Population class;Demographic characteristics;Encountered problems;Total
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Total;28.259.537
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;60,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Difficulty with using it;39,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Technical issues when using the website;43,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Problems when using electronic signatures;24,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Problems of access with smartphone or tablet;22,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Other problems;16
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Total;14.034.181
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;They have had some problem in using the services of the public administration in the last 12 months;61
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Difficulty with using it;39,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Technical issues when using the website;42,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Problems when using electronic signatures;24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Problems of access with smartphone or tablet;21,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Other problems;16,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Total;14.225.356
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;They have had some problem in using the services of the public administration in the last 12 months;60,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Difficulty with using it;39
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Technical issues when using the website;43,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Problems when using electronic signatures;23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Problems of access with smartphone or tablet;23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Other problems;15,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Total;3.610.290
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;They have had some problem in using the services of the public administration in the last 12 months;60,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Difficulty with using it;34,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Technical issues when using the website;50,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Problems when using electronic signatures;21,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Problems of access with smartphone or tablet;22,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Other problems;14,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Total;4.712.777
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;They have had some problem in using the services of the public administration in the last 12 months;64,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Difficulty with using it;40,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Technical issues when using the website;46,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Problems when using electronic signatures;24,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Problems of access with smartphone or tablet;23,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Other problems;18,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Total;6.079.229
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;They have had some problem in using the services of the public administration in the last 12 months;61,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Difficulty with using it;39,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Technical issues when using the website;42
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Problems when using electronic signatures;25,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Problems of access with smartphone or tablet;23,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Other problems;15,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Total;6.614.699
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;They have had some problem in using the services of the public administration in the last 12 months;59,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Difficulty with using it;38,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Technical issues when using the website;40,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Problems when using electronic signatures;23,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Problems of access with smartphone or tablet;22,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Other problems;15,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Total;4.909.900
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;They have had some problem in using the services of the public administration in the last 12 months;60,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Difficulty with using it;41,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Technical issues when using the website;41,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Problems when using electronic signatures;25,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Problems of access with smartphone or tablet;21,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Other problems;15,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Total;2.332.642
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;They have had some problem in using the services of the public administration in the last 12 months;56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Difficulty with using it;40,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Technical issues when using the website;38,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Problems when using electronic signatures;21
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Problems of access with smartphone or tablet;19,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Other problems;14,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Total;12.136.168
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;They have had some problem in using the services of the public administration in the last 12 months;62,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Difficulty with using it;41,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Technical issues when using the website;44,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Problems when using electronic signatures;26,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Problems of access with smartphone or tablet;23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Other problems;18,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Total;3.500.090
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;59,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Difficulty with using it;38,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Technical issues when using the website;41,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Problems when using electronic signatures;22
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Problems of access with smartphone or tablet;20,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Other problems;13
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Total;4.424.721
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;61,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Difficulty with using it;37,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Technical issues when using the website;42,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Problems when using electronic signatures;22,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Problems of access with smartphone or tablet;21,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Other problems;17,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Total;3.176.264
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;54,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Difficulty with using it;35,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Technical issues when using the website;38,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Problems when using electronic signatures;21,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Problems of access with smartphone or tablet;21,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Other problems;11,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;5.022.294
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;60,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Difficulty with using it;36,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Technical issues when using the website;43,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems when using electronic signatures;23,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems of access with smartphone or tablet;23,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Other problems;14,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Total;2.954.832
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;They have had some problem in using the services of the public administration in the last 12 months;62,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Difficulty with using it;41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Technical issues when using the website;41,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Problems when using electronic signatures;28,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Problems of access with smartphone or tablet;25,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Other problems;16,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Total;6.869.073
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;They have had some problem in using the services of the public administration in the last 12 months;59,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Difficulty with using it;39,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Technical issues when using the website;39,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Problems when using electronic signatures;24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Problems of access with smartphone or tablet;22,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Other problems;16,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Total;8.194.144
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;They have had some problem in using the services of the public administration in the last 12 months;59,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Difficulty with using it;37,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Technical issues when using the website;42,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Problems when using electronic signatures;21,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Problems of access with smartphone or tablet;22
