Reference population;Demographic characteristics;Type of contact;Total
Total Persons;Total Persons;Total;35.949.285
Total Persons;Total Persons;Use of one or more websites or apps of public administration agencies;79,7
Total Persons;Total Persons;Downloading or printing an official form;47
Total Persons;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);62,2
Total Persons;Total Persons;Online filing of tax returns in person;25,9
Total Persons;Total Persons;Performing an interaction related to access to information;60,8
Total Persons;Total Persons;Information:  Access to stored personal data (pension, employment history, etc.);49,2
Total Persons;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);25,7
Total Persons;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);45,7
Total Persons;Total Persons;Performing an interaction related to obtaining documents;40,4
Total Persons;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);27,4
Total Persons;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,4
Total Persons;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7
Total Persons;Total Persons;Average of types of contact with public administration agencies;3,1
Total Persons;Sex: Male;Total;17.792.923
Total Persons;Sex: Male;Use of one or more websites or apps of public administration agencies;79,1
Total Persons;Sex: Male;Downloading or printing an official form;47,1
Total Persons;Sex: Male;Arranging an appointment or booking (of an activity, medical care, etc.);59
Total Persons;Sex: Male;Online filing of tax returns in person;28,9
Total Persons;Sex: Male;Performing an interaction related to access to information;61,2
Total Persons;Sex: Male;Information:  Access to stored personal data (pension, employment history, etc.);49,5
Total Persons;Sex: Male;Information: Access to data bases or public records (cadastral records, company information, etc.);27,3
Total Persons;Sex: Male;Information: Access to obtain information (services, loans, tax, etc.);46,4
Total Persons;Sex: Male;Performing an interaction related to obtaining documents;39,4
Total Persons;Sex: Male;Documentation: request an official document or certificate (birth, residence, etc.);26,7
Total Persons;Sex: Male;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,6
Total Persons;Sex: Male;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,7
Total Persons;Sex: Male;Average of types of contact with public administration agencies;3,1
Total Persons;Sex: Female;Total;18.156.362
Total Persons;Sex: Female;Use of one or more websites or apps of public administration agencies;80,2
Total Persons;Sex: Female;Downloading or printing an official form;47
Total Persons;Sex: Female;Arranging an appointment or booking (of an activity, medical care, etc.);65,3
Total Persons;Sex: Female;Online filing of tax returns in person;23
Total Persons;Sex: Female;Performing an interaction related to access to information;60,5
Total Persons;Sex: Female;Information:  Access to stored personal data (pension, employment history, etc.);48,9
Total Persons;Sex: Female;Information: Access to data bases or public records (cadastral records, company information, etc.);24
Total Persons;Sex: Female;Information: Access to obtain information (services, loans, tax, etc.);45
Total Persons;Sex: Female;Performing an interaction related to obtaining documents;41,4
Total Persons;Sex: Female;Documentation: request an official document or certificate (birth, residence, etc.);28,1
Total Persons;Sex: Female;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,1
Total Persons;Sex: Female;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,4
Total Persons;Sex: Female;Average of types of contact with public administration agencies;3,1
Total Persons;Age: 16 to 24 years old;Total;4.602.650
Total Persons;Age: 16 to 24 years old;Use of one or more websites or apps of public administration agencies;82
Total Persons;Age: 16 to 24 years old;Downloading or printing an official form;45,5
Total Persons;Age: 16 to 24 years old;Arranging an appointment or booking (of an activity, medical care, etc.);57
Total Persons;Age: 16 to 24 years old;Online filing of tax returns in person;6,8
Total Persons;Age: 16 to 24 years old;Performing an interaction related to access to information;56,1
Total Persons;Age: 16 to 24 years old;Information:  Access to stored personal data (pension, employment history, etc.);37,3
Total Persons;Age: 16 to 24 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);26,6
Total Persons;Age: 16 to 24 years old;Information: Access to obtain information (services, loans, tax, etc.);40,9
Total Persons;Age: 16 to 24 years old;Performing an interaction related to obtaining documents;54,6
Total Persons;Age: 16 to 24 years old;Documentation: request an official document or certificate (birth, residence, etc.);35,6
Total Persons;Age: 16 to 24 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,5
Total Persons;Age: 16 to 24 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Total Persons;Age: 16 to 24 years old;Average of types of contact with public administration agencies;2,9
Total Persons;Age: 25 to 34 years old;Total;5.309.117
Total Persons;Age: 25 to 34 years old;Use of one or more websites or apps of public administration agencies;90,2
Total Persons;Age: 25 to 34 years old;Downloading or printing an official form;57,4
Total Persons;Age: 25 to 34 years old;Arranging an appointment or booking (of an activity, medical care, etc.);69,4
Total Persons;Age: 25 to 34 years old;Online filing of tax returns in person;37,7
Total Persons;Age: 25 to 34 years old;Performing an interaction related to access to information;75
Total Persons;Age: 25 to 34 years old;Information:  Access to stored personal data (pension, employment history, etc.);63,7
Total Persons;Age: 25 to 34 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);34,8
Total Persons;Age: 25 to 34 years old;Information: Access to obtain information (services, loans, tax, etc.);57,7
Total Persons;Age: 25 to 34 years old;Performing an interaction related to obtaining documents;55,3
Total Persons;Age: 25 to 34 years old;Documentation: request an official document or certificate (birth, residence, etc.);39,5
Total Persons;Age: 25 to 34 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,7
Total Persons;Age: 25 to 34 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10
Total Persons;Age: 25 to 34 years old;Average of types of contact with public administration agencies;4
Total Persons;Age: 35 to 44 years old;Total;6.580.197
Total Persons;Age: 35 to 44 years old;Use of one or more websites or apps of public administration agencies;88,3
Total Persons;Age: 35 to 44 years old;Downloading or printing an official form;57,6
Total Persons;Age: 35 to 44 years old;Arranging an appointment or booking (of an activity, medical care, etc.);72,6
Total Persons;Age: 35 to 44 years old;Online filing of tax returns in person;33,1
Total Persons;Age: 35 to 44 years old;Performing an interaction related to access to information;72
Total Persons;Age: 35 to 44 years old;Information:  Access to stored personal data (pension, employment history, etc.);60,2
Total Persons;Age: 35 to 44 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);31,4
Total Persons;Age: 35 to 44 years old;Information: Access to obtain information (services, loans, tax, etc.);54,5
Total Persons;Age: 35 to 44 years old;Performing an interaction related to obtaining documents;49,4
Total Persons;Age: 35 to 44 years old;Documentation: request an official document or certificate (birth, residence, etc.);36,1
Total Persons;Age: 35 to 44 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Total Persons;Age: 35 to 44 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5
Total Persons;Age: 35 to 44 years old;Average of types of contact with public administration agencies;3,8
Total Persons;Age: 45 to 54 years old;Total;7.793.704
Total Persons;Age: 45 to 54 years old;Use of one or more websites or apps of public administration agencies;84,5
Total Persons;Age: 45 to 54 years old;Downloading or printing an official form;52,3
Total Persons;Age: 45 to 54 years old;Arranging an appointment or booking (of an activity, medical care, etc.);68
Total Persons;Age: 45 to 54 years old;Online filing of tax returns in person;30,4
Total Persons;Age: 45 to 54 years old;Performing an interaction related to access to information;64,4
Total Persons;Age: 45 to 54 years old;Information:  Access to stored personal data (pension, employment history, etc.);51,9
Total Persons;Age: 45 to 54 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);26,8
Total Persons;Age: 45 to 54 years old;Information: Access to obtain information (services, loans, tax, etc.);51
Total Persons;Age: 45 to 54 years old;Performing an interaction related to obtaining documents;41,1
Total Persons;Age: 45 to 54 years old;Documentation: request an official document or certificate (birth, residence, etc.);26,9
Total Persons;Age: 45 to 54 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,6
Total Persons;Age: 45 to 54 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Total Persons;Age: 45 to 54 years old;Average of types of contact with public administration agencies;3,4
Total Persons;Age: 55 to 64 years old;Total;6.756.781
Total Persons;Age: 55 to 64 years old;Use of one or more websites or apps of public administration agencies;76,6
Total Persons;Age: 55 to 64 years old;Downloading or printing an official form;40,6
Total Persons;Age: 55 to 64 years old;Arranging an appointment or booking (of an activity, medical care, etc.);59,7
Total Persons;Age: 55 to 64 years old;Online filing of tax returns in person;25,3
Total Persons;Age: 55 to 64 years old;Performing an interaction related to access to information;58,1
Total Persons;Age: 55 to 64 years old;Information:  Access to stored personal data (pension, employment history, etc.);49
Total Persons;Age: 55 to 64 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);20,8
Total Persons;Age: 55 to 64 years old;Information: Access to obtain information (services, loans, tax, etc.);42
Total Persons;Age: 55 to 64 years old;Performing an interaction related to obtaining documents;29,5
Total Persons;Age: 55 to 64 years old;Documentation: request an official document or certificate (birth, residence, etc.);18,2
Total Persons;Age: 55 to 64 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,1
Total Persons;Age: 55 to 64 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,9
Total Persons;Age: 55 to 64 years old;Average of types of contact with public administration agencies;2,8
Total Persons;Age: 65 to 74 years old;Total;4.906.836
Total Persons;Age: 65 to 74 years old;Use of one or more websites or apps of public administration agencies;51,2
Total Persons;Age: 65 to 74 years old;Downloading or printing an official form;23,6
Total Persons;Age: 65 to 74 years old;Arranging an appointment or booking (of an activity, medical care, etc.);39,6
Total Persons;Age: 65 to 74 years old;Online filing of tax returns in person;15,2
Total Persons;Age: 65 to 74 years old;Performing an interaction related to access to information;33
Total Persons;Age: 65 to 74 years old;Information:  Access to stored personal data (pension, employment history, etc.);25,9
Total Persons;Age: 65 to 74 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);12
Total Persons;Age: 65 to 74 years old;Information: Access to obtain information (services, loans, tax, etc.);22,1
Total Persons;Age: 65 to 74 years old;Performing an interaction related to obtaining documents;13
Total Persons;Age: 65 to 74 years old;Documentation: request an official document or certificate (birth, residence, etc.);8,6
Total Persons;Age: 65 to 74 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);5,6
Total Persons;Age: 65 to 74 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3,1
Total Persons;Age: 65 to 74 years old;Average of types of contact with public administration agencies;1,6
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.982.989
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Use of one or more websites or apps of public administration agencies;83,9
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Downloading or printing an official form;52,4
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Arranging an appointment or booking (of an activity, medical care, etc.);65,7
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Online filing of tax returns in person;31,1
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to access to information;66,3
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Information:  Access to stored personal data (pension, employment history, etc.);52,8
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to data bases or public records (cadastral records, company information, etc.);29,4
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to obtain information (services, loans, tax, etc.);51,5
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to obtaining documents;45
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: request an official document or certificate (birth, residence, etc.);31,8
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,1
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Average of types of contact with public administration agencies;3,5
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Total;4.193.853
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Use of one or more websites or apps of public administration agencies;81,5
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Downloading or printing an official form;49,1
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);65,4
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Online filing of tax returns in person;26,5
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to access to information;63,5
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);52
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);26
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);46,8
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to obtaining documents;40,4
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);26,9
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,2
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,5
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Average of types of contact with public administration agencies;3,2
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Total;5.673.571
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Use of one or more websites or apps of public administration agencies;78,2
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Downloading or printing an official form;43,4
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);60,7
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Online filing of tax returns in person;24,1
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to access to information;58,6
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);48,3
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);22,8
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);42,9
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to obtaining documents;37,4
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);23,8
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,3
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,5
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Average of types of contact with public administration agencies;3
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Total;3.979.558
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Use of one or more websites or apps of public administration agencies;75,7
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Downloading or printing an official form;41,2
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);60,1
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Online filing of tax returns in person;21,4
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to access to information;54,5
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);44,8
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);23,3
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);40,9
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to obtaining documents;35,3
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);22,1
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,1
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,7
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Average of types of contact with public administration agencies;2,8
Total Persons;Habitat: Less than 10,000 inhabitants;Total;7.119.314
Total Persons;Habitat: Less than 10,000 inhabitants;Use of one or more websites or apps of public administration agencies;73,1
Total Persons;Habitat: Less than 10,000 inhabitants;Downloading or printing an official form;40,6
Total Persons;Habitat: Less than 10,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);55,3
Total Persons;Habitat: Less than 10,000 inhabitants;Online filing of tax returns in person;18,6
Total Persons;Habitat: Less than 10,000 inhabitants;Performing an interaction related to access to information;53,1
Total Persons;Habitat: Less than 10,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);43,2
Total Persons;Habitat: Less than 10,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);21,3
Total Persons;Habitat: Less than 10,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);37,8
Total Persons;Habitat: Less than 10,000 inhabitants;Performing an interaction related to obtaining documents;36,1
Total Persons;Habitat: Less than 10,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);24,4
Total Persons;Habitat: Less than 10,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22
Total Persons;Habitat: Less than 10,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1
Total Persons;Habitat: Less than 10,000 inhabitants;Average of types of contact with public administration agencies;2,7
Total Persons;Size of the household: Households with 1 member;Total;3.705.143
Total Persons;Size of the household: Households with 1 member;Use of one or more websites or apps of public administration agencies;75,4
Total Persons;Size of the household: Households with 1 member;Downloading or printing an official form;43,4
Total Persons;Size of the household: Households with 1 member;Arranging an appointment or booking (of an activity, medical care, etc.);57
Total Persons;Size of the household: Households with 1 member;Online filing of tax returns in person;30,9
Total Persons;Size of the household: Households with 1 member;Performing an interaction related to access to information;58,6
Total Persons;Size of the household: Households with 1 member;Information:  Access to stored personal data (pension, employment history, etc.);47,7
Total Persons;Size of the household: Households with 1 member;Information: Access to data bases or public records (cadastral records, company information, etc.);25,1
Total Persons;Size of the household: Households with 1 member;Information: Access to obtain information (services, loans, tax, etc.);44,5
Total Persons;Size of the household: Households with 1 member;Performing an interaction related to obtaining documents;30,9
Total Persons;Size of the household: Households with 1 member;Documentation: request an official document or certificate (birth, residence, etc.);21,9
Total Persons;Size of the household: Households with 1 member;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,1
Total Persons;Size of the household: Households with 1 member;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,5
Total Persons;Size of the household: Households with 1 member;Average of types of contact with public administration agencies;2,9
Total Persons;Size of the household: Households with 2 members;Total;9.526.575
Total Persons;Size of the household: Households with 2 members;Use of one or more websites or apps of public administration agencies;72,4
Total Persons;Size of the household: Households with 2 members;Downloading or printing an official form;41,3
Total Persons;Size of the household: Households with 2 members;Arranging an appointment or booking (of an activity, medical care, etc.);57,6
Total Persons;Size of the household: Households with 2 members;Online filing of tax returns in person;25,9
Total Persons;Size of the household: Households with 2 members;Performing an interaction related to access to information;55,8
Total Persons;Size of the household: Households with 2 members;Information:  Access to stored personal data (pension, employment history, etc.);45,9
Total Persons;Size of the household: Households with 2 members;Information: Access to data bases or public records (cadastral records, company information, etc.);24,2
Total Persons;Size of the household: Households with 2 members;Information: Access to obtain information (services, loans, tax, etc.);40,8
Total Persons;Size of the household: Households with 2 members;Performing an interaction related to obtaining documents;30,9
Total Persons;Size of the household: Households with 2 members;Documentation: request an official document or certificate (birth, residence, etc.);21,7
Total Persons;Size of the household: Households with 2 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,9
Total Persons;Size of the household: Households with 2 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6
Total Persons;Size of the household: Households with 2 members;Average of types of contact with public administration agencies;2,8
Total Persons;Size of the household: Households with 3 members;Total;9.647.584
Total Persons;Size of the household: Households with 3 members;Use of one or more websites or apps of public administration agencies;82
Total Persons;Size of the household: Households with 3 members;Downloading or printing an official form;47,2
Total Persons;Size of the household: Households with 3 members;Arranging an appointment or booking (of an activity, medical care, etc.);63,5
Total Persons;Size of the household: Households with 3 members;Online filing of tax returns in person;27,5
Total Persons;Size of the household: Households with 3 members;Performing an interaction related to access to information;63
Total Persons;Size of the household: Households with 3 members;Information:  Access to stored personal data (pension, employment history, etc.);52
Total Persons;Size of the household: Households with 3 members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,5
Total Persons;Size of the household: Households with 3 members;Information: Access to obtain information (services, loans, tax, etc.);47,7
Total Persons;Size of the household: Households with 3 members;Performing an interaction related to obtaining documents;41,7
Total Persons;Size of the household: Households with 3 members;Documentation: request an official document or certificate (birth, residence, etc.);28,5
Total Persons;Size of the household: Households with 3 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,1
Total Persons;Size of the household: Households with 3 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2
Total Persons;Size of the household: Households with 3 members;Average of types of contact with public administration agencies;3,2
Total Persons;Size of the household: Households with 4 members;Total;9.611.792
Total Persons;Size of the household: Households with 4 members;Use of one or more websites or apps of public administration agencies;85,3
Total Persons;Size of the household: Households with 4 members;Downloading or printing an official form;52,4
Total Persons;Size of the household: Households with 4 members;Arranging an appointment or booking (of an activity, medical care, etc.);66,4
Total Persons;Size of the household: Households with 4 members;Online filing of tax returns in person;25,1
Total Persons;Size of the household: Households with 4 members;Performing an interaction related to access to information;65
Total Persons;Size of the household: Households with 4 members;Information:  Access to stored personal data (pension, employment history, etc.);51,2
Total Persons;Size of the household: Households with 4 members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,2
Total Persons;Size of the household: Households with 4 members;Information: Access to obtain information (services, loans, tax, etc.);48,6
Total Persons;Size of the household: Households with 4 members;Performing an interaction related to obtaining documents;48
Total Persons;Size of the household: Households with 4 members;Documentation: request an official document or certificate (birth, residence, etc.);31,4
Total Persons;Size of the household: Households with 4 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,1
Total Persons;Size of the household: Households with 4 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8
Total Persons;Size of the household: Households with 4 members;Average of types of contact with public administration agencies;3,4
