Reference population;Demographic characteristics;Documentation or claim;Total
Total Persons;Total Persons;Total;35.949.285
Total Persons;Total Persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,4
Total Persons;Total Persons;They have requested an official document or certificate;27,4
Total Persons;Total Persons;They have applied for grants or rights;23,4
Total Persons;Total Persons;Other requests, claims, or complaints;7
Total Persons;Total Persons;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Total Persons;Sex: Male;Total;17.792.923
Total Persons;Sex: Male;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,4
Total Persons;Sex: Male;They have requested an official document or certificate;26,7
Total Persons;Sex: Male;They have applied for grants or rights;21,6
Total Persons;Sex: Male;Other requests, claims, or complaints;7,7
Total Persons;Sex: Male;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Total Persons;Sex: Female;Total;18.156.362
Total Persons;Sex: Female;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,4
Total Persons;Sex: Female;They have requested an official document or certificate;28,1
Total Persons;Sex: Female;They have applied for grants or rights;25,1
Total Persons;Sex: Female;Other requests, claims, or complaints;6,4
Total Persons;Sex: Female;They have not requested any official document or filed any complaint or claim although they needed to do so;4
Total Persons;Age: 16 to 24 years old;Total;4.602.650
Total Persons;Age: 16 to 24 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,6
Total Persons;Age: 16 to 24 years old;They have requested an official document or certificate;35,6
Total Persons;Age: 16 to 24 years old;They have applied for grants or rights;35,5
Total Persons;Age: 16 to 24 years old;Other requests, claims, or complaints;6,6
Total Persons;Age: 16 to 24 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;2,5
Total Persons;Age: 25 to 34 years old;Total;5.309.117
Total Persons;Age: 25 to 34 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;55,3
Total Persons;Age: 25 to 34 years old;They have requested an official document or certificate;39,5
Total Persons;Age: 25 to 34 years old;They have applied for grants or rights;31,7
Total Persons;Age: 25 to 34 years old;Other requests, claims, or complaints;10
Total Persons;Age: 25 to 34 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;3
Total Persons;Age: 35 to 44 years old;Total;6.580.197
Total Persons;Age: 35 to 44 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;49,4
Total Persons;Age: 35 to 44 years old;They have requested an official document or certificate;36,1
Total Persons;Age: 35 to 44 years old;They have applied for grants or rights;27,3
Total Persons;Age: 35 to 44 years old;Other requests, claims, or complaints;8,5
Total Persons;Age: 35 to 44 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Total Persons;Age: 45 to 54 years old;Total;7.793.704
Total Persons;Age: 45 to 54 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,1
Total Persons;Age: 45 to 54 years old;They have requested an official document or certificate;26,9
Total Persons;Age: 45 to 54 years old;They have applied for grants or rights;25,6
Total Persons;Age: 45 to 54 years old;Other requests, claims, or complaints;7,4
Total Persons;Age: 45 to 54 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Total Persons;Age: 55 to 64 years old;Total;6.756.781
Total Persons;Age: 55 to 64 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;29,5
Total Persons;Age: 55 to 64 years old;They have requested an official document or certificate;18,2
Total Persons;Age: 55 to 64 years old;They have applied for grants or rights;15,1
Total Persons;Age: 55 to 64 years old;Other requests, claims, or complaints;5,9
Total Persons;Age: 55 to 64 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Total Persons;Age: 65 to 74 years old;Total;4.906.836
Total Persons;Age: 65 to 74 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;13
Total Persons;Age: 65 to 74 years old;They have requested an official document or certificate;8,6
Total Persons;Age: 65 to 74 years old;They have applied for grants or rights;5,6
Total Persons;Age: 65 to 74 years old;Other requests, claims, or complaints;3,1
Total Persons;Age: 65 to 74 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;6,1
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.982.989
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;They have requested an official document or certificate;31,8
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;They have applied for grants or rights;24,1
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Other requests, claims, or complaints;8,1
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Total;4.193.853
Total Persons;Habitat: 50,000 to 100,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,4
Total Persons;Habitat: 50,000 to 100,000 inhabitants;They have requested an official document or certificate;26,9
Total Persons;Habitat: 50,000 to 100,000 inhabitants;They have applied for grants or rights;22,2
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Other requests, claims, or complaints;5,5
Total Persons;Habitat: 50,000 to 100,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;3,7
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Total;5.673.571
Total Persons;Habitat: 20,000 to 50,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,4
Total Persons;Habitat: 20,000 to 50,000 inhabitants;They have requested an official document or certificate;23,8
Total Persons;Habitat: 20,000 to 50,000 inhabitants;They have applied for grants or rights;24,3
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Other requests, claims, or complaints;6,5
Total Persons;Habitat: 20,000 to 50,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;3,9
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Total;3.979.558
Total Persons;Habitat: 10,000 to 20,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;35,3
Total Persons;Habitat: 10,000 to 20,000 inhabitants;They have requested an official document or certificate;22,1
Total Persons;Habitat: 10,000 to 20,000 inhabitants;They have applied for grants or rights;23,1
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Other requests, claims, or complaints;6,7
Total Persons;Habitat: 10,000 to 20,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Total Persons;Habitat: Less than 10,000 inhabitants;Total;7.119.314
Total Persons;Habitat: Less than 10,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;36,1
Total Persons;Habitat: Less than 10,000 inhabitants;They have requested an official document or certificate;24,4