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Other problems;14,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Total;7.854.593
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;They have had some problem in using the services of the public administration in the last 12 months;61,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Difficulty with using it;39,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Technical issues when using the website;45,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Problems when using electronic signatures;23,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Problems of access with smartphone or tablet;23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Other problems;17,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Total;2.386.895
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;They have had some problem in using the services of the public administration in the last 12 months;66,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Difficulty with using it;40,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Technical issues when using the website;49,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Problems when using electronic signatures;26,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Problems of access with smartphone or tablet;17,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Other problems;13,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Total;2.954.832
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;They have had some problem in using the services of the public administration in the last 12 months;62,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Difficulty with using it;41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Technical issues when using the website;41,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Problems when using electronic signatures;28,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Problems of access with smartphone or tablet;25,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Other problems;16,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Total;3.902.662
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;They have had some problem in using the services of the public administration in the last 12 months;60,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Difficulty with using it;36,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Technical issues when using the website;40,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Problems when using electronic signatures;21,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Problems of access with smartphone or tablet;20,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Other problems;17
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Total;3.950.465
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;They have had some problem in using the services of the public administration in the last 12 months;57,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Difficulty with using it;39,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Technical issues when using the website;38,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Problems when using electronic signatures;25,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Problems of access with smartphone or tablet;21,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Other problems;16,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Total;14.429.971
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;They have had some problem in using the services of the public administration in the last 12 months;61,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Difficulty with using it;38,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Technical issues when using the website;44,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Problems when using electronic signatures;23,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Problems of access with smartphone or tablet;22,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Other problems;14,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Total;3.021.606
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;They have had some problem in using the services of the public administration in the last 12 months;62
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Difficulty with using it;43,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Technical issues when using the website;47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Problems when using electronic signatures;25,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Problems of access with smartphone or tablet;24,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Other problems;21,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;12.874.133
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have had some problem in using the services of the public administration in the last 12 months;60,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Difficulty with using it;40,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Technical issues when using the website;42,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems when using electronic signatures;24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems of access with smartphone or tablet;23,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other problems;15,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;2.843.628
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have had some problem in using the services of the public administration in the last 12 months;63,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Difficulty with using it;41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Technical issues when using the website;45,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems when using electronic signatures;26,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems of access with smartphone or tablet;24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other problems;16,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;12.541.776
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have had some problem in using the services of the public administration in the last 12 months;60,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Difficulty with using it;37,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Technical issues when using the website;43,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems when using electronic signatures;22,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems of access with smartphone or tablet;21,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Other problems;16,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Total;24.589.171
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;They have had some problem in using the services of the public administration in the last 12 months;61
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Difficulty with using it;38,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Technical issues when using the website;43,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Problems when using electronic signatures;23,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Problems of access with smartphone or tablet;22,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Other problems;15,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Total;3.670.366
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;They have had some problem in using the services of the public administration in the last 12 months;60
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Difficulty with using it;42
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Technical issues when using the website;42,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Problems when using electronic signatures;24,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Problems of access with smartphone or tablet;22,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Other problems;17,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Total;1.030.719
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;They have had some problem in using the services of the public administration in the last 12 months;66,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Difficulty with using it;44,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Technical issues when using the website;47,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Problems when using electronic signatures;29,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Problems of access with smartphone or tablet;23,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Other problems;22,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Total;4.319.695
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;They have had some problem in using the services of the public administration in the last 12 months;67
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Difficulty with using it;46,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Technical issues when using the website;48,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Problems when using electronic signatures;29,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Problems of access with smartphone or tablet;26,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Other problems;19,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Total;22.909.123
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;They have had some problem in using the services of the public administration in the last 12 months;59,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Difficulty with using it;37,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Technical issues when using the website;41,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Problems when using electronic signatures;22,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Problems of access with smartphone or tablet;21,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Other problems;15
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Total;28.185.007
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;60,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Difficulty with using it;39,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Technical issues when using the website;43,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Problems when using electronic signatures;24,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Problems of access with smartphone or tablet;22,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Other problems;15,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Total;13.992.194
