Population class;Socio-economic characteristics;Documentation or claim;Total
Total Persons  (16 to 74 years old);Total Persons;Total;35.436.056
Total Persons  (16 to 74 years old);Total Persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;36,3
Total Persons  (16 to 74 years old);Total Persons;They have requested an official document or certificate;24,1
Total Persons  (16 to 74 years old);Total Persons;They have applied for grants or rights;21,3
Total Persons  (16 to 74 years old);Total Persons;Other requests, claims, or complaints;5,7
Total Persons  (16 to 74 years old);Total Persons;They have not requested any official document or filed any complaint or claim although they needed to do so;6,3
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Total;975.226
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;9,3
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;They have requested an official document or certificate;4,8
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;They have applied for grants or rights;4,4
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Other requests, claims, or complaints;2,6
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;They have not requested any official document or filed any complaint or claim although they needed to do so;17,1
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Total;3.261.171
Total Persons  (16 to 74 years old);Studies completed: Primary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;11,1
Total Persons  (16 to 74 years old);Studies completed: Primary Education;They have requested an official document or certificate;5,2
Total Persons  (16 to 74 years old);Studies completed: Primary Education;They have applied for grants or rights;7,6
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Other requests, claims, or complaints;1
Total Persons  (16 to 74 years old);Studies completed: Primary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;7,1
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Total;8.449.633
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;27
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;They have requested an official document or certificate;14,6
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;They have applied for grants or rights;17,4
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Other requests, claims, or complaints;3,8
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;7,2
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Total;9.544.914
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,2
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;They have requested an official document or certificate;27,2
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;They have applied for grants or rights;25,5
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Other requests, claims, or complaints;5,2
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Total;3.766.121
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,3
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;They have requested an official document or certificate;28,6
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;They have applied for grants or rights;22,7
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Other requests, claims, or complaints;6
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;They have not requested any official document or filed any complaint or claim although they needed to do so;7
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Total;3.702.568
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,1
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;They have requested an official document or certificate;34,6
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;They have applied for grants or rights;25,7
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Other requests, claims, or complaints;8,2
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Total;5.303.804
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;51
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;They have requested an official document or certificate;37,4
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;They have applied for grants or rights;26,5
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Other requests, claims, or complaints;10,7
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Total;355.817
Total Persons  (16 to 74 years old);Studies completed: University doctorate;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;57,7
Total Persons  (16 to 74 years old);Studies completed: University doctorate;They have requested an official document or certificate;42,2
Total Persons  (16 to 74 years old);Studies completed: University doctorate;They have applied for grants or rights;33,2
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Other requests, claims, or complaints;12,7
Total Persons  (16 to 74 years old);Studies completed: University doctorate;They have not requested any official document or filed any complaint or claim although they needed to do so;1,6
Total Persons  (16 to 74 years old);Studies completed: Others;Total;76.800
Total Persons  (16 to 74 years old);Studies completed: Others;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;11,4
Total Persons  (16 to 74 years old);Studies completed: Others;They have requested an official document or certificate;..
Total Persons  (16 to 74 years old);Studies completed: Others;They have applied for grants or rights;11,4
Total Persons  (16 to 74 years old);Studies completed: Others;Other requests, claims, or complaints;..
Total Persons  (16 to 74 years old);Studies completed: Others;They have not requested any official document or filed any complaint or claim although they needed to do so;61,7
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Total;20.498.176
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;They have requested an official document or certificate;29,3
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;They have applied for grants or rights;22,9
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Other requests, claims, or complaints;7,7
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Total;3.770.240
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,7
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;They have requested an official document or certificate;21,5
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;They have applied for grants or rights;26,8
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Other requests, claims, or complaints;3,1
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;They have not requested any official document or filed any complaint or claim although they needed to do so;8,6
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Total;3.158.289
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;51
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;They have requested an official document or certificate;30,1
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;They have applied for grants or rights;38,5
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Other requests, claims, or complaints;4,4
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;They have not requested any official document or filed any complaint or claim although they needed to do so;4
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Total;1.850.355
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;11,8
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;They have requested an official document or certificate;7,2
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;They have applied for grants or rights;7,3
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Other requests, claims, or complaints;1,3
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;They have not requested any official document or filed any complaint or claim although they needed to do so;9,7
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Total;5.101.010
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;13,3
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;They have requested an official document or certificate;8,7
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;They have applied for grants or rights;6,3
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Other requests, claims, or complaints;2,4
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;They have not requested any official document or filed any complaint or claim although they needed to do so;8,2
