Population class;Socio-economic characteristics;Encountered problems;Total
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Total;28.259.537
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;60,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Difficulty with using it;39,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Technical issues when using the website;43,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Problems when using electronic signatures;24,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Problems of access with smartphone or tablet;22,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Other problems;16
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Total;303.680
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;They have had some problem in using the services of the public administration in the last 12 months;50,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Difficulty with using it;39,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Technical issues when using the website;30,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Problems when using electronic signatures;27,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Problems of access with smartphone or tablet;14,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Other problems;10,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Total;1.499.604
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;They have had some problem in using the services of the public administration in the last 12 months;54,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Difficulty with using it;33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Technical issues when using the website;33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Problems when using electronic signatures;19
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Problems of access with smartphone or tablet;20,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Other problems;18
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Total;5.920.279
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;54,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Difficulty with using it;35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Technical issues when using the website;39,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Problems when using electronic signatures;18,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Problems of access with smartphone or tablet;20,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Other problems;14,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Total;8.240.112
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;61,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Difficulty with using it;39,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Technical issues when using the website;44,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Problems when using electronic signatures;23,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Problems of access with smartphone or tablet;22,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Other problems;15,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Total;3.390.272
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;They have had some problem in using the services of the public administration in the last 12 months;64,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Difficulty with using it;41,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Technical issues when using the website;48,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Problems when using electronic signatures;26,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Problems of access with smartphone or tablet;24,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Other problems;18
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Total;3.457.745
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;They have had some problem in using the services of the public administration in the last 12 months;62,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Difficulty with using it;39,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Technical issues when using the website;44,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Problems when using electronic signatures;24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Problems of access with smartphone or tablet;21,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Other problems;15,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Total;5.044.121
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;They have had some problem in using the services of the public administration in the last 12 months;65
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Difficulty with using it;42,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Technical issues when using the website;44,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Problems when using electronic signatures;29,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Problems of access with smartphone or tablet;25,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Other problems;16,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Total;349.048
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;They have had some problem in using the services of the public administration in the last 12 months;77,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Difficulty with using it;47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Technical issues when using the website;51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Problems when using electronic signatures;38,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Problems of access with smartphone or tablet;24,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Other problems;17,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Total;54.676
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;They have had some problem in using the services of the public administration in the last 12 months;93,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Difficulty with using it;72,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Technical issues when using the website;..
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Problems when using electronic signatures;7,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Problems of access with smartphone or tablet;20,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Other problems;..
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Total;18.386.257
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;61,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Difficulty with using it;39,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Technical issues when using the website;43,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Problems when using electronic signatures;24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Problems of access with smartphone or tablet;23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Other problems;15,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Total;2.942.913
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;61,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Difficulty with using it;41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Technical issues when using the website;42,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Problems when using electronic signatures;22,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Problems of access with smartphone or tablet;24,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Other problems;17,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Total;2.519.589
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;They have had some problem in using the services of the public administration in the last 12 months;61,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Difficulty with using it;37,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Technical issues when using the website;50,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Problems when using electronic signatures;22,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Problems of access with smartphone or tablet;20,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Other problems;15,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Total;932.319
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;They have had some problem in using the services of the public administration in the last 12 months;53,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Difficulty with using it;36,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Technical issues when using the website;36,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Problems when using electronic signatures;19,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Problems of access with smartphone or tablet;14,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Other problems;13,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Total;2.802.922
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;They have had some problem in using the services of the public administration in the last 12 months;57,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Difficulty with using it;39,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Technical issues when using the website;37,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Problems when using electronic signatures;23,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Problems of access with smartphone or tablet;18,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Other problems;15,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Total;675.536
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;They have had some problem in using the services of the public administration in the last 12 months;65,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Difficulty with using it;41,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Technical issues when using the website;45,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Problems when using electronic signatures;26,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Problems of access with smartphone or tablet;23,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Other problems;16
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;12.632.789
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have had some problem in using the services of the public administration in the last 12 months;60,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty with using it;38,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical issues when using the website;42,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems when using electronic signatures;24,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems of access with smartphone or tablet;23,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;15,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.996.895
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have had some problem in using the services of the public administration in the last 12 months;65,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty with using it;41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Technical issues when using the website;47,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems when using electronic signatures;26,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems of access with smartphone or tablet;25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;18,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;1.095.264
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have had some problem in using the services of the public administration in the last 12 months;66,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Difficulty with using it;41,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Technical issues when using the website;46,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems when using electronic signatures;25,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems of access with smartphone or tablet;23,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Other problems;16,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;1.552.760