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;They have had some problem in using the services of the public administration in the last 12 months;61
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Difficulty with using it;39,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Technical issues when using the website;42,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Problems when using electronic signatures;24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Problems of access with smartphone or tablet;21,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Other problems;16,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Total;14.192.813
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;They have had some problem in using the services of the public administration in the last 12 months;60,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Difficulty with using it;38,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Technical issues when using the website;43,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Problems when using electronic signatures;23,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Problems of access with smartphone or tablet;23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Other problems;15,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Total;3.610.290
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;They have had some problem in using the services of the public administration in the last 12 months;60,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Difficulty with using it;34,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Technical issues when using the website;50,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Problems when using electronic signatures;21,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Problems of access with smartphone or tablet;22,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Other problems;14,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Total;4.712.777
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;They have had some problem in using the services of the public administration in the last 12 months;64,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Difficulty with using it;40,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Technical issues when using the website;46,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Problems when using electronic signatures;24,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Problems of access with smartphone or tablet;23,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Other problems;18,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Total;6.073.119
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;They have had some problem in using the services of the public administration in the last 12 months;61,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Difficulty with using it;39,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Technical issues when using the website;42
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Problems when using electronic signatures;25,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Problems of access with smartphone or tablet;23,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Other problems;15,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Total;6.585.417
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;They have had some problem in using the services of the public administration in the last 12 months;59,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Difficulty with using it;38,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Technical issues when using the website;40,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Problems when using electronic signatures;23,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Problems of access with smartphone or tablet;22,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Other problems;15,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Total;4.887.069
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;They have had some problem in using the services of the public administration in the last 12 months;60,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Difficulty with using it;41,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Technical issues when using the website;41,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Problems when using electronic signatures;25,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Problems of access with smartphone or tablet;21,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Other problems;15,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Total;2.316.336
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;They have had some problem in using the services of the public administration in the last 12 months;56,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Difficulty with using it;40,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Technical issues when using the website;38,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Problems when using electronic signatures;21,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Problems of access with smartphone or tablet;19,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Other problems;14,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Total;12.098.569
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;They have had some problem in using the services of the public administration in the last 12 months;62,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Difficulty with using it;41,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Technical issues when using the website;44,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Problems when using electronic signatures;26,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Problems of access with smartphone or tablet;23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Other problems;18,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Total;3.494.508
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;59,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Difficulty with using it;38,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Technical issues when using the website;41,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Problems when using electronic signatures;22
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Problems of access with smartphone or tablet;20,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Other problems;13
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Total;4.421.300
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;61,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Difficulty with using it;37,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Technical issues when using the website;42,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Problems when using electronic signatures;22,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Problems of access with smartphone or tablet;21,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Other problems;17,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Total;3.172.932
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;54,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Difficulty with using it;35,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Technical issues when using the website;38,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Problems when using electronic signatures;21,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Problems of access with smartphone or tablet;21,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Other problems;11,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;4.997.698
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;60,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Difficulty with using it;36,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Technical issues when using the website;43,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems when using electronic signatures;23,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems of access with smartphone or tablet;23,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Other problems;14,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Total;2.938.936
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;They have had some problem in using the services of the public administration in the last 12 months;62,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Difficulty with using it;41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Technical issues when using the website;41,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Problems when using electronic signatures;28,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Problems of access with smartphone or tablet;25,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Other problems;16,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Total;6.851.102
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;They have had some problem in using the services of the public administration in the last 12 months;59,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Difficulty with using it;39,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Technical issues when using the website;39,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Problems when using electronic signatures;24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Problems of access with smartphone or tablet;22,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Other problems;16,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Total;8.161.054
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;They have had some problem in using the services of the public administration in the last 12 months;59,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Difficulty with using it;37,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Technical issues when using the website;42,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Problems when using electronic signatures;21,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Problems of access with smartphone or tablet;22
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Other problems;14,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Total;7.847.021
