Population class;Demographic characteristics;Reasons for not purchasing;Total
Total Persons  (16 to 74 years old);Total Persons;Total;35.236.585
Total Persons  (16 to 74 years old);Total Persons;Prefers to buy in person in a shop;32,1
Total Persons  (16 to 74 years old);Total Persons;Difficulty placing orders;10,4
Total Persons  (16 to 74 years old);Total Persons;Concern about shipping costs;10
Total Persons  (16 to 74 years old);Total Persons;Concerns about receipt or delivery times;10,2
Total Persons  (16 to 74 years old);Total Persons;Privacy concerns or payment security;18
Total Persons  (16 to 74 years old);Total Persons;Lack of confidence in product returns, claims and compensation;17,1
Total Persons  (16 to 74 years old);Total Persons;No need to buy in the last three months;4,1
Total Persons  (16 to 74 years old);Total Persons;Other reasons;12,4
Total Persons  (16 to 74 years old);Sex: Male;Total;17.468.412
Total Persons  (16 to 74 years old);Sex: Male;Prefers to buy in person in a shop;30,5
Total Persons  (16 to 74 years old);Sex: Male;Difficulty placing orders;9,5
Total Persons  (16 to 74 years old);Sex: Male;Concern about shipping costs;9,3
Total Persons  (16 to 74 years old);Sex: Male;Concerns about receipt or delivery times;9,9
Total Persons  (16 to 74 years old);Sex: Male;Privacy concerns or payment security;16,8
Total Persons  (16 to 74 years old);Sex: Male;Lack of confidence in product returns, claims and compensation;16,6
Total Persons  (16 to 74 years old);Sex: Male;No need to buy in the last three months;4,4
Total Persons  (16 to 74 years old);Sex: Male;Other reasons;12,9
Total Persons  (16 to 74 years old);Sex: Female;Total;17.768.173
Total Persons  (16 to 74 years old);Sex: Female;Prefers to buy in person in a shop;33,7
Total Persons  (16 to 74 years old);Sex: Female;Difficulty placing orders;11,3
Total Persons  (16 to 74 years old);Sex: Female;Concern about shipping costs;10,7
Total Persons  (16 to 74 years old);Sex: Female;Concerns about receipt or delivery times;10,5
Total Persons  (16 to 74 years old);Sex: Female;Privacy concerns or payment security;19,2
Total Persons  (16 to 74 years old);Sex: Female;Lack of confidence in product returns, claims and compensation;17,6
Total Persons  (16 to 74 years old);Sex: Female;No need to buy in the last three months;3,8
Total Persons  (16 to 74 years old);Sex: Female;Other reasons;11,9
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Total;4.331.716
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Prefers to buy in person in a shop;22,4
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Difficulty placing orders;3,1
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Concern about shipping costs;7,7
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Concerns about receipt or delivery times;8,7
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Privacy concerns or payment security;11,7
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Lack of confidence in product returns, claims and compensation;12,3
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;No need to buy in the last three months;4,3
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Other reasons;14,2
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Total;5.192.337
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Prefers to buy in person in a shop;19,5
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Difficulty placing orders;3,4
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Concern about shipping costs;5,8
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Concerns about receipt or delivery times;7,2
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Privacy concerns or payment security;9,4
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Lack of confidence in product returns, claims and compensation;11
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;No need to buy in the last three months;3,4
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Other reasons;8
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Total;6.907.104
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Prefers to buy in person in a shop;23,8
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Difficulty placing orders;7,4
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Concern about shipping costs;10,3
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Concerns about receipt or delivery times;10,6
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Privacy concerns or payment security;15,2
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Lack of confidence in product returns, claims and compensation;15,8
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;No need to buy in the last three months;4,2
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Other reasons;10,1
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Total;7.625.149
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Prefers to buy in person in a shop;33,3
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Difficulty placing orders;9,6
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Concern about shipping costs;10,7
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Concerns about receipt or delivery times;11,2
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Privacy concerns or payment security;20,3
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Lack of confidence in product returns, claims and compensation;19,2
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;No need to buy in the last three months;4,2
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Other reasons;13,5
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Total;6.480.006
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Prefers to buy in person in a shop;46,2
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Difficulty placing orders;17,1
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Concern about shipping costs;14
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Concerns about receipt or delivery times;13,3
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Privacy concerns or payment security;26,6
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Lack of confidence in product returns, claims and compensation;23,5
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;No need to buy in the last three months;4,7
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Other reasons;14,8
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Total;4.700.273
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Prefers to buy in person in a shop;45,8
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Difficulty placing orders;21,5
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Concern about shipping costs;9,5
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Concerns about receipt or delivery times;8,6
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Privacy concerns or payment security;22
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Lack of confidence in product returns, claims and compensation;17,9
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;No need to buy in the last three months;3,1
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Other reasons;13,6
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.481.761
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Prefers to buy in person in a shop;31,8
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Difficulty placing orders;9,4
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Concern about shipping costs;9,9
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Concerns about receipt or delivery times;10,2
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Privacy concerns or payment security;18,6
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Lack of confidence in product returns, claims and compensation;17,1
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;No need to buy in the last three months;3,9
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Other reasons;12,4
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Total;4.379.087
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Prefers to buy in person in a shop;33,9
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Difficulty placing orders;11,3
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Concern about shipping costs;11
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Concerns about receipt or delivery times;12,1
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Privacy concerns or payment security;19,9
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Lack of confidence in product returns, claims and compensation;19,2
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;No need to buy in the last three months;3,9
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Other reasons;15
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Total;5.417.358
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Prefers to buy in person in a shop;31,4
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Difficulty placing orders;11
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Concern about shipping costs;11,3
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Concerns about receipt or delivery times;10,8
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Privacy concerns or payment security;17,4
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Lack of confidence in product returns, claims and compensation;16
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;No need to buy in the last three months;4,4
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Other reasons;12,2
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Total;4.003.086
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Prefers to buy in person in a shop;32,7
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Difficulty placing orders;9,4
