Reference population;Características socioeconómicas;Documentation or claim;Total
Total Persons;Total Persons;Total;35.949.285
Total Persons;Total Persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,4
Total Persons;Total Persons;They have requested an official document or certificate;27,4
Total Persons;Total Persons;They have applied for grants or rights;23,4
Total Persons;Total Persons;Other requests, claims, or complaints;7
Total Persons;Total Persons;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Total Persons;Studies completed: Less than primary;Total;918.169
Total Persons;Studies completed: Less than primary;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;7,3
Total Persons;Studies completed: Less than primary;They have requested an official document or certificate;1,6
Total Persons;Studies completed: Less than primary;They have applied for grants or rights;6,1
Total Persons;Studies completed: Less than primary;Other requests, claims, or complaints;3,4
Total Persons;Studies completed: Less than primary;They have not requested any official document or filed any complaint or claim although they needed to do so;8,8
Total Persons;Studies completed: Primary Education;Total;4.204.476
Total Persons;Studies completed: Primary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;15,6
Total Persons;Studies completed: Primary Education;They have requested an official document or certificate;8,5
Total Persons;Studies completed: Primary Education;They have applied for grants or rights;10,6
Total Persons;Studies completed: Primary Education;Other requests, claims, or complaints;1,5
Total Persons;Studies completed: Primary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Total Persons;Studies completed: First stage Secondary Education;Total;8.623.966
Total Persons;Studies completed: First stage Secondary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32,3
Total Persons;Studies completed: First stage Secondary Education;They have requested an official document or certificate;20
Total Persons;Studies completed: First stage Secondary Education;They have applied for grants or rights;20,5
Total Persons;Studies completed: First stage Secondary Education;Other requests, claims, or complaints;4,5
Total Persons;Studies completed: First stage Secondary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Total Persons;Studies completed: Second stage Secondary Education;Total;7.863.676
Total Persons;Studies completed: Second stage Secondary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,1
Total Persons;Studies completed: Second stage Secondary Education;They have requested an official document or certificate;27,7
Total Persons;Studies completed: Second stage Secondary Education;They have applied for grants or rights;26,9
Total Persons;Studies completed: Second stage Secondary Education;Other requests, claims, or complaints;6,5
Total Persons;Studies completed: Second stage Secondary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;3,7
Total Persons;Studies completed: Advanced Vocational Education;Total;4.481.495
Total Persons;Studies completed: Advanced Vocational Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;51,1
Total Persons;Studies completed: Advanced Vocational Education;They have requested an official document or certificate;37,7
Total Persons;Studies completed: Advanced Vocational Education;They have applied for grants or rights;29,3
Total Persons;Studies completed: Advanced Vocational Education;Other requests, claims, or complaints;9,9
Total Persons;Studies completed: Advanced Vocational Education;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Total Persons;Studies completed: University studies and similar;Total;3.953.208
Total Persons;Studies completed: University studies and similar;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;52,2
Total Persons;Studies completed: University studies and similar;They have requested an official document or certificate;36,6
Total Persons;Studies completed: University studies and similar;They have applied for grants or rights;28,3
Total Persons;Studies completed: University studies and similar;Other requests, claims, or complaints;10,3
Total Persons;Studies completed: University studies and similar;They have not requested any official document or filed any complaint or claim although they needed to do so;3,7
Total Persons;Studies completed: University studies, Master's and similar;Total;5.461.833
Total Persons;Studies completed: University studies, Master's and similar;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,1
Total Persons;Studies completed: University studies, Master's and similar;They have requested an official document or certificate;41,4
Total Persons;Studies completed: University studies, Master's and similar;They have applied for grants or rights;27,3
Total Persons;Studies completed: University studies, Master's and similar;Other requests, claims, or complaints;11
Total Persons;Studies completed: University studies, Master's and similar;They have not requested any official document or filed any complaint or claim although they needed to do so;3,9
Total Persons;Studies completed: University doctorate;Total;442.463
Total Persons;Studies completed: University doctorate;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,8
Total Persons;Studies completed: University doctorate;They have requested an official document or certificate;42,2
Total Persons;Studies completed: University doctorate;They have applied for grants or rights;20,9
Total Persons;Studies completed: University doctorate;Other requests, claims, or complaints;17,9
Total Persons;Studies completed: University doctorate;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Total Persons;Studies completed: Others;Total;..
Total Persons;Studies completed: Others;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;..
Total Persons;Studies completed: Others;They have requested an official document or certificate;..
Total Persons;Studies completed: Others;They have applied for grants or rights;..
Total Persons;Studies completed: Others;Other requests, claims, or complaints;..
Total Persons;Studies completed: Others;They have not requested any official document or filed any complaint or claim although they needed to do so;..
