Population class;Demographic characteristics;Reasons stated;Total
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Total;2.238.589
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Due to lack of skills or knowledge;36,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Because they are concerned about the protection and security of personal data;27
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Other reasons;42,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Total;1.117.789
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Due to lack of skills or knowledge;34,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Because they are concerned about the protection and security of personal data;28
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Other reasons;39,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Total;1.120.801
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Due to lack of skills or knowledge;38,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Because they are concerned about the protection and security of personal data;26
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Other reasons;44,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Total;193.062
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Due to lack of skills or knowledge;25
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Because they are concerned about the protection and security of personal data;13,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Other reasons;43,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Total;236.672
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Due to lack of skills or knowledge;14
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Because they are concerned about the protection and security of personal data;42
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Other reasons;32,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Total;460.865
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Due to lack of skills or knowledge;32,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Because they are concerned about the protection and security of personal data;17,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Other reasons;48,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Total;429.426
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Due to lack of skills or knowledge;30
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Because they are concerned about the protection and security of personal data;15,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Other reasons;42,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Total;495.123
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Due to lack of skills or knowledge;46,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Because they are concerned about the protection and security of personal data;37,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Other reasons;36,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Total;423.442
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Due to lack of skills or knowledge;52,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Because they are concerned about the protection and security of personal data;34,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Other reasons;45,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Total;1.018.425
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Due to lack of skills or knowledge;29,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Because they are concerned about the protection and security of personal data;20,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Other reasons;45,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Total;244.969
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Due to lack of skills or knowledge;36,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Because they are concerned about the protection and security of personal data;25,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Other reasons;36,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Total;391.930
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Due to lack of skills or knowledge;44
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Because they are concerned about the protection and security of personal data;46,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Other reasons;40,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Total;227.358
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Due to lack of skills or knowledge;30,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Because they are concerned about the protection and security of personal data;23
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Other reasons;39,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Total;355.907
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Due to lack of skills or knowledge;51,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Because they are concerned about the protection and security of personal data;28,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Other reasons;40,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Total;310.410
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Due to lack of skills or knowledge;36,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Because they are concerned about the protection and security of personal data;30,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Other reasons;48,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Total;660.482
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Due to lack of skills or knowledge;40,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Because they are concerned about the protection and security of personal data;27,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Other reasons;44,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Total;655.169
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Due to lack of skills or knowledge;37,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Because they are concerned about the protection and security of personal data;28,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Other reasons;37
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Total;405.590
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Due to lack of skills or knowledge;26,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Because they are concerned about the protection and security of personal data;20,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);49,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Other reasons;44,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Total;206.938
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Due to lack of skills or knowledge;39,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Because they are concerned about the protection and security of personal data;27,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);45,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Other reasons;36,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Total;310.410
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Due to lack of skills or knowledge;36,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Because they are concerned about the protection and security of personal data;30,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Other reasons;48,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Total;303.848
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Due to lack of skills or knowledge;40,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Because they are concerned about the protection and security of personal data;24
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Other reasons;37,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Total;378.028
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Due to lack of skills or knowledge;44,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Because they are concerned about the protection and security of personal data;27,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Other reasons;49
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Total;995.380
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Due to lack of skills or knowledge;29,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Because they are concerned about the protection and security of personal data;24,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Other reasons;39,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Total;250.924
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Due to lack of skills or knowledge;46,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Because they are concerned about the protection and security of personal data;36,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Other reasons;39,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;1.107.413
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Due to lack of skills or knowledge;40,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Because they are concerned about the protection and security of personal data;27,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other reasons;38,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Total;194.623
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Due to lack of skills or knowledge;18,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Because they are concerned about the protection and security of personal data;31,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Other reasons;62,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Total;936.553
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Due to lack of skills or knowledge;34,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Because they are concerned about the protection and security of personal data;24,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Other reasons;42,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Total;1.843.796
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Due to lack of skills or knowledge;36,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Because they are concerned about the protection and security of personal data;26,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Other reasons;43,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Total;394.793
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Due to lack of skills or knowledge;36,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Because they are concerned about the protection and security of personal data;28,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Other reasons;35,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Total;125.461
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Due to lack of skills or knowledge;48,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Because they are concerned about the protection and security of personal data;38,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Other reasons;42,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Total;615.236
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Due to lack of skills or knowledge;54
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Because they are concerned about the protection and security of personal data;34,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Other reasons;37
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Total;1.497.892
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Due to lack of skills or knowledge;28,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Because they are concerned about the protection and security of personal data;22,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Other reasons;44,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Total;2.220.501