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Concern about shipping costs;9,4
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Concerns about receipt or delivery times;9
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Privacy concerns or payment security;17,3
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Lack of confidence in product returns, claims and compensation;15,8
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;No need to buy in the last three months;4,9
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Other reasons;12,1
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Total;6.955.293
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Prefers to buy in person in a shop;31,8
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Difficulty placing orders;12,2
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Concern about shipping costs;9
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Concerns about receipt or delivery times;9,2
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Privacy concerns or payment security;16,5
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Lack of confidence in product returns, claims and compensation;17,4
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;No need to buy in the last three months;3,8
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Other reasons;10,9
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Total;3.468.922
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Prefers to buy in person in a shop;39
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Difficulty placing orders;13,8
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Concern about shipping costs;11,3
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Concerns about receipt or delivery times;11,7
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Privacy concerns or payment security;20,8
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Lack of confidence in product returns, claims and compensation;19,2
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;No need to buy in the last three months;4,4
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Other reasons;12,9
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Total;9.613.247
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Prefers to buy in person in a shop;37,6
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Difficulty placing orders;13,7
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Concern about shipping costs;9,8
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Concerns about receipt or delivery times;9,4
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Privacy concerns or payment security;20,6
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Lack of confidence in product returns, claims and compensation;17,5
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;No need to buy in the last three months;3,2
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Other reasons;11,4
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Total;9.904.907
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Prefers to buy in person in a shop;31,3
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Difficulty placing orders;10,1
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Concern about shipping costs;11
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Concerns about receipt or delivery times;11,8
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Privacy concerns or payment security;19
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Lack of confidence in product returns, claims and compensation;18,4
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;No need to buy in the last three months;4,9
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Other reasons;12,2
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Total;9.229.966
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Prefers to buy in person in a shop;25,9
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Difficulty placing orders;5,8
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Concern about shipping costs;8
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Concerns about receipt or delivery times;8,5
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Privacy concerns or payment security;13,2
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Lack of confidence in product returns, claims and compensation;14,1
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;No need to buy in the last three months;3,9
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Other reasons;12,3
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Total;3.019.542
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Prefers to buy in person in a shop;28,4
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Difficulty placing orders;11,3
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Concern about shipping costs;12
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Concerns about receipt or delivery times;11,3
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Privacy concerns or payment security;18,1
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Lack of confidence in product returns, claims and compensation;18,3
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;No need to buy in the last three months;4,3
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Other reasons;15,6
Total Persons  (16 to 74 years old);Type of household: Single-person household;Total;3.468.922
Total Persons  (16 to 74 years old);Type of household: Single-person household;Prefers to buy in person in a shop;39
Total Persons  (16 to 74 years old);Type of household: Single-person household;Difficulty placing orders;13,8
Total Persons  (16 to 74 years old);Type of household: Single-person household;Concern about shipping costs;11,3
Total Persons  (16 to 74 years old);Type of household: Single-person household;Concerns about receipt or delivery times;11,7
Total Persons  (16 to 74 years old);Type of household: Single-person household;Privacy concerns or payment security;20,8
Total Persons  (16 to 74 years old);Type of household: Single-person household;Lack of confidence in product returns, claims and compensation;19,2
Total Persons  (16 to 74 years old);Type of household: Single-person household;No need to buy in the last three months;4,4
Total Persons  (16 to 74 years old);Type of household: Single-person household;Other reasons;12,9
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Total;4.214.430
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Prefers to buy in person in a shop;32,9
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Difficulty placing orders;8,9
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Concern about shipping costs;11,5
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Concerns about receipt or delivery times;10,8
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Privacy concerns or payment security;18,9
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Lack of confidence in product returns, claims and compensation;17,8
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;No need to buy in the last three months;4,3
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Other reasons;12,8
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Total;6.215.000
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Prefers to buy in person in a shop;37,9
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Difficulty placing orders;14,8
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Concern about shipping costs;9
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Concerns about receipt or delivery times;8,7
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Privacy concerns or payment security;19,5
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Lack of confidence in product returns, claims and compensation;16,7
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;No need to buy in the last three months;2,9
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Other reasons;11
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Total;17.452.780
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Prefers to buy in person in a shop;27
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Difficulty placing orders;7,8
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Concern about shipping costs;9
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Concerns about receipt or delivery times;9,8
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Privacy concerns or payment security;15,8
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Lack of confidence in product returns, claims and compensation;15,5
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;No need to buy in the last three months;4,5
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Other reasons;12,4
Total Persons  (16 to 74 years old);Type of household: Other type of household;Total;3.885.452
Total Persons  (16 to 74 years old);Type of household: Other type of household;Prefers to buy in person in a shop;38,5
Total Persons  (16 to 74 years old);Type of household: Other type of household;Difficulty placing orders;13,8
Total Persons  (16 to 74 years old);Type of household: Other type of household;Concern about shipping costs;13,6
Total Persons  (16 to 74 years old);Type of household: Other type of household;Concerns about receipt or delivery times;12,4
Total Persons  (16 to 74 years old);Type of household: Other type of household;Privacy concerns or payment security;22,3
Total Persons  (16 to 74 years old);Type of household: Other type of household;Lack of confidence in product returns, claims and compensation;21,9
Total Persons  (16 to 74 years old);Type of household: Other type of household;No need to buy in the last three months;3,7
Total Persons  (16 to 74 years old);Type of household: Other type of household;Other reasons;13,4