Total Persons;Employment situation: Employed economically active persons;Total;20.873.143
Total Persons;Employment situation: Employed economically active persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45,3
Total Persons;Employment situation: Employed economically active persons;They have requested an official document or certificate;32,3
Total Persons;Employment situation: Employed economically active persons;They have applied for grants or rights;25
Total Persons;Employment situation: Employed economically active persons;Other requests, claims, or complaints;8,3
Total Persons;Employment situation: Employed economically active persons;They have not requested any official document or filed any complaint or claim although they needed to do so;4
Total Persons;Employment situation: Unemployed economically active persons;Total;3.708.259
Total Persons;Employment situation: Unemployed economically active persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48,7
Total Persons;Employment situation: Unemployed economically active persons;They have requested an official document or certificate;28
Total Persons;Employment situation: Unemployed economically active persons;They have applied for grants or rights;34
Total Persons;Employment situation: Unemployed economically active persons;Other requests, claims, or complaints;7,1
Total Persons;Employment situation: Unemployed economically active persons;They have not requested any official document or filed any complaint or claim although they needed to do so;3,8
Total Persons;Employment situation: Inactive population: Students;Total;3.282.942
Total Persons;Employment situation: Inactive population: Students;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,4
Total Persons;Employment situation: Inactive population: Students;They have requested an official document or certificate;32,2
Total Persons;Employment situation: Inactive population: Students;They have applied for grants or rights;36,6
Total Persons;Employment situation: Inactive population: Students;Other requests, claims, or complaints;7
Total Persons;Employment situation: Inactive population: Students;They have not requested any official document or filed any complaint or claim although they needed to do so;2,8
Total Persons;Employment situation: Inactive population: Household chores;Total;1.706.330
Total Persons;Employment situation: Inactive population: Household chores;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;19,1
Total Persons;Employment situation: Inactive population: Household chores;They have requested an official document or certificate;13
Total Persons;Employment situation: Inactive population: Household chores;They have applied for grants or rights;9,8
Total Persons;Employment situation: Inactive population: Household chores;Other requests, claims, or complaints;1,3
Total Persons;Employment situation: Inactive population: Household chores;They have not requested any official document or filed any complaint or claim although they needed to do so;7,1
Total Persons;Employment situation: Inactive population: Pensioners;Total;5.327.751
Total Persons;Employment situation: Inactive population: Pensioners;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;15,7
Total Persons;Employment situation: Inactive population: Pensioners;They have requested an official document or certificate;10,5
Total Persons;Employment situation: Inactive population: Pensioners;They have applied for grants or rights;7,3
Total Persons;Employment situation: Inactive population: Pensioners;Other requests, claims, or complaints;4,2
Total Persons;Employment situation: Inactive population: Pensioners;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Total Persons;Employment situation: Other employment situation;Total;1.050.860
Total Persons;Employment situation: Other employment situation;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,4
Total Persons;Employment situation: Other employment situation;They have requested an official document or certificate;22,3
Total Persons;Employment situation: Other employment situation;They have applied for grants or rights;15,6
Total Persons;Employment situation: Other employment situation;Other requests, claims, or complaints;4,1
Total Persons;Employment situation: Other employment situation;They have not requested any official document or filed any complaint or claim although they needed to do so;8,1
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;14.894.908
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,6
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;They have requested an official document or certificate;31,3
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;They have applied for grants or rights;24,3
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Other requests, claims, or complaints;8,6
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;They have not requested any official document or filed any complaint or claim although they needed to do so;3,7
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.633.702
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;53,1
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;They have requested an official document or certificate;39
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;They have applied for grants or rights;31,2
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Other requests, claims, or complaints;6,6
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Total Persons;Professional Situation (in main job): Self-employed with employees;Total;1.142.495
Total Persons;Professional Situation (in main job): Self-employed with employees;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,3
Total Persons;Professional Situation (in main job): Self-employed with employees;They have requested an official document or certificate;32,2
Total Persons;Professional Situation (in main job): Self-employed with employees;They have applied for grants or rights;20,6
Total Persons;Professional Situation (in main job): Self-employed with employees;Other requests, claims, or complaints;10,1
Total Persons;Professional Situation (in main job): Self-employed with employees;They have not requested any official document or filed any complaint or claim although they needed to do so;5,6
Total Persons;Professional Situation (in main job): Self-employed without employees;Total;1.947.137
Total Persons;Professional Situation (in main job): Self-employed without employees;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,4
Total Persons;Professional Situation (in main job): Self-employed without employees;They have requested an official document or certificate;31,7
Total Persons;Professional Situation (in main job): Self-employed without employees;They have applied for grants or rights;24,8
Total Persons;Professional Situation (in main job): Self-employed without employees;Other requests, claims, or complaints;6,9
Total Persons;Professional Situation (in main job): Self-employed without employees;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Total Persons;Professional Situation (in main job):  Family help (without stipulated salary);Total;254.901
Total Persons;Professional Situation (in main job):  Family help (without stipulated salary);They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,1
Total Persons;Professional Situation (in main job):  Family help (without stipulated salary);They have requested an official document or certificate;31,6
Total Persons;Professional Situation (in main job):  Family help (without stipulated salary);They have applied for grants or rights;21,2