Total Persons;Habitat: Less than 10,000 inhabitants;They have applied for grants or rights;22
Total Persons;Habitat: Less than 10,000 inhabitants;Other requests, claims, or complaints;6,1
Total Persons;Habitat: Less than 10,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;4
Total Persons;Size of the household: Households with 1 member;Total;3.705.143
Total Persons;Size of the household: Households with 1 member;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,9
Total Persons;Size of the household: Households with 1 member;They have requested an official document or certificate;21,9
Total Persons;Size of the household: Households with 1 member;They have applied for grants or rights;15,1
Total Persons;Size of the household: Households with 1 member;Other requests, claims, or complaints;6,5
Total Persons;Size of the household: Households with 1 member;They have not requested any official document or filed any complaint or claim although they needed to do so;6,2
Total Persons;Size of the household: Households with 2 members;Total;9.526.575
Total Persons;Size of the household: Households with 2 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,9
Total Persons;Size of the household: Households with 2 members;They have requested an official document or certificate;21,7
Total Persons;Size of the household: Households with 2 members;They have applied for grants or rights;15,9
Total Persons;Size of the household: Households with 2 members;Other requests, claims, or complaints;6
Total Persons;Size of the household: Households with 2 members;They have not requested any official document or filed any complaint or claim although they needed to do so;5
Total Persons;Size of the household: Households with 3 members;Total;9.647.584
Total Persons;Size of the household: Households with 3 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,7
Total Persons;Size of the household: Households with 3 members;They have requested an official document or certificate;28,5
Total Persons;Size of the household: Households with 3 members;They have applied for grants or rights;24,1
Total Persons;Size of the household: Households with 3 members;Other requests, claims, or complaints;7,2
Total Persons;Size of the household: Households with 3 members;They have not requested any official document or filed any complaint or claim although they needed to do so;3,8
Total Persons;Size of the household: Households with 4 members;Total;9.611.792
Total Persons;Size of the household: Households with 4 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48
Total Persons;Size of the household: Households with 4 members;They have requested an official document or certificate;31,4
Total Persons;Size of the household: Households with 4 members;They have applied for grants or rights;30,1
Total Persons;Size of the household: Households with 4 members;Other requests, claims, or complaints;8
Total Persons;Size of the household: Households with 4 members;They have not requested any official document or filed any complaint or claim although they needed to do so;3,6
Total Persons;Size of the household: Households with 5 or more members;Total;3.458.192
Total Persons;Size of the household: Households with 5 or more members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;52,2
Total Persons;Size of the household: Households with 5 or more members;They have requested an official document or certificate;35
Total Persons;Size of the household: Households with 5 or more members;They have applied for grants or rights;32,1
Total Persons;Size of the household: Households with 5 or more members;Other requests, claims, or complaints;7
Total Persons;Size of the household: Households with 5 or more members;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Total Persons;Type of household: Single-person household;Total;3.705.143
Total Persons;Type of household: Single-person household;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,9
Total Persons;Type of household: Single-person household;They have requested an official document or certificate;21,9
Total Persons;Type of household: Single-person household;They have applied for grants or rights;15,1
Total Persons;Type of household: Single-person household;Other requests, claims, or complaints;6,5
Total Persons;Type of household: Single-person household;They have not requested any official document or filed any complaint or claim although they needed to do so;6,2
Total Persons;Type of household: Single parent living with a child;Total;4.019.887
Total Persons;Type of household: Single parent living with a child;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,7
Total Persons;Type of household: Single parent living with a child;They have requested an official document or certificate;29,7
Total Persons;Type of household: Single parent living with a child;They have applied for grants or rights;28,2
Total Persons;Type of household: Single parent living with a child;Other requests, claims, or complaints;7,1
Total Persons;Type of household: Single parent living with a child;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Total Persons;Type of household: Couple living together without children;Total;6.263.404
Total Persons;Type of household: Couple living together without children;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;27,4
Total Persons;Type of household: Couple living together without children;They have requested an official document or certificate;19,8
Total Persons;Type of household: Couple living together without children;They have applied for grants or rights;12
Total Persons;Type of household: Couple living together without children;Other requests, claims, or complaints;5,9
Total Persons;Type of household: Couple living together without children;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Total Persons;Type of household: Couple living together with children;Total;17.887.732
Total Persons;Type of household: Couple living together with children;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,5
Total Persons;Type of household: Couple living together with children;They have requested an official document or certificate;30,8
Total Persons;Type of household: Couple living together with children;They have applied for grants or rights;29
Total Persons;Type of household: Couple living together with children;Other requests, claims, or complaints;7,5
Total Persons;Type of household: Couple living together with children;They have not requested any official document or filed any complaint or claim although they needed to do so;3,7
Total Persons;Type of household: Other type of household;Total;4.073.119
Total Persons;Type of household: Other type of household;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,1
