Population class;Autonomous City and Community;Type of contact;Total
Total Persons  (16 to 74 years old);National Total;Total;35.436.056
Total Persons  (16 to 74 years old);National Total;Use of one or more websites or apps of public administration agencies;79,7
Total Persons  (16 to 74 years old);National Total;Downloading or printing an official form;63,5
Total Persons  (16 to 74 years old);National Total;Arranging an appointment or booking (of an activity, medical care, etc.);54,3
Total Persons  (16 to 74 years old);National Total;Online filing of tax returns in person;25,7
Total Persons  (16 to 74 years old);National Total;Performing an interaction related to access to information;56,3
Total Persons  (16 to 74 years old);National Total;Information:  Access to stored personal data (pension, employment history, etc.);44,8
Total Persons  (16 to 74 years old);National Total;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21
Total Persons  (16 to 74 years old);National Total;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);41,2
Total Persons  (16 to 74 years old);National Total;Performing an interaction related to obtaining documents;36,3
Total Persons  (16 to 74 years old);National Total;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);24,1
Total Persons  (16 to 74 years old);National Total;Documentación: solicitar subvenciones o derechos (pensión, desempleo);21,3
Total Persons  (16 to 74 years old);National Total;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,7
Total Persons  (16 to 74 years old);National Total;Average of types of contact with public administration agencies;3
Total Persons  (16 to 74 years old);Andalucía;Total;6.405.608
Total Persons  (16 to 74 years old);Andalucía;Use of one or more websites or apps of public administration agencies;78,1
Total Persons  (16 to 74 years old);Andalucía;Downloading or printing an official form;61,1
Total Persons  (16 to 74 years old);Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);54
Total Persons  (16 to 74 years old);Andalucía;Online filing of tax returns in person;22,1
Total Persons  (16 to 74 years old);Andalucía;Performing an interaction related to access to information;51,7
Total Persons  (16 to 74 years old);Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);43,2
Total Persons  (16 to 74 years old);Andalucía;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);20
Total Persons  (16 to 74 years old);Andalucía;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);38,6
Total Persons  (16 to 74 years old);Andalucía;Performing an interaction related to obtaining documents;36,4
Total Persons  (16 to 74 years old);Andalucía;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);23,4
Total Persons  (16 to 74 years old);Andalucía;Documentación: solicitar subvenciones o derechos (pensión, desempleo);22,2
Total Persons  (16 to 74 years old);Andalucía;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,5
Total Persons  (16 to 74 years old);Andalucía;Average of types of contact with public administration agencies;2,9
Total Persons  (16 to 74 years old);Aragón;Total;956.109
Total Persons  (16 to 74 years old);Aragón;Use of one or more websites or apps of public administration agencies;79,1
Total Persons  (16 to 74 years old);Aragón;Downloading or printing an official form;65
Total Persons  (16 to 74 years old);Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);58
Total Persons  (16 to 74 years old);Aragón;Online filing of tax returns in person;26,2
Total Persons  (16 to 74 years old);Aragón;Performing an interaction related to access to information;52,2
Total Persons  (16 to 74 years old);Aragón;Information:  Access to stored personal data (pension, employment history, etc.);43,2
Total Persons  (16 to 74 years old);Aragón;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);18,7
Total Persons  (16 to 74 years old);Aragón;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);37,3
Total Persons  (16 to 74 years old);Aragón;Performing an interaction related to obtaining documents;33,8
Total Persons  (16 to 74 years old);Aragón;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);22,3
Total Persons  (16 to 74 years old);Aragón;Documentación: solicitar subvenciones o derechos (pensión, desempleo);19,2
Total Persons  (16 to 74 years old);Aragón;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);3,9
Total Persons  (16 to 74 years old);Aragón;Average of types of contact with public administration agencies;2,9
Total Persons  (16 to 74 years old);Asturias, Principado de;Total;752.700
Total Persons  (16 to 74 years old);Asturias, Principado de;Use of one or more websites or apps of public administration agencies;77,3
Total Persons  (16 to 74 years old);Asturias, Principado de;Downloading or printing an official form;63,5
Total Persons  (16 to 74 years old);Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);40,6
Total Persons  (16 to 74 years old);Asturias, Principado de;Online filing of tax returns in person;24
Total Persons  (16 to 74 years old);Asturias, Principado de;Performing an interaction related to access to information;50,4
Total Persons  (16 to 74 years old);Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);35,8
Total Persons  (16 to 74 years old);Asturias, Principado de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);17,8
Total Persons  (16 to 74 years old);Asturias, Principado de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);37,4
Total Persons  (16 to 74 years old);Asturias, Principado de;Performing an interaction related to obtaining documents;27,1
Total Persons  (16 to 74 years old);Asturias, Principado de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);17,5
Total Persons  (16 to 74 years old);Asturias, Principado de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);14,6
Total Persons  (16 to 74 years old);Asturias, Principado de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);3,6
Total Persons  (16 to 74 years old);Asturias, Principado de;Average of types of contact with public administration agencies;2,5
Total Persons  (16 to 74 years old);Balears, Illes;Total;944.040
Total Persons  (16 to 74 years old);Balears, Illes;Use of one or more websites or apps of public administration agencies;79,6
Total Persons  (16 to 74 years old);Balears, Illes;Downloading or printing an official form;63,4
Total Persons  (16 to 74 years old);Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);48,8
Total Persons  (16 to 74 years old);Balears, Illes;Online filing of tax returns in person;19,1
Total Persons  (16 to 74 years old);Balears, Illes;Performing an interaction related to access to information;55,6
Total Persons  (16 to 74 years old);Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);42
Total Persons  (16 to 74 years old);Balears, Illes;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);20,3
Total Persons  (16 to 74 years old);Balears, Illes;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);39,9
Total Persons  (16 to 74 years old);Balears, Illes;Performing an interaction related to obtaining documents;39,6
Total Persons  (16 to 74 years old);Balears, Illes;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);30
Total Persons  (16 to 74 years old);Balears, Illes;Documentación: solicitar subvenciones o derechos (pensión, desempleo);21,9
Total Persons  (16 to 74 years old);Balears, Illes;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,2
Total Persons  (16 to 74 years old);Balears, Illes;Average of types of contact with public administration agencies;2,9
Total Persons  (16 to 74 years old);Canarias;Total;1.778.183
Total Persons  (16 to 74 years old);Canarias;Use of one or more websites or apps of public administration agencies;80,8
Total Persons  (16 to 74 years old);Canarias;Downloading or printing an official form;66,5
Total Persons  (16 to 74 years old);Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);53,3
Total Persons  (16 to 74 years old);Canarias;Online filing of tax returns in person;22,1
Total Persons  (16 to 74 years old);Canarias;Performing an interaction related to access to information;56,9
Total Persons  (16 to 74 years old);Canarias;Information:  Access to stored personal data (pension, employment history, etc.);45,4
Total Persons  (16 to 74 years old);Canarias;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);20,1
Total Persons  (16 to 74 years old);Canarias;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);40,9
Total Persons  (16 to 74 years old);Canarias;Performing an interaction related to obtaining documents;39,8
Total Persons  (16 to 74 years old);Canarias;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);26
Total Persons  (16 to 74 years old);Canarias;Documentación: solicitar subvenciones o derechos (pensión, desempleo);24,4
Total Persons  (16 to 74 years old);Canarias;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,9
Total Persons  (16 to 74 years old);Canarias;Average of types of contact with public administration agencies;3
Total Persons  (16 to 74 years old);Cantabria;Total;438.965
Total Persons  (16 to 74 years old);Cantabria;Use of one or more websites or apps of public administration agencies;76,7
Total Persons  (16 to 74 years old);Cantabria;Downloading or printing an official form;61,7
Total Persons  (16 to 74 years old);Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);42,1
Total Persons  (16 to 74 years old);Cantabria;Online filing of tax returns in person;24,1
Total Persons  (16 to 74 years old);Cantabria;Performing an interaction related to access to information;50
Total Persons  (16 to 74 years old);Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);36,3
Total Persons  (16 to 74 years old);Cantabria;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);18
Total Persons  (16 to 74 years old);Cantabria;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);37,8
Total Persons  (16 to 74 years old);Cantabria;Performing an interaction related to obtaining documents;28,6
Total Persons  (16 to 74 years old);Cantabria;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);20,2
Total Persons  (16 to 74 years old);Cantabria;Documentación: solicitar subvenciones o derechos (pensión, desempleo);15,9
Total Persons  (16 to 74 years old);Cantabria;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);2,3
Total Persons  (16 to 74 years old);Cantabria;Average of types of contact with public administration agencies;2,6
Total Persons  (16 to 74 years old);Castilla y León;Total;1.729.994
Total Persons  (16 to 74 years old);Castilla y León;Use of one or more websites or apps of public administration agencies;77,8
Total Persons  (16 to 74 years old);Castilla y León;Downloading or printing an official form;58
Total Persons  (16 to 74 years old);Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);48,7
Total Persons  (16 to 74 years old);Castilla y León;Online filing of tax returns in person;21
Total Persons  (16 to 74 years old);Castilla y León;Performing an interaction related to access to information;50,6
Total Persons  (16 to 74 years old);Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);37,6
Total Persons  (16 to 74 years old);Castilla y León;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);19,5
Total Persons  (16 to 74 years old);Castilla y León;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);36,5
Total Persons  (16 to 74 years old);Castilla y León;Performing an interaction related to obtaining documents;26,9
Total Persons  (16 to 74 years old);Castilla y León;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);14,2
Total Persons  (16 to 74 years old);Castilla y León;Documentación: solicitar subvenciones o derechos (pensión, desempleo);18,2
Total Persons  (16 to 74 years old);Castilla y León;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,6
Total Persons  (16 to 74 years old);Castilla y León;Average of types of contact with public administration agencies;2,6
Total Persons  (16 to 74 years old);Castilla-La Mancha;Total;1.524.173
Total Persons  (16 to 74 years old);Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;75,5
Total Persons  (16 to 74 years old);Castilla-La Mancha;Downloading or printing an official form;51,7
Total Persons  (16 to 74 years old);Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);49,5
Total Persons  (16 to 74 years old);Castilla-La Mancha;Online filing of tax returns in person;22,5
Total Persons  (16 to 74 years old);Castilla-La Mancha;Performing an interaction related to access to information;50,1
Total Persons  (16 to 74 years old);Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);40,4
Total Persons  (16 to 74 years old);Castilla-La Mancha;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);20,5
Total Persons  (16 to 74 years old);Castilla-La Mancha;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);35,5
Total Persons  (16 to 74 years old);Castilla-La Mancha;Performing an interaction related to obtaining documents;34,6
Total Persons  (16 to 74 years old);Castilla-La Mancha;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);22,4
Total Persons  (16 to 74 years old);Castilla-La Mancha;Documentación: solicitar subvenciones o derechos (pensión, desempleo);19,9
Total Persons  (16 to 74 years old);Castilla-La Mancha;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,1
Total Persons  (16 to 74 years old);Castilla-La Mancha;Average of types of contact with public administration agencies;2,7
Total Persons  (16 to 74 years old);Cataluña;Total;5.680.318
Total Persons  (16 to 74 years old);Cataluña;Use of one or more websites or apps of public administration agencies;82,8
Total Persons  (16 to 74 years old);Cataluña;Downloading or printing an official form;69,8
Total Persons  (16 to 74 years old);Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);55,3
Total Persons  (16 to 74 years old);Cataluña;Online filing of tax returns in person;28,5
Total Persons  (16 to 74 years old);Cataluña;Performing an interaction related to access to information;63,7
Total Persons  (16 to 74 years old);Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);52,1
Total Persons  (16 to 74 years old);Cataluña;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);23,9
Total Persons  (16 to 74 years old);Cataluña;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);45,1
Total Persons  (16 to 74 years old);Cataluña;Performing an interaction related to obtaining documents;37,9
Total Persons  (16 to 74 years old);Cataluña;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);24,7
Total Persons  (16 to 74 years old);Cataluña;Documentación: solicitar subvenciones o derechos (pensión, desempleo);21,3
Total Persons  (16 to 74 years old);Cataluña;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,7
Total Persons  (16 to 74 years old);Cataluña;Average of types of contact with public administration agencies;3,3