Total Persons;Professional Situation (in main job):  Family help (without stipulated salary);Other requests, claims, or complaints;13,2
Total Persons;Professional Situation (in main job):  Family help (without stipulated salary);They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Total Persons;Professional working pattern (in main job): Full-time;Total;17.448.836
Total Persons;Professional working pattern (in main job): Full-time;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,3
Total Persons;Professional working pattern (in main job): Full-time;They have requested an official document or certificate;31,7
Total Persons;Professional working pattern (in main job): Full-time;They have applied for grants or rights;24,1
Total Persons;Professional working pattern (in main job): Full-time;Other requests, claims, or complaints;8,4
Total Persons;Professional working pattern (in main job): Full-time;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Total Persons;Professional working pattern (in main job): Part-time;Total;3.424.307
Total Persons;Professional working pattern (in main job): Part-time;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;50,2
Total Persons;Professional working pattern (in main job): Part-time;They have requested an official document or certificate;35,6
Total Persons;Professional working pattern (in main job): Part-time;They have applied for grants or rights;29,4
Total Persons;Professional working pattern (in main job): Part-time;Other requests, claims, or complaints;7,8
Total Persons;Professional working pattern (in main job): Part-time;They have not requested any official document or filed any complaint or claim although they needed to do so;3,8
Total Persons;Main occupation: Manual;Total;6.007.337
Total Persons;Main occupation: Manual;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32
Total Persons;Main occupation: Manual;They have requested an official document or certificate;20,9
Total Persons;Main occupation: Manual;They have applied for grants or rights;19,7
Total Persons;Main occupation: Manual;Other requests, claims, or complaints;4,7
Total Persons;Main occupation: Manual;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Total Persons;Main occupation: Non-manual;Total;14.865.806
Total Persons;Main occupation: Non-manual;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;50,7
Total Persons;Main occupation: Non-manual;They have requested an official document or certificate;36,9
Total Persons;Main occupation: Non-manual;They have applied for grants or rights;27,2
Total Persons;Main occupation: Non-manual;Other requests, claims, or complaints;9,8
Total Persons;Main occupation: Non-manual;They have not requested any official document or filed any complaint or claim although they needed to do so;3,5
Total Persons;Main occupation: ICT workers;Total;845.409
Total Persons;Main occupation: ICT workers;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;64,7
Total Persons;Main occupation: ICT workers;They have requested an official document or certificate;51,5
Total Persons;Main occupation: ICT workers;They have applied for grants or rights;32,1
Total Persons;Main occupation: ICT workers;Other requests, claims, or complaints;16,1
Total Persons;Main occupation: ICT workers;They have not requested any official document or filed any complaint or claim although they needed to do so;1,9
Total Persons;Main occupation: Other workers;Total;20.027.734
Total Persons;Main occupation: Other workers;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,5
Total Persons;Main occupation: Other workers;They have requested an official document or certificate;31,5
Total Persons;Main occupation: Other workers;They have applied for grants or rights;24,7
Total Persons;Main occupation: Other workers;Other requests, claims, or complaints;8
Total Persons;Main occupation: Other workers;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Total Persons;Net household monthly income Less than 900 Euros;Total;4.053.907
Total Persons;Net household monthly income Less than 900 Euros;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,9
Total Persons;Net household monthly income Less than 900 Euros;They have requested an official document or certificate;24,8
Total Persons;Net household monthly income Less than 900 Euros;They have applied for grants or rights;25,7
Total Persons;Net household monthly income Less than 900 Euros;Other requests, claims, or complaints;6,3
Total Persons;Net household monthly income Less than 900 Euros;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Total Persons;Net household monthly income : From 900 to less than 1,600;Total;10.138.964
Total Persons;Net household monthly income : From 900 to less than 1,600;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;34,6
Total Persons;Net household monthly income : From 900 to less than 1,600;They have requested an official document or certificate;22,2
Total Persons;Net household monthly income : From 900 to less than 1,600;They have applied for grants or rights;21,7
Total Persons;Net household monthly income : From 900 to less than 1,600;Other requests, claims, or complaints;5,4
Total Persons;Net household monthly income : From 900 to less than 1,600;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Total Persons;Net household monthly income : From 1,600 to less than 2,500;Total;8.626.538
Total Persons;Net household monthly income : From 1,600 to less than 2,500;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,9
Total Persons;Net household monthly income : From 1,600 to less than 2,500;They have requested an official document or certificate;28,6
Total Persons;Net household monthly income : From 1,600 to less than 2,500;They have applied for grants or rights;22,8
Total Persons;Net household monthly income : From 1,600 to less than 2,500;Other requests, claims, or complaints;7,8
Total Persons;Net household monthly income : From 1,600 to less than 2,500;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Total Persons;Net household monthly income : From  2,500 to less than 3,000;Total;4.192.469
Total Persons;Net household monthly income : From  2,500 to less than 3,000;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45,6
Total Persons;Net household monthly income : From  2,500 to less than 3,000;They have requested an official document or certificate;32,4
Total Persons;Net household monthly income : From  2,500 to less than 3,000;They have applied for grants or rights;24,7
Total Persons;Net household monthly income : From  2,500 to less than 3,000;Other requests, claims, or complaints;6,5
Total Persons;Net household monthly income : From  2,500 to less than 3,000;They have not requested any official document or filed any complaint or claim although they needed to do so;3,5
Total Persons;Net household monthly income 3,000 euros or more;Total;8.451.648
Total Persons;Net household monthly income 3,000 euros or more;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45,7
Total Persons;Net household monthly income 3,000 euros or more;They have requested an official document or certificate;31,6
Total Persons;Net household monthly income 3,000 euros or more;They have applied for grants or rights;24,8
Total Persons;Net household monthly income 3,000 euros or more;Other requests, claims, or complaints;8,5
Total Persons;Net household monthly income 3,000 euros or more;They have not requested any official document or filed any complaint or claim although they needed to do so;3,1
Total Persons;Net household monthly income DK/NA;Total;485.760
Total Persons;Net household monthly income DK/NA;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;36,8
Total Persons;Net household monthly income DK/NA;They have requested an official document or certificate;21,3
