Population class;Autonomous City and Community;Encountered problems;Total Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Total;28.259.537 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;They have had some problem in using the services of the public administration in the last 12 months;60,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Difficulty with using it;39,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Technical issues when using the website;43,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Problems when using electronic signatures;24,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Problems of access with smartphone or tablet;22,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Other problems;16 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Total;5.004.478 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;They have had some problem in using the services of the public administration in the last 12 months;63,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Difficulty with using it;41,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Technical issues when using the website;46 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Problems when using electronic signatures;20,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Problems of access with smartphone or tablet;21,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Other problems;16,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Total;756.461 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;They have had some problem in using the services of the public administration in the last 12 months;63,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Difficulty with using it;39,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Technical issues when using the website;44,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Problems when using electronic signatures;21,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Problems of access with smartphone or tablet;20,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Other problems;15,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Total;582.033 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;They have had some problem in using the services of the public administration in the last 12 months;60,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Difficulty with using it;34,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Technical issues when using the website;41,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Problems when using electronic signatures;20,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Problems of access with smartphone or tablet;21 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Other problems;15 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Total;751.120 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;They have had some problem in using the services of the public administration in the last 12 months;57,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Difficulty with using it;34,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Technical issues when using the website;42,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Problems when using electronic signatures;23,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Problems of access with smartphone or tablet;20,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Other problems;18,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Total;1.435.916 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;They have had some problem in using the services of the public administration in the last 12 months;57,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Difficulty with using it;34,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Technical issues when using the website;44 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Problems when using electronic signatures;24,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Problems of access with smartphone or tablet;22,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Other problems;13,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Total;336.849 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;They have had some problem in using the services of the public administration in the last 12 months;53,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Difficulty with using it;36,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Technical issues when using the website;35 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Problems when using electronic signatures;19 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Problems of access with smartphone or tablet;15,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Other problems;11,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Total;1.346.344 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;They have had some problem in using the services of the public administration in the last 12 months;60,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Difficulty with using it;35,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Technical issues when using the website;40 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Problems when using electronic signatures;24,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Problems of access with smartphone or tablet;25,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Other problems;17,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Total;1.150.716 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;They have had some problem in using the services of the public administration in the last 12 months;54,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Difficulty with using it;31,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Technical issues when using the website;38,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Problems when using electronic signatures;24,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Problems of access with smartphone or tablet;19 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Other problems;14,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Total;4.703.527 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;They have had some problem in using the services of the public administration in the last 12 months;61,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Difficulty with using it;41,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Technical issues when using the website;43,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Problems when using electronic signatures;26,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Problems of access with smartphone or tablet;22 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Other problems;15,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Total;3.081.499 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;They have had some problem in using the services of the public administration in the last 12 months;57,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Difficulty with using it;35,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Technical issues when using the website;42,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Problems when using electronic signatures;21,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Problems of access with smartphone or tablet;23 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Other problems;14,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Total;547.032 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;They have had some problem in using the services of the public administration in the last 12 months;55,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Difficulty with using it;30,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Technical issues when using the website;37 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Problems when using electronic signatures;22,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Problems of access with smartphone or tablet;18 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Other problems;15,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Total;1.522.017 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;They have had some problem in using the services of the public administration in the last 12 months;60,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Difficulty with using it;37,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Technical issues when using the website;41,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Problems when using electronic signatures;25,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Problems of access with smartphone or tablet;23 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Other problems;13,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Total;4.193.822 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;They have had some problem in using the services of the public administration in the last 12 months;65,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Difficulty with using it;45,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Technical issues when using the website;46,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Problems when using electronic signatures;28,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Problems of access with smartphone or tablet;25,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Other problems;19,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Total;850.600 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;They have had some problem in using the services of the public administration in the last 12 months;58,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Difficulty with using it;38,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Technical issues when using the website;41,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Problems when using electronic signatures;21,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Problems of access with smartphone or tablet;22,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Other problems;15,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Total;405.334 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;They have had some problem in using the services of the public administration in the last 12 months;56,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Difficulty with using it;33,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Technical issues when using the website;35,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Problems when using electronic signatures;24,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Problems of access with smartphone or tablet;21,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Other problems;15,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Total;1.296.844 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;They have had some problem in using the services of the public administration in the last 12 months;59,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Difficulty with using it;37,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Technical issues when using the website;36,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Problems when using electronic signatures;24,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Problems of access with smartphone or tablet;22,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Other problems;14,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Total;188.811 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;They have had some problem in using the services of the public administration in the last 12 months;57,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Difficulty with using it;34,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Technical issues when using the website;38,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Problems