Total Persons  (16 to 74 years old);Comunitat Valenciana;Total;3.810.712
Total Persons  (16 to 74 years old);Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;80,9
Total Persons  (16 to 74 years old);Comunitat Valenciana;Downloading or printing an official form;68,3
Total Persons  (16 to 74 years old);Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);54,4
Total Persons  (16 to 74 years old);Comunitat Valenciana;Online filing of tax returns in person;25,3
Total Persons  (16 to 74 years old);Comunitat Valenciana;Performing an interaction related to access to information;57
Total Persons  (16 to 74 years old);Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);42,9
Total Persons  (16 to 74 years old);Comunitat Valenciana;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);20,7
Total Persons  (16 to 74 years old);Comunitat Valenciana;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);44,1
Total Persons  (16 to 74 years old);Comunitat Valenciana;Performing an interaction related to obtaining documents;37,7
Total Persons  (16 to 74 years old);Comunitat Valenciana;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);27,3
Total Persons  (16 to 74 years old);Comunitat Valenciana;Documentación: solicitar subvenciones o derechos (pensión, desempleo);22,2
Total Persons  (16 to 74 years old);Comunitat Valenciana;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,3
Total Persons  (16 to 74 years old);Comunitat Valenciana;Average of types of contact with public administration agencies;3,1
Total Persons  (16 to 74 years old);Extremadura;Total;783.592
Total Persons  (16 to 74 years old);Extremadura;Use of one or more websites or apps of public administration agencies;69,8
Total Persons  (16 to 74 years old);Extremadura;Downloading or printing an official form;48,6
Total Persons  (16 to 74 years old);Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);46,6
Total Persons  (16 to 74 years old);Extremadura;Online filing of tax returns in person;21,7
Total Persons  (16 to 74 years old);Extremadura;Performing an interaction related to access to information;49,1
Total Persons  (16 to 74 years old);Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);38,6
Total Persons  (16 to 74 years old);Extremadura;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);19,6
Total Persons  (16 to 74 years old);Extremadura;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);34,3
Total Persons  (16 to 74 years old);Extremadura;Performing an interaction related to obtaining documents;30,9
Total Persons  (16 to 74 years old);Extremadura;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);18,6
Total Persons  (16 to 74 years old);Extremadura;Documentación: solicitar subvenciones o derechos (pensión, desempleo);19,4
Total Persons  (16 to 74 years old);Extremadura;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,6
Total Persons  (16 to 74 years old);Extremadura;Average of types of contact with public administration agencies;2,5
Total Persons  (16 to 74 years old);Galicia;Total;1.977.908
Total Persons  (16 to 74 years old);Galicia;Use of one or more websites or apps of public administration agencies;77
Total Persons  (16 to 74 years old);Galicia;Downloading or printing an official form;63,3
Total Persons  (16 to 74 years old);Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);54,6
Total Persons  (16 to 74 years old);Galicia;Online filing of tax returns in person;19,9
Total Persons  (16 to 74 years old);Galicia;Performing an interaction related to access to information;53,7
Total Persons  (16 to 74 years old);Galicia;Information:  Access to stored personal data (pension, employment history, etc.);42,9
Total Persons  (16 to 74 years old);Galicia;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,5
Total Persons  (16 to 74 years old);Galicia;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);36,7
Total Persons  (16 to 74 years old);Galicia;Performing an interaction related to obtaining documents;30,8
Total Persons  (16 to 74 years old);Galicia;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);19
Total Persons  (16 to 74 years old);Galicia;Documentación: solicitar subvenciones o derechos (pensión, desempleo);17,3
Total Persons  (16 to 74 years old);Galicia;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,5
Total Persons  (16 to 74 years old);Galicia;Average of types of contact with public administration agencies;2,8
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Total;5.082.634
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;82,5
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Downloading or printing an official form;63,4
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);59,7
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Online filing of tax returns in person;36,6
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Performing an interaction related to access to information;62,4
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);50,9
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21,1
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);47,4
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Performing an interaction related to obtaining documents;41,6
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);27,2
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);24,2
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);8,8
Total Persons  (16 to 74 years old);Madrid, Comunidad de;Average of types of contact with public administration agencies;3,4
Total Persons  (16 to 74 years old);Murcia, Región de;Total;1.138.229
Total Persons  (16 to 74 years old);Murcia, Región de;Use of one or more websites or apps of public administration agencies;74,7
Total Persons  (16 to 74 years old);Murcia, Región de;Downloading or printing an official form;54,6
Total Persons  (16 to 74 years old);Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);55,1
Total Persons  (16 to 74 years old);Murcia, Región de;Online filing of tax returns in person;19
Total Persons  (16 to 74 years old);Murcia, Región de;Performing an interaction related to access to information;51,1
Total Persons  (16 to 74 years old);Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);38,6
Total Persons  (16 to 74 years old);Murcia, Región de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,7
Total Persons  (16 to 74 years old);Murcia, Región de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);37,4
Total Persons  (16 to 74 years old);Murcia, Región de;Performing an interaction related to obtaining documents;37,5
Total Persons  (16 to 74 years old);Murcia, Región de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);26,8
Total Persons  (16 to 74 years old);Murcia, Región de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);24,6
Total Persons  (16 to 74 years old);Murcia, Región de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,8
Total Persons  (16 to 74 years old);Murcia, Región de;Average of types of contact with public administration agencies;2,8
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Total;483.774
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;83,8
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Downloading or printing an official form;66,5
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);53,5
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Online filing of tax returns in person;22,9
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Performing an interaction related to access to information;61,1
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);47
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,1
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);41,6
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;34
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);25,7
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);19,6
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,7
Total Persons  (16 to 74 years old);Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3,1
Total Persons  (16 to 74 years old);País Vasco;Total;1.597.629
Total Persons  (16 to 74 years old);País Vasco;Use of one or more websites or apps of public administration agencies;81,2
Total Persons  (16 to 74 years old);País Vasco;Downloading or printing an official form;67
Total Persons  (16 to 74 years old);País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);60,1
Total Persons  (16 to 74 years old);País Vasco;Online filing of tax returns in person;27,5
Total Persons  (16 to 74 years old);País Vasco;Performing an interaction related to access to information;53,9
Total Persons  (16 to 74 years old);País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);40
Total Persons  (16 to 74 years old);País Vasco;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);18,4
Total Persons  (16 to 74 years old);País Vasco;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);38,8
Total Persons  (16 to 74 years old);País Vasco;Performing an interaction related to obtaining documents;31,6
Total Persons  (16 to 74 years old);País Vasco;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);24,4
Total Persons  (16 to 74 years old);País Vasco;Documentación: solicitar subvenciones o derechos (pensión, desempleo);16
Total Persons  (16 to 74 years old);País Vasco;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,7
Total Persons  (16 to 74 years old);País Vasco;Average of types of contact with public administration agencies;3
Total Persons  (16 to 74 years old);Rioja, La;Total;232.393
Total Persons  (16 to 74 years old);Rioja, La;Use of one or more websites or apps of public administration agencies;81,2
Total Persons  (16 to 74 years old);Rioja, La;Downloading or printing an official form;63,6
Total Persons  (16 to 74 years old);Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);58,9
Total Persons  (16 to 74 years old);Rioja, La;Online filing of tax returns in person;25,9
Total Persons  (16 to 74 years old);Rioja, La;Performing an interaction related to access to information;54,6
Total Persons  (16 to 74 years old);Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);43,9
Total Persons  (16 to 74 years old);Rioja, La;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);20,9
Total Persons  (16 to 74 years old);Rioja, La;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);37,5
Total Persons  (16 to 74 years old);Rioja, La;Performing an interaction related to obtaining documents;34,1
Total Persons  (16 to 74 years old);Rioja, La;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);23,2
Total Persons  (16 to 74 years old);Rioja, La;Documentación: solicitar subvenciones o derechos (pensión, desempleo);20
Total Persons  (16 to 74 years old);Rioja, La;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,1
Total Persons  (16 to 74 years old);Rioja, La;Average of types of contact with public administration agencies;3
Total Persons  (16 to 74 years old);Ceuta;Total;57.887
Total Persons  (16 to 74 years old);Ceuta;Use of one or more websites or apps of public administration agencies;85,6
Total Persons  (16 to 74 years old);Ceuta;Downloading or printing an official form;51,5
Total Persons  (16 to 74 years old);Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);61,2
Total Persons  (16 to 74 years old);Ceuta;Online filing of tax returns in person;18,3
Total Persons  (16 to 74 years old);Ceuta;Performing an interaction related to access to information;62,4
Total Persons  (16 to 74 years old);Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);55,8
Total Persons  (16 to 74 years old);Ceuta;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);18,8
Total Persons  (16 to 74 years old);Ceuta;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);43,5
Total Persons  (16 to 74 years old);Ceuta;Performing an interaction related to obtaining documents;59,2
Total Persons  (16 to 74 years old);Ceuta;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);57
Total Persons  (16 to 74 years old);Ceuta;Documentación: solicitar subvenciones o derechos (pensión, desempleo);22,8
Total Persons  (16 to 74 years old);Ceuta;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,7
Total Persons  (16 to 74 years old);Ceuta;Average of types of contact with public administration agencies;3,3
Total Persons  (16 to 74 years old);Melilla;Total;61.208
Total Persons  (16 to 74 years old);Melilla;Use of one or more websites or apps of public administration agencies;92,4
Total Persons  (16 to 74 years old);Melilla;Downloading or printing an official form;83
Total Persons  (16 to 74 years old);Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);62,6
Total Persons  (16 to 74 years old);Melilla;Online filing of tax returns in person;12,8
Total Persons  (16 to 74 years old);Melilla;Performing an interaction related to access to information;66,1
Total Persons  (16 to 74 years old);Melilla;Information:  Access to stored personal data (pension, employment history, etc.);37,4
Total Persons  (16 to 74 years old);Melilla;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);24,9
Total Persons  (16 to 74 years old);Melilla;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);52,8
Total Persons  (16 to 74 years old);Melilla;Performing an interaction related to obtaining documents;52,2
Total Persons  (16 to 74 years old);Melilla;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);37,9
Total Persons  (16 to 74 years old);Melilla;Documentación: solicitar subvenciones o derechos (pensión, desempleo);30
Total Persons  (16 to 74 years old);Melilla;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);14,7
Total Persons  (16 to 74 years old);Melilla;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months;National Total;Total;33.632.763
Internet users in the last 12 months;National Total;Use of one or more websites or apps of public administration agencies;84
Internet users in the last 12 months;National Total;Downloading or printing an official form;67
Internet users in the last 12 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);57,2
Internet users in the last 12 months;National Total;Online filing of tax returns in person;27
Internet users in the last 12 months;National Total;Performing an interaction related to access to information;59,3
Internet users in the last 12 months;National Total;Information:  Access to stored personal data (pension, employment history, etc.);47,2
Internet users in the last 12 months;National Total;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,1
Internet users in the last 12 months;National Total;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);43,4
Internet users in the last 12 months;National Total;Performing an interaction related to obtaining documents;38,2
Internet users in the last 12 months;National Total;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);25,4
