Population class;Socio-economic characteristics;Reasons stated;Total Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Total;2.238.589 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Due to lack of skills or knowledge;36,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Because they are concerned about the protection and security of personal data;27 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Other reasons;42,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Illiterate persons with unfinished primary education;Total;166.774 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Illiterate persons with unfinished primary education;Due to lack of skills or knowledge;52,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Illiterate persons with unfinished primary education;Because they are concerned about the protection and security of personal data;26,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Illiterate persons with unfinished primary education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);66,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Illiterate persons with unfinished primary education;Other reasons;13,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Primary Education;Total;231.103 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Primary Education;Due to lack of skills or knowledge;53,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Primary Education;Because they are concerned about the protection and security of personal data;25,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Primary Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Primary Education;Other reasons;41 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: First stage Secondary Education;Total;608.818 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: First stage Secondary Education;Due to lack of skills or knowledge;51,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: First stage Secondary Education;Because they are concerned about the protection and security of personal data;35,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: First stage Secondary Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: First stage Secondary Education;Other reasons;37,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Second stage Secondary Education;Total;512.242 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Second stage Secondary Education;Due to lack of skills or knowledge;32,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Second stage Secondary Education;Because they are concerned about the protection and security of personal data;23 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Second stage Secondary Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Second stage Secondary Education;Other reasons;52,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Advanced Vocational Education;Total;263.849 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Advanced Vocational Education;Due to lack of skills or knowledge;23,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Advanced Vocational Education;Because they are concerned about the protection and security of personal data;26,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Advanced Vocational Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);68,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Advanced Vocational Education;Other reasons;33 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies and similar;Total;150.503 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies and similar;Due to lack of skills or knowledge;11 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies and similar;Because they are concerned about the protection and security of personal data;14,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies and similar;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);37,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies and similar;Other reasons;66,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies, Master's and similar;Total;252.302 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies, Master's and similar;Due to lack of skills or knowledge;13,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies, Master's and similar;Because they are concerned about the protection and security of personal data;14,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies, Master's and similar;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies, Master's and similar;Other reasons;53,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University doctorate;Total;5.575 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University doctorate;Due to lack of skills or knowledge;.. Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University doctorate;Because they are concerned about the protection and security of personal data;.. Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University doctorate;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);73,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University doctorate;Other reasons;58,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Others;Total;47.424 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Others;Due to lack of skills or knowledge;22,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Others;Because they are concerned about the protection and security of personal data;83,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Others;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);22,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Others;Other reasons;.. Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Employed economically active persons;Total;1.121.115 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Employed economically active persons;Due to lack of skills or knowledge;25,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Employed economically active persons;Because they are concerned about the protection and security of personal data;20,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Employed economically active persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Employed economically active persons;Other reasons;43,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Unemployed economically active persons;Total;325.270 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Unemployed economically active persons;Due to lack of skills or knowledge;48,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Unemployed economically active persons;Because they are concerned about the protection and security of personal data;42,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Unemployed economically active persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);49,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Unemployed economically active persons;Other reasons;48,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Students;Total;127.131 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Students;Due to lack of skills or knowledge;17 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Students;Because they are concerned about the protection and security of personal data;12,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Students;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Students;Other reasons;42,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Household chores;Total;179.177 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Household chores;Due to lack of skills or knowledge;55,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Household chores;Because they are concerned about the protection and security of personal data;24,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Household chores;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);54,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Household chores;Other reasons;34,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Pensioners;Total;416.788 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Pensioners;Due to lack of skills or knowledge;52,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Pensioners;Because they are concerned about the protection and security of personal data;33,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Pensioners;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Pensioners;Other reasons;38,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Other employment situation;Total;69.107 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Other employment situation;Due to lack of skills or knowledge;40,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Other employment situation;Because they are concerned about the protection and security of personal