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have had some problem in using the services of the public administration in the last 12 months;56,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Difficulty with using it;40,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Technical issues when using the website;41,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems when using electronic signatures;23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems of access with smartphone or tablet;21,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Other problems;14,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Total;108.548
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);They have had some problem in using the services of the public administration in the last 12 months;55,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Difficulty with using it;45,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Technical issues when using the website;38,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Problems when using electronic signatures;31,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Problems of access with smartphone or tablet;14,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Other problems;26,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Total;15.308.126
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;They have had some problem in using the services of the public administration in the last 12 months;61,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Difficulty with using it;38,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Technical issues when using the website;42,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Problems when using electronic signatures;24,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Problems of access with smartphone or tablet;22,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Other problems;15,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Total;3.078.131
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;They have had some problem in using the services of the public administration in the last 12 months;63,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Difficulty with using it;40,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Technical issues when using the website;45,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Problems when using electronic signatures;23,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Problems of access with smartphone or tablet;27,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Other problems;17,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Total;4.402.381
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;They have had some problem in using the services of the public administration in the last 12 months;55,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Difficulty with using it;36
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Technical issues when using the website;36,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Problems when using electronic signatures;20,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Problems of access with smartphone or tablet;22,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Other problems;16,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Total;13.983.875
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;They have had some problem in using the services of the public administration in the last 12 months;63,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Difficulty with using it;40,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Technical issues when using the website;45,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Problems when using electronic signatures;25,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Problems of access with smartphone or tablet;23,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Other problems;15,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Total;861.964
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;They have had some problem in using the services of the public administration in the last 12 months;67,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Difficulty with using it;42,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Technical issues when using the website;45,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Problems when using electronic signatures;23,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Problems of access with smartphone or tablet;16,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Other problems;17,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Total;17.524.292
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;They have had some problem in using the services of the public administration in the last 12 months;61,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Difficulty with using it;38,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Technical issues when using the website;43,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Problems when using electronic signatures;24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Problems of access with smartphone or tablet;23,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Other problems;15,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Total;3.118.858
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;They have had some problem in using the services of the public administration in the last 12 months;61,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Difficulty with using it;40,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Technical issues when using the website;42,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Problems when using electronic signatures;22,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Problems of access with smartphone or tablet;24
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Other problems;20,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Total;7.989.027
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;They have had some problem in using the services of the public administration in the last 12 months;58
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Difficulty with using it;37,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Technical issues when using the website;40,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Problems when using electronic signatures;24
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Problems of access with smartphone or tablet;22,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Other problems;15,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Total;6.381.973
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;They have had some problem in using the services of the public administration in the last 12 months;61,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Difficulty with using it;40,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Technical issues when using the website;44,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Problems when using electronic signatures;23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Problems of access with smartphone or tablet;23,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Other problems;15,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Total;2.923.936
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;They have had some problem in using the services of the public administration in the last 12 months;62,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Difficulty with using it;41,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Technical issues when using the website;43,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Problems when using electronic signatures;25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Problems of access with smartphone or tablet;21,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Other problems;14,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Total;5.050.731
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;They have had some problem in using the services of the public administration in the last 12 months;64,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Difficulty with using it;40,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Technical issues when using the website;46,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Problems when using electronic signatures;27,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Problems of access with smartphone or tablet;23,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Other problems;15,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Total;2.795.012
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;They have had some problem in using the services of the public administration in the last 12 months;57,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Difficulty with using it;35,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Technical issues when using the website;40,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Problems when using electronic signatures;20,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Problems of access with smartphone or tablet;17,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Other problems;15,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Total;28.185.007
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;60,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Difficulty with using it;39,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Technical issues when using the website;43,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Problems when using electronic signatures;24,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Problems of access with smartphone or tablet;22,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Other problems;15,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Total;302.188
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;They have had some problem in using the services of the public administration in the last 12 months;50,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Difficulty with using it;39,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Technical issues when using the website;30,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Problems when using electronic signatures;27,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Problems of access with smartphone or tablet;14,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Other problems;10,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Total;1.492.320
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;They have had some problem in using the services of the public administration in the last 12 months;54,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Difficulty with using it;33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Technical issues when using the website;33,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Problems when using electronic signatures;19,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Problems of access with smartphone or tablet;20,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Other problems;18
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Total;5.890.722
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;54,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Difficulty with using it;35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Technical issues when using the website;39,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Problems when using electronic signatures;18,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Problems of access with smartphone or tablet;20,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Other problems;14,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Total;8.220.632