Internet users in the last 12 months;National Total;Documentación: solicitar subvenciones o derechos (pensión, desempleo);22,4
Internet users in the last 12 months;National Total;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6
Internet users in the last 12 months;National Total;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Andalucía;Total;5.996.999
Internet users in the last 12 months;Andalucía;Use of one or more websites or apps of public administration agencies;83,4
Internet users in the last 12 months;Andalucía;Downloading or printing an official form;65,2
Internet users in the last 12 months;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);57,6
Internet users in the last 12 months;Andalucía;Online filing of tax returns in person;23,6
Internet users in the last 12 months;Andalucía;Performing an interaction related to access to information;55,2
Internet users in the last 12 months;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);46,1
Internet users in the last 12 months;Andalucía;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21,4
Internet users in the last 12 months;Andalucía;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);41,2
Internet users in the last 12 months;Andalucía;Performing an interaction related to obtaining documents;38,9
Internet users in the last 12 months;Andalucía;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);25
Internet users in the last 12 months;Andalucía;Documentación: solicitar subvenciones o derechos (pensión, desempleo);23,7
Internet users in the last 12 months;Andalucía;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,8
Internet users in the last 12 months;Andalucía;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Aragón;Total;907.302
Internet users in the last 12 months;Aragón;Use of one or more websites or apps of public administration agencies;83,4
Internet users in the last 12 months;Aragón;Downloading or printing an official form;68,5
Internet users in the last 12 months;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);61,1
Internet users in the last 12 months;Aragón;Online filing of tax returns in person;27,7
Internet users in the last 12 months;Aragón;Performing an interaction related to access to information;55
Internet users in the last 12 months;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);45,5
Internet users in the last 12 months;Aragón;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);19,7
Internet users in the last 12 months;Aragón;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);39,3
Internet users in the last 12 months;Aragón;Performing an interaction related to obtaining documents;35,6
Internet users in the last 12 months;Aragón;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);23,5
Internet users in the last 12 months;Aragón;Documentación: solicitar subvenciones o derechos (pensión, desempleo);20,3
Internet users in the last 12 months;Aragón;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,1
Internet users in the last 12 months;Aragón;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Asturias, Principado de;Total;702.645
Internet users in the last 12 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;82,8
Internet users in the last 12 months;Asturias, Principado de;Downloading or printing an official form;68,1
Internet users in the last 12 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);43,5
Internet users in the last 12 months;Asturias, Principado de;Online filing of tax returns in person;25,7
Internet users in the last 12 months;Asturias, Principado de;Performing an interaction related to access to information;54
Internet users in the last 12 months;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);38,3
Internet users in the last 12 months;Asturias, Principado de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);19,1
Internet users in the last 12 months;Asturias, Principado de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);40
Internet users in the last 12 months;Asturias, Principado de;Performing an interaction related to obtaining documents;29,1
Internet users in the last 12 months;Asturias, Principado de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);18,7
Internet users in the last 12 months;Asturias, Principado de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);15,7
Internet users in the last 12 months;Asturias, Principado de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);3,9
Internet users in the last 12 months;Asturias, Principado de;Average of types of contact with public administration agencies;2,7
Internet users in the last 12 months;Balears, Illes;Total;916.231
Internet users in the last 12 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;82
Internet users in the last 12 months;Balears, Illes;Downloading or printing an official form;65,3
Internet users in the last 12 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);50,3
Internet users in the last 12 months;Balears, Illes;Online filing of tax returns in person;19,7
Internet users in the last 12 months;Balears, Illes;Performing an interaction related to access to information;57,3
Internet users in the last 12 months;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);43,3
Internet users in the last 12 months;Balears, Illes;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);20,9
Internet users in the last 12 months;Balears, Illes;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);41,1
Internet users in the last 12 months;Balears, Illes;Performing an interaction related to obtaining documents;40,8
Internet users in the last 12 months;Balears, Illes;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);30,9
Internet users in the last 12 months;Balears, Illes;Documentación: solicitar subvenciones o derechos (pensión, desempleo);22,6
Internet users in the last 12 months;Balears, Illes;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,4
Internet users in the last 12 months;Balears, Illes;Average of types of contact with public administration agencies;3
Internet users in the last 12 months;Canarias;Total;1.678.207
Internet users in the last 12 months;Canarias;Use of one or more websites or apps of public administration agencies;85,6
Internet users in the last 12 months;Canarias;Downloading or printing an official form;70,4
Internet users in the last 12 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);56,5
Internet users in the last 12 months;Canarias;Online filing of tax returns in person;23,4
Internet users in the last 12 months;Canarias;Performing an interaction related to access to information;60,3
Internet users in the last 12 months;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);48,1
Internet users in the last 12 months;Canarias;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21,3
Internet users in the last 12 months;Canarias;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);43,4
Internet users in the last 12 months;Canarias;Performing an interaction related to obtaining documents;42,1
Internet users in the last 12 months;Canarias;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);27,5
Internet users in the last 12 months;Canarias;Documentación: solicitar subvenciones o derechos (pensión, desempleo);25,9
Internet users in the last 12 months;Canarias;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,2
Internet users in the last 12 months;Canarias;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Cantabria;Total;407.310
Internet users in the last 12 months;Cantabria;Use of one or more websites or apps of public administration agencies;82,7
Internet users in the last 12 months;Cantabria;Downloading or printing an official form;66,5
Internet users in the last 12 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);45,4
Internet users in the last 12 months;Cantabria;Online filing of tax returns in person;26
Internet users in the last 12 months;Cantabria;Performing an interaction related to access to information;53,9
Internet users in the last 12 months;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);39,1
Internet users in the last 12 months;Cantabria;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);19,4
Internet users in the last 12 months;Cantabria;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);40,8
Internet users in the last 12 months;Cantabria;Performing an interaction related to obtaining documents;30,9
Internet users in the last 12 months;Cantabria;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);21,8
Internet users in the last 12 months;Cantabria;Documentación: solicitar subvenciones o derechos (pensión, desempleo);17,1
Internet users in the last 12 months;Cantabria;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);2,4
Internet users in the last 12 months;Cantabria;Average of types of contact with public administration agencies;2,8
Internet users in the last 12 months;Castilla y León;Total;1.614.485
Internet users in the last 12 months;Castilla y León;Use of one or more websites or apps of public administration agencies;83,4
Internet users in the last 12 months;Castilla y León;Downloading or printing an official form;62,2
Internet users in the last 12 months;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);52,2
Internet users in the last 12 months;Castilla y León;Online filing of tax returns in person;22,5
Internet users in the last 12 months;Castilla y León;Performing an interaction related to access to information;54,2
Internet users in the last 12 months;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);40,3
Internet users in the last 12 months;Castilla y León;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);20,9
Internet users in the last 12 months;Castilla y León;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);39,1
Internet users in the last 12 months;Castilla y León;Performing an interaction related to obtaining documents;28,9
Internet users in the last 12 months;Castilla y León;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);15,2
Internet users in the last 12 months;Castilla y León;Documentación: solicitar subvenciones o derechos (pensión, desempleo);19,5
Internet users in the last 12 months;Castilla y León;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,9
Internet users in the last 12 months;Castilla y León;Average of types of contact with public administration agencies;2,8
Internet users in the last 12 months;Castilla-La Mancha;Total;1.415.822
Internet users in the last 12 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;81,3
Internet users in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;55,7
Internet users in the last 12 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);53,3
Internet users in the last 12 months;Castilla-La Mancha;Online filing of tax returns in person;24,3
Internet users in the last 12 months;Castilla-La Mancha;Performing an interaction related to access to information;54
Internet users in the last 12 months;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);43,5
Internet users in the last 12 months;Castilla-La Mancha;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,1
Internet users in the last 12 months;Castilla-La Mancha;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);38,2
Internet users in the last 12 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;37,2
Internet users in the last 12 months;Castilla-La Mancha;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);24,1
Internet users in the last 12 months;Castilla-La Mancha;Documentación: solicitar subvenciones o derechos (pensión, desempleo);21,5
Internet users in the last 12 months;Castilla-La Mancha;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,5
Internet users in the last 12 months;Castilla-La Mancha;Average of types of contact with public administration agencies;2,9
Internet users in the last 12 months;Cataluña;Total;5.469.219
Internet users in the last 12 months;Cataluña;Use of one or more websites or apps of public administration agencies;86
Internet users in the last 12 months;Cataluña;Downloading or printing an official form;72,5
Internet users in the last 12 months;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);57,4
Internet users in the last 12 months;Cataluña;Online filing of tax returns in person;29,6
Internet users in the last 12 months;Cataluña;Performing an interaction related to access to information;66,2
Internet users in the last 12 months;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);54,1
Internet users in the last 12 months;Cataluña;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);24,8
Internet users in the last 12 months;Cataluña;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);46,9
Internet users in the last 12 months;Cataluña;Performing an interaction related to obtaining documents;39,4
Internet users in the last 12 months;Cataluña;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);25,6
Internet users in the last 12 months;Cataluña;Documentación: solicitar subvenciones o derechos (pensión, desempleo);22,1
Internet users in the last 12 months;Cataluña;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6
Internet users in the last 12 months;Cataluña;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Comunitat Valenciana;Total;3.643.250
Internet users in the last 12 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;84,6
Internet users in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;71,4
Internet users in the last 12 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);56,9
Internet users in the last 12 months;Comunitat Valenciana;Online filing of tax returns in person;26,5
Internet users in the last 12 months;Comunitat Valenciana;Performing an interaction related to access to information;59,6
Internet users in the last 12 months;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);44,9
Internet users in the last 12 months;Comunitat Valenciana;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21,6
Internet users in the last 12 months;Comunitat Valenciana;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);46,2
Internet users in the last 12 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;39,4
Internet users in the last 12 months;Comunitat Valenciana;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);28,6
Internet users in the last 12 months;Comunitat Valenciana;Documentación: solicitar subvenciones o derechos (pensión, desempleo);23,2
Internet users in the last 12 months;Comunitat Valenciana;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,6
Internet users in the last 12 months;Comunitat Valenciana;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Extremadura;Total;720.793
Internet users in the last 12 months;Extremadura;Use of one or more websites or apps of public administration agencies;75,9