Total Persons;Size of the household: Households with 5 or more members;Total;3.458.192
Total Persons;Size of the household: Households with 5 or more members;Use of one or more websites or apps of public administration agencies;82,1
Total Persons;Size of the household: Households with 5 or more members;Downloading or printing an official form;51,4
Total Persons;Size of the household: Households with 5 or more members;Arranging an appointment or booking (of an activity, medical care, etc.);65,1
Total Persons;Size of the household: Households with 5 or more members;Online filing of tax returns in person;18,5
Total Persons;Size of the household: Households with 5 or more members;Performing an interaction related to access to information;59,4
Total Persons;Size of the household: Households with 5 or more members;Information:  Access to stored personal data (pension, employment history, etc.);46,4
Total Persons;Size of the household: Households with 5 or more members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,3
Total Persons;Size of the household: Households with 5 or more members;Information: Access to obtain information (services, loans, tax, etc.);46,8
Total Persons;Size of the household: Households with 5 or more members;Performing an interaction related to obtaining documents;52,2
Total Persons;Size of the household: Households with 5 or more members;Documentation: request an official document or certificate (birth, residence, etc.);35
Total Persons;Size of the household: Households with 5 or more members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,1
Total Persons;Size of the household: Households with 5 or more members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7
Total Persons;Size of the household: Households with 5 or more members;Average of types of contact with public administration agencies;3,3
Total Persons;Type of household: Single-person household;Total;3.705.143
Total Persons;Type of household: Single-person household;Use of one or more websites or apps of public administration agencies;75,4
Total Persons;Type of household: Single-person household;Downloading or printing an official form;43,4
Total Persons;Type of household: Single-person household;Arranging an appointment or booking (of an activity, medical care, etc.);57
Total Persons;Type of household: Single-person household;Online filing of tax returns in person;30,9
Total Persons;Type of household: Single-person household;Performing an interaction related to access to information;58,6
Total Persons;Type of household: Single-person household;Information:  Access to stored personal data (pension, employment history, etc.);47,7
Total Persons;Type of household: Single-person household;Information: Access to data bases or public records (cadastral records, company information, etc.);25,1
Total Persons;Type of household: Single-person household;Information: Access to obtain information (services, loans, tax, etc.);44,5
Total Persons;Type of household: Single-person household;Performing an interaction related to obtaining documents;30,9
Total Persons;Type of household: Single-person household;Documentation: request an official document or certificate (birth, residence, etc.);21,9
Total Persons;Type of household: Single-person household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,1
Total Persons;Type of household: Single-person household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,5
Total Persons;Type of household: Single-person household;Average of types of contact with public administration agencies;2,9
Total Persons;Type of household: Single parent living with a child;Total;4.019.887
Total Persons;Type of household: Single parent living with a child;Use of one or more websites or apps of public administration agencies;83,1
Total Persons;Type of household: Single parent living with a child;Downloading or printing an official form;48,4
Total Persons;Type of household: Single parent living with a child;Arranging an appointment or booking (of an activity, medical care, etc.);63,3
Total Persons;Type of household: Single parent living with a child;Online filing of tax returns in person;23,5
Total Persons;Type of household: Single parent living with a child;Performing an interaction related to access to information;65,7
Total Persons;Type of household: Single parent living with a child;Information:  Access to stored personal data (pension, employment history, etc.);53,7
Total Persons;Type of household: Single parent living with a child;Information: Access to data bases or public records (cadastral records, company information, etc.);28,6
Total Persons;Type of household: Single parent living with a child;Information: Access to obtain information (services, loans, tax, etc.);47,8
Total Persons;Type of household: Single parent living with a child;Performing an interaction related to obtaining documents;44,7
Total Persons;Type of household: Single parent living with a child;Documentation: request an official document or certificate (birth, residence, etc.);29,7
Total Persons;Type of household: Single parent living with a child;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,2
Total Persons;Type of household: Single parent living with a child;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,1
Total Persons;Type of household: Single parent living with a child;Average of types of contact with public administration agencies;3,3
Total Persons;Type of household: Couple living together without children;Total;6.263.404
Total Persons;Type of household: Couple living together without children;Use of one or more websites or apps of public administration agencies;69,5
Total Persons;Type of household: Couple living together without children;Downloading or printing an official form;39,4
Total Persons;Type of household: Couple living together without children;Arranging an appointment or booking (of an activity, medical care, etc.);56,3
Total Persons;Type of household: Couple living together without children;Online filing of tax returns in person;26,6
Total Persons;Type of household: Couple living together without children;Performing an interaction related to access to information;51,8
Total Persons;Type of household: Couple living together without children;Information:  Access to stored personal data (pension, employment history, etc.);42,9
Total Persons;Type of household: Couple living together without children;Information: Access to data bases or public records (cadastral records, company information, etc.);23,2
Total Persons;Type of household: Couple living together without children;Information: Access to obtain information (services, loans, tax, etc.);38,9
Total Persons;Type of household: Couple living together without children;Performing an interaction related to obtaining documents;27,4
Total Persons;Type of household: Couple living together without children;Documentation: request an official document or certificate (birth, residence, etc.);19,8
Total Persons;Type of household: Couple living together without children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);12
Total Persons;Type of household: Couple living together without children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,9
Total Persons;Type of household: Couple living together without children;Average of types of contact with public administration agencies;2,7
Total Persons;Type of household: Couple living together with children;Total;17.887.732
Total Persons;Type of household: Couple living together with children;Use of one or more websites or apps of public administration agencies;84,8
Total Persons;Type of household: Couple living together with children;Downloading or printing an official form;51,5
Total Persons;Type of household: Couple living together with children;Arranging an appointment or booking (of an activity, medical care, etc.);66
Total Persons;Type of household: Couple living together with children;Online filing of tax returns in person;26,9
Total Persons;Type of household: Couple living together with children;Performing an interaction related to access to information;65,3
Total Persons;Type of household: Couple living together with children;Information:  Access to stored personal data (pension, employment history, etc.);52,5
Total Persons;Type of household: Couple living together with children;Information: Access to data bases or public records (cadastral records, company information, etc.);27,5
Total Persons;Type of household: Couple living together with children;Information: Access to obtain information (services, loans, tax, etc.);50,2
Total Persons;Type of household: Couple living together with children;Performing an interaction related to obtaining documents;46,5
Total Persons;Type of household: Couple living together with children;Documentation: request an official document or certificate (birth, residence, etc.);30,8
Total Persons;Type of household: Couple living together with children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29
Total Persons;Type of household: Couple living together with children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5
Total Persons;Type of household: Couple living together with children;Average of types of contact with public administration agencies;3,4
Total Persons;Type of household: Other type of household;Total;4.073.119
Total Persons;Type of household: Other type of household;Use of one or more websites or apps of public administration agencies;73,2
Total Persons;Type of household: Other type of household;Downloading or printing an official form;41
Total Persons;Type of household: Other type of household;Arranging an appointment or booking (of an activity, medical care, etc.);58,2
Total Persons;Type of household: Other type of household;Online filing of tax returns in person;18,5
Total Persons;Type of household: Other type of household;Performing an interaction related to access to information;52,5
Total Persons;Type of household: Other type of household;Information:  Access to stored personal data (pension, employment history, etc.);41,2
Total Persons;Type of household: Other type of household;Information: Access to data bases or public records (cadastral records, company information, etc.);19
Total Persons;Type of household: Other type of household;Information: Access to obtain information (services, loans, tax, etc.);35,4
Total Persons;Type of household: Other type of household;Performing an interaction related to obtaining documents;38,1
Total Persons;Type of household: Other type of household;Documentation: request an official document or certificate (birth, residence, etc.);27,2
Total Persons;Type of household: Other type of household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19
Total Persons;Type of household: Other type of household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7
Total Persons;Type of household: Other type of household;Average of types of contact with public administration agencies;2,7
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;17.102.110
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Use of one or more websites or apps of public administration agencies;77,4
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Downloading or printing an official form;46,1
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Arranging an appointment or booking (of an activity, medical care, etc.);62,4
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Online filing of tax returns in person;27,1
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Performing an interaction related to access to information;58,8
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information:  Access to stored personal data (pension, employment history, etc.);48,8
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information: Access to data bases or public records (cadastral records, company information, etc.);23,9
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information: Access to obtain information (services, loans, tax, etc.);44,5
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Performing an interaction related to obtaining documents;35,4
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: request an official document or certificate (birth, residence, etc.);23,4
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,8
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Average of types of contact with public administration agencies;3
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.435.258
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Use of one or more websites or apps of public administration agencies;88,3
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Downloading or printing an official form;56,6
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Arranging an appointment or booking (of an activity, medical care, etc.);71,7
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Online filing of tax returns in person;36,5
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to access to information;69,8
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Information:  Access to stored personal data (pension, employment history, etc.);58,1
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to data bases or public records (cadastral records, company information, etc.);33,4
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to obtain information (services, loans, tax, etc.);54,1
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to obtaining documents;55,4
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: request an official document or certificate (birth, residence, etc.);41,4
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Average of types of contact with public administration agencies;3,9
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Total;15.411.917
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Use of one or more websites or apps of public administration agencies;80,2
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Downloading or printing an official form;46
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Arranging an appointment or booking (of an activity, medical care, etc.);59,9
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Online filing of tax returns in person;22,3
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to access to information;61
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Information:  Access to stored personal data (pension, employment history, etc.);47,7
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to data bases or public records (cadastral records, company information, etc.);25,9
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to obtain information (services, loans, tax, etc.);45,2
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to obtaining documents;42,7
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Documentation: request an official document or certificate (birth, residence, etc.);28,8
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,8
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,1
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Average of types of contact with public administration agencies;3,1
Total Persons;Nationality: Spanish;Total;31.049.847
Total Persons;Nationality: Spanish;Use of one or more websites or apps of public administration agencies;79,9
Total Persons;Nationality: Spanish;Downloading or printing an official form;47,2
Total Persons;Nationality: Spanish;Arranging an appointment or booking (of an activity, medical care, etc.);62,7
Total Persons;Nationality: Spanish;Online filing of tax returns in person;27,4
Total Persons;Nationality: Spanish;Performing an interaction related to access to information;61,5
Total Persons;Nationality: Spanish;Information:  Access to stored personal data (pension, employment history, etc.);49,9
Total Persons;Nationality: Spanish;Information: Access to data bases or public records (cadastral records, company information, etc.);26,7
Total Persons;Nationality: Spanish;Information: Access to obtain information (services, loans, tax, etc.);47,1
Total Persons;Nationality: Spanish;Performing an interaction related to obtaining documents;40,2
Total Persons;Nationality: Spanish;Documentation: request an official document or certificate (birth, residence, etc.);27
Total Persons;Nationality: Spanish;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,6
Total Persons;Nationality: Spanish;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2
Total Persons;Nationality: Spanish;Average of types of contact with public administration agencies;3,2
Total Persons;Nationality: Foreign;Total;4.899.438
Total Persons;Nationality: Foreign;Use of one or more websites or apps of public administration agencies;78,4
Total Persons;Nationality: Foreign;Downloading or printing an official form;46
Total Persons;Nationality: Foreign;Arranging an appointment or booking (of an activity, medical care, etc.);58,9
Total Persons;Nationality: Foreign;Online filing of tax returns in person;16,2
Total Persons;Nationality: Foreign;Performing an interaction related to access to information;56,4
Total Persons;Nationality: Foreign;Information:  Access to stored personal data (pension, employment history, etc.);44,6
Total Persons;Nationality: Foreign;Information: Access to data bases or public records (cadastral records, company information, etc.);19,2
Total Persons;Nationality: Foreign;Information: Access to obtain information (services, loans, tax, etc.);36,9
Total Persons;Nationality: Foreign;Performing an interaction related to obtaining documents;41,8
Total Persons;Nationality: Foreign;Documentation: request an official document or certificate (birth, residence, etc.);29,9
Total Persons;Nationality: Foreign;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,1
Total Persons;Nationality: Foreign;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,8
Total Persons;Nationality: Foreign;Average of types of contact with public administration agencies;2,8
Internet users in the last 12 months;Total Persons;Total;34.497.105
Internet users in the last 12 months;Total Persons;Use of one or more websites or apps of public administration agencies;83
Internet users in the last 12 months;Total Persons;Downloading or printing an official form;49
Internet users in the last 12 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);64,8
Internet users in the last 12 months;Total Persons;Online filing of tax returns in person;27
Internet users in the last 12 months;Total Persons;Performing an interaction related to access to information;63,4
Internet users in the last 12 months;Total Persons;Information:  Access to stored personal data (pension, employment history, etc.);51,3
Internet users in the last 12 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);26,7
Internet users in the last 12 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);47,6
Internet users in the last 12 months;Total Persons;Performing an interaction related to obtaining documents;42,1
Internet users in the last 12 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);28,6
Internet users in the last 12 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,4
Internet users in the last 12 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3
Internet users in the last 12 months;Total Persons;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Sex: Male;Total;17.033.653
Internet users in the last 12 months;Sex: Male;Use of one or more websites or apps of public administration agencies;82,7
Internet users in the last 12 months;Sex: Male;Downloading or printing an official form;49,2
Internet users in the last 12 months;Sex: Male;Arranging an appointment or booking (of an activity, medical care, etc.);61,7
Internet users in the last 12 months;Sex: Male;Online filing of tax returns in person;30,2
Internet users in the last 12 months;Sex: Male;Performing an interaction related to access to information;63,9
Internet users in the last 12 months;Sex: Male;Information:  Access to stored personal data (pension, employment history, etc.);51,7
Internet users in the last 12 months;Sex: Male;Information: Access to data bases or public records (cadastral records, company information, etc.);28,5
Internet users in the last 12 months;Sex: Male;Information: Access to obtain information (services, loans, tax, etc.);48,5
Internet users in the last 12 months;Sex: Male;Performing an interaction related to obtaining documents;41,2
Internet users in the last 12 months;Sex: Male;Documentation: request an official document or certificate (birth, residence, etc.);27,9
Internet users in the last 12 months;Sex: Male;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,6
Internet users in the last 12 months;Sex: Male;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8
Internet users in the last 12 months;Sex: Male;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Sex: Female;Total;17.463.452
Internet users in the last 12 months;Sex: Female;Use of one or more websites or apps of public administration agencies;83,4
Internet users in the last 12 months;Sex: Female;Downloading or printing an official form;48,8
Internet users in the last 12 months;Sex: Female;Arranging an appointment or booking (of an activity, medical care, etc.);67,9
Internet users in the last 12 months;Sex: Female;Online filing of tax returns in person;23,9
Internet users in the last 12 months;Sex: Female;Performing an interaction related to access to information;62,9
Internet users in the last 12 months;Sex: Female;Information:  Access to stored personal data (pension, employment history, etc.);50,8
Internet users in the last 12 months;Sex: Female;Information: Access to data bases or public records (cadastral records, company information, etc.);25
Internet users in the last 12 months;Sex: Female;Information: Access to obtain information (services, loans, tax, etc.);46,7
Internet users in the last 12 months;Sex: Female;Performing an interaction related to obtaining documents;43,1
Internet users in the last 12 months;Sex: Female;Documentation: request an official document or certificate (birth, residence, etc.);29,2
Internet users in the last 12 months;Sex: Female;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,1
Internet users in the last 12 months;Sex: Female;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 12 months;Sex: Female;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Age: 16 to 24 years old;Total;4.594.130
Internet users in the last 12 months;Age: 16 to 24 years old;Use of one or more websites or apps of public administration agencies;82,2
Internet users in the last 12 months;Age: 16 to 24 years old;Downloading or printing an official form;45,6
Internet users in the last 12 months;Age: 16 to 24 years old;Arranging an appointment or booking (of an activity, medical care, etc.);57,2
Internet users in the last 12 months;Age: 16 to 24 years old;Online filing of tax returns in person;6,9
Internet users in the last 12 months;Age: 16 to 24 years old;Performing an interaction related to access to information;56,2
Internet users in the last 12 months;Age: 16 to 24 years old;Information:  Access to stored personal data (pension, employment history, etc.);37,4
Internet users in the last 12 months;Age: 16 to 24 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);26,6
Internet users in the last 12 months;Age: 16 to 24 years old;Information: Access to obtain information (services, loans, tax, etc.);41
Internet users in the last 12 months;Age: 16 to 24 years old;Performing an interaction related to obtaining documents;54,7
Internet users in the last 12 months;Age: 16 to 24 years old;Documentation: request an official document or certificate (birth, residence, etc.);35,7
Internet users in the last 12 months;Age: 16 to 24 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,6
Internet users in the last 12 months;Age: 16 to 24 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 12 months;Age: 16 to 24 years old;Average of types of contact with public administration agencies;2,9
Internet users in the last 12 months;Age: 25 to 34 years old;Total;5.286.970
Internet users in the last 12 months;Age: 25 to 34 years old;Use of one or more websites or apps of public administration agencies;90,6
Internet users in the last 12 months;Age: 25 to 34 years old;Downloading or printing an official form;57,7
Internet users in the last 12 months;Age: 25 to 34 years old;Arranging an appointment or booking (of an activity, medical care, etc.);69,7
Internet users in the last 12 months;Age: 25 to 34 years old;Online filing of tax returns in person;37,8
Internet users in the last 12 months;Age: 25 to 34 years old;Performing an interaction related to access to information;75,3
Internet users in the last 12 months;Age: 25 to 34 years old;Information:  Access to stored personal data (pension, employment history, etc.);64
Internet users in the last 12 months;Age: 25 to 34 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);35