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Due to lack of skills or knowledge;35,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Because they are concerned about the protection and security of personal data;26,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Other reasons;42,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Total;1.102.854
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Due to lack of skills or knowledge;33,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Because they are concerned about the protection and security of personal data;28,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Other reasons;39,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Total;1.117.647
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Due to lack of skills or knowledge;38,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Because they are concerned about the protection and security of personal data;25,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Other reasons;45
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Total;188.337
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Due to lack of skills or knowledge;23,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Because they are concerned about the protection and security of personal data;14,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Other reasons;44,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Total;236.672
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Due to lack of skills or knowledge;14
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Because they are concerned about the protection and security of personal data;42
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Other reasons;32,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Total;460.352
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Due to lack of skills or knowledge;33
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Because they are concerned about the protection and security of personal data;17,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Other reasons;48,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Total;426.737
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Due to lack of skills or knowledge;29,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Because they are concerned about the protection and security of personal data;14,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Other reasons;43
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Total;492.986
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Due to lack of skills or knowledge;46,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Because they are concerned about the protection and security of personal data;37,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Other reasons;36,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Total;415.416
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Due to lack of skills or knowledge;51,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Because they are concerned about the protection and security of personal data;34,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Other reasons;46
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Total;1.011.704
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Due to lack of skills or knowledge;29,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Because they are concerned about the protection and security of personal data;20,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Other reasons;45,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Total;244.969
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Due to lack of skills or knowledge;36,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Because they are concerned about the protection and security of personal data;25,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Other reasons;36,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Total;383.763
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Due to lack of skills or knowledge;42,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Because they are concerned about the protection and security of personal data;46,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Other reasons;41,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Total;227.358
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Due to lack of skills or knowledge;30,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Because they are concerned about the protection and security of personal data;23
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Other reasons;39,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Total;352.707
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Due to lack of skills or knowledge;51,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Because they are concerned about the protection and security of personal data;27,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Other reasons;41,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Total;307.218
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Due to lack of skills or knowledge;35,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Because they are concerned about the protection and security of personal data;29,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Other reasons;49,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Total;651.616
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Due to lack of skills or knowledge;40,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Because they are concerned about the protection and security of personal data;27,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Other reasons;44,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Total;649.138
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Due to lack of skills or knowledge;36,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Because they are concerned about the protection and security of personal data;28,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Other reasons;37,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Total;405.590
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Due to lack of skills or knowledge;26,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Because they are concerned about the protection and security of personal data;20,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);49,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Other reasons;44,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Total;206.938
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Due to lack of skills or knowledge;39,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Because they are concerned about the protection and security of personal data;27,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);45,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Other reasons;36,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Total;307.218
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Due to lack of skills or knowledge;35,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Because they are concerned about the protection and security of personal data;29,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Other reasons;49,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Total;298.610
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Due to lack of skills or knowledge;39,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Because they are concerned about the protection and security of personal data;24,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Other reasons;38,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Total;374.399
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Due to lack of skills or knowledge;44,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Because they are concerned about the protection and security of personal data;27,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Other reasons;49,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Total;989.349
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Due to lack of skills or knowledge;29,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Because they are concerned about the protection and security of personal data;24,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Other reasons;39,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Total;250.924
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Due to lack of skills or knowledge;46,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Because they are concerned about the protection and security of personal data;36,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Other reasons;39,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;1.097.754
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Due to lack of skills or knowledge;40,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Because they are concerned about the protection and security of personal data;28
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other reasons;38,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Total;194.623
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Due to lack of skills or knowledge;18,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Because they are concerned about the protection and security of personal data;31,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Other reasons;62,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Total;928.123
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Due to lack of skills or knowledge;34,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Because they are concerned about the protection and security of personal data;24,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Other reasons;43
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Total;1.825.707
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Due to lack of skills or knowledge;35,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Because they are concerned about the protection and security of personal data;26,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Other reasons;43,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Total;394.793
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Due to lack of skills or knowledge;36,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Because they are concerned about the protection and security of personal data;28,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Other reasons;35,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Total;125.461
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Due to lack of skills or knowledge;48,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Because they are concerned about the protection and security of personal data;38,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Other reasons;42,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Total;602.376
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Due to lack of skills or knowledge;53,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Because they are concerned about the protection and security of personal data;34,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Other reasons;37,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Total;1.492.663
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Due to lack of skills or knowledge;27,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Because they are concerned about the protection and security of personal data;22,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Other reasons;44,3