Population class;Autonomous City and Community;Problems when purchasing;Total
Total Persons  (16 to 74 years old);National Total;Total;35.236.585
Total Persons  (16 to 74 years old);National Total;Some problem;26,1
Total Persons  (16 to 74 years old);National Total;Technical failures on the website during ordering or payment, or it was difficult to use;9
Total Persons  (16 to 74 years old);National Total;Difficulty finding information about warranties or other legal rights;8,3
Total Persons  (16 to 74 years old);National Total;Delays in delivery;15,9
Total Persons  (16 to 74 years old);National Total;Final costs higher than those indicated;2,7
Total Persons  (16 to 74 years old);National Total;Products or services ordered with defects or different from those ordered;7,4
Total Persons  (16 to 74 years old);National Total;Fraud-related issues;2,8
Total Persons  (16 to 74 years old);National Total;Difficult claims or compensation or without satisfactory response after the claim;4,3
Total Persons  (16 to 74 years old);National Total;Foreign sellers who do not fulfill orders in Spain;3,1
Total Persons  (16 to 74 years old);National Total;Other problems;2,3
Total Persons  (16 to 74 years old);Andalucía;Total;6.367.970
Total Persons  (16 to 74 years old);Andalucía;Some problem;25,1
Total Persons  (16 to 74 years old);Andalucía;Technical failures on the website during ordering or payment, or it was difficult to use;8,6
Total Persons  (16 to 74 years old);Andalucía;Difficulty finding information about warranties or other legal rights;8
Total Persons  (16 to 74 years old);Andalucía;Delays in delivery;16,2
Total Persons  (16 to 74 years old);Andalucía;Final costs higher than those indicated;2,8
Total Persons  (16 to 74 years old);Andalucía;Products or services ordered with defects or different from those ordered;8,6
Total Persons  (16 to 74 years old);Andalucía;Fraud-related issues;2,9
Total Persons  (16 to 74 years old);Andalucía;Difficult claims or compensation or without satisfactory response after the claim;3,9
Total Persons  (16 to 74 years old);Andalucía;Foreign sellers who do not fulfill orders in Spain;2,7
Total Persons  (16 to 74 years old);Andalucía;Other problems;2,7
Total Persons  (16 to 74 years old);Aragón;Total;958.307
Total Persons  (16 to 74 years old);Aragón;Some problem;28,8
Total Persons  (16 to 74 years old);Aragón;Technical failures on the website during ordering or payment, or it was difficult to use;9,1
Total Persons  (16 to 74 years old);Aragón;Difficulty finding information about warranties or other legal rights;10,2
Total Persons  (16 to 74 years old);Aragón;Delays in delivery;18
Total Persons  (16 to 74 years old);Aragón;Final costs higher than those indicated;2,4
Total Persons  (16 to 74 years old);Aragón;Products or services ordered with defects or different from those ordered;9,4
Total Persons  (16 to 74 years old);Aragón;Fraud-related issues;2,5
Total Persons  (16 to 74 years old);Aragón;Difficult claims or compensation or without satisfactory response after the claim;4,2
Total Persons  (16 to 74 years old);Aragón;Foreign sellers who do not fulfill orders in Spain;3,2
Total Persons  (16 to 74 years old);Aragón;Other problems;1,6
Total Persons  (16 to 74 years old);Asturias, Principado de;Total;756.307
Total Persons  (16 to 74 years old);Asturias, Principado de;Some problem;24,3
Total Persons  (16 to 74 years old);Asturias, Principado de;Technical failures on the website during ordering or payment, or it was difficult to use;9
Total Persons  (16 to 74 years old);Asturias, Principado de;Difficulty finding information about warranties or other legal rights;6,9
Total Persons  (16 to 74 years old);Asturias, Principado de;Delays in delivery;12,8
Total Persons  (16 to 74 years old);Asturias, Principado de;Final costs higher than those indicated;2,7
Total Persons  (16 to 74 years old);Asturias, Principado de;Products or services ordered with defects or different from those ordered;6,2
Total Persons  (16 to 74 years old);Asturias, Principado de;Fraud-related issues;2,7
Total Persons  (16 to 74 years old);Asturias, Principado de;Difficult claims or compensation or without satisfactory response after the claim;3,8
Total Persons  (16 to 74 years old);Asturias, Principado de;Foreign sellers who do not fulfill orders in Spain;1,8
Total Persons  (16 to 74 years old);Asturias, Principado de;Other problems;2,6
Total Persons  (16 to 74 years old);Balears, Illes;Total;933.756
Total Persons  (16 to 74 years old);Balears, Illes;Some problem;27,7
Total Persons  (16 to 74 years old);Balears, Illes;Technical failures on the website during ordering or payment, or it was difficult to use;8,9
Total Persons  (16 to 74 years old);Balears, Illes;Difficulty finding information about warranties or other legal rights;7,6
Total Persons  (16 to 74 years old);Balears, Illes;Delays in delivery;16,3
Total Persons  (16 to 74 years old);Balears, Illes;Final costs higher than those indicated;4,4
Total Persons  (16 to 74 years old);Balears, Illes;Products or services ordered with defects or different from those ordered;8,7
Total Persons  (16 to 74 years old);Balears, Illes;Fraud-related issues;2,8
Total Persons  (16 to 74 years old);Balears, Illes;Difficult claims or compensation or without satisfactory response after the claim;5,9
Total Persons  (16 to 74 years old);Balears, Illes;Foreign sellers who do not fulfill orders in Spain;7,1
Total Persons  (16 to 74 years old);Balears, Illes;Other problems;4,6
Total Persons  (16 to 74 years old);Canarias;Total;1.761.669
Total Persons  (16 to 74 years old);Canarias;Some problem;22,8
Total Persons  (16 to 74 years old);Canarias;Technical failures on the website during ordering or payment, or it was difficult to use;4,6
Total Persons  (16 to 74 years old);Canarias;Difficulty finding information about warranties or other legal rights;5,5
Total Persons  (16 to 74 years old);Canarias;Delays in delivery;17,6
Total Persons  (16 to 74 years old);Canarias;Final costs higher than those indicated;5,2
Total Persons  (16 to 74 years old);Canarias;Products or services ordered with defects or different from those ordered;4,2
Total Persons  (16 to 74 years old);Canarias;Fraud-related issues;2
Total Persons  (16 to 74 years old);Canarias;Difficult claims or compensation or without satisfactory response after the claim;3,2
Total Persons  (16 to 74 years old);Canarias;Foreign sellers who do not fulfill orders in Spain;9,9
Total Persons  (16 to 74 years old);Canarias;Other problems;4,4
Total Persons  (16 to 74 years old);Cantabria;Total;438.109
Total Persons  (16 to 74 years old);Cantabria;Some problem;23,1
Total Persons  (16 to 74 years old);Cantabria;Technical failures on the website during ordering or payment, or it was difficult to use;9,8
Total Persons  (16 to 74 years old);Cantabria;Difficulty finding information about warranties or other legal rights;7,2
Total Persons  (16 to 74 years old);Cantabria;Delays in delivery;12,9
Total Persons  (16 to 74 years old);Cantabria;Final costs higher than those indicated;2
Total Persons  (16 to 74 years old);Cantabria;Products or services ordered with defects or different from those ordered;6
Total Persons  (16 to 74 years old);Cantabria;Fraud-related issues;3,3
Total Persons  (16 to 74 years old);Cantabria;Difficult claims or compensation or without satisfactory response after the claim;4,5
Total Persons  (16 to 74 years old);Cantabria;Foreign sellers who do not fulfill orders in Spain;2,4
Total Persons  (16 to 74 years old);Cantabria;Other problems;2,2
Total Persons  (16 to 74 years old);Castilla y León;Total;1.733.373
Total Persons  (16 to 74 years old);Castilla y León;Some problem;22,5
Total Persons  (16 to 74 years old);Castilla y León;Technical failures on the website during ordering or payment, or it was difficult to use;7,9
Total Persons  (16 to 74 years old);Castilla y León;Difficulty finding information about warranties or other legal rights;7,6
Total Persons  (16 to 74 years old);Castilla y León;Delays in delivery;14
Total Persons  (16 to 74 years old);Castilla y León;Final costs higher than those indicated;1,2
Total Persons  (16 to 74 years old);Castilla y León;Products or services ordered with defects or different from those ordered;7,1
Total Persons  (16 to 74 years old);Castilla y León;Fraud-related issues;3,2
Total Persons  (16 to 74 years old);Castilla y León;Difficult claims or compensation or without satisfactory response after the claim;3,6
Total Persons  (16 to 74 years old);Castilla y León;Foreign sellers who do not fulfill orders in Spain;2,3
Total Persons  (16 to 74 years old);Castilla y León;Other problems;1,7
Total Persons  (16 to 74 years old);Castilla-La Mancha;Total;1.515.409
Total Persons  (16 to 74 years old);Castilla-La Mancha;Some problem;25,4
Total Persons  (16 to 74 years old);Castilla-La Mancha;Technical failures on the website during ordering or payment, or it was difficult to use;10,6
Total Persons  (16 to 74 years old);Castilla-La Mancha;Difficulty finding information about warranties or other legal rights;7,5
Total Persons  (16 to 74 years old);Castilla-La Mancha;Delays in delivery;17
Total Persons  (16 to 74 years old);Castilla-La Mancha;Final costs higher than those indicated;2,4
Total Persons  (16 to 74 years old);Castilla-La Mancha;Products or services ordered with defects or different from those ordered;7
Total Persons  (16 to 74 years old);Castilla-La Mancha;Fraud-related issues;2