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;61,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Difficulty with using it;39,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Technical issues when using the website;44,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Problems when using electronic signatures;23,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Problems of access with smartphone or tablet;22,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Other problems;15,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Total;3.379.969
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;They have had some problem in using the services of the public administration in the last 12 months;65
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Difficulty with using it;41,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Technical issues when using the website;48,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Problems when using electronic signatures;26,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Problems of access with smartphone or tablet;24,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Other problems;18
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Total;3.453.587
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;They have had some problem in using the services of the public administration in the last 12 months;62,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Difficulty with using it;39,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Technical issues when using the website;44,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Problems when using electronic signatures;24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Problems of access with smartphone or tablet;21,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Other problems;15,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Total;5.041.866
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;They have had some problem in using the services of the public administration in the last 12 months;65
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Difficulty with using it;42,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Technical issues when using the website;44,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Problems when using electronic signatures;29,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Problems of access with smartphone or tablet;25,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Other problems;16,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Total;349.048
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;They have had some problem in using the services of the public administration in the last 12 months;77,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Difficulty with using it;47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Technical issues when using the website;51
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Problems when using electronic signatures;38,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Problems of access with smartphone or tablet;24,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Other problems;17,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Total;54.676
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;They have had some problem in using the services of the public administration in the last 12 months;93,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Difficulty with using it;72,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Technical issues when using the website;..
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Problems when using electronic signatures;7,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Problems of access with smartphone or tablet;20,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Other problems;..
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Total;18.348.987
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;61,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Difficulty with using it;39,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Technical issues when using the website;43,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Problems when using electronic signatures;24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Problems of access with smartphone or tablet;23,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Other problems;15,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Total;2.934.225
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;61,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Difficulty with using it;41,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Technical issues when using the website;42,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Problems when using electronic signatures;22,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Problems of access with smartphone or tablet;24,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Other problems;17,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Total;2.519.589
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;They have had some problem in using the services of the public administration in the last 12 months;61,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Difficulty with using it;37,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Technical issues when using the website;50,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Problems when using electronic signatures;22,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Problems of access with smartphone or tablet;20,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Other problems;15,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Total;926.840
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;They have had some problem in using the services of the public administration in the last 12 months;53,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Difficulty with using it;35,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Technical issues when using the website;35,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Problems when using electronic signatures;19,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Problems of access with smartphone or tablet;14,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Other problems;13
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Total;2.779.830
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;They have had some problem in using the services of the public administration in the last 12 months;57,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Difficulty with using it;39,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Technical issues when using the website;37,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Problems when using electronic signatures;23,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Problems of access with smartphone or tablet;18,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Other problems;15,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Total;675.536
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;They have had some problem in using the services of the public administration in the last 12 months;65,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Difficulty with using it;41,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Technical issues when using the website;45,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Problems when using electronic signatures;26,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Problems of access with smartphone or tablet;23,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Other problems;16
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;12.611.804
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have had some problem in using the services of the public administration in the last 12 months;60,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty with using it;38,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical issues when using the website;42,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems when using electronic signatures;24,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems of access with smartphone or tablet;23,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;15,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.996.895
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have had some problem in using the services of the public administration in the last 12 months;65,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty with using it;41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Technical issues when using the website;47,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems when using electronic signatures;26,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems of access with smartphone or tablet;25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;18,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;1.090.092
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have had some problem in using the services of the public administration in the last 12 months;66,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Difficulty with using it;40,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Technical issues when using the website;46,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems when using electronic signatures;25,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems of access with smartphone or tablet;23,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Other problems;16,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;1.541.648
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have had some problem in using the services of the public administration in the last 12 months;56,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Difficulty with using it;40,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Technical issues when using the website;41,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems when using electronic signatures;23,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems of access with smartphone or tablet;21,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Other problems;14,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Total;108.548
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);They have had some problem in using the services of the public administration in the last 12 months;55,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Difficulty with using it;45,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Technical issues when using the website;38,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Problems when using electronic signatures;31,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Problems of access with smartphone or tablet;14,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Other problems;26,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Total;15.278.599
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;They have had some problem in using the services of the public administration in the last 12 months;61,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Difficulty with using it;38,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Technical issues when using the website;42,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Problems when using electronic signatures;24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Problems of access with smartphone or tablet;22,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Other problems;15,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Total;3.070.388