when using electronic signatures;24,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Problems of access with smartphone or tablet;19 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Other problems;13,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Total;49.566 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;They have had some problem in using the services of the public administration in the last 12 months;57,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Difficulty with using it;33,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Technical issues when using the website;46,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Problems when using electronic signatures;36 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Problems of access with smartphone or tablet;21,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Other problems;22,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Total;56.567 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;They have had some problem in using the services of the public administration in the last 12 months;65,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Difficulty with using it;36,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Technical issues when using the website;36,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Problems when using electronic signatures;25,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Problems of access with smartphone or tablet;19,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Other problems;32,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Total;28.185.007 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;They have had some problem in using the services of the public administration in the last 12 months;60,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Difficulty with using it;39,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Technical issues when using the website;43,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Problems when using electronic signatures;24,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Problems of access with smartphone or tablet;22,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Other problems;15,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Total;4.981.684 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;They have had some problem in using the services of the public administration in the last 12 months;63,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Difficulty with using it;41,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Technical issues when using the website;46 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Problems when using electronic signatures;20,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Problems of access with smartphone or tablet;21,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Other problems;16,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Total;754.490 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;They have had some problem in using the services of the public administration in the last 12 months;63,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Difficulty with using it;39,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Technical issues when using the website;45 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Problems when using electronic signatures;21,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Problems of access with smartphone or tablet;20,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Other problems;15,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Total;575.945 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;They have had some problem in using the services of the public administration in the last 12 months;60,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Difficulty with using it;34,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Technical issues when using the website;41,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Problems when using electronic signatures;20,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Problems of access with smartphone or tablet;21,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Other problems;15 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Total;751.120 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;They have had some problem in using the services of the public administration in the last 12 months;57,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Difficulty with using it;34,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Technical issues when using the website;42,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Problems when using electronic signatures;23,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Problems of access with smartphone or tablet;20,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Other problems;18,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Total;1.433.526 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;They have had some problem in using the services of the public administration in the last 12 months;57,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Difficulty with using it;34,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Technical issues when using the website;44,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Problems when using electronic signatures;24,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Problems of access with smartphone or tablet;22,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Other problems;13,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Total;335.981 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;They have had some problem in using the services of the public administration in the last 12 months;53,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Difficulty with using it;36,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Technical issues when using the website;35 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Problems when using electronic signatures;19 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Problems of access with smartphone or tablet;15,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Other problems;11 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Total;1.342.174 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;They have had some problem in using the services of the public administration in the last 12 months;60,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Difficulty with using it;36 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Technical issues when using the website;40,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Problems when using electronic signatures;24,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Problems of access with smartphone or tablet;25,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Other problems;17,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Total;1.147.657 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;They have had some problem in using the services of the public administration in the last 12 months;54,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Difficulty with using it;31,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Technical issues when using the website;38,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Problems when using electronic signatures;24,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Problems of access with smartphone or tablet;19 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Other problems;14,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Total;4.692.393 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;They have had some problem in using the services of the public administration in the last 12 months;61,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Difficulty with using it;41,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Technical issues when using the website;43,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Problems when using electronic signatures;26,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Problems of access with smartphone or tablet;22 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Other problems;15,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Total;3.081.499 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;They have had some problem in using the services of the public administration in the last 12 months;57,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Difficulty with using it;35,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Technical issues when using the website;42,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Problems when using electronic signatures;21,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Problems of access with smartphone or tablet;23 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Other problems;14,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Total;547.032 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;They have had some problem in using the services of the public administration in the last 12 months;55,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Difficulty with using it;30,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Technical issues when using the website;37 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Problems when using electronic signatures;22,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Problems of access with smartphone or tablet;18 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Other problems;15,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Total;1.520.069 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;They have had some problem in using the services of the public administration in the last 12 months;60 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Difficulty with using it;37 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Technical issues when using the website;41,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Problems when using electronic signatures;25,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Problems of access with smartphone or tablet;23 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Other problems;13,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Total;4.181.784 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;They have had some problem in using the services of the public administration in the last 12 months;65,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Difficulty with using it;45,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Technical issues when using the website;46,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Problems when using electronic signatures;28,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Problems of access with smartphone or tablet;25,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Other problems;19,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Total;849.108 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;They have had some problem in using the services of the public administration in the last 12 months;58,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Difficulty with using it;38,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Technical issues when using the website;41,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Problems when using electronic signatures;21,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Problems of access with smartphone or tablet;22,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Other problems;15,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Total;405.036 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;They have had some problem in using the services of the public administration in the last 12 months;56,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Difficulty