Reference population;Características socioeconómicas;Type of contact;Total Total Persons;Total Persons;Total;35.949.285 Total Persons;Total Persons;Use of one or more websites or apps of public administration agencies;79,7 Total Persons;Total Persons;Downloading or printing an official form;47 Total Persons;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);62,2 Total Persons;Total Persons;Online filing of tax returns in person;25,9 Total Persons;Total Persons;Performing an interaction related to access to information;60,8 Total Persons;Total Persons;Information: Access to stored personal data (pension, employment history, etc.);49,2 Total Persons;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);25,7 Total Persons;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);45,7 Total Persons;Total Persons;Performing an interaction related to obtaining documents;40,4 Total Persons;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);27,4 Total Persons;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,4 Total Persons;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Total Persons;Total Persons;Average of types of contact with public administration agencies;3,1 Total Persons;Studies completed: Less than primary;Total;918.169 Total Persons;Studies completed: Less than primary;Use of one or more websites or apps of public administration agencies;33,6 Total Persons;Studies completed: Less than primary;Downloading or printing an official form;13,7 Total Persons;Studies completed: Less than primary;Arranging an appointment or booking (of an activity, medical care, etc.);22,7 Total Persons;Studies completed: Less than primary;Online filing of tax returns in person;7,4 Total Persons;Studies completed: Less than primary;Performing an interaction related to access to information;22 Total Persons;Studies completed: Less than primary;Information: Access to stored personal data (pension, employment history, etc.);21,6 Total Persons;Studies completed: Less than primary;Information: Access to data bases or public records (cadastral records, company information, etc.);4 Total Persons;Studies completed: Less than primary;Information: Access to obtain information (services, loans, tax, etc.);8,8 Total Persons;Studies completed: Less than primary;Performing an interaction related to obtaining documents;7,3 Total Persons;Studies completed: Less than primary;Documentation: request an official document or certificate (birth, residence, etc.);1,6 Total Persons;Studies completed: Less than primary;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);6,1 Total Persons;Studies completed: Less than primary;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3,4 Total Persons;Studies completed: Less than primary;Average of types of contact with public administration agencies;0,9 Total Persons;Studies completed: Primary Education;Total;4.204.476 Total Persons;Studies completed: Primary Education;Use of one or more websites or apps of public administration agencies;48,2 Total Persons;Studies completed: Primary Education;Downloading or printing an official form;18,2 Total Persons;Studies completed: Primary Education;Arranging an appointment or booking (of an activity, medical care, etc.);35,5 Total Persons;Studies completed: Primary Education;Online filing of tax returns in person;7,7 Total Persons;Studies completed: Primary Education;Performing an interaction related to access to information;26,9 Total Persons;Studies completed: Primary Education;Information: Access to stored personal data (pension, employment history, etc.);21,9 Total Persons;Studies completed: Primary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);6,5 Total Persons;Studies completed: Primary Education;Information: Access to obtain information (services, loans, tax, etc.);14,4 Total Persons;Studies completed: Primary Education;Performing an interaction related to obtaining documents;15,6 Total Persons;Studies completed: Primary Education;Documentation: request an official document or certificate (birth, residence, etc.);8,5 Total Persons;Studies completed: Primary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);10,6 Total Persons;Studies completed: Primary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);1,5 Total Persons;Studies completed: Primary Education;Average of types of contact with public administration agencies;1,2 Total Persons;Studies completed: First stage Secondary Education;Total;8.623.966 Total Persons;Studies completed: First stage Secondary Education;Use of one or more websites or apps of public administration agencies;73,7 Total Persons;Studies completed: First stage Secondary Education;Downloading or printing an official form;33,7 Total Persons;Studies completed: First stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);54,9 Total Persons;Studies completed: First stage Secondary Education;Online filing of tax returns in person;16,1 Total Persons;Studies completed: First stage Secondary Education;Performing an interaction related to access to information;49,6 Total Persons;Studies completed: First stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);38,2 Total Persons;Studies completed: First stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);16,6 Total Persons;Studies completed: First stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);33,9 Total Persons;Studies completed: First stage Secondary Education;Performing an interaction related to obtaining documents;32,3 Total Persons;Studies completed: First stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);20 Total Persons;Studies completed: First stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,5 Total Persons;Studies completed: First stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,5 Total Persons;Studies completed: First stage Secondary Education;Average of types of contact with public administration agencies;2,4 Total Persons;Studies completed: Second stage Secondary Education;Total;7.863.676 Total Persons;Studies completed: Second stage Secondary Education;Use of one or more websites or apps of public administration agencies;85 Total Persons;Studies completed: Second stage Secondary Education;Downloading or printing an official form;46,8 Total Persons;Studies completed: Second stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);65,7 Total Persons;Studies completed: Second stage Secondary Education;Online filing of tax returns in person;21,4 Total Persons;Studies completed: Second stage Secondary Education;Performing an interaction related to access to information;63,5 Total Persons;Studies completed: Second stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);49,7 Total Persons;Studies completed: Second stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);24,9 Total Persons;Studies completed: Second stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);45,9 Total Persons;Studies completed: Second stage Secondary Education;Performing an interaction related to obtaining documents;44,1 Total Persons;Studies completed: Second stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);27,7 Total Persons;Studies completed: Second stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,9 Total Persons;Studies completed: Second stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,5 Total Persons;Studies completed: Second stage Secondary Education;Average of types of contact with public administration agencies;3,2 Total Persons;Studies completed: Advanced Vocational Education;Total;4.481.495 Total Persons;Studies completed: Advanced Vocational Education;Use of one or more websites or apps of public administration agencies;90,6 Total Persons;Studies completed: Advanced Vocational Education;Downloading or printing an official form;60,3 Total Persons;Studies completed: Advanced Vocational Education;Arranging an appointment or booking (of an activity, medical care, etc.);74,3 Total Persons;Studies completed: Advanced Vocational Education;Online filing of tax returns in person;33,8 Total Persons;Studies completed: Advanced Vocational Education;Performing an interaction related to access to information;74,4 Total Persons;Studies completed: Advanced Vocational Education;Information: Access to stored personal data (pension, employment history, etc.);61,4 Total Persons;Studies completed: Advanced Vocational Education;Information: Access to data bases or public records (cadastral records, company information, etc.);30,7 Total Persons;Studies completed: Advanced Vocational Education;Information: Access to obtain information (services, loans, tax, etc.);58,2 Total Persons;Studies completed: Advanced Vocational Education;Performing an interaction related to obtaining documents;51,1 Total Persons;Studies completed: Advanced Vocational Education;Documentation: request an official document or certificate (birth, residence, etc.);37,7 Total Persons;Studies completed: Advanced Vocational Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,3 Total Persons;Studies completed: Advanced Vocational Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,9 Total Persons;Studies completed: Advanced Vocational Education;Average of types of contact with public administration agencies;4 Total Persons;Studies completed: University studies and similar;Total;3.953.208 Total Persons;Studies completed: University studies and similar;Use of one or more websites or apps of public administration agencies;91,9 Total Persons;Studies completed: University studies and similar;Downloading or printing an official form;63,1 Total Persons;Studies completed: University studies and similar;Arranging an appointment or booking (of an activity, medical care, etc.);73,9 Total Persons;Studies completed: University studies and similar;Online filing of tax returns in person;39,2 Total Persons;Studies completed: University studies and similar;Performing an interaction related to access to information;78,2 Total Persons;Studies completed: University studies and similar;Information: Access to stored personal data (pension, employment history, etc.);64,2 Total Persons;Studies completed: University studies and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);37,9 Total Persons;Studies completed: University studies and similar;Information: Access to obtain information (services, loans, tax, etc.);64,3 Total Persons;Studies completed: University studies and similar;Performing an interaction related to obtaining documents;52,2 Total Persons;Studies completed: University studies and similar;Documentation: request an official document or certificate (birth, residence, etc.);36,6 Total Persons;Studies completed: University studies and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,3 Total Persons;Studies completed: University studies and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,3 Total Persons;Studies completed: University studies and similar;Average of types of contact with public administration agencies;4,2 Total Persons;Studies completed: University studies, Master's and similar;Total;5.461.833 Total Persons;Studies completed: University studies, Master's and similar;Use of one or more websites or apps of public administration agencies;94,3 Total Persons;Studies completed: University studies, Master's and similar;Downloading or printing an official form;71 Total Persons;Studies completed: University studies, Master's and similar;Arranging an appointment or booking (of an activity, medical care, etc.);76,3 Total Persons;Studies completed: University studies, Master's and similar;Online filing of tax returns in person;46,9 Total Persons;Studies completed: University studies, Master's and similar;Performing an interaction related to access to information;81,8 Total Persons;Studies completed: University studies, Master's and similar;Information: Access to stored personal data (pension, employment history, etc.);69 Total Persons;Studies completed: University studies, Master's and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);44,3 Total Persons;Studies completed: University studies, Master's and similar;Information: Access to obtain information (services, loans, tax, etc.);67,9 Total Persons;Studies completed: University studies, Master's and similar;Performing an interaction related to obtaining documents;54,1 Total Persons;Studies completed: University studies, Master's and similar;Documentation: request an official document or certificate (birth, residence, etc.);41,4 Total Persons;Studies completed: University studies, Master's and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3 Total Persons;Studies completed: University studies, Master's and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11 Total Persons;Studies completed: University studies, Master's and similar;Average of types of contact with public administration agencies;4,6 Total Persons;Studies completed: University doctorate;Total;442.463 Total Persons;Studies completed: University doctorate;Use of one or more websites or apps of public administration agencies;96,8 Total Persons;Studies completed: University doctorate;Downloading or printing an official form;81,4 Total Persons;Studies completed: University doctorate;Arranging an appointment or booking (of an activity, medical care, etc.);78,9 Total Persons;Studies completed: University doctorate;Online filing of tax returns in person;50,7 Total Persons;Studies completed: University doctorate;Performing an interaction related to access to information;85,3 Total Persons;Studies completed: University doctorate;Information: Access to stored personal data (pension, employment history, etc.);70,1 Total Persons;Studies completed: University doctorate;Information: Access to data bases or public records (cadastral records, company information, etc.);51,3 Total Persons;Studies completed: University doctorate;Information: Access to obtain information (services, loans, tax, etc.);76,9 Total Persons;Studies completed: University doctorate;Performing an interaction related to obtaining documents;54,8 Total Persons;Studies completed: University doctorate;Documentation: request an official document or certificate (birth, residence, etc.);42,2 Total Persons;Studies completed: University doctorate;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,9 Total Persons;Studies completed: University doctorate;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);17,9 Total Persons;Studies completed: University doctorate;Average of types of contact with public administration agencies;4,9 Total Persons;Studies completed: Others;Total;.. Total Persons;Studies completed: Others;Use of one or more websites or apps of public administration agencies;.. Total Persons;Studies completed: Others;Downloading or printing an official form;.. Total Persons;Studies completed: Others;Arranging an appointment or booking (of an activity, medical care, etc.);.. Total Persons;Studies completed: Others;Online filing of tax returns in person;.. Total Persons;Studies completed: Others;Performing an interaction related to access to information;.. Total Persons;Studies completed: Others;Information: Access to stored personal data (pension, employment history, etc.);.. Total Persons;Studies completed: Others;Information: Access to data bases or public records (cadastral records, company information, etc.);.. Total Persons;Studies completed: Others;Information: Access to obtain information (services, loans, tax, etc.);.. Total Persons;Studies completed: Others;Performing an interaction related to obtaining documents;.. Total Persons;Studies completed: Others;Documentation: request an official document or certificate (birth, residence, etc.);.. Total Persons;Studies completed: Others;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);.. Total Persons;Studies completed: Others;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);.. Total Persons;Studies completed: Others;Average of types of contact with public administration agencies;.. Total Persons;Employment situation: Employed economically active persons;Total;20.873.143 Total Persons;Employment situation: Employed economically active persons;Use of one or more websites or apps of public administration agencies;87,6 Total Persons;Employment situation: Employed economically active persons;Downloading or printing an official form;54,8 Total Persons;Employment situation: Employed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);69,4 Total Persons;Employment situation: Employed economically active persons;Online filing of tax returns in person;34,9 Total Persons;Employment situation: Employed economically active persons;Performing an interaction related to access to information;71 Total Persons;Employment situation: Employed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);59,4 Total Persons;Employment situation: Employed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);31,9 Total Persons;Employment situation: Employed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);54,3 Total Persons;Employment situation: Employed economically active persons;Performing an interaction related to obtaining documents;45,3 Total Persons;Employment situation: Employed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);32,3 Total Persons;Employment situation: Employed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25 Total Persons;Employment situation: Employed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3 Total Persons;Employment situation: Employed economically active persons;Average of types of contact with public administration agencies;3,7 Total Persons;Employment situation: Unemployed economically active persons;Total;3.708.259 Total Persons;Employment situation: Unemployed economically active persons;Use of one or more websites or apps of public administration agencies;80,7 Total Persons;Employment situation: Unemployed economically active persons;Downloading or printing an official form;48,1 Total Persons;Employment situation: Unemployed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);64,7 Total Persons;Employment situation: Unemployed economically active persons;Online filing of tax returns in person;17,2 Total Persons;Employment situation: Unemployed economically active persons;Performing an interaction related to access to information;63,4 Total Persons;Employment situation: Unemployed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);51,3 Total Persons;Employment situation: Unemployed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);19,8 Total Persons;Employment situation: Unemployed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);48,1 Total Persons;Employment situation: Unemployed economically active persons;Performing an interaction related to obtaining documents;48,7 Total Persons;Employment situation: Unemployed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);28 Total Persons;Employment situation: Unemployed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);34 Total Persons;Employment situation: Unemployed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,1 Total Persons;Employment situation: Unemployed economically active persons;Average of types of contact with public administration agencies;3,2 Total Persons;Employment situation: Inactive population: Students;Total;3.282.942 Total Persons;Employment situation: Inactive population: Students;Use of one or more websites or apps of public administration agencies;81,6 Total Persons;Employment situation: Inactive population: Students;Downloading or printing an official form;44,2 Total Persons;Employment situation: Inactive population: Students;Arranging an appointment or booking (of an activity, medical care, etc.);54,7 Total Persons;Employment situation: Inactive population: Students;Online filing of tax returns in person;3,9 Total Persons;Employment situation: Inactive population: Students;Performing an interaction related to access to information;51,4 Total Persons;Employment situation: Inactive population: Students;Information: Access to stored personal data (pension, employment history, etc.);32 Total Persons;Employment situation: Inactive population: Students;Information: Access to data bases or public records (cadastral records, company information, etc.);26,4 Total Persons;Employment situation: Inactive population: Students;Information: Access to obtain information (services, loans, tax, etc.);38,7 Total Persons;Employment situation: Inactive population: Students;Performing an interaction related to obtaining documents;54,4 Total Persons;Employment situation: Inactive population: Students;Documentation: request an official document or certificate (birth, residence, etc.);32,2 Total Persons;Employment situation: Inactive population: Students;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);36,6 Total Persons;Employment situation: Inactive population: Students;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Total Persons;Employment situation: Inactive population: Students;Average of types of contact with public administration agencies;2,8 Total Persons;Employment situation: Inactive population: Household chores;Total;1.706.330 Total Persons;Employment situation: Inactive population: Household chores;Use of one or more websites or apps of public administration agencies;59,9 Total Persons;Employment situation: Inactive population: Household chores;Downloading or printing an official form;26,5 Total Persons;Employment situation: Inactive population: Household chores;Arranging an appointment or booking (of an activity, medical care, etc.);50,2 Total Persons;Employment situation: Inactive population: Household chores;Online filing of tax returns in person;9,2 Total Persons;Employment situation: Inactive population: Household chores;Performing an interaction related to access to information;32,1 Total Persons;Employment situation: Inactive population: Household chores;Information: Access to stored personal data (pension, employment history, etc.);22,1 Total Persons;Employment situation: Inactive population: Household chores;Information: Access to data bases or public records (cadastral records, company information, etc.);6,4 Total Persons;Employment situation: Inactive population: Household chores;Information: Access to obtain information (services, loans, tax, etc.);21,1 Total Persons;Employment situation: Inactive population: Household chores;Performing an interaction related to obtaining documents;19,1 Total Persons;Employment situation: Inactive population: Household chores;Documentation: request an official document or certificate (birth, residence, etc.);13 Total Persons;Employment situation: Inactive population: Household chores;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);9,8 Total Persons;Employment situation: Inactive population: Household chores;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);1,3 Total Persons;Employment situation: Inactive population: Household chores;Average of types of contact with public administration agencies;1,6 Total Persons;Employment situation: Inactive population: Pensioners;Total;5.327.751 Total Persons;Employment situation: Inactive population: Pensioners;Use of one or more websites or apps of public administration agencies;55,5 Total Persons;Employment situation: Inactive population: Pensioners;Downloading or printing an official form;26,3 Total Persons;Employment situation: Inactive population: Pensioners;Arranging an appointment or booking (of an activity, medical care, etc.);42,7 Total Persons;Employment situation: Inactive population: Pensioners;Online filing of tax returns in person;17,2 Total Persons;Employment situation: Inactive population: Pensioners;Performing an interaction related to access to information;37,3 Total Persons;Employment situation: Inactive population: Pensioners;Information: Access to stored personal data (pension, employment history, etc.);29,9 Total Persons;Employment situation: Inactive population: Pensioners;Information: Access to data bases or public records (cadastral records, company information, etc.);13,3 Total Persons;Employment situation: Inactive population: Pensioners;Information: Access to obtain information (services, loans, tax, etc.);25 Total Persons;Employment situation: Inactive population: Pensioners;Performing an interaction related to obtaining documents;15,7 Total Persons;Employment situation: Inactive population: Pensioners;Documentation: request an official document or certificate (birth, residence, etc.);10,5 Total Persons;Employment situation: Inactive population: Pensioners;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);7,3 Total Persons;Employment situation: Inactive population: Pensioners;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,2 Total Persons;Employment situation: Inactive population: Pensioners;Average of types of contact with public administration agencies;1,8 Total Persons;Employment situation: Other employment situation;Total;1.050.860 Total Persons;Employment situation: Other employment situation;Use of one or more websites or apps of public administration agencies;66,7 Total Persons;Employment situation: Other employment situation;Downloading or printing an official form;35,9 Total Persons;Employment situation: Other employment situation;Arranging an appointment or booking (of an activity, medical care, etc.);53,3 Total Persons;Employment situation: Other employment situation;Online filing of tax returns in person;18 Total Persons;Employment situation: Other employment situation;Performing an interaction related to access to information;45,3 Total Persons;Employment situation: Other employment situation;Information: Access to stored personal data (pension, employment history, etc.);35,3 Total Persons;Employment situation: Other employment situation;Information: Access to data bases or public records (cadastral records, company information, etc.);14 Total Persons;Employment situation: Other employment situation;Information: Access to obtain information (services, loans, tax, etc.);33,2 Total Persons;Employment situation: Other employment situation;Performing an interaction related to obtaining documents;30,4 Total Persons;Employment situation: Other employment situation;Documentation: request an official document or certificate (birth, residence, etc.);22,3 Total Persons;Employment situation: Other employment situation;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,6 Total Persons;Employment situation: Other employment situation;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,1 Total Persons;Employment situation: Other employment situation;Average of types of contact with public administration agencies;2,3 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;14.894.908 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Use of one or more websites or apps of public administration agencies;89,1 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Downloading or printing an official form;54,7 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Arranging an appointment or booking (of an activity, medical care, etc.);70,2 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Online filing of tax returns in person;40,9 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to access to information;72,6 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to stored personal data (pension, employment history, etc.);61,2 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to data bases or public records (cadastral records, company information, etc.);32,4 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to obtain information (services, loans, tax, etc.);55,7 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to obtaining documents;44,6 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: request an official document or certificate (birth, residence, etc.);31,3 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,3 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Average of types of contact with public administration agencies;3,8 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.633.702 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Use of one or more websites or apps of public administration agencies;84,9 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Downloading or printing an official form;57,4 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Arranging an appointment or booking (of an activity, medical care, etc.);70,3 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Online filing of tax returns in person;27,2 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to access to information;69,4 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to stored personal data (pension, employment history, etc.);57,8 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to data bases or public records (cadastral records, company information, etc.);30,2 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to obtain information (services, loans, tax, etc.);51,7 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to obtaining documents;53,1 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: request an official document or certificate (birth, residence, etc.);39 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,2 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Average of types of contact with public administration agencies;3,7 Total Persons;Professional Situation (in main job): Self-employed with employees;Total;1.142.495 Total Persons;Professional Situation (in main job): Self-employed with employees;Use of one or more websites or apps of public administration agencies;85,1 Total Persons;Professional Situation (in main job): Self-employed with employees;Downloading or printing an official form;54,4 Total Persons;Professional Situation (in main job): Self-employed with employees;Arranging an appointment or booking (of an activity, medical care, etc.);68 Total Persons;Professional Situation (in main job): Self-employed with employees;Online filing of tax returns in person;12,2 Total