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;They have had some problem in using the services of the public administration in the last 12 months;63,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Difficulty with using it;40,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Technical issues when using the website;45,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Problems when using electronic signatures;23,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Problems of access with smartphone or tablet;27,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Other problems;17,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Total;4.387.582
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;They have had some problem in using the services of the public administration in the last 12 months;55,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Difficulty with using it;36,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Technical issues when using the website;36,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Problems when using electronic signatures;20,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Problems of access with smartphone or tablet;22,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Other problems;16,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Total;13.961.405
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;They have had some problem in using the services of the public administration in the last 12 months;63,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Difficulty with using it;40
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Technical issues when using the website;45,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Problems when using electronic signatures;25,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Problems of access with smartphone or tablet;23,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Other problems;15,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Total;861.964
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;They have had some problem in using the services of the public administration in the last 12 months;67,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Difficulty with using it;42,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Technical issues when using the website;45,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Problems when using electronic signatures;23,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Problems of access with smartphone or tablet;16,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Other problems;17,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Total;17.487.023
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;They have had some problem in using the services of the public administration in the last 12 months;61,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Difficulty with using it;38,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Technical issues when using the website;43,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Problems when using electronic signatures;24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Problems of access with smartphone or tablet;23,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Other problems;15,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Total;3.109.950
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;They have had some problem in using the services of the public administration in the last 12 months;61,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Difficulty with using it;40,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Technical issues when using the website;42,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Problems when using electronic signatures;22,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Problems of access with smartphone or tablet;24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Other problems;20,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Total;7.969.460
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;They have had some problem in using the services of the public administration in the last 12 months;58
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Difficulty with using it;37,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Technical issues when using the website;40,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Problems when using electronic signatures;24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Problems of access with smartphone or tablet;22,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Other problems;15,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Total;6.371.219
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;They have had some problem in using the services of the public administration in the last 12 months;61,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Difficulty with using it;40,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Technical issues when using the website;45
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Problems when using electronic signatures;23,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Problems of access with smartphone or tablet;23,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Other problems;15,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Total;2.912.803
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;They have had some problem in using the services of the public administration in the last 12 months;63
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Difficulty with using it;41,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Technical issues when using the website;43,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Problems when using electronic signatures;25,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Problems of access with smartphone or tablet;21,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Other problems;14,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Total;5.044.978
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;They have had some problem in using the services of the public administration in the last 12 months;64,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Difficulty with using it;40,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Technical issues when using the website;46,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Problems when using electronic signatures;27,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Problems of access with smartphone or tablet;23,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Other problems;15,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Total;2.776.597
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;They have had some problem in using the services of the public administration in the last 12 months;57
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Difficulty with using it;35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Technical issues when using the website;40,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Problems when using electronic signatures;20,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Problems of access with smartphone or tablet;17,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Other problems;14,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Total;17.240.492
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Difficulty with using it;64,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Technical issues when using the website;70,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Problems when using electronic signatures;39,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Problems of access with smartphone or tablet;36,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Other problems;26,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Total;152.970
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Difficulty with using it;77,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Technical issues when using the website;61
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Problems when using electronic signatures;55,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Problems of access with smartphone or tablet;29,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Other problems;20,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Total;815.764
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Difficulty with using it;61,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Technical issues when using the website;61,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Problems when using electronic signatures;35
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Problems of access with smartphone or tablet;37,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Other problems;33,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Total;3.244.601
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Difficulty with using it;64,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Technical issues when using the website;71,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Problems when using electronic signatures;33,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Problems of access with smartphone or tablet;37
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Other problems;26,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Total;5.038.692
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Difficulty with using it;64,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Technical issues when using the website;72,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Problems when using electronic signatures;39
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Problems of access with smartphone or tablet;37
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Other problems;25,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Total;2.214.332
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Difficulty with using it;63,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Technical issues when using the website;74,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Problems when using electronic signatures;40,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Problems of access with smartphone or tablet;37,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Other problems;28,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Total;2.173.877
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Difficulty with using it;63,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Technical issues when using the website;70,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Problems when using electronic signatures;39,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Problems of access with smartphone or tablet;33,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Other problems;24,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Total;3.278.627
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Difficulty with using it;65,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Technical issues when using the website;68,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Problems when using electronic signatures;45,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Problems of access with smartphone or tablet;38,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Other problems;25,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Total;270.500
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Difficulty with using it;60,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Technical issues when using the website;65,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Problems when using electronic signatures;50,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Problems of access with smartphone or tablet;31,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Other problems;22,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Total;51.129
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Difficulty with using it;77,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Technical issues when using the website;..