Internet users in the last 12 months;Extremadura;Downloading or printing an official form;52,8
Internet users in the last 12 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);50,7
Internet users in the last 12 months;Extremadura;Online filing of tax returns in person;23,6
Internet users in the last 12 months;Extremadura;Performing an interaction related to access to information;53,4
Internet users in the last 12 months;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);41,9
Internet users in the last 12 months;Extremadura;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21,3
Internet users in the last 12 months;Extremadura;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);37,3
Internet users in the last 12 months;Extremadura;Performing an interaction related to obtaining documents;33,6
Internet users in the last 12 months;Extremadura;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);20,2
Internet users in the last 12 months;Extremadura;Documentación: solicitar subvenciones o derechos (pensión, desempleo);21
Internet users in the last 12 months;Extremadura;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5
Internet users in the last 12 months;Extremadura;Average of types of contact with public administration agencies;2,7
Internet users in the last 12 months;Galicia;Total;1.817.176
Internet users in the last 12 months;Galicia;Use of one or more websites or apps of public administration agencies;83,8
Internet users in the last 12 months;Galicia;Downloading or printing an official form;68,9
Internet users in the last 12 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);59,4
Internet users in the last 12 months;Galicia;Online filing of tax returns in person;21,7
Internet users in the last 12 months;Galicia;Performing an interaction related to access to information;58,4
Internet users in the last 12 months;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);46,7
Internet users in the last 12 months;Galicia;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);24,5
Internet users in the last 12 months;Galicia;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);40
Internet users in the last 12 months;Galicia;Performing an interaction related to obtaining documents;33,5
Internet users in the last 12 months;Galicia;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);20,7
Internet users in the last 12 months;Galicia;Documentación: solicitar subvenciones o derechos (pensión, desempleo);18,8
Internet users in the last 12 months;Galicia;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6
Internet users in the last 12 months;Galicia;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Madrid, Comunidad de;Total;4.939.273
Internet users in the last 12 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;84,9
Internet users in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;65,3
Internet users in the last 12 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);61,4
Internet users in the last 12 months;Madrid, Comunidad de;Online filing of tax returns in person;37,7
Internet users in the last 12 months;Madrid, Comunidad de;Performing an interaction related to access to information;64,2
Internet users in the last 12 months;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);52,3
Internet users in the last 12 months;Madrid, Comunidad de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21,7
Internet users in the last 12 months;Madrid, Comunidad de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);48,8
Internet users in the last 12 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;42,8
Internet users in the last 12 months;Madrid, Comunidad de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);28
Internet users in the last 12 months;Madrid, Comunidad de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);24,9
Internet users in the last 12 months;Madrid, Comunidad de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);9,1
Internet users in the last 12 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months;Murcia, Región de;Total;1.076.399
Internet users in the last 12 months;Murcia, Región de;Use of one or more websites or apps of public administration agencies;79
Internet users in the last 12 months;Murcia, Región de;Downloading or printing an official form;57,7
Internet users in the last 12 months;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);58,3
Internet users in the last 12 months;Murcia, Región de;Online filing of tax returns in person;20,1
Internet users in the last 12 months;Murcia, Región de;Performing an interaction related to access to information;54
Internet users in the last 12 months;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);40,8
Internet users in the last 12 months;Murcia, Región de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);24
Internet users in the last 12 months;Murcia, Región de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);39,5
Internet users in the last 12 months;Murcia, Región de;Performing an interaction related to obtaining documents;39,6
Internet users in the last 12 months;Murcia, Región de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);28,3
Internet users in the last 12 months;Murcia, Región de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);26
Internet users in the last 12 months;Murcia, Región de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,2
Internet users in the last 12 months;Murcia, Región de;Average of types of contact with public administration agencies;3
Internet users in the last 12 months;Navarra, Comunidad Foral de;Total;462.648
Internet users in the last 12 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;87,6
Internet users in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;69,5
Internet users in the last 12 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);55,9
Internet users in the last 12 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;24
Internet users in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;63,9
Internet users in the last 12 months;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);49,1
Internet users in the last 12 months;Navarra, Comunidad Foral de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);23,1
Internet users in the last 12 months;Navarra, Comunidad Foral de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);43,4
Internet users in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;35,6
Internet users in the last 12 months;Navarra, Comunidad Foral de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);26,9
Internet users in the last 12 months;Navarra, Comunidad Foral de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);20,5
Internet users in the last 12 months;Navarra, Comunidad Foral de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7
Internet users in the last 12 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;País Vasco;Total;1.529.599
Internet users in the last 12 months;País Vasco;Use of one or more websites or apps of public administration agencies;84,8
Internet users in the last 12 months;País Vasco;Downloading or printing an official form;70
Internet users in the last 12 months;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);62,8
Internet users in the last 12 months;País Vasco;Online filing of tax returns in person;28,8
Internet users in the last 12 months;País Vasco;Performing an interaction related to access to information;56,3
Internet users in the last 12 months;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);41,8
Internet users in the last 12 months;País Vasco;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);19,3
Internet users in the last 12 months;País Vasco;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);40,6
Internet users in the last 12 months;País Vasco;Performing an interaction related to obtaining documents;33
Internet users in the last 12 months;País Vasco;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);25,5
Internet users in the last 12 months;País Vasco;Documentación: solicitar subvenciones o derechos (pensión, desempleo);16,7
Internet users in the last 12 months;País Vasco;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6
Internet users in the last 12 months;País Vasco;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Rioja, La;Total;219.048
Internet users in the last 12 months;Rioja, La;Use of one or more websites or apps of public administration agencies;86,2
Internet users in the last 12 months;Rioja, La;Downloading or printing an official form;67,4
Internet users in the last 12 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);62,5
Internet users in the last 12 months;Rioja, La;Online filing of tax returns in person;27,5
Internet users in the last 12 months;Rioja, La;Performing an interaction related to access to information;57,9
Internet users in the last 12 months;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);46,6
Internet users in the last 12 months;Rioja, La;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,2
Internet users in the last 12 months;Rioja, La;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);39,8
Internet users in the last 12 months;Rioja, La;Performing an interaction related to obtaining documents;36,2
Internet users in the last 12 months;Rioja, La;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);24,6
Internet users in the last 12 months;Rioja, La;Documentación: solicitar subvenciones o derechos (pensión, desempleo);21,3
Internet users in the last 12 months;Rioja, La;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,4
Internet users in the last 12 months;Rioja, La;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Ceuta;Total;55.768
Internet users in the last 12 months;Ceuta;Use of one or more websites or apps of public administration agencies;88,9
Internet users in the last 12 months;Ceuta;Downloading or printing an official form;53,5
Internet users in the last 12 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);63,5
Internet users in the last 12 months;Ceuta;Online filing of tax returns in person;19
Internet users in the last 12 months;Ceuta;Performing an interaction related to access to information;64,8
Internet users in the last 12 months;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);57,9
Internet users in the last 12 months;Ceuta;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);19,5
Internet users in the last 12 months;Ceuta;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);45,2
Internet users in the last 12 months;Ceuta;Performing an interaction related to obtaining documents;61,4
Internet users in the last 12 months;Ceuta;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);59,1
Internet users in the last 12 months;Ceuta;Documentación: solicitar subvenciones o derechos (pensión, desempleo);23,7
Internet users in the last 12 months;Ceuta;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,9
Internet users in the last 12 months;Ceuta;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months;Melilla;Total;60.588
Internet users in the last 12 months;Melilla;Use of one or more websites or apps of public administration agencies;93,4
Internet users in the last 12 months;Melilla;Downloading or printing an official form;83,8
Internet users in the last 12 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);63,2
Internet users in the last 12 months;Melilla;Online filing of tax returns in person;13
Internet users in the last 12 months;Melilla;Performing an interaction related to access to information;66,7
Internet users in the last 12 months;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);37,8
Internet users in the last 12 months;Melilla;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,1
Internet users in the last 12 months;Melilla;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);53,3
Internet users in the last 12 months;Melilla;Performing an interaction related to obtaining documents;52,8
Internet users in the last 12 months;Melilla;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);38,2
Internet users in the last 12 months;Melilla;Documentación: solicitar subvenciones o derechos (pensión, desempleo);30,3
Internet users in the last 12 months;Melilla;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);14,8
Internet users in the last 12 months;Melilla;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months;National Total;Total;33.481.950
Internet users in the last 3 months;National Total;Use of one or more websites or apps of public administration agencies;84,2
Internet users in the last 3 months;National Total;Downloading or printing an official form;67,2
Internet users in the last 3 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);57,3
Internet users in the last 3 months;National Total;Online filing of tax returns in person;27,1
Internet users in the last 3 months;National Total;Performing an interaction related to access to information;59,4
Internet users in the last 3 months;National Total;Information:  Access to stored personal data (pension, employment history, etc.);47,3
Internet users in the last 3 months;National Total;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,2
Internet users in the last 3 months;National Total;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);43,6
Internet users in the last 3 months;National Total;Performing an interaction related to obtaining documents;38,3
Internet users in the last 3 months;National Total;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);25,5
Internet users in the last 3 months;National Total;Documentación: solicitar subvenciones o derechos (pensión, desempleo);22,5
Internet users in the last 3 months;National Total;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6
Internet users in the last 3 months;National Total;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Andalucía;Total;5.966.316
Internet users in the last 3 months;Andalucía;Use of one or more websites or apps of public administration agencies;83,5
Internet users in the last 3 months;Andalucía;Downloading or printing an official form;65,4
Internet users in the last 3 months;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);57,7
Internet users in the last 3 months;Andalucía;Online filing of tax returns in person;23,6
Internet users in the last 3 months;Andalucía;Performing an interaction related to access to information;55,3
Internet users in the last 3 months;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);46,2
Internet users in the last 3 months;Andalucía;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21,5
Internet users in the last 3 months;Andalucía;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);41,4
Internet users in the last 3 months;Andalucía;Performing an interaction related to obtaining documents;39
Internet users in the last 3 months;Andalucía;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);25,1