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;They have had some problem in using the services of the public administration in the last 12 months;61,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Difficulty with using it;39,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Technical issues when using the website;45,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Problems when using electronic signatures;23,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Problems of access with smartphone or tablet;23,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Other problems;17,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Total;2.386.895
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;They have had some problem in using the services of the public administration in the last 12 months;66,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Difficulty with using it;40,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Technical issues when using the website;49,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Problems when using electronic signatures;26,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Problems of access with smartphone or tablet;17,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Other problems;13,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Total;2.938.936
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;They have had some problem in using the services of the public administration in the last 12 months;62,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Difficulty with using it;41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Technical issues when using the website;41,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Problems when using electronic signatures;28,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Problems of access with smartphone or tablet;25,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Other problems;16,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Total;3.889.616
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;They have had some problem in using the services of the public administration in the last 12 months;60
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Difficulty with using it;36,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Technical issues when using the website;40,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Problems when using electronic signatures;21,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Problems of access with smartphone or tablet;20,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Other problems;16,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Total;3.937.067
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;They have had some problem in using the services of the public administration in the last 12 months;58,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Difficulty with using it;40
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Technical issues when using the website;38,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Problems when using electronic signatures;25,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Problems of access with smartphone or tablet;21,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Other problems;16,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Total;14.411.564
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;They have had some problem in using the services of the public administration in the last 12 months;61,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Difficulty with using it;38,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Technical issues when using the website;44,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Problems when using electronic signatures;23,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Problems of access with smartphone or tablet;22,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Other problems;14,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Total;3.007.825
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;They have had some problem in using the services of the public administration in the last 12 months;62,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Difficulty with using it;43,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Technical issues when using the website;47,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Problems when using electronic signatures;25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Problems of access with smartphone or tablet;24,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Other problems;21,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;12.842.593
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have had some problem in using the services of the public administration in the last 12 months;60,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Difficulty with using it;40,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Technical issues when using the website;42,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems when using electronic signatures;24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems of access with smartphone or tablet;23,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other problems;15,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;2.843.362
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have had some problem in using the services of the public administration in the last 12 months;63,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Difficulty with using it;41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Technical issues when using the website;45,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems when using electronic signatures;26,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems of access with smartphone or tablet;24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other problems;16,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;12.499.052
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have had some problem in using the services of the public administration in the last 12 months;60,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Difficulty with using it;37,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Technical issues when using the website;43,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems when using electronic signatures;22,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems of access with smartphone or tablet;21,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Other problems;16,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Total;24.515.580
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;They have had some problem in using the services of the public administration in the last 12 months;61,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Difficulty with using it;38,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Technical issues when using the website;43,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Problems when using electronic signatures;23,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Problems of access with smartphone or tablet;22,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Other problems;15,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Total;3.669.427
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;They have had some problem in using the services of the public administration in the last 12 months;60
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Difficulty with using it;42
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Technical issues when using the website;42,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Problems when using electronic signatures;24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Problems of access with smartphone or tablet;22,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Other problems;17,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Total;1.030.127
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;They have had some problem in using the services of the public administration in the last 12 months;66,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Difficulty with using it;44,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Technical issues when using the website;47,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Problems when using electronic signatures;29,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Problems of access with smartphone or tablet;23,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Other problems;22,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Total;4.299.286
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;They have had some problem in using the services of the public administration in the last 12 months;67
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Difficulty with using it;46,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Technical issues when using the website;48
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Problems when using electronic signatures;29,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Problems of access with smartphone or tablet;26,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Other problems;19,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Total;22.855.594
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;They have had some problem in using the services of the public administration in the last 12 months;59,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Difficulty with using it;37,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Technical issues when using the website;41,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Problems when using electronic signatures;22,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Problems of access with smartphone or tablet;21,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Other problems;14,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Total;17.240.492
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Difficulty with using it;64,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Technical issues when using the website;70,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Problems when using electronic signatures;39,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Problems of access with smartphone or tablet;36,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Other problems;26,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;Total;8.581.142
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;Difficulty with using it;64,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;Technical issues when using the website;70,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;Problems when using electronic signatures;40,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;Problems of access with smartphone or tablet;35,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;Other problems;26,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;Total;8.659.350