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Total;17.068.949
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Prefers to buy in person in a shop;34,7
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Difficulty placing orders;12,8
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Concern about shipping costs;10,2
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Concerns about receipt or delivery times;10,1
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Privacy concerns or payment security;19,6
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Lack of confidence in product returns, claims and compensation;18,3
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;No need to buy in the last three months;4,3
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Other reasons;12
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.445.067
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Prefers to buy in person in a shop;23,7
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Difficulty placing orders;6,3
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Concern about shipping costs;8
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Concerns about receipt or delivery times;10,4
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Privacy concerns or payment security;14,1
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Lack of confidence in product returns, claims and compensation;14,6
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;No need to buy in the last three months;3,4
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Other reasons;11
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Total;14.722.569
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Prefers to buy in person in a shop;31,1
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Difficulty placing orders;8,6
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Concern about shipping costs;10,3
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Concerns about receipt or delivery times;10,3
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Privacy concerns or payment security;17,1
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Lack of confidence in product returns, claims and compensation;16,3
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;No need to buy in the last three months;4
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Other reasons;13,1
Total Persons  (16 to 74 years old);Nationality: Spanish;Total;30.868.247
Total Persons  (16 to 74 years old);Nationality: Spanish;Prefers to buy in person in a shop;31,6
Total Persons  (16 to 74 years old);Nationality: Spanish;Difficulty placing orders;10
Total Persons  (16 to 74 years old);Nationality: Spanish;Concern about shipping costs;9,7
Total Persons  (16 to 74 years old);Nationality: Spanish;Concerns about receipt or delivery times;9,7
Total Persons  (16 to 74 years old);Nationality: Spanish;Privacy concerns or payment security;17,7
Total Persons  (16 to 74 years old);Nationality: Spanish;Lack of confidence in product returns, claims and compensation;16,5
Total Persons  (16 to 74 years old);Nationality: Spanish;No need to buy in the last three months;3,9
Total Persons  (16 to 74 years old);Nationality: Spanish;Other reasons;11,8
Total Persons  (16 to 74 years old);Nationality: Foreign;Total;4.368.338
Total Persons  (16 to 74 years old);Nationality: Foreign;Prefers to buy in person in a shop;35,6
Total Persons  (16 to 74 years old);Nationality: Foreign;Difficulty placing orders;13,1
Total Persons  (16 to 74 years old);Nationality: Foreign;Concern about shipping costs;12,3
Total Persons  (16 to 74 years old);Nationality: Foreign;Concerns about receipt or delivery times;14,2
Total Persons  (16 to 74 years old);Nationality: Foreign;Privacy concerns or payment security;20,4
Total Persons  (16 to 74 years old);Nationality: Foreign;Lack of confidence in product returns, claims and compensation;21,3
Total Persons  (16 to 74 years old);Nationality: Foreign;No need to buy in the last three months;4,9
Total Persons  (16 to 74 years old);Nationality: Foreign;Other reasons;16,4
Internet users in the last 3 months;Total Persons;Total;33.086.280
Internet users in the last 3 months;Total Persons;Prefers to buy in person in a shop;34,2
Internet users in the last 3 months;Total Persons;Difficulty placing orders;11,1
Internet users in the last 3 months;Total Persons;Concern about shipping costs;10,7
Internet users in the last 3 months;Total Persons;Concerns about receipt or delivery times;10,9
Internet users in the last 3 months;Total Persons;Privacy concerns or payment security;19,2
Internet users in the last 3 months;Total Persons;Lack of confidence in product returns, claims and compensation;18,2
Internet users in the last 3 months;Total Persons;No need to buy in the last three months;4,3
Internet users in the last 3 months;Total Persons;Other reasons;13,2
Internet users in the last 3 months;Sex: Male;Total;16.404.245
Internet users in the last 3 months;Sex: Male;Prefers to buy in person in a shop;32,5
Internet users in the last 3 months;Sex: Male;Difficulty placing orders;10,1
Internet users in the last 3 months;Sex: Male;Concern about shipping costs;9,9
Internet users in the last 3 months;Sex: Male;Concerns about receipt or delivery times;10,5
Internet users in the last 3 months;Sex: Male;Privacy concerns or payment security;17,9
Internet users in the last 3 months;Sex: Male;Lack of confidence in product returns, claims and compensation;17,6
Internet users in the last 3 months;Sex: Male;No need to buy in the last three months;4,6
Internet users in the last 3 months;Sex: Male;Other reasons;13,7
Internet users in the last 3 months;Sex: Female;Total;16.682.035
Internet users in the last 3 months;Sex: Female;Prefers to buy in person in a shop;35,9
Internet users in the last 3 months;Sex: Female;Difficulty placing orders;12,1
Internet users in the last 3 months;Sex: Female;Concern about shipping costs;11,3
Internet users in the last 3 months;Sex: Female;Concerns about receipt or delivery times;11,2
Internet users in the last 3 months;Sex: Female;Privacy concerns or payment security;20,5
Internet users in the last 3 months;Sex: Female;Lack of confidence in product returns, claims and compensation;18,7
Internet users in the last 3 months;Sex: Female;No need to buy in the last three months;4
Internet users in the last 3 months;Sex: Female;Other reasons;12,6
Internet users in the last 3 months;Age: 16 to 24 years old;Total;4.316.849
Internet users in the last 3 months;Age: 16 to 24 years old;Prefers to buy in person in a shop;22,4
Internet users in the last 3 months;Age: 16 to 24 years old;Difficulty placing orders;3,1
Internet users in the last 3 months;Age: 16 to 24 years old;Concern about shipping costs;7,7
Internet users in the last 3 months;Age: 16 to 24 years old;Concerns about receipt or delivery times;8,7
Internet users in the last 3 months;Age: 16 to 24 years old;Privacy concerns or payment security;11,7
Internet users in the last 3 months;Age: 16 to 24 years old;Lack of confidence in product returns, claims and compensation;12,4
Internet users in the last 3 months;Age: 16 to 24 years old;No need to buy in the last three months;4,4
Internet users in the last 3 months;Age: 16 to 24 years old;Other reasons;14,3
Internet users in the last 3 months;Age: 25 to 34 years old;Total;5.157.244
Internet users in the last 3 months;Age: 25 to 34 years old;Prefers to buy in person in a shop;19,6
Internet users in the last 3 months;Age: 25 to 34 years old;Difficulty placing orders;3,4
Internet users in the last 3 months;Age: 25 to 34 years old;Concern about shipping costs;5,9
Internet users in the last 3 months;Age: 25 to 34 years old;Concerns about receipt or delivery times;7,2
Internet users in the last 3 months;Age: 25 to 34 years old;Privacy concerns or payment security;9,5
Internet users in the last 3 months;Age: 25 to 34 years old;Lack of confidence in product returns, claims and compensation;11
Internet users in the last 3 months;Age: 25 to 34 years old;No need to buy in the last three months;3,4
Internet users in the last 3 months;Age: 25 to 34 years old;Other reasons;8
Internet users in the last 3 months;Age: 35 to 44 years old;Total;6.793.761
Internet users in the last 3 months;Age: 35 to 44 years old;Prefers to buy in person in a shop;24,2
Internet users in the last 3 months;Age: 35 to 44 years old;Difficulty placing orders;7,6
Internet users in the last 3 months;Age: 35 to 44 years old;Concern about shipping costs;10,5
Internet users in the last 3 months;Age: 35 to 44 years old;Concerns about receipt or delivery times;10,8
Internet users in the last 3 months;Age: 35 to 44 years old;Privacy concerns or payment security;15,4
Internet users in the last 3 months;Age: 35 to 44 years old;Lack of confidence in product returns, claims and compensation;16,1
Internet users in the last 3 months;Age: 35 to 44 years old;No need to buy in the last three months;4,3
Internet users in the last 3 months;Age: 35 to 44 years old;Other reasons;10,3
Internet users in the last 3 months;Age: 45 to 54 years old;Total;7.475.843
Internet users in the last 3 months;Age: 45 to 54 years old;Prefers to buy in person in a shop;34
Internet users in the last 3 months;Age: 45 to 54 years old;Difficulty placing orders;9,8
Internet users in the last 3 months;Age: 45 to 54 years old;Concern about shipping costs;10,9
Internet users in the last 3 months;Age: 45 to 54 years old;Concerns about receipt or delivery times;11,4
Internet users in the last 3 months;Age: 45 to 54 years old;Privacy concerns or payment security;20,7
Internet users in the last 3 months;Age: 45 to 54 years old;Lack of confidence in product returns, claims and compensation;19,5
Internet users in the last 3 months;Age: 45 to 54 years old;No need to buy in the last three months;4,3
Internet users in the last 3 months;Age: 45 to 54 years old;Other reasons;13,8