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Total;1.057.985
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;26,7
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;They have requested an official document or certificate;18,3
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;They have applied for grants or rights;15,3
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Other requests, claims, or complaints;3,4
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;They have not requested any official document or filed any complaint or claim although they needed to do so;6,5
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Total;13.914.348
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,9
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;They have requested an official document or certificate;27,9
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;They have applied for grants or rights;20,7
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Other requests, claims, or complaints;7,5
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Total;3.288.183
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;52,9
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;They have requested an official document or certificate;36,4
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;They have applied for grants or rights;33,2
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Other requests, claims, or complaints;11,2
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Total;1.267.180
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,4
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;They have requested an official document or certificate;30,8
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;They have applied for grants or rights;23,7
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Other requests, claims, or complaints;5,3
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;They have not requested any official document or filed any complaint or claim although they needed to do so;9,2
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Total;1.900.326
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,9
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;They have requested an official document or certificate;26,4
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;They have applied for grants or rights;20,2
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Other requests, claims, or complaints;5,1
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;They have not requested any official document or filed any complaint or claim although they needed to do so;5,9
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Total;128.139
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,5
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);They have requested an official document or certificate;26,8
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);They have applied for grants or rights;26,3
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Other requests, claims, or complaints;1,7
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);They have not requested any official document or filed any complaint or claim although they needed to do so;7,8
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Total;17.097.865
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,8
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;They have requested an official document or certificate;28,9
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;They have applied for grants or rights;21,3
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Other requests, claims, or complaints;7,8
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;They have not requested any official document or filed any complaint or claim although they needed to do so;5,6
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Total;3.400.312
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;They have requested an official document or certificate;31,4
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;They have applied for grants or rights;30,7
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Other requests, claims, or complaints;7,3
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Total Persons  (16 to 74 years old);Main occupation: Manual;Total;5.582.625
Total Persons  (16 to 74 years old);Main occupation: Manual;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;29,5
Total Persons  (16 to 74 years old);Main occupation: Manual;They have requested an official document or certificate;18
Total Persons  (16 to 74 years old);Main occupation: Manual;They have applied for grants or rights;18
Total Persons  (16 to 74 years old);Main occupation: Manual;Other requests, claims, or complaints;5,1
Total Persons  (16 to 74 years old);Main occupation: Manual;They have not requested any official document or filed any complaint or claim although they needed to do so;7,2
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Total;14.915.552
Total Persons  (16 to 74 years old);Main occupation: Non-manual;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,6
Total Persons  (16 to 74 years old);Main occupation: Non-manual;They have requested an official document or certificate;33,5
Total Persons  (16 to 74 years old);Main occupation: Non-manual;They have applied for grants or rights;24,7
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Other requests, claims, or complaints;8,7
Total Persons  (16 to 74 years old);Main occupation: Non-manual;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Total;876.084
Total Persons  (16 to 74 years old);Main occupation: ICT workers;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;53,7
Total Persons  (16 to 74 years old);Main occupation: ICT workers;They have requested an official document or certificate;39,5
Total Persons  (16 to 74 years old);Main occupation: ICT workers;They have applied for grants or rights;24,9
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Other requests, claims, or complaints;13,8
Total Persons  (16 to 74 years old);Main occupation: ICT workers;They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Total Persons  (16 to 74 years old);Main occupation: Other workers;Total;19.622.093
Total Persons  (16 to 74 years old);Main occupation: Other workers;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,4
Total Persons  (16 to 74 years old);Main occupation: Other workers;They have requested an official document or certificate;28,8
Total Persons  (16 to 74 years old);Main occupation: Other workers;They have applied for grants or rights;22,8
Total Persons  (16 to 74 years old);Main occupation: Other workers;Other requests, claims, or complaints;7,4
Total Persons  (16 to 74 years old);Main occupation: Other workers;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Total;4.855.149
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;28,2
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;They have requested an official document or certificate;16,2
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;They have applied for grants or rights;18,3
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Other requests, claims, or complaints;3,3
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;They have not requested any official document or filed any complaint or claim although they needed to do so;7,3
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Total;10.437.115
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32,7
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;They have requested an official document or certificate;21,1
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;They have applied for grants or rights;19,4
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Other requests, claims, or complaints;4,9
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;They have not requested any official document or filed any complaint or claim although they needed to do so;6,5
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Total;7.464.629
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,1
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;They have requested an official document or certificate;27,1
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;They have applied for grants or rights;22,4
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Other requests, claims, or complaints;7,1
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;They have not requested any official document or filed any complaint or claim although they needed to do so;7,4