Internet users in the last 3 months;Andalucía;Documentación: solicitar subvenciones o derechos (pensión, desempleo);23,8
Internet users in the last 3 months;Andalucía;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,9
Internet users in the last 3 months;Andalucía;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Aragón;Total;904.834
Internet users in the last 3 months;Aragón;Use of one or more websites or apps of public administration agencies;83,4
Internet users in the last 3 months;Aragón;Downloading or printing an official form;68,6
Internet users in the last 3 months;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);61
Internet users in the last 3 months;Aragón;Online filing of tax returns in person;27,7
Internet users in the last 3 months;Aragón;Performing an interaction related to access to information;55,1
Internet users in the last 3 months;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);45,6
Internet users in the last 3 months;Aragón;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);19,7
Internet users in the last 3 months;Aragón;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);39,4
Internet users in the last 3 months;Aragón;Performing an interaction related to obtaining documents;35,5
Internet users in the last 3 months;Aragón;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);23,6
Internet users in the last 3 months;Aragón;Documentación: solicitar subvenciones o derechos (pensión, desempleo);20,2
Internet users in the last 3 months;Aragón;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,1
Internet users in the last 3 months;Aragón;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Asturias, Principado de;Total;694.173
Internet users in the last 3 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;83
Internet users in the last 3 months;Asturias, Principado de;Downloading or printing an official form;68,6
Internet users in the last 3 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);43,6
Internet users in the last 3 months;Asturias, Principado de;Online filing of tax returns in person;25,6
Internet users in the last 3 months;Asturias, Principado de;Performing an interaction related to access to information;54,1
Internet users in the last 3 months;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);38,2
Internet users in the last 3 months;Asturias, Principado de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);18,9
Internet users in the last 3 months;Asturias, Principado de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);40,5
Internet users in the last 3 months;Asturias, Principado de;Performing an interaction related to obtaining documents;29,4
Internet users in the last 3 months;Asturias, Principado de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);19
Internet users in the last 3 months;Asturias, Principado de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);15,9
Internet users in the last 3 months;Asturias, Principado de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);3,9
Internet users in the last 3 months;Asturias, Principado de;Average of types of contact with public administration agencies;2,7
Internet users in the last 3 months;Balears, Illes;Total;916.231
Internet users in the last 3 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;82
Internet users in the last 3 months;Balears, Illes;Downloading or printing an official form;65,3
Internet users in the last 3 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);50,3
Internet users in the last 3 months;Balears, Illes;Online filing of tax returns in person;19,7
Internet users in the last 3 months;Balears, Illes;Performing an interaction related to access to information;57,3
Internet users in the last 3 months;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);43,3
Internet users in the last 3 months;Balears, Illes;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);20,9
Internet users in the last 3 months;Balears, Illes;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);41,1
Internet users in the last 3 months;Balears, Illes;Performing an interaction related to obtaining documents;40,8
Internet users in the last 3 months;Balears, Illes;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);30,9
Internet users in the last 3 months;Balears, Illes;Documentación: solicitar subvenciones o derechos (pensión, desempleo);22,6
Internet users in the last 3 months;Balears, Illes;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,4
Internet users in the last 3 months;Balears, Illes;Average of types of contact with public administration agencies;3
Internet users in the last 3 months;Canarias;Total;1.670.343
Internet users in the last 3 months;Canarias;Use of one or more websites or apps of public administration agencies;85,8
Internet users in the last 3 months;Canarias;Downloading or printing an official form;70,6
Internet users in the last 3 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);56,7
Internet users in the last 3 months;Canarias;Online filing of tax returns in person;23,5
Internet users in the last 3 months;Canarias;Performing an interaction related to access to information;60,5
Internet users in the last 3 months;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);48,2
Internet users in the last 3 months;Canarias;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21,4
Internet users in the last 3 months;Canarias;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);43,5
Internet users in the last 3 months;Canarias;Performing an interaction related to obtaining documents;42,3
Internet users in the last 3 months;Canarias;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);27,7
Internet users in the last 3 months;Canarias;Documentación: solicitar subvenciones o derechos (pensión, desempleo);26
Internet users in the last 3 months;Canarias;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,2
Internet users in the last 3 months;Canarias;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Cantabria;Total;404.874
Internet users in the last 3 months;Cantabria;Use of one or more websites or apps of public administration agencies;83
Internet users in the last 3 months;Cantabria;Downloading or printing an official form;66,9
Internet users in the last 3 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);45,5
Internet users in the last 3 months;Cantabria;Online filing of tax returns in person;26,1
Internet users in the last 3 months;Cantabria;Performing an interaction related to access to information;54,2
Internet users in the last 3 months;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);39,4
Internet users in the last 3 months;Cantabria;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);19,5
Internet users in the last 3 months;Cantabria;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);41
Internet users in the last 3 months;Cantabria;Performing an interaction related to obtaining documents;30,9
Internet users in the last 3 months;Cantabria;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);21,9
Internet users in the last 3 months;Cantabria;Documentación: solicitar subvenciones o derechos (pensión, desempleo);17,1
Internet users in the last 3 months;Cantabria;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);2,5
Internet users in the last 3 months;Cantabria;Average of types of contact with public administration agencies;2,8
Internet users in the last 3 months;Castilla y León;Total;1.606.456
Internet users in the last 3 months;Castilla y León;Use of one or more websites or apps of public administration agencies;83,5
Internet users in the last 3 months;Castilla y León;Downloading or printing an official form;62,4
Internet users in the last 3 months;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);52,2
Internet users in the last 3 months;Castilla y León;Online filing of tax returns in person;22,6
Internet users in the last 3 months;Castilla y León;Performing an interaction related to access to information;54,3
Internet users in the last 3 months;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);40,4
Internet users in the last 3 months;Castilla y León;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21
Internet users in the last 3 months;Castilla y León;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);39,2
Internet users in the last 3 months;Castilla y León;Performing an interaction related to obtaining documents;29
Internet users in the last 3 months;Castilla y León;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);15,3
Internet users in the last 3 months;Castilla y León;Documentación: solicitar subvenciones o derechos (pensión, desempleo);19,6
Internet users in the last 3 months;Castilla y León;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5
Internet users in the last 3 months;Castilla y León;Average of types of contact with public administration agencies;2,8
Internet users in the last 3 months;Castilla-La Mancha;Total;1.407.551
Internet users in the last 3 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;81,5
Internet users in the last 3 months;Castilla-La Mancha;Downloading or printing an official form;55,9
Internet users in the last 3 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);53,6
Internet users in the last 3 months;Castilla-La Mancha;Online filing of tax returns in person;24,4
Internet users in the last 3 months;Castilla-La Mancha;Performing an interaction related to access to information;54,1
Internet users in the last 3 months;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);43,6
Internet users in the last 3 months;Castilla-La Mancha;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,1
Internet users in the last 3 months;Castilla-La Mancha;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);38,5
Internet users in the last 3 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;37,3
Internet users in the last 3 months;Castilla-La Mancha;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);24,1
Internet users in the last 3 months;Castilla-La Mancha;Documentación: solicitar subvenciones o derechos (pensión, desempleo);21,4
Internet users in the last 3 months;Castilla-La Mancha;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,3
Internet users in the last 3 months;Castilla-La Mancha;Average of types of contact with public administration agencies;2,9
Internet users in the last 3 months;Cataluña;Total;5.438.841
Internet users in the last 3 months;Cataluña;Use of one or more websites or apps of public administration agencies;86,3
Internet users in the last 3 months;Cataluña;Downloading or printing an official form;72,9
Internet users in the last 3 months;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);57,5
Internet users in the last 3 months;Cataluña;Online filing of tax returns in person;29,8
Internet users in the last 3 months;Cataluña;Performing an interaction related to access to information;66,6
Internet users in the last 3 months;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);54,4
Internet users in the last 3 months;Cataluña;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25
Internet users in the last 3 months;Cataluña;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);47,1
Internet users in the last 3 months;Cataluña;Performing an interaction related to obtaining documents;39,6
Internet users in the last 3 months;Cataluña;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);25,8
Internet users in the last 3 months;Cataluña;Documentación: solicitar subvenciones o derechos (pensión, desempleo);22,3
Internet users in the last 3 months;Cataluña;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6
Internet users in the last 3 months;Cataluña;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Comunitat Valenciana;Total;3.636.663
Internet users in the last 3 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;84,7
Internet users in the last 3 months;Comunitat Valenciana;Downloading or printing an official form;71,5
Internet users in the last 3 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);57
Internet users in the last 3 months;Comunitat Valenciana;Online filing of tax returns in person;26,5
Internet users in the last 3 months;Comunitat Valenciana;Performing an interaction related to access to information;59,7
Internet users in the last 3 months;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);45
Internet users in the last 3 months;Comunitat Valenciana;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21,7
Internet users in the last 3 months;Comunitat Valenciana;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);46,2
Internet users in the last 3 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;39,5
Internet users in the last 3 months;Comunitat Valenciana;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);28,6
Internet users in the last 3 months;Comunitat Valenciana;Documentación: solicitar subvenciones o derechos (pensión, desempleo);23,3
Internet users in the last 3 months;Comunitat Valenciana;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,6
Internet users in the last 3 months;Comunitat Valenciana;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Extremadura;Total;719.776
Internet users in the last 3 months;Extremadura;Use of one or more websites or apps of public administration agencies;76
Internet users in the last 3 months;Extremadura;Downloading or printing an official form;52,9
Internet users in the last 3 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);50,8
Internet users in the last 3 months;Extremadura;Online filing of tax returns in person;23,6
Internet users in the last 3 months;Extremadura;Performing an interaction related to access to information;53,4
Internet users in the last 3 months;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);42
Internet users in the last 3 months;Extremadura;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21,3
Internet users in the last 3 months;Extremadura;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);37,3
Internet users in the last 3 months;Extremadura;Performing an interaction related to obtaining documents;33,7
Internet users in the last 3 months;Extremadura;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);20,2
Internet users in the last 3 months;Extremadura;Documentación: solicitar subvenciones o derechos (pensión, desempleo);21,1
Internet users in the last 3 months;Extremadura;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5
Internet users in the last 3 months;Extremadura;Average of types of contact with public administration agencies;2,7
Internet users in the last 3 months;Galicia;Total;1.812.904
Internet users in the last 3 months;Galicia;Use of one or more websites or apps of public administration agencies;83,8
Internet users in the last 3 months;Galicia;Downloading or printing an official form;68,9
