cantabria;Obtain information from Public Administrations webpages;56.3
Cantabria;Download official forms;41.2
Cantabria;Send filled forms;29.8
Castilla y León;Total Persons who have used a computer in the last 12 months;1,389,832
Castilla y León;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60.5
Castilla y León;Obtain information from Public Administrations webpages;55.2
Castilla y León;Download official forms;39.7
Castilla y León;Send filled forms;29.1
Castilla-La Mancha;Total Persons who have used a computer in the last 12 months;1,106,883
Castilla-La Mancha;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67.7
Castilla-La Mancha;Obtain information from Public Administrations webpages;62.5
Castilla-La Mancha;Download official forms;48.6
Castilla-La Mancha;Send filled forms;42.9
Cataluña;Total Persons who have used a computer in the last 12 months;4,436,861
Cataluña;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59.4
Cataluña;Obtain information from Public Administrations webpages;57.7
Cataluña;Download official forms;44.3
Cataluña;Send filled forms;39.3
Comunitat Valenciana;Total Persons who have used a computer in the last 12 months;2,792,887
Comunitat Valenciana;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60.5
Comunitat Valenciana;Obtain information from Public Administrations webpages;57.9
Comunitat Valenciana;Download official forms;41.7
Comunitat Valenciana;Send filled forms;35.8
Extremadura;Total Persons who have used a computer in the last 12 months;560,605
Extremadura;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;64.5
Extremadura;Obtain information from Public Administrations webpages;59.9
Extremadura;Download official forms;46.0
Extremadura;Send filled forms;37.3
Galicia;Total Persons who have used a computer in the last 12 months;1,454,364
Galicia;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;72.6
Galicia;Obtain information from Public Administrations webpages;67.8
Galicia;Download official forms;48.9
Galicia;Send filled forms;40.6
Madrid, Comunidad de;Total Persons who have used a computer in the last 12 months;4,007,396
Madrid, Comunidad de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;71.2
Madrid, Comunidad de;Obtain information from Public Administrations webpages;66.5
Madrid, Comunidad de;Download official forms;53.4
Madrid, Comunidad de;Send filled forms;44.2
Murcia, Región de;Total Persons who have used a computer in the last 12 months;807,273
Murcia, Región de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;62.7
Murcia, Región de;Obtain information from Public Administrations webpages;59.6
Murcia, Región de;Download official forms;42.2
Murcia, Región de;Send filled forms;34.3
Navarra, Comunidad Foral de;Total Persons who have used a computer in the last 12 months;357,126
Navarra, Comunidad Foral de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65.6
Navarra, Comunidad Foral de;Obtain information from Public Administrations webpages;62.6
Navarra, Comunidad Foral de;Download official forms;40.3
Navarra, Comunidad Foral de;Send filled forms;25.0
País Vasco;Total Persons who have used a computer in the last 12 months;1,298,822
País Vasco;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;68.0
País Vasco;Obtain information from Public Administrations webpages;63.5
País Vasco;Download official forms;39.9
País Vasco;Send filled forms;28.8
Rioja, La;Total Persons who have used a computer in the last 12 months;176,181
Rioja, La;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61.6
Rioja, La;Obtain information from Public Administrations webpages;56.8
Rioja, La;Download official forms;38.1
Rioja, La;Send filled forms;31.3
Ceuta;Total Persons who have used a computer in the last 12 months;52,612
Ceuta;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;64.3
Ceuta;Obtain information from Public Administrations webpages;61.9
Ceuta;Download official forms;40.7
Ceuta;Send filled forms;29.1
Melilla;Total Persons who have used a computer in the last 12 months;42,627
Melilla;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59.7
Melilla;Obtain information from Public Administrations webpages;57.2
Melilla;Download official forms;38.9
Melilla;Send filled forms;25.4