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Total;3.202.655
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45,5
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;They have requested an official document or certificate;33,6
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;They have applied for grants or rights;25,7
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Other requests, claims, or complaints;7,1
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;They have not requested any official document or filed any complaint or claim although they needed to do so;5,9
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Total;5.428.245
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,4
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;They have requested an official document or certificate;32,2
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;They have applied for grants or rights;24,9
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Other requests, claims, or complaints;8,8
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Total;4.048.263
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;29,6
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;They have requested an official document or certificate;17,3
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;They have applied for grants or rights;19,1
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Other requests, claims, or complaints;2,8
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 12 months;Total Persons;Total;33.632.763
Internet users in the last 12 months;Total Persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,2
Internet users in the last 12 months;Total Persons;They have requested an official document or certificate;25,4
Internet users in the last 12 months;Total Persons;They have applied for grants or rights;22,4
Internet users in the last 12 months;Total Persons;Other requests, claims, or complaints;6
Internet users in the last 12 months;Total Persons;They have not requested any official document or filed any complaint or claim although they needed to do so;6,7
Internet users in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Total;622.392
Internet users in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;14,6
Internet users in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;They have requested an official document or certificate;7,5
Internet users in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;They have applied for grants or rights;6,8
Internet users in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Other requests, claims, or complaints;4
Internet users in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;They have not requested any official document or filed any complaint or claim although they needed to do so;26,8
Internet users in the last 12 months;Studies completed: Primary Education;Total;2.544.191
Internet users in the last 12 months;Studies completed: Primary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;14,2
Internet users in the last 12 months;Studies completed: Primary Education;They have requested an official document or certificate;6,7
Internet users in the last 12 months;Studies completed: Primary Education;They have applied for grants or rights;9,7
Internet users in the last 12 months;Studies completed: Primary Education;Other requests, claims, or complaints;1,2
Internet users in the last 12 months;Studies completed: Primary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;9,1
Internet users in the last 12 months;Studies completed: First stage Secondary Education;Total;7.945.446
Internet users in the last 12 months;Studies completed: First stage Secondary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;28,8
Internet users in the last 12 months;Studies completed: First stage Secondary Education;They have requested an official document or certificate;15,6
Internet users in the last 12 months;Studies completed: First stage Secondary Education;They have applied for grants or rights;18,5
Internet users in the last 12 months;Studies completed: First stage Secondary Education;Other requests, claims, or complaints;4
Internet users in the last 12 months;Studies completed: First stage Secondary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;7,7
Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Total;9.413.219
Internet users in the last 12 months;Studies completed: Second stage Secondary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,8
Internet users in the last 12 months;Studies completed: Second stage Secondary Education;They have requested an official document or certificate;27,6
Internet users in the last 12 months;Studies completed: Second stage Secondary Education;They have applied for grants or rights;25,8
Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Other requests, claims, or complaints;5,3
Internet users in the last 12 months;Studies completed: Second stage Secondary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Total;3.728.645
Internet users in the last 12 months;Studies completed: Advanced Vocational Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,7
Internet users in the last 12 months;Studies completed: Advanced Vocational Education;They have requested an official document or certificate;28,9
Internet users in the last 12 months;Studies completed: Advanced Vocational Education;They have applied for grants or rights;22,9
Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Other requests, claims, or complaints;6
Internet users in the last 12 months;Studies completed: Advanced Vocational Education;They have not requested any official document or filed any complaint or claim although they needed to do so;7,1
Internet users in the last 12 months;Studies completed: University studies and similar;Total;3.671.237
Internet users in the last 12 months;Studies completed: University studies and similar;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,5
Internet users in the last 12 months;Studies completed: University studies and similar;They have requested an official document or certificate;34,9
Internet users in the last 12 months;Studies completed: University studies and similar;They have applied for grants or rights;25,9
Internet users in the last 12 months;Studies completed: University studies and similar;Other requests, claims, or complaints;8,3
Internet users in the last 12 months;Studies completed: University studies and similar;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Total;5.283.024
Internet users in the last 12 months;Studies completed: University studies, Master's and similar;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;51,2
Internet users in the last 12 months;Studies completed: University studies, Master's and similar;They have requested an official document or certificate;37,5
Internet users in the last 12 months;Studies completed: University studies, Master's and similar;They have applied for grants or rights;26,6
Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Other requests, claims, or complaints;10,8
Internet users in the last 12 months;Studies completed: University studies, Master's and similar;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 12 months;Studies completed: University doctorate;Total;355.817
Internet users in the last 12 months;Studies completed: University doctorate;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;57,7
Internet users in the last 12 months;Studies completed: University doctorate;They have requested an official document or certificate;42,2
Internet users in the last 12 months;Studies completed: University doctorate;They have applied for grants or rights;33,2
Internet users in the last 12 months;Studies completed: University doctorate;Other requests, claims, or complaints;12,7
Internet users in the last 12 months;Studies completed: University doctorate;They have not requested any official document or filed any complaint or claim although they needed to do so;1,6
Internet users in the last 12 months;Studies completed: Others;Total;68.793
Internet users in the last 12 months;Studies completed: Others;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;12,8
Internet users in the last 12 months;Studies completed: Others;They have requested an official document or certificate;..
Internet users in the last 12 months;Studies completed: Others;They have applied for grants or rights;12,8
Internet users in the last 12 months;Studies completed: Others;Other requests, claims, or complaints;..