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;Difficulty with using it;64,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;Technical issues when using the website;71,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;Problems when using electronic signatures;38,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;Problems of access with smartphone or tablet;37,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;Other problems;25,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Total;2.195.730
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Difficulty with using it;56,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Technical issues when using the website;82,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Problems when using electronic signatures;35,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Problems of access with smartphone or tablet;36,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Other problems;23,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Total;3.056.811
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Difficulty with using it;61,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Technical issues when using the website;72,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Problems when using electronic signatures;37,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Problems of access with smartphone or tablet;36
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Other problems;29,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Total;3.749.863
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Difficulty with using it;64,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Technical issues when using the website;68,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Problems when using electronic signatures;41,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Problems of access with smartphone or tablet;38,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Other problems;25,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Total;3.938.148
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Difficulty with using it;64,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Technical issues when using the website;67,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Problems when using electronic signatures;39,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Problems of access with smartphone or tablet;38,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Other problems;26,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Total;2.981.428
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Difficulty with using it;68,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Technical issues when using the website;68,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Problems when using electronic signatures;42,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Problems of access with smartphone or tablet;35,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Other problems;25,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Total;1.318.512
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Difficulty with using it;72,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Technical issues when using the website;68,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Problems when using electronic signatures;37,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Problems of access with smartphone or tablet;34,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Other problems;26
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Total;7.647.988
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Difficulty with using it;66,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Technical issues when using the website;70,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Problems when using electronic signatures;41,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Problems of access with smartphone or tablet;36,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Other problems;29
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Total;2.089.377
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Difficulty with using it;65,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Technical issues when using the website;69,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Problems when using electronic signatures;36,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Problems of access with smartphone or tablet;34,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Other problems;21,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Total;2.728.191
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Difficulty with using it;61,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Technical issues when using the website;69,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Problems when using electronic signatures;36,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Problems of access with smartphone or tablet;35,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Other problems;28,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Total;1.732.585
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Difficulty with using it;64,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Technical issues when using the website;70,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Problems when using electronic signatures;38,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Problems of access with smartphone or tablet;39,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Other problems;21,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;3.042.351
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Difficulty with using it;60,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Technical issues when using the website;72,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems when using electronic signatures;39,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems of access with smartphone or tablet;39
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Other problems;23,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Total;1.847.951
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Difficulty with using it;65,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Technical issues when using the website;67,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Problems when using electronic signatures;45,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Problems of access with smartphone or tablet;40,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Other problems;26,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Total;4.091.542
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Difficulty with using it;66,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Technical issues when using the website;66,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Problems when using electronic signatures;41,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Problems of access with smartphone or tablet;37,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Other problems;28,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Total;4.850.304
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Difficulty with using it;63,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Technical issues when using the website;72,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Problems when using electronic signatures;37
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Problems of access with smartphone or tablet;37,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Other problems;24,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Total;4.865.209
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Difficulty with using it;63,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Technical issues when using the website;73,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Problems when using electronic signatures;38
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Problems of access with smartphone or tablet;37,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Other problems;28,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Total;1.585.487
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Difficulty with using it;60,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Technical issues when using the website;74
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Problems when using electronic signatures;39,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Problems of access with smartphone or tablet;26,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Other problems;20,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Total;1.847.951
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Difficulty with using it;65,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Technical issues when using the website;67,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Problems when using electronic signatures;45,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Problems of access with smartphone or tablet;40,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Other problems;26,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Total;2.361.525
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Difficulty with using it;60,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Technical issues when using the website;66,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Problems when using electronic signatures;35,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Problems of access with smartphone or tablet;34,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Other problems;28,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Total;2.292.359
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Difficulty with using it;69
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Technical issues when using the website;66,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Problems when using electronic signatures;43,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Problems of access with smartphone or tablet;37,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Other problems;28
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Total;8.860.881
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Difficulty with using it;62,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Technical issues when using the website;72,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Problems when using electronic signatures;37,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Problems of access with smartphone or tablet;36,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Other problems;23,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Total;1.877.777