Internet users in the last 3 months;Age: 55 to 64 years old;Total;5.899.316
Internet users in the last 3 months;Age: 55 to 64 years old;Prefers to buy in person in a shop;50,7
Internet users in the last 3 months;Age: 55 to 64 years old;Difficulty placing orders;18,7
Internet users in the last 3 months;Age: 55 to 64 years old;Concern about shipping costs;15,4
Internet users in the last 3 months;Age: 55 to 64 years old;Concerns about receipt or delivery times;14,6
Internet users in the last 3 months;Age: 55 to 64 years old;Privacy concerns or payment security;29,2
Internet users in the last 3 months;Age: 55 to 64 years old;Lack of confidence in product returns, claims and compensation;25,8
Internet users in the last 3 months;Age: 55 to 64 years old;No need to buy in the last three months;5,2
Internet users in the last 3 months;Age: 55 to 64 years old;Other reasons;16,3
Internet users in the last 3 months;Age: 65 to 74 years old;Total;3.443.268
Internet users in the last 3 months;Age: 65 to 74 years old;Prefers to buy in person in a shop;62,5
Internet users in the last 3 months;Age: 65 to 74 years old;Difficulty placing orders;29,4
Internet users in the last 3 months;Age: 65 to 74 years old;Concern about shipping costs;13
Internet users in the last 3 months;Age: 65 to 74 years old;Concerns about receipt or delivery times;11,7
Internet users in the last 3 months;Age: 65 to 74 years old;Privacy concerns or payment security;30,1
Internet users in the last 3 months;Age: 65 to 74 years old;Lack of confidence in product returns, claims and compensation;24,4
Internet users in the last 3 months;Age: 65 to 74 years old;No need to buy in the last three months;4,2
Internet users in the last 3 months;Age: 65 to 74 years old;Other reasons;18,6
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;13.777.961
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Prefers to buy in person in a shop;33,4
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Difficulty placing orders;9,8
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Concern about shipping costs;10,4
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Concerns about receipt or delivery times;10,8
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Privacy concerns or payment security;19,5
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Lack of confidence in product returns, claims and compensation;17,9
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;No need to buy in the last three months;4,1
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Other reasons;13,1
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Total;4.151.914
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Prefers to buy in person in a shop;35,8
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Difficulty placing orders;12
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Concern about shipping costs;11,6
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Concerns about receipt or delivery times;12,8
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Privacy concerns or payment security;21
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Lack of confidence in product returns, claims and compensation;20,3
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;No need to buy in the last three months;4,1
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Other reasons;15,9
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Total;5.053.472
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Prefers to buy in person in a shop;33,7
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Difficulty placing orders;11,8
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Concern about shipping costs;12,1
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Concerns about receipt or delivery times;11,6
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Privacy concerns or payment security;18,7
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Lack of confidence in product returns, claims and compensation;17,1
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;No need to buy in the last three months;4,7
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Other reasons;13,1
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.737.248
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Prefers to buy in person in a shop;35,1
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Difficulty placing orders;10,1
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Concern about shipping costs;10,1
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Concerns about receipt or delivery times;9,6
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Privacy concerns or payment security;18,5
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Lack of confidence in product returns, claims and compensation;16,9
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;No need to buy in the last three months;5,2
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Other reasons;13
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Total;6.365.686
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Prefers to buy in person in a shop;34,7
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Difficulty placing orders;13,4
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Concern about shipping costs;9,8
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Concerns about receipt or delivery times;10,1
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Privacy concerns or payment security;18,1
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Lack of confidence in product returns, claims and compensation;19
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;No need to buy in the last three months;4,1
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Other reasons;11,9
Internet users in the last 3 months;Size of the household: Households with 1 member;Total;3.112.323
Internet users in the last 3 months;Size of the household: Households with 1 member;Prefers to buy in person in a shop;43,5
Internet users in the last 3 months;Size of the household: Households with 1 member;Difficulty placing orders;15,4
Internet users in the last 3 months;Size of the household: Households with 1 member;Concern about shipping costs;12,6
Internet users in the last 3 months;Size of the household: Households with 1 member;Concerns about receipt or delivery times;13,1
Internet users in the last 3 months;Size of the household: Households with 1 member;Privacy concerns or payment security;23,2
Internet users in the last 3 months;Size of the household: Households with 1 member;Lack of confidence in product returns, claims and compensation;21,4
Internet users in the last 3 months;Size of the household: Households with 1 member;No need to buy in the last three months;4,9
Internet users in the last 3 months;Size of the household: Households with 1 member;Other reasons;14,3
Internet users in the last 3 months;Size of the household: Households with 2 members;Total;8.541.519
Internet users in the last 3 months;Size of the household: Households with 2 members;Prefers to buy in person in a shop;42,3
Internet users in the last 3 months;Size of the household: Households with 2 members;Difficulty placing orders;15,5
Internet users in the last 3 months;Size of the household: Households with 2 members;Concern about shipping costs;11
Internet users in the last 3 months;Size of the household: Households with 2 members;Concerns about receipt or delivery times;10,6
Internet users in the last 3 months;Size of the household: Households with 2 members;Privacy concerns or payment security;23,2
Internet users in the last 3 months;Size of the household: Households with 2 members;Lack of confidence in product returns, claims and compensation;19,7
Internet users in the last 3 months;Size of the household: Households with 2 members;No need to buy in the last three months;3,6
Internet users in the last 3 months;Size of the household: Households with 2 members;Other reasons;12,9
Internet users in the last 3 months;Size of the household: Households with 3 members;Total;9.431.525
Internet users in the last 3 months;Size of the household: Households with 3 members;Prefers to buy in person in a shop;32,8
Internet users in the last 3 months;Size of the household: Households with 3 members;Difficulty placing orders;10,6
Internet users in the last 3 months;Size of the household: Households with 3 members;Concern about shipping costs;11,6
Internet users in the last 3 months;Size of the household: Households with 3 members;Concerns about receipt or delivery times;12,4
Internet users in the last 3 months;Size of the household: Households with 3 members;Privacy concerns or payment security;20
Internet users in the last 3 months;Size of the household: Households with 3 members;Lack of confidence in product returns, claims and compensation;19,3
Internet users in the last 3 months;Size of the household: Households with 3 members;No need to buy in the last three months;5,1
Internet users in the last 3 months;Size of the household: Households with 3 members;Other reasons;12,8
Internet users in the last 3 months;Size of the household: Households with 4 members;Total;9.070.085
Internet users in the last 3 months;Size of the household: Households with 4 members;Prefers to buy in person in a shop;26,4
Internet users in the last 3 months;Size of the household: Households with 4 members;Difficulty placing orders;5,9
Internet users in the last 3 months;Size of the household: Households with 4 members;Concern about shipping costs;8,1
Internet users in the last 3 months;Size of the household: Households with 4 members;Concerns about receipt or delivery times;8,6
Internet users in the last 3 months;Size of the household: Households with 4 members;Privacy concerns or payment security;13,4
Internet users in the last 3 months;Size of the household: Households with 4 members;Lack of confidence in product returns, claims and compensation;14,3