Internet users in the last 12 months;Studies completed: Others;They have not requested any official document or filed any complaint or claim although they needed to do so;68,9
Internet users in the last 12 months;Employment situation: Employed economically active persons;Total;20.267.034
Internet users in the last 12 months;Employment situation: Employed economically active persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,4
Internet users in the last 12 months;Employment situation: Employed economically active persons;They have requested an official document or certificate;29,6
Internet users in the last 12 months;Employment situation: Employed economically active persons;They have applied for grants or rights;23,1
Internet users in the last 12 months;Employment situation: Employed economically active persons;Other requests, claims, or complaints;7,8
Internet users in the last 12 months;Employment situation: Employed economically active persons;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Total;3.597.236
Internet users in the last 12 months;Employment situation: Unemployed economically active persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,6
Internet users in the last 12 months;Employment situation: Unemployed economically active persons;They have requested an official document or certificate;22,6
Internet users in the last 12 months;Employment situation: Unemployed economically active persons;They have applied for grants or rights;28,1
Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Other requests, claims, or complaints;3,3
Internet users in the last 12 months;Employment situation: Unemployed economically active persons;They have not requested any official document or filed any complaint or claim although they needed to do so;9
Internet users in the last 12 months;Employment situation: Inactive population: Students;Total;3.143.995
Internet users in the last 12 months;Employment situation: Inactive population: Students;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;51,3
Internet users in the last 12 months;Employment situation: Inactive population: Students;They have requested an official document or certificate;30,3
Internet users in the last 12 months;Employment situation: Inactive population: Students;They have applied for grants or rights;38,6
Internet users in the last 12 months;Employment situation: Inactive population: Students;Other requests, claims, or complaints;4,4
Internet users in the last 12 months;Employment situation: Inactive population: Students;They have not requested any official document or filed any complaint or claim although they needed to do so;4
Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Total;1.544.203
Internet users in the last 12 months;Employment situation: Inactive population: Household chores;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;14,1
Internet users in the last 12 months;Employment situation: Inactive population: Household chores;They have requested an official document or certificate;8,6
Internet users in the last 12 months;Employment situation: Inactive population: Household chores;They have applied for grants or rights;8,7
Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Other requests, claims, or complaints;1,6
Internet users in the last 12 months;Employment situation: Inactive population: Household chores;They have not requested any official document or filed any complaint or claim although they needed to do so;11,6
Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Total;4.133.844
Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;16,4
Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;They have requested an official document or certificate;10,8
Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;They have applied for grants or rights;7,8
Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Other requests, claims, or complaints;3
Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;They have not requested any official document or filed any complaint or claim although they needed to do so;10,1
Internet users in the last 12 months;Employment situation: Other employment situation;Total;946.450
Internet users in the last 12 months;Employment situation: Other employment situation;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;29,9
Internet users in the last 12 months;Employment situation: Other employment situation;They have requested an official document or certificate;20,5
Internet users in the last 12 months;Employment situation: Other employment situation;They have applied for grants or rights;17,1
Internet users in the last 12 months;Employment situation: Other employment situation;Other requests, claims, or complaints;3,7
Internet users in the last 12 months;Employment situation: Other employment situation;They have not requested any official document or filed any complaint or claim although they needed to do so;7,3
Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;13.812.143
Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,2
Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have requested an official document or certificate;28,1
Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have applied for grants or rights;20,8
Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other requests, claims, or complaints;7,6
Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;3.255.766
Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;53,4
Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have requested an official document or certificate;36,8
Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have applied for grants or rights;33,6
Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Other requests, claims, or complaints;11,3
Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;1.238.351
Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,4
Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have requested an official document or certificate;31,6
Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have applied for grants or rights;24,2
Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Other requests, claims, or complaints;5,5
Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have not requested any official document or filed any complaint or claim although they needed to do so;9,4
Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;1.839.986
Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,1
Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have requested an official document or certificate;27,3
Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have applied for grants or rights;20,9
Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Other requests, claims, or complaints;5,3
Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have not requested any official document or filed any complaint or claim although they needed to do so;6,1
Internet users in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Total;120.787
Internet users in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,9
Internet users in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);They have requested an official document or certificate;28,5
Internet users in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);They have applied for grants or rights;27,9
Internet users in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Other requests, claims, or complaints;1,8
Internet users in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);They have not requested any official document or filed any complaint or claim although they needed to do so;8,3
Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Total;16.917.079