with using it;33,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Technical issues when using the website;35,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Problems when using electronic signatures;24,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Problems of access with smartphone or tablet;21,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Other problems;15,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Total;1.293.259 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;They have had some problem in using the services of the public administration in the last 12 months;59,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Difficulty with using it;37,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Technical issues when using the website;36,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Problems when using electronic signatures;24,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Problems of access with smartphone or tablet;22,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Other problems;14,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Total;187.311 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;They have had some problem in using the services of the public administration in the last 12 months;57,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Difficulty with using it;34,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Technical issues when using the website;38,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Problems when using electronic signatures;23,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Problems of access with smartphone or tablet;18,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Other problems;13,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Total;48.373 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;They have had some problem in using the services of the public administration in the last 12 months;58,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Difficulty with using it;34,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Technical issues when using the website;47,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Problems when using electronic signatures;36,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Problems of access with smartphone or tablet;22,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Other problems;23,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Total;56.567 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;They have had some problem in using the services of the public administration in the last 12 months;65,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Difficulty with using it;36,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Technical issues when using the website;36,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Problems when using electronic signatures;25,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Problems of access with smartphone or tablet;19,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Other problems;32,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;Total;17.240.492 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;Difficulty with using it;64,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;Technical issues when using the website;70,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;Problems when using electronic signatures;39,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;Problems of access with smartphone or tablet;36,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;Other problems;26,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;Total;3.183.677 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;Difficulty with using it;65,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;Technical issues when using the website;72,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;Problems when using electronic signatures;32,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;Problems of access with smartphone or tablet;34,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;Other problems;26,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;Total;478.793 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;Difficulty with using it;62,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;Technical issues when using the website;70,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;Problems when using electronic signatures;34,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;Problems of access with smartphone or tablet;32,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;Other problems;24,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Total;351.276 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Difficulty with using it;57 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Technical issues when using the website;68,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Problems when using electronic signatures;33,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Problems of access with smartphone or tablet;34,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Other problems;24,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;Total;432.519 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;Difficulty with using it;59,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;Technical issues when using the website;74,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;Problems when using electronic signatures;40,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;Problems of access with smartphone or tablet;35,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;Other problems;31,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;Total;821.442 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;Difficulty with using it;60,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;Technical issues when using the website;77 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;Problems when using electronic signatures;43,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;Problems of access with smartphone or tablet;39,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;Other problems;23,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;Total;180.492 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;Difficulty with using it;67,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;Technical issues when using the website;65,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;Problems when using electronic signatures;35,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;Problems of access with smartphone or tablet;29,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;Other problems;20,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;Total;813.405 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;Difficulty with using it;59,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;Technical issues when using the website;66,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;Problems when using electronic signatures;40,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;Problems of access with smartphone or tablet;41,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;Other problems;28,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Total;624.566 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Difficulty with using it;58,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Technical issues when using the website;70,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Problems when using electronic signatures;44,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Problems of access with smartphone or tablet;35 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Other problems;27 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;Total;2.942.218 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;Difficulty with using it;67,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;Technical issues when using the website;69,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;Problems when using electronic signatures;42,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;Problems of access with smartphone or tablet;35,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;Other problems;25,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Total;1.767.592 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Difficulty with using it;62,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Technical issues when using the website;74,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Problems when using electronic signatures;37,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Problems of access with smartphone or tablet;40 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Other problems;24,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;Total;304.888 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;Difficulty with using it;54,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;Technical issues when using the website;66,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;Problems when using electronic signatures;39,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;Problems of access with smartphone or tablet;32,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;Other problems;27,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;Total;914.507 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;Difficulty with using it;61,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;Technical issues when using the website;68,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;Problems when using electronic signatures;42 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;Problems of access with smartphone or tablet;38,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;Other problems;22,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Total;2.755.050 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Difficulty with using it;69,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Technical issues when using the website;71,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Problems when using electronic signatures;42,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Problems of access with smartphone or tablet;38,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Other problems;29,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Total;496.270 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Difficulty with using it;66,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Technical issues when using the website;70,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Problems when using electronic signatures;37,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Problems of access with smartphone or tablet;38,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Other problems;26,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Total;228.217 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Difficulty with using it;59 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Technical issues when using the website;63,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Problems when using electronic signatures;44,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Problems of access with smartphone or tablet;38,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Other problems;28,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;Total;772.192 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;Difficulty with using it;63,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;Technical issues when using the website;61,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;Problems when using electronic signatures;41,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;Problems of access with smartphone or tablet;38,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;Other problems;24,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;Total;108.226 