data;44,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Other employment situation;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);73,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Other employment situation;Other reasons;27,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;732.809 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Due to lack of skills or knowledge;18,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Because they are concerned about the protection and security of personal data;19,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Other reasons;44,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Total;150.146 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Due to lack of skills or knowledge;34,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Because they are concerned about the protection and security of personal data;19,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);42,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Other reasons;62,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed with employees;Total;116.421 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed with employees;Due to lack of skills or knowledge;50,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed with employees;Because they are concerned about the protection and security of personal data;26,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed with employees;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);91,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed with employees;Other reasons;13,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed without employees;Total;111.756 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed without employees;Due to lack of skills or knowledge;29,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed without employees;Because they are concerned about the protection and security of personal data;24,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed without employees;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed without employees;Other reasons;47,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Family help (without stipulated salary);Total;9.983 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Family help (without stipulated salary);Due to lack of skills or knowledge;70,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Family help (without stipulated salary);Because they are concerned about the protection and security of personal data;67,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Family help (without stipulated salary);Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Family help (without stipulated salary);Other reasons;24,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Full-time;Total;954.084 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Full-time;Due to lack of skills or knowledge;24,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Full-time;Because they are concerned about the protection and security of personal data;20,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Full-time;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Full-time;Other reasons;42,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Part-time;Total;167.031 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Part-time;Due to lack of skills or knowledge;30,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Part-time;Because they are concerned about the protection and security of personal data;22,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Part-time;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);54,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Part-time;Other reasons;51,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Manual;Total;403.010 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Manual;Due to lack of skills or knowledge;37,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Manual;Because they are concerned about the protection and security of personal data;31,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Manual;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Manual;Other reasons;38,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Non-manual;Total;718.105 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Non-manual;Due to lack of skills or knowledge;18,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Non-manual;Because they are concerned about the protection and security of personal data;15,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Non-manual;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Non-manual;Other reasons;46,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: ICT workers;Total;45.236 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: ICT workers;Due to lack of skills or knowledge;6,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: ICT workers;Because they are concerned about the protection and security of personal data;3,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: ICT workers;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);97,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: ICT workers;Other reasons;4,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Other workers;Total;1.075.879 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Other workers;Due to lack of skills or knowledge;26,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Other workers;Because they are concerned about the protection and security of personal data;21,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Other workers;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Other workers;Other reasons;45,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income Less than 900 Euros;Total;356.050 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income Less than 900 Euros;Due to lack of skills or knowledge;47,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income Less than 900 Euros;Because they are concerned about the protection and security of personal data;36,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income Less than 900 Euros;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income Less than 900 Euros;Other reasons;47,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 900 to less than 1,600;Total;683.071 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 900 to less than 1,600;Due to lack of skills or knowledge;50,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 900 to less than 1,600;Because they are concerned about the protection and security of personal data;26,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 900 to less than 1,600;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 900 to less than 1,600;Other reasons;39,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 1,600 to less than 2,500;Total;554.209 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 1,600 to less than 2,500;Due to lack of skills or knowledge;27,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 1,600 to less than 2,500;Because they are concerned about the protection and security of personal data;34,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 1,600 to less than 2,500;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 1,600 to less than 2,500;Other reasons;38,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 2,500 to less than 3,000;Total;189.426 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 2,500 to less than 3,000;Due to lack of skills or knowledge;21,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 2,500 to less than 3,000;Because they are concerned about the protection and security of personal data;12,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 2,500 to less than 3,000;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 2,500 to less than 3,000;Other reasons;43,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income 3,000 euros or more;Total;234.801 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income 3,000 euros or more;Due to lack of skills or knowledge;18,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income 3,000 euros or more;Because they are concerned about the protection and security of personal data;5,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income 3,000 euros or more;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income 3,000 euros or more;Other reasons;41,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income DK/NA;Total;221.033 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income DK/NA;Due to lack of skills or knowledge;28,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income DK/NA;Because they are concerned about the protection and security of personal data;30,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income