Internet users in the last 12 months;Professional working pattern (in main job): Full-time;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,2
Internet users in the last 12 months;Professional working pattern (in main job): Full-time;They have requested an official document or certificate;29,2
Internet users in the last 12 months;Professional working pattern (in main job): Full-time;They have applied for grants or rights;21,6
Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Other requests, claims, or complaints;7,9
Internet users in the last 12 months;Professional working pattern (in main job): Full-time;They have not requested any official document or filed any complaint or claim although they needed to do so;5,6
Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Total;3.349.955
Internet users in the last 12 months;Professional working pattern (in main job): Part-time;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48,8
Internet users in the last 12 months;Professional working pattern (in main job): Part-time;They have requested an official document or certificate;31,9
Internet users in the last 12 months;Professional working pattern (in main job): Part-time;They have applied for grants or rights;31,2
Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Other requests, claims, or complaints;7,5
Internet users in the last 12 months;Professional working pattern (in main job): Part-time;They have not requested any official document or filed any complaint or claim although they needed to do so;5
Internet users in the last 12 months;Main occupation: Manual;Total;5.403.017
Internet users in the last 12 months;Main occupation: Manual;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,5
Internet users in the last 12 months;Main occupation: Manual;They have requested an official document or certificate;18,6
Internet users in the last 12 months;Main occupation: Manual;They have applied for grants or rights;18,6
Internet users in the last 12 months;Main occupation: Manual;Other requests, claims, or complaints;5,3
Internet users in the last 12 months;Main occupation: Manual;They have not requested any official document or filed any complaint or claim although they needed to do so;7,5
Internet users in the last 12 months;Main occupation: Non-manual;Total;14.864.017
Internet users in the last 12 months;Main occupation: Non-manual;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,8
Internet users in the last 12 months;Main occupation: Non-manual;They have requested an official document or certificate;33,6
Internet users in the last 12 months;Main occupation: Non-manual;They have applied for grants or rights;24,8
Internet users in the last 12 months;Main occupation: Non-manual;Other requests, claims, or complaints;8,7
Internet users in the last 12 months;Main occupation: Non-manual;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 12 months;Main occupation: ICT workers;Total;876.084
Internet users in the last 12 months;Main occupation: ICT workers;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;53,7
Internet users in the last 12 months;Main occupation: ICT workers;They have requested an official document or certificate;39,5
Internet users in the last 12 months;Main occupation: ICT workers;They have applied for grants or rights;24,9
Internet users in the last 12 months;Main occupation: ICT workers;Other requests, claims, or complaints;13,8
Internet users in the last 12 months;Main occupation: ICT workers;They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Internet users in the last 12 months;Main occupation: Other workers;Total;19.390.950
Internet users in the last 12 months;Main occupation: Other workers;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,9
Internet users in the last 12 months;Main occupation: Other workers;They have requested an official document or certificate;29,2
Internet users in the last 12 months;Main occupation: Other workers;They have applied for grants or rights;23,1
Internet users in the last 12 months;Main occupation: Other workers;Other requests, claims, or complaints;7,5
Internet users in the last 12 months;Main occupation: Other workers;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Total;4.281.780
Internet users in the last 12 months;Net household monthly income Less than 900 Euros;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32
Internet users in the last 12 months;Net household monthly income Less than 900 Euros;They have requested an official document or certificate;18,4
Internet users in the last 12 months;Net household monthly income Less than 900 Euros;They have applied for grants or rights;20,8
Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Other requests, claims, or complaints;3,8
Internet users in the last 12 months;Net household monthly income Less than 900 Euros;They have not requested any official document or filed any complaint or claim although they needed to do so;8,3
Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Total;9.780.475
Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;34,9
Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;They have requested an official document or certificate;22,6
Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;They have applied for grants or rights;20,7
Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Other requests, claims, or complaints;5,2
Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;They have not requested any official document or filed any complaint or claim although they needed to do so;7
Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Total;7.232.788
Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,4
Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;They have requested an official document or certificate;28
Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;They have applied for grants or rights;23,1
Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Other requests, claims, or complaints;7,4
Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;They have not requested any official document or filed any complaint or claim although they needed to do so;7,7
Internet users in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Total;3.174.479
Internet users in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46
Internet users in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;They have requested an official document or certificate;33,9
Internet users in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;They have applied for grants or rights;25,9
Internet users in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Other requests, claims, or complaints;7,1
Internet users in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;They have not requested any official document or filed any complaint or claim although they needed to do so;6
Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Total;5.389.615
Internet users in the last 12 months;Net household monthly income 3,000 euros or more;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,7
Internet users in the last 12 months;Net household monthly income 3,000 euros or more;They have requested an official document or certificate;32,4
Internet users in the last 12 months;Net household monthly income 3,000 euros or more;They have applied for grants or rights;25,1
Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Other requests, claims, or complaints;8,8
Internet users in the last 12 months;Net household monthly income 3,000 euros or more;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Internet users in the last 12 months;Net household monthly income DK/NA;Total;3.773.625