Total Persons;Type of household: Other type of household;They have requested an official document or certificate;27,2
Total Persons;Type of household: Other type of household;They have applied for grants or rights;19
Total Persons;Type of household: Other type of household;Other requests, claims, or complaints;7
Total Persons;Type of household: Other type of household;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;17.102.110
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;35,4
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have requested an official document or certificate;23,4
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have applied for grants or rights;20,8
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other requests, claims, or complaints;6,2
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have not requested any official document or filed any complaint or claim although they needed to do so;4,7
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.435.258
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;55,4
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;They have requested an official document or certificate;41,4
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;They have applied for grants or rights;30
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Other requests, claims, or complaints;10,5
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;They have not requested any official document or filed any complaint or claim although they needed to do so;3,1
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Total;15.411.917
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,7
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;They have requested an official document or certificate;28,8
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;They have applied for grants or rights;24,8
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Other requests, claims, or complaints;7,1
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Total Persons;Nationality: Spanish;Total;31.049.847
Total Persons;Nationality: Spanish;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,2
Total Persons;Nationality: Spanish;They have requested an official document or certificate;27
Total Persons;Nationality: Spanish;They have applied for grants or rights;23,6
Total Persons;Nationality: Spanish;Other requests, claims, or complaints;7,2
Total Persons;Nationality: Spanish;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Total Persons;Nationality: Foreign;Total;4.899.438
Total Persons;Nationality: Foreign;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,8
Total Persons;Nationality: Foreign;They have requested an official document or certificate;29,9
Total Persons;Nationality: Foreign;They have applied for grants or rights;22,1
Total Persons;Nationality: Foreign;Other requests, claims, or complaints;5,8
Total Persons;Nationality: Foreign;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Internet users in the last 12 months;Total Persons;Total;34.497.105
Internet users in the last 12 months;Total Persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,1
Internet users in the last 12 months;Total Persons;They have requested an official document or certificate;28,6
Internet users in the last 12 months;Total Persons;They have applied for grants or rights;24,4
Internet users in the last 12 months;Total Persons;Other requests, claims, or complaints;7,3
Internet users in the last 12 months;Total Persons;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Internet users in the last 12 months;Sex: Male;Total;17.033.653
Internet users in the last 12 months;Sex: Male;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,2
Internet users in the last 12 months;Sex: Male;They have requested an official document or certificate;27,9
Internet users in the last 12 months;Sex: Male;They have applied for grants or rights;22,6
Internet users in the last 12 months;Sex: Male;Other requests, claims, or complaints;8
Internet users in the last 12 months;Sex: Male;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 12 months;Sex: Female;Total;17.463.452
Internet users in the last 12 months;Sex: Female;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,1
Internet users in the last 12 months;Sex: Female;They have requested an official document or certificate;29,2
Internet users in the last 12 months;Sex: Female;They have applied for grants or rights;26,1
Internet users in the last 12 months;Sex: Female;Other requests, claims, or complaints;6,6
Internet users in the last 12 months;Sex: Female;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Internet users in the last 12 months;Age: 16 to 24 years old;Total;4.594.130
Internet users in the last 12 months;Age: 16 to 24 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,7
Internet users in the last 12 months;Age: 16 to 24 years old;They have requested an official document or certificate;35,7
Internet users in the last 12 months;Age: 16 to 24 years old;They have applied for grants or rights;35,6
Internet users in the last 12 months;Age: 16 to 24 years old;Other requests, claims, or complaints;6,6
Internet users in the last 12 months;Age: 16 to 24 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;2,5
Internet users in the last 12 months;Age: 25 to 34 years old;Total;5.286.970
Internet users in the last 12 months;Age: 25 to 34 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;55,5
Internet users in the last 12 months;Age: 25 to 34 years old;They have requested an official document or certificate;39,7
Internet users in the last 12 months;Age: 25 to 34 years old;They have applied for grants or rights;31,8
Internet users in the last 12 months;Age: 25 to 34 years old;Other requests, claims, or complaints;10
Internet users in the last 12 months;Age: 25 to 34 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;3
Internet users in the last 12 months;Age: 35 to 44 years old;Total;6.532.054
Internet users in the last 12 months;Age: 35 to 44 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;49,8
Internet users in the last 12 months;Age: 35 to 44 years old;They have requested an official document or certificate;36,4
Internet users in the last 12 months;Age: 35 to 44 years old;They have applied for grants or rights;27,5
Internet users in the last 12 months;Age: 35 to 44 years old;Other requests, claims, or complaints;8,6
Internet users in the last 12 months;Age: 35 to 44 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Internet users in the last 12 months;Age: 45 to 54 years old;Total;7.666.792