Persons;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to access to information;65,5 Total Persons;Professional Situation (in main job): Self-employed with employees;Information: Access to stored personal data (pension, employment history, etc.);55,3 Total Persons;Professional Situation (in main job): Self-employed with employees;Information: Access to data bases or public records (cadastral records, company information, etc.);27,9 Total Persons;Professional Situation (in main job): Self-employed with employees;Information: Access to obtain information (services, loans, tax, etc.);47,9 Total Persons;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to obtaining documents;41,3 Total Persons;Professional Situation (in main job): Self-employed with employees;Documentation: request an official document or certificate (birth, residence, etc.);32,2 Total Persons;Professional Situation (in main job): Self-employed with employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,6 Total Persons;Professional Situation (in main job): Self-employed with employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1 Total Persons;Professional Situation (in main job): Self-employed with employees;Average of types of contact with public administration agencies;3,3 Total Persons;Professional Situation (in main job): Self-employed without employees;Total;1.947.137 Total Persons;Professional Situation (in main job): Self-employed without employees;Use of one or more websites or apps of public administration agencies;82,1 Total Persons;Professional Situation (in main job): Self-employed without employees;Downloading or printing an official form;53,2 Total Persons;Professional Situation (in main job): Self-employed without employees;Arranging an appointment or booking (of an activity, medical care, etc.);62,5 Total Persons;Professional Situation (in main job): Self-employed without employees;Online filing of tax returns in person;14,6 Total Persons;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to access to information;63,8 Total Persons;Professional Situation (in main job): Self-employed without employees;Information: Access to stored personal data (pension, employment history, etc.);50,5 Total Persons;Professional Situation (in main job): Self-employed without employees;Information: Access to data bases or public records (cadastral records, company information, etc.);30,1 Total Persons;Professional Situation (in main job): Self-employed without employees;Information: Access to obtain information (services, loans, tax, etc.);49,9 Total Persons;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to obtaining documents;43,4 Total Persons;Professional Situation (in main job): Self-employed without employees;Documentation: request an official document or certificate (birth, residence, etc.);31,7 Total Persons;Professional Situation (in main job): Self-employed without employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,8 Total Persons;Professional Situation (in main job): Self-employed without employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,9 Total Persons;Professional Situation (in main job): Self-employed without employees;Average of types of contact with public administration agencies;3,2 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Total;254.901 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Use of one or more websites or apps of public administration agencies;84,6 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Downloading or printing an official form;48,9 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Arranging an appointment or booking (of an activity, medical care, etc.);70,9 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Online filing of tax returns in person;20,4 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to access to information;71,9 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to stored personal data (pension, employment history, etc.);53,6 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to data bases or public records (cadastral records, company information, etc.);48,3 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to obtain information (services, loans, tax, etc.);56,8 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to obtaining documents;38,1 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Documentation: request an official document or certificate (birth, residence, etc.);31,6 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,2 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13,2 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Average of types of contact with public administration agencies;3,7 Total Persons;Professional working pattern (in main job): Full-time;Total;17.448.836 Total Persons;Professional working pattern (in main job): Full-time;Use of one or more websites or apps of public administration agencies;87,7 Total Persons;Professional working pattern (in main job): Full-time;Downloading or printing an official form;55,3 Total Persons;Professional working pattern (in main job): Full-time;Arranging an appointment or booking (of an activity, medical care, etc.);69,1 Total Persons;Professional working pattern (in main job): Full-time;Online filing of tax returns in person;36,9 Total Persons;Professional working pattern (in main job): Full-time;Performing an interaction related to access to information;71,8 Total Persons;Professional working pattern (in main job): Full-time;Information: Access to stored personal data (pension, employment history, etc.);60,2 Total Persons;Professional working pattern (in main job): Full-time;Information: Access to data bases or public records (cadastral records, company information, etc.);32,1 Total Persons;Professional working pattern (in main job): Full-time;Information: Access to obtain information (services, loans, tax, etc.);55,3 Total Persons;Professional working pattern (in main job): Full-time;Performing an interaction related to obtaining documents;44,3 Total Persons;Professional working pattern (in main job): Full-time;Documentation: request an official document or certificate (birth, residence, etc.);31,7 Total Persons;Professional working pattern (in main job): Full-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,1 Total Persons;Professional working pattern (in main job): Full-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4 Total Persons;Professional working pattern (in main job): Full-time;Average of types of contact with public administration agencies;3,7 Total Persons;Professional working pattern (in main job): Part-time;Total;3.424.307 Total Persons;Professional working pattern (in main job): Part-time;Use of one or more websites or apps of public administration agencies;87,4 Total Persons;Professional working pattern (in main job): Part-time;Downloading or printing an official form;52,2 Total Persons;Professional working pattern (in main job): Part-time;Arranging an appointment or booking (of an activity, medical care, etc.);70,8 Total Persons;Professional working pattern (in main job): Part-time;Online filing of tax returns in person;24,6 Total Persons;Professional working pattern (in main job): Part-time;Performing an interaction related to access to information;67,1 Total Persons;Professional working pattern (in main job): Part-time;Information: Access to stored personal data (pension, employment history, etc.);55,1 Total Persons;Professional working pattern (in main job): Part-time;Information: Access to data bases or public records (cadastral records, company information, etc.);30,7 Total Persons;Professional working pattern (in main job): Part-time;Information: Access to obtain information (services, loans, tax, etc.);49,1 Total Persons;Professional working pattern (in main job): Part-time;Performing an interaction related to obtaining documents;50,2 Total Persons;Professional working pattern (in main job): Part-time;Documentation: request an official document or certificate (birth, residence, etc.);35,6 Total Persons;Professional working pattern (in main job): Part-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,4 Total Persons;Professional working pattern (in main job): Part-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,8 Total Persons;Professional working pattern (in main job): Part-time;Average of types of contact with public administration agencies;3,6 Total Persons;Main occupation: Manual;Total;6.007.337 Total Persons;Main occupation: Manual;Use of one or more websites or apps of public administration agencies;76 Total Persons;Main occupation: Manual;Downloading or printing an official form;38,8 Total Persons;Main occupation: Manual;Arranging an appointment or booking (of an activity, medical care, etc.);58,7 Total Persons;Main occupation: Manual;Online filing of tax returns in person;22,5 Total Persons;Main occupation: Manual;Performing an interaction related to access to information;56,8 Total Persons;Main occupation: Manual;Information: Access to stored personal data (pension, employment history, etc.);46,9 Total Persons;Main occupation: Manual;Information: Access to data bases or public records (cadastral records, company information, etc.);20,6 Total Persons;Main occupation: Manual;Information: Access to obtain information (services, loans, tax, etc.);39,1 Total Persons;Main occupation: Manual;Performing an interaction related to obtaining documents;32 Total Persons;Main occupation: Manual;Documentation: request an official document or certificate (birth, residence, etc.);20,9 Total Persons;Main occupation: Manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,7 Total Persons;Main occupation: Manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,7 Total Persons;Main occupation: Manual;Average of types of contact with public administration agencies;2,7 Total Persons;Main occupation: Non-manual;Total;14.865.806 Total Persons;Main occupation: Non-manual;Use of one or more websites or apps of public administration agencies;92,3 Total Persons;Main occupation: Non-manual;Downloading or printing an official form;61,3 Total Persons;Main occupation: Non-manual;Arranging an appointment or booking (of an activity, medical care, etc.);73,7 Total Persons;Main occupation: Non-manual;Online filing of tax returns in person;39,9 Total Persons;Main occupation: Non-manual;Performing an interaction related to access to information;76,7 Total Persons;Main occupation: Non-manual;Information: Access to stored personal data (pension, employment history, etc.);64,4 Total Persons;Main occupation: Non-manual;Information: Access to data bases or public records (cadastral records, company information, etc.);36,5 Total Persons;Main occupation: Non-manual;Information: Access to obtain information (services, loans, tax, etc.);60,4 Total Persons;Main occupation: Non-manual;Performing an interaction related to obtaining documents;50,7 Total Persons;Main occupation: Non-manual;Documentation: request an official document or certificate (birth, residence, etc.);36,9 Total Persons;Main occupation: Non-manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,2 Total Persons;Main occupation: Non-manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,8 Total Persons;Main occupation: Non-manual;Average of types of contact with public administration agencies;4,1 Total Persons;Main occupation: ICT workers;Total;845.409 Total Persons;Main occupation: ICT workers;Use of one or more websites or apps of public administration agencies;97,9 Total Persons;Main occupation: ICT workers;Downloading or printing an official form;73,3 Total Persons;Main occupation: ICT workers;Arranging an appointment or booking (of an activity, medical care, etc.);78,3 Total Persons;Main occupation: ICT workers;Online filing of tax returns in person;59,8 Total Persons;Main occupation: ICT workers;Performing an interaction related to access to information;88,6 Total Persons;Main occupation: ICT workers;Information: Access to stored personal data (pension, employment history, etc.);73,7 Total Persons;Main occupation: ICT workers;Information: Access to data bases or public records (cadastral records, company information, etc.);49,9 Total Persons;Main occupation: ICT workers;Information: Access to obtain information (services, loans, tax, etc.);78,7 Total Persons;Main occupation: ICT workers;Performing an interaction related to obtaining documents;64,7 Total Persons;Main occupation: ICT workers;Documentation: request an official document or certificate (birth, residence, etc.);51,5 Total Persons;Main occupation: ICT workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,1 Total Persons;Main occupation: ICT workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);16,1 Total Persons;Main occupation: ICT workers;Average of types of contact with public administration agencies;5,1 Total Persons;Main occupation: Other workers;Total;20.027.734 Total Persons;Main occupation: Other workers;Use of one or more websites or apps of public administration agencies;87,2 Total Persons;Main occupation: Other workers;Downloading or printing an official form;54,1 Total Persons;Main occupation: Other workers;Arranging an appointment or booking (of an activity, medical care, etc.);69 Total Persons;Main occupation: Other workers;Online filing of tax returns in person;33,8 Total Persons;Main occupation: Other workers;Performing an interaction related to access to information;70,3 Total Persons;Main occupation: Other workers;Information: Access to stored personal data (pension, employment history, etc.);58,8 Total Persons;Main occupation: Other workers;Information: Access to data bases or public records (cadastral records, company information, etc.);31,1 Total Persons;Main occupation: Other workers;Information: Access to obtain information (services, loans, tax, etc.);53,2 Total Persons;Main occupation: Other workers;Performing an interaction related to obtaining documents;44,5 Total Persons;Main occupation: Other workers;Documentation: request an official document or certificate (birth, residence, etc.);31,5 Total Persons;Main occupation: Other workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,7 Total Persons;Main occupation: Other workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8 Total Persons;Main occupation: Other workers;Average of types of contact with public administration agencies;3,6 Total Persons;Net household monthly income Less than 900 Euros;Total;4.053.907 Total Persons;Net household monthly income Less than 900 Euros;Use of one or more websites or apps of public administration agencies;66,4 Total Persons;Net household monthly income Less than 900 Euros;Downloading or printing an official form;35,5 Total Persons;Net household monthly income Less than 900 Euros;Arranging an appointment or booking (of an activity, medical care, etc.);51,5 Total Persons;Net household monthly income Less than 900 Euros;Online filing of tax returns in person;12,5 Total Persons;Net household monthly income Less than 900 Euros;Performing an interaction related to access to information;45,5 Total Persons;Net household monthly income Less than 900 Euros;Information: Access to stored personal data (pension, employment history, etc.);36,4 Total Persons;Net household monthly income Less than 900 Euros;Information: Access to data bases or public records (cadastral records, company information, etc.);17,7 Total Persons;Net household monthly income Less than 900 Euros;Information: Access to obtain information (services, loans, tax, etc.);32,5 Total Persons;Net household monthly income Less than 900 Euros;Performing an interaction related to obtaining documents;37,9 Total Persons;Net household monthly income Less than 900 Euros;Documentation: request an official document or certificate (birth, residence, etc.);24,8 Total Persons;Net household monthly income Less than 900 Euros;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,7 Total Persons;Net household monthly income Less than 900 Euros;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,3 Total Persons;Net household monthly income Less than 900 Euros;Average of types of contact with public administration agencies;2,4 Total Persons;Net household monthly income : From 900 to less than 1,600;Total;10.138.964 Total Persons;Net household monthly income : From 900 to less than 1,600;Use of one or more websites or apps of public administration agencies;74,2 Total Persons;Net household monthly income : From 900 to less than 1,600;Downloading or printing an official form;38,9 Total Persons;Net household monthly income : From 900 to less than 1,600;Arranging an appointment or booking (of an activity, medical care, etc.);57,3 Total Persons;Net household monthly income : From 900 to less than 1,600;Online filing of tax returns in person;20,7 Total Persons;Net household monthly income : From 900 to less than 1,600;Performing an interaction related to access to information;52,5 Total Persons;Net household monthly income : From 900 to less than 1,600;Information: Access to stored personal data (pension, employment history, etc.);42,7 Total Persons;Net household monthly income : From 900 to less than 1,600;Information: Access to data bases or public records (cadastral records, company information, etc.);19,5 Total Persons;Net household monthly income : From 900 to less than 1,600;Information: Access to obtain information (services, loans, tax, etc.);36 Total Persons;Net household monthly income : From 900 to less than 1,600;Performing an interaction related to obtaining documents;34,6 Total Persons;Net household monthly income : From 900 to less than 1,600;Documentation: request an official document or certificate (birth, residence, etc.);22,2 Total Persons;Net household monthly income : From 900 to less than 1,600;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,7 Total Persons;Net household monthly income : From 900 to less than 1,600;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,4 Total Persons;Net household monthly income : From 900 to less than 1,600;Average of types of contact with public administration agencies;2,6 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Total;8.626.538 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Use of one or more websites or apps of public administration agencies;81,1 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Downloading or printing an official form;49,5 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Arranging an appointment or booking (of an activity, medical care, etc.);65,9 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Online filing of tax returns in person;28,6 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Performing an interaction related to access to information;64,4 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Information: Access to stored personal data (pension, employment history, etc.);52,8 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Information: Access to data bases or public records (cadastral records, company information, etc.);27,2 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Information: Access to obtain information (services, loans, tax, etc.);49,1 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Performing an interaction related to obtaining documents;40,9 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Documentation: request an official document or certificate (birth, residence, etc.);28,6 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,8 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,8 Total Persons;Net household monthly income : From 1,600 to less than 2,500;Average of types of contact with public administration agencies;3,3 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Total;4.192.469 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Use of one or more websites or apps of public administration agencies;86,2 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Downloading or printing an official form;54,8 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Arranging an appointment or booking (of an activity, medical care, etc.);67,8 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Online filing of tax returns in person;29,7 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Performing an interaction related to access to information;68,2 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Information: Access to stored personal data (pension, employment history, etc.);53,6 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Information: Access to data bases or public records (cadastral records, company information, etc.);28,4 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Information: Access to obtain information (services, loans, tax, etc.);51,6 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Performing an interaction related to obtaining documents;45,6 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Documentation: request an official document or certificate (birth, residence, etc.);32,4 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,7 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,5 Total Persons;Net household monthly income : From 2,500 to less than 3,000;Average of types of contact with public administration agencies;3,5 Total Persons;Net household monthly income 3,000 euros or more;Total;8.451.648 Total Persons;Net household monthly income 3,000 euros or more;Use of one or more websites or apps of public administration agencies;88,3 Total Persons;Net household monthly income 3,000 euros or more;Downloading or printing an official form;56,7 Total Persons;Net household monthly income 3,000 euros or more;Arranging an appointment or booking (of an activity, medical care, etc.);67,3 Total Persons;Net household monthly income 3,000 euros or more;Online filing of tax returns in person;34,7 Total Persons;Net household monthly income 3,000 euros or more;Performing an interaction related to access to information;71,4 Total Persons;Net household monthly income 3,000 euros or more;Information: Access to stored personal data (pension, employment history, etc.);58,4 Total Persons;Net household monthly income 3,000 euros or more;Information: Access to data bases or public records (cadastral records, company information, etc.);34,4 Total Persons;Net household monthly income 3,000 euros or more;Information: Access to obtain information (services, loans, tax, etc.);57,7 Total Persons;Net household monthly income 3,000 euros or more;Performing an interaction related to obtaining documents;45,7 Total Persons;Net household monthly income 3,000 euros or more;Documentation: request an official document or certificate (birth, residence, etc.);31,6 Total Persons;Net household monthly income 3,000 euros or more;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,8 Total Persons;Net household monthly income 3,000 euros or more;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5 Total Persons;Net household monthly income 3,000 euros or more;Average of types of contact with public administration agencies;3,7 Total Persons;Net household monthly income DK/NA;Total;485.760 Total Persons;Net household monthly income DK/NA;Use of one or more websites or apps of public administration agencies;74,1 Total Persons;Net household monthly income DK/NA;Downloading or printing an official form;35,5 Total Persons;Net household monthly income DK/NA;Arranging an appointment or booking (of an activity, medical care, etc.);50,2 Total Persons;Net household monthly income DK/NA;Online filing of tax returns in person;13,3 Total Persons;Net household monthly income DK/NA;Performing an interaction related to access to information;50,9 Total Persons;Net household monthly income DK/NA;Information: Access to stored personal data (pension, employment history, etc.);31,5 Total Persons;Net household monthly income DK/NA;Information: Access to data bases or public records (cadastral records, company information, etc.);16,1 Total Persons;Net household monthly income DK/NA;Information: Access to obtain information (services, loans, tax, etc.);36,3 Total Persons;Net household monthly income DK/NA;Performing an interaction related to obtaining documents;36,8 Total Persons;Net household monthly income DK/NA;Documentation: request an official document or certificate (birth, residence, etc.);21,3 Total Persons;Net household monthly income DK/NA;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);13,9 Total Persons;Net household monthly income DK/NA;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,1 Total Persons;Net household monthly income DK/NA;Average of types of contact with public administration agencies;2,3 Internet users in the last 12 months;Total Persons;Total;34.497.105 Internet users in the last 12 months;Total Persons;Use of one or more websites or apps of public administration agencies;83 Internet users in the last 12 months;Total Persons;Downloading or printing an official form;49 Internet users in the last 12 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);64,8 Internet users in the last 12 months;Total Persons;Online filing of tax returns in person;27 Internet users in the last 12 months;Total Persons;Performing an interaction related to access to information;63,4 Internet users in the last 12 months;Total Persons;Information: Access to stored personal data (pension, employment history, etc.);51,3 Internet users in the last 12 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);26,7 Internet users in the last 12 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);47,6 Internet users in the last 12 months;Total Persons;Performing an interaction related to obtaining documents;42,1 Internet users in the last 12 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);28,6 Internet users in the last 12 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,4 Internet users in the last 12 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3 Internet users in the last 12 months;Total Persons;Average of types of contact with public administration agencies;3,3 Internet users in the last 12 months;Studies completed: Less than primary;Total;648.031 Internet users in the last 12 months;Studies completed: Less than primary;Use of one or more websites or apps of public administration agencies;47,6 Internet users in the last 12 months;Studies completed: Less than primary;Downloading or printing an official form;19,4 Internet users in the last 12 months;Studies completed: Less than primary;Arranging an appointment or booking (of an activity, medical care, etc.);32,2 Internet users in the last 12 months;Studies completed: Less than primary;Online filing of tax returns in person;10,5 Internet users in the last 12 months;Studies completed: Less than primary;Performing an interaction related to access to information;31,1 Internet users in the last 12 months;Studies completed: Less than primary;Information: Access to stored personal data (pension, employment history, etc.);30,6 Internet users in the last 12 months;Studies completed: Less than primary;Information: Access to data bases or public records (cadastral records, company information, etc.);5,7 Internet users in the last 12 months;Studies completed: Less than primary;Information: Access to obtain information (services, loans, tax, etc.);12,4 Internet users in the last 12 months;Studies completed: Less than primary;Performing an interaction related to obtaining documents;10,4 Internet users in the last 12 months;Studies completed: Less than primary;Documentation: request an official document or certificate (birth, residence, etc.);2,3 Internet users in the last 12 months;Studies completed: Less than primary;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);8,7 Internet users in the last 12 months;Studies completed: Less than primary;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,8 Internet users in the last 12 months;Studies completed: Less than primary;Average of types of contact with public administration agencies;1,3 Internet users in the last 12 months;Studies completed: Primary Education;Total;3.529.584 Internet users in the last 12 months;Studies completed: Primary Education;Use of one or more websites or apps of public administration agencies;57,4 Internet users in the last 12 months;Studies completed: Primary Education;Downloading or printing an official form;21,6 Internet users in the last 12 months;Studies completed: Primary Education;Arranging an appointment or booking (of an activity, medical care, etc.);42,3 Internet users in the last 12 months;Studies completed: Primary Education;Online filing of tax returns in person;9,2 Internet users in the last 12 months;Studies completed: Primary Education;Performing an interaction related to access to information;32 Internet users in the last 12 months;Studies completed: Primary Education;Information: Access to stored personal data (pension, employment history, etc.);26,1 Internet users in the last 12 months;Studies completed: Primary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);7,8 Internet users in the last 12 months;Studies completed: Primary Education;Information: Access to obtain information (services, loans, tax, etc.);17,2 Internet users in the last 12 months;Studies completed: Primary Education;Performing an interaction related to obtaining documents;18,6 Internet users in the last 12 months;Studies completed: Primary Education;Documentation: request an official document or certificate (birth, residence, etc.);10,2 Internet users in the last 12 months;Studies completed: Primary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);12,7 Internet users in the last 12 months;Studies completed: Primary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);1,7 Internet users in the last 12 months;Studies completed: Primary Education;Average of types of contact with public administration agencies;1,5 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Total;8.283.492 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Use of one or more websites or