Internet users in the last 12 months;Net household monthly income DK/NA;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;31,8
Internet users in the last 12 months;Net household monthly income DK/NA;They have requested an official document or certificate;18,6
Internet users in the last 12 months;Net household monthly income DK/NA;They have applied for grants or rights;20,5
Internet users in the last 12 months;Net household monthly income DK/NA;Other requests, claims, or complaints;3
Internet users in the last 12 months;Net household monthly income DK/NA;They have not requested any official document or filed any complaint or claim although they needed to do so;5,9
Internet users in the last 3 months;Total Persons;Total;33.481.950
Internet users in the last 3 months;Total Persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,3
Internet users in the last 3 months;Total Persons;They have requested an official document or certificate;25,5
Internet users in the last 3 months;Total Persons;They have applied for grants or rights;22,5
Internet users in the last 3 months;Total Persons;Other requests, claims, or complaints;6
Internet users in the last 3 months;Total Persons;They have not requested any official document or filed any complaint or claim although they needed to do so;6,6
Internet users in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Total;599.804
Internet users in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;15,1
Internet users in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;They have requested an official document or certificate;7,7
Internet users in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;They have applied for grants or rights;7,1
Internet users in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Other requests, claims, or complaints;4,2
Internet users in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;They have not requested any official document or filed any complaint or claim although they needed to do so;26,2
Internet users in the last 3 months;Studies completed: Primary Education;Total;2.522.521
Internet users in the last 3 months;Studies completed: Primary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;14,2
Internet users in the last 3 months;Studies completed: Primary Education;They have requested an official document or certificate;6,7
Internet users in the last 3 months;Studies completed: Primary Education;They have applied for grants or rights;9,7
Internet users in the last 3 months;Studies completed: Primary Education;Other requests, claims, or complaints;1,2
Internet users in the last 3 months;Studies completed: Primary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;9,2
Internet users in the last 3 months;Studies completed: First stage Secondary Education;Total;7.890.372
Internet users in the last 3 months;Studies completed: First stage Secondary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;28,8
Internet users in the last 3 months;Studies completed: First stage Secondary Education;They have requested an official document or certificate;15,6
Internet users in the last 3 months;Studies completed: First stage Secondary Education;They have applied for grants or rights;18,6
Internet users in the last 3 months;Studies completed: First stage Secondary Education;Other requests, claims, or complaints;4,1
Internet users in the last 3 months;Studies completed: First stage Secondary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;7,7
Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Total;9.380.987
Internet users in the last 3 months;Studies completed: Second stage Secondary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,9
Internet users in the last 3 months;Studies completed: Second stage Secondary Education;They have requested an official document or certificate;27,7
Internet users in the last 3 months;Studies completed: Second stage Secondary Education;They have applied for grants or rights;25,9
Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Other requests, claims, or complaints;5,3
Internet users in the last 3 months;Studies completed: Second stage Secondary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Total;3.716.455
Internet users in the last 3 months;Studies completed: Advanced Vocational Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,8
Internet users in the last 3 months;Studies completed: Advanced Vocational Education;They have requested an official document or certificate;29
Internet users in the last 3 months;Studies completed: Advanced Vocational Education;They have applied for grants or rights;23
Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Other requests, claims, or complaints;6,1
Internet users in the last 3 months;Studies completed: Advanced Vocational Education;They have not requested any official document or filed any complaint or claim although they needed to do so;7,1
Internet users in the last 3 months;Studies completed: University studies and similar;Total;3.666.432
Internet users in the last 3 months;Studies completed: University studies and similar;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,6
Internet users in the last 3 months;Studies completed: University studies and similar;They have requested an official document or certificate;34,9
Internet users in the last 3 months;Studies completed: University studies and similar;They have applied for grants or rights;26
Internet users in the last 3 months;Studies completed: University studies and similar;Other requests, claims, or complaints;8,3
Internet users in the last 3 months;Studies completed: University studies and similar;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Total;5.280.768
Internet users in the last 3 months;Studies completed: University studies, Master's and similar;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;51,2
Internet users in the last 3 months;Studies completed: University studies, Master's and similar;They have requested an official document or certificate;37,5
Internet users in the last 3 months;Studies completed: University studies, Master's and similar;They have applied for grants or rights;26,6
Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Other requests, claims, or complaints;10,7
Internet users in the last 3 months;Studies completed: University studies, Master's and similar;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 3 months;Studies completed: University doctorate;Total;355.817
Internet users in the last 3 months;Studies completed: University doctorate;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;57,7
Internet users in the last 3 months;Studies completed: University doctorate;They have requested an official document or certificate;42,2
Internet users in the last 3 months;Studies completed: University doctorate;They have applied for grants or rights;33,2
Internet users in the last 3 months;Studies completed: University doctorate;Other requests, claims, or complaints;12,7
Internet users in the last 3 months;Studies completed: University doctorate;They have not requested any official document or filed any complaint or claim although they needed to do so;1,6
Internet users in the last 3 months;Studies completed: Others;Total;68.793
Internet users in the last 3 months;Studies completed: Others;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;12,8
Internet users in the last 3 months;Studies completed: Others;They have requested an official document or certificate;..
Internet users in the last 3 months;Studies completed: Others;They have applied for grants or rights;12,8
Internet users in the last 3 months;Studies completed: Others;Other requests, claims, or complaints;..