Total Persons  (16 to 74 years old);Castilla-La Mancha;Difficult claims or compensation or without satisfactory response after the claim;4,9
Total Persons  (16 to 74 years old);Castilla-La Mancha;Foreign sellers who do not fulfill orders in Spain;2,5
Total Persons  (16 to 74 years old);Castilla-La Mancha;Other problems;3,9
Total Persons  (16 to 74 years old);Cataluña;Total;5.664.787
Total Persons  (16 to 74 years old);Cataluña;Some problem;28,2
Total Persons  (16 to 74 years old);Cataluña;Technical failures on the website during ordering or payment, or it was difficult to use;9
Total Persons  (16 to 74 years old);Cataluña;Difficulty finding information about warranties or other legal rights;8,8
Total Persons  (16 to 74 years old);Cataluña;Delays in delivery;16,7
Total Persons  (16 to 74 years old);Cataluña;Final costs higher than those indicated;2,5
Total Persons  (16 to 74 years old);Cataluña;Products or services ordered with defects or different from those ordered;8,7
Total Persons  (16 to 74 years old);Cataluña;Fraud-related issues;2,9
Total Persons  (16 to 74 years old);Cataluña;Difficult claims or compensation or without satisfactory response after the claim;3,8
Total Persons  (16 to 74 years old);Cataluña;Foreign sellers who do not fulfill orders in Spain;3,2
Total Persons  (16 to 74 years old);Cataluña;Other problems;1,3
Total Persons  (16 to 74 years old);Comunitat Valenciana;Total;3.772.180
Total Persons  (16 to 74 years old);Comunitat Valenciana;Some problem;23,8
Total Persons  (16 to 74 years old);Comunitat Valenciana;Technical failures on the website during ordering or payment, or it was difficult to use;7,8
Total Persons  (16 to 74 years old);Comunitat Valenciana;Difficulty finding information about warranties or other legal rights;8,9
Total Persons  (16 to 74 years old);Comunitat Valenciana;Delays in delivery;13,7
Total Persons  (16 to 74 years old);Comunitat Valenciana;Final costs higher than those indicated;1,7
Total Persons  (16 to 74 years old);Comunitat Valenciana;Products or services ordered with defects or different from those ordered;5,3
Total Persons  (16 to 74 years old);Comunitat Valenciana;Fraud-related issues;1,9
Total Persons  (16 to 74 years old);Comunitat Valenciana;Difficult claims or compensation or without satisfactory response after the claim;4,5
Total Persons  (16 to 74 years old);Comunitat Valenciana;Foreign sellers who do not fulfill orders in Spain;2,1
Total Persons  (16 to 74 years old);Comunitat Valenciana;Other problems;1,5
Total Persons  (16 to 74 years old);Extremadura;Total;784.284
Total Persons  (16 to 74 years old);Extremadura;Some problem;22,8
Total Persons  (16 to 74 years old);Extremadura;Technical failures on the website during ordering or payment, or it was difficult to use;7,5
Total Persons  (16 to 74 years old);Extremadura;Difficulty finding information about warranties or other legal rights;6
Total Persons  (16 to 74 years old);Extremadura;Delays in delivery;11,7
Total Persons  (16 to 74 years old);Extremadura;Final costs higher than those indicated;1,3
Total Persons  (16 to 74 years old);Extremadura;Products or services ordered with defects or different from those ordered;5,7
Total Persons  (16 to 74 years old);Extremadura;Fraud-related issues;2,4
Total Persons  (16 to 74 years old);Extremadura;Difficult claims or compensation or without satisfactory response after the claim;2,9
Total Persons  (16 to 74 years old);Extremadura;Foreign sellers who do not fulfill orders in Spain;2,1
Total Persons  (16 to 74 years old);Extremadura;Other problems;1,1
Total Persons  (16 to 74 years old);Galicia;Total;1.978.271
Total Persons  (16 to 74 years old);Galicia;Some problem;26,9
Total Persons  (16 to 74 years old);Galicia;Technical failures on the website during ordering or payment, or it was difficult to use;9,9
Total Persons  (16 to 74 years old);Galicia;Difficulty finding information about warranties or other legal rights;8,3
Total Persons  (16 to 74 years old);Galicia;Delays in delivery;15,9
Total Persons  (16 to 74 years old);Galicia;Final costs higher than those indicated;2,2
Total Persons  (16 to 74 years old);Galicia;Products or services ordered with defects or different from those ordered;5,8
Total Persons  (16 to 74 years old);Galicia;Fraud-related issues;3,8
Total Persons  (16 to 74 years old);Galicia;Difficult claims or compensation or without satisfactory response after the claim;5
Total Persons  (16 to 74 years old);Galicia;Foreign sellers who do not fulfill orders in Spain;2,4
Total Persons  (16 to 74 years old);Galicia;Other problems;1,9
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Total;5.021.326
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Some problem;29,9
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Technical failures on the website during ordering or payment, or it was difficult to use;12,2
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Difficulty finding information about warranties or other legal rights;9,5
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Delays in delivery;16,5
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Final costs higher than those indicated;3,5
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Products or services ordered with defects or different from those ordered;7,6
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Fraud-related issues;3,4
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Difficult claims or compensation or without satisfactory response after the claim;4,9
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Foreign sellers who do not fulfill orders in Spain;2,1
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Other problems;2,9
Total Persons  (16 to 74 years old);Murcia, Región de;Total;1.125.484
Total Persons  (16 to 74 years old);Murcia, Región de;Some problem;29,6
Total Persons  (16 to 74 years old);Murcia, Región de;Technical failures on the website during ordering or payment, or it was difficult to use;9,9
Total Persons  (16 to 74 years old);Murcia, Región de;Difficulty finding information about warranties or other legal rights;9,9
Total Persons  (16 to 74 years old);Murcia, Región de;Delays in delivery;20,3
Total Persons  (16 to 74 years old);Murcia, Región de;Final costs higher than those indicated;3
Total Persons  (16 to 74 years old);Murcia, Región de;Products or services ordered with defects or different from those ordered;9,9
Total Persons  (16 to 74 years old);Murcia, Región de;Fraud-related issues;5
Total Persons  (16 to 74 years old);Murcia, Región de;Difficult claims or compensation or without satisfactory response after the claim;6,3
Total Persons  (16 to 74 years old);Murcia, Región de;Foreign sellers who do not fulfill orders in Spain;4,7
Total Persons  (16 to 74 years old);Murcia, Región de;Other problems;2
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Total;480.526
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Some problem;21,7
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Technical failures on the website during ordering or payment, or it was difficult to use;7,2
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Difficulty finding information about warranties or other legal rights;7,1
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Delays in delivery;13
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Final costs higher than those indicated;2,1
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Products or services ordered with defects or different from those ordered;8,2
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Fraud-related issues;3
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Difficult claims or compensation or without satisfactory response after the claim;3,7
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Foreign sellers who do not fulfill orders in Spain;1,4
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Other problems;2
Total Persons  (16 to 74 years old);País Vasco;Total;1.593.729
Total Persons  (16 to 74 years old);País Vasco;Some problem;22,4
Total Persons  (16 to 74 years old);País Vasco;Technical failures on the website during ordering or payment, or it was difficult to use;8,3
Total Persons  (16 to 74 years old);País Vasco;Difficulty finding information about warranties or other legal rights;7,7
Total Persons  (16 to 74 years old);País Vasco;Delays in delivery;13,2
Total Persons  (16 to 74 years old);País Vasco;Final costs higher than those indicated;1,8
Total Persons  (16 to 74 years old);País Vasco;Products or services ordered with defects or different from those ordered;7,4
Total Persons  (16 to 74 years old);País Vasco;Fraud-related issues;2,3
Total Persons  (16 to 74 years old);País Vasco;Difficult claims or compensation or without satisfactory response after the claim;3,9
Total Persons  (16 to 74 years old);País Vasco;Foreign sellers who do not fulfill orders in Spain;2,2
Total Persons  (16 to 74 years old);País Vasco;Other problems;1,3
Total Persons  (16 to 74 years old);Rioja, La;Total;231.821
Total Persons  (16 to 74 years old);Rioja, La;Some problem;18,8
Total Persons  (16 to 74 years old);Rioja, La;Technical failures on the website during ordering or payment, or it was difficult to use;5,4
Total Persons  (16 to 74 years old);Rioja, La;Difficulty finding information about warranties or other legal rights;4,9
Total Persons  (16 to 74 years old);Rioja, La;Delays in delivery;11,6