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Difficulty with using it;70,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Technical issues when using the website;76
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Problems when using electronic signatures;40,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Problems of access with smartphone or tablet;38,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Other problems;34,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;7.810.695
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Difficulty with using it;66,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Technical issues when using the website;69,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems when using electronic signatures;40,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems of access with smartphone or tablet;38
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other problems;25,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;1.805.421
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Difficulty with using it;64,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Technical issues when using the website;71,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems when using electronic signatures;41,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems of access with smartphone or tablet;38,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other problems;26,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;7.624.376
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Difficulty with using it;62,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Technical issues when using the website;71,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems when using electronic signatures;37,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems of access with smartphone or tablet;35,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Other problems;27,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Total;15.038.439
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Difficulty with using it;63,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Technical issues when using the website;70,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Problems when using electronic signatures;39,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Problems of access with smartphone or tablet;36,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Other problems;26
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Total;2.202.053
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Difficulty with using it;69,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Technical issues when using the website;70,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Problems when using electronic signatures;41,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Problems of access with smartphone or tablet;37,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Other problems;28,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Total;685.324
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Difficulty with using it;67,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Technical issues when using the website;71,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Problems when using electronic signatures;43,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Problems of access with smartphone or tablet;35,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Other problems;33,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Total;2.902.664
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Difficulty with using it;69,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Technical issues when using the website;71,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Problems when using electronic signatures;44,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Problems of access with smartphone or tablet;40
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Other problems;29,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Total;13.652.504
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Difficulty with using it;62,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Technical issues when using the website;70,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Problems when using electronic signatures;38,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Problems of access with smartphone or tablet;36,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Other problems;25,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Total;17.204.053
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Difficulty with using it;64,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Technical issues when using the website;70,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Problems when using electronic signatures;39,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Problems of access with smartphone or tablet;36,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Other problems;26,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;Total;8.567.208
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;Difficulty with using it;64,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;Technical issues when using the website;70,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;Problems when using electronic signatures;40,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;Problems of access with smartphone or tablet;35,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;Other problems;26,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;Total;8.636.845
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;Difficulty with using it;64,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;Technical issues when using the website;71,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;Problems when using electronic signatures;38,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;Problems of access with smartphone or tablet;37,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;Other problems;25,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;Total;2.195.730
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;Difficulty with using it;56,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;Technical issues when using the website;82,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;Problems when using electronic signatures;35,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;Problems of access with smartphone or tablet;36,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;Other problems;23,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;Total;3.056.811
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;Difficulty with using it;61,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;Technical issues when using the website;72,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;Problems when using electronic signatures;37,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;Problems of access with smartphone or tablet;36
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;Other problems;29,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;Total;3.748.925
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;Difficulty with using it;64,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;Technical issues when using the website;68,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;Problems when using electronic signatures;41,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;Problems of access with smartphone or tablet;38,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;Other problems;25,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;Total;3.919.866
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;Difficulty with using it;64,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;Technical issues when using the website;67,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;Problems when using electronic signatures;39,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;Problems of access with smartphone or tablet;38
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;Other problems;26,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;Total;2.967.546
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;Difficulty with using it;68,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;Technical issues when using the website;68,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;Problems when using electronic signatures;42,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;Problems of access with smartphone or tablet;35,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;Other problems;25,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;Total;1.315.175
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;Difficulty with using it;72,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;Technical issues when using the website;68,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;Problems when using electronic signatures;37,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;Problems of access with smartphone or tablet;34,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;Other problems;26
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Total;7.631.068
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Difficulty with using it;66,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Technical issues when using the website;70,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Problems when using electronic signatures;41,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Problems of access with smartphone or tablet;36,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 100,000 inhabitants and over and provincial capitals;Other problems;28,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Total;2.087.672
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Difficulty with using it;65,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Technical issues when using the website;69,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Problems when using electronic signatures;36,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Problems of access with smartphone or tablet;34,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 50,000 to fewer than 100,000 inhabitants;Other problems;21,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Total;2.724.770