Internet users in the last 3 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);59,5
Internet users in the last 3 months;Galicia;Online filing of tax returns in person;21,7
Internet users in the last 3 months;Galicia;Performing an interaction related to access to information;58,5
Internet users in the last 3 months;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);46,8
Internet users in the last 3 months;Galicia;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);24,5
Internet users in the last 3 months;Galicia;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);40,1
Internet users in the last 3 months;Galicia;Performing an interaction related to obtaining documents;33,6
Internet users in the last 3 months;Galicia;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);20,7
Internet users in the last 3 months;Galicia;Documentación: solicitar subvenciones o derechos (pensión, desempleo);18,8
Internet users in the last 3 months;Galicia;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6
Internet users in the last 3 months;Galicia;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Madrid, Comunidad de;Total;4.922.781
Internet users in the last 3 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;84,9
Internet users in the last 3 months;Madrid, Comunidad de;Downloading or printing an official form;65,3
Internet users in the last 3 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);61,4
Internet users in the last 3 months;Madrid, Comunidad de;Online filing of tax returns in person;37,8
Internet users in the last 3 months;Madrid, Comunidad de;Performing an interaction related to access to information;64,3
Internet users in the last 3 months;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);52,3
Internet users in the last 3 months;Madrid, Comunidad de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);21,8
Internet users in the last 3 months;Madrid, Comunidad de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);48,9
Internet users in the last 3 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;42,8
Internet users in the last 3 months;Madrid, Comunidad de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);28
Internet users in the last 3 months;Madrid, Comunidad de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);24,9
Internet users in the last 3 months;Madrid, Comunidad de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);9,1
Internet users in the last 3 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months;Murcia, Región de;Total;1.063.863
Internet users in the last 3 months;Murcia, Región de;Use of one or more websites or apps of public administration agencies;79,8
Internet users in the last 3 months;Murcia, Región de;Downloading or printing an official form;58,2
Internet users in the last 3 months;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);58,8
Internet users in the last 3 months;Murcia, Región de;Online filing of tax returns in person;20,4
Internet users in the last 3 months;Murcia, Región de;Performing an interaction related to access to information;54,6
Internet users in the last 3 months;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);41,3
Internet users in the last 3 months;Murcia, Región de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);24,3
Internet users in the last 3 months;Murcia, Región de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);40
Internet users in the last 3 months;Murcia, Región de;Performing an interaction related to obtaining documents;40,1
Internet users in the last 3 months;Murcia, Región de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);28,7
Internet users in the last 3 months;Murcia, Región de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);26,3
Internet users in the last 3 months;Murcia, Región de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,2
Internet users in the last 3 months;Murcia, Región de;Average of types of contact with public administration agencies;3
Internet users in the last 3 months;Navarra, Comunidad Foral de;Total;461.345
Internet users in the last 3 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;87,8
Internet users in the last 3 months;Navarra, Comunidad Foral de;Downloading or printing an official form;69,7
Internet users in the last 3 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);56
Internet users in the last 3 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;24,1
Internet users in the last 3 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;64
Internet users in the last 3 months;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);49,2
Internet users in the last 3 months;Navarra, Comunidad Foral de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);23,2
Internet users in the last 3 months;Navarra, Comunidad Foral de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);43,6
Internet users in the last 3 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;35,7
Internet users in the last 3 months;Navarra, Comunidad Foral de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);27
Internet users in the last 3 months;Navarra, Comunidad Foral de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);20,5
Internet users in the last 3 months;Navarra, Comunidad Foral de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7
Internet users in the last 3 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;País Vasco;Total;1.522.822
Internet users in the last 3 months;País Vasco;Use of one or more websites or apps of public administration agencies;84,9
Internet users in the last 3 months;País Vasco;Downloading or printing an official form;70,1
Internet users in the last 3 months;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);63
Internet users in the last 3 months;País Vasco;Online filing of tax returns in person;28,9
Internet users in the last 3 months;País Vasco;Performing an interaction related to access to information;56,5
Internet users in the last 3 months;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);41,9
Internet users in the last 3 months;País Vasco;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);19,3
Internet users in the last 3 months;País Vasco;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);40,7
Internet users in the last 3 months;País Vasco;Performing an interaction related to obtaining documents;33,1
Internet users in the last 3 months;País Vasco;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);25,6
Internet users in the last 3 months;País Vasco;Documentación: solicitar subvenciones o derechos (pensión, desempleo);16,7
Internet users in the last 3 months;País Vasco;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6
Internet users in the last 3 months;País Vasco;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Rioja, La;Total;217.015
Internet users in the last 3 months;Rioja, La;Use of one or more websites or apps of public administration agencies;86,3
Internet users in the last 3 months;Rioja, La;Downloading or printing an official form;67,6
Internet users in the last 3 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);62,6
Internet users in the last 3 months;Rioja, La;Online filing of tax returns in person;27,8
Internet users in the last 3 months;Rioja, La;Performing an interaction related to access to information;57,9
Internet users in the last 3 months;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);46,9
Internet users in the last 3 months;Rioja, La;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,4
Internet users in the last 3 months;Rioja, La;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);39,7
Internet users in the last 3 months;Rioja, La;Performing an interaction related to obtaining documents;36,5
Internet users in the last 3 months;Rioja, La;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);24,8
Internet users in the last 3 months;Rioja, La;Documentación: solicitar subvenciones o derechos (pensión, desempleo);21,5
Internet users in the last 3 months;Rioja, La;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,5
Internet users in the last 3 months;Rioja, La;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Ceuta;Total;54.576
Internet users in the last 3 months;Ceuta;Use of one or more websites or apps of public administration agencies;88,6
Internet users in the last 3 months;Ceuta;Downloading or printing an official form;54,7
Internet users in the last 3 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);64,9
Internet users in the last 3 months;Ceuta;Online filing of tax returns in person;19,4
Internet users in the last 3 months;Ceuta;Performing an interaction related to access to information;66,2
Internet users in the last 3 months;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);59,1
Internet users in the last 3 months;Ceuta;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);20
Internet users in the last 3 months;Ceuta;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);46,2
Internet users in the last 3 months;Ceuta;Performing an interaction related to obtaining documents;60,6
Internet users in the last 3 months;Ceuta;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);58,2
Internet users in the last 3 months;Ceuta;Documentación: solicitar subvenciones o derechos (pensión, desempleo);24,2
Internet users in the last 3 months;Ceuta;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5
Internet users in the last 3 months;Ceuta;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months;Melilla;Total;60.588
Internet users in the last 3 months;Melilla;Use of one or more websites or apps of public administration agencies;93,4
Internet users in the last 3 months;Melilla;Downloading or printing an official form;83,8
Internet users in the last 3 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);63,2
Internet users in the last 3 months;Melilla;Online filing of tax returns in person;13
Internet users in the last 3 months;Melilla;Performing an interaction related to access to information;66,7
Internet users in the last 3 months;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);37,8
Internet users in the last 3 months;Melilla;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,1
Internet users in the last 3 months;Melilla;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);53,3
Internet users in the last 3 months;Melilla;Performing an interaction related to obtaining documents;52,8
Internet users in the last 3 months;Melilla;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);38,2
Internet users in the last 3 months;Melilla;Documentación: solicitar subvenciones o derechos (pensión, desempleo);30,3
Internet users in the last 3 months;Melilla;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);14,8
Internet users in the last 3 months;Melilla;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Total;28.259.537
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Downloading or printing an official form;79,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);68,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Online filing of tax returns in person;32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Performing an interaction related to access to information;70,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Information:  Access to stored personal data (pension, employment history, etc.);56,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);26,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);51,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Performing an interaction related to obtaining documents;45,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);30,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Documentación: solicitar subvenciones o derechos (pensión, desempleo);26,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Total;5.004.478
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Downloading or printing an official form;78,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);69,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Online filing of tax returns in person;28,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Performing an interaction related to access to information;66,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);55,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);49,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Performing an interaction related to obtaining documents;46,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);29,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Documentación: solicitar subvenciones o derechos (pensión, desempleo);28,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Total;756.461
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Downloading or printing an official form;82,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);73,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Online filing of tax returns in person;33,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Performing an interaction related to access to information;65,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);54,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);23,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);47,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Performing an interaction related to obtaining documents;42,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);28,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Documentación: solicitar subvenciones o derechos (pensión, desempleo);24,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Total;582.033
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Downloading or printing an official form;82,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);52,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Online filing of tax returns in person;31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Performing an interaction related to access to information;65,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);46,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);48,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Performing an interaction related to obtaining documents;35,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);22,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);18,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Total;751.120
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Downloading or printing an official form;79,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);61,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Online filing of tax returns in person;24