Total Persons  (16 to 74 years old);Rioja, La;Final costs higher than those indicated;1,8
Total Persons  (16 to 74 years old);Rioja, La;Products or services ordered with defects or different from those ordered;6,1
Total Persons  (16 to 74 years old);Rioja, La;Fraud-related issues;2,4
Total Persons  (16 to 74 years old);Rioja, La;Difficult claims or compensation or without satisfactory response after the claim;2,9
Total Persons  (16 to 74 years old);Rioja, La;Foreign sellers who do not fulfill orders in Spain;2,4
Total Persons  (16 to 74 years old);Rioja, La;Other problems;1,6
Total Persons  (16 to 74 years old);Ceuta;Total;58.829
Total Persons  (16 to 74 years old);Ceuta;Some problem;29,7
Total Persons  (16 to 74 years old);Ceuta;Technical failures on the website during ordering or payment, or it was difficult to use;9,8
Total Persons  (16 to 74 years old);Ceuta;Difficulty finding information about warranties or other legal rights;10,8
Total Persons  (16 to 74 years old);Ceuta;Delays in delivery;27,9
Total Persons  (16 to 74 years old);Ceuta;Final costs higher than those indicated;2,8
Total Persons  (16 to 74 years old);Ceuta;Products or services ordered with defects or different from those ordered;2,2
Total Persons  (16 to 74 years old);Ceuta;Fraud-related issues;2,9
Total Persons  (16 to 74 years old);Ceuta;Difficult claims or compensation or without satisfactory response after the claim;7,3
Total Persons  (16 to 74 years old);Ceuta;Foreign sellers who do not fulfill orders in Spain;0,9
Total Persons  (16 to 74 years old);Ceuta;Other problems;8,8
Total Persons  (16 to 74 years old);Melilla;Total;60.448
Total Persons  (16 to 74 years old);Melilla;Some problem;47,5
Total Persons  (16 to 74 years old);Melilla;Technical failures on the website during ordering or payment, or it was difficult to use;9,6
Total Persons  (16 to 74 years old);Melilla;Difficulty finding information about warranties or other legal rights;19,8
Total Persons  (16 to 74 years old);Melilla;Delays in delivery;38,2
Total Persons  (16 to 74 years old);Melilla;Final costs higher than those indicated;6
Total Persons  (16 to 74 years old);Melilla;Products or services ordered with defects or different from those ordered;6,1
Total Persons  (16 to 74 years old);Melilla;Fraud-related issues;1,3
Total Persons  (16 to 74 years old);Melilla;Difficult claims or compensation or without satisfactory response after the claim;4
Total Persons  (16 to 74 years old);Melilla;Foreign sellers who do not fulfill orders in Spain;11,3
Total Persons  (16 to 74 years old);Melilla;Other problems;6
People that have made online purchases in the last 3 months;National Total;Total;19.457.524
People that have made online purchases in the last 3 months;National Total;Some problem;47,2
People that have made online purchases in the last 3 months;National Total;Technical failures on the website during ordering or payment, or it was difficult to use;16,4
People that have made online purchases in the last 3 months;National Total;Difficulty finding information about warranties or other legal rights;15,1
People that have made online purchases in the last 3 months;National Total;Delays in delivery;28,7
People that have made online purchases in the last 3 months;National Total;Final costs higher than those indicated;4,8
People that have made online purchases in the last 3 months;National Total;Products or services ordered with defects or different from those ordered;13,4
People that have made online purchases in the last 3 months;National Total;Fraud-related issues;5,2
People that have made online purchases in the last 3 months;National Total;Difficult claims or compensation or without satisfactory response after the claim;7,7
People that have made online purchases in the last 3 months;National Total;Foreign sellers who do not fulfill orders in Spain;5,5
People that have made online purchases in the last 3 months;National Total;Other problems;4,2
People that have made online purchases in the last 3 months;Andalucía;Total;3.383.543
People that have made online purchases in the last 3 months;Andalucía;Some problem;47,3
People that have made online purchases in the last 3 months;Andalucía;Technical failures on the website during ordering or payment, or it was difficult to use;16,2
People that have made online purchases in the last 3 months;Andalucía;Difficulty finding information about warranties or other legal rights;15,1
People that have made online purchases in the last 3 months;Andalucía;Delays in delivery;30,5
People that have made online purchases in the last 3 months;Andalucía;Final costs higher than those indicated;5,2
People that have made online purchases in the last 3 months;Andalucía;Products or services ordered with defects or different from those ordered;16,2
People that have made online purchases in the last 3 months;Andalucía;Fraud-related issues;5,4
People that have made online purchases in the last 3 months;Andalucía;Difficult claims or compensation or without satisfactory response after the claim;7,4
People that have made online purchases in the last 3 months;Andalucía;Foreign sellers who do not fulfill orders in Spain;5,1
People that have made online purchases in the last 3 months;Andalucía;Other problems;5,1
People that have made online purchases in the last 3 months;Aragón;Total;535.088
People that have made online purchases in the last 3 months;Aragón;Some problem;51,5
People that have made online purchases in the last 3 months;Aragón;Technical failures on the website during ordering or payment, or it was difficult to use;16,2
People that have made online purchases in the last 3 months;Aragón;Difficulty finding information about warranties or other legal rights;18,2
People that have made online purchases in the last 3 months;Aragón;Delays in delivery;32,3
People that have made online purchases in the last 3 months;Aragón;Final costs higher than those indicated;4,3
People that have made online purchases in the last 3 months;Aragón;Products or services ordered with defects or different from those ordered;16,9
People that have made online purchases in the last 3 months;Aragón;Fraud-related issues;4,5
People that have made online purchases in the last 3 months;Aragón;Difficult claims or compensation or without satisfactory response after the claim;7,6
People that have made online purchases in the last 3 months;Aragón;Foreign sellers who do not fulfill orders in Spain;5,7
People that have made online purchases in the last 3 months;Aragón;Other problems;2,9
People that have made online purchases in the last 3 months;Asturias, Principado de;Total;406.567
People that have made online purchases in the last 3 months;Asturias, Principado de;Some problem;45,1
People that have made online purchases in the last 3 months;Asturias, Principado de;Technical failures on the website during ordering or payment, or it was difficult to use;16,8
People that have made online purchases in the last 3 months;Asturias, Principado de;Difficulty finding information about warranties or other legal rights;12,7
People that have made online purchases in the last 3 months;Asturias, Principado de;Delays in delivery;23,9
People that have made online purchases in the last 3 months;Asturias, Principado de;Final costs higher than those indicated;5,1
People that have made online purchases in the last 3 months;Asturias, Principado de;Products or services ordered with defects or different from those ordered;11,4
People that have made online purchases in the last 3 months;Asturias, Principado de;Fraud-related issues;5,1
People that have made online purchases in the last 3 months;Asturias, Principado de;Difficult claims or compensation or without satisfactory response after the claim;7
People that have made online purchases in the last 3 months;Asturias, Principado de;Foreign sellers who do not fulfill orders in Spain;3,4
People that have made online purchases in the last 3 months;Asturias, Principado de;Other problems;4,8
People that have made online purchases in the last 3 months;Balears, Illes;Total;517.404
People that have made online purchases in the last 3 months;Balears, Illes;Some problem;50
People that have made online purchases in the last 3 months;Balears, Illes;Technical failures on the website during ordering or payment, or it was difficult to use;16,1
People that have made online purchases in the last 3 months;Balears, Illes;Difficulty finding information about warranties or other legal rights;13,8
People that have made online purchases in the last 3 months;Balears, Illes;Delays in delivery;29,4
People that have made online purchases in the last 3 months;Balears, Illes;Final costs higher than those indicated;7,9
People that have made online purchases in the last 3 months;Balears, Illes;Products or services ordered with defects or different from those ordered;15,6
People that have made online purchases in the last 3 months;Balears, Illes;Fraud-related issues;5,1
People that have made online purchases in the last 3 months;Balears, Illes;Difficult claims or compensation or without satisfactory response after the claim;10,6
People that have made online purchases in the last 3 months;Balears, Illes;Foreign sellers who do not fulfill orders in Spain;12,8
People that have made online purchases in the last 3 months;Balears, Illes;Other problems;8,3
People that have made online purchases in the last 3 months;Canarias;Total;642.785