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Difficulty with using it;61,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Technical issues when using the website;69,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Problems when using electronic signatures;36,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Problems of access with smartphone or tablet;35,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 20,000 to fewer than 50,000 inhabitants;Other problems;28,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Total;1.730.361
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Difficulty with using it;64,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Technical issues when using the website;70,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Problems when using electronic signatures;38,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Problems of access with smartphone or tablet;39,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: From 10,000 to fewer than 20,000 inhabitants;Other problems;21,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;3.030.183
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;Difficulty with using it;60,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;Technical issues when using the website;72,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems when using electronic signatures;39,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems of access with smartphone or tablet;39
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;Other problems;23,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;Total;1.835.547
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;Difficulty with using it;65,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;Technical issues when using the website;66,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;Problems when using electronic signatures;45,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;Problems of access with smartphone or tablet;40,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;Other problems;26,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;Total;4.089.002
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;Difficulty with using it;66,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;Technical issues when using the website;66,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;Problems when using electronic signatures;41,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;Problems of access with smartphone or tablet;37,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;Other problems;28,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;Total;4.836.379
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;Difficulty with using it;63,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;Technical issues when using the website;72,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;Problems when using electronic signatures;37
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;Problems of access with smartphone or tablet;37,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;Other problems;24,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;Total;4.857.638
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;Difficulty with using it;63,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;Technical issues when using the website;73,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;Problems when using electronic signatures;37,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;Problems of access with smartphone or tablet;37,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;Other problems;28,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;Total;1.585.487
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;Difficulty with using it;60,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;Technical issues when using the website;74
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;Problems when using electronic signatures;39,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;Problems of access with smartphone or tablet;26,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;Other problems;20,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;Total;1.835.547
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;Difficulty with using it;65,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;Technical issues when using the website;66,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;Problems when using electronic signatures;45,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;Problems of access with smartphone or tablet;40,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;Other problems;26,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;Total;2.350.984
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;Difficulty with using it;60,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;Technical issues when using the website;66,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;Problems when using electronic signatures;35,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;Problems of access with smartphone or tablet;34,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;Other problems;28,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;Total;2.290.411
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;Difficulty with using it;68,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;Technical issues when using the website;66,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;Problems when using electronic signatures;43,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;Problems of access with smartphone or tablet;37,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;Other problems;28
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;Total;8.849.335
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;Difficulty with using it;62,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;Technical issues when using the website;72,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;Problems when using electronic signatures;37,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;Problems of access with smartphone or tablet;36
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;Other problems;23,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;Total;1.877.777
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;Difficulty with using it;70,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;Technical issues when using the website;76
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;Problems when using electronic signatures;40,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;Problems of access with smartphone or tablet;38,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;Other problems;34,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;7.797.201
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Difficulty with using it;66,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Technical issues when using the website;69,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems when using electronic signatures;40,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems of access with smartphone or tablet;38
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other problems;25,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;1.805.421
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Difficulty with using it;64,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Technical issues when using the website;71,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems when using electronic signatures;41,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems of access with smartphone or tablet;38,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other problems;26,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;7.601.432
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Difficulty with using it;62,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Technical issues when using the website;71,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems when using electronic signatures;37,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems of access with smartphone or tablet;35,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Other problems;27,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;Total;15.002.938
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;Difficulty with using it;63,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;Technical issues when using the website;70,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;Problems when using electronic signatures;39,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;Problems of access with smartphone or tablet;36,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;Other problems;25,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;Total;2.201.115
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;Difficulty with using it;70
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;Technical issues when using the website;70,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;Problems when using electronic signatures;41,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;Problems of access with smartphone or tablet;37,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;Other problems;28,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;Total;684.733
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;Difficulty with using it;67,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;Technical issues when using the website;71,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;Problems when using electronic signatures;43,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;Problems of access with smartphone or tablet;35,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;Other problems;33,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;Total;2.888.908
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;Difficulty with using it;69,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;Technical issues when using the website;71,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;Problems when using electronic signatures;44,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;Problems of access with smartphone or tablet;39,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;Other problems;29,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;Total;13.630.413
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;Difficulty with using it;62,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;Technical issues when using the website;70,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;Problems when using electronic signatures;38,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;Problems of access with smartphone or tablet;36,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;Other problems;25,2