Internet users in the last 12 months;Age: 25 to 34 years old;Information: Access to obtain information (services, loans, tax, etc.);57,9
Internet users in the last 12 months;Age: 25 to 34 years old;Performing an interaction related to obtaining documents;55,5
Internet users in the last 12 months;Age: 25 to 34 years old;Documentation: request an official document or certificate (birth, residence, etc.);39,7
Internet users in the last 12 months;Age: 25 to 34 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,8
Internet users in the last 12 months;Age: 25 to 34 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10
Internet users in the last 12 months;Age: 25 to 34 years old;Average of types of contact with public administration agencies;4
Internet users in the last 12 months;Age: 35 to 44 years old;Total;6.532.054
Internet users in the last 12 months;Age: 35 to 44 years old;Use of one or more websites or apps of public administration agencies;88,9
Internet users in the last 12 months;Age: 35 to 44 years old;Downloading or printing an official form;58
Internet users in the last 12 months;Age: 35 to 44 years old;Arranging an appointment or booking (of an activity, medical care, etc.);73,1
Internet users in the last 12 months;Age: 35 to 44 years old;Online filing of tax returns in person;33,4
Internet users in the last 12 months;Age: 35 to 44 years old;Performing an interaction related to access to information;72,5
Internet users in the last 12 months;Age: 35 to 44 years old;Information:  Access to stored personal data (pension, employment history, etc.);60,6
Internet users in the last 12 months;Age: 35 to 44 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);31,6
Internet users in the last 12 months;Age: 35 to 44 years old;Information: Access to obtain information (services, loans, tax, etc.);54,9
Internet users in the last 12 months;Age: 35 to 44 years old;Performing an interaction related to obtaining documents;49,8
Internet users in the last 12 months;Age: 35 to 44 years old;Documentation: request an official document or certificate (birth, residence, etc.);36,4
Internet users in the last 12 months;Age: 35 to 44 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,5
Internet users in the last 12 months;Age: 35 to 44 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months;Age: 35 to 44 years old;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months;Age: 45 to 54 years old;Total;7.666.792
Internet users in the last 12 months;Age: 45 to 54 years old;Use of one or more websites or apps of public administration agencies;85,9
Internet users in the last 12 months;Age: 45 to 54 years old;Downloading or printing an official form;53,2
Internet users in the last 12 months;Age: 45 to 54 years old;Arranging an appointment or booking (of an activity, medical care, etc.);69,2
Internet users in the last 12 months;Age: 45 to 54 years old;Online filing of tax returns in person;30,9
Internet users in the last 12 months;Age: 45 to 54 years old;Performing an interaction related to access to information;65,5
Internet users in the last 12 months;Age: 45 to 54 years old;Information:  Access to stored personal data (pension, employment history, etc.);52,8
Internet users in the last 12 months;Age: 45 to 54 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);27,3
Internet users in the last 12 months;Age: 45 to 54 years old;Information: Access to obtain information (services, loans, tax, etc.);51,8
Internet users in the last 12 months;Age: 45 to 54 years old;Performing an interaction related to obtaining documents;41,8
Internet users in the last 12 months;Age: 45 to 54 years old;Documentation: request an official document or certificate (birth, residence, etc.);27,3
Internet users in the last 12 months;Age: 45 to 54 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26
Internet users in the last 12 months;Age: 45 to 54 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5
Internet users in the last 12 months;Age: 45 to 54 years old;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months;Age: 55 to 64 years old;Total;6.419.345
Internet users in the last 12 months;Age: 55 to 64 years old;Use of one or more websites or apps of public administration agencies;80,7
Internet users in the last 12 months;Age: 55 to 64 years old;Downloading or printing an official form;42,7
Internet users in the last 12 months;Age: 55 to 64 years old;Arranging an appointment or booking (of an activity, medical care, etc.);62,8
Internet users in the last 12 months;Age: 55 to 64 years old;Online filing of tax returns in person;26,6
Internet users in the last 12 months;Age: 55 to 64 years old;Performing an interaction related to access to information;61,2
Internet users in the last 12 months;Age: 55 to 64 years old;Information:  Access to stored personal data (pension, employment history, etc.);51,5
Internet users in the last 12 months;Age: 55 to 64 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);21,9
Internet users in the last 12 months;Age: 55 to 64 years old;Information: Access to obtain information (services, loans, tax, etc.);44,2
Internet users in the last 12 months;Age: 55 to 64 years old;Performing an interaction related to obtaining documents;31
Internet users in the last 12 months;Age: 55 to 64 years old;Documentation: request an official document or certificate (birth, residence, etc.);19,2
Internet users in the last 12 months;Age: 55 to 64 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,9
Internet users in the last 12 months;Age: 55 to 64 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2
Internet users in the last 12 months;Age: 55 to 64 years old;Average of types of contact with public administration agencies;2,9
Internet users in the last 12 months;Age: 65 to 74 years old;Total;3.997.813
Internet users in the last 12 months;Age: 65 to 74 years old;Use of one or more websites or apps of public administration agencies;62,8
Internet users in the last 12 months;Age: 65 to 74 years old;Downloading or printing an official form;29
Internet users in the last 12 months;Age: 65 to 74 years old;Arranging an appointment or booking (of an activity, medical care, etc.);48,5
Internet users in the last 12 months;Age: 65 to 74 years old;Online filing of tax returns in person;18,6
Internet users in the last 12 months;Age: 65 to 74 years old;Performing an interaction related to access to information;40,5
Internet users in the last 12 months;Age: 65 to 74 years old;Information:  Access to stored personal data (pension, employment history, etc.);31,8
Internet users in the last 12 months;Age: 65 to 74 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);14,7
Internet users in the last 12 months;Age: 65 to 74 years old;Information: Access to obtain information (services, loans, tax, etc.);27,1
Internet users in the last 12 months;Age: 65 to 74 years old;Performing an interaction related to obtaining documents;16
Internet users in the last 12 months;Age: 65 to 74 years old;Documentation: request an official document or certificate (birth, residence, etc.);10,5
Internet users in the last 12 months;Age: 65 to 74 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);6,9
Internet users in the last 12 months;Age: 65 to 74 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3,8
Internet users in the last 12 months;Age: 65 to 74 years old;Average of types of contact with public administration agencies;1,9
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.538.947
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Use of one or more websites or apps of public administration agencies;86,4
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Downloading or printing an official form;54,1
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Arranging an appointment or booking (of an activity, medical care, etc.);67,7
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Online filing of tax returns in person;32
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to access to information;68,3
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information:  Access to stored personal data (pension, employment history, etc.);54,4
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to data bases or public records (cadastral records, company information, etc.);30,3
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to obtain information (services, loans, tax, etc.);53
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to obtaining documents;46,3
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: request an official document or certificate (birth, residence, etc.);32,7
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,8
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;4.057.654
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Use of one or more websites or apps of public administration agencies;84,3
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Downloading or printing an official form;50,8
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);67,6
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Online filing of tax returns in person;27,4
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to access to information;65,6
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);53,8
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);26,8
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);48,4
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to obtaining documents;41,8
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);27,8
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,9
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,7
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;5.435.115
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Use of one or more websites or apps of public administration agencies;81,7
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Downloading or printing an official form;45,3
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);63,4
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Online filing of tax returns in person;25,1
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to access to information;61,2
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);50,4
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);23,8
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);44,7
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to obtaining documents;39,1
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);24,8
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,3
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,8
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.771.132
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Use of one or more websites or apps of public administration agencies;79,9
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Downloading or printing an official form;43,5
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);63,4
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Online filing of tax returns in person;22,6
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to access to information;57,5
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);47,3
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);24,6
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);43,1
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to obtaining documents;37,3
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);23,4
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,4
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,1
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Average of types of contact with public administration agencies;3
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;6.694.258
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Use of one or more websites or apps of public administration agencies;77,7
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Downloading or printing an official form;43,2
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);58,8
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Online filing of tax returns in person;19,8
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to access to information;56,5
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);45,9
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);22,6
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);40,2
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to obtaining documents;38,4
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);26
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,4
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,5
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Average of types of contact with public administration agencies;2,9
Internet users in the last 12 months;Size of the household: Households with 1 member;Total;3.484.549
Internet users in the last 12 months;Size of the household: Households with 1 member;Use of one or more websites or apps of public administration agencies;80,2
Internet users in the last 12 months;Size of the household: Households with 1 member;Downloading or printing an official form;46,2
Internet users in the last 12 months;Size of the household: Households with 1 member;Arranging an appointment or booking (of an activity, medical care, etc.);60,6
Internet users in the last 12 months;Size of the household: Households with 1 member;Online filing of tax returns in person;32,8
Internet users in the last 12 months;Size of the household: Households with 1 member;Performing an interaction related to access to information;62,3
Internet users in the last 12 months;Size of the household: Households with 1 member;Information:  Access to stored personal data (pension, employment history, etc.);50,8
Internet users in the last 12 months;Size of the household: Households with 1 member;Information: Access to data bases or public records (cadastral records, company information, etc.);26,7
Internet users in the last 12 months;Size of the household: Households with 1 member;Information: Access to obtain information (services, loans, tax, etc.);47,3
Internet users in the last 12 months;Size of the household: Households with 1 member;Performing an interaction related to obtaining documents;32,9
Internet users in the last 12 months;Size of the household: Households with 1 member;Documentation: request an official document or certificate (birth, residence, etc.);23,3
Internet users in the last 12 months;Size of the household: Households with 1 member;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16
Internet users in the last 12 months;Size of the household: Households with 1 member;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,9
Internet users in the last 12 months;Size of the household: Households with 1 member;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Size of the household: Households with 2 members;Total;8.756.207
Internet users in the last 12 months;Size of the household: Households with 2 members;Use of one or more websites or apps of public administration agencies;78,8
Internet users in the last 12 months;Size of the household: Households with 2 members;Downloading or printing an official form;45
Internet users in the last 12 months;Size of the household: Households with 2 members;Arranging an appointment or booking (of an activity, medical care, etc.);62,7
Internet users in the last 12 months;Size of the household: Households with 2 members;Online filing of tax returns in person;28,2
Internet users in the last 12 months;Size of the household: Households with 2 members;Performing an interaction related to access to information;60,7
Internet users in the last 12 months;Size of the household: Households with 2 members;Information:  Access to stored personal data (pension, employment history, etc.);50
Internet users in the last 12 months;Size of the household: Households with 2 members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,3
Internet users in the last 12 months;Size of the household: Households with 2 members;Information: Access to obtain information (services, loans, tax, etc.);44,4
Internet users in the last 12 months;Size of the household: Households with 2 members;Performing an interaction related to obtaining documents;33,6
Internet users in the last 12 months;Size of the household: Households with 2 members;Documentation: request an official document or certificate (birth, residence, etc.);23,6
Internet users in the last 12 months;Size of the household: Households with 2 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,4
Internet users in the last 12 months;Size of the household: Households with 2 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 12 months;Size of the household: Households with 2 members;Average of types of contact with public administration agencies;3
Internet users in the last 12 months;Size of the household: Households with 3 members;Total;9.360.618
Internet users in the last 12 months;Size of the household: Households with 3 members;Use of one or more websites or apps of public administration agencies;84,5
Internet users in the last 12 months;Size of the household: Households with 3 members;Downloading or printing an official form;48,6
Internet users in the last 12 months;Size of the household: Households with 3 members;Arranging an appointment or booking (of an activity, medical care, etc.);65,4
Internet users in the last 12 months;Size of the household: Households with 3 members;Online filing of tax returns in person;28,4
Internet users in the last 12 months;Size of the household: Households with 3 members;Performing an interaction related to access to information;64,9
Internet users in the last 12 months;Size of the household: Households with 3 members;Information:  Access to stored personal data (pension, employment history, etc.);53,6
Internet users in the last 12 months;Size of the household: Households with 3 members;Information: Access to data bases or public records (cadastral records, company information, etc.);27,4
Internet users in the last 12 months;Size of the household: Households with 3 members;Information: Access to obtain information (services, loans, tax, etc.);49,2
Internet users in the last 12 months;Size of the household: Households with 3 members;Performing an interaction related to obtaining documents;43
Internet users in the last 12 months;Size of the household: Households with 3 members;Documentation: request an official document or certificate (birth, residence, etc.);29,4
Internet users in the last 12 months;Size of the household: Households with 3 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,8
Internet users in the last 12 months;Size of the household: Households with 3 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 12 months;Size of the household: Households with 3 members;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Size of the household: Households with 4 members;Total;9.514.403
Internet users in the last 12 months;Size of the household: Households with 4 members;Use of one or more websites or apps of public administration agencies;86,2
Internet users in the last 12 months;Size of the household: Households with 4 members;Downloading or printing an official form;52,9
Internet users in the last 12 months;Size of the household: Households with 4 members;Arranging an appointment or booking (of an activity, medical care, etc.);67,1
Internet users in the last 12 months;Size of the household: Households with 4 members;Online filing of tax returns in person;25,3
Internet users in the last 12 months;Size of the household: Households with 4 members;Performing an interaction related to access to information;65,7
Internet users in the last 12 months;Size of the household: Households with 4 members;Information:  Access to stored personal data (pension, employment history, etc.);51,8
Internet users in the last 12 months;Size of the household: Households with 4 members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,5
Internet users in the last 12 months;Size of the household: Households with 4 members;Information: Access to obtain information (services, loans, tax, etc.);49,1
Internet users in the last 12 months;Size of the household: Households with 4 members;Performing an interaction related to obtaining documents;48,5
Internet users in the last 12 months;Size of the household: Households with 4 members;Documentation: request an official document or certificate (birth, residence, etc.);31,7
Internet users in the last 12 months;Size of the household: Households with 4 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,4
Internet users in the last 12 months;Size of the household: Households with 4 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Internet users in the last 12 months;Size of the household: Households with 4 members;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Total;3.381.328
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Use of one or more websites or apps of public administration agencies;83,9
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Downloading or printing an official form;52,6
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Arranging an appointment or booking (of an activity, medical care, etc.);66,6
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Online filing of tax returns in person;18,9
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Performing an interaction related to access to information;60,8
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Information:  Access to stored personal data (pension, employment history, etc.);47,4
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,9
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Information: Access to obtain information (services, loans, tax, etc.);47,8
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Performing an interaction related to obtaining documents;53,4
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Documentation: request an official document or certificate (birth, residence, etc.);35,8
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,8
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Type of household: Single-person household;Total;3.484.549
Internet users in the last 12 months;Type of household: Single-person household;Use of one or more websites or apps of public administration agencies;80,2
Internet users in the last 12 months;Type of household: Single-person household;Downloading or printing an official form;46,2
Internet users in the last 12 months;Type of household: Single-person household;Arranging an appointment or booking (of an activity, medical care, etc.);60,6
Internet users in the last 12 months;Type of household: Single-person household;Online filing of tax returns in person;32,8
Internet users in the last 12 months;Type of household: Single-person household;Performing an interaction related to access to information;62,3
Internet users in the last 12 months;Type of household: Single-person household;Information:  Access to stored personal data (pension, employment history, etc.);50,8
Internet users in the last 12 months;Type of household: Single-person household;Information: Access to data bases or public records (cadastral records, company information, etc.);26,7
Internet users in the last 12 months;Type of household: Single-person household;Information: Access to obtain information (services, loans, tax, etc.);47,3
Internet users in the last 12 months;Type of household: Single-person household;Performing an interaction related to obtaining documents;32,9
Internet users in the last 12 months;Type of household: Single-person household;Documentation: request an official document or certificate (birth, residence, etc.);23,3
Internet users in the last 12 months;Type of household: Single-person household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16
Internet users in the last 12 months;Type of household: Single-person household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,9
Internet users in the last 12 months;Type of household: Single-person household;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Type of household: Single parent living with a child;Total;3.883.222
Internet users in the last 12 months;Type of household: Single parent living with a child;Use of one or more websites or apps of public administration agencies;86,1
Internet users in the last 12 months;Type of household: Single parent living with a child;Downloading or printing an official form;50,1
Internet users in the last 12 months;Type of household: Single parent living with a child;Arranging an appointment or booking (of an activity, medical care, etc.);65,5
Internet users in the last 12 months;Type of household: Single parent living with a child;Online filing of tax returns in person;24,4
Internet users in the last 12 months;Type of household: Single parent living with a child;Performing an interaction related to access to information;68