People that have made online purchases in the last 3 months;Canarias;Some problem;62,4
People that have made online purchases in the last 3 months;Canarias;Technical failures on the website during ordering or payment, or it was difficult to use;12,7
People that have made online purchases in the last 3 months;Canarias;Difficulty finding information about warranties or other legal rights;15
People that have made online purchases in the last 3 months;Canarias;Delays in delivery;48,1
People that have made online purchases in the last 3 months;Canarias;Final costs higher than those indicated;14,3
People that have made online purchases in the last 3 months;Canarias;Products or services ordered with defects or different from those ordered;11,5
People that have made online purchases in the last 3 months;Canarias;Fraud-related issues;5,4
People that have made online purchases in the last 3 months;Canarias;Difficult claims or compensation or without satisfactory response after the claim;8,8
People that have made online purchases in the last 3 months;Canarias;Foreign sellers who do not fulfill orders in Spain;27
People that have made online purchases in the last 3 months;Canarias;Other problems;12
People that have made online purchases in the last 3 months;Cantabria;Total;245.419
People that have made online purchases in the last 3 months;Cantabria;Some problem;41,1
People that have made online purchases in the last 3 months;Cantabria;Technical failures on the website during ordering or payment, or it was difficult to use;17,4
People that have made online purchases in the last 3 months;Cantabria;Difficulty finding information about warranties or other legal rights;12,9
People that have made online purchases in the last 3 months;Cantabria;Delays in delivery;23
People that have made online purchases in the last 3 months;Cantabria;Final costs higher than those indicated;3,6
People that have made online purchases in the last 3 months;Cantabria;Products or services ordered with defects or different from those ordered;10,7
People that have made online purchases in the last 3 months;Cantabria;Fraud-related issues;5,8
People that have made online purchases in the last 3 months;Cantabria;Difficult claims or compensation or without satisfactory response after the claim;8
People that have made online purchases in the last 3 months;Cantabria;Foreign sellers who do not fulfill orders in Spain;4,2
People that have made online purchases in the last 3 months;Cantabria;Other problems;3,8
People that have made online purchases in the last 3 months;Castilla y León;Total;936.994
People that have made online purchases in the last 3 months;Castilla y León;Some problem;41,7
People that have made online purchases in the last 3 months;Castilla y León;Technical failures on the website during ordering or payment, or it was difficult to use;14,6
People that have made online purchases in the last 3 months;Castilla y León;Difficulty finding information about warranties or other legal rights;14,1
People that have made online purchases in the last 3 months;Castilla y León;Delays in delivery;25,9
People that have made online purchases in the last 3 months;Castilla y León;Final costs higher than those indicated;2,2
People that have made online purchases in the last 3 months;Castilla y León;Products or services ordered with defects or different from those ordered;13,1
People that have made online purchases in the last 3 months;Castilla y León;Fraud-related issues;5,9
People that have made online purchases in the last 3 months;Castilla y León;Difficult claims or compensation or without satisfactory response after the claim;6,7
People that have made online purchases in the last 3 months;Castilla y León;Foreign sellers who do not fulfill orders in Spain;4,3
People that have made online purchases in the last 3 months;Castilla y León;Other problems;3,1
People that have made online purchases in the last 3 months;Castilla-La Mancha;Total;805.590
People that have made online purchases in the last 3 months;Castilla-La Mancha;Some problem;47,9
People that have made online purchases in the last 3 months;Castilla-La Mancha;Technical failures on the website during ordering or payment, or it was difficult to use;20
People that have made online purchases in the last 3 months;Castilla-La Mancha;Difficulty finding information about warranties or other legal rights;14,2
People that have made online purchases in the last 3 months;Castilla-La Mancha;Delays in delivery;32,1
People that have made online purchases in the last 3 months;Castilla-La Mancha;Final costs higher than those indicated;4,6
People that have made online purchases in the last 3 months;Castilla-La Mancha;Products or services ordered with defects or different from those ordered;13,2
People that have made online purchases in the last 3 months;Castilla-La Mancha;Fraud-related issues;3,8
People that have made online purchases in the last 3 months;Castilla-La Mancha;Difficult claims or compensation or without satisfactory response after the claim;9,2
People that have made online purchases in the last 3 months;Castilla-La Mancha;Foreign sellers who do not fulfill orders in Spain;4,6
People that have made online purchases in the last 3 months;Castilla-La Mancha;Other problems;7,3
People that have made online purchases in the last 3 months;Cataluña;Total;3.380.921
People that have made online purchases in the last 3 months;Cataluña;Some problem;47,3
People that have made online purchases in the last 3 months;Cataluña;Technical failures on the website during ordering or payment, or it was difficult to use;15
People that have made online purchases in the last 3 months;Cataluña;Difficulty finding information about warranties or other legal rights;14,7
People that have made online purchases in the last 3 months;Cataluña;Delays in delivery;28
People that have made online purchases in the last 3 months;Cataluña;Final costs higher than those indicated;4,2
People that have made online purchases in the last 3 months;Cataluña;Products or services ordered with defects or different from those ordered;14,6
People that have made online purchases in the last 3 months;Cataluña;Fraud-related issues;4,9
People that have made online purchases in the last 3 months;Cataluña;Difficult claims or compensation or without satisfactory response after the claim;6,4
People that have made online purchases in the last 3 months;Cataluña;Foreign sellers who do not fulfill orders in Spain;5,3
People that have made online purchases in the last 3 months;Cataluña;Other problems;2,2
People that have made online purchases in the last 3 months;Comunitat Valenciana;Total;2.103.178
People that have made online purchases in the last 3 months;Comunitat Valenciana;Some problem;42,7
People that have made online purchases in the last 3 months;Comunitat Valenciana;Technical failures on the website during ordering or payment, or it was difficult to use;14,1
People that have made online purchases in the last 3 months;Comunitat Valenciana;Difficulty finding information about warranties or other legal rights;16
People that have made online purchases in the last 3 months;Comunitat Valenciana;Delays in delivery;24,6
People that have made online purchases in the last 3 months;Comunitat Valenciana;Final costs higher than those indicated;3,1
People that have made online purchases in the last 3 months;Comunitat Valenciana;Products or services ordered with defects or different from those ordered;9,5
People that have made online purchases in the last 3 months;Comunitat Valenciana;Fraud-related issues;3,5
People that have made online purchases in the last 3 months;Comunitat Valenciana;Difficult claims or compensation or without satisfactory response after the claim;8,1
People that have made online purchases in the last 3 months;Comunitat Valenciana;Foreign sellers who do not fulfill orders in Spain;3,8
People that have made online purchases in the last 3 months;Comunitat Valenciana;Other problems;2,7
People that have made online purchases in the last 3 months;Extremadura;Total;406.098
People that have made online purchases in the last 3 months;Extremadura;Some problem;44,1
People that have made online purchases in the last 3 months;Extremadura;Technical failures on the website during ordering or payment, or it was difficult to use;14,4
People that have made online purchases in the last 3 months;Extremadura;Difficulty finding information about warranties or other legal rights;11,6
People that have made online purchases in the last 3 months;Extremadura;Delays in delivery;22,7
People that have made online purchases in the last 3 months;Extremadura;Final costs higher than those indicated;2,5
People that have made online purchases in the last 3 months;Extremadura;Products or services ordered with defects or different from those ordered;11
People that have made online purchases in the last 3 months;Extremadura;Fraud-related issues;4,6
People that have made online purchases in the last 3 months;Extremadura;Difficult claims or compensation or without satisfactory response after the claim;5,5
People that have made online purchases in the last 3 months;Extremadura;Foreign sellers who do not fulfill orders in Spain;4
People that have made online purchases in the last 3 months;Extremadura;Other problems;2,2
People that have made online purchases in the last 3 months;Galicia;Total;1.039.006
People that have made online purchases in the last 3 months;Galicia;Some problem;51,2