Total Persons;Net household monthly income DK/NA;They have applied for grants or rights;13,9
Total Persons;Net household monthly income DK/NA;Other requests, claims, or complaints;11,1
Total Persons;Net household monthly income DK/NA;They have not requested any official document or filed any complaint or claim although they needed to do so;3,9
Internet users in the last 12 months;Total Persons;Total;34.497.105
Internet users in the last 12 months;Total Persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,1
Internet users in the last 12 months;Total Persons;They have requested an official document or certificate;28,6
Internet users in the last 12 months;Total Persons;They have applied for grants or rights;24,4
Internet users in the last 12 months;Total Persons;Other requests, claims, or complaints;7,3
Internet users in the last 12 months;Total Persons;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Internet users in the last 12 months;Studies completed: Less than primary;Total;648.031
Internet users in the last 12 months;Studies completed: Less than primary;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;10,4
Internet users in the last 12 months;Studies completed: Less than primary;They have requested an official document or certificate;2,3
Internet users in the last 12 months;Studies completed: Less than primary;They have applied for grants or rights;8,7
Internet users in the last 12 months;Studies completed: Less than primary;Other requests, claims, or complaints;4,8
Internet users in the last 12 months;Studies completed: Less than primary;They have not requested any official document or filed any complaint or claim although they needed to do so;12,5
Internet users in the last 12 months;Studies completed: Primary Education;Total;3.529.584
Internet users in the last 12 months;Studies completed: Primary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;18,6
Internet users in the last 12 months;Studies completed: Primary Education;They have requested an official document or certificate;10,2
Internet users in the last 12 months;Studies completed: Primary Education;They have applied for grants or rights;12,7
Internet users in the last 12 months;Studies completed: Primary Education;Other requests, claims, or complaints;1,7
Internet users in the last 12 months;Studies completed: Primary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;6,3
Internet users in the last 12 months;Studies completed: First stage Secondary Education;Total;8.283.492
Internet users in the last 12 months;Studies completed: First stage Secondary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,7
Internet users in the last 12 months;Studies completed: First stage Secondary Education;They have requested an official document or certificate;20,8
Internet users in the last 12 months;Studies completed: First stage Secondary Education;They have applied for grants or rights;21,4
Internet users in the last 12 months;Studies completed: First stage Secondary Education;Other requests, claims, or complaints;4,7
Internet users in the last 12 months;Studies completed: First stage Secondary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Total;7.769.776
Internet users in the last 12 months;Studies completed: Second stage Secondary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,7
Internet users in the last 12 months;Studies completed: Second stage Secondary Education;They have requested an official document or certificate;28
Internet users in the last 12 months;Studies completed: Second stage Secondary Education;They have applied for grants or rights;27,2
Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Other requests, claims, or complaints;6,6
Internet users in the last 12 months;Studies completed: Second stage Secondary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;3,8
Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Total;4.446.542
Internet users in the last 12 months;Studies completed: Advanced Vocational Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;51,5
Internet users in the last 12 months;Studies completed: Advanced Vocational Education;They have requested an official document or certificate;38
Internet users in the last 12 months;Studies completed: Advanced Vocational Education;They have applied for grants or rights;29,5
Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Other requests, claims, or complaints;10
Internet users in the last 12 months;Studies completed: Advanced Vocational Education;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Internet users in the last 12 months;Studies completed: University studies and similar;Total;3.927.784
Internet users in the last 12 months;Studies completed: University studies and similar;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;52,5
Internet users in the last 12 months;Studies completed: University studies and similar;They have requested an official document or certificate;36,8
Internet users in the last 12 months;Studies completed: University studies and similar;They have applied for grants or rights;28,5
Internet users in the last 12 months;Studies completed: University studies and similar;Other requests, claims, or complaints;10,3
Internet users in the last 12 months;Studies completed: University studies and similar;They have not requested any official document or filed any complaint or claim although they needed to do so;3,7
Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Total;5.449.432
Internet users in the last 12 months;Studies completed: University studies, Master's and similar;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,3
Internet users in the last 12 months;Studies completed: University studies, Master's and similar;They have requested an official document or certificate;41,5
Internet users in the last 12 months;Studies completed: University studies, Master's and similar;They have applied for grants or rights;27,4
Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Other requests, claims, or complaints;11,1
Internet users in the last 12 months;Studies completed: University studies, Master's and similar;They have not requested any official document or filed any complaint or claim although they needed to do so;3,9
Internet users in the last 12 months;Studies completed: University doctorate;Total;442.463
Internet users in the last 12 months;Studies completed: University doctorate;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,8
Internet users in the last 12 months;Studies completed: University doctorate;They have requested an official document or certificate;42,2
Internet users in the last 12 months;Studies completed: University doctorate;They have applied for grants or rights;20,9
Internet users in the last 12 months;Studies completed: University doctorate;Other requests, claims, or complaints;17,9
Internet users in the last 12 months;Studies completed: University doctorate;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Internet users in the last 12 months;Studies completed: Others;Total;..
Internet users in the last 12 months;Studies completed: Others;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;..
Internet users in the last 12 months;Studies completed: Others;They have requested an official document or certificate;..
Internet users in the last 12 months;Studies completed: Others;They have applied for grants or rights;..
Internet users in the last 12 months;Studies completed: Others;Other requests, claims, or complaints;..
Internet users in the last 12 months;Studies completed: Others;They have not requested any official document or filed any complaint or claim although they needed to do so;..