Internet users in the last 12 months;Type of household: Single parent living with a child;Information:  Access to stored personal data (pension, employment history, etc.);55,5
Internet users in the last 12 months;Type of household: Single parent living with a child;Information: Access to data bases or public records (cadastral records, company information, etc.);29,6
Internet users in the last 12 months;Type of household: Single parent living with a child;Information: Access to obtain information (services, loans, tax, etc.);49,5
Internet users in the last 12 months;Type of household: Single parent living with a child;Performing an interaction related to obtaining documents;46,3
Internet users in the last 12 months;Type of household: Single parent living with a child;Documentation: request an official document or certificate (birth, residence, etc.);30,8
Internet users in the last 12 months;Type of household: Single parent living with a child;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,2
Internet users in the last 12 months;Type of household: Single parent living with a child;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 12 months;Type of household: Single parent living with a child;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Type of household: Couple living together without children;Total;5.697.165
Internet users in the last 12 months;Type of household: Couple living together without children;Use of one or more websites or apps of public administration agencies;76,4
Internet users in the last 12 months;Type of household: Couple living together without children;Downloading or printing an official form;43,3
Internet users in the last 12 months;Type of household: Couple living together without children;Arranging an appointment or booking (of an activity, medical care, etc.);61,9
Internet users in the last 12 months;Type of household: Couple living together without children;Online filing of tax returns in person;29,3
Internet users in the last 12 months;Type of household: Couple living together without children;Performing an interaction related to access to information;56,9
Internet users in the last 12 months;Type of household: Couple living together without children;Information:  Access to stored personal data (pension, employment history, etc.);47,2
Internet users in the last 12 months;Type of household: Couple living together without children;Information: Access to data bases or public records (cadastral records, company information, etc.);25,5
Internet users in the last 12 months;Type of household: Couple living together without children;Information: Access to obtain information (services, loans, tax, etc.);42,8
Internet users in the last 12 months;Type of household: Couple living together without children;Performing an interaction related to obtaining documents;30,1
Internet users in the last 12 months;Type of household: Couple living together without children;Documentation: request an official document or certificate (birth, residence, etc.);21,8
Internet users in the last 12 months;Type of household: Couple living together without children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);13,2
Internet users in the last 12 months;Type of household: Couple living together without children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,5
Internet users in the last 12 months;Type of household: Couple living together without children;Average of types of contact with public administration agencies;2,9
Internet users in the last 12 months;Type of household: Couple living together with children;Total;17.569.531
Internet users in the last 12 months;Type of household: Couple living together with children;Use of one or more websites or apps of public administration agencies;86,4
Internet users in the last 12 months;Type of household: Couple living together with children;Downloading or printing an official form;52,5
Internet users in the last 12 months;Type of household: Couple living together with children;Arranging an appointment or booking (of an activity, medical care, etc.);67,2
Internet users in the last 12 months;Type of household: Couple living together with children;Online filing of tax returns in person;27,3
Internet users in the last 12 months;Type of household: Couple living together with children;Performing an interaction related to access to information;66,5
Internet users in the last 12 months;Type of household: Couple living together with children;Information:  Access to stored personal data (pension, employment history, etc.);53,5
Internet users in the last 12 months;Type of household: Couple living together with children;Information: Access to data bases or public records (cadastral records, company information, etc.);28
Internet users in the last 12 months;Type of household: Couple living together with children;Information: Access to obtain information (services, loans, tax, etc.);51,1
Internet users in the last 12 months;Type of household: Couple living together with children;Performing an interaction related to obtaining documents;47,4
Internet users in the last 12 months;Type of household: Couple living together with children;Documentation: request an official document or certificate (birth, residence, etc.);31,3
Internet users in the last 12 months;Type of household: Couple living together with children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,5
Internet users in the last 12 months;Type of household: Couple living together with children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6
Internet users in the last 12 months;Type of household: Couple living together with children;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months;Type of household: Other type of household;Total;3.862.638
Internet users in the last 12 months;Type of household: Other type of household;Use of one or more websites or apps of public administration agencies;77,2
Internet users in the last 12 months;Type of household: Other type of household;Downloading or printing an official form;43,2
Internet users in the last 12 months;Type of household: Other type of household;Arranging an appointment or booking (of an activity, medical care, etc.);61,3
Internet users in the last 12 months;Type of household: Other type of household;Online filing of tax returns in person;19,5
Internet users in the last 12 months;Type of household: Other type of household;Performing an interaction related to access to information;55,3
Internet users in the last 12 months;Type of household: Other type of household;Information:  Access to stored personal data (pension, employment history, etc.);43,5
Internet users in the last 12 months;Type of household: Other type of household;Information: Access to data bases or public records (cadastral records, company information, etc.);20
Internet users in the last 12 months;Type of household: Other type of household;Information: Access to obtain information (services, loans, tax, etc.);37,4
Internet users in the last 12 months;Type of household: Other type of household;Performing an interaction related to obtaining documents;40,1
Internet users in the last 12 months;Type of household: Other type of household;Documentation: request an official document or certificate (birth, residence, etc.);28,7
Internet users in the last 12 months;Type of household: Other type of household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20
Internet users in the last 12 months;Type of household: Other type of household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3
Internet users in the last 12 months;Type of household: Other type of household;Average of types of contact with public administration agencies;2,8
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;16.220.574
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Use of one or more websites or apps of public administration agencies;81,6
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Downloading or printing an official form;48,6
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Arranging an appointment or booking (of an activity, medical care, etc.);65,8
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Online filing of tax returns in person;28,5
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Performing an interaction related to access to information;62
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information:  Access to stored personal data (pension, employment history, etc.);51,5
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information: Access to data bases or public records (cadastral records, company information, etc.);25,2
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information: Access to obtain information (services, loans, tax, etc.);46,9
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Performing an interaction related to obtaining documents;37,3
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: request an official document or certificate (birth, residence, etc.);24,7
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,9
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.405.759
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Use of one or more websites or apps of public administration agencies;89,1
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Downloading or printing an official form;57,1
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Arranging an appointment or booking (of an activity, medical care, etc.);72,3
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Online filing of tax returns in person;36,8
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to access to information;70,4
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information:  Access to stored personal data (pension, employment history, etc.);58,6
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to data bases or public records (cadastral records, company information, etc.);33,6
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to obtain information (services, loans, tax, etc.);54,6
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to obtaining documents;55,9
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: request an official document or certificate (birth, residence, etc.);41,7
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,3
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Average of types of contact with public administration agencies;4
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;14.870.772
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Use of one or more websites or apps of public administration agencies;83,2
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Downloading or printing an official form;47,7
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Arranging an appointment or booking (of an activity, medical care, etc.);62,1
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Online filing of tax returns in person;23,1
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to access to information;63,3
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information:  Access to stored personal data (pension, employment history, etc.);49,4
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to data bases or public records (cadastral records, company information, etc.);26,8
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to obtain information (services, loans, tax, etc.);46,8
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to obtaining documents;44,2
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: request an official document or certificate (birth, residence, etc.);29,8
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,7
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Nationality: Spanish;Total;29.711.359
Internet users in the last 12 months;Nationality: Spanish;Use of one or more websites or apps of public administration agencies;83,5
Internet users in the last 12 months;Nationality: Spanish;Downloading or printing an official form;49,3
Internet users in the last 12 months;Nationality: Spanish;Arranging an appointment or booking (of an activity, medical care, etc.);65,6
Internet users in the last 12 months;Nationality: Spanish;Online filing of tax returns in person;28,7
Internet users in the last 12 months;Nationality: Spanish;Performing an interaction related to access to information;64,3
Internet users in the last 12 months;Nationality: Spanish;Information:  Access to stored personal data (pension, employment history, etc.);52,2
Internet users in the last 12 months;Nationality: Spanish;Information: Access to data bases or public records (cadastral records, company information, etc.);27,9
Internet users in the last 12 months;Nationality: Spanish;Information: Access to obtain information (services, loans, tax, etc.);49,2
Internet users in the last 12 months;Nationality: Spanish;Performing an interaction related to obtaining documents;42
Internet users in the last 12 months;Nationality: Spanish;Documentation: request an official document or certificate (birth, residence, etc.);28,2
Internet users in the last 12 months;Nationality: Spanish;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,6
Internet users in the last 12 months;Nationality: Spanish;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5
Internet users in the last 12 months;Nationality: Spanish;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Nationality: Foreign;Total;4.785.745
Internet users in the last 12 months;Nationality: Foreign;Use of one or more websites or apps of public administration agencies;80,3
Internet users in the last 12 months;Nationality: Foreign;Downloading or printing an official form;47,1
Internet users in the last 12 months;Nationality: Foreign;Arranging an appointment or booking (of an activity, medical care, etc.);60,3
Internet users in the last 12 months;Nationality: Foreign;Online filing of tax returns in person;16,6
Internet users in the last 12 months;Nationality: Foreign;Performing an interaction related to access to information;57,8
Internet users in the last 12 months;Nationality: Foreign;Information:  Access to stored personal data (pension, employment history, etc.);45,6
Internet users in the last 12 months;Nationality: Foreign;Information: Access to data bases or public records (cadastral records, company information, etc.);19,6
Internet users in the last 12 months;Nationality: Foreign;Information: Access to obtain information (services, loans, tax, etc.);37,8
Internet users in the last 12 months;Nationality: Foreign;Performing an interaction related to obtaining documents;42,8
Internet users in the last 12 months;Nationality: Foreign;Documentation: request an official document or certificate (birth, residence, etc.);30,7
Internet users in the last 12 months;Nationality: Foreign;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,6
Internet users in the last 12 months;Nationality: Foreign;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,9
Internet users in the last 12 months;Nationality: Foreign;Average of types of contact with public administration agencies;2,9
Internet users in the last 3 months;Total Persons;Total;34.312.027
Internet users in the last 3 months;Total Persons;Use of one or more websites or apps of public administration agencies;83,4
Internet users in the last 3 months;Total Persons;Downloading or printing an official form;49,3
Internet users in the last 3 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);65,1
Internet users in the last 3 months;Total Persons;Online filing of tax returns in person;27,1
Internet users in the last 3 months;Total Persons;Performing an interaction related to access to information;63,7
Internet users in the last 3 months;Total Persons;Information:  Access to stored personal data (pension, employment history, etc.);51,5
Internet users in the last 3 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);26,9
Internet users in the last 3 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);47,8
Internet users in the last 3 months;Total Persons;Performing an interaction related to obtaining documents;42,3
Internet users in the last 3 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);28,7
Internet users in the last 3 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,5
Internet users in the last 3 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3
Internet users in the last 3 months;Total Persons;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Sex: Male;Total;16.950.884
Internet users in the last 3 months;Sex: Male;Use of one or more websites or apps of public administration agencies;83
Internet users in the last 3 months;Sex: Male;Downloading or printing an official form;49,5
Internet users in the last 3 months;Sex: Male;Arranging an appointment or booking (of an activity, medical care, etc.);61,9
Internet users in the last 3 months;Sex: Male;Online filing of tax returns in person;30,3
Internet users in the last 3 months;Sex: Male;Performing an interaction related to access to information;64,2
Internet users in the last 3 months;Sex: Male;Information:  Access to stored personal data (pension, employment history, etc.);52
Internet users in the last 3 months;Sex: Male;Information: Access to data bases or public records (cadastral records, company information, etc.);28,7
Internet users in the last 3 months;Sex: Male;Information: Access to obtain information (services, loans, tax, etc.);48,7
Internet users in the last 3 months;Sex: Male;Performing an interaction related to obtaining documents;41,4
Internet users in the last 3 months;Sex: Male;Documentation: request an official document or certificate (birth, residence, etc.);28,1
Internet users in the last 3 months;Sex: Male;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,7
Internet users in the last 3 months;Sex: Male;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Internet users in the last 3 months;Sex: Male;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Sex: Female;Total;17.361.143
Internet users in the last 3 months;Sex: Female;Use of one or more websites or apps of public administration agencies;83,7
Internet users in the last 3 months;Sex: Female;Downloading or printing an official form;49
Internet users in the last 3 months;Sex: Female;Arranging an appointment or booking (of an activity, medical care, etc.);68,2
Internet users in the last 3 months;Sex: Female;Online filing of tax returns in person;24
Internet users in the last 3 months;Sex: Female;Performing an interaction related to access to information;63,2
Internet users in the last 3 months;Sex: Female;Information:  Access to stored personal data (pension, employment history, etc.);51
Internet users in the last 3 months;Sex: Female;Information: Access to data bases or public records (cadastral records, company information, etc.);25,1
Internet users in the last 3 months;Sex: Female;Information: Access to obtain information (services, loans, tax, etc.);47
Internet users in the last 3 months;Sex: Female;Performing an interaction related to obtaining documents;43,3
Internet users in the last 3 months;Sex: Female;Documentation: request an official document or certificate (birth, residence, etc.);29,3
Internet users in the last 3 months;Sex: Female;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,2
Internet users in the last 3 months;Sex: Female;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,7
Internet users in the last 3 months;Sex: Female;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Age: 16 to 24 years old;Total;4.593.082
Internet users in the last 3 months;Age: 16 to 24 years old;Use of one or more websites or apps of public administration agencies;82,2
Internet users in the last 3 months;Age: 16 to 24 years old;Downloading or printing an official form;45,6
Internet users in the last 3 months;Age: 16 to 24 years old;Arranging an appointment or booking (of an activity, medical care, etc.);57,2
Internet users in the last 3 months;Age: 16 to 24 years old;Online filing of tax returns in person;6,9
Internet users in the last 3 months;Age: 16 to 24 years old;Performing an interaction related to access to information;56,3
Internet users in the last 3 months;Age: 16 to 24 years old;Information:  Access to stored personal data (pension, employment history, etc.);37,4
Internet users in the last 3 months;Age: 16 to 24 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);26,7
Internet users in the last 3 months;Age: 16 to 24 years old;Information: Access to obtain information (services, loans, tax, etc.);41
Internet users in the last 3 months;Age: 16 to 24 years old;Performing an interaction related to obtaining documents;54,7
Internet users in the last 3 months;Age: 16 to 24 years old;Documentation: request an official document or certificate (birth, residence, etc.);35,7
Internet users in the last 3 months;Age: 16 to 24 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,6
Internet users in the last 3 months;Age: 16 to 24 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 3 months;Age: 16 to 24 years old;Average of types of contact with public administration agencies;2,9
Internet users in the last 3 months;Age: 25 to 34 years old;Total;5.285.743
Internet users in the last 3 months;Age: 25 to 34 years old;Use of one or more websites or apps of public administration agencies;90,6
Internet users in the last 3 months;Age: 25 to 34 years old;Downloading or printing an official form;57,6
Internet users in the last 3 months;Age: 25 to 34 years old;Arranging an appointment or booking (of an activity, medical care, etc.);69,7
Internet users in the last 3 months;Age: 25 to 34 years old;Online filing of tax returns in person;37,8
Internet users in the last 3 months;Age: 25 to 34 years old;Performing an interaction related to access to information;75,3
Internet users in the last 3 months;Age: 25 to 34 years old;Information:  Access to stored personal data (pension, employment history, etc.);64
Internet users in the last 3 months;Age: 25 to 34 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);35
Internet users in the last 3 months;Age: 25 to 34 years old;Information: Access to obtain information (services, loans, tax, etc.);57,9
Internet users in the last 3 months;Age: 25 to 34 years old;Performing an interaction related to obtaining documents;55,6
Internet users in the last 3 months;Age: 25 to 34 years old;Documentation: request an official document or certificate (birth, residence, etc.);39,7
Internet users in the last 3 months;Age: 25 to 34 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,8
Internet users in the last 3 months;Age: 25 to 34 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10
Internet users in the last 3 months;Age: 25 to 34 years old;Average of types of contact with public administration agencies;4
Internet users in the last 3 months;Age: 35 to 44 years old;Total;6.513.877
Internet users in the last 3 months;Age: 35 to 44 years old;Use of one or more websites or apps of public administration agencies;89
Internet users in the last 3 months;Age: 35 to 44 years old;Downloading or printing an official form;58
Internet users in the last 3 months;Age: 35 to 44 years old;Arranging an appointment or booking (of an activity, medical care, etc.);73,2
Internet users in the last 3 months;Age: 35 to 44 years old;Online filing of tax returns in person;33,5
Internet users in the last 3 months;Age: 35 to 44 years old;Performing an interaction related to access to information;72,6
Internet users in the last 3 months;Age: 35 to 44 years old;Information:  Access to stored personal data (pension, employment history, etc.);60,7
Internet users in the last 3 months;Age: 35 to 44 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);31,7
Internet users in the last 3 months;Age: 35 to 44 years old;Information: Access to obtain information (services, loans, tax, etc.);55
Internet users in the last 3 months;Age: 35 to 44 years old;Performing an interaction related to obtaining documents;49,9
Internet users in the last 3 months;Age: 35 to 44 years old;Documentation: request an official document or certificate (birth, residence, etc.);36,5
Internet users in the last 3 months;Age: 35 to 44 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,6
Internet users in the last 3 months;Age: 35 to 44 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 3 months;Age: 35 to 44 years old;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months;Age: 45 to 54 years old;Total;7.616.917
Internet users in the last 3 months;Age: 45 to 54 years old;Use of one or more websites or apps of public administration agencies;86,3
Internet users in the last 3 months;Age: 45 to 54 years old;Downloading or printing an official form;53,5
Internet users in the last 3 months;Age: 45 to 54 years old;Arranging an appointment or booking (of an activity, medical care, etc.);69,4
Internet users in the last 3 months;Age: 45 to 54 years old;Online filing of tax returns in person;31,1