apps of public administration agencies;76,7 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Downloading or printing an official form;35,1 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);57,1 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Online filing of tax returns in person;16,8 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Performing an interaction related to access to information;51,6 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);39,7 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);17,3 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);35,3 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Performing an interaction related to obtaining documents;33,7 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);20,8 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,4 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,7 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Average of types of contact with public administration agencies;2,5 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Total;7.769.776 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Use of one or more websites or apps of public administration agencies;86 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Downloading or printing an official form;47,4 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);66,4 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Online filing of tax returns in person;21,7 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Performing an interaction related to access to information;64,2 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);50,3 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);25,2 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);46,5 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Performing an interaction related to obtaining documents;44,7 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);28 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,2 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Average of types of contact with public administration agencies;3,2 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Total;4.446.542 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Use of one or more websites or apps of public administration agencies;91,4 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Downloading or printing an official form;60,8 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Arranging an appointment or booking (of an activity, medical care, etc.);74,9 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Online filing of tax returns in person;34,1 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Performing an interaction related to access to information;74,9 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to stored personal data (pension, employment history, etc.);61,9 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to data bases or public records (cadastral records, company information, etc.);30,9 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to obtain information (services, loans, tax, etc.);58,7 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Performing an interaction related to obtaining documents;51,5 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: request an official document or certificate (birth, residence, etc.);38 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,5 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Average of types of contact with public administration agencies;4 Internet users in the last 12 months;Studies completed: University studies and similar;Total;3.927.784 Internet users in the last 12 months;Studies completed: University studies and similar;Use of one or more websites or apps of public administration agencies;92,5 Internet users in the last 12 months;Studies completed: University studies and similar;Downloading or printing an official form;63,5 Internet users in the last 12 months;Studies completed: University studies and similar;Arranging an appointment or booking (of an activity, medical care, etc.);74,4 Internet users in the last 12 months;Studies completed: University studies and similar;Online filing of tax returns in person;39,5 Internet users in the last 12 months;Studies completed: University studies and similar;Performing an interaction related to access to information;78,7 Internet users in the last 12 months;Studies completed: University studies and similar;Information: Access to stored personal data (pension, employment history, etc.);64,6 Internet users in the last 12 months;Studies completed: University studies and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);38,2 Internet users in the last 12 months;Studies completed: University studies and similar;Information: Access to obtain information (services, loans, tax, etc.);64,7 Internet users in the last 12 months;Studies completed: University studies and similar;Performing an interaction related to obtaining documents;52,5 Internet users in the last 12 months;Studies completed: University studies and similar;Documentation: request an official document or certificate (birth, residence, etc.);36,8 Internet users in the last 12 months;Studies completed: University studies and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,5 Internet users in the last 12 months;Studies completed: University studies and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,3 Internet users in the last 12 months;Studies completed: University studies and similar;Average of types of contact with public administration agencies;4,2 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Total;5.449.432 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Use of one or more websites or apps of public administration agencies;94,5 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Downloading or printing an official form;71,1 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Arranging an appointment or booking (of an activity, medical care, etc.);76,5 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Online filing of tax returns in person;47 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Performing an interaction related to access to information;82 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to stored personal data (pension, employment history, etc.);69,2 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);44,4 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to obtain information (services, loans, tax, etc.);68,1 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Performing an interaction related to obtaining documents;54,3 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: request an official document or certificate (birth, residence, etc.);41,5 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,4 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,1 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Average of types of contact with public administration agencies;4,6 Internet users in the last 12 months;Studies completed: University doctorate;Total;442.463 Internet users in the last 12 months;Studies completed: University doctorate;Use of one or more websites or apps of public administration agencies;96,8 Internet users in the last 12 months;Studies completed: University doctorate;Downloading or printing an official form;81,4 Internet users in the last 12 months;Studies completed: University doctorate;Arranging an appointment or booking (of an activity, medical care, etc.);78,9 Internet users in the last 12 months;Studies completed: University doctorate;Online filing of tax returns in person;50,7 Internet users in the last 12 months;Studies completed: University doctorate;Performing an interaction related to access to information;85,3 Internet users in the last 12 months;Studies completed: University doctorate;Information: Access to stored personal data (pension, employment history, etc.);70,1 Internet users in the last 12 months;Studies completed: University doctorate;Information: Access to data bases or public records (cadastral records, company information, etc.);51,3 Internet users in the last 12 months;Studies completed: University doctorate;Information: Access to obtain information (services, loans, tax, etc.);76,9 Internet users in the last 12 months;Studies completed: University doctorate;Performing an interaction related to obtaining documents;54,8 Internet users in the last 12 months;Studies completed: University doctorate;Documentation: request an official document or certificate (birth, residence, etc.);42,2 Internet users in the last 12 months;Studies completed: University doctorate;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,9 Internet users in the last 12 months;Studies completed: University doctorate;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);17,9 Internet users in the last 12 months;Studies completed: University doctorate;Average of types of contact with public administration agencies;4,9 Internet users in the last 12 months;Studies completed: Others;Total;.. Internet users in the last 12 months;Studies completed: Others;Use of one or more websites or apps of public administration agencies;.. Internet users in the last 12 months;Studies completed: Others;Downloading or printing an official form;.. Internet users in the last 12 months;Studies completed: Others;Arranging an appointment or booking (of an activity, medical care, etc.);.. Internet users in the last 12 months;Studies completed: Others;Online filing of tax returns in person;.. Internet users in the last 12 months;Studies completed: Others;Performing an interaction related to access to information;.. Internet users in the last 12 months;Studies completed: Others;Information: Access to stored personal data (pension, employment history, etc.);.. Internet users in the last 12 months;Studies completed: Others;Information: Access to data bases or public records (cadastral records, company information, etc.);.. Internet users in the last 12 months;Studies completed: Others;Information: Access to obtain information (services, loans, tax, etc.);.. Internet users in the last 12 months;Studies completed: Others;Performing an interaction related to obtaining documents;.. Internet users in the last 12 months;Studies completed: Others;Documentation: request an official document or certificate (birth, residence, etc.);.. Internet users in the last 12 months;Studies completed: Others;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);.. Internet users in the last 12 months;Studies completed: Others;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);.. Internet users in the last 12 months;Studies completed: Others;Average of types of contact with public administration agencies;.. Internet users in the last 12 months;Employment situation: Employed economically active persons;Total;20.681.538 Internet users in the last 12 months;Employment situation: Employed economically active persons;Use of one or more websites or apps of public administration agencies;88,4 Internet users in the last 12 months;Employment situation: Employed economically active persons;Downloading or printing an official form;55,3 Internet users in the last 12 months;Employment situation: Employed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);70 Internet users in the last 12 months;Employment situation: Employed economically active persons;Online filing of tax returns in person;35,2 Internet users in the last 12 months;Employment situation: Employed economically active persons;Performing an interaction related to access to information;71,7 Internet users in the last 12 months;Employment situation: Employed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);59,9 Internet users in the last 12 months;Employment situation: Employed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);32,2 Internet users in the last 12 months;Employment situation: Employed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);54,8 Internet users in the last 12 months;Employment situation: Employed economically active persons;Performing an interaction related to obtaining documents;45,7 Internet users in the last 12 months;Employment situation: Employed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);32,6 Internet users in the last 12 months;Employment situation: Employed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,2 Internet users in the last 12 months;Employment situation: Employed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4 Internet users in the last 12 months;Employment situation: Employed economically active persons;Average of types of contact with public administration agencies;3,7 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Total;3.567.193 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Use of one or more websites or apps of public administration agencies;83,9 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Downloading or printing an official form;50 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);67,2 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Online filing of tax returns in person;17,9 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Performing an interaction related to access to information;65,9 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);53,4 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);20,6 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);50 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Performing an interaction related to obtaining documents;50,6 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);29,2 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,3 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Average of types of contact with public administration agencies;3,3 Internet users in the last 12 months;Employment situation: Inactive population: Students;Total;3.278.272 Internet users in the last 12 months;Employment situation: Inactive population: Students;Use of one or more websites or apps of public administration agencies;81,7 Internet users in the last 12 months;Employment situation: Inactive population: Students;Downloading or printing an official form;44,3 Internet users in the last 12 months;Employment situation: Inactive population: Students;Arranging an appointment or booking (of an activity, medical care, etc.);54,8 Internet users in the last 12 months;Employment situation: Inactive population: Students;Online filing of tax returns in person;3,9 Internet users in the last 12 months;Employment situation: Inactive population: Students;Performing an interaction related to access to information;51,5 Internet users in the last 12 months;Employment situation: Inactive population: Students;Information: Access to stored personal data (pension, employment history, etc.);32 Internet users in the last 12 months;Employment situation: Inactive population: Students;Information: Access to data bases or public records (cadastral records, company information, etc.);26,4 Internet users in the last 12 months;Employment situation: Inactive population: Students;Information: Access to obtain information (services, loans, tax, etc.);38,8 Internet users in the last 12 months;Employment situation: Inactive population: Students;Performing an interaction related to obtaining documents;54,5 Internet users in the last 12 months;Employment situation: Inactive population: Students;Documentation: request an official document or certificate (birth, residence, etc.);32,2 Internet users in the last 12 months;Employment situation: Inactive population: Students;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);36,7 Internet users in the last 12 months;Employment situation: Inactive population: Students;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 12 months;Employment situation: Inactive population: Students;Average of types of contact with public administration agencies;2,8 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Total;1.565.670 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Use of one or more websites or apps of public administration agencies;65,3 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Downloading or printing an official form;28,8 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Arranging an appointment or booking (of an activity, medical care, etc.);54,7 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Online filing of tax returns in person;10 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Performing an interaction related to access to information;35 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to stored personal data (pension, employment history, etc.);24,1 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to data bases or public records (cadastral records, company information, etc.);7 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to obtain information (services, loans, tax, etc.);23 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Performing an interaction related to obtaining documents;20,8 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: request an official document or certificate (birth, residence, etc.);14,2 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);10,6 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);1,4 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Average of types of contact with public administration agencies;1,7 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Total;4.442.764 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Use of one or more websites or apps of public administration agencies;66,6 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Downloading or printing an official form;31,6 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Arranging an appointment or booking (of an activity, medical care, etc.);51,2 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Online filing of tax returns in person;20,7 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to access to information;44,7 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to stored personal data (pension, employment history, etc.);35,9 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to data bases or public records (cadastral records, company information, etc.);16 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to obtain information (services, loans, tax, etc.);30 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to obtaining documents;18,9 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: request an official document or certificate (birth, residence, etc.);12,5 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);8,8 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Average of types of contact with public administration agencies;2,1 Internet users in the last 12 months;Employment situation: Other employment situation;Total;961.666 Internet users in the last 12 months;Employment situation: Other employment situation;Use of one or more websites or apps of public administration agencies;72,9 Internet users in the last 12 months;Employment situation: Other employment situation;Downloading or printing an official form;39,3 Internet users in the last 12 months;Employment situation: Other employment situation;Arranging an appointment or booking (of an activity, medical care, etc.);58,2 Internet users in the last 12 months;Employment situation: Other employment situation;Online filing of tax returns in person;19,7 Internet users in the last 12 months;Employment situation: Other employment situation;Performing an interaction related to access to information;49,5 Internet users in the last 12 months;Employment situation: Other employment situation;Information: Access to stored personal data (pension, employment history, etc.);38,6 Internet users in the last 12 months;Employment situation: Other employment situation;Information: Access to data bases or public records (cadastral records, company information, etc.);15,3 Internet users in the last 12 months;Employment situation: Other employment situation;Information: Access to obtain information (services, loans, tax, etc.);36,3 Internet users in the last 12 months;Employment situation: Other employment situation;Performing an interaction related to obtaining documents;33,2 Internet users in the last 12 months;Employment situation: Other employment situation;Documentation: request an official document or certificate (birth, residence, etc.);24,3 Internet users in the last 12 months;Employment situation: Other employment situation;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,1 Internet users in the last 12 months;Employment situation: Other employment situation;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,4 Internet users in the last 12 months;Employment situation: Other employment situation;Average of types of contact with public administration agencies;2,5 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;14.803.920 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Use of one or more websites or apps of public administration agencies;89,6 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Downloading or printing an official form;55 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Arranging an appointment or booking (of an activity, medical care, etc.);70,6 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Online filing of tax returns in person;41,1 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to access to information;73,1 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to stored personal data (pension, employment history, etc.);61,6 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to data bases or public records (cadastral records, company information, etc.);32,6 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to obtain information (services, loans, tax, etc.);56,1 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to obtaining documents;44,9 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: request an official document or certificate (birth, residence, etc.);31,4 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,5 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Average of types of contact with public administration agencies;3,8 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.605.951 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Use of one or more websites or apps of public administration agencies;85,8 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Downloading or printing an official form;58 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Arranging an appointment or booking (of an activity, medical care, etc.);71,1 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Online filing of tax returns in person;27,5 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to access to information;70,1 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to stored personal data (pension, employment history, etc.);58,5 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to data bases or public records (cadastral records, company information, etc.);30,5 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to obtain information (services, loans, tax, etc.);52,3 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to obtaining documents;53,7 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: request an official document or certificate (birth, residence, etc.);39,4 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,6 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,7 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Average of types of contact with public administration agencies;3,8 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;1.117.445 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Use of one or more websites or apps of public administration agencies;87 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Downloading or printing an official form;55,6 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Arranging an appointment or booking (of an activity, medical care, etc.);69,5 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Online filing of tax returns in person;12,5 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to access to information;67 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to stored personal data (pension, employment history, etc.);56,6 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to data bases or public records (cadastral records, company information, etc.);28,5 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to obtain information (services, loans, tax, etc.);49 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to obtaining documents;42,2 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: request an official document or certificate (birth, residence, etc.);32,9 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,3 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Average of types of contact with public administration agencies;3,4 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;1.915.246 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Use of one or more websites or apps of public administration agencies;83,4 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Downloading or printing an official form;54,1 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Arranging an appointment or booking (of an activity, medical care, etc.);63,5 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Online filing of tax returns in person;14,8 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to access to information;64,9 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to stored personal data (pension, employment history, etc.);51,3 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to data bases or public records (cadastral records, company information, etc.);30,6 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to obtain information (services, loans, tax, etc.);50,8 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to obtaining documents;44,1 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: request an official document or certificate (birth, residence, etc.);32,3 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,2 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Average of types of contact with public administration agencies;3,3 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Total;238.977 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Use of one or more websites or apps of public administration agencies;90,2 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Downloading or printing an official form;52,2 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Arranging an appointment or booking (of an activity, medical care, etc.);75,6 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Online filing of tax returns in person;21,8 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to access to information;76,7 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to stored personal data (pension, employment history, etc.);57,2 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to data bases or public records (cadastral records, company information, etc.);51,6 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to obtain information (services, loans, tax, etc.);60,6 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to obtaining documents;40,6 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: request an official document or certificate (birth, residence, etc.);33,8 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,6 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);14,1 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Average of types of contact with public administration agencies;3,9 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Total;17.285.485 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Use of one or more websites or apps of public administration agencies;88,5 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Downloading or printing an official form;55,9 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Arranging an appointment or booking (of an activity, medical care, etc.);69,7 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Online filing of tax returns in person;37,3 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Performing an interaction related to access to information;72,4 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to stored personal data (pension, employment history, etc.);60,8 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to data bases or public records (cadastral records, company information, etc.);32,4 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to obtain information (services, loans, tax, etc.);55,8 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Performing an interaction related to obtaining documents;44,8 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: request an official document or certificate (birth, residence, etc.);32 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,4 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Average of types of contact with public administration agencies;3,8 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Total;3.396.054 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Use of one or more websites or apps of public administration agencies;88,1 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Downloading or printing an official form;52,6 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Arranging an appointment or booking (of an activity, medical care, etc.);71,4 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Online filing of tax returns in person;24,8 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Performing an interaction related to access to information;67,6 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to stored personal data (pension, employment history, etc.);55,5 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to data bases or public records (cadastral records, company information, etc.);30,9 