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Performing an interaction related to access to information;69,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);52,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);50,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Performing an interaction related to obtaining documents;49,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);37,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Documentación: solicitar subvenciones o derechos (pensión, desempleo);27,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Total;1.435.916
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Downloading or printing an official form;82,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Online filing of tax returns in person;27,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Performing an interaction related to access to information;70,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);56,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);24,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);50,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Performing an interaction related to obtaining documents;49,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Documentación: solicitar subvenciones o derechos (pensión, desempleo);30,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Total;336.849
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Downloading or printing an official form;80,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);54,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Online filing of tax returns in person;31,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Performing an interaction related to access to information;65,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);47,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);49,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Performing an interaction related to obtaining documents;37,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);26,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Documentación: solicitar subvenciones o derechos (pensión, desempleo);20,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);2,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Total;1.346.344
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Downloading or printing an official form;74,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);62,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Online filing of tax returns in person;27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Performing an interaction related to access to information;65
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);48,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);46,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Performing an interaction related to obtaining documents;34,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);18,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Documentación: solicitar subvenciones o derechos (pensión, desempleo);23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Total;1.150.716
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;68,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);65,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Online filing of tax returns in person;29,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Performing an interaction related to access to information;66,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);53,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);27,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);47,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;45,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);29,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Documentación: solicitar subvenciones o derechos (pensión, desempleo);26,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Total;4.703.527
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Downloading or printing an official form;84,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);66,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Online filing of tax returns in person;34,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Performing an interaction related to access to information;77
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);63
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);28,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);54,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Performing an interaction related to obtaining documents;45,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);29,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Documentación: solicitar subvenciones o derechos (pensión, desempleo);25,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Total;3.081.499
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;84,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);67,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Online filing of tax returns in person;31,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Performing an interaction related to access to information;70,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);53,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);54,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;46,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);33,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Documentación: solicitar subvenciones o derechos (pensión, desempleo);27,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Total;547.032
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Downloading or printing an official form;69,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);66,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Online filing of tax returns in person;31,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Performing an interaction related to access to information;70,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);55,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);49,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Performing an interaction related to obtaining documents;44,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);26,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Documentación: solicitar subvenciones o derechos (pensión, desempleo);27,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Total;1.522.017
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Downloading or printing an official form;82,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Online filing of tax returns in person;25,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Performing an interaction related to access to information;69,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);55,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);29,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);47,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Performing an interaction related to obtaining documents;40
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Documentación: solicitar subvenciones o derechos (pensión, desempleo);22,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Total;4.193.822
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;76,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);72,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Online filing of tax returns in person;44,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Performing an interaction related to access to information;75,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);61,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);57,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;50,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);29,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);10,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Total;850.600
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Downloading or printing an official form;73
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);73,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Online filing of tax returns in person;25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Performing an interaction related to access to information;68,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);51,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);30,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Performing an interaction related to obtaining documents;50,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);35,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);32,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Total;405.334
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;79,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);63,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;27,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;72,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);56,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);26,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);49,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;40,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);30,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Total;1.296.844
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Downloading or printing an official form;82,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);74
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Online filing of tax returns in person;33,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Performing an interaction related to access to information;66,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);49,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);47,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Performing an interaction related to obtaining documents;38,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Documentación: solicitar subvenciones o derechos (pensión, desempleo);19,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Total;188.811
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Downloading or printing an official form;78,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);72,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Online filing of tax returns in person;31,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Performing an interaction related to access to information;67,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);46,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Performing an interaction related to obtaining documents;42
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);28,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Documentación: solicitar subvenciones o derechos (pensión, desempleo);24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Total;49.566
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Downloading or printing an official form;60,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);71,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Online filing of tax returns in person;21,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Performing an interaction related to access to information;72,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);65,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);50,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Performing an interaction related to obtaining documents;69,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);66,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Documentación: solicitar subvenciones o derechos (pensión, desempleo);26,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Total;56.567
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Downloading or printing an official form;89,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);67,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Online filing of tax returns in person;13,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Performing an interaction related to access to information;71,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);40,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);26,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);57,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Performing an interaction related to obtaining documents;56,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Documentación: solicitar subvenciones o derechos (pensión, desempleo);32,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);15,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Total;28.185.007
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Downloading or printing an official form;79,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);68,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Online filing of tax returns in person;32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Performing an interaction related to access to information;70,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Information:  Access to stored personal data (pension, employment history, etc.);56,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);26,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);51,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Performing an interaction related to obtaining documents;45,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);30,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Documentación: solicitar subvenciones o derechos (pensión, desempleo);26,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Total;4.981.684
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Downloading or printing an official form;78,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);69
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Online filing of tax returns in person;28,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Performing an interaction related to access to information;66,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);55,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);49,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Performing an interaction related to obtaining documents;46,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Documentación: solicitar subvenciones o derechos (pensión, desempleo);28,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Total;754.490
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Downloading or printing an official form;82,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);73,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Online filing of tax returns in person;33,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Performing an interaction related to access to information;66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);54,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);23,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);47,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Performing an interaction related to obtaining documents;42,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);28,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Documentación: solicitar subvenciones o derechos (pensión, desempleo);24,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Total;575.945