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Problems when using electronic signatures;8,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Problems of access with smartphone or tablet;22,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Other problems;..
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Total;11.341.541
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Difficulty with using it;63,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Technical issues when using the website;70,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Problems when using electronic signatures;40
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Problems of access with smartphone or tablet;37,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Other problems;25,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Total;1.799.985
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Difficulty with using it;67
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Technical issues when using the website;69,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Problems when using electronic signatures;36,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Problems of access with smartphone or tablet;40,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Other problems;28,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Total;1.544.044
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Difficulty with using it;60,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Technical issues when using the website;82,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Problems when using electronic signatures;36,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Problems of access with smartphone or tablet;33
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Other problems;25,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Total;502.909
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Difficulty with using it;67,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Technical issues when using the website;67,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Problems when using electronic signatures;36,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Problems of access with smartphone or tablet;27,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Other problems;25,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Total;1.612.255
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Difficulty with using it;69,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Technical issues when using the website;65,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Problems when using electronic signatures;41,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Problems of access with smartphone or tablet;32,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Other problems;27,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Total;439.757
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Difficulty with using it;64,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Technical issues when using the website;69,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Problems when using electronic signatures;41,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Problems of access with smartphone or tablet;36,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Other problems;24,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;7.706.789
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty with using it;62,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical issues when using the website;69
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems when using electronic signatures;39,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems of access with smartphone or tablet;38
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;25,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;1.968.225
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty with using it;62,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Technical issues when using the website;72,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems when using electronic signatures;40,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems of access with smartphone or tablet;38,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;27,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;726.816
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Difficulty with using it;61,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Technical issues when using the website;70,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems when using electronic signatures;38,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems of access with smartphone or tablet;36
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Other problems;25,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;879.544
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Difficulty with using it;70,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Technical issues when using the website;73,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems when using electronic signatures;41,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems of access with smartphone or tablet;38,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Other problems;25,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Total;60.167
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Difficulty with using it;82,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Technical issues when using the website;69,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Problems when using electronic signatures;57,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Problems of access with smartphone or tablet;26,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Other problems;48,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Total;9.376.930
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Difficulty with using it;63,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Technical issues when using the website;70
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Problems when using electronic signatures;40,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Problems of access with smartphone or tablet;36,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Other problems;25,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Total;1.964.612
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Difficulty with using it;63
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Technical issues when using the website;70,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Problems when using electronic signatures;37,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Problems of access with smartphone or tablet;43,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Other problems;27,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Total;2.473.098
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Difficulty with using it;64,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Technical issues when using the website;65,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Problems when using electronic signatures;37,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Problems of access with smartphone or tablet;39,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Other problems;29,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Total;8.868.443
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Difficulty with using it;63,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Technical issues when using the website;71,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Problems when using electronic signatures;40,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Problems of access with smartphone or tablet;37,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Other problems;24,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Total;577.985
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Difficulty with using it;63,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Technical issues when using the website;67,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Problems when using electronic signatures;35,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Problems of access with smartphone or tablet;24,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Other problems;25,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Total;10.763.557