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;Difficulty with using it;60,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;Technical issues when using the website;66,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;Problems when using electronic signatures;42,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;Problems of access with smartphone or tablet;33,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;Other problems;24 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;Total;28.319 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;Difficulty with using it;58,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;Technical issues when using the website;81,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;Problems when using electronic signatures;63 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;Problems of access with smartphone or tablet;38,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;Other problems;39,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;Total;36.843 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;Difficulty with using it;55,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;Technical issues when using the website;56,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;Problems when using electronic signatures;39,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;Problems of access with smartphone or tablet;29,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;Other problems;50 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;Total;17.204.053 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;Difficulty with using it;64,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;Technical issues when using the website;70,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;Problems when using electronic signatures;39,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;Problems of access with smartphone or tablet;36,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;Other problems;26,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;Total;3.172.580 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;Difficulty with using it;65,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;Technical issues when using the website;72,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;Problems when using electronic signatures;32,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;Problems of access with smartphone or tablet;34 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;Other problems;26,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;Total;478.183 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;Difficulty with using it;62,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;Technical issues when using the website;71 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;Problems when using electronic signatures;34,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;Problems of access with smartphone or tablet;32,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;Other problems;24,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;Total;350.438 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;Difficulty with using it;56,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;Technical issues when using the website;68,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;Problems when using electronic signatures;33,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;Problems of access with smartphone or tablet;34,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;Other problems;24,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;Total;432.519 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;Difficulty with using it;59,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;Technical issues when using the website;74,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;Problems when using electronic signatures;40,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;Problems of access with smartphone or tablet;35,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;Other problems;31,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;Total;821.442 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;Difficulty with using it;60,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;Technical issues when using the website;77 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;Problems when using electronic signatures;43,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;Problems of access with smartphone or tablet;39,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;Other problems;23,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;Total;179.624 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;Difficulty with using it;67,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;Technical issues when using the website;65,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;Problems when using electronic signatures;35,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;Problems of access with smartphone or tablet;29,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;Other problems;20,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;Total;812.292 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;Difficulty with using it;59,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;Technical issues when using the website;66,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;Problems when using electronic signatures;40,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;Problems of access with smartphone or tablet;41,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;Other problems;28,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;Total;622.311 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;Difficulty with using it;58,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;Technical issues when using the website;71 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;Problems when using electronic signatures;44,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;Problems of access with smartphone or tablet;35,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;Other problems;27,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;Total;2.939.529 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;Difficulty with using it;67,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;Technical issues when using the website;69,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;Problems when using electronic signatures;42,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;Problems of access with smartphone or tablet;35,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;Other problems;25,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;Total;1.767.592 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;Difficulty with using it;62,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;Technical issues when using the website;74,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;Problems when using electronic signatures;37,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;Problems of access with smartphone or tablet;40 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;Other problems;24,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;Total;304.888 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;Difficulty with using it;54,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;Technical issues when using the website;66,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;Problems when using electronic signatures;39,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;Problems of access with smartphone or tablet;32,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;Other problems;27,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;Total;912.559 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;Difficulty with using it;61,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;Technical issues when using the website;69,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;Problems when using electronic signatures;42,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;Problems of access with smartphone or tablet;38,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;Other problems;22,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;Total;2.746.045 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;Difficulty with using it;69,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;Technical issues when using the website;71,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;Problems when using electronic signatures;42,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;Problems of access with smartphone or tablet;38,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;Other problems;29,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;Total;494.778 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;Difficulty with using it;66,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;Technical issues when using the website;70,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;Problems when using electronic signatures;37,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;Problems of access with smartphone or tablet;38 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;Other problems;26,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;Total;228.217 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;Difficulty with using it;59 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;Technical issues when using the website;63,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;Problems when using electronic signatures;44,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;Problems of access with smartphone or tablet;38,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;Other problems;28,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;Total;768.608 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;Difficulty with using it;63 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;Technical issues when using the website;61,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;Problems when using electronic signatures;41,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;Problems of access with smartphone or tablet;38,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;Other problems;24,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;Total;107.288 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;Difficulty with using it;60,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;Technical issues when using the website;66,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;Problems when using electronic signatures;41,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;Problems of access with smartphone or tablet;32,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;Other problems;24,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;Total;28.319 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;Difficulty with using it;58,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;Technical issues when using the website;81,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;Problems when using electronic signatures;63 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;Problems of access with smartphone or tablet;38,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;Other problems;39,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;Total;36.843 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;Difficulty with using it;55,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;Technical issues when using the website;56,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;Problems when using electronic signatures;39,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;Problems of access with smartphone or tablet;29,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;Other problems;50