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Downloading or printing an official form;82,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);52,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Online filing of tax returns in person;30,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Performing an interaction related to access to information;65,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);46,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);48,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Performing an interaction related to obtaining documents;35,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);22,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);19,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);4,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Total;751.120
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Downloading or printing an official form;79,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);61,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Online filing of tax returns in person;24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Performing an interaction related to access to information;69,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);52,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);50,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Performing an interaction related to obtaining documents;49,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);37,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Documentación: solicitar subvenciones o derechos (pensión, desempleo);27,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Total;1.433.526
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Downloading or printing an official form;82,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Online filing of tax returns in person;27,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Performing an interaction related to access to information;70,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);56,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);50,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Performing an interaction related to obtaining documents;49,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Documentación: solicitar subvenciones o derechos (pensión, desempleo);30,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Total;335.981
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Downloading or printing an official form;80,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);54,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Online filing of tax returns in person;31,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Performing an interaction related to access to information;65,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);47,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);23,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);49,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Performing an interaction related to obtaining documents;37,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);26,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Documentación: solicitar subvenciones o derechos (pensión, desempleo);20,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Total;1.342.174
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Downloading or printing an official form;74,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);62,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Online filing of tax returns in person;27,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Performing an interaction related to access to information;64,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);48,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);46,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Performing an interaction related to obtaining documents;34,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);18,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Documentación: solicitar subvenciones o derechos (pensión, desempleo);23,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Total;1.147.657
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;68,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);65,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Online filing of tax returns in person;29,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Performing an interaction related to access to information;66,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);53,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);27,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);47,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;45,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);29,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Documentación: solicitar subvenciones o derechos (pensión, desempleo);26,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Total;4.692.393
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Downloading or printing an official form;84,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);66,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Online filing of tax returns in person;34,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Performing an interaction related to access to information;77,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);63,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);54,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Performing an interaction related to obtaining documents;45,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);29,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Documentación: solicitar subvenciones o derechos (pensión, desempleo);25,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Total;3.081.499
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;84,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);67,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Online filing of tax returns in person;31,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Performing an interaction related to access to information;70,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);53,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);54,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;46,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);33,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Documentación: solicitar subvenciones o derechos (pensión, desempleo);27,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Total;547.032
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Downloading or printing an official form;69,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);66,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Online filing of tax returns in person;31,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Performing an interaction related to access to information;70,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);55,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);49,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Performing an interaction related to obtaining documents;44,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);26,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Documentación: solicitar subvenciones o derechos (pensión, desempleo);27,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Total;1.520.069
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Downloading or printing an official form;82,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);70,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Online filing of tax returns in person;25,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Performing an interaction related to access to information;69,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);55,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);29,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);47,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Performing an interaction related to obtaining documents;40
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Documentación: solicitar subvenciones o derechos (pensión, desempleo);22,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Total;4.181.784
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;76,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);72,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Online filing of tax returns in person;44,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Performing an interaction related to access to information;75,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);61,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);57,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;50,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);29,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);10,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Total;849.108
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Downloading or printing an official form;73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);73,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Online filing of tax returns in person;25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Performing an interaction related to access to information;68,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);51,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);30,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);50,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Performing an interaction related to obtaining documents;50,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);35,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);32,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Total;405.036
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;79,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);63,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;27,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;72,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);56,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);26,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);49,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;40,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);30,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Documentación: solicitar subvenciones o derechos (pensión, desempleo);23,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Total;1.293.259
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Downloading or printing an official form;82,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);74,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Online filing of tax returns in person;34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Performing an interaction related to access to information;66,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);49,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);47,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Performing an interaction related to obtaining documents;38,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);30,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Documentación: solicitar subvenciones o derechos (pensión, desempleo);19,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Total;187.311
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Downloading or printing an official form;78,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);72,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Online filing of tax returns in person;32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Performing an interaction related to access to information;67,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);54,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);25,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);46
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Performing an interaction related to obtaining documents;42,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);28,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Documentación: solicitar subvenciones o derechos (pensión, desempleo);24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);6,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Total;48.373
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Downloading or printing an official form;61,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);73,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Online filing of tax returns in person;21,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Performing an interaction related to access to information;74,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);66,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);22,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);52,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Performing an interaction related to obtaining documents;68,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);65,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Documentación: solicitar subvenciones o derechos (pensión, desempleo);27,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);5,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Total;56.567
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Downloading or printing an official form;89,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);67,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Online filing of tax returns in person;13,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Performing an interaction related to access to information;71,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);40,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Información: Acceso a bases de datos o registros públicos (reg. catastrales, de empresas);26,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Información: Acceso para obtener información ( servicios, prestaciones, impuestos);57,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Performing an interaction related to obtaining documents;56,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Documentación: solicitar algún documento o certificado oficial (nacimiento, residencia);41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Documentación: solicitar subvenciones o derechos (pensión, desempleo);32,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Documentación: Other requests, claims, or complaints (denuncias, reclamación judicial);15,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Average of types of contact with public administration agencies;3,9