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Difficulty with using it;63,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Technical issues when using the website;70,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Problems when using electronic signatures;40,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Problems of access with smartphone or tablet;38,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Other problems;25,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Total;1.920.783
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Difficulty with using it;66,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Technical issues when using the website;68,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Problems when using electronic signatures;36
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Problems of access with smartphone or tablet;39
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Other problems;33,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Total;4.644.237
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Difficulty with using it;64,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Technical issues when using the website;70,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Problems when using electronic signatures;41,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Problems of access with smartphone or tablet;38,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Other problems;26,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Total;3.957.484
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Difficulty with using it;64,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Technical issues when using the website;72,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Problems when using electronic signatures;37,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Problems of access with smartphone or tablet;38,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Other problems;25,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Total;1.835.207
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Difficulty with using it;65,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Technical issues when using the website;68,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Problems when using electronic signatures;40,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Problems of access with smartphone or tablet;34,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Other problems;23
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Total;3.284.539
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Difficulty with using it;62,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Technical issues when using the website;70,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Problems when using electronic signatures;41,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Problems of access with smartphone or tablet;35,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Other problems;24,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Total;1.598.242
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Difficulty with using it;61,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Technical issues when using the website;70,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Problems when using electronic signatures;35,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Problems of access with smartphone or tablet;30,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Other problems;26,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Total;17.204.053
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Difficulty with using it;64,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Technical issues when using the website;70,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Problems when using electronic signatures;39,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Problems of access with smartphone or tablet;36,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Other problems;26,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Total;152.970
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Difficulty with using it;77,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Technical issues when using the website;61
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Problems when using electronic signatures;55,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Problems of access with smartphone or tablet;29,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Other problems;20,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;Total;812.093
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;Difficulty with using it;61,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;Technical issues when using the website;61,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;Problems when using electronic signatures;35,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;Problems of access with smartphone or tablet;37,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;Other problems;33,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;Total;3.227.883
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;Difficulty with using it;64,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;Technical issues when using the website;71,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;Problems when using electronic signatures;33,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;Problems of access with smartphone or tablet;36,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;Other problems;26,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;Total;5.029.464
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;Difficulty with using it;64,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;Technical issues when using the website;72,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;Problems when using electronic signatures;39
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;Problems of access with smartphone or tablet;36,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;Other problems;25,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;Total;2.211.257
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;Difficulty with using it;63,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;Technical issues when using the website;74,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;Problems when using electronic signatures;40,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;Problems of access with smartphone or tablet;38
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;Other problems;28,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;Total;2.172.385
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;Difficulty with using it;63,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;Technical issues when using the website;70,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;Problems when using electronic signatures;39,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;Problems of access with smartphone or tablet;33,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;Other problems;24,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;Total;3.276.372
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;Difficulty with using it;65,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;Technical issues when using the website;68,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;Problems when using electronic signatures;45,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;Problems of access with smartphone or tablet;38,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;Other problems;25,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;Total;270.500
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;Difficulty with using it;60,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;Technical issues when using the website;65,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;Problems when using electronic signatures;50,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;Problems of access with smartphone or tablet;31,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;Other problems;22,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;Total;51.129
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;Difficulty with using it;77,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;Technical issues when using the website;..
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;Problems when using electronic signatures;8,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;Problems of access with smartphone or tablet;22,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;Other problems;..