Internet users in the last 12 months;Age: 45 to 54 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,8
Internet users in the last 12 months;Age: 45 to 54 years old;They have requested an official document or certificate;27,3
Internet users in the last 12 months;Age: 45 to 54 years old;They have applied for grants or rights;26
Internet users in the last 12 months;Age: 45 to 54 years old;Other requests, claims, or complaints;7,5
Internet users in the last 12 months;Age: 45 to 54 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Internet users in the last 12 months;Age: 55 to 64 years old;Total;6.419.345
Internet users in the last 12 months;Age: 55 to 64 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;31
Internet users in the last 12 months;Age: 55 to 64 years old;They have requested an official document or certificate;19,2
Internet users in the last 12 months;Age: 55 to 64 years old;They have applied for grants or rights;15,9
Internet users in the last 12 months;Age: 55 to 64 years old;Other requests, claims, or complaints;6,2
Internet users in the last 12 months;Age: 55 to 64 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Internet users in the last 12 months;Age: 65 to 74 years old;Total;3.997.813
Internet users in the last 12 months;Age: 65 to 74 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;16
Internet users in the last 12 months;Age: 65 to 74 years old;They have requested an official document or certificate;10,5
Internet users in the last 12 months;Age: 65 to 74 years old;They have applied for grants or rights;6,9
Internet users in the last 12 months;Age: 65 to 74 years old;Other requests, claims, or complaints;3,8
Internet users in the last 12 months;Age: 65 to 74 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;7,5
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.538.947
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,3
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have requested an official document or certificate;32,7
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have applied for grants or rights;24,8
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Other requests, claims, or complaints;8,4
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;4.057.654
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,8
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;They have requested an official document or certificate;27,8
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;They have applied for grants or rights;22,9
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Other requests, claims, or complaints;5,7
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;3,8
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;5.435.115
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,1
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;They have requested an official document or certificate;24,8
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;They have applied for grants or rights;25,3
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Other requests, claims, or complaints;6,8
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.771.132
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,3
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;They have requested an official document or certificate;23,4
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;They have applied for grants or rights;24,4
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Other requests, claims, or complaints;7,1
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;6.694.258
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,4
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;They have requested an official document or certificate;26
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;They have applied for grants or rights;23,4
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Other requests, claims, or complaints;6,5
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Internet users in the last 12 months;Size of the household: Households with 1 member;Total;3.484.549
Internet users in the last 12 months;Size of the household: Households with 1 member;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32,9
Internet users in the last 12 months;Size of the household: Households with 1 member;They have requested an official document or certificate;23,3
Internet users in the last 12 months;Size of the household: Households with 1 member;They have applied for grants or rights;16
Internet users in the last 12 months;Size of the household: Households with 1 member;Other requests, claims, or complaints;6,9
Internet users in the last 12 months;Size of the household: Households with 1 member;They have not requested any official document or filed any complaint or claim although they needed to do so;6,6
Internet users in the last 12 months;Size of the household: Households with 2 members;Total;8.756.207
Internet users in the last 12 months;Size of the household: Households with 2 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,6
Internet users in the last 12 months;Size of the household: Households with 2 members;They have requested an official document or certificate;23,6
Internet users in the last 12 months;Size of the household: Households with 2 members;They have applied for grants or rights;17,4
Internet users in the last 12 months;Size of the household: Households with 2 members;Other requests, claims, or complaints;6,6
Internet users in the last 12 months;Size of the household: Households with 2 members;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Internet users in the last 12 months;Size of the household: Households with 3 members;Total;9.360.618
Internet users in the last 12 months;Size of the household: Households with 3 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43
Internet users in the last 12 months;Size of the household: Households with 3 members;They have requested an official document or certificate;29,4
Internet users in the last 12 months;Size of the household: Households with 3 members;They have applied for grants or rights;24,8
Internet users in the last 12 months;Size of the household: Households with 3 members;Other requests, claims, or complaints;7,4
Internet users in the last 12 months;Size of the household: Households with 3 members;They have not requested any official document or filed any complaint or claim although they needed to do so;3,9
Internet users in the last 12 months;Size of the household: Households with 4 members;Total;9.514.403
Internet users in the last 12 months;Size of the household: Households with 4 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48,5