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to obtain information (services, loans, tax, etc.);49,5 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Performing an interaction related to obtaining documents;50,6 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: request an official document or certificate (birth, residence, etc.);35,9 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,7 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,8 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Average of types of contact with public administration agencies;3,6 Internet users in the last 12 months;Main occupation: Manual;Total;5.887.587 Internet users in the last 12 months;Main occupation: Manual;Use of one or more websites or apps of public administration agencies;77,6 Internet users in the last 12 months;Main occupation: Manual;Downloading or printing an official form;39,6 Internet users in the last 12 months;Main occupation: Manual;Arranging an appointment or booking (of an activity, medical care, etc.);59,9 Internet users in the last 12 months;Main occupation: Manual;Online filing of tax returns in person;23 Internet users in the last 12 months;Main occupation: Manual;Performing an interaction related to access to information;58 Internet users in the last 12 months;Main occupation: Manual;Information: Access to stored personal data (pension, employment history, etc.);47,8 Internet users in the last 12 months;Main occupation: Manual;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 12 months;Main occupation: Manual;Information: Access to obtain information (services, loans, tax, etc.);39,9 Internet users in the last 12 months;Main occupation: Manual;Performing an interaction related to obtaining documents;32,7 Internet users in the last 12 months;Main occupation: Manual;Documentation: request an official document or certificate (birth, residence, etc.);21,4 Internet users in the last 12 months;Main occupation: Manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,1 Internet users in the last 12 months;Main occupation: Manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,8 Internet users in the last 12 months;Main occupation: Manual;Average of types of contact with public administration agencies;2,8 Internet users in the last 12 months;Main occupation: Non-manual;Total;14.793.951 Internet users in the last 12 months;Main occupation: Non-manual;Use of one or more websites or apps of public administration agencies;92,8 Internet users in the last 12 months;Main occupation: Non-manual;Downloading or printing an official form;61,6 Internet users in the last 12 months;Main occupation: Non-manual;Arranging an appointment or booking (of an activity, medical care, etc.);74 Internet users in the last 12 months;Main occupation: Non-manual;Online filing of tax returns in person;40,1 Internet users in the last 12 months;Main occupation: Non-manual;Performing an interaction related to access to information;77,1 Internet users in the last 12 months;Main occupation: Non-manual;Information: Access to stored personal data (pension, employment history, etc.);64,7 Internet users in the last 12 months;Main occupation: Non-manual;Information: Access to data bases or public records (cadastral records, company information, etc.);36,6 Internet users in the last 12 months;Main occupation: Non-manual;Information: Access to obtain information (services, loans, tax, etc.);60,7 Internet users in the last 12 months;Main occupation: Non-manual;Performing an interaction related to obtaining documents;50,9 Internet users in the last 12 months;Main occupation: Non-manual;Documentation: request an official document or certificate (birth, residence, etc.);37,1 Internet users in the last 12 months;Main occupation: Non-manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3 Internet users in the last 12 months;Main occupation: Non-manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,8 Internet users in the last 12 months;Main occupation: Non-manual;Average of types of contact with public administration agencies;4,1 Internet users in the last 12 months;Main occupation: ICT workers;Total;845.409 Internet users in the last 12 months;Main occupation: ICT workers;Use of one or more websites or apps of public administration agencies;97,9 Internet users in the last 12 months;Main occupation: ICT workers;Downloading or printing an official form;73,3 Internet users in the last 12 months;Main occupation: ICT workers;Arranging an appointment or booking (of an activity, medical care, etc.);78,3 Internet users in the last 12 months;Main occupation: ICT workers;Online filing of tax returns in person;59,8 Internet users in the last 12 months;Main occupation: ICT workers;Performing an interaction related to access to information;88,6 Internet users in the last 12 months;Main occupation: ICT workers;Information: Access to stored personal data (pension, employment history, etc.);73,7 Internet users in the last 12 months;Main occupation: ICT workers;Information: Access to data bases or public records (cadastral records, company information, etc.);49,9 Internet users in the last 12 months;Main occupation: ICT workers;Information: Access to obtain information (services, loans, tax, etc.);78,7 Internet users in the last 12 months;Main occupation: ICT workers;Performing an interaction related to obtaining documents;64,7 Internet users in the last 12 months;Main occupation: ICT workers;Documentation: request an official document or certificate (birth, residence, etc.);51,5 Internet users in the last 12 months;Main occupation: ICT workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,1 Internet users in the last 12 months;Main occupation: ICT workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);16,1 Internet users in the last 12 months;Main occupation: ICT workers;Average of types of contact with public administration agencies;5,1 Internet users in the last 12 months;Main occupation: Other workers;Total;19.836.129 Internet users in the last 12 months;Main occupation: Other workers;Use of one or more websites or apps of public administration agencies;88 Internet users in the last 12 months;Main occupation: Other workers;Downloading or printing an official form;54,6 Internet users in the last 12 months;Main occupation: Other workers;Arranging an appointment or booking (of an activity, medical care, etc.);69,7 Internet users in the last 12 months;Main occupation: Other workers;Online filing of tax returns in person;34,2 Internet users in the last 12 months;Main occupation: Other workers;Performing an interaction related to access to information;70,9 Internet users in the last 12 months;Main occupation: Other workers;Information: Access to stored personal data (pension, employment history, etc.);59,3 Internet users in the last 12 months;Main occupation: Other workers;Information: Access to data bases or public records (cadastral records, company information, etc.);31,4 Internet users in the last 12 months;Main occupation: Other workers;Information: Access to obtain information (services, loans, tax, etc.);53,7 Internet users in the last 12 months;Main occupation: Other workers;Performing an interaction related to obtaining documents;44,9 Internet users in the last 12 months;Main occupation: Other workers;Documentation: request an official document or certificate (birth, residence, etc.);31,8 Internet users in the last 12 months;Main occupation: Other workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,9 Internet users in the last 12 months;Main occupation: Other workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1 Internet users in the last 12 months;Main occupation: Other workers;Average of types of contact with public administration agencies;3,7 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Total;3.651.381 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Use of one or more websites or apps of public administration agencies;73,7 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Downloading or printing an official form;39,4 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Arranging an appointment or booking (of an activity, medical care, etc.);57,2 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Online filing of tax returns in person;13,8 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Performing an interaction related to access to information;50,5 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Information: Access to stored personal data (pension, employment history, etc.);40,4 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Information: Access to data bases or public records (cadastral records, company information, etc.);19,6 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Information: Access to obtain information (services, loans, tax, etc.);36,1 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Performing an interaction related to obtaining documents;42,1 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Documentation: request an official document or certificate (birth, residence, etc.);27,5 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,5 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Average of types of contact with public administration agencies;2,7 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Total;9.587.270 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Use of one or more websites or apps of public administration agencies;78,5 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Downloading or printing an official form;41,2 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Arranging an appointment or booking (of an activity, medical care, etc.);60,6 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Online filing of tax returns in person;21,9 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Performing an interaction related to access to information;55,6 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Information: Access to stored personal data (pension, employment history, etc.);45,2 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Information: Access to data bases or public records (cadastral records, company information, etc.);20,7 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Information: Access to obtain information (services, loans, tax, etc.);38,1 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Performing an interaction related to obtaining documents;36,6 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Documentation: request an official document or certificate (birth, residence, etc.);23,5 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,9 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,7 Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Average of types of contact with public administration agencies;2,8 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Total;8.370.421 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Use of one or more websites or apps of public administration agencies;83,6 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Downloading or printing an official form;51 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Arranging an appointment or booking (of an activity, medical care, etc.);68 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Online filing of tax returns in person;29,5 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Performing an interaction related to access to information;66,4 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Information: Access to stored personal data (pension, employment history, etc.);54,4 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Information: Access to data bases or public records (cadastral records, company information, etc.);28,1 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Information: Access to obtain information (services, loans, tax, etc.);50,6 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Performing an interaction related to obtaining documents;42,1 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Documentation: request an official document or certificate (birth, residence, etc.);29,5 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,5 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1 Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Average of types of contact with public administration agencies;3,4 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Total;4.114.596 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Use of one or more websites or apps of public administration agencies;87,8 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Downloading or printing an official form;55,8 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Arranging an appointment or booking (of an activity, medical care, etc.);69,1 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Online filing of tax returns in person;30,3 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Performing an interaction related to access to information;69,5 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Information: Access to stored personal data (pension, employment history, etc.);54,6 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Information: Access to data bases or public records (cadastral records, company information, etc.);28,9 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Information: Access to obtain information (services, loans, tax, etc.);52,6 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Performing an interaction related to obtaining documents;46,5 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Documentation: request an official document or certificate (birth, residence, etc.);33 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,1 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6 Internet users in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Average of types of contact with public administration agencies;3,6 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Total;8.329.748 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Use of one or more websites or apps of public administration agencies;89,6 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Downloading or printing an official form;57,5 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Arranging an appointment or booking (of an activity, medical care, etc.);68,3 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Online filing of tax returns in person;35,2 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Performing an interaction related to access to information;72,5 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Information: Access to stored personal data (pension, employment history, etc.);59,2 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Information: Access to data bases or public records (cadastral records, company information, etc.);34,9 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Information: Access to obtain information (services, loans, tax, etc.);58,6 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Performing an interaction related to obtaining documents;46,4 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Documentation: request an official document or certificate (birth, residence, etc.);32,1 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,1 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6 Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Average of types of contact with public administration agencies;3,8 Internet users in the last 12 months;Net household monthly income DK/NA;Total;443.690 Internet users in the last 12 months;Net household monthly income DK/NA;Use of one or more websites or apps of public administration agencies;81,2 Internet users in the last 12 months;Net household monthly income DK/NA;Downloading or printing an official form;38,8 Internet users in the last 12 months;Net household monthly income DK/NA;Arranging an appointment or booking (of an activity, medical care, etc.);54,9 Internet users in the last 12 months;Net household monthly income DK/NA;Online filing of tax returns in person;14,5 Internet users in the last 12 months;Net household monthly income DK/NA;Performing an interaction related to access to information;55,8 Internet users in the last 12 months;Net household monthly income DK/NA;Information: Access to stored personal data (pension, employment history, etc.);34,5 Internet users in the last 12 months;Net household monthly income DK/NA;Information: Access to data bases or public records (cadastral records, company information, etc.);17,7 Internet users in the last 12 months;Net household monthly income DK/NA;Information: Access to obtain information (services, loans, tax, etc.);39,7 Internet users in the last 12 months;Net household monthly income DK/NA;Performing an interaction related to obtaining documents;40,3 Internet users in the last 12 months;Net household monthly income DK/NA;Documentation: request an official document or certificate (birth, residence, etc.);23,3 Internet users in the last 12 months;Net household monthly income DK/NA;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,2 Internet users in the last 12 months;Net household monthly income DK/NA;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,1 Internet users in the last 12 months;Net household monthly income DK/NA;Average of types of contact with public administration agencies;2,5 Internet users in the last 3 months;Total Persons;Total;34.312.027 Internet users in the last 3 months;Total Persons;Use of one or more websites or apps of public administration agencies;83,4 Internet users in the last 3 months;Total Persons;Downloading or printing an official form;49,3 Internet users in the last 3 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);65,1 Internet users in the last 3 months;Total Persons;Online filing of tax returns in person;27,1 Internet users in the last 3 months;Total Persons;Performing an interaction related to access to information;63,7 Internet users in the last 3 months;Total Persons;Information: Access to stored personal data (pension, employment history, etc.);51,5 Internet users in the last 3 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);26,9 Internet users in the last 3 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);47,8 Internet users in the last 3 months;Total Persons;Performing an interaction related to obtaining documents;42,3 Internet users in the last 3 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);28,7 Internet users in the last 3 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,5 Internet users in the last 3 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3 Internet users in the last 3 months;Total Persons;Average of types of contact with public administration agencies;3,3 Internet users in the last 3 months;Studies completed: Less than primary;Total;624.025 Internet users in the last 3 months;Studies completed: Less than primary;Use of one or more websites or apps of public administration agencies;49,4 Internet users in the last 3 months;Studies completed: Less than primary;Downloading or printing an official form;20,1 Internet users in the last 3 months;Studies completed: Less than primary;Arranging an appointment or booking (of an activity, medical care, etc.);33,5 Internet users in the last 3 months;Studies completed: Less than primary;Online filing of tax returns in person;10,9 Internet users in the last 3 months;Studies completed: Less than primary;Performing an interaction related to access to information;32,3 Internet users in the last 3 months;Studies completed: Less than primary;Information: Access to stored personal data (pension, employment history, etc.);31,8 Internet users in the last 3 months;Studies completed: Less than primary;Information: Access to data bases or public records (cadastral records, company information, etc.);5,9 Internet users in the last 3 months;Studies completed: Less than primary;Information: Access to obtain information (services, loans, tax, etc.);12,9 Internet users in the last 3 months;Studies completed: Less than primary;Performing an interaction related to obtaining documents;10,8 Internet users in the last 3 months;Studies completed: Less than primary;Documentation: request an official document or certificate (birth, residence, etc.);2,4 Internet users in the last 3 months;Studies completed: Less than primary;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);9 Internet users in the last 3 months;Studies completed: Less than primary;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 3 months;Studies completed: Less than primary;Average of types of contact with public administration agencies;1,3 Internet users in the last 3 months;Studies completed: Primary Education;Total;3.462.828 Internet users in the last 3 months;Studies completed: Primary Education;Use of one or more websites or apps of public administration agencies;58,3 Internet users in the last 3 months;Studies completed: Primary Education;Downloading or printing an official form;22,1 Internet users in the last 3 months;Studies completed: Primary Education;Arranging an appointment or booking (of an activity, medical care, etc.);42,9 Internet users in the last 3 months;Studies completed: Primary Education;Online filing of tax returns in person;9,4 Internet users in the last 3 months;Studies completed: Primary Education;Performing an interaction related to access to information;32,6 Internet users in the last 3 months;Studies completed: Primary Education;Information: Access to stored personal data (pension, employment history, etc.);26,5 Internet users in the last 3 months;Studies completed: Primary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);7,9 Internet users in the last 3 months;Studies completed: Primary Education;Information: Access to obtain information (services, loans, tax, etc.);17,5 Internet users in the last 3 months;Studies completed: Primary Education;Performing an interaction related to obtaining documents;18,9 Internet users in the last 3 months;Studies completed: Primary Education;Documentation: request an official document or certificate (birth, residence, etc.);10,4 Internet users in the last 3 months;Studies completed: Primary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);12,9 Internet users in the last 3 months;Studies completed: Primary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);1,8 Internet users in the last 3 months;Studies completed: Primary Education;Average of types of contact with public administration agencies;1,5 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Total;8.246.222 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Use of one or more websites or apps of public administration agencies;76,9 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Downloading or printing an official form;35,3 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);57,3 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Online filing of tax returns in person;16,8 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Performing an interaction related to access to information;51,8 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);39,9 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);17,4 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);35,5 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Performing an interaction related to obtaining documents;33,8 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);20,9 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,5 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,7 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Average of types of contact with public administration agencies;2,5 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Total;7.735.835 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Use of one or more websites or apps of public administration agencies;86,3 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Downloading or printing an official form;47,5 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);66,6 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Online filing of tax returns in person;21,8 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Performing an interaction related to access to information;64,4 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);50,4 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);25,3 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);46,7 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Performing an interaction related to obtaining documents;44,8 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);28,1 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Average of types of contact with public administration agencies;3,2 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Total;4.443.512 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Use of one or more websites or apps of public administration agencies;91,4 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Downloading or printing an official form;60,8 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Arranging an appointment or booking (of an activity, medical care, etc.);74,9 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Online filing of tax returns in person;34 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Performing an interaction related to access to information;74,9 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Information: Access to stored personal data (pension, employment history, etc.);62 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Information: Access to data bases or public records (cadastral records, company information, etc.);30,9 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Information: Access to obtain information (services, loans, tax, etc.);58,7 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Performing an interaction related to obtaining documents;51,5 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Documentation: request an official document or certificate (birth, residence, etc.);38,1 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,5 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Average of types of contact with public administration agencies;4 Internet users in the last 3 months;Studies completed: University studies and similar;Total;3.923.297 Internet users in the last 3 months;Studies completed: University studies and similar;Use of one or more websites or apps of public administration agencies;92,5 Internet users in the last 3 months;Studies completed: University studies and similar;Downloading or printing an official form;63,5 Internet users in the last 3 months;Studies completed: University studies and similar;Arranging an appointment or booking (of an activity, medical care, etc.);74,4 Internet users in the last 3 months;Studies completed: University studies and similar;Online filing of tax returns in person;39,5 Internet users in the last 3 months;Studies completed: University studies and similar;Performing an interaction related to access to information;78,7 Internet users in the last 3 months;Studies completed: University studies and similar;Information: Access to stored personal data (pension, employment history, etc.);64,6 Internet users in the last 3 months;Studies completed: University studies and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);38,1 Internet users in the last 3 months;Studies completed: University studies and similar;Information: Access to obtain information (services, loans, tax, etc.);64,6 Internet users in the last 3 months;Studies completed: University studies and similar;Performing an interaction related to obtaining documents;52,5 Internet users in the last 3 months;Studies completed: University studies and similar;Documentation: request an official document or certificate (birth, residence, etc.);36,8 Internet users in the last 3 months;Studies completed: University studies and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,4 Internet users in the last 3 months;Studies completed: University studies and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,3 Internet users in the last 3 months;Studies completed: University studies and similar;Average of types of contact with public administration agencies;4,2 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Total;5.434.438 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Use of one or more websites or apps of public administration agencies;94,7 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Downloading or printing an official form;71,3 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Arranging an appointment or booking (of an activity, medical care, etc.);76,7 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Online filing of tax returns in person;47,1 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Performing an interaction related to access to information;82,2 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Information: Access to stored personal data (pension, employment history, etc.);69,4 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);44,5 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Information: Access to obtain information (services, loans, tax, etc.);68,3 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Performing an interaction related to obtaining documents;54,4 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Documentation: request an official document or certificate (birth, residence, etc.);41,6 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,5 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,1 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Average of types of contact with public administration agencies;4,6 Internet users in the last 3 months;Studies completed: University doctorate;Total;441.871 Internet users in the last 3 months;Studies completed: University doctorate;Use of one or more websites or apps of public administration agencies;96,8 Internet