Internet users in the last 3 months;Size of the household: Households with 4 members;No need to buy in the last three months;4
Internet users in the last 3 months;Size of the household: Households with 4 members;Other reasons;12,6
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Total;2.930.829
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Prefers to buy in person in a shop;29,2
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Difficulty placing orders;11,6
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Concern about shipping costs;12,4
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Concerns about receipt or delivery times;11,6
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Privacy concerns or payment security;18,6
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Lack of confidence in product returns, claims and compensation;18,9
Internet users in the last 3 months;Size of the household: Households with 5 or more members;No need to buy in the last three months;4,4
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Other reasons;16,1
Internet users in the last 3 months;Type of household: Single-person household;Total;3.112.323
Internet users in the last 3 months;Type of household: Single-person household;Prefers to buy in person in a shop;43,5
Internet users in the last 3 months;Type of household: Single-person household;Difficulty placing orders;15,4
Internet users in the last 3 months;Type of household: Single-person household;Concern about shipping costs;12,6
Internet users in the last 3 months;Type of household: Single-person household;Concerns about receipt or delivery times;13,1
Internet users in the last 3 months;Type of household: Single-person household;Privacy concerns or payment security;23,2
Internet users in the last 3 months;Type of household: Single-person household;Lack of confidence in product returns, claims and compensation;21,4
Internet users in the last 3 months;Type of household: Single-person household;No need to buy in the last three months;4,9
Internet users in the last 3 months;Type of household: Single-person household;Other reasons;14,3
Internet users in the last 3 months;Type of household: Single parent living with a child;Total;3.977.043
Internet users in the last 3 months;Type of household: Single parent living with a child;Prefers to buy in person in a shop;34,9
Internet users in the last 3 months;Type of household: Single parent living with a child;Difficulty placing orders;9,5
Internet users in the last 3 months;Type of household: Single parent living with a child;Concern about shipping costs;12,2
Internet users in the last 3 months;Type of household: Single parent living with a child;Concerns about receipt or delivery times;11,4
Internet users in the last 3 months;Type of household: Single parent living with a child;Privacy concerns or payment security;20
Internet users in the last 3 months;Type of household: Single parent living with a child;Lack of confidence in product returns, claims and compensation;18,9
Internet users in the last 3 months;Type of household: Single parent living with a child;No need to buy in the last three months;4,5
Internet users in the last 3 months;Type of household: Single parent living with a child;Other reasons;13,6
Internet users in the last 3 months;Type of household: Couple living together without children;Total;5.433.853
Internet users in the last 3 months;Type of household: Couple living together without children;Prefers to buy in person in a shop;43,3
Internet users in the last 3 months;Type of household: Couple living together without children;Difficulty placing orders;16,9
Internet users in the last 3 months;Type of household: Couple living together without children;Concern about shipping costs;10,3
Internet users in the last 3 months;Type of household: Couple living together without children;Concerns about receipt or delivery times;10
Internet users in the last 3 months;Type of household: Couple living together without children;Privacy concerns or payment security;22,3
Internet users in the last 3 months;Type of household: Couple living together without children;Lack of confidence in product returns, claims and compensation;19,1
Internet users in the last 3 months;Type of household: Couple living together without children;No need to buy in the last three months;3,3
Internet users in the last 3 months;Type of household: Couple living together without children;Other reasons;12,5
Internet users in the last 3 months;Type of household: Couple living together with children;Total;16.992.529
Internet users in the last 3 months;Type of household: Couple living together with children;Prefers to buy in person in a shop;27,8
Internet users in the last 3 months;Type of household: Couple living together with children;Difficulty placing orders;8
Internet users in the last 3 months;Type of household: Couple living together with children;Concern about shipping costs;9,2
Internet users in the last 3 months;Type of household: Couple living together with children;Concerns about receipt or delivery times;10,1
Internet users in the last 3 months;Type of household: Couple living together with children;Privacy concerns or payment security;16,2
Internet users in the last 3 months;Type of household: Couple living together with children;Lack of confidence in product returns, claims and compensation;16
Internet users in the last 3 months;Type of household: Couple living together with children;No need to buy in the last three months;4,6
Internet users in the last 3 months;Type of household: Couple living together with children;Other reasons;12,8
Internet users in the last 3 months;Type of household: Other type of household;Total;3.570.531
Internet users in the last 3 months;Type of household: Other type of household;Prefers to buy in person in a shop;41,9
Internet users in the last 3 months;Type of household: Other type of household;Difficulty placing orders;15,1
Internet users in the last 3 months;Type of household: Other type of household;Concern about shipping costs;14,8
Internet users in the last 3 months;Type of household: Other type of household;Concerns about receipt or delivery times;13,4
Internet users in the last 3 months;Type of household: Other type of household;Privacy concerns or payment security;24,3
Internet users in the last 3 months;Type of household: Other type of household;Lack of confidence in product returns, claims and compensation;23,8
Internet users in the last 3 months;Type of household: Other type of household;No need to buy in the last three months;4
Internet users in the last 3 months;Type of household: Other type of household;Other reasons;14,6
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Total;15.757.980
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Prefers to buy in person in a shop;37,6
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Difficulty placing orders;13,9
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Concern about shipping costs;11
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Concerns about receipt or delivery times;10,9
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Privacy concerns or payment security;21,3
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Lack of confidence in product returns, claims and compensation;19,8
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;No need to buy in the last three months;4,6
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Other reasons;13
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.398.529
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Prefers to buy in person in a shop;24
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Difficulty placing orders;6,4
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Concern about shipping costs;8,1
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Concerns about receipt or delivery times;10,6
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Privacy concerns or payment security;14,3
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Lack of confidence in product returns, claims and compensation;14,8
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;No need to buy in the last three months;3,5
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other reasons;11,2
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Total;13.929.771
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Prefers to buy in person in a shop;32,8
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Difficulty placing orders;9,1
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Concern about shipping costs;10,9
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Concerns about receipt or delivery times;10,9
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Privacy concerns or payment security;18
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Lack of confidence in product returns, claims and compensation;17,3
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;No need to buy in the last three months;4,2
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Other reasons;13,9
Internet users in the last 3 months;Nationality: Spanish;Total;28.858.487
Internet users in the last 3 months;Nationality: Spanish;Prefers to buy in person in a shop;33,8
Internet users in the last 3 months;Nationality: Spanish;Difficulty placing orders;10,7
Internet users in the last 3 months;Nationality: Spanish;Concern about shipping costs;10,3
Internet users in the last 3 months;Nationality: Spanish;Concerns about receipt or delivery times;10,3
Internet users in the last 3 months;Nationality: Spanish;Privacy concerns or payment security;18,9
Internet users in the last 3 months;Nationality: Spanish;Lack of confidence in product returns, claims and compensation;17,6
Internet users in the last 3 months;Nationality: Spanish;No need to buy in the last three months;4,2
Internet users in the last 3 months;Nationality: Spanish;Other reasons;12,6