Internet users in the last 12 months;Size of the household: Households with 4 members;They have requested an official document or certificate;31,7
Internet users in the last 12 months;Size of the household: Households with 4 members;They have applied for grants or rights;30,4
Internet users in the last 12 months;Size of the household: Households with 4 members;Other requests, claims, or complaints;8,1
Internet users in the last 12 months;Size of the household: Households with 4 members;They have not requested any official document or filed any complaint or claim although they needed to do so;3,6
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Total;3.381.328
Internet users in the last 12 months;Size of the household: Households with 5 or more members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;53,4
Internet users in the last 12 months;Size of the household: Households with 5 or more members;They have requested an official document or certificate;35,8
Internet users in the last 12 months;Size of the household: Households with 5 or more members;They have applied for grants or rights;32,8
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Other requests, claims, or complaints;7,2
Internet users in the last 12 months;Size of the household: Households with 5 or more members;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Internet users in the last 12 months;Type of household: Single-person household;Total;3.484.549
Internet users in the last 12 months;Type of household: Single-person household;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32,9
Internet users in the last 12 months;Type of household: Single-person household;They have requested an official document or certificate;23,3
Internet users in the last 12 months;Type of household: Single-person household;They have applied for grants or rights;16
Internet users in the last 12 months;Type of household: Single-person household;Other requests, claims, or complaints;6,9
Internet users in the last 12 months;Type of household: Single-person household;They have not requested any official document or filed any complaint or claim although they needed to do so;6,6
Internet users in the last 12 months;Type of household: Single parent living with a child;Total;3.883.222
Internet users in the last 12 months;Type of household: Single parent living with a child;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,3
Internet users in the last 12 months;Type of household: Single parent living with a child;They have requested an official document or certificate;30,8
Internet users in the last 12 months;Type of household: Single parent living with a child;They have applied for grants or rights;29,2
Internet users in the last 12 months;Type of household: Single parent living with a child;Other requests, claims, or complaints;7,4
Internet users in the last 12 months;Type of household: Single parent living with a child;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Internet users in the last 12 months;Type of household: Couple living together without children;Total;5.697.165
Internet users in the last 12 months;Type of household: Couple living together without children;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,1
Internet users in the last 12 months;Type of household: Couple living together without children;They have requested an official document or certificate;21,8
Internet users in the last 12 months;Type of household: Couple living together without children;They have applied for grants or rights;13,2
Internet users in the last 12 months;Type of household: Couple living together without children;Other requests, claims, or complaints;6,5
Internet users in the last 12 months;Type of household: Couple living together without children;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Internet users in the last 12 months;Type of household: Couple living together with children;Total;17.569.531
Internet users in the last 12 months;Type of household: Couple living together with children;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,4
Internet users in the last 12 months;Type of household: Couple living together with children;They have requested an official document or certificate;31,3
Internet users in the last 12 months;Type of household: Couple living together with children;They have applied for grants or rights;29,5
Internet users in the last 12 months;Type of household: Couple living together with children;Other requests, claims, or complaints;7,6
Internet users in the last 12 months;Type of household: Couple living together with children;They have not requested any official document or filed any complaint or claim although they needed to do so;3,7
Internet users in the last 12 months;Type of household: Other type of household;Total;3.862.638
Internet users in the last 12 months;Type of household: Other type of household;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,1
Internet users in the last 12 months;Type of household: Other type of household;They have requested an official document or certificate;28,7
Internet users in the last 12 months;Type of household: Other type of household;They have applied for grants or rights;20
Internet users in the last 12 months;Type of household: Other type of household;Other requests, claims, or complaints;7,3
Internet users in the last 12 months;Type of household: Other type of household;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;16.220.574
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,3
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have requested an official document or certificate;24,7
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have applied for grants or rights;21,9
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other requests, claims, or complaints;6,6
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have not requested any official document or filed any complaint or claim although they needed to do so;5
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.405.759
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;55,9
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have requested an official document or certificate;41,7
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have applied for grants or rights;30,3
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other requests, claims, or complaints;10,6
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have not requested any official document or filed any complaint or claim although they needed to do so;3,1
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;14.870.772
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,2