Internet users in the last 3 months;Studies completed: Others;They have not requested any official document or filed any complaint or claim although they needed to do so;68,9
Internet users in the last 3 months;Employment situation: Employed economically active persons;Total;20.205.881
Internet users in the last 3 months;Employment situation: Employed economically active persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,5
Internet users in the last 3 months;Employment situation: Employed economically active persons;They have requested an official document or certificate;29,7
Internet users in the last 3 months;Employment situation: Employed economically active persons;They have applied for grants or rights;23,2
Internet users in the last 3 months;Employment situation: Employed economically active persons;Other requests, claims, or complaints;7,8
Internet users in the last 3 months;Employment situation: Employed economically active persons;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Total;3.588.547
Internet users in the last 3 months;Employment situation: Unemployed economically active persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,5
Internet users in the last 3 months;Employment situation: Unemployed economically active persons;They have requested an official document or certificate;22,6
Internet users in the last 3 months;Employment situation: Unemployed economically active persons;They have applied for grants or rights;28
Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Other requests, claims, or complaints;3,3
Internet users in the last 3 months;Employment situation: Unemployed economically active persons;They have not requested any official document or filed any complaint or claim although they needed to do so;9,1
Internet users in the last 3 months;Employment situation: Inactive population: Students;Total;3.143.995
Internet users in the last 3 months;Employment situation: Inactive population: Students;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;51,3
Internet users in the last 3 months;Employment situation: Inactive population: Students;They have requested an official document or certificate;30,3
Internet users in the last 3 months;Employment situation: Inactive population: Students;They have applied for grants or rights;38,6
Internet users in the last 3 months;Employment situation: Inactive population: Students;Other requests, claims, or complaints;4,4
Internet users in the last 3 months;Employment situation: Inactive population: Students;They have not requested any official document or filed any complaint or claim although they needed to do so;4
Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Total;1.526.851
Internet users in the last 3 months;Employment situation: Inactive population: Household chores;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;14,2
Internet users in the last 3 months;Employment situation: Inactive population: Household chores;They have requested an official document or certificate;8,7
Internet users in the last 3 months;Employment situation: Inactive population: Household chores;They have applied for grants or rights;8,8
Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Other requests, claims, or complaints;1,6
Internet users in the last 3 months;Employment situation: Inactive population: Household chores;They have not requested any official document or filed any complaint or claim although they needed to do so;11,6
Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Total;4.080.600
Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;16,5
Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;They have requested an official document or certificate;10,8
Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;They have applied for grants or rights;7,9
Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Other requests, claims, or complaints;3,1
Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;They have not requested any official document or filed any complaint or claim although they needed to do so;10
Internet users in the last 3 months;Employment situation: Other employment situation;Total;936.076
Internet users in the last 3 months;Employment situation: Other employment situation;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,2
Internet users in the last 3 months;Employment situation: Other employment situation;They have requested an official document or certificate;20,7
Internet users in the last 3 months;Employment situation: Other employment situation;They have applied for grants or rights;17,3
Internet users in the last 3 months;Employment situation: Other employment situation;Other requests, claims, or complaints;3,8
Internet users in the last 3 months;Employment situation: Other employment situation;They have not requested any official document or filed any complaint or claim although they needed to do so;7,4
Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;13.777.924
Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,3
Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have requested an official document or certificate;28,1
Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have applied for grants or rights;20,9
Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other requests, claims, or complaints;7,6
Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;3.247.877
Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;53,6
Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;They have requested an official document or certificate;36,9
Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;They have applied for grants or rights;33,7
Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Other requests, claims, or complaints;11,4
Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Total;1.233.180
Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,6
Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;They have requested an official document or certificate;31,7
Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;They have applied for grants or rights;24,3
Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Other requests, claims, or complaints;5,5
Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;They have not requested any official document or filed any complaint or claim although they needed to do so;9,2
Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Total;1.826.625
Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,4
Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;They have requested an official document or certificate;27,5
Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;They have applied for grants or rights;21,1
Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Other requests, claims, or complaints;5,3
Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;They have not requested any official document or filed any complaint or claim although they needed to do so;6,1
Internet users in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Total;120.274
Internet users in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42
Internet users in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);They have requested an official document or certificate;28,6
Internet users in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);They have applied for grants or rights;28
Internet users in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Other requests, claims, or complaints;1,8
Internet users in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);They have not requested any official document or filed any complaint or claim although they needed to do so;7,9
Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Total;16.870.173
Internet users in the last 3 months;Professional working pattern (in main job): Full-time;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,3
Internet users in the last 3 months;Professional working pattern (in main job): Full-time;They have requested an official document or certificate;29,2