People that have made online purchases in the last 3 months;Galicia;Technical failures on the website during ordering or payment, or it was difficult to use;18,8
People that have made online purchases in the last 3 months;Galicia;Difficulty finding information about warranties or other legal rights;15,8
People that have made online purchases in the last 3 months;Galicia;Delays in delivery;30,2
People that have made online purchases in the last 3 months;Galicia;Final costs higher than those indicated;4,2
People that have made online purchases in the last 3 months;Galicia;Products or services ordered with defects or different from those ordered;11,1
People that have made online purchases in the last 3 months;Galicia;Fraud-related issues;7,2
People that have made online purchases in the last 3 months;Galicia;Difficult claims or compensation or without satisfactory response after the claim;9,6
People that have made online purchases in the last 3 months;Galicia;Foreign sellers who do not fulfill orders in Spain;4,5
People that have made online purchases in the last 3 months;Galicia;Other problems;3,6
People that have made online purchases in the last 3 months;Madrid, Comunidad de;Total;3.095.010
People that have made online purchases in the last 3 months;Madrid, Comunidad de;Some problem;48,6
People that have made online purchases in the last 3 months;Madrid, Comunidad de;Technical failures on the website during ordering or payment, or it was difficult to use;19,8
People that have made online purchases in the last 3 months;Madrid, Comunidad de;Difficulty finding information about warranties or other legal rights;15,5
People that have made online purchases in the last 3 months;Madrid, Comunidad de;Delays in delivery;26,8
People that have made online purchases in the last 3 months;Madrid, Comunidad de;Final costs higher than those indicated;5,7
People that have made online purchases in the last 3 months;Madrid, Comunidad de;Products or services ordered with defects or different from those ordered;12,3
People that have made online purchases in the last 3 months;Madrid, Comunidad de;Fraud-related issues;5,5
People that have made online purchases in the last 3 months;Madrid, Comunidad de;Difficult claims or compensation or without satisfactory response after the claim;7,9
People that have made online purchases in the last 3 months;Madrid, Comunidad de;Foreign sellers who do not fulfill orders in Spain;3,3
People that have made online purchases in the last 3 months;Madrid, Comunidad de;Other problems;4,8
People that have made online purchases in the last 3 months;Murcia, Región de;Total;598.238
People that have made online purchases in the last 3 months;Murcia, Región de;Some problem;55,6
People that have made online purchases in the last 3 months;Murcia, Región de;Technical failures on the website during ordering or payment, or it was difficult to use;18,5
People that have made online purchases in the last 3 months;Murcia, Región de;Difficulty finding information about warranties or other legal rights;18,7
People that have made online purchases in the last 3 months;Murcia, Región de;Delays in delivery;38,2
People that have made online purchases in the last 3 months;Murcia, Región de;Final costs higher than those indicated;5,7
People that have made online purchases in the last 3 months;Murcia, Región de;Products or services ordered with defects or different from those ordered;18,6
People that have made online purchases in the last 3 months;Murcia, Región de;Fraud-related issues;9,5
People that have made online purchases in the last 3 months;Murcia, Región de;Difficult claims or compensation or without satisfactory response after the claim;11,8
People that have made online purchases in the last 3 months;Murcia, Región de;Foreign sellers who do not fulfill orders in Spain;8,8
People that have made online purchases in the last 3 months;Murcia, Región de;Other problems;3,7
People that have made online purchases in the last 3 months;Navarra, Comunidad Foral de;Total;274.017
People that have made online purchases in the last 3 months;Navarra, Comunidad Foral de;Some problem;38,1
People that have made online purchases in the last 3 months;Navarra, Comunidad Foral de;Technical failures on the website during ordering or payment, or it was difficult to use;12,7
People that have made online purchases in the last 3 months;Navarra, Comunidad Foral de;Difficulty finding information about warranties or other legal rights;12,5
People that have made online purchases in the last 3 months;Navarra, Comunidad Foral de;Delays in delivery;22,8
People that have made online purchases in the last 3 months;Navarra, Comunidad Foral de;Final costs higher than those indicated;3,7
People that have made online purchases in the last 3 months;Navarra, Comunidad Foral de;Products or services ordered with defects or different from those ordered;14,4
People that have made online purchases in the last 3 months;Navarra, Comunidad Foral de;Fraud-related issues;5,3
People that have made online purchases in the last 3 months;Navarra, Comunidad Foral de;Difficult claims or compensation or without satisfactory response after the claim;6,5
People that have made online purchases in the last 3 months;Navarra, Comunidad Foral de;Foreign sellers who do not fulfill orders in Spain;2,5
People that have made online purchases in the last 3 months;Navarra, Comunidad Foral de;Other problems;3,5
People that have made online purchases in the last 3 months;País Vasco;Total;907.285
People that have made online purchases in the last 3 months;País Vasco;Some problem;39,3
People that have made online purchases in the last 3 months;País Vasco;Technical failures on the website during ordering or payment, or it was difficult to use;14,6
People that have made online purchases in the last 3 months;País Vasco;Difficulty finding information about warranties or other legal rights;13,4
People that have made online purchases in the last 3 months;País Vasco;Delays in delivery;23,3
People that have made online purchases in the last 3 months;País Vasco;Final costs higher than those indicated;3,2
People that have made online purchases in the last 3 months;País Vasco;Products or services ordered with defects or different from those ordered;12,9
People that have made online purchases in the last 3 months;País Vasco;Fraud-related issues;4
People that have made online purchases in the last 3 months;País Vasco;Difficult claims or compensation or without satisfactory response after the claim;6,9
People that have made online purchases in the last 3 months;País Vasco;Foreign sellers who do not fulfill orders in Spain;3,8
People that have made online purchases in the last 3 months;País Vasco;Other problems;2,3
People that have made online purchases in the last 3 months;Rioja, La;Total;119.394
People that have made online purchases in the last 3 months;Rioja, La;Some problem;36,5
People that have made online purchases in the last 3 months;Rioja, La;Technical failures on the website during ordering or payment, or it was difficult to use;10,4
People that have made online purchases in the last 3 months;Rioja, La;Difficulty finding information about warranties or other legal rights;9,6
People that have made online purchases in the last 3 months;Rioja, La;Delays in delivery;22,6
People that have made online purchases in the last 3 months;Rioja, La;Final costs higher than those indicated;3,6
People that have made online purchases in the last 3 months;Rioja, La;Products or services ordered with defects or different from those ordered;11,9
People that have made online purchases in the last 3 months;Rioja, La;Fraud-related issues;4,7
People that have made online purchases in the last 3 months;Rioja, La;Difficult claims or compensation or without satisfactory response after the claim;5,7
People that have made online purchases in the last 3 months;Rioja, La;Foreign sellers who do not fulfill orders in Spain;4,7
People that have made online purchases in the last 3 months;Rioja, La;Other problems;3,1
People that have made online purchases in the last 3 months;Ceuta;Total;27.410
People that have made online purchases in the last 3 months;Ceuta;Some problem;63,8
People that have made online purchases in the last 3 months;Ceuta;Technical failures on the website during ordering or payment, or it was difficult to use;21,1
People that have made online purchases in the last 3 months;Ceuta;Difficulty finding information about warranties or other legal rights;23,1
People that have made online purchases in the last 3 months;Ceuta;Delays in delivery;59,9
People that have made online purchases in the last 3 months;Ceuta;Final costs higher than those indicated;6
People that have made online purchases in the last 3 months;Ceuta;Products or services ordered with defects or different from those ordered;4,6
People that have made online purchases in the last 3 months;Ceuta;Fraud-related issues;6,3
People that have made online purchases in the last 3 months;Ceuta;Difficult claims or compensation or without satisfactory response after the claim;15,7
People that have made online purchases in the last 3 months;Ceuta;Foreign sellers who do not fulfill orders in Spain;2
People that have made online purchases in the last 3 months;Ceuta;Other problems;18,9
People that have made online purchases in the last 3 months;Melilla;Total;33.577