Internet users in the last 3 months;Nationality: Foreign;Total;4.227.793
Internet users in the last 3 months;Nationality: Foreign;Prefers to buy in person in a shop;36,8
Internet users in the last 3 months;Nationality: Foreign;Difficulty placing orders;13,5
Internet users in the last 3 months;Nationality: Foreign;Concern about shipping costs;12,7
Internet users in the last 3 months;Nationality: Foreign;Concerns about receipt or delivery times;14,7
Internet users in the last 3 months;Nationality: Foreign;Privacy concerns or payment security;21,1
Internet users in the last 3 months;Nationality: Foreign;Lack of confidence in product returns, claims and compensation;22
Internet users in the last 3 months;Nationality: Foreign;No need to buy in the last three months;5,1
Internet users in the last 3 months;Nationality: Foreign;Other reasons;17
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Total Persons;Total;13.628.756
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Total Persons;Prefers to buy in person in a shop;83
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Total Persons;Difficulty placing orders;27
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Total Persons;Concern about shipping costs;25,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Total Persons;Concerns about receipt or delivery times;26,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Total Persons;Privacy concerns or payment security;46,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Total Persons;Lack of confidence in product returns, claims and compensation;44,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Total Persons;No need to buy in the last three months;10,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Total Persons;Other reasons;32
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Male;Total;6.679.101
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Male;Prefers to buy in person in a shop;79,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Male;Difficulty placing orders;24,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Male;Concern about shipping costs;24,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Male;Concerns about receipt or delivery times;25,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Male;Privacy concerns or payment security;43,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Male;Lack of confidence in product returns, claims and compensation;43,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Male;No need to buy in the last three months;11,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Male;Other reasons;33,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Female;Total;6.949.654
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Female;Prefers to buy in person in a shop;86,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Female;Difficulty placing orders;28,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Female;Concern about shipping costs;27,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Female;Concerns about receipt or delivery times;26,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Female;Privacy concerns or payment security;49,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Female;Lack of confidence in product returns, claims and compensation;45
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Female;No need to buy in the last three months;9,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Sex: Female;Other reasons;30,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 16 to 24 years old;Total;1.520.504
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 16 to 24 years old;Prefers to buy in person in a shop;63,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 16 to 24 years old;Difficulty placing orders;8,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 16 to 24 years old;Concern about shipping costs;21,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 16 to 24 years old;Concerns about receipt or delivery times;24,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 16 to 24 years old;Privacy concerns or payment security;33,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 16 to 24 years old;Lack of confidence in product returns, claims and compensation;35,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 16 to 24 years old;No need to buy in the last three months;12,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 16 to 24 years old;Other reasons;40,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 25 to 34 years old;Total;1.299.542
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 25 to 34 years old;Prefers to buy in person in a shop;77,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 25 to 34 years old;Difficulty placing orders;13,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 25 to 34 years old;Concern about shipping costs;23,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 25 to 34 years old;Concerns about receipt or delivery times;28,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 25 to 34 years old;Privacy concerns or payment security;37,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 25 to 34 years old;Lack of confidence in product returns, claims and compensation;43,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 25 to 34 years old;No need to buy in the last three months;13,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 25 to 34 years old;Other reasons;31,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 35 to 44 years old;Total;2.050.803
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 35 to 44 years old;Prefers to buy in person in a shop;80,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 35 to 44 years old;Difficulty placing orders;25,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 35 to 44 years old;Concern about shipping costs;34,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 35 to 44 years old;Concerns about receipt or delivery times;35,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 35 to 44 years old;Privacy concerns or payment security;51,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 35 to 44 years old;Lack of confidence in product returns, claims and compensation;53,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 35 to 44 years old;No need to buy in the last three months;14,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 35 to 44 years old;Other reasons;34,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 45 to 54 years old;Total;3.032.844
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 45 to 54 years old;Prefers to buy in person in a shop;83,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 45 to 54 years old;Difficulty placing orders;24,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 45 to 54 years old;Concern about shipping costs;27
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 45 to 54 years old;Concerns about receipt or delivery times;28,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 45 to 54 years old;Privacy concerns or payment security;51
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 45 to 54 years old;Lack of confidence in product returns, claims and compensation;48,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 45 to 54 years old;No need to buy in the last three months;10,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 45 to 54 years old;Other reasons;34
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 55 to 64 years old;Total;3.362.840
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 55 to 64 years old;Prefers to buy in person in a shop;89
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 55 to 64 years old;Difficulty placing orders;32,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 55 to 64 years old;Concern about shipping costs;27
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 55 to 64 years old;Concerns about receipt or delivery times;25,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 55 to 64 years old;Privacy concerns or payment security;51,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 55 to 64 years old;Lack of confidence in product returns, claims and compensation;45,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 55 to 64 years old;No need to buy in the last three months;9,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 55 to 64 years old;Other reasons;28,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 65 to 74 years old;Total;2.362.222
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 65 to 74 years old;Prefers to buy in person in a shop;91,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 65 to 74 years old;Difficulty placing orders;42,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 65 to 74 years old;Concern about shipping costs;18,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 65 to 74 years old;Concerns about receipt or delivery times;17
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 65 to 74 years old;Privacy concerns or payment security;43,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 65 to 74 years old;Lack of confidence in product returns, claims and compensation;35,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 65 to 74 years old;No need to buy in the last three months;6,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Age: 65 to 74 years old;Other reasons;27,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;5.497.485
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: More than 100,000 inhabitants and provincial capitals;Prefers to buy in person in a shop;83,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: More than 100,000 inhabitants and provincial capitals;Difficulty placing orders;24,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: More than 100,000 inhabitants and provincial capitals;Concern about shipping costs;25,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: More than 100,000 inhabitants and provincial capitals;Concerns about receipt or delivery times;27