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have requested an official document or certificate;29,8
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have applied for grants or rights;25,7
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Other requests, claims, or complaints;7,4
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Internet users in the last 12 months;Nationality: Spanish;Total;29.711.359
Internet users in the last 12 months;Nationality: Spanish;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42
Internet users in the last 12 months;Nationality: Spanish;They have requested an official document or certificate;28,2
Internet users in the last 12 months;Nationality: Spanish;They have applied for grants or rights;24,6
Internet users in the last 12 months;Nationality: Spanish;Other requests, claims, or complaints;7,5
Internet users in the last 12 months;Nationality: Spanish;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Internet users in the last 12 months;Nationality: Foreign;Total;4.785.745
Internet users in the last 12 months;Nationality: Foreign;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,8
Internet users in the last 12 months;Nationality: Foreign;They have requested an official document or certificate;30,7
Internet users in the last 12 months;Nationality: Foreign;They have applied for grants or rights;22,6
Internet users in the last 12 months;Nationality: Foreign;Other requests, claims, or complaints;5,9
Internet users in the last 12 months;Nationality: Foreign;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Internet users in the last 3 months;Total Persons;Total;34.312.027
Internet users in the last 3 months;Total Persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,3
Internet users in the last 3 months;Total Persons;They have requested an official document or certificate;28,7
Internet users in the last 3 months;Total Persons;They have applied for grants or rights;24,5
Internet users in the last 3 months;Total Persons;Other requests, claims, or complaints;7,3
Internet users in the last 3 months;Total Persons;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Internet users in the last 3 months;Sex: Male;Total;16.950.884
Internet users in the last 3 months;Sex: Male;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,4
Internet users in the last 3 months;Sex: Male;They have requested an official document or certificate;28,1
Internet users in the last 3 months;Sex: Male;They have applied for grants or rights;22,7
Internet users in the last 3 months;Sex: Male;Other requests, claims, or complaints;8,1
Internet users in the last 3 months;Sex: Male;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 3 months;Sex: Female;Total;17.361.143
Internet users in the last 3 months;Sex: Female;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,3
Internet users in the last 3 months;Sex: Female;They have requested an official document or certificate;29,3
Internet users in the last 3 months;Sex: Female;They have applied for grants or rights;26,2
Internet users in the last 3 months;Sex: Female;Other requests, claims, or complaints;6,7
Internet users in the last 3 months;Sex: Female;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Internet users in the last 3 months;Age: 16 to 24 years old;Total;4.593.082
Internet users in the last 3 months;Age: 16 to 24 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,7
Internet users in the last 3 months;Age: 16 to 24 years old;They have requested an official document or certificate;35,7
Internet users in the last 3 months;Age: 16 to 24 years old;They have applied for grants or rights;35,6
Internet users in the last 3 months;Age: 16 to 24 years old;Other requests, claims, or complaints;6,6
Internet users in the last 3 months;Age: 16 to 24 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;2,5
Internet users in the last 3 months;Age: 25 to 34 years old;Total;5.285.743
Internet users in the last 3 months;Age: 25 to 34 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;55,6
Internet users in the last 3 months;Age: 25 to 34 years old;They have requested an official document or certificate;39,7
Internet users in the last 3 months;Age: 25 to 34 years old;They have applied for grants or rights;31,8
Internet users in the last 3 months;Age: 25 to 34 years old;Other requests, claims, or complaints;10
Internet users in the last 3 months;Age: 25 to 34 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;3
Internet users in the last 3 months;Age: 35 to 44 years old;Total;6.513.877
Internet users in the last 3 months;Age: 35 to 44 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;49,9
Internet users in the last 3 months;Age: 35 to 44 years old;They have requested an official document or certificate;36,5
Internet users in the last 3 months;Age: 35 to 44 years old;They have applied for grants or rights;27,6
Internet users in the last 3 months;Age: 35 to 44 years old;Other requests, claims, or complaints;8,6
Internet users in the last 3 months;Age: 35 to 44 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Internet users in the last 3 months;Age: 45 to 54 years old;Total;7.616.917
Internet users in the last 3 months;Age: 45 to 54 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42
Internet users in the last 3 months;Age: 45 to 54 years old;They have requested an official document or certificate;27,4
Internet users in the last 3 months;Age: 45 to 54 years old;They have applied for grants or rights;26,1
Internet users in the last 3 months;Age: 45 to 54 years old;Other requests, claims, or complaints;7,6
Internet users in the last 3 months;Age: 45 to 54 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Internet users in the last 3 months;Age: 55 to 64 years old;Total;6.371.179
Internet users in the last 3 months;Age: 55 to 64 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;31,2
Internet users in the last 3 months;Age: 55 to 64 years old;They have requested an official document or certificate;19,3
Internet users in the last 3 months;Age: 55 to 64 years old;They have applied for grants or rights;16
Internet users in the last 3 months;Age: 55 to 64 years old;Other requests, claims, or complaints;6,2
Internet users in the last 3 months;Age: 55 to 64 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Internet users in the last 3 months;Age: 65 to 74 years old;Total;3.931.229
Internet users in the last 3 months;Age: 65 to 74 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;16,3
Internet users in the last 3 months;Age: 65 to 74 years old;They have requested an official document or certificate;10,7
Internet users in the last 3 months;Age: 65 to 74 years old;They have applied for grants or rights;7