DK/NA;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income DK/NA;Other reasons;51,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Total;2.220.501 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Due to lack of skills or knowledge;35,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Because they are concerned about the protection and security of personal data;26,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Other reasons;42,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Illiterate persons with unfinished primary education;Total;157.115 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Illiterate persons with unfinished primary education;Due to lack of skills or knowledge;50,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Illiterate persons with unfinished primary education;Because they are concerned about the protection and security of personal data;26,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Illiterate persons with unfinished primary education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Illiterate persons with unfinished primary education;Other reasons;14,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Primary Education;Total;231.103 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Primary Education;Due to lack of skills or knowledge;53,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Primary Education;Because they are concerned about the protection and security of personal data;25,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Primary Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Primary Education;Other reasons;41 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: First stage Secondary Education;Total;605.113 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: First stage Secondary Education;Due to lack of skills or knowledge;51,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: First stage Secondary Education;Because they are concerned about the protection and security of personal data;35,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: First stage Secondary Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: First stage Secondary Education;Other reasons;38 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Second stage Secondary Education;Total;507.517 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Second stage Secondary Education;Due to lack of skills or knowledge;31,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Second stage Secondary Education;Because they are concerned about the protection and security of personal data;23,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Second stage Secondary Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Second stage Secondary Education;Other reasons;53,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Advanced Vocational Education;Total;263.849 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Advanced Vocational Education;Due to lack of skills or knowledge;23,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Advanced Vocational Education;Because they are concerned about the protection and security of personal data;26,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Advanced Vocational Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);68,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Advanced Vocational Education;Other reasons;33 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies and similar;Total;150.503 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies and similar;Due to lack of skills or knowledge;11 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies and similar;Because they are concerned about the protection and security of personal data;14,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies and similar;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);37,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies and similar;Other reasons;66,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies, Master's and similar;Total;252.302 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies, Master's and similar;Due to lack of skills or knowledge;13,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies, Master's and similar;Because they are concerned about the protection and security of personal data;14,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies, Master's and similar;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies, Master's and similar;Other reasons;53,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University doctorate;Total;5.575 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University doctorate;Due to lack of skills or knowledge;.. Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University doctorate;Because they are concerned about the protection and security of personal data;.. Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University doctorate;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);73,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University doctorate;Other reasons;58,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Others;Total;47.424 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Others;Due to lack of skills or knowledge;22,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Others;Because they are concerned about the protection and security of personal data;83,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Others;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);22,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Others;Other reasons;.. Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Employed economically active persons;Total;1.113.189 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Employed economically active persons;Due to lack of skills or knowledge;25,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Employed economically active persons;Because they are concerned about the protection and security of personal data;20,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Employed economically active persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Employed economically active persons;Other reasons;44 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Unemployed economically active persons;Total;325.270 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Unemployed economically active persons;Due to lack of skills or knowledge;48,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Unemployed economically active persons;Because they are concerned about the protection and security of personal data;42,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Unemployed economically active persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);49,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Unemployed economically active persons;Other reasons;48,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Students;Total;127.131 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Students;Due to lack of skills or knowledge;17 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Students;Because they are concerned about the protection and security of personal data;12,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Students;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Students;Other reasons;42,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Household chores;Total;177.040 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Household chores;Due to lack of skills or knowledge;55,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Household chores;Because they are concerned about the protection and security of personal data;23,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Household chores;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Household chores;Other reasons;34,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Pensioners;Total;408.762 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Pensioners;Due to lack of skills or knowledge;52,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Pensioners;Because they are concerned about the protection and security of personal data;34,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Pensioners;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Pensioners;Other reasons;39,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Other employment situation;Total;69.107 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Other employment situation;Due to lack of skills or knowledge;40,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Other employment situation;Because they are concerned about the protection and security of personal data;44,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Other employment