Internet users in the last 3 months;Age: 45 to 54 years old;Performing an interaction related to access to information;65,8
Internet users in the last 3 months;Age: 45 to 54 years old;Information:  Access to stored personal data (pension, employment history, etc.);53,1
Internet users in the last 3 months;Age: 45 to 54 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);27,4
Internet users in the last 3 months;Age: 45 to 54 years old;Information: Access to obtain information (services, loans, tax, etc.);52,1
Internet users in the last 3 months;Age: 45 to 54 years old;Performing an interaction related to obtaining documents;42
Internet users in the last 3 months;Age: 45 to 54 years old;Documentation: request an official document or certificate (birth, residence, etc.);27,4
Internet users in the last 3 months;Age: 45 to 54 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,1
Internet users in the last 3 months;Age: 45 to 54 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6
Internet users in the last 3 months;Age: 45 to 54 years old;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months;Age: 55 to 64 years old;Total;6.371.179
Internet users in the last 3 months;Age: 55 to 64 years old;Use of one or more websites or apps of public administration agencies;81,1
Internet users in the last 3 months;Age: 55 to 64 years old;Downloading or printing an official form;43,1
Internet users in the last 3 months;Age: 55 to 64 years old;Arranging an appointment or booking (of an activity, medical care, etc.);63,2
Internet users in the last 3 months;Age: 55 to 64 years old;Online filing of tax returns in person;26,7
Internet users in the last 3 months;Age: 55 to 64 years old;Performing an interaction related to access to information;61,5
Internet users in the last 3 months;Age: 55 to 64 years old;Information:  Access to stored personal data (pension, employment history, etc.);51,9
Internet users in the last 3 months;Age: 55 to 64 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);22,1
Internet users in the last 3 months;Age: 55 to 64 years old;Information: Access to obtain information (services, loans, tax, etc.);44,5
Internet users in the last 3 months;Age: 55 to 64 years old;Performing an interaction related to obtaining documents;31,2
Internet users in the last 3 months;Age: 55 to 64 years old;Documentation: request an official document or certificate (birth, residence, etc.);19,3
Internet users in the last 3 months;Age: 55 to 64 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16
Internet users in the last 3 months;Age: 55 to 64 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2
Internet users in the last 3 months;Age: 55 to 64 years old;Average of types of contact with public administration agencies;2,9
Internet users in the last 3 months;Age: 65 to 74 years old;Total;3.931.229
Internet users in the last 3 months;Age: 65 to 74 years old;Use of one or more websites or apps of public administration agencies;63,7
Internet users in the last 3 months;Age: 65 to 74 years old;Downloading or printing an official form;29,5
Internet users in the last 3 months;Age: 65 to 74 years old;Arranging an appointment or booking (of an activity, medical care, etc.);49,3
Internet users in the last 3 months;Age: 65 to 74 years old;Online filing of tax returns in person;18,9
Internet users in the last 3 months;Age: 65 to 74 years old;Performing an interaction related to access to information;41,2
Internet users in the last 3 months;Age: 65 to 74 years old;Information:  Access to stored personal data (pension, employment history, etc.);32,3
Internet users in the last 3 months;Age: 65 to 74 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);14,9
Internet users in the last 3 months;Age: 65 to 74 years old;Information: Access to obtain information (services, loans, tax, etc.);27,6
Internet users in the last 3 months;Age: 65 to 74 years old;Performing an interaction related to obtaining documents;16,3
Internet users in the last 3 months;Age: 65 to 74 years old;Documentation: request an official document or certificate (birth, residence, etc.);10,7
Internet users in the last 3 months;Age: 65 to 74 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);7
Internet users in the last 3 months;Age: 65 to 74 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3,9
Internet users in the last 3 months;Age: 65 to 74 years old;Average of types of contact with public administration agencies;1,9
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.464.112
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Use of one or more websites or apps of public administration agencies;86,8
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Downloading or printing an official form;54,3
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Arranging an appointment or booking (of an activity, medical care, etc.);68
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Online filing of tax returns in person;32,2
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to access to information;68,6
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information:  Access to stored personal data (pension, employment history, etc.);54,7
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to data bases or public records (cadastral records, company information, etc.);30,4
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to obtain information (services, loans, tax, etc.);53,3
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to obtaining documents;46,6
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: request an official document or certificate (birth, residence, etc.);32,9
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Total;4.048.164
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Use of one or more websites or apps of public administration agencies;84,3
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Downloading or printing an official form;50,7
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);67,6
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Online filing of tax returns in person;27,4
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to access to information;65,6
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);53,7
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);26,9
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);48,5
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to obtaining documents;41,9
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);27,8
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,7
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Total;5.403.972
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Use of one or more websites or apps of public administration agencies;82
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Downloading or printing an official form;45,5
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);63,6
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Online filing of tax returns in person;25,3
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to access to information;61,5
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);50,6
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);24
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);45
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to obtaining documents;39,3
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);25
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,5
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,9
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.743.256
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Use of one or more websites or apps of public administration agencies;80,3
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Downloading or printing an official form;43,7
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);63,7
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Online filing of tax returns in person;22,8
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to access to information;57,8
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);47,5
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);24,7
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);43,3
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to obtaining documents;37,4
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);23,4
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,4
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,1
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Average of types of contact with public administration agencies;3
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Total;6.652.523
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Use of one or more websites or apps of public administration agencies;78,2
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Downloading or printing an official form;43,5
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);59,1
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Online filing of tax returns in person;19,9
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to access to information;56,8
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);46,2
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);22,7
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);40,4
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to obtaining documents;38,6
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);26,2
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,5
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,5
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Average of types of contact with public administration agencies;2,9
Internet users in the last 3 months;Size of the household: Households with 1 member;Total;3.452.008
Internet users in the last 3 months;Size of the household: Households with 1 member;Use of one or more websites or apps of public administration agencies;80,8
Internet users in the last 3 months;Size of the household: Households with 1 member;Downloading or printing an official form;46,6
Internet users in the last 3 months;Size of the household: Households with 1 member;Arranging an appointment or booking (of an activity, medical care, etc.);61
Internet users in the last 3 months;Size of the household: Households with 1 member;Online filing of tax returns in person;33,1
Internet users in the last 3 months;Size of the household: Households with 1 member;Performing an interaction related to access to information;62,8
Internet users in the last 3 months;Size of the household: Households with 1 member;Information:  Access to stored personal data (pension, employment history, etc.);51,2
Internet users in the last 3 months;Size of the household: Households with 1 member;Information: Access to data bases or public records (cadastral records, company information, etc.);26,9
Internet users in the last 3 months;Size of the household: Households with 1 member;Information: Access to obtain information (services, loans, tax, etc.);47,8
Internet users in the last 3 months;Size of the household: Households with 1 member;Performing an interaction related to obtaining documents;33,2
Internet users in the last 3 months;Size of the household: Households with 1 member;Documentation: request an official document or certificate (birth, residence, etc.);23,4
Internet users in the last 3 months;Size of the household: Households with 1 member;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16,1
Internet users in the last 3 months;Size of the household: Households with 1 member;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7
Internet users in the last 3 months;Size of the household: Households with 1 member;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Size of the household: Households with 2 members;Total;8.690.696
Internet users in the last 3 months;Size of the household: Households with 2 members;Use of one or more websites or apps of public administration agencies;79,2
Internet users in the last 3 months;Size of the household: Households with 2 members;Downloading or printing an official form;45,3
Internet users in the last 3 months;Size of the household: Households with 2 members;Arranging an appointment or booking (of an activity, medical care, etc.);63,1
Internet users in the last 3 months;Size of the household: Households with 2 members;Online filing of tax returns in person;28,3
Internet users in the last 3 months;Size of the household: Households with 2 members;Performing an interaction related to access to information;61
Internet users in the last 3 months;Size of the household: Households with 2 members;Information:  Access to stored personal data (pension, employment history, etc.);50,3
Internet users in the last 3 months;Size of the household: Households with 2 members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,4
Internet users in the last 3 months;Size of the household: Households with 2 members;Information: Access to obtain information (services, loans, tax, etc.);44,6
Internet users in the last 3 months;Size of the household: Households with 2 members;Performing an interaction related to obtaining documents;33,8
Internet users in the last 3 months;Size of the household: Households with 2 members;Documentation: request an official document or certificate (birth, residence, etc.);23,8
Internet users in the last 3 months;Size of the household: Households with 2 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,4
Internet users in the last 3 months;Size of the household: Households with 2 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 3 months;Size of the household: Households with 2 members;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Size of the household: Households with 3 members;Total;9.312.433
Internet users in the last 3 months;Size of the household: Households with 3 members;Use of one or more websites or apps of public administration agencies;84,8
Internet users in the last 3 months;Size of the household: Households with 3 members;Downloading or printing an official form;48,9
Internet users in the last 3 months;Size of the household: Households with 3 members;Arranging an appointment or booking (of an activity, medical care, etc.);65,7
Internet users in the last 3 months;Size of the household: Households with 3 members;Online filing of tax returns in person;28,5
Internet users in the last 3 months;Size of the household: Households with 3 members;Performing an interaction related to access to information;65,3
Internet users in the last 3 months;Size of the household: Households with 3 members;Information:  Access to stored personal data (pension, employment history, etc.);53,9
Internet users in the last 3 months;Size of the household: Households with 3 members;Information: Access to data bases or public records (cadastral records, company information, etc.);27,5
Internet users in the last 3 months;Size of the household: Households with 3 members;Information: Access to obtain information (services, loans, tax, etc.);49,4
Internet users in the last 3 months;Size of the household: Households with 3 members;Performing an interaction related to obtaining documents;43,2
Internet users in the last 3 months;Size of the household: Households with 3 members;Documentation: request an official document or certificate (birth, residence, etc.);29,6
Internet users in the last 3 months;Size of the household: Households with 3 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25
Internet users in the last 3 months;Size of the household: Households with 3 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 3 months;Size of the household: Households with 3 members;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Size of the household: Households with 4 members;Total;9.502.527
Internet users in the last 3 months;Size of the household: Households with 4 members;Use of one or more websites or apps of public administration agencies;86,3
Internet users in the last 3 months;Size of the household: Households with 4 members;Downloading or printing an official form;53
Internet users in the last 3 months;Size of the household: Households with 4 members;Arranging an appointment or booking (of an activity, medical care, etc.);67,2
Internet users in the last 3 months;Size of the household: Households with 4 members;Online filing of tax returns in person;25,4
Internet users in the last 3 months;Size of the household: Households with 4 members;Performing an interaction related to access to information;65,7
Internet users in the last 3 months;Size of the household: Households with 4 members;Information:  Access to stored personal data (pension, employment history, etc.);51,8
Internet users in the last 3 months;Size of the household: Households with 4 members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,5
Internet users in the last 3 months;Size of the household: Households with 4 members;Information: Access to obtain information (services, loans, tax, etc.);49,1
Internet users in the last 3 months;Size of the household: Households with 4 members;Performing an interaction related to obtaining documents;48,6
Internet users in the last 3 months;Size of the household: Households with 4 members;Documentation: request an official document or certificate (birth, residence, etc.);31,7
Internet users in the last 3 months;Size of the household: Households with 4 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,4
Internet users in the last 3 months;Size of the household: Households with 4 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Internet users in the last 3 months;Size of the household: Households with 4 members;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Total;3.354.364
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Use of one or more websites or apps of public administration agencies;84,4
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Downloading or printing an official form;52,8
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Arranging an appointment or booking (of an activity, medical care, etc.);66,9
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Online filing of tax returns in person;19,1
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Performing an interaction related to access to information;61
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Information:  Access to stored personal data (pension, employment history, etc.);47,6
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Information: Access to data bases or public records (cadastral records, company information, etc.);27,1
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Information: Access to obtain information (services, loans, tax, etc.);48,2
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Performing an interaction related to obtaining documents;53,8
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Documentation: request an official document or certificate (birth, residence, etc.);36,1
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33,1
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Type of household: Single-person household;Total;3.452.008
Internet users in the last 3 months;Type of household: Single-person household;Use of one or more websites or apps of public administration agencies;80,8
Internet users in the last 3 months;Type of household: Single-person household;Downloading or printing an official form;46,6
Internet users in the last 3 months;Type of household: Single-person household;Arranging an appointment or booking (of an activity, medical care, etc.);61
Internet users in the last 3 months;Type of household: Single-person household;Online filing of tax returns in person;33,1
Internet users in the last 3 months;Type of household: Single-person household;Performing an interaction related to access to information;62,8
Internet users in the last 3 months;Type of household: Single-person household;Information:  Access to stored personal data (pension, employment history, etc.);51,2
Internet users in the last 3 months;Type of household: Single-person household;Information: Access to data bases or public records (cadastral records, company information, etc.);26,9
Internet users in the last 3 months;Type of household: Single-person household;Information: Access to obtain information (services, loans, tax, etc.);47,8
Internet users in the last 3 months;Type of household: Single-person household;Performing an interaction related to obtaining documents;33,2
Internet users in the last 3 months;Type of household: Single-person household;Documentation: request an official document or certificate (birth, residence, etc.);23,4
Internet users in the last 3 months;Type of household: Single-person household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16,1
Internet users in the last 3 months;Type of household: Single-person household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7
Internet users in the last 3 months;Type of household: Single-person household;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Type of household: Single parent living with a child;Total;3.869.002
Internet users in the last 3 months;Type of household: Single parent living with a child;Use of one or more websites or apps of public administration agencies;86,2
Internet users in the last 3 months;Type of household: Single parent living with a child;Downloading or printing an official form;50,2
Internet users in the last 3 months;Type of household: Single parent living with a child;Arranging an appointment or booking (of an activity, medical care, etc.);65,7
Internet users in the last 3 months;Type of household: Single parent living with a child;Online filing of tax returns in person;24,4
Internet users in the last 3 months;Type of household: Single parent living with a child;Performing an interaction related to access to information;68,1
Internet users in the last 3 months;Type of household: Single parent living with a child;Information:  Access to stored personal data (pension, employment history, etc.);55,6
Internet users in the last 3 months;Type of household: Single parent living with a child;Information: Access to data bases or public records (cadastral records, company information, etc.);29,6
Internet users in the last 3 months;Type of household: Single parent living with a child;Information: Access to obtain information (services, loans, tax, etc.);49,5
Internet users in the last 3 months;Type of household: Single parent living with a child;Performing an interaction related to obtaining documents;46,3
Internet users in the last 3 months;Type of household: Single parent living with a child;Documentation: request an official document or certificate (birth, residence, etc.);30,8
Internet users in the last 3 months;Type of household: Single parent living with a child;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,2
Internet users in the last 3 months;Type of household: Single parent living with a child;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 3 months;Type of household: Single parent living with a child;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Type of household: Couple living together without children;Total;5.643.980
Internet users in the last 3 months;Type of household: Couple living together without children;Use of one or more websites or apps of public administration agencies;77
Internet users in the last 3 months;Type of household: Couple living together without children;Downloading or printing an official form;43,7
Internet users in the last 3 months;Type of household: Couple living together without children;Arranging an appointment or booking (of an activity, medical care, etc.);62,4
Internet users in the last 3 months;Type of household: Couple living together without children;Online filing of tax returns in person;29,6
Internet users in the last 3 months;Type of household: Couple living together without children;Performing an interaction related to access to information;57,4
Internet users in the last 3 months;Type of household: Couple living together without children;Information:  Access to stored personal data (pension, employment history, etc.);47,6
Internet users in the last 3 months;Type of household: Couple living together without children;Information: Access to data bases or public records (cadastral records, company information, etc.);25,8
Internet users in the last 3 months;Type of household: Couple living together without children;Information: Access to obtain information (services, loans, tax, etc.);43,2
Internet users in the last 3 months;Type of household: Couple living together without children;Performing an interaction related to obtaining documents;30,4
Internet users in the last 3 months;Type of household: Couple living together without children;Documentation: request an official document or certificate (birth, residence, etc.);22