Internet users in the last 3 months;Age: 65 to 74 years old;Other requests, claims, or complaints;3,9
Internet users in the last 3 months;Age: 65 to 74 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;7,5
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.464.112
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,6
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have requested an official document or certificate;32,9
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have applied for grants or rights;25
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Other requests, claims, or complaints;8,4
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Total;4.048.164
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,9
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;They have requested an official document or certificate;27,8
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;They have applied for grants or rights;23
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Other requests, claims, or complaints;5,7
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;3,8
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Total;5.403.972
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,3
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;They have requested an official document or certificate;25
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;They have applied for grants or rights;25,5
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Other requests, claims, or complaints;6,9
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.743.256
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,4
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;They have requested an official document or certificate;23,4
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;They have applied for grants or rights;24,4
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Other requests, claims, or complaints;7,1
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Total;6.652.523
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,6
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;They have requested an official document or certificate;26,2
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;They have applied for grants or rights;23,5
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Other requests, claims, or complaints;6,5
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Internet users in the last 3 months;Size of the household: Households with 1 member;Total;3.452.008
Internet users in the last 3 months;Size of the household: Households with 1 member;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,2
Internet users in the last 3 months;Size of the household: Households with 1 member;They have requested an official document or certificate;23,4
Internet users in the last 3 months;Size of the household: Households with 1 member;They have applied for grants or rights;16,1
Internet users in the last 3 months;Size of the household: Households with 1 member;Other requests, claims, or complaints;7
Internet users in the last 3 months;Size of the household: Households with 1 member;They have not requested any official document or filed any complaint or claim although they needed to do so;6,6
Internet users in the last 3 months;Size of the household: Households with 2 members;Total;8.690.696
Internet users in the last 3 months;Size of the household: Households with 2 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,8
Internet users in the last 3 months;Size of the household: Households with 2 members;They have requested an official document or certificate;23,8
Internet users in the last 3 months;Size of the household: Households with 2 members;They have applied for grants or rights;17,4
Internet users in the last 3 months;Size of the household: Households with 2 members;Other requests, claims, or complaints;6,6
Internet users in the last 3 months;Size of the household: Households with 2 members;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 3 months;Size of the household: Households with 3 members;Total;9.312.433
Internet users in the last 3 months;Size of the household: Households with 3 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,2
Internet users in the last 3 months;Size of the household: Households with 3 members;They have requested an official document or certificate;29,6
Internet users in the last 3 months;Size of the household: Households with 3 members;They have applied for grants or rights;25
Internet users in the last 3 months;Size of the household: Households with 3 members;Other requests, claims, or complaints;7,4
Internet users in the last 3 months;Size of the household: Households with 3 members;They have not requested any official document or filed any complaint or claim although they needed to do so;3,9
Internet users in the last 3 months;Size of the household: Households with 4 members;Total;9.502.527
Internet users in the last 3 months;Size of the household: Households with 4 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48,6
Internet users in the last 3 months;Size of the household: Households with 4 members;They have requested an official document or certificate;31,7
Internet users in the last 3 months;Size of the household: Households with 4 members;They have applied for grants or rights;30,4
Internet users in the last 3 months;Size of the household: Households with 4 members;Other requests, claims, or complaints;8,1
Internet users in the last 3 months;Size of the household: Households with 4 members;They have not requested any official document or filed any complaint or claim although they needed to do so;3,6
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Total;3.354.364
Internet users in the last 3 months;Size of the household: Households with 5 or more members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;53,8
Internet users in the last 3 months;Size of the household: Households with 5 or more members;They have requested an official document or certificate;36,1
Internet users in the last 3 months;Size of the household: Households with 5 or more members;They have applied for grants or rights;33,1
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Other requests, claims, or complaints;7,3
Internet users in the last 3 months;Size of the household: Households with 5 or more members;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Internet users in the last 3 months;Type of household: Single-person household;Total;3.452.008
Internet users in the last 3 months;Type of household: Single-person household;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,2