users in the last 3 months;Studies completed: University doctorate;Downloading or printing an official form;81,4 Internet users in the last 3 months;Studies completed: University doctorate;Arranging an appointment or booking (of an activity, medical care, etc.);78,9 Internet users in the last 3 months;Studies completed: University doctorate;Online filing of tax returns in person;50,7 Internet users in the last 3 months;Studies completed: University doctorate;Performing an interaction related to access to information;85,4 Internet users in the last 3 months;Studies completed: University doctorate;Information: Access to stored personal data (pension, employment history, etc.);70,2 Internet users in the last 3 months;Studies completed: University doctorate;Information: Access to data bases or public records (cadastral records, company information, etc.);51,4 Internet users in the last 3 months;Studies completed: University doctorate;Information: Access to obtain information (services, loans, tax, etc.);77,1 Internet users in the last 3 months;Studies completed: University doctorate;Performing an interaction related to obtaining documents;54,9 Internet users in the last 3 months;Studies completed: University doctorate;Documentation: request an official document or certificate (birth, residence, etc.);42,3 Internet users in the last 3 months;Studies completed: University doctorate;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,9 Internet users in the last 3 months;Studies completed: University doctorate;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);18 Internet users in the last 3 months;Studies completed: University doctorate;Average of types of contact with public administration agencies;4,9 Internet users in the last 3 months;Studies completed: Others;Total;.. Internet users in the last 3 months;Studies completed: Others;Use of one or more websites or apps of public administration agencies;.. Internet users in the last 3 months;Studies completed: Others;Downloading or printing an official form;.. Internet users in the last 3 months;Studies completed: Others;Arranging an appointment or booking (of an activity, medical care, etc.);.. Internet users in the last 3 months;Studies completed: Others;Online filing of tax returns in person;.. Internet users in the last 3 months;Studies completed: Others;Performing an interaction related to access to information;.. Internet users in the last 3 months;Studies completed: Others;Information: Access to stored personal data (pension, employment history, etc.);.. Internet users in the last 3 months;Studies completed: Others;Information: Access to data bases or public records (cadastral records, company information, etc.);.. Internet users in the last 3 months;Studies completed: Others;Information: Access to obtain information (services, loans, tax, etc.);.. Internet users in the last 3 months;Studies completed: Others;Performing an interaction related to obtaining documents;.. Internet users in the last 3 months;Studies completed: Others;Documentation: request an official document or certificate (birth, residence, etc.);.. Internet users in the last 3 months;Studies completed: Others;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);.. Internet users in the last 3 months;Studies completed: Others;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);.. Internet users in the last 3 months;Studies completed: Others;Average of types of contact with public administration agencies;.. Internet users in the last 3 months;Employment situation: Employed economically active persons;Total;20.628.336 Internet users in the last 3 months;Employment situation: Employed economically active persons;Use of one or more websites or apps of public administration agencies;88,6 Internet users in the last 3 months;Employment situation: Employed economically active persons;Downloading or printing an official form;55,5 Internet users in the last 3 months;Employment situation: Employed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);70,1 Internet users in the last 3 months;Employment situation: Employed economically active persons;Online filing of tax returns in person;35,3 Internet users in the last 3 months;Employment situation: Employed economically active persons;Performing an interaction related to access to information;71,8 Internet users in the last 3 months;Employment situation: Employed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);60,1 Internet users in the last 3 months;Employment situation: Employed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);32,3 Internet users in the last 3 months;Employment situation: Employed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);54,9 Internet users in the last 3 months;Employment situation: Employed economically active persons;Performing an interaction related to obtaining documents;45,8 Internet users in the last 3 months;Employment situation: Employed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);32,7 Internet users in the last 3 months;Employment situation: Employed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,3 Internet users in the last 3 months;Employment situation: Employed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4 Internet users in the last 3 months;Employment situation: Employed economically active persons;Average of types of contact with public administration agencies;3,7 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Total;3.529.975 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Use of one or more websites or apps of public administration agencies;84,4 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Downloading or printing an official form;50,2 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);67,5 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Online filing of tax returns in person;18,1 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Performing an interaction related to access to information;66,2 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);53,6 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);20,7 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);50,4 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Performing an interaction related to obtaining documents;51 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);29,3 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,6 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Average of types of contact with public administration agencies;3,3 Internet users in the last 3 months;Employment situation: Inactive population: Students;Total;3.278.272 Internet users in the last 3 months;Employment situation: Inactive population: Students;Use of one or more websites or apps of public administration agencies;81,7 Internet users in the last 3 months;Employment situation: Inactive population: Students;Downloading or printing an official form;44,3 Internet users in the last 3 months;Employment situation: Inactive population: Students;Arranging an appointment or booking (of an activity, medical care, etc.);54,8 Internet users in the last 3 months;Employment situation: Inactive population: Students;Online filing of tax returns in person;3,9 Internet users in the last 3 months;Employment situation: Inactive population: Students;Performing an interaction related to access to information;51,5 Internet users in the last 3 months;Employment situation: Inactive population: Students;Information: Access to stored personal data (pension, employment history, etc.);32 Internet users in the last 3 months;Employment situation: Inactive population: Students;Information: Access to data bases or public records (cadastral records, company information, etc.);26,4 Internet users in the last 3 months;Employment situation: Inactive population: Students;Information: Access to obtain information (services, loans, tax, etc.);38,8 Internet users in the last 3 months;Employment situation: Inactive population: Students;Performing an interaction related to obtaining documents;54,5 Internet users in the last 3 months;Employment situation: Inactive population: Students;Documentation: request an official document or certificate (birth, residence, etc.);32,2 Internet users in the last 3 months;Employment situation: Inactive population: Students;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);36,7 Internet users in the last 3 months;Employment situation: Inactive population: Students;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 3 months;Employment situation: Inactive population: Students;Average of types of contact with public administration agencies;2,8 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Total;1.552.778 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Use of one or more websites or apps of public administration agencies;65,5 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Downloading or printing an official form;29 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Arranging an appointment or booking (of an activity, medical care, etc.);54,9 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Online filing of tax returns in person;10,1 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Performing an interaction related to access to information;35,2 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Information: Access to stored personal data (pension, employment history, etc.);24,2 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Information: Access to data bases or public records (cadastral records, company information, etc.);7 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Information: Access to obtain information (services, loans, tax, etc.);23,2 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Performing an interaction related to obtaining documents;21 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Documentation: request an official document or certificate (birth, residence, etc.);14,3 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);10,7 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);1,4 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Average of types of contact with public administration agencies;1,7 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Total;4.368.206 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Use of one or more websites or apps of public administration agencies;67,6 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Downloading or printing an official form;32,1 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Arranging an appointment or booking (of an activity, medical care, etc.);51,9 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Online filing of tax returns in person;21 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to access to information;45,4 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Information: Access to stored personal data (pension, employment history, etc.);36,4 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Information: Access to data bases or public records (cadastral records, company information, etc.);16,3 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Information: Access to obtain information (services, loans, tax, etc.);30,5 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to obtaining documents;19,2 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Documentation: request an official document or certificate (birth, residence, etc.);12,8 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);8,9 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,1 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Average of types of contact with public administration agencies;2,2 Internet users in the last 3 months;Employment situation: Other employment situation;Total;954.460 Internet users in the last 3 months;Employment situation: Other employment situation;Use of one or more websites or apps of public administration agencies;73,4 Internet users in the last 3 months;Employment situation: Other employment situation;Downloading or printing an official form;39,6 Internet users in the last 3 months;Employment situation: Other employment situation;Arranging an appointment or booking (of an activity, medical care, etc.);58,6 Internet users in the last 3 months;Employment situation: Other employment situation;Online filing of tax returns in person;19,9 Internet users in the last 3 months;Employment situation: Other employment situation;Performing an interaction related to access to information;49,8 Internet users in the last 3 months;Employment situation: Other employment situation;Information: Access to stored personal data (pension, employment history, etc.);38,9 Internet users in the last 3 months;Employment situation: Other employment situation;Information: Access to data bases or public records (cadastral records, company information, etc.);15,4 Internet users in the last 3 months;Employment situation: Other employment situation;Information: Access to obtain information (services, loans, tax, etc.);36,6 Internet users in the last 3 months;Employment situation: Other employment situation;Performing an interaction related to obtaining documents;33,4 Internet users in the last 3 months;Employment situation: Other employment situation;Documentation: request an official document or certificate (birth, residence, etc.);24,4 Internet users in the last 3 months;Employment situation: Other employment situation;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,1 Internet users in the last 3 months;Employment situation: Other employment situation;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,5 Internet users in the last 3 months;Employment situation: Other employment situation;Average of types of contact with public administration agencies;2,5 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;14.768.828 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Use of one or more websites or apps of public administration agencies;89,8 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Downloading or printing an official form;55,2 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Arranging an appointment or booking (of an activity, medical care, etc.);70,7 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Online filing of tax returns in person;41,2 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to access to information;73,2 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to stored personal data (pension, employment history, etc.);61,7 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to data bases or public records (cadastral records, company information, etc.);32,7 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to obtain information (services, loans, tax, etc.);56,2 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to obtaining documents;45 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: request an official document or certificate (birth, residence, etc.);31,5 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,5 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Average of types of contact with public administration agencies;3,8 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.590.195 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Use of one or more websites or apps of public administration agencies;86,1 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Downloading or printing an official form;58,4 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Arranging an appointment or booking (of an activity, medical care, etc.);71,4 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Online filing of tax returns in person;27,7 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to access to information;70,5 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to stored personal data (pension, employment history, etc.);58,8 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to data bases or public records (cadastral records, company information, etc.);30,7 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to obtain information (services, loans, tax, etc.);52,6 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to obtaining documents;54 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: request an official document or certificate (birth, residence, etc.);39,6 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,8 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,7 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Average of types of contact with public administration agencies;3,8 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Total;1.117.445 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Use of one or more websites or apps of public administration agencies;87 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Downloading or printing an official form;55,6 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Arranging an appointment or booking (of an activity, medical care, etc.);69,5 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Online filing of tax returns in person;12,5 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to access to information;67 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Information: Access to stored personal data (pension, employment history, etc.);56,6 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Information: Access to data bases or public records (cadastral records, company information, etc.);28,5 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Information: Access to obtain information (services, loans, tax, etc.);49 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to obtaining documents;42,2 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Documentation: request an official document or certificate (birth, residence, etc.);32,9 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,3 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Average of types of contact with public administration agencies;3,4 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Total;1.912.892 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Use of one or more websites or apps of public administration agencies;83,5 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Downloading or printing an official form;54,2 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Arranging an appointment or booking (of an activity, medical care, etc.);63,6 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Online filing of tax returns in person;14,9 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to access to information;65 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Information: Access to stored personal data (pension, employment history, etc.);51,4 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Information: Access to data bases or public records (cadastral records, company information, etc.);30,7 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Information: Access to obtain information (services, loans, tax, etc.);50,8 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to obtaining documents;44,2 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Documentation: request an official document or certificate (birth, residence, etc.);32,3 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,3 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Average of types of contact with public administration agencies;3,3 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Total;238.977 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Use of one or more websites or apps of public administration agencies;90,2 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Downloading or printing an official form;52,2 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Arranging an appointment or booking (of an activity, medical care, etc.);75,6 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Online filing of tax returns in person;21,8 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to access to information;76,7 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to stored personal data (pension, employment history, etc.);57,2 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to data bases or public records (cadastral records, company information, etc.);51,6 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to obtain information (services, loans, tax, etc.);60,6 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to obtaining documents;40,6 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: request an official document or certificate (birth, residence, etc.);33,8 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,6 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);14,1 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Average of types of contact with public administration agencies;3,9 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Total;17.249.247 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Use of one or more websites or apps of public administration agencies;88,6 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Downloading or printing an official form;56 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Arranging an appointment or booking (of an activity, medical care, etc.);69,9 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Online filing of tax returns in person;37,3 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Performing an interaction related to access to information;72,6 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Information: Access to stored personal data (pension, employment history, etc.);60,9 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Information: Access to data bases or public records (cadastral records, company information, etc.);32,5 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Information: Access to obtain information (services, loans, tax, etc.);55,9 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Performing an interaction related to obtaining documents;44,8 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Documentation: request an official document or certificate (birth, residence, etc.);32 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,4 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Average of types of contact with public administration agencies;3,8 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Total;3.379.089 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Use of one or more websites or apps of public administration agencies;88,5 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Downloading or printing an official form;52,9 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Arranging an appointment or booking (of an activity, medical care, etc.);71,6 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Online filing of tax returns in person;24,9 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Performing an interaction related to access to information;68 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Information: Access to stored personal data (pension, employment history, etc.);55,8 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Information: Access to data bases or public records (cadastral records, company information, etc.);31,1 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Information: Access to obtain information (services, loans, tax, etc.);49,8 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Performing an interaction related to obtaining documents;50,9 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Documentation: request an official document or certificate (birth, residence, etc.);36,1 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,8 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,9 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Average of types of contact with public administration agencies;3,6 Internet users in the last 3 months;Main occupation: Manual;Total;5.851.245 Internet users in the last 3 months;Main occupation: Manual;Use of one or more websites or apps of public administration agencies;78 Internet users in the last 3 months;Main occupation: Manual;Downloading or printing an official form;39,8 Internet users in the last 3 months;Main occupation: Manual;Arranging an appointment or booking (of an activity, medical care, etc.);60,2 Internet users in the last 3 months;Main occupation: Manual;Online filing of tax returns in person;23,1 Internet users in the last 3 months;Main occupation: Manual;Performing an interaction related to access to information;58,4 Internet users in the last 3 months;Main occupation: Manual;Information: Access to stored personal data (pension, employment history, etc.);48,1 Internet users in the last 3 months;Main occupation: Manual;Information: Access to data bases or public records (cadastral records, company information, etc.);21,1 Internet users in the last 3 months;Main occupation: Manual;Information: Access to obtain information (services, loans, tax, etc.);40,1 Internet users in the last 3 months;Main occupation: Manual;Performing an interaction related to obtaining documents;32,9 Internet users in the last 3 months;Main occupation: Manual;Documentation: request an official document or certificate (birth, residence, etc.);21,5 Internet users in the last 3 months;Main occupation: Manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,2 Internet users in the last 3 months;Main occupation: Manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,8 Internet users in the last 3 months;Main occupation: Manual;Average of types of contact with public administration agencies;2,8 Internet users in the last 3 months;Main occupation: Non-manual;Total;14.777.091 Internet users in the last 3 months;Main occupation: Non-manual;Use of one or more websites or apps of public administration agencies;92,8 Internet users in the last 3 months;Main occupation: Non-manual;Downloading or printing an official form;61,7 Internet users in the last 3 months;Main occupation: Non-manual;Arranging an appointment or booking (of an activity, medical care, etc.);74,1 Internet users in the last 3 months;Main occupation: Non-manual;Online filing of tax returns in person;40,1 Internet users in the last 3 months;Main occupation: Non-manual;Performing an interaction related to access to information;77,1 Internet users in the last 3 months;Main occupation: Non-manual;Information: Access to stored personal data (pension, employment history, etc.);64,8 Internet users in the last 3 months;Main occupation: Non-manual;Information: Access to data bases or public records (cadastral records, company information, etc.);36,7 Internet users in the last 3 months;Main occupation: Non-manual;Information: Access to obtain information (services, loans, tax, etc.);60,7 Internet users in the last 3 months;Main occupation: Non-manual;Performing an interaction related to obtaining documents;51 Internet users in the last 3 months;Main occupation: Non-manual;Documentation: request an official document or certificate (birth, residence, etc.);37,1 Internet users in the last 3 months;Main occupation: Non-manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3 Internet users in the last 3 months;Main occupation: Non-manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,9 Internet users in the last 3 months;Main occupation: Non-manual;Average of types of contact with public administration agencies;4,1 Internet users in the last 3 months;Main occupation: ICT workers;Total;845.409 Internet users in the last 3 months;Main occupation: ICT workers;Use of one or more websites or apps of public administration agencies;97,9 Internet users in the last 3 months;Main occupation: ICT workers;Downloading or printing an official form;73,3 Internet users in the last 3 months;Main occupation: ICT workers;Arranging an appointment or booking (of an activity, medical care, etc.);78,3 Internet users in the last 3 months;Main occupation: ICT workers;Online filing of tax returns in person;59,8 Internet users in the last 3 months;Main occupation: ICT workers;Performing an interaction related to access to information;88,6 Internet users in the last 3 months;Main occupation: ICT workers;Information: Access to stored personal data (pension, employment history, etc.);73,7 Internet users in the last 3 months;Main occupation: ICT workers;Information: Access to data bases or public records (cadastral records, company information, etc.);49,9 Internet users in the last 3 months;Main occupation: ICT workers;Information: Access to obtain information (services, loans, tax, etc.);78,7 Internet users in the last 3 months;Main occupation: ICT workers;Performing an interaction related to obtaining documents;64,7 Internet users in the last 3 months;Main occupation: ICT workers;Documentation: request an official document or certificate (birth, residence, etc.);51,5 Internet users in the last 3 months;Main occupation: ICT workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,1 Internet users in the last 3 months;Main occupation: ICT workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);16,1 Internet users in the last 3 months;Main occupation: ICT workers;Average of types of contact with public administration agencies;5,1 Internet users in the last 3 months;Main occupation: Other workers;Total;19.782.927 Internet users in the last 3 months;Main occupation: Other workers;Use of one or more websites or apps of public administration agencies;88,2 Internet users in the last 3 months;Main occupation: Other workers;Downloading or printing an official form;54,7 Internet users in the last 3 months;Main occupation: Other workers;Arranging an appointment or booking (of an activity, medical care, etc.);69,8 Internet users in the last 3 months;Main occupation: Other workers;Online filing of tax returns in person;34,3 Internet users in the last 3 months;Main occupation: Other workers;Performing an interaction related to access to information;71,1 Internet users in the last 3 months;Main occupation: Other workers;Information: Access to stored personal data (pension, employment history, etc.);59,5 Internet users in the last 3 months;Main occupation: Other workers;Information: Access to data bases or public records (cadastral records, company information, etc.);31,5 Internet users in the last 3 months;Main occupation: Other workers;Information: Access to obtain information (services, loans, tax, etc.);53,9 Internet users in the last 3 months;Main occupation: Other workers;Performing an interaction related to obtaining documents;45 Internet users in the last 3 months;Main occupation: Other workers;Documentation: request an official document or certificate (birth, residence, etc.);31,9 Internet users in the last 3 months;Main occupation: Other workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25 Internet users in the last 3 months;Main occupation: Other workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1 Internet users in the last 3 months;Main occupation: Other workers;Average of types of contact with public administration agencies;3,7 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Total;3.596.709 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Use of one or more websites or apps of public administration agencies;74,4 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Downloading or printing an official form;39,8 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Arranging an appointment or booking (of an activity, medical care, etc.);57,7 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Online filing of tax returns in person;14 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Performing an interaction related to access to information;51 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Information: Access to stored personal data (pension, employment history, etc.);40,8 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Information: Access to data bases or public records (cadastral records, company information, etc.);19,9 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Information: Access to obtain information (services, loans, tax, etc.);36,6 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Performing an interaction related to obtaining documents;42,7 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Documentation: request an official document or certificate (birth, residence, etc.);27,9 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,9 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,1 Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Average of types of contact with public administration agencies;2,7 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Total;9.530.153 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Use of one or more websites or apps of public administration agencies;78,8 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Downloading or printing an official form;41,4 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Arranging an appointment or booking (of an activity, medical care, etc.);60,9 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Online filing of tax returns in person;22 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Performing an interaction related to access to information;55,8 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Information: Access to stored personal data (pension, employment history, etc.);45,4 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Information: Access to data bases or public records (cadastral records, company information, etc.);20,7 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Information: Access to obtain information (services, loans, tax, etc.);38,3 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Performing an interaction related to obtaining documents;36,8 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Documentation: request an official document or certificate (birth, residence, etc.);23,6 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,8 Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Average of types of contact with public administration agencies;2,8 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Total;8.334.342 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Use of one or more websites or apps of public administration agencies;83,9 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Downloading or printing an official form;51,2 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Arranging an appointment or booking (of an activity, medical care, etc.);68,3 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Online filing of tax returns in person;29,6 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Performing an interaction related to access to information;66,7 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Information: Access to stored personal data (pension, employment history, etc.);54,6 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Information: Access to data bases or public records (cadastral records, company information, etc.);28,2 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Information: Access to obtain information (services, loans, tax, etc.);50,8 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Performing an interaction related to obtaining documents;42,3 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Documentation: request an official document or certificate (birth, residence, etc.);29,6 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,6 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1 Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Average of types of contact with public administration agencies;3,4 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Total;4.100.522 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Use of one or more websites or apps of public administration agencies;88 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Downloading or printing an official form;56 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Arranging an appointment or booking (of an activity, medical care, etc.);69,2 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Online filing of tax returns in person;30,4 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Performing an interaction related to access to information;69,7 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Information: Access to stored personal data (pension, employment history, etc.);54,8 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Information: Access to data bases or public records (cadastral records, company information, etc.);29 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Information: Access to obtain information (services, loans, tax, etc.);52,8 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Performing an interaction related to obtaining documents;46,6 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Documentation: request an official document or certificate (birth, residence, etc.);33,1 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,2 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6 Internet users in the last 3 months;Net household monthly income : From 2,500 to less than 3,000;Average of types of contact with public administration agencies;3,6 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Total;8.308.061 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Use of one or more websites or apps of public administration agencies;89,7 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Downloading or printing an official form;57,7 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Arranging an appointment or booking (of an activity, medical care, etc.);68,4 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Online filing of tax returns in person;35,3 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Performing an interaction related to access to information;72,6 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Information: Access to stored personal data (pension, employment history, etc.);59,3 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Information: Access to data bases or public records (cadastral records, company information, etc.);35 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Information: Access to obtain information (services, loans, tax, etc.);58,7 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Performing an interaction related to obtaining documents;46,5 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Documentation: request an official document or certificate (birth, residence, etc.);32,1 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,2 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6 Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Average of types of contact with public administration agencies;3,8 Internet users in the last 3 months;Net household monthly income DK/NA;Total;442.241 Internet users in the last 3 months;Net household monthly income DK/NA;Use of one or more websites or apps of public administration agencies;81,4 Internet users in the last 3 months;Net household monthly income DK/NA;Downloading or printing an official form;39 Internet users in the last 3 months;Net household monthly income DK/NA;Arranging an appointment or booking (of an activity, medical care, etc.);55,1 Internet users in the last 3 months;Net household monthly income DK/NA;Online filing of tax returns in person;14,6 Internet users in the last 3 months;Net household monthly income DK/NA;Performing an interaction related to access to information;56 Internet users in the last 3 months;Net household monthly income DK/NA;Information: Access to stored personal data (pension, employment history, etc.);34,6 Internet users in the last 3 months;Net household monthly income DK/NA;Information: Access to data bases or public records (cadastral records, company information, etc.);17,7 Internet users in the last 3 months;Net household monthly income DK/NA;Information: Access to obtain information (services, loans, tax, etc.);39,9 Internet users in the last 3 months;Net household monthly income DK/NA;Performing an interaction related to obtaining documents;40,5 Internet users in the last 3 months;Net household monthly income DK/NA;Documentation: request an official document or certificate (birth, residence, etc.);23,4 Internet users in the last 3 months;Net household monthly income DK/NA;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,3 Internet users in the last 3 months;Net household monthly income DK/NA;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,2 Internet users in the last 3 months;Net household monthly income DK/NA;Average of types of contact with public administration agencies;2,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Total;28.644.547 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Downloading or printing an official form;59 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);78,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Online filing of tax returns in person;32,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Performing an interaction related to access to information;76,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Information: Access to stored personal data (pension, employment history, etc.);61,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);32,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);57,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Performing an interaction related to obtaining documents;50,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);34,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Average of types of contact with public administration agencies;3,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Total;308.537 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Downloading or printing an official form;40,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Arranging an appointment or booking (of an activity, medical care, etc.);67,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Online filing of tax returns in person;22 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Performing an interaction related to access to information;65,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Information: Access to stored personal data (pension, employment history, etc.);64,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Information: Access to data bases or public records (cadastral records, company information, etc.);11,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Information: Access to obtain information (services, loans, tax, etc.);26,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Performing an interaction related to obtaining documents;21,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Documentation: request an official document or certificate (birth, residence, etc.);4,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Average of types of contact with public administration agencies;2,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Total;2.027.479 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Downloading or printing an official form;37,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Arranging an appointment or booking (of an activity, medical care, etc.);73,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Online filing of tax returns in person;16 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Performing an interaction related to access to information;55,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Information: Access to stored personal data (pension, employment history, etc.);45,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);13,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Information: Access to obtain information (services, loans, tax, etc.);29,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Performing an interaction related to obtaining documents;32,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Documentation: request an official document or certificate (birth, residence, etc.);17,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Average of types of contact with public administration agencies;2,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Total;6.352.266 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Downloading or printing an official form;45,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);74,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Online filing of tax returns in person;21,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Performing an interaction related to access to information;67,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);51,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);22,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);46,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Performing an interaction related to obtaining documents;43,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);27,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Average of types of contact with public administration agencies;3,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Total;6.683.816 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Downloading or printing an official form;55,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);77,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Online filing of tax returns in person;25,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Performing an interaction related to access to information;74,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);58,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);29,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);54 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Performing an interaction related to obtaining documents;51,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);32,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Average of types of contact with public administration agencies;3,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Total;4.062.189 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Downloading or printing an official form;66,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Arranging an appointment or booking (of an activity, medical care, etc.);82 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Online filing of tax returns in person;37,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Performing an interaction related to access to information;82 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to stored personal data (pension, employment history, etc.);67,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to data bases or public records (cadastral records, company information, etc.);33,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to obtain information (services, loans, tax, etc.);64,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Performing an interaction related to obtaining documents;56,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: request an official document or certificate (birth, residence, etc.);41,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Average of types of contact with public administration agencies;4,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Total;3.632.829 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Downloading or printing an official form;68,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Arranging an appointment or booking (of an activity, medical care, etc.);80,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Online filing of tax returns in person;42,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Performing an interaction related to access to information;85,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Information: Access to stored personal data (pension, employment history, etc.);69,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);41,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Information: Access to obtain information (services, loans, tax, etc.);69,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Performing an interaction related to obtaining documents;56,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Documentation: request an official document or certificate (birth, residence, etc.);39,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Average of types of contact with public administration agencies;4,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Total;5.149.105 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Downloading or printing an official form;75,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Arranging an appointment or booking (of an activity, medical care, etc.);81 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Online filing of tax returns in person;49,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Performing an interaction related to access to information;86,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to stored personal data (pension, employment history, etc.);73,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);47 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to obtain information (services, loans, tax, etc.);72,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Performing an interaction related to obtaining documents;57,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: request an official document or certificate (birth, residence, etc.);43,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Average of types of contact with public administration agencies;4,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Total;428.326 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Downloading or printing an official form;84,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Arranging an appointment or booking (of an activity, medical care, etc.);81,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Online filing of tax returns in person;52,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Performing an interaction related to access to information;88,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Information: Access to stored personal data (pension, employment history, etc.);72,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Information: Access to data bases or public records (cadastral records, company information, etc.);53 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Information: Access to obtain information (services, loans, tax, etc.);79,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Performing an interaction related to obtaining documents;56,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Documentation: request an official document or certificate (birth, residence, etc.);43,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);18,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Average of types of contact with public administration agencies;5,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Total;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Use of one or more websites or apps of public administration agencies;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Downloading or printing an official form;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Arranging an appointment or booking (of an activity, medical care, etc.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Online filing of tax returns in person;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Performing an interaction related to access to information;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Information: Access to stored personal data (pension, employment history, etc.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Information: Access to data bases or public records (cadastral records, company information, etc.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Information: Access to obtain information (services, loans, tax, etc.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Performing an interaction related to obtaining documents;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Documentation: request an official document or certificate (birth, residence, etc.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Average of types of contact with public administration agencies;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Total;18.289.895 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Downloading or printing an official form;62,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);79,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Online filing of tax returns in person;39,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Performing an interaction related to access to information;81 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);67,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);36,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);61,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Performing an interaction related to obtaining documents;51,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);36,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Average of types of contact with public administration agencies;4,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Total;2.993.701 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Downloading or printing an official form;59,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);80,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Online filing of tax returns in person;21,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Performing an interaction related to access to information;78,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);63,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);24,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);59,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Performing an interaction related to obtaining documents;60,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);34,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);42,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Average of types of contact with public administration agencies;3,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Total;2.679.697 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Downloading or printing an official form;54,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Arranging an appointment or booking (of an activity, medical care, etc.);67,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Online filing of tax returns in person;4,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Performing an interaction related to access to information;63 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Information: Access to stored personal data (pension, employment history, etc.);39,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Information: Access to data bases or public records (cadastral records, company information, etc.);32,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Information: Access to obtain information (services, loans, tax, etc.);47,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Performing an interaction related to obtaining documents;66,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Documentation: request an official document or certificate (birth, residence, etc.);39,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);44,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Average of types of contact with public administration agencies;3,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Total;1.022.426 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Downloading or printing an official form;44,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Arranging an appointment or booking (of an activity, medical care, etc.);83,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Online filing of tax returns in person;15,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Performing an interaction related to access to information;53,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to stored personal data (pension, employment history, etc.);36,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to data bases or public records (cadastral records, company information, etc.);10,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to obtain information (services, loans, tax, etc.);35,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Performing an interaction related to obtaining documents;31,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: request an official document or certificate (birth, residence, etc.);21,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);2,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Average of types of contact with public administration agencies;2,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Total;2.957.892 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Downloading or printing an official form;47,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Arranging an appointment or booking (of an activity, medical care, etc.);76,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Online filing of tax returns in person;31 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to access to information;67,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to stored personal data (pension, employment history, etc.);53,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to data bases or public records (cadastral records, company information, etc.);24 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to obtain information (services, loans, tax, etc.);45,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to obtaining documents;28,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: request an official document or certificate (birth, residence, etc.);18,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);13,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Average of types of contact with public administration agencies;3,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Total;700.935 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Downloading or printing an official form;53,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Arranging an appointment or booking (of an activity, medical care, etc.);79,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Online filing of tax returns in person;27 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Performing an interaction related to access to information;67,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Information: Access to stored personal data (pension, employment history, etc.);53 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Information: Access to obtain information (services, loans, tax, etc.);49,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Performing an interaction related to obtaining documents;45,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Documentation: request an official document or certificate (birth, residence, etc.);33,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Average of types of contact with public administration agencies;3,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;13.269.069 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Downloading or printing an official form;61,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Arranging an appointment or booking (of an activity, medical care, etc.);78,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Online filing of tax returns in person;45,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to access to information;81,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to stored personal data (pension, employment history, etc.);68,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to data bases or public records (cadastral records, company information, etc.);36,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to obtain information (services, loans, tax, etc.);62,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to obtaining documents;50,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: request an official document or certificate (birth, residence, etc.);35,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Average of types of contact with public administration agencies;4,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.234.942 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Downloading or printing an official form;67,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Arranging an appointment or booking (of an activity, medical care, etc.);82,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Online filing of tax returns in person;32,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to access to information;81,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to stored personal data (pension, employment history, etc.);68,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to data bases or public records (cadastral records, company information, etc.);35,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to obtain information (services, loans, tax, etc.);60,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to obtaining documents;62,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: request an official document or certificate (birth, residence, etc.);45,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);36,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Average of types of contact with public administration agencies;4,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;972.474 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Downloading or printing an official form;63,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Arranging an appointment or booking (of an activity, medical care, etc.);79,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Online filing of tax returns in person;14,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to access to information;77 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to stored personal data (pension, employment history, etc.);65 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to data bases or public records (cadastral records, company information, etc.);32,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to obtain information (services, loans, tax, etc.);56,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to obtaining documents;48,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: request an official document or certificate (birth, residence, etc.);37,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Average of types of contact with public administration agencies;3,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;1.597.794 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Downloading or printing an official form;64,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Arranging an appointment or booking (of an activity, medical care, etc.);76,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Online filing of tax returns in person;17,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to access to information;77,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to stored personal data (pension, employment history, etc.);61,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to data bases or public records (cadastral records, company information, etc.);36,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to obtain information (services, loans, tax, etc.);60,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to obtaining documents;52,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: request an official document or certificate (birth, residence, etc.);38,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Total;215.615 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Downloading or printing an official form;57,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Arranging an appointment or booking (of an activity, medical care, etc.);83,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Online filing of tax returns in person;24,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to access to information;85 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to stored personal data (pension, employment history, etc.);63,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to data bases or public records (cadastral records, company information, etc.);57,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to obtain information (services, loans, tax, etc.);67,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to obtaining documents;45 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: request an official document or certificate (birth, residence, etc.);37,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);15,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Average of types of contact with public administration agencies;4,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Total;15.297.077 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Downloading or printing an official form;63,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Arranging an appointment or booking (of an activity, medical care, etc.);78,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Online filing of tax returns in person;42,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Performing an interaction related to access to information;81,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to stored personal data (pension, employment history, etc.);68,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to data bases or public records (cadastral records, company information, etc.);36,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to obtain information (services, loans, tax, etc.);63 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Performing an interaction related to obtaining documents;50,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: request an official document or certificate (birth, residence, etc.);36,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Average of types of contact with public administration agencies;4,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Total;2.992.818 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Downloading or printing an official form;59,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Arranging an appointment or booking (of an activity, medical care, etc.);81 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Online filing of tax returns in person;28,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Performing an interaction related to access to information;76,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to stored personal data (pension, employment history, etc.);63 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to data bases or public records (cadastral records, company information, etc.);35,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to obtain information (services, loans, tax, etc.);56,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Performing an interaction related to obtaining documents;57,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: request an official document or certificate (birth, residence, etc.);40,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Average of types of contact with public administration agencies;4,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Total;4.566.685 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Downloading or printing an official form;51 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Arranging an appointment or booking (of an activity, medical care, etc.);77,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Online filing of tax returns in person;29,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Performing an interaction related to access to information;74,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Information: Access to stored personal data (pension, employment history, etc.);61,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Information: Access to data bases or public records (cadastral records, company information, etc.);27,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Information: Access to obtain information (services, loans, tax, etc.);51,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Performing an interaction related to obtaining documents;42,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Documentation: request an official document or certificate (birth, residence, etc.);27,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Average of types of contact with public administration agencies;3,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Total;13.723.211 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Downloading or printing an official form;66,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Arranging an appointment or booking (of an activity, medical care, etc.);79,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Online filing of tax returns in person;43,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Performing an interaction related to access to information;83,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Information: Access to stored personal data (pension, employment history, etc.);69,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Information: Access to data bases or public records (cadastral records, company information, etc.);39,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Information: Access to obtain information (services, loans, tax, etc.);65,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Performing an interaction related to obtaining documents;54,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Documentation: request an official document or certificate (birth, residence, etc.);40 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Average of types of contact with public administration agencies;4,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Total;827.740 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Downloading or printing an official form;74,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Arranging an appointment or booking (of an activity, medical care, etc.);80 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Online filing of tax returns in person;61 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Performing an interaction related to access to information;90,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Information: Access to stored personal data (pension, employment history, etc.);75,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Information: Access to data bases or public records (cadastral records, company information, etc.);51 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Information: Access to obtain information (services, loans, tax, etc.);80,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Performing an interaction related to obtaining documents;66,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Documentation: request an official document or certificate (birth, residence, etc.);52,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);16,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Average of types of contact with public administration agencies;5,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Total;17.462.155 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Downloading or printing an official form;62 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Arranging an appointment or booking (of an activity, medical care, etc.);79,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Online filing of tax returns in person;38,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Performing an interaction related to access to information;80,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Information: Access to stored personal data (pension, employment history, etc.);67,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Information: Access to data bases or public records (cadastral records, company information, etc.);35,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Information: Access to obtain information (services, loans, tax, etc.);61,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Performing an interaction related to obtaining documents;51 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Documentation: request an official document or certificate (birth, residence, etc.);36,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Average of types of contact with public administration agencies;4,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Total;2.690.207 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Downloading or printing an official form;53,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Arranging an appointment or booking (of an activity, medical care, etc.);77,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Online filing of tax returns in person;18,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Performing an interaction related to access to information;68,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Information: Access to stored personal data (pension, employment history, etc.);54,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Information: Access to data bases or public records (cadastral records, company information, etc.);26,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Information: Access to obtain information (services, loans, tax, etc.);48,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Performing an interaction related to obtaining documents;57,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Documentation: request an official document or certificate (birth, residence, etc.);37,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);38,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income Less than 900 Euros;Average of types of contact with public administration agencies;3,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Total;7.524.757 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Downloading or printing an official form;52,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Arranging an appointment or booking (of an activity, medical care, etc.);77,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Online filing of tax returns in person;27,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Performing an interaction related to access to information;70,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Information: Access to stored personal data (pension, employment history, etc.);57,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Information: Access to data bases or public records (cadastral records, company information, etc.);26,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Information: Access to obtain information (services, loans, tax, etc.);48,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Performing an interaction related to obtaining documents;46,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Documentation: request an official document or certificate (birth, residence, etc.);29,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 900 to less than 1,600;Average of types of contact with public administration agencies;3,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Total;6.996.491 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Downloading or printing an official form;61 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Arranging an appointment or booking (of an activity, medical care, etc.);81,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Online filing of tax returns in person;35,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Performing an interaction related to access to information;79,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Information: Access to stored personal data (pension, employment history, etc.);65,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Information: Access to data bases or public records (cadastral records, company information, etc.);33,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Information: Access to obtain information (services, loans, tax, etc.);60,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Performing an interaction related to obtaining documents;50,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Documentation: request an official document or certificate (birth, residence, etc.);35,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Average of types of contact with public administration agencies;4,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Total;3.613.112 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Downloading or printing an official form;63,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Arranging an appointment or booking (of an activity, medical care, etc.);78,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Online filing of tax returns in person;34,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Performing an interaction related to access to information;79,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Information: Access to stored personal data (pension, employment history, etc.);62,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Information: Access to data bases or public records (cadastral records, company information, etc.);32,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Information: Access to obtain information (services, loans, tax, etc.);59,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Performing an interaction related to obtaining documents;52,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Documentation: request an official document or certificate (birth, residence, etc.);37,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Average of types of contact with public administration agencies;4,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Total;7.459.832 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Downloading or printing an official form;64,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Arranging an appointment or booking (of an activity, medical care, etc.);76,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Online filing of tax returns in person;39,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Performing an interaction related to access to information;80,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Information: Access to stored personal data (pension, employment history, etc.);66,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Information: Access to data bases or public records (cadastral records, company information, etc.);39 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Information: Access to obtain information (services, loans, tax, etc.);65,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Performing an interaction related to obtaining documents;51,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Documentation: request an official document or certificate (birth, residence, etc.);35,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,000 euros or more;Average of types of contact with public administration agencies;4,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Total;360.148 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Downloading or printing an official form;47,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Arranging an appointment or booking (of an activity, medical care, etc.);67,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Online filing of tax returns in person;17,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Performing an interaction related to access to information;68,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Information: Access to stored personal data (pension, employment history, etc.);42,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Information: Access to data bases or public records (cadastral records, company information, etc.);21,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Information: Access to obtain information (services, loans, tax, etc.);48,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Performing an interaction related to obtaining documents;49,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Documentation: request an official document or certificate (birth, residence, etc.);28,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);15 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Average of types of contact with public administration agencies;3,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Total;28.605.439 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Downloading or printing an official form;59,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);78,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Online filing of tax returns in person;32,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Performing an interaction related to access to information;76,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Information: Access to stored personal data (pension, employment history, etc.);61,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);32,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);57,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Performing an interaction related to obtaining documents;50,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);34,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Average of types of contact with public administration agencies;3,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Total;308.537 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Downloading or printing an official form;40,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Arranging an appointment or booking (of an activity, medical care, etc.);67,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Online filing of tax returns in person;22 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Performing an interaction related to access to information;65,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Information: Access to stored personal data (pension, employment history, etc.);64,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Information: Access to data bases or public records (cadastral records, company information, etc.);11,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Information: Access to obtain information (services, loans, tax, etc.);26,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Performing an interaction related to obtaining documents;21,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Documentation: request an official document or certificate (birth, residence, etc.);4,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Average of types of contact with public administration agencies;2,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Total;2.017.855 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Downloading or printing an official form;37,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Arranging an appointment or booking (of an activity, medical care, etc.);73,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Online filing of tax returns in person;16,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Performing an interaction related to access to information;55,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Information: Access to stored personal data (pension, employment history, etc.);45,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);13,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Information: Access to obtain information (services, loans, tax, etc.);30,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Performing an interaction related to obtaining documents;32,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Documentation: request an official document or certificate (birth, residence, etc.);17,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Average of types of contact with public administration agencies;2,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Total;6.344.249 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Downloading or printing an official form;45,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);74,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Online filing of tax returns in person;21,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Performing an interaction related to access to information;67,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);51,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);22,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);46,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Performing an interaction related to obtaining documents;44 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);27,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Average of types of contact with public administration agencies;3,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Total;6.672.773 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Downloading or printing an official form;55,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);77,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Online filing of tax returns in person;25,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Performing an interaction related to access to information;74,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);58,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);29,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);54,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Performing an interaction related to obtaining documents;52 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);32,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Average of types of contact with public administration agencies;3,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Total;4.059.719 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Downloading or printing an official form;66,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Arranging an appointment or booking (of an activity, medical care, etc.);82 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Online filing of tax returns in person;37,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Performing an interaction related to access to information;82 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to stored personal data (pension, employment history, etc.);67,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to data bases or public records (cadastral records, company information, etc.);33,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to obtain information (services, loans, tax, etc.);64,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Performing an interaction related to obtaining documents;56,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: request an official document or certificate (birth, residence, etc.);41,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Average of types of contact with public administration agencies;4,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Total;3.628.342 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Downloading or printing an official form;68,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Arranging an appointment or booking (of an activity, medical care, etc.);80,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Online filing of tax returns in person;42,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Performing an interaction related to access to information;85,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Information: Access to stored personal data (pension, employment history, etc.);69,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);41,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Information: Access to obtain information (services, loans, tax, etc.);69,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Performing an interaction related to obtaining documents;56,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Documentation: request an official document or certificate (birth, residence, etc.);39,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Average of types of contact with public administration agencies;4,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Total;5.146.231 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Downloading or printing an official form;75,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Arranging an appointment or booking (of an activity, medical care, etc.);81 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Online filing of tax returns in person;49,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Performing an interaction related to access to information;86,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to stored personal data (pension, employment history, etc.);73,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);47 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to obtain information (services, loans, tax, etc.);72,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Performing an interaction related to obtaining documents;57,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: request an official document or certificate (birth, residence, etc.);43,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Average of types of contact with public administration agencies;4,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Total;427.734 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Downloading or printing an official form;84,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Arranging an appointment or booking (of an activity, medical care, etc.);81,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Online filing of tax returns in person;52,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Performing an interaction related to access to information;88,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Information: Access to stored personal data (pension, employment history, etc.);72,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Information: Access to data bases or public records (cadastral records, company information, etc.);53,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Information: Access to obtain information (services, loans, tax, etc.);79,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Performing an interaction related to obtaining documents;56,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Documentation: request an official document or certificate (birth, residence, etc.);43,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);18,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Average of types of contact with public administration agencies;5,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Total;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Use of one or more websites or apps of public administration agencies;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Downloading or printing an official form;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Arranging an appointment or booking (of an activity, medical care, etc.