People that have made online purchases in the last 3 months;Melilla;Some problem;85,6
People that have made online purchases in the last 3 months;Melilla;Technical failures on the website during ordering or payment, or it was difficult to use;17,3
People that have made online purchases in the last 3 months;Melilla;Difficulty finding information about warranties or other legal rights;35,7
People that have made online purchases in the last 3 months;Melilla;Delays in delivery;68,8
People that have made online purchases in the last 3 months;Melilla;Final costs higher than those indicated;10,8
People that have made online purchases in the last 3 months;Melilla;Products or services ordered with defects or different from those ordered;11
People that have made online purchases in the last 3 months;Melilla;Fraud-related issues;2,3
People that have made online purchases in the last 3 months;Melilla;Difficult claims or compensation or without satisfactory response after the claim;7,3
People that have made online purchases in the last 3 months;Melilla;Foreign sellers who do not fulfill orders in Spain;20,4
People that have made online purchases in the last 3 months;Melilla;Other problems;10,8
People who have had problems purchasing in the last 3 months;National Total;Total;9.190.967
People who have had problems purchasing in the last 3 months;National Total;Some problem;100
People who have had problems purchasing in the last 3 months;National Total;Technical failures on the website during ordering or payment, or it was difficult to use;34,6
People who have had problems purchasing in the last 3 months;National Total;Difficulty finding information about warranties or other legal rights;31,9
People who have had problems purchasing in the last 3 months;National Total;Delays in delivery;60,8
People who have had problems purchasing in the last 3 months;National Total;Final costs higher than those indicated;10,2
People who have had problems purchasing in the last 3 months;National Total;Products or services ordered with defects or different from those ordered;28,5
People who have had problems purchasing in the last 3 months;National Total;Fraud-related issues;10,9
People who have had problems purchasing in the last 3 months;National Total;Difficult claims or compensation or without satisfactory response after the claim;16,4
People who have had problems purchasing in the last 3 months;National Total;Foreign sellers who do not fulfill orders in Spain;11,7
People who have had problems purchasing in the last 3 months;National Total;Other problems;8,9
People who have had problems purchasing in the last 3 months;Andalucía;Total;1.598.922
People who have had problems purchasing in the last 3 months;Andalucía;Some problem;100
People who have had problems purchasing in the last 3 months;Andalucía;Technical failures on the website during ordering or payment, or it was difficult to use;34,4
People who have had problems purchasing in the last 3 months;Andalucía;Difficulty finding information about warranties or other legal rights;32
People who have had problems purchasing in the last 3 months;Andalucía;Delays in delivery;64,5
People who have had problems purchasing in the last 3 months;Andalucía;Final costs higher than those indicated;11,1
People who have had problems purchasing in the last 3 months;Andalucía;Products or services ordered with defects or different from those ordered;34,3
People who have had problems purchasing in the last 3 months;Andalucía;Fraud-related issues;11,4
People who have had problems purchasing in the last 3 months;Andalucía;Difficult claims or compensation or without satisfactory response after the claim;15,7
People who have had problems purchasing in the last 3 months;Andalucía;Foreign sellers who do not fulfill orders in Spain;10,7
People who have had problems purchasing in the last 3 months;Andalucía;Other problems;10,9
People who have had problems purchasing in the last 3 months;Aragón;Total;275.666
People who have had problems purchasing in the last 3 months;Aragón;Some problem;100
People who have had problems purchasing in the last 3 months;Aragón;Technical failures on the website during ordering or payment, or it was difficult to use;31,5
People who have had problems purchasing in the last 3 months;Aragón;Difficulty finding information about warranties or other legal rights;35,4
People who have had problems purchasing in the last 3 months;Aragón;Delays in delivery;62,6
People who have had problems purchasing in the last 3 months;Aragón;Final costs higher than those indicated;8,4
People who have had problems purchasing in the last 3 months;Aragón;Products or services ordered with defects or different from those ordered;32,8
People who have had problems purchasing in the last 3 months;Aragón;Fraud-related issues;8,7
People who have had problems purchasing in the last 3 months;Aragón;Difficult claims or compensation or without satisfactory response after the claim;14,7
People who have had problems purchasing in the last 3 months;Aragón;Foreign sellers who do not fulfill orders in Spain;11,1
People who have had problems purchasing in the last 3 months;Aragón;Other problems;5,6
People who have had problems purchasing in the last 3 months;Asturias, Principado de;Total;183.514
People who have had problems purchasing in the last 3 months;Asturias, Principado de;Some problem;100
People who have had problems purchasing in the last 3 months;Asturias, Principado de;Technical failures on the website during ordering or payment, or it was difficult to use;37,2
People who have had problems purchasing in the last 3 months;Asturias, Principado de;Difficulty finding information about warranties or other legal rights;28,2
People who have had problems purchasing in the last 3 months;Asturias, Principado de;Delays in delivery;52,8
People who have had problems purchasing in the last 3 months;Asturias, Principado de;Final costs higher than those indicated;11,3
People who have had problems purchasing in the last 3 months;Asturias, Principado de;Products or services ordered with defects or different from those ordered;25,3
People who have had problems purchasing in the last 3 months;Asturias, Principado de;Fraud-related issues;11,3
People who have had problems purchasing in the last 3 months;Asturias, Principado de;Difficult claims or compensation or without satisfactory response after the claim;15,5
People who have had problems purchasing in the last 3 months;Asturias, Principado de;Foreign sellers who do not fulfill orders in Spain;7,6
People who have had problems purchasing in the last 3 months;Asturias, Principado de;Other problems;10,7
People who have had problems purchasing in the last 3 months;Balears, Illes;Total;258.632
People who have had problems purchasing in the last 3 months;Balears, Illes;Some problem;100
People who have had problems purchasing in the last 3 months;Balears, Illes;Technical failures on the website during ordering or payment, or it was difficult to use;32,2
People who have had problems purchasing in the last 3 months;Balears, Illes;Difficulty finding information about warranties or other legal rights;27,5
People who have had problems purchasing in the last 3 months;Balears, Illes;Delays in delivery;58,9
People who have had problems purchasing in the last 3 months;Balears, Illes;Final costs higher than those indicated;15,8
People who have had problems purchasing in the last 3 months;Balears, Illes;Products or services ordered with defects or different from those ordered;31,3
People who have had problems purchasing in the last 3 months;Balears, Illes;Fraud-related issues;10,2
People who have had problems purchasing in the last 3 months;Balears, Illes;Difficult claims or compensation or without satisfactory response after the claim;21,2
People who have had problems purchasing in the last 3 months;Balears, Illes;Foreign sellers who do not fulfill orders in Spain;25,5
People who have had problems purchasing in the last 3 months;Balears, Illes;Other problems;16,6
People who have had problems purchasing in the last 3 months;Canarias;Total;400.838
People who have had problems purchasing in the last 3 months;Canarias;Some problem;100
People who have had problems purchasing in the last 3 months;Canarias;Technical failures on the website during ordering or payment, or it was difficult to use;20,4
People who have had problems purchasing in the last 3 months;Canarias;Difficulty finding information about warranties or other legal rights;24
People who have had problems purchasing in the last 3 months;Canarias;Delays in delivery;77,2
People who have had problems purchasing in the last 3 months;Canarias;Final costs higher than those indicated;22,9
People who have had problems purchasing in the last 3 months;Canarias;Products or services ordered with defects or different from those ordered;18,4
People who have had problems purchasing in the last 3 months;Canarias;Fraud-related issues;8,6
People who have had problems purchasing in the last 3 months;Canarias;Difficult claims or compensation or without satisfactory response after the claim;14,1
People who have had problems purchasing in the last 3 months;Canarias;Foreign sellers who do not fulfill orders in Spain;43,3
People who have had problems purchasing in the last 3 months;Canarias;Other problems;19,2
People who have had problems purchasing in the last 3 months;Cantabria;Total;100.987
People who have had problems purchasing in the last 3 months;Cantabria;Some problem;100