Internet users in the last 12 months;Employment situation: Employed economically active persons;Total;20.681.538
Internet users in the last 12 months;Employment situation: Employed economically active persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45,7
Internet users in the last 12 months;Employment situation: Employed economically active persons;They have requested an official document or certificate;32,6
Internet users in the last 12 months;Employment situation: Employed economically active persons;They have applied for grants or rights;25,2
Internet users in the last 12 months;Employment situation: Employed economically active persons;Other requests, claims, or complaints;8,4
Internet users in the last 12 months;Employment situation: Employed economically active persons;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Total;3.567.193
Internet users in the last 12 months;Employment situation: Unemployed economically active persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;50,6
Internet users in the last 12 months;Employment situation: Unemployed economically active persons;They have requested an official document or certificate;29,2
Internet users in the last 12 months;Employment situation: Unemployed economically active persons;They have applied for grants or rights;35,3
Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Other requests, claims, or complaints;7,4
Internet users in the last 12 months;Employment situation: Unemployed economically active persons;They have not requested any official document or filed any complaint or claim although they needed to do so;3,9
Internet users in the last 12 months;Employment situation: Inactive population: Students;Total;3.278.272
Internet users in the last 12 months;Employment situation: Inactive population: Students;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,5
Internet users in the last 12 months;Employment situation: Inactive population: Students;They have requested an official document or certificate;32,2
Internet users in the last 12 months;Employment situation: Inactive population: Students;They have applied for grants or rights;36,7
Internet users in the last 12 months;Employment situation: Inactive population: Students;Other requests, claims, or complaints;7
Internet users in the last 12 months;Employment situation: Inactive population: Students;They have not requested any official document or filed any complaint or claim although they needed to do so;2,8
Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Total;1.565.670
Internet users in the last 12 months;Employment situation: Inactive population: Household chores;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;20,8
Internet users in the last 12 months;Employment situation: Inactive population: Household chores;They have requested an official document or certificate;14,2
Internet users in the last 12 months;Employment situation: Inactive population: Household chores;They have applied for grants or rights;10,6
Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Other requests, claims, or complaints;1,4
Internet users in the last 12 months;Employment situation: Inactive population: Household chores;They have not requested any official document or filed any complaint or claim although they needed to do so;7,7
Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Total;4.442.764
Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;18,9
Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;They have requested an official document or certificate;12,5
Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;They have applied for grants or rights;8,8
Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Other requests, claims, or complaints;5
Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;They have not requested any official document or filed any complaint or claim although they needed to do so;6,2
Internet users in the last 12 months;Employment situation: Other employment situation;Total;961.666
Internet users in the last 12 months;Employment situation: Other employment situation;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,2
Internet users in the last 12 months;Employment situation: Other employment situation;They have requested an official document or certificate;24,3
Internet users in the last 12 months;Employment situation: Other employment situation;They have applied for grants or rights;17,1
Internet users in the last 12 months;Employment situation: Other employment situation;Other requests, claims, or complaints;4,4
Internet users in the last 12 months;Employment situation: Other employment situation;They have not requested any official document or filed any complaint or claim although they needed to do so;8,8
Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;14.803.920
Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,9
Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have requested an official document or certificate;31,4
Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have applied for grants or rights;24,5
Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other requests, claims, or complaints;8,7
Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have not requested any official document or filed any complaint or claim although they needed to do so;3,7
Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.605.951
Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;53,7
Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have requested an official document or certificate;39,4
Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have applied for grants or rights;31,6
Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Other requests, claims, or complaints;6,7
Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;1.117.445
Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,2
Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have requested an official document or certificate;32,9
Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have applied for grants or rights;21
Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Other requests, claims, or complaints;10,3
Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have not requested any official document or filed any complaint or claim although they needed to do so;5,8
Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;1.915.246
Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,1
Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have requested an official document or certificate;32,3
Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have applied for grants or rights;25,2
Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Other requests, claims, or complaints;7
Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Internet users in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Total;238.977
Internet users in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,6
Internet users in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);They have requested an official document or certificate;33,8
Internet users in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);They have applied for grants or rights;22,6
Internet users in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);Other requests, claims, or complaints;14,1
Internet users in the last 12 months;Professional Situation (in main job):  Family help (without stipulated salary);They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Total;17.285.485
Internet users in the last 12 months;Professional working pattern (in main job): Full-time;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,8
Internet users in the last 12 months;Professional working pattern (in main job): Full-time;They have requested an official document or certificate;32
Internet users in the last 12 months;Professional working pattern (in main job): Full-time;They have applied for grants or rights;24,4
Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Other requests, claims, or complaints;8,5
Internet users in the last 12 months;Professional working pattern (in main job): Full-time;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Total;3.396.054
Internet users in the last 12 months;Professional working pattern (in main job): Part-time;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;50,6
Internet users in the last 12 months;Professional working pattern (in main job): Part-time;They have requested an official document or certificate;35,9
Internet users in the last 12 months;Professional working pattern (in main job): Part-time;They have applied for grants or rights;29,7
Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Other requests, claims, or complaints;7,8
Internet users in the last 12 months;Professional working pattern (in main job): Part-time;They have not requested any official document or filed any complaint or claim although they needed to do so;3,8
Internet users in the last 12 months;Main occupation: Manual;Total;5.887.587
Internet users in the last 12 months;Main occupation: Manual;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32,7
Internet users in the last 12 months;Main occupation: Manual;They have requested an official document or certificate;21,4
Internet users in the last 12 months;Main occupation: Manual;They have applied for grants or rights;20,1
Internet users in the last 12 months;Main occupation: Manual;Other requests, claims, or complaints;4,8
Internet users in the last 12 months;Main occupation: Manual;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Internet users in the last 12 months;Main occupation: Non-manual;Total;14.793.951
Internet users in the last 12 months;Main occupation: Non-manual;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;50,9
Internet users in the last 12 months;Main occupation: Non-manual;They have requested an official document or certificate;37,1
Internet users in the last 12 months;Main occupation: Non-manual;They have applied for grants or rights;27,3
Internet users in the last 12 months;Main occupation: Non-manual;Other requests, claims, or complaints;9,8
Internet users in the last 12 months;Main occupation: Non-manual;They have not requested any official document or filed any complaint or claim although they needed to do so;3,5
Internet users in the last 12 months;Main occupation: ICT workers;Total;845.409
Internet users in the last 12 months;Main occupation: ICT workers;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;64,7
Internet users in the last 12 months;Main occupation: ICT workers;They have requested an official document or certificate;51,5
Internet users in the last 12 months;Main occupation: ICT workers;They have applied for grants or rights;32,1
Internet users in the last 12 months;Main occupation: ICT workers;Other requests, claims, or complaints;16,1
Internet users in the last 12 months;Main occupation: ICT workers;They have not requested any official document or filed any complaint or claim although they needed to do so;1,9
Internet users in the last 12 months;Main occupation: Other workers;Total;19.836.129
Internet users in the last 12 months;Main occupation: Other workers;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,9