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: More than 100,000 inhabitants and provincial capitals;Privacy concerns or payment security;49
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: More than 100,000 inhabitants and provincial capitals;Lack of confidence in product returns, claims and compensation;45
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: More than 100,000 inhabitants and provincial capitals;No need to buy in the last three months;10,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: More than 100,000 inhabitants and provincial capitals;Other reasons;32,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 50,000 to 100,000 inhabitants;Total;1.804.467
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 50,000 to 100,000 inhabitants;Prefers to buy in person in a shop;82,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 50,000 to 100,000 inhabitants;Difficulty placing orders;27,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 50,000 to 100,000 inhabitants;Concern about shipping costs;26,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 50,000 to 100,000 inhabitants;Concerns about receipt or delivery times;29,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 50,000 to 100,000 inhabitants;Privacy concerns or payment security;48,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 50,000 to 100,000 inhabitants;Lack of confidence in product returns, claims and compensation;46,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 50,000 to 100,000 inhabitants;No need to buy in the last three months;9,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 50,000 to 100,000 inhabitants;Other reasons;36,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 20,000 to 50,000 inhabitants;Total;2.018.116
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 20,000 to 50,000 inhabitants;Prefers to buy in person in a shop;84,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 20,000 to 50,000 inhabitants;Difficulty placing orders;29,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 20,000 to 50,000 inhabitants;Concern about shipping costs;30,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 20,000 to 50,000 inhabitants;Concerns about receipt or delivery times;29
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 20,000 to 50,000 inhabitants;Privacy concerns or payment security;46,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 20,000 to 50,000 inhabitants;Lack of confidence in product returns, claims and compensation;42,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 20,000 to 50,000 inhabitants;No need to buy in the last three months;11,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 20,000 to 50,000 inhabitants;Other reasons;32,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 10,000 to 20,000 inhabitants;Total;1.592.341
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 10,000 to 20,000 inhabitants;Prefers to buy in person in a shop;82,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 10,000 to 20,000 inhabitants;Difficulty placing orders;23,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 10,000 to 20,000 inhabitants;Concern about shipping costs;23,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 10,000 to 20,000 inhabitants;Concerns about receipt or delivery times;22,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 10,000 to 20,000 inhabitants;Privacy concerns or payment security;43,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 10,000 to 20,000 inhabitants;Lack of confidence in product returns, claims and compensation;39,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 10,000 to 20,000 inhabitants;No need to buy in the last three months;12,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: 10,000 to 20,000 inhabitants;Other reasons;30,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: Less than 10,000 inhabitants;Total;2.716.347
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: Less than 10,000 inhabitants;Prefers to buy in person in a shop;81,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: Less than 10,000 inhabitants;Difficulty placing orders;31,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: Less than 10,000 inhabitants;Concern about shipping costs;23,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: Less than 10,000 inhabitants;Concerns about receipt or delivery times;23,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: Less than 10,000 inhabitants;Privacy concerns or payment security;42,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: Less than 10,000 inhabitants;Lack of confidence in product returns, claims and compensation;44,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: Less than 10,000 inhabitants;No need to buy in the last three months;9,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Habitat: Less than 10,000 inhabitants;Other reasons;27,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 1 member;Total;1.540.227
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 1 member;Prefers to buy in person in a shop;87,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 1 member;Difficulty placing orders;31
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 1 member;Concern about shipping costs;25,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 1 member;Concerns about receipt or delivery times;26,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 1 member;Privacy concerns or payment security;46,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 1 member;Lack of confidence in product returns, claims and compensation;43,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 1 member;No need to buy in the last three months;10
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 1 member;Other reasons;29
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 2 members;Total;4.143.049
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 2 members;Prefers to buy in person in a shop;87,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 2 members;Difficulty placing orders;31,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 2 members;Concern about shipping costs;22,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 2 members;Concerns about receipt or delivery times;21,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 2 members;Privacy concerns or payment security;47,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 2 members;Lack of confidence in product returns, claims and compensation;40,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 2 members;No need to buy in the last three months;7,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 2 members;Other reasons;26,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 3 members;Total;3.730.495
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 3 members;Prefers to buy in person in a shop;83
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 3 members;Difficulty placing orders;26,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 3 members;Concern about shipping costs;29,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 3 members;Concerns about receipt or delivery times;31,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 3 members;Privacy concerns or payment security;50,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 3 members;Lack of confidence in product returns, claims and compensation;48,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 3 members;No need to buy in the last three months;13
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 3 members;Other reasons;32,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 4 members;Total;3.050.455
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 4 members;Prefers to buy in person in a shop;78,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 4 members;Difficulty placing orders;17,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 4 members;Concern about shipping costs;24,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 4 members;Concerns about receipt or delivery times;25,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 4 members;Privacy concerns or payment security;39,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 4 members;Lack of confidence in product returns, claims and compensation;42,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 4 members;No need to buy in the last three months;11,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 4 members;Other reasons;37,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 5 or more members;Total;1.164.531
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 5 or more members;Prefers to buy in person in a shop;73,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 5 or more members;Difficulty placing orders;29,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 5 or more members;Concern about shipping costs;31,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 5 or more members;Concerns about receipt or delivery times;29,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 5 or more members;Privacy concerns or payment security;46,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 5 or more members;Lack of confidence in product returns, claims and compensation;47,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 5 or more members;No need to buy in the last three months;11,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Size of the household: Households with 5 or more members;Other reasons;40,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single-person household;Total;1.540.227
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single-person household;Prefers to buy in person in a shop;87,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single-person household;Difficulty placing orders;31