situation;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);73,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Other employment situation;Other reasons;27,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;728.084 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Due to lack of skills or knowledge;18,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Because they are concerned about the protection and security of personal data;19,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Other reasons;44,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Total;150.146 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Due to lack of skills or knowledge;34,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Because they are concerned about the protection and security of personal data;19,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);42,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Other reasons;62,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed with employees;Total;113.732 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed with employees;Due to lack of skills or knowledge;49,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed with employees;Because they are concerned about the protection and security of personal data;25,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed with employees;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);91,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed with employees;Other reasons;13,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed without employees;Total;111.756 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed without employees;Due to lack of skills or knowledge;29,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed without employees;Because they are concerned about the protection and security of personal data;24,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed without employees;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed without employees;Other reasons;47,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Family help (without stipulated salary);Total;9.471 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Family help (without stipulated salary);Due to lack of skills or knowledge;74,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Family help (without stipulated salary);Because they are concerned about the protection and security of personal data;65,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Family help (without stipulated salary);Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);74,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Family help (without stipulated salary);Other reasons;25,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Full-time;Total;951.396 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Full-time;Due to lack of skills or knowledge;24,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Full-time;Because they are concerned about the protection and security of personal data;20,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Full-time;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Full-time;Other reasons;42,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Part-time;Total;161.793 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Part-time;Due to lack of skills or knowledge;28,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Part-time;Because they are concerned about the protection and security of personal data;23,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Part-time;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Part-time;Other reasons;53,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Manual;Total;403.010 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Manual;Due to lack of skills or knowledge;37,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Manual;Because they are concerned about the protection and security of personal data;31,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Manual;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Manual;Other reasons;38,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Non-manual;Total;710.179 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Non-manual;Due to lack of skills or knowledge;17,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Non-manual;Because they are concerned about the protection and security of personal data;14,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Non-manual;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Non-manual;Other reasons;47,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: ICT workers;Total;45.236 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: ICT workers;Due to lack of skills or knowledge;6,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: ICT workers;Because they are concerned about the protection and security of personal data;3,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: ICT workers;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);97,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: ICT workers;Other reasons;4,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Other workers;Total;1.067.953 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Other workers;Due to lack of skills or knowledge;25,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Other workers;Because they are concerned about the protection and security of personal data;21,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Other workers;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Other workers;Other reasons;45,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income Less than 900 Euros;Total;353.401 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income Less than 900 Euros;Due to lack of skills or knowledge;47,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income Less than 900 Euros;Because they are concerned about the protection and security of personal data;36 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income Less than 900 Euros;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income Less than 900 Euros;Other reasons;47,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 900 to less than 1,600;Total;674.166 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 900 to less than 1,600;Due to lack of skills or knowledge;50 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 900 to less than 1,600;Because they are concerned about the protection and security of personal data;26,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 900 to less than 1,600;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 900 to less than 1,600;Other reasons;39,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 1,600 to less than 2,500;Total;547.675 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 1,600 to less than 2,500;Due to lack of skills or knowledge;26,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 1,600 to less than 2,500;Because they are concerned about the protection and security of personal data;34,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 1,600 to less than 2,500;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 1,600 to less than 2,500;Other reasons;38,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 2,500 to less than 3,000;Total;189.426 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 2,500 to less than 3,000;Due to lack of skills or knowledge;21,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 2,500 to less than 3,000;Because they are concerned about the protection and security of personal data;12,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 2,500 to less than 3,000;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 2,500 to less than 3,000;Other reasons;43,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income 3,000 euros or more;Total;234.801 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income 3,000 euros or more;Due to lack of skills or knowledge;18,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income 3,000 euros or more;Because they are concerned about the protection and security of personal data;5,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income 3,000 euros or more;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income 3,000 euros or more;Other reasons;41,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income DK/NA;Total;221.033 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income DK/NA;Due to lack of skills or knowledge;28,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income DK/NA;Because they are concerned about the protection and security of personal data;30,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income DK/NA;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income DK/NA;Other reasons;51,8