Internet users in the last 3 months;Type of household: Couple living together without children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);13,3
Internet users in the last 3 months;Type of household: Couple living together without children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 3 months;Type of household: Couple living together without children;Average of types of contact with public administration agencies;2,9
Internet users in the last 3 months;Type of household: Couple living together with children;Total;17.518.647
Internet users in the last 3 months;Type of household: Couple living together with children;Use of one or more websites or apps of public administration agencies;86,5
Internet users in the last 3 months;Type of household: Couple living together with children;Downloading or printing an official form;52,6
Internet users in the last 3 months;Type of household: Couple living together with children;Arranging an appointment or booking (of an activity, medical care, etc.);67,3
Internet users in the last 3 months;Type of household: Couple living together with children;Online filing of tax returns in person;27,4
Internet users in the last 3 months;Type of household: Couple living together with children;Performing an interaction related to access to information;66,6
Internet users in the last 3 months;Type of household: Couple living together with children;Information:  Access to stored personal data (pension, employment history, etc.);53,6
Internet users in the last 3 months;Type of household: Couple living together with children;Information: Access to data bases or public records (cadastral records, company information, etc.);28,1
Internet users in the last 3 months;Type of household: Couple living together with children;Information: Access to obtain information (services, loans, tax, etc.);51,2
Internet users in the last 3 months;Type of household: Couple living together with children;Performing an interaction related to obtaining documents;47,5
Internet users in the last 3 months;Type of household: Couple living together with children;Documentation: request an official document or certificate (birth, residence, etc.);31,4
Internet users in the last 3 months;Type of household: Couple living together with children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,6
Internet users in the last 3 months;Type of household: Couple living together with children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6
Internet users in the last 3 months;Type of household: Couple living together with children;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months;Type of household: Other type of household;Total;3.828.391
Internet users in the last 3 months;Type of household: Other type of household;Use of one or more websites or apps of public administration agencies;77,9
Internet users in the last 3 months;Type of household: Other type of household;Downloading or printing an official form;43,6
Internet users in the last 3 months;Type of household: Other type of household;Arranging an appointment or booking (of an activity, medical care, etc.);61,9
Internet users in the last 3 months;Type of household: Other type of household;Online filing of tax returns in person;19,7
Internet users in the last 3 months;Type of household: Other type of household;Performing an interaction related to access to information;55,8
Internet users in the last 3 months;Type of household: Other type of household;Information:  Access to stored personal data (pension, employment history, etc.);43,8
Internet users in the last 3 months;Type of household: Other type of household;Information: Access to data bases or public records (cadastral records, company information, etc.);20,2
Internet users in the last 3 months;Type of household: Other type of household;Information: Access to obtain information (services, loans, tax, etc.);37,7
Internet users in the last 3 months;Type of household: Other type of household;Performing an interaction related to obtaining documents;40,5
Internet users in the last 3 months;Type of household: Other type of household;Documentation: request an official document or certificate (birth, residence, etc.);28,9
Internet users in the last 3 months;Type of household: Other type of household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,2
Internet users in the last 3 months;Type of household: Other type of household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 3 months;Type of household: Other type of household;Average of types of contact with public administration agencies;2,8
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;16.112.044
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Use of one or more websites or apps of public administration agencies;82,1
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Downloading or printing an official form;48,9
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Arranging an appointment or booking (of an activity, medical care, etc.);66,1
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Online filing of tax returns in person;28,7
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Performing an interaction related to access to information;62,4
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information:  Access to stored personal data (pension, employment history, etc.);51,8
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information: Access to data bases or public records (cadastral records, company information, etc.);25,4
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information: Access to obtain information (services, loans, tax, etc.);47,2
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Performing an interaction related to obtaining documents;37,6
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: request an official document or certificate (birth, residence, etc.);24,9
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,1
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.401.058
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Use of one or more websites or apps of public administration agencies;89,2
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Downloading or printing an official form;57,2
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Arranging an appointment or booking (of an activity, medical care, etc.);72,4
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Online filing of tax returns in person;36,9
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to access to information;70,5
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information:  Access to stored personal data (pension, employment history, etc.);58,7
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to data bases or public records (cadastral records, company information, etc.);33,7
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to obtain information (services, loans, tax, etc.);54,6
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to obtaining documents;56
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: request an official document or certificate (birth, residence, etc.);41,8
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,3
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Average of types of contact with public administration agencies;4
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Total;14.798.925
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Use of one or more websites or apps of public administration agencies;83,4
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Downloading or printing an official form;47,8
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Arranging an appointment or booking (of an activity, medical care, etc.);62,3
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Online filing of tax returns in person;23,2
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to access to information;63,5
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Information:  Access to stored personal data (pension, employment history, etc.);49,5
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to data bases or public records (cadastral records, company information, etc.);26,9
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to obtain information (services, loans, tax, etc.);47
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to obtaining documents;44,4
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: request an official document or certificate (birth, residence, etc.);29,9
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,8
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Nationality: Spanish;Total;29.535.636
Internet users in the last 3 months;Nationality: Spanish;Use of one or more websites or apps of public administration agencies;83,9
Internet users in the last 3 months;Nationality: Spanish;Downloading or printing an official form;49,6
Internet users in the last 3 months;Nationality: Spanish;Arranging an appointment or booking (of an activity, medical care, etc.);65,9
Internet users in the last 3 months;Nationality: Spanish;Online filing of tax returns in person;28,8
Internet users in the last 3 months;Nationality: Spanish;Performing an interaction related to access to information;64,6
Internet users in the last 3 months;Nationality: Spanish;Information:  Access to stored personal data (pension, employment history, etc.);52,5
Internet users in the last 3 months;Nationality: Spanish;Information: Access to data bases or public records (cadastral records, company information, etc.);28
Internet users in the last 3 months;Nationality: Spanish;Information: Access to obtain information (services, loans, tax, etc.);49,5
Internet users in the last 3 months;Nationality: Spanish;Performing an interaction related to obtaining documents;42,3
Internet users in the last 3 months;Nationality: Spanish;Documentation: request an official document or certificate (birth, residence, etc.);28,4
Internet users in the last 3 months;Nationality: Spanish;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,8
Internet users in the last 3 months;Nationality: Spanish;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6
Internet users in the last 3 months;Nationality: Spanish;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Nationality: Foreign;Total;4.776.392
Internet users in the last 3 months;Nationality: Foreign;Use of one or more websites or apps of public administration agencies;80,2
Internet users in the last 3 months;Nationality: Foreign;Downloading or printing an official form;47,1
Internet users in the last 3 months;Nationality: Foreign;Arranging an appointment or booking (of an activity, medical care, etc.);60,2
Internet users in the last 3 months;Nationality: Foreign;Online filing of tax returns in person;16,7
Internet users in the last 3 months;Nationality: Foreign;Performing an interaction related to access to information;57,8
Internet users in the last 3 months;Nationality: Foreign;Information:  Access to stored personal data (pension, employment history, etc.);45,6
Internet users in the last 3 months;Nationality: Foreign;Information: Access to data bases or public records (cadastral records, company information, etc.);19,6
Internet users in the last 3 months;Nationality: Foreign;Information: Access to obtain information (services, loans, tax, etc.);37,7
Internet users in the last 3 months;Nationality: Foreign;Performing an interaction related to obtaining documents;42,8
Internet users in the last 3 months;Nationality: Foreign;Documentation: request an official document or certificate (birth, residence, etc.);30,6
Internet users in the last 3 months;Nationality: Foreign;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,6
Internet users in the last 3 months;Nationality: Foreign;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6
Internet users in the last 3 months;Nationality: Foreign;Average of types of contact with public administration agencies;2,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Total;28.644.547
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Downloading or printing an official form;59
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);78,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Online filing of tax returns in person;32,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Performing an interaction related to access to information;76,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Information:  Access to stored personal data (pension, employment history, etc.);61,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);57,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Performing an interaction related to obtaining documents;50,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);34,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Total;14.082.947
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Downloading or printing an official form;59,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Arranging an appointment or booking (of an activity, medical care, etc.);74,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Online filing of tax returns in person;36,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Performing an interaction related to access to information;77,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Information:  Access to stored personal data (pension, employment history, etc.);62,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Information: Access to data bases or public records (cadastral records, company information, etc.);34,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Information: Access to obtain information (services, loans, tax, etc.);58,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Performing an interaction related to obtaining documents;49,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Documentation: request an official document or certificate (birth, residence, etc.);33,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Total;14.561.600
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Downloading or printing an official form;58,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Arranging an appointment or booking (of an activity, medical care, etc.);81,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Online filing of tax returns in person;28,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Performing an interaction related to access to information;75,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Information:  Access to stored personal data (pension, employment history, etc.);61
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Information: Access to data bases or public records (cadastral records, company information, etc.);30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Information: Access to obtain information (services, loans, tax, etc.);56,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Performing an interaction related to obtaining documents;51,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Documentation: request an official document or certificate (birth, residence, etc.);35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Total;3.774.211
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Downloading or printing an official form;55,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Arranging an appointment or booking (of an activity, medical care, etc.);69,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Online filing of tax returns in person;8,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Performing an interaction related to access to information;68,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Information:  Access to stored personal data (pension, employment history, etc.);45,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);32,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Information: Access to obtain information (services, loans, tax, etc.);49,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Performing an interaction related to obtaining documents;66,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Documentation: request an official document or certificate (birth, residence, etc.);43,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);43,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Total;4.788.707
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Downloading or printing an official form;63,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Arranging an appointment or booking (of an activity, medical care, etc.);77
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Online filing of tax returns in person;41,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Performing an interaction related to access to information;83,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Information:  Access to stored personal data (pension, employment history, etc.);70,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);38,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Information: Access to obtain information (services, loans, tax, etc.);63,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Performing an interaction related to obtaining documents;61,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Documentation: request an official document or certificate (birth, residence, etc.);43,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Average of types of contact with public administration agencies;4,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Total;5.809.016
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Downloading or printing an official form;65,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Arranging an appointment or booking (of an activity, medical care, etc.);82,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Online filing of tax returns in person;37,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Performing an interaction related to access to information;81,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Information:  Access to stored personal data (pension, employment history, etc.);68,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);35,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Information: Access to obtain information (services, loans, tax, etc.);61,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Performing an interaction related to obtaining documents;55,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Documentation: request an official document or certificate (birth, residence, etc.);40,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Average of types of contact with public administration agencies;4,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Total;6.584.375
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Downloading or printing an official form;61,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Arranging an appointment or booking (of an activity, medical care, etc.);80,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Online filing of tax returns in person;36
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Performing an interaction related to access to information;76,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Information:  Access to stored personal data (pension, employment history, etc.);61,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);31,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Information: Access to obtain information (services, loans, tax, etc.);60,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Performing an interaction related to obtaining documents;48,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Documentation: request an official document or certificate (birth, residence, etc.);31,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Total;5.178.371
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Downloading or printing an official form;53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Arranging an appointment or booking (of an activity, medical care, etc.);77,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Online filing of tax returns in person;33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Performing an interaction related to access to information;75,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Information:  Access to stored personal data (pension, employment history, etc.);63,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);27,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Information: Access to obtain information (services, loans, tax, etc.);54,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Performing an interaction related to obtaining documents;38,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Documentation: request an official document or certificate (birth, residence, etc.);23,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Total;2.509.868
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Downloading or printing an official form;46,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Arranging an appointment or booking (of an activity, medical care, etc.);77,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Online filing of tax returns in person;29,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Performing an interaction related to access to information;64,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Information:  Access to stored personal data (pension, employment history, etc.);50,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Information: Access to obtain information (services, loans, tax, etc.);43,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Performing an interaction related to obtaining documents;25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Documentation: request an official document or certificate (birth, residence, etc.);16,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);11
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Average of types of contact with public administration agencies;3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;12.568.181
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Downloading or printing an official form;62,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Arranging an appointment or booking (of an activity, medical care, etc.);78,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Online filing of tax returns in person;37,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to access to information;79
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information:  Access to stored personal data (pension, employment history, etc.);63
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to data bases or public records (cadastral records, company information, etc.);35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to obtain information (services, loans, tax, etc.);61,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to obtaining documents;53,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: request an official document or certificate (birth, residence, etc.);37,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;3.419.945
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Downloading or printing an official form;60,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);80,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Online filing of tax returns in person;32,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to access to information;77,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);63,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);31,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);57,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to obtaining documents;49,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;4.439.311
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Downloading or printing an official form;55,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);77,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Online filing of tax returns in person;30,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to access to information;74,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);61,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);29,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);54,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to obtaining documents;47,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);30,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.013.220
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Downloading or printing an official form;54,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);79,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Online filing of tax returns in person;28,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to access to information;72
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);59,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);30,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to obtaining documents;46,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);29,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;5.203.890