Internet users in the last 12 months;Main occupation: Other workers;They have requested an official document or certificate;31,8
Internet users in the last 12 months;Main occupation: Other workers;They have applied for grants or rights;24,9
Internet users in the last 12 months;Main occupation: Other workers;Other requests, claims, or complaints;8,1
Internet users in the last 12 months;Main occupation: Other workers;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Total;3.651.381
Internet users in the last 12 months;Net household monthly income Less than 900 Euros;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,1
Internet users in the last 12 months;Net household monthly income Less than 900 Euros;They have requested an official document or certificate;27,5
Internet users in the last 12 months;Net household monthly income Less than 900 Euros;They have applied for grants or rights;28,5
Internet users in the last 12 months;Net household monthly income Less than 900 Euros;Other requests, claims, or complaints;7
Internet users in the last 12 months;Net household monthly income Less than 900 Euros;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Total;9.587.270
Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;36,6
Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;They have requested an official document or certificate;23,5
Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;They have applied for grants or rights;22,9
Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;Other requests, claims, or complaints;5,7
Internet users in the last 12 months;Net household monthly income : From 900 to less than 1,600;They have not requested any official document or filed any complaint or claim although they needed to do so;5,6
Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Total;8.370.421
Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,1
Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;They have requested an official document or certificate;29,5
Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;They have applied for grants or rights;23,5
Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Other requests, claims, or complaints;8,1
Internet users in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Total;4.114.596
Internet users in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,5
Internet users in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;They have requested an official document or certificate;33
Internet users in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;They have applied for grants or rights;25,1
Internet users in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;Other requests, claims, or complaints;6,6
Internet users in the last 12 months;Net household monthly income : From  2,500 to less than 3,000;They have not requested any official document or filed any complaint or claim although they needed to do so;3,5
Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Total;8.329.748
Internet users in the last 12 months;Net household monthly income 3,000 euros or more;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,4
Internet users in the last 12 months;Net household monthly income 3,000 euros or more;They have requested an official document or certificate;32,1
Internet users in the last 12 months;Net household monthly income 3,000 euros or more;They have applied for grants or rights;25,1
Internet users in the last 12 months;Net household monthly income 3,000 euros or more;Other requests, claims, or complaints;8,6
Internet users in the last 12 months;Net household monthly income 3,000 euros or more;They have not requested any official document or filed any complaint or claim although they needed to do so;3,1
Internet users in the last 12 months;Net household monthly income DK/NA;Total;443.690
Internet users in the last 12 months;Net household monthly income DK/NA;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,3
Internet users in the last 12 months;Net household monthly income DK/NA;They have requested an official document or certificate;23,3
Internet users in the last 12 months;Net household monthly income DK/NA;They have applied for grants or rights;15,2
Internet users in the last 12 months;Net household monthly income DK/NA;Other requests, claims, or complaints;12,1
Internet users in the last 12 months;Net household monthly income DK/NA;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Internet users in the last 3 months;Total Persons;Total;34.312.027
Internet users in the last 3 months;Total Persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,3
Internet users in the last 3 months;Total Persons;They have requested an official document or certificate;28,7
Internet users in the last 3 months;Total Persons;They have applied for grants or rights;24,5
Internet users in the last 3 months;Total Persons;Other requests, claims, or complaints;7,3
Internet users in the last 3 months;Total Persons;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Internet users in the last 3 months;Studies completed: Less than primary;Total;624.025
Internet users in the last 3 months;Studies completed: Less than primary;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;10,8
Internet users in the last 3 months;Studies completed: Less than primary;They have requested an official document or certificate;2,4
Internet users in the last 3 months;Studies completed: Less than primary;They have applied for grants or rights;9
Internet users in the last 3 months;Studies completed: Less than primary;Other requests, claims, or complaints;5
Internet users in the last 3 months;Studies completed: Less than primary;They have not requested any official document or filed any complaint or claim although they needed to do so;13
Internet users in the last 3 months;Studies completed: Primary Education;Total;3.462.828
Internet users in the last 3 months;Studies completed: Primary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;18,9
Internet users in the last 3 months;Studies completed: Primary Education;They have requested an official document or certificate;10,4
Internet users in the last 3 months;Studies completed: Primary Education;They have applied for grants or rights;12,9
Internet users in the last 3 months;Studies completed: Primary Education;Other requests, claims, or complaints;1,8
Internet users in the last 3 months;Studies completed: Primary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;6,4
Internet users in the last 3 months;Studies completed: First stage Secondary Education;Total;8.246.222
Internet users in the last 3 months;Studies completed: First stage Secondary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,8
Internet users in the last 3 months;Studies completed: First stage Secondary Education;They have requested an official document or certificate;20,9
Internet users in the last 3 months;Studies completed: First stage Secondary Education;They have applied for grants or rights;21,5
Internet users in the last 3 months;Studies completed: First stage Secondary Education;Other requests, claims, or complaints;4,7
Internet users in the last 3 months;Studies completed: First stage Secondary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Total;7.735.835
Internet users in the last 3 months;Studies completed: Second stage Secondary Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,8
Internet users in the last 3 months;Studies completed: Second stage Secondary Education;They have requested an official document or certificate;28,1
Internet users in the last 3 months;Studies completed: Second stage Secondary Education;They have applied for grants or rights;27,3
Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Other requests, claims, or complaints;6,6
Internet users in the last 3 months;Studies completed: Second stage Secondary Education;They have not requested any official document or filed any complaint or claim although they needed to do so;3,8
Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Total;4.443.512
Internet users in the last 3 months;Studies completed: Advanced Vocational Education;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;51,5
Internet users in the last 3 months;Studies completed: Advanced Vocational Education;They have requested an official document or certificate;38,1
Internet users in the last 3 months;Studies completed: Advanced Vocational Education;They have applied for grants or rights;29,5
Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Other requests, claims, or complaints;10
Internet users in the last 3 months;Studies completed: Advanced Vocational Education;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Internet users in the last 3 months;Studies completed: University studies and similar;Total;3.923.297
Internet users in the last 3 months;Studies completed: University studies and similar;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;52,5
Internet users in the last 3 months;Studies completed: University studies and similar;They have requested an official document or certificate;36,8
Internet users in the last 3 months;Studies completed: University studies and similar;They have applied for grants or rights;28,4
Internet users in the last 3 months;Studies completed: University studies and similar;Other requests, claims, or complaints;10,3
Internet users in the last 3 months;Studies completed: University studies and similar;They have not requested any official document or filed any complaint or claim although they needed to do so;3,7
Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Total;5.434.438
Internet users in the last 3 months;Studies completed: University studies, Master's and similar;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,4
Internet users in the last 3 months;Studies completed: University studies, Master's and similar;They have requested an official document or certificate;41,6
Internet users in the last 3 months;Studies completed: University studies, Master's and similar;They have applied for grants or rights;27,5
Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Other requests, claims, or complaints;11,1
Internet users in the last 3 months;Studies completed: University studies, Master's and similar;They have not requested any official document or filed any complaint or claim although they needed to do so;3,9
Internet users in the last 3 months;Studies completed: University doctorate;Total;441.871
Internet users in the last 3 months;Studies completed: University doctorate;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,9
Internet users in the last 3 months;Studies completed: University doctorate;They have requested an official document or certificate;42,3
Internet users in the last 3 months;Studies completed: University doctorate;They have applied for grants or rights;20,9
Internet users in the last 3 months;Studies completed: University doctorate;Other requests, claims, or complaints;18
Internet users in the last 3 months;Studies completed: University doctorate;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Internet users in the last 3 months;Studies completed: Others;Total;..