People who have had problems purchasing in the last 3 months;Cantabria;Technical failures on the website during ordering or payment, or it was difficult to use;42,3
People who have had problems purchasing in the last 3 months;Cantabria;Difficulty finding information about warranties or other legal rights;31,3
People who have had problems purchasing in the last 3 months;Cantabria;Delays in delivery;55,8
People who have had problems purchasing in the last 3 months;Cantabria;Final costs higher than those indicated;8,7
People who have had problems purchasing in the last 3 months;Cantabria;Products or services ordered with defects or different from those ordered;26,1
People who have had problems purchasing in the last 3 months;Cantabria;Fraud-related issues;14,1
People who have had problems purchasing in the last 3 months;Cantabria;Difficult claims or compensation or without satisfactory response after the claim;19,5
People who have had problems purchasing in the last 3 months;Cantabria;Foreign sellers who do not fulfill orders in Spain;10,2
People who have had problems purchasing in the last 3 months;Cantabria;Other problems;9,3
People who have had problems purchasing in the last 3 months;Castilla y León;Total;390.527
People who have had problems purchasing in the last 3 months;Castilla y León;Some problem;100
People who have had problems purchasing in the last 3 months;Castilla y León;Technical failures on the website during ordering or payment, or it was difficult to use;35
People who have had problems purchasing in the last 3 months;Castilla y León;Difficulty finding information about warranties or other legal rights;33,8
People who have had problems purchasing in the last 3 months;Castilla y León;Delays in delivery;62,2
People who have had problems purchasing in the last 3 months;Castilla y León;Final costs higher than those indicated;5,3
People who have had problems purchasing in the last 3 months;Castilla y León;Products or services ordered with defects or different from those ordered;31,4
People who have had problems purchasing in the last 3 months;Castilla y León;Fraud-related issues;14,1
People who have had problems purchasing in the last 3 months;Castilla y León;Difficult claims or compensation or without satisfactory response after the claim;16,2
People who have had problems purchasing in the last 3 months;Castilla y León;Foreign sellers who do not fulfill orders in Spain;10,4
People who have had problems purchasing in the last 3 months;Castilla y León;Other problems;7,4
People who have had problems purchasing in the last 3 months;Castilla-La Mancha;Total;385.539
People who have had problems purchasing in the last 3 months;Castilla-La Mancha;Some problem;100
People who have had problems purchasing in the last 3 months;Castilla-La Mancha;Technical failures on the website during ordering or payment, or it was difficult to use;41,7
People who have had problems purchasing in the last 3 months;Castilla-La Mancha;Difficulty finding information about warranties or other legal rights;29,7
People who have had problems purchasing in the last 3 months;Castilla-La Mancha;Delays in delivery;67
People who have had problems purchasing in the last 3 months;Castilla-La Mancha;Final costs higher than those indicated;9,6
People who have had problems purchasing in the last 3 months;Castilla-La Mancha;Products or services ordered with defects or different from those ordered;27,5
People who have had problems purchasing in the last 3 months;Castilla-La Mancha;Fraud-related issues;8
People who have had problems purchasing in the last 3 months;Castilla-La Mancha;Difficult claims or compensation or without satisfactory response after the claim;19,3
People who have had problems purchasing in the last 3 months;Castilla-La Mancha;Foreign sellers who do not fulfill orders in Spain;9,6
People who have had problems purchasing in the last 3 months;Castilla-La Mancha;Other problems;15,2
People who have had problems purchasing in the last 3 months;Cataluña;Total;1.598.867
People who have had problems purchasing in the last 3 months;Cataluña;Some problem;100
People who have had problems purchasing in the last 3 months;Cataluña;Technical failures on the website during ordering or payment, or it was difficult to use;31,7
People who have had problems purchasing in the last 3 months;Cataluña;Difficulty finding information about warranties or other legal rights;31,1
People who have had problems purchasing in the last 3 months;Cataluña;Delays in delivery;59,1
People who have had problems purchasing in the last 3 months;Cataluña;Final costs higher than those indicated;8,8
People who have had problems purchasing in the last 3 months;Cataluña;Products or services ordered with defects or different from those ordered;30,8
People who have had problems purchasing in the last 3 months;Cataluña;Fraud-related issues;10,3
People who have had problems purchasing in the last 3 months;Cataluña;Difficult claims or compensation or without satisfactory response after the claim;13,4
People who have had problems purchasing in the last 3 months;Cataluña;Foreign sellers who do not fulfill orders in Spain;11,2
People who have had problems purchasing in the last 3 months;Cataluña;Other problems;4,7
People who have had problems purchasing in the last 3 months;Comunitat Valenciana;Total;898.946
People who have had problems purchasing in the last 3 months;Comunitat Valenciana;Some problem;100
People who have had problems purchasing in the last 3 months;Comunitat Valenciana;Technical failures on the website during ordering or payment, or it was difficult to use;32,9
People who have had problems purchasing in the last 3 months;Comunitat Valenciana;Difficulty finding information about warranties or other legal rights;37,5
People who have had problems purchasing in the last 3 months;Comunitat Valenciana;Delays in delivery;57,5
People who have had problems purchasing in the last 3 months;Comunitat Valenciana;Final costs higher than those indicated;7,2
People who have had problems purchasing in the last 3 months;Comunitat Valenciana;Products or services ordered with defects or different from those ordered;22,2
People who have had problems purchasing in the last 3 months;Comunitat Valenciana;Fraud-related issues;8,1
People who have had problems purchasing in the last 3 months;Comunitat Valenciana;Difficult claims or compensation or without satisfactory response after the claim;18,9
People who have had problems purchasing in the last 3 months;Comunitat Valenciana;Foreign sellers who do not fulfill orders in Spain;8,9
People who have had problems purchasing in the last 3 months;Comunitat Valenciana;Other problems;6,4
People who have had problems purchasing in the last 3 months;Extremadura;Total;179.109
People who have had problems purchasing in the last 3 months;Extremadura;Some problem;100
People who have had problems purchasing in the last 3 months;Extremadura;Technical failures on the website during ordering or payment, or it was difficult to use;32,7
People who have had problems purchasing in the last 3 months;Extremadura;Difficulty finding information about warranties or other legal rights;26,3
People who have had problems purchasing in the last 3 months;Extremadura;Delays in delivery;51,4
People who have had problems purchasing in the last 3 months;Extremadura;Final costs higher than those indicated;5,8
People who have had problems purchasing in the last 3 months;Extremadura;Products or services ordered with defects or different from those ordered;24,9
People who have had problems purchasing in the last 3 months;Extremadura;Fraud-related issues;10,5
People who have had problems purchasing in the last 3 months;Extremadura;Difficult claims or compensation or without satisfactory response after the claim;12,6
People who have had problems purchasing in the last 3 months;Extremadura;Foreign sellers who do not fulfill orders in Spain;9,1
People who have had problems purchasing in the last 3 months;Extremadura;Other problems;4,9
People who have had problems purchasing in the last 3 months;Galicia;Total;531.828
People who have had problems purchasing in the last 3 months;Galicia;Some problem;100
People who have had problems purchasing in the last 3 months;Galicia;Technical failures on the website during ordering or payment, or it was difficult to use;36,7
People who have had problems purchasing in the last 3 months;Galicia;Difficulty finding information about warranties or other legal rights;30,9
People who have had problems purchasing in the last 3 months;Galicia;Delays in delivery;59
People who have had problems purchasing in the last 3 months;Galicia;Final costs higher than those indicated;8,3
People who have had problems purchasing in the last 3 months;Galicia;Products or services ordered with defects or different from those ordered;21,7
People who have had problems purchasing in the last 3 months;Galicia;Fraud-related issues;14
People who have had problems purchasing in the last 3 months;Galicia;Difficult claims or compensation or without satisfactory response after the claim;18,7
People who have had problems purchasing in the last 3 months;Galicia;Foreign sellers who do not fulfill orders in Spain;8,8
People who have had problems purchasing in the last 3 months;Galicia;Other problems;7,1
People who have had problems purchasing in the last 3 months;Madrid, Comunidad de;Total;1.503.650