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Downloading or printing an official form;55,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);75,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Online filing of tax returns in person;25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to access to information;72,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);59,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);29,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);51,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to obtaining documents;49,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);33,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Total;2.794.741
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Downloading or printing an official form;57,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Arranging an appointment or booking (of an activity, medical care, etc.);75,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Online filing of tax returns in person;40,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Performing an interaction related to access to information;77,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Information:  Access to stored personal data (pension, employment history, etc.);63,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Information: Access to data bases or public records (cadastral records, company information, etc.);33,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Information: Access to obtain information (services, loans, tax, etc.);59
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Performing an interaction related to obtaining documents;41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Documentation: request an official document or certificate (birth, residence, etc.);29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Total;6.900.916
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Downloading or printing an official form;57,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Arranging an appointment or booking (of an activity, medical care, etc.);79,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Online filing of tax returns in person;35,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Performing an interaction related to access to information;77
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Information:  Access to stored personal data (pension, employment history, etc.);63,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Information: Access to data bases or public records (cadastral records, company information, etc.);33,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Information: Access to obtain information (services, loans, tax, etc.);56,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Performing an interaction related to obtaining documents;42,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Documentation: request an official document or certificate (birth, residence, etc.);30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Total;7.907.463
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Downloading or printing an official form;57,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Arranging an appointment or booking (of an activity, medical care, etc.);77,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Online filing of tax returns in person;33,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Performing an interaction related to access to information;76,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Information:  Access to stored personal data (pension, employment history, etc.);63,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Information: Access to data bases or public records (cadastral records, company information, etc.);32,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Information: Access to obtain information (services, loans, tax, etc.);58,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Performing an interaction related to obtaining documents;50,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Documentation: request an official document or certificate (birth, residence, etc.);34,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Total;8.203.224
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Downloading or printing an official form;61,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Arranging an appointment or booking (of an activity, medical care, etc.);77,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Online filing of tax returns in person;29,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Performing an interaction related to access to information;76,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Information:  Access to stored personal data (pension, employment history, etc.);60
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Information: Access to data bases or public records (cadastral records, company information, etc.);30,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Information: Access to obtain information (services, loans, tax, etc.);56,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Performing an interaction related to obtaining documents;56,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Documentation: request an official document or certificate (birth, residence, etc.);36,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Total;2.838.203
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Downloading or printing an official form;62,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Arranging an appointment or booking (of an activity, medical care, etc.);79,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Online filing of tax returns in person;22,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Performing an interaction related to access to information;72,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Information:  Access to stored personal data (pension, employment history, etc.);56,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Information: Access to data bases or public records (cadastral records, company information, etc.);32,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Information: Access to obtain information (services, loans, tax, etc.);57
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Performing an interaction related to obtaining documents;63,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Documentation: request an official document or certificate (birth, residence, etc.);42,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);39,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Total;2.794.741
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Downloading or printing an official form;57,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Arranging an appointment or booking (of an activity, medical care, etc.);75,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Online filing of tax returns in person;40,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Performing an interaction related to access to information;77,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Information:  Access to stored personal data (pension, employment history, etc.);63,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Information: Access to data bases or public records (cadastral records, company information, etc.);33,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Information: Access to obtain information (services, loans, tax, etc.);59
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Performing an interaction related to obtaining documents;41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Documentation: request an official document or certificate (birth, residence, etc.);29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Total;3.342.364
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Downloading or printing an official form;58,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Arranging an appointment or booking (of an activity, medical care, etc.);76,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Online filing of tax returns in person;28,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Performing an interaction related to access to information;79
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Information:  Access to stored personal data (pension, employment history, etc.);64,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Information: Access to data bases or public records (cadastral records, company information, etc.);34,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Information: Access to obtain information (services, loans, tax, etc.);57,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Performing an interaction related to obtaining documents;53,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Documentation: request an official document or certificate (birth, residence, etc.);35,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Total;4.351.345
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Downloading or printing an official form;56,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Arranging an appointment or booking (of an activity, medical care, etc.);81,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Online filing of tax returns in person;38,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Performing an interaction related to access to information;74,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Information:  Access to stored personal data (pension, employment history, etc.);61,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Information: Access to data bases or public records (cadastral records, company information, etc.);33,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Information: Access to obtain information (services, loans, tax, etc.);56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Performing an interaction related to obtaining documents;39,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Documentation: request an official document or certificate (birth, residence, etc.);28,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Total;15.174.006
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Downloading or printing an official form;60,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Arranging an appointment or booking (of an activity, medical care, etc.);77,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Online filing of tax returns in person;31,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Performing an interaction related to access to information;76,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Information:  Access to stored personal data (pension, employment history, etc.);61,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Information: Access to data bases or public records (cadastral records, company information, etc.);32,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Information: Access to obtain information (services, loans, tax, etc.);59,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Performing an interaction related to obtaining documents;54,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Documentation: request an official document or certificate (birth, residence, etc.);36,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);34,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Total;2.982.090
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Downloading or printing an official form;56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Arranging an appointment or booking (of an activity, medical care, etc.);79,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Online filing of tax returns in person;25,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Performing an interaction related to access to information;71,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Information:  Access to stored personal data (pension, employment history, etc.);56,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Information: Access to data bases or public records (cadastral records, company information, etc.);25,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Information: Access to obtain information (services, loans, tax, etc.);48,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Performing an interaction related to obtaining documents;52
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Documentation: request an official document or certificate (birth, residence, etc.);37,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;13.242.981
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Downloading or printing an official form;59,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Arranging an appointment or booking (of an activity, medical care, etc.);80,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Online filing of tax returns in person;35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Performing an interaction related to access to information;76
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information:  Access to stored personal data (pension, employment history, etc.);63,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information: Access to data bases or public records (cadastral records, company information, etc.);30,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information: Access to obtain information (services, loans, tax, etc.);57,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Performing an interaction related to obtaining documents;45,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: request an official document or certificate (birth, residence, etc.);30,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.033.768
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Downloading or printing an official form;64,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Arranging an appointment or booking (of an activity, medical care, etc.);81,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Online filing of tax returns in person;41,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to access to information;79,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information:  Access to stored personal data (pension, employment history, etc.);65,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to data bases or public records (cadastral records, company information, etc.);37,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to obtain information (services, loans, tax, etc.);61,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to obtaining documents;62,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: request an official document or certificate (birth, residence, etc.);46,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);34
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Average of types of contact with public administration agencies;4,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;12.367.797
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Downloading or printing an official form;57,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Arranging an appointment or booking (of an activity, medical care, etc.);74,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Online filing of tax returns in person;27,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to access to information;76,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information:  Access to stored personal data (pension, employment history, etc.);59,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to data bases or public records (cadastral records, company information, etc.);32,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to obtain information (services, loans, tax, etc.);56,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to obtaining documents;53,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: request an official document or certificate (birth, residence, etc.);35,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Total;24.802.376
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Downloading or printing an official form;59,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Arranging an appointment or booking (of an activity, medical care, etc.);78,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Online filing of tax returns in person;34,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Performing an interaction related to access to information;77
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Information:  Access to stored personal data (pension, employment history, etc.);62,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Information: Access to data bases or public records (cadastral records, company information, etc.);33,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Information: Access to obtain information (services, loans, tax, etc.);58,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Performing an interaction related to obtaining documents;50,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Documentation: request an official document or certificate (birth, residence, etc.);33,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Total;3.842.171
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Downloading or printing an official form;58,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Arranging an appointment or booking (of an activity, medical care, etc.);75,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Online filing of tax returns in person;20,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Performing an interaction related to access to information;72
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Information:  Access to stored personal data (pension, employment history, etc.);56,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Information: Access to data bases or public records (cadastral records, company information, etc.);24,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Information: Access to obtain information (services, loans, tax, etc.);47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Performing an interaction related to obtaining documents;53,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Documentation: request an official document or certificate (birth, residence, etc.);38,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Total;28.605.439
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Downloading or printing an official form;59,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);78,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Online filing of tax returns in person;32,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Performing an interaction related to access to information;76,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Information:  Access to stored personal data (pension, employment history, etc.);61,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);57,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Performing an interaction related to obtaining documents;50,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);34,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Total;14.071.733
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Downloading or printing an official form;59,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Arranging an appointment or booking (of an activity, medical care, etc.);74,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Online filing of tax returns in person;36,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Performing an interaction related to access to information;77,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Information:  Access to stored personal data (pension, employment history, etc.);62,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Information: Access to data bases or public records (cadastral records, company information, etc.);34,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Information: Access to obtain information (services, loans, tax, etc.);58,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Performing an interaction related to obtaining documents;49,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Documentation: request an official document or certificate (birth, residence, etc.);33,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Total;14.533.706
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Downloading or printing an official form;58,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Arranging an appointment or booking (of an activity, medical care, etc.);81,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Online filing of tax returns in person;28,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Performing an interaction related to access to information;75,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Information:  Access to stored personal data (pension, employment history, etc.);61
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Information: Access to data bases or public records (cadastral records, company information, etc.);30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Information: Access to obtain information (services, loans, tax, etc.);56,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Performing an interaction related to obtaining documents;51,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Documentation: request an official document or certificate (birth, residence, etc.);35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Total;3.774.211
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Downloading or printing an official form;55,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Arranging an appointment or booking (of an activity, medical care, etc.);69,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Online filing of tax returns in person;8,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Performing an interaction related to access to information;68,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Information:  Access to stored personal data (pension, employment history, etc.);45,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);32,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Information: Access to obtain information (services, loans, tax, etc.);49,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Performing an interaction related to obtaining documents;66,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Documentation: request an official document or certificate (birth, residence, etc.);43,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);43,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Total;4.787.480
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Downloading or printing an official form;63,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Arranging an appointment or booking (of an activity, medical care, etc.);77
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Online filing of tax returns in person;41,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Performing an interaction related to access to information;83,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Information:  Access to stored personal data (pension, employment history, etc.);70,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);38,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Information: Access to obtain information (services, loans, tax, etc.);63,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Performing an interaction related to obtaining documents;61,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Documentation: request an official document or certificate (birth, residence, etc.);43,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Average of types of contact with public administration agencies;4,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Total;5.800.354
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Downloading or printing an official form;65,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Arranging an appointment or booking (of an activity, medical care, etc.);82,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Online filing of tax returns in person;37,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Performing an interaction related to access to information;81,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Information:  Access to stored personal data (pension, employment history, etc.);68,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);35,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Information: Access to obtain information (services, loans, tax, etc.);61,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Performing an interaction related to obtaining documents;56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Documentation: request an official document or certificate (birth, residence, etc.);41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Average of types of contact with public administration agencies;4,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Total;6.569.774