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single-person household;Concern about shipping costs;25,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single-person household;Concerns about receipt or delivery times;26,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single-person household;Privacy concerns or payment security;46,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single-person household;Lack of confidence in product returns, claims and compensation;43,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single-person household;No need to buy in the last three months;10
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single-person household;Other reasons;29
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single parent living with a child;Total;1.652.366
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single parent living with a child;Prefers to buy in person in a shop;84
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single parent living with a child;Difficulty placing orders;22,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single parent living with a child;Concern about shipping costs;29,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single parent living with a child;Concerns about receipt or delivery times;27,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single parent living with a child;Privacy concerns or payment security;48,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single parent living with a child;Lack of confidence in product returns, claims and compensation;45,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single parent living with a child;No need to buy in the last three months;10,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Single parent living with a child;Other reasons;32,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together without children;Total;2.636.581
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together without children;Prefers to buy in person in a shop;89,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together without children;Difficulty placing orders;34,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together without children;Concern about shipping costs;21,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together without children;Concerns about receipt or delivery times;20,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together without children;Privacy concerns or payment security;46
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together without children;Lack of confidence in product returns, claims and compensation;39,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together without children;No need to buy in the last three months;6,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together without children;Other reasons;25,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together with children;Total;6.033.878
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together with children;Prefers to buy in person in a shop;78,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together with children;Difficulty placing orders;22,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together with children;Concern about shipping costs;25,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together with children;Concerns about receipt or delivery times;28,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together with children;Privacy concerns or payment security;45,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together with children;Lack of confidence in product returns, claims and compensation;45
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together with children;No need to buy in the last three months;12,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Couple living together with children;Other reasons;36
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Other type of household;Total;1.765.704
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Other type of household;Prefers to buy in person in a shop;84,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Other type of household;Difficulty placing orders;30,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Other type of household;Concern about shipping costs;29,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Other type of household;Concerns about receipt or delivery times;27,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Other type of household;Privacy concerns or payment security;49,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Other type of household;Lack of confidence in product returns, claims and compensation;48,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Other type of household;No need to buy in the last three months;8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Type of household: Other type of household;Other reasons;29,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation in couple: Living with your spouse;Total;6.789.845
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation in couple: Living with your spouse;Prefers to buy in person in a shop;87,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation in couple: Living with your spouse;Difficulty placing orders;32,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation in couple: Living with your spouse;Concern about shipping costs;25,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation in couple: Living with your spouse;Concerns about receipt or delivery times;25,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation in couple: Living with your spouse;Privacy concerns or payment security;49,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation in couple: Living with your spouse;Lack of confidence in product returns, claims and compensation;45,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation in couple: Living with your spouse;No need to buy in the last three months;10,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation in couple: Living with your spouse;Other reasons;30,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;1.068.462
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Co-habiting with a domestic partner;Prefers to buy in person in a shop;76,4
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Co-habiting with a domestic partner;Difficulty placing orders;20,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Co-habiting with a domestic partner;Concern about shipping costs;25,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Co-habiting with a domestic partner;Concerns about receipt or delivery times;33,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Co-habiting with a domestic partner;Privacy concerns or payment security;45,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Co-habiting with a domestic partner;Lack of confidence in product returns, claims and compensation;47,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Co-habiting with a domestic partner;No need to buy in the last three months;11,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Co-habiting with a domestic partner;Other reasons;35,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Not cohabiting as a couple;Total;5.770.449
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Not cohabiting as a couple;Prefers to buy in person in a shop;79,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Not cohabiting as a couple;Difficulty placing orders;22
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Not cohabiting as a couple;Concern about shipping costs;26,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Not cohabiting as a couple;Concerns about receipt or delivery times;26,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Not cohabiting as a couple;Privacy concerns or payment security;43,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Not cohabiting as a couple;Lack of confidence in product returns, claims and compensation;41,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Not cohabiting as a couple;No need to buy in the last three months;10,2
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Cohabitation as a couple: Not cohabiting as a couple;Other reasons;33,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Spanish;Total;11.633.647
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Spanish;Prefers to buy in person in a shop;83,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Spanish;Difficulty placing orders;26,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Spanish;Concern about shipping costs;25,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Spanish;Concerns about receipt or delivery times;25,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Spanish;Privacy concerns or payment security;46,9
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Spanish;Lack of confidence in product returns, claims and compensation;43,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Spanish;No need to buy in the last three months;10,5
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Spanish;Other reasons;31,3
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Foreign;Total;1.995.109
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Foreign;Prefers to buy in person in a shop;78
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Foreign;Difficulty placing orders;28,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Foreign;Concern about shipping costs;27
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Foreign;Concerns about receipt or delivery times;31,1
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Foreign;Privacy concerns or payment security;44,6
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Foreign;Lack of confidence in product returns, claims and compensation;46,7
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Foreign;No need to buy in the last three months;10,8
Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;Nationality: Foreign;Other reasons;36