Internet users in the last 3 months;Studies completed: Others;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;..
Internet users in the last 3 months;Studies completed: Others;They have requested an official document or certificate;..
Internet users in the last 3 months;Studies completed: Others;They have applied for grants or rights;..
Internet users in the last 3 months;Studies completed: Others;Other requests, claims, or complaints;..
Internet users in the last 3 months;Studies completed: Others;They have not requested any official document or filed any complaint or claim although they needed to do so;..
Internet users in the last 3 months;Employment situation: Employed economically active persons;Total;20.628.336
Internet users in the last 3 months;Employment situation: Employed economically active persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45,8
Internet users in the last 3 months;Employment situation: Employed economically active persons;They have requested an official document or certificate;32,7
Internet users in the last 3 months;Employment situation: Employed economically active persons;They have applied for grants or rights;25,3
Internet users in the last 3 months;Employment situation: Employed economically active persons;Other requests, claims, or complaints;8,4
Internet users in the last 3 months;Employment situation: Employed economically active persons;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Total;3.529.975
Internet users in the last 3 months;Employment situation: Unemployed economically active persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;51
Internet users in the last 3 months;Employment situation: Unemployed economically active persons;They have requested an official document or certificate;29,3
Internet users in the last 3 months;Employment situation: Unemployed economically active persons;They have applied for grants or rights;35,6
Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Other requests, claims, or complaints;7,4
Internet users in the last 3 months;Employment situation: Unemployed economically active persons;They have not requested any official document or filed any complaint or claim although they needed to do so;4
Internet users in the last 3 months;Employment situation: Inactive population: Students;Total;3.278.272
Internet users in the last 3 months;Employment situation: Inactive population: Students;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,5
Internet users in the last 3 months;Employment situation: Inactive population: Students;They have requested an official document or certificate;32,2
Internet users in the last 3 months;Employment situation: Inactive population: Students;They have applied for grants or rights;36,7
Internet users in the last 3 months;Employment situation: Inactive population: Students;Other requests, claims, or complaints;7
Internet users in the last 3 months;Employment situation: Inactive population: Students;They have not requested any official document or filed any complaint or claim although they needed to do so;2,8
Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Total;1.552.778
Internet users in the last 3 months;Employment situation: Inactive population: Household chores;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;21
Internet users in the last 3 months;Employment situation: Inactive population: Household chores;They have requested an official document or certificate;14,3
Internet users in the last 3 months;Employment situation: Inactive population: Household chores;They have applied for grants or rights;10,7
Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Other requests, claims, or complaints;1,4
Internet users in the last 3 months;Employment situation: Inactive population: Household chores;They have not requested any official document or filed any complaint or claim although they needed to do so;7,8
Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Total;4.368.206
Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;19,2
Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;They have requested an official document or certificate;12,8
Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;They have applied for grants or rights;8,9
Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Other requests, claims, or complaints;5,1
Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;They have not requested any official document or filed any complaint or claim although they needed to do so;6,2
Internet users in the last 3 months;Employment situation: Other employment situation;Total;954.460
Internet users in the last 3 months;Employment situation: Other employment situation;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,4
Internet users in the last 3 months;Employment situation: Other employment situation;They have requested an official document or certificate;24,4
Internet users in the last 3 months;Employment situation: Other employment situation;They have applied for grants or rights;17,1
Internet users in the last 3 months;Employment situation: Other employment situation;Other requests, claims, or complaints;4,5
Internet users in the last 3 months;Employment situation: Other employment situation;They have not requested any official document or filed any complaint or claim although they needed to do so;8,7
Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;14.768.828
Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45
Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have requested an official document or certificate;31,5
Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have applied for grants or rights;24,5
Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other requests, claims, or complaints;8,7
Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have not requested any official document or filed any complaint or claim although they needed to do so;3,8
Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.590.195
Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54
Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;They have requested an official document or certificate;39,6
Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;They have applied for grants or rights;31,8
Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Other requests, claims, or complaints;6,7
Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Total;1.117.445
Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,2
Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;They have requested an official document or certificate;32,9
Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;They have applied for grants or rights;21
Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Other requests, claims, or complaints;10,3
Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;They have not requested any official document or filed any complaint or claim although they needed to do so;5,8
Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Total;1.912.892
Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,2
Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;They have requested an official document or certificate;32,3
Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;They have applied for grants or rights;25,3
Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Other requests, claims, or complaints;7
Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Internet users in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Total;238.977
Internet users in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,6
Internet users in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);They have requested an official document or certificate;33,8
Internet users in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);They have applied for grants or rights;22,6
Internet users in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Other requests, claims, or complaints;14,1
Internet users in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Total;17.249.247