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Downloading or printing an official form;62
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Arranging an appointment or booking (of an activity, medical care, etc.);80,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Online filing of tax returns in person;36,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Performing an interaction related to access to information;76,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Information:  Access to stored personal data (pension, employment history, etc.);61,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);31,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Information: Access to obtain information (services, loans, tax, etc.);60,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Performing an interaction related to obtaining documents;48,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Documentation: request an official document or certificate (birth, residence, etc.);31,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Total;5.167.691
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Downloading or printing an official form;53,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Arranging an appointment or booking (of an activity, medical care, etc.);77,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Online filing of tax returns in person;33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Performing an interaction related to access to information;75,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Information:  Access to stored personal data (pension, employment history, etc.);63,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);27,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Information: Access to obtain information (services, loans, tax, etc.);54,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Performing an interaction related to obtaining documents;38,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Documentation: request an official document or certificate (birth, residence, etc.);23,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Total;2.505.928
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Downloading or printing an official form;46,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Arranging an appointment or booking (of an activity, medical care, etc.);77,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Online filing of tax returns in person;29,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Performing an interaction related to access to information;64,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Information:  Access to stored personal data (pension, employment history, etc.);50,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);23,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Information: Access to obtain information (services, loans, tax, etc.);43,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Performing an interaction related to obtaining documents;25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Documentation: request an official document or certificate (birth, residence, etc.);16,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);11,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Average of types of contact with public administration agencies;3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;12.554.082
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Downloading or printing an official form;62,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Arranging an appointment or booking (of an activity, medical care, etc.);78,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Online filing of tax returns in person;37,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to access to information;79,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information:  Access to stored personal data (pension, employment history, etc.);63
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to data bases or public records (cadastral records, company information, etc.);35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to obtain information (services, loans, tax, etc.);61,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to obtaining documents;53,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: request an official document or certificate (birth, residence, etc.);37,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;3.411.875
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Downloading or printing an official form;60,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);80,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Online filing of tax returns in person;32,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to access to information;77,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);63,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);31,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);57,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to obtaining documents;49,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;4.430.727
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Downloading or printing an official form;55,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);77,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Online filing of tax returns in person;30,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to access to information;75
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);61,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);29,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);54,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to obtaining documents;47,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);30,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.007.524
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Downloading or printing an official form;54,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);79,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Online filing of tax returns in person;28,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to access to information;72
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);59,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);30,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);53,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to obtaining documents;46,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);29,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;5.201.231
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Downloading or printing an official form;55,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);75,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Online filing of tax returns in person;25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to access to information;72,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);59,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);29,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);51,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to obtaining documents;49,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);33,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Total;2.787.993
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Downloading or printing an official form;57,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Arranging an appointment or booking (of an activity, medical care, etc.);75,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Online filing of tax returns in person;41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Performing an interaction related to access to information;77,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Information:  Access to stored personal data (pension, employment history, etc.);63,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Information: Access to data bases or public records (cadastral records, company information, etc.);33,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Information: Access to obtain information (services, loans, tax, etc.);59,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Performing an interaction related to obtaining documents;41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Documentation: request an official document or certificate (birth, residence, etc.);29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Total;6.886.027
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Downloading or printing an official form;57,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Arranging an appointment or booking (of an activity, medical care, etc.);79,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Online filing of tax returns in person;35,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Performing an interaction related to access to information;77
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Information:  Access to stored personal data (pension, employment history, etc.);63,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Information: Access to data bases or public records (cadastral records, company information, etc.);33,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Information: Access to obtain information (services, loans, tax, etc.);56,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Performing an interaction related to obtaining documents;42,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Documentation: request an official document or certificate (birth, residence, etc.);30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Total;7.900.633
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Downloading or printing an official form;57,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Arranging an appointment or booking (of an activity, medical care, etc.);77,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Online filing of tax returns in person;33,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Performing an interaction related to access to information;77
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Information:  Access to stored personal data (pension, employment history, etc.);63,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Information: Access to data bases or public records (cadastral records, company information, etc.);32,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Information: Access to obtain information (services, loans, tax, etc.);58,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Performing an interaction related to obtaining documents;50,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Documentation: request an official document or certificate (birth, residence, etc.);34,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Total;8.200.653
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Downloading or printing an official form;61,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Arranging an appointment or booking (of an activity, medical care, etc.);77,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Online filing of tax returns in person;29,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Performing an interaction related to access to information;76,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Information:  Access to stored personal data (pension, employment history, etc.);60
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Information: Access to data bases or public records (cadastral records, company information, etc.);30,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Information: Access to obtain information (services, loans, tax, etc.);56,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Performing an interaction related to obtaining documents;56,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Documentation: request an official document or certificate (birth, residence, etc.);36,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Total;2.830.133
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Downloading or printing an official form;62,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Arranging an appointment or booking (of an activity, medical care, etc.);79,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Online filing of tax returns in person;22,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Performing an interaction related to access to information;72,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Information:  Access to stored personal data (pension, employment history, etc.);56,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Information: Access to data bases or public records (cadastral records, company information, etc.);32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Information: Access to obtain information (services, loans, tax, etc.);57,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Performing an interaction related to obtaining documents;63,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Documentation: request an official document or certificate (birth, residence, etc.);42,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);39,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Total;2.787.993
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Downloading or printing an official form;57,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Arranging an appointment or booking (of an activity, medical care, etc.);75,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Online filing of tax returns in person;41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Performing an interaction related to access to information;77,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Information:  Access to stored personal data (pension, employment history, etc.);63,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Information: Access to data bases or public records (cadastral records, company information, etc.);33,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Information: Access to obtain information (services, loans, tax, etc.);59,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Performing an interaction related to obtaining documents;41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Documentation: request an official document or certificate (birth, residence, etc.);29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Total;3.335.645
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Downloading or printing an official form;58,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Arranging an appointment or booking (of an activity, medical care, etc.);76,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Online filing of tax returns in person;28,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Performing an interaction related to access to information;79
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Information:  Access to stored personal data (pension, employment history, etc.);64,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Information: Access to data bases or public records (cadastral records, company information, etc.);34,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Information: Access to obtain information (services, loans, tax, etc.);57,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Performing an interaction related to obtaining documents;53,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Documentation: request an official document or certificate (birth, residence, etc.);35,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Total;4.343.176
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Downloading or printing an official form;56,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Arranging an appointment or booking (of an activity, medical care, etc.);81,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Online filing of tax returns in person;38,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Performing an interaction related to access to information;74,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Information:  Access to stored personal data (pension, employment history, etc.);61,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Information: Access to data bases or public records (cadastral records, company information, etc.);33,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Information: Access to obtain information (services, loans, tax, etc.);56,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Performing an interaction related to obtaining documents;39,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Documentation: request an official document or certificate (birth, residence, etc.);28,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Total;15.157.762
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Downloading or printing an official form;60,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Arranging an appointment or booking (of an activity, medical care, etc.);77,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Online filing of tax returns in person;31,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Performing an interaction related to access to information;77
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Information:  Access to stored personal data (pension, employment history, etc.);61,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Information: Access to data bases or public records (cadastral records, company information, etc.);32,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Information: Access to obtain information (services, loans, tax, etc.);59,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Performing an interaction related to obtaining documents;54,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Documentation: request an official document or certificate (birth, residence, etc.);36,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);34,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Total;2.980.863
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Downloading or printing an official form;55,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Arranging an appointment or booking (of an activity, medical care, etc.);79,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Online filing of tax returns in person;25,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Performing an interaction related to access to information;71,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Information:  Access to stored personal data (pension, employment history, etc.);56,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Information: Access to data bases or public records (cadastral records, company information, etc.);25,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Information: Access to obtain information (services, loans, tax, etc.);48,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Performing an interaction related to obtaining documents;52
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Documentation: request an official document or certificate (birth, residence, etc.);37,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;13.226.638
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Downloading or printing an official form;59,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Arranging an appointment or booking (of an activity, medical care, etc.);80,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Online filing of tax returns in person;35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Performing an interaction related to access to information;76
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information:  Access to stored personal data (pension, employment history, etc.);63,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information: Access to data bases or public records (cadastral records, company information, etc.);30,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Information: Access to obtain information (services, loans, tax, etc.);57,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Performing an interaction related to obtaining documents;45,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: request an official document or certificate (birth, residence, etc.);30,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.033.768
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Downloading or printing an official form;64,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Arranging an appointment or booking (of an activity, medical care, etc.);81,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Online filing of tax returns in person;41,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to access to information;79,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information:  Access to stored personal data (pension, employment history, etc.);65,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to data bases or public records (cadastral records, company information, etc.);37,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to obtain information (services, loans, tax, etc.);61,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to obtaining documents;62,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: request an official document or certificate (birth, residence, etc.);46,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Average of types of contact with public administration agencies;4,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;12.345.032
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Downloading or printing an official form;57,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Arranging an appointment or booking (of an activity, medical care, etc.);74,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Online filing of tax returns in person;27,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to access to information;76,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information:  Access to stored personal data (pension, employment history, etc.);59,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to data bases or public records (cadastral records, company information, etc.);32,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to obtain information (services, loans, tax, etc.);56,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to obtaining documents;53,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: request an official document or certificate (birth, residence, etc.);35,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Total;24.772.621
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Downloading or printing an official form;59,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Arranging an appointment or booking (of an activity, medical care, etc.);78,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Online filing of tax returns in person;34,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Performing an interaction related to access to information;77
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Information:  Access to stored personal data (pension, employment history, etc.);62,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Information: Access to data bases or public records (cadastral records, company information, etc.);33,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Information: Access to obtain information (services, loans, tax, etc.);59
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Performing an interaction related to obtaining documents;50,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Documentation: request an official document or certificate (birth, residence, etc.);33,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Total;3.832.817
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Downloading or printing an official form;58,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Arranging an appointment or booking (of an activity, medical care, etc.);75,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Online filing of tax returns in person;20,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Performing an interaction related to access to information;72
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Information:  Access to stored personal data (pension, employment history, etc.);56,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Information: Access to data bases or public records (cadastral records, company information, etc.);24,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Information: Access to obtain information (services, loans, tax, etc.);47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Performing an interaction related to obtaining documents;53,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Documentation: request an official document or certificate (birth, residence, etc.);38,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Average of types of contact with public administration agencies;3,6