Internet users in the last 3 months;Professional working pattern (in main job): Full-time;They have applied for grants or rights;21,6
Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Other requests, claims, or complaints;7,9
Internet users in the last 3 months;Professional working pattern (in main job): Full-time;They have not requested any official document or filed any complaint or claim although they needed to do so;5,6
Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Total;3.335.708
Internet users in the last 3 months;Professional working pattern (in main job): Part-time;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;49
Internet users in the last 3 months;Professional working pattern (in main job): Part-time;They have requested an official document or certificate;32
Internet users in the last 3 months;Professional working pattern (in main job): Part-time;They have applied for grants or rights;31,3
Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Other requests, claims, or complaints;7,5
Internet users in the last 3 months;Professional working pattern (in main job): Part-time;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Internet users in the last 3 months;Main occupation: Manual;Total;5.371.655
Internet users in the last 3 months;Main occupation: Manual;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,6
Internet users in the last 3 months;Main occupation: Manual;They have requested an official document or certificate;18,7
Internet users in the last 3 months;Main occupation: Manual;They have applied for grants or rights;18,6
Internet users in the last 3 months;Main occupation: Manual;Other requests, claims, or complaints;5,3
Internet users in the last 3 months;Main occupation: Manual;They have not requested any official document or filed any complaint or claim although they needed to do so;7,5
Internet users in the last 3 months;Main occupation: Non-manual;Total;14.834.226
Internet users in the last 3 months;Main occupation: Non-manual;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,9
Internet users in the last 3 months;Main occupation: Non-manual;They have requested an official document or certificate;33,7
Internet users in the last 3 months;Main occupation: Non-manual;They have applied for grants or rights;24,8
Internet users in the last 3 months;Main occupation: Non-manual;Other requests, claims, or complaints;8,7
Internet users in the last 3 months;Main occupation: Non-manual;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 3 months;Main occupation: ICT workers;Total;876.084
Internet users in the last 3 months;Main occupation: ICT workers;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;53,7
Internet users in the last 3 months;Main occupation: ICT workers;They have requested an official document or certificate;39,5
Internet users in the last 3 months;Main occupation: ICT workers;They have applied for grants or rights;24,9
Internet users in the last 3 months;Main occupation: ICT workers;Other requests, claims, or complaints;13,8
Internet users in the last 3 months;Main occupation: ICT workers;They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Internet users in the last 3 months;Main occupation: Other workers;Total;19.329.797
Internet users in the last 3 months;Main occupation: Other workers;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42
Internet users in the last 3 months;Main occupation: Other workers;They have requested an official document or certificate;29,3
Internet users in the last 3 months;Main occupation: Other workers;They have applied for grants or rights;23,1
Internet users in the last 3 months;Main occupation: Other workers;Other requests, claims, or complaints;7,5
Internet users in the last 3 months;Main occupation: Other workers;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Total;4.260.647
Internet users in the last 3 months;Net household monthly income Less than 900 Euros;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32,1
Internet users in the last 3 months;Net household monthly income Less than 900 Euros;They have requested an official document or certificate;18,5
Internet users in the last 3 months;Net household monthly income Less than 900 Euros;They have applied for grants or rights;20,8
Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Other requests, claims, or complaints;3,8
Internet users in the last 3 months;Net household monthly income Less than 900 Euros;They have not requested any official document or filed any complaint or claim although they needed to do so;8,3
Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Total;9.727.270
Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;35
Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;They have requested an official document or certificate;22,6
Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;They have applied for grants or rights;20,7
Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Other requests, claims, or complaints;5,3
Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;They have not requested any official document or filed any complaint or claim although they needed to do so;6,9
Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Total;7.210.568
Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,4
Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;They have requested an official document or certificate;28
Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;They have applied for grants or rights;23,1
Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Other requests, claims, or complaints;7,3
Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;They have not requested any official document or filed any complaint or claim although they needed to do so;7,6
Internet users in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Total;3.163.346
Internet users in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,1
Internet users in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;They have requested an official document or certificate;34
Internet users in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;They have applied for grants or rights;26
Internet users in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Other requests, claims, or complaints;7,2
Internet users in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;They have not requested any official document or filed any complaint or claim although they needed to do so;6
Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Total;5.383.862
Internet users in the last 3 months;Net household monthly income 3,000 euros or more;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,8
Internet users in the last 3 months;Net household monthly income 3,000 euros or more;They have requested an official document or certificate;32,4
Internet users in the last 3 months;Net household monthly income 3,000 euros or more;They have applied for grants or rights;25,1
Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Other requests, claims, or complaints;8,8
Internet users in the last 3 months;Net household monthly income 3,000 euros or more;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Internet users in the last 3 months;Net household monthly income DK/NA;Total;3.736.256
Internet users in the last 3 months;Net household monthly income DK/NA;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;31,9
Internet users in the last 3 months;Net household monthly income DK/NA;They have requested an official document or certificate;18,7
Internet users in the last 3 months;Net household monthly income DK/NA;They have applied for grants or rights;20,6
Internet users in the last 3 months;Net household monthly income DK/NA;Other requests, claims, or complaints;3
Internet users in the last 3 months;Net household monthly income DK/NA;They have not requested any official document or filed any complaint or claim although they needed to do so;5,9