Internet users in the last 3 months;Professional working pattern (in main job): Full-time;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,8
Internet users in the last 3 months;Professional working pattern (in main job): Full-time;They have requested an official document or certificate;32
Internet users in the last 3 months;Professional working pattern (in main job): Full-time;They have applied for grants or rights;24,4
Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Other requests, claims, or complaints;8,5
Internet users in the last 3 months;Professional working pattern (in main job): Full-time;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Total;3.379.089
Internet users in the last 3 months;Professional working pattern (in main job): Part-time;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;50,9
Internet users in the last 3 months;Professional working pattern (in main job): Part-time;They have requested an official document or certificate;36,1
Internet users in the last 3 months;Professional working pattern (in main job): Part-time;They have applied for grants or rights;29,8
Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Other requests, claims, or complaints;7,9
Internet users in the last 3 months;Professional working pattern (in main job): Part-time;They have not requested any official document or filed any complaint or claim although they needed to do so;3,8
Internet users in the last 3 months;Main occupation: Manual;Total;5.851.245
Internet users in the last 3 months;Main occupation: Manual;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32,9
Internet users in the last 3 months;Main occupation: Manual;They have requested an official document or certificate;21,5
Internet users in the last 3 months;Main occupation: Manual;They have applied for grants or rights;20,2
Internet users in the last 3 months;Main occupation: Manual;Other requests, claims, or complaints;4,8
Internet users in the last 3 months;Main occupation: Manual;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 3 months;Main occupation: Non-manual;Total;14.777.091
Internet users in the last 3 months;Main occupation: Non-manual;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;51
Internet users in the last 3 months;Main occupation: Non-manual;They have requested an official document or certificate;37,1
Internet users in the last 3 months;Main occupation: Non-manual;They have applied for grants or rights;27,3
Internet users in the last 3 months;Main occupation: Non-manual;Other requests, claims, or complaints;9,9
Internet users in the last 3 months;Main occupation: Non-manual;They have not requested any official document or filed any complaint or claim although they needed to do so;3,5
Internet users in the last 3 months;Main occupation: ICT workers;Total;845.409
Internet users in the last 3 months;Main occupation: ICT workers;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;64,7
Internet users in the last 3 months;Main occupation: ICT workers;They have requested an official document or certificate;51,5
Internet users in the last 3 months;Main occupation: ICT workers;They have applied for grants or rights;32,1
Internet users in the last 3 months;Main occupation: ICT workers;Other requests, claims, or complaints;16,1
Internet users in the last 3 months;Main occupation: ICT workers;They have not requested any official document or filed any complaint or claim although they needed to do so;1,9
Internet users in the last 3 months;Main occupation: Other workers;Total;19.782.927
Internet users in the last 3 months;Main occupation: Other workers;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45
Internet users in the last 3 months;Main occupation: Other workers;They have requested an official document or certificate;31,9
Internet users in the last 3 months;Main occupation: Other workers;They have applied for grants or rights;25
Internet users in the last 3 months;Main occupation: Other workers;Other requests, claims, or complaints;8,1
Internet users in the last 3 months;Main occupation: Other workers;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Total;3.596.709
Internet users in the last 3 months;Net household monthly income Less than 900 Euros;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,7
Internet users in the last 3 months;Net household monthly income Less than 900 Euros;They have requested an official document or certificate;27,9
Internet users in the last 3 months;Net household monthly income Less than 900 Euros;They have applied for grants or rights;28,9
Internet users in the last 3 months;Net household monthly income Less than 900 Euros;Other requests, claims, or complaints;7,1
Internet users in the last 3 months;Net household monthly income Less than 900 Euros;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Total;9.530.153
Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;36,8
Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;They have requested an official document or certificate;23,6
Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;They have applied for grants or rights;23
Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;Other requests, claims, or complaints;5,8
Internet users in the last 3 months;Net household monthly income : From 900 to less than 1,600;They have not requested any official document or filed any complaint or claim although they needed to do so;5,6
Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Total;8.334.342
Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,3
Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;They have requested an official document or certificate;29,6
Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;They have applied for grants or rights;23,6
Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Other requests, claims, or complaints;8,1
Internet users in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Total;4.100.522
Internet users in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,6
Internet users in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;They have requested an official document or certificate;33,1
Internet users in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;They have applied for grants or rights;25,2
Internet users in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Other requests, claims, or complaints;6,6
Internet users in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;They have not requested any official document or filed any complaint or claim although they needed to do so;3,6
Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Total;8.308.061
Internet users in the last 3 months;Net household monthly income 3,000 euros or more;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,5
Internet users in the last 3 months;Net household monthly income 3,000 euros or more;They have requested an official document or certificate;32,1
Internet users in the last 3 months;Net household monthly income 3,000 euros or more;They have applied for grants or rights;25,2
Internet users in the last 3 months;Net household monthly income 3,000 euros or more;Other requests, claims, or complaints;8,6
Internet users in the last 3 months;Net household monthly income 3,000 euros or more;They have not requested any official document or filed any complaint or claim although they needed to do so;3,1
Internet users in the last 3 months;Net household monthly income DK/NA;Total;442.241
Internet users in the last 3 months;Net household monthly income DK/NA;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,5
Internet users in the last 3 months;Net household monthly income DK/NA;They have requested an official document or certificate;23,4
Internet users in the last 3 months;Net household monthly income DK/NA;They have applied for grants or rights;15,3
Internet users in the last 3 months;Net household monthly income DK/NA;Other requests, claims, or complaints;12,2
Internet users in the last 3 months;Net household monthly income DK/NA;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2