Population class;Autonomous City and Community;Reasons stated;Total Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Total;2.238.589 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Due to lack of skills or knowledge;36,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Because they are concerned about the protection and security of personal data;27 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Other reasons;42,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Total;336.397 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Due to lack of skills or knowledge;42,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Because they are concerned about the protection and security of personal data;38 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Other reasons;57,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Total;59.329 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Due to lack of skills or knowledge;34,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Because they are concerned about the protection and security of personal data;19,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Other reasons;39,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Total;56.056 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Due to lack of skills or knowledge;42,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Because they are concerned about the protection and security of personal data;28,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);71,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Other reasons;39,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Total;57.822 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Due to lack of skills or knowledge;38,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Because they are concerned about the protection and security of personal data;17,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Other reasons;44,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Total;101.354 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Due to lack of skills or knowledge;40,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Because they are concerned about the protection and security of personal data;45,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Other reasons;40,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Total;24.149 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Due to lack of skills or knowledge;28,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Because they are concerned about the protection and security of personal data;27,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Other reasons;40,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Total;109.618 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Due to lack of skills or knowledge;37,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Because they are concerned about the protection and security of personal data;19 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);41,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Other reasons;40,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Total;77.336 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Due to lack of skills or knowledge;43 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Because they are concerned about the protection and security of personal data;20,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Other reasons;38,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Total;437.936 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Due to lack of skills or knowledge;28,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Because they are concerned about the protection and security of personal data;27,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Other reasons;28 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Total;259.299 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Due to lack of skills or knowledge;37,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Because they are concerned about the protection and security of personal data;18,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);66,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Other reasons;54,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Total;61.314 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Due to lack of skills or knowledge;48,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Because they are concerned about the protection and security of personal data;14,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Other reasons;27,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Total;115.220 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Due to lack of skills or knowledge;38,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Because they are concerned about the protection and security of personal data;34,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Other reasons;30,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Total;322.976 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Due to lack of skills or knowledge;34,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Because they are concerned about the protection and security of personal data;26,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Other reasons;41,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Total;75.658 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Due to lack of skills or knowledge;34,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Because they are concerned about the protection and security of personal data;20,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);54,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Other reasons;55,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Total;30.766 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Due to lack of skills or knowledge;42,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Because they are concerned about the protection and security of personal data;23,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Other reasons;26,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Total;94.174 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Due to lack of skills or knowledge;33,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Because they are concerned about the protection and security of personal data;25 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Other reasons;47,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Total;7.746 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Due to lack of skills or knowledge;18,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Because they are concerned about the protection and security of personal data;15,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Other reasons;42,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Total;6.159 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Due to lack of skills or knowledge;36,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Because they are concerned about the protection and security of personal data;7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Other reasons;27,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Total;5.279 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Due to lack of skills or knowledge;13,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Because they are concerned about the protection and security of personal data;5,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Other reasons;59,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Total;2.220.501 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Due to lack of skills or knowledge;35,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Because they are concerned about the protection and security of personal data;26,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Other reasons;42,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Total;336.397 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Due to lack of skills or knowledge;42,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Because they are concerned about the protection and security of personal data;38 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Other reasons;57,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Total;59.329 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Due to lack of skills or knowledge;34,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Because they are concerned about the protection and security of personal data;19,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Other reasons;39,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Total;56.056 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Due to lack of skills or knowledge;42,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Because they are concerned about the protection and security of personal data;28,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);71,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Other reasons;39,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Total;57.822 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Due to lack of skills or knowledge;38,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Because they are concerned about the protection and security of personal data;17,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Other reasons;44,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Total;99.217 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Due to lack of skills or knowledge;39,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Because they are concerned about the protection and security of personal data;44,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Other reasons;41,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Total;24.149 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Due to lack of skills or knowledge;28,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Because they are concerned about the protection and security of personal data;27,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Other reasons;40,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Total;108.126 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Due to lack of skills or knowledge;38,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Because they are concerned about the protection and security of personal data;19,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);40,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Other reasons;41,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Total;77.336 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Due to lack of skills or knowledge;43 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Because they are concerned about the protection and security of personal data;20,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Other reasons;38,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Total;424.493 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Due to lack of skills or knowledge;26,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Because they are concerned about the protection and security of personal data;27,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Other reasons;28,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Total;259.299 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Due to lack of skills or knowledge;37,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Because they are concerned about the protection and security of personal data;18,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);66,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Other reasons;54,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Total;60.297 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Due to lack of skills or knowledge;48,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Because they are concerned about the protection and security of personal data;13,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Other reasons;27,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Total;115.220 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Due to lack of skills or knowledge;38,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Because they are concerned about the protection and security of personal data;34,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Other reasons;30,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Total;322.976 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Due to lack of skills or knowledge;34,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Because they are concerned about the protection and security of personal data;26,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Other reasons;41,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Total;75.658 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Due to lack of skills or knowledge;34,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Because they are concerned about the protection and security of personal data;20,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);54,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Other reasons;55,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Total;30.766 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Due to lack of skills or knowledge;42,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Because they are concerned about the protection and security of personal data;23,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Other reasons;26,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Total;94.174 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Due to lack of skills or knowledge;33,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Because they are concerned about the protection and security of personal data;25 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Other reasons;47,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Total;7.746 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Due to lack of skills or knowledge;18,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Because they are concerned about the protection and security of personal data;15,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Other reasons;42,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Total;6.159 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Due to lack of skills or knowledge;36,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Because they are concerned about the protection and security of personal data;7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Other reasons;27,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Total;5.279 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Due to lack of skills or knowledge;13,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Because they are concerned about the protection and security of personal data;5,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Other reasons;59,6