People who have had problems purchasing in the last 3 months;Madrid, Comunidad de;Some problem;100
People who have had problems purchasing in the last 3 months;Madrid, Comunidad de;Technical failures on the website during ordering or payment, or it was difficult to use;40,8
People who have had problems purchasing in the last 3 months;Madrid, Comunidad de;Difficulty finding information about warranties or other legal rights;31,8
People who have had problems purchasing in the last 3 months;Madrid, Comunidad de;Delays in delivery;55,2
People who have had problems purchasing in the last 3 months;Madrid, Comunidad de;Final costs higher than those indicated;11,7
People who have had problems purchasing in the last 3 months;Madrid, Comunidad de;Products or services ordered with defects or different from those ordered;25,3
People who have had problems purchasing in the last 3 months;Madrid, Comunidad de;Fraud-related issues;11,2
People who have had problems purchasing in the last 3 months;Madrid, Comunidad de;Difficult claims or compensation or without satisfactory response after the claim;16,2
People who have had problems purchasing in the last 3 months;Madrid, Comunidad de;Foreign sellers who do not fulfill orders in Spain;6,9
People who have had problems purchasing in the last 3 months;Madrid, Comunidad de;Other problems;9,8
People who have had problems purchasing in the last 3 months;Murcia, Región de;Total;332.874
People who have had problems purchasing in the last 3 months;Murcia, Región de;Some problem;100
People who have had problems purchasing in the last 3 months;Murcia, Región de;Technical failures on the website during ordering or payment, or it was difficult to use;33,3
People who have had problems purchasing in the last 3 months;Murcia, Región de;Difficulty finding information about warranties or other legal rights;33,6
People who have had problems purchasing in the last 3 months;Murcia, Región de;Delays in delivery;68,7
People who have had problems purchasing in the last 3 months;Murcia, Región de;Final costs higher than those indicated;10,2
People who have had problems purchasing in the last 3 months;Murcia, Región de;Products or services ordered with defects or different from those ordered;33,4
People who have had problems purchasing in the last 3 months;Murcia, Región de;Fraud-related issues;17
People who have had problems purchasing in the last 3 months;Murcia, Región de;Difficult claims or compensation or without satisfactory response after the claim;21,2
People who have had problems purchasing in the last 3 months;Murcia, Región de;Foreign sellers who do not fulfill orders in Spain;15,8
People who have had problems purchasing in the last 3 months;Murcia, Región de;Other problems;6,6
People who have had problems purchasing in the last 3 months;Navarra, Comunidad Foral de;Total;104.443
People who have had problems purchasing in the last 3 months;Navarra, Comunidad Foral de;Some problem;100
People who have had problems purchasing in the last 3 months;Navarra, Comunidad Foral de;Technical failures on the website during ordering or payment, or it was difficult to use;33,3
People who have had problems purchasing in the last 3 months;Navarra, Comunidad Foral de;Difficulty finding information about warranties or other legal rights;32,8
People who have had problems purchasing in the last 3 months;Navarra, Comunidad Foral de;Delays in delivery;59,8
People who have had problems purchasing in the last 3 months;Navarra, Comunidad Foral de;Final costs higher than those indicated;9,7
People who have had problems purchasing in the last 3 months;Navarra, Comunidad Foral de;Products or services ordered with defects or different from those ordered;37,7
People who have had problems purchasing in the last 3 months;Navarra, Comunidad Foral de;Fraud-related issues;14
People who have had problems purchasing in the last 3 months;Navarra, Comunidad Foral de;Difficult claims or compensation or without satisfactory response after the claim;17,1
People who have had problems purchasing in the last 3 months;Navarra, Comunidad Foral de;Foreign sellers who do not fulfill orders in Spain;6,6
People who have had problems purchasing in the last 3 months;Navarra, Comunidad Foral de;Other problems;9,1
People who have had problems purchasing in the last 3 months;País Vasco;Total;356.795
People who have had problems purchasing in the last 3 months;País Vasco;Some problem;100
People who have had problems purchasing in the last 3 months;País Vasco;Technical failures on the website during ordering or payment, or it was difficult to use;37,2
People who have had problems purchasing in the last 3 months;País Vasco;Difficulty finding information about warranties or other legal rights;34,2
People who have had problems purchasing in the last 3 months;País Vasco;Delays in delivery;59,1
People who have had problems purchasing in the last 3 months;País Vasco;Final costs higher than those indicated;8
People who have had problems purchasing in the last 3 months;País Vasco;Products or services ordered with defects or different from those ordered;32,8
People who have had problems purchasing in the last 3 months;País Vasco;Fraud-related issues;10,3
People who have had problems purchasing in the last 3 months;País Vasco;Difficult claims or compensation or without satisfactory response after the claim;17,5
People who have had problems purchasing in the last 3 months;País Vasco;Foreign sellers who do not fulfill orders in Spain;9,8
People who have had problems purchasing in the last 3 months;País Vasco;Other problems;5,8
People who have had problems purchasing in the last 3 months;Rioja, La;Total;43.614
People who have had problems purchasing in the last 3 months;Rioja, La;Some problem;100
People who have had problems purchasing in the last 3 months;Rioja, La;Technical failures on the website during ordering or payment, or it was difficult to use;28,5
People who have had problems purchasing in the last 3 months;Rioja, La;Difficulty finding information about warranties or other legal rights;26,3
People who have had problems purchasing in the last 3 months;Rioja, La;Delays in delivery;61,7
People who have had problems purchasing in the last 3 months;Rioja, La;Final costs higher than those indicated;9,8
People who have had problems purchasing in the last 3 months;Rioja, La;Products or services ordered with defects or different from those ordered;32,7
People who have had problems purchasing in the last 3 months;Rioja, La;Fraud-related issues;12,7
People who have had problems purchasing in the last 3 months;Rioja, La;Difficult claims or compensation or without satisfactory response after the claim;15,6
People who have had problems purchasing in the last 3 months;Rioja, La;Foreign sellers who do not fulfill orders in Spain;12,8
People who have had problems purchasing in the last 3 months;Rioja, La;Other problems;8,5
People who have had problems purchasing in the last 3 months;Ceuta;Total;17.479
People who have had problems purchasing in the last 3 months;Ceuta;Some problem;100
People who have had problems purchasing in the last 3 months;Ceuta;Technical failures on the website during ordering or payment, or it was difficult to use;33
People who have had problems purchasing in the last 3 months;Ceuta;Difficulty finding information about warranties or other legal rights;36,2
People who have had problems purchasing in the last 3 months;Ceuta;Delays in delivery;93,9
People who have had problems purchasing in the last 3 months;Ceuta;Final costs higher than those indicated;9,5
People who have had problems purchasing in the last 3 months;Ceuta;Products or services ordered with defects or different from those ordered;7,2
People who have had problems purchasing in the last 3 months;Ceuta;Fraud-related issues;9,9
People who have had problems purchasing in the last 3 months;Ceuta;Difficult claims or compensation or without satisfactory response after the claim;24,6
People who have had problems purchasing in the last 3 months;Ceuta;Foreign sellers who do not fulfill orders in Spain;3,1
People who have had problems purchasing in the last 3 months;Ceuta;Other problems;29,7
People who have had problems purchasing in the last 3 months;Melilla;Total;28.739
People who have had problems purchasing in the last 3 months;Melilla;Some problem;100
People who have had problems purchasing in the last 3 months;Melilla;Technical failures on the website during ordering or payment, or it was difficult to use;20,2
People who have had problems purchasing in the last 3 months;Melilla;Difficulty finding information about warranties or other legal rights;41,7
People who have had problems purchasing in the last 3 months;Melilla;Delays in delivery;80,4
People who have had problems purchasing in the last 3 months;Melilla;Final costs higher than those indicated;12,6
People who have had problems purchasing in the last 3 months;Melilla;Products or services ordered with defects or different from those ordered;12,9
People who have had problems purchasing in the last 3 months;Melilla;Fraud-related issues;2,7
People who have had problems purchasing in the last 3 months;Melilla;Difficult claims or compensation or without satisfactory response after the claim;8,5
People who have had problems purchasing in the last 3 months;Melilla;Foreign sellers who do not fulfill orders in Spain;23,8
People who have had problems purchasing in the last 3 months;Melilla;Other problems;12,7