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Online filing of tax returns in person;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Performing an interaction related to access to information;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Information: Access to stored personal data (pension, employment history, etc.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Information: Access to data bases or public records (cadastral records, company information, etc.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Information: Access to obtain information (services, loans, tax, etc.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Performing an interaction related to obtaining documents;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Documentation: request an official document or certificate (birth, residence, etc.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Average of types of contact with public administration agencies;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Total;18.278.014 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Downloading or printing an official form;62,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);79,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Online filing of tax returns in person;39,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Performing an interaction related to access to information;81 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);67,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);36,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);62 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Performing an interaction related to obtaining documents;51,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);36,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Average of types of contact with public administration agencies;4,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Total;2.978.804 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Downloading or printing an official form;59,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);80 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Online filing of tax returns in person;21,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Performing an interaction related to access to information;78,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);63,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);24,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);59,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Performing an interaction related to obtaining documents;60,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);34,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);42,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Average of types of contact with public administration agencies;3,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Total;2.679.697 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Downloading or printing an official form;54,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Arranging an appointment or booking (of an activity, medical care, etc.);67,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Online filing of tax returns in person;4,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Performing an interaction related to access to information;63 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Information: Access to stored personal data (pension, employment history, etc.);39,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Information: Access to data bases or public records (cadastral records, company information, etc.);32,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Information: Access to obtain information (services, loans, tax, etc.);47,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Performing an interaction related to obtaining documents;66,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Documentation: request an official document or certificate (birth, residence, etc.);39,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);44,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Average of types of contact with public administration agencies;3,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Total;1.017.255 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Downloading or printing an official form;44,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Arranging an appointment or booking (of an activity, medical care, etc.);83,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Online filing of tax returns in person;15,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Performing an interaction related to access to information;53,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to stored personal data (pension, employment history, etc.);36,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to data bases or public records (cadastral records, company information, etc.);10,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to obtain information (services, loans, tax, etc.);35,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Performing an interaction related to obtaining documents;32 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: request an official document or certificate (birth, residence, etc.);21,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);2,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Average of types of contact with public administration agencies;2,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Total;2.951.366 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Downloading or printing an official form;47,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Arranging an appointment or booking (of an activity, medical care, etc.);76,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Online filing of tax returns in person;31,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to access to information;67,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to stored personal data (pension, employment history, etc.);53,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to data bases or public records (cadastral records, company information, etc.);24,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to obtain information (services, loans, tax, etc.);45,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to obtaining documents;28,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: request an official document or certificate (birth, residence, etc.);18,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);13,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Average of types of contact with public administration agencies;3,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Total;700.303 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Downloading or printing an official form;53,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Arranging an appointment or booking (of an activity, medical care, etc.);79,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Online filing of tax returns in person;27,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Performing an interaction related to access to information;67,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Information: Access to stored personal data (pension, employment history, etc.);53 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Information: Access to obtain information (services, loans, tax, etc.);49,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Performing an interaction related to obtaining documents;45,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Documentation: request an official document or certificate (birth, residence, etc.);33,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Average of types of contact with public administration agencies;3,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;13.260.827 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Downloading or printing an official form;61,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Arranging an appointment or booking (of an activity, medical care, etc.);78,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Online filing of tax returns in person;45,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to access to information;81,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to stored personal data (pension, employment history, etc.);68,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to data bases or public records (cadastral records, company information, etc.);36,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to obtain information (services, loans, tax, etc.);62,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to obtaining documents;50,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: request an official document or certificate (birth, residence, etc.);35,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Average of types of contact with public administration agencies;4,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.231.303 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Downloading or printing an official form;67,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Arranging an appointment or booking (of an activity, medical care, etc.);82,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Online filing of tax returns in person;32,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to access to information;81,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to stored personal data (pension, employment history, etc.);68,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to data bases or public records (cadastral records, company information, etc.);35,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to obtain information (services, loans, tax, etc.);61 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to obtaining documents;62,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: request an official document or certificate (birth, residence, etc.);46 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);36,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Average of types of contact with public administration agencies;4,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;972.474 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Downloading or printing an official form;63,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Arranging an appointment or booking (of an activity, medical care, etc.);79,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Online filing of tax returns in person;14,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to access to information;77 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to stored personal data (pension, employment history, etc.);65 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to data bases or public records (cadastral records, company information, etc.);32,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to obtain information (services, loans, tax, etc.);56,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to obtaining documents;48,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: request an official document or certificate (birth, residence, etc.);37,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Average of types of contact with public administration agencies;3,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;1.597.794 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Downloading or printing an official form;64,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Arranging an appointment or booking (of an activity, medical care, etc.);76,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Online filing of tax returns in person;17,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to access to information;77,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to stored personal data (pension, employment history, etc.);61,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to data bases or public records (cadastral records, company information, etc.);36,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to obtain information (services, loans, tax, etc.);60,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to obtaining documents;52,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: request an official document or certificate (birth, residence, etc.);38,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Total;215.615 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Downloading or printing an official form;57,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Arranging an appointment or booking (of an activity, medical care, etc.);83,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Online filing of tax returns in person;24,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to access to information;85 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to stored personal data (pension, employment history, etc.);63,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to data bases or public records (cadastral records, company information, etc.);57,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to obtain information (services, loans, tax, etc.);67,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to obtaining documents;45 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: request an official document or certificate (birth, residence, etc.);37,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);15,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Average of types of contact with public administration agencies;4,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Total;15.288.835 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Downloading or printing an official form;63,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Arranging an appointment or booking (of an activity, medical care, etc.);78,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Online filing of tax returns in person;42,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Performing an interaction related to access to information;81,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to stored personal data (pension, employment history, etc.);68,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to data bases or public records (cadastral records, company information, etc.);36,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to obtain information (services, loans, tax, etc.);63,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Performing an interaction related to obtaining documents;50,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: request an official document or certificate (birth, residence, etc.);36,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Average of types of contact with public administration agencies;4,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Total;2.989.179 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Downloading or printing an official form;59,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Arranging an appointment or booking (of an activity, medical care, etc.);80,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Online filing of tax returns in person;28,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Performing an interaction related to access to information;76,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to stored personal data (pension, employment history, etc.);63,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to data bases or public records (cadastral records, company information, etc.);35,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to obtain information (services, loans, tax, etc.);56,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Performing an interaction related to obtaining documents;57,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: request an official document or certificate (birth, residence, etc.);40,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Average of types of contact with public administration agencies;4,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Total;4.562.592 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Downloading or printing an official form;51,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Arranging an appointment or booking (of an activity, medical care, etc.);77,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Online filing of tax returns in person;29,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Performing an interaction related to access to information;74,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Information: Access to stored personal data (pension, employment history, etc.);61,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Information: Access to data bases or public records (cadastral records, company information, etc.);27,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Information: Access to obtain information (services, loans, tax, etc.);51,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Performing an interaction related to obtaining documents;42,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Documentation: request an official document or certificate (birth, residence, etc.);27,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Average of types of contact with public administration agencies;3,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Total;13.715.422 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Downloading or printing an official form;66,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Arranging an appointment or booking (of an activity, medical care, etc.);79,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Online filing of tax returns in person;43,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Performing an interaction related to access to information;83,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Information: Access to stored personal data (pension, employment history, etc.);69,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Information: Access to data bases or public records (cadastral records, company information, etc.);39,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Information: Access to obtain information (services, loans, tax, etc.);65,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Performing an interaction related to obtaining documents;54,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Documentation: request an official document or certificate (birth, residence, etc.);40 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Average of types of contact with public administration agencies;4,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Total;827.740 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Downloading or printing an official form;74,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Arranging an appointment or booking (of an activity, medical care, etc.);80 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Online filing of tax returns in person;61 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Performing an interaction related to access to information;90,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Information: Access to stored personal data (pension, employment history, etc.);75,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Information: Access to data bases or public records (cadastral records, company information, etc.);51 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Information: Access to obtain information (services, loans, tax, etc.);80,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Performing an interaction related to obtaining documents;66,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Documentation: request an official document or certificate (birth, residence, etc.);52,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);16,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Average of types of contact with public administration agencies;5,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Total;17.450.273 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Downloading or printing an official form;62 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Arranging an appointment or booking (of an activity, medical care, etc.);79,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Online filing of tax returns in person;38,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Performing an interaction related to access to information;80,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Information: Access to stored personal data (pension, employment history, etc.);67,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Information: Access to data bases or public records (cadastral records, company information, etc.);35,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Information: Access to obtain information (services, loans, tax, etc.);61,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Performing an interaction related to obtaining documents;51 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Documentation: request an official document or certificate (birth, residence, etc.);36,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Average of types of contact with public administration agencies;4,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Total;2.674.331 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Downloading or printing an official form;53,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Arranging an appointment or booking (of an activity, medical care, etc.);77,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Online filing of tax returns in person;18,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Performing an interaction related to access to information;68,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Information: Access to stored personal data (pension, employment history, etc.);54,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Information: Access to data bases or public records (cadastral records, company information, etc.);26,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Information: Access to obtain information (services, loans, tax, etc.);49,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Performing an interaction related to obtaining documents;57,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Documentation: request an official document or certificate (birth, residence, etc.);37,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);38,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income Less than 900 Euros;Average of types of contact with public administration agencies;3,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Total;7.512.247 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Downloading or printing an official form;52,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Arranging an appointment or booking (of an activity, medical care, etc.);77,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Online filing of tax returns in person;27,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Performing an interaction related to access to information;70,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Information: Access to stored personal data (pension, employment history, etc.);57,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Information: Access to data bases or public records (cadastral records, company information, etc.);26,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Information: Access to obtain information (services, loans, tax, etc.);48,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Performing an interaction related to obtaining documents;46,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Documentation: request an official document or certificate (birth, residence, etc.);29,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 900 to less than 1,600;Average of types of contact with public administration agencies;3,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Total;6.995.901 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Downloading or printing an official form;61 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Arranging an appointment or booking (of an activity, medical care, etc.);81,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Online filing of tax returns in person;35,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Performing an interaction related to access to information;79,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Information: Access to stored personal data (pension, employment history, etc.);65,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Information: Access to data bases or public records (cadastral records, company information, etc.);33,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Information: Access to obtain information (services, loans, tax, etc.);60,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Performing an interaction related to obtaining documents;50,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Documentation: request an official document or certificate (birth, residence, etc.);35,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Average of types of contact with public administration agencies;4,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Total;3.607.790 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Downloading or printing an official form;63,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Arranging an appointment or booking (of an activity, medical care, etc.);78,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Online filing of tax returns in person;34,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Performing an interaction related to access to information;79,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Information: Access to stored personal data (pension, employment history, etc.);62,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Information: Access to data bases or public records (cadastral records, company information, etc.);33 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Information: Access to obtain information (services, loans, tax, etc.);60 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Performing an interaction related to obtaining documents;53 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Documentation: request an official document or certificate (birth, residence, etc.);37,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,500 to less than 3,000;Average of types of contact with public administration agencies;4,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Total;7.455.022 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Downloading or printing an official form;64,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Arranging an appointment or booking (of an activity, medical care, etc.);76,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Online filing of tax returns in person;39,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Performing an interaction related to access to information;80,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Information: Access to stored personal data (pension, employment history, etc.);66,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Information: Access to data bases or public records (cadastral records, company information, etc.);39 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Information: Access to obtain information (services, loans, tax, etc.);65,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Performing an interaction related to obtaining documents;51,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Documentation: request an official document or certificate (birth, residence, etc.);35,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,000 euros or more;Average of types of contact with public administration agencies;4,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Total;360.148 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Downloading or printing an official form;47,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Arranging an appointment or booking (of an activity, medical care, etc.);67,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Online filing of tax returns in person;17,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Performing an interaction related to access to information;68,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Information: Access to stored personal data (pension, employment history, etc.);42,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Information: Access to data bases or public records (cadastral records, company information, etc.);21,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Information: Access to obtain information (services, loans, tax, etc.);48,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Performing an interaction related to obtaining documents;49,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Documentation: request an official document or certificate (birth, residence, etc.);28,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);15 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Average of types of contact with public administration agencies;3,1