Internet users in the last 3 months;Type of household: Single-person household;They have requested an official document or certificate;23,4
Internet users in the last 3 months;Type of household: Single-person household;They have applied for grants or rights;16,1
Internet users in the last 3 months;Type of household: Single-person household;Other requests, claims, or complaints;7
Internet users in the last 3 months;Type of household: Single-person household;They have not requested any official document or filed any complaint or claim although they needed to do so;6,6
Internet users in the last 3 months;Type of household: Single parent living with a child;Total;3.869.002
Internet users in the last 3 months;Type of household: Single parent living with a child;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,3
Internet users in the last 3 months;Type of household: Single parent living with a child;They have requested an official document or certificate;30,8
Internet users in the last 3 months;Type of household: Single parent living with a child;They have applied for grants or rights;29,2
Internet users in the last 3 months;Type of household: Single parent living with a child;Other requests, claims, or complaints;7,4
Internet users in the last 3 months;Type of household: Single parent living with a child;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Internet users in the last 3 months;Type of household: Couple living together without children;Total;5.643.980
Internet users in the last 3 months;Type of household: Couple living together without children;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,4
Internet users in the last 3 months;Type of household: Couple living together without children;They have requested an official document or certificate;22
Internet users in the last 3 months;Type of household: Couple living together without children;They have applied for grants or rights;13,3
Internet users in the last 3 months;Type of household: Couple living together without children;Other requests, claims, or complaints;6,6
Internet users in the last 3 months;Type of household: Couple living together without children;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Internet users in the last 3 months;Type of household: Couple living together with children;Total;17.518.647
Internet users in the last 3 months;Type of household: Couple living together with children;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,5
Internet users in the last 3 months;Type of household: Couple living together with children;They have requested an official document or certificate;31,4
Internet users in the last 3 months;Type of household: Couple living together with children;They have applied for grants or rights;29,6
Internet users in the last 3 months;Type of household: Couple living together with children;Other requests, claims, or complaints;7,6
Internet users in the last 3 months;Type of household: Couple living together with children;They have not requested any official document or filed any complaint or claim although they needed to do so;3,8
Internet users in the last 3 months;Type of household: Other type of household;Total;3.828.391
Internet users in the last 3 months;Type of household: Other type of household;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,5
Internet users in the last 3 months;Type of household: Other type of household;They have requested an official document or certificate;28,9
Internet users in the last 3 months;Type of household: Other type of household;They have applied for grants or rights;20,2
Internet users in the last 3 months;Type of household: Other type of household;Other requests, claims, or complaints;7,4
Internet users in the last 3 months;Type of household: Other type of household;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;16.112.044
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,6
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have requested an official document or certificate;24,9
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have applied for grants or rights;22,1
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other requests, claims, or complaints;6,6
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have not requested any official document or filed any complaint or claim although they needed to do so;5
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.401.058
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;56
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have requested an official document or certificate;41,8
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have applied for grants or rights;30,3
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other requests, claims, or complaints;10,6
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have not requested any official document or filed any complaint or claim although they needed to do so;3,1
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Total;14.798.925
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,4
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;They have requested an official document or certificate;29,9
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;They have applied for grants or rights;25,8
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Other requests, claims, or complaints;7,4
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Internet users in the last 3 months;Nationality: Spanish;Total;29.535.636
Internet users in the last 3 months;Nationality: Spanish;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,3
Internet users in the last 3 months;Nationality: Spanish;They have requested an official document or certificate;28,4
Internet users in the last 3 months;Nationality: Spanish;They have applied for grants or rights;24,8
Internet users in the last 3 months;Nationality: Spanish;Other requests, claims, or complaints;7,6
Internet users in the last 3 months;Nationality: Spanish;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Internet users in the last 3 months;Nationality: Foreign;Total;4.776.392
Internet users in the last 3 months;Nationality: Foreign;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,8
Internet users in the last 3 months;Nationality: Foreign;They have requested an official document or certificate;30,6
Internet users in the last 3 months;Nationality: Foreign;They have applied for grants or rights;22,6
Internet users in the last 3 months;Nationality: Foreign;Other requests, claims, or complaints;6
Internet users in the last 3 months;Nationality: Foreign;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3