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;Total;11.322.768
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;Difficulty with using it;63,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;Technical issues when using the website;70,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;Problems when using electronic signatures;40
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;Problems of access with smartphone or tablet;37,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;Other problems;25,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;Total;1.796.355
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;Difficulty with using it;67,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;Technical issues when using the website;69,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;Problems when using electronic signatures;36,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;Problems of access with smartphone or tablet;40,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;Other problems;28,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;Total;1.544.044
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;Difficulty with using it;60,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;Technical issues when using the website;82,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;Problems when using electronic signatures;36,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;Problems of access with smartphone or tablet;33
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;Other problems;25,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;Total;497.430
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;Difficulty with using it;67,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;Technical issues when using the website;67,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;Problems when using electronic signatures;36,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;Problems of access with smartphone or tablet;26,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;Other problems;25
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;Total;1.603.698
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;Difficulty with using it;69,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;Technical issues when using the website;66
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;Problems when using electronic signatures;41,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;Problems of access with smartphone or tablet;32,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;Other problems;27,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;Total;439.757
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;Difficulty with using it;64,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;Technical issues when using the website;69,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;Problems when using electronic signatures;41,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;Problems of access with smartphone or tablet;36,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;Other problems;24,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;7.695.290
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty with using it;62,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical issues when using the website;69
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems when using electronic signatures;39,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems of access with smartphone or tablet;38
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;25,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;1.968.225
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty with using it;62,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Technical issues when using the website;72,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems when using electronic signatures;40,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems of access with smartphone or tablet;38,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;27,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;721.644
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;Difficulty with using it;61,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;Technical issues when using the website;70,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems when using electronic signatures;38,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems of access with smartphone or tablet;35,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;Other problems;24,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;877.441
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;Difficulty with using it;70,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;Technical issues when using the website;73,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems when using electronic signatures;41,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems of access with smartphone or tablet;38,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;Other problems;25,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Total;60.167
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Difficulty with using it;82,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Technical issues when using the website;69,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Problems when using electronic signatures;57,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Problems of access with smartphone or tablet;26,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Other problems;48,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;Total;9.362.131
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;Difficulty with using it;63,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;Technical issues when using the website;70
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;Problems when using electronic signatures;40,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;Problems of access with smartphone or tablet;36,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;Other problems;25,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;Total;1.960.637
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;Difficulty with using it;63
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;Technical issues when using the website;70,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;Problems when using electronic signatures;37,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;Problems of access with smartphone or tablet;43,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;Other problems;27,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;Total;2.471.550
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;Difficulty with using it;64,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;Technical issues when using the website;65,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;Problems when using electronic signatures;37,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;Problems of access with smartphone or tablet;39,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;Other problems;29,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;Total;8.851.219
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;Difficulty with using it;63,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;Technical issues when using the website;71,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;Problems when using electronic signatures;40,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;Problems of access with smartphone or tablet;37,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;Other problems;24,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;Total;577.985
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;Difficulty with using it;63,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;Technical issues when using the website;67,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;Problems when using electronic signatures;35,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;Problems of access with smartphone or tablet;24,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;Other problems;25,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;Total;10.744.784
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;Difficulty with using it;63,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;Technical issues when using the website;70,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;Problems when using electronic signatures;40,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;Problems of access with smartphone or tablet;38,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;Other problems;25,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income Less than 900 Euros;Total;1.918.453
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income Less than 900 Euros;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income Less than 900 Euros;Difficulty with using it;66,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income Less than 900 Euros;Technical issues when using the website;68,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income Less than 900 Euros;Problems when using electronic signatures;35,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income Less than 900 Euros;Problems of access with smartphone or tablet;38,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income Less than 900 Euros;Other problems;33,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 900 to less than 1,600;Total;4.634.881
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 900 to less than 1,600;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 900 to less than 1,600;Difficulty with using it;64,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 900 to less than 1,600;Technical issues when using the website;70,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 900 to less than 1,600;Problems when using electronic signatures;41,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 900 to less than 1,600;Problems of access with smartphone or tablet;38,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 900 to less than 1,600;Other problems;26,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Total;3.948.593
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Difficulty with using it;64,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Technical issues when using the website;72,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Problems when using electronic signatures;37,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Problems of access with smartphone or tablet;38,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Other problems;25,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Total;1.835.207
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Difficulty with using it;65,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Technical issues when using the website;68,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Problems when using electronic signatures;40,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Problems of access with smartphone or tablet;34,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Other problems;23
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,000 euros or more;Total;3.284.539
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,000 euros or more;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,000 euros or more;Difficulty with using it;62,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,000 euros or more;Technical issues when using the website;70,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,000 euros or more;Problems when using electronic signatures;41,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,000 euros or more;Problems of access with smartphone or tablet;35,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,000 euros or more;Other problems;24,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;Total;1.582.381
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;Difficulty with using it;61,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;Technical issues when using the website;70,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;Problems when using electronic signatures;35,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;Problems of access